• Opportunity to work in an Asian MNC with a presence in Singapore, Malaysia, Vietnam and Indonesia
• Concrete and technology innovation is the core of what we do
• Passionate, energetic and innovative work culture

Responsibilities:

• Work at the heart of our Ready-Mixed Concrete operations: In our world-class Innovation Centre, Command Centre and/ or island-wide batching plants
• Conduct regular in-house testing to monitor concrete raw materials and product performance, in accordance with international test standards and specifications
• Assist in all measures related to product quality control
• Liaise with customers to ensure deliveries are arranged accurately and production targets are meet
• Perform quality control works at both batching plants and on site
• Educate staff and drivers on the importance of good quality control for concrete
• Other ad hoc assignments as assigned

Requirements:

• Diploma / Bachelor’s Degree in Engineering (Civil) or equivalent
• Entry Level candidates are welcome to apply
• Familiar with the fundamentals of concrete properties, admixture technologies and applications
• Familiar with SSEN, ACI, ASTM, and BS/ EN standards or specifications for Civil
• Engineering and concrete
• Proficient in written and spoken English
• Able to work independently with a positive attitude to deliver within tight deadlines
• Strong interpersonal and customer relationship skills

Interested applicants are invited to sent in full resume, stating current & expected remuneration via "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

Organisation Context

The Airspace Mobility Solutions (AMS) business, part of the Global Business Unit Land and Air Systems, is providing leading edge Air Traffic Management (ATM), Unmanned Traffic Management (UTM), Security and Digital Aviation solutions for the Commercial and Defence sectors.

The AMS business manages 11% of the world’s airspace and with revenues of over 500 million Euros worldwide, is the global market leader in airspace management solutions. In Singapore, the business focus is the delivery and support of two key ATM solutions including TopSKY-ATC(HE) and LORADS-III.

This role will initially support the TopSKY-ATC (HE) product.

Role Description

In this role you will work in an international multidisciplinary team focused on the Verification and Validation of the TopSKY HE product in order to confirm compliance to requirements and the fitness for purpose in accordance with Operational Scenarios. You will be responsible for the design and execution of the procedures and scenarios.

Responsibilities

• Verification of the solution to confirm the system’s compliance to the Functional Baseline requirements
• Validation of the solution to confirm the system’s fitness for purpose in accordance with the Operational Concepts.
• Contribute in System Requirement Analysis activities to confirm requirements are testable and allocate a Verification Method(s) and Verification Phase(s), documented in the Verification Cross Reference Matrix (VCRM).
• Proactively participate in PI planning and backlog refinement including contributing to the effort estimation
• Conduct of the verification and validation tests in accordance with the Project Plan(s) and Project Schedule at the program’s relevant location (Thales ’premises, supplier premises and/or customer premises)
• Conduct of verification and validation tests during formal testing activities Acceptance Verification and Validation (AV&V) with the Customer.
• Communicate with both internal and external stakeholders for the V&V testing activities.
• Participate in System Requirement Analysis workshops, internally, with suppliers and with the Customer.
• Participate in Test Procedure Reviews and Test Readiness Reviews, internally, with suppliers and with the Customer.
• Report regularly on the progress of the testing activity against the agreed planning and budget
• Record the test results in the project Test Management System and any defects in the Defect Management System.
• Contribute to the Defect CCB by providing summary defect status and impact assessments
• Track and verify and validate defect corrections including regression testing.
• Maintain and retest test procedures as requirements are changed
• Produce Test Procedure Books and Test Reports.

· Support your Squad members (software, integration and verification)

· Support the Product Owner (PO) and Scrum Master (SM)

o Make recommendations on strategies to improve performance or productivity

o Identify risks, and proposing effective solution early and executing mitigation actions

o Provide input into the planning and coordination of program integration activities

• Contribute to the development of Policies, Processes and Procedures for the V&V activities best practice
• Leading Technical Working groups both internally and externally to define technical solutions
• Mentoring and support to all personnel involved in V&V activities, and contribute to succession plans for key V&V roles.
• Contribute to the development of V&V Engineering estimates for any modification proposals to the baseline in the context of projects/bids
• Work in accordance with the defined Thales processes and practices, and contribute to their improvement.

Knowledge, Skills & Experience

Qualifications

• Degree in Engineering, Computer Science or related discipline

Essential Experience

· Test Engineering / Test Analyst experience of large, complex, real time software based systems (5+ years)

· Experience in Air Traffic Management Verification and Validation Scenario design and execution

· ATM experience in the following areas:

o Airspace

o Coordination

o ATM HMI

o Interpartition

o Adaptation/Configuration

· Experience with Air Traffic Management standards eg. ICAO, Eurocontrol, AID

· Application of domain knowledge to high value complex design, development and integration projects.

· Proven experience in conducting objective reviews of verification and validation artefacts

· Proven problem identification and analysis skills and system requirements analysis skills

· Experience in working in a multi-disciplinary integrated team environment

· A positive attitude combined with excellent interpersonal and motivational skills.

· Sound judgement and independent decision-making capability where necessary

· Excellent written and oral communication skills in English

Desirable:

· Experience in Air Traffic Management Operations

· Experience in System Engineering tools eg. DOORs, Jira

· Experience in Verification and Validation Tools eg. Vivaldi, Jira

· Experience in working in a Scaled Agile Framework (SAFe)

· International Software Testing Qualification Board (ISTQB)

· Advanced Test Analyst CTAL-TA Certification

· French Literacy

General / Special Requirements

· Assist in ensuring a harmonious work environment in all departments that you are working with by upholding Thales' key values.

· An advocate for diversity and inclusion who will be actively involved in implementing change initiatives to achieve our diversity goals

· An advocate for a culture of continuous improvement

· An advocate for Accountability, transparency and curiosity

· Comply with all relevant company Occupational Health, Safety and Environmental policies and framework and work practices with the intent of preventing or minimising accidental exposures to self, colleagues, visitors and/or the environment and to ensure a safe work practises at all times.

· Comply with all relevant Company policies and procedures.

SPECIAL REQUIREMENTS

· Occasional international travel may be required

Job Description:

- Perform Civil, Structural Analysis and Design (entry-level) to meet project specifications

- Coordination and Liaise with Clients, Authority and Other Consultants, Contractors on Projects

- Ensuring Good Project Documentation and Submission to Authority and Clients

- Attend Project Meeting and Perform Inspections on Designed Works

- Reporting to Senior Engineer

Job Requirements:

- Candidate must possess at least a Bachelor's Degree / Post-Graduate Diploma / Professional Degree in Engineering (Civil/ Structural) or equivalent, recognized by Professional Engineering Board of Singapore

- At least 1 Year (s) of working experience in the related field is required for this position

- Good Working Attitude, Self-Motivated, Positive Thinking, Independent, Discipline, Attention to Details and Ownership of Tasks

- Familiar with Local Design Standard and Code

- Knowledge of Design Software, e.g., STAAD Pro, Plaxis, AutoCAD will be added advantage

- Candidate with longer experience or qualifications will be considered for Senior Positions

Digital Trust Centre (DTC) is looking for a candidate to join them as a Research Engineer II.

Key Responsibilities:

• Conduct research and development in trust technologies – translating algorithms into tools and frameworks and implementing working prototypes that can demonstrate how research outputs can be innovated to build new capabilities.
• Work closely with Centre’s researchers to design and develop research prototypes into the proof-of-concept systems.
• Design and build working tools that can support the technology transfer of new capabilities to research partners and can be used to showcase the value of a given research outcome.
• Write and maintain technical documentation, presentations, and papers on research into trust technologies testing, helping to educate and raise the overall competency in emerging areas of trust technologies.
• Engage global partners and researchers to understand latest trends and advance Singapore’s mindshare in this domain.

Job Requirements:

• Master’s degree in computer science/ engineering or related fields required.
• Candidates with minimum of 5 years continuous working experience in a similar role will be considered when appropriate.
• Bachelor degree with minimum 8 years relevant experience may be considered
• Proficiency in programming languages Java, C/C++ is a must.
• Experience in other programming languages and/or frameworks such as Python, Spring will be an advantage.
• Proficiency with using common Linux distributions such as Ubuntu, CentOS is a must.
• Proficiency and experience in developing network and communication protocols and using socket programming in cloud-based systems is a must.
• Proficiency in installing, configuring and using SQL database is a must. Experience in other data processing technologies such as NoSQL, Hadoop will be an advantage.
• Proficiency and experience in working with different virtualization technologies to enhance cloud service system performance is a must.
• Experience in developing ML systems from end to end, including data exploration, feature engineering, model training/evaluation will be advantageous.
• Good communication skills and some interdisciplinary interest is desired, to be able to interact with researchers at the Centre.
• Ability to work independently and to develop solutions under strict timelines is a must.
• Ability to code-switch effortlessly between talking business and talking tech, and can help stakeholders, engineers, and businesses easily understand difficult research tech concepts.
• Good knowledge of system platform development, socket programming, middleware technologies, API development, related application frameworks and service layer models.
• Familiarity with general API security concepts (such as key validation, authentication, authorisation)
• Good understanding of relational database and Unix shell scripting skills.

We regret to inform that only shortlisted candidates will be notified.

Job Description

• Work on RTL to GDS, including synthesis, placement, clock tree insertion and routing.
• Responsible for GDS validation like DRC/LVS, timing closure sign-off, scan, validation etc.
• Design, implement and maintain synthesis, DFT and Static Timing Analysis scripts using best-in-class methodologies.
• Work closely with other groups like Analog Design, Systems, Applications and Production in determining architecture and specification of the products.

Job Requirements

• Bachelor/Masters Degree in Electronics/Electrical/Computer Engineering with min 1 year experience
• Good experience and knowledge in design flow from Netlist to GDS, Floor Planning, Synthesis, route , STA, CTS, RC Extraction and correlation
• Static timing analysis, power and noise analysis and back-end verification across multiple projects.
• Proficient with backend design EDA tools, Synopsys ICC2 preferred
• Successfully track records of taping out complex SOC
• Working knowledge of deep sub-micron routing issues as they relate to power and timing.
• Proficiency using Perl and TCL
• Self-motivated team worker, good verbal and written communication skills

Ethos Search Associates Pte. Ltd.

EA Licence No: 13C6655

EA Reg No: R1109557 Rose

Job Responsibility:

• To manage the team in the respective Areas and Central Operations to carry out daily back-end engineering maintenance works and ensuring excellency and consistency in operational supports within Singapore General Hospital (SGH) according to the design intents of the various mechanical, electrical, medical and specialist
• To be responsible for all deliverables required in the agreement with Singapore General Hospital.
• To organize the team to align with the overall client’s expectation and contractual requirements and support the operations of the hospital, especially in the front-end engineering and customer
• To plan the resources available to align with the operational requirements for fix it and programmed maintenance.
• Managing all minor repairs and fix it work within the budget.
• Work closely with other service providers in the hospital to be part of the team to create a safe and sound environment for the patients, staff, and visitors, especially ISS House Keeping and Portering team to demonstrate the strength and capability of ISS’s integrated service model to be productive, efficient, and effective.
• Constantly engaging the client and end users to seek feedback, gaps and improvement opportunities through survey and dialogue.
• Responsible for overall customer and end users’ relationship management while exercising cost control monitor and measure with the awareness to generating additional works to enhance margin.
• To stabilize the team during upon operations and continued to seek improvement in the organization structure and operations process to improve supports to the hospital.
• Manage relationship with all specialists’ sub-con and contractors appointed by the hospital to achieve the required KPI, client’s expectations and deliverables in the contract with Singapore General Hospital.
• Be part of the team to management energy saving and initiatives.
• Identify engineering issues and troubleshooting to response to end users’ request. Resolving and mitigating potential engineering problems and potential cause to system breakdown. Work closely with the Central Operations to tackle engineering problems.

Job Requirements:

• Diploma in Engineering (Electronic, Electrical, Mechanical, Civil, Building Services Estates Management) with minimum three (3) years’ experience in supervision works.
• Must be matured and self-motivated. Minimum of ten (10) years working experience

Job Description

• To manage the shift group to optimise plant performance within the agency’s regulations and compliance requisite.
• To ensure safe, efficient and smooth operation of the plant equipment and machinery so as to achieve the plant objectives.
• To coordinated activities and ensure safety procedures in accordance with the permit-to-work system such that works can be carried out safely and efficiently
• To monitor and take corrective measures to optimise Plant performance.
• To be responsible for the PTWs issued during the shift and ensure proper hand-over of shift regarding works to be followed up, outstanding PTWs, the isolation and normalisation of equipment.
• To attend to Plant emergencies and make critical decisions to initiate where and when necessary for safe shutdown of plant equipment.
• To be in charge of the whole plant including security, weighbridge, refuse reception and transportation of ash and scrap after office hours.
• To provide leadership and build a harmonious, committed and motivated team, working cooperatively with management in pursuit of organizational goals.
• To bid and optimise sale of energy to Energy Market and ensure compliance power generation as determine by Energy Market Company.
• To liaise with EMA for timely synchronising and desynchronising of Generator.
• To perform any other duties as delegated by the Operations Manager or Plant Management
• To assist in the formulation and preparation of operating procedures for operations, maintenance works, equipment testing, plant emergencies and optimisation of the plant’s performance.
• To provide support to BCP, IQC, R & D, ISO, external and internal audit and any other activities.
• To conduct subordinates’ performance reviews to determine competency, knowledge and contributions of shift personnel.
• To provide supervision, leadership and build a harmonious, committed and motivated team, working cooperatively with management in pursuit of organizational goals.
• To be responsible for personnel matters of his staff such as leave attendance, conduct, discipline and provide counselling.
• To provide in-depth training and operational knowledge to the subordinates in line with the plant’s succession planning.
• Any other ad-hoc duties as assigned by supervisor or plant management.

Job Requirements

• Diploma / Degree in Engineering (Chemical, Mechanical)
• Possess 10 years work experience as Operations Engineer in WtE or power plant industry
• Strong technical and O&M expertise in WtE including stoker grates, furnace, steam boilers, flue gas treatment, steam turbine-generator, water and wastewater treatment plant, steam and condensate system, air cooled condenser system, closed loop feedwater system, electrical transmission and distribution system and control and instrumentation system.
• Skilled in comprehending P&ID, PFD, SLD.
• Strong experience with LOTO
• Has good management mindset
• This is a 2 years contract role

Job Responsibilities:

• Able to plan / coordinate site works and resolve drawing details and discrepancies.
• Able to liaise with consultants and subcontractors.
• Able to work independently and as a key member of the Site Management.
• Ability to identify potential and occurring problems that affect the schedule of works at site and recommend solutions to relevant team/department.
• Review drawings for conflicts with Structural/M&E and liaising with consultants to resolve issues.
• Ensure all works are carried out within schedule and maintain the required quality.
• Ensure work safe environment at the work site and manage workers.
• Assist Construction/Project Manager in overseeing the daily construction and site coordination of different activities.
• Responsible for preparing, submission and monitoring of technical drawings, method of statements and shop drawings.
• To monitor the progress of work against the baseline schedule & preparation of daily records & monthly site progress reports.
• Responsible for general on-site technical and engineering matters.
• Quality Control.
• Co-ordination of works with subcontractors.
• Liaise with the consultants on technical and quality issues.
• Arrangement for inspection of works.

Job Requirements:

• Bachelor degree in Civil Engineering or related equivalent
• Required skill(s): MS Office, preferable candidate with AutoCad skills
• Minimum 2 years Site/Working Experience

ROLES & RESPONSIBILITIES

• To be responsible for all deliverables required in the agreement with Singapore General Hospital.
• To organize his team to align with the overall client’s expectation and contractual requirements andsupport the operations of the hospital, especially in the front end engineering and customersupports. To plan and execute all fix it and programmed maintenance within the frame work of theallocated resources.
• To plan the resources available to align with the operational requirements for fix it and programmedmaintenance.
• Managing all minor repairs and fix it work within the budget.
• Work closely with other service providers in the hospital to be part of the team to create a safe andsound environment for the patients, staff and visitors, especially ISS House Keeping and Portering team to demonstrate the strength and capability of ISS’s integrated service model to be productive, efficient and effective.
• Constantly engaging the client and end users to seek feed back, gaps and improvementopportunities through survey and dialogue.
• Responsible for overall customer and end users relationship management while exercising costcontrol monitor and measure with the awareness to generating additional works to enhancemargin.
• To stabilize the team during upon operations and continued to seek improvement in theorganization structure and operations process to improve supports to the hospital.
• Manage relationship with all specialist sub-con and contractors appointed by the hospital toachieve the required KPI, client’s expectations and deliverables in the contract with SingaporeGeneral Hospital.
• Be part of the team to management energy saving and initiatives.
• Identify engineering issues and trouble shooting to response to end users’ request. Resolving andmitigating potential engineering problems and potential cause to system breakdown. Work closelywith the Central Operations to tackle engineering problems.

JOB REQUIREMENTS

1. Contractual fulfilment of ISS for the outsourced facility management contract

2. Compliance of all statutory requirements

3. Successful mobilization

4. Achieve financial margin set by the management

5. Motivation and leadership of the outsources facility management team

6. Meeting KPI requirements and meet customers’ and end users’ expectations

7. Healthy QEHS records

8. Provide an safety environment to enhance the patient’s staff’s and visitors’ experience

As Infrastructure Engineer you will be required to implement and support monitoring, automation and batch scheduling tools

What will you do?

1. Understand Operation business needs and translate into technical requirement

2. To implement monitoring, automation and batch scheduling tools

3. To support post implementation tasks including patching and upgrades.

4. To recommend best practices to meet project requirements

5. Assist in POC/POV, product evaluation and tech refresh activities

Job Purpose

Assist Front-of-House (FOH) management in providing customer service at any AHL venues and performing FOH services to all customers within corporate guidelines with the objective of providing high service standards.

Duties and responsibilities

• Provide high-quality front-of-house services at Arts House Limited venues.
• Function as Venue Officer (as scheduled), delivering excellent customer service to all patrons and visitors.
• Assist managers in maintaining venue standards and ensuring consistency in venue operations.
• Supervise the upkeep and presentation of public areas.
• Support the coordination of special events and gala performances when needed.
• Address and resolve issues or complaints.
• Ensure adherence to safety protocols and emergency evacuation procedures.
• Conduct public tours of the venues, as required.
• Provide hospitality services for partners, guests of honor (GOH), and VIPs.
• Maintain the Customer Service counter/front-of-house, including the display of posters, brochures, and other materials.
• Lead in-house tours at AHL venues.
• Manage and supervise casual staff during performances and events.
• Assist the Customer Service Manager with the training of casual staff, as needed.
• Carries out general customer service duties, including reception tasks at the Information Counter.

Qualifications

Educational qualifications

• Diploma with a good pass in English or equivalent work experiences

Experience

• 2 years' experience in customer service or event management

Specific Skills required

• Strong customer service skills, with the ability to interact with the public in a friendly and professional manner.
• Excellent interpersonal and communication abilities, proactive with the capacity to think quickly and solve problems effectively.
• Proficient in spoken English and a second language.
• Basic computer proficiency, including Microsoft Office.

Note: This is a 2-year contract position. Required to perform shift duties.

Service Crew Responsibilities:

- Greet and welcome customers in a friendly manner

- Be knowledgeable of the food & beverage menus

- Prepare outlet for service - table settings, top-up of condiments, and other preparatory tasks

- Provide customer service, take orders, and be able to give good recommendations

- Maintain cleanliness of the outlet

- Any other ad-hoc duties

Benefits:

- Sales incentives

- Attendance incentives

- Annual leave

- Medical expenses coverage

- Taxi claims when applicable

Non experienced candidates are welcome to apply!

1. Committed to doing everything possible to prevent injuries and to maintain a safe and healthy environment.
2. To support OSH program and make safety and health a part of their daily routine and to ensure that they are following safe work methods and relevant regulations.
3. Resnpoisble for Order Processing support (order processing, customer order verifications & follow up with customer orders)
4. Prepare orders for Planner and follow-up with customers when there are incomplete information or documents
5. Coordination with booking agents or ship operators for status of supply schedule / vessel loading
6. Collaborate closely with the planner to ensure timely supply and corrdination.
7. Tally overall order received at the end of day to ensure all order is not missed out.
8. Ensure all delivery orders are received (arrange dispatch) once job completed and forward to customers as proof of delivery
9. Closing of job orders for billing once job is completed.
10. Handle customer complaints, provide appropriate solution and alternatives
11. Foster long-term, sustainable relationships with customers by maintaining open, transparent and interactive communication, thereby building trust and ensuring customer satisfaction.
12. Other duties as assigned.

Requirements:

• Good communication skills (both verbal & written)
• Capable to work independently and demonstrate a strong work ethic
• Demonstrate a positive attitude, showing flexibility and committment to being a supportive team player
• Able to analyze processes and identifying areas for improvement
• Capable of performing well under pressure during peak periods, and willingness to take on responsibility.
• GCE N Level, O Level or Professional Certificate
• 2-3 years experience in Logistic operations
• Proficient in MS Office

The Job:

• Attends and administers to all after-sales services over WhatsApp, emails and incoming calls. Verifies truck status and co-ordinate with workshop in-charge to dispatch jobs to technicians and update status to customers.
• To administer internal and external administrative matters e.g. internal liaising with service admins on ops administrative matters, personnel administrative matters, etc. External: Daily status update to customers, Airfield vehicle permit application etc.
• To assist workshop in-charge to liaise with vendors on ops required items/parts and other engineering jobs
• To co-ordinate with workshop in-charge in planning of PM schedules and dispatching to customers

The person:

• GCE N or O level
• 3 years’ working experience
• MS Excel, Word and PowerPoint
• Basic IT skills and knowledge
• Administration support to the department, assisting in document processing
• Works well under pressure
• Team player

Why us?

• 5 days’ work week
• German MNC
• Bonuses

Job description:

• Dealing with clients on incoming queries, ensuring timely and effective
• Execution of customer orders, handling stock allocation, processing of delivery orders and invoices.
• Keeping record for import & export documents (Certificate of Origin, Letter of Credit Shipments)
• Receiving claims from clients and provide reception duties for incomings calls
• Dealing with forwarders to arrange pickup, fumigation, perform bookings and advise shipment details to customers
• Experience in import & export and customer services for manufacturing industry

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

• Salary: $2000 - $3800 ( depend of experience)
• Location: Gul Crescent [Company Transport @ Chinese Garden, Lakeside, Boon Lay]
• Working Hours: 8.15am - 5.45pm
• Working Days: 5 Days [Monday - Friday]

Requirements:

• Minimum Professional Certificate or NiTEC in Electrical & Electronic Engineering / Electrical Engineering
• Experience in repair of forklifts, automobiles, heavy industrial equipment, and knowledge in engines, motors and electrical would be relevant and useful.
• Understand engineering drawing and schematic layout are essential
• Possess Class 3 driving license

Job Description:

• Responsible for outdoor and indoor repair work of all cleaning products.
• Mechanical preventive maintenance - verify mechanical faults, replacement of spare parts and repair.
• Work closely with service technicians for problem solving and coordinating jobs between field service and workshop repairs
• Where there is no outdoor repair, you are required to work within the Company workshop

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

PRISM+ is the largest Singaporean direct-to-consmer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

We are looking for a dedicated and enthusiastic Customer Service Officer to join our team at PRISM+ Australia. As part of our customer service team, you will be a vital role in providing exceptional support and creating a WOW experience for our Australian customers across various communication channels.

Key Responsibilities:

• Deliver prompt, accurate, and high-quality responses to customer inquiries through:
• Email
• Live chat
• Phone Calls
• Social Media

• Resolve customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution and customer satisfaction

• Handle urgent cases with immediate attention and escalate to management for swift resolution when necessary.
• Identify recurring issues and communicate them to management, providing suggestions for improvement.
• Maintain a polite, professional, and helpful demeanor in all customer interactions.
• Gather and share customer feedback with colleagues and departments to enhance our products and services.
• Stay passionate and knowledgeable about the latest trends and technology related to PRISM+ products.
• Adhere to company policies, including confidentiality guidelines.

• Strong communication and problem-solving skills

• Passion for customer service and technology
• Ability to work well in a fast-paced environment
• Basic understanding on consumer electronics and smart appliances such as monitors, smart TV
• Occasional nightshifts may be required

To incorporate the additional responsibilities of supporting client pre-sales and after-sales, as well as handling basic administrative tasks related to marketing, the job description:

Key Responsibilities:

• Platform Management:
  • Ensure the platform's operational health, performance, and security.
  • Collaborate with product and engineering teams to troubleshoot issues and introduce new features.
  • Analyze platform usage and customer feedback to enhance user experience and inform product improvements.
• Customer Success:
  • Onboard for new customers, ensuring a seamless transition to our platform.
  • Provide continuous support, education, and guidance to customers to maximize their success with our product.
  • Develop strong relationships with key accounts, serving as the primary contact for any product-related inquiries or issues.
  • Identify and pursue upsell and cross-sell opportunities in collaboration with sales and marketing teams.
• Pre-Sales & After-Sales Support:
  • Assist the sales team with technical demos, presentations, and discussions during the pre-sales process.
  • Participate in after-sales support activities, ensuring customers are satisfied with their purchase and addressing any post-sales concerns or questions.
• Marketing Support:
  • Perform basic administrative tasks for the marketing team, such as content updates, reports tracking, and coordinating marketing materials.
  • Support the execution of marketing strategies to enhance product visibility and lead generation.
  • Collaborate with the marketing team to gather and analyze market intelligence to inform sales and marketing strategies.

Requirements:

• Diploma or Bachelor’s Degree in Business, Information Technology, or related field.
• Experience in customer success, product operation, sales support, or a related role.
• Excellent communication, interpersonal, and customer service skills.
• Proven ability to work effectively in both independent and team settings.
• Experience with CRM, marketing automation tools, and analytics platforms.
• Flexibility to adapt to changing priorities and manage multiple tasks simultaneously.
• Bilingual in both English and Mandarin (to liaise with clients and colleagues based in China where their primary language is Mandarin)

Summary

This position is responsible for addressing inquiries and feedback from guests and various channels. Ensuring that VIPs and CIPs are assigned appropriate rooms and that their accommodations are satisfactory prior to their arrival.

Responsibilities

· Handling of Reception / Front Desk duties including but not limited to checking-in and checking-out of hotel guests.

· Provide courteous and efficient service to all hotel guests.

· Ensure that all telephone calls are handled promptly.

· Be familiar with all room types and rates in the hotel and their availability status; so as to up-sell whenever possible.

· Handle cashiering functions and adhere to the hotel’s Standard Policies & Procedure.

· Take ownership of problems, handle guest complaints promptly according to established procedures and then report to the supervisor for further follow up where necessary.

· Be familiar with hotel facilities and functions as well as major city attractions and events so as to provide guests with accurate information as requested.

· Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements

· A minimum Diploma qualification in any field.

· Relevant work experience will be duly considered.

· Willing to work rotating shifts.

· Positive attitude with an outgoing personality and good communications skills.

· Preferred experience in the hospitality industry along with familiarity of the Opera system.

1. Committed to doing everything possible to prevent injuries and to maintain a safe and healthy environment.
2. To support OSH program and make safety and health a part of their daily routine and to ensure that they are following safe work methods and relevant regulations.
3. Resnpoisble for Order Processing support (order processing, customer order verifications & follow up with customer orders)
4. Prepare orders for Planner and follow-up with customers when there are incomplete information or documents
5. Coordination with booking agents or ship operators for status of supply schedule / vessel loading
6. Collaborate closely with the planner to ensure timely supply and corrdination.
7. Tally overall order received at the end of day to ensure all order is not missed out.
8. Ensure all delivery orders are received (arrange dispatch) once job completed and forward to customers as proof of delivery
9. Closing of job orders for billing once job is completed.
10. Handle customer complaints, provide appropriate solution and alternatives
11. Foster long-term, sustainable relationships with customers by maintaining open, transparent and interactive communication, thereby building trust and ensuring customer satisfaction.
12. Other duties as assigned.

Requirements:

• Good communication skills (both verbal & written)
• Capable to work independently and demonstrate a strong work ethic
• Demonstrate a positive attitude, showing flexibility and committment to being a supportive team player
• Able to analyze processes and identifying areas for improvement
• Capable of performing well under pressure during peak periods, and willingness to take on responsibility.
• GCE N Level, O Level or Professional Certificate
• 2-3 years experience in Logistic operations
• Proficient in MS Office

Summary

This position is responsible for addressing inquiries and feedback from guests and various channels. Ensuring that VIPs and CIPs are assigned appropriate rooms and that their accommodations are satisfactory prior to their arrival.

Responsibilities

• Handling of Reception / Front Desk duties including but not limited to checking-in and checking-out of hotel guests.
• Provide courteous and efficient service to all hotel guests.
• Ensure that all telephone calls are handled promptly.
• Be familiar with all room types and rates in the hotel and their availability status; so as to up-sell whenever possible.
• Handle cashiering functions and adhere to the hotel’s Standard Policies & Procedure.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to the supervisor for further follow up where necessary.
• Be familiar with hotel facilities and functions as well as major city attractions and events so as to provide guests with accurate information as requested.
• Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements

• A minimum Diploma qualification in any field.
• Relevant work experience will be duly considered.
• Willing to work rotating shifts.
• Positive attitude with an outgoing personality and good communications skills.
• Preferred experience in the hospitality industry along with familiarity of the Opera system.

Job Requirement:
1. Deliver customer service over the telephone on Housing loan, car loan and auto loan on their services enquiries.
2. Review customer existing home loan package and advice accordingly on the various option available
3. To protect home loan portfolio by managing customer expectation on loan repricing package offered
4. To respond and follow up on customers’ request
5. Identify cross-sell opportunities during customer interaction and proactive calling.
6. Consistently deliver quality service to our customers to achieve total customer satisfaction

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

What You'll Do:

• Ensure Hygiene and Safety: Follow personal, food, and beverage hygiene standards. Adhere to workplace safety and health policies.
• Customer Assistance: Attend to customers for collection, walk-in purchases, or dine-in. Respond promptly to email and social media inquiries.
• Maintain Service Area: Keep the service area and retail stock organized and well-maintained.
• Order Packing and Coordination: Assist in packing orders and coordinating deliveries.
• Support Sales and Marketing: Stay updated on sales and marketing activities. Process stockist orders and coordinate fulfillment.
• Manage Inventory: Maintain records of inventory and supplies. Ensure the latest products are updated in the POS system.
• Handle Events: Assist with planning and executing internal and external events. Set up and clean event spaces.
• Café Operations: Prepare and serve food and drinks. Ensure the café is stocked and clean. Handle cash and financial paperwork.
• Retail: Assiting customers with queries and curating bespoke chocolate collections to suit their needs.

What We're Looking For:

• Passionate About Service: You love providing great customer service and making people happy.
• Organised: You keep things in order and manage your time well.
• Team Player: You work well with others and contribute to a positive team environment.
• Detail-Oriented: You notice the small details and ensure everything is just right.
• Adaptable: You can handle various tasks and adapt to changing situations.
• Hygiene and Safety Conscious: You strictly follow hygiene and safety standards.

Perks of the Job:
- Chocolate Heaven: Enjoy generous discounts on all our delectable products.
- Fun Work Environment: Join a youthful, energetic team that loves what they do.
- Growth Opportunities: We invest in your personal and professional development.

- Basic F&B operations

- Assist to set and clear tables

- Assist to serve customers

- Able to commit at least 2 shifts a week

Location: 11 Mohamed Sultan Road

About GoBuB:

GoBuB is an innovative, child-led playspace designed to foster creativity, learning, and fun. Our environment supports families by offering educational activities and events in a relaxed and community-focused space. We’re seeking a dynamic, friendly, and highly organized individual to join our team as a Facilitator, where the magic of play and learning come to life every day.

Job Responsibilities:

• Engage and Play with Children: Facilitate and participate in activities that encourage children to explore their creativity and learning through play. Ensure a positive, engaging experience for children of all ages.

• Guest Experience: Greet guests (children and parents) warmly and create a welcoming atmosphere. Take the time to remember guests’ names and make them feel valued and recognized upon return visits.

• Check-ins and Guest Management: Manage the check-in process for both children and parents, ensuring a smooth and organized registration process. Handle any inquiries with professionalism and kindness.

• Event Coordination: Assist in the preparation, management, and facilitation of events, including birthday parties, workshops, and themed activities. Ensure events run smoothly and guests have a great experience.

• Light Snack Preparation: Prepare simple snacks such as toast or almond butter on sourdough for children and parents in line with our health-conscious menu.

• Space Maintenance: Keep the play and work areas clean, organized, and safe. Ensure toys, materials, and equipment are well-maintained and available for activities.

Requirements:

• Experience working with children: Previous experience in a childcare or education setting is preferred but not required. A passion for working with kids is a must.

• Customer service skills: Friendly, approachable, and able to create a welcoming atmosphere for children and parents alike.

• Organization and multitasking: Strong ability to manage multiple tasks, including guest check-ins, event coordination, and light food preparation.

• Communication skills: Excellent verbal communication, with the ability to interact comfortably with both children and adults.

• Flexibility and adaptability: Comfortable in a dynamic environment where tasks can vary, and willing to take on new challenges.

• Basic culinary skills: Ability to prepare simple snacks in line with GoBuB’s health-conscious offerings.

• Positive attitude and energy: Enthusiasm for working with kids, a strong sense of playfulness, and a collaborative team spirit.

Why Join Us?

• Be part of a passionate and fun-loving team

• Opportunity to make a real impact on children’s development and the community

• A creative, flexible, and supportive work environment

• Training and development opportunities

Summary of role requirements:

• Flexible hours available
• No experience required for this role
• Expected start date for role: 21 November 2024
• Expected salary: $800 - $2,500 per month