Customer Service Specialist (6 months fixed term)

We are at the heart of every place that matters: as a leading global provider in the access solutions market, we enable people to move seamlessly in safe, secure and sustainable places.

Do you want your work to matter? Then join our team!

At dormakaba, more than 16,000 people from all over the world work together and grow together. If you are looking for exciting career prospects, if you want to fuel innovation and like tackling new challenges, then we would love to hear from you!

Our Singapore Service team is always on the lookout for talents and help you reach your best potential! Check out what our people shares about Service opportunities!

https://youtu.be/GATcN16lJWM

Objectives

The Customer Service Specialist is responsible for handling all customers’ requests and support service team in responding to maintenance services, repair work to meet and exceed customers’ expectation.

Roles & Responsibilities:

• Provides shared support to Sales and Operations team.
• Handle customer calls and emails enquiry.
• Perform administrative duties such as quotations, invoices, scheduling appointment and reports.
• Coordinate with Warehouse to prepare materials and equipments to meet delivery KPI (key performance indicators) .

Key Competencies

• Good communication and coordination skills to enable interaction with internal and external customers effectively.
• Good knowledge and application of Microsoft Office.
• Strong coordination skills
• Strong attention to details

Qualification:

• NITEC/Diploma/Degree in Business Administration/Engineering or equivalent discipline.
• Candidates without prior working experience are welcome as on-the-job training will be provided.
• This is a 6 months contract role (subject to conversion depend on headcount)

Benefits:

• Learning culture where every employee is engaged in learning and development growth.
• Team programs and activities that celebrate individual and team’s success.
• Learning culture where every employee is engaged in learning and development growth.
• Company transport is provided (pick-up points: Boon Lay & Serangoon).

Access your career at dormakaba today!

Diversity, Equity & Inclusion is part of our overall business and sustainability strategy. We consider all applicants equally throughout the whole recruitment process without regard to culture, age, ethnicity, gender identity, disability, marital status, language, national origin, physical/ mental ability, religion, sexual orientation, socio-economic status, underrepresented communities, etc. We do not use unfair selection methods for any of our positions, all employees are appointed based on performance and suitability for the role.

· Be a first point of contact for customers and engineers, answering telephone calls and emails

· Take information from Engineer's reports to create invoices to send to customers

· Stock optimizing with help of Service Manager

· Track parts ordered to ensure these are delivered in a timely manner

· Follow-up with customers to ensure estimates have been received and to take further instructions

· Invoice for service and repair work within an agreed timeframe of job completion

· Liaise with customers to ensure they are kept up-to-date with the progress of their service job

· Identify new service and maintenance opportunities and promote these to potential customers

· Order parts required from suppliers to ensure adequate van stock and to complete scheduled jobs

· Resolve problems pertaining to customer orders.

· Coordinate with sales and other appropriate departments in processing orders.

· Ensure timely delivery of orders.

· Interact with Accounts Receivables team regarding payments.

· Maintain and update customers’ database

· Support the Technical Advisor and step in in case of his absence.

Job Description

• Attend to customer at frontline and all phone call received - 30%
• Create quotations for all customer's repairs and advise them accordingly-30%
• Translate customer-reported problems to actionable work orders for technicians to complete-15%
• Ensure work provided addresses the concern raised/required by customers - 10%
• Invoice and collect payment from customers for service rendered - 5%
• Maintain customer records and enter data into computer databases - 10%

Requirements

• Provides simplified and quality services to all customers professionally.
• Work as a team closely to fill up any possible service gaps.
• Embrace self responsibilities for all customers and strive for continuous imptovement.
• Demonstrate professionalism, integrity and independency at work.
• Ability to react accordingly to work contingencies and requirements.

Qualification

• Secondary School
• 1 year and above experience
• Ability to communicate in Malay, Indian or local dialects

Candidate must be travel toTuas

Salary $2800-$3500

• Repairing of TV, Fridges and Washing Machine.
• Possess a Class 3 Driving license is a plus point as will be driving to customer's place for repairs and servicing.
• Can handle Mandarin and English speaking customer.
• At least 1 Year(s) of working experience in the related field is required for this position.

· Prepare detailed design reports, calculations and drawings.

· Prepare submissions to statutory agencies/ authorities.

· Participate in the coordination with other disciplines in preparation of design deliveries.

· Participate in preparing tender documentations.

· Participate in the successful delivery of projects.

· Perform any other duties as assigned.

Requirements:

· Degree in Civil or Structural Engineering from a recognized University and eligible for registration with the Professional Engineers Board (Singapore).

· Conversant with local codes and authority submission procedures.

· Excellent interpersonal, good written and verbal communication skills.

· Have good knowledge of common engineering design software.

· Working experience in engineering design consulting practice on building, geotechnical, infrastructure, rail or road projects (underground/basement/elevated structures, tunnel structures and MRT station structures).

· Strong analytical skills.

· Able to work under pressure with good time management skill.

Buildings:

- Experienced in the design of residential buildings, commercial, institutional, high-rise buildings, schools, etc.

- Familiar with precast and prestressed concrete, steelworks, PPVC and MET will be an added advantage.

Infrastructure:

- Experienced in the design of underground basements, tunnels, underground stations, maritime structures.

Civil:

- Experienced in the design of major civil infrastructure projects such as roads, drains, sewers, utilities, road and rail alignments.

Geotechnical:

- Experienced in the design of earth retaining and stabilizing structures, deep foundations, reclamations, slope stabilities.

- Familiar with the geotechnical impact assessment of structures and instrumentations.

- Familiar with the application of geotechnical FEM software.

If you wish to have the opportunity to work in an international consultancy firm that offers attractive remuneration, a 5-day work week and a conducive environment to enhance your skills and experience, please send your full resume, including your salary expectations and contact telephone number to

2 International Business Park, #06-08

The Strategy, Tower 1, Singapore 609930

Email: [email protected]

(Only shortlisted candidates will be notified)

We are looking for a candidate to independently administrate the transport operation of our company's various projects.

The role is multi faceted, and has deep involvement in customer service, transport co-ordination, planning and deployment of routes. Having an eye for safety procedures and being careful and meticulous is an important attribute of this position. The abilities to communicate, manage and train drivers are critical for the success in this role.

The candidate is required to:

1. Identify potential customers and make contact for business opportunities;

2. Develop and take part in discussion to make the deal;

3. Receive route orders and plan on-boarding procedures for passengers;

4. Co-ordinate with customers and other stakeholders on their queries and process of onboarding;

5. Plan, route and co-ordinate with suitable drivers on their routes;

6. Assist in training and ensuring that service quality is upheld;

7. Deal with feedback, queries and complaints positively;

8. Other duties as required to fullfil the requirement of the position.

To succeed in this role, the candidate must have the following attributes:

1. Strong spoken and written communication skills, patient and is able and comfortable in communicating with people from all walks of life;

2. Meticulous, able to multi-task and is focused in cordinating the tasks on hand to ensure deliverables are met to customers' satisfaction;

3. Strong team player;

4. Able to adopt IT processes, is adept in the use of technology and can train drivers in the use of technology to facilitate the workflow;

5. Good sense of road direction;

6. Able to adapt and work comfortably under pressure;

7. A willing and cheerful learner and worker.

We are looking for a candidate to independently administrate the transport operation of our company's various projects.

The role is multi faceted, and has deep involvement in customer service, transport co-ordination, planning and deployment of routes. Having an eye for safety procedures and being careful and meticulous is an important attribute of this position. The ability to communicate and manage bus crew is critical for the success in this role.

The candidate is required to:

1. Receive route orders and plan on-boarding procedures for passengers;

2. Co-ordinate with customers and other stakeholders on their queries and process of onboarding;

3. Plan, route and co-ordinate with suitable drivers on their routes;

4. Assist in training and ensuring that service quality is upheld;

5. Deal with feedback, queries and complaints positively;

6. Other duties as required to fullfil the requirement of the position.

To succeed in this role, the candidate must have the following attributes:

1. Strong spoken and written communication skills, patient and is able and comfortable in communicating with people from all walks of life;

2. Meticulous, able to multi-task and is focused in cordinating the tasks on hand to ensure deliverables are met to customers' satisfaction;

3. Strong team player;

4. Able to adopt IT processes, is adept in the use of technology and can train drivers in the use of technology to facilitate the workflow;

5. Good sense of road direction;

6. Able to adapt and work comfortably under pressure;

7. A willing and cheerful learner and worker.

Mandatory Skills

We are seeking a skilled and motivated Intermediate Data Engineer to join our dynamic team. The successful candidate will play a crucial role in designing, developing, and maintaining our data infrastructure, ensuring efficient processing and analysis of large datasets. As an Intermediate Data Engineer, you will collaborate with cross-functional teams to implement data solutions that align with our business objectives.

Responsibilities:

1. Data Pipeline Development: Design, implement, and maintain scalable data pipelines for the extraction, transformation, and loading of large datasets.
2. Data Modelling: Develop and optimize data models to support analytical and reporting requirements, ensuring data accuracy and reliability.
3. Data Integration: Integrate diverse data sources and formats to enable seamless data flow across systems.
4. Data Quality Assurance: Implement and monitor data quality checks to ensure the integrity of the data throughout the entire data lifecycle.
5. Collaboration: Work closely with business analysts, colleagues and other stakeholders to understand data requirements and deliver effective solutions.
6. Performance Optimization: Identify and address performance bottlenecks in data processing and storage systems.
7. Documentation: Document data engineering processes, data models, and configurations for knowledge sharing and future reference.
8. Adherence to Best Practices: Stay current with industry trends and best practices in data engineering within company and ensure the adoption of these practices within the team.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of proven experience as a Data Engineer or similar role.
• Strong proficiency in programming languages such as Spark SQL and Python in a HIVE environment.
• Familiarity with cloud platforms such as AWS and Big Data infrastructure, Jira, Bitbucket, etc.
• Experience in CI/CD pipeline and working in an Agile environment.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills.
• Knowledge of data warehousing concepts and technologies.
• Candidates with experience in the Banking Industry will have an added advantage.
• Ability to communicate effectively with multiple levels of management and summarize complex technical requests succinctly.

Note: Proficiency in Spark SQL is mandatory. Experience with Avaloq data is preferred

· Engineering role in business development, project development, and project execution phases from inception to commercial operation for solar projects.

· Performing technical feasibility study, technical due diligence, and preparing technical inputs/proposals for business development of projects.

· Developing project approach, scope, schedule, budget and resources.

· Solar components selection, layout, energy yield assessment and optimization for solar farm, rooftop solar, floating solar projects.

· Solar-related measurement campaign.

· Pre-construction development of the projects,

· Defining scope and specification of work, in order to procure engineering, procurement,

· and/or construction works.

· Biding and evaluating for engineering, procurement, and/or construction works

· Execution phase of the projects,

· Reviewing engineering documents and reports.

· Reviewing, coordinating, controlling, and following up works with contractors in order to ensure that the engineering, procurement and construction works are in accordance with the project specification, on time and on budget, in accordance with the objective of the project. Coordinating with team and providing supports on relevant issues in order to complete project effectively.

· Any other duties as assigned by supervisor.

• Oversee daily restaurant operations to ensure all activities run smoothly and efficiently, including opening and closing procedures.
• Manage and schedule staff shifts, considering peak times and special events, to maintain optimal service levels without overstaffing.
• Train new hires on restaurant policies, customer service standards, and operational procedures to ensure a consistent dining experience.
• Monitor inventory levels of food supplies and kitchen materials, placing orders as necessary to avoid shortages or excess.
• Resolve customer complaints regarding food quality or service to maintain a positive dining experience and uphold the restaurant’s reputation.
• Enforce health and safety regulations, conducting regular inspections to ensure the dining area and kitchen comply with local laws and standards.
• Coordinate with the kitchen staff to manage the timing of meal preparation, ensuring food comes out simultaneously and at the correct temperature.
• Implement marketing and promotional strategies, such as special events or discounts, to attract new customers and retain regulars.

Staff Scheduling: Allocating shifts efficiently to match the restaurant’s operational demands during busy periods requires a detailed approach. It involves considering each staff member’s availability and expertise to ensure smooth operations, directly influencing customer satisfaction and team morale. Adjustments may need to be made on the fly to tackle unforeseen challenges or capitalize on sudden opportunities.

Inventory Management: Keeping stock levels in perfect balance to meet customer demand without excess is critical. Conducting regular audits, employing precise forecasting, and maintaining open lines of communication with suppliers and kitchen staff are necessary to adjust orders, optimize costs, and reduce waste.

Customer Service Excellence: Handling guest complaints and inquiries with promptness, empathy, and effective solutions can transform negative experiences into positive outcomes. Anticipating customer needs and providing personalized service that goes beyond expectations helps build loyalty, enhances the dining experience, and encourages repeat visits.

Conflict Resolution: Addressing disputes among staff or with customers while remaining calm and professional ensures the dining atmosphere stays enjoyable for everyone. Quick and diplomatic resolution of issues keeps the operational flow uninterrupted.

Sales Forecasting: Predicting guest numbers and spending patterns enables optimization of staffing and inventory, balancing operational efficiency with customer satisfaction. Adjusting marketing strategies and menu offerings in anticipation of demand drives revenue growth and improves the dining experience.

A Restaurant Floor Manager operates in a dynamic, fast-paced environment, primarily within the dining area and kitchen of a restaurant. Their workspace is the restaurant itself, where they oversee staff, manage customer service, and ensure the dining experience meets the establishment’s standards. They utilize various tools, from reservation software to communication devices, to coordinate activities on the floor.

Work hours for a floor manager can be long and often include evenings, weekends, and holidays, reflecting the restaurant’s operating hours. The dress code tends to be formal or semi-formal, aligning with the restaurant’s ambiance.

The social environment is highly interactive, involving constant communication with both staff and customers. This role demands a high level of emotional intelligence to manage the diverse needs and sometimes high-stress situations that can arise. Opportunities for professional development are present, with the potential for advancement to higher management positions or specialized roles within larger restaurant chains. Technology plays a significant role in streamlining operations, from scheduling to inventory management.

Despite the demanding hours, many find the work rewarding due to the direct impact on customer satisfaction and the camaraderie developed within the team.

Mandatory Skills

We are seeking a skilled and motivated Intermediate Data Engineer to join our dynamic team. The successful candidate will play a crucial role in designing, developing, and maintaining our data infrastructure, ensuring efficient processing and analysis of large datasets. As an Intermediate Data Engineer, you will collaborate with cross-functional teams to implement data solutions that align with our business objectives.

Responsibilities:

1. Data Pipeline Development: Design, implement, and maintain scalable data pipelines for the extraction, transformation, and loading of large datasets.
2. Data Modelling: Develop and optimize data models to support analytical and reporting requirements, ensuring data accuracy and reliability.
3. Data Integration: Integrate diverse data sources and formats to enable seamless data flow across systems.
4. Data Quality Assurance: Implement and monitor data quality checks to ensure the integrity of the data throughout the entire data lifecycle.
5. Collaboration: Work closely with business analysts, colleagues and other stakeholders to understand data requirements and deliver effective solutions.
6. Performance Optimization: Identify and address performance bottlenecks in data processing and storage systems.
7. Documentation: Document data engineering processes, data models, and configurations for knowledge sharing and future reference.
8. Adherence to Best Practices: Stay current with industry trends and best practices in data engineering within company and ensure the adoption of these practices within the team.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of proven experience as a Data Engineer or similar role.
• Strong proficiency in programming languages such as Spark SQL and Python in a HIVE environment.
• Familiarity with cloud platforms such as AWS and Big Data infrastructure, Jira, Bitbucket, etc.
• Experience in CI/CD pipeline and working in an Agile environment.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills.
• Knowledge of data warehousing concepts and technologies.
• Candidates with experience in the Banking Industry will have an added advantage.
• Ability to communicate effectively with multiple levels of management and summarize complex technical requests succinctly.

Note: Proficiency in Spark SQL is mandatory. Experience with Avaloq data is preferred

Sheltered walkway to/fro Gul Circle MRT Station

5-day work

AWS, Variable Bonus

Roles & Responsibilities

· Interpret technical drawing

· Technical support for workshop scheduling

· Generate process traveller

· Liaising with customer on technical drawings and process flow.

· Procuring of raw material and secondary processes.

· Monitor the availability of parts/raw material and co-ordinate orders with purchaser

· Assist in inspection report creation

Requirements:

· Min diploma levels and above in mechanical engineering

· Min 1 year experience in a manufacturing environment, preferably in precision machining

· Proficient in MS Office applications

· Proficient in English speaking and writing

· Meticulous, independent and able to work in a fast-paced environment

KEY DUTIES AND RESPONSIBILITES:

· Lead a performing Engineering team covering of utilities, facilities, and warehouse for the manufacturing site.

· Achieve financial objectives through efficient utility operation, cost improvement actions and optimal cost options.

· Planning & execution of all new and retrofit projects related to utilities & facilities.

· Ensuring best available technologies are incorporated by design.

· Techno commercial evaluations of consultants, vendors, and contractors.

· Delivering the project within the budget and timeline approved.

· Responsible for relevant project costing and annual budget preparation related to engineering, facilities and EHS.

· Coordinating with statutory authorities for relevant approvals.

· Complying with operational and personnel standards, regulatory and statutory requirement to ensure efficient, reliable, and uninterrupted operation.

· Ensure smooth handing over of the project to end-users, coordinate and ensure deliverables as per plan.

· Ensure the site's facilities are kept to the highest standards for cGMP requirements, including Purified water system, HVAC system, EMS, BMS, Boilers, fire safety, security, pest control, cleaning services and waste removal.

· Responsible for utilities & Facilities equipment Operation, Maintenance, Calibration, spares management and drawings management.

· Responsible for development SOPs and quality standard for site with following of site QMS procedures.

· Ensure to meet required the regulatory requirements (e.g. HSA, FDA etc.) and keep site audit ready for all the time.

· Responsible for managing a team of vendors / contractors.

· To assist on any ah-hoc duties that been assigned / task by the immediate superior

REQUIREMENT

Hard Skills:

· To possess knowledge in either pharmaceutical utilities (Purified water, compressed air, technical gases, HVAC, etc) or process equipment (Compression, granulators, coaters, etc)

· Possess intermediate to advanced knowledge in a core engineering discipline, esp. in cleanroom environment.

Soft Skills:

· Leadership

· Critical thinking

· Able to work in a team

· Self-motivated

EDUCATION & EXPERIENCE

· Degree or Diploma in Mechanical/ Electrical/ Electronics/ Chemical Engineering

· Minimum 5 years for Degree holders or 8 years for Diploma holders (Candidates with prior experience in a GMP environment will be preferred)

About the job

The purpose of this position is to provide technical expertise and oversight for E&I maintenance and technical changes to the instrument and electrical systems, including the basic process control systems (DCS), the safety systems and the various electrical systems in close collaboration with the respective Plant Engineers.

Assigning work, facilitate and guide various engineering groups in the design and installation of plant projects in respect to E&I. Providing ongoing assistance to E&I plant maintenance and production assistance as required for all E&I related improvements or trouble shooting.

MAJOR RESPONSIBILITIES:

1. Assist maintenance and production in troubleshooting in order to maintain continuity of production.
2. Ensure safety, availability and continuous improvement of plant E&I systems

Plan, manage, estimate, design, construct and startup the plant projects associated with DCS and Safety systems, instrumentation and electrical systems.

LIST OF DUTIES FOR EACH RESPONSIBILITIES:

Provide plant engineering and production with technical expertise by

• Contributing working knowledge of the specialized E&I equipment
• Providing working knowledge of plant operations (process know-how)
• Providing diverse knowledge of maintenance methods.
• Contributes to maintain and administer facility quality, safety and environmental programs/processes, including non-conformance action items and MOC processes. He/she therefore is in close contact with the relevant departments to be up to date in terms of regulations.

Provide leadership, guidance and expertise for E&I projects by

• staying abreast of trends and developments in the company and site in general and introduce them to the plants if advantageous
• making him/herself familiar with all E&I systems in his/her area
• identifying suppliers and service providers in the region to meet required standards

Assist Maintenance in troubleshooting in order to maintain continuity of production by

• Identifying root causes of failures
• Developing and implementing sustainable solutions

Plan, manage, estimate, design, construct and startup the plant projects associated with DCS and Safety systems, instrumentation, and electrical systems by

• Evaluate different alternatives in a conceptual engineering
• Performing detailed engineering works for the E&I discipline
• Coordinating with related engineering disciplines as required
• Supervising execution of works in the field and ensuring the required quality
• Controlling of budgets and scheduling
• Provide technical expertise on state-of-the-art automation methods and techniques and implement best practices by
• Maintaining knowledge of the latest trends in the areas of field instrumentation, and electrical equipment

REQUIREMENT OF POSITION:

• Bachelor in Instrumentation, Process Control or similar
• min 5 years experience in maintenance or engineering in relevant industry

Additional skills and abilities required for this position:

• sound knowledge in E&I and Process Controls
• motivated and able to work under pressure
• team oriented and communicative
• Office computer with standard software

Unique working conditions. Outline specific physical, environmental, or unique conditions associated with the position.

• Office work
• Field work in chemical plant environment, handling highly hazardous materials
• Field work includes wearing of protective clothing and equipment

Responsibilities

• Support and monitor customer trial lot running and qualification schedule
• Making engineering documentation and instruction document to production
• Maintain the integrity of engineering documentation and specification
• Align with related department to revise the technical documentation according to customer specification change
• Create or revise existing product specification
• Generate qualification &1st mass production report for trial product
• Support the internal or external customer audit & stock take activities.

Requirements

• Diploma in Electrical/Electronics/Mechanical Engineering or related discipline.
• Experience in semiconductor or IC package assembly is preferred.
• Independent and self-driven individual.
• A team player with good interpersonal skills.

Shift Type / Work Hours

Normal Shift (5 days work week)

7.50am to 4.55pm

Benefits

1. Company transport provided at designated pick-up points island-wide.
2. Medical insurance and dental coverage.
3. In-house canteen at subsidized prices.

Please visit our corporate website for more information on Seiko Epson Corporation.

Responsibilities

• Understand/develop technical design specification/requirements and associated document relevant to project.
• Develop system database, control logic and graphic according to project design
• Conduct Factory Acceptance Testing and system commissioning on site.
• Produce test document and training material.
• Conduct training to customer
• Provide technical support to sales and maintenance team

Requirement

• Candidate must possess Diploma or Bachelor's Degree in Mechatronic or Electrical & Electronic Engineering.
• Knowledge of PLC is needed
• Ideally with 2 or more years of DCS/PLC/SCADA programming experience
• Ability to read electrical/P&ID schematics
• Able to work in a collaborative team environment
• Possess good interpersonal and communication skills
• Positive working attitude with pleasant personality
• Independent problem solver with a desire to learn new skills and technology
• Work under pressure to meet project deadlines in a multi-tasking environment
• Candidates with no relevant working experience are welcome to apply

[What you will be working on]

In addition to your teaching duties, you will carry out industry or consultancy projects to help you remain relevant in your profession and to evolving changes in industry, and maintain strong linkages with industry and schools. You will also have the opportunity to have industry attachments or experience on a regular basis to update your skills, knowledge and practices of your profession.

[What we are looking for]

You should have relevant work experience in a service orientated organization preferably in the healthcare industry.

You should possess excellent administration and operations skills, with hands-on experience / expertise to teach in at least 3 or more of the of following areas:

• Customer Service and/ or essential patient management services related background such as infection control, patient care and healthcare financial advisory & counselling
• Customer Relationship Management applications (experience in using Patient Services software used in the healthcare industry, Salesforce or Suite CRM)
• Service Quality Management
• Data analysis tools and data mining skills (experience in using Qlik, Tableau, Power BI etc)
• Service Centre Operations with experience in handling omni-channel services application (experience in using Sangoma, Zendesk, HoduSoft, OmniPath etc would be an added advantage)
• Background in service design thinking would be desirable

Background in service design thinking would be desirable

Those with good and relevant experience can look forward to Senior Lecturer or equivalent positions, with career development opportunities to leadership positions in the colleges or Headquarters.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

· Report to Project Director / Project Manager.

· Attend site visit and prepare cost estimation.

· Co-ordinating and follow up all the individual respective project team like Civil, E&I, Scaffolding, Automation, Passivation, Safety, Lifting and others.

· As a Controls Engineer you should perform a vital role in designing and developing systems for manufacturing operations.

· Draft tender documents and cost estimation spreadsheet.

· Design layouts, materials and information flow, or machine placement.

· You should responsible to evaluating performance and proposing and implementing improvements new or existing systems.

· Present final figures and unit rates to management.

· Submit tender documents and attend clarification meeting (if requested by client).

· Attend project/ safety meeting with client/sub-contractor/internal and prepare minutes of meeting.

· Prepare overall construction detail schedule for the project.

· Plan, coordinate and execute the job to meet the schedule and quality requirements.

· Prepare / review of project specification, P&ID and material take-off.

· Handling all technical queries and investigating all work-related problems and coordinating with client/sub-contractor/supplier to clarify the problems.

· Ensure the Safety, Productivity and Quality of the project.

· Prepare Method of Statement (MOS), Inspection Test Plan (ITP), Project Schedule and other working procedures.

· Ensure the installation / erection works meets the specification and requirements.

· Liaise with QA/QC personnel and ensure all the works comply with the requirements.

· To carry out inspecting and rectifying any unsafe practices and unsafe place of work.

· You will oversee the safety and job/ project operation.

· Prepare weekly / monthly progress reports/ safety reports/ manpower reports etc.

· You are to direct, guide and manage all tasks under your charge and ensure it is carried out in the most creative, efficient and professional manner to the best of your ability.

· You shall ensure, uphold and comply with all office standards, local by-laws and regulatory requirements.

Responsibilities:

· Assist PM in project planning & execution.

· Handle technical matters such as preparing method statements, construction program, shop drawing, & other submissions related to project.

· Liaises with clients, consultants, contractors and government authorities.

· Other works assigned managers Requirements:

· Degree in Civil Engineering (recognized PE board or Commissioner of Building Control for RE registration).

· Min 2 years of relevant working experience in road works.

· Knowledge in CAD

· Class 3 driving license

· Able to work independently

· Familiar with road work construction field

· Attractive Remuneration Package

Qualified candidates, please send in your updated resume in MS Word format via APPLY NOW

Your resume must include the following information: -

1. Current and expected salary

2. Reasons for leaving

3. Date of availability

* We regret that only shortlisted candidates will be notified

Responsibilities:

• Involve in conceptual and detailed design of mechanical/electrical/BMS engineering works
• Assist Manager in Project planning, budget cost control and execution of Project
• Coordinate with Main Con and other contractors for BMS installation work
• Supervise a group of subcontractors and ensure that works are executed within and acceptable standard of workmanship
• Prepare site progress report and necessary project documentation that may include method statement
• Ensure timely hand – over (delivery) of project while maintaining high quality standard of optimum cost (Cost effectiveness)
• Ensure that the relevant installation drawings are accessible at the point of use
• Review the nature of non-conformities detected in product/work and determine the disposition of the non-conformities
• Resolve technical issues relating to installation, commissioning and testing
• Responsibility for the successful completion of the projects and meet customers satisfaction.

Requirements:

• Minimum Diploma/Degree in Mechanical or Electrical Engineering
• Computer literate in MS Office
• Confidence and Assertiveness
• High degree of initiative and independent
• Good communication, writing, negotiation and interpersonal skills
• Candidates with no relevant working experience are welcome to apply

ISCE2 is seeking a talented Research Engineer to be part of a dynamic, multi-disciplinary team to develop next generation green and sustainable technology for the biomanufacturing of fine and specialty chemicals. This position offers an opportunity to work bioprocess and bioengineering to develop scalable technologies for applications in green chemicals biomanufacturing. The ideal candidate is passionate about engineering biology for science and sustainability, self-motivated, organised, detail-oriented, enjoy laboratory work, and has excellent communication and teamwork skills.

The successful candidate may be responsible for but not limited to:

• Molecular biology with emphasis on molecular cloning and DNA assembly
• Perform protein expression in bacterial systems, including molecular cloning, fermentation in bioreactors/shake flasks, and protein separation and immunoassays
• Design, plan and execute experiments based on proposed project scope
• Analyze data, interpret results and troubleshoot
• Presentation at regular project meetings and summarize results in reports
• Presentation and review of relevant literature
• Assist in the preparation of scientific communications; publications, figures and posters
• Perform general lab housekeeping
• Other duties as assigned by the manager

Requirements:

• BSc or Masters degree with some laboratory experience, preferably in Microbiology, Biotechnology, Chemical Engineering or Biological Engineering.
• At least 5 years of experience
• Experience with bioreactors will be advantageous.
• Preferred hands-on experience with molecular cloning and bioanalytical techniques, such as PCR, SDS-PAGE, LC-MS, Western blot, ELISA or other immunoassays, etc.
• Team player who is self-motivated and enjoy applied research work in a multidisciplinary environment
• Adaptable to team-oriented goals and requirements
• Good problem-solving skills
• Rigorous data analysis and interpretation skills
• Meticulous, attention to details and organized
• Excellent oral/written communication, documentation and organization skills
• Ability to prioritize responsibilities and multi-task

ISCE2 offers a challenging and rewarding work environment with opportunities for career development. If you are passionate about science and sustainability, and want to make a difference in the world, we encourage you to apply.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

The Job Role:

· Handles incoming calls/faxes/emails on customers' enquiries in a courteous and prompt manner.

· Prepares contracts/quotations/ invoices to customers.

• Liaising and coordinating with Supply Chain Dept( warehouse and Delivery team) for delivery
• Any other ad-hoc duties as assigned.

Singapore American School is a leading international school in Singapore offering a full-time K-12 education spread over a single 100,000 m2 campus. As part of a significant capital redevelopment work from 2021 to 2027 we are investing heavily in our underlying mechanical infrastructure. We are seeking an experienced and self motivated individual to manage and maintain our extensive air conditioning infrastructure to the Greenmark SLE standards including leading and advising on refurbishment and construction.

Note: This position is initially offered as a 2 year fixed term contract.

Responsibilities:

Overall Responsibilities

• To monitor, measure and maintain all aspects of the school's air conditioning infrastructure. Both air and waterside.
• Manage outsourced contracts in relation to the ACMV infrastructure.
• Create a safe work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction and
  lead/oversee the Mechanical Systems section of the M&E Team (eg. Chiller Plant, Airside Equipment such as AHU, cooling towers etc, Lifts, Mechanical Ventilation System, P&S
• Pumps & Tanks, Mechanical System Electrical Control Panels, Fire Protection System, Swimming Pool Pumps)
• Monitor and manage indoor air quality throughout occupied spaces in line with agreed air quality standards.
• Operates, optimizes and maintains the Chilled-Water Plant at agreed efficiency levels in KW/T
• Operates, optimizes and maintains Airside Equipment such as air handling units, fan coil unit and other associated auxiliary equipment at agreed efficiency levels.
• Work closely with the Facilities Engineering Manager and Smart Building Specialist in developing, implementing, testing and commissioning of the Building Management System
• Establish operational standards in collecting, measuring, and verifying performance of Chilled Water System and Air Side System efficiency using the Building Management System and able to understand and interpret the EMS (Energy Management System) data consist of monthly trending and analysis of chiller consumption data including load profile and demands and recommend necessary adjustments and improvements to the system
• Support and develop the Facilities Department Sustainability efforts such as identify, develop and implement energy management program to improve energy efficiency and utilities consumption including tracking monthly consumption and trend analysis necessary for improvements
• Maintain, makes submissions and updates mandatory permits, and license renewal required for Facilities Operation statutory certifications such as Cooling Tower Water Treatment Submission to NEA, Lift PTO, etc
• Perform any other duties as directed and requested by the Executive Director of Facilities and Services Department

SAS Maintenance Management

• Construct and Maintain a comprehensive asset listing for the new ES Building and updates the existing M&E Capex Equipment list, as-builts and floor plans for the Mechanical Systems including updating of technical documentation and monitoring of warranty certificates
• Plan, develop and implement Preventive, Predictive and Ad-hoc maintenance program for existing Mechanical Assets to maintain performance and continued serviceability and availability in accordance with manufacturer’s instructions and local authority requirements
• Establish an effective inventory management and stock controls to ensure adequate spare parts, materials and tools, etc. are maintained to meet continuous OPEX requirements
• Assist the Facilities Engineering Manager in establishing the Annual M&E CAPEX/OPEX budget and tracks the cost of expenses for Mechanical Systems Preventive, Predictive and Ad-hoc repairs
• Supervise, monitor and manage the Integrated Term Contractor and M&E Term Contractors to ensure their performance aligns with expectations and meet and comply to the terms and conditions set out in their Term Contract
• Supervises, manages and ensures the smooth running of the school’s day to day operation of ACMV systems in coordination with the Smart Building Specialist and SAS In-house Term Contractor including helping out in deploying stand-by technicians for After-School Activities
• Conduct investigations for services breakdown and recommend needed recovery and preventive actions, obtain quotations and issue Works Orders to get problems rectified and carried out with adherence to standard procedures and policies
• Follow up and resolve Indoor Air Quality (IAQ) problems in the premises especially existing classrooms in coordination with the Smart Building Specialist and M&E Term Contractor

SAS Projects (Summer Works / Campus Upgrade Projects)

• Work closely as part of the SAS In-house project management team
• Attend and participate in Weekly Client-Consultant meeting and Project Site Meeting for In-house A&A Works
• Provide recommendation and assist the Project team in planning and execution of the Capital Expenditure for Mechanical equipment replacement including Life Cycle Cost Analysis for new and existing equipments
• Liaise and coordinate with consultants to resolve any technical or interfacing issues regarding the switchover, testing and commissioning of new and existing Mechanical System equipments for A&A and new development Works
• Co-lead the testing and commissioning of new equipments under Mechanical Systems (eg. Chiller Plant, Airside Equipment such as AHU etc, Lifts, Mechanical Ventilation System, P&S Pumps & Tanks, Mechanical System Electrical Control Panels, Fire Protection System, Swimming Pool Pumps) for new ES Building and In-house A&A Works in coordination with M&E Executive to ensure all equipments are in accordance with design standard and SAS requirements
• Co-lead the integrated testing and commissioning of M&E equipments using BMS in coordination with the Smart Building Specialist to ensure that all equipments are in accordance with design parameters and SAS mode of operation
• Lead in carrying out the switchover from existing Chiller Plant Room to the new Chiller Plant Room at new ES Building in coordination with Facilities Engineering Manager and the rest of Facilities M&E Team, M&E Consultant, CUP M&E Contractor and SAS In-house Term Contractor for the smooth transition
• Ensure that all existing Mechanical equipments are in good working condition after the switchover in coordination with Facilities Engineering Manager and the rest of Facilities M&E Team, M&E Consultant, CUP M&E Contractor and SAS In-house Term Contractor

The above job description is only indicative of the broad set of duties and responsibilities. Distribution of tasks is assigned by the supervisor. Other tasks may be assigned on the job, as deemed necessary by the supervisor.

Skills and Qualifications Required:

• ​Degree in Mechanical Engineering from a recognized tertiary institution or equivalent experience.
• Minimum 5 years experience in both Facilities Management Operation which specialized in Chiller Plant Operation; Experience in campus setup is preferred
• Experience in managing M&E A&A upgrading and retrofitting works, installation of new M&E systems, as well as testing & commissioning work with the ability to respond and investigate the cause of system fault and failure for major M&E equipment such as ACMV, Fire Protection systems, HT, LT, ELV and the BMS system
• Minimum 5 years experience in managing and operating a centralized chilled water plant, experience in retrofit, construction and testing and commissioning in compliance with BCA Green Mark requirements (Green Mark Platinum / SLE) and WELL Standard as advantage.
• BCA certifications in construction related courses and Green Mark certification in environmentally sustainable related courses will be an added advantage
• Ability to use AUTOCAD/Revit
• Responsible team player who is able to work independently and work at irregular hours due if needed
  Excellent planning and organizational skills, resourceful and positive thinker
• Good command in Microsoft Office applications for producing written documents. Experience with Google Suite application will be added advantage
• Good verbal and written communication skills

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Processes and tracks Submittals to owner, contact subs for items to be submitted
• Processes and tracks formal correspondence with Clients and Subcontractors
• Preparing, scheduling, coordinating and monitoring the assigned engineering projects.
• Interacting daily with the clients to interpret their needs and requirements and representing them in the field.
• Coordinate between clients, site team & factory team
• Request for information, follow up with owner response to sub requesting information
• Keep track of all Extra Work Orders and liaise with Project Admin for costing
• Perform overall quality control of the work (budget, schedule, plans, personnel’s performance) and report regularly on project status
• Assign responsibilities to workers
• Assists Safety Department with inventory maintenance of PPE on site
• Cooperate and communicate effectively with project manager and other project participants to provide assistance and technical support
• Review engineering deliverables and initiate appropriate corrective actions
• Minor transport arrangement
• Familiarity with rules, regulations, best practices and performance standards
• Ability to work with multiple discipline projects

ESSENTIAL JOB QUALIFICATIONS

REQUIRED SKILLS: Advanced Proficiency in MS Office Suite including Word, Excel, and PowerPoint. Sufficient knowledge of design and visualisations software such as AutoCAD, B.Sc degree in Engineering or relevant field

PREFERRED SKILLS: Driving License, Project management and supervision skills, Decision making ability and leadership skills

EDUCATION AND EXPERIENCE: This position requires no years of experience performing work in the role of Project Engineer or similar position. A B.Sc degree in a related field of study is preferred but not required for candidates with proven past work experience.

PHYSICAL DEMANDS: To successfully perform the essential duties of this position, an individual must be able to sit at a desk for 2 or more hours per day, and frequently walk around the site to coordinate, monitor job schedule

LIMITATIONS AND DISCLAIMER: The above job description is meant to describe the general nature and level of work being performed; it is not intended as an exhaustive list of all duties, responsibilities, and required skills for the position. Employees will be required to follow any other job-related instructions and to perform other duties requested by their supervisor.

Requirements are representative of knowledge, skills and/or abilities necessary to perform each duty proficiently. Continued employment remains on an "at-will" basis.

JOB SUMMARY

As a system engineer, your primary responsibilities will include user requirement gathering, understandingchange request, designing, developing and deploying of web/ application. You have to be proficient in bothfront and back end coding, meeting user expectation to ensure application are delivered timely.

JOB DUTIES & RESPONSIBILITIES

• Build and implement web based application that support and address key business challenges
• Create and execute unit tests to verify code functionality
• Troubleshoot, debug and resolve software defects
• Provide technical assistance to legacy software
• Continuous improvements to existing application for better end user experiences
• Documentation of end user requirements, design, coding and test scripts

JOB SPECIFICATIONS

Qualification

Possess a degree in Computer science/ Information Technology or equivalent

Experience

Experience in manufacturing field will be an added advantage

Skills Required (Must Have)

1. Basic knowledge on basic VB script, ASP.NET Core
2. Ability to apply JQuery, High chart JS, JavaScript HTML5, CSS
3. Basic understanding on Oracle or SQL server database core
4. Familiar with object-oriented programming technical skills and design principles
5. SQL knowledge is a must

Skills Required (Good to Have)

1. Experience with Tableau is advantageous
2. Project management knowledge

Others

1. Strong team player with a professional mind-set
2. Desire for a career in software application