Background Information

Our client is a leading leader in the shopping / properties industry and is looking for dynamic individuals to be a part of their team

Key Responsibilities

• Provide efficient responses to shoppers or tenants via incoming calls or in-person at the concierge
• Offer clear and helpful directional assistance to shoppers
• Handle all gift voucher redemption processes
• Ensure accurate inventories and tally counter stocks in CRM system
• Track all lost and found items reported and facilitate return to rightful owners
• Administer written and verbal feedback received
• Address customer’s concerns
• Collaborate with service team on facilities maintenance
• Perform roving duties within mall to assist shoppers or tenants
• Undertake other ad-hoc duties as assigned

Job Requirements

• Min 1 year of customer service experience
• Min GCE “O” Levels and above
• Comfortable interacting with customers face to face
• Able to commit to weekends and rotating shifts

Additional Information

• Any 5 days from Mondays to Sundays
• 11:15am to 9pm
• Able to start immediately

Interested applicant, please send an email to [email protected] or WhatsApp to 98266796

Thank you for your interest but only shortlisted applicants will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using, and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

EA License No: 90C3494

EA Personnel No: R21102746

EA Personnel Name: Tay Hui Huang

If you love working outdoors and interacting with people, this job could be the right fit for you! P-Serv is partnering our Client, a leading name in the greens industry and we are looking for dynamic individuals to be a part of our team!

Job Scope
- Provide customer service and handle visitors’ queries
- Perform roving duties around the gardens and visitor information duties
- Greet and welcome visitors with excellent customer service
- Ensure the safety of the visitors and assist with crowd management
- Identify and report safety lapses, risk issues or incidents to Supervisors
- Perform service recovery where necessary
- Other duties as when assigned by Supervisors

Requirements:
- Min GCE O Level, NITEC or equivalent
- Enjoy working with the general public at outdoor environment
- Work experience in hospitality, tourism, attractions sectors would be preferred
- Good communication skills

Working Location / Hours
- Botanic Gardens
- 7.30am - 7.30pm/7:30pm -7:30am

Thank you for your interest but only shortlisted applicants will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

EA License No: 90C3494
EA Personnel No: R21102746
EA Personnel Name: Jasmine Tay

Position title : Service coordinator cum Admin

Location: Upper Thompson

Working Days: 5 days, Monday-Friday

Working hours : 830am-6pm

Job scope:

• Answer phone calls and enquiries
• Maintaining, Prepare and arrange job schedules
• Liaise with clients & technicians for appoints
• Apply PTWs with Mall managements
• Maintaining client relationships and retention
• Preparing/sending invoices
• Maintaining company clients portfolio
• Tabulate Monthly sales/service reports
• Assist Accts to Follow up and chase payment
• Assist in Contract and quotation drafting

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Customer Service Manager, Up $7K

Duration: 1 Year Renewable Contract

Working Hours: Mon - Fri: 9.00AM to 6.00PM

Work Location: Central

Responsibilities:

• Reports to the Project Director supporting in attaining holistic Service Levels for various assigned matrices.
• Manage a team to achieve operational objectives through workforce planning, setting Key Performance Indicators (KPIs), execution, and contingencies.
• Provie strategic plans to synergize mailboxes and escalation management to attain timely and professional deliveries with articulacy.
• Plays a pivotal role to work with the various survey managers to drive quality standards and service excellence throughout inbound and outbound workforce.
• Align objectives and setting expectations with Stakeholders on realistic Service Levels versus email volume, timeframe, and other correlating factors.
• Handle internal and external escalations via investigations, incident reporting, findings and providing de-escalation solutions.
• Perform service recovery calls/emails as needed for de-escalation.
• Determining call quality and standards via call audits and calibrations.
• Evaluate and improve current email templates for continuous improvement.
• Ensure team is fully utilized during lull period by initiatives to support continuous productivity.
• Timely reporting to management team and stakeholders
• Conduct coaching and mentoring to the team to improve knowledge, skills and attitudes.
• Conduct year-end appraisals and identifying talents for retention and recognition with Talent Management team.
• Perform other adhoc duties as assigned.

Requirements:

• Possess a degree in related fields.
• Equipped with at least 5 to 7 years in quality service experience with 2 years of managerial expertise.
• Call centers, statistical and/or large data processing background will be advantageous.
• Proficient in MS Word, Excel, and PowerPoint due to intensities of reporting and communication plans.
• Selected applicants are required to complete a training course and passed the assessment test before being deployed to operations.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/9831

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1223746 Tan Eng Kah (Chen Yunjia)

A Day in the Life:

• Manage on-site projects to ensure timely completion
• Liaise with contractors on work scope, work progress and work schedules
• Prepare quotation and job schedule
• Prepare project-budget and billing
• Coordinate work between team and contractors to ensure the projects run smoothly
• Control quality of work and ensure rectification by contractor is of acceptable standard
• Monitor daily progress of work
• Verify all dimensions on-site against drawings
• Work closely with sales team, clients and contractors/suppliers on issues

Who We Are Looking For:

• Diploma in Architecture/Building/Quantity Surveying or related fields
• 2 to 3 years of relevant experience in retail/corporate office interiors or renovation industries
• Self-motivated and results oriented
• Strong interpersonal and communication skills
• Ability to work under tight schedules and pressure
• Applicants with more experience may be considered for a Managerial position

• Overall, in-charge of the terminal operations to ensure efficient and safe operations.
• Responsible for the department's resources and budget to meet the company's objectives.
• Display all-aspect service excellence by elevating the organisational behaviour, culture and thinking in service design, planning, execution and follow-up on operational matters.
• Create ideas to develop the annual and long-term business plans, forecast performance and develop business case for new projects and estimate financial and resources required to deliver performance targets.
• Monitor and evaluate operations on site are carried out in accordance with safety, health, environment and loss preventive policies, rules, regulations and according to company’s standards.

Requirements:

• Degree in any relevant engineering discipline.
• At least 5 years of terminal operations experience in Oil & Gas/Chemical Process Plant.
• Strong knowledge in operational process, safety and product knowledge.
• Proven leadership and people management skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

We are seeking an experienced IT Operations Manager with well managed services to oversee and manage our end-user computing environment. The ideal candidate will ensure the smooth operation of IT services supporting the end-user needs and drive continuous improvement to meet customer IT experience.

Workplace operation and delivery, which include in managing resources, assets, and professional services

• Experience in managing multiple workplace projects ranging from 3000 to 9000 end user environment
• Provide solution and improve operation process for workplace managed service project
• Possess the workplace operation know-how to operate onsite, service desk and understand the deliverables
• Responsible for SLA and service management
• Manage and coordinate urgent and complicated support issues. Act as the escalation point for all requests and incidents
• Determine the root cause and ensure proper communication to customers and incident report
• Drive ticket deep dive on issues and develop strategies for improvement
• Well versed in Asset management framework with experience in managing large volume of endpoint devices
• Manage weekly and monthly meetings with the team
• Conduct monthly reporting to customer and Fujitsu stakeholders
• Continuous service improvement with 5% YoY on cost optimization

Key Responsibilities:

• Asset Management: Oversee the tracking and management of IT assets, ensuring accurate inventory and lifecycle management.
• Automation experience: Identify opportunities for automation to improve efficiency to reduce manual repetitive tasks within workplace operations.
• Financial Management: Expect to manage cost centre and accounts operational costs. Driving new businesses revenue and margin during pre-sale stage.
• Vendor Management: Coordinate with external vendors for resource management and support of IT services.
• Compliance: Ensure compliance with IT policies, procedures, and regulatory requirements.
• Training and Development: Plan training and development opportunities for internal IT support team to enhance their skills and knowledge.
• ITIL Practices: Implement and adhere to ITIL best practices for IT service management, ensuring consistent and efficient service delivery.

Qualifications:

• Education: Bachelor’s degree in information technology, Computer Science, or a related field.
• Experience: Minimum of 10 years of experience in IT operations, with at least 5 years in a managerial role. Critical thinking management
• Technical Skills: Proficiency in managing end-user computing environments, including hardware, software, and network systems.
• Leadership Skills: Strong leadership and team management skills, with the ability to motivate and guide a team.
• Problem-Solving: Excellent problem-solving skills and the ability to troubleshoot complex IT issues.
• Communication: Strong communication skills, with the ability to explain technical concepts to non-technical users.
• Certifications: Relevant certifications such as ITIL, CompTIA A+, or Microsoft Certified: Microsoft 365 and Power BI are a plus.

Preferred Skills:

• Experience with asset management framework and practices.
• Knowledge of automation tools and techniques.

An operations director oversees all operational business activities of a company to ensure that the company achieves its business objectives productively. Operations directors serve on the board of directors and play a key role in ensuring business success.

Duties of operations directors

May attend many meetings and may work evenings or weekends. Operations directors may work in large or small corporations and non-profit organisations. Here are some typical daily duties of an operations director:oversee daily work activities of operations teams

• approve or prepare operations budgets, production schedules and other reports
• meet operations team leaders to discuss issues related to production, supply chain or distribution
• manage workloads of various operations teams and delegate work as necessary to meet deadlines
• resolve operations-related work problems such as supply delay, quality control or manufacturing issues
• cultivate and maintain work relationships with suppliers and customers
• ensure adherence to workplace safety guidelines
• meet other departments to receive and provide updates on operations-related issues
• identify operations areas that need improvement and develop plans and systems to promote productivity
• provide work guidance and advice to subordinates and coach other colleagues

About Us:

Founded in 2017, Achievers Dream Learning Centre is a renowned Science and Chemistry Specialist Tuition Centre dedicated to helping students excel academically. Our NEA-approved Chemistry Laboratory, coupled with innovative teaching methods, has revolutionized the educational experience, fostering academic success for many students.

Job Opportunity:

We are excited to invite applications for the role of Admin Manager. This leadership position is essential for managing administrative operations, leading staff, and implementing strategic initiatives to enhance enrolment processes and overall Centre performance.

Key Responsibilities:

• Front Desk Operations: Lead the front desk team to ensure a professional and welcoming environment for all visitors. Oversee tasks including student registration, managing walk-ins, and addressing parent inquiries.
• Sales and Enrolment Management: Develop and execute strategies to attract and enrol new students. Engage with prospective families through various channels (phone, email, events) and provide detailed information on our programs. Manage the enrolment process, from registration to payment and scheduling.
• Centre Management: Oversee the Centre's daily operations, including staff scheduling, cleanliness, orderliness, and supply management. Implement and monitor operational policies and procedures.
• Team Leadership and Development: Manage and support administrative and front desk staff. Conduct probationary and performance reviews, provide feedback, and offer opportunities for professional growth. Train new staff on Centre procedures, systems, and best practices. Foster a positive work environment by encouraging and motivating staff.
• Customer Relationship Management: Build and maintain strong relationships with parents and guardians. Address their inquiries and concerns promptly and professionally, serving as the primary contact throughout their child's enrolment.
• Administrative Support: Oversee class scheduling, student record management, and report preparation. Coordinate with teaching staff to ensure smooth class operations and effective parent communication regarding student progress.
• Financial Oversight: Manage financial aspects related to enrolment and operations, including monitoring and reconciling payments, processing refunds, and overseeing budgetary considerations.
• Reporting and Analysis: Provide regular updates to the Centre Manager on operational issues, performance metrics, and staff performance. Analyze data to identify trends and opportunities for improvement.
• Collaboration: Work closely with the Teaching & Curriculum Team to ensure high-quality education and support. Promote teamwork and effective communication within the Centre.

Our Team Culture Code:

At Achievers Dream Learning Centre, we pride ourselves on a vibrant and dynamic workforce. Our team is a dynamic mix of individuals from various backgrounds and corners of the globe. We are committed to fostering a culture of support, trust, and inclusivity, regardless of where our team members are in their life journey. We believe that life is not just about work—while we solve problems together, we also celebrate personal and professional milestones and enjoy having fun as a team.

One of our favourite team traditions is sharing a meal together, complete with a cup of bubble tea in hand. It’s our way of coming together, enjoying good food, and making the most of our day. After all, with food in our bellies and a smile on our faces, we're ready to tackle any challenge and conquer the day!

We abhor office politics and drama, and we do not tolerate disrespectful behaviour towards anyone. We are committed to maintaining a safe and respectful work environment for our staff. This includes protecting our team from any verbal abuse or inappropriate behaviour from parents.

We find delight in team members who bring a collaborative spirit, a problem-solving mindset, and a passion for learning. A pleasant demeanour and an open attitude to learning are essential for building strong, long-term working relationships.

Requirements:

• Diploma or Bachelor’s degree in Business Administration, Education, or a related field.
• Proven experience in administrative and managerial roles, preferably in the education sector.
• Strong organizational skills with attention to detail and the ability to manage multiple tasks effectively.
• Excellent leadership, communication, and interpersonal skills with a customer-focused approach.
• Proficiency in MS Office and enrolment management software.
• Ability to work independently and collaboratively in a fast-paced environment.

Work Locations and Timings:

• Travel between our locations (Bukit Timah, Lorong Chuan, Kembangan) as per the roster schedule.
• Commitment to a work schedule of 3 weekdays and 2 weekends.

Why Join Us?

Be part of a dedicated team that values both professional excellence and personal well-being. If you are enthusiastic about making a meaningful impact and align with our team culture, we invite you to apply for the Admin Manager position today!

To Apply:

Please submit your updated resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this role.

We look forward to welcoming you to our team!

Our client, an asset management firm is urgently inviting qualified financial professionals to join them.

Finance Manager

Job Description:

• Full spectrum of account functions
• Timely and accurate preparation and analysis of financial and management account
• Supervise and monitor financial reporting, tax planning, budgeting, forecast, cash flow management and cost-saving controls.
• Demonstrate strong understanding and up-to-date knowledge of market trend, best financial & accounting practices, taxation requirement and local regulations.
• Responsible for the consolidation and management reporting function, in accordance with the MAS requirements
• Involve in compliance control and risk management activities
• Liaising with external auditors, company secretary, and tax agents
• Assist in corporate secretarial matters
• Assist in the implementation of financial policies and system
• Support forecasting and budgeting exercise, monitor actual performance against forecast and investigate variances
• Handle any other ad-hoc assignments and projects are assigned

Requirements:

• BSc/BA in Accounting, Finance or relevant field, CPA, ACCA, CFA
• At least 6 years’ experience in the financial industry, preferably in securities/broking/asset management
• Strong sense of work commitment and responsibility
• Able to communicate in Chinese to coordinate and communicate with Chinese speaking counterparts
• Ability to work independently and high performance-orientation
• Able to work under pressure and meeting deadlines
• Objective and task oriented

EA License No. 16S8296 • EA Personnel Registration No. R21102756

Job Overview

To support and coordinate among Rooms Division – Housekeeping, Front Office and Engineering in ensuring the smooth operations of the Hotel.

Your duties and responsibilities include but not limited to the following:

FINANCIAL RETURNS

• To run morning reports, these include: Housekeeping Room Status Report; VIP Report; Out-of-Order Report; Arrivals; Housekeeper’s report
• Prepares daily room assignments (maid’s report) for morning shift room attendant
• Reviews message books for special requests or instructions

GUEST EXPERIENCE

• Key work order for Engineering to follow up with the maintenance job
• Informs Assistant Manager or security of any emergencies brought to Housekeeping’s attention
• Manages the room attendant audit portal
• Update registration cards in Front Office
• Update meal list in Front Office
• Coordinate with Kitchen to prepare meal for PSHN
• Assist Duty Managers to prepare key for guest arrival
• Following up with Guest request by coordinating with both Engineering and Housekeeping departments

PEOPLE

• Issues keys according to floor assignments
• Answers phone and logs all messages
• Responds to any requests from guests
• Informs supervisors of any special guest needs
• Coordinates the make-up or rush rooms with Front Desk
• Prepares and monitors room status reports for possible discrepancies
• Transmits messages from guests to Housekeeping personnel, laundry department, F& B-room service, front office and engineering
• Ensures all calls pertaining to the next day’s operation, such as personnel calling in sick, are logged in message book and keep Assistant Housekeeper and Executive Housekeeper informed

RESPONSIBLE BUSINESS

• Record and manage all Lost and Found items
• Coordinates the return of all lost and found items
• Be responsible in ensuring lost and found items are tagged and stored systematically
• Prepares the next day’s schedule based on the house count
• Calls in extra personnel when necessary
• Coordinator to relief floor supervisor, training supervisor and Housekeeping clerk when they are off or on Leave
• Checks whether all keys are in respective place
• Coordinate with outsourced labour vendors and prepare monthly attendance report (Housekeeping and Engineering)
• Prepare vendors’ invoices to submit to Finance Department
• Assist in keeping track of the IHG Crisis Management Calendar checklist on Global Evaluation Manager (GEM)
• Assist in documenting audit files
• Raise purchase orders
• Handle IHG Green Engage data entry
• Assist on report making and monthly submissions
• To ensure all Housekeeping & Engineering supplies at the desired par
• Ensures accurate update of room status in the System and investigate discrepancy (if any)
• Maintains key control and follows established key control procedure
• Monitors linen runner activities and productivity

What we need from You

This role has the key responsibility for the Rooms Division. Reporting to the Executive Housekeeper in supporting the Housekeeping, Front Office and Engineering team respectively in Singapore’s leading select service hotel.

• Minimum Diploma Business or Secretarial study
• 1 years’ related experience of secretarial experience, or an equivalent combination of education and experience
• Great communication skills
• A positive and keen to learn attitude
• Must be proficient in written and spoken English and with good communication skills

What you’ll do

• Define and communicate the product vision and strategy based on market research, competitive analysis, and customer feedback.
• Create and maintain a product roadmap that aligns with company goals and priorities.
• Work closely with engineering, design, marketing, and sales teams to drive product development and launch initiatives.
• Collaborate with UX/UI designers to ensure a seamless and engaging user experience.
• Engage with customers to gather feedback, identify pain points, and validate product ideas.
• Analyse product performance metrics and customer usage data to inform product decisions and improvements.
• Stay abreast of industry trends, market developments, and competitive landscape to identify opportunities for innovation.
• Develop and maintain product documentation, including user stories, requirements, and release notes.

Who you are

• Proven experience in product management, preferably in a SaaS environment.
• Strong understanding of Agile methodologies and product development processes.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
• Proficient in analytics tools and product management software (e.g., JIRA, or similar).
• Strong problem-solving skills and a customer-centric mindset.

Perks & Culture

• Competitive salary and performance-based incentives.
• Health insurance, lunch perks, uncapped leave.
• Dynamic and collaborative work environment.
• Grow & learn with a fast-growing organisation.

Please submit your application with links to your portfolio via this form: https://forms.gle/4QPfpRRLChGX1JxU8

• Maintains supplies by checking stock; anticipating needs; placing orders; verifying receipt.
• Prepares hair for styling by analyzing hair condition; shampooing and treating hair.
• Conditions hair and scalp by applying treatments.
• Plans desired effect by studying facial features; examining potential styles; conferring with customer; making recommendations.
• Produces desired effect by arranging, shaping, curling, cutting, trimming, setting, bleaching, dyeing, and tinting hair.
• Maintains quality service by following organization standards.
• Maintains safe and healthy conditions by following organization standards and legal regulations.
• Obtains revenue by recording or collecting charges.
• Maintains technical knowledge by attending educational workshops; reviewing publications.
• Contributes to team effort by accomplishing related results as needed. Skills/Qualifications: Listening, Supply Management, Analyzing Information , Customer Focus, Client Relationships, Organization, Creativity, Attention to Detail, Confidentiality, Professionalism, Verbal Communication
• Must be aware of CASE requirements and following accordingly to the prevailing standards

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Accounting Manager and invite talented individuals to join us.

Job Description:

• Lead and manage the team in day-to-day operations, including accounts payable & receivable, payroll and financial reporting.
• Develop and monitor annual budgets in alignment with the institution's strategic goals.
• Prepare monthly. quarterly and annual statements, ensuring accuracy and timely reporting to the management.
• Conduct analysis to support the planning of future academic programs and initiatives.
• Implement and monitor department policies, procedures, and internal controls.
• Collaborate with heads of departments to forecast and optimise resources.
• Ensure compliance with statutory regulations and reporting standards.
• Manage cash flow and optimise department operations to support the institution's growth.
• Perform other tasks as directed by the President.

Requirements:

• Bachelor or Master's degree in Accounting or related field.
• Professional certifications such as CPA (Certified Public Accountant) or CA (Chartered Accountant).
• 5 years of progressive accounting management experience, within an international private education setting.
• Comprehensive knowledge of Singapore's financial regulations and accounting standards.
• Strong business acumen, financial analysis, forecasting and budgeting skills.
• Ability to handle confidential information with discretion.
• Ability to be operationally hands-on, proactive mindset, and committed to delivering results within stipulated timelines.
• Immediate availability or short notice is highly preferred.

Reporting to the General Manager, the incumbent is responsible for maximizing overall revenue through development and implementation of effective inventory and pricing strategies based on demand and competitor analysis in order to gain market share.

RESPONSIBILITIES

• Drive market share and revenue performance through proper pricing and mix management using competitive reports
• Develop overall pricing strategy to include all market segments and distribution channels with the aim of maximising revenue through forecasting and budgeting
• Manage rates, room inventory, distribution channels and market segmentation
• Effectively manage and be in control of all inventory (transient, group, wholesale allotments and other) and pricing strategy in all distribution channels including brand website and 3rd party sites.
• Identify new revenue opportunities and provide daily, weekly and monthly reporting.
• Maintain complete knowledge of room availability for each day, including restricted dates, rates and room types breakdown
• Analysis of data, booking patterns and market trends and generating reports
• Ensure all related systems are configured correctly, validated and working to full capacity / functional.
• Evaluate performance of distribution partners and contracted rates (OTA, FIT, corporate, groups etc).
• Monitor competitors and market to develop rate and market-mix strategies
• Have good knowledge on all room rates/packages and promotions
• Supervision of reservations team in meeting the daily business needs, including conducting training and guidance to the Revenue & Reservations department
• Coordinate and work with other departments in sales fulfilment
• Develop specific goals and plans to prioritise, organise and accomplish the work for the department
• Any other ad-hoc duties assigned by General Manager from time to time

SKILLS & QUALIFICATION REQUIREMENTS

• Bachelor’s Degree in Hotel Administration/ Revenue Management/ Business/ Finance or related field
• At least 15 years of relevant working experience within the hotel industry, with at least 5 years in a supervisory position
• Experience in both local & international brands preferred
• Proficient in Microsoft Office including email
• Knowledge in various platforms (eg Lanyon, Amadeaus, Duetto etc)
• Knowledge in OPERA Cloud will be advantageous
• Good interpersonal and communications skills
• Strong analytical and negotiation skills
• Multi-tasking skills with attention to details and deadlines
• Ability to lead and train team members
• Ability to communicate and interact with various stakeholders of all levels

We regret that only shortlisted candidates shall be notified.

Our client one of the leading distributions of IT products, solutions, and services in APAC region. They are now looking to hire a Channel Account Manager to join their growing team.

Responsibilities:

• You will be responsible to support the channel strategy within Singapore by identifying and developing new partners, whilst building on existing relationships.
• Maintain responsibility for profitable growth within the partner portfolio, develop partner sales and grow revenue.
• Present and create awareness of the organisation’s products portfolio.
• Explore opportunities for greater penetration into other parts of a client’s business and group of companies and or subsidiaries.

Requirements:

• Preferably with at least 2 years of relevant experience.
• Experience in IT Channel management or Account management will be preferred.
• A good sales track record of Cybersecurity will be an advantage.
• Prior experience working in distributor environment preferred.
• Excellent interpersonal and communication skills.
• Strong leadership, team building and logical thinking.

If you are interested in this role, please click on Apply Now

Please note that only shortlisted candidates will be contacted, thank you.

Eng Ai Wen, Ivan

EA License Number: 23C2060

Registration ID is R1222887

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

We are looking to hire an Operations Assistant. Starting pay: S$2,000 ~ S$3,000. 5.5 days work week. Only Singaporeans/PR may apply. Min qualification: O levels. Job description : Answer phone calls from hotel guest, reply emails, checking in hotel guest on site, supervising cleaners, managing guest expections, etc. This is not an office job and requires you to travel between our hotels across Singapore.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The School of Continuing and Lifelong Education (SCALE) was established to drive the expansion of NUS’ lifelong learning offerings in a concerted and strategic way that furthers our mission to be a leading global university, as well as fulfil our role as a public university of Singapore, shaping the future.

Through SCALE, working adults (i.e. professionals, managers and executives) who aspire to stay relevant and ahead of competition, companies looking to up-skill/re-skill their workforce, and even youths exploring quality tertiary education options, have access to NUS’ suite of innovative, world-class continuing and lifelong education offerings.

Drawing on unparalleled access to the multi-disciplinary expertise of 16 other NUS Faculties/Schools, SCALE offers youth, executive and professional development/education programmes, part-time and full-time degree programmes, as well as modular courses that may be taken singly or stacked towards certificates/diplomas/degrees that meet the lifelong learning needs of individuals. All programmes are designed and developed in consultation with the industry to ensure relevance and currency.

About the Role

To augment our manpower resources in the School, we are looking for a suitably qualified candidate to join our Academic Programmes Office (APO).

Reporting to the Head of Undergraduate Programmes, the incumbent shall build and preserve trusting relationships with students (current & prospective), alumni and valued partners (faculty & industry). The candidate must be creative and driven in building and maintaining the University’s positive image to our internal and external stakeholders, and drive a wide range of administration duties to support the smooth functioning of APO.

This role is offered on a 3-year renewable contract basis in the first instance, with the prospect of a regular open employment contract thereafter subject to satisfactory job performance during the first 3 years.

Remuneration is based on a 12-month salary structure, with annual variable bonus subject to the incumbent’s performance and the University/School’s prevailing remuneration policies.

The incumbent will be emplaced at an appropriate appointment grade based on his/her individual merits.

Key Duties and Responsibilities

Academic Programmes Development
• Secretariat support to programme development/working committees and accreditation committees
• Liaison work with Ministry of Education, NUS community, Polytechnics, and other relevant institutions/organizations
• Marketing and operational follow-through (i.e. processes and systems)
• Promote high-quality customer service processes. Understand customer needs and develop plans to address them.

Academic Programme Support and Financials
• System support (from the business user’s viewpoint) to maintain existing or launch new degree programmes
• Process applications for admission into the various degree and continuing & lifelong education programmes, based on established admission criteria, in a timely manner.
• Support programme delivery such as programme staffing from nomination to engagement, class scheduling, module registration and examination matters (scheduling/invigilation/logistics planning/present required data at the Board of Examiners).
• Support student-related activities such as registration, orientation and attending to programme/ candidature-related enquiries.
• Fee reviews for existing and new programmes.
• Assist in student financial advisory and programme quality assurance activities.
• Revenue model design and maintenance for programme partnerships
• Be student support manager to provide support to students through their academic journey, connecting them to available resources on campus.

Engagement
• Plan, coordinate and organize events/ activities to support the School’s alumni outreach objectives and priorities.
• Identify new industry partners and work closely with existing industry partners to solicit mutually benefitting projects for sponsor companies and students.
• Manage the process of assigning industry projects to students.
• Participate in outreach and networking events, and support communication/marketing initiatives.
• Cultivate and maintain long-term relationships to promote the University’s continuing and lifelong education objectives.

General duties
• Review relevant data and analyze statistics for reporting to senior management and internal/external stakeholders.
• Review and streamline processes and systems for optimal efficiency and stakeholder experience.
• Oversee communication matters within APO.
• Adhoc projects that require maturity in handling and delivery - as SCALE is a new school with much scope for growth (both in diversity as well as in volume of offerings), such adhoc projects frequently feature in the work of the unit.

Requirements

Academic & Professional Certification
• At least a good bachelor’s degree in any discipline from a reputable university
• Strong English language proficiency is essential and proficiency in Mandarin will be an advantage to attend to Mandarin speaking clients locally and in the region
• IT savvy and proficient in MS Office applications

Experience & Attributes
• Relevant work experience in a higher education environment preferred.
• Energetic and willing to work in a fast-paced, results-oriented and ambiguous work environment
• Knowledge of customer relationship management (CRM) practices
• Highly numerate, analytical and meticulous with strong administration skills
• Strong project management and organisational skills
• Good problem-solving and critical-thinking skills
• Experience in / Exposure to the following will be a definite advantage:
o PeopleSoft Campus Solution modules (viz. Campus Community, Student Records, Student Financials, Campus Self-Service, Academic Advisement)
o course and examination administration, vendor management, funding management, accreditation administration, and quality assurance
• First-rate communication and presentation skills
• Strong team player, able to work collaboratively with various stakeholders to achieve desired outcomes
• Resilient, resourceful with good problem-solving and critical-thinking skills, and thrives in a fast-paced, results-oriented and ambiguous work environment

To expedite application processing, a copy of academic certificates and transcripts from GCE O-level onwards should be uploaded via the online application portal. Salary expectations, if quoted, should be on a 12-month guaranteed basis; do not include variable components like performance bonuses, incentives & allowances.

Responsibilities:

• Responsible for supporting the Infrastructure Build team to put together the plan and monitoring each of the activities into completion.
• Responsible for coordinating with infra delivery resources required to complete the infrastructure build, and implementation, working with the infrastructure architects, the engineering team and the build team.
• Highlight and propose a revised plan if there is a conflicting resource, timeline or unrealistic expectation of infrastructure delivery/build time.
• Monitor and analyse the implementation of each infrastructure project. Recommend re-prioritisation based on the sensitivity, urgency, priority, and type of projects (e.g. compliance/regulatory) and the approval requirement.

Consolidate the plan against the actual end-to-end cost required to deliver infrastructure projects. Recommend optimization of cost by consolidating similar infrastructure components and timelines.

Requirements:

• Bachelor's degree and a minimum One to three of experience in project management role, preferably in a fast-face, multi-teams and multiple concurrent projects.
• Excellent communication and interpersonal skills.
• Ability to negotiate and resolve conflict.
• Attention to detail with creative thinking.
• Ability to work under pressures and with tight timelines who brings excellent time management skills.
• Familiar with Jira and Confluence

Key Domain/ Technical Skills:

(Indicate up to 3 areas)

• Confluence, Jira
• PowerPoint Presentation
• Excel

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

About Us

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world’s leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family!

To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/

Job Description

The Facilities Manager is responsible for overseeing the maintenance, operation, and security of the physical facilities in NUS Business School. The Manager works closely with various departments to ensure that the facilities meet operational needs, regulatory requirements, and safety standards.

Key Responsibilities:

Renovations, Maintenance, and Repairs

• Supervise and coordinate the renovation, maintenance and repair activities for all physical assets, electrical systems, plumbing, and other equipment
• Ensure that the preventive maintenance schedules are followed and that corrective actions are taken promptly

Space Planning and Utilization

• Optimize space allocation and layout to meet organizational needs and ensure maximum space utilization
• Coordinate office relocations, expansions, or consolidations

Safety and Security

• Develop and implement safety protocols, emergency response plans, and security measures to create a safe and secure working environment
• Conduct regular safety inspections and audits

Sustainability and Environmental Initiatives

• Implement sustainable practices and initiatives to reduce the facility's environmental impact, including energy conservation, waste reduction, and green building certifications

Vendor and Supplier Management

• Manage relationships with central Campus Infrastructure, service providers, contractors, to ensure quality, cost-effectiveness, and compliance with service level agreements

Technology Integration

• Oversee the implementation and maintenance of technology systems, such as card access systems
• Develop and implement plans to ensure business continuity in the event of emergencies or disasters

Stakeholder Communication

• Establish effective communication channels with occupants, stakeholders, and other departments to address concerns, provide updates, and gather feedback

Budgeting and Financial Management

• Assist in the development and management of the facilities budget, ensuring that expenses are within allocated funds
• Identify cost-saving opportunities and implement efficient resource allocation strategies

Qualifications

• Bachelor's degree in a related field
• 5 years of relevant work experience
• Knowledge of relevant regulations, codes, and industry best practices

Skills required:

• Problem-solving and decision-making abilities
• Strong communication (verbal and written), and interpersonal skills
• Organizational and multitasking abilities
• Leadership and team management skills

(Appointment job grade will commensurate with the selected candidate's experience)

As an Global Account Manager at Kpler, you will:

• Be globally responsible for a named book of business amongst NOC’s across AsiaPac (Thailand, Vietnam, Malaysia, Indonesia, Singapore) promoting growth within these accounts through identifying and closing upsell and cross sell opportunities and retaining and renewing the clients’ existing spend.
• Work alongside your account development managers, customer success, marketing and professional services to ensure usage of existing users, uncovering new opportunities and driving the global strategy of your named accounts.
• Maintain and grow the strong relationships and partnerships in place with your existing client base.
• Run various trials and data evaluation with new users to expand the account
• Organize client appreciation events and work with marketing to reward existing clients and maintain our brand recognition

What we’re looking for:

• 7+ years experience in sales in the Energy & Commodities industry
• Significant experience in global account management roles
• Proven ability in hitting large sales quotas and over delivering
• Demonstrates an ability to implement a global strategy for account growth backed up by a short and mid term forecast pipeline for the growth
• Strong interest in building client and product knowledge
• Driven and self-disciplined. You can work in autonomy without much guidance and thrive in unstructured, fast-paced, ever-changing environments
• A team player who always puts the business first with an eye on maximizing you and your team’s long-term gains
• Excellent customer service, listening and negotiation skills
• Ability to analyse complex client requirements and needs Great attitude and motivation
• Additional language skills beneficial

We are a dynamic company dedicated to nurturing connections and innovating solutions to tackle market challenges head-on. If you thrive on customer satisfaction and turning ideas into reality, then you’ve found your ideal destination.

• Hire and train beauticians, as needed
• Organize employees’ shifts, considering peak times and seasonality
• Order beauty products, like creams and essential oils and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations
• Ensure all beauty treatments meet high quality standards
• Maintain staff records, including salaries and working schedules
• Promote services, products and discounts on social media

Responsibilties:

· Responsible for daily trade operations which encompass end-to-end order processing and delivery.

· Collaborate with internal teams and external partners to ensure the smooth execution of contracts and deliveries.

· Ensuring compliance with trade regulations and optimizing efficiency in order processing.

· Maintain accurate and up-to-date records of contracts, deliveries, and transactions, ensuring all documentation meets internal and regulatory standards.

Requirements:

· Minimum Diploma/Degree

· Highly detailed and meticulous

· Proficient in Microsoft Excel

· Fresh graduates are welcome to apply

The Technical Lead will be responsible for smooth functioning of all technical operations. Besides, you will be coordinating with the Project Manager in reviewing timelines and deliverables.

The tech lead role also requires you to support ongoing projects. Furthermore, you will be responsible for working closely with the technical team members and supporting the operations. You will be playing an important role in audits and system modifications along with the team.

Responsibilities:

• Well versed with Data Center Technologies , Experience of managing Data Center Operations
• Lead and manage a team of software engineers, providing technical direction and guidance for development projects
• Oversee technical project plans and timelines, ensuring projects are completed on time and on budget
• Work closely with other departments, such as product management, customer support, and marketing, to ensure all technical requirements are met
• Provide technical expertise and guidance to ensure quality standards are met
• Research, evaluate, and recommend new technologies, processes and tools to enhance development capabilities
• Analyze customer requirements and develop technical solutions to meet customer needs
• Develop and document technical processes and procedures
• Should have strong understanding(SME/L3 +) on atleast 2 sets of technologies in Wintel, Virtualization, RHEL & UNIX), Network, Storage/backup , and understanding of other technologies
• Strong understanding ITIL. Service Acceptance
• Acts Single point of contact and drive in case of Escalation / P1/P2/ RCA discussion
• Ability to Manage various technical towers irrespective of technology
• Ensures new services are introduced in standard way& accepted into service
• Primary point of contact for the Delivery, responsible for building and nurturing strong technical know-how
• Understands SLA/OLA/Vendor Management
• Identifying gaps and work towards Operational/Technical Excellence
• Improving Technical service Delivery by way of Automation and/or Transformation
• Ability to Lead service delivery with the standard agreed processes/SOPs to deliver contracted service commitments
• Acts as a bridge between the Delivery , DU and the service delivery teams, Leadership and ground level team
• Participates in internal & external audits as required and presents information on quality & process adherence
• Ensures that delivery teams take corrective & preventive actions based on the audit & compliance findings
• Responsible to work with Project Managers (managing IT projects within the Managed Services framework) to ensure delivery and support
• Works with the delivery teams , leadership and helps them to identify risks & issues, document the risks, their impact, mitigation actions and contingency plan
• Understand KPI/KRA , Control Mechanism
• Deep understanding of Technical analysis irrespective of technology tower/domain

Requirements and skills:

• Over 7 years of Technical Delivery experience, IT operations environment, and overall, more than 10 Years of Experience.
• Proven experience managing IT infrastructure projects, including virtualization, networking, and hypervisor technologies.
• Strong working knowledge of Microsoft Windows, Linux, Unix, and VMware..
• Ability to work collaboratively with cross-functional teams and stakeholders at all levels of the organization.
• Strong analytical, troubleshooting and problem-solving skills
• Excellent verbal and written communication skills
• Able to work independently and as part of a team.
• Able to multi-task and prioritize tasks effectively.
• Strong organizational and project management skills

About the role

We are looking for a highly motivated Regional Account Manager (RAM) to work in our Global Strategic Sales team based in Singapore. This individual must be passionate and motivated at the idea of selling a disruptive technology solution in the commodities market and maintaining, deepening, and broadening client relationships and sales through renewal, upsells, and cross-sells!

Responsibilities

• Be regionally responsible for a named book of business promoting growth within these accounts through identifying and closing upsell and cross-sell opportunities and retaining and renewing the clients’ existing spend.

• Work in coordination with the global account managers, regional development managers, customer success, marketing, and professional services to ensure the usage of existing users, uncover new opportunities, and drive the regional strategy of your named accounts.

• Maintain and grow the strong relationships and partnerships in place with your existing client base.

• Run various trials and data evaluations with new users to expand account usage and spending.

• Organize client appreciation events and work with marketing to reward existing clients and maintain our brand recognition.

Requirements

• 10+ years experience in Sales in either the Energy, Commodities, or Trading sectors

• Significant experience in global or regional account management roles with complex global accounts

• Proven ability to hit large sales quotas and over-delivering

• Demonstrate an ability to implement a regional strategy for account growth backed up by a short and longer-term forecast pipeline

• Strong interest in building client and product knowledge

• Driven and self-disciplined. You can work in autonomy without much guidance and thrive in unstructured, fast-paced, ever-changing environments

• A team player who always puts the business first with an eye on maximizing you and your team’s long-term gains

• Excellent customer service, listening, and negotiation skills

• Ability to analyze complex client requirements and needs

• Great attitude and motivation