Salary $2800 ~ $3500
♦ 830am - 5pm (Monday – Friday)
♦ 830am - 4pm (Saturday)

Job Description:

• Assist Electrical Engineer on Hands on for electical testing on equipment.
• Understand the operation of various electrical equipment and systems.
• Supervise maintenance electrical activities.
• Willing to learn and have positive attitude towards electrical learning.

Requirements:

• Diploma/Degree in Electrical Engineering or related
• Fresh graduates are welcome

Role and Responsibilities

Quality Systems

• Supports overall maintenance of quality systems
• Monitor and reports on the quality performance for Asia Operations such as product quality performance, supplier performance and gaps for continuous improvement to the management team
• Maintains the Mastercontrol and ISO document control system
• Maintains customer related documents such as Quality Agreement, PPAP
• Part of the Global Quality Team, to design and implementation of global policies and systems

Quality Policies

• Ensures effective implementation of all company quality policies
• Implements ISO and other recognized standards
• Implements and monitors statistical techniques such as R&R’s to identify opportunities for improvement.
• Sets, communicates, and implements quality objectives in line with business goals
• Manage supplier and customer programs (CCAR, ICAR and SCARs) to ensure that complaints are handled effectively and timely.
• Support and work with different stakeholders on reporting, monitoring and resolution on customer complaints.
• Support and work with Supply Chain and Operation on supplier quality issues.

Auditing

• Leads ISO quality standards implementation as Management Representative.
• Conducts and leads quality audits to specific quality standards.
• Leads customer related audits
• Conducts supplier audits
• Conducts internal audit investigations for product quality and process issues
• Responsible for ensuring timely resolution to audit findings

Training

• Provides training for all employees on basic quality and statistical concepts
• Provides training to appropriate personnel for updates and changes to quality policy
• Attends relevant external training sessions/courses and shares learning internally

Job Requirements:

• Degree or equivalent experience in a field of study such as chemistry, business, accounting, engineering, etc.
• Certificate in Quality Engineering is preferred.
• 4-6 years of quality management experience.
• Demonstrates introductory understanding and ability and with guidance, applies competency in typical situations.
• Able to design quality systems to meet customer expectations and internal needs. New approaches and continuous improvement must be ongoing.

Responsible for the overall performance of the designated department / accounts, delivering consistent financial growth through sustainable business strategies and operational excellence in tandem with the growth strategy of the Company. As a top management representative of the Company, continuously build strategic client relationships (new and existing), drive a high performing and stable team and promote cross collaboration with other departments.

•⁠ ⁠Handle inbound/outbound enquiries from various channels (WhatsApp, SMS, in-house messaging systems, and Phone calls)

•⁠ ⁠Maintaining a positive, empathetic, and professional attitude toward customers always.

•⁠ ⁠Ensure customer satisfaction and provide professional customer support.

•⁠ ⁠Acknowledge and resolve customer complaints

•⁠ ⁠Handle requests, feedback, and queries professionally

•⁠ ⁠Provide technical advice to the customer

•⁠ ⁠Any ad-hoc duties as assigned from time to time

Requirements

•⁠ ⁠Working hours : Saturday to Wednesday 12.30pm to 9.30pm (Remote working during weekends and after company operating hours)

•⁠ ⁠At least Diploma, Advanced Diploma, Bachelor’s Degree in Business Administration or equivalent

•⁠ ⁠0 - 2 Year(s) related working experiences

•⁠ ⁠Ability/readiness to work on weekends and weekday evenings

Job Description

• Perform electrical power system analysis studies including: relay coordination study, fault level study , arc flash study using ETAP software
• Perform design calculations including: cable sizing, voltage drop calculation as per code requirements and local regulations and go through with PE
• Preparation of quotation and follow up to secure purchase orders
• Consult and discuss with relevant authorities for planning and designing of power stations

Requirement

· Bachelor Degree in Electrical Engineering (Preferably NTU or NUS)

· Training on ETAP studies will be provided and fresh graduates are welcomed to apply

· Good interpersonal and communication skill.

· Team player & able to work independently

Transport is provided from 6 MRT pickup points ie Paya Lebar, Serangoon NEX, Bishan, Jurong East, Joon Koon, Woodlands

Salary: Up to $3,300 + AWS + VB

Working Hours: 5.25 days work (alt Sat)

Working Location: Senoko

(Company transport provided at Admiralty MRT Station)

Job Scope:

• Handle and resolve customers' enquiries/complaints in a timely manner
• Raise work orders and prepare quotations
• Liaise with stakeholders, customers, and customers on servicing matters
• Update customers on servicing schedule and vehicle collection
• Ad-hoc duties as assigned

Job Requirements:

• At least 1 year of relevant experience
• Proficient in MS Office
• Knowledge in CRM system will be advantageous
• Willing to work overtime when required

Interested candidates, please click APPLY NOW or email your CV over to [email protected]

Please be informed that only shortlisted candidates will be notified

EA Personnel Name: Lim Li Yun, Sherlyn
EA Personnel No: R23118942
EA License No: 15C7752

We are seeking enthusiastic and customer-oriented individuals to join our team as Service Crew members. As a Service Crew, you will play a vital role in ensuring excellent customer service and satisfaction in our restaurant. If you have a passion for delivering exceptional dining experiences and are eager to start your career in the hospitality industry, this is the perfect opportunity for you.

Job Description

Full/Part Time Service Crew Responsibilities:

- Greet and welcome customers in a friendly and professional manner

- Take customer orders accurately and efficiently

- Provide menu recommendations and answer customer inquiries regarding food and beverages

- Serve food and beverages to customers in a timely and courteous manner

- Ensure tables are clean and properly set up before and after each customer

- Perform cashier duties accurately and efficiently

- Maintain cleanliness and hygiene standards

- Assist in other tasks as assigned by the supervisor

Requirements:

• Relevant experience in the service / F&B industry is an advantage

• Self-driven and process good learning attitude

• Independent and able to multitask

• Students who are waiting for results are welcome to apply!

• Candidate without experience are welcome to apply as training will be provided

Benefits:

• Career & growth development

• 5 days work week

• Employee discounts

• Meal allowance

• Attendance bonus

• $2000 sign on bonus

• Fun and collaborative work environment

We offer competitive compensation and benefits packages, opportunities for growth and development, and a supportive work environment. If you are a dedicated individual with a passion for service, we would love to hear from you. Apply now to join our team as a Service Crew member!

• Lead Production team to drive kaizen events and continuous improvement projects.
• Plan and assign daily work schedule for technicians.
• Develop training plan for team members to meet production demands.
• Investigate and resolve production technical challenges.
• Provide equipment and production tools as needed to ensure that business continuity and manufacturing efficiencies.
• Support and work with NPD and RR to conduct manufacturing process trials and prove out.
• Maintain reliable and safe production activities while improving manufacturing efficiencies.
• Improve process capability and production volume while maintaining and improving quality standards.
• Monitor Production metric and develop continuous improvement plan through process improvement.

Requirement

• Minimum Diploma in Mechanical Engineering or relevant discipline
• 10+ years of experience in relevant industry is required (Oil & Gas and Manufacturing combined).
• Good understanding of LEAN Six Sigma.
• Leadership experience in managing technicians is preferred.
• Experience in assembly and testing processes is preferred.
• Experience in SAP is preferred.
• Willing to working on shift or on weekend as and when required.

Key Responsibilities:

• Configure, and manage Cisco Catalyst Switches (IOS), Cisco Nexus Switches (NXOS), and Alcatel Lucent Switches (AOS) to maintain a secure and efficient network infrastructure.
• Implement and maintain Palo Alto and Fortinet Fortigate Firewalls for network security and access control.
• Administer Alcatel Lucent Wireless Controllers to ensure a secure and robust wireless network environment.
• Utilize SolarWinds NPM (Network Performance Monitor) and NCM (Network Configuration Manager) for network monitoring and configuration management.
• Manage and maintain ClearPass Policy Manager for network access control and policy enforcement.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 3+ years of experience in network security engineering.
• Proficiency in Cisco Catalyst Switches (IOS), Cisco Nexus Switches (NXOS), and Alcatel Lucent Switches (AOS).
• Experience in configuring and managing Palo Alto and Fortinet Fortigate Firewalls.
• Hands-on experience with Alcatel Lucent Wireless Controllers.
• Familiarity with SolarWinds NPM / NCM for network monitoring and configuration management.
• Proficient in ClearPass Policy Manager for network access control and policy enforcement.
• Knowledge of network protocols, security architectures, and best practices.

Job Description

• Work as a member of the technical team to provide process engineering support for operations
• Provide technical advice / support to daily operational issues
• Perform unit optimization, troubleshooting, de-bottlenecking studies
• Lead/participate in safety initiatives including risk assessments and HAZOP reviews
• Support on-going reliability improvements and equipment strategy development
• Analyze complex technical issues, identify key drivers, propose strategy / recommendations to support decision-making/resolution of technical issues
• Responsible for the development/execution of margin improvement ideas/projects
• Job role can be assigned to start at either the Chemical Plant or Refinery

Job Requirements

• Degree in Chemical Engineering from a recognized university
• Open to fresh graduates, or with up to 3 years of relevant process engineering/design experience in the petrochemical / chemical / refinery industry
• Knowledge of process modeling software and experience in the use of relevant technical computing tools and design tools for hydraulic calculations, TRV relief amongst other evaluations
• Familiarity with the development of H&MB, PFD / P&IDs and design specification of process equipment
• Good knowledge of industry standards and practices related to process design and safety

• Responsible for taking orders and serving food and beverages to guests
• Polite friendly and well grown
• Verifying the identification and of any customers who order alcoholic beverages
• Submit food orders to the kitchen staffs
• Ensure customers satisfied with their meal
• work with kitchen staffs to resolve any complaints and process customer payments

Responsibilities:

• Implements and monitors security measures for the protection of computer systems, networks and information
• Identifies and defines system security requirements
• Develops technical solutions and new security tools to help mitigate security vulnerabilities and automate repeatable tasks
• Prepares and documents standard operating procedures and protocols
• Coordinates with line of business for cybersecurity compliance matters and project initiative
• Works with the various team to perform analysis of security events, network traffic and identify incident root cause and steps to mitigate the risk
• Performs vulnerability assessment and remediate the findings
• Follows up on the security advisories and threat intelligence report shared by regulators and MSP

Requirements:

• Bachelor's degree in Computer Science, Cybersecurity, or a related field
• Minimum of 5-7 years of experience in cybersecurity
• Experience in building and maintaining security systems
• Experience with network security and networking technologies and with system, security, and network monitoring tools
• Familiar with web related technologies (Web applications, Web Services, Service Oriented Architectures) and of network/web related protocols
• Hands on experience in security systems, including firewalls, intrusion detection systems, anti-virus software, authentication systems, log management, content filtering, etc
• Detailed technical knowledge of database and operating system security
• Proven work experience as a System Security Engineer or Information Security Engineer

Our Addresses and Working Hours:

Seatrium (SG) Pte. Ltd.

(Pioneer Yard)

50 Gul Road, Singapore 629353

(Islandwide transport provided)

Mon - Thu: 8:00am - 5:15pm

Fri: 8:00am - 4:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium Limited and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

Roles & Responsibilities:

We are looking for a creative/ responsible Mechanical Design Engineer to join us.

The Mechanical Design Engineer is responsible for preparing and completing design 3D & 2D drawings in accordance with the clients’ requirements, and issue drawings to production for fabrication. the engineer should have conceptual / detailed design abilities and work with a multi- teams and interactions with vendors.

Qualifications/ Job Experience:

· Degree & Diploma in Mechanical Engineering

· 2 years’ experience in mechanical Design.

· Proficient in SOLIDWORKS ,AutoCAD software, it is a must.

· Interested in Heavy vehicle industry /Automotive experience preferred.

· Water/foam tank, steel piping schematic experience is the best.

· Basic knowledge of ISO9001 standard.

· Knowledge of Microsoft Word and Excel.

• Free Shuttle Bus Service (Jurong East MRT)
• Youthful & Dynamic Work Culture Environment
• Career & Growth Development

Roles & Responsibilities

Job Summary

If you enjoy working in a fast pace environment and the challenge of redefining what good service means to people, this position is for you.

Join JIJI.SG's operations and customer service team to help us improve and exceed our customers' expectations when they shop with us!

In the process, learn how operations is managed for an online store, from inbound operations such as freight forwarding and receiving shipments, to outbound operations such as picking and packing, working with 3rd party couriers and managing our in-house delivery fleet.

Most importantly, future team members must have a strong sense of dedication to our customers' happiness.

Job Description

• Responsible to deliver a customer-centric experience and assist customers across all channels including phone calls, emails and live chat.
• Going the extra mile to ensure customers’ needs and expectation are met.
• Actively involved in refining customer experience through customer feedbacks and observing daily operations.
• Proactive and initiative to constantly improve internal processes.

Requirements

• Strong communication and problem-solving skills to assist customers with any issues they face when they shop with us, including product enquiry, delivery or order related enquiry.
• Cheerful and friendly disposition when communicating with customers.
• Strong sense of dedication to our customers’ happiness.
• Process-oriented and good attention for detail.
• Accountable and responsible team-player.
• Able to work independently and also as a team.
• Past experience in either operations or customer service will be a plus.

Job Duties & Responsibilities

• Specialize in processes and perform detailed troubleshooting and failure analysis
• Guide technicians and operators to achieve the required output and quality
• Check on supplementary materials changes to ensure they are properly done
• Assist the Engineer in checking on all control charts and checklists
• Ensure smooth production operation with production report done
• Monitor, troubleshoot, and improve production daily final test yield
• Perform maintenance and troubleshooting of machinery
• Any other jobs as assigned by the supervisor

Qualification

• Degree in Electronics / Mechatronics / Electrical / Mechanical discipline

Soft Skills Required

• Basic operation & manpower management knowledge
• Computer software knowledge in Microsoft Excel and Word
• Good communication skills

Others

• Cleanroom working experience would be a plus

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Civil), Engineering (Others) or equivalent.
• Required skill(s): MS Office, AutoCad.
• At least 3 year(s) of working experience in the related field is required for this position.
• Preferably Senior Executives specializing in Engineering - Civil/Construction/Structural or equivalent.
• Full-Time position(s) available.
• Responsibilities of a project site engineer includes:
  • Supervising and organizing daily site activities
  • Coordinating with various parties and controlling progress of the project, making sure that the schedule is kept
  • Monitoring resources on site, like equipment, manpower and sub-contractors, ensuring that sufficiency, availability and performance are aligned with the schedule.
  • Preparing periodic project progress report to Management.
• Qualities that a competent project site engineer should have:
  • Great troubleshooting skills
  • Good oral and written communication skills
  • Good public relations and organization skills
  • Enjoy problem solving
  • Ability to handle multiple projects simultaneously.
• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree,
  Post Graduate Diploma, Professional Degree, Engineering (Civil), Engineering (Others), Engineering (Industrial), Quantity Survey, Engineering (Environmental/Health/Safety) or equivalent.
  At least 2 year(s) of working experience in the related field is required for this position.
  Preferably Senior Executives specializing in Engineering - Civil/Construction/Structural or equivalent.
  Full-Time position(s) available.

PT Trakindo Utama Singapore Branch is expanding! The Power Systems department is looking for two exceptional project engineers to bolster the department's capabilities! Aspiring applicants can look forward to a dynamic career, engaging stakeholders on all aspects of their electrical needs, and to exercise their creativity and robustness in delivering solutions and customizations!

Our office is located just 6 minutes away from Tuas Crescent MRT, within walking distance from the MRT Exit.

We invite aspiring applicants to join our team, and experience the prestigious legacy of our Company, let's advance forward together!

Primary Objective of Position

• Responsible for all electrical aspects and management of projects, including tendering, design, drawing, scheduling, purchasing, testing, packing, shipment and commissioning of power generation sets on site.

Duties & Responsibilities

• Coordinate all electrical interfacing of designated projects to meet specifications
• Instruct draughtsperson to prepare electrical drawings for tender replies and awarded projects according to customers' specifications
• Review returned drawings and modify as required for construction
• Coordinate with contractors on genset build up
• Provide specifications for control panels, generators and switchgears to vendors
• Liaise with vendors for quotations to procure/fabricate
• Coordinate with Parts Dept on order for CAT parts
• Assist with final technical inspections and testing of equipment
• Prepare packing list and coordinate with HPL on packing, delivery and shipment
• Perform on site commissioning as and when required
• Prepare project costing and report to the Project Manager
• Attend/Conduct engineering and project meetings both in Singapore and overseas (when required)
• Perform calibration of electrical items
• Assist in review and update of department procedures and manuals
• Fulfill other adhoc duties as assigned by Management

Person Specifications

• Possess a degree in Electrical/Power Engineering or 2 years of related experience in Power Generation Engineering and/or Project Management
• Proficient in Microsoft Office applications
• Knowledge in electrical aspects of power systems and control panels

• Responsible for inspection and servicing requirements for fire-fighting equipment (e.g. Fire extinguishers, etc.)

• Responsible for inspection and servicing requirements for fire-safety systems

• Attend to work onboard vessels , inspection on FFE and LSA

• To carry out maintenance on fire protection equipment

• To prepare document all works as required to fulfil class society and regulatory requirements (eg. prepare certificates)

• Any other reasonable task required by the Company

To act as the overall assistant to project manager for delivering projects to the client, ensuring work is completes on time, within budget, and in accordance with client and company requirements.

Report directly to project manager/director.

Runs the project as an assistant on a daily basis from conception to completion on a daily basis and ensures all documentation is produced to a high standard for Reporting.

Responsibilities:

Database Administration

• Act as the Subject Matter Expert for database-related services.
• Manage the daily BAU operation of database-related services.
• Carry out service monitoring, end-to-end performance correlation, and database performance optimization. Create, review and update system documentation and work instructions to enhance the efficiency of daily operations.
• Perform capacity planning to size database resources to meet the demands of application workloads.
• Plan, execute, and monitor backup schedules in accordance with business needs and data retention policies.
• Review database security, perform database hardening, and apply regular or ad-hoc security patches to ensure compliance with IT security policy.
• Coordinate/Support with application support teams to schedule database updates and upgrade databases with minimal business impact.
• Provide Level 2 support for database service-related queries.
• Perform incident escalation in accordance to escalation procedures.
• Coordinate with other functional teams in incident handling, and ensure incidents are resolved or work- around within stipulated SLAs.
• Contribute to or drive root-cause analysis.
• Ensure that all internal processes and procedures are up to date and in accordance with the company's directives.

Data Services Provisioning

• Perform requirement gathering with application support teams.
• Recommend appropriate data services and system capacity according to agreed requirements.
• Develop configuration policies to optimize security, performance, and availability.
• Set up data services according to policies and guidelines.
• Set up data pipelines for data analytics and dashboard initiatives.
• Coordinate with other functional teams to complete the work required to operationalize data services such as IP address assignment, DNS requests, firewall port opening and security scan, database onboarding, data pipeline creation, database monitoring, and database performance monitoring.
• Ongoing review and improvement of process flow, system, and processes through automation, innovation, as well as the adoption of new technologies.

Implementation of IT Initiatives and Solutions

• Provide feedback on the design of data services for new systems.
• Support execution of database services initiatives and business projects.

Requirements:

• A recognized diploma or degree in IT or related fields.
• Minimal 5 years of hands-on experience in systems and database administration in an enterprise or campus environment.
• Hand-on experience in administering MSSQL, Oracle database (10g and above), Oracle high availability technologies such as RAC and Data Guard, database performance tuning and troubleshooting, and database upgrades and migrations tools.
• Hand-on experience in data cleansing, data transformation, and data quality management.
• Hand-on experience in developing dashboards using data visualization tools e.g., Qlik Sense, Power BI and etc.
• Knowledge of MariaDB, MySQL, and PostgreSQL.
• Experience in Windows, and Linux variants, preferably Red Hat and Ubuntu.
• Experience in capacity planning, availability management and business continuity management.
• Experience in project management.
• Independent, highly motivated and a proactive team player who can work with minimal supervision.
• Excellent in written and verbal communication.

The following certifications while not necessary, will be an added advantage:

• Database Administrator Certified Professional for MSSQL/Oracle/MySQL
• ITIL Foundation Level
• Certified Professional in Data Analytics/Data Visualization/Data Virtualization/Machine Learning
• AWS/Azure Certifications

About the role

This position is for a Project Engineer, an established professional in New Equipment Modernization responsible for project schedule updates, report documentation, and acts as the primary contact with customers. Resolves customer issues and escalates more complex issues as needed.

Key Responsibilities:

As a Project Engineer, you’ll be responsible for:

• Reviews project expenditures to ensure the accuracy of all invoices/applications for payment in accordance with purchase order and subcontract terms and conditions. Also ensures that they are processed (approved/authorized)in a timely manner.
• Updates project schedules and prepares project management correspondences and documents effectively on all aspects of the implementation phases, including customer meeting minutes, team assignments/action item tracking, letters, memorandums, transmittals and RFIs.
• Acts as the primary contact with customers, develops a professional relationship, and understands the customer needs to meet those within the bounds of contracted scope.
• Understands and communicates job schedule to all project team members to ensure timely completion of project.
• Adjusts orders for any changes to the scope for moderate projects.
• Manage Project and Controls
• Attend to Meetings with customers, consultants, contractors, etc .
• Paper documentation submission, approval, job site status,
• Manage sub-contractors.

Requirements

We are looking for people who has excellent stakeholder management and experienced in project management. If this is you, get in touch.

As a minimum you must have:

• Minimum Diploma holder in Engineering
• Minimum 2 years of relevant experience in project management.
• Preferably possesses certification such as Project Management certifications and Work at Height certifications
• Experience in Office Skills (Excel) is desired to have

Job Info:

• Salary: Basic from $4000 - $4500 + Performance Bonus
• Working Hour: Monday - Friday (9am - 6pm)
• Location: Pioneer

Job Scope:

• Ensure client instructions were properly documented and communicated downstream
• Interpreting of customer's documents and ensure Customers' instructions align with the work scope stated in quotation.
• Cross-reference customer's instructions with reference specification(s)
• Ensure proper markings of Samples for machining/cutting
• Comprehensive and accurate input in DWO
• Check for all internal (e.g., quotation) and external (e.g., mill certificate) documents and upload to system
• Ensure instant update of the documents whenever there are changes
• Ensure instant communication of any changes to downstream personnel
• Oversee the scheduling and coordination of the test jobs with Workshop and Testing Department(s), including ensuring there is prioritization of jobs
• Ensure anticipation of longer lead time for jobs that require special preparation works for specimens or fixtures
• Understand customers' testing objectives and Attend to Customers' enquires and to provide professional technical advice
• Work with Draftsman to draw up sample plans to advise customers and instruct workshop on cutting/machining

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

· Prepare detailed design reports, calculations and drawings.

· Prepare submissions to statutory agencies/ authorities.

· Participate in the coordination with other disciplines in preparation of design deliveries.

· Participate in preparing tender documentations.

· Participate in the successful delivery of projects.

· Perform any other duties as assigned.

Requirements:

· Degree in Civil or Structural Engineering from a recognized University and eligible for registration with the Professional Engineers Board (Singapore).

· Conversant with local codes and authority submission procedures.

· Excellent interpersonal, good written and verbal communication skills.

· Have good knowledge of common engineering design software.

· Working experience in engineering design consulting practice on building, geotechnical, infrastructure, rail or road projects (underground/basement/elevated structures, tunnel structures and MRT station structures).

· Strong analytical skills.

· Able to work under pressure with good time management skill.

If you wish to have the opportunity to work in an international consultancy firm that offers attractive remuneration, a 5-day work week and a conducive environment to enhance your skills and experience, please send your full resume, including your salary expectations and contact telephone number to

2 International Business Park, #06-08

The Strategy, Tower 1, Singapore 609930

Email: [email protected]

(Only shortlisted candidates will be notified)

Job Overview

As a Technical & Service Manager in the automotive trade, this role is to oversee the technical operations and ensure excellent service delivery. You will manage the technical and service departments, aiming for efficient operations, outstanding customer service, and compliance with industry standards.

Job Description

• Lead and supervise technicians, mechanics and service advisors to achieve the Departmental growth and profitability through excellent customer service, and right first time diagnosis and consistent quality repairs.
• Responsible for efficient operation.
• Support and maintain cordial relationship with principal in providing technical administration and support Sales as well as aftersales to achieve profitability and customer satisfaction.

Duties & responsibilities

• Participate in preparing the Company's annual budget for New Vehicles preparation.
• Prepare and formulate the strategic plan to achieve the Company's objectives with effective Vendors management.
• Manage and supervise efficient New Vehicle preparation with quality deliver in meeting customers delight.
• Coordinate and liasion with factory on the management and implementation of all technical information, product investigation, service bulletins, service campaign and safety recall.
• Provide guidance and training to maintain high performance and productivity.
• Foster a positive environment that promotes teamwork and continuous improvement.
• Supervise vehicle diagnostic, repairs and maintenance.
• Ensure compliance with manufacturer specifications and industry standards.
• Address customer concerns promptly and effectively.
• Manage workflow and resources to meet service demands.
• Implement quality control measures for workmanship and safety.
• coordinate with suppliers for timely deliveries.
• Supervise the preparation and participation of annual principal's skills competition as well as Distributor Award.
• Maintain of Quality Assurance programs such as ISO9000, 5S, Customer Satisfaction Index, Customer Complaints and Service Dealers performance audit.
• Monitor all WIP vehicles are meeting deadline.
• Attend to customer complaints and provide effective service recovery.
• Implement and maintenance of workshop 5S effectively.

Qualification

• Diploma or Degree in Engineering / Business Administration / Automotive / Mechanical Engineering
• 5 year's experience
• Valid Singapore Class 3 license

Job Types: Full-time, Permanent

Benefits:

• Dental insurance
• Health insurance

Must be willing to work in Tuas area.

We regret that only shortlisted candidates will be notified.

Dornier MedTech, a wholly-owned subsidiary of Advanced MedTech Holdings, with manufacturing headquarters in Munich, Germany, is a medical device company known for its pioneering technologies and revolutionary therapies in urology. Through its deep rooted spirit of entrepreneurship and excellence, Dornier continues to spearhead innovations in urology, developing some of the highest quality urological devices on the market today.

As the pioneers of the Extracorporeal Shock Wave Lithotripsy (ESWL) non-invasive kidney stone treatment method and leader in Holmium laser urological equipment, Dornier MedTech is one of the most trusted names in the industry. Working closely with physicians and patients, Dornier is committed to improving lives through game-changing innovations in medical technology.

This role will is responsible for the management of all service and support issues as well as field related upgrades, changes and modifications.

Job Responsibilities

• Perform on-site troubleshooting, installations, start-ups, maintenance, repairs and updates/upgrade of the ESWL/ESWT and LASER systems
• Plan, schedule and perform periodic preventive and corrective maintenance to ensure that the Products continue to perform reliably
• Respond to unscheduled service calls
• Provide technical support and service training to distributors and local customers
• Update records of installation and device history and manage the final acceptance certificate database
• Track and record all returned goods authorization and manage all warranty and contract claims
• Monitor and perform tools maintenance and calibration
• Coordinate with manufacturers on technical and service-related issues
• Recommend and manage replacement spare parts sales or optional hardware for system upgrade or conversion
• Create and update training materials to maintain the relevance to the software/hardware ofthe current models
• Support product demonstrations, seminars, workshops, tradeshows, conventions, and exhibitions related to Company’s products
• Liaise with vendors on technical purchases

Job Requirements

• Degree/Diploma in Biomedical or Electrical/Electronics Engineering

We regret that only shortlisted applicants will be notified.