Responsibility:

• Responsible for provision, deployment, configuration, and administration of many different pieces of network and security-related hardware and software.
• Responsible for evaluate, test, and troubleshoot technologies when new technologies are onboard
• Responsible for provide technical support for resolution of customer problems, incidents, issues, requests, and queries
• Responsible for IT Governance on Network Security with monitoring and control tasks to ensure processes and implementations are executed correctly
• Experience with firewall rules implementation and troubleshooting upon incidents.
• Involve in update/upgrade/migration of security tools used by the team
• Maintain clear and functional documentations on process guides, technical instructions, network details, etc.
• Monitor, investigate and develop strategies to lead security incident responses efforts and recover from security breaches.
• Any other ad-hoc duties as assigned by supervisor

Requirements:

• Bachelor Degree/Diploma in Information Security or related field;
• Applicants with at least 2-4 years of relevant experience
• Strong knowledge and understanding of IT infrastructure, Azure and security operations
• Knowledge and understanding of Endpoint security, IDPS, WAF, APT, FW, Cloud Security

Interested applicants, please Email , and look for

Jensen Fang Lifa

[email protected]

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Summary

This position is responsible for addressing inquiries and feedback from guests and various channels. Ensuring that VIPs and CIPs are assigned appropriate rooms and that their accommodations are satisfactory prior to their arrival.

Responsibilities

· Handling of Reception / Front Desk duties including but not limited to checking-in and checking-out of hotel guests.

· Provide courteous and efficient service to all hotel guests.

· Ensure that all telephone calls are handled promptly.

· Be familiar with all room types and rates in the hotel and their availability status; so as to up-sell whenever possible.

· Handle cashiering functions and adhere to the hotel’s Standard Policies & Procedure.

· Take ownership of problems, handle guest complaints promptly according to established procedures and then report to the supervisor for further follow up where necessary.

· Be familiar with hotel facilities and functions as well as major city attractions and events so as to provide guests with accurate information as requested.

· Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements

· A minimum Diploma qualification in any field.

· Relevant work experience will be duly considered.

· Willing to work rotating shifts.

· Positive attitude with an outgoing personality and good communications skills.

· Preferred experience in the hospitality industry along with familiarity of the Opera system.

Responsibilities:

Technical Support

• Provide day-to-day technical guidance and support to the 3rd party manufacturer, addressing any mechanical engineering-related issues that may arise during production.

Quality Operation

• Collaborate with the manufacturer to establish and maintain strict quality control standards, ensuring the consistency and reliability of our products.

Process Optimization

• Identify opportunities for process improvements and efficiency enhancements within the manufacturing workflow.

Problem Solving

• Analyze and resolve mechanical engineering challenges, preventing or minimizing production delays and defects.

Product Improvement

• Work closely with the design and development teams to implement design changes and improvements that enhance product quality and manufacturability.

Investment audit & asset management support

• Coordinate investment audit in close collaboration with other functions and conduct periodic physical asset inspection. Support annual inventory check if needed.

Requirements:

• Bachelor's degree in Mechanical / Electrical Engineer or a related field, Master's Degree of Mechanical Engineering is plus
• Min. 5 years in EMS (Electronic device assembly) with excellent understanding of overall supply chain, manufacturing technology, process set-up, process validation and SOP support.
• Open to travel once a week to nearby country (Can be a day trip or overnight trip)
• Prior experience in SMALL DEVICES such as earpods/ smart watch/ from electronic devices ( wearable electronic devices )

All qualified applicants, please send in your resume NOW to:
Whatsapp: https://wa.me/+6597430026
Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Responsibilities

• To perform daily IT operational activity on system & user administration
• Active Directory for account creations and user management
• Setting up user accounts, permissions, remote access and passwords
• Providing end-user support on a Microsoft Windows network, computer networking, printers troubleshooting
• To set up workstations with computers and necessary peripheral devices (routers, printers etc.)
• Check computer hardware to ensure functionality
• Making periodic checks to detect and remove unauthorised software
• To resolve problems and to collect the technical data and to perform first level problem analysis of Server and PC malfunctions
• To ensure that adequate backup of all data files and programs done by users in the Company Servers, to facilitate prompt recovery from data loss and to maintain and monitor procedures for the management of such backup media
• Maintain the inventory of all the PC hardware, software items, and supplies in the Company
• Any other ad-hoc duties as assigned

Requirements

• Diploma in IT, good to have Cisco Certified Network Associate (CCNA)
• Proficiency in Networking, L1 & L2 IT Support, Active Directory, Windows Server, Computer Networking, Hardware Troubleshooting, PC Migration, SQL Database, Microsoft 365, SCCM Management Console. VMware XCSI
• Excellent desktop, basic server and LAN troubleshooting skills to resolve the day to day technical and operation issues

Interested applicants, please Email , and look for

Jensen Fang Lifa

[email protected]

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Responsibilities :

• Performing reception and front desk duties.
• Portering and Triaging duties such as transfer of patients from one location to another.
• Attending to all enquires of patients and visitors including phone enquiries.

Requirement :

• Nitec / Diploma / A Level
• No Need Experience , Training Provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

Technical Support

• Provide day-to-day technical guidance and support to the 3rd party manufacturer, addressing any mechanical engineering-related issues that may arise during production.

Quality Operation

• Collaborate with the manufacturer to establish and maintain strict quality control standards, ensuring the consistency and reliability of our products.

Process Optimization

• Identify opportunities for process improvements and efficiency enhancements within the manufacturing workflow.

Problem Solving

• Analyze and resolve mechanical engineering challenges, preventing or minimizing production delays and defects.

Product Improvement

• Work closely with the design and development teams to implement design changes and improvements that enhance product quality and manufacturability.

Investment audit & asset management support

• Coordinate investment audit in close collaboration with other functions and conduct periodic physical asset inspection. Support annual inventory check if needed.

Requirements:

• Bachelor's degree in Mechanical / Electrical Engineer or a related field, Master's Degree of Mechanical Engineering is plus
• Min. 5 years in EMS (Electronic device assembly) with excellent understanding of overall supply chain, manufacturing technology, process set-up, process validation and SOP support.
• Open to travel once a week to nearby country (Can be a day trip or overnight trip)
• Prior experience in SMALL DEVICES such as earpods/ smart watch/ from electronic devices ( wearable electronic devices )

All qualified applicants, please send in your resume NOW to:
Whatsapp: https://wa.me/+6597430026
Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

The Opportunity

• Opportunity to work at a reputable company
• Salary: Up to $11/h
• Location: Space@Tampines
• 6 months commitment
• Working Hours: Monday – Friday (10AM-7PM)
• No Experience is welcome – training is provided

The Job

• Assist customers in choosing the right rental vehicle
• Convert inquiries into bookings and handle reservations
• Provide information on vehicles, rental policies, and insurance options
• Manage rental agreements and administrative tasks
• Offer additional products and suggest related options
• Maintain customer relationships and address concerns promptly

The Talent

• Min. N-level
• Sales/ Customer Service experience is a PLUS!

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or send your resume to [email protected]
• *Only shortlisted candidates will be contacted.

Rapsodo is a Sports Technology company with offices in the USA, Singapore, Turkey & Japan. We develop sports analytics products that are data-driven, portable and easy-to-use to empower athletes at all skill levels to analyse and improve their performance. From Major League Baseball star pitchers to Golf tour players, athletes use Rapsodo technology to up their game across the world. Trusted by coaches and players from youths to professionals, Rapsodo provides real-time insights for all-time performance.

We are innovative, focused and rapidly growing. We are continuously looking for team players who will stop at nothing to deliver state of the art solutions as part of Team Rapsodo.

The Role:

We invite experienced C++ Software Engineers to apply as Senior Software Engineers with us. We value proactive problem-solvers with expertise in C++, who take ownership of their work and show dedication to ongoing learning and growth.

Candidates who are adept at solving complex issues, especially those related to low latency or multi-threaded, are highly regarded at Rapsodo.

Responsibilities:

This role would be expected to:

• Be open to new concepts and ideas, demonstrate professional curiosity, and driven to succeed with a strong sense of ownership as a problem solver.
• Possess strong organizational skills, attention to detail, resilience, and adaptability in a dynamic environment
• Collaborate closely with Rapsodo's internal teams to ensure seamless integration of middleware solutions.
• Coordinate and execute middleware integration tasks across various technology platforms to support the development and deployment of sports data analytics solutions.
• Engage with a diverse range of applications and technologies, contributing to the dynamic and challenging nature of the role.
• Provide Tier IV and higher support for any outstanding technical issues.

• Bachelor’s Degree in Computer Engineering or Computer Science-related discipline
• At least 7 years of work experience in a relevant role, with demonstrated prior experience in leading engineers in delivery end-to-end product development projects
• Demonstrate expertise in modern C++ and multithreading concepts, along with fundamental knowledge of Linux and Python / Bash scripting.
• Solid fundamental knowledge of OS / systems / networking.
• Strong problem-solving skills with the ability to troubleshoot the most challenging technical issues effectively.
• Demonstrate a self-starting attitude with a strong desire to learn and an action-oriented approach
• Excellent teamwork skills and the ability to work cross-functionally.
• A background in Team Sports will be an added advantage!

Duration: 1 yr contract
Salary: Up to $4.2K
Location: Central

Job Scope

• Acting as the helpdesk support for the users, solve the first level user problem, perform basic troubleshooting for users.
• Assists staff with the installation, configuration, troubleshooting and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines.
• Log and resolve all service desk calls along with keeping end users updated and informed.
• Works with vendor support contacts to resolve technical problems with desktop computing equipment and software when required.
• Works with other countries IT support staff as appropriate to determine and resolve problems received from users.
• Interact with computer platforms in a multi-layered client-server environment. Ensure desktop computers interconnect seamlessly with diverse systems including file, email, application servers, and other related systems.
• Manage ongoing PC re-image program – Intune
• Train and orient staff on use of hardware and software.
• Recommends and/ or performs upgrades on systems if necessary.
• Assist in the purchase, build and deployment of IT related hardware and software.
• Maintain all IT inventory by performing hardware and software audits.
• Reported customer/user satisfaction is paramount.
• Log 100% of all service requests received from end-users.
• Timely triage, resolution, or assignment of logged tickets
• Liaise with the Application Owner teams for any service requests outside support area.
• Software and hardware audits are performed and completed annually.
• Equipment and systems rolled out completely and successfully.

Job Requirements

• Min. Diploma/ Degree in any relevant field
• Min. 2 years relevant experience
• Experience with SCCM/Intune

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

Job Responsibilities

• Perform Level 2 Systems Administration in system monitoring, management, disaster recovery and capacity planning.
• Assist in performing on-prem and cloud system management in Microsoft, AIX, Virtual (VMWare or Hyper-V), Azure and Microsoft 365 cloud infrastructure such as Entra ID, Exchange Online, SharePoint, Teams, etc.
• Participate in the design, system set-up and configuration, implementation and deployment of new server and Azure Cloud Technologies.
• Plan and manage IT resources for tasks or projects including budgeting and capacity planning.
• Update technical documentation pertaining to systems administration for on-premise system, Azure and Microsoft 365 cloud infrastructure.
• Perform system maintenance, upgrade, patches and incident resolution outside of working hours when required.
• Any other ad-hoc duties as assigned

Requirements

• Degree / Diploma in Computer Science, Information Technology or equivalent
• Experience in system support and server administration including implementing and managing Azure cloud infrastructure with strong understanding of Azure cloud technologies
• Hands-on experience on administrating Windows Server, Exchange, VMWare vSphere and Hyper-V on premise,
• Hands-on experience on administrating Microsoft 365 cloud technologies such as Exchange Online, Entra ID, SharePoint Online, Microsoft Defender and Microsoft Intune.
• Hand-on experience with implementing and configuring Azure cloud technologies such as virtual machines, application services, load balancer, SQL Managed Instance, site to site VPN, storage solutions, network, security, logging and monitoring.
• Knowledge on AIX/ Unix and other IBM products. (IBM WebSphere MQ, WebSphere, Tivoli Storage Manager Backup) will be an advantage

Interested applicants, please Email , and look for

Jensen Fang Lifa

[email protected]

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

• Perform Sales and Delivery Order Management tasks including sales order creation, processing changes and returns, following-up on blocked orders, Letter of Credit Knowledge, shipping and delivery tracking including following-up on shipping documents and despatch to customers if required
• Coordinate with Logistics and / or 3rd party Logistics service providers on delivery arrangements to customers
• Support Credit Management on billing, billing correction, handling invoice discrepancies.
• Other adhoc duties as assigned.

Requirements:

• Supply Chain diploma / GCE ‘A’ level or GCE ‘O’ level
• Minimum 3 - 5 years customer service, business, supply chain experience
• 1-2 years’ experience in SAP is a must.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Duties

Handle day-to-day financial matters, month-end and year-end accounts closing (such as assessing the adequacy of accruals/provisions), and preparation of the monthly and year-end audit schedules and financial reporting packages

• Liaise with various departments in the collection of information and documents
• Process internal charge and reclassification requests
• Process miscellaneous receipts and follow up on unaccounted sums
• Identify and perform clearing for offsetting transactions for balance sheet accounts
• Prepare bank reconciliation and resolve reconciling items
• Investigate and resolve user’s queries
• Prepare GST and other statistical submissions

Requirements

• At least a Diploma in Accountancy
• Higher qualified/experienced candidates will be considered for the Senior Assistant Executive position
• Self-motivated and able to work in a fast-paced Shared Service environment

Interested and qualified candidates , please send in your application to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

• Answer phone calls and assist walk-in customers.
• Prepare daily appointment sheets for service advisors.
• Forward information to the respective department.
• Properly file completed job cards and invoices.
• Archive documents digitally for easy access.

Requirements:

• Minimum NITEC/A Level/Dip holder.
• Customer service oriented.
• Prior working experience in customer service line will be an advantage.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Software Engineer

Internal Code: A24074

What will you do?

• Build prototypes to demonstrate technology opportunities
• Design system architectures
• Write production quality code
• Manage deployments to cloud and (occasionally) on-premise infrastructure
• Learn and share knowledge in a multi-disciplinary team

What are we looking for?

• Experience in front-end development with React.js is highly advantageous
• Experience in automated testing using JavaScript testing frameworks/libraries such as Karma, Mocha, Chai and Sinon is highly advantageous.
• Experience with database management/usage (both relational and non-relational), and handling of data in different environments is highly advantageous.
• Experience in feature testing using a Selenium-based framework is a nice bonus.
• Experience in tooling processes for modern web applications using Webpack and Gulp is a nice bonus.
• Experience in using Docker containers, development of CI/CD pipelines, and deployment using cloud services such as AWS/PasSes/your own private servers is a nice bonus.
• Experience in the software development lifecycle in an Agile context is a plus point.
• Experience in Scrum is a plus point.
• Passion for creating products
• Keen sense of learning and self discovery
• Willingness and capability to impart knowledge
• High level of self awareness; Ability to self manage; A Growth mindset
• Minimum 2 years experience (or equivalent level of skill/confidence) with modern web applications using JavaScript.
• A Pass in ICT Assessment Certification for Solution Architect or Software Developer by NUS-ISS is a plus

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Job Description:

• Responsible for the projects and addition & alteration works of hospital, medical centre and other associated business unit as instructed by the management
• Track preventive maintenance works and service contracts for the department and support the car park operations
• To assist in projects and addiction & alteration works as assigned by Head of Department or reporting Supervisor
• Facilitate and manage assigned projects within given deadline & budget
• Independent and resourceful. Good problem solving & analytical skills
• Able to work well with people from across different departments and levels
• Support the car park operations
• Assist in any other duties assigned
• Able to manage the work schedule of contractors/ vendors to ensure the work / project within the timeline with minimum disruption to the patients and staff
• Work with colleagues and contractors to ensure al physical plants and equipment are serviced as planned
• Any other duties assigned by the Senior Technician/Engineer/Supervisor.

Requirements

• Possess at least a Diploma or Degree in Facilities / Facilities Management / Building Facility
• Able to consider Degree holders with no experience as training will be provided
• Keen to commit for 3 Months contract to 1 year contract
• Completion bonus provided at the end of 1 year
• Office hours

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Job Description

1. Maintain daily communication and close relationships with customers.

2. Order management for warehouse shipment and drop shipment.

3. Process sales orders and follow up the shipment deliveries.

4. To update changes of orders/shipment schedule timely to customers.

5. Prepare shipping documents.

6. Identifying individual customer demands and improving of the process through cooperation with the team.

7. Solving customer’s query and problems.

8. Handle customer complaints and follow it up until closure.

9. Customer visit if required.

Job Requirement

1. Diploma or above, major in international trade and logistic is preferred.

2. At least 2 years work experience in international trade business

3. Fluent oral and written English

4. Knowledge in SAP will be a benefit.

5. Bilingual of English and Mandarin

Job Description:

• We are looking for Level 2 IT engineer with the below skillset.
• Experience in managing Microsoft 365 administration (Sharepoint, Exchange online, TEAMs) and Azure Infrastructure.
• Responsible for IT project deployment including server, storage, access control, network switch
• Deploy IT setup for new office (Firewall, Switch, UPS, File Server)
• Mounting network devices to server rack
• Designed and set up infrastructure and organization’s software systems on the Azure cloud using Azure VMs, Azure App Service, Azure ACI, Azure Application Gateway, Azure Log Analytic Service, Azure Application Insights
• Microsoft Windows Server 2019, Office 365, Azure cloud, and organization’s software systems
• Maintained network infrastructure and resolved different infrastructure issues proactively
• Any other ad hoc duties as assigned by supervisor

Requirements:

• Diploma and Degree in Information Technology or relevant
• 2 years of experience in Set up, Administration of IT Infrastructure (E.g Window Servers, VMware, Cloud)
• Experience in Microsoft Azure/ Cloud Administration,
• Preferably with experience in managing firewalls, on-premise servers, switches.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Company:

Sopra Steria is a listed European tech leader specializes in Consulting, Digital Service, and Software. We have 60,000 employees worldwide located in different regions (Europe, North America and Asia), whereby Singapore is the HQ for APAC. EvaGroup Asia Pacific is part of Sopra Steria I2S APAC, in charge of Infrastructure, Cloud and Cybersecurity services.

For this position, you will have the opportunity to work for one of our client - a Leading Investment Bank. To provide Application Production Support for worldwide Supply Chain and Trade Finance applications within Asia Pacific by being part of a dynamic team who is responsible in supporting a full range of applications and to ensure a stable and resilient Production environment for the business and operations.

Responsibilities:

• Be a team member of L2 Production Support team located across Singapore, Hong Kong and India to ensure 24/7 worldwide production support.
• Provide worldwide application production support for Trade Finance systems within Asia Pacific.
• Independently debug and propose resolution/work-around for complex production issues.
• Ensure root cause analysis is performed where necessary and manage resulting action items to completion.
• Coordinate across various teams to effectively manage production issues and maintenance activities.
• Respond to User Requests, Incidents and follow up on Problems in a timely manner.
• Ensure issues are reported, tracked, followed up and escalated timely.
• Resolve or coordinate the resolution of issues with other internal teams and / or vendor.
• Coordinate and follow up with Application Development teams to ensure permanent fix is prioritized, planned, and delivered.
• Communicate and provide status updates on issues to business users, management team and other stakeholders.
• Contribute to preventive system monitoring and alerting, where appropriate.
• Support Change Management process and application releases.
• Plan and Support Disaster Recovery Test, Live Play and Business Continuity activities.
• Support IT Security activities e.g. health checks after security patches.
• Support End-of-Day and End-of-Month overnight batch runs.
• Perform and coordinate regular maintenance activities.
• Document operation procedures, contribute to knowledge base and cross train other team members to build up functional and technical expertise.
• Analyze and challenge existing support processes to achieve continuous improvement.

Additional Responsibilities:

• Incidents resolution & Request Handling.
• Preventive maintenance.
• Pro-active actions / measures to limit corrective maintenance activities.
• Knowledgebase creation & maintenance

Requirements:

• Competent level of expertise in ORACLE PL/SQL.
• Good technical troubleshooting & debugging skills and familiarity with Unix/Linux commands
• Must possess a good understanding of JAVA/J2EE web-based applications including a good appreciation of the infrastructural setup required for such applications.

Technical (Advantage):

• Experience working with various technologies and tools e.g. Firewalls, AVI Load Balancer, Web Servers, Reverse Proxy (Apache), Single-Sign-On, Websphere, JBOSS, Tomcat, Tibco, Oracle database, MS SQL, SSRS, Java, OpenAPI, Linux, Windows, CFT, SFTP, MQ series, Autosys, Geneos, Dynatrace, Jenkins, etc.
• Good understanding of Security Practices and Cryptography, eg. CAs and PKI, Keys and Certificates, SSL/TLS, PGP, etc.
• ITSM tool: ServiceNow
• Database performance & SQL tuning experience is a plus.
• Experience with release and patch deployment, hands on experience of IBM WebSphere deployment is an advantage.

Functional:

• Good knowledge on Supply Chain and Trade Finance.
• Understanding and experience in ITIL concepts.
• Possess good analytical, problem-solving skills and self-motivated

Behavioural:

• Good team player with strong analytical, communication and interpersonal skills.
• Results and client oriented.
• Able to work independently with minimal supervision but with a keen sense to escalate timely and appropriately.
• Flexible to work in shift, weekend or public holiday and on-call support.

• Regular team buildings
• 18 leave days / year
• Health, Dental and Optical Insurance
• Annual bonus
• Working hours: from 9am to 6pm, Monday to Friday
• Training and certifications paths

The Job:

• Supporting regional post-sales engineers on escalations, QA related matters and post-sales activities.
• Providing training to regional engineers to better support market requirements and after-sales support.
• Driving initiatives in improving after-sales support to the market

The Requirements:

• Minimum Certificate/Diploma in IT/Electronics/Electrical or equivalent
• At least 2 years of professional experience in technical support role.
• Engineering/electrical background for break-and-fix
• Good communication skills / customer service oriented

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

Jane Lui Jie'en

Company Reg. No.:199601303W | EA No. 99C4599

PowerUp! SG Tech Traineeship, Backend

Singapore

About the role:

This role is a 6 months traineeship provided by foodpanda to build the next generation of engineers through classroom & On the job training provided for fundamentals of backend development using GoLang

What's on the menu:

• Experience working on foodpanda's world-class technology platform and learning the day-to-day activities that power it
• Working with a world-class team on developing impactful applications/features for millions of consumers.
• First-hand experience in building and operating high-scale services that serve millions of users
• Building maintainable software in large teams
• Be part of our flagship program and gain from our specially curated program for you!

What you can bring to the table:

• Interest or experience in learning new programming languages, and tools to help build, maintain, and operate software services at scale
• Basic STEM education or minor relevant experience
• Basic knowledge in programming either from school or by self-learned courses.

What we can feed you:

• The opportunity to learn about building pragmatic software solutions to real-world problems
• The chance to work on a highly scalable and modern software application that serves millions of customers every day
• Attractive compensation, full-time staff benefits, annual leave, Tasty Thursday allowance
• Certificate of Completion by accredited training provider and foodpanda at the end of the program

foodpanda is proud to be a company that believes in diversity and representation as key to creating not only an exciting product, but also an amazing customer and employee experience. We hire people based on merit and qualifications and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or any other aspect that makes you, you. If you have a disability or special need that requires accommodation, please let your Talent Acquisition partner know.

To all recruitment agencies: foodpanda does not accept third-party resumes. Please do not send resumes to our jobs alias, foodpanda employees, or any other organization location. foodpanda is not responsible for any fees related to unsolicited resumes.

Get to know the Team

Join the Consumer Experience Loyalty team at Grab - a dynamic, fast-paced team shaping the future of Grab Unlimited, our flagship membership program, and Grab Rewards Points across Southeast Asia. We are a cross-functional team of engineers, designers, and product managers who innovate and collaborate to enhance user engagement, transactions, retention and delight.

Our mission? To create the best Loyalty experience in the region, furnishing high-value benefits to our customers, and driving economic empowerment across south-east Asia for all our customers and our merchant partners. We're not just another ride-hailing or food delivery platform. As part of Grab, the leading super app, we're uniquely positioned to provide unparalleled services and experiences to our users.

Make an impact. Join us on our mission.

Get to know the Role

We are looking for a Backend Engineer to take part of the Team. You will be responsible for ensuring high quality deliverables, spanning across multiple key services powering end to end user journeys across all the different products of our superapp. These services are one of the top entry points for Grab services, with millions of visitors every day across 8 countries in total. We're seeking candidates who embody accountability, display a relentless hunger for learning and improvement, thrive in autonomy, and possess the drive to consistently go above and beyond expectations.

The Day-to-Day Activities

• Design and write with the cutting-edge GO language to improve the availability, scalability, latency, and efficiency of Grab's range of services

• Explore and create new design/architectures geared towards scale and performance

• Work closely with the infrastructure team in building and scaling back-end services as well as performing root cause analysis investigations

• Design, build, analyze, and fix large-scale systems

• Debug and modify complex, production software that serves millions of users in Southeast Asia

• Participate in code reviews and provide constructive feedback for continuous improvement.

Customer Service Management

1. Greet and assist customers with their inquiries and transactions.
2. Provide accurate and prompt information about products and services offered by RHB
3. Support implementation of customer service initiatives within the Branch
4. Maintain high standards of customer service quality and consistency by adhering to Retail Banking service and operational guidelines as well effective use of customer service tools and technologies
5. Collaborate with internal stakeholders such as Product team from various departments, operations to address customer needs and improve service delivery

Complaint Management

1. Ensure complaint and issue highlighted by Customer are being resolved  timely. Escalate complex or sensitive customer issues/complaints to Supervisor for immediate attention and resolution.
2. Collaborate with internal stakeholders to ensure issues/complaints are resolve promptly

Branch Operations

1. Support the daily operations of the branch and other branches (in the event of inadequate resources) to ensure smooth functioning which includes the following activities:

1. Verify customer’s identification and ensure proper authorization and documentation for any transaction requests
2. Handle cash management tasks including deposits, withdrawals and reconciliations
3. Account Opening
4. Maintain accurate records and documentation for all transactions
5. Any other activities prescribed in the Branch Operational Manual

    2. Collaborate with other branch staff and sales team to ensure efficient operations and excellent customer service

Regulatory Compliance and Risk Management

1. Ensure compliance with regulatory requirements, risk management protocols and internal bank procedures within the branch

As an intern for AI research engineer, the candidate will work on developing AI methods or solutions related to computer vision tasks for autonomous disassembly process. The candidate will focus on the following tasks:

•    Understand the typical process and challenges for automated disassembly.
•    Collect information on different types of defects and damages for automotive parts.
•    Conduct comprehensive evaluation   on collected data and derive systematic categorization.
•    Develop advanced computer vision algorithm for object detection, segmentation and pose estimation using state-of-the-art methodologies.
•    Explore potential solutions   to handle unexpected defects.
•    Integrate the algorithm into software and hardware platform.
•    Closely collaborate and communicate with other team members.

We are looking to welcome a Customer Service Representative to join our Global Customer Service Department. You will work as an integral part of the department by providing outstanding customer service to our internal and external customers and report to the Customer Service Manager. 

Closing Date: Applications will close on Tuesday 9th July 2024.

Applications are shortlisted on a rolling basis, and we will be interviewing alongside advertising. We therefore encourage you to apply at the earliest opportunity.

What you'll be doing:

• Take ownership of customer queries received via phone, email, live chat, and in person through to resolution in line with policies/procedures, KPI’s and Customer First training best practices. Striving to increase customer satisfaction/first-time resolution and reduce the need for customers to contact.
• Take responsibility for the processing of orders, invoices, quotes, returns and claims in a timely and accurate manner, responding appropriately and swiftly to queries, problems and special requests from customers, accelerating these to team leaders and managers where appropriate.
• Resolving product or service problems/queries by clarifying customer issues, determining the root cause of problem, selecting and explaining the best solution to the problem, expediting corrections/adjustments, and following up to ensure resolution.
• On the back of customer contacts review the customer self-help portals (where they exist) and suggest new content or amendments to the relevant team.
• Managing day-to-day business processes, liaising with other departments where appropriate.
• Suggesting amendments to Standard Operating Procedures (SOP).
• Maintaining knowledge of department policies, processes, procedures, and systems used, developing an internal network to increase knowledge.
• Providing support to team members.
• Active participation in meetings, expressing your viewpoint but also recognising and listening to others.
• Suggesting improvement ideas and assisting with the implementation of those ideas to improve customer satisfaction, increase productivity or reduce costs.
• Using Salesforce to manage customer contacts and workflow in line with the SOP.
• Using SAP/Salesforce to manage orders/invoicing.
• You achieve personal objectives and, work to agreed KPI’s and targets including quality assurance.
• In addition to the above, this role may also be required to help on projects and workload as determined by business needs and the Manager.

Join us to Transform Lives!

Autism Resource Centre (Singapore) or ARC(S), is a not-for-profit charity based in Singapore. ARC(S) is dedicated to serving children and adults on the autism spectrum, to help these individuals lead meaningful and independent lives in society. ARC (S) offers a wide range of services: Pathlight School, and two social enterprises, The Art Faculty and Professor Brawn.

Pathlight School is the first autism-focused school in Singapore to offer a unique blend of mainstream academic curriculum and life readiness skills. We are currently the largest special education school in Singapore and due to our further expansion, we invite candidates who have proven commitment and competence to join us in the role of IT Support Engineer.

The Team:

The Education Technology Services (ETS) provides an enabling, robust and supportive technological environment to empower users guided by principles of accountability, security and privacy. Ultimately, it is the rocket fuel of the organisation, jetting it forward and yet safe to use.

Your Impact and Contribution:

We are looking for an energetic and passionate technical specialist to help us realise our vision of building the next-gen learning community of empowered future technology leaders and learners. This role value adds through ensuring the organisation possesses a strong and secured network backbone that enhances all IT services needed by the organisation as well as by ensuring a safe and secured IT environment with zero compromises and breeches.

What you'll be Involved In:

Information Technology (IT) & Audio Visual (AV) Asset Management

• Coordinate with vendors on IT & AV equipment installations, service, maintenance and repairs;
• Maintain IT & AV equipment asset movement (loan and tracking) and administer asset purchases
• Provide IT & AV assistance and user training;
• Execute termly IT & AV preventive and maintenance plan;
• Ensure appropriate monitoring of IT & AV performance and provide recommendation on latest IT & AV product offering for future upgrades.
• Strictly adhere and preserve confidentiality of all IT & AV information;
• Regularly gives status reports across projects and addresses issues as appropriate;
• Complies with school wide policies and procedures.
• Assist in the development of standard operating procedures and policies.

Support

• Perform basic educational software, educational portals and application support such as user accounts administration, application updates and upgrades and user training and guides on how to use
• Provides 1st line support for IT & AV needs on events, trainings and troubleshooting and technical support for classrooms (e.g. AV system, projectors, visualizers, Computers, and all other IT Equipment);
• Manages IT Hotline and Helpdesk email for urgent requests for support
• Any other responsibilities as assigned by Head of Department.

Your must-haves

• Degree Qualification in Information Technology / related field
• Minimum 2 years of experience in IT support
• Able to work in a fast-paced environment

Your good-to-haves

• Possess good written and verbal communication skills
• Hands-on, self-motivated
• Able to work independently as well as working in a team setting
• Desire to learn about autism and the passion to serve the autism community

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Our organisation is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to hire.

We apologise that only shortlisted candidates will be notified.