The Service Manager provides leadership and oversight of the Service Department. They also work closely with the Country Manager and Sales team to promote and grow RSS market share, sales and profitability. The candidate has management responsibility for the back-office operations staff, workshop facilities and Field Service Engineers.

• Rotork Site Service (RSS) Financial responsibility inclusive of reporting accuracy, forecasting, utilization, profit and loss, and business planning
• Achievement of budgeted / forecasted growth targets
• Promote a solutions-oriented mindset (beyond product) throughout Rotork and with clients, and expand on current capabilities to deliver valued services which will differentiate RSS from the competition. i.e. any brand repair, network integration, subcontracting, asset management, etc
• Develop subordinates for current and future RSS needs and to support the development beyond the current skillset
• Lead, manage and motivate the team through performance reviews, to ensure maximum accuracy, efficiency and utility within the territory
• Manage projects within the Service Department, including the workshop and retrofit areas, using the Company’s processes and procedures to meet turnover, cost, profit and agreed budget goals
• Function as an integral part of the site management team reporting into the Country Manager
• Work to develop improved methodology, processes and shared best practices
• Ensure that departmental resources are properly planned and coordinated and that customer needs are met as time and cost effectively as possible. This includes ensuring the timely arrival of materials required to perform service work
• Drives utilization to meet corporate expectations while controlling overtime
• Ensures sales opportunities are handled timely and properly to assist the sales team in order conversion for project or day-to-day service work
• Utilizes local and corporate KPIs and metrics to drive performance and meet the goals
• Performs initial reviews of customer service contracts, master service agreements, etc. for compliance with our terms and conditions
• Ensures that the service team comply with all Rotork health and safety policies and procedures together with the applicable legislation in addition to the adherence to health and safety policies and procedures applicable at customer sites
   

• Act as front-liners giving excellent customer service at all times
• Fulfilling customer contractual appointments as main KPI
• Handling inbound calls and making outbound calls to our existing pool of customers (attend to customer queries & schedule appointments)
• Handling and planning of daily schedule for existing team of technicians
• Providing operational support to the technicians
• Application of permit to work for technicians
• Preparing of schedule letters to customer
• Raising of credit notes for any missed services
• Doing of posting and compilation of reports

• Diploma in any discipline or higher
• Experience in a call centre will be an added advantage
• Familiarity or experience with Customer Service preferred
• Possess good communications skills
• Effectively bilingual in English and another language (Spoken & Written)

• 5 days work week - 8.30am to 5.45pm
• Near Tai Seng MRT
• Performance review every year
• We offer 16 days Annual Leave, AWS , Medical, Dental benefits and insurance coverage

Senior/I4.0 Analyst – Composite Metro & Process Optimizer

As an Industry 4.0 (I4.0) Analyst at Micron Technology, Inc., you will report to the Smart Manufacturing and Artificial Intelligence organization. The team defines, drives and delivers end to end smart manufacturing solution, integrated across functions of the business. The team will investigate applying industry-leading the best methodologies in automation, AI and machine learning to enhance Micron’s product development, business and administrative processes across the company.

Responsibilities and Tasks

• Conduct diagnostic and understand gaps and areas of improvement in current Composite Metro solutions and ways of working
• Work with PDE, Data Scientist, System Architect and Composite Metro end users to design & define requirements and analyze information, production interdiction that related to the adoption of Composite Metro for Smart Manufacturing
• Ensure optimization and standardization of tools and processes leveraging central team business partners to allow I4.0 solutions to be scaled sustainably across Micron Backend sites
• Develop business case, including impact validation approach, ROI of potential solutions and prioritize & propose projects for implementation
• Lead projects and activities that will require the coordination, support, and management of resources from global teams
• Provide expert functional and process guidance on system interfaces and capabilities
• Use metrics and performance data to understand opportunities for improvement

Qualifications

• At least 5-7 years of work experience in Assembly & Test and Post Wafer Fab (PwF) Process & Equipment Engineering or similar operations functions, good knowledge in High Bandwidth Memory (HBM) production is preferred
• Familiar with Composite Metro solution development, systems and solutions for high volume and high mix production environment
• Good interpersonal skills with demonstrable ability to effectively lead and present to small and large groups
• Proven ability to work multi-functionally with peers, senior and mid-level management
• Peer leadership and relationship management skills
• Strong analytical and problem-solving skills
• Highly organized and ability to remain flexible to the changing business needs

Requirement

• B.S/M.S Degree in Science, Computer Science, Industrial Engineering or any other engineering discipline with extensive programming exposure

About Micron

As the leader in innovative memory solutions, Micron is helping the world make sense of data by delivering technology that is transforming how the world uses information. Through our global brands — Micron, Crucial and Ballistix — we offer the industry’s broadest portfolio. We are the only company manufacturing today’s major memory and storage technologies: DRAM, NAND, NOR and High Bandwidth Memory. Our solutions are purpose built to demonstrate the value of data to unlock financial insights, accelerate scientific breakthroughs and enhance communication around the world.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.

Main Responsibilities

Report to the Restaurant Manager. To support and assist the Restaurant Manager to achieve optimal business performance of their restaurant, as well as maintaining high standards of food, service, health and safety. And, to assist in the management of the restaurant, deputising in the absence of the Managers.

Assist in achieving optimal business performance of the restaurant

Assist in analysing and planning restaurant sales levels and profitability

Assist in preparing reports at the end of the shift/week, including staff control, food & cash control and sales

Assist in creating and executing plans for department sales, profit and staff development

Assist in monitoring labour and F & B costing matters including inventory control and conducting bi-monthly stock take

Assist in planning and coordinating menus

Assist in managing filing system and read company emails

Assist in handling disciplinary issues, conducting Annual review and confirmation of staff

Provide effective leadership to the food and beverage team to ensure targets are met

Constantly review, evaluate operations/procedures and suggest improvements to the management

Coordinate the entire operation of the restaurant during scheduled shifts

Respond to customer complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

Ensure that all employees adhere to the company's uniform standards

Meet and greet customers and organise table reservations

Advise customers on menu and beverage choice

Conduct orientation and training & coach new trainees

Plan staff duty roster and cleaning duties

Update GRN and perform e-Procurement

Handle cashiering duties, daily sales collection, cashiers float and petty cash claims and control

Perform banking duties

Collect e-feedback from customers using IPad

Upsell desserts to customers

Upsell promotion and PGR membership

Maintain high standards of quality control, hygiene, and health and safety

Ensure the strict compliance by all service and kitchen staff to company’s standard operating procedures

Any other appropriate duties and responsibilities as assigned

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities

· Coordinate daily Front of the House and Back of the House restaurant operations

· Deliver superior service and maximize customer satisfaction

· Respond efficiently and accurately to customer complaints

· Regularly review product quality and research new vendors

· Organize and supervise shifts

· Appraise staff performance and provide feedback to improve productivity

· Estimate future needs for goods, kitchen utensils and cleaning products

· Ensure compliance with sanitation and safety regulations

· Manage restaurant’s good image and suggest ways to improve it

· Control operational costs and identify measures to cut waste

· Create detailed reports on weekly, monthly and annual revenues and expenses

· Promote the brand in the local community through word-of-mouth and restaurant events

· Recommend ways to reach a broader audience (e.g. discounts and social media ads)

· Train new and current employees on proper customer service practices

· Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

· Proven work experience as a Restaurant Manager, Restaurant General Manager, or similar role

· Proven customer service experience as a manager

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

· Familiarity with restaurant management software

· Strong leadership, motivational and people skills

· Acute financial management skills

Business Development Assistant Manager Job brief

We are looking for an ambitious and energetic Assistant Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Assistant Manager Responsibilities

· Develop a growth strategy focused both on financial gain and customer satisfaction

· Conduct research to identify new markets and customer needs

· Arrange business meetings with prospective clients

· Promote the company’s products/services addressing or predicting clients’ objectives

· Prepare sales contracts ensuring adherence to law-established rules and guidelines

· Keep records of sales, revenue, invoices etc.

· Provide trustworthy feedback and after-sales support

· Build long-term relationships with new and existing customers

· Develop entry level staff into valuable salespeople

· Developing growth strategies and plans

· Managing and retaining relationships with existing clients

· Increasing client base

· Having an in-depth knowledge of business products and value proposition

· Writing business proposals

· Negotiating with stakeholders

· Identifying and mapping business strengths and customer needs

· Researching business opportunities and viable income streams

· Following industry trends locally and internationally

· Drafting and reviewing contracts

· Reporting on successes and areas needing improvements

· Contacting potential clients to establish rapport and arrange meetings.

· Planning and overseeing new marketing initiatives.

· Researching organizations and individuals to find new opportunities.

· Increasing the value of current customers while attracting new ones.

· Finding and developing new markets and improving sales.

· Attending conferences, meetings, and industry events.

· Developing quotes and proposals for clients.

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

Business Development Assistant Manager Requirements

· Proven working experience as a business development manager, sales executive or a

· relevant role

· Experience in sales, marketing or related fields.

· Strong communication skills and IT fluency.

· Ability to manage multi-task.

· Excellent organizational skills.

· Ability to flourish with minimal guidance, be proactive, and handle uncertainty.

· Proficient in Word, Excel, Outlook, and PowerPoint.

· Comfortable using a computer for various tasks.

· Time management and planning skills

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Duties and Responsibilities

• Involved in the direct sales process by managing new and existing accounts
• Develop and lead security account plans and strategies for each assigned account using all available resources (executive sponsors, marketing, product partners, services BU, etc)
• Drive sales revenue growth through new project identification, creation and cross-sell opportunities.
• Forecast and report activity accurately in line with the sales target allocation
• Identify major projects within the accounts and running activities to build a strong client relationship
• Serves as a key point of contact between the client and the organization
• Informs clients of new integrated solutions offerings and recommends integrated solutions that suit clients’ business needs
• Craft high-level relationships within assigned accounts to win incremental product and services business
• Responsible for preparation and submission of bids documents and proposals
• Work with technical resources to present a competitive analysis, proposals and solutions to response to client requirement

Requirements

• Experience selling integrated cyber security solutions (that bring together both hardware and software products) in large or complex deal in commercial sector to achieve revenue/sales targets
• Validated track record of over-achievement
• Able to build and execute on an account plan with a security approach
• Adept at communicating with a largely technical audience
• Able to conduct product demonstrations
• Experience in applying solution-selling methodologies to improve corporate revenue growth
• Track record of closing both tactical and strategic opportunities

Preferred Skills /Qualities

• Good all round knowledge of Security Market in commercial sector
• Direct touch sales combined with experience working in a matrixed organisation
• Good interpersonal, communication and presentation skills
• Self starter
• High level of attention to detail
• Relevant security diploma, certifications or security vendor certifications is preferred

Job Purpose:

• The SSM is the main interface between the Company's Customers and Suppliers including the end customer of the Partner. BDM is responsible for business expansion & execution of the suppliers' strategy. The SSM is responsible for the complete sales cycle with an aim to maximizing revenue, Net Gross Profits and Customer satisfaction by developing deep relationships with key people in the supplier organization, partners and end customers. Will be responsible for handling suppliers independently clearly focusing on delivery top-class value-added services.

Responsibilities:

• Create, Develop and implement supplier and vendor specific initiatives
• Channel Partner and Vendor engagement
• Execution - Credit management, Order processing, AR Collections
• Operational excellence - pipeline management, forecasting and inventory management

Knowledge, Skills and Experience:

• >8 to 10 Years of relevant work experience is required.​

Education and Certification:

Required Education:

Preferred Education:

Working Conditions:

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

• Reporting to the Group Information Security Office, he/she will have the following responsibilities:
• Review Healthcare infosec and cybersecurity-related policies for adoption by NHG
• Develop infosec and cybersecurity sub-policies for adoption by NHG
• Develop and perform regular monitoring and reporting of key risk indicators.
• Maintain cybersecurity risk register
• Drive the Group-wide cybersecurity risk awareness and training program
• Keep abreast of new ICT-related risks, industry trends, and regulatory requirements relating to ICT, information and cyber security

Requirements

• More than 8 years of experience in information/cybersecurity and risk management
• Experience in application/network vulnerability assessment and validation
• Experience in leading cybersecurity risk assessment and risk reduction initiatives
• Good knowledge and experience with application and platform technologies
• Good knowledge and experience with regulatory requirements pertaining to cybersecurity risk management
• Good problem analysis and resolution skills
• Good influencing skills within the team, department and across departments
• Ability to contribute through others, collaborate well across seniority, cultures and locations
• Good written and communication skills with ability to interact and engage with stakeholders and all levels of management
• Ability to work well under pressure and respond to tight deadlines
• Proactive and consistently show initiative, solution-oriented
• Degree in Computer Science or equivalent technical degree
• CISSP, CRISC and /or CISA advantageous

Role Summary

GVRN (“Govern”) is an automated back office solution for web3 organisations. We help founders with everything from incorporation, accounting and fundraising to the decentralisation phase of the organisation such as token generation events, setting up of a DAO and ongoing governance. In this role you will be responsible for business development, sourcing new leads, onboarding and managing B2B customer relationships.

What you can expect to work on:

• Lead sales strategy and execution for all clients
• Develop market and competitive assessments to identify and drive new opportunities
• Develop new relationships with sales multipliers (eg. VC funds and accelerators)
• Build processes for top-down reachout, onboarding, activation, and expansion
• Support management in preparing sales forecasts and KPI reporting for use in organisational planning, financial forecasting, budget setting and strategic planning
• Assess the needs of our clients and gather feedback to improve upon existing products/services
• Work collaboratively across teams - including Engineering, Product and Marketing
• Eventually manage, inspire, and motivate a client-facing and high-performing team as the company scales

Skills and Qualifications:

• 2+ years of relevant experience gained in a B2B sales role targeting startups 
• Outstanding presentation and communication skills
• Excellent problem-solving and analytical skills 
• Strong focus on operational excellence and able to build processes from scratch
• Passionate about web3

Job Description & Requirements

Reporting to the Area/Operations Manager, you are responsible for the business performance of the restaurant, as well as maintaining high standards of food, service, and health and safety.

• Take responsibility for the business performance of the restaurant
• Plan and analyse restaurant sales levels and profitability
• Prepare reports at the end of the shift/week
• Create and execute plans for staff development
• Accountable for labour and F&B costing matters, including inventory control and conducting bi-monthly stock
• Handle staff disciplinary issues, conducting performance reviews and confirmation of staff
• Provide effective leadership to the F&B team to ensure targets are met
• Constantly review, evaluate operations/procedures and suggest improvements to the management
• Coordinate the entire operations of the restaurant during scheduled shifts
• Perform banking duties
• Maintain high standards of quality control, hygiene, and health and safety
• Ensure strict compliance by all service and kitchen staff to Company’s standard operating procedures
• Any other appropriate duties and responsibilities as assigned

Requirements:

• Min. 5 years of relevant experience with 3 years in a managerial capacity in established hotpot-concept restaurants
• Have good product knowledge on food items
• F&B cost/inventory management skills would be an added advantage
• Basic PC-literacy
• Strong command of both Mandarin & English in order to communicate and introduce menu items to customers
• Excellent organizational skills , interpersonal & communication skills
• Strong public relations skills
• Ability to thrive in a challenging environment
• Strong leader & team player
• Capable of delivering profits, costs control and building of customer loyalty

Responsibilities

• Process contracts, orders, invoices and ensure all documentation comply with revenue and company policy.
• Works with Sales, Project Management, Competency Towers and Customers to assist resolution to customer billing investigations and disputes.
• Prepare and follow up on renewals, terminations and planning for reporting and insights to Sales Team
• Monitor delivery/shipments of products to customers
• Maintenance of Sales related FAQ in collaboration with Sales, Finance and Ops, etc.
• Challenge legacy policies and procedures that complicate quote, order, invoice and revenue processing, understanding the flexibility for change, and formulating creative solutions or workarounds based on that analysis.
• Provide proactive feedback to improve sales and support workflows (in systems) to work more effective and efficient
• Assist in ad hoc projects and tasks.

Requirements

• CAN-DO attitude.
• Ability to work independently as well as within a team in a fast-paced environment.
• Ability to demonstrate creativity and analytical skills in problem solving.
• Ability to work on multiple projects simultaneously and react to changing priorities.
• Excellent interpersonal and communication skills.
• Strong ability to build trusted relationships with both internal and external stakeholders on a regular basis in relation to ongoing projects and operational trouble shooting
• Detail oriented, meticulous, systematic and possess strong documentation skills.

Preferred Skills / Qualities

A highly motivated individual with the ability to be mindfully present and appreciate the humour of each moment.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Team Summary

The Client Incentive Operations (CIO) team manages incentive contracts with financial institutions and clients by assessing the appropriate accounting treatment, monitoring contract performance and making payouts as per contractual obligations.

What a Finance Manager does at Visa:

The Finance Manager, Client Incentive Operations, reports to the Senior Director and will serve as a key member of the Client Incentive Operations team.  This role will take a lead in the cluster and will partner closely with the Finance Business Partner to provide greater value to Sales and other stakeholders.

Contract Administration

• Review of contractual obligations and commitments for complex incentive contracts and build such computations into the incentive computation system
• Review of contractual payments in accordance with the terms of contracts
• Provide guidance to stakeholders on complex deal structure
• Act as an approver role for incentive adjustments and payments
• Ensure compliance with Visa’s accounting policy, US GAAP and SOX controls and timely and accurate accounting and reporting
• Champion the creation and maintenance of high standards of financial discipline and accountability within the geography
• Responsible for assigned reports or deliverables.
• Own performance metrics and drive efficiencies through automation and improvement of business processes

Business / Team Engagement

• Effectively translate technical accounting treatment and financial analysis to stakeholders to ensure full understanding of contractual language
• Partner closely with Finance Business Partners to provide support to all stakeholders in the cluster
• Collaborate with Sales, Finance Business Partners, Client Contract Management, Legal and other stakeholders as needed on contract structuring
• Foster a collaborative team environment and provide effective coaching and mentoring to more junior team members

Project Management

• Drive process improvements and streamlining projects and initiatives
• Spearhead ad hoc projects to further improve the overall performance of the team and processes

Why this is important to Visa

Client Incentives are a strategic leaver used to win and maintain Visa revenues.  They also form a material component of our Revenue and Balance Sheet.  Efficient and effective processes and systems are key to delivering this strategy and meeting our SEC reporting requirements. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Job Description

a) Report to the Project Manager. Assist the Project Manager in managing certain section(s) of the project, as assigned by the Project Manager and shown in the organization chart.

b) The detailed duties and responsibilities of Assistant Project Manager includes but not limited to the following:

i) Prepare detailed programme and ensure that the assigned tasks are completed within the time frame as stipulated in the master programme.

ii) Implementation of all ISO quality, EHS, green and gracious procedures and requirements.

iii) Complete the project with quality to meet client's / consultant's requirements.

iv) Ensure compliances to Authorities’ requirements.

v) To deal with consultants and owners on all matters including solving of technical problems, submission of shop drawings and samples, etc.

vi) To ensure that the appointed sub-contractors are able to complete the sub-contract works within the schedule and comply with the technical and contractual requirements.

vii) Manage the actual cost of works so that they are below the budgeted costs.

viii) Manage the subordinates so that they are following work systems, productive, and encourage team work among the team members.

Job Requirement

- Degree in Civil Engineering/ M&E Engineering

- Mininum 8 - 12 years' experience

- At least 8 years' experience in leading engineers

Job Description

The responsibilities for the Assistant Operations Manager are as follows: -

• Assisting the Operations Manager in day-to-day operations work
• Planning and managing logistics, transportation and customer services together with Operations Manager
• Keep track of quality, transport cost and efficiency
• Resolve any arising problems or complaints from customers aligning with Operations Manager
• Supporting and supervising the operations staff in daily work

Job Summary

The incumbent will be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives.

What you will be doing

·       Carrier Management

·       Negotiate buying rates to ensure profitability of business

·       Manage the purchasing performance tool within the Department

·       Optimize profitability: Control of bookings through a cockpit, re-purchase when opportunities are identified

·       Escalation points for final validation of DMP (BOLLORE rates approval platform)

·       Work on yield improvement solutions

·       Validation of input for tender bidding

·       Establish guidelines for pricing and procurement in alignment to Middle Office direction

·       Work closely with the sea freight planning team to define and formalize the booking instructions (Routing, Carrier, Schedule) according to customer’s constraints and MO Solutions’ strategy

·       Preform cross-functional collaboration (Business Units, internal customer and pricing) to meet with required information including: Transport mode, price, and transit time

·       Monitor price movements and seasonal price fluctuations

·       Analyze and report on monthly business performance (at GM meeting)

·       Weekly report on vendor management and tasks activities to Head of Sea Freight

·       Design solutions for new products / line by building product strategy with General Manager – Sales

·       Support Vertical / KA managers in marketing / pricing evaluation with economic analyses

·       Provide guidance and correct errors in the company’s internal pricing platform

·       Conduct interviews and recruit junior staff

Team Management

·       Ensure and monitor team compliance to the Bollore’s Code of Conduct and Company’s regulations

·       Ensure team understanding and implementation on Bollore’s Value in daily work behaviors

·       Plan and monitor team performance including give coaching and counselling needed to deliver expected outcomes

·       Plan and monitor team development together with HR Division

·       Ensure updated Job Description availability for the team by coordinating with HR Division

·       Ensure all changes in Department / Section communicated properly to the team

·       Provide support and expertise to MO Operations when needed (e.g. specific quotation requirement)

The successful candidate

·       Bachelor’s degree requirement with min. 10 years of Seafreight experience

·       Minimum 5 years of experience in a fast paced and dynamic multi-cultural MNC environment. In Freight-forwarding or Logistics industry will be a plus.

·       Understanding of margin (yield) management

·       Good relations with carriers

·       Resourceful, result oriented and able to work under pressure

·       Excellent organizational skills

·       Good inter-personal skills, able to communicate precisely and effectively

·       Motivated, driven and result-oriented

·       Able to work well in a team as well as independently

·       Meticulous, analytical, and able to multi-task in a fast-moving environment

·       Highly initiative

·       Intermediate Access skill preferred

·       Export Excel skills such as V-look up, macros, pivot tables, is statement, VBA, and ability to create complex formulas and models

·       Good Command of written and spoken English

Field Service Engineer

We are looking for experienced junior and senior full-time Field Service Engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Job Highlights

• Conducive working environment

Job Description

The Singapore Hockey Federation (SHF) is committed to Encourage, Promote, Develop, and Manage the game of Hockey in Singapore. SHF is a non-profit organization, which is registered under the Charities Act and is affiliated with the Singapore National Olympic Council, The Asian Hockey Federation, and The International Hockey Federation.

SHF is currently on the lookout for high-caliber applications for the following role:

SPORTS OPERATIONS & DEVELOPMENT EXECUTIVE

Essential Duties

To participate in the following committees, as well as to assist the General Manager in any other ad hoc tasks as assigned

Development of Hockey as a sport

• Promote the development of hockey in the community & the schools, enhancing participation, and creating a network of collaborators to increase hockey’s presence in the community.
• Help put in place suitable programs for engagement in hockey, promote access to hockey programs breaking down barriers to participation
• Monitor & assess progress

Workplan & Sports Administration

• Assist in the preparation the “MYSP” (multi-year sports plan) and annual operational plan in accordance with the requirements of SSC (Singapore Sports Council), as and when required.
• Assist in monitoring progress of the “MYSP”, to ensure that KPIs are met.
• Ensure that all operations and procedures conform to the prevailing regulations, policies and guidelines issued by the Singapore Sports Council from time to time.
• Submit quarterly reports to SSC and the SHF on progress made in the specified areas of responsibilities.
• Responsible for the timely submission of reports and quality business information to SSC.
• Manage all facilities bookings made by the organisation
• Manage all travel and accommodation bookings made on behalf of the organisation

Public Relations & Marketing

• Help to uplift SHF’s profile in the community
• Conceive & execute plans to publicize & market Hockey to schools, community organizations & potential sponsors
• Prepare publicity / communications materials & press releases, ensure that they fulfil SHF & sponsors’ needs, and are rolled out on time.
• Coordinate the production and distribution of collaterals & marketing materials for major international tournaments, and help garner sponsorship
• Maintenance and Update for SHF Social Media Platforms
• To assist general admin executive on improvement of the Website, and ensure that it is regularly updated and monitored.
• Build a network of Key Stakeholders to support SHF, and maintain a database of sponsors & stakeholders

Supporting Executive and Sub-Committees’ Work

• Providing support to sub-committees such as Executive Board, Youth Development Committee & Communications and Community Committee etc to help drive initiatives. Compliance
• Maintain and update record of register for inventories, stock take and assets.

Other Duties

• Any other duties & tasks directed by EB, commensurate with the level of the post.

This job description is not to be regarded as exclusive or exhaustive. It is an outline indication of the areas

of responsibilities & relevant activities that the incumbent would be engaged in, and may be amended from time-to-time to align with the changing needs of SHF.

Minimum Qualifications (Knowledge, Skills and/or Abilities Required)

• Possess at least a Diploma relevant to Sports Science/Management/Administration
• Good knowledge of the infrastructure of the SportSG, SNOC, and relevant NSA, together with a background in the relevant sport would be an advantage
• Able to work on weekends if necessary

Other Requirements

· Singapore Citizen

Note: Salary is negotiable

Regional Manager, HR

The Regional Manager, HR, will provide HR leadership in all HR and talent strategies, programmes and processes for our Singapore and India offices. This position is a member of our global HR team and is accountable for planning, managing and improving a range of HR activities including program implementation, associate relations consulting and local hiring.

This position reports to the Global HR Director based in Singapore and will manage a team of 2.

Major Responsibilities

People and Culture

· Associate Engagement: Take and maintain pulse of the organization through informal and formal associate surveys. Provide recommendations to leaders about strengthening engagement. Implement those recommendations that are agreed upon

· Associate Relations: Consult with and coach managers and associates on all aspects of associate-related issues including performance concerns, policies and procedures interpretation, misconduct investigations and terminations

· Culture: Maintain the company's People First culture by fostering a positive work environment for all associates, adhering to policies and procedures, as well as managing associate recognition programs

HR Strategy & Consulting

· Provide advice and counsel to business leaders on a wide array of considerations including team design, team dynamics, retention and engagement, and bench strength as well as individual coaching for enhanced performance

· HR Metrics: Work with the Reward COE to track and analyze staffing, retention, turnover, exit interview data and other information necessary to provide qualitative and quantitative insights

· Work with the Learning COE to manage the succession planning process including talent profiles, 6 block matrix, successor plans and development action commitments; identify the major strengths & opportunities

· Ensure associate development plans are in place and activated, thereby ensuring strong bench strength is in place for the future

· Planning: In partnership with other global HR leaders, create talent plans and provide the leadership to implement in client groups

Team Leadership

· Attract, develop and motive the talent needed to achieve business success

· Establish high performance expectations, coach team members to success and hold individuals accountable for achieving results

Talent Acquisition & Employer Brand

· Streamline hiring practices across Singapore and India, and bring forward best-in-class practices to attract the best talent for the organization

· Provide strategic direction for building the employee value proposition and experience across Global

Personal Competencies

Operates with Strategic Agility

· Ability to analyze and action on HR needs / requirements based on business plans

· A solid understanding of business and the labor marketplace with the ability to offer insights that can be translated into actionable HR plans

Fosters a People First Culture

· An advocate for what is right for the business by acting with integrity and fostering an engaging workplace

· Ability to promote and model a positive, respectful workplace through effective open-door policy, creativity, self-confidence and trust

Provides Influential Leadership

· Trust and credibility earned by honoring commitments and delivering results

· An empathetic listener with the ability to effectively communicate in a professional, direct and concise manner with associates at multiple levels

Develops Self and Others

· Ability to challenge self to build a stronger organization through motivating, showcasing proactive and positive attitude, coaching and mentoring of others

Requirements and Qualifications

· University degree in business or Human Resources

· 6 - 8 years of HR business partner experience, preferably in a retail organization, and 2-3 years leading an HR team

· Demonstrated management or leadership skills, preferably experience leading other HR professionals

· Proficient with Singapore and India HR practices and employment laws, compensation, hiring, performance management, coaching and employee relations

· Knowledge of HR and payroll technology

· Ability to travel as necessary

Job Highlights

• Good learning opportunity
• Career advancements

Job Description

We are seeking an Operation Assistant to join our office based in Singapore. As an Operation Assistant, you will play a crucial role in providing administrative and operational support to the Operations Department of our company. You are responsible for managing day-to-day tasks, coordinating activities, and outbound duties for our company. You are required to work closely with the Operations Team Lead to provide comprehensive solutions and contribute to the achievement of the teams objectives.

Job Details:

- Assist the operations team in running day to day operations

- Assist in operation and administrative support of our client's foreign workforce

- Provide HR on-boarding support to our clients

- Working closely with our client to provide administrative support to it's foreign workforce administrative matters (eg. work pass renewals, cancellation and etc.)

- Responsible to provide housing management support to our clients (eg. liaising with housing agent to source for suitable housing units, conducting housing inspection, housing inventory matters and other housing related matters)

- Other work and tasks as assigned by your supervisor

Requirement:

• A hardworking and highly self motivated individual with good learning spirit
• Able to do outbound job duties, willing to travel around Singapore
• Meticulous & detail oriented
• Enjoys interacting with people from all walks of life
• Good written and spoken English and Mandarin skills (as to effectively communicate with Chinese stakeholders)