Key Responsibilities:

• Develop and implement winning sales strategies by thoroughly analyzing market trends, customer needs, and competitive positioning.
• Identify and pursue new business opportunities by understanding industry trends and client pain points, delivering innovative solutions that align with their needs.
• Collaborate closely with internal teams, including subject matter experts, sales, and product development, to create tailored solutions for potential and existing clients.
• Lead or assist in the preparation of proposals, presentations, and sales pitches to secure new business.
• Build and maintain long-term relationships with key clients and stakeholders to drive repeat business and referrals.
• Monitor competitor activities and market conditions to adjust strategies and stay ahead in the market.
• Achieve sales targets and contribute to the company's growth by expanding the customer base and developing business in new segments or markets.
• Provide accurate and timely sales forecasts, reports, and feedback to senior management.
• Stay updated on industry trends, product developments, and customer requirements to ensure the company remains competitive.

Requirements:

• Bachelor’s degree in Business, Marketing, or a related field.
• Minimum of 2-3 years of experience in sales, business development, or a related role.
• In-depth understanding of the market landscape, customer dynamics, and competitive factors in relevant industries.
• Proven ability to develop and execute successful sales strategies that drive growth and revenue.
• Experience working with internal teams, such as subject matter experts, to deliver integrated and customized solutions to clients.
• Strong communication, negotiation, and presentation skills.
• Ability to analyze data, market trends, and competitors to inform decision-making and strategy adjustments.
• Track record of meeting or exceeding sales targets and objectives.

For interested applicant, kindly send your resume in Word/PDF format, including the following in your resume

1. Current Salary
2. Expected Salary
3. Availability
4. Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified
By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Publicis Groupe is not just a company you work for; it’s a platform for you to take your talent to the world.

If you want to help change the world, ideas alone are not enough. Real impact can only come from having meaningful access to a world of knowledge, people and resources. At Publicis Groupe, you are connected to our global network, intelligence, tools, clients, brands and 80,000 brilliant minds with expertise in data, technology, media, strategy, creativity and business transformation, all literally at your fingertips.

Go ahead, the world is waiting.

Publicis Groupe is the third largest communications group in the world. Founded in Paris in 1926, we are present in more than 100 countries as leaders in marketing, communication, and digital business transformation. Two of its biggest solution hubs in Singapore - Publicis Communications and Publicis Media & Digital.

Publicis Communications, the creative communications hub of the Publicis Groupe, is a collective of the most passionate, purposeful, and progressive creative agencies in Singapore. They are Publicis Worldwide, Leo Burnett, Saatchi & Saatchi, Prodigious, and MSL.

Publicis Media & Digital, which is comprised of global media agency brands Starcom, Zenith, Spark Foundry, and Performics, is powered by digital-first, data-driven global practices that together, help our clients navigate the modern media landscape.

Our two other solution hubs, Publicis Sapient and Publicis Commerce, empower businesses to embrace digital transformation and equip them with a total commerce experience.

Job Description

As a Digital Media Manager, you will be working closely with local media teams to drive regional strategy & operational excellence across the region.

Specifically, you will be responsible for:

• Work closely with global and account lead to develop regional guidelines in adherence to global strategy
• Day-to-day Client Lead
• Work closely in support of the account/network lead on all operational and network matters
• Ensure local & hub adoption and adherence to global guidelines, mandates, benchmarks
• Work together with digital hub team to drive operational excellence across execution and reporting
• Ensure media deliverables are met on time and within budget and align with clients' objectives
• Manage hub transition & activation timeline
• Facilitate & manage all global and client requests (e.g. plans/spends/reporting, vendors rate cards/media kits, etc.)
• Ensure clear documentation on all communications with all parties
• Develop, manage cross-country planning/buying process and scopes, billing process flow
• Review and facilitate work orders for regional funded activities
• Manage finance/billing request (i.e. status updates) from client
• Work closely with finance team and local markets to report on financial matters
• Work with Digital Hub team to ensure accurate and timely invoicing (e.g. regular review of unbilled reports, resolve unbilled cases with Finance).
• Follow-up with clients on aging matters

Qualifications

• At least 5 years of media planning experience; preferably with prior experience working on Global Network Clients either at a global or regional level
• Self-motivated and ability to thrive in a fast-paced, dynamic environment
• Excellent communication and interpersonal skills
• Adaptive, flexible and able to work with people from different backgrounds and cultures
• A keen interest to learn and understand the digital ecosystem
• Familiar with the timelines, processes and needs of the implementation of all media
• Knowledgeable about new approaches to and developments in digital tactical planning
• Ability to work successfully with teams, handling multiple projects and meeting tight deadlines under pressure
• Supervisory skills
• Technical proficiency, particularly with media systems and MS Excel, Word and PowerPoint

We are WEPURPLE – an integrated retail design and marketing agency with Purplers in Singapore, Cape Town, Mexico, Paris and London. We are a purpose-built agency, armed and ready to shape the future of brands in global consumer and retail channels. We are experts in what we do and we love it too. We thrive off pushing boundaries, continually improving and operating as an extension of our clients… and most of all, we have fun along the way.

Our client management team is looking for a Junior Project Manager to join our Singapore office.

About the role:

This position will be involved in permanent or temporary merchandising projects from design adaptation to execution. It means working with our creative and technical designers to design the space and put together the construction package, then liaising with our network of partners and contractors to build and implement seamlessly, mainly in the Travel Retail channel.

Daily duties/responsibilities:

• Involvement in planning, overseeing and contributing to projects from initiation through to completion, bringing to life permanent merchandising or temporary activations.
• Act as a point of contact for clients, providing day-to-day support, executing projects and offering strategic advice.
• Involvement in meetings with clients, where you will receive and understand briefs, and work alongside the team to translate the brief into high-quality output that not only meets, but also exceeds, expectations.
• Proactively build and strengthen client relationships, acting as an extension of their brand and a trusted source of advice.
• Develop and cultivate strong relationships with internal stakeholders, in particular, the Design Studio.
• Contribute to the full project flow, from Technical Drawings (TD) to Production and Installation including:
• Create project cost estimates.
• Working with studio to deliver quality 3D and TD packages to brief contractors.
• Managing relationship with clients, stakeholders and suppliers.
• Ensuring projects meet deadlines.
• Create tender package.
• Manage tender with various contractors.
• Manage construction and installation QC, budget and timing.
• Manage & resolve snagging list with contractor.
• Deliver accurate internal and external project reports.

Qualification criteria:

• 2-4 years of relevant work experience in brands, agencies, or production houses.
• Bachelor’s Degree (or other suitable qualification) in Project Management, Marketing, Design or a related field.
• Must be fluent in Mandarin as we work with various mandarin speaking vendors.
• Experience in a small-to-medium sized agency is an advantage.
• A network of suppliers in the travel retail channel is a plus.
• Strong understanding of retail design principles and marketing strategies.
• Exceptional communication and interpersonal skills, with the ability to build strong relationships with clients and team members.
• Problem-solving mindset and ability to work under pressure to meet deadlines.
• Excellent organisational and multitasking skills, with a keen attention to detail.

What's in it for you:

• The opportunity to work on global consumer brands – we work with some of the world’s most known and loved consumer and luxury brands, spanning perfume and cosmetics, wines and spirits, fashion, confectionery, and F&B.
• We are Purpling the World with a globa team. You’ll have the chance to work with a diverse, flexible, talented team of Purplers – we are a tight-knit group, built like a sports team; we all have different roles to play, we maximise each other’s strengths, we have each other’s backs and we do what it takes to deliver results.
• At least one performance review per year, with a strong focus on helping to build a career that’s right for you.
• Highly competitive leave entitlements, with above average paid annual leave and a day off to celebrate your birthday because… why not?
• An environment that supports work-life balance, offering our team members an annual health and wellbeing allowance; and a flexible work policy that balances the need for in-person collaboration (office time) and the need for life (remote work opportunities).
• We are passionate about building a diverse team with people from a variety of backgrounds. We have a robust equal employment opportunity policy and do not discriminate against any employee or candidate because of age, gender, gender identity, race, religion, nationality, disability or any other basis. Our people are selected based on a combination of merit, alignment with our company values and professional qualities.

Application:

If you think this is the job for you and you are ready to apply, go ahead and send us your resume and tell us why you’d make the perfect addition to our Purple Nation. Not sure you have all the skills we are looking for? Go for it anyway – we are more focused on bringing together a diverse group of people than we are on ticking boxes. We'd love to see how we can Purple the World together. Suitable applicants will be considered and contacted on a first-come, first-served basis.

✅ 5.5 Days
✅ 8am – 5pm
✅ Geylang Bahru

Responsibilities:
✔Transer the dearly departed to funeral homes
✔Obtain burial permits and other permits for repatriation and registration of deaths
✔Place caskets in parlours
✔Issue and store funeral equipment
✔Arrange floral offerings and lights around caskets

Requirements:

Job Description:

• Ensure at all times that fire safety requirements contained in the Emergency Response Plan are complied with;
• Supervise the maintenance of all fire safety works in the premises;
• Ensure at all times that the occupant load of any part of any building does not exceed the capacity prescribed under the Fire Code;
• Conduct daily checks within the premises and remove or cause to be removed any fire hazard that is found within the premises;
• Prepare and execute the Emergency Response Plan for the premises and distribute the Emergency Response Plan to the occupants of the premises; (ii) conduct fire drills for the occupants of the premises at least twice in every calendar year or on such occasion as may be directed by the Commissioner;
• Ensure that all occupants are familiar with the means of escape located within the premises;
• Prepare fire safety guidebooks for the occupants of the premises; train, co-ordinate and supervise the Company Emergency Response Team for the premises in first-aid, fire-fighting and evacuation in the event of fire or other related emergencies;
• Train the occupants in the premises in first aid, firefighting and evacuation in the event of fire or other related emergencies;
• Co-ordinate and supervise the occupants within the premises in firefighting and in evacuation in the event of fire or other related emergencies;
• Conduct at least 2 Table-Top Exercises within the premises each year and to evaluate, together with the Fire Safety Committee, the effectiveness of the Arson Prevention Plan and the Emergency Response Plan for those premises;
• Prepare and implement the Arson Prevention Plan for the premises;
• Organise campaigns, training courses, competitions, contests and other activities which will develop and maintain the interest of the occupants within the premises in establishing a fire safe environment;

Requirement:

• Must have valid Fire Safety Manager certification
• Preferably with 2 to 3 years' experience as a Fire Safety Manager or related experience in a similar capacity
• Proficient in Microsoft Word, Excel and Powerpoint

Part Time Service Crew

$12-$14/hr

Have to clock minimum of 28 hours, 4 days a week

Job Scope:

• Assist with daily operation;
• Work in a team along side Operational Manager;
• Serve customers orders
• Ensure overall cleanliness and tidiness of establishment;
• Follow food hygiene practices;
• Take orders from customers and ensure their needs are met;
• Check stocks and update stock list when needed;
• Will be taught simple mixing of drinks

Experience in similar working environment preferred.

Fun and fulfilling working environment!

Tips sharing

Food provided

Performance Bonus

Transport provided

Transport home provided if work till 12am and beyond.

Required to work on Fridays and Saturdays depending on situation.

Rotating shift depending on staff availability.

Can start immediately.

SMS: 98320936 (Ms Ong)

The Position

The Regional Strategic Account Manager Poultry (RSAM) is responsible for growing and managing business relationship with our strategic customers across the ROPU. This includes responsibility for achieving the sales budget, executing the sales & marketing plan and leading the account planning process for customers.
The RSAM is expected to:

• Deliver excellence in customer support and ensure above market growth in global & national ASKAN Poultry Strategic Accounts.
• Drive long term revenue and profitability growth with our strategic customers in collaboration with country key account managers and poultry team and alignment with ASKAN goals and performance.
• Implement the growth strategy and define the short, medium and long term growth tactics for global and national strategic in close collaboration with ASKAN Boehringer Ingelheim poultry team and the global strategic account management team.
• Work closely with ASKAN poultry leadership (BSHs) and local key account managers to ensure implementation of strategic targets across customer aligned countries.
• Provide operational guidance & leadership to the local SAM Customer Team members in sharing information and best practice between the GSAM and local SAMs.
• Functioning as the first line contact to represent ASKAN key poultry customers in scope to the GSAM organization and to ASKAN leadership.
• Gather and update key insights with ASKAN CX and SAMs based on monthly performance analysis and take quick action based on these insights, in particular focusing on achieving/growing Share of wallet (SOW) leadership across species.

Duties & Responsibilities

1. FINANCIAL TARGETS

• To achieve in collaboration with ASKAN management, poultry leadership and local KAMS short and mid term financial targets as set by the poultry department for the assigned strategic accounts.
• Translate the Boehringer Ingelheim SAM strategies into annual sales targets mutually agreed with local Boehringer Ingelheim Animal Health SAM account owners and ASKAN poultry leadership.

2. STRATEGY AND IMPLEMENTATION

• Provide planning and executing support to the KA Customer Business Plans in line with the local/ASKAN poultry strategy/ Global poultry strategy and GSAM poultry directions in cooperation with the ROPU poultry team.
• Identifying customer needs and make proposals for solutions that leads to maximal Share of wallet and optimal key account intimacy. Fosters a solution based approach to create win-win situations.
• Follow up on implementation of focus activities and measure impact on strategic targets. Ensure compliance of interaction of Boehringer Ingelheim SAM teams with ASKAN key accounts.
• Gather and assess competitive intelligence, perform market/ customer analysis

3. ACTIVITY REPORTING

• Regularly update the sales potential of strategic accounts by product group and track the Boehringer Ingelheim Animal Health sales vs potential and share of wallet.
• Names of top customers
• Regular customer segmentation
• Service level definition per customer
• Active management of distribution channels
• Active monitoring of supply situation
• Active demand planning and forecasting implementation per customer through local KAMs & distributors.
• Monthly reporting into GSAM (business, opportunities, incidents, market intel, etc)

4. NETWORKING AND COMMUNICATION

• Initiate contact with company HQ and build the network with key accounts Management.
• Establish a communication network between local Boehringer Ingelheim Animal Health SAMs teams, GSAM and key accounts.
• Ensure regularly sharing of best practice and Boehringer Ingelheim as well as competitor activities.
• Exchange information between the key accounts, SAMs, ASKAN poultry and GSAM team.

5. ORGANISATIONAL ALIGNMENT

• Serves as a first line single contact for ROPU/Global Strategic Account Management in alignment with ASKAN poultry leadership.
• First line of escalation to the global functions in case of customer demands (pricing, supply, key investment...etc)
• Provide support and suggestions to SEASK / Local SAMs/Global Customer management to facilitate potential negotiations with Customer.
• Ensures communication to key accounts stakeholder and to the Boehringer Ingelheim Management.

6. RELATIONSHIP BUILDING

• Understands the formal and informal Customer structure including decision making and influence maps.
• Identifies key leverage points and mutual growth opportunities in the business.

Ensures activities and interactions are in line with Boehringer Ingelheim compliance guidelines and ensures adherence to corporate SOP's and procedures (e.g Code of Conduct), local regulations, ethical standards and best practices as applicable.

• Ensures continuity of relationships in case of change of key personnel.
• Prepare for/conduct informative discussions with ROPU to understand expectations or requests (e.g. global rebate/discounts, commercial policies)

The role is bound by all Compliance, Pharmacovigilance and Regulatory policies

• Collaborate strongly with local, regional and global commercial and enabling functions.
• Work within cross-functional multi-level teams with high level of complexity
• Learning agility to keep abreast of relevant industry trends and research
• Travel extensively in territory and partly nationally and internationally
• Offer knowledge in peer to peer training
• Attend trade shows nationally
• Share market knowledge and current trends
• Leading without administrative power.
• Providing SAM Customer implementation strategy objectives and guidance.
• Understanding and dealing with complex customer relationships.
• Supporting and providing recommendations to local poultry SAMs and GSAM and ASKAN poultry.
• This role draws upon deep knowledge and understanding of poultry production, poultry health, diagnostics and data driven management decisions. He/She needs to have knowledge and capability to manage and collaborate with key customer stakeholders as well as local, regional and global Boehringer Ingelheim Animal Health stakeholders.
• Commercial and technical acumen required.
• Excellent knowledge in poultry business.
• Long term working experiences in business or Strategic account management as well as working across matrices.
• The role has a substantial impact on the OPU/ROPU Boehringer Ingelheim Animal Health business and the image of Boehringer Ingelheim Animal Health. The job is a key role to drive and achieve the quantitative & qualitative species targets in the OPUs & ROPU. The service level needs to meet business to business requirements in terms of technical support and information. Its a strategic approach with mid/long term focus.

Requirements

• Degree in Veterinary Medicine or Animal Science (Veterinary or comparative degree recommended). Master Degree in Business Administration
• Long term work in poultry business and with poultry accounts.
• Long term work experience in business or strategic/Key account management.
• At least 10 years solid sales and marketing experience with a proven track record of achieving targets and execution of strategy.
• Demonstrate agility within a cross functional team
• Knowledge of the Animal Health Industry economics and drivers preferred
• Ability to work and thrive in a matrix team environment
• Excellent Interpersonal and Communication Skills
• Influence and Leadership Skills
• Strong Learning Agility
• Excellent oral and written communication skills
• Special working experiences: Background to agricultural related industries
• Competencies critical for success of this position
• Analytical Thinking and Working
• Strategic thinking.
• Influencing Skills
• Customer management
• Key Account Planning & Organization
• Business management

We’re on the lookout for enthusiastic individuals to join our casual Italian dining team as Service Crew in Katong area! This is a fantastic opportunity for those who have a passion for the F&B industry and want to be part of a vibrant team

Location:
Katong, Singapore (urgent opening available)

Key Responsibilities:

• Deliver friendly and attentive customer service
• Take orders accurately and ensure timely service
• Maintain a clean, welcoming dining environment
• Support daily restaurant operations

Requirements:

• Experience in working as a service crew in Italian restaurant or similar
• Passion for the F&B and service industry
• Positive attitude, strong communication skills, and team spirit

Compensation & Benefits:

• Competitive salary package: $2,800 - $3,500
• (Working hours) Weekdays: 11 AM-3 PM, 5 PM-9:30 PM
• (Working hours) Weekends: 11 AM-3 PM, 5 PM-10 PM
• 5.5 working days per week
• Uniform and 2 staff meals provided daily

Join our team and make a difference! This is your chance to gain hands-on experience in the Italian casual dining world, learn new skills, and kick-start a fulfilling career in the F&B industry. Apply today and bring your passion to our friendly, dynamic team!

Alpha HR Pte Ltd |EA License No. 24C2354
Lee Mong Yang Alex |EA Reg. No R24123784

Tanglin Gin Jungle

A bar & restaurant owned and run by the same passionate people of Tanglin Gin - Singapore’s first Gin Distillery. Tanglin Gin - Singapore’s first distillery has relocated to a central area with a F&B front, showcasing our products through hospitality, masterclasses and distillery tours with the aim to grow our brand organically. We produce an assortment of spirits (focused on but not limited to gin) and are looking for a motivated and responsible individual that will help us grow our F&B arm of the business.

Job Summary

We are seeking a highly motivated and experienced Operations Manager – Bar & Restaurant, to lead our restaurant team and ensure the smooth operation of our establishment. The ideal candidate will have a passion for the hospitality industry, exceptional leadership skills, and a proven track record in managing restaurant operations. As the Operations Manager – Bar & Restaurant, you will be responsible for achieving financial goals, enhancing customer satisfaction, and fostering a positive work environment for staff.

Key Responsibilities

Leadership & Management

• Oversee daily restaurant operations and ensure high standards of service and product quality.
• Be present active on the floor, leading by example.
• Recruit, train, and mentor staff, creating a strong team culture and promoting professional development.
• Develop and implement effective strategies to improve employee retention and morale.
• Consistently review SOPs of setting up, closing the bar and restaurant as well as service sequence.
• Work closely with kitchen partners, providing feedback where necessary, and participating in weekly meetings to share feedback and bridge relationships with the brand and the leasee/partner
• Conduct monthly 1-1’s with all members of the front of house team, gathering operational feedback and providing feedback for personal development of individuals.
• Facilitate weekly 1-1 with General Manager, providing relevant reports and insight

Financial Management

• Manage the restaurant’s budget, including payroll, purchasing, and inventory control, setting up systems to analyse variances to achieve revenue goals.
• Monitor financial performance and prepare financial reports, analyzing trends to optimize profitability.
• Develop sales forecasts and set targets to achieve revenue goals.

Operations Management

• Oversee daily operations, ensuring that service standards, health and safety regulations, and industry best practices are consistently met.
• Manage all aspects of bar and restaurant operations, including inventory management, ordering supplies, and cost control.
• Develop and implement effective operational procedures to optimize efficiency and improve guest satisfaction.
• Conduct Distillery Tours and Cocktail Masterclasses as and when required in the bar team’s absence.
• Fine tune the experiences and offerings of the venue and brand to enhance positive guest experiences.

Customer Experience

• Monitor guest satisfaction and resolve any issues or complaints promptly, including raising the bar for review platforms such as Google Reviews and TripAdvisor.
• Implement programs to enhance the overall dining experience and encourage repeat business.
• Ensure that all health and safety regulations are adhered to for the comfort of guests and employees.
• Work with marketing and reservation platforms to ensure a seamless booking experience, thereafter setting a customised email to thank guests for visiting as well as collect feedback.

Marketing & Community Engagement

• Collaborate with the marketing team to promote the restaurant through various channels such as Klook, Pelago, Seek Sophie and Venuerific, including social media and local events.
• Collaborate with marketing team and bar operators to develop promotional materials and campaigns for special events and season offerings.
• Establish and maintain positive relationships with suppliers and the local community.
• Stay updated on industry trends and competitor activities to inform strategic decisions.

Menu Development

• Work closely with the bar team and HQ to create and update the menu as needed.
• Develop and oversee the bar’s beverage programme, including cocktail and drink specials, ensuring quality, innovation and brand alignment by launching limited time cocktails with festivities or beverage related events such as “Negroni Week”, “World Gin Day” etc.
• Train staff on beverage knowledge, including wines, spirits and cocktails to enhance guest recommendations and staff confidence.
• Monitor product mix and log in data for analysis, to better understand development of the next menu as well as to create par levels to optimise holding cost.
• Monitor food quality and presentation, ensuring a consistent eating experience.

Qualifications

• Bachelor's degree or Diploma in Hospitality Management, Business Administration, or a related field preferred.
• Proven experience as a Operations Manager or in a similar role within the bar and restaurant industry
• Strong leadership abilities and excellent interpersonal skills.
• In-depth knowledge of restaurant management software and financial, payroll, and HR systems.
• Ability to analyze company performance and develop strategies for growth.
• Exceptional communication, organizational, and problem-solving skills.
• Flexibility to work evenings, weekends, and holidays as needed.

Benefits

• Competitive salary and performance-based incentives.
• Health insurance.
• 15 Days annual leave
• Monthly bottle of Gin/Liqueur of choice from the distillery
• Opportunities for career advancement within a growing company.

About Us:

We are a leading global organization providing cutting-edge technology and data services to clients worldwide. As we continue to expand, we are seeking a highly skilled and experienced Customer Service Manager to lead technical support and customer service operations in Singapore.

Job Summary:

As the Customer Service Manager based in Singapore, you will oversee the customer service team, ensuring that customers receive exceptional support and timely resolutions to technical issues. You will work closely with internal teams and external partners to ensure that technical solutions align with customer expectations. You will also be responsible for managing escalations, ensuring service-level agreements (SLAs) are met, and continuously improving the customer support process.

This role requires strong leadership, technical expertise, and the ability to communicate effectively with both local and international customers.

Key Responsibilities:

1. Customer Service Leadership:

• Lead and mentor the customer service team to ensure consistent, high-quality technical support for global customers.
• Develop and implement customer support strategies that align with the company’s goals, ensuring all customer interactions are handled efficiently and professionally.
• Work with Customer Service Team located at other sites, to build up the 7/24 customer service capacity, and take charge of the ticket and task transfers with other sites.
• Build up and continuous-improve Customer Service team’s skill-sets including technical skills, communication skills and team-work spirit.
• Act as the point of contact for key customers, ensuring their needs are addressed promptly and effectively.

2. Technical Support for Customer:

• Act as a technical advisor for key accounts, providing expert guidance and support.
• Collaborate closely with second-line support teams and the R&D department to ensure complex technical issues are resolved efficiently.
• Facilitate communication between the customer service team and internal technical experts, ensuring that customer issues are escalated and addressed quickly.
• Oversee relationships with external service providers, including vendors and third-party support organizations, ensuring they deliver services according to agreed Service Level Agreements (SLAs).
• Develop a deep understanding of key accounts’ business models, technical architecture, and the specific solutions they are using.

3. Resource Management:

• Manage customer service resources effectively, including personnel, tools, and systems, to ensure optimal performance and availability.
• Manage customers’ assets and life-cycle, ensuring all customer-related hardware, service, and infrastructure are regularly maintained, updated, and replaced as needed.
• Oversee the site based customer resources and services, and implement best practices for resource allocation and usage to maximize efficiency and minimize downtime.

4. Escalation Management:

• Serve as the escalation point for major incidents, ensuring that critical issues are addressed with urgency and precision.
• Implement and manage escalation frameworks to ensure high-priority issues are resolved within defined timelines.
• Communicate effectively with both customers and internal teams during escalations, providing regular updates and ensuring transparency throughout the process.

Qualifications:

• Bachelor’s degree in a related field (e.g., Computer Science, Information Technology, Business Administration) or equivalent experience.
• 5+ years of experience in customer service management, preferably in a technical or IT environment.
• Strong technical knowledge and experience in supporting IT infrastructure, software, and services.
• Excellent leadership and team management skills, with experience managing a multicultural and multilingual team.
• Language Requirements:
  • Fluency in English and Mandarin.
• Strong problem-solving skills, with the ability to handle complex technical issues.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal teams.

Preferred Qualifications:

• Experience in supporting global customers across different time zones.
• Familiarity with customer support tools and ticketing systems (Jira).
• Experience working in a data center, cloud services, NVIDIA based AI Cloud eco-system, or IT infrastructure company is a plus.

Work Conditions:

• Location: Singapore-based role with occasional travel as needed.
• Working Hours: Full-time, with some on-call responsibilities to handle urgent escalations.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth in a global organization.
• A dynamic and collaborative work environment.

Who we are

Open Government Products (OGP) is a team of engineers, designers, and product managers who build technology for the public good. We proactively identify areas where technology can help, test our prototypes with actual users, and bring our best ones to launch. This includes everything from building better frontend applications for citizens, to automating the internal operations of public agencies. We use and release open source software, keep a flat hierarchy, and bypass bureaucracy to focus on delivery. Our end goal is that through our work, Singapore becomes a model of how governments can use technology to improve the public good. You can check out the results of our latest hackathon at https://hack.gov.sg/

Projects we have worked on include:

Covid-19 Vaccination National Appointment System - A suite of systems built to enable Singapore's national vaccination campaign for Covid-19. This includes informational sites, appointment booking systems, and records management systems.

Data.gov.sg - An open repository of all the Singapore Government's public data. It helps people understand the data using visualizations and articles, and provides real-time APIs for developers to use.

Parking.sg - A mobile app alternative to parking coupons. It lets users pay, extend, and refund their parking sessions just using their phones.

FormSG - A form builder tool for agencies to self-service and create online forms that capture classified data, with the goal of replacing paper forms.

Isomer - Isomer provides government agencies with an easy-to-deploy static website building and hosting service to create usable, secure and faster informational websites quickly.

RedeemSG - RedeemSG helps the Singapore Government to create, send and track redemptions of digital vouchers easily.

PaySG - PaySG was developed to enable digital payments for government services, and was initially used for payments for COVID-19 swab tests and Stay-Home Notices for incoming travellers to Singapore.

An overview of other OGP products can be found on our website: https://www.open.gov.sg/products/

What does a Product Operations Specialist do?

As a Product Operations Specialist in the healthcare team, you scale the success of the product by upholding user satisfaction, providing feedback insights, and strengthening operational practices.

The ideal candidate should have the passion and desire to achieve high customer satisfaction, communicate effectively with a range of stakeholders, gather feedback to improve our products, and take initiative to drive product success. Due to the nature of the work, this role is primarily in person, and regular visits to public healthcare institutions is expected.

Concretely, you are expected to:

• Work closely in a product team with Product Managers, Engineers and Product Designers to continually improve our products
• Maintain a close partnership with a range of stakeholders, from end users to senior management, to support product deployment
• Set up and maintain product support workflows, automations, guides, and tooling
• Set up and maintain user onboarding documentation, such as guides, FAQs, and training materials
• Gather and maintain user feedback in the form of dashboards for further analysis
• Identify key issues from user feedback, and deliver user insight to the team for further product development
• Optimise internal and external workflow and documentation to improve team efficiency
• Identify opportunities to increase user adoption by implementing propagation strategies, improving user onboarding experience, and managing user training

What is it like working here?

• Working for Public Good - We care about making an impact on public good. For the Product Management team, this means working directly on the biggest opportunities out there. This also means creating what’s best-in-class, and then propagating these practices widely across the government so that the Singapore Government is equipped to deliver the best impact possible to our people.
• Rapid Prototyping - We’re not about building too-big-to-fail ideas, or getting stuck behind existing ways of doing things or mega projects. Instead of spending too much time debating ideas, we prefer to test them and iterate rapidly. This means being clear on what we’re trying to achieve, leaning forward to farm for dissent and feedback, prototyping early, and scaling what works quickly.
• Ownership - We are not here just to keep existing processes running, but to make an impact toward public good. This means taking ownership of problems, figuring out what needs to be done, and keep going until the problems are solved, regardless of job scope or existing ways of doing things.
• Growth Mindset - We focus on makings better than they are today. This means that we are constantly working on new things and new areas, and reinventing the areas we are already ‘good’ at to get better. Working here means having a growth mindset as opposed to a fixed one, and leaning forward to try things, make mistakes, and learn.

We need someone like this

We look for individuals who take lots of initiative, enjoy the puzzle of solving open-ended problems, and are confident in challenging the status quo. Our team figures out the best way forward, not wait for instructions.

Public service is the core of what we do. This at times means ignoring political pressures and pushing things through for what is best in public interest.

We are looking for people who demonstrate these skills:

• Able to empathise with users, identify the root of the problem they are facing, and problem-solve independently.
• Communicate and work effectively with a range of users, from end-users to senior management.
• Ability to drive change and chart a direction when working on open-ended problems.
• Strong ability in operations, with experience in product development, customer success, strategy, or operational efficiency. Prior experience in product operations or product management in a fast paced environment is a bonus.
• Demonstrated outcomes in prior work and personal projects matter more than academic degrees.
• Feel comfortable with technical concepts and are able to explain how our products work to a range of audiences.
• Demonstrated technical ability and skills are a plus point.

At Abbott, we believe people with diabetes should have the freedom to enjoy active lives. That’s why we’re focused on helping people with diabetes manage their health more effectively and comfortably, with life-changing products that provide accurate data to drive better-informed decisions. We’re revolutionizing the way people monitor their glucose levels with our new sensing technology

• Strategic development and execution of marketing plans and tactics for FreeStyle Libre to drive market penetration and accelerate profitable sales growth.
• Drive brand awareness and adoption via multi-channel marketing, including healthcare professionals, direct-to-consumer and community activations.
• Establish and maintain robust marketing processes to drive seamless execution and a measurement culture to track progress and effectiveness.

MAIN / MAJOR RESPONSIBILITIES

• Develop and implement annual business plans to achieve business targets
• Plan and execute marketing activities flawlessly, working closely with cross-functional teams and partners
• Localize the global brand campaigns when necessary and execute 360 across all relevant channels HCPs, consumer, e-commerce, CRM and retail
• Develop and implement 360-communication plan with traditional and digital media and other consumer touchpoints, working with local media agencies, country manager, distributors and sales teams
• Track and articulate market performance, trends (e.g., digital media, social listening, competitive tracking, medical, regulatory, technological, social, environmental, and legal). and identify their impact on the business to influence business strategy, identify future risks and opportunities and ensure the business is delivering upon its growth targets.
• Demonstrate excellent project management skills
• Work collaboratively with Area and local cross functional teams to execute marketing initiatives with success, as well as identify further opportunities for Freestyle Libre.
• Analyze ROI of advertising and promotional investments to optimize the mix
• Monitor brand performance and marketing budget to ensure it meets KPIs on sales and profitability
• Build rapport & work closely with KOLs to drive brand awareness, preference and advocacy
• Execute field activities such as road shows, product training and symposiums to create product awareness among health professionals and public
• Ensure that all business activities are conducted in accordance with Abbott Code of Ethics and local government laws.

SUPERVISORY/MANAGEMENT RESPONSIBILITIES IF APPLICABLE

• One direct report

MINIMUM BACKGROUND / EXPERIENCE REQUIRED

• A basic degree in business studies, marketing, or any sciences
• 6+ years of consumer marketing management experience gained at a country, regional or global level of an MNC; experience in HCP marketing will be an added advantage
• Preferably in the pharmaceutical and/or FMCG Health or OTC /medical device industry
• Knowledge & experience in diabetes category will be advantageous
• Versatile, result-oriented, energetic / dynamic personality & passionate about branding
• Innovative & resourceful person that thinks out of the box to deliver creative and cost-effective branding strategies
• An excellent communicator, both verbally & in writing
• Intimate knowledge of marketing mix tools and application know-how
• In-depth understanding of the workings of strategic & operational marketing, business planning & current healthcare marketing best practices
• Organizational skills & operational rigor to ensure effective execution of plans
• Achieve Plan sales and margin
• Achieve new users and retention targets

Responsibilities:

Leadership and Team Management:

Lead, manage, and inspire a dynamic team of coordinators within the Operations Department.

Foster a culture of responsibility and dedication, ensuring each team member achieves their Key Performance Indicators (KPIs).

Process Optimization:

Actively update and refine workflow, mandates, processes, and protocols within the department to enhance efficiency and effectiveness.

Cross-Functional Collaboration:

Forge strong working relationships between coordinators, the sales team, and program managers.

Serve as a liaison to bridge communications, identify information gaps, and clarify job roles.

Technology Oversight:

Oversee the utilization and management of the App to streamline operations and enhance team collaboration.

Financial Coordination:

Coordinate the monthly review of logsheets for the finance department to ensure accuracy and compliance.

Meeting Planning and Facilitation:

Plan and facilitate regular operations meetings to provide updates, foster cohesion, and address challenges proactively.

Performance Monitoring:

Monitor and maintain records of coordinating hours per coordinator to optimize resource allocation and productivity.

Sales Support:

Assist the Sales Department with managing the SEP Portal to facilitate seamless operations and customer service.

Reporting:

Provide frequent updates to the Operations Director on departmental activities, challenges, and successes

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• Possess at least three years of relevant leadership experience, preferable in sport/fitness industry

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Attachment Description

The Business Development Manager will lead all business development efforts within the organisation, including the development and implementation of business development strategies and activities. He / She is required to identify new business opportunities to better meet the needs of existing markets and bring benefits to the organisation.

Specific Responsibilities

Individual to be involved in:

1. Formulate business development strategy and in-charge of the entire business development process

2. Develop new networking collaboration channels in assigned territories, market, channels, both online/offline

3. Plan and organise all business development & marketing activities

4. Prepare and deliver pitches to external parties like clients, partners and/or potential investors.

5. To find opportunity to open other market, platform or overseas businesses

Technical Skills and Competencies

1. Outstanding interpersonal and communication skills as well as a good work attitude.

2. Find new business ventures that will benefit the company and and enhance the organization's advantages with demands of the current markets.

3. Review marketing effectiveness metrics to improve product offers and corporate competitiveness.

Attachment Duration

- 6 months

Main duties and responsibilities:

• Manage sales activities, address customers' enquiries, sales order processing, initialing of quotations.
• Seek lead contacts from various sources and perform marketing/cold-call.
• Perform support to Sales Admin and Marketing function.
• Site visit / meeting to discuss on delivery requirement.
• Provide inside sales support to internal department to ensure team efficiency and effectiveness.
• Follow-up with site visit, order coordination and payment collection.
• Other ad hoc assignment as assigned.

Andaz meaning “personal style” in Hindi, is infused with character and weaves itself into the fabric of its locale. Andaz Singapore, strategically located in the city's up-&-coming Ophir-Rochor district, sets to offer the rich cultural experiences embedded in the neighborhood, authentically. The hotel's design reflects the vibrant, creative and energetic culture of Singapore's expanding Central Business District (CBD), as well as the inspiring and unscripted style set forth by Andaz. At Andaz, we set the stage to ignite creative minds and bring eclectic souls together, be it guests or colleagues.

Come join us to express your Andaz as Senior Sales Manager / ADOS if the following describes you.

You are an experienced and dynamic sales specialist who believes that the sky is the limit. You hold established relationships close to your heart and is always striving to go the extra mile for customer satisfaction. As an Associate Director of Sales, you lead by example in providing leadership in all selling activities within the hotel, working closely with related departments to maximize sales for the hotel.

Requirements

• Minimum 3 years of recent work experience in corporate or business development role within the hotel industry.
• Computer literacy in MS Office and Outlook is a must. Prior knowledge of any CRM system, e.g. Opera, Delphi, will be an asset.
• Flair for in-person or virtual presentations; keen eye for details; customer-focused and creative problem-solving attitude.
• Proactive and goal-getter attitude with ability to build lasting business partnerships.
• Ability to juggle multiple priorities and ongoing projects.
• A relevant diploma or degree in Hospitality or Tourism Management will be ideal.

** Please note that this is a local packaged position and we regret that only shortlisted candidates will be notified **

1. Ability to develop, configure and maintain IBM Content Navigator and IBM Case Manager
2. Minimum hand on experience of two to three FileNet Projects.
3. Having basic knowledge on Customizing the widgets.
4. Implementing modern programming languages such as JAVA and J2EE.

1. Deep knowledge on ECM products for designing and developing.
2.Experience in IBM Case Manager Solutions design and development
3. Experience working with J2EE Concepts and Rest Ful services and standards to devleop custom java components.
4. At least 5 years of experience on FileNet projects and need to work individuallyWork with interfacing applicaitons and integrate FileNet applicaitons with other applications.
5. Very Good knowledge on deploying the artifacts in all environments.

1. Must have experiance in design and ar architecture and solutions by working with Customers and assess their current business needs.
2.Understand complex data flows to define and execute technical strategies.
3. Work with large scale enterprise IBM P8 Architectures for installations, build and document business requirements.
4. Exposure to Web Standards and Dojo in designing and developing Web based UI modules
Troubleshooting and performing root cause analysis on application and web servers to diagnose issues and rectify them.

Main duties and responsibilities:

• Manage sales activities, address customers' enquiries, sales order processing, initialing of quotations.
• Seek lead contacts from various sources and perform marketing/cold-call.
• Perform support to Sales Admin and Marketing function.
• Site visit / meeting to discuss on delivery requirement.
• Provide inside sales support to internal department to ensure team efficiency and effectiveness.
• Follow-up with site visit, order coordination and payment collection.
• Other ad hoc assignment as assigned.

• · We are seeking a professional General Manager to oversee the restaurant operations.
• The incumbent is expected to direct and lead the team to achieve the hotel’s strategic goals in expanding business opportunities, customer satisfaction and staff engagement.
• Responsible for developing annual and medium term strategies and plans to achieve profitability.
• To excel in this role, you must be approachable and detail-oriented with proven hospitality or management work experience.

Responsibilities :

• Lead, motivate and provide effective leadership to the management team to ensure all functions are operating effectively
• Responsible for the restaurants profit & loss to ensure that KPIs are achieved
• Drives guest satisfaction and maintains high service standards through consistent reviews of patrons feedback; effective communication as well as institutionalizes a culture of accountability and continuous improvement to mitigate shortfalls, so as to improve overall customer journey and experience
• Ensure compliance with relevant regulations/ legislations and the restaurant’s standards
• Ah hoc duties / projects as assigned

The Field Service Engineer will be responsible for providing onsite technical support, troubleshooting, preventive maintenance, and customer training for radiology equipment, diagnostic monitors, nurse call systems, and operating lights. This role requires a proactive, customer-oriented professional who is adept at managing field service tasks and ensuring the operational efficiency of medical and radiology systems.

Key Responsibilities

• Conduct onsite preventive maintenance (PM) and troubleshooting for radiology equipment, diagnostic monitors, PCs, accessories, nurse call systems, and operating lights.
• Ensure quick and effective diagnosis of equipment issues and apply corrective actions to restore functionality.
• Perform monthly updates of DVD/USB counter records and log checks, obtaining customer signatures for verification and documentation purposes.
• Maintain accurate service logs and provide timely reports for all service visits.
• Provide onsite support, preventive maintenance, and troubleshooting for automatic DICOM DVD/USB burners and PACS (Picture Archiving and Communication System).
• Ensure the system's compliance with safety and performance standards and address issues to minimize downtime.

Requirements

• Familiarity with Microsoft Office and general computer skills.
• Ability to learn and research technical information independently.
• Basic interpersonal and communication skills for engaging with colleagues and clients.
• Reliability and strong commitment to meeting assigned responsibilities.
• Capable of handling high-pressure situations and meeting urgent requirements.

If you are keen to join our dynamic team, please submit your resume in either Word or PDF format to [email protected]. In your application, kindly include the following details:

• Current Salary
• Expected Salary
• Availability
• Reason for Leaving

We appreciate your interest in this opportunity. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)

IN-HOUSE CLEANERS

=DREAMS (Singapore) Limited is a first-of-its-kind secular, co-ed weekday residential model that provides after-school academic and holistic support to promising and aspiring children from low-income households. It aims to empower them to dream of a future where they are not limited by family circumstances.

We are seeking a highly motivated individual to join our team as In-House Cleaners. This individual will be responsible in maintaining cleanliness and ensuring a safe and pleasant environment to our scholars, visitors and staffs within our residential campus.

Interested candidates may submit their resume to [email protected]

KEY RESPONSIBILITIES

Positive role model

• Be a positive role model for youths from low-income families
• Be respectful
• Willingness to learn and teach the scholars

Maintaining Area Cleanliness

• Washing of common toilets, handicap toilets and shower area to maintain hygiene standards for residential and visitors’ use. Ensure all toilets cleaning supplies are adequately stocked.
• Vacuum all carpeted areas.
• Sweeping, dusting and mopping of building floor areas such as MPH, lift lobbies, corridors and staircases.
• Sweeping, mopping, dusting and wiping of all such as office, meeting rooms, dorm rooms, digital room, security office and laundry room to ensure cleanliness.
• Wiping of all lift panels and glass panels within the campus to ensure they are free of dirt and grime.
• Clearing of rubbish from the common rubbish bins and washing the bin centre surrounding area, rubbish bins and bin chambers.
• Sweeping the outdoor area such as carpark and multipurpose sports courts.
• Carry out monthly heavy cleaning tasks (pressure wash jet spray, clean refrigerators, microwaves, fans, etc.) and ad-hoc special projects.
• Cleaning and packing of cleaning equipment for next day usage.
• Water all plants within the campus.

Maintaining MPH, Kitchen and Pantry

• Assist in preparing drinks/snacks in meeting rooms. Ensure all utensils are washed and drinks/snacks are stocked well.
• Ensuring pantry areas and kitchen are clean and kitchenware and dinnerware are wash and properly kept.
• Ensure MPH is clean and free from any unwanted items.
• Wash all dishcloths for kitchen and pantry regularly.
• Ensure all cleaning supplies/chemicals in kitchen and pantry rooms are well stocked.
• Assist to stocktake pantry items and report to Housemaster when stocks are low.

Administration and Operations

• Ensure that the campus is free from any dangerous/hazardous items.
• Monitor scholar’s behaviours and correct them of any wrongdoings. Report any issues/wrongdoings to Housemaster if need be.
• Assist in teaching the scholars on the proper way of managing cleanliness.
• Assist in managing lost & found items.
• Informing any matters/feedbacks to the Housemaster when necessary.
• Report any damages/faults on equipment and facilities to Housemaster.
• Supporting any =Dreams events and other organisational activities
• Any other ad-hoc duties assigned by the Housemaster.

QUALIFICATIONS

• Proven working experience as a Cleaner.
• Possessed the necessary cleaning certifications.
• Ability to handle heavy equipment and/or operate machinery.
• Knowledge of cleaning chemicals and supplies.
• Good communication and interpersonal skills.
• A strong team player.
• Experience working with children, youth and low-income families

Role Purpose (Why do we need this role?)

To lead Swire Shipping’s pursuit of operational excellence with a focus on delivering a competitively

structured operational infrastructure to deliver on the liner trades’ network proposition.

To lead the line operations team and Vessel Planning teams across Singapore, USA and India regarding

the operational aspects of the network and service delivery commitments with focus on schedule

integrity, capacity utilization, voyage costs, on-time performance and quality assurance objectives.

In accordance with the pursuit “Operational Excellence” and the Swire Shipping Supply Chain

Sustainability Code of Conduct, promote and implement “Zero” harm practices across all stakeholders in

the Swire Shipping network.

Role Accountabilities (What is this role responsible for delivering?)

Network/Service delivery/Cargo Planning

• Network Delivery: Responsibility for delivering the service framework as per the Business Plan with a focus on on-time performance and cargo delivery promises

• Operational Costs: Responsibility for USD 400 Million fixed voyage costs, budgeting and forecasting across South Pacific and North Pacific trades.

• Schedule Management: Continuous focus on meeting and exceeding schedule integrity targets.

• Utilization: Drive continuous improvement in capacity utilization, productivity improvements and deployment of assets with 14 member Planning team in Chennai, India.

• Cargo Handling and Stowage Management: Responsibility for cargo planning and stowage activities and for supporting tools, systems and processes by working closely with the Chennai, India Planning centre.

Strategic projects

• Formulate and implement key operational initiatives and projects including development of fit for purpose network scheduling solution

• Deliver a robust & sustainable operational network that meets the current and future growth needs of the

liner trades

Techno Commercial

• Interface with Fleet / Tonnage Dept/Vessel Performance- Ensure continuous focus on cost efficiency targets, productivity improvements.

• Loss Prevention- Coordinate with Cargo Care/ Haz/Reefer Desk to ensure highest service delivery standards to customers including pre- and post-shipment activity including survey requirements

• Vessel Suitability / Deployment (e.g. Charter tonnage) for loadability.

Network/Partnerships/JWC

• Direct operational participation in Joint working committee and co-ordinate operational aspects of day-to-day partnership management.

• Key Co Ordinator for delivery of service framework as per the Business Plan with a focus on on-time performance and cargo delivery promises incl VSA / SCA services.

• Administering service partner communications including vessel sharing agreements, slot cost calculation, service performance reviews/feedback

• Participate in development of internal and external partnerships that are fit for purpose, sustainable, and promote cost effective and optimized utilization of resources and assets

Business improvement

• Implement a structured business improvement framework that optimises performance of internal resources and assets that promote “Raising the Bar” initiatives across Line Operations. Create a culture of continuous improvement in all aspects of operations

Customers

• Development of innovative solutions for key commodities / cargoes that enhance the Liner Trades competitive advantage and add value to customers

• Assist the Commercial teams’ effectiveness in delivering on customer and market goals

• Development of innovative solutions for key commodities / cargoes that enhance the Liner Trades competitive advantage and add value to SSL's top customers.

Cost

• Drive cost efficiency across all services

• Identify efficiency opportunities to reduce operational costs and lower overall cost.

• Pro-active communication with all stakeholders to maintain schedule reliability in the most cost-efficient manner

• Ownership of minimizing port call costs and create opportunities to eliminate avoidable costs.

• Work closely with line, line operations and network teams to effectively manage P&L on all services.

• Ensure the CVP activities are performed timely. Within 48hrs after vessel departure

• Achieve agreed accuracy target of CAR vs Invoice – Minimum 80% and progress to achieve 95% accuracy.

• Provide cost insight to the functional manager and explain all the variances.

People Management

• Lead employees to meet the organisation’s expectations for productivity, quality, and goal accomplishment.

• Provide oversight and direction to the employees in the team in accordance with the organisation's policies and procedures.

• Plan staffing levels and work with Human Resources to recruit, interview, select, hire, and employ the right people within budgetary guidelines.

• Coach, mentor and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities.

• Consciously create an engaging workplace culture that emphasizes the identified mission, vision, guiding principles, and values of the organisation.

• Lead employees using a performance management and development process including goal setting, feedback, and performance development planning.

• Empower employees to take responsibility for their jobs and goals. Delegate responsibility, drive accountability and provide regular feedback for continuous improvement.

• Manage and maintain effective employee work schedules including assignments, job rotation, training, vacations, and paid time off, cover for absenteeism, and overtime scheduling.

• Maintain two-way transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM, and regular interpersonal communication.

• Deliver key people related activities in conjunction with HR that will lead to the enhanced engagement and retention of team members.

Leadership

• Overall responsibility for leadership of line operational excellence projects, cost budgets, asset management.

• Overall responsibility for leadership and management of the line operations and stowage team.

• Ensuring operational teams are structured, resourced, trained, and equipped to meet the requirements of the business.

Internal and External Relationships

External

• Partner Lines

• Service providers and suppliers

• Ship personnel

• Surveyors and Industry Regulators.

• Customer

Internal

• Performance Manager

• Regional Operations Department

• Line/Trade Management

• Networks

• Overseas regional managers and staff

Crisis Management

• Make every effort to be aware of and understand your role in the event of a crisis.

• Make every effort to attend any relevant training, simulations and or meetings relating to Crisis Management.

• Perform your role as best as possible in a calm and collaborative manner in line with the relevant policy and procedures in the event of a Crisis.

• Provide input and feedback towards the ongoing improvement of the Crisis Management framework and procedure.

Safety

• Ensure that all stowage planning activities conform to international and in-house regulations with respect to:

o Vessel safety and stability requirements

o Cargo loading and securing requirements

o Adherence to IMDG code, DOC, and in-house rules for hazardous cargo loading

o Establish best practices and appropriate KPI’s for the stowage planning team

• Drive safety behaviour across all Ports within the SS Network

• Take responsibility for the safety of myself and those around me by displaying safety leadership

principles (i.e., Safety I’s & Accountability ladder).

• Challenging and stopping unsafe acts and behaviours or unsafe conditions.

• Comply with the Global Safety Standards, Policies and Operating Procedures.

Key Qualifications & Skills (What knowledge will ensure success in the role?)

Qualifications

• Master Mariner with practical hands-on marine experience with at least 10 years of Seafaring and 3-5 years of shore-based senior management experience in shipping-related businesses.

• Prior experience in Liner Operations, vessel planning & networks related interactions are an advantage.

Technical Skills

• Comprehensive knowledge of the commercial, technical, legal and regional aspects of shipping operations and management

• Hands-on experience in vessel planning, cargo handling/stowage as well as sea-fastening requirements in terms of best-practice standards

• Proven experience in people management, leadership, and development

• Sound understanding of cost management

• Proven ability to build relationships and teams

• Strong analytical, numeracy and communication skills

• Knowledge of general macro-economic principles and international trade

Professional Skills

• Focuses on results, profitability, and performance

• Leadership: ability to set a vision, and guide and grow people to deliver results

• Customer-centricity: Dedicated to meeting the expectations and requirements of internal and external customers by providing improvements in products and services. Talks and acts with customers in mind. Builds a high level of customer orientation throughout the organisation.

• Ownership and accountability: Take responsibility for individual and team output and results.

• Focused on results, profitability, and performance.

• Collaboration: Work effectively with internal and external stakeholders; seek and provide help to colleagues

• Demonstrates ability to proactively strategize and plan effectively and deliver outcomes in a competitive business environment.

• Strong conceptual and analytical skills.

Our unique pharmaceutical business offers exposure to medicines, vaccines and consumer healthcare products across a patient’s life cycle from conception to later life, with brands coming from; our established business, wholly owned local companies and local brands. We have an exciting opportunity for the right person to join our regional marketing team; to help transform the business and deliver on our ambition to grow the business with our expansion in to e-commerce and digital healthcare services. Beyond day to day marketing, there will be involvement with Business Development (BD) to build the product pipeline and fill the innovation hub. The right candidate will be able to work independently and be creative and passionate.

The role is tasked with (1) innovative marketing plans, in partnership with affiliate businesses and the global marketing team (2) forecasting marketing initiatives based on consumer insights and analysis of new business opportunities (3) enhancing the capabilities and talent pipeline in the marketing organization (4) leading programs to deliver on the APAC strategy to double the size of the business.

The position is responsible for also working closely with cross functional teams across the geographies.

Responsibilities

• To review and support the APAC region’s strategic business plans for the group of products (Brands, BGX, Gx and OTx) and to support APAC region’s sales and share growth for the group of products with a focus on current as well as the product portfolio of new launches.
• Provide support to affiliate to assure the commercial success of assigned brands/TA
• Ensure APAC EPD builds and enhances a Marketing led mindset with insights, patients and customers at the core of everything delivered.
• Develop project and marketing plans supporting new product introductions from both internal and external resources
• Success in the role will take into account the delivery of sales against Plan numbers, utilization of the promotional support budget and improved market share of brands across TAs.
• Design, manage and support marketing insights driven brand plans for APAC EPD with the involvement as appropriate of all key stakeholders. The plans should identify future trends and address all key issues, CSFs and execution steps.
• Work cross functionally across APAC in executing the annual and long term marketing plan.
• Ensure Affiliate Marketing plans are reviewed, challenged and executed well.
• Design, plan and organize execution of key regional marketing programs for the brands including digital and multichannel customer engagement.
• Create mechanisms to monitor and assess execution of marketing programs. Adapt plan and tactics accordingly
• Be responsible for Regional launch plans and ensure optimal utilization of the planned promotional support budget
• Ensure suitable commercial input for NPD business case evaluation (clinical development and Licensing & Acquisitions (L&A))
• Leverage market insight and market research programs for key brands to answer key questions posed by the brand to deliver on unmet needs
• Ensure capability building across the region in launching new BGx and marketing BGx
• Collaborate with sales team and reinforce portfolio selling and category management
• Reinforce best practices sharing across affiliates
• Represent Asia in Divisional/Global Marketing forums

Requirements

• Business degree – Graduate or Post-graduate
• +8 years of pharmaceutical marketing experience
• Regional experience is an asset
• Local experience in APAC with ideally at least 1 year experience in sales on top of marketing
• Knowledge of APAC pharmaceutical market
• Experience in cardiology, CNS, respiratory TA is a plus
• Fresh consumer mindset thinking that shows innovation and ambition
• Keen interest to challenge the status quo in order to transform the business
• Agility and clear communication skills to be a key influencer with a variety of stakeholders
• Hungry for a challenge
• Resilience to upgrade thinking with the objective to grow the business
• Intrapreneurial, takes initiative and comfortable to take the lead
• Exuding high energy, demonstrating progressive thinking that is market competitive
• Insights driven brand builder. Brand champion
• Comfortable to operate with multiple competing priorities with limited resources
• Collaborative leadership style, able to bring multiple parties together to resolve an issue
• Excellent interpersonal skills

The Role :

• Planning and Scheduling: Coordinate with project managers and clients to plan installation schedules, taking into account resource availability, project timelines, and customer requirements.
• Team Management: Lead and supervise installation teams, including technicians, contractors, and subcontractors, assigning tasks, providing training, and ensuring adherence to safety protocols and quality standards.
• Site Preparation: Coordinate site visits to assess installation requirements, including site layout, equipment placement, and logistics for materials delivery.
• Resource Allocation: Manage resources such as equipment, materials, and personnel to ensure smooth and timely installation processes.
• Quality Control: Implement quality assurance measures to ensure installations meet company standards and customer expectations, conducting inspections and resolving any issues or deficiencies.
• Compliance and Safety: Ensure compliance with relevant regulations, codes, and safety standards throughout the installation process, promoting a culture of safety among installation teams.
• Communication: Serve as the primary point of contact for clients and internal stakeholders, providing regular updates on installation progress, addressing concerns, and resolving conflicts as needed.
• Problem-solving: Identify and address challenges or obstacles that may arise during installation, developing solutions and making decisions to keep projects on track.
• Documentation and Reporting: Maintain accurate records of installation activities, including documentation of materials used, work performed, and any deviations from the original plan. Prepare reports for project managers and clients as required.
• Customer Satisfaction: Ensure customer satisfaction by delivering installations that meet or exceed expectations, addressing any issues or concerns promptly and professionally

The Requirements:

• Bachelor’s degree in a related field or equivalent experience
• Minimum of 5 years of experience in installation management or a related field
• Proven track record of successfully managing installation projects
• Excellent communication and leadership skills
• Strong organizational and time management skills
• Ability to work in a fast-paced environment and manage multiple projects simultaneously
• Experience in installation of equipment and systems
• Knowledge of installation guidelines and procedures
• Familiarity with safety and quality standards
• Proficient in use of relevant software and tools
• Familiarity with installation tools and equipment
• Excellent communication and organizational skills
• Strong problem-solving and decision-making abilities
• Ability to multitask and prioritize tasks to meet strict deadlines
• High attention to detail and accuracy
• Ability to work in a team environment
• Strong, planning and reporting skills;
• Ability to establish and maintain effective working relationships with both internal and external customers;
• Strong decision making and analytical abilities;
• Must be organized and detail oriented;
• Self-motivated with the ability to motivate and influence others.

To Apply:

Please send your latest CV in word file to [email protected]

Kindly indicate your availability, current and expected remuneration package.

We regret that only shortlisted candidates will be notified.

For more job opportunities, please visit our career page: http://quinnox-solutions.com/c...

Quinnox Solutions Pte Ltd (License Number: 06C3126)

Registered EA Personnel (Reg. No.R21103082)

The Sales Executive will be responsible for identifying and pursuing new business opportunities, engaging with clients, and presenting products to key stakeholders within the installation and interior design markets. This role requires a proactive individual with a background in sales and a passion for understanding market trends and customer needs. The ideal candidate will have experience in business development, a strong customer focus, and the ability to communicate effectively with office managers, interior designers, consultants, and end-users.

Key Responsibilities

• Identify and pursue new business opportunities across different markets and industries to expand the company’s customer base.
• Build and maintain strong relationships with clients, understanding their needs and identifying ways our products can address them.
• Present and explain products and solutions to office managers, interior designers, consultants, and end-users, tailoring the approach to meet diverse client requirements.
• Conduct product demonstrations and provide detailed explanations to enhance customer understanding and drive sales.
• Engage in ongoing market research to stay updated on the installation market, competitor products, alternative solutions, and emerging opportunities.
• Utilize insights from market analysis to adjust sales strategies and develop competitive sales pitches.

Requirements

• Diploma in Business Administration, Marketing, Engineering, or a related field.
• Minimum of 2 years of sales experience, preferably within a related industry.
• Proven track record of achieving or exceeding sales targets and managing client relationships.
• Excellent communication and presentation skills.
• Strong analytical and research skills for market analysis.
• Ability to work independently, manage time efficiently, and prioritize tasks effectively.

If you are keen to join our dynamic team, please submit your resume in either Word or PDF format to [email protected]. In your application, kindly include the following details:

• Current Salary
• Expected Salary
• Availability
• Reason for Leaving

We appreciate your interest in this opportunity. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)