S2T is an innovative Tech company that develops cutting edge cyber-intelligence solutions for Government and Enterprise Customers.

We're looking for a talented and passionate Javascript Software Engineer (Full Stack) who are looking for their next challenge to help us bring our vision to life!

You'll be responsible for:

• Design, develop, and maintain scalable web applications with an emphasis on both front-end and back-end development using JavaScript technologies.
• Write clean, modular, and efficient code across the stack (front-end: React, TypeScript; back-end: Node.js, Express, etc.).
• Able to perform query, create API to backend databases such as MongoDB, PostgreSQL, MySQL, Neo4J or Elasticsearch.
• Develop RESTful APIs and microservices to integrate front-end elements with server-side logic.
• Experience with cloud platforms (AWS, Azure, Google Cloud) and containerization (Docker, Kubernetes).
• Familiarity with CI/CD pipelines and DevOps practices.
• Work closely with the product team to design and implement user-centric UI/UX and ensure responsive designs.
• Perform debugging, troubleshooting, and optimizing existing applications for better performance.
• Participate in code reviews to ensure quality. Ensure that security, reliability, and scalability best practices are implemented.
• Write and maintain documentation for software development, processes, and API usage.

The ideal candidate would be:

Have a growth mindset where challenges aren't roadblocks but stepping stones to success, where failures aren't setbacks but opportunities for growth. And it's the key to unlocking your full potential!

• A degree in Computer Science from a recognized foreign or local university; a relevant master’s degree will be an added qualification.
• Minimum 3 years of relevant work experience in building real-world services and applications.
• Self-motivated and able to work well in a fast-paced environment.
• We want people who can help us continually evolve our stack.
• Great communication and coordination skills
• Excellent analytical thinking and problem-solving skills

Interested parties, please send your resume with current & expected salary & date available to [email protected] . We regret only shortlisted applicants will be notified.

Job Objectives

Design and develop both optoelectronics devices and integrated photonics sub-system platforms. Devices includes but not limited to SOA, gain chips, FP lasers, DFB lasers (CW and DML) and SLEDs. Photonics integrated platforms include but not limited to photonics integrated circuits, Silicon-based integrated platforms, standard/custom packaged modules, as well as optoelectronics sub-systems (i.e. includes both optical and electronics sub-modules) to meet design goals and requirements.

Duties and Responsibilities

• Perform simulation of optoelectronic devices (CrossLight, ALDS, Optiwave), optical ray tracing (Zemax, Optalix), thermal (Solidworks) and electrical (5Spice) properties of optoelectronics devices
• Analysis of optoelectronics device epi growth, participate in wafer fabrication process integration, mask design integration, device functionality and reliability performance characterization and test results.
• With reference to state-of-art competitors, simulated performance and data-mining internal test-results database, you will refine the design, fabrication specifications, and simulation model and parameters to optimize fit between design and measured outcomes.
• Report generation of design and simulation outcome with support of experimental data, where available
• Build up database of optoelectronics device design white papers, and management of all design documentation repository
• Responsible for leading/co-leading programs with several major global players in the development of photonic integration solutions to support the Silicon Photonics platform for datacom and sensing applications.

1. Development will be beyond simplex monolithic integration with regrowth for spot size converters and array devices, towards multiple functionality PICs incorporating active devices of lasers, modulators and detectors with passive devices of waveguides, polarizers, MMI splitters and optical filters.
2. Development of multiple functionality PICs designed to be compatible to Silicon Photonics to form a larger scale integrated System-on-a-Chip component.

• Lead and manage qualification and transfer of product to manufacturing upon development completion.
• All other reasonable duties, as assigned

Qualification Guidelines

Minimum Education

Masters (in semiconductor based light emitting optoelectronics preferred)

Minimum Experience

Minimum 10 years’ working experience with technical background in optoelectronics and wafer fab processes in optical laser component, photonics device system and sub-system

Proven working experience in optoelectronics design and development and program/project management in the photonics manufacturing industry

Responsibilities:

· Develop and deploy machine learning models: Design, build, and optimize machine learning models and algorithms to solve specific business problems. Collaborate with cross-functional teams to gather requirements, define objectives, and deploy models into production environments.

· Model training and evaluation: Train and fine-tune machine learning models using appropriate algorithms and techniques. Evaluate model performance and identify areas for improvement, employing techniques such as cross-validation, hyperparameter optimization, and ensemble methods.

· Model deployment and integration: Collaborate with software engineers and DevOps teams to deploy machine learning models into production environments. Implement APIs and integrate models with existing systems and applications to enable real-time decision-making.

· Performance monitoring and maintenance: Monitor model performance and address any issues or anomalies that arise. Continuously improve models by refining algorithms, optimizing code, and incorporating feedback from users and stakeholders.

· Data analysis and insights: Perform exploratory data analysis, generate insights, and present findings to stakeholders. Use statistical methods and visualization techniques to communicate complex concepts and patterns effectively.

· Stay up-to-date with the latest advancements: Keep abreast of the latest research and trends in machine learning and artificial intelligence. Evaluate and recommend new tools, libraries, and methodologies to enhance the efficiency and effectiveness of the machine learning workflow.

Requirements:

· Education: Bachelor's or Master's degree in Computer Science, Data Science, Machine Learning, or a related field. An equivalent combination of education and experience will also be considered. (Fresh Grad open to apply)

· Experience: At least 2 years’ experience working in a similar role. Hands-on experience in designing, developing, and deploying machine learning models in real-world applications.

· Solid understanding of machine learning algorithms, techniques, and libraries (e.g., TensorFlow, PyTorch, scikit-learn).

· Experience with working on Large Language Models and Generative AI technology is a plus.

Technical skills:

1) Strong programming skills in languages such as Python.

2) Proficiency in machine learning frameworks such as TensorFlow, PyTorch, or Scikit-Learn etc.

3) Solid understanding of Statistical Analysis, Probability Theory, and Hypothesis Testing.

4) Familiarity with machine learning tools on cloud platforms (e.g., AWS, Azure, GCP) and distributed computing frameworks (e.g., Spark) is a plus.

5) Problem-solving and analytical mindset: Ability to analyze complex problems, break them down into solvable components, and develop innovative machine learning solutions. Strong mathematical and analytical skills are essential.

6) Communication and collaboration: Excellent verbal and written communication skills, with the ability to convey technical concepts to both technical and non-technical stakeholders. Proven ability to work collaboratively in a team environment and effectively manage multiple priorities.

7) Adaptability and continuous learning: Willingness to adapt to evolving technologies and learn new tools and techniques. Demonstrated commitment to staying updated with the latest advancements in machine learning and artificial intelligence.

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

We are seeking a highly skilled DevOps / Cloud Engineer to contribute to significant government projects!

• Join a team that utilizes technology to enhance the lives of Singaporeans.
• Agile development culture to promote continuous learning and growth.
• Competitive remuneration package. Hybrid working arrangement.

Responsibilities:

• Design, implement, and manage AWS cloud infrastructure to support scalable, reliable, and secure services.
• Design, implement, and maintain CI/CD pipelines to automate software build, test, and deployment processes.
• Implement monitoring solutions and manage monitoring and alerting tools.
• Providing DevOps architecture implementation and operational support
• Maintain configuration management, build, continuous integration, and deployment tools.
• Source code management and collaborate with development teams on branching strategies and versioning.
• Monitoring automation to effectively detect/predict/prevent issues in the environment and code base.
• Streamline operational tasks, monitoring, and infrastructure provisioning.
• Design and implement production infrastructure architecture based on application requirements, ensuring scalability, availability, and security.
• Integrate security best practices into the software development lifecycle and ensure compliance with relevant standards and regulations.
• Prioritize and execute tasks in a high-pressure, fast paced environment.

Job Requirements:

• Singaporean only.
• Minimum of 3 years of relevant Cloud/DevOps experience.
• Prior hands-on experience in handling highly scalable distributed system, configuring automated build, test, and deploy pipelines to streamline the software delivery process.
• Proficient in containerization technologies such as Docker and Kubernetes.
• Proficient in configuration management systems (Terraform, Packer, Ansible).
• Proficient in AWS (Related certification will be advantageous).
• Strong scripting skills in Python, Bash, JavaScript and shell scripting.
• Working experience in Agile environments or projects (Scrum/Kanban).
• Prior experience in government/public-facing projects is advantageous.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781

Our client is in construction industry (Grade A1 Contractor/ Class 1 General Builder) and they provide full suite of integrated construction services and solutions in both the public and private sectors.

JOB DIMENSION (SCOPE)

• Coordinate design drawings with consultants to comply with requirements of the authorities.
• Review and provide solutions to technical problems as well as plan, monitor and report shop drawing production progress.
• Prepare technical submissions for materials, construction methods and C&S shop drawings.
• Resolve construction issues on drawings and liaise closely with Architectural and M&E teams as well as the authorities.
• Supervise a team of BIM Modelers to produce coordinated shop drawings and Concrete Body Plans
• Assist in doing tenders.

REQUIREMENT

• Possess a Degree in Civil/ Structural Engineering with relevant design working experience with contractors.
• Preferably a Professional Engineer registered with the Professional Engineers Board, Singapore
• At least 3 year(s) of working experience in the related field is required for this position.
• Be conversant in British & Singapore Design Standards
• Be independent, analytical, highly motivated with excellent team spirit and interpersonal skills.

1. Review and refining existing process flow, and process failure mode and effect analysis (FMEA)
2. Optimizing existing standard operating procedure for quality inspection, cycle time for inspection activities & calibration schedule program.
3. Data trending of quality complains & defect, NC & CAPA through use of SPC.
4. Ad-hoc activities for LHR review and documentation.

Responsibilities

• Design and development of micro-service-based electronic trading system components from scratch.
• Develop features and improvements to our products in a secure, well-tested, and performant way.
• Collaborate with cross-functional teams to define, design, and ship new features.

Qualifications

Minimum Qualifications

• Excellent programming skills in Python and an ability to pick up new ones. Working experience in Rust is a plus
• 5+ years of solid work with fundamental algorithms, system design, and large distributed systems
• Excellent designing fault-tolerant software
• Thorough knowledge of computer architecture and networks
• A firm grasp of good principles of software engineering like TDD, writing modular, maintainable, clean code, and are used to working in an Agile environment
• Experience building scalable systems
• Proven experience in leading technical teams
• Hands-on experience delivering real-time data over the web
• Strong sense of ownership, urgency, and drive

Preferred

• Experience building micro-service architecture systems, test automation, large-scale database design, derivatives pricing, scaling, operating system and network layer performance tuning, high-frequency trading system
• Computer Science / Engineering degree preferable
• Self-driven and proactive personality
• English proficiency in writing and speaking

Work conditions

• Highly competitive salary.
• Group Medical & Dental Insurance for all employees and their dependents.
• Meal Allowance during work hours.

Responsibilities

1. Responsible for the technical research of large language models related to Bigo's business scenarios including but not limited to pre-training, SFT (Supervised Fine-Tuning), and RLHF (Reinforcement Learning from Human Feedback).

2. Implement large model landing in conjunction with the business scenarios, including data construction, large model evaluation, prompt design, and AI agent development.

3. Keep up with the latest advancements in large-model technology, and be responsible for the development and engineering implementation of related technologies, accelerating the landing and optimization of cutting-edge large-model technology in business scenarios such as live broadcasting, short video, and instant messaging.

Requirements

• Master's or Ph.D. degree in Computer Science, Statistics, Machine Learning, Mathematics, or related fields.

• Strong engineering implementation ability, proficient in at least one deep learning framework (such as TensorFlow, PyTorch, etc.).

• Good learning ability, teamwork, and communication skills.

• Experience in LLM pre-training, SFT, RLHF, Prompt, AI agent, etc. is preferred.

• Priority will be given to those who have published papers in internationally renowned AI conferences or have won awards in ACM competitions.

Organisation Context

The Airspace Mobility Solutions (AMS) business, part of the Global Business Unit Land and Air Systems, is providing leading edge Air Traffic Management (ATM), Unmanned Traffic Management (UTM), Security and Digital Aviation solutions for the Commercial and Defence sectors.

The AMS business manages 11% of the world’s airspace and with revenues of over 500 million Euros worldwide, is the global market leader in airspace management solutions. In Singapore, the business focus is the delivery and support of two key ATM solutions including TopSKY-ATC(HE) and LORADS-III.

This role will initially support the TopSKY-ATC (HE) product.

Role Description

In this role you will work in an international multidisciplinary team focused on the Verification and Validation of the TopSKY HE product in order to confirm compliance to requirements and the fitness for purpose in accordance with Operational Scenarios. You will be responsible for the design and execution of the procedures and scenarios.

Responsibilities

• Verification of the solution to confirm the system’s compliance to the Functional Baseline requirements
• Validation of the solution to confirm the system’s fitness for purpose in accordance with the Operational Concepts.
• Contribute in System Requirement Analysis activities to confirm requirements are testable and allocate a Verification Method(s) and Verification Phase(s), documented in the Verification Cross Reference Matrix (VCRM).
• Proactively participate in PI planning and backlog refinement including contributing to the effort estimation
• Conduct of the verification and validation tests in accordance with the Project Plan(s) and Project Schedule at the program’s relevant location (Thales ’premises, supplier premises and/or customer premises)
• Conduct of verification and validation tests during formal testing activities Acceptance Verification and Validation (AV&V) with the Customer.
• Communicate with both internal and external stakeholders for the V&V testing activities.
• Participate in System Requirement Analysis workshops, internally, with suppliers and with the Customer.
• Participate in Test Procedure Reviews and Test Readiness Reviews, internally, with suppliers and with the Customer.
• Report regularly on the progress of the testing activity against the agreed planning and budget
• Record the test results in the project Test Management System and any defects in the Defect Management System.
• Contribute to the Defect CCB by providing summary defect status and impact assessments
• Track and verify and validate defect corrections including regression testing.
• Maintain and retest test procedures as requirements are changed
• Produce Test Procedure Books and Test Reports.

· Support your Squad members (software, integration and verification)

· Support the Product Owner (PO) and Scrum Master (SM)

o Make recommendations on strategies to improve performance or productivity

o Identify risks, and proposing effective solution early and executing mitigation actions

o Provide input into the planning and coordination of program integration activities

• Contribute to the development of Policies, Processes and Procedures for the V&V activities best practice
• Leading Technical Working groups both internally and externally to define technical solutions
• Mentoring and support to all personnel involved in V&V activities, and contribute to succession plans for key V&V roles.
• Contribute to the development of V&V Engineering estimates for any modification proposals to the baseline in the context of projects/bids
• Work in accordance with the defined Thales processes and practices, and contribute to their improvement.

Knowledge, Skills & Experience

Qualifications

• Degree in Engineering, Computer Science or related discipline

Essential Experience

· Test Engineering / Test Analyst experience of large, complex, real time software based systems (5+ years)

· Experience in Air Traffic Management Verification and Validation Scenario design and execution

· ATM experience in the following areas:

o Airspace

o Coordination

o ATM HMI

o Interpartition

o Adaptation/Configuration

· Experience with Air Traffic Management standards eg. ICAO, Eurocontrol, AID

· Application of domain knowledge to high value complex design, development and integration projects.

· Proven experience in conducting objective reviews of verification and validation artefacts

· Proven problem identification and analysis skills and system requirements analysis skills

· Experience in working in a multi-disciplinary integrated team environment

· A positive attitude combined with excellent interpersonal and motivational skills.

· Sound judgement and independent decision-making capability where necessary

· Excellent written and oral communication skills in English

Desirable:

· Experience in Air Traffic Management Operations

· Experience in System Engineering tools eg. DOORs, Jira

· Experience in Verification and Validation Tools eg. Vivaldi, Jira

· Experience in working in a Scaled Agile Framework (SAFe)

· International Software Testing Qualification Board (ISTQB)

· Advanced Test Analyst CTAL-TA Certification

· French Literacy

General / Special Requirements

· Assist in ensuring a harmonious work environment in all departments that you are working with by upholding Thales' key values.

· An advocate for diversity and inclusion who will be actively involved in implementing change initiatives to achieve our diversity goals

· An advocate for a culture of continuous improvement

· An advocate for Accountability, transparency and curiosity

· Comply with all relevant company Occupational Health, Safety and Environmental policies and framework and work practices with the intent of preventing or minimising accidental exposures to self, colleagues, visitors and/or the environment and to ensure a safe work practises at all times.

· Comply with all relevant Company policies and procedures.

SPECIAL REQUIREMENTS

· Occasional international travel may be required

Job Description:

- Perform Civil, Structural Analysis and Design (entry-level) to meet project specifications

- Coordination and Liaise with Clients, Authority and Other Consultants, Contractors on Projects

- Ensuring Good Project Documentation and Submission to Authority and Clients

- Attend Project Meeting and Perform Inspections on Designed Works

- Reporting to Senior Engineer

Job Requirements:

- Candidate must possess at least a Bachelor's Degree / Post-Graduate Diploma / Professional Degree in Engineering (Civil/ Structural) or equivalent, recognized by Professional Engineering Board of Singapore

- At least 1 Year (s) of working experience in the related field is required for this position

- Good Working Attitude, Self-Motivated, Positive Thinking, Independent, Discipline, Attention to Details and Ownership of Tasks

- Familiar with Local Design Standard and Code

- Knowledge of Design Software, e.g., STAAD Pro, Plaxis, AutoCAD will be added advantage

- Candidate with longer experience or qualifications will be considered for Senior Positions

Digital Trust Centre (DTC) is looking for a candidate to join them as a Research Engineer II.

Key Responsibilities:

• Conduct research and development in trust technologies – translating algorithms into tools and frameworks and implementing working prototypes that can demonstrate how research outputs can be innovated to build new capabilities.
• Work closely with Centre’s researchers to design and develop research prototypes into the proof-of-concept systems.
• Design and build working tools that can support the technology transfer of new capabilities to research partners and can be used to showcase the value of a given research outcome.
• Write and maintain technical documentation, presentations, and papers on research into trust technologies testing, helping to educate and raise the overall competency in emerging areas of trust technologies.
• Engage global partners and researchers to understand latest trends and advance Singapore’s mindshare in this domain.

Job Requirements:

• Master’s degree in computer science/ engineering or related fields required.
• Candidates with minimum of 5 years continuous working experience in a similar role will be considered when appropriate.
• Bachelor degree with minimum 8 years relevant experience may be considered
• Proficiency in programming languages Java, C/C++ is a must.
• Experience in other programming languages and/or frameworks such as Python, Spring will be an advantage.
• Proficiency with using common Linux distributions such as Ubuntu, CentOS is a must.
• Proficiency and experience in developing network and communication protocols and using socket programming in cloud-based systems is a must.
• Proficiency in installing, configuring and using SQL database is a must. Experience in other data processing technologies such as NoSQL, Hadoop will be an advantage.
• Proficiency and experience in working with different virtualization technologies to enhance cloud service system performance is a must.
• Experience in developing ML systems from end to end, including data exploration, feature engineering, model training/evaluation will be advantageous.
• Good communication skills and some interdisciplinary interest is desired, to be able to interact with researchers at the Centre.
• Ability to work independently and to develop solutions under strict timelines is a must.
• Ability to code-switch effortlessly between talking business and talking tech, and can help stakeholders, engineers, and businesses easily understand difficult research tech concepts.
• Good knowledge of system platform development, socket programming, middleware technologies, API development, related application frameworks and service layer models.
• Familiarity with general API security concepts (such as key validation, authentication, authorisation)
• Good understanding of relational database and Unix shell scripting skills.

We regret to inform that only shortlisted candidates will be notified.

Job Description

• Work on RTL to GDS, including synthesis, placement, clock tree insertion and routing.
• Responsible for GDS validation like DRC/LVS, timing closure sign-off, scan, validation etc.
• Design, implement and maintain synthesis, DFT and Static Timing Analysis scripts using best-in-class methodologies.
• Work closely with other groups like Analog Design, Systems, Applications and Production in determining architecture and specification of the products.

Job Requirements

• Bachelor/Masters Degree in Electronics/Electrical/Computer Engineering with min 1 year experience
• Good experience and knowledge in design flow from Netlist to GDS, Floor Planning, Synthesis, route , STA, CTS, RC Extraction and correlation
• Static timing analysis, power and noise analysis and back-end verification across multiple projects.
• Proficient with backend design EDA tools, Synopsys ICC2 preferred
• Successfully track records of taping out complex SOC
• Working knowledge of deep sub-micron routing issues as they relate to power and timing.
• Proficiency using Perl and TCL
• Self-motivated team worker, good verbal and written communication skills

Ethos Search Associates Pte. Ltd.

EA Licence No: 13C6655

EA Reg No: R1109557 Rose

As Infrastructure Engineer you will be required to implement and support monitoring, automation and batch scheduling tools

What will you do?

1. Understand Operation business needs and translate into technical requirement

2. To implement monitoring, automation and batch scheduling tools

3. To support post implementation tasks including patching and upgrades.

4. To recommend best practices to meet project requirements

5. Assist in POC/POV, product evaluation and tech refresh activities

Job Purpose

Assist Front-of-House (FOH) management in providing customer service at any AHL venues and performing FOH services to all customers within corporate guidelines with the objective of providing high service standards.

Duties and responsibilities

• Provide high-quality front-of-house services at Arts House Limited venues.
• Function as Venue Officer (as scheduled), delivering excellent customer service to all patrons and visitors.
• Assist managers in maintaining venue standards and ensuring consistency in venue operations.
• Supervise the upkeep and presentation of public areas.
• Support the coordination of special events and gala performances when needed.
• Address and resolve issues or complaints.
• Ensure adherence to safety protocols and emergency evacuation procedures.
• Conduct public tours of the venues, as required.
• Provide hospitality services for partners, guests of honor (GOH), and VIPs.
• Maintain the Customer Service counter/front-of-house, including the display of posters, brochures, and other materials.
• Lead in-house tours at AHL venues.
• Manage and supervise casual staff during performances and events.
• Assist the Customer Service Manager with the training of casual staff, as needed.
• Carries out general customer service duties, including reception tasks at the Information Counter.

Qualifications

Educational qualifications

• Diploma with a good pass in English or equivalent work experiences

Experience

• 2 years' experience in customer service or event management

Specific Skills required

• Strong customer service skills, with the ability to interact with the public in a friendly and professional manner.
• Excellent interpersonal and communication abilities, proactive with the capacity to think quickly and solve problems effectively.
• Proficient in spoken English and a second language.
• Basic computer proficiency, including Microsoft Office.

Note: This is a 2-year contract position. Required to perform shift duties.

Service Crew Responsibilities:

- Greet and welcome customers in a friendly manner

- Be knowledgeable of the food & beverage menus

- Prepare outlet for service - table settings, top-up of condiments, and other preparatory tasks

- Provide customer service, take orders, and be able to give good recommendations

- Maintain cleanliness of the outlet

- Any other ad-hoc duties

Benefits:

- Sales incentives

- Attendance incentives

- Annual leave

- Medical expenses coverage

- Taxi claims when applicable

Non experienced candidates are welcome to apply!

1. Committed to doing everything possible to prevent injuries and to maintain a safe and healthy environment.
2. To support OSH program and make safety and health a part of their daily routine and to ensure that they are following safe work methods and relevant regulations.
3. Resnpoisble for Order Processing support (order processing, customer order verifications & follow up with customer orders)
4. Prepare orders for Planner and follow-up with customers when there are incomplete information or documents
5. Coordination with booking agents or ship operators for status of supply schedule / vessel loading
6. Collaborate closely with the planner to ensure timely supply and corrdination.
7. Tally overall order received at the end of day to ensure all order is not missed out.
8. Ensure all delivery orders are received (arrange dispatch) once job completed and forward to customers as proof of delivery
9. Closing of job orders for billing once job is completed.
10. Handle customer complaints, provide appropriate solution and alternatives
11. Foster long-term, sustainable relationships with customers by maintaining open, transparent and interactive communication, thereby building trust and ensuring customer satisfaction.
12. Other duties as assigned.

Requirements:

• Good communication skills (both verbal & written)
• Capable to work independently and demonstrate a strong work ethic
• Demonstrate a positive attitude, showing flexibility and committment to being a supportive team player
• Able to analyze processes and identifying areas for improvement
• Capable of performing well under pressure during peak periods, and willingness to take on responsibility.
• GCE N Level, O Level or Professional Certificate
• 2-3 years experience in Logistic operations
• Proficient in MS Office

The Job:

• Attends and administers to all after-sales services over WhatsApp, emails and incoming calls. Verifies truck status and co-ordinate with workshop in-charge to dispatch jobs to technicians and update status to customers.
• To administer internal and external administrative matters e.g. internal liaising with service admins on ops administrative matters, personnel administrative matters, etc. External: Daily status update to customers, Airfield vehicle permit application etc.
• To assist workshop in-charge to liaise with vendors on ops required items/parts and other engineering jobs
• To co-ordinate with workshop in-charge in planning of PM schedules and dispatching to customers

The person:

• GCE N or O level
• 3 years’ working experience
• MS Excel, Word and PowerPoint
• Basic IT skills and knowledge
• Administration support to the department, assisting in document processing
• Works well under pressure
• Team player

Why us?

• 5 days’ work week
• German MNC
• Bonuses

Job description:

• Dealing with clients on incoming queries, ensuring timely and effective
• Execution of customer orders, handling stock allocation, processing of delivery orders and invoices.
• Keeping record for import & export documents (Certificate of Origin, Letter of Credit Shipments)
• Receiving claims from clients and provide reception duties for incomings calls
• Dealing with forwarders to arrange pickup, fumigation, perform bookings and advise shipment details to customers
• Experience in import & export and customer services for manufacturing industry

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

• Salary: $2000 - $3800 ( depend of experience)
• Location: Gul Crescent [Company Transport @ Chinese Garden, Lakeside, Boon Lay]
• Working Hours: 8.15am - 5.45pm
• Working Days: 5 Days [Monday - Friday]

Requirements:

• Minimum Professional Certificate or NiTEC in Electrical & Electronic Engineering / Electrical Engineering
• Experience in repair of forklifts, automobiles, heavy industrial equipment, and knowledge in engines, motors and electrical would be relevant and useful.
• Understand engineering drawing and schematic layout are essential
• Possess Class 3 driving license

Job Description:

• Responsible for outdoor and indoor repair work of all cleaning products.
• Mechanical preventive maintenance - verify mechanical faults, replacement of spare parts and repair.
• Work closely with service technicians for problem solving and coordinating jobs between field service and workshop repairs
• Where there is no outdoor repair, you are required to work within the Company workshop

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

PRISM+ is the largest Singaporean direct-to-consmer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

We are looking for a dedicated and enthusiastic Customer Service Officer to join our team at PRISM+ Australia. As part of our customer service team, you will be a vital role in providing exceptional support and creating a WOW experience for our Australian customers across various communication channels.

Key Responsibilities:

• Deliver prompt, accurate, and high-quality responses to customer inquiries through:
• Email
• Live chat
• Phone Calls
• Social Media

• Resolve customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution and customer satisfaction

• Handle urgent cases with immediate attention and escalate to management for swift resolution when necessary.
• Identify recurring issues and communicate them to management, providing suggestions for improvement.
• Maintain a polite, professional, and helpful demeanor in all customer interactions.
• Gather and share customer feedback with colleagues and departments to enhance our products and services.
• Stay passionate and knowledgeable about the latest trends and technology related to PRISM+ products.
• Adhere to company policies, including confidentiality guidelines.

• Strong communication and problem-solving skills

• Passion for customer service and technology
• Ability to work well in a fast-paced environment
• Basic understanding on consumer electronics and smart appliances such as monitors, smart TV
• Occasional nightshifts may be required

To incorporate the additional responsibilities of supporting client pre-sales and after-sales, as well as handling basic administrative tasks related to marketing, the job description:

Key Responsibilities:

• Platform Management:
  • Ensure the platform's operational health, performance, and security.
  • Collaborate with product and engineering teams to troubleshoot issues and introduce new features.
  • Analyze platform usage and customer feedback to enhance user experience and inform product improvements.
• Customer Success:
  • Onboard for new customers, ensuring a seamless transition to our platform.
  • Provide continuous support, education, and guidance to customers to maximize their success with our product.
  • Develop strong relationships with key accounts, serving as the primary contact for any product-related inquiries or issues.
  • Identify and pursue upsell and cross-sell opportunities in collaboration with sales and marketing teams.
• Pre-Sales & After-Sales Support:
  • Assist the sales team with technical demos, presentations, and discussions during the pre-sales process.
  • Participate in after-sales support activities, ensuring customers are satisfied with their purchase and addressing any post-sales concerns or questions.
• Marketing Support:
  • Perform basic administrative tasks for the marketing team, such as content updates, reports tracking, and coordinating marketing materials.
  • Support the execution of marketing strategies to enhance product visibility and lead generation.
  • Collaborate with the marketing team to gather and analyze market intelligence to inform sales and marketing strategies.

Requirements:

• Diploma or Bachelor’s Degree in Business, Information Technology, or related field.
• Experience in customer success, product operation, sales support, or a related role.
• Excellent communication, interpersonal, and customer service skills.
• Proven ability to work effectively in both independent and team settings.
• Experience with CRM, marketing automation tools, and analytics platforms.
• Flexibility to adapt to changing priorities and manage multiple tasks simultaneously.
• Bilingual in both English and Mandarin (to liaise with clients and colleagues based in China where their primary language is Mandarin)

Summary

This position is responsible for addressing inquiries and feedback from guests and various channels. Ensuring that VIPs and CIPs are assigned appropriate rooms and that their accommodations are satisfactory prior to their arrival.

Responsibilities

· Handling of Reception / Front Desk duties including but not limited to checking-in and checking-out of hotel guests.

· Provide courteous and efficient service to all hotel guests.

· Ensure that all telephone calls are handled promptly.

· Be familiar with all room types and rates in the hotel and their availability status; so as to up-sell whenever possible.

· Handle cashiering functions and adhere to the hotel’s Standard Policies & Procedure.

· Take ownership of problems, handle guest complaints promptly according to established procedures and then report to the supervisor for further follow up where necessary.

· Be familiar with hotel facilities and functions as well as major city attractions and events so as to provide guests with accurate information as requested.

· Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements

· A minimum Diploma qualification in any field.

· Relevant work experience will be duly considered.

· Willing to work rotating shifts.

· Positive attitude with an outgoing personality and good communications skills.

· Preferred experience in the hospitality industry along with familiarity of the Opera system.

1. Committed to doing everything possible to prevent injuries and to maintain a safe and healthy environment.
2. To support OSH program and make safety and health a part of their daily routine and to ensure that they are following safe work methods and relevant regulations.
3. Resnpoisble for Order Processing support (order processing, customer order verifications & follow up with customer orders)
4. Prepare orders for Planner and follow-up with customers when there are incomplete information or documents
5. Coordination with booking agents or ship operators for status of supply schedule / vessel loading
6. Collaborate closely with the planner to ensure timely supply and corrdination.
7. Tally overall order received at the end of day to ensure all order is not missed out.
8. Ensure all delivery orders are received (arrange dispatch) once job completed and forward to customers as proof of delivery
9. Closing of job orders for billing once job is completed.
10. Handle customer complaints, provide appropriate solution and alternatives
11. Foster long-term, sustainable relationships with customers by maintaining open, transparent and interactive communication, thereby building trust and ensuring customer satisfaction.
12. Other duties as assigned.

Requirements:

• Good communication skills (both verbal & written)
• Capable to work independently and demonstrate a strong work ethic
• Demonstrate a positive attitude, showing flexibility and committment to being a supportive team player
• Able to analyze processes and identifying areas for improvement
• Capable of performing well under pressure during peak periods, and willingness to take on responsibility.
• GCE N Level, O Level or Professional Certificate
• 2-3 years experience in Logistic operations
• Proficient in MS Office

Summary

This position is responsible for addressing inquiries and feedback from guests and various channels. Ensuring that VIPs and CIPs are assigned appropriate rooms and that their accommodations are satisfactory prior to their arrival.

Responsibilities

• Handling of Reception / Front Desk duties including but not limited to checking-in and checking-out of hotel guests.
• Provide courteous and efficient service to all hotel guests.
• Ensure that all telephone calls are handled promptly.
• Be familiar with all room types and rates in the hotel and their availability status; so as to up-sell whenever possible.
• Handle cashiering functions and adhere to the hotel’s Standard Policies & Procedure.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to the supervisor for further follow up where necessary.
• Be familiar with hotel facilities and functions as well as major city attractions and events so as to provide guests with accurate information as requested.
• Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements

• A minimum Diploma qualification in any field.
• Relevant work experience will be duly considered.
• Willing to work rotating shifts.
• Positive attitude with an outgoing personality and good communications skills.
• Preferred experience in the hospitality industry along with familiarity of the Opera system.

Job Requirement:
1. Deliver customer service over the telephone on Housing loan, car loan and auto loan on their services enquiries.
2. Review customer existing home loan package and advice accordingly on the various option available
3. To protect home loan portfolio by managing customer expectation on loan repricing package offered
4. To respond and follow up on customers’ request
5. Identify cross-sell opportunities during customer interaction and proactive calling.
6. Consistently deliver quality service to our customers to achieve total customer satisfaction

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)