Position title: Key Account Manager (FMCG)
Location: Bukit Merah
Working days: 5 days [ Mon - Fri ]
Working hours: 8:30am - 6pm
Salary : SGD $4,500 - $5,000

Overview

As part of our continued business expansion, we are seeking a dynamic Key Account Manager to drive business growth and customer satisfaction in the Singapore market, with a specific focus in the analgesic and FMCG industries.

In this role, you are required to identify opportunities to increase sales and customer satisfaction, develop account strategies to meet sales targets, identify product placement opportunities, analyse market trends and conducting in-depth market research to identify potential growth opportunities, collaborating with sales and marketing team on promotional campaigns.

Key Responsibilities:

• Develop and implement key account strategies for key customers based on thorough understanding of their needs and proposing solutions that align with both company and customer objectives.
• Oversee sales and operations across the entire market. Develop and execute effective key account strategies to achieve sales targets and business objectives for company's product portfolio.
• Conduct market research and store visits to gather insights and support sales strategies.
• Identify opportunities for product placement and increased visibility in the supermarkets, retail stores, pharmacy chains, travel retails and tourist outlet chains.
• Collaborate with the sales and marketing teams to implement and manage promotional campaigns, manage A&P budgets to ensure promotional expenses stay within allocated limits.
• Manage contract negotiations, pricing, and agreements with key clients to ensure mutually beneficial terms and long-term partnerships.
• Provide regular updates and performance reports on key account activities and sales performance to head of sales.
• Any tasks assigned by line manager.

Requirements

• Minimum 5 years’ experience in key account management, proven track record within the FMCG industry, preferred focus on the analgesic market.
• Experience with Modern Trade - Pharmacy channel clients will be an advantage, travel retail, supermarkets, convenience stores.
• Experience with major retail chains or distributors in Singapore.
• Trade Marketing experience, distributor management experience will be an added advantage.
• Possess own transport

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Responsibilities:

• Ensure smooth daily operations of the assigned clinics
• Assist in recruitment of the front line staff
• Provide support in data submission and evaluation, which includes data entry, data collection and extraction.
• To support administrative matters (e.g. scheduling meeting, minute writing, slide preparation and drafting protocol / documentation
• Working in collaboration with doctors and staff to maintain high standards of patient care, customer service and processes
• Coordinate work flow between clinics and Corporate office
• Ensure overall work processes are is compliance with SOP
• Point of contact for doctors on all operations matters
• Guide junior executives
• Other adhoc projects as assigned

Requirements:

• Diploma/Degree in any specialisations
• At least 2 years of relevant working experience in healthcare and/or operations.
• Able to multi-task, work under tight timeline and meet deliverables
• Good interpersonal and communication skills
• Independent and resourceful worker

about the client

Our client, a leading global reinsurer, offers their clients a wide range of reinsurance solutions.

about the job

In this position as an Reinsurance Operations Team Lead, you will be in charge of a team of experienced Technical Accountants and oversee the administration of insurance and/or reinsurance accounts and contracts (Facultative). From establishing, maintaining contractual data, processing the insurance and/or reinsurance account bookings, claims handling and managing the related cash flow. You will also be expected to support the underwriters in administrative activities related to the underwriting process.

In order to be successful in this position, the ideal incumbent will be responsible for entries (Facultative) in the system, check and process of accounts and claims advice and clarify discrepancies of accounts and claims with underwriters/ claim experts/ cedents/brokers.

The ideal incumbent should come with some team management experience and comfortable leading/managing a team of up to 10. You would be expected to set the stage for a high-performing and successful team by providing coaching and support to direct reports, setting individual performance and development objectives and supporting employees in reaching them and reviewing their performance.

** Strong experience in Reinsurance (Facultative)

** Comfortable handling the end to end work in operations (technical accounting, credit control, claims)

** Team management experience or display strong leadership skills

** Excellent benefits, stable environment, low attrition & career progression

skills & experience required

• 8+ years of experience in the reinsurance(Facultative) operation function such as technical accounting, underwriting assistant and/or credit control function
• Some team management experience or display strong leadership skills
• Strong analytical skills and accuracy
• Sense of reliability and responsibility
• Self-motivated, flexible and highly adaptability to changes

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents. If the above position interest you, kindly click on the ‘apply now’.

EA: 94C3609/R132534

Job Description: Support Client Engagement Team in sales order fulfilment and own the order fulfilment work process. Support Office Management and Administration in ensuring the smooth running of office facilities.

Sales Operation

• Prepare Sales Order Processing and follow up on order fulfilment. Including but not limited to address their queries, anticipate issues on a timely basis.

• Administration of documentation controls for order fulfilment.

• Monitor, track and advise clients on their applications status.

• Review and guide clients on the documents required for certification.

• Responsible for administrative matters in relation to pre and post sales activities.

• Identify, propose and implement improvements to the process to meet customer critical issues

• Responsible for updating, maintaining, processing and analysing the Green Label databases to provide usable data to support the SGLS & Eco Certification sales team

• Ensure that all data are updated accurately and in a timely manner

• Vendor invoice verification

• Collaborate with Finance for bi-weekly Accounts receivable report, and follow through with clients.

• Support Sales on Accounts receivable handling

• Liaise with Environment Engineers for constructive response to client’s queries

• Monitor KPI (service turnaround timeline) and escalate for prompt resolution.

Operations/ Office Administration

• Maintain smooth & efficient office and facilities operation

• Liaise with external vendors and monitor service maintenance contracts

• Liaise with IT Vendor for IT-related matters such as technical support and IT related assets

• All other Operations scope of work that may varies from time to time

Others:

• Handle all customer enquiries pertaining to Sales, Eco-Office and SGLS;

• Coordinate with external vendors (e.g. auditors)

• Support all Company event (SEAA and SGA)

• Any adhoc task as and when assigned by your direct supervisor or the Management.

As the Service Delivery Manager, you will be responsible for ensuring seamless service delivery while building and maintaining strong client relationships and ensuring the business delivers a high-quality customer experience. Your focus will need to include service delivery management, customer success, as well as internal and external relationship management ensuring client SLAs are met, satisfaction levels are high, opportunities for growth are realised and contract renewals are achieved

Role and Responsibilities

The Service Delivery and Manager main areas of focus are provided below as a guide:

Service Delivery Management:

· Build strong relationships across the business to maintain high levels of customer satisfaction.

· Owner of the escalation process the Service Delivery and Manager will take ownership of major incidents to ensuring coordination of resolving parties, effective communication to stakeholders and post incident review.

· Monitor, control and support service delivery; ensuring systems, methodologies and procedures are in place and followed.

· Challenge and assist the Operations Team in pursuit of high quality of service and performance; ensuring future demand from growth and projects is understood and factored into capacity plans for all associated teams and systems.

· Arrange, drive and direct internal and customer service review meetings covering performance, service improvements, quality and processes.

· Manage the SIP process for all customers ensuring it is kept up to date and all parties understand their obligations.

· Champion service and support in projects and developing a strong understanding of all projects ensuring service impact is minimised and agreed across all teams.

· Responsible to understanding and ensuring all customer’s service management statements of work are fulfilled as per the contractual obligations.

· Ensure all contractual obligations are being met and keep appropriate records.

· Ensuring all customer manuals (OSMs etc) are kept up to date by the Operations team.

The Knowledge, Experience and Qualifications required

· ITIL qualified.

· Excellent customer facing/customer service skills.

· Excellent written and verbal communication skills.

· Customer Centric, experience of working with multiple customers.

· Chairing and reporting service reviews for clients.

· Delivering against Service Level Agreements, customer commitments and Service Improvement Programmes.

· Service Management or Support in a diverse environment of incident management, escalation procedures and related disciplines.

· Transitioning of projects in and out of service teams.

· Experience managing Service Delivery across the end user support services (Service Desk, Infrastructure, Networking etc).

· Experienced Service Management professional.

· Experience of managing 3rd parties and 3rd party delivered services.

· Able to work under pressure and meet deadlines.

· Able to demonstrate a high degree of flexibility including out of hours working.

· Excellent organisational skills.

· Able to manage sensitive and sometimes confidential information.

· Self-motivation and able to take responsibility.

· Able to manage and prioritise and tasks and time efficiently.

Customer Success Management:

· Work with the Service Design team to help define and implement customer success strategies, ensuring customer retention and satisfaction, and advocacy.

· Create and manage customer success plans tailored to individual client needs and goals.

· Monitor client health scores and proactively address potential issues working with the relevant teams to ensure speedy resolution.

Client Relationship Management:

· Be an ambassador for Panoptics, working across the client base to provide effective communication on IT matters and build relationships to ensure effective dialogue.

· Maintain regular client contact outside of formal reviews, managing escalations and expectations particularly when they are unrealistic and/or challenging.

· Identify and capitalise on opportunities for up-selling and cross-selling additional services bringing in the relevant teams and/or colleagues to assist or to handover to.

Job Responsibilities:

• Lead and manage a team of Service Desk technicians, providing guidance, support, and mentorship to ensure high performance and job satisfaction.
• Oversee day-to-day operations of the Asia Service Desk, including ticket management, prioritization and escalation processes.
• Monitor service levels and performance metrics to identify areas for improvement and implement strategies to enhance efficiency and customer satisfaction.
• Collaborate with other IT teams and departments to resolve complex technical issues and ensure seamless service delivery.
• Develop and maintain service desk and technical procedures, documentation, and knowledge base to facilitate efficient problem resolution and training.
• Conduct regular performance evaluations, provide constructive feedback, and identify training and development needs for team members.
• Stay up to date with emerging technologies, industry trends, and best practices in IT service management. Perform regular IT audits of processes to discover areas of weaknesses and fortify them.
• Collaborate with Infrastructure on device deployment and ensure change management is followed to minimize risk to the business.

Qualifications:

• Minimum NITEC in any discipline
• Minimum of 2 years of experience in IT support, with 1 year in a leadership or supervisory role.
• Proven experience in managing and motivating a team to achieve performance targets and deliver high-quality customer service.
• Comfortable to work in a healthcare environment.

As an Global Account Manager at Kpler, you will:

• Be globally responsible for a named book of business amongst NOC’s across AsiaPac (Thailand, Vietnam, Malaysia, Indonesia, Singapore) promoting growth within these accounts through identifying and closing upsell and cross sell opportunities and retaining and renewing the clients’ existing spend.
• Work alongside your account development managers, customer success, marketing and professional services to ensure usage of existing users, uncovering new opportunities and driving the global strategy of your named accounts.
• Maintain and grow the strong relationships and partnerships in place with your existing client base.
• Run various trials and data evaluation with new users to expand the account
• Organize client appreciation events and work with marketing to reward existing clients and maintain our brand recognition

What we’re looking for:

• 7+ years experience in sales in the Energy & Commodities industry
• Significant experience in global account management roles
• Proven ability in hitting large sales quotas and over delivering
• Demonstrates an ability to implement a global strategy for account growth backed up by a short and mid term forecast pipeline for the growth
• Strong interest in building client and product knowledge
• Driven and self-disciplined. You can work in autonomy without much guidance and thrive in unstructured, fast-paced, ever-changing environments
• A team player who always puts the business first with an eye on maximizing you and your team’s long-term gains
• Excellent customer service, listening and negotiation skills
• Ability to analyse complex client requirements and needs Great attitude and motivation
• Additional language skills beneficial

We are a dynamic company dedicated to nurturing connections and innovating solutions to tackle market challenges head-on. If you thrive on customer satisfaction and turning ideas into reality, then you’ve found your ideal destination.

• Hire and train beauticians, as needed
• Organize employees’ shifts, considering peak times and seasonality
• Order beauty products, like creams and essential oils and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations
• Ensure all beauty treatments meet high quality standards
• Maintain staff records, including salaries and working schedules
• Promote services, products and discounts on social media

SUMMARY:

The 1st level remote support is required to provide 1st level troubleshooting to users’ queries/incidents received

Responsibilities:

• Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded promptly
• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions
• Furnish and submit timely updates to customers on the status of outstanding issues within the targeted Service Level
• Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
• Manage customer expectations and notify the Team Lead in the event of unusual surge in calls of a specific nature
• Handle initial classification/prioritization of the incidents. Track the progress of resolution and provide regular updates for follow up actions and incident status.

Requirements:

• Diploma in IT-related fields
• Minimum 1-year End-User Support Experience, Desktop or Technical Service Desk.
• Knowledge of Windows OS, Active Directory Account Administration, MS Outlook, and mobile device support

Core Rotating 8.5hr staggered

• Monday to Friday: 8.5hrs
  1. Day Shift: 01.00PM – 10.30PM, with dinner break
  2. Night Shift: 10.30PM – 08.00AM with night snack/supper break

About the role

We are looking for a highly motivated Regional Account Manager (RAM) to work in our Global Strategic Sales team based in Singapore. This individual must be passionate and motivated at the idea of selling a disruptive technology solution in the commodities market and maintaining, deepening, and broadening client relationships and sales through renewal, upsells, and cross-sells!

Responsibilities

• Be regionally responsible for a named book of business promoting growth within these accounts through identifying and closing upsell and cross-sell opportunities and retaining and renewing the clients’ existing spend.

• Work in coordination with the global account managers, regional development managers, customer success, marketing, and professional services to ensure the usage of existing users, uncover new opportunities, and drive the regional strategy of your named accounts.

• Maintain and grow the strong relationships and partnerships in place with your existing client base.

• Run various trials and data evaluations with new users to expand account usage and spending.

• Organize client appreciation events and work with marketing to reward existing clients and maintain our brand recognition.

Requirements

• 10+ years experience in Sales in either the Energy, Commodities, or Trading sectors

• Significant experience in global or regional account management roles with complex global accounts

• Proven ability to hit large sales quotas and over-delivering

• Demonstrate an ability to implement a regional strategy for account growth backed up by a short and longer-term forecast pipeline

• Strong interest in building client and product knowledge

• Driven and self-disciplined. You can work in autonomy without much guidance and thrive in unstructured, fast-paced, ever-changing environments

• A team player who always puts the business first with an eye on maximizing you and your team’s long-term gains

• Excellent customer service, listening, and negotiation skills

• Ability to analyze complex client requirements and needs

• Great attitude and motivation

• Works as an independent consultant or as part of a consultancy firm to provide marketing expertise to clients
• Researches industries, markets, demographics, trends, sales results, and other data related to the client's products or services
• Analyses details of competitor offerings, including specifications, market share, pricing, and promotional materials
• Creates detailed reports with research findings and analysis to inform marketing strategies
• Provides written documents and verbal presentations for each client to guide the creation of new marketing plans and strategies
• Recommends specific marketing approaches and spending budgets to achieve the client's desired sales goals

• Conduct market research to identify potential business opportunities, market trends, and customer needs.
• Analyze market data to assess market size, competitive landscape, and target demographics.
• Use insights from market analysis to develop strategies for business growth and market penetration.
• Develop and implement business development strategies and action plans to achieve sales targets and revenue goals.
• Identify key markets, industries, and sectors for expansion and prioritize growth opportunities.
• Collaborate with senior management to align business development strategies with the overall business objectives.
• Cultivate and maintain relationships with existing clients or customers to foster loyalty and repeat business.
• Develop strong client relationships by understanding their needs, addressing concerns, and delivering value-added solutions.
• Act as the primary point of contact for clients, handling inquiries, negotiations, and contract renewals.Prepare and deliver compelling proposals, presentations, and pitches to prospective clients or customers.
• Customize proposals to address the specific needs and requirements of each client or customer.
  Showcase the company's products, services, and capabilities effectively to win new business opportunities.
• Prepare and deliver compelling proposals, presentations, and pitches to prospective clients or customers.
• Customize proposals to address the specific needs and requirements of each client or customer.
  Showcase the company's products, services, and capabilities effectively to win new business opportunities.
• Manage relationships with partners and collaborators to ensure mutually beneficial outcomes.

KYO KOHEE is looking for individuals who have the love of sharing daily conversation, experience, and connecting with people. We are seeking a positive individual, a leader with good teamwork and sociable attitude. If this sounds like you, we want you to be part of our team.

Applicants for the Service Crew position should have a deep passion for customer service, embodied with people-first attitude, excellent communication and problem-solving skills, friendly and empathetic.

Job Responsibilities :

Essential job functions include but are not limited to the following:

• Provide excellent customer service, addressing any inquiries or concerns promptly.
• Greet and welcome customers with a friendly demeanor.
• Responsible for the day-to-day operations serving food & beverages
• Collaborate with team members to ensure smooth operations during peak hours.
• Follows operational policies and procedures
• Maintain cleanliness and organization of the dining area, counters, and equipment.
• Anticipates customer and store needs by continuously assessing the environment and customers for cues
• Maintains regular and punctual attendance
• Contributes to a positive team environment
• Any other duties that may be assigned

Requirements :

• Able to commit at least 3 days (weekdays only).
• Good working attitude, with a strong sense of ethics and responsibility.
• Initiative to take on tasks proactively and a mindset geared toward problem-solving.
• Previous experience in a customer service or food and beverage role is a plus, but not mandatory.
• Strong communication and interpersonal skills.
• Able to communicate well with a diverse group of people in spoken English.
• Ability to work in a fast-paced environment and handle multiple tasks.
• A passion for food and customer service.

Please submit a detailed resume with photo including:

• Personal details and contact information
• All relevant and past work experience with references
• Last drawn salary and expected salary
• Date of availability

At REACH Senior Service, our core belief is every senior is valuable and able to live life to their fullest potential. The aim for our Senior Centre is to build a community of seniors that improves mutual social cohesion, empowers seniors and maintains their health and mental wellness.

JOIN US and be part of a team who contributes to the positive aging of the seniors as they age meaningfully and healthily. Whether you are an experienced professional or just starting your career, if you are seeking a rewarding opportunity to be part of something bigger than yourself, we invite you to apply today.

We are looking for a passionate Programme Executive to plan and coordinate the day-to-day programme. guide volunteers to carry out the programme activities, work with other organisations to execute programmes, manage communications and feedback from stakeholders, as well as conduct outreach activities to other organisations and the community.

Key Responsibilities:

· Plan, develop and manage engagement programmes (workshops, educational talks, festive events, etc.) to be held at designated neighbourhood touchpoints for Seniors.

· Allocate appropriate resources, recruitment of seniors / volunteers / partners for the programmes, and to plan and execute publicity for such events.

· Supervise and train volunteers / partners in the running of approved programmes and provide administrative support to volunteers / partners involved.

· Monitor seniors' health and wellness, make referrals to appropriate agencies, and conduct home or hospital visits.

· Manage the AAS (Alert Alarm System), SC phone and its maintenance.

· Provide support for seniors, including health monitoring and communication with next of kin.

· Conduct community outreach within the vicinity of the service area and perform needs assessment to ascertain service needs and gaps of the senior residents.

Requirements

· Possess Higher Diploma or Diploma in Gerontology, ITE NITEC in Community Care and Social Services, or Diploma in Social Enterprise/Entrepreneurship

· Ability to train volunteers to facilitate creative arts / baking / cooking / singing / music instruments / florist / live streaming in senior programmes.

· Ability to host or deliver programmes in front of a crowd of 10 – 80 seniors is a must.

· Familiarity with live-stream or data-entry and administration is preferred.

· Experience in social services not necessary

· Fully conversant and able to translate in Malay / Mandarin and English, ability to converse in Hokkien / Teochew will be a bonus, due to clients being seniors.

· Must be a good team-player, with a passion to work with seniors.

· Good communication and interpersonal skills

· Has a strong passion in outreach and community work with seniors

· Only Singaporeans

Marine Service Engineer

Office location : 8 Boon Lay Way, #03-03/04, Tradehub21
Working Location: On board ship

Working days: 5 days (Mon- Friday)

Working hours : 8am - 5pm

Salary : $2,000-$2,800 basic + OT + Allowances (Gross Salary $3,000 - $4,000)

Job Description

• Conduct periodic inspections, repair, service and maintenance of marine equipment to ensure reliable
  operation.
• Collaborate with clients and superintendents to deliver quality services efficiently.
• Generate reports and present findings to relevant personnel.
• Provide remote troubleshooting support through emails, ensuring customer issues are resolved promptly to maintain high satisfaction levels.
  
  Requirements:
• Diploma in Engineering or equivalent (Electrical/Electronics/Mechanical/Mechatronics).

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Our client one of the leading distributions of IT products, solutions, and services in APAC region. They are now looking to hire a Channel Account Manager to join their growing team.

Responsibilities:

• You will be responsible to support the channel strategy within Singapore by identifying and developing new partners, whilst building on existing relationships.
• Maintain responsibility for profitable growth within the partner portfolio, develop partner sales and grow revenue.
• Present and create awareness of the organisation’s products portfolio.
• Explore opportunities for greater penetration into other parts of a client’s business and group of companies and or subsidiaries.

Requirements:

• Preferably with at least 2 years of relevant experience.
• Experience in IT Channel management or Account management will be preferred.
• A good sales track record of Cybersecurity will be an advantage.
• Prior experience working in distributor environment preferred.
• Excellent interpersonal and communication skills.
• Strong leadership, team building and logical thinking.

If you are interested in this role, please click on Apply Now

Please note that only shortlisted candidates will be contacted, thank you.

Eng Ai Wen, Ivan

EA License Number: 23C2060

Registration ID is R1222887

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Responsibilities:

• Responsible for supporting the Infrastructure Build team to put together the plan and monitoring each of the activities into completion.
• Responsible for coordinating with infra delivery resources required to complete the infrastructure build, and implementation, working with the infrastructure architects, the engineering team and the build team.
• Highlight and propose a revised plan if there is a conflicting resource, timeline or unrealistic expectation of infrastructure delivery/build time.
• Monitor and analyse the implementation of each infrastructure project. Recommend re-prioritisation based on the sensitivity, urgency, priority, and type of projects (e.g. compliance/regulatory) and the approval requirement.

Consolidate the plan against the actual end-to-end cost required to deliver infrastructure projects. Recommend optimization of cost by consolidating similar infrastructure components and timelines.

Requirements:

• Bachelor's degree and a minimum One to three of experience in project management role, preferably in a fast-face, multi-teams and multiple concurrent projects.
• Excellent communication and interpersonal skills.
• Ability to negotiate and resolve conflict.
• Attention to detail with creative thinking.
• Ability to work under pressures and with tight timelines who brings excellent time management skills.
• Familiar with Jira and Confluence

Key Domain/ Technical Skills:

(Indicate up to 3 areas)

• Confluence, Jira
• PowerPoint Presentation
• Excel

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The School of Continuing and Lifelong Education (SCALE) was established to drive the expansion of NUS’ lifelong learning offerings in a concerted and strategic way that furthers our mission to be a leading global university, as well as fulfil our role as a public university of Singapore, shaping the future.

Through SCALE, working adults (i.e. professionals, managers and executives) who aspire to stay relevant and ahead of competition, companies looking to up-skill/re-skill their workforce, and even youths exploring quality tertiary education options, have access to NUS’ suite of innovative, world-class continuing and lifelong education offerings.

Drawing on unparalleled access to the multi-disciplinary expertise of 16 other NUS Faculties/Schools, SCALE offers youth, executive and professional development/education programmes, part-time and full-time degree programmes, as well as modular courses that may be taken singly or stacked towards certificates/diplomas/degrees that meet the lifelong learning needs of individuals. All programmes are designed and developed in consultation with the industry to ensure relevance and currency.

About the Role

To augment our manpower resources in the School, we are looking for a suitably qualified candidate to join our Academic Programmes Office (APO).

Reporting to the Head of Undergraduate Programmes, the incumbent shall build and preserve trusting relationships with students (current & prospective), alumni and valued partners (faculty & industry). The candidate must be creative and driven in building and maintaining the University’s positive image to our internal and external stakeholders, and drive a wide range of administration duties to support the smooth functioning of APO.

This role is offered on a 3-year renewable contract basis in the first instance, with the prospect of a regular open employment contract thereafter subject to satisfactory job performance during the first 3 years.

Remuneration is based on a 12-month salary structure, with annual variable bonus subject to the incumbent’s performance and the University/School’s prevailing remuneration policies.

The incumbent will be emplaced at an appropriate appointment grade based on his/her individual merits.

Key Duties and Responsibilities

Academic Programmes Development
• Secretariat support to programme development/working committees and accreditation committees
• Liaison work with Ministry of Education, NUS community, Polytechnics, and other relevant institutions/organizations
• Marketing and operational follow-through (i.e. processes and systems)
• Promote high-quality customer service processes. Understand customer needs and develop plans to address them.

Academic Programme Support and Financials
• System support (from the business user’s viewpoint) to maintain existing or launch new degree programmes
• Process applications for admission into the various degree and continuing & lifelong education programmes, based on established admission criteria, in a timely manner.
• Support programme delivery such as programme staffing from nomination to engagement, class scheduling, module registration and examination matters (scheduling/invigilation/logistics planning/present required data at the Board of Examiners).
• Support student-related activities such as registration, orientation and attending to programme/ candidature-related enquiries.
• Fee reviews for existing and new programmes.
• Assist in student financial advisory and programme quality assurance activities.
• Revenue model design and maintenance for programme partnerships
• Be student support manager to provide support to students through their academic journey, connecting them to available resources on campus.

Engagement
• Plan, coordinate and organize events/ activities to support the School’s alumni outreach objectives and priorities.
• Identify new industry partners and work closely with existing industry partners to solicit mutually benefitting projects for sponsor companies and students.
• Manage the process of assigning industry projects to students.
• Participate in outreach and networking events, and support communication/marketing initiatives.
• Cultivate and maintain long-term relationships to promote the University’s continuing and lifelong education objectives.

General duties
• Review relevant data and analyze statistics for reporting to senior management and internal/external stakeholders.
• Review and streamline processes and systems for optimal efficiency and stakeholder experience.
• Oversee communication matters within APO.
• Adhoc projects that require maturity in handling and delivery - as SCALE is a new school with much scope for growth (both in diversity as well as in volume of offerings), such adhoc projects frequently feature in the work of the unit.

Requirements

Academic & Professional Certification
• At least a good bachelor’s degree in any discipline from a reputable university
• Strong English language proficiency is essential and proficiency in Mandarin will be an advantage to attend to Mandarin speaking clients locally and in the region
• IT savvy and proficient in MS Office applications

Experience & Attributes
• Relevant work experience in a higher education environment preferred.
• Energetic and willing to work in a fast-paced, results-oriented and ambiguous work environment
• Knowledge of customer relationship management (CRM) practices
• Highly numerate, analytical and meticulous with strong administration skills
• Strong project management and organisational skills
• Good problem-solving and critical-thinking skills
• Experience in / Exposure to the following will be a definite advantage:
o PeopleSoft Campus Solution modules (viz. Campus Community, Student Records, Student Financials, Campus Self-Service, Academic Advisement)
o course and examination administration, vendor management, funding management, accreditation administration, and quality assurance
• First-rate communication and presentation skills
• Strong team player, able to work collaboratively with various stakeholders to achieve desired outcomes
• Resilient, resourceful with good problem-solving and critical-thinking skills, and thrives in a fast-paced, results-oriented and ambiguous work environment

To expedite application processing, a copy of academic certificates and transcripts from GCE O-level onwards should be uploaded via the online application portal. Salary expectations, if quoted, should be on a 12-month guaranteed basis; do not include variable components like performance bonuses, incentives & allowances.

Duration: 1 year

Location: Central

Working Hours: Monday - Thursday 830am to 6pm; Friday 830am to 530pm

Responsibilities:

• To work on matters that may be assigned to strengthen grants policies and governance within SSG and whole-of-government
• To understand requirements on grants governance, propose appropriate approach and measurements to obtain the required data
• To work with WOG agencies and SSG divisions to carry out the data collection plan
• To collate WOG agencies’ returns and prepare sector reporting to the management
• To streamline data collection plan with SSG’s annual CET grants call

Requirements:

• 1 to 3 years of relevant work experience in public sector is preferred, but applicants without the required experience are welcome to apply
• Good project management and stakeholder engagement skills
• Good understanding of funding policies and concepts are preferred, but not necessary

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Mandy at 9640 2934 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

• Singapore Based (Tanjong Pagar)
• 5 Days (Based on Roster)
• Salary: $3,000-$3,500
• 2 years of relevant experience; Assist the Front Office Manager and Assistant Front Office Manager.
• Career Progression Opportunities

Job Description

• To assist the Front Office Manager and Assistant Front Office Manager to supervise and coordinate the daily front desk operations.
• To be proactive thinking, to be able to react fast to problems, and to make sound management decisions.
• Able to show responsibility and make decisions to handle any operations issues that may arise in the absence of the management.
• To welcome and bid farewell to all VIP guests.
• To develop and maintain close business contacts with house guests and provide personalized service whenever possible.
• To handle complaints or incidents/accidents occurring in the hotel when necessary.
• Record all complaints into logbook for management and all departments' attention or follow up.
• Respond to emergency calls, fire alarm, power failure, computer and medical attention and coordinate with respective departments and contacts.
• Be familiar with and ensure that all preparations for VIP and group arrivals and departures are well organized.

Job Requirements

• Minimum 2 years of relevant experience

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

AWS Managed Services (AMS) is designed to accelerate cloud adoption, it simplifies deployment, migration, and management using automation and machine learning, backed up by a dedicated team of Amazon employees. AWS Managed Services provides ongoing management of the AWS infrastructure. It automates common activities such as change requests, monitoring, patch management, security, and backup services, and provides full life-cycle services to provision, run, and support your infrastructure.

We are looking for someone that is at the forefront of transformational technology and has experience assisting enterprise customers take advantage of a growing set of AWS services and features to run their mission-critical applications. The Senior Technical Delivery Manager Role is engaged with the client account level and is a trusted advisor; providing a forward-looking strategy while clearly outlining the investment and multi-step go-to-market plan necessary to help AMS customers onboard to AMS, and lead the changes to IT strategy, policies, processes, people, governance and partnerships. The successful candidate will be working closely with other AWS teams to ensure that all changes to a customer’s environments are smoothly carried out while meeting customer requirements to onboard to AMS.

Key job responsibilities
The ideal candidate must possess customer presentation skills that enable you to represent AWS well within a customer’s environment and drive discussions with senior personnel regarding incidents, trade-offs, best practices, and risk management. You should also have a demonstrated ability to think strategically about business, product, and technical challenges as you help our customers take advantage of the efficiencies, cost savings and quick innovation available in the AWS cloud. You will be surrounded by people who are passionate about cloud computing, and believe that world class support is critical to customer success. Every day will bring new and exciting challenges on the job while you:

· Earn a Trusted Client Advisory relationship with our clients and team.
· Work with customers to provide visibility and guidance around their AWS Services account through regular Operational Service Reviews and Reporting.
· Work with application owners to develop and standardize test, upgrade, and release management processes.
· Engage with Director and C-Level executives to understand business needs.
· Go “toe to toe” with customer technical stakeholders on most issues.
· Be the voice of the customer and work with internal AWS resources to ensure that the customer’s requirements are met.
· Raise internal awareness of customer impacting bugs and/or issues, and drive the appropriate prioritization for fixes and/or responses.
· Champion and advocate for customer requirements within AWS (e.g. feature requests).
· Participate in customer requested meetings (onsite or via phone).
· Triage technical issues.
· Provide oversight of escalation, prioritization, and drive customer communication during critical events.
· Developing and promoting governance models supporting the consistent use of cloud technologies aligned to institutional strategies and policies.
· Understanding customer business drivers and strategies, architectures, cloud adoption roadmaps, operating models, KPI, to measure and monitor benefits realization.
· Analyzing application portfolios, identifying dependencies & common infrastructure platform components, and assessing migration feasibility.
· Be available outside of business hours to help coordinate handling of urgent issues as needed.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic qualifications

• A Bachelor’s Degree or relevant experience
• 10+ years of Transition Management, IT Consulting, or IT Delivery experience working in a customer facing role with a high level of accountability.
• 10+ years of experience in a customer facing delivery role (design/implementation/ consulting) at a cloud services provider, managed services provider or managed hosting provider.
• Hands on experience leading large-scale Cloud based IT transformation projects

Preferred qualifications

• Strong organizational and project management skills with an ability to manage numerous, competing demands from internal and external stakeholders and customers.
• Excellent written and oral English communication skills to successfully engage with customers and colleagues. This role will require the creation of content such as whitepapers, presentations, project plans and other written deliverables.
• Technical Program or Project Management experience
• Experience with creating and executing Operations Integration (OI) projects as part of a larger transformation
• Possess AWS Certifications

Additional job description

The Go-to-Market Operations (GTM) team ensures Google's evolving Ads business runs smoothly. The team works to set go-to-market strategy, and ensure execution and operations against the strategy. The Asia Pacific Business Strategy and Operations team provides business critical insights, ensures cross-functional alignment of goals and execution, and helps teams drive tactical partnerships and new initiatives forward.

In this role, you will focus on aligning company priorities across business, regulation, and reputation with day-to-day operations, and help evolve early stage ideas into future-growth initiatives.

Qualifications

Job responsibilities

• Drive complex, cross-functional projects with end-to-end ownership of select project initiatives, driving alignment and enabling decision making across multiple Google product areas to achieve sales and partnership goals.
• Provide critical analysis and data-driven recommendations to executive leaders on high-priority topics, identifying opportunities for growth and resolving operational inefficiencies.
• Provide day-to-day strategy and operations support to executive leaders, contributing to the overall business strategy and project scoping for APAC.
• Work with executive leadership (regional and country) to define, launch and drive initiatives.
• Solve complex problems with multiple potential solutions, applying a wide range of tools and approaches to develop optimal outcomes. Demonstrate the ability to resolve ambiguous situations with clear insights and actionable recommendations. Develop and demonstrate working knowledge of market, product, organizational, and cross-functional details, to contribute to initiatives and recommend improvements.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 4 years of experience in management consulting, sales operations, business strategy, investment banking, venture capital, private equity or corporate advisory, or 2 years of experience with an advanced degree.

Preferred qualifications

• Experience setting strategy, leading work-streams, defining metrics, measuring results, and using data to point resources to priorities in the brand, reputation, and regulation space.
• Experience advising, partnering, and influencing C-Level executives.
• Ability to build relationships and drive alignment and progress in collaborating with cross-functional and cross-product area stakeholders across the region.
• Ability to manage programs.
• Excellent program management skills, with the ability to navigate ambiguity.
• Excellent investigative and problem-solving skills.

• Location: Penjuru Lane
• Salary: $2,800 - $3,500
• Working days: Monday - Friday
• Working hours: 8:30am – 5.30pm

Responsibilities

• Handling of the fleet requisitions, sourcing and making the necessary arrangement for delivery to the vessels
• Monitoring and controlling of the vessels consumables to prevent unnecessary wastage
• To keep track of the cargo hoses registry, lifting gears registry and PPE of all shipboard personnel
• Monitoring of the vessels LSA and FFA
• Appointed as safety committee member to carry out tool-box meetings for all the vessels
• To arrange and co-ordinate between crew and clinic for medical appointment or consultation and monitoring of the vessels’ medical supplies as per statutory requirements
• Preparation of crew employment contract
• Application of flag state endorsements, Harbour craft licence renewal, etc, via MPA and Digiport, ensuring compliance with regulations of all relevant authorities and the certification of all vessels is maintained in accordance with the relevant Class and Flag State requirements
• To maintain the personnel files for all crew members and ensure all member files are comprehensive with current documentation of crew credentials that being updated accordingly in a timely manner
• To assist in planning and oversees the assignment of the officers and ratings for the fleet, crew change rotations, ensuring that rotations are executed in a timely basis, the vessels are properly manned and updated as per MPA requirements via Digiport
• Sourcing, recruitment and carry out initial interview of the ship crews
• Providing induction training/ orientation to all newly join ship crews
• Providing general support to the ship staffs and making schedule visits to vessels for crewing matters
• Any other fleet management related tasks and responsibilities as assigned by the management

Job Requirements

• Relevant working experience in similar capacity.
• Possession of Class 3 driving license will be an advantage.
• To be contactable 24/7 and be available to board the vessels as and when required
• Proficient with computer software

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

About the job:

• Monitor systems, applications, and network infrastructure events 24x7x365 using monitoring tools.
• Able to perform first call resolution, troubleshooting problems with hardware and software, including responding to support requests from users
• Identify and perform L1 analysis of incidents based on SOP and resolve the incident, escalate incidents to Level 2 support engineers where required.
• Perform daily activities as documented in the daily checklist.
• Monitor, track and update the change management activities & routine activities.
• Ensure that all outstanding activities/tasks are documented and handed over to incoming shift.

About you:

• At least two (2) years as a command centre operator with 12-hrs shift rotation;
• At least three (3) years of IT experience with hands-on experience on MS Windows or Unix platform;
• At least two (2) years of Incident Management experience;
• At least ITIL V3 Foundation Certification

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Oversee and track vessel port calls.
• Review and confirm port cost estimates.
• Find and negotiate opportunities for cost savings.
• Monitor vessel operations during port calls.
• Create reports and manage other assigned tasks.

Requirements:

• Diploma and above
• At least 2 years Marine /Freight forwarding experience in Energy/Oil &Gas industry.
• Excellent communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303