GENERAL RESPONSIBILITIES:

The Project Manager (PM) is in charge of planning and coordinating all the activities of a project from initialization to proper completion. Working with site supervisors, the PM job is to ensure that works are carried out in accordance to specifications in the contract and/or specifications provided by designers /architects / engineer.

[Project type involves flat renovation and construction of landed houses (turn key from foundation to interior finishing)].

DAILY RESOURCES TO MANAGE/COORDINATE:

Tool box meetings, safety briefing, tools, equipment, leaders and workers (x 70 paxs), transport, store, fabrication factory & carpentry factory, stone factory.

WEEKLY RESPOSIBILITIES:

To carry out random site inspection ensuring that project plans are carried out properly and schedule is on time. Meeting and debriefing supervisors and leaders. Project administrative works.

Candidate must have the ability to nurture effective professional relationships with staff and clients.

Strong project management abilities. Confidence to thrive under pressure. Should have at least prior min 5 years' experience.

Job Description & Requirements

• Plan, lead and monitor progress and performance against the project plan
• Manages day-to-day operational aspects of a project, which includes manpower planning, construction progress monitoring, preparation of master schedule and cost control
• Take actions to deal with the results of delay, bad weather or emergencies at construction site
• Liaise with clients, consultants, subcontractors and authorities in resolving site issues
• Effectively applies safe and economical methodology enforces project standards
• Recognised Degree in Civil Engineering or its equivalent
• Minimum 10 years' construction experience in project/site management in construction industry
• Must have working experiences in site construction management.
• Completed relevant safety courses required by MOM
• Independent, diligent, meticulous and highly motivated with excellent team spirit

Responsibilities

• Work closely with the sales team to generate local catering and meeting leads with close follow-up and monitoring of leads leading to conversion.
• Respond to telephone/online catering sales enquiries
• Build and maintain good client relationship and rapport
• Solicit new corporate clients through cold calling and sales visit
• Assist clients in professional event planning, packaging and menu selection
• Keep abreast of trends and developments in catering industry
• Actively brainstorming of creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering functions

Requirements

• Possess O Level / Diploma / Degree in Business, Marketing with at least 5 years of relevant experience in F & B industry will be an advantage
• Able to converse effectively in English and Mandarin to manage Mandarin speaking clients
• Self discplined, proactive and have strong sense of urgency
• Must be self-driven, dynamic, meticulous, creative and sales oriented
• Outgoing personality, highly motivated, independent individual and yet an inclusive team player

Working days: 5 days

Location: Located in the West (Pandan Loop)

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified.

Thank you for applying.

CHARTERING OPERATION

Job Description & Duties:

- prepare charter party

- prepare hire statement / frt invoice / commission invoice

- prepare laytime calculation

- follow up daily operations

- check port disbursement account

- assist and perform any other duties delegated by chartering manager

Requirement:

- working experience in shipping line

- mature and meticulous individuals, self motivated, independent & hardworking

Others:

- Career advancement prospects

- Good working environment

- Salaries will commensurate with qualifications and experience

- Location: Town

- knowledge of foreign language will be most welcome

Qualified or interested candidates, please send your updated resume in WORDS

format, stating the following : -

- Availability

- Current / last drawn salaries

- Reasons for leaving previous employment

- Expected Salary

We regret that only shortlisted candidates will be notified.

Position Summary:

The Integration Manager leads an Engineering team which is responsible to Integrate, Verify, Validate and Qualify the solution or system in line with customer requirements. An Integration Manager plays a crucial role in ensuring that various software systems within an organization work seamlessly together.

This position reports to the Engineering Delivery Manager.

Interface with technical community which peer-review the documents.

Interface with Customer for system acceptance.

Main Tasks & Responsibilities:

• Oversee Integration Projects: Plan and execute system integration projects to ensure seamless interoperability between different software applications, hardware systems, and IT infrastructures.
• Develop Integration and Test Strategies: Create and implement strategies, architectures, and platforms to facilitate efficient and secure data exchange and workflow across systems.
• Coordinate with Teams: Work with cross-functional teams, including IT, software development, and business units, to gather integration requirements and translate business needs into technical specifications.
• Design and Deploy Solutions: Design, test, and deploy integration solutions, such as APIs and middleware, to connect disparate systems and enable data synchronization.
• Monitor Performance: Monitor the performance of integrated systems, identify bottlenecks or issues, and apply necessary adjustments or enhancements to improve efficiency and reliability.
• Manage Integration Environment: Ensure proper version control, configuration management, and compliance with data security and privacy standards.
• Training and Documentation: Facilitate training sessions and create documentation for IT staff and end-users to ensure they understand the integration processes and can troubleshoot common issues.
• Provide associated documentation, according to internal process.

Essential Requirements:

• Degree in Computer Science, Information Technology, Electronics Engineering or related discipline
• Experience working within a Systems Engineering lifecycle
• Minimum of 10 years’ experience in a Senior Engineering role
• Experience in managing multi-disciplinary teams
• Experience in IT/Security/C2/defence related projects from a Systems Engineering perspective
• Good knowledge on how large projects are managed
• Strong oral and written communications skills
• Strong liaison and stakeholders management skills
• Strong motivation to be involved in all phases of a project life cycle, from bids to project completion

Desirable Requirements:

• Membership of relevant professional organisation, e.g. PMP, ITIL, INCOSE, Institution of Engineers, etc.
• Experienced in integration of large and complex software systems

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

We are seeking a highly skilled and business-level bilingual Consulting Manager to lead our engagement with a client in Singapore. The ideal candidate will serve as a trusted advisor and key liaison, leveraging their deep knowledge of banking operations and systems to ensure seamless collaboration between the Japanese FS team and the client. This role requires strong expertise in financial services, project management, and stakeholder management across diverse cultural contexts.

Key Responsibilities:

1. Client Engagement:

• Develop and maintain strong relationships with key stakeholders within the client.
• Act as the main point of contact for client interactions and issue resolution.

1. Project Management:

• Lead and oversee system implementation and business process re-engineering (BPR) projects for the client’s operations.
• Coordinate project phases, ensuring timely delivery and alignment with client expectations.

1. Consulting Delivery:

• Provide expert advice on payment systems, ISO20022 migration, and other banking systems.
• Support global banking operations and system planning, with a focus on overseas expansion and compliance.

1. Collaboration:

• Work closely with the Japanese FS team to align consulting strategies and deliverables.
• Facilitate cross-cultural communication between internal teams and external clients.

1. Business Development:

• Identify opportunities to expand consulting services with the Client.
• Contribute to proposal development and presentations for additional projects.

Qualifications and Skills:

Education: Bachelor’s or Master’s degree in Engineering, Computer Science, or a related field.

Experience:

• 8+ years of experience in banking operations, system development, and consulting for financial services.
• Proven track record of managing large-scale system implementation projects.
• Experience working with Japanese financial institutions is highly preferred.

Technical Skills:

• Strong knowledge of payment systems and banking operations.
• Familiarity with ISO20022 standards and migration processes.

Certifications (Preferred):

• PMP or equivalent project management certification.
• Relevant IT certifications related to system implementation.

Key Attributes:

• Excellent cross-cultural communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Highly proactive and able to work independently under minimal supervision.
• Commitment to high-quality service delivery and customer satisfaction.

Job Description

• Ability to oversee the entire process and knowledgeable in project management relating to all operational and administration procedures.
• Carry out project planning, cost control and project documentation.
• Provide the direction in construction planning, coordinate works with sub-contractors, Client and Consultants to ensure overall construction progress based on schedule of works.
• Ensure timely and smooth progress of works.
• Ensure quality of works is achieved and safety & environmental regulations are complied with.
• Ensure project activities complied with the Company’s ISO system.
• Lead a team of project staff.

Job Requirements

• Possess a degree in Civil Engineering or Construction Management with at least 8 years of relevant working experience preferably with main contractor.
• Good people management skills to coordinate between the various disciplines and teams on the project.s.
• Good people management skills to coordinate between the various disciplines and teams on the project
• Possess good problem-solving skills.
• Bilingual in English & Mandarin in order to communicate with Chinese speaking counterparts.

Situated in the heart of Singapore's Central Business District, Rakuten Asia Pte. Ltd. is Rakuten's Asia Regional headquarters. Established in August 2012 as part of Rakuten's global expansion strategy, Rakuten Asia comprises various businesses that provide essential value-added services to Rakuten's global ecosystem. Through advertisement product development, product strategy, and data management, among others, Rakuten Asia is strengthening Rakuten Group's core competencies to take the lead in an increasingly digitalized world.

Rakuten Group, Inc. is a global leader in internet services that empower individuals, communities, businesses, and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content, and communications to approximately 1.7 billion members around the world. The Rakuten Group has nearly 32,000 employees and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/.

As a Tax Manager you will be responsible for both Singapore and International tax matters. You will be working closely with our in-house global tax team and act as a liaison with external tax advisor.

Key Role and Responsibility:

• Global Minimum Tax Governance: Ensure compliance with international tax regulations and standards.
• Transfer Pricing Compliance Management & Advisory: Coordinate and/or prepare transfer pricing documentation in collaboration with local advisers. Manage risk assessments and prepare defense files. Review and ensure the accuracy of intragroup agreements.
• Tax Compliance Management: Oversee the preparation and filing of all tax returns to ensure compliance with local, state, and federal tax laws.
• Tax Project Management: Manage tax-related projects, ensuring timely and accurate completion.
• Tax Audit Management: Handle inquiries and manage tax audits effectively and maintain a close relationship with tax authorities to facilitate smooth audit processes.
• Collaboration with Regional Tax Teams and External Consultants: Work closely with regional tax teams to ensure alignment and consistency in tax practices and liaise with external tax consultants to obtain expert advice and support.
• Tax Controversy Resolution and Prevention: Proactively identify and resolve potential tax controversies. Develop strategies to prevent future tax disputes.
• Contract Review from a Tax Perspective: Review contracts to identify and mitigate potential tax risks.

Mandatory Requirements

• More than 10 years’ experience in the Tax Services
• Bachelor’s Degree in Tax or Accounting
• Ability to lead & work closely with stakeholders from all levels
• Excellent communication skills
• Experience in digital service and/or telecom industry
• Ability to take on challenge and work under pressure
• CA/CPA would be a plus

Rakuten is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief or age.

About Cynapse

Cynapse is a leading AI-driven company specializing in enterprise-grade Video Intelligence Solutions, tailored to meet the unique challenges of various industries. Our vertical-specific solutions empower organizations to enhance safety, operational efficiency, and security in complex environments such as roads, seaports, airports, and cities. By combining advanced Vision AI with Generative AI, we continually push the boundaries of video analytics, delivering insights and automation that transform operations.

Led by a global team with a proven track record of scaling startups into market leaders, we foster innovation, collaboration, and diverse perspectives. Headquartered in Singapore, Cynapse serves clients worldwide, redefining what's possible with video intelligence.

Job Description

We are seeking an experienced Product Manager to join our team, working closely with the Senior Product Manager on strategic planning, roadmap development, and execution. This role will support product initiatives, ensuring alignment with company goals, and contribute to continuous product improvement. The ideal candidate is a strategic thinker with strong communication skills and the ability to collaborate cross-functionally to deliver exceptional products that drive business growth.

Responsibilities

Product Planning and Roadmap Execution: Collaborate with the Senior Product Manager to refine and execute the product roadmap, ensuring initiatives align with market needs and business objectives.

Feature Definition and Prioritization: Assist in defining, prioritizing, and detailing product features and requirements, balancing user needs, technical feasibility, and business impact.

User Research and Feedback Analysis: Work with the Senior Product Manager to gather and analyze user feedback and market research, ensuring insights inform product decisions and enhancements.

User Experience: Act as the voice of the customer. Gather and analyze user feedback, conduct customer research, and work with design to deliver exceptional user experiences. Continuously improve product features and performance.

Cross-Functional Collaboration: Coordinate with engineering, design, marketing, and other teams to ensure smooth execution of product initiatives and timely delivery of features.

Qualifications

Minimum of 2-3 years of experience in product management or a related role, preferably as part of a collaborative product team.

Minimum 1-2 years of experience working in an Agile environment with cross-functional teams, including engineering, design, and marketing. with a strong understanding of Agile methodologies.

Proven experience in building product roadmaps, managing stakeholder expectations, and delivering products that meet market needs.

Strong analytical skills with experience in leveraging data and customer insights to drive product decisions.

Familiarity with product management tools (e.g., JIRA, Confluence) and design collaboration tools (e.g., Figma).

Personal Competencies

Innovative, motivated, quick learner, and ability to work with minimum supervision.

Thrives in a dynamic and fast-paced environment, quickly adjusting to shifting priorities and requirements.

Strong customer empathy and the ability to translate user needs into impactful product features.

Demonstrates a collaborative mindset, with the ability to work effectively under the guidance of the Senior Product Manager and within cross-functional teams.

Attention to detail, curiosity, and passion for technology.

Excellent communication and collaboration skills to work effectively with senior product leadership and cross-functional teams.

Benefits

Competitive base salary and a generous stock option package

Unique opportunity to work with a talented global team on cutting edge technologies

informal and exciting work environment with flexible hours

Due to the nature of the role, the position is considered for candidates who are based in Singapore

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Strategically manage warehouse in compliance with company’s policies and vision
• Oversee receiving, warehousing, distribution and maintenance operations
• Setup layout and ensure efficient space utilization
• Initiate, coordinate and enforce optimal operational policies and procedures
• Adhere to all warehousing, handling and shipping legislation requirements
• Maintain standards of health and safety, hygiene and security
• Manage stock control and reconcile with data storage system
• Prepare annual budget
• Liaise with clients, suppliers and transport companies
• Plan work rotas, assign tasks appropriately and appraise results
• Recruit, select, orient, coach and motivate employees
• Produce reports and statistics regularly (IN/OUT status report, dead stock report etc)
• Receive feedback and monitor the quality of services provided

About EON Consulting & Training Pte Ltd:

Established in 1996, EON Consulting & Training Pte Ltd specializes in providing human capital consulting and training services to organizations in Singapore. Our mission is to build human capital capability and capacity through organizational development solutions. We are committed to fostering growth, inspiring excellence, and transforming challenges into opportunities.

Key Duties and Responsibilities

1. Office and operational IT and equipment management

2. Procurement and Office Environment

3. Human resources management

4. Financial management

5. Corporate support

Prerequisites:

- Bachelor's degree in Business Administration, Management, or related field

- Minimum 5 years of experience in an administrative management role

- Proven track record in office management and procurement

- Experience in a B2C office environment a plus

Competencies:

- Strong organisational and multitasking skills

- Excellent communication and interpersonal skills

- Proficiency in MS Office Suite (Word, Excel, PowerPoint)

- Ability to manage multiple projects and deadlines

- Knowledge of office management software and tools

Attitudes:

- Professional: Conduct business at the highest technical and ethical standards

- Service to Others: Always trying to help and be useful to others

- Resilience: Responsive and resourceful in adversity

- Excellence: A life-long learner, always seeking better ways to do things

Join us at EON Consulting & Training Pte Ltd, where we transform challenges into opportunities and inspire excellence. Apply now and be a part of our journey to excellence!

Job Purpose:

The HR Manager will lead and manage the human resources function, overseeing operations across multiple business units and ensuring alignment with overall strategic objectives. Working closely with our team in Indonesia and other regional offices, the role will focus on developing and implementing HR strategies that support the group’s business goals.

Key Responsibilities:

1. Talent Acquisition and Management:

• Oversee recruitment, selection, and onboarding processes to attract and retain top talent across all levels.

• Manage talent development initiatives, including training, career progression, and succession planning.

2. Compensation and Benefits:

• Design competitive compensation and benefits packages, aligned with industry standards and group policies, in collaboration with finance.

• Manage payroll functions and oversee compliance with relevant employment laws in each region.

3. Performance Management:

• Implement and oversee performance appraisal systems and support management in setting clear KPIs and development goals.

• Provide guidance on performance improvement plans to ensure consistency in approach across business units.

4. Compliance and Policy Management:

• Ensure compliance with all HR-related legal requirements across Singapore, Indonesia, and other operational regions.

• Develop, implement, and monitor HR policies and procedures to maintain consistency and fairness.

5. Employee Relations and Culture Development:

• Foster a positive work culture and ensure alignment with the group’s values and mission.

• Act as the primary contact for employee relations issues, providing guidance and support to managers and staff.

6. HR Metrics and Reporting:

• Track and analyze HR metrics, preparing reports for senior management to assess the impact of HR initiatives.

• Use data-driven insights to recommend HR improvements and drive organizational performance.

7. Strategic HR Planning:

• Develop and implement HR strategies, policies, and programs that align with the group’s growth and long-term objectives.

• Partner with senior management to forecast HR needs based on business plans and ensure consistent HR practices across all units.

8. Collaboration with Indonesia HR Team:

• Coordinate with the Indonesia HR team to streamline processes and leverage regional expertise.

• Ensure consistent application of group-wide HR policies while respecting local practices.

Qualifications and Requirements:

• Education: Bachelor’s degree in Human Resources, Business Administration, or a related field; advanced degree or HR certification is a plus.

• Experience: Minimum of 5 years of HR experience, with at least 2 years in a HR role overseeing multiple business units.

Duties & Responsibilities

Reporting to the Project Director, you shall manage the entire effort for construction execution of the FPSO from selection of donor vessel to commissioning and acceptance by the Client. Your responsibilities shall include but not limited to the following job scope:

• Support Project Director by providing required inputs and experience to set the project execution priorities and identify the resources required, deployment schedule and qualification thereof;
• Support Project Director in developing the control budget, identification of risks in execution and meeting the budget, procedures for mitigation of risks and controlling the budget;
• Ensure that project execution is fully compliant to corporate quality and HSE standards including those required by regulatory authorities and report where required.
• Ensure that subcontractors and supplies completely follow these requirements and take corrective actions in case any deviation is observed;
• Provide required reports in true and transparent manner to Project Director and Management on status of the project execution, any deviations and corrective actions taken/ required;
• Seek support and guidance of the Project Director/ Management where necessary to mitigate any problem area which is causing delay or quality issue or safety issue in execution of the project;
• Undertake thorough review of CONTRACT requirement along with his team members, responds to queries and comments and ensures that all specified requirements of HBA obligations including the Safety and Quality requirements are fully understood and satisfactorily completed;
• Establishing delivery execution plan in accordance with Project execution strategy set by Project Director/ HBA Management and ensuring that the project schedule is met;
• Planning, organizing and directing the activities of all the Disciplines in his team, contractors and subcontractors working for delivery of the FPSO;
• Ensuring that design of products with performance including workmanship and productivity meets the HSE and Quality requirements;
• Providing leadership and guidance on complex/ technical problems;
• Developing and approving necessary project procedures, support documentation, as appropriate;
• Recommending staff recruitment for the project;
• Interfacing with HBA Site Representative on project related matters;
• Acting as Auditee in HSE and Quality audits;
• Monitoring and assessing the performance of Subcontractors;
• Provide overall assistance in all key areas of work of EPCC;
• Inputting in development of Project schedule and monitoring the progress according to schedule and sub-schedules. Monitor a Critical Path Method (CPM) schedule for the project to identify the resources and time required to complete the project; perform sensitivity analysis on the CPM schedule to determine potential areas of slippage and corrective active to be taken; and keep Management informed of the progress of the Work;
• Ensuring that the subcontracts are tendered and administered in accordance with the project procedures;
• Ensuring quotation are sought and purchase orders are placed in accordance with the CONTRACT requirements and master schedule;
• Monitoring progress against the master schedule, advising the Project Director of areas of concern and suggesting solutions;
• Coordinating the preparation of weekly and monthly project reports to HBA and CONTRACTOR Management;
• Project document control;
• Establish and maintain good working relationship with both internal and external clients;
• Other responsibilities as assigned.

Comply with HSE requirements:

• Environmental Aspects & Impacts Assessment.
• OHS Hazardous & Risk Assessment.
• Follow HSE Regulations.

Requirements

• Minimum educational requirements of a Bachelors’ and/or Masters’ degree in Mechanical / Chemical Engineering or equivalent disciplines.
• Direct experience working on FPSO projects.
• Minimum 15-18 years’ experience, with Oil & Gas projects (fixed installations and FPSOs), with significant experience working as an engineering manager.
• Must have prior work experience with medium/ large sized brownfield and/or greenfield projects in the upstream Oil and Gas sector, in a similar role and possess a good understanding of project phases, milestones, deliverables, internal and external interfaces.
• Should have good interpersonal communication skills, structured but not rigid, should be able to take decisions and responsibility, pro-active and should possess good report writing skills.
• Good leadership skills to manage and develop a team.

We are an Italian Inspired growing brand looking for a team of responsible and passionate Individuals to assist us in taking good care of our restaurants located at One Shenton, Tanjong Katong and The Bedok Marketplace and to manage the daily operations of the cafe.

Main duties:

- Assist Restaurant Manager in managing daily operations

- Manage the inventory and monthly stock take of all drinks and other necessary stock

- Assist in serving and taking orders

- Ensuring that customers are taken care of.

- Ensuring that kitchen presents and serves food as according to standards of the Company

- Other duties to be briefed during interview etc.

Staff benefits:

- 5 day work week

- Staff meal

- Medical Benefits

- Monthly Cash Incentive when targets are met

- Staff outings etc.

Only Singaporeans and PR.

The Service Desk representatives shall be proficient in written and spoken English to provide instructions, offer advisory services, training and any other submissions as required.

Pre-requisites

• Familiar with Service Desk day to day Operation. This requirement does not include those with Customer Service Experience in a non-technical call center environment.

• To have a minimum of 3-year end-user support experience, desktop, or technical service desk. Minimally 3-year experience in leading a Service Desk team of at least 15 agents.

• To have the in-depth technical skills to support existing and new computing devices like desktops, notebooks, tablet devices and smartphones with knowledge of Windows Operating Systems, Active Directory Account Administration, and Microsoft Office applications.

• Experience in Situational Management to provide Ad-hoc instructions to the team.

• Experience in Gap Analysis, Productivity, Call Statistic, and Incident Trending.

• Experience in managing Complaints, identify training needs and coaching SD agents.

• Experience in Service Level Agreement (SLA) Reports, identify Service Improvement Opportunities and recommend Action plan.

SECTION A: POSITION SUMMARY

- Manage Service Desk team to deliver flawless customer service in managing incident restoration and service level agreements and monitoring the duties of the service desk team members to ensure that client inquiries are promptly attended to.

SECTION B: KEY RESPONSIBILITIES AND RESULTS

1. Manage and lead the Service Desk and staffs to provide 1st level technical support.

2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.

3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.

4. Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.

5. Take overall responsibility for incident management and request fulfilment (if any).

6. Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.

7. Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.

8. Allocate more complex calls and emails to the relevant IT Support member.

9. Arrange for external technical support where problems cannot be resolved within L1

10. Manage Service Quality Assessment and Coach the agents on proper handling approaches.

11. Provide Domain Briefing/ Training to new joiners.

12 Able to front Service Desk to stakeholders for clarification and enquiries.

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

Job Purpose:

To lead, educate/train and oversee technical teams, ensuring the successful planning , implementation, and completion of projects. This role involves coordination with various stakeholders, managing resources, providing technical expertise, and ensuring that projects align with organizational goals. The technical manager is responsible for maintaining high standards of technical performance, meeting project deadlines, and contributing to the overall success of the organization technical initiatives.

Duties include:

• Supervise the whole MTS operations in MCS to contribute for SL department objectives (budget and new opportunities).
• Safety and effective operation of the laboratory in science park office.
• Continuous awareness campaign of SL for the future opportunities.
• Promote the collaboration with every kind organization.
• SEA Market research and transmit the information especially related with circular economy to share within the company.
• Grasp the needs in the market and feed back to R&D team in Japan HQ.
• Act as a liaison to SL department of Japan HQ.
• Maintain and enhance the relationship with the customers to contribute the vertical start-up of the new capacity.
• Train the national staffs and develop the local talents.
• Appropriate appraisal to the local staff.
• Support to MCS operation and company event.
• Report and communicate with supervisors and HQ (Japan). Possess strong understanding on the internal workflow and communication channel of HQ (Japan) in order to takeover existing customer and build up of new customer network within short period of time.
• Other duties as and when assigned by the General Manager and/or top management.

Requirement

• Bachelor or master degree in a relevant technical field such as engineering for polymers or related discipline.
• 5-7 years technical expertise in specific technical domain relevant to the role.
• 5 years’ experience in handling EVOH.
• Able to run various type of packaging machines.
• Proven experience in project management.
• Strong problem solving skill to address technical challenges and make informed decisions.
• Effective communication skills to convey technical concepts to both technical and non technical stakeholders.
• Ability to align technical initiatives with organizational goals and contribute overall business strategy.
• Identifying and managing technical risks associated with projects.
• Ability to adapt to changing technologies and industry trends, ensuring the team remains at the forefront of innovation.
• Knowledge of and commitment to maintaining high quality standards in technical deliverables.
• Strong collaboration skills to work effectively with cross functional teams, including non-technical department.
• Regulatory compliance.
• Understanding of quality assurance.
• Awareness of industry specific standards regulations, and compliance requirements relevant to the technical domain.

Role: Procurement Manager

Position Summary / Project DescriptionL

We are seeking a highly skilled and detail-oriented Procurement Business Partner with expertise in Ariba system management to join our operations team. The ideal candidate will be responsible for daily procurement operations, procurement process, managing stakeholder and vendor relationships, and optimizing the utilization of the Ariba system to streamline purchasing operations.

Role and Responsibilities:

- Manage end-to-end procurement processes, including sourcing, Evaluation, Contracting and vendor management.

- Utilize the Ariba system to create purchase orders, manage contracts, and track procurement activities.

- Collaborate with cross-functional teams to ensure alignment between procurement activities and organizational objectives.

- Negotiate pricing and terms with vendors to secure favourable agreements and optimize cost savings.

- Monitor supplier performance and implement corrective actions as necessary to maintain service levels and quality standards.

- Develop and maintain relationships with key suppliers to foster collaboration and drive continuous improvement initiatives.

- Conduct regular analysis of procurement data to identify trends, opportunities for cost reduction, and process improvements.

- Provide guidance and support to internal stakeholders on procurement policies, procedures, and best practices.

- Stay current with industry trends, market conditions, and regulatory requirements related to procurement and supply chain management.

Requirements / Qualifications

Bachelor’s degree in supply chain/Business Administration/IT/Engineering or a related discipline.

- Minimum of 5-6 years of experience in procurement. Experience in IT procurement, Healthcare industry, formulation and review of procurement policies and procedures are advantageous.

- Proficiency in Ariba system management, including experience with purchase to order, source to contract management, and supplier collaboration.

- Strong negotiation skills and ability to drive cost savings initiatives.

- Excellent communication and interpersonal skills, with the ability to effectively collaborate with internal and external stakeholders.

- Analytical mindset with the ability to interpret data and make data-driven decisions.

- Detail-oriented with a focus on accuracy and quality.

- Ability to thrive in a fast-paced environment and manage multiple priorities simultaneously.

If you are keen to explore the above role, please send across your updated resume to [email protected] and we can discuss to proceed further.

EA Personnel Registration Number: R1112410

Singapore Employment Agency Licence No: 11C3373

Project Manager

We are searching for a highly qualified project manager to help us maintain our position as an innovative authority. The ideal candidate will have production experience and strong skills in developing and overseeing work plans. The project manager will also prepare and present updates regularly to relevant management channels, ensuring that our goal of innovation is being achieved.

Objectives of this role

• Build and develop the project team to ensure maximum performance, by providing purpose, direction, and motivation
• Lead projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and implementation plans, including risk mitigation
• Coordinate internal and external resources to ensure that projects adhere to scope, schedule, and budget
• Analyze project status and, when necessary, revise the scope, schedule, or budget to ensure that project requirements can be met
• Establish and maintain relationships with relevant client stakeholders, providing day-to-day contact on project status and changes

Responsibilities

• Establish and maintain processes for managing scope during the project lifecycle, setting quality and performance standards and assessing risks
• Structure and manage integrated, multitrack performance databases for digital, print, social, broadcast, and experiential projects
• Develop and maintain partnerships with third-party resources, including vendors and researchers
• Assign and monitor resources to ensure project efficiency and maximize deliverables
• Report project outcomes and/or risks to the appropriate management channels and escalate issues, as necessary, according to project work plan

Required skills and qualifications

• Six or more years of project management experience
• Experience in developing web technologies and software platforms for maximum usability
• Strong attention to deadlines and budgetary guidelines
• Proven success working with all levels of management
• Strong written and verbal communication skills
• Excellent presentation skills

Preferred skills and qualifications

• Professional certification such as PMP or PRINCE2
• Experience in developing platforms for internal processes
• Experience in coaching project team members to strengthen their abilities and skill sets

At Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast Asia that helps people and organizations realize their human potential.

We’re looking for an Account Executive to join our Commercial team, drive revenue through the acquisition of new job vacancies in the Singapore SMB segment. This will be achieved by acquiring new accounts, increasing wallet share of existing accounts, and collaborating with service teams to maintain a high level of client satisfaction.

What You’ll Be Doing

You will be hunting leads and farming existing clients, measured by the number of newly acquired jobs from both books, and ultimately revenue from Startups and SME clients. The role will demand face-to-face interaction and expect you to build valuable relationships with clients at various levels.

In this role, you will:

• Grow the business by acquiring new hiring partners, measured by total newly acquired companies, jobs, and revenue from new clients
• Grow the business by expanding share of wallet from existing clients, measured by total new jobs and revenue from existing clients
• Cross-sell various Glints’ products and services across our offices within Southeast Asia
• Collaborate with the Sales Development team to effectively acquire the requisite number of leads
• Collaborate with the other sales teams such as Recruiters and Product Marketing to effectively meet the company’s strategic objectives in terms of sales, profit, and growth targets.

Why You Should Join Us

• You will become a part of an exciting, fast-growing tech startup in Southeast Asia, poised to become the leader of the Edutech and HRTech space in the region
• You will have great influence on our business or the processes, and get the chance to work with a driven team, backed by experienced investors and advisors
• You will also be directly exposed to the fastest growing emerging markets in the region (Indonesia, Vietnam, Philippines, Taiwan etc.).
• Autonomy: You are joining a versatile team where you will be given lots of autonomy and trust to build the your own pipeline of business leads from scratch

Who We Are Looking For

• Min. 1 year of working experience in B2B service sales and/or account management
• Proven track record of exceeding or high achievements in individual targets in terms of closing deals and gaining revenue, either in sales, account management, or similar function
• Great organisational skills with the ability to prioritise, and is able to forecast accurately (at least 2 quarters ahead)
• High attention to detail, with a process and solution-oriented mindset
• Someone who loves winning and earning high commissions
  

Let’s Realize Human Potential.

At Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast Asia that helps people and organizations realize their human potential.

We have impacted many lives but there’s still plenty to be done. If you’re ready to grow and make an impact, you’ve come to the right place.

What is Glints?

Glints is the leading talent ecosystem in Southeast Asia, with an enduring purpose of contributing to a world where people and organizations can realize their human potential.

Today, Glints is the most well-funded and well-capitalized startup in the talent recruitment space in Southeast Asia, with over US$80M in total investments raised till date.

Our tech-enabled approach to recruitment and career discovery connects more than 3 million candidates to their next dream opportunities. We have also supported more than 50,000 companies in finding top talent and doubling recruitment efficiency. Our agility and firm hold on our core purpose and values have allowed us to remain resilient and thrive through tumultuous times.

In 2020, we were recognized by LinkedIn as one of the Top 10 Startups in Singapore. In 2022, we were featured in the top 20 of Nikkei-FT-Statista High-Growth Companies Asia-Pacific 2021 list. Moreover, we were also featured in the top 10 fastest-growing companies in Singapore by The Straits Times.

Who We Are

At Glints, personal and professional growth are just as important as business growth. That's why we created the Glints Culture Code: #RIIBCOH. It defines our values, is what guides our decisions and actions, and is what makes us special.

#RIIBCOH:

1. Relentlessly Resourceful: Whatever it takes, just make it happen (ethically)
2. Integrity: Have courage, be guided by the truth, don’t be afraid
3. Impact: Missionaries, not mercenaries
4. Beginners’ Mindset: Stay humble, don’t be attached to ego
5. Customer Obsessed: Customers First
6. Ownership: Care intensely about the mission and take responsibility
7. High Standards: Dream big and deliver epic outcomes fast

Where we work

Since Glints was officially launched in Singapore in 2015, we've rapidly grown our footprint across Greater Southeast Asia to operate in Indonesia, Singapore, Vietnam, Taiwan, Malaysia and Philippines.

Learn more about Glints and our culture at bit.ly/glintsculture.

Job Title: Outlet Manager (2 Headcounts)

Company: Extremers Adventure Pte Ltd, operating under the brand georges®

Location:

- georges Madbar & Grill (Siglap) - 687 East Coast Road, Frankel Estate, Singapore 459055

- georges @ Waterfront (Bedok) - #01-04, 900 Bedok North Road, HOMETEAMNS Bedok Reservoir, Singapore 479994

About the Role

As an Outlet Manager at georges®, you will lead daily operations at either our Siglap or Bedok outlet, driving the unique ambiance of warmth, friendliness, and excellence that defines the georges® experience. This role involves managing a dynamic team, ensuring exceptional customer service, overseeing operational efficiencies, and fostering a welcoming atmosphere where “strangers become friends.” You will also support georges® environmental initiatives, including the "LOVE OUR COAST" campaign, engaging the community and customers in coastal conservation efforts.

Key Responsibilities

- Oversee day-to-day operations, ensuring efficient service and smooth workflow.

- Maintain a high standard of customer service, addressing guest feedback promptly to ensure a positive experience.

- Monitor food and beverage quality, presentation, and consistency according to georges® standards.

- Supervise, train, and motivate staff to deliver excellent service and uphold georges® brand values.

- Conduct regular performance reviews, team meetings, and training sessions.

- Plan staff schedules, ensuring optimal staffing levels for peak periods.

- Monitor and manage outlet budgets, control costs, and drive profitability.

- Conduct regular inventory checks, coordinate with suppliers, and manage orders to maintain stock levels.

- Track sales performance, analyze metrics, and implement strategies to increase revenue.

- Actively support and promote the "LOVE OUR COAST" campaign and other environmental initiatives.

- Engage guests and team members in beach clean-ups, workshops, and environmental awareness programs.

- Build strong relationships with community partners, vendors, and local organizations to enhance outreach.

Qualifications

- Diploma in Hospitality Management, Business, or related field, or equivalent experience.

- Minimum of 2 years of experience in F&B or hospitality, with at least 1 year in a supervisory role.

- Strong leadership skills with a passion for customer service and team development.

- Excellent communication, problem-solving, and organizational skills.

- Interest in environmental sustainability and community engagement is highly valued.

Be a part of a team that values quality service, meaningful connections, and environmental responsibility. Join georges® to help create memorable experiences for guests and foster a sustainable environment for all.

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements