Overview

As a Service Manager, you will be a highly driven individual who is part of the service delivery team that ensures all contracts are actively managed and fronts customers directly. You are required to have IT experience and broad knowledge across infrastructure and cybersecurity technologies. You shall be the single point of contact for internal and external stakeholders while bearing overall responsibility for the project financial health and lead the project from commencement to completion.

What will you do?

Service Delivery

• Providing leadership and management of the Service Support Office and Project Administration in supporting the Client
• Acting as a Single Point of Contact in Client Engagement 
• Representing OneCare when engaging Client
• Representing OneCare when engaging 3rd Party vendors/Principals
• Representing OneCare when engaging NCS CSU and Sales Specialists
• Owning the Scope, SLA, Cost Plan of maintenance contracts managed by him/her
• Managing and monitoring of service activities to ensure that all aspects of the Scope, SLA are met
• Executing decisions pertaining to support activities and/or service requests where scope of work is not clearly defined contractually
• Forecasting revenue and costs of ongoing projects/contracts with minimum deviation
• Monitoring/ Tracking P&L of ongoing projects/contracts 
• Managing costs of ongoing contracts to ensure project margins targets are met
• Supporting Sales, as required, during negotiations of the Scope, SLA and Cost Plan
• Liaising with PMA, CSU Finance in matters of :-
  • Revenue forecast and accrual
  • Cost forecast and posting
• Evaluating needs and delivering continuous process and service improvements

Service Management

• Manage and prioritize service requests, dispatching technicians appropriately and monitoring progress to meet service level agreements
• Develop and maintain key performance indicators (KPIs) to assess service department performance, and continuously work to improve and exceed targets

Customer/ Vendor Management

• Negotiate with vendors and across teams to ensure adequate resources are available during various phases of the project
• Build relationships with users, technical staff and management to determine and resolve issues associated with systems implementation
• Manage contracts and subcontractors
• Negotiate with customers on change request effort, schedules and prioritize changes based on business needs
• Clear and open communication with customers on project issues or clarifications

Business Development

• Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
• Be involved in pre-sale activities

Team Management

• Liaise with team members to ensure that all tasks and deliverables are proceeding according to schedule
• Plan, track and monitor the tasks assigned to the team leader/members
• Delegate tasks effectively by providing clear and specific instructions and goals
• Provide leadership to the project team to ensure that proposals/enhancements are fully analyzed and evaluated for their benefits and costs
• Provide the project team with accurate information about business needs and priorities as well as details about existing business systems
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, providing leadership, coaching, and performance Management

New Asia Lion City Trading Co., Ltd., founded in 2023, is a subsidiary of Hainan Haiyan Food & Beverage Investment Co., Ltd. from China. Specializing in the food and beverage industry, the company operates restaurants that showcase Hainanese cuisine, including the iconic Hainanese chicken rice, alongside popular Singapore dishes and Peranakan flavors. It proudly owns "Yanjiang Hainan Cuisine," a distinguished Chinese heritage restaurant chain, and the well-known hotpot brand, "Shufengjiu Chengdu Hotpot." With a wealth of experience in restaurant management, New Asia Lion City is dedicated to introducing more exquisite dishes to Singapore, promoting authentic Chinese and Southeast Asian flavors, and delivering unforgettable dining experiences to its customers.

Job Description:

The F&B Operations Director will oversee and direct the operations across multiple food and beverage outlets, ensuring high-quality service, operational efficiency, and alignment with the company's strategic goals. This role requires a seasoned professional with in-depth industry knowledge, a strong business acumen, and the ability to lead teams toward excellence in a dynamic environment.

Key Responsibilities:

• Operational Management:Develop and implement efficient operational processes to maximize productivity, service quality, and profitability.
  Ensure compliance with Singapore's health, safety, and food standards, as well as all relevant local laws and regulations.
  Conduct regular inspections and audits to ensure consistent brand standards and operational excellence across outlets.
  
• Financial Oversight:Manage and optimize budgets, control costs, and achieve financial targets.
  Analyze financial reports and operational data to identify areas for improvement and ensure profitability.
  Collaborate with the finance team to review expenditures, sales forecasts, and pricing strategies.
  
• Strategic Planning and Expansion:Lead site selection, market analysis, and feasibility assessments for new outlet openings.
  Develop strategies for expanding brand presence, customer loyalty, and market share in the F&B sector.
  Partner with supply chain and procurement teams to optimize sourcing and inventory management.
  
• Team Leadership and Development:Recruit, train, and mentor staff to foster a high-performing and customer-focused team.
  Promote a positive work environment that encourages teamwork, accountability, and professional growth.
  Implement performance management processes to track and evaluate team member performance.
  
• Crisis and Risk Management:Proactively identify and address operational risks and handle emergencies efficiently.
  Implement preventive measures and protocols for crisis management.
  
• Cross-Functional Collaboration:Work closely with domestic and local teams to ensure seamless operations and alignment with company goals.
  Liaise with marketing, HR, and corporate departments to support brand-building initiatives and promotional activities.
  

Job Requirements:

• Bachelor's degree in Business Administration, Hospitality, or a related field; a master’s degree is a plus.
• Minimum of 8-10 years of relevant experience in F&B operations, with at least 5 years in a leadership role.
• Extensive knowledge of Singaporean F&B regulations, industry standards, and market trends.
• Proven experience in managing multi-site operations, budgeting, and financial planning.
• Strong communication skills, with the ability to lead diverse teams and collaborate across departments.
• Exceptional problem-solving skills and the ability to make sound decisions under pressure.

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:

• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession
• Grow Relentlessly: Strive to become our best, most authentic selves
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation
• Focus on Impact: Create impact through bias for action and tangible results

We are seeking a dynamic, proactive and motivated Intern to join our People Advisory & Operations team! This position offers the opportunity to gain hands-on experience in HR matters in a regional setup while contributing to key projects and initiatives. You will work closely with professionals in the field, learning practical skills, and gaining exposure to real-world challenges and solutions. 

What you will do:

• Support day-to-day HR operations, such as updating employee records, managing HR databases, and ensuring compliance with company policies.
• Assist in employee onboarding and offboarding processes, including first day induction and offboarding formalities
• Help in organizing employee engagement activities and events to enhance company culture, e.g. company offsite, team events, recognition programs, wellness initiatives, and townhalls, and proactively collect feedback to enhance employee satisfaction and morale.
• Handle simple administrative tasks, such as employee benefits (insurance), letters, immigration matters 
• Address employee’s basic queries and issues promptly and effectively, ensuring a positive employee experience
• Assist in drafting HR communications, internal memos, and announcements.
• Participate in the development and refinement of HR policies and procedures.
• Assist in office management/ workplace services to ensure seamless functionality and address related issues on the office space, facilities, and office supplies and inventory

• Fulfill any other tasks as reasonably instructed to assist in the business’s growth and progress

What you will gain: 

• Insights into HR operations, people management, and employee relations.
• Learn about HR best practices and the implementation of HR policies.
• Develop skills in handling employee data, confidentiality, and compliance.
• Improve communication, organization, and multitasking abilities in a dynamic HR environment.

Qualifications

• Current enrollment in a Bachelor’s or Master’s degree program in Human Resources, Business Administration, or a related field.
• Basic knowledge of HR principles, policies, and employment law is a plus.
• Proficient in Microsoft Office Suite or/and Google Suite (Word, Excel, PowerPoint) 
• Strong communication and interpersonal skills.
• Highly organized, detail-oriented, and able to manage multiple tasks.

Preferred Qualifications

• Prior internship experience in HR or administrative roles.
• Familiarity with HR software and tools.
• Interest in learning the field of HR - passionate about serving people! 

Duration:

• Preferably 3-6 months

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for a SOC Engineer (Shift) to join us in our mission to enhance Singapore’s competitiveness as a trusted ICT hub for citizens and businesses. This role will be a 2-year rolling contract employment.

A brief summary of your job responsibility:

• Act as Incident first responder, reviewing and verifying system alerts
• Perform security incident discovery, triage, and remediation plan coordination.
• Daily analysis of SIEM events to identify malicious events and define use-cases to alert the operations team on threat events.
• Identified and onboarded assets into SIEM with all necessary use cases, dashboards, and reports.
• Monitoring of security procedures and practices; recommend optimizations and improvements when gaps are identified
• Provide support on IDS, SIEM, vulnerability management systems (VMS) and advanced endpoint detection/prevention.
• Escalate security incidents using established policies and procedures
• Any other ad-hoc duties as assigned by the SOC Manager

To succeed in this role, you will ideally have:

• Experience with analysis of server, network and web security events.
• Working experience with SIEM and VMS support tools.
• Security certifications like SSCP and CISSP will be an added advantage
• ITILV4 foundation certified is preferred.
• Strong interpersonal communication skills, verbal and written.
• A team player and can also work on own initiative.
• Willing to work on 12-hour shift pattern.

Join us and discover a challenging and rewarding career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now"

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• Annual Leave Benefits with additional perks such as Family Care and Birthday Leave.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.
• Contract Staff enjoys the same benefits as Permanent Employees.

Experience Required

• 3-5 years of related experience
• Experience and deep knowledge in Sales Excellence, Business Planning, Sales Operations, and/or Finance
• Executive exposure and cross-functional stakeholder management
• Focus on providing process optimization by understanding the desired business outcome
• Deliver end-to-end deep data analysis and actionable strategic insights
• History of driving rigour and sales discipline
• Innovate to deliver standards which enable speed, efficiency and scale in the business
• Proven communication and collaboration skills
• Should have excellent experience in MS Excel (vLookup, Pivot Tables)

Experience Preferred

• Familiar with financials, pipeline, scorecarding, and other internal measurement tools
• Functional (Partner, Services, Sales, Marketing) knowledge
• Experience in Power Apps and Power BI

Education

• Bachelor's degree (B.S./B.A.) required and/or experience in relevant fields, e.g., business, marketing, information technology, operations, and finance.

Your New Company

Join a leading financial institution renowned for its commitment to excellence and innovation in the banking sector. My client prides itself on fostering a dynamic and inclusive work environment where employees are encouraged to grow and develop their skills. They are dedicated to providing top-notch financial services and solutions to our clients, ensuring their financial well-being and success.

Your New Role

In this leadership role, you will be at the forefront of ensuring our company's internal controls and risk management measures are robust and effective. Your primary responsibility will be to develop a comprehensive, risk-based annual audit plan that focuses on credit-related areas and operational risk. This involves identifying potential risks, evaluating existing controls, and recommending improvements to enhance our risk management framework. You will also be tasked with executing the audit plan, which includes conducting thorough audits, documenting findings, and presenting actionable recommendations to senior management. Your expertise will be crucial in overseeing the resolution of both internal and external audit findings, as well as addressing any issues identified during regulatory inspections. Furthermore, you will provide valuable audit consultation across various risk areas within the bank, particularly in operational risks related to processes, people, and systems.

What you need to succeed

• 10 or more years of relevant internal audit experience at a prominent financial institution
• Good knowledge of banking business and operations
• Strong leadership and interpersonal skills for cross-functional and multi-level relationship building
• Meticulous with excellent critical thinking skills

What you will get

In return for your dedication and hard work, you will be rewarded with:

• A highly competitive base salary paired with a lucrative performance bonus
• Multiple opportunities for professional development and career advancement
• A highly flexible working environment (at least 2 WFH days)

What you need to do

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you but you are looking for a new Governance position, please contact Jet Wong at +65 6027 2245 or email [email protected] for a confidential discussion on your career.

EA Registration No. R24124357

Company Registration No. 200609504D

EA License No. 07C3924

Benefits Summary:

• Up to $3100
• 5 days
• Working Location: Clementi
• Company transport provided at MRT Station

Responsibilities:

• Follow up on shipment progress and ensure goods are delivered in a timely manner
• Handling process order, verifications and follow up with customer orders
• Coordinate with shipping operators of the status delivery and loading scheduled
• Handle customer complaints and building good rapport with customers
• Other ad-hoc duties

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

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https://wa.me/6582693981

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Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

New Asia Lion City Trading Co., Ltd., founded in 2023, is a subsidiary of Hainan Haiyan Food & Beverage Investment Co., Ltd. from China. Specializing in the food and beverage industry, the company operates restaurants that showcase Hainanese cuisine, including the iconic Hainanese chicken rice, alongside popular Singapore dishes and Peranakan flavors. It proudly owns "Yanjiang Hainan Cuisine," a distinguished Chinese heritage restaurant chain, and the well-known hotpot brand, "Shufengjiu Chengdu Hotpot." With a wealth of experience in restaurant management, New Asia Lion City is dedicated to introducing more exquisite dishes to Singapore, promoting authentic Chinese and Southeast Asian flavors, and delivering unforgettable dining experiences to its customers.

Job Description & Responsibilities

• Guest Service:Provide warm and welcoming service to ensure a positive guest experience.
  Assist guests with requests, answer questions, and address needs promptly.
  
• Station and Table Management:Maintain a clean and organized workstation throughout the shift, ensuring it is fully stocked and ready for service.
  Clear soiled dishes promptly, prepare, and reset tables for new guests.
  Set tables according to event type and service standards.
  
• Order Taking and Delivery:Take food and beverage orders accurately, enter them into the Point-of-Sale (POS) system, and relay to the kitchen.
  Deliver food and beverages from the kitchen and bar to guests in a timely manner.
  Prepare and serve desserts upon request.
  
• Cashiering and POS Operations:Perform cashiering duties accurately, handling transactions, and closing checks efficiently.
  Manage the guest reservation system efficiently.
  
• Team Collaboration and Support:Work closely with the team leader or outlet manager to support daily operations.
  Foster positive working relationships within the team and contribute to a harmonious work environment.
  
• Additional Responsibilities:Undertake any ad-hoc tasks as assigned by the manager to support smooth operations.
  

Requirements:

• Previous experience in a service or cashiering role, ideally within a restaurant or F&B environment.
• Strong interpersonal and communication skills, with a commitment to excellent customer service.
• Ability to work efficiently in a fast-paced setting and handle multiple tasks.
• Familiarity with POS systems and basic cashiering procedures.
• Flexibility to work varied shifts, including weekends and public holidays.

Responsibilities

• To support Automated Guided Vehicles (AGV) aftersales operation
• Manage daily operation activities in workshop & customer services
• Ensure accountability and integrity operational readiness of workshop
• Develop all necessary policies and procedures to ensure the workshop is effectively maintained to ensure maximum efficiency
• Ensure staff are appropriately trained and motivated to carry out their responsibility to the required standards
• Deal openly and promptly with any problems and effectively identify and manage risk as appropriate
• Constantly review and streamline workflow and working conditions in order to achieve labour turnover and efficient operation
• To ensure all works are carried out in accordance with the safety and housekeeping requirements set by the company
• Provide the point of escalation for team for any operational issues
• Act as a bridge between sales, operations & customers
• Write technical report and submit to customer/manufacturer
• Preparation of reports on performance, budget and expenditure
• Plan and achieve financial budget and key performance indicators
• Ad hoc duties as assigned by Supervisors

Requirements

• Academic qualification: Diploma/Degree in Engineering (EEE) & equivalent.
• Prior working experience in managing daily workshop for at least 2 years is preferred.
• Possess strong analytical & technical knowledge (understanding in Material Handling Equipment (e.g. forklifts) repair).
• valid Class 3 Driving License.
• Benoi (pick up from Joo Koon MRT), Monday to Friday, 08:30 AM - 05:30 PM, Basic + 2 times bonuses + 14 AL, perm role
• Job Reference: L847877R

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

Our client, a leading player in the power systems industry, seeks a Marine Field Service Engineer specializing in generator services. This role focuses on the installation, troubleshooting, and maintenance of marine generators, with an emphasis on hands-on technical expertise and knowledge of marine electronics and automation systems.

Key Duties

• Technical Support: Engineers in this role will provide essential 24/7 standby and emergency support, ensuring customer satisfaction through timely issue resolution.
• After-Sales and On-Site Service: Responsibilities include technical support and recovery for distributors and end customers, along with installation, commissioning, and project-specific training.
• Reporting & Analysis: Engineers will prepare systematic service reports for customers, investigate product complaints, and recommend root-cause solutions for equipment issues.
• Warranty & Claim Management: The role includes assessing warranty claims, determining repair needs, and managing communication with key clients to ensure service follow-through.
• Training and Documentation: Creating and updating technical training materials, this role involves delivering skill-based training to distributors to maintain high service standards.

Requirements

• Min diploma in Electrical or Mechanical Engineering, with 5+ years of related experience
• This position requires regular travel across Asia Pacific and Southeast Asia
• Candidates should bring strong problem-solving, task orientation, and customer service skills with a robust background in power generation and control systems.
• Experience with John Deere and KDI ECU control systems is advantageous but not a must

To apply, please send in your updated resume via the "apply" button.

The Role:

The lead analyst will be responsible for managing a portfolio of South and South East Asia (SSEA)-based issuers rated by Moody's. The role involves conducting high quality quantitative and qualitative analysis to assess the credit quality of a range of entities and debt instruments, including rated projects and corporates in the infrastructure and power/utilities sectors within SSEA. The individual will demonstrate in-depth knowledge of the operating environment and sectors, and conduct ongoing monitoring to support rating accuracy. The individual will manage both internal and external relationships, including at senior levels, and write comprehensive, insightful, and thought-provoking research on individual companies, projects, and broader sectoral themes, including ESG-related aspects. The role requires frequent interaction with investors, intermediaries, and issuers, and managing assigned relationships, hence an ability to confidently interact with external parties is a prerequisite. The analyst's activities will also include outreach initiatives on a broader regional basis.

Responsibilities and Desired Skills/Experience:

Quantitative and Qualitative Analysis

• The lead analyst will be responsible for ongoing monitoring of rated entities to ensure rating accuracy, managing a portfolio of utilities, infrastructure, and project finance companies in SSEA.
• This role demands strong analytical and problem-solving skills, along with a comprehensive understanding of financial statements and business operations, to conduct both quantitative and qualitative analysis assessing the credit quality of different entities and debt instruments.
• The analyst will conduct credit analysis, encompassing the analysis of data, the development of financial forecasts, the review of transaction documents, and the assessment of credit quality.
• The successful candidate will have a solid understanding of the utility, project finance, and infrastructure sectors in SSEA. This may require an in-depth understanding of the operating environment, cultural knowledge.
• In addition to leading effective presentation of credit in rating committees, credit estimate discussions, and other analytical meetings, the individual will also provide a knowledgeable perspective to other analysts throughout the credit process.

Research

• The lead analyst is expected to generate clear, insightful and thought-provoking research reports on individual companies and industry sectors.
• This role requires strong writing skills, an aptitude for transforming data into visual narratives, the ability to articulate complex concepts in a clear and comprehensible manner, and an in-depth knowledge of the subject matter.
• The role also involves creating compelling company-specific and sector-related research, which includes credit reports, sector comments, infographics, and industry outlooks. Balancing these research and outreach responsibilities with daily transaction and surveillance activity is a critical part of the job.
• The responsibilities also include conducting detailed research on broader sectoral themes, especially those related to environmental, social, and governance (ESG) factors. The analyst must exhibit excellent research skills, a keen eye for detail, and a thorough understanding of the relevant sectors and ESG issues.

Outreach

• The role entails frequent interaction with investors, intermediaries, issuers, and senior utility and infrastructure executives. Broad existing contacts in this area will be advantageous. The analyst is expected to confidently and effectively communicate with these external parties, manage relationships with both internal and external stakeholders at senior levels, and handle sensitive information with discretion.
• The analyst is expected to confidently engage in, and deliver insightful presentations at, various conferences, industry events, and key stakeholder meetings. This active participation will enhance the visibility and leadership of Moody’s franchise throughout the region.
• Managing issuer relationships at a very senior level is a critical aspect of the role, demanding exceptional interpersonal skills, professionalism, and the ability to handle situations with tact and diplomacy.

Leadership and collaboration

• The analyst is expected to take an active role in strategic projects that bolster team effectiveness and success across the region.
• The individual should be adept at forging constructive working relationships and consensus with wider diverse team members spread across various locations. Furthermore, the analyst should be able to collaborate seamlessly and collegially with other team members and analytical teams within Moody's.
• The analyst is expected to tap resources and knowledge resident in other team members to proactively and creatively problem-solve complex analytical challenges while retaining a clear individual perspective.
• A material part of the role involves providing leadership, as well as coaching and mentoring to less experienced staff.

Qualifications:

• The candidate should hold a graduate degree in finance, banking, economics, corporate finance, or a related discipline, with postgraduate qualifications being highly desirable.
• The individual should have a minimum of 6 years of relevant analytical experience, preferably gained within a financial institution and predominantly in a credit role. Experience in analyzing corporate, project, and infrastructure sectors would be beneficial, as would experience in another financial institution or major research house.

The Individual:

• The ideal candidate will exhibit a robust quantitative aptitude, coupled with a proven analytical and problem-solving ability. This includes proficiency in MS Excel and a comprehensive understanding of complex financial structures.
• The candidate should be an articulate communicator, delivering clear and concise messages both in written, verbal and visual forms, with public speaking experience being a commendable attribute. A background in writing equity and/or credit market research, using artificial intelligence tools and prompting, is an advantage.
• The ability to exercise sound judgment, developing independent opinions and defending personal views, yet remaining open to alternative perspectives is essential. A high standard of work, with a keen eye for detail, is expected. Experience with documentation review will be helpful.
• The candidate should be highly organized and efficient, with the ability to juggle multiple tasks and meet stringent deadlines.
• The candidate should be capable of establishing strong professional relationships, managing complex stakeholder interactions, and effectively representing the Moody’s franchise.
• A balanced and mature personality is crucial, along with the ability to thrive in a highly collaborative and learning-focused environment. The candidate should embody a proactive work ethic, characterized by a "can do" attitude and a history of demonstrating initiative and strong teamwork.
• Fluency in English is a prerequisite, while competency in any other regional languages would be a bonus.

Duration: 4-months contract (December 2024 - March 2025)

Location: Changi Airport

Responsibilities

• Assist in the planning and coordination of airport attractions and programmes for passengers and tourists.
• Support marketing efforts through content creation for social media, newsletters, and other promotional platforms.
• Help monitor and manage day-to-day operations, including business operations and coordination with vendors.
• Conduct market research and analyse trends to support marketing and operational strategies.
• Assist in drafting reports and providing insights on the performance of marketing campaigns and programmes.
• Collaborate with the team to ensure smooth execution of events and programmes.
• Manage administrative and on-ground tasks related to marketing and business operations.

Requirements

• Diploma / Degree in Marketing/Business or equivalent
• Excellent communication and teamwork abilities.
• Ability to multitask and manage time effectively.
• Good project management skills.
• Proficient in Canva / other design software is a plus
• Strong photography skills are a plus

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/9694

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Working days: 5 days (Mon - Fri)

Working hours: 10am - 6pm

Location: Tiong Bahru

Salary: $2000 - $2400

Job Responsibilities

• Manage communication between Sales & Marketing team to ensure all are aligned with product delivery strategy.
• Build rapport with both internal and external stakeholders to ensure projects are delivered on time.
• Conduct internal and market analysis to identify key areas of growth for new products.
• Help build and improve resilient internal processes that will allow the business to scale quickly.
• Issuing invoices and airway bills to customers and counterparts.
• Assist in some packing and labelling for products delivery
• Reply to customer inquiries via email and on social media platforms.

Requirements

• Must have knowledge of appropriate software including Ms word, excel, power point, google etc.
• Possess at least Nitec education

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Oversee and track vessel port calls.
• Review and confirm port cost estimates.
• Find and negotiate opportunities for cost savings.
• Monitor vessel operations during port calls.
• Create reports and manage other assigned tasks.

Requirements:

• Diploma and above
• At least 2 years Marine /Freight forwarding experience in Energy/Oil &Gas industry.
• Excellent communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

PRIMARY OBJECTIVE

• Achieve Target Revenue/Profit assigned on annual basis
• Achieve Target New Customer Acquisition assigned on annual basis
• Handle marketing, relationship management and business development among the existing client base including defending and deepening the relationships as well as cross selling
• Manage loan Asset/Corporate Bonds Quality (if applicable) & assist Team Head in any Debt Restructuring exercise (if applicable).

KEY RESPONSIBILITIES

•  
• Actively acquire new Corporate customers
• Review and manage accounts to be assigned/brought-in
• Increase utilization to enhance the Bank’s share of wallet
• Proactively monitor credit quality through early problem loan recognition and implement appropriate strategies
• Perform credit reviews on a timely basis
• Client servicing
• Work on projects which may be assigned from Time to Time

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Manage daily operations to provide excellent customer service and coordinate with Customer Service, Operations, and Sales teams.
• Communicate with customers professionally, give updates on time, and work with the Manager and teams to handle requests or complaints.
• Ensure accurate documentation, update internal records for forwarding jobs, and process invoices on time.
• Follow Customer Service Standards and Company procedures, seek client feedback, and share it with the Customer Service Manager and QA.

Requirements:

• Diploma and above
• At least 2 years of experience in Freight logistics and Marine sector.
• Good knowledge of the freight forwarding processes and Marine spare parts.
• Strong communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Release Operations and Change Manager

Job posting done by Sheralynn Tjioe, Technology Recruitment at Kerry Consulting
Email: [email protected]

Our Client is a leading stable firm.

Position Summary

The Release Operations and Change Manager is essential in enhancing ITIL processes within the Platform Technology division. This role focuses on overseeing the evaluation and approval of technology changes, ensuring compliance with established change management protocols. The manager will lead change approval sessions, monitor progress, secure necessary approvals, and ensure timely closure of all changes.

Key Responsibilities

• Organize and lead change approval meetings with technical teams and management.
• Develop and execute effective change management strategies and plans.
• Guide cross-functional teams to achieve change objectives successfully.
• Prepare comprehensive reports for senior stakeholders, detailing approved changes and their associated risk profiles.
• Track change progress, proactively identifying and mitigating potential risks.
• Collaborate with project managers to seamlessly integrate change management into project planning.
• Foster a culture of resilience and continuous improvement with a focus on risk management.
• Analyze trends related to the impacts and outcomes of changes.
• Review incidents to ensure accurate documentation in line with the Incident Management process.
• Monitor and report on key performance indicators (KPIs) related to Change Management.
• Conduct post-implementation reviews for changes that did not succeed or led to incidents.

Release Management:

• Design and implement effective strategies, processes, and procedures for release management.
• Oversee all aspects of release activities, including scheduling, resource allocation, and stakeholder communication.
• Work closely with development teams to clarify release requirements and dependencies.
• Ensure compliance with software release management policies while maintaining proper role segregation.
• Collaborate with QA teams to ensure thorough testing and adherence to quality assurance standards.
• Coordinate with operations, technology, and external partners for smooth deployment and rollback planning.
• Identify and address risks, issues, and conflicts related to releases.
• Communicate release plans, status updates, and changes to all relevant stakeholders.
• Ensure compliance with organizational policies, procedures, and industry regulations.
• Continuously refine release management processes and practices to enhance efficiency.
• Prepare detailed reports for senior stakeholders on release activities and associated risks.
• Work alongside project managers to effectively integrate release management into project plans.
• Cultivate a culture of resilience and ongoing improvement with a focus on risk awareness.
• Analyze trends in release activities to identify areas for enhancement.
• Monitor and report on all KPIs related to Release Management.
• Collaborate with technical teams to conduct post-implementation reviews for unsuccessful changes and rollbacks.

Requirements

• 5-10 years of experience in change management within a large organization.
• Experience in a regulated financial institution is a strong advantage.
• Knowledge of the payments landscape is beneficial.
• Comprehensive understanding of software development life cycles (SDLCs) and release management methodologies.
• Proficiency with release management tools, code repositories, and DevSecOps pipelines (e.g., JIRA, ServiceNow, AWS Code Pipeline, GitHub, BitBucket); experience with ServiceNow is a plus.
• ITIL 4 certification is required.

To Apply:

For a confidential discussion regarding your next Technology role, please submit your resume (in MS Word format) to Sheralynn Tjioe at [email protected], quoting the job title. We regret that only shortlisted candidates will be contacted.

Registration No.: R1878306 License No.: 16S8060

Responsibilities:

a) Direct all operational aspects including distribution operations, customer service, human resources, administration and sales;

b) Assess local market conditions and identify current and prospective sales opportunities;

c) Responsible to maintain the restaurant’s revenue, profitability and quality goals.

d) Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities;

e) Manage restaurant relationships while building towards business goals;

f) Adhere to high ethical standards, and comply with all regulations/ application laws;

g) Work with internal team to ensure we are delivering top service in all areas of the business;

h) Stay abreast of competing markets and provide reports on market movement and penetration promoting and marketing the branch and its product;

i) Meeting with customers and resolving any problems or complaints;

j) Monitoring sales targets;

k) Reporting to regional manager;

l) Any other ad-hoc tasks.

Marine Operations Responsibilities:

• Lead the Marine Ops Team to achieve berthing excellence for services and vessels.
• Coordinate on berthing priority for incoming vessels.
• Handle exceptions and ensure cost-effective and efficient operations.
• Engage in discussions with strategic vendors (e.g., PSA Terminals).
• Evaluate marine ops vendors’ performance.
• Continuously review Ops cost and address unfavorable trends.

EQM Operations Responsibilities:

• Lead Equipment Ops Team (EQMSIN) in managing depot and EQM inventory
• Ensure sufficient EQM to support business.
• Manage depot and equipment operations effectively.
• Coordinate with EMC to meet EQM ops KPI targets.
• Evaluate depot vendors’ performance.
• Review EQM stock allocation based on depot performance.
• To initiate process improvements to align with business and customer requirements.

About the role

NTT DATA SERVICES SINGAPORE PTE. LTD. is seeking an experienced Product manager to join our team. You will be responsible for managing the audio-visual elements of our events, ensuring seamless execution and a high-quality experience for our clients and attendees.

What you'll be doing

• Manage the procurement, set-up, and operation of all AV equipment and technologies
• Liaise with vendors and suppliers to ensure the timely delivery and installation of AV components
• MS Teams (Teams Live Event, Teams Townhall, Team Webinar, Viva Engage)
• NDI (Network Device Interface), RTMP, virtual cameras
• Hardware: capture cards, mics, audio mixers, video mixers: Magewell, Blackmagic ATEM, Roland, etc.
• Software: Wirecast, vMix, OBS,
• PTZ and VCs: Panasonic, Aver, Cisco, Crestron, etc.
• PTZ controllers (if we aim for resource that will be traveling for events support and we get right studio kit)
• Adobe Premiere (added value)

What we're looking for

• Minimum 5 - 7 years of experience in event management, with a strong focus on AV coordination and execution
• Demonstrated expertise in the setup and operation of a wide range of AV equipment, including audio systems, visual displays, and lighting
• Excellent problem-solving and troubleshooting skills to address any technical challenges that may arise
• Strong communication and interpersonal skills to liaise effectively with clients, vendors, and the internal event team
• Ability to work independently and as part of a team, with a keen eye for detail and a commitment to delivering high-quality results

• Provide frequent and timely research insights on macro-economy and prioritize follow-up on their inquiries as there are new company, macroeconomic, geopolitical developments.

• Stay abreast of financial market trends, economic indicators, and industry developments.

• Monitor and analyze industries and markets to source for suitable investment opportunities and timely provide expert advice on investment recommendations and articulate investment thesis, risks, and payoff for each recommendation， especially Hong Kong and US market.

• Handle global company and sector research to contribute to the decision to stock selection and portfolio construction.

• Provide opinions on the outlook for equities pertaining to existing and potential investment portfolios which includes providing key and pertinent market drivers from top-down and bottom-up perspectives.

• Produce detailed analysis reports for each stock or fixed income covered and regularly update their recommendations for internal use.

• Provide weekly analysis summaries for high-conviction stock for all sectors.

• Pro-actively contribute to the investment process to both reduce transaction costs and identify alpha opportunities. Gather and disseminate market, sector, and product information to provide actionable investment ideas and implementation strategies.

• Any relevant ad hoc duties as assigned.

Job Requirements

• Degree in business/economics, finance or accounting or related professional qualification, with relevant years of experience from financial/ investment/assets management industry.

• Minimum 5 years of relevant experience in investment analysis, investment management, risk management involving Hong Kong and US markets is required.

• Strong analytical skills with a deep understanding of macroeconomic factors.

• Excellent knowledge in global company and sector analysis and proficiency in formulating and executing investment strategies.

• Independent and critical thinker with exceptional analytical ability

• Strong communication skills (oral and written) in Mandarin and English (to liaise with Chinese-speaking boss)

• Support finance and accounts when needed.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nuturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nuturing our students as a whole.

We have an exciting career opportunity for the position of Accounting Manager and invite talented individuals to join us.

Job Description:

• Lead and manage the team in day-to-day operations, including accounts payable & receivable, payroll and financial reporting.
• Develop and monitor annual budgets in alignment with the institution's strategic goals.
• Prepare monthly. quarterly and annual statements, ensuring accuracy and timely reporting to the management.
• Conduct analysis to support the planning of future academic programs and initiatives.
• Implement and monitor department policies, procedures, and internal controls.
• Collaborate with heads of departments to forecast and optimise resources.
• Ensure compliance with statutory regulations and reporting standards.
• Manage cash flow and optimise department operations to support the institution's growth.
• Perform other tasks as directed by the President.

Requirements:

• Bachelor or Master's degree in Accounting or related field.
• Professional certifications such as CPA (Certified Public Accountant) or CA (Chartered Accountant).
• 5 years of progressive accounting management experience, within an international private education setting.
• Comprehensive knowledge of Singapore's financial regulations and accounting standards.
• Strong business acumen, financial analysis, forecasting and budgeting skills.
• Ability to handle confidential information with discretion.
• Ability to be operationally hands-on, proactive mindset, and committed to delivering results within stipulated timelines.

About Company:
Our client first established their Sushi business back in 1933 and the legacy has been passed down to the third generation. They are dedicated to bring the best and the freshest delicacies to the table and has always been proud of their customer-centric services for valuing every and each customer. My client has successfully expanded to Singapore market back in 2018, the dining experience is said to be taste bud taking and visually pleasant!

Job Description:
- Oversee operation with focus on sales management, customer satisfaction, operating expenses and shop’s profitability.
- Provide high quality of customer service to customers.
- Have full knowledge of the menu to recommend specific items to customers.
- Assist with rostering efficiently and cost-effectively to match business needs and sales.
- Supervise and train the team in accordance with the company's DNA.
- Enforce and ensure compliance to Company SOPs, governmental regulations, food safety and hygiene standards within the store.
- Ensure sufficient stocks for daily operations.
- Any other ad-hoc duties base on operational needs.

Job Requirements:
- Minimum of 3 years' experience in service roles within the hospitality industry
- Experience as a cabin assistant/cabin crew will be considered an added advantage
- Preferred experience in high-end Japanese restaurants
- Able to work during weekends and Public Holidays
- Strong interpersonal, communication and leadership skills
- Comfortable setting priorities and delegating tasks as needed
- Passionate about service and interacting with people

Compensation:
- Working location: 1 min walking distance from MRT Maxwell
- Working days: 5 - 6 days/ week. Every Monday and one Sunday off every month.
- Operating hours: Tuesday to Saturday, from 12pm to 10:30pm

Your Role

You’ll take the lead in building and implementing our compliance program with regards to Arta's Singapore business with compliance matters relating to the Monetary Authority of Singapore (MAS) and assist the Singapore based team with compliance matters relating to the Securities and Exchange Commission (SEC, a U.S. regulator).

• Lead the development, implementation, and refinement of the compliance program for Arta's Singapore business and ensure adherence to all MAS rules and regulations;
• Coordinate with internal stakeholders and local compliance consultants in regards to regulatory requirements and best practices;
• Interface with internal teams in regards to all matters relating to compliance – in particular with the marketing, product management, member success, and research teams, including as it pertains to SEC rules and regulations;
• Develop familiarity and expertise in aspects of compliance across Arta broadly, including the U.S.-based registered investment advisor, foreign regulatory matters, broker-dealer matters, and insurance among others; and
• Embody the culture of compliance at Arta at all times.
• Report to the Chief Compliance Officer, Dave Wilkinson.

What You Will Do

• Develop and implement policies and procedures for Arta's Singapore business across all topics relating to compliance;
• Ensure any and all MAS regulatory filings or other regulatory obligations are met;
• Familiarize and educate yourself in regards to MAS regulatory developments and how they apply across all business lines with regards to Arta's Singapore business;
• Be a thought partner to all internal teams across Arta (in SG or elsewhere!) and facilitate solutions to regulatory considerations, including SEC related matters;
• Develop educational materials for colleagues and lead compliance trainings on MAS specific regulations and best practices;
• Oversee compliance onboarding of new Singapore-based employees and offboarding of departing employees;
• Assist with marketing and product reviews as they pertain to Arta’s Singapore and U.S. businesses; and
• Provide timely responses to compliance related questions from Arta employees, business partners, and vendors as needed.

Who You Are

• At least 5-8 years of experience in compliance roles, preferably with Fintechs;
• Deep knowledge of MAS rules and regulations, as well as associated laws;
• Knowledge of SEC rules and regulations, as well as associated laws;
• Familiarity with business-to-consumer regulatory considerations and best practices;
• Able to manage multiple projects simultaneously and pivot quickly as priorities change, comfortable with a degree of ambiguity;
• Demonstrate excellent communication skills (written and verbal);
• Willing to do whatever work is necessary;
• Self-sufficient and approach your work proactively – Arta is a fast-paced startup and you need to keep up;
• Have a general familiarity with technical concepts and their application in financial services (for example, AI generally and specifically LLMs and Machine Learning);
• Based in Singapore.

What We Offer

• Robust health insurance offering for you and your family
• 20 weeks of parental leave
• 15 days PTO annually plus national and company holidays
• Up to SG$75 per month reimbursement for internet
• SG$100 per month for wellness stipend

We're currently hiring for a massive, exciting new FMCG client, and we're looking for a dynamic Business Intelligence Manager.

If you are excited about data, learning new tools and innovation, we want to hear from you!

In this role, you'll be responsible for collecting, aggregating, and reporting business investment data (client, supplier and Publicis product investment). You will be successful and enjoy the role if you have an inquisitive problem-solving mind, excellent attention to detail, and can build strong working relationships with stakeholders. Publicis Media's reporting continually evolves and improves so there is significant creative scope to develop new skills and apply new tools.

Key responsibilities:

• Managing business investment data across a multi-market remit
• Ensuring that local market contacts deliver a range of reports on time and to a sufficient standard
• Using Alteryx to aggregate and clean data on a periodic basis
• Updating multiple PowerBI dashboards
• Responding to requests for data and inquiries into the figures from all areas of the business