PRODUCT AREA

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

JOB DESCRIPTION

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

ADDITIONAL JOB DESCRIPTION

In this role, you will act as a trusted business partner and work with the local Corporate Field Sales team to drive the corporate business across Southeast Asia. You will also work with the Business Development team, Security Surveillance Team, and the Partners and leverage off the partner ecosystem to run a programmatic corporate motion across Southeast Asia. You will work to understand the unique company challenges and goals in each country and deliver the right business plays across the region. You will ensure our products make organizations more productive, collaborative, and mobile.

Qualifications

JOB RESPONSIBILITIES

• Build and grow the Corporate pipeline.
• Lead Corporate motion strategy in generating and developing business growth opportunities, working collaboratively with Corporate representatives, Business Development Representatives (BDRs), and partners in order to maximize business results in the area and open up opportunities with customers.
• Strategize and build on business plays for the Corporate motion across Southeast Asia.
• Manage multiple engagements through the entire cycle simultaneously, working with cross-functional teams as necessary, and serve as the primary customer contact for all Corporate SEA adoption-related activities.
• Run cadence and governance on the Corporate business in Southeast Asia.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• 3 years of experience in goal related software sales and account management at an enterprise business-to-business (B2B) software company promoting to global accounts.

PREFERRED QUALIFICATIONS

• Experience selling Platform-as-a-Service/Infrastructure-as-a-Service (PaaS/IaaS) and working toward strategic business goals in the technology industry.
• Experience working with and managing partners in implementation projects, including global system integrators and packaged software vendors.
• Experience with commercial and legal discussions working with procurement, legal, and business teams.
• Understanding of the digital native and traditional customer industry and market trends.

Are you an Infrastructure professional with strong experience in Enterprise Monitoring and Observability?

A financial institution is looking for an Infrastructure and Application Monitoring lead to join their team. As part of the IT Department, you will be responsible for:

· Overseeing and driving the expansion of programs for monitoring infrastructure to enhance the resiliency and availability of applications.

· Working closely with development and support teams to improve and change systems

· Working with a cross-functional team including Development and Support teams to understand complex application architectures such as Cloud and Kubernetes

· Contribute to strategy discussions for modernizing the monitoring environment and establish and track key performance indicators

· Stakeholder Management and establishment of best practices around application performance monitoring.

Requirements:

· A Degree in Computer Science, Engineering or equivalent

· Minimum 10 years of experience in Monitoring and Observability in financial institutions

· Technical experience in Enterprise Monitoring tools such as Dynatrace, Prometheus, Grafana

· Knowledge of Automation tools, Cloud Technologies and DevOps Concepts, Open systems and Networking Technologies

· Excellent Communication Skills in English

If you are keen to be part of the growth of an organization, and have the required skills, send your CV to [email protected]for a confidential discussion.

THE ROLE

Carry out post trade contract activities and day-to-day execution of either container and/or bulk physical contracts concluded by the regional and local trading team. This involves planning shipments to payment collection.
Acknowledgment of nomination to buyer and sending it on to shipper ensuring shipper acceptance of nomination.

Bulk shipments - ensure all information like Dem/Des, documentary instruction or LCs (if required) are in place before loading.
Issue documentary instructions to shipper for timely preparation of shipping documents and follow up on draft documents for checking.
Create shipment number in our in-house system, Suite
Ensure all drafts are checked and confirmed by buyer and passing on to shipper.
Follow up on scanned signed documents and original documents.
Instruct/Appoint cargo surveyors at loading and discharging port(s).
Create sale invoice and upload all shipping documents in Suite.
Ensure payments from buyers are made in time before shipments arrives at destination

REQUIREMENTS

Bachelors from a recognized university with 3 to 5 years of relevant working experience
Experience in international import/export trade and shipping logistics is essential.
Experience in dry bulk shipments is required
Established in negotiating documents basis CAD, Bank Documentary Collection, and Documentary Letters of Credit.
Experience in Letter of Credits negotiation and UCP, ISBP rules would be helpful.
Fast learner and be able to work under pressure
Ability to act with integrity when dealing with confidential matters

Our client who is a global asset management firm has an opening in a Finance & Operations role. We are looking for diploma/degree graduates with between 1 to 2 years work experience. Existing polytechnic students who are keen on internships are also invited to apply. Training will be provided.

Responsibilities

● Capable of handling full range of fund accounting services on funds, including preparation of the Net Asset Value (NAV), cash and position reconciliation, review of corporate actions, validation of security pricing

● Able to check accuracy of fund administration services on funds and investors in compliance with the company’s service model and policies, liaising with, brokers, custodians and auditors

● Provide and maintain superior Quality of work, accuracy and adherence to task deadline.

● Participate in various system optimisation initiatives and ad-hoc projects

● Active participation in proposing solutions to complex market and settlement issues and act as liaison between custodian, administrators and trading desk with ability to multitask and prioritize resolution on priority.

● Calculate complex fees structures as set out in various agreements

● Review of periodic financial reporting in accordance with IFRS and/or US GAAP prepared by administrators and service providers.

● Review accuracy of Subscriptions and Redemptions, Switches & Transfers in accordance with the guidelines outlined in the fund offering documents performed by the transfer agent and administrator.

● Strong excel and VBA skills needed to drive automation and streamline the procedures once the business understanding is reached.

● Play active role in client on-boarding, account opening process with verification of documents sourced from different parties and to have it verified and aligned towards company’s policies and procedures.

● Maintain and remediate investor details in a centralised database and calculate trail fees based on the distributor agreements.

● Supporting the company’s anti-money laundering (AML) framework in place and working closely with various parties involved, investor, Fund admin, Transfer Agent to ensure compliance with the AML framework.

● Supporting the organization's FATCA/CRS service offering to our clients

● Demonstrate ownership of assigned work and ensure timely completion, in line with Service Level Agreements (SLA).

Requirements:

● Diploma in Banking or finance related field

● Ideally 1 year of experience in fund administration, audit or similar role

● Intermediate to advance Proficiency in the use of Microsoft Office (Excel, VBA Word, Outlook).

● Understanding of securities such as equities, bonds, forwards, futures, options preferred

● Ability to work well independently as well as within a team framework.

● Be enthusiastic and eager to learn, self-starter.

● Strong work ethic with positive attitude

● Able to work under pressure with minimal supervision to meet deadlines

● Possess strong verbal and written communication skill

Responsibilities:

· Lead a sub-team in the Singapore office and coordinate with relevant support teams in local and oversea offices.

· Provide CRM client relationship management and take action to ensure any unsatisfactory clients are returned to satisfactory.

· Ensure that necessary controls are in place and adhered to in order to provide complete, accurate and timely fund administration services to our clients.

· Ensure all deliverables are delivered to our clients as per service level agreement.

· Assist in pre-launch phase of new client fund vehicles; launching of new fund and review operational procedure.

· Oversee the timely completion of all funds’ audit.

· Ensure all funds are in adherence to regulatory reporting and requirements.

Requirements:

· Bachelor or Master level degree in Accounting, Finance or a related discipline.

· Professional qualified accountant.

· Minimum 7 years of relevant work experience in fund administration industry.

· At least 3 years of experience in a managerial role.

· Good communications, interpersonal and problem-solving skills.

· Strong verbal and written English skill is a must, proficiency in Mandarin will be an advantage.

· Flexibility and ability to multi-task and prioritize to deliver on time.

· Advanced level MS Excel, proficient with MS Word, MS PowerPoint.

· Proficiency in using PFS-Paxus will be an advantage.

· Having knowledge of transfer agency services, FATCA and CRS will be an advantage.

· Ability to resolve complex issues in a timely manner.

· A detailed understanding of the various fund types and investment products covered by this role.

· Candidate with less working experience may be considered as Manager, Fund Accounting, Hedge Fund Administration.

About the Company:
Apex Group Ltd., established in Bermuda in 2003, is a global financial services provider. With 85 offices in 42 countries worldwide and over 10,000 employees. Apex delivers an extensive range of services to asset managers, capital markets, private clients and family offices. The Group has continually improved and evolved its capabilities to offer a single-source solution through establishing the broadest range of services in the industry; including fund services, digital onboarding and bank accounts, depositary, custody and super ManCo services, business services including HR and Payroll and a pioneering ESG Ratings and Advisory service for private companies.

Apex Group includes FundRock, LRI and European Depositary Bank.

Additional information:
We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation. Any hiring decision are made on the basis of skills, qualifications and experiences.

We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.

If you are looking to take that next step in your career and are ready to work for a high performing organisation, alongside talented people who take pride in delivering great results, please submit your application and we look forward to hearing from you.

Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of Singapore for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her/his personal data to be used by Apex stakeholders within or outside Singapore for the purpose of this recruitment.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Overview

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.

The Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.

As a Cloud Solution Architect - AI Cognitive Services & AI Platform, you will enable customers to achieve their outcomes, based on their investments in Microsoft technology. Leveraging your Microsoft Azure and AI technical subject matter expertise, you will lead technical conversations with customers and Microsoft colleagues, to drive value from their MS investments. This includes accelerating customer adoption by building Generative AI solutions and identifying resolutions to issues impeding customer success projects. You will also drive product influence with Engineering and increase technical intensity in the field. This opportunity will allow you to accelerate your career growth, honing your technical and collaboration skills, and deepening your cloud expertise.

This role is flexible in that you can work up to 100% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Accelerate customer engagements from Proof of Concept to Production for Azure Cognitive Services, Azure OpenAI and Azure Machine Learning, including Azure OpenAI service, Azure Speech, Azure Cognitive Search, and Form Recognizer
• Unblock and accelerate customer engagements from PoC to Production for Azure AI workloads including Azure Cognitive Services, Azure OpenAI, and Azure Machine Learning
• Expand and grow Azure Cognitive services adoption for existing customer base
• Provide customers with Generative AI expertise and advisory through architecture designs, proof of concepts, and production reviews
• Collaborate with other Microsoft stakeholders to deliver workaround solutions to help unblock customers opportunities with complex end to end Enterprise AI solutions
• Lead and provide guidance in technical escalations to unblock AI customers in collaboration with multiple stakeholders
• Provide expert perspective to key stakeholders to increase platform adoption through customer insights & feedback
• Drive product improvement and influence roadmap with Engineering through deep technical insights
• Increase AI technical intensity in the Field through upskilling, sharing best practices and scaling repeatable IP

Customer Centricity

• Gathers customer/partner insights (e.g., feedback around technical preferences, environments, business needs) and leverages these insights and existing plans to map solutions with customer/partner business outcomes. Acts as the voice of the customer (VOC)/partner by driving awareness of existing feedback, insights, and resources with internal teams to add and prioritize. Shares customer success stories with the wider internal team.
• Identifies and begins developing impactful relationships with internal teams and customer and partner technical specialists during initial preparation and ramp-up stages. Proposes viable solutions based on specific technical products. Demonstrates complex concepts, and proves the capability of those solutions through design collaboration sessions with the customer/partner. Understands how work aligns with customer success plan and meets customer/partner needs by working with internal teams to deliver customer outcomes. Supports customer skilling by delivering as a trusted technical advisor to ensure customer readiness by facilitating technical discussions and enabling operational health and cloud readiness. Transfers knowledge to customers close customer skill gaps.
• Contributes to customer satisfaction by providing a positive customer/partner experience. Demonstrates an understanding of customer/partner conditions of success. Identifies dissatisfied customers and builds remedial actions (e.g., post-mortem reviews).
• Actively listens and respectfully challenges customers/partners when going in the wrong direction and escalates appropriately.

Business Impact

• Independently identifies issues and advises customers/partners to operate and optimize performance in accordance with Microsoft best practices. Escalates issues to senior team members or manager, as needed. Applies methodology and governance to minimize business and technical risks and adhere to quality assurance while ensuring excellence in contributions to design and/or delivery of solutions. Adheres to quality assurance standards and calculates risks while ensuring excellence in the design and/or delivery of solutions. Leverages standard tools to ensure accurate opportunity and milestone execution and pipeline hygiene.
• Independently works with the customer to identify, determine root causes, and resolve blockers to accelerate consumption and solution implementation (e.g., by application of technical capabilities). Identifies non-technical issues and escalates for removal by the appropriate party. Applies business and technical knowledge of architecture or other Microsoft solutions to meet business and information technology (IT) requirements and resolve identified technical constraints. Helps to shape and enhance customers'' requirements.
• Leverages knowledge of the products, services, and value propositions of Microsoft and its competitors in customer/partner conversations to assess customer/partner needs and independently identify growth opportunities. Leverages an existing architecture approach or reference architecture to propose a solution or achieve Microsoft''s Customer Promise. Identifies opportunities to expand or accelerate consumption (e.g., cloud and support). Participates in discussions around architecture design, resiliency reviews, and technical optimization that result in production deployment application and increase customer/partner usage and consumption. Independently consults on technical solution design, development, and deployment and supports the customer/partner throughout implementation to achieve value outcomes and Microsoft''s Customer Promise.
• Understands the competitor's architecture solutions and identifies Microsoft''s strengths over competitive solutions to demonstrate Microsoft''s value to customers/partners.

Qualifications

Technical Experience

• Technical Program Management experience is highly preferred
• Enterprise-scale technical experience with two or more AI pillars (Azure Cognitive Services, Azure OpenAI, Azure Machine Learning, or equivalent), Open-Source AI frameworks, MLOps, cloud and hybrid infrastructure and architecture design
• "Hands on" experience creating AI Proof of Concepts, and Minimum Viable Products (MVPs) leading to production deployments
• The technical aptitude and experience to learn new technologies and understand market and relevant cloud trends
• Breadth of technical experience and knowledge preferred:

1. Generative AI
2. Application development skills - ability to implement a back end orchestration app (Python or similar) and integrate with Azure AI and other services
3. Architecture – the ability to create and explain 3-tier architecture diagrams, system context diagrams, system interaction diagrams, etc.

Other Professional Experience

• Ability to orchestrate, lead, and influence virtual teams, ensuring successful acceleration and release of customer projects.
• Collaboration and Communication: Acknowledged for driving decisions collaboratively, ability to communicate AI concepts effectively with business, data science and technical audiences, resolving conflicts and ensuring follow through with exceptional verbal and written communication skills.
• Relationship Building: Proven track record of building deep technical relationships with key stakeholders. The ability to influence and build relationships across technical and business teams.
• Good business acumen to quickly understand the customer’s industry and business to have relevant discussions with business decision makers.
• Good understanding of key AI scenarios that are driving innovation in key industries such as financial services, Retail, Healthcare etc.
• Problem Solving: Ability to solve customer’s AI problems through various cloud technologies
• Presentation skills with a high degree of comfort with both large and small audiences (Senior Executives, IT Management, Data Scientists, Engineers)

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

• Handle assigned customer portfolios effectively.
• Secure a high level of customer satisfaction by establishing a good rapport and trust with the customer.
• Explore new business opportunities as per sales plan.
• Accountable in a regional role as a focal point for assigned account.

Requirements:

• Diploma and above
• At least 5 years of sales & marketing experience in semiconductor equipment.
• Good knowledge in Machine Vision Process
• Comfortable to travel extensively.
• Strong customer service orientation with excellent networking and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Technology Risk is a specialised field within technology consulting that focuses on identifying, assessing, and advising on risks mitigation associated with an organisation's technology landscape. In today's highly digitised world, businesses heavily rely on technology to drive innovation, enhance operational efficiency, and deliver seamless customer experiences. With the prevalent use of technology comes a corresponding rise in risks, such as cyber threats, data breaches, system failures, regulatory non-compliance, and operational disruptions.

As part of the Technology Risk practice, you will collaborate with a dynamic team of experienced consultants and engage with our clients from different sectors, advising them on technology risk challenges and the implementation of robust risk management strategies. This role offers extensive learning and development opportunities, exposure to diverse projects across geographical locations, as well as emerging technologies.

What you will do:

As a Technology Risk Manager, your role will encompass a range of responsibilities with a focus on mitigating technology-related risks:

• Participate in the planning and execution of technology risk engagements. Close out engagements by producing high quality documentation and reports.
• Support the assessment of technology risks and evaluate the design and operation of controls related to complex IT environments and systems against KPMG’s frameworks, regulatory and third-party frameworks.
• Assist in the development of risk-based IT internal audit programmes.
• Use advanced tools and technology to increase productivity and effectiveness of our review and advice to clients.
• Identify and communicate value-adding recommendations on technology risk and control management issues, as well as performance improvement opportunities for clients.
• Attend meetings with all levels of client stakeholders to define problem statements, analyse key priorities/issues and collaborate with team members to conduct workshops, develop responses to client enquiries and ensure timely reporting.
• Assist the management team with business development activities, including formulating KPMG’s offerings and propositions, proposals, presentations and publications.
• Involvement in end-to-end technology risk engagements; working alongside team members from various functions to overlay point-of-views (POVs) and industry insights via research and analysis; formulate solutions and recommendations to address clients’ needs, challenges and risks.
• Collaborate across global and advisory teams in technology consulting, cyber security, internal audit and deals advisory to deliver holistic solutions and multiple POVs to clients.

Who you are:

• Possess recognised tertiary qualifications in Computer Science, Information Technology, Information Systems, Computer Engineering, Accountancy/Commerce/Business, or related disciplines.
• First-hand experience of 7 to 8 years in IT audit/ assurance, or IT advisory; experience in any of the following areas will be advantageous: IT Risk and Compliance, IT Governance, IT Internal Controls, IT Audit.
• Certifications such as CISA, CISSP, CCSP or equivalent will be advantageous.
• Good knowledge of information security, IT management, system development lifecycle, and ability to learn emerging methodologies, technologies and new skills quickly.
• Self-motivated individual with inquisitive, innovative and resourceful mindset, able to work under pressure with changing priorities.
• Strong client, stakeholder and team management abilities coupled with excellent communication, written, analytical, organisational and problem-solving skills.

• In charge of creating, managing, and advancing sales projections for assigned customer accounts.
• Collaborate across different departments to coordinate pre-sales, professional services, and support teams, ensuring successful customer solutions are delivered.

Requirements:

• Diploma and above.
• At least 2 years of sales experience in an SI company.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Associate Manager, Global Demand Planning

What you’ll do?

• To be the Central Gatekeeper of Marketing Efficiency - work with Finance and Corporate Planning team on the company-wide budget planning and review process, monitor and evaluate the performance of key markets and marketing channels, and ensure overall marketing efficiency is achieved vs company targets
• To drive Company Mega-campaigns at a Global Scale - manage the global campaigns by working closely with key stakeholders (e.g. local marketing, brand and comms, platform team, supply vertical teams). Key responsibilities are ensuring project progress / spend / forecast is on track, timeline, performance reporting.
• To Enhance Communication and Collaboration across MKT teams - be the main point of contact for local marketing and central marketing teams, facilitate discussions on cross teams topics by running regular performance review meetings, and draw insights and actionable outcome from regular reporting
• To improve Process Efficiency and Control - to review the existing operational processes / procedures within the Demand BU, identify potential improvement areas, execute the proposed changes, monitor the results and gather learnings. (e.g. Marketing toolkit, admin portal)
• To drive and grow potential business opportunities - be accountable for overall project management, build out foundations for consumer projects (e.g. e-Gift Cards, buy-now-pay-later), evaluate pilot results / document learnings, scale up e.g. expand to other markets when opportunities arise.

What you’ll need?

• 4-6 years experience preferably in industries like tech startups, consulting or ecommerce (i.e. fast paced environment)
• Strong change management skills with track records of cross-departmental projects & ability to manage both internal and external stakeholders well.
• Experience in Marketing, and/or process design and optimisation is preferred
• Strong analytical skills. Excel proficiency is highly preferred.
• Fluent in spoken and written English and Chinese.
• Eager to work in small team and fast-paced environments
• A start-up attitude - highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that's not afraid to work independently when required
• Globally-minded and comfortable working with people from different cultural background and in different time zones
• Bachelor's degree or above

What you’ll get?

• The rare opportunity to be part of building a global travel brand, ensuring its success and evolving it for the future
• An environment that values honesty, transparency and respect with awesome co-workers globally

Responsibilities:

• Hunt for new clearing and forwarding related business focusing on import and export business locally
• Achieve annual individual sales targets
• Formulate 6-12 month sales action plan in line with group commodity market segments
• Leverage from own network and further establish relationships with various partners not limited to associations, container carrier and network members globally
• Strong team player, able to work collaboratively with operational team members, whilst liaising and coordinating with vendors (ports operators, authorities, transporters etc.) and internal clients
• Communicate, share and collaborate with all overseas Access World branches on leads generated to and from any locations
• Monthly commercial activity reporting in the form of a sales pipeline
• Work with direct Manager on all sales, business development and budgeting requirements
• Capabilities reaching into the rest of APAC and globally is advantages
• Project cargo experience an added advantage
• Other duties as may be assigned from time to time

Requirements:

• A degree from a recognized University in the field of logistics would be advantages
• Minimum 5 years proven sales experience and achievement in bringing in new sales
• Result oriented with strong ability to prioritize tasks in order to achieve sales target assigned
• Resourceful with excellent commercial and entrepreneurial flair are critical to the success of this role
• An accomplished self-starter who is able to hands-on/lead the whole cycle of commercial process from acquisition to fulfilment
• Ability to work effectively in a high pressure and fast paced working environment
• Ability to travel regularly locally and regionally when required
• Flexible in working with partners from different time zone when required
• Good influencing skills with a collaborative work style, fostering cooperation and teamwork
• Effective negotiation and conflict resolution skills

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

Job Description:

• Responsible for the cost and budget monitoring.
• Assist with work schedule and efficiently organize the site facilities in order to meet an agreed program of deadlines
• Liaise with consultants and/or sub-contractors engaged on the project
• Attend regular meetings with owner/client/contractors/sub-contractors and ensure the progress is on schedule.
• Involve with QS team to complete the subletting and suppliers selection.
• Monitor and ensure subcontractors comply with specified requirements.
• ldentify and comply with all applicable statutory regulatory requirements related to project.
• Identify possible risks to project and stakeholders as well as create contingency plans to mitigate these risks
• Respond swiftly to work delays, emergencies and other problems
• Clear communication to external parties including client, subcontractors, consultants, vendors etc. on project needs, requirements and schedule by means of daily construction oversight.
• Review all method statement of the activities ensuring safe execution and maximization of resources used for job efficient
• Complete task as assigned by Project Director
• Handling technical issues in projects with Technical Manager if necessary

Job Requirement

• Candidate must possess at least Bachelor's Degree in Engineering
• At least 5 Year(s) of working experience in the related field is required for this position.
• Candidate must specialized in various building/facility project experience.
• Candidate should be also well-experienced and participate in project tender section.

Responsibilities:

• Oversee and manage daily retail/online store operations and trade partners effectively ensuring overall efficiency.
• Manage digital marketing and software integration.
• Work closely with internal and external teams.
• Providing training and evaluation for the team.
• Inventory and cash management.
• Perform any ad hoc duties as assigned.

Requirements:

• 5 years and above working experience in operations management with at least 2 years at managerial level.
• Strong leadership and analytical skills with business sense.
  Skilled in store/online operations, customer service and people management
• Must know MS Office.
• Manage digital marketing and software integration.
• Passionate and result orientated.
• Must have a valid Class 3 driving licence

Are you an experienced in the world of partnerships with a passion for payments?

Are you well connected within the industry?

We are looking for a highly motivated Payment Network Partnerships Manager to join us in our Singapore office. This role will be crucial to our success as you will be accountable for building and fostering robust relationships with business partners. Your primary responsibility will be to formulate winning strategies that drive sales growth. As a key player, you will spearhead our commercial partnership initiatives, engaging with influential stakeholders in both local and global markets.

Thredd is the trusted next-gen payments processing partner for innovators looking to modernise the way consumers and businesses pay for goods, services, and move money worldwide. You will be experienced in partnership schemes and have a talent for navigating such programs. You’ll be responsible for unlocking fresh opportunities and propelling our partnerships to greater heights.

We are looking for an individual who comes from a sales or commercial background with previous experience as a Partnerships/Relationship Manager. Exceptional organisational skills, and a proactive approach are a must to collaboration with our dynamic team. This role is incredibly diverse with opportunity to work on areas such as product initiative and product sales.

If you’d describe yourself as a resilient, proactive, and adaptable individual with superb communication skills who is ready to take on a new challenge, apply today and help us weave payments magic!

What you’ll do

• Nurture and maintain current partner relationships.
• Expand our partner network by scouting new channel partners through focused outreach and robust project planning and execution.
• Create and uphold a dynamic business strategy for our partnership portfolio, aligning with market changes and partner evolution.
• Develop an exciting partner education program to keep our partners in the loop with the latest developments and offerings.
• Propel our Partnership relationships, extend these alliances to new regions or industry sector, wherever it makes strategic sense.
• Create and oversee exciting new business prospects with our partners, documenting all opportunities in Salesforce for a comprehensive record.
• Dive into partner initiatives, dissecting and reporting on their performance. Forecast strategic shifts and keep a pulse on metrics to drive success.
• Keep a constant watch over the partner pipeline and lead generation, offering support to ensure a robust flow of opportunities.
• Collaborate with our Sales teams to seize referral opportunities provided by our partner network, ensuring no missed opportunities. In addition to ensuring introductions and business opportunities managed by the sales team are followed up and executed effectively.
• Take the helm of our partner portfolio, maintaining a tight grip on budgets and forecasts. Regularly provide updates, ensuring adherence to robust budgeting and business planning processes.
• Managing the contract management and negotiation with our strategic partners. Attend meetings as the face of our organization, ensuring both sides' interests are met. Acting as our liaison between partners, swiftly resolving issues.
• Champion our partners internally, encouraging conversation and collaboration across the organisation. Keeping the team updated on the latest partner developments and commercial changes, providing regular internal reports and dashboards.
• Be our ambassador! Represent Thredd at various industry events, webinars, meetings, and workshops, making our presence known.
• Proven ability with internal stakeholder management – as there will be regular interactions with Marketing to roll out Partner communication strategies and Product to keep the team in the loop about any additional value-added services or solutions from our Partners.

What you’ll need

• Previous experience within the Partnerships space from a payments background
• Previous experience interacting and working with payments schemes and networks
• A passion for cultivating relationships—whether it's fostering new connections or nurturing existing ones.
• Organisation is key, being naturally detail orientated setting the stage for a seamless and well-structured approach.
• Experience with seeking new business opportunities and following through with leads/prospects.
• Proven ability to multitask, you do well under pressure, and are a pro at prioritizing tasks.
• Skilled communicator — natural ability to translate your message across multiple channels.
• Willingness to travel
• Clear commercial acumen and driven by challenge

A bit about us….

We are Thredd, formerly Global Processing Services. Thredd sits at the heart of the global payments revolution, processing billions of transactions annually across 44 countries for the world’s leading FinTechs, digital banks, and embedded finance providers. Thredd is certified by Mastercard and Visa to process and manage any credit, debit or pre-paid card transaction globally. We enable the emerging payments industry to deliver breakthrough innovations through a unique combination of proprietary technology, its people and partners.

Other

This role is a hybrid role with 50% of the time in the Singapore office.

Thredd operates in a secure environment and all candidates will be Credit and Background checked to the extent permitted by law.

Only direct applicants will be considered for this role, we do not accept applications from recruitment agencies.

Responsibilities

Custodian of Learning Policy

• Review and ensure that learning policies and SOPs are kept relevant
• Ensure governance across the enterprise including our global offices

Training program management, curriculum design and review

• Review existing training program offerings; suggest enhancements to improve user learning engagement and knowledge acquisition
• Source and recommend appropriate programs to meet the changing needs of the business, enterprise and industry

Learning operations efficiency and reporting

• Supervise and ensure operations efficiency, data accuracy, analytics and ensuring regular management reporting cadence to Business Leaders, CHRO and Head TMOD
• Support learning administration and operations when required

Enterprise training budget and learning engagement

• Monitor the utilization of training budget, leverage on available training schemes and engage Business Divisions to drive engagement and appropriate spending with Head TMOD and HR Business Partners
• In building a culture of learning and cadence, perform the role of Editor in learning related communications such as learning EDMs

Enterprise training budget and learning engagement

• Monitor the utilization of training budget, leverage on available training schemes and engage Business Divisions to drive engagement and appropriate spending with Head TMOD and HR Business Partners
• In building a culture of learning and cadence, perform the role of Editor in learning related communications such as learning EDMs

Supervisory

• Monitor performance, provide guidance and develop Learning Operation team

Requirements

• Degree in Business, HR or related discipline
• At least 10 years’ experience in training
• Confident communicator, effective in both written and oral communications
• Experience in dealing with Business Leaders
• Possess in-depth experience with SAP-SuccessFactor Learning Management System
• A team player with positive and mature attitude, self-driven and able to work independently with a can-do attitude

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Alternatively, you may wish to email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 50 Raffles Place, #19-12, Singapore Land Tower, Singapore 048623

Tel: 6950 9748

http://www.peopleprofilers.com

[email protected]

Consultant in charge: So Boon Shyen, Debbie

EA Licence Number: 02C4944

Registration Number: R1111376

Job Description & Requirements

As the Customer Service Executive (CSE) for Contact Centre, you will be responsible for providing our Singapore customers prompt and personalized service when handling their queries from multiple channels over a full range of consumer financial products and services. In performing your role, you are also expected to comply with the bank’s policies and procedures as well as local laws and regulations.

Main duties and responsibilities

• Handle calls and emails promptly by providing accurate and timely information, alternatives and solutions to customers on products and services
• Respond to customers’ queries and concerns with the aim of achieving first call resolution.
• Follow up promptly with customers to resolve issues
• Provide customers’ feedback to respective business partners to improve customer experience
• Introduce and educate customers on the self-service/automated banking channels.
• Perform after- call administration work
• Use customer service and sales skills to optimise customer satisfaction of each customer contact
• Maximise opportunities to deepen customer relationship via upsell or cross-sell appropriate products and services

Qualifications

• Possess a Diploma or Degree in any discipline
• Has a passion for customer service
• Able to work in a team
• Able to speak and write good English
• Able to speak Mandarin will be an advantage (to support the Chinese speaking customers)
• Able to work in a fast-paced and demanding environment
• Able to commit to 24/7 rotating shift work, must be comfortable to work some night shifts
• Will be required to work 5 days in a week, including weekends and public holidays
• Those without experience are welcome to apply
• Banking experience will be an advantage

Job Description:

The CD&S Manager will be responsible for maintaining current relationships and establishing new relationships to promote CME Group's products and services to APAC based proprietary trading groups (PTGs) which include market makers, high frequency trading firms, and other prop firms.

Sales activity will mainly consist of active account management within a portfolio of existing clients and will also include developing new clients in the region that will contribute to the overall revenue target or create a strategic opportunity.

This role is within the Client Development and Sales (CD&S) organization and will be reporting into the Senior Director Props APAC. As part of CD&S, the Manager will be responsible for CRM reporting, pipeline management, account management, campaign management, cross referral and cross selling, country plan management and other sales initiatives. Generating new business from existing and prospective customers by educating them on the benefits and opportunities that CME Group products & services provide to Proprietary Trading Groups

Managing existing client relationships, building valuable and positive customer experience

Participating in the development of and is accountable for effective execution of sales strategy

Working with internal teams to identify prospects and prioritize new client targets

Leveraging Business Line Management subject matter experts, Marketing and other CME specialist to position products, provide tools and educate clients

Developing an understanding of all the CME business lines in order to help facilitate cross product development and enhance cross sell opportunities

Participating in the development of and accountable for the execution of segment specific sales strategy. Utilizes CRM system to record and track sales activity and outreach

Promoting membership opportunities to obtain new clients and grow volume through lower fee structures and participating in efforts to educate customers

Acting as liaison with the segment relevant associations to gain a stronger penetration of the segment community and educate the trade association on CME Group. Participating in relevant industry conferences and events.

Job Requirements:

5+ years of sales and/or client facing experience within the front office of financial services, either at an exchange operator, bank, broker, prop trading firm or technology vendor. Pre-existing relevant client relationships within the PTG segment are an advantage

Degree in Economics, Finance, Computer Science, Mathematics, or another analytic discipline preferred

Skills & Competencies:

Good understanding of proprietary trading, market makers, market microstructure and good knowledge of CME Group’s core futures and options products

Analytical mindset - able to analyze information, identify problems and trends, and solve complex problems

Proficient with Microsoft Office Suite, Bloomberg, Tableau and SQL databases

Good teamwork spirit, strong interpersonal / communication / presentation skill

Experience in electronic trading in traditional markets is a plus

Strong interpersonal skills, an ability to easily connect with people using both written and verbal communication skills

Summary of the Position

Reports to Customer Service Team Leader, the position is responsible for providing support throughout pre &post Sales, to ensure flawless execution of order processing, trace resolution & escalation/exception/complaint handling, service level agreement & internal processes.

Responsibilities:

• Trace Handling: manages shipment tracking and trace requests from customer on timely manner.
• Escalation/Exception-Handling: Handles customer escalations from customers on a timely manner.
• Complaint-Handling: Handles and addresses complaints end-to-end; Acts as escalation point for
customers and other parties within the team.
• Solution Provision: Able to provide timely solution to cases/exceptions, proper follow up and follow
through end-to-end.
• Service Recovery: Able to provide service recovery as deemed appropriate, with the necessary
investigations done & wisely executes empowerment with proper justifications and based on set
processes.
• Manages and investigates customer claims, and assesses if claim is approved or denied, where claims
are not handled by insurer/3rd party administrator.
• Manages any ad hoc/regular reports supporting SME or KAM customers.
• Stays informed on shipment and exception status for allocated KAM customers.
• Proactively informs customer on shipment status and exceptions.
• Passes Sales leads or any potential business opportunities to Sales Team.

Requirements:

• Minimum 2 years of customer service work experience
• Experience in Express Distribution or Supply Chain Logistics industry is preferred.

Job Responsibilities:

• Build, organize and manage the business development team.
• Develop and implement effective sales strategies to proactively pursue leads, achieve revenue targets and expand market share through strategic prospecting and networking.
• Cultivate and maintain strong relationships with high-net-worth individual and institutional clients in the Forex and CFD Institutional liquidity Market.
• Collaborate with internal teams, including product development, marketing, and customer service, to ensure a seamless client experience.
• Conduct analysis on sales performance and market trends to identify areas for improvement and optimize sales strategies.
• Other tasks delegated by the management.

Requirements:

• Bachelor’s degree in Finance, Business, Marketing or related discipline.
• 3-5 years of industry-related business development experience
• In-depth understanding of financial markets in Forex and CFD brokerage, liquidity solutions, trading technologies and risk management is essential.
• Good IT skills & knowledge of Meta Trader MT4 platform
• Ideally someone with a book of clients already that can bring into the business.
• Presentable, setting right example and culture, crafting a positive brand image.
• Excellent interpersonal, organization and prioritization skills
• Enthusiasm, desire and passion to succeed in the fast-moving financial industry.
• Good communication skills in Mandarin to liaise with Mandarin stakeholders

Benefits:

• Competitive Remuneration Salary Package
• Comprehensive Medical and Dental Coverage
• Flexible Employee Health Benefits Scheme

As the Assistant General Manager of Japanese Business, develop Japanese business in terms of size and profitability, contributing to the company’s sustainable growth in Singapore.

Job Description:

• Manage company as Assistant General Manager
• Supervise the operation of marketing business units including credit control
• Maximize volume and profitability of all Japanese and global regional program related sales distribution channels
• Develop and grow portfolio to achieve growth targets with our business structure
• Implement and monitor the marketing strategy/activity on a regular basis
• Set marketing’s action plan and sales budget
• Improve service quality with customer-oriented mindsets
• Ensure compliance with our company’s policy and relevant regulations
• Monitor underwriting trend and results
• Manage, mentor and nurture talent

Job Requirements:

• Diploma or Degree of equivalent
• Minimum 10 years working experience in General Insurance industry, especially in the Marketing and Underwriting of Marine business
• Proficient in both written and spoken Japanese to effectively communicate with Japanese stakeholders and senior management in Tokyo Head Office and other business units
• Possess good communication skills, analytical ability, and logical thinking

We regret to inform that only shortlisted applicants will be notified.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Brief

As a Barista/Service Crew member at Aether House, you play a pivotal role in creating an extraordinary customer experience. Your responsibilities extend beyond crafting exquisite coffee blends to include the art of mixing coffee with alcohol in our signature cocktails. Maintaining a clean and welcoming service area, contributing to seamless operations, and delivering exceptional service are key components of your role.

Responsibilities

1. Prepare and Serve Beverages:

· Craft and serve a diverse range of high-quality beverages, including our signature coffee blends, specialty drinks, and coffee-infused cocktails.

· Ensure precision and consistency in beverage preparation and presentation.

2. Customer Interaction:

· Greet customers warmly and engage with them in a friendly manner.

· Take customer orders with a keen understanding of our offerings, providing recommendations as needed.

· Address customer inquiries and concerns with a positive and helpful attitude.

3. Maintain Cleanliness:

· Keep the coffee station, cocktail bar, and dining area immaculate and well-organized.

· Adhere to rigorous hygiene and sanitation standards in all food and beverage preparation.

4. Cash Handling:

· Process customer transactions accurately and efficiently using our POS systems.

· Handle cash transactions with precision, providing correct change as required.

5. Stock Management:

· Monitor inventory levels and proactively restock supplies, including coffee beans, syrups, and cocktail ingredients.

· Contribute to regular inventory checks and promptly report any shortages to the supervisor.

6. Team Collaboration:

· Work harmoniously with the kitchen and service team to ensure a seamless and delightful customer experience.

· Offer support to colleagues in various tasks as necessary.

7. Adherence to Policies:

· Strictly follow Aether House policies and procedures, prioritizing health, safety, and quality standards.

· Uphold the superior quality and presentation of all products and services.

Profile

· Previous experience as a Barista or in a similar customer service role is preferred.

· Passion for coffee and mixology, with the ability to craft exceptional coffee-infused cocktails.

· Strong communication and interpersonal skills.

· Ability to thrive in a fast-paced environment and manage multiple tasks.

Benefits

• Attractive, negotiable package ($1900-2800/month)

• $500 sign on bonus / Meal Allowance

• Closed on Saturday/Sunday/Public Holiday

• Medical & Dental

• Career development in a friendly and vibrant environment

Mechanical Site Manager (with HVAC) – Offshore Substations

Job description

Your responsibilities as Mechanical Site Manager (with HVAC)

Ramboll is part of an EPC project, where we are working as engineering contractor for the EPC contractor located in Singapore. The Mechanical Site Manager will act as will act as a representative for the engineering contractor during execution at their fabrication yard in the north of Singapore, during the fabrication of an offshore substation topside.

In your role as Mechanical Site Manager, your focus will be to ensure and oversee that the fabrication of the piping, layout, HVAC and mechanical aspects for the structure adheres to all prepared specifications and technical requirements as per the contract. As such, it will be your responsibility to follow up on progress, site queries, any non- conformances, facilitate minor adjustment as needed and daily technical clarifications. In doing so, you shall collaborate closely with representatives from the EPC contractor, the engineering contractor (your back office), Suppliers and other disciplines and representatives from the client as required.

As such, in your role, you will:

• Relocate to the fabrication yard and provide reliable information to the project manager regarding significant technical issues, particularly risks
• Shall be integrated into the EPC engineering team
• Where required, liaise and coordinate Mechanical tasks with Suppliers, EPC Contractor and other disciplines
• Trouble shooting / solution finding during fabrication conflicts
• Shall propose a solution, including supporting documentation, to any design issues, flaws, or gaps in the contract requirements. These shall be agreed upon with Company before implementation.
• Collaborate closely with the fabrication yard representatives, the engineering design office, client’s home office and other discipline representatives at the fabrication yard.
• Coordinate mechanical tasks between project participants and suppliers as required.
• Follow up on time schedules, mechanical progress and results from fabricator
• Review costs for change orders, and progress claims when required.
• Interact with clients and stakeholders on technical solutions in order to ensure the best solution and in the clients best interest.
• Ensure that department execution workflows and design tools are followed and maintained

You and your competencies

You must have a result-oriented, proactive and systematic approach to your work. You should enjoy working both independently and together with your colleagues and stake holders from both the engineering team and the EPC team thus experience in both design and installation/commissioning is preferred. You will engage with multiple stakeholders during the execution, thus teamwork is essential to achieve results.

Furthermore, you must:

• have minimum a bachelor’s degree in mechanical engineering
• have minimum 10 years of experience in mechanical offshore engineering – preferably with offshore substations – combined with managing and overseeing mechanical fabrication at a fabrication site
• have comprehensive understanding of offshore mechanical and offshore OSS design standards and codes (including e.g. DNV-ST-0145)
• knowledgeable understanding of HVAC systems and installations
• have experience with typical OSS interfaces from design phase to procurement, vendors, shop preparations, materials, installation, Layout, safety, cable routing, equipment Tagging, numbering & marking, testing, and quality.
• be familiar with standard OSS component vendors
• be familiar with the discipline interfaces and integration to other disciplines and systems
• speak and write English fluently
• have excellent communication skills, enabling you to convey complex technical information

Join the Mechanical Department.

The primary focus areas of the department are the offshore wind and renewable energy solutions sectors. Our services cover the disciplines piping, layout and mechanical. We cover all aspects of a project including concept and feasibility studies, detailed engineering, EPC and follow-up engineering.

We represent a strong group of Engineers with comprehensive experience in design and analysis of Offshore Substations for Offshore windfarms. The current position is working as the engineering contractor representative at a fabrication yard. A contract period of 1 year is currently foreseen with an estimated start on site from early Q2, 2024.

Ramboll Energy

Ramboll is at the forefront of addressing the green transition and offers a holistic approach to energy that supports the sector on the journey towards more sustainable solutions. With 2,000 experts in 15 countries, covering the full spectrum of technologies and all parts of the value chain from production and transmission to distribution, we plan, design and implement energy solutions all over the world.

About Ramboll

Ramboll is a leading engineering, design and consultancy company founded in Denmark in 1945. The company employs more than 17,500 experts globally and has especially strong representation in the Nordics, UK, North America, Continental Europe, Middle East and Asia-Pacific. With 300 offices in 35 countries, Ramboll combines local experience with a global knowledgebase constantly striving to achieve inspiring and exacting solutions that make a genuine difference to our clients, the end-users, and society at large. Ramboll works across the following markets: Buildings, Transport, Planning & Urban Design, Water, Environment & Health, Energy and Management Consulting. More information available at www.ramboll.com. Follow us on LinkedIn, Facebook and Twitter.

Working at Ramboll

To work at Ramboll means being part of a people organisation. We are focused on knowledge sharing and collaboration across competence areas and geography, and we aim for a strong diversity among our employees. This enables us to solve a broad range of projects, and we firmly believe that cross-collaboration leads to creative and longstanding solutions. Thus, the possibilities at Ramboll are many and diverse –we invest a lot in development of people and offer career paths tailored for each individual.

Overview

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Fiber Delivery Engineer, GIS

As a Fiber Delivery Engineer, Geographic Information System (GIS) on the Cloud Interconnection + Acquisitions (CI+A) Team you will contribute to building a world-class network infrastructure by working with Metro Dark Fiber, Long-Haul Fiber, subsea, and Lit Wave circuits. With a flexible workplace, you can work from home partially or fully and/or come to the office on an as needed basis.

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a Fiber Delivery Engineer, GIS you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Provide commercial team support, by offering technical expertise and drawings for the diversity, identification POE and internal routing to termination points.
• Maintain accurate and up-to-date GIS data related to fiber network infrastructure, by leveraging your deep knowledge of fiber network construction, vaults, and associated components to inform GIS data accuracy.
• Collaborate with Azure and the global GIS team to ensure consistency and compliance across regions.
• Implement quality control processes to identify and rectify inaccuracies or inconsistencies in GIS data.
• Conduct thorough quality assurance inspections of GIS data, either remotely or through site visits.
• Develop, document, and maintain SOPs for GIS data collection, validation, and governance.
• Reviewing FC Results and ensuring those are within Microsoft Core Fiber Standards, producing as-build documentation including technical schematics.

Qualifications

Required Qualifications:

• Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development
  • OR equivalent experience.
• 2+ year(s) experience in GIS data management, fiber network construction, fiber planning or related roles.

Additional or Preferred Qualifications:

• 1+ year(s) experience reading and/or writing code (e.g., sample documentation, product demos).
• 2+ years’ experience with CAD and GIS software (i.e., Esri, ArcGIS, GE, QGIS) for spatial data manipulation and analysis.
• Experience developing robust, scalable and diversified operating procedures, workflows and strategies for Geospatial and Delivery segments.
• Experience with Outside Plant Telecommunications Infrastructure Standards (TIA).
• Demonstrative experience in partnering with external suppliers and internal cross functional teams by removing boundaries and solving complex Geospatial and Network Capacity Delivery matters.
• Demonstrated experience in managing Dark Fiber Outside Plant Projects, including Civils, Permitting/Wayleaves, and Inside Plant Projects

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.