We are seeking a motivated Assistant Engineer (Sales & Marketing Support) to join our dynamic team! This role will serve as a bridge between our engineering, sales, and marketing teams, ensuring seamless communication and support. The ideal candidate will bring a combination of technical expertise and customer-oriented skills to assist in delivering exceptional service to our clients.

Job Scope:

Technical Support for Sales Team:

• Provide technical assistance and product knowledge to the sales team during customer meetings, presentations, and calls.
• Prepare technical documentation, product specifications, and comparison reports for sales presentations.

Customer Interaction & Troubleshooting:

• Assist in addressing technical inquiries from clients and help troubleshoot product-related issues.
• Participate in customer meetings to explain technical aspects of UF membranes and their applications.

Project Support:

• Collaborate with the sales team to support technical aspects of client projects, including sizing and selecting appropriate UF membrane products for specific applications.
• Monitor project timelines and provide updates to the sales team to ensure smooth coordination with customers.

Market Research & Product Development Input:

• Conduct market research to understand customer needs, competitor products, and industry trends.
• Provide feedback to the R&D and production teams regarding potential improvements or modifications to the UF membrane products based on customer feedback and market demand.

Training & Product Demonstrations:

• Organize and conduct product training sessions for the sales team, distributors, and customers.
• Assist in product demonstrations and pilot installations for potential clients to showcase membrane performance.

Documentation & Reporting:

• Maintain detailed documentation of customer interactions, technical issues, and solutions provided.
• Prepare regular reports on customer feedback, product performance, and sales support activities.

Collaboration with Marketing Team:

• Work closely with the marketing team to develop technical content for brochures, presentations, and marketing materials.
• Assist in planning and executing marketing events, such as exhibitions, webinars, and customer workshops.

Qualifications:

Educational Background:

• Bachelor’s degree in Engineering (Chemical, Environmental, Mechanical, or related field).
• Knowledge of water treatment or membrane technology is a plus.

Technical Knowledge:

• Ability to read technical drawings and understand product specifications.
• Familiar with AutoCAD or Solidworks
• Programming and Data analysis will be a plus

Communication Skills:

• Strong verbal and written communication skills.
• Ability to explain technical concepts to non-technical audiences and prepare technical reports.

Problem-Solving & Collaboration:

• Good analytical skills to troubleshoot and address customer needs.
• Team player with the ability to work across different departments.

Responsibilities:

• Work closely with customer and internal team during new product introduction to deliver design project
• Coordinate with factory to ensure timely delivery of prototypes during sample builds
• Facilitate DFM activities during development to ensure product is manufacturable
• BOM creation and Maintenance in SAP system (Part addition, BOM Upload, BOM Change)
• Handover of project to factory for mass production

Requirements:

• At least 3 years of working experience in electronics manufacturing environment
• At least a Bachelor’s degree in Engineering
• Good understanding of electronics manufacturing process
• Experience in project / product management
• Fluent in verbal and written communication

Interested candidates are to submit a detailed resume to speed up the application process.

Only shortlisted candidates will be notified. Thank you for applying.

Responsibilities:

• Assist Project Manager with project functions, including project management, site management, and risk control to achieve project goals.
• Support Project Manager in planning and coordinating construction works according to the master and detailed work programs.
• Guide junior Engineers in daily work execution.
• Prepare and submit project documents such as schedules, method statements, design plans, risk assessments, and reports.
• Supervise construction to ensure compliance with contract specifications, drawings, quality standards, and ESH practices.
• Coordinate and liaise with clients, authorities, consultants, subcontractors, and suppliers on all project matters.
• Facilitate site inspections, submit technical reports, and maintain records. Assist in verifying progress payments and contractor claims.
• Attend regular meetings with clients, consultants, and contractors to monitor project progress.
• Establish and maintain a document control system for design drawings and project documents.

Requirements:

• Bachelor’s degree in Civil Engineering recognized by the Professional Engineer Board.
• At least 3 years of working experience in construction and infrastructure industry (LTA, Roadwaorks, MRT Projects).

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Our company is at the forefront of innovation in financial technology. Our mission is to develop AI-driven strategies that predict market trends.

We're looking for talented individuals to join our newly founded trading team in our Singapore office as Machine Learning Developers with a specialization in predictive finance.

Responsibilities:

• Develop and implement machine learning predictive models.
• Collaborate closely with team members to create data-driven trading strategies and algorithms.
• Conduct research on academic literature.
• Explore various data sources to craft insightful features for machine learning models.
• Continuously improve and monitor the performance of the ML models.
• Stay up-to-date with the latest trends in machine learning.

Qualifications:

• Bachelor’s, Master’s, or Ph.D. in Computer Science, Mathematics, or a related field.
• Experience: 5+ years of experience in machine learning.
• Technical Skills: Proficient in Python, R, TensorFlow, PyTorch, or similar machine learning frameworks.
• Financial Acumen: Interest in financial markets, trading, and economics. A deep understanding of these subjects is strongly preferred but not required.
• Problem-Solving: Outstanding problem-solving skills with the ability to apply machine learning techniques to complex market data.
• Communication: Strong verbal and written communication skills to work effectively within our collaborative team.

Preferred Qualifications:

• Experience with time-series analysis and forecasting.
• Knowledge of the financial industry and experience working with big data.
• Independent research experience.

Responsibilities:

• Assist Project Manager with resource planning and budget milestones.
• Perform site study for PV system recommendations.
• Manage site team for safety compliance.
• Monitor project progress for specification, schedule, and budget alignment.
• Plan and prepare Bill of Materials (BOM).
• Coordinate with procurement for timely material delivery.
• Create checklists for solar project inspections.
• Investigate and troubleshoot M&E issues with stakeholders.
• Assist LEW with site testing and inspections.
• Design electrical and mechanical drawings using AutoCAD.
• Requirements:.ubmit project documents for authorities.

Requirements:

• Diploma in Mechanica/Electrical Engineering, or equivalents.
• Knowledge of AutoCAD, Solidworks, or modeling software (e.g., SketchUp, PVsyst, Helioscope) is a plus.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

* Inspects, maintains and repairs various types and brand of air conditioner system, including split units, window and casement units.

* Performs regular preventive maintenance and corrective works on air conditioning system.

* Diagnoses electrical and mechanical defects and malfunctions.

* Carries out repair works such as replacement of air con compressor, fan coil motors etc.

* Any other tasks, when required by the immediate supervisor.

* To carry out air conditioner maintenance, servicing and repair works

•Troubleshoot error code and malfunctions of air-conditioning system

•Ensure all works are carried out safely with safety procedures

Requirements:

Minimum 10 years of Aircon engineering supervisory experience

Education not much required, But Preferred overseas experience.

Education is not necessary. Must practically Aircon experience.

Must able to work as a Engineer

Willing to work on rotating shifts,

Able to do hardworking,

Willing to work weekend and public holiday when required.

• 5 days, Alexandra (South-West), walking distance from MRT
• $4200 - $4800 basic, 1mth AWS,performance bonus
• Phone allowance, Career advancement

Responsibilities:

• Support the customer requirements in collecting data, perform statistical analysis and coming up with better processes or updated processes.
• Work closely with the department leads in mapping the current process and developing the 'to be' processes.
• Create SOP, work instructions and get the required approvals. Train operations team after work instructions approval.
• Handle multiple projects of small and medium sizes.
• Suppor current business solutions team as required.
• Train and build technical and process capabilities within department while providing technical expert support to other sites.

Requirements:

• Possess a Diploma/Degree preferably in Mechanical Engineering, IT Engineering, Process Engineering, Supply Chain or equivalent.
• Comprehensive understanding in Warehousing system.
• Experience with Data collection and statistical analysis.
• Knowledge in manufacturing systems e.g. CAD, SAP,ERP etc.
• Able to lead small Project teams and do SIT,UAT as per customer requirements.
• Proven project management skills.
• Good presentation skills and in MS Word, Powerpoint and Excel.
• Good to know the Industrial Engineering basics-VSM, process mapping, time
• studies

Interested applicants, please send your resume to [email protected]

Responsibilities:

• Assist in planning, executing, and coordinating construction tasks according to the master and detailed work schedules.
• Prepare and submit essential project documents such as timelines, method statements, design plans, risk evaluations, and monthly updates.
• Oversee construction work to ensure it adheres to contract terms, drawings, quality standards, and Environmental, Safety & Health (ESH) guidelines.
• Collaborate with Clients, Authorities, Consultants, Subcontractors, and Suppliers on all aspects of the project, providing solutions and ensuring proper documentation.
• Coordinate with clients and consultants for site inspections, submit technical reports, and maintain accurate site records. Assist the QS department in reviewing contractor claims and progress payments.
• Attend meetings with Clients, Consultants, and Contractors to monitor project timelines and ensure progress is on track.
• Maintain an organized document control system, reviewing detailed design drawings and project specifications.

Requirements:

• Bachelor’s degree in Civil Engineering recognized by the Professional Engineer Board.
• At least 2 years of working experience in the construction and infrastructure industry.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

• 5 days, Alexandra (South-West), walking distance from MRT
• $4000 - $4800 basic, 1mth AWS,performance bonus
• Phone allowance, Career advancement

Responsibilities:

• Support the customer requirements in collecting data, perform statistical analysis and coming up with better processes or updated processes.
• Work closely with the department leads in mapping the current process and developing the 'to be' processes.
• Create SOP, work instructions and get the required approvals. Train operations team after work instructions approval.
• Handle multiple projects of small and medium sizes.
• Support current business solutions team as required.
• Train and build technical and process capabilities within department while providing technical expert support to other sites.

Requirements:

• Possess a Diploma/Degree preferably in Mechanical Engineering, IT Engineering, Process Engineering, Supply Chain or equivalent.
• Comprehensive understanding in Warehousing system.
• Experience with Data collection and statistical analysis.
• Knowledge in manufacturing systems e.g. CAD, SAP,ERP etc.
• Able to lead small Project teams and do SIT,UAT as per customer requirements.
• Proven project management skills.
• Good presentation skills and in MS Word, Powerpoint and Excel.
• Good to know the Industrial Engineering basics-VSM, process mapping, time studies.

Interested applicants, please send your resume to [email protected]

Roles & Responsibilities:

• Understand the Quality, Environment, Water Efficiency and Occupational Health & Safety Policy and Objectives including the environmental aspects and impacts, Safety risk assessment, etc
• Ensure the effectiveness of Quality & Environment Management System across the department and compliance with the legal & regulation.
• Conduct periodic solution analysis and replenishment.
• Troubleshooting on process issues and provide technical reports.
• Identify, evaluate, review aspects & impacts of the risk hazards for existing & new processes & activities.
• Report any quality, environmental, water efficiency, and safety to the relevant internal authority.
• To liaise with customer regarding production issues/ projects.
• To establish & review periodically the work instructions, process parameters standards (PMP) and FMEA.
• Any other ad hoc duties as assigned by superior.

Requirements:

• Degree in Chemical Engineering or related discipline.
• Having 4 - 5 years' relevant work experience in electroplating / semiconductor field.
• Knowledge and experience in Wafer Plating is essential.
• Independent and self-driven individual.
• A team player with good interpersonal skills.

Working hours:

Normal Shift (5 days work week)

7.50am to 4.55pm

Benefits:

• Company transport provided at designated pick-up points islandwide
• Medical insurance coverage
• In-house canteen at subsidized price
• Employee Flexible benefits Scheme

Position & remuneration package will be commensurate depending on candidate’s suitability and experiences.

Please visit our corporate website for more information on Seiko Epson Corporation.

Interested in becoming part of a friendly, warm and cooperative team that helps you grow in both technical and interpersonal skills? Join FD Air-Con Service Pte Ltd today!

About FD Air-Con Service Pte Ltd

- Established in 2002

- Has a strong customer base

- Interested in team-building and welfare of the employee

- Interested in employee development and upgrading of skills

- Dynamic and friendly team

- Operates in 5 different teams

Attractive renumeration package

- Competitive salary, up to $4k/month

- 13th month bonus

- Attractive performance bonus

- Profit sharing

- OT available

Requirements

- Good attitude to learning and growing with the company

- Good interpersonal and communication skills

- At least 3 years of prior experience working in Singapore as an air-conditioning technician

- Class 3 driving license

Job Scope:

- Aircon installation, repair, replacement and maintenance for household, commercial and factory units

- To perform general air-con servicing, chemical overhaul and troubleshooting

- Any other duties assigned

Interested applications please contact 92381806 to arrange for an interview. We would love to meet and chat with you!

Roles & Responsibilities:

• Understand the Quality, Environment, Water Efficiency and Occupational Health & Safety Policy and Objectives including the environmental aspects and impacts, Safety risk assessment, etc
• Ensure the effectiveness of Quality & Environment Management System across the department and compliance with the legal & regulation.
• Conduct periodic solution analysis and replenishment.
• Troubleshooting on process issues and provide technical reports.
• Identify, evaluate, review aspects & impacts of the risk hazards for existing & new processes & activities.
• Report any quality, environmental, water efficiency, and safety to the relevant internal authority.
• To liaise with customer regarding production issues/ projects.
• To establish & review periodically the work instructions, process parameters standards (PMP) and FMEA.
• Any other ad hoc duties as assigned by superior.

Requirements:

• Degree in Chemical Engineering or related discipline.
• Having relevant work experience in electroplating / semiconductor field.
• Knowledge and experience in Wafer Plating is essential.
• Independent and self-driven individual.
• A team player with good interpersonal skills.

Working hours:

Normal Shift (5 days work week)

7.50am to 4.55pm

Benefits:

• Company transport provided at designated pick-up points islandwide
• Medical insurance coverage
• In-house canteen at subsidized price
• Employee Flexible benefits Scheme

Position & remuneration package will be commensurate depending on candidate’s suitability and experiences.

Please visit our corporate website for more information on Seiko Epson Corporation.

Job Description & Requirements:

• PC / Notebook / AIO system diagnostic.
• Assist and advising customer the best solution for their repair / upgrade / customization.
• Handling of hardware and software installation.
• Training will be provided.
• Basic Salary + High Commission + Variable Performance Bonus
• 5 days/6 days work week
• Medical Benefits
• Staff Purchase Discounts

xSQUARE is a Singapore based startup founded in 2018 as a subsidiary of the Goldbell Group. xSQUARE is optimizing and reshaping the warehousing scene by developing a suite of proprietary autonomous technologies for automated warehouse systems including AGVs, Command & Control, supply chain optimization. We are developing the best and smartest automation and robotic technologies for our customers.

Responsibilities

• Manage daily operation activities in workshop & customer services and traffic teams
• Ensure accountability and integrity operational readiness of workshop and traffic teams
• Develop all necessary policies and procedures to ensure the workshop & traffic operation are effectively maintained to ensure maximum efficiency
• Ensure staff are appropriately trained and motivated to carry out their responsibility to the required standards
• Deal openly and promptly with any problems and effectively identify and manage risk as appropriate
• Constantly review and streamline workflow and working conditions in order to achieve labour turnover and efficient operation
• To ensure all works are carried out in accordance with the safety and housekeeping requirements set by the company
• Provide the point of escalation for team for any operational issues
• Preparation of reports on performance, budget and expenditure
• Plan and achieve financial budget and key performance indicators
• Ad hoc duties as assigned by Supervisors

Requirements

• Academic qualification: Diploma in Engineering & equivalent.
• Competent in English (verbal & written) & spoken Mandarin (to liaise with Mandarin speaking stakeholders/technicians/clients)
• Competent in corporate presentation
• Possess strong analytical & technical knowledge
• Prior working experience in managing daily workshop for at least 2 years
• Valid Class 3 Driving License

• To Project Management Coordinate with main-con & consultant for drawing submission, material sample submission & meeting with main-con and consultant.
• Select appropriate electrical materials to complete designs such as MSB, Distribution lighting fixtures, cable tray layout, lighting and receptacle layout, single line diagrams, CCTV, data Tel com operational routing diagram, and ELV systems. control schematic and wiring diagrams.
• Identify discrepancies in tender/contract / IFC drawings and raise queries for clarification, A&A (R&R) + Constriction Filed.
• Attend all operational matters related to the daily running of the project & Handle multiple projects simultaneously.
• Testing & commissioning for Electrical apparatus.
• QA/QC documentation review of engineering deliverables.
• LV & HV cables sizing calculation & prepare bill of material.
• Planning workforce arrangement & supervision & working planning.
• Giving progress reports regularly to teams & monitor project schedules.
• Prepare Electrical shop & As-builts SLD Rcp drawing

· Achieve growth and hit sales targets

· Participate in the development of company sales strategy

· Identification and development of new customer

· Conduct regular visit to customer.

· Willing work in site for maintenance of heat transfer equipment

· Good command of written and spoken in English.

· Prepare weekly sales activity report & quotation logs

Join a dynamic education provider leading the way in Robotics, STEM, Coding, and Artificial Intelligence.

We are looking for an Education Centre Customer Service Executive to manage daily operations at our Jurong East education centre, with occasional support at our Punggol branch.

This role is ideal for someone who enjoys assisting students and parents in a tech-forward environment.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: We handle the logistics while you focus on presenting your best self.
• Clear Communication: Timely updates and guidance throughout the application process.
• Personalized Advice: Leverage our expertise to highlight your strengths and secure the role.

Key Responsibilities:

• Manage walk-in, phone, and email enquiries from students and parents.
• Maintain accurate records and documentation.
• Support the scheduling of classes and handle administrative tasks.
• Assist trainers and ensure coordination between staff and students.
• Occasionally travel to other branches for meetings or to cover staff.
• Work on weekends, as these are our busiest days.

What We’re Looking For:

• Excellent customer service skills and a positive, approachable attitude.
• Strong organizational skills and the ability to multitask.
• Proficiency in English (spoken and written).
• Experience in customer service or admin roles is a plus.
• Familiarity with MS Office (Word, Excel) and Google Drive.
• Willing to work on weekends and travel between centres when needed.

Working Hours:

• 5½ Day Work Week:Weekdays: Monday, Thursday, Friday (1:00 PM – 8:00 PM); Tuesday (1:00 PM – 4:00 PM).
  Weekends: Saturday & Sunday (8:30 AM – 6:00 PM).
  
• 1-Hour break on weekends and 30-minute breaks on weekdays (except Tuesday).

Why Join Us?Be part of a team where your customer service skills are valued and where you can make a real difference in students’ lives.

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Job Info:

• Salary: Basic up to $4500 + 3 months VB
• Working Hours: Monday - Friday (08:30 AM - 05:30 PM)
• Location: Clementi

Job Scope:

• Oversee daily operations in the workshop and manage customer service interactions
• Ensure operational readiness of the workshop, maintaining accountability and integrity in all activities
• Develop and implement policies and procedures to maximize workshop efficiency
• Train and motivate staff to meet performance standards, ensuring they are prepared for their responsibilities
• Address and resolve issues promptly, effectively identifying and managing risks as they arise
• Regularly assess and improve workflows and working conditions to optimize labor use and operational efficiency
• Ensure all work adheres to the company's safety and housekeeping standards
• Act as an escalation point for the team on operational issues
• Facilitate communication between sales, operations, and customers
• Prepare and submit technical reports to customers and manufacturers
• Compile performance, budget, and expenditure reports as required
• Plan and achieve financial targets and key performance indicators
• Perform ad hoc duties as assigned by supervisors

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

Responsibilities:

• Provide administrative support to the sales team, including managing client enquiries (local and overseas) and processing sales orders.
• Prepare quotations, proposals, contracts and other relevant documents.
• Coordinate with clients and other departments, such as service operations and logistics to facilitate the product/service delivery.
• Assist with preparation of Delivery Orders, Proforma Invoices (only when required)
• Maintain prompt and accurate records

Pre-Requisities:

• Prior experience in a sales support, client servicing or administrative role
• Able to prioritise tasks, follow up on pending matters etc
• Excellent communication and interpersonal skills; able to liaise effectively with clients including Greater China
• Proficient in using MS Word and MS Excel in particular
• A team player with a positive attitude and a willingness to learn and grow

We thank you for your interest and regret that only shortlisted applicants will be notified.

Position is open to Singaporeans only.

Responsibilities

• Create positive and memorable guests’ experiences within the hotel lobby and reception area.
• Collaborate closely with the Assistant Manager to provide courteous and efficient services to guests. Responsively and tactfully address guest complaints, requests, and enquiries.
• Maintains comprehensive and accurate knowledge of guests’ arrivals, events, amenities, outlets, and general information.
• Maintains close communication with Concierge, Reception, Bell Counter, and Front Office Cashier regarding guest arrivals and departures.
• Ensure efficient and courteous service in baggage and transport handling as well as general enquiries.
• Approach any additional tasks assigned by superiors diligently and professionally.

Requirements

• Minimum completion of PSLE or its equivalent.
• Able to work rotating shifts, weekends and Public Holidays.
• Positive attitude with an outgoing personality and good communication skills.
• Those without experience are welcome to apply.

Responsibilities:

• Work closely with the Assistant Manager and priovided courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries
• Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures
• Establish contacts with house guests/ long staying guests and renders assistance when neccessary
• Make courtesy calls to guests
• Requisite and keep stock of promotional materials for daily operations
• Ensure efficient and courteous services in baggage, transport handling and general enquiries

Requirements:

• O-Level or equivalent
• Willing to perform rotating shifts
• Positive attitude with outgoing personality and good communication skills
• Experience in hospitality and knowledge of Opera will be advantageous

Benefits Summary:

• Attractive remuneration, great perks, and performance incentives
• Premium workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Easy to locate area with direct access to public transport
• Be coached and mentored by experts in your field

Job Description:

• Provide daily administrative support.
• Coordinate and liaise closely with internal and external parties to arrange appointments, ensuring timely responses to customers.
• Update and maintain the customer database to ensure data accuracy and timeliness.
• Maintain accurate records of customer interactions and transactions.
• Sort and organize customer data to facilitate effective analysis and reporting.
• Perform administrative tasks as needed, including data entry and filing.
• Assist in event preparation and coordination.
• Perform other ad hoc duties as assigned.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

RAYMOND NG JUN HAN | EA Personnel No.: R1657009

Responsibilities

• Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings.
• Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
• Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements

• Minimun O-level
• Able to perform rotating shifts
• Positive attitude and outgoing personality and good public relations skills
• Previous experience in hospitality and Opera knowledge will be advantageous

Job Scope

Data Entry (for Sales Invoices) + Printing Invoices + Check Pricelist

Time: Monday to Saturday 8.30am - 6pm (5 day work)

Duration - 3 months (to start Immediately)

Location: 23 Chin Bee Ave

Prefer stay near by, Only Singaporen or PR

Prefer able to speak & Write: English and Chinese

No work permit holder is allowance

• Free Shuttle Bus Service (Tuas West MRT)
• Youthful & Dynamic Work Culture Environment
• Career & Growth Development

Roles & Responsibilities

Job Summary

If you enjoy working in a fast pace environment and the challenge of redefining what good service means to people, this position is for you.

Join JIJI.SG's operations and customer service team to help us improve and exceed our customers' expectations when they shop with us!

In the process, learn how operations is managed for an online store, from inbound operations such as freight forwarding and receiving shipments, to outbound operations such as picking and packing, working with 3rd party couriers and managing our in-house delivery fleet.

Most importantly, future team members must have a strong sense of dedication to our customers' happiness.

Job Description

• Responsible to deliver a customer-centric experience and assist customers across all channels including phone calls, emails and live chat.
• Going the extra mile to ensure customers’ needs and expectation are met.
• Actively involved in refining customer experience through customer feedbacks and observing daily operations.
• Proactive and initiative to constantly improve internal processes.

Requirements

• Strong communication and problem-solving skills to assist customers with any issues they face when they shop with us, including product enquiry, delivery or order related enquiry.
• Cheerful and friendly disposition when communicating with customers.
• Strong sense of dedication to our customers’ happiness.
• Process-oriented and good attention for detail.
• Accountable and responsible team-player.
• Able to work independently and also as a team.
• Past experience in either operations or customer service will be a plus.