Core responsibilities

• Manage incoming calls and attend to enquiries or emails from clients
• Prepare quotations, sales orders, purchase orders & delivery orders
• Able to process all orders accurately and within expected timeline
• Provide administrative support (for example, check visuals and floor plan, prepare installation report etc) for the Sales Team
• Co-ordinate smooth workflow of orders and relevant logistics arrangement
• Any other ad-hoc duties and assignments as required as by the Sales Team

Job specifications

• Minimum GCE “N” / “O” Levels or equivalent
• 1 to 2 years’ administrative or operational experience preferred
• Possess effective organizational and follow-up skills with eye for details
• Able to interact professionally with both internal and external customers
• Proficient in MS Excel and Word

Job Description:

1. Responsible for the overall system design of intelligent robots, including the collaborative development of hardware and software, to ensure that the intelligent functions of the robot are given full play.

2. Develop autonomous navigation and path planning algorithms to enable the robot to move efficiently and safely in different environments.

3. Apply machine learning technology to optimise the robot's perception, decision-making and execution capabilities, and enhance the intelligence of the system.

Job Requirements:

1. Master's degree or above in Computer Engineering, Mechatronics Engineering or related disciplines.

2. Experience in intelligent robot system development, familiar with the field of autonomous navigation, path planning and machine learning.

3. Proficient in programming languages such as ROS (Robot Operating System) and Python, with practical experience in algorithms such as deep learning and reinforcement learning.

The Electrical Engineer is responsible for the design of the electrical system and electrical system inspection. He/She manages a team of technical supervisors and manages the project timeline. He/She works indoors, outdoors and occasionally, in cramped spaces.

Electrical Engineers have duties and responsibilities that focus on safety, sustainable devices and quality assurance. They design, develop and maintain electrical systems and parts for consumer and business. Electrical Engineers provide support for electrical work in construction industries. Their duties and responsibilities include:

• Understanding and implementing designs from technical drawings
• Interacting with contractors and customers using verbal and written communication
• Making presentations to clients and coworkers
• Attending company meetings
• Creating product documentation and records
• Preparing cost estimates for customers and other employees
• Inspecting electrical components during and after the product installation
• Testing electronics for problems and proposing solutions

Work Location : 6 Tampines Industrial Avenue 5 Singapore 528760
Work Day : Monday to Friday (8.30am to 5.30pm)

Responsibilities:

· To lead a team of AE / Technicians to carry out all the Test related activities for Server & Rack products for the production

· To support & implement PXE Server configuration for the products

· Perform & maintain the Server & Rack run-in test process

· Perform & maintain the burn-in & power test process

· To liaise with customer & HQ / factory on the test program implementation and maintenance

· To test and analyze all failures in the production products and work back with customer & HQ / factory for improvement

· Participate in the Kaizen activities

· To update the test program master list & tracking

· To prepare and update Working Instruction

· To provide training over W/I to production

· To support the NPI Process

· To support production on the mass run

· Participate in ISO activities (implementation & maintenance)

Requirements:-

· Min. Diploma in Engineering discipline with min 3 years relevant experience in Server / Rack/ Manufacturing environment

· Ability to work with the customer, HQ / factory, Peers / Subordinate and Superiors

· SAP & Linux knowledge

· Able to multi-task & work under pressure

· Good understanding of test methods and concepts

· Knowledge of programming and debugging skills

Compliance with RBA standards

Network Engineer

Responsibilities

• Provide maintenance support for security systems and tools, including firewalls and other security technologies, as per the maintenance contract requirements
• Conduct security assessments and audits to identify vulnerabilities and provide recommendations for remediation
• Perform system upgrades, patches, and backups to ensure the security systems are up-to-date and running efficiently
• Provide incident response support, troubleshoot security incidents, and work closely with clients to resolve issues in a timely resolution
• Implement security policies, procedures, and standards to ensure compliance with relevant laws and regulations
• Collaborate with clients and stakeholders to ensure that security requirements are integrated into new projects and systems
• Provide internal training and support to the team as part of knowledge sharing.
• Participate in on-call standby rotation to provide 24/7 support for incidents
• Participate in regular operations review meetings, including operational issues, tickets review, etc

Requirements

• This is an L2 Engineer role. Open to L1 candidates ready to move up.
• At least 2 years in network security preferably in a maintenance support role
• Knowledge in network and operating systems
• Knowledge in network routing, switching technologies and protocols
• Exposure in scripting languages and security tools is highly advantageous
• Hands-on experience in firewall and VPN technologies such as Cisco ASA Firewall and VPN, Cisco ACS/ISE, Cisco ESA/SMA, Cisco WSA, Palo Alto firewalls, Checkpoint, Juniper, Fortinet firewalls, etc
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills, with the ability to work effectively in a team environment
• Availability to work extended hours and participate in on-call standby rotation

Job Description:

1. Performs advanced simulation analysis of mechanical structures, in-depth study of key parameters such as strength, stiffness, fatigue and provides professional structural design recommendations.

2. Responsible for advanced simulation and optimisation of communication systems to ensure optimal system performance with strong reliability.

3. Work closely with cross-functional teams to provide professional support and coordination in the area of structural and communication simulation for engineering projects.

Job Requirements:

1. Bachelor Degree in Mechanical Engineering, Communications Engineering or related discipline

2. At least 5 years of practical working experience in mechanical structure simulation and communication system simulation, with deep understanding of multi-disciplinary cross-field.

3. Proficient in structural simulation software (e.g. ANSYS), communication system simulation tools, excellent data analysis and problem solving skills

ROLE and RESPONSIBILITIES

• Manage walk-in customers registration and billings.
• Answering in-coming calls
• Explain various health screening profiles to customers.
• Sort and distribute walk-in patients’ medical reports
• Monitor and control visitors entering the laboratory.
• Assist to maintain cleanliness and hygiene of front office.
• Ensure all duties are adhered to SOP and complied to PDPA requirements.
• Responsible to follow through all issues assigned.
• Any other ad-hoc duties as assigned.

REQUIREMENT

• Passion to provide customer service with a professional attitude.
• Committed, independent and proactive.
• Professional attitude and pleasant appearance.
• Need to communicate with Chinese & English-speaking customers.
• Multitasking and time-management skills, with the ability to prioritize tasks
• Preferably have some knowledge of health screening procedures.

WORKING HOURS

• Mon to Fri – 8.30 am to 5.00 pm
• Saturday – 8.30 am to 1.00 pm

5-10 Years experience in electrical testing & commissioning activities. Hand on experience in factory and site acceptance testing of various electrical equipments such as HV/LV Switchgear, Transformers, Bus ducts and cables. Knowledge on IEC & Local standards. Design validation, recommend schematic changes if required and onsite trouble shooting.

In depth knowlege in testing of protection relays of ABB/ Siemens/ Schneider/ SEL make and use of thier programming softwares including IEC61850 configuration. Able to perform complex protection relay & interlock tests using Omicron/Freja testing kits.

Lead a team in SF6 gas evacuation and re-filling works for switchgear of different makes, Transformer repair works including oil recondtioning/filteration, gasket replacement and oil leak arrest works etc.,

Role:

• Experienced NAVCOM Engineer in maritime industry.
• Specialized in servicing and re-commissioning navigation systems.
• Proficient in installation, troubleshooting, and servicing of Marine Radar, Gyro compass, Magnetic compass, autopilot, echo sounder, speed log, steering FFU/NFU, weather fax, wind speed/direction, etc.
• Skilled in Marine Telecommunication Systems, including GMDSS, VHF/UHF, MF/HF SSB, NBDP, NDB, Navtex, Inmarsat.
• Ensure personal compliance with safety regulations of both company and customer.

Requirements:

• Strong background in Marine Electronics, Field Service Engineering, Commissioning, and Microsoft Office.
• Degree in Engineering or related field required.
• Training from OEM/manufacturers on Navigational equipment is advantageous.
• Knowledge of tools like CRM preferred.

What you'll get to do:

• Management and processing of international customer orders, inquiries, feedback.
• Handling social media customer service. Attend to customers’s enquires, comments and feedbacks on social media platforms (Facebook, Instagram, etc) in an efficient customer oriented manner.
• Coordinate with and provide support to customers and respective departments.
• Ability to communicate effectively, resolve conflicts and handle customer complaints
• Ability to perform operational duties and team project responsibilities
• Assist in social media outreach and marketing activities
• Miscellaneous operational and administrative duties

Requirements:

• Preferably with at least 1 year relevant experience
• Excellent customer service skills, spoken, written ability
• Possess good analytical abilities with interpersonal skills.

Job information:

• Office hours: 9 - 6pm
• Location: Next to Tai Seng Mrt
• Collaborative work culture

Successful applicants will be notified for interview.

The candidate will be a member of the project delivery team, participating in all activities in a System Development Life Cycle of a project. The candidate will get to learn under the close guidance of a senior project member:

• coding;
• deployment;
• testing and
• preparing documentations.

S(he) would acquire communication skills and analytical thinking in the course of work involving use of rigorous logic and methods to solve problems with effective solutions.

The candidate must be a:

• keen learner;
• team player;
• eager listener;
• earnest speaker.

Possessing the following technical knowledge will be an advantage:

• SQL;
• C#;
• .Net;
• SharePoint;

Mature Candidates with a passion for programming are welcome to apply

Siemens Mobility is an outstanding place to have a career in an innovative environment. Siemens Mobility Rail Infrastructure business supplies the global markets of rail and road-bound transport with innovative products and solutions for Rail Automation, Rail Electrification and in the area of intermodal mobility, apps and backend systems.

What are my job responsibilities?

Main tasks to be performed as Railway Communication System Manager:

• Management of a large portfolio of railway communications projects, being able to produce effective program planning and resource allocation.
• Tracking of project progress to assure fulfillment of milestones during the project life-cycle.
• Provision of continuous mentoring and coaching to an heterogeneous group of Railway Communication Engineers working in different projects and disciplines.
• Technical development and revision of systems’ technical specifications and interface with third party systems’ descriptions (Railway Signalling, Communication Networks, SCADA, etc.).
• Management and traceability of requirements along the systems’ life-cycle.
• Attending regular meetings for interfacing with third parties (external departments, partner companies, customers, etc.).

What do I need to qualify for this role?

It is a profile of a horizontal nature, where demonstrable technical skills and expertise in several of the following technologies and areas of knowledge will be required:

• Roll-out of Fixed Communication Network Systems based on technologies such as Gigabit Ethernet, SDH, MPLS, etc.
• Roll-out of Radiocommunication Systems based on technologies such as IEEE 802.11, GSM-R, TETRA, etc.
• ‘Safety’-like system application level in railway environments: Signalling.
• Project planning, resource allocation and project progress tracking using industry standard tools like MS Project, Oracle Primavera, etc.
• Travelling abroad for more or less extensive stays depending on the needs of the particular project.
• Good communication and integration skills. The systems object of the activity in this position are developed in the context of large railway infrastructures in international and heterogeneous environments, both from human and technical perspectives.

We support a diverse workforce.

Siemens is a proud equal opportunity employer, creating a work environment of diversity and inclusion. Our diverse workforce cultivates Innovation and Excellence and in turn creates a workplace where our employees belong and prosper. Diversity and inclusion help us fully realise the potential of our people. As part of Siemens Ownership culture, Siemens also genuinely supports reasonable flexible working practices that empower our employees to best meet work and personal commitments.

Job Scope:

Address customer enquiries and feedback received via different touchpoints (including face-to-face, hotline and emails) promptly and professionally Handle facility bookings, programme registrations and over-the-counter payment collections Follow up with designated departments and/ or escalate issues to supervisors to ensure timely and appropriate actions are taken to resolve customer feedback and enquiries Keep records of customer interactions, including lost and found items, in the CRM system according to the established criteria and guidelines Maintain secure custody of found property Update notice and display boards with the public activities/ events conducted within the premises, and the appropriate environmental and service information Perform daily settlements and financial reconciliations for revenue submissions Identify improvements and propose recommendations to address operational challenges and enhance customer experience Ad-hoc duties and projects as assigned or needed

Job Requirement:

1. Good computer literacy

2. Has experience in customer service

3. Able to commit to 20 – 28 hours per week (Tier 1 or Tier 2)

4. Available to work on the following days and times (or combination of the stated days or times)

Monday to Friday

i. Must be able to work for shifts that fall between 0900hrs – 2230hrs

Saturday & Sunday

i. Must be able to work for shifts that fall between 0630hrs – 2230hrs

5. Able to start immediately

Location:

Singapore Sports Hub - Stadium MRT

Salary:

$11 per hour

What if you can safeguard the future of all technologies?

Today, most of the systems are connected, automated, and remotely monitored/controlled. Be it Industrial or commercial, automation with connectivity has a huge impact on evolving sectors including HealthTech, Industry 4.0, Satellite, Defense/Military, 5G, and Smart cities. These are prone to cyberattacks due to various limitations in computation, bandwidth, and advances in Quantum computing.

Microsec (www.usec.io) is a fast-growing Singapore based company that has built an enterprise cybersecurity platform that protects against such attacks by facilitating mathematical and computationally optimized encryption algorithms supporting Post-Quantum Cryptography with Machine Learning. To protect from Zero-day attacks, the platform also enables a Machine-learning/AI-based Anomaly detection system that can run on the smallest microcontrollers to the largest supercomputers. An incredible team of various scientists and engineers from across the world has joined the incredible journey to build this technology. The team is looking for its next rockstar candidates to take the company to the next level and safeguard the future of all technologies.

MicroSec (www.usec.io) is looking for a driven, passionate, tech-savvy and outgoing Pre-Sales Engineer for its fast-growing IoT & OT Cybersecurity. This person should be naturally very curious, hands-on, loves technology, and is B2B-minded. This person will create solution architecture, prepare technical slides, pitch Microsec product suites, prepare competitive landscape, file RFP/ITQ, and facilitate to address customer/partner queries.

What you’ll do

Pre-Sales

• Create solution architecture for various industry verticals, including Industry 4.0, Energy, and Smart city infrastructure
• Act as a technical expert to support pre-sales related work including preparation of proposals, decks, and RFP
• Performing demo, showcasing various cyberattack scenarios and how to thwart them
• Create solution mapping to various cybersecurity standards including IEC62443, ISO 27001, etc
• Hosting webinars, training, technical workshops and creating a roadmap for partner enablement
• Partner with account management to understand customer needs and translate them into product requirements
• Act as an intermediary between customer and technical support/sales
• Provide a competitive landscape and unique selling point to partners/customers
• Execute product launches and go-to-market by working with marketing to produce compelling content and sales enablement assets
• Travel as and when required to support customers & partners
• Conduct market research to guide product strategy and identify opportunities for new products and use cases
• Evangelize our product and drive customer adoption

Solution Delivery

• Oversee the delivery of the product suites and its licenses
• Get customer feedback and identify any pitfalls

Who you are

• You have over 5 years of experience in presales engineering in the cybersecurity domain.
• Experienced in solution architecture for cybersecurity for OT, IIoT, and Automation systems
• Must have knowledge of relevant Cybersecurity products, solutions, and verticals in the domain of Industrial control systems and enterprises
• At least a bachelor's degree in Computer science or another related domain
• Must have knowledge of cybersecurity technologies like PKI, Intrusion Detection systems, IAM, etc.
• Strong business skills and knowledge. Must have a deep understanding of typical enterprise technology business models and GTM strategies across multiple disciplines including Field Sales, Indirect Sales, Marketing, and Post-Sales Customer Success / Professional Services
• Professional certifications in cybersecurity (e.g., CISSP, CISM, CISA) are a plus.
• You bring extensive experience in B2B technology sales
• Experience developing and executing integrated GTM strategies to unlock accelerated growth
• You possess startup DNA, which means you’re a hustler and thrive in establishing structure amidst ambiguity
• Superior analytical and problem-solving skills with a focus on attention to detail, pattern recognition, insight generation, and the ability to process information quickly to deliver against tight deadlines
• You have the ability to establish trust quickly, whether that be with customers, partners, peers, or team
• Strong ability to lead cross-functional teams through influence
• Determination to own the outcome and be self-motivated and directed
• Good interpersonal, communication, and presentation skills

Working Location : Kallang Sector

Bonus : Variable

Benefits : Group Medical Insurance + Dental

Two shifts will be offered, Day Shift 8:20am to 5:50pm (Monday to Friday) or Night Shift 5:50pm to 5:50am (Monday to Thursday)

Job Duties:

• Troubleshoot all products/test equipment on the production floor.
• Debug and repair production line rejects.
• Liaise with different departments on resolving various issues.
• Able to work well in a cross functional team.
• Perform Electrical/Electronic analysis and compile report for failure analysis purposes.
• Provide real time feedback on the process related defects.
• Support production on setting up of equipment, jigs and fixtures.
• Any other ad-hoc general activities by superior.

Requirements:

• Diploma/Degree with 3 years’ relevant experience for Engineer level.
• Familiar with test system, debug and repair in PCBA.
• Good Knowledge in Analog and Digital Circuits.
• Effective communicator and team player who can work well in cross functional teams.
• Two shifts will be offered, Morning Shift 8:20am to 5:50pm (Monday to Friday) / Night Shift 5:50pm to 5:50am (Monday to Thursday).

About Marvell

Marvell’s semiconductor solutions are the essential building blocks of the data infrastructure that connects our world. Across enterprise, cloud and AI, automotive, and carrier architectures, our innovative technology is enabling new possibilities.

At Marvell, you can affect the arc of individual lives, lift the trajectory of entire industries, and fuel the transformative potential of tomorrow. For those looking to make their mark on purposeful and enduring innovation, above and beyond fleeting trends, Marvell is a place to thrive, learn, and lead.

Your Team, Your Impact

The job comes under NPI Operations and supports Product & Test Engineers in test development, product qualification & manufacturing release. Additionally, the job supports production & planning teams to make use of spare capacity for revenue attainment purpose. The scope covers managing Marvell testers, handlers, probers & hardware with focus towards operational readiness and continuous improvement.

What You Can Expect

Collaborate with product & test engineers and external vendors to install, configure, buyoff and operate testers, probers and hardware items to support NPI Test development projects.

• Own and drive equipment installations, buyoff & operational readiness.
• Develop procedures and documentation for tools handling, setup, conversions to achieve high up time & low operational cost.
• Guide technicians on schematic interpretations, board level troubleshooting and bench setups.
• Work with vendors for tool maintenance, upgrade, repair & calibration works as necessary.
• Review and maintain key spares to achieve high levels of equipment & HW uptime.
• Generate periodic management updates on equipment installation & asset utilization metrics.

What We're Looking For

• BSEE/ME with minimum 5 years of experience in handling ATEs, Wafer Probers, High density Probe cards.
• System knowledge with hands-on experience in UltraFLEX & Advantest 93K testers.
• Hands on experience in setup, troubleshoot & running of Tel and Opus probers.
• Solid understanding in correlations, calibration, golden unit test, preventive maintenance & production release processes.
• Experience in driving root cause analysis and CA/PA to achieve high equipment uptime & stability.
• Work in rotating shifts (day / night schedules) to support project teams across the globe.
• Self-starter, fast learner, good communicator, able to work in matrix organization, juggle multiple tasks.
• Knowledge in ESD controls, GRR, 5S, TPM, OEE, 8D, ISO-9K, MS-Office tools.

Preferred:

Hands on experience in Prober recipe creation, wafer map generation & conversions, Prober & Probe Card setup

#LI-SYU

Additional Compensation and Benefit Elements

With competitive compensation and great benefits, you will enjoy our workstyle within an environment of shared collaboration, transparency, and inclusivity. We’re dedicated to giving our people the tools and resources they need to succeed in doing work that matters, and to grow and develop with us. For additional information on what it’s like to work at Marvell, visit our Careers page.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Job Description

· Provide hands-on site installation, validation, commissioning and maintenance of electrical equipment (AC UPS, DC UPS, Batteries, Switchgear and BMS)

· Fault analysis and troubleshooting

· Provide high level technical support to external customers at their location

· Provide on-site training to the customers

· Interface with cross functional work teams such as field applications, customer support/services, product management, manufacturing and marketing/sales

· Develop Service technical documentation

· Create and maintain service information in the company enterprise database

· Timely and professionally handle field service calls and issues arising from the field service visits, triage with field applications scientists as appropriate

· Timely complete and submit all required paperwork

· Communicate with the customer to ensure satisfaction and implement any necessary corrective actions

Job Requirement

· Minimum Diploma or Degree in Engineering (E&E, Electrical, Power)

· Minimum 5 years of power industry experience with good fundamental knowledge of power electronics equipment (AC & DC UPS, Batteries, Chargers, Switchgear, BMS etc.)

· Proficient in PC skills; knowledge in MS Office and programming is an advantage

· Flexible to travel across Asia Pacific region

· Fresh graduates are welcome to apply

· Only Singaporean and PR are available

Interested candidates who wish to apply for the advertised position, please email us an updated copy of your resume to [email protected]

Your Roles and Responsibilities:

• Participate in implementation of various software services
• Assist team in reviewing ticket requirements, reserving router interface, assigning patch panel demarcation, designing path, track FOC and DLR, requesting patching between equipment, and ordering cross-connects
• Help track milestones and proactively drive any activities that may jeopardize orders from completing on time
• Provide thorough and timely status throughout the entire implementation life cycle in the tracking system; including communicating vendor provisioning/install lead times
• Document service requests, escalate as needed, and provide timely and accurate updates
• Aid in design, provision, and test of delivered services to ensure quality hand-off to internal customers
• Expedite and escalate issues when necessary to ensure timely delivery of services
• Help prioritize projects, manage and direct activities to deliver connectivity within project schedule
• Communicate and collaborate with internal customers, stakeholders and network carriers
• Assist with metrics development and operational reporting/reviews
• Support planned systems maintenance activity while minimizing impact to services
• Read and comprehend vendor specific requirements

Required Qualifications/Skills:

• Bachelor’s degree (B.S/B.A) from four-college or university and 0 to 2 years’ related experience and/or training; or equivalent combination of education and experience
• Builds stable working relationships internally
• Follows standard practice and procedures when analyzing situations or data
• Knowledge of cable throughput and transit distances
• Understanding of telecommunications industry in a switched network provisioning environment
• Understand basic telecommunications practices, terminologies, and interfaces
• Familiarity with DS1, DS3, and DS0’s circuits
• Knowledge of Access Server Request (ASR) to local carriers
• Understanding of provisioning network bandwidth for IP transit, fiber, voice and wavelength services

Preferred Qualifications:

• Network Certification
• Various coding experience

Job Description

• Plan and schedule work sequences for construction operation
• To study tender / construction drawings, specifications and contracts to understand project requirements
• Liaise with consultants, client & main / sub-contractors and coordinate for site activities arrangement
• Perform site inspection and ensure that the work are carried out based on the project specification and construction drawing / final approved drawing from authorities
• Lead a team of supervisors / foreman for works coordination with main/sub-contractors and/or authorities and/or consultant on project progress and technical issues
• Planning and deployment of resources such as manpower, machinery, equipment and material
• Preparation of progress report, Method Statements and technical submissions
• Ensure the project complies with regulations and clients’ specifications
• Adhere to safety and health regulations and aim for zero accident in the workplace
• Ensure safety and housekeeping is to maintained to the highest standard
• To perform Ad-Hoc duties as per assigned

Job Requirements

• Candidate must possess at least Diploma/ Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Civil), Engineering (Electrical/Electronic), Engineering (Mechanical), Building Services Engineering, Project and Facilities Management or equivalent.
• Diploma holders with relevant work experience are welcome to apply
• At least 2-3 Year(s) of working experience in construction industry.
• Preferably Executive specialized in Engineering - Civil/Construction/Building Services or equivalent
• Class 3 driving licence (Good to have), candidates will still be considered for the role without this pre-requisite
• Must be self-driven & motivated to perform and deliver service excellence

As a subsidiary of FirstCom Solutions, Firstcom Academy is no stranger to the needs of SMEs and the digital economy. We are focused on addressing the knowledge and skills gaps faced by employees and employers as more businesses make the offline-to-online transition.

At FirstCom Academy, we’re helping busy professionals transform and upgrade their careers through courses taught by industry veterans. By empowering our learners with real employable skills sought after by current market demands, we set them up for success and a fruitful career.

As we're in the midst of expansion, we are on the lookout for 5 Student Services Executives to assist in our new classes (both Kallang & Woodlands campus)!

[Responsibilities]

• Liaise with students, trainers and related departments & organisations to ensure programmes run smoothly
• Provide support for learners and companies through telephone, emails and walk-ins
• Ensure smooth daily operational activities
• Assist in facilitation of training
• Preparation of course materials
• Administrative work (Attendance, Evaluation, Document Filing, etc)
• Monitor and schedule all trainings to ensure compliance
• Plan and submit trainers' monthly calendar, trainer hours report
• Assist in the company’s continuous improvements and training related areas

[Requirements]

• Able to commit on weekend classes (5 days work week)
• Candidate must possess at least "O" Level or equivalent.
• Minimum 1 year of relevant experience in an Administrative or Customer Service role
• Good follow up and coordination skills
• Proficient with Microsoft Office

[Working Shifts/ Hours]

• Weekday class
• Mondays to Fridays - 8:30AM to 6PM
• If taking over weekend classes, Friday - 1PM to 10PM

• Weekend class
• Saturday - 8:30AM to 7PM
• Sunday - 8:30AM to 5PM

We are seeking a detail-oriented and customer-focused Accounts and Customer Service Executive to join our team. The ideal candidate will be responsible for managing customer accounts, providing exceptional service, and generating accurate invoices for the services and products consumed by our valued customers. This role requires a combination of strong interpersonal skills, financial acumen, and organizational abilities.

The key responsibilities of this role comprises of the following :

1. Customer Account Management:

• Build and maintain positive relationships with customers.
• Address customer inquiries and concerns promptly and professionally.
• Ensure customer satisfaction through effective communication and problem resolution.

2. Invoice Generation:

• Generate accurate and timely invoices for services and products based on customer usage.
• Verify pricing, discounts, and applicable taxes before issuing invoices.
• Collaborate with sales and product teams to ensure accurate billing information.

3. Financial Record Keeping:

• Maintain accurate and up-to-date financial records related to customer accounts.
• Reconcile discrepancies in billing and resolve any issues promptly.
• Work closely with the finance team to ensure compliance with accounting standards.

4. Communication and Collaboration:

• Collaborate with cross-functional teams, including sales, marketing, and customer support, to enhance the overall customer experience.
• Communicate effectively with internal stakeholders to address customer needs and concerns.

5. Customer Service Excellence:

• Provide exceptional customer service by understanding customer requirements and ensuring prompt resolution of issues.
• Proactively identify opportunities to enhance the customer experience.

Roles & Responsibilities

Familiarity with building construction including major upgrade works

Carrying out vehicle maintenance checks.

Delivering packages to customers in a timely manner.

Picking up office purchases or other administrative needs.

Utilizing navigation apps to find the most optimal route.

Interacting with clients in professional conduct.

Ensuring that vehicles have sufficient gas and are always ready for use.

Arranging for vehicle repairs when necessary.

Updating monthly mileage records.

Provide chauffeuring service to our director and/or his family members when necessary

Requirements

Working at night and on weekends.

Must accept rotating night shift rest

A valid driver's license.

Extensive knowledge of the operating area.

Excellent organizational and time management skills.

Exceptional interpersonal skills.

Good verbal communication.

Proficiency using GPS devices.

Able to do overtime and support on public holiidays

Job description

In your new role you will:

• Leads backend material innovation projects with focus on leadframe base material & finish process/composition
• Acts as subject matter of expert to solve problems in backend packaging projects globally
• Contributes to the Infineon backend material innovation roadmap from conceptualization to development
• Contributes to development and implementation of strategy within the field of leadframes & surfaces ( for ie plating, leadframe process, wire bond)
• Contributes to the IP strategy including IP creation and innovation
• Communicated with cross functionally with multiple departments for project implementation

Your Profile

You are best equipped for this task if you have:

• Deep technical expertise in the field of semiconductor backend packaging and especially regarding lead frame base material and finish
• Min 10 years work experience in the relevant field including backend semiconductor process, leadframe process , metals.
• Min education Master/ PhD in Chemistry/Material Science/Engineering or any relevant discipline
• Strong presentation skills with excellent networking skills
• Excellent English communication to work with a diverse cross-functional culture
• Occasionally 5-10% business travel is required

Benefits

What we offer you in Singapore

Singapore is our regional headquarter for Asia-Pacific and consists of production, research & development, sales & marketing, supply chain and many central functions.

Find out more about our location Singapore

Why Us

Driving decarbonization and digitalization. Together.

Infineon designs, develops, manufactures, and markets a broad range of semiconductors and semiconductor-based solutions, focusing on key markets in the automotive, industrial, and consumer sectors. Its products range from standard components to special components for digital, analog, and mixed-signal applications to customer-specific solutions together with the appropriate software.

We are on a journey to create the best Infineon for everyone.
This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant´s experience and skills.
Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process.
Click here for more information about Diversity & Inclusion at Infineon.

Jobs Responsibilities:

. Sales duties (generating inquiries,BMS design including Controls,unit distribution,quote,negotiations and follow up to hit the Target.

. Promote and propose controls solutions to Building owner,Consultant, and Contractor.

. Develop long term customer relationships and maximize account penetration and customer retention.

. Identify potential opportunities ^ develop solutions with existing and new customers

. Work closely with team and other department

Job Requirements:

. Degree/Diploma in Mechanical/Electrical Engineering/O-Level/NITEC.

. Entrt-level/ no working experience are welcome to apply,and training will be provided.

. sales orientated and customer driven mindset.

. Must be computer literate.

. Positive attitude,self-motivated & able to perform multi-task.

. Good presentation,interpersonal and communication skills.

. Singaporean only ( no quota available ).

Nearby Transportation:

. Aljunied MRT (EW9)

. Maltar MRT (DT25)

TEAM

Engineering Operations is part of Benchmark Broadcast Systems Engineering. The department actively helps Benchmark Broadcast Systems customers in building facilities, technical centers and broadcast operations. The department works with vendors in Broadcast, IT and Infrastructure to provide best in breed, new technology products and build for the customers. The Engineering team has solution architects, specialists in application and products for serving. The division is responsible for providing system integration, consultancy and managed services for the customers.

The Engineering Support group provides support for broadcast infrastructure, digital production systems and IT systems for managed services and support for domestic and international customers.

PURPOSE OF THE ROLE

Engineering Operations Support Broadcast Engineers are responsible for delivering high quality support service on behalf of the Benchmark Broadcast Systems. They ensure that equipment and systems integrated by Benchmark Broadcast Systems meet targets for availability, performance and safety. System architects and specialists from engineering will support and provide the process to ensure the Benchmark Broadcast Systems support provides a quality service to its customer. It is essential that role holders understand the needs of the business and the pressures faced by different department of customers.

Engineers

Engineers are characterized by their ability to develop appropriate solutions to incidents, problems and management of safety, using new or existing technologies, through innovation, creativity and change. They take responsibility for maintaining and managing applications of current and developing technology and may undertake engineering design and development of systems and services.

SCOPE OF ROLE – KEY RESPONSIBILITIES

Service delivery

• Provides excellent service to customers by ensuring that all incidents and service requests are professionally and correctly logged, documented and prioritized; records are kept accurate and up-to-date; and progress is effectively and respectfully communicated back to the customer; reported to lines manager /supervisor internally

• Minimises disruption to customer users’ work activities by taking personal responsibility and accountability for work undertaken, resolving incidents and carrying out service requests in a timely manner, as well as ensuring planned work is communicated in advance

• Ensures that service and knowledge management tools are used effectively, and that agreed service management procedures are followed

• Works with the Team Leaders to maintain and continually improve the service levels provided by the Support Team

Incident resolution and user requests

• Interprets, diagnoses and resolves technical incidents within agreed service level timeframes

• Liaises with other Benchmark Broadcast Systems departments and external organisations through agreed processes and procedures to achieve resolutions and enable requests in a timely manner

• Complies with, and actions, the Benchmark Broadcast Systems major

incident, broadcast continuity and emergency procedures as required

• Undertakes client account administration work and small projects as required

Operational and proactive duties

• Monitors and maintains technical equipment and systems to the required safety and technical standards with minimum disruption to operational activities

• Maintains the accuracy of data to the agreed standard in key databases owned and managed by Technology Operations

• Initiates and complies with Change Control procedures

Technical advice and support

• Provides technical advice and support to users and colleagues by continually updating his/her understanding of production workflows and the way broadcast equipment and production systems are used within the Benchmark Broadcast Systems

Provides input, advice and feedback on the suitability, sustainability and use of new products and processes

• Keeps knowledge and skills up to date by identifying training and work opportunities that will further self-development

People, process and technology change

• Recognizes changing priorities in the workplace and responds positively, adapting approach and methodology to tackle them

• Actively supports the development of colleagues and the wider technology

SCOPE OF ROLE – KEY METRICS

Direct reports: No direct reports

Indirect reports: No indirect reports, but will be required to help develop, advise and direct colleagues

3rd Party Relationships: Not responsible directly for contracts but must be familiar with their contents and be able to make service delivery decisions based on knowledge of those contracts.

Budget: No control over budget but expected to follow Benchmark Broadcast Systems financial guidelines.

Health & Safety:

Ensures that all the requirements of statutory and Benchmark Broadcast Systems safety regulations are fully met, including adherence to the Benchmark Broadcast Systems Health & Safety policy as directed from head office.

SKILLS, EXPERIENCE AND QUALIFICATIONS

Essential

• Experience of working on broadcast/IT systems in a live TV, Radio or multi-media environment or attitude to work in the environment with relevant qualification

• Demonstrable, theoretical and practical, knowledge of broadcast systems including digital video, audio platforms, applications and techniques including Video and Television, in the broadcast support environment will be an advantage

• Additional desirable experience of diagnosing and fixing technically complex problems across a variety of broadcast systems

• Demonstrable ability to communicate clearly using a range of styles, tools and techniques to explain technical issues to a wide range of people

• Advantage if experienced in working with suppliers, providing excellent customer service in a client facing role

• Advantage if experienced of providing high quality service in a demanding customer service environment

• Excellent customer care skills with the ability to identify a customer’s requirements and to recognise whether these can be met effectively from the resources, timescales skills with good time management practices

• Experience in managing conflicting demands in situations of pressure where priorities are rapidly changing

• Knowledge of best practice frameworks based on ITIL or Service Management principles (including Change, Configuration and Release) and how/why they can be applied

• Awareness of all aspects of Health and Safety, including electrical safety within broadcast environment

BENCHMARK BROADCAST SYSTEMS COMPETENCIES

Competencies:

Influencing and persuading - able to present sound and well-reasoned arguments to convince others. Can draw from a range of strategies to persuade people in a way that results in agreement or behavior change.

Planning and organising - able to think ahead in order to establish an efficient and appropriate course of action for self and others. Prioritises and plans activities by taking into account all the relevant issues and factors such as deadlines, staffing and resources.

Resilience - manages personal effectiveness by managing emotions in the face of pressure, set- backs or when dealing with provocative situations. Demonstrates an approach to work that is characterised by commitment, motivation and energy.

Communication - able to get one’s message understood clearly by adopting a range of styles, tools and techniques appropriate to the audience and the nature of the information.

Managing relationships and team working - able to build and maintain effective working relationships with a range of people. Works co-operatively with others to be part of a team, as opposed to working separately or competitively.

Flexibility - adapts and works effectively with a variety of situations, individuals or groups. Able to understand and appreciate different and opposing perspectives on an issue, to adapt an approach as the requirements of a situation change, and to change or easily accept changes in one’s own organisation or job requirements.

Analytical thinking - able to simplify complex problems, processes or projects into component parts explore and evaluate them systematically