Roles & Responsibilities

Financial Reporting / Management & Reviews

• Preparation of payments for approval
• Ensure preparation of timely and accurate management accounts
• Prepare and maintain full sets of financial reports
• Monitor and analyse monthly results/variances and perform financial review to directors
• Manage working capital effectively by preparing monthly cash flow projection
• Ensure reports are prepared in accordance to statutory requirements
• Responsible for yearly budgeting and forecasting
• Assist, prepare and monitor business plans and performance review
• Review of contract terms & conditions including company legal documents
• Assist with ad-hoc assignments as assigned by Directors

Audit and Taxation

• Responsible for all statutory audit and tax filing matters including liaising with professionals
• Draft financial statements for respective entities
• Ensure compliance with all relevant accounting and tax regulations and timelines

Internal Control and Compliance

• Develop and implement internal reporting and compliance of accounting policies and procedures
• Ensure best in practice internal control environment

Roles & Responsibilities

Roles & Responsibilities

1. Perform work duties as assigned by manager.

2. Develop new clients and maintaining existing clients.

3. Advertising, shortlist, interview, screening and evaluating according to clients’ business and recruitment needs.

4. Source for potential clients and work candidates . arrange shortlisted candidates for interview with manager

5. Provide good customer service and build good relationship with both clients and staff.

Requirement:

1. Minimum 2 year related experience. Able to work long hours in evenings and on weekend/public holidays

2. Good communication and interpersonal skills

Result-oriented and self-motivated personnel.

Job Info:

• Salary: Basic from $6500 - $8000 + VB + Commission
• Working Hour: Monday - Friday (9am - 6pm)
• Location: Mattar MRT

Job Scope:

• B2B sales
• Lead the Sales team to achieve sales target & manage customer experience
• Serving and increasing sales from existing key accounts
• Generate and develop new key accounts
• Work closely with renowned partners to meet customer’s needs.
• Negotiate pricing with partners to ensure bids are competitive.
• Manage partners (Manufacturers)
• Source and secure partnerships for related solutions to increase the breadth of solutions to the same customer
• Present and submit weekly sales report

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Lee Wai Yin Eunice | EA Personnel No.: R23116005

JD956

Responsibilities:

• To assist Manager on business expansion opportunities
• Introducing potential (Buyers, Sellers, Investors) to Japanese properties
• Create sales kits and presentation materials
• Sales forecasting and analysis
• Act as a liaison for the overseas team
• Develop new clientele base

Requirements:

• Valid RES Estate Agent License
• Must be familiar with Japanese real estate market
• Min. 2 years experience in property related field

Advantage:

• Ability to converse in Japanese is a bonus ( to communicate with Japanese speaking counterparts)

We regret that only shortlisted candidates will be notified. However, all applications will be updated into our resume bank for further opportunities

EA Personnel Name: Andy Teo
EA Personnel No: R1981765
EA License No: 15C7450

About Us

DFI Retail Group (“Group”) is a leading pan-Asian retailer. At 30th June 2021, the Group and its associates and joint ventures operated over 10,000 outlets and employed some 230,000 team members. The Group had total annual sales in 2020 exceeding US$28 billion. The Group provides quality and value to Asian consumers by offering leading brands, a compelling retail experience and great service; all delivered through a strong store network supported by efficient supply chains. The Group (including associates and joint ventures) operates under a number of well-known brands across food, health and beauty, home furnishings, restaurants and other retailing.

DFI Retail Group is a member of the Jardine Matheson Group.

The Role

• Oversee sales and profitability of department to meet budget and stretch targets set by sharing goals with team members
• Empowered to manage inventory levels and stock holding days by observing good ordering practice for availability of products to optimize sales
• Plan and manage sales especially for promotional items
• Proper planning on weekly roster and SPLH in accordance to weekly requirements based on the promotional/seasonal calendar to optimize team member deployment and control salary costs
• Train and develop team members by providing On-The-Job training and involving them in special assignments and training programs
• Consistent maintain high standards in shelf ticketing, display, housekeeping, hygiene, stock rotation, replenishment and service to provide customers with a conducive shopping environment
• Any other adhoc duties as per assigned

About You

• Comfortable to work on a 6 days’ week schedule with rotating shifts (including weekends and public holidays)
• Willing to stand for long hours and enjoy interacting with customers
• Able to carry 10-15 kg products
• Relevant experience in Retail/F&B industry will be an added advantage

Benefits

• Yearly Bonus
• Team Member Discount
• Subsidized Medical and Dental Benefits
• Training Opportunities
• Career Advancement

Working Locations : Islandwide

Follow us on Telegram: DFI Retail Group SG Careers!

Responsibilities:

• Ensuring company policies are followed.

• Optimizing profits by controlling costs.

• Hiring, training and developing new employees.

• Resolving customer issues to their overall satisfaction.

• Maintaining an overall management style that follows company best practices.

• Providing leadership and direction to all employees.

• Preparing and presenting employee reviews.

• Assisting customers whenever necessary.

• Organizing employee schedule.

• Ensuring that health, safety, and security rules are followed.

• Taking disciplinary action when necessary.

• Ensuring a consistent standard of customer service.

• Motivating employees and ensuring a focus on the mission.

• Completing tasks assigned by the general manager accurately and efficiently.

Requirements:

• High school or equivalent education level.

• Stable work history.

• Must be self-motivated and possess the desire for self-development.

• Have the ability to work autonomously when required.

• Be a team player.

• Be dedicated to customer satisfaction and a great customer experience.

• Able to work on weekend and public holiday

- 1 year contract

- United Square/Islandwide

- Up to $2300 + allowances + incentives

- Any 5 or 6 work days in a week, off day either 1 weekend or 2 weekday

Job description:

• Focus primarily on creating awareness of our Product Campaign at our partner’s space.
• To drive Digital Self-Serve platform to customer.
• Provide guidance should customer faced difficulties maneuvering the site.

Period:

• 1 Year Contract (Renewable)

Working Hours: (timing below not fixed, can be shorter, or different hours)

• Monday – Friday: 10.00am to 6.00pm
• Saturday / Sunday & Public Holidays: 11.00am to 9.00pm

Salary:

• Basic up to $2,300 plus incentive + HP ($100) and Transport ($300) allowances + Commission

Working Location:

• United Square
• Island wide deployment

Requirements:

• Good Communication Skills.
• Highly Motivated to have a career in Banking Sales.
• Minimum N-Level holders and above.
• Highly Sales driven to achieve Sales Targets and able to work in fast paced environment.
• Able to work 6 working days in a week and one-off day.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)
3 Shenton Way, Shenton House,
#19-01 Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

- 1 Year Contract

- Ang Mo Kio

- 12 Hour Rotating Shift

- Up to $3600 + Allowance

Responsibilities:

• To provide 24 x 7 support for Data Center running on 12 hours shift
• Assisting the Customer in the verification, isolation and/or provision of a temporary work around for the incident/problem logged.
• Resolving the incident/problem onsite.
• Escalating unsolvable problems and service requests to the System and/or Software Engineer and reporting the escalation to the Project Manager.
• Generating the relevant administrative records and reports.
• Introducing and integrating new technologies into existing environments.
• Applying operating system updates, patches, and configuration changes.
• Adding, removing, or updating user account information, resetting passwords, etc.
• Answering technical queries
• Maintaining the configuration of the system.
• To implement Service Request and Change Request
• Contacting OEM/Vendor for technical support

Period:

• 1 year contract

Location:

• Ang Mo Kio

Working Hours:

• 12 Hours Rotating Shift

Salary:

• Up to $3600 + Allowance

Requirements:

• Minimum Diploma in any IT related courses
• With Microsoft Certification and/or ITIL certification will be an advantage.
• Good Knowledge of following products will be an added advantage:Linux
  Unix
  Active Directory/DNS
  Microsoft Azure Stack
  Microsoft Windows 2008-2016
  Commvault Backup and Recovery
  Symantec Endpoint Protection
  
• ITIL certification will be an advantage.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration no: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201 )

3 Shenton Way, Shenton House #19-01, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Roles & Responsibilities

Responsibilities:

Responsible for managing all operations, including profit, revenue, cash and quality targets.
Create store action plans to drive KPIs. (i.e. Quality Audits, Sales Targets).
Stock control (Orders, inventory, consumption, etc)
Ensure that quality standards are maintained always.
Recommending effective solutions to increase company sales and operations performance.
Supply Chain department - Liaise with suppliers, coordinate deliveries, manage problems with deliveries,
coordination
HR department - All staff-related matters and ensuring that processes are aligned with HR policy and
cooperating in interviews and demand staff calculation.
Conduct annual performance/appraisals and review pay packages for all staff.
Training department - To come up with SOPs, evaluation of training, training
of the staff of the stores, and developing Training materials for in-house courses.
Liaise with the finance team and logistics department promptly.
Reviewing business performance reports every month and providing recommendations to improve on
operational issues and implement corrective measures.
Responsive and available during the operation time of the stores.
Constantly keep in close contact with suppliers to source for competitive raw materials for the business.
Requirements:
Ability to transmit ideas and vision, verbal and written.
Project management and operations skills.
Ability to work under pressure in a multitask environment.
Written and verbal communication capacity in English (mainly)
Microsoft environment experience (Word, Excel, Power Point). Ability to prepare reports,
especially in Excel.
Valuable experience in quality control systems, ISO or similar is perferred

Our client is a Singapore based company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Service and Technical Engineer to join their Service Team, in hopes of developing the current high performing team. They are located in the West area – easily accessible.

Duties of Service and Technical Engineer:

• Provide comprehensive after-sales support, including installation, commissioning, and repair of specialized laboratory, research, and analytical equipment.
• Offer technical consultation to customers, addressing their inquiries and providing expert guidance.
• Efficiently troubleshoot and resolve problems within specified timelines, ensuring customer satisfaction.
• Prepare accurate and detailed service reports to document work performed.

Requirements:

• Minimum NITEC in relevant field
• Service and Maintenance experience is an added advantage
• No experience needed and training will be provided

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Service Desk Engineer (L2 skillset)

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT-related disciplines
• Minimum 3 years of relevant IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other sites

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Highlights:

• Attractive salary package with allowances
• Career progression opportunities

Responsibilities

• Review and assess scam related cases from Contact Centre to identify, liaise and resolve customer issues completely and promptly.
• Observe all follow-up within internal and external parties to resolve requests/feedback promptly within the established service turnaround time.
• Handle cases end-to-end ensuring all callbacks to address customers’ matter are completed within the timeline promised to or requested by customer.
• Supporting Contact Centre Servicing team through handling Inbound Voice chat.

Job Requirements:

• Degree/ Diploma in any discipline.
• Possess excellent telephone, active listening and strong interpersonal skills, resourceful and able to work independently and as a team.
• Ability to work on staggered/rotational shifts including weekends and Public Holidays.

Interested applicants, please Apply or send your CV to [email protected]

We regret to inform you that only shortlisted applicants will be contacted.

EA Reg No.: R24119636

EA License No.: 21C0434

Job Duties:

• Providing daily support to ensure smooth operation of daily work
• Handling enquiries & to assist to rectify any potential issues
• Assisting in the overall running of system operations
• To attend to operational matters as and when deemed necessary and make prompt decisions to mitigate any disruptions to the overall operations
• Check that all tender amount declaration is done correctly and ensure that the tender-to-date amount tallies with the bank-in to-date amount
• To verify daily cash collection tally with the report at the end of the shift
• Other ad-hoc duties as per assigned

Requirements:

• Minimum GCE O level with 1 year of Customer Service or Cashiering experience
• Pro-active, resourceful & effective in problem solving
• Willing to commit rotating shift, weekends & public holiday

Additional Infos:

• OT payable!!!
• Working Days: Work 4 Off 2
• Working Hours: 10am - 10pm / 10pm - 10am

We regret only shortlisted candidates will be notified.

All applications will be treated with the strictest confidence.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.p-serv.com.sg/priv.... You acknowledge that you have read, understood, and agree with the Privacy Policy.

EA License No: 90C3494

EA Personnel No: R22110160

EA Personnel Name: Cryst Lim

Job Highlights

• Education sector with Hybrid work arrangements
• 5 Days work week located at Marina Square

Main Duties and Responsibilities

Lead the Student Life team in student leadership, activities and records

• Manage and mentor student clubs and international student chapters, growth and engagement of student leaders and student community
• Organise activities such as appreciation events, integration and team building events etc.
• Organising training and learning opportunities to support academic learning
• Manage mobility applications to overseas university campus and keep records updated
• Manage student Life mailbox

Lead the International Office (IO) Team

• Plan and implement content/briefings for new students (pre-departure to 1st 3 months in Singapore)
• Provide regular training i.e. every quarter to Country Managers to build rapport and seek feedback for the services provided
• Lead the team in ensuring the relevant student visa are arranged and renewed on a timely manner
• Manage vendors providing off-site services for VISA processing and meet & greet services

Manage administration of In and Outpatient student medical insurance

• Liaise with the Business Units to coordinate registration of students for insurance
• Manage student enquiries on insurance update statistics

Others

• Regular communication and update with current students through various communication channels such as social media, webpage.
• Any other ad-hoc duties as required by the company from time to time.

Requirements

• Degree in any discipline with more than 5 years of experience
• Strong event management/leadership skills with ability to multi-task.
• Enjoy working with youths from different cultural backgrounds.
• Proactive team player with strong communication and interpersonal skills.
• Relevant experience in a Private Education Industry environment would be an advantage.
• Willing to work after 6pm and weekends where needed

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Sim Jia Hui

EA Personnel Reg No: R22106242

* Processing of PO & Invoices

* Liaising with suppliers on deliveries to ship in/out parts on time

* Filing of documents

* Possess initiatives and meet datelines

* Ability to handle Chinese speaking customers & suppliers

* 5 days work week

* Min 1 year of working experience

* Min "O" Level

Experience:

• Customer service: 1 year (Preferred)

JOB DESCRIPTION

· Booking of customer appointments via different channels eg. Online, phone, etc

· Ensure customers’ physical treatment/product card balance tally with WESS System

· Compile outlet/roadshowfeedback forms and prepare reports

· Handles all customers’ online and offline enquires, complaints and refunds promptly

· Make sure all outlet staff possess and execute quality customer service

· Gather feedback/Investigate, discuss and negotiate with clients on complaint cases

· Gather feedback/Investigate, handle and process refund cases for customers

· Doing public relations with clients and maintain good relationship with them

· Ad-hoc tasks as assigned by Management

JOB REQUIREMENTS

· Possess a genuine willingness to learn, be intuitive，resourceful and coachable

· Possess an upbeat, positive and enthusiastic attitude. Create relationships from a cold start.

· Confident, self-starter who works well independently

· Must be highly self-motivated

· Professional phone etiquette

· Works well with other employees and is a team player with a positive attitude

· Strong communication skills, both oral and written

· With at least 1 year experience in customer service job or handling customers

· Basic knowledge on how to use Microsoft Word and Excel is required

· Minimum a diploma in any field of study is preferred

· Will be required to travel to various outlets and different roadshow venues to meet clients and

mangers when necessary

· 8 working hours per day

职位描述

• 通过不同预约渠道进行客户预约，例如, 网上、电话等

• 确保客户的治疗/产品实体卡余额与WESS系统的一致

• 收集并集合分店/路演顾客反馈表格并准备相关报告

• 及时处理所有客户的线上线下查询、投诉和退款

• 确保所有分店员工拥有并执行优质的客户服务

• 针对客户投诉与退款，收集客户意见，调查，与客户讨论和谈判以便提
出最适合的解决方案

• 与客户进行很好的交流并与客户保持良好的关系

• 管理层分配的临时/索碎任务

工作要求

• 具有真诚的学习意愿、直觉性、足智多谋和易于接受指导

• 拥有乐观、积极、热情的态度，与客户从零开始建立关系

• 自信、主动、能独立工作

• 必须具有高度的自我激励能力

• 拥有专业的电话礼仪

• 与其他员工合作良好，具有积极的团队合作精神

• 较强的口头和书面沟通能力

• 具有至少1年客户服务工作经验或面对/处理客户的经验

• 需要有基本知识知道如何使用 Microsoft Word 和 Excel

• 至少拥有任何学习领域的高中文凭

• 必要时将被要求前往各个分店和不同的路演场地与客户和经理会面
与开会或处理客户的投诉与退款

• 一天长达8小时的工作时间

Be A Force for Change.

1. We empower our people to be leaders at all levels. We expect them to challenge status quo and grow together with us.
2. As a HR manager with an entrepreneurial mindset, you are a self-starter, an independent learner, and a game-changer.

Your Role As a Leader.

Guide the Vision and Strategy behind HR.

1. Build a Resilient Culture First Foundation: Recognise changing business needs and listen to our employees to help us make better decisions and bring about real change in our company.
2. Leadership: Lead a group of HR executives who are responsible for delivering business impact through HR policies and processes.
3. Employee Development: Help your people to grow.

Strategic Planning.

1. Manpower Planning

• Develop a healthy manpower budget with the management team to ensure prompt deployment of resources to support company operations.

2. Enhance Employees’ Experience at All Touch Points.

• Speed up hiring by developing multiple recruitment pipelines.
• Increase retention rate by improving Hiring, Retention, Exit and Payroll processes, initiatives and policies.

3. Encourage Productivity.

• Measure what matters, guide HODs in reviewing their KRAs.
• With the HODs, discover new ways to make work better and more enjoyable. Explore digitization and process automation with our Change Manager.

4. Positive Growth Mindset to Develop Our People

• Grow and retain our people through data-driven strategies that support continuous business growth even during challenging times.
• Encourage our managers to have more 1-1 conversations and empower them with tools and resources to achieve their talent development goals.
• Provide employees with actionable development plans that are aligned with the company’s strategic growth.
• We don’t “Sell” potential employees the dream career growth because we deliver it.

Who You Are.

1. Worker- & Data-Obsessed
   You love numbers, and you’re great at uncovering worker insights, behavior and trends through employee engagement surveys. We hypothesize, test and iterate to refine our innovative HR policies and plans.
2. Goal Getter
   You are highly organised, and able to manage and prioritise your workload and tasks to achieve your goals and KPI’s.
3. Effective Communicator and Mediator
   You possess outstanding communication skills, both verbal and written. Adept at simplifying concepts, communicating company-wide HR policies and resolving conflicts.

Required Experience.

• Relentless energy to push yourself further. Pick up new skills and find new ways to reach our shared goals.
• Be undefeated by failures and embrace learning. We try new things that sometimes don’t work, which is part and parcel of growth hacking.
• Possess the wisdom to counter naysayers.
• You enjoy developing Human Resources and Human Capital, and have performed this role effectively in the past with success.
• At least 5 years of experience working in a generalist HR function. Have a thorough understanding of Singapore employment legislation, regulations and best practices.

Experience the best of work and fun with APOL SIngapore! Join our team as a highly motivated internship and dive into the world of sales and customer service. Get hands-on experience in our thriving e-commerce operations and make your mark in the industry

Responsibilities:

1. Connect with customers through multiple channels to assist with inquiries and provide product expertise.
2. Creative problem-solving abilities to address inquiries, resolve issues, and provide effective solutions.
3. Analyze customer interactions, identify trends and propose strategies to enhance the overall customer experience.
4. Drive e-commerce sales through creative campaign ideal while staying up-to-date with the latest trends.
5. Learn effective sales techniques, objection handling, and relationship-building strategies to increase conversion rates.
6. Boost sales by identifying opportunities to upsell and cross-sell products, meeting e-commerce targets.
7. Collaborate with the team to enhance the online shopping experience and optimize the e-commerce platform.
8. Manage stock levels and ensure accurate inventory management. Prepare orders for delivery to provide exceptional customer service.
9. Ad hoc projects with other departments

Requirements:

1. Eagerness to learn effective sales techniques, objection handling, and relationship-building strategies to increase conversion rates.
2. Ability to think outside the box and find innovative solutions to address inquiries and enhance the overall customer experience.

• Explore and embrace technological advancements to enhance operational efficiency and effectiveness, while delivering added value to our customers.
• Develop and optimize the capabilities and processes of our global logistics systems.
• Initiate new logistics projects and innovative initiatives, addressing pain points, issues, and risks by identifying suitable digital solutions.
• Stay abreast of the latest technology trends, proposing new and emerging technologies and potential partnerships within the logistics industry.
• Create and manage a detailed project schedule and work plan.
• Collaborate with IT professionals to implement efficient systems.
• Regularly update various stakeholders on our strategy, any necessary adjustments, and our progress.
• Craft functional specifications for proposed solutions.
• Utilize analytic methods and tools to monitor Key Performance Indicators (KPIs), report on supply chain performance, and gain insights to understand, predict, and control logistics operations and processes.

Requirements:

• Bachelor’s degree in Logistics/Business Management, Information Technology or equivalent
• 4 years or above experience in Business Transformation and Global Logistics Operations.
• Excellent knowledge of Supply Chain Processes (warehouse management, inventory planning, logistic domain)
• With System Implementation experience.

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected];

EA License No.: 13C6305

Registration No.: R1985956

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

To maintain a professional, positive and empathetic attitude at all times

Provide professional and excellent customer support, encouraging customers to come back

To satisfactorily respond to customers’ demands and queries with excellence.

To gather and retain customer information

Communicate and coordinate with the team and management to ensure smooth operations

Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

Diploma or Bachelor’s Degree in relevant fields

Professional looking and well-groomed to the standards set

Proficient in customer service and communication skills

Ability to stay calm in any given situation

Possess digital literacy

1-2 years of relevant customer service experience will be a plus

Prior experience in the beauty line preferred

· Industrial player with global operations

· Excellent career progression opportunities

· Newly created role

Our Client is a global brand name in the B2B Industrial space. With its expansion plans in place, it is currently looking to add an astute and dynamic FP&A Manager to its Asia-Pacific finance team based here in Singapore.

Reporting to the Regional Finance Director, this individual contributor role will be a key member in driving financial performance across the Asia-Pacific region, focusing on the P/L and strategic areas such as cash management. You will analyse current and past financial data, identifying trends in financial performance, and provide key recommendations to the senior management team. You will also help drive the budgeting and forecasting processes, and work closely with the different business units to help them achieve their financial targets. You will also look to support the rollout and upgrade of financial systems and processes.

Ideally, you have a degree in Accountancy or Business from a reputable university, with at least 8 years of financial planning and analysis experience with progressive companies. You have strong interpersonal and communication skills, and are highly energetic and self-motivated. Expertise in SAP is preferred but not mandatory.

• Planning and monitoring outgoing deliveries.
• Supervising logistics, and customer services.
• Organizing label goods, plot routes, and process shipments.
• Responding to any issues or complaints.
• Researching ideal shipping techniques, routing.
• Working with other departments to incorporate logistics with company procedures and operations.
• Evaluating budgets and expenditures.
• Updating and evaluating metrics to assess performance and implement enhancements.
• Ensuring all operations adhere to laws and guidelines.

Location: Near Esplanade MRT, Downtown MRT, Raffles Place MRT, Clarke Quay MRT - Central Business District, Singapore

Position: Floor Manager / Assistant Manager

Working Hours:

- Shift 1: 7am - 7pm

- Shift 2: 11am - 11pm

- 12-hour shifts with a 2-hour break

Working Days:

- Mondays to Sundays (6 Days Work Week)

Job Description:

As a Floor Manager / Assistant Manager, your role is crucial in maintaining our high standards of service. Responsibilities include:

- Supervising daily operations to ensure exceptional service and customer satisfaction.

- Leading, training, and managing staff effectively.

- Handling staff scheduling, shift planning, and performance evaluations.

- Collaborating with kitchen staff for seamless service and quality food presentation.

- Addressing customer queries and complaints professionally.

- Ensuring compliance with health and safety regulations.

- Managing inventory and upkeeping the restaurant’s appearance and functionality.

Requirements:

- Experience in a similar role, preferably in a high-volume restaurant.

- Strong leadership, communication, and interpersonal skills.

- Detail-oriented with a commitment to quality and customer satisfaction.

- Flexibility to work varied hours, including weekends and evenings.

- Familiarity with restaurant management software is advantageous.

We Offer:

- Competitive salary and benefits package.

- Professional growth and career development opportunities.

- Supportive and dynamic work environment.

- Staff meal discounts.

How to Apply:

Send your resume and cover letter via this platform

Responsibilities

• Responsible for providing customer support for Equipment Products with regard to Installation, Training and Field Service via on-site visits, Phone, Internet Media and email

Requirements

• Min Diploma in Engineering
• Min 3 years of working experience in machine service experience
• Overseas Travelling is required

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Marketing Manager (F&B)

• Basic $4000-$6000 + AWS + VB (Depends on performance and sales)
• 5 Days | Mon-Fri 8:30AM-5:30PM
• Location: Boon Lay

Job Scope

• Evaluate and enhance marketing and pricing strategies.
• Analyze market trends and assess competitors.
• Generate leads for new business opportunities.
• Examine sales of new products.
• Coordinate and propose marketing strategies based on market research and sales trends.
• Develop and oversee the budget of the marketing department.
• Supervise branding, advertising, and promotional campaigns across shopping malls, media, and SNS-related platforms.
• Assist in developing creative briefs and guide creative direction to align with objectives for all advertising and public-facing communications, including print, digital, and video assets.
• Conceptualize and execute multichannel campaigns.
• Assess the effectiveness and impact of ongoing marketing initiatives, promotions, and campaigns through tracking, analysis, and optimization.
• Manage the Loyalty program for campaigns, customer communications, and retention.
• Present concepts and final deliverables to internal and external teams, and communicate with senior leaders about marketing programs, strategies, and budgets.
• Address customer complaints related to promotional campaigns.

Requirements

• Work Experience: Around 10 years or more (8-9 years are welcome)
• Possess the following skills:

1. Know sales the process.
2. Critical thinking and problem-solving skills.
3. Creativity and great writing skills.
4. Great communication skills.
5. Good organization and planning skills.
6. Know technology such as AdWords, InDesign, Illustrator, Photoshop, etc. High skills in Microsoft Office are a must.

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By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Lee Wai Yin Eunice | EA Personnel No.: R23116005