POSITION SUMMARY

As our Coffee Specialist (Customer Service & Contact Center), you will act as our Brand ambassador to deliver world-class customer service continuously throughout the customer lifecycle and engage with our customers across a number of touchpoints. You will elevate the customer experience with functional and behavioral expertise, creating brand engagement and loyalty while always emphasizing customer centricity.

A DAY IN THE LIFE AS Coffee Specialist (Customer Service & Contact Center) – Nespresso Singapore

As our Coffee Specialist for Customer Service & Contact Center, you will engage and build rapport with our customers to understand their needs well, and provide concise solutions through various touchpoints such as phone, digital or social media to deliver exceptional service.

You will provide one-stop shop services for any of our customer needs, including but not limited to product information, delivery slots and machine troubleshooting. You are constantly delivering an unbeatable level of service to the customers, aligned with Nespresso brand values and standards. You will be involved in identifying and proposing areas for improvement in processes, tools, trainings, speech and services to ensure continuous improvement to the customer journey and lifecycle. You should raise and share valuable customer insights, proposing suggestions and feedback to improve the customer experience as well.

WHAT MAKES YOU SUCCESSFUL

• Passionate, customer-driven attitude and does not give up in the face of challenges but works to find the best solution for our customers
• Experience in customer service / sales environment is an added advantage
• Ability to multi-task well and in a fast-paced environment, using a variety of different digital tools and platforms during the course of handling every contact
• Strong interest in the coffee and service industry
• A team player who supports his/her team in meeting department goals yet is also someone who can work independently with minimal supervision
• Solution-driven, meticulous and accurate
• Being able to context-switch quickly when being tasked to handle various tasks depending on dynamic changing needs of our daily operations

A Day in the Life

• Develop potential sales leads and businesses
• Liaise with clients on project details, design concepts and requirements for events
• Budgeting and cost management for submission and client's review
• Manage client’s expectations on projects, events or exhibition
• Prepare tender documents
• Conduct quality check to ensure that products are built according to clients’ specification
• Collaborate with designers on project requirements
• Assist operations to supervise contractors / vendors during the eventAny other duties as assigned

What we are looking for

• Degree/Diploma in events/hospitality/construction management or equivalent
• Minimum 3 years’ experience in account servicing
• Hands on experience in structural set-up for an exhibition / special project will be an added advantage
• Possess technical knowledge in conceptual design drawing and floor plan
• Knowledge on furniture, material and finishing will be an added advantage
• Well versed with Microsoft Words/Excel/Project.
• Good team player and communication skill
• Meticulous and able to multitask

Senior Engineer, Quality Operations

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As a Senior Engineer, Quality Operation you are tasked to assess and monitor supplier quality thereby ensuring that the material or product provided are free of defects and in compliance with specifications. Supplier quality engineers communicate between internal stakeholders and suppliers to address and resolve quality issues, providing technical input and guidance on process enhancements and improvements. By doing so, this position ensures the quality of the medical devices produced on site meets the requirements of Alcon standards,21 CFR Part 820, Part 11, ISO 13485, the Medical Device Regulation (MDR), MDSAP and other applicable regulations and standards at Tuas. In this role, a typical day will include:

Responsibilities

• Responsible for supplier quality management and is the primary quality interface with the suppliers.
• Supplier Selection - identify and select suitable supplier to ensure all aspects of quality, capability, pricing, delivery and environment meet Alcon requirements.
• Supplier Qualification - conduct new supplier qualification thru the process of capability matching, supplier risk assessment, supplier self-assessment, onsite qualification audit and supplier quality agreement accordance with Alcon requirements
• Supplier Monitoring - assess, monitor and communicate Supplier performance, escalate issue when necessary.
• Perform thorough supplier audits and assessments of their processes and QMS drives improvement. Identify supplier-related problems and improvement opportunities.
• Work with internal stakeholders and suppliers on resolving of quality issues to closure for all incoming & production rejects through SAR process.
• Review and approve supplier investigations by ensure proper investigation and corrective actions execution.
• Monitoring and drive timely closure of the Supplier Action Request (SAR).
• Cross-functionally coordinates with the Procurement to perform periodic business review with selected suppliers.
• Perform and review all supplier quality related SOPs / Form changes and Gap
• Assessments Support internal and external audits and is responsible for audit finding closure, as required.
• Work with cross-functional teams to resolve operational quality issues
• Trend, analyze and monitor key performance indicators, suggest improvements and escalate to supervisor/management as necessary
• Identify improvement opportunities and lead/support the implementation activities to improve performance and efficiency.
• Meet quality objectives set by management & comply to Alcon, QMS and Safety requirements. Drive and support supplier CIP (Continuous Improvement Program) by using quality tools to improve manufacturing process and product quality
• Drive full assessment for effectiveness of supplier process control plans, measures and activities Serve as Quality representative on project teams for new product design transfers
• Dive deep and maintain the technical understanding needed to actively contribute to engineering and product decision-making.
• Responsible as Super User in SAP IRIS for Supplier Quality Management relevant activities to meet Alcon’s requirement.
• Perform any other duties/ projects/ assignments assigned by Supervisor as per Business Needs.

What You'll Bring to Alcon

• Min diploma or degree
• 1-3 years relevant experience in manufacturing/pharma or medical device industry preferred

Why Join Us:

• Opportunity to work with a leading global medical device company.
• Collaborate with a diverse and talented team in a supportive work environment.
• Competitive compensation package and comprehensive benefits.
• Continuous learning and development opportunities.

NA

A Day in the Life

• Meet given sales target
• Establish good working relations with new and existing clients for potential businesses
• Manage client’s expectations on project, event or exhibition requirements
• Generate sales leads and businesses (with cues from marketing or external)
• Develop potential sales leads
• Visit sites to service clients to obtain feedback on project quality and solicit new clients
• Attend networking sessions to solicit for new businesses
• Liaise with clients on project details, design concepts and requirements for exhibitions and events
• Brief Designers on specifications and concepts of project.
• Work with designers on concept requirements and designs based on clients requirements
• Budgeting and cost management for submission and client's review
• Prepare tender documents
• Work with operations to deliver projects based on clients requirements
• Responsible for operations execution of projects based on clients’ requirements
• Assist Operations to resolve operational issues related to projects
• Manage and ensure all administrative requirements of the projects are completed on time
• Any other ad-hoc matters that is required for the team

What we are looking for

• Minimum Degree/Diploma preferably in events/hospitality/construction management
• 2-3 years’ experience in an exhibitions and events environmentt
• Possess technical knowledge in conceptual design drawing and floor plan
• Knowledge on furniture, material and finishing will be an added advantage
• Well versed with Microsoft Words/Excel/Project.
• Confident in managing a team to run an operation
• Pragmatic and precise in assigning task
• Good communications and interpersonal relation skill
• Meticulous and able to multitask

Just imagine your future with us…

At Aurecon we see the future through a very different lens. Do you?

Innovation, eminence and digital are at the heart of everything we do.  Are you excited about the future?

Are you driven by the opportunity to work on some of the most challenging and complex projects around the world and to learn from the best? We are.

Diversity is at the core of everything we do. We work together to create a culture based on respect, trust and inclusiveness. Our differences are what fuel our creativity.

What will you do?

In this position you will join our Infrastructure business, where you will play an integral part in a team of highly skilled specialists that ‘bring ideas to life’ for our clients across all types of infrastructure projects.

We know the work we do is vital in assisting our world’s economic development and, it’s the technical expertise and the depth of knowledge of our people that really sets us apart. Here are the key things you will do to ‘bring ideas to life’.

• Prepare detailed design reports/ engineering design and analysis on underground / viaduct infrastructure projects and be able to deliver solutions to complex problems.

• Use initiative to resolve tasks or problems that arise at a competent level.

• Work independently or as part of a team.

• Prepare detailed design reports.

• Communicate clearly with colleagues and managers.
   

We know today’s complex challenges can only be solved through bringing together diverse teams of people from across our business, so there will be opportunities for you to apply your skills and creativity to projects in other geographies and markets.

What can you bring to the team?

Firstly, you will share our genuine passion for re-imagining engineering and be someone that actively pursues continuous learning to help shape the future. You will also need the following:

• Minimum 1 to 4 years professional experience in the field of civil and structural engineering consultancy.

• Recognised Civil & Structural Engineering qualification (Bachelor / Master Degree).

• Proven proficiency and experience in structural engineering design and analysis on underground rail / road infrastructure projects in Singapore and overseas.

• Sound understanding and application of Singapore and Euro design codes and practices and commonly used structural analysis software.

• Energetic, proactive and reliable team player with excellent communication skills.

Our Aurecon Attributes describe the types of people we bring together for clients. We don’t expect you to have all eight of the attributes, but one that is unique to you.

Finally, we value that each of our team members brings something different to Aurecon. We look for people who have had a broad range of experiences throughout their career and can demonstrate how they have worked as part of a team to bring ideas to life. Does that sound like you?

About us

We’ve re-imagined engineering.

Aurecon is an engineering and infrastructure advisory company, but not as you know it!

For a start, our clients’ ideas drive what we do. Drawing on our deep pool of expertise, we co-create innovative solutions with our clients to some of the world’s most complex challenges. And through a range of unique creative processes and skills, we work to re-imagine, shape and design a better future.

We listen deeply and intently, which helps us see opportunities, possibilities and potential that others can’t.

Think engineering. Think again.

Want to know more?

You can learn more about what it’s like to work at Aurecon by visiting the careers section of our website.

If you are intrigued or excited by what you have read, then we want to hear from you. Apply now!

• Address customer needs in a professional and timely manner to ensure that the vehicle turnaround time aligns with established guidelines.
• Perform quality checks and offer expert recommendations for necessary repairs, body and paint work, or servicing, ensuring adherence to manufacturer standards and guidelines.
• Oversee and manage day-to-day operations in the workshop, emphasizing efficiency and productivity.
• Ensure compliance with health and safety regulations, creating a secure working environment for all staff and visitors.
• Support the Immediate Superior in handling initial levels of complaint cases, including meeting with customers, generating and assisting in inventory management, backorders, and overseeing tools and workshop equipment.
• Manage customer inquiries and complaints, maintaining a high level of service quality.

• Diploma in Mechanical Engineering or equivalent.
• Minimum 3 years relevant working experience in workshop environment / service operation in automotive industry.
• Proactive and independent with positive attitude.
• Class 3 license is a MUST

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Permanent position, Salary up to $3,400 with Bonus
• Working location: Ubi
• Knowledge in automotive space is a MUST
• Class 3 license is a MUST

COMPANY DESCRIPTION

Since October 2011,Thye Hua Kwan Moral Charities (THKMC)was incorporated as a charity with an IPC status to provide multiple social and welfare services to the community at large.

THKMC provides assistance to the various groups in our community through more than 60 programmes and services for theelderly and the sick,families,persons with disabilities, andchildren. We help anyone in need with full respect to their race, colour, creed, language, culture and religion. We have more than 90 programmes and services, reaching out to more than 55,000 people in the community.

Together, as ONE THKMC Empowering the Community.

RESPONSIBILITIES

THK Disability Services currently operates five long-term residential care programmes and three centres. The Service aims to provide persons with intellectual disabilities with the highest possible quality of life, especially in the areas of health and well-being, participation, independence, decision-making, and societal inclusion. Structured programmes are designed to suit beneficiaries of different age groups and profiles to train and develop capabilities in self-help, community living, socialization, perceptual-cognition, and motor skills. As an Operations Executive, you will be involved in ensuring the welfare, safety, and care of our beneficiaries in the following areas.

Responsibilities:

• General Facility Management
• Maintenance of Service Contracts & General Procurement
• Fire Safety
• Environmental Hygiene & Sanitization
• Building Security
• Routine surveillance checks
• Management of Healthcare Assistants
• Support programmes, volunteer activities, visitations
• Assist in the de-escalation of resident conflicts and behaviour management
• Receiving donations-in-kind
• Provide support for Licensing Inspections & Audits

Risk Management:

• Planning and Implementation of Business Continuity Plans
• Planning and Implementation of Pandemic/Infection Control Response Plans
• Business Continuity Planning for the Home
• Improving Workplace Safety & Health (BizSafe)
• Staff Training
• SOP Writing
• Implementation of IT Initiatives and New technologies

• Diploma in any field
• Preferably candidates with at least 1 yr of relevant working experience

• Comfortable working with persons with special needs
• Comfortable with shift work, including weekends and public holiday

Job Summary:

We are actively seeking a highly skilled and experienced Senior IT Local Support Engineer to join our team. The ideal candidate will possess expertise in handling Windows environments and be well-versed in Microsoft technologies, including but not limited to Endpoint Management, Azure, Microsoft 365 (M365),  and System Center Configuration Manager (SCCM). This role will focus on providing top-tier technical support, managing complex IT projects, and ensuring the seamless integration of Microsoft solutions within our organization. Experience in security audits, such as ISAE and ISO 27001, would be a significant advantage.

Key Responsibilities:

End-User Support:

• Provide advanced technical support for end-users, addressing hardware and software issues in a Windows environment.
• Utilize Microsoft Endpoint Management for endpoint security, application deployment, and device management.

Microsoft Technologies:

• Administer and maintain Windows operating systems, ensuring optimal performance and security.
• Manage Microsoft 365 (M365) applications, including Exchange Online, SharePoint, and Teams.
• Implement and maintain Azure Active Directory for user authentication and access control.

Project Management:

• Lead and contribute to the planning, execution, and completion of complex IT projects, with a strong emphasis on Microsoft technologies.
• Collaborate with cross-functional teams to integrate and optimize Microsoft solutions.

Server and Network Support (Advantage):

• Demonstrate a basic understanding of server administration and network protocols.
• Collaborate with the infrastructure team on server and network-related tasks.

Documentation:

• Develop and maintain comprehensive documentation for IT processes, configurations, and Microsoft technology implementations.
• Ensure accurate and up-to-date documentation of support tickets and resolutions.

Security and Compliance:

• Implement and adhere to security best practices, especially in the context of Microsoft technologies.
• Ensure compliance with company IT policies and procedures.

Job Title

Job Description Summary

Job Description

About the Role:

• Oversee the M&E related services of the buildings and ensure they are in working order.
• Attend to feedback, complaints and requests from Client or other relevant stakeholders.
• Provide support to tenancy management on the technical aspect related to M&E systems.
• Prepare, review and update maintenance schedule
• Provide engineering and technical assessment in troubleshooting, identifying the appropriate causes, review and implement the appropriate solutions to resolve engineering issues.
• Supervise & manage sub-contractors carrying out the routine or reactive maintenance work.
• Be familiar with the use of the IBMS/BMS system, computerized maintenance management system, e-PTW system.
• Prepare cost estimates and proposal for ad-hoc works.
  Prepare incident report when required, utilities report, M&E reports for KPI meeting, etc.
• Attend monthly KPI meeting with Client
• Any other tasks as and when assigned by Supervisors or Client

About You:

• Degree or Diploma in Facility Management / Building Services / Mechanical or Electrical Engineering
• Minimum 3 years of relevant facility management, plumbing & Sanitary, Mechanical or ACMV related working experience

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

Well established Freight Forwarding Company Located in Changi Airfreight Centre

Working Hour : Mon-Fri 8.30am - 6pm

Saturday : Alternate Saturday Off

Job Scope:

* Arranging Breakbulk of shipments from Overseas & Prepare documentation

* Custom declaration permit declaration

*Arrange trucking and delivery of import cargo

* Any changes in Flight details or delay in arrival date will be made known to consignee via phone or email

*Ensure all cargoes are sent on good condition and if any damage shall report to Manager immediately

* Complete all necessary documents for Billing

Requirement:

* GCE "O" Level/ Diploma in logistics management or equivent

*1 year of relevant experiences

*Trade Net Declaration Certificate

Our client is looking for an experienced Senior Test Engineer to design and execute both manual and automation testing.

Mandatory Skill-set

• Bachelor's degree in Information Technology, Computer Science or related field;
• Has solid experience in software testing;
• Strong knowledge in both manual and automation software testing methodologies, tools and processes;
• Has proven experience in designing, creating and executing test scenarios and test cases;
• Has experience in documenting test results and issues;
• Familiar with bug tracking systems;
• Attention to details, able to identify defects and inconsistencies;
• Ability to multi task and manage prioritization;
• Proactive, self motivated and accountable;
• Excellent verbal and written communication skills;
• Independent, yet a great team player.

Desired Skill-set

• Leadership and team management experience.

Responsibilities

• Design, create and review manual and automation test scenarios and test cases with high quality standards;
• Conduct various testing such as integration, regression, performance and sanity testing to ensure that software meets the specified requirements and specifications;
• Responsible for creating detailed documentation on test results into bug tracking system such as JIRA;
• Prioritize issues logs and recommend resolutions;
• Collaborate closely with developers to identify, resolve and debug issues;
• Perform auditing to ensure that testing processes and documents are consistent and of high quality;
• Support SIT and UAT and provide progress report to stakeholders;
• Work closely with business and project managers to understand the project requirements and objectives;
• Responsible to continuously understand company's products, features and services, know how to use them and improve on the testing approach;
• Review software documentation to ensure accuracy.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Our Client is a Multinational Information Technology and Electronic company. With their expansion plan, they are looking for IT Support Engineers.

The Role:

• Support the project teams in the implementation, installation and configuration of PCs / Workstations O.S., applications and related peripheral devices.
• Provide 1st level on-site IT support to the end-users on 8 hours shift including Public Holidays.
• Provide findings and timely status update to the Project Manager on major issues escalated by users.
• Perform daily health check and inventory check on system.
• The Support Engineer will report to the Project Manager.
• Experience in installation, configuration, troubleshooting of PC / peripheral devices and application maintenance support will be required.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required

• Shiftwork (Monday - Sunday):
• Day shift: 7 a.m. - 3 p.m.
• Night shift: 3 pm - 11 p.m.
• Successful applicants should be prepared to be deployed primarily at Tanah Merah, Harbourfront and Marina Bay. The also could be deployed in future on a rotational basis;
• Certificate in Higher Nitec or Diploma, ideally with a focus / specialization in IT;
• Having prior exposure to IT operational environments;
• Communicate well and has good interpersonal skills;
• Independent and has ownership of assigned tasks.

Salary package additions:

• Annual Performance Bonus
• Monthly Shift Allowance
• Monthly Transport Allowance
• Monthly Phone Allowance
• Attendance Allowance

Job Description:

• Hunter and Farming Role to penetrate new customers, while maintaining close relationship with existing clients.
• Passionate about digitalization and technology (IoT, DX).
• Extensive network/contacts in the Utilities industry.
• Able to present ideas, information and analyze data to identify and define marketing strategies.
• Able to do sales presentation or proposal using PowerPoint slides. Microsoft words or excel in processing reports.
• Able to negotiate with client to make sustainable partnership.
• Able to achieve KPI given by Deputy General Manager to lead growth of Solutions and Services business.
• Work collaboratively with the managers and the team, able to work independently by making mid-term strategy.

Requirements:

• Sales with minimum 7 years of experience in Digitalization Business, preferably in the Engineering/Environmental/Sustainability Sector.
• Willing to travel overseas and to attend tasks assigned by the Deputy General manager.

Job Scopes

1. Automated Product Inspection Equipment (ATE) Design and Development .
2. New Product proces design and line setup.
3. Work closely with local and HQ (Japan) designers on product change requirements, plan with the local group of members,
   draft the implementation schedule to meet target date, disseminate, and finetune the schedule with production PICs for the implementation to be carried out smoothly.
4. Follow-up with related members and enforce the usage of systems developed for Operation Change tracking.
5. Understand key functions and product master setting rules of our ERP system, process-related inline systems, traceability requirements, to align the process design with the systems.

Technical Background Requirement:

Electronic/Electrical Design, Software Design & Programming

Language Requirement:

English and Japanese is preferrable

Permanent Facilities Engineer position

Salary: up to $5000

overseeing overall building maintenance and security operation for all Central Offices, includes conducting inspection, coordinating maintenance/ improvement programs and projects, compile data for reporting and forecasting future needs and costs

Assist in operations and implementation of facilities management programmes, including formulating programmes relating to routine and periodic maintenance works, plan and implement the cyclical replacement/ enhancement works for all Central Offices

• Support Manager for preparation of operation and capital budget, monitoring and control to ensure completion within time and cost objectives.

• Assist in contract administration and management, including calling, evaluation, negotiation and award recommendation of tenders/ quotations.

• Support the effective planning and management of activities of outsourced service partners, providing supervision and controlling their performance

• Coordinate with internal associate engineers and the appointed managing agent to ensure maintenance of all systems are being carried out according to plan and contracted scope of work and manage facilities related to timely repair and replacement work.

• Assist to investigate, develop and implement solutions, trouble shoot on day to day operational problems of facilities and building.

• Assist to develop and implement policies, protocol and procedures to maintain full compliance with the prevailing legislative acts and regulatory requirements.

• Conduct periodical quality control inspections at all Central Offices for potential safety hazards and unsafe conditions, initiate corrective measures to maintain a secure, safe and healthy work environment

• Attend to all emergency/crisis on and off hours and provide a timely response to incidents as they arise and assist in emergency management and contingency planning.

• Assist in internal and external audits.

Requirements

• Diploma/ Degree in Electrical/ Mechanical/ Facilities Management/ equivalent with 4-5 years experience
• Well versed in all facets of facilities management with general knowledge of all real estate functions including planning, development, asset management and project management.

To apply

Please email Resume in Microsoft Word format

Please state your Position/ positions applied on the “on TOP” of your resume.

Please state Available Commencement Date or notice period

Please state current and last SALARY and Expected Salary in your resume.

Please state Reasons for leaving current & previous Employment.

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational down-time.

As a IT Support Engineer, you will be responsible for the following :-

• Assist the project teams with setting up, installing, and configuring operating systems, applications, and peripheral devices for PCs/Workstations.
• Provide first level on-site IT support to end-users on a 24x7 rotational shift, including weekends and holidays.
• The successful applicants should be prepared to be deployed primarily at Tuas Checkpoint. The successful applicant could be deployed to Tuas checkpoint in future on a rotational basis.
• Provide findings and timely status update to the Project Manager on major issues escalated by users.
• Perform daily health check and inventory check on system.
• Experience in installing, configuring, and troubleshooting PC/peripheral devices and providing application maintenance support is necessary.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• Independent and has ownership of his/her assigned tasks.
• Have keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), KPIs (key-performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Did you know that we are the 1st biologics contract manufacturer in Singapore? We offer you exposure to upcoming biotech and established pharmaceutical companies and to the manufacturing technology needed to produce mammalian treatments and cell therapies of tomorrow. Our global manufacturing network is recognized for its reliable, high-quality services, regulatory track record, global footprint, innovative technology platforms and extensive experience – we, in Singapore are proud to be part of this global network.

As a senior process engineer you will lead the timely and successful transfer of the cell culture or purification stages of the customer’s manufacturing process(es) into the Lonza Singapore production facility. Lead the preparation, execution, process monitoring and post-campaign activities for cell culture or purification stages of the customer’s manufacturing processes at Lonza Singapore production facility and also lead investigations into process trends, issues or deviations.

Key responsibilities:

• Technology Transfer: Lead the timely and successful transfer of the cell culture or purification stages of the customer’s manufacturing process(es) into the Lonza Singapore production facility. Work with other MSAT team members, technical experts from Lonza’s customer companies or Lonza donor sites, Manufacturing (MFG), Quality Assurance (QA), Quality Control (QC), and other departments on the technology transfer.

• Process Support: Lead the preparation, execution, process monitoring and post-campaign activities for cell culture or purification stages of the customer’s manufacturing processes at Lonza Singapore production facility. Become proficient with all processes in the facility and develop ability to support/lead activities across multiple processes. Monitor processes on a regular basis to have further understanding of process behavior and prospectively identify process issues. Develop ability to generalize issues across processes.

• Write change requests and drive to implementation as needed.

• Review cell culture or purification process manufacturing batch records and provide technical input to MFG technical document writing specialists.

• Identify training needs and provide training materials for MFG operators on cell culture or purification process batch records. Work with MFG to update process batch records to enable robust manufacturing operations.

• Support plant start-up and pilot/commercial runs and perform technical investigations and help author technical reports to support close-out of deviations, trouble-shoot process excursions/issues for cell culture or purification operations.

• Design and perform/ support small-scale experiments/ studies in lab to support technology transfer or investigations.

• Follow all applicable lab safety policies.

• Support preparation of Annual Product Review (APR) and Continued Process Verification (CPV) summary reports, perform work-stages to support customer BLA filing.

• Maintain process databases and monitor batch to batch consistency of operations.

• Support inspections and audits by customer and regulatory authorities.

• Provide technical guidance and share process knowledge to MSAT team members and other departments.

• Any other duties as assigned by your Supervisor/Manager

Key requirements:

• Degree in chemical engineering, biochemical engineering, biochemistry/ chemistry/microbiology or related discipline.

• Extensive work experience in Biotechnology process development, process support, research or a related manufacturing environment.

• Prior hands-on experience in purification experimental technique and equipment.

• Knowledge of Excel as well as Statistical Data Analysis tools.

• Excellent communication skills, outstanding action orientation, and ability to work well in a cross-functional technical environment.

• Excellent technical writing skills, ability to provide attention to detail is essential.

• Demonstrated track record in completing projects under tight timelines.

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

JOB PURPOSE:

Create and prepare SMT placement programs based on CAD data / machine data available. Coordinate with suppliers in fabricating of solder paste stencil making and testing. SMT machines process improvement such as optimizing or balance the loading of each SMT machine placement. Conduct trouble shooting / repair / maintenance and improvement. Fabrication of jigs and fixtures for SMT production.

NATURE & SCOPE:

1) Programming of all SMT devices mounting data XY co-ordinates.

2) Request for CAD data, Gerber data, merge date & etc. and prepare the metal mask stencil

3) Prepare loading list and layout list.

4) Optimizing / balance the loading of each SMT machine placement to reduce machine placement loss time.

5) Troubleshooting of SMT machines

6) Plan and conduct periodic preventive maintenance of all SMT equipment and machines

7) Conduct process improvement base of New Yokogawa Production System (NYPS) concepts, on Quality, in-time delivery to the next process and at a competitive cost.

8) Participate in companywide improvement programs, such as small group activities (QC Circle) and Production enhancement through New Yokogawa Production System (NYPS)

PRINCIPAL ACCOUNTABILITIES:

1) Provides timely support to SMT line and ensure problems are solved

2) Recommend improvement to SMT line and machines for quality output and better yield

3) Provide proper training to operators on machine operation and new procedures adapted

4) Evaluate and check with vendors on SMT jigs, cassettes, equipment, materials & etc

5) Ensure proper programming of data for SMT machines

Optimize the SMT Machine placement to achieve the highest output

COMPETENCY REQUIREMENT:

a) Qualification:

Diploma in Electrical/Electronics/Mechanical with 2 years working experience in SMT production

b) Knowledge:

Good understanding of SMT production/process and machine

Good problem analytical power

Able to work independently

Job Description

Job Description

• Design & implement scalable & serverless architectures
• Organize and visualize raw data using data visualization tools
• Design database models
• Build & maintain deployment pipelines
• Software development lifecycle technical writing & testing

Qualification & Job Requirements

• Undergraduate student majoring in Computer Science, Information Systems, or equivalent
• Fluent Python programming skills
• Data visualization skills (e.g. Power BI, Spotfire)
• Familiarity with databases (e.g. SQL, DynamoDB)
• Knowledge of front-end languages (JavaScript, HTML/CSS) will be a plus
• Interest in cloud computing (AWS, Azure)
• Experience with PowerPoint, Word, Excel, and other Office365 products
• Excellent verbal, written communication and documentation skills
• Excellent analytical and problem-solving skills
• Demonstrates a growth mindset and comfortable working in agile environment
• Fast & independent learner
• Able to commit for more than 6 months for this internship

Learning Outcome to be gained by the intern

• Opportunity to gain more exposure in cloud computing & FinOps domain
• Exposure working in agile environment & global setup
• Continuous training on skills, competences and tools
• Able to experience wide range of technology e.g. serverless technologies, Infrastructure as Code, DevOps, APIs, and more

Brief write-up of the department

The Cloud Computing team develops the strategy and works with teams worldwide to govern, grow, and operate Cloud solutions.  Our team embraces the regulatory challenges of our industry and drives innovative, secure, and compliant use of Cloud Service Providers.  We collaborate closely with internal and external partners worldwide to mature our ability to utilize Cloud Service Providers. Our team also impacts application development agility worldwide via our cloud-based application hosting Platform as a Service (PaaS).

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):

The Raffles Service Executive delivers friendly and professional service that meets guest’s call experience expectations and is able to answer all types of enquiries.

The position offers a centralised communication service in an efficient manner supporting all departments of the Hotel and is supervising Raffles Service Agents ensuring every call meets the standards.

Primary Responsibilities

Delivers Friendly and Professional Service

• Handles guest comments competently and swiftly.
• Maintains level of confidentiality and discretion of the guest, colleagues at all times.
• Ensures guests receive the experience as detailed in Brand Standard Operating Procedures (BSOPs), Raffles Hotel Singapore Local Standard Operating Procedures (LSOPs) as well as Forbes 5 star/Leading Quality Assurance (LQA) standards, and aims to achieve the scores and goals set by management.
• Close cooperation with Raffles Butlers team.
• Ensures smooth operation of the department by attending to incoming calls, fax and emails that are pertaining to room and F&B reservations or general enquiries.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.
• Ensures service standards and individual performances are aligned with AccorHotels Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Provides Experience that Exceeds Guest Expectations

• Is well versed with the preference of guest’s and provides all guests with the consistent service anticipating needs in advance.
• Leads a Heartist® approach to guest experience/service together with the Reservation team.
• High emphasis on the reservation experience for LCAH members.

Supervision of the Raffles Service Team

• Supervises and ensures 24-hour shift coverage of the department and is able to personally cover any role or duty if required.
• Carries out any other duties as and when assigned by Raffles Service Manager or Raffles Service Assistant Manager.
• Ensures smooth operations of Raffles Service by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained and follow WSH guidelines.
• Addresses any security incidents and guest complaints to Raffles Service Manager or Raffles Service Assistant Manager and reacts proactively when suitable and appropriate.

Involvement in Wider Job Function Actions/Relationships

• Works closely with the restaurant managers to maximise the capacity of the restaurants.
• Assists guests with a seamless reservation process by providing restaurant and bar information, reservation confirmation and / or reservation changes or cancellations and other special requests.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Maintains complete knowledge of all Food & Beverage offerings and hotel services and features.
• Ensures all duties and tasks are carried out according to the required standards as prescribed by the hotel.
• Builds a positive relationship with the restaurant managers, assistant restaurant managers, service executives, associates and hostesses/hosts.
• Supports AccorHotels Corporate programs, such as Planet 21.
• Designs, revised and applies emergency backup plan for communications systems in case of PABX failure.
• Supervises technical and operational data availability at all times.
• Leads and trains team to be fully equipped and knowledgeable on telephone system in compliance with the hotel network policies.

Contributes to Financial Performance Enhancements

• Cooperates with all departments and all others to cross-sell and promote Raffles Hotel’s products and services.
• Communicates and rolls out the annual upsell strategy and supports the team to achieve goals as set by management.
• Performs any other duties and responsibilities that may be assigned.

We are looking for SCCM Engineer for Singapore city for a large-scale project. This is a contract role with a global IT service leader.

• Must possess a minimum of four years of experience in industrial or consumer packaging.
• Must demonstrate strong expertise in SCCM 2012/Current Branch.
• Proven experience working in a multinational environment with flexible work schedules.
• Extensive experience in SCCM administration, monitoring, troubleshooting issues, and root cause analysis (RCA).
• Demonstrated ability to handle complex software deployment using SCCM.
• Proficient in patch management using SCCM, particularly with WSUS and Windows 10 servicing.
• Thorough knowledge of Microsoft Windows operating systems for both workstations and servers.
• Familiarity with basic SQL Server, VBS, and PowerShell scripting.
• Experience with SQL Server Reporting.
• Strong understanding and practical experience in troubleshooting SCCM-related technologies.
• Experience working with Delivery Optimization Solutions, such as Adaptiva OneSite or 1E Nomad.
• Familiarity with Intune and Cloud Management Gateway.

About Us

Zone IT Solutions is Australia based Recruitment company. We specialize in ERP and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney, Singapore, and India. If you are looking for new opportunities your profile at [email protected] or contact us at 0434189909

Also follow our LinkedIn page for new job opportunities and more.

Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.

Job Highlights

• 5 days week; Friendly Environment
• Medical and Dental Benefits
• Skills Development / Mentoring and Learning Opportunities

Job Description

Responsibilities:

• Generate innovative ideas and initiative in new product design.
• Involved in the full product development cycle from conceptual design, component selection, part detail design, managing vendor tool fabrication, parts approval, and mass production.
• Define and share the Design for Manufacturing (DFM) in the process flow diagram with Critical to Quality on the parameters with tolerance control that meet the product manufacturing in simulation performance expectation.
• Build up capability in product design for servicing, installation, and maintenance within R&D and Customer Service (CS). Understand and document design requirements for servicing, maintenance, and installation together with the CS Team.
• To adapt mold making process from design drawings.
• Involved in product sustenance engineering and value engineering.
• Ensure product design meets mandatory and quality requirements, within targeted cost and project timeline.
• Liaise with vendors on parts, tools, or mold fabrication to ensure quality and timely delivery.
• Set up and perform Product Validation Tests to qualify products developed.
• Experience in assessing supplier capability will be an added advantage.

Requirements:

• Degree in Mechanical / Mechatronic Engineering with at least 3 years related experience in designing for medium to large-scale production. Candidates with relevant knowledge and work experience will be considered for the Senior / Team Lead position
• Knowledge in injection molding, material, and component selection.
• Understanding of manufacturing processes and technical aspects of ceramics is a plus.
• Experience in designing products using sheet metal and plastic parts.
• Experience in using 3D CAD such as SolidWorks or Pro-E (Creo) for product design is a must.
• Knowledge in FEA (Finite Element Analysis)/CFD (Computational Fluid Dynamic) in Altair simulation will be preferred.
• Analyse test & simulation data using experimental design and statistical methods, evaluate failure data to find root causes and implement sound engineering solutions.
• Committed and self-motivated, a life learner and a good team player