The Operations Manager is responsible for supervision and management of staff, facilitating interdepartmental communication and allocating tasks and resources as needed to efficiently and effectively run program operations at the One Stop Center. Manages the maintenance of the buildings, grounds, equipment, and facilities adhering to pertinent regulations. Responsible for information technology, telecommunications, and security for all programs at the Center

Our client is a construction company in the north area dealing with Building construction works, addition and alteration works, upgrading works, interior decoration works, loose furniture & built-in fitments & M & E works.

The Operations Manager oversees the planning and all project operations. He/She manages the progress of the project and ensures quality and timely delivery. The Operations Manager will be required to travel to project sites. Good communication skills are needed to liaise with the various stakeholders.

Responsibilities:

• Work hand-in-hand with the project team to create a mutual understanding of the project strategy based on the requirement of the job
• Conduct in-depth reviews and analysis of all project or contract documents so as to be familiar with every detail and/or requirements
• Work with safety units in a bid to plan and manage safety programs for each project and make sure that all aspects of safety are reached
• Help project managers and engineers in the arrangement and analysis of projects and scheduling of reports on projects
• Oversee projects as they are being carried out to make sure that the work is done according to outlined specifications, and that they also conform with project timetable
• Convey project needs from the project manager to the management of the firm. For example, in a case whereby extra funds are needed for the completion of a project, the project manager communicates the situation to the management of the company usually through the construction operations manager
• Assist in the maintenance, development, and enhancement of the company’s relationship with contractors in a bid to produce strategic partnership
• Train and mentor employees in areas of project management and estimating.

Requirements

• Good and effective communication skills
• Good analytical and organizational abilities are of great importance
• Possess good leadership ability, as well as ability to work as part of a team or even lead a team when called upon
• Ability to read and interpret specifications and M&E Drawings.
• Ability to be proactive and also to foresee events and react appropriately towards them
• The ability to multitask and strategize in different situations is also relevant
• Ability to work and carry out projects within a stipulated time frame or deadline
• Bachelor’s degree in civil, mechanical, electrical engineering or BCA recognized degree.
• Masters degree in any management or engineering field will be an added advantage
• At least 5 years on-the-job experience in a similar role or in any other construction capacity.

Additional Information:

Interested candidates, please forward detailed resume in MS Word Format to apply.
Please provide following information in the resume
1) Reasons for leaving current and/or last employment
2) Last drawn and/or current salary
3) Expected salary
4) Date of availability and/or Notice Period

What the role is

Allocation and System Department (ALSD) oversees the tenancy allocations and renewals of market and hawker stalls, including the tender policy of hawker centres. It drives the development and enhancement of systems.

What you will be working on

As an Assistant Manager/Manager in the Hawker Centres Group of NEA, you will work in the Allocation & Systems Department to plan and manage tenancy renewal of hawker stalls and ancillary spaces in partnership with Place Managers. You will be working in a fast-paced and dynamic environment which will require you to manage multiple priorities and stakeholders at the same time. You will be responsible for the following:

• Plan, manage and coordinate tenancy renewal of hawker stalls and ancillary spaces on monthly basis
• Review expiring cases, consult internal stakeholders and seek management’s approval before making offer to eligible stallholders
• Partner stakeholders to propose, evaluate and implement changes to related policies/processes
• Attend to renewal requests and queries from external and internal stakeholders
• Consolidate and analyse statistics for internal and external purposes
• Review work processes to enhance services and increase productivity
• Handle any other special projects assigned

What we are looking for

The job might be for you if:

You possess the following qualities,

• Background in real estate, business or related fields preferred
• At least 2 years of relevant working experience in fields such as tenancy management, customer relations, service quality, procurement, digitalisation
• Proficient in Microsoft Office Excel, Word and PowerPoint
• Good interpersonal, written and communication skills
• Outgoing and pleasant personality
• Mature, able to work independently, collaboratively and under tight deadlines
• Self-driven, resourceful and always ready to strive for improvement
• Organised, meticulous and able to multi-task
• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To proceed, please proceed to https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HBD-HUB/Assistant-Manager-Manager--Allocation---Systems-Department-_JR-10000026165

Job Description

Position Summary:

The Marketing Manager at Chello is a seasoned and visionary leader responsible for driving the overall marketing strategy and fostering innovation. This role demands a unique blend of strategic thinking, creativity, and analytical prowess. As a key member of our leadership team, the Marketing Manager will oversee the development and execution of comprehensive marketing plans to drive brand awareness, customer engagement, and revenue growth.

We are seeking a results-oriented leader with a track record of delivering exceptional outcomes and the ability to mentor and inspire cross-functional teams. The Marketing Manager will play a pivotal role in shaping our marketing direction, identifying new opportunities, and ensuring our brand remains a trailblazer in the industry. This position requires a forward-thinking individual who can lead and guide our marketing initiatives to new heights of success.

If you're a strategic visionary with a passion for marketing excellence and the ability to lead and inspire, we invite you to join Chello and be a driving force in our company's continued growth and success.

Key Responsibilities

Strategy Development:

- Creative Vision: Infuse creative thinking into marketing strategies to captivate audiences and set our brand apart in the fashion e-commerce industry.

- Data-Driven Insights: Leverage analytical skills to interpret data, identify trends, and shape marketing strategies for maximum impact.

Digital Marketing:

- Innovative Content: Oversee the creation of compelling, on-brand content that resonates with our target audience, showcasing a unique fashion perspective.

- SEO and SEM: Apply analytical thinking to SEO and SEM efforts to optimize website visibility and drive organic and paid traffic effectively.

- Experimentation: Encourage a culture of experimentation, A/B testing, and data-driven decision-making to refine marketing campaigns.

Brand Management:

- Creative Brand Expression: Continuously evolve and express the brand's identity creatively across all marketing materials.

- Partnerships and Influencer Collaborations: Identify strategic partnerships and influencer collaborations that align with our brand's creative vision.

Analytics and Reporting:

- Performance Metrics: Define performance metrics and KPIs, analyzing and interpreting data to refine strategies and deliver measurable results.

- Conversion Optimization: Apply analytical insights to optimize the conversion funnel, improving the online shopping experience.

Budget Management:

- Resource Allocation: Effectively allocate resources, making data-backed decisions to maximize the return on marketing investments.

Team Management:

- Creative Leadership: Lead a creative team by fostering a creative and data-driven work environment, encouraging experimentation and growth.

Qualifications:

- Bachelor's degree in Marketing, Business, or a related field (Master's degree is a plus).

- Proven experience in fashion e-commerce marketing at least 3 years and above.

- Proficiency in digital marketing tools, analytics platforms, and e-commerce technologies.

- Strong understanding of fashion industry trends and consumer behaviour.

- Exceptional creative thinking and a passion for developing innovative marketing campaigns.

- Analytical mindset, with a keen ability to derive insights from data.

- Strong communication, leadership, and project management skills.

Job Responsibilities:

• Overall Responsible for Tenancy Matters of Tenants and Managing of Lease Issues with Tenants
• Site Management and ensure Compliance to Authorities regulations.
• Formulate strategies which encompass rental review
• Negotiate the renewal of Tenancy Agreements.
• Perform Credit Analysis on customers
• Develop and maintain strong Landlord-Tenant relationship.
• Responsible for Rental Collection and monitor Credit Control of Tenants
• Liaise with Legal Department on Legal Cases
• Handover/Takeover of leased units

Job Requirements:

• Diploma / Degree in Real Estate / Project and Facilities Management / Business Administration / Marketing
• Min 3 years of relevant working experience, preferably managing Industrial rental or Self Storage portfolio
• Bilingual in English and Mandarin (in order to handle queries and feedbacks from Mandarin speaking clients)
• Pleasant and cheerful personality with excellent communication and interpersonal skills
• Excellent organizational skills and able to work under pressure.
• A meticulous and responsible person with the willingness to learn and adapt
• Able to work independently with minimum supervision
• Able to work in a team

Position Summary:

The Operations Intern at Chello, a leading fashion online brand, is a detail-oriented and motivated individual seeking hands-on experience in the operational facets of a dynamic e-commerce environment. This role involves actively contributing to the efficient execution of day-to-day operations, collaborating with cross-functional teams, and gaining valuable insights into the intricacies of supply chain management and order fulfillment.

We are seeking a proactive intern who is passionate about the fashion industry and eager to play a vital role in enhancing Chello's operational excellence. The Operations Intern will work closely with the operations team, contributing to various aspects of the supply chain and operational processes.

Key Responsibilities:

1. Order Fulfillment:Assist in processing and fulfilling customer orders accurately and in a timely manner.
   Collaborate with the operations team to maintain high standards of order fulfillment efficiency.
   
2. Inventory Management:Support in monitoring and optimizing inventory levels to meet customer demand.
   Contribute to inventory tracking and reconciliation processes.
   
3. Supply Chain Coordination:Assist in coordinating with suppliers and logistics partners to ensure the smooth flow of raw materials and finished products.
   Participate in initiatives to optimize supply chain processes.
   
4. Quality Control:Participate in quality control procedures to uphold Chello's product quality standards.
   Work with the team to address any issues related to product quality and packaging.
   
5. Process Improvement:Contribute ideas to identify opportunities for process optimization within the operations workflow.
   Collaborate with the operations team to implement improvements that enhance overall efficiency.
   
6. Customer Support Collaboration:Work closely with the customer support team to address operational queries and ensure a positive customer experience.
   Learn about the crucial intersection of operations and customer satisfaction.
   
7. Data Analysis:Assist in analyzing operational data to identify trends and areas for improvement.
   Contribute to the development of reports related to order fulfillment, inventory levels, and operational performance.
   
8. Team Collaboration:Actively participate in cross-functional team meetings and collaborate with colleagues from various departments.
   Embrace opportunities for learning and growth within the operations team.
   

Qualifications:

• Currently pursuing a Diploma or Bachelor's degree in Operations Management, Supply Chain Management, Business, or a related field.
• Strong interest in the fashion industry and e-commerce operations.
• Basic understanding of operational processes and a keen willingness to learn.
• Detail-oriented with strong organizational and time management skills.
• Effective communication skills and the ability to collaborate in a team-oriented environment.
• Proactive attitude and a desire to contribute to the success of operational processes within Chello, the premier fashion online brand.

Responsibilities and Tasks

Procurement and Inventory Management:

- To perform system submission for process, equipment and/or material purchase

- To perform QA Goods Inventory management and logistics shipment of goods

Reliability Process:

- Assist in evaluate and improve processes, materials, and/or equipment

- Identify, investigate, and document process deviations.

- Solve process deviations using systematic fixing techniques.

- Solve process problems and determine the best course of action.

- Assist engineer with process developments.

- Monitor metrics associated to process capability and robustness.

- Support in development/improvement of process, equipment and/or material

- Assist Engineer in conducting experiments (DOE)

- Understand factors that impact process quality and propose solutions

- Understand process limits and capabilities (CpK) and support process improvement evaluations

- Assist in implementation of New Process and Process Changes to Operation

- Assist Engineer in maintaining operation procedures/specification

- Familiarize with reliability process procedure.

- Coordinate and conduct training/briefing for operation team on operation procedures

- Support Reliability Operation in complete daily request with compliance of JEDEC standard of Rel process

- Initiate purchase request for process, equipment and/or material

- Perform tasks associated with QA Goods Inventory

Next available intake: August 2024

Responsibilities:

• Assist in the deployment and setup of robots in field locations.
• Support the field operations team in conducting routine maintenance tasks on robotic systems. Assist in troubleshooting and resolving minor technical issues. Coordinate with technicians and engineers for complex repairs or replacements.
• Assist in robot testing, identify and troubleshoot errors/failures and implement appropriate solutions to resolve the issues promptly.
• Provide on-site support, perform maintenance tasks, and resolve technical issues at customer sites.
• Ensure compliance with safety regulations and protocols during field operations.

Requirements:

• Polytechnic/University undergraduates currently pursuing diploma/degree in Mechatronics, Robotics, Mechanical, Electrical, Electronics, Computer Engineering or a related field.
• Strong interest in robotics and automation technologies.
• Strong analytical and problem-solving skills.
• Motivated to work hands-on with deployed units.
• Flexibility to travel to field locations, if required.
• Strong communication skills in English (both oral and written)

Procurement and Inventory Management:

- To perform system submission for process, equipment and/or material purchase

- To perform QA Goods Inventory management and logistics shipment of goods

Reliability Process:

- Assist in evaluate and improve processes, materials, and/or equipment

- Identify, investigate, and document process deviations.

- Solve process deviations using systematic fixing techniques.

- Solve process problems and determine the best course of action.

- Assist engineer with process developments.

- Monitor metrics associated to process capability and robustness.

- Support in development/improvement of process, equipment and/or material

- Assist Engineer in conducting experiments (DOE)

- Understand factors that impact process quality and propose solutions

- Understand process limits and capabilities (CpK) and support process improvement evaluations

- Assist in implementation of New Process and Process Changes to Operation

- Assist Engineer in maintaining operation procedures/specification

- Familiarize with reliability process procedure.

- Coordinate and conduct training/briefing for operation team on operation procedures

- Support Reliability Operation in complete daily request with compliance of JEDEC standard of Rel process

- Initiate purchase request for process, equipment and/or material

- Perform tasks associated with QA Goods Inventory

As a Non-Volatile Memory QRA (NVMQRA) Managed NAND (mNAND) Qual EFA Engineer at Micron Technology, Inc., you will you will be responsible for supporting electrical failure analysis from quality and reliability trials of Micron Managed NAND products during product qualification. You will analyze the units that did not pass the required quality and reliability trials. You are expected to conduct failure analysis from qualification, evaluation and OQRM failures and report the resulting data. In this role you will work with various Engineering and Quality Reliability Assurance Groups to provide technical support, expertise, consultation and training. Yo

• Perform Failure Analysis (FA) of rejects from Quality and Reliability Trials
• Perform initial FA, including debug data capture and analysis
• Perform Automated Test Equipment (ATE) analysis and interpret results
• Perform detailed fault isolation once failure has been confirmed
• Collaborate with cross-functional resources and support groups to identify root cause and corrective action
• Summarize findings and submit for Component / Firmware / Module FA
• Provide FA Diagnostic Reports to Internal Customers
• Summarize analysis at electrical and physical level at consolidated database like JIRA

Manage Communication of FA Results to Internal Teams

• Provide additional information to enable identification of root cause/corrective action
• Record FA results and usage statistics in internal tracking system
• Create and distribute FA status reports
• Maintain Knowledge of Product Drive Capabilities and Characteristics
• Stay current on latest process technology
• Reference datasheet specifications for each device

You will take part in the management of product qualification events, through participation in Product Development Team meetings (PDT) with global cross-functional teams, define qualification approaches and prescribe qualification plans through risk assessments made from insights from the PDT meetings. In this role you will work with various Engineering and Quality Reliability Assurance Groups to provide technical support, expertise, consultation and training. You should expect to support customers both internal and external to Micron on an on-going basis.

Responsibilities and Tasks

• Manage Micron Managed NAND products during the Product Qualification stage.
• Take part in Product Development Team (PDT) meetings.
• Ensure Managed NAND Product Qualification timelines are on track.
• Finding solutions and resolutions for problems encountered during Qualification, through reject failure analysis, problem solving and pursuing the necessary corrective action/preventive actions.
• Lead discussions with various Engineering and Quality Reliability Assurance Groups to provide innovative solutions to issues encountered during the qualification process.
• Manage and coordinate various inputs from various stakeholders in Quality Reliability; collaborating with discrete product component and package quality and reliability team for Qual plans, Product Qual Notices and Customer Reports.
• Provide general product quality and reliability expertise, to provide consultation for qualifications, audits, RMA, and customer issues.

Additional Job Description

Develops, evaluates, revises, and applies technical quality assurance protocols/methods to inspect and test in-process raw materials, production equipment, and finished products. Ensures activities and items are in compliance with both company quality assurance standards and applicable government regulations. Performs analysis and identifies trends in the inspection of finished products, in-process materials and bulk raw materials, and recommends corrective actions when necessary. Ensures that established manufacturing inspection, sampling and statistical process control procedures are followed. May assure compliance to in-house and/or external specifications and standards, such as GMPs and ISO regulations. Evaluates and analyzes the efforts in organizing, documenting, and interpreting inspection support documents and records.

Responsibilities:

• Collaborate with the presales team to conduct site surveys and assessments. This involves evaluating the customer's location, infrastructure, and specific requirements to determine the ideal setup and deployment for the robot
• Responsible for setting up, commissioning the robot on-site and ensuring the robot is ready for operation
• Perform thorough testing, identify and troubleshoot errors/failures and implement appropriate solutions to resolve the issues promptly
• Handle repairs and maintenance tasks for the robot. This involves conducting regular maintenance activities as per the SOP/guidelines and addressing any breakdowns or equipment failures
• Travel to customer sites, both local and international (whenever necessary), to provide on-site support, conduct setup/commissioning, perform maintenance tasks, and resolve technical issues at short notice to provide support or address urgent issues. Additionally, you should be willing to adapt to the customer's work environment and schedule, which may include night shifts when necessary
• Responsible for documenting service and fault reports. This includes accurately recording the details of the service provided, issues encountered, and the actions taken to resolve them. These reports are typically submitted to superiors and key individuals within the organization for review and analysis
• Maintain detailed records of all tasks related to customer service. This includes maintaining customer service logs, updating internal service records, and ensuring all documentation is completed in a timely manner
• Train customers and end-users on the proper handling, maintenance, and safety procedures of robot operation. Create and update documentation, including user manuals and service guides, to facilitate knowledge transfer and enhance support processes

Requirements:

• Fresh graduates are also welcome to apply
• Minimum Diploma in Engineering or other related fields
• Required: Experience in AGV and Ubuntu
• Experience with troubleshooting and debugging hardware, electronics, and software
• Excellent problem-solving skills and the ability to work under pressure in fast-paced environments
• Effective communication skills with the ability to explain complex technical concepts to both technical and non-technical stakeholders
• Strong communication skills in English (both oral and written)
• Tools: Basic knowledge on handling mechanical, electrical and electronic tools
• Able to perform simple network configuration

Manage Reliability evaluations for deviation management

• Determine a reliability evaluation/trials plan
• Identify and manage material for sampling
• Perform data analysis of reliability tests results and/or by conducting failure analysis
• Close out evaluation and provide feedback to stakeholders

Identify deviated material within Material Review Board (MRB)

• Take part in containment activities
• Determine a reliability evaluation/trials plan
• Identify and manage material for sampling
• Perform data analysis of reliability tests results and/or by conducting failure analysis
• Determine disposition of materials
• Close out evaluation and provide feedback to stakeholders

Manage and coordinate various inputs from various stakeholders in Quality Reliability

• Collaborate with discrete component product quality and reliability team for product reliability evaluations/trials/plans
• Collaborate with package quality and reliability team for package-related reliability evaluations/trials/plans

Manage Product Outgoing Quality and Reliability Monitoring

• Provide the plan for operations to execute for SSD product OQRM data collection
• Analyze the data from Micron Manufacturing Execution System (MES) such as MAM
• Use statistical analysis tools to provide conclusions and verify results
• Summarize the result of analyzed data through a regular OQRM metrics report

Provide Expertise, Consultation and Training

• Communicate Globally with NAND, Firmware, BUs and Engineering Groups for priority management
• Provide training to engineers and technicians within and outside of the group
• Maintain knowledge base (lessons learned) within the group for each SSD market segment
• Stay abreast of Quality and Reliability issues of Micron NAND components
• Provide consultation for audits, RMA, and customer issues

As a Network Supply Manager individual contributor, you will develop and execute a holistic strategy and be part of a global team dedicated to this function across all Assembly and Test manufacturing locations. In this role, you will partner with stakeholders to build a comprehensive view of supplier performance for continued sourcing success and improvements.

You will participate in and/or lead the development and implementation of category strategies and projects related to but not limited to supply base optimization, lead time reductions, cashflow management, cost of ownership reduction initiatives, and pricing/contract negotiations. You will also work with stakeholders and suppliers to resolve and prevent critical issues surrounding quality and delivery.

This will be done by understanding current and future needs, an analysis of market and company trends, perform and participate in the benchmarking of world-class approaches, and identify opportunities to leverage changes in processes, systems and product/services. Then prioritize and drive the implementation based upon estimating timing and level of savings captured.

Other responsibilities include ensuring department compliance to company policies and departmental procedures. You will be responsible for providing input back to leadership on the building and implementing department strategies, processes, and policy through active participation on teams and projects.

This role requires close collaboration with Category Supplier Managers, Central Engineering, Planning/Industrial Engineering, Site Engineering, Finance, Legal and other stakeholders.

• Manage procurement process for Capital, Spares and Services
• Manage Procure to Pay (P2P) process for capital, spares and services, not limited to delivery date follow up, cash flow maintenance, budgeting process, invoice reconciliation.
• Maintain on-time delivery (OTD) to meet the network capacity requirement
  
• Manage Supplier Relationship
• Act as primary point of contact for assigned suppliers
• Perform commercial supplier qualification activities to ensure the commercial development of strategic suppliers
• Maintain collaborative relationships with supplier(s) while resolving supplier performance/capability issues
• Ensure suppliers comply with Micron's code-of-conduct programs and corporate social responsibility initiatives
• Communicate key supplier management updates and decisions to multiple levels in the organization
• Provide the voice of the supply base to Micron and provide the voice of Micron to the supply base
  
• Identify and Implement Supplier-Related Savings Levers
• Utilize data and should-cost models to drive cost improvement
• Serve as the subject matter expert for suppliers sharing knowledge with key stakeholders
  
• Drive Negotiations with Suppliers for Sustaining Purchases
• Lead or participate in negotiations for contract extensions and renewals
• Coordinate with Category Supplier Manager on global negotiations or lead local/regional sourcing events / RFQ process.
• Develop a contract strategy for managed suppliers and create, negotiate, monitor, and enforce contracted terms and conditions
  
• Ensure Supplier Performance Management
• Works with suppliers for continuous improvement on Capacity and Leadtime
• Partner with the Category team and to build comprehensive view of supplier performance. Consolidates supplier performance for roll up to QBR/ASE
• Collect and relay site- specific priorities to suppliers
• Collaborate internally to drive and develop key performance measures/metrics for Strategic Suppliers and monitor supplier performance against these expectations to ensure continuous supplier improvement
  
• Identify and work on productivity improvement initiatives

Responsibilities:

• Strategic Program Leadership: Take ownership of our clients' strategic initiatives and programs, working closely with senior leadership to define objectives, scope, and success criteria.
• Consultative Approach: Apply your consulting background to provide strategic guidance and insights, aligning programs with industry best practices and market trends.
• Program Planning: Develop comprehensive program plans, outlining goals, timelines, resource requirements, and key performance indicators (KPIs).
• Risk Management: Identify potential risks and issues proactively, developing mitigation strategies and contingency plans to ensure program success.Stakeholder Engagement: Build and maintain strong relationships with senior stakeholders, acting as a trusted advisor and ensuring alignment with strategic goals.
• Resource Allocation: Oversee resource allocation across programs, optimizing the utilization of talent, technology, and budget to maximize program effectiveness.
• Performance Monitoring: Implement robust program performance measurement frameworks, regularly tracking and reporting on KPIs to stakeholders.
• Change Management: Lead change management efforts, facilitating organizational readiness for program implementations and transitions.
• Quality Assurance: Maintain program quality by establishing and enforcing best practices, standards, and methodologies.
• Continuous Improvement: Drive a culture of continuous improvement within the PMO, fostering innovation and the adoption of industry-leading practices.
• Team Leadership: Lead and mentor a team of program managers, providing guidance, coaching, and professional development opportunities.

Requirements / Qualifications

• Bachelor's Degree in Computer Science or Business Administration, or other related field.
• Proven experience (minimum 8-10 years) as a Program Manager in a consulting environment with a focus on strategic initiatives.
• Strong understanding of program management methodologies, tools, and best practices.
• Exceptional analytical and problem-solving skills, with the ability to think strategically and act tactically when necessary.
• Expertise in stakeholder management and the ability to build consensus among diverse groups of stakeholders.
• Demonstrated experience in leading cross-functional teams and driving successful program outcomes.
• Excellent communication and presentation skills, with the ability to convey complex ideas in a clear and concise manner.
• PMP, PgMP, or other relevant certifications are a plus.
• Proficiency in project management and collaboration software (e.g., Microsoft Project, SharePoint, JIRA).
• A strategic thinker with a track record of delivering results on complex and high-impact programs.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Duties and responsibilities

• Provide prompt, courteous, and effective customer support via various communication channels (phone, email, chat) to assist customers with product inquiries, technical issues, and general questions
• Demonstrate a keen ability to grasp technical concepts quickly and efficiently. Stay updated on product knowledge and troubleshoot technical problems to offer accurate solutions to customers
• Identify, troubleshoot, and resolve customer issues in a timely and efficient manner. Collaborate with other teams to ensure comprehensive problem resolution for customers
• Strive to exceed customer expectations by delivering exceptional service. Ensure customers are satisfied with the resolution provided and maintain a high level of customer satisfaction ratings
• Maintain detailed and accurate data/records of customer interactions, issues, and resolutions. Contribute to the creation and improvement of support documentation and knowledge base articles
• Collaborate with internal teams, including technical support, product development, and sales, to provide a seamless customer experience and contribute valuable insights from customer interactions
• Adapt to a rotating schedule, which may include evening, weekend, and public holiday shifts.

Qualifications, Skills, Experience

• Minimum Diploma in Engineering or other related fields
• Ideal candidate should have 2-3 years of customer service or technical support experience
• Effective communication skills with the ability to explain complex technical concepts to both technical and non-technical stakeholders
• Strong communication skills in English (both oral and written)
• Being able to understand and empathize with customers' concerns or problems is crucial
• Ability to analyze situations, identify problems, and provide effective solutions
• Effective time management skills are necessary to handle multiple customer inquiries efficiently and meet response time targets.

Plus Qualifications

• Experience/exposure with AGVs, AMRs, and robotic systems
• Basic understanding of containers and Docker
• Familiarity with Linux platform, its configuration and Unix shell scripting

• MNC, attractive remuneration package
• Salary up to $8000, AWS, bonuses, Dental, medical
• Leadership skills
  North-East, 5 days work week
• Career advancement

Job responsibilities:

• Provide on-site product & system commissioning/servicing support.
• Support on product and application presentation to new and existing customers.
• Project/systems configuration and coordination, new product launch.
• Assist in distribution channels-technical related.
• Brain storming of ideas to support on special projects.
• Providing technical support to sales team.
• Handling complaints on technical issues and support marketing activities.

Requirements:

• Possess a Degree or Diploma in Engineering (with relevant experience).
• Knowledge of water treatment, hygienic and steam, food and beverage, pharmaceutical, semi-conductor industries is an added advantage.
• Minimum 8 to 10 years’ experience in Industrial/Technical products, particularly valves, sensors and process control instrument.
• Strong leadership skills and able to lead a team.
• A hands-on person.
• Able to communicate with customers on building solutions.
• Strong communication skills, Dynamic and goal-oriented, team player.
• Computer and PLC literate, proficient in MS Excel, Word, Powerpoint
• Knowledge of Adobe Photoshop/InDesign will be an added advantage.

Interested applicants, please send your resume to [email protected]

MOM License 16C7883 | Reg No. R1109186

Next available intake: June 2024

Responsibilities:

● Daily monitoring and compilation of robot performance and issues

● Oversee project operations and liaise with subcontractors and suppliers on project/deployment matters

● Prepare documents for purchasing order

● Handle ad-hoc duties e.g., delivery and robot transportation activation

Requirements:

● Education – Preferably Diploma and above

● Language – Strong communication skills in English (both oral and written)

JOB SCOPE

He/she also carries out general repairs and maintenance of machinery and equipment by diagnosing and troubleshooting special service problems following all building codes, blueprints, instructions, and manuals.

The air conditioning technician’ role also involves estimating material and labor cost and determining plan and requirements for installing, fabricating, and start-up; testing, and servicing HVAC equipment.

He/she is also responsible for training and assisting less experienced co-workers, and carrying out other duties that may be assigned.

The technician’s work description may also entail driving organization or personal vehicle to various work locations.

It also involves being on-call after work hours to take on further assignments should there be emergency.

Air conditioning technicians work independently under the supervision of the facilities supervisor applying power tools, hand tools, and different testing, and precision-measuring instruments.

They are expected to complete work orders as assigned and scheduled according to established industry and company standard practices and procedures, and to prepare reports on their work activities to management.

Assignments given to air conditioning technicians may be in the form of diagrams, sketches, written instructions, or work orders; the technician may have to locate the defective parts of the equipment or find out the cause of the problem to be able to fix it effectively

• Possess high school/vocational school diploma or G.E.D or technical training in Mechanical or electrical or HVAC systems With min morethan 5 years experience
• Working experience maintaining and repairing heating ventilation and air conditioning (HVAC) systems and other related systems such as electrical systems, DX units, heat pumps, and chillers
• Possess certification in refrigerant transition and recovery
• Possess county air conditioning mechanic license or its equivalent
• Possess valid driver’s license
• Ability to perform physical activities such as climbing, bending, balancing, stooping, kneeling, squatting, crawling, reaching, crouching, push/pull objects, etc.

Job Description

Responsibilities and Tasks

Procurement and Inventory Management:

- To perform system submission for process, equipment and/or material purchase

- To perform QA Goods Inventory management and logistics shipment of goods

Reliability Process:

- Assist in evaluate and improve processes, materials, and/or equipment

- Identify, investigate, and document process deviations.

- Solve process deviations using systematic fixing techniques.

- Solve process problems and determine the best course of action.

- Assist engineer with process developments.

- Monitor metrics associated to process capability and robustness.

- Support in development/improvement of process, equipment and/or material

- Assist Engineer in conducting experiments (DOE)

- Understand factors that impact process quality and propose solutions

- Understand process limits and capabilities (CpK) and support process improvement evaluations

- Assist in implementation of New Process and Process Changes to Operation

- Assist Engineer in maintaining operation procedures/specification

- Familiarize with reliability process procedure.

- Coordinate and conduct training/briefing for operation team on operation procedures

- Support Reliability Operation in complete daily request with compliance of JEDEC standard of Rel process

- Initiate purchase request for process, equipment and/or material

- Perform tasks associated with QA Goods Inventory

Job Requirements

- Diploma in Engineering (preferably Electric & Electronics, Mechanical or Chemical)

- Basic knowledge in semiconductor manufacturing and package reliability stresses

- 2 or more years of relevant experience in related fields will be preferred

- Fresh graduate is welcomed

- Normal Day Shift

Working Location : 990 Bendemeer Road

Job Description

As part of Global Quality, the Non-Volatile Memory Quality & Reliability (NVMQRA) Technician at Micron Technology will be responsible for the timely receipt and preparation of Non-Volatile Memory (NAND/NOR/MCP) customer returns for analysis. You will inspect and rework devices, as well as perform Bench-level and Automated Test Equipment (ATE) testing analysis. You can expect to perform test setups, determine test sequencing and recipes to increase throughput, as well as summarize and track test analysis results. In this role, you will work with the Assured Quality Level (AQL) and Test Production departments to coordinate equipment utilization and various engineering groups for test issue resolution.

Responsibilities and Tasks

Receive and Prepare Customer Returns for Analysis

• Monitor In Transit reports from Finished Goods
• Pick up RMA components from delivery sites
• Verify component part number and quantity
• Receive into Failure Analysis (FA) tracking database
• Perform visual inspection of components for anomalies or damage
• Remove components from Customer Printed Circuit Board (PCB) when necessary
• Rework device to enable testing

Perform Bench Level Testing

• Interpret customer complaint to determine first steps of electrical analysis
• Involve engineering when extensive failure details are provided
• Capture customer programmed data
• Perform basic functional check
• Summarize electrical results
• Generate Historical Data reports

Perform Automated Test Equipment (ATE) Testing

• Coordinate with AQL and Test Production for equipment utilization
• Verify for correct equipment setup before beginning testing
• Determine optimal test sequencing and temperature recipes to increase product throughput efficiencies
• Load devices according to appropriate test conditions
• Monitor progress of test flow and adjust as necessary
• Communicate and work to resolve test issues with relevant engineering groups
• Summarize and distribute electrical results to RMA engineering

Summarize and Track Analysis Results

• Execute UNIX scripts to gather relevant information
• Identify potential root causes of customer failures
• Delegate RMA cases to engineering based on available work load
• Administer issue documentation throughout the analysis process
• Disposition No Failure Analysis (No FA) material to proper area based on internal procedures
• Track Bench and ATE results in FA tracking database

Additionally, if SENIOR TECHNICIAN:

• Work on moderately difficult assignments with little instructions on daily work, perform troubleshooting of advanced problems/issues with limited guidance
• Provide guidance and coach other technician

You will be reporting to Team Head of Premier Banking.
As a Wealth Manager, you need to provide financial services such as strategic planning and management of client’s wealth. Additionally, training and guidance will be provided.

• Active sourcing and acquisition of new clients to achieve Bank goals

• Understand and assess client’s needs so as to offer sound financial advisory through network of insurance providers, investment & foreign exchange specialists to assist clients in making accurate decisions

• Cultivate dedicated and long-term relationship with clients

• Operate in accordance to Bank standards and industry regulatory requirement

• Required to coordinate with other business areas to address client queries

• Providing financial advisory to clients offering wealth management solution including insurance, unit trusts, FX and deposits.
• Take a consultative approach to understand every client's needs and recommending the right solutions to solve their financial problems and achieve financial freedom.
• Cross-selling of full range wealth management products to meet customers’ needs.
• Providing clients with timely information and advice to their financial needs
• To engage customers through branch banking , tele-appointments, customer referrals.
• Cultivate partnerships with segment partners to obtain and provide referrals
• Proactively develop and establish long term relationships with clients and provide good after-sales service to them
• Establish new relationships and manage existing relationship to generate new AUM

Sales Manager

Summary of Responsibilities:

• To manage and ensure timely response to assigned sales leads
• Strong conversion in corporate sales leads
• Achieve sales goals set by management
• Conduct sales activities such as follow up call and hotel site inspection
• Responsible for new bookings and managing existing business blocks in Opera
• Effective communication with conference & event services team to ensure smooth execution of events
• To handle any other duty/projects assigned by Director of Sales and/or Senior Director of Sales

Robust operations and built by good Project Managers. They coordinate people and processes to deliver projects on time, within budget and with the desired outcomes aligned to objectives.

As a Senior Project Manager, you will have to

• Work closely with the account management and production teams to define briefs and manage the status and delivery of new and existing projects
• Take full ownership of a project lifecycle – plan, execute and monitor the project whilst considering triple constraints of time, scope/cost and quality
• Manage creative resources
• Manage quality of output
• Create a schedule for all jobs with reviews of timelines and job statuses with relevant departments, and reschedule projects based on new or changing priorities
• Meet with the relevant departments within the agency (sometimes external vendors) to distribute a brief and delegate tasks
• Manage any change requests in any specifications required during the project delivery phase
• Draft quotations, cost estimates and pitch rate cards following the company’s finance process
• Manage the overall client relationship along with the account management team in accordance to the strategy and goals of the company
• Work with offshore entities, freelancers and external vendors, getting them up to speed on jobs they will assist with
• Able to anticipate risk and propose solutions to problems and knows when to escalate issues upwards 
• Understands targets, and always on a look out for opportunities to cross-sell within the Groupe
• Committed to getting the best work done

As a member of our community

• You believe passionately in the power of creativity to bring change to the world. But you're realistic and have a clear-eyed view of what it will take to get there: not a path you walk alone, but with a group of people putting a diverse range of skills and perspectives to work, towards a common goal
• Your ideas and your voice will be heard, respected and protected with passion. Ideas are not disposable commodities here, they are our most precious assets
• You will be tested, you will be challenged and you will be pushed beyond your comfort zone, but you will equally be supported, encouraged and celebrated. Because the true value of a community is that we bring out the best in each other

As a team member

• Manage and respect internal processes to ensure smooth delivery of the project
• Contribute at all times to the ethos and spirit of the team, facilitating mutual respect and partnership
• Highly organised and works well under pressure
• Flawless project planning and project management skills
• Reliable and a team player
• Strong interest and knowledge in creative solutions
• You have a positive attitude and a passion to make a difference

Sales Manager, Proactive

Summary of Responsibilities:

• Establish lead generation & acquire new accounts to achieve group and FIT revenue goals based on market segmentation and budget
• Achieve performance goals set based on assigned portfolio.
• Ensure total account management of sales portfolio, plan sales activities and set sales priorities to achieve the revenue goals for all segments
• Adopt Collaborative approach with reactive sales team to achieve group & event conversion goal
• Develop account qualifications criteria and use market research to identify priority markets/ accounts and to assure proactive coverage to all major market segments
• Maximizing the use of resources to penetrate new accounts to achieve new business goals
• Weekly update of sales activities and other sales reports as needed
• Develop ongoing relationships with the clients to ensure business continuity
• Involvement in sales related projects and activities as assigned
• Understanding of Job Descriptions, Goals, SOP of Sales Department
• Adhere to established personnel policies and procedures of the hotels
• Participate in development and execution of hotel marketing plan to identify sources of group business to the hotel and establish solicitation programs to maximize sales
• Participate in development of sales action plan to formulate measureable strategy and actions to achieve sales performance
• Monitor forecast & production of own group and FIT segments and identify valley periods of sales emphasis to drive revenue
• Maintain close and open communication with other departments
• Maintain timely communication with Accor Sales Offices, internal & external stake holders & ensure response in a timely & professional manner
• Coordinate communication between Sales and Other Departments to assure awareness of bookings and sales programs
• Maintain timely and responsive communication with accounts and prospects
• Joint service key accounts with Assistant Director of Sales / Senior Director of Sales and ensure continuity in our communications with accounts & to maximize account productivity
• Ensure that all safety , health, security and loss control policies and procedures and government legislation are adhered to
• Comply with hotel and department policies and procedures at all times
• To carry out other duties as and when assigned by the Management of the Hotel