1. Committed to doing everything possible to prevent injuries and maintain safe and healthy environment.

2. To support the OSH program and make safety and health a part of theirr daily routine and to ensure that they are following safe work methods and relevant regulations

3. Responsible for processing support (order processing, customer order verifications & follow up with customer orders)

4. Prepare orders for Planner and follow-up with customers when there are incomplete information or documents

5. Coordination with booking agents ot ship operators for status of supply schedule/vessel loading

6. Collate information for planner if there are any changes for the day itself for delivery

7. Tally overall order received at the end of day to ensure all order is not missed out

8. Ensure all delivery orders are received (arrange dispatch) once job completed and forward to customers as proof of delivery

9. Closing of job orders for billing once job is completed

10. Handle customer complaints, provide appropriate solution and alternatives

11. Build sustainable relationship and trust with customer through open and interactive communications

12. Always look for opportunity to expand business share through building good rapport with customers

13. Other ad-hoc duties as assigned

Qualifications & Requirements

1. Good communications skills (both verbal and written) and excellent organizational abilities

2. Capable to work independently

3. Positive attitude and cutomer-oriented

4. Capable of identifying and suggesting improvements

5. Able to work under pressure during peak periods & willing to take responsibility and accountability of their role.

6. GCE N Level, GCE O Level or Professional Certificate

7. 2-3 years of solid career experience in transportation business

8. Experience in HMS (Haulage Management System) and new technologies

9. Proficient in MS Office

Monday to Friday, 8.30am to 5.30pm

Company bus to/from JE MRT

Job Summary

We are looking for an Production Manager to coordinate and oversee our organization’s operations.

The specific duties of an Production Manager include formulating strategy, improving performance, procuring material and resources and securing compliance. You should be ready to mentor your team members and implement best practices across all levels. Serve as a company representative on regulatory issues.

Requirements and skills

● Proven work experience as Production Manager or similar role

● Knowledge of organizational effectiveness and operations management

● Experience budgeting and forecasting

● Excellent communication skills

● Leadership ability

● Outstanding organisational skills

● Open-minded, to learn necessary farming, automation & other knowledge.

● Always ready to be hands on, whenever required.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Company Description

Cogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight forwarding, container and ISO tank depot, automotive logistics, and transportation services in Singapore. It also operates warehousing and container depot businesses in Malaysia.

Logistics Supply Chain Manager

This is a position unlike any traditional 3PL Operations or Business Development role. If you have substantial experience in 3PL, and have a sense of data analytics, operation analysis, and market trends, we must meet!

Responsibilities

• Develop appropriate supply chain strategy to maximize customer satisfaction at the lowest possible cost through coordination with internal Operation Departments, i.e Transport, Warehouse, Depot, and Freight
• Guide the Operation Departments in executing best practices and measuring performance through agreed upon Key Performance Indicators (KPIs) and Dashboards
• Guide and coordinates between Operation Departments on business strategy, resource optimization, profitability maximization, and KPIs resulting in the maximization of customer satisfaction
• Plan, manage and coordinate all operation activities related to the sourcing and procurement of necessary materials and supplies needed to meet the changing levels of customer requirement
• Develop the appropriate supply chain solution for customer review (direct or through participating in tender) and consideration through the most cost-effective solution for comprehensive logistics services (business development / sales)
• Monitor and work with Operation Departments on each Department resource utilisation, cost review and optimisation
• Plan, coordinate and work with Operation Departments and IT Department on data analytics through digitalisation initiative
• Provide and execute solutions on operation challenges based on the directive of the superior
• Other tasks as assigned

Requirement:

• Bachelor degree in Business Administration, Supply Chain/Logistics or equivalent
• 3+ years of supply chain, logistics, or warehouse management experience
• Strength in data analytics/operation analysis is essential
• Knowledge of Lean Management and resource optimization will be valued
• Quick learner with the ability to handle multiple tasks simultaneously, maintain focus, and adapt to a variety of challenges
• Ability to conduct detailed procedures in a time constrained environment
• Good written and verbal communication skills
• Strong sense of time organization and urgency
• Able to work independently and within a team

Others:

• 5-day work week
• Company Transport: 2 ways from Jurong East
• In-house gym & entertainment room
• Daily meal subsidy, medical, dental & insurance benefits

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Role purpose

We are looking for an SDM to take responsibility for overseeing the successful delivery of services for a large regional APAC client. This role involves managing a team, coordinating resources, collaborating with various stakeholders to ensure seamless service delivery and to ensure all service level KPIs are met or exceeded.

Role tasks and responsibilities

1. Client Relationship Management:

• Build and nurture strong relationships with clients.
• Conduct regular meetings to understand client needs and expectations.
• Act as the primary point of contact for addressing client concerns and inquiries.

2. Service Delivery Oversight:

• Develop, implement, and optimize service delivery processes and procedures.
• Monitor service performance against established SLAs (Service Level Agreements) and KPIs (Key Performance Indicators).
• Identify opportunities for process improvement and efficiency.

3. Team Management:

• Lead and manage a team of service delivery professionals.
• Provide coaching, mentoring, and performance feedback to team members.
• Collaborate with HR for recruitment, onboarding, and training of new team members.

4. Resource Allocation:

• Allocate resources effectively to meet service delivery objectives.
• Work with resource managers and other departments to ensure adequate staffing levels.
• Manage workload distribution among team members.

5. Quality Assurance:

• Implement and oversee quality control measures to ensure service excellence.
• Conduct regular reviews and audits of service delivery processes.
• Develop and maintain quality standards and guidelines.

6. Problem Resolution:

• Address and resolve issues or escalations in a timely manner.
• Collaborate with technical teams and other stakeholders to identify and implement solutions.
• Develop and implement preventive measures to minimize recurring issues.

7. Reporting and Analysis:

• Generate regular reports on service performance, trends, and key metrics.
• Analyze data to identify areas for improvement and provide insights.
• Prepare and present reports to senior management and clients.

8. Continuous Improvement:

• Proactively identify opportunities for process improvement and optimization.
• Implement best practices to enhance service delivery efficiency.
• Foster a culture of continuous improvement within the service delivery team.

9. Contract Management:

• Collaborate with the sales and legal teams to ensure service delivery aligns with contractual obligations.
• Participate in contract negotiations and provide input on service-related terms.
• Monitor contract renewals and changes.

Required:

• A Bachelor's degree in a Business-related field
• At least 4 - 6 years of relevant work experience
• Experience in customer service, leadership or business development
• Advanced computer skills and the ability to learn technology quickly
• Resource planning and budget management experience
• Experience in a Client facing role
• Strong teamwork skills
• Attention to detail

Preferred:

• PMP certification
• Experience in corporate security

Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Job Title: Asst Contract Manager / Senior Quantity Surveyor

Job Description & Requirements

Job Description

· Study Scope of works, drawings, specifications, Schedule of Price preambles and condition of contracts to prepare tender cost estimation.

· Prepare and submit tender documents and respond to tender clarifications from clients to successfully win the projects.

· Request for quotations from multiple suppliers and sub-contractors for tender/Quotation submission purposes.

· Prepare engineering estimations, Bill of quantities & bid documents based on the given drawings, specifications & method statements for request of quotations.

· Prepare Project Budgets and duly monitor.

· Prepare cash flow based on approved master program and update according to approved interim payments.

· Liaise with Project managers and site personals to gather monthly work done details and supporting documents to prepare progress claims on time.

· Prepare and submit Progress Claims to clients and follow-up to obtain payment certificates on time.

· Monitor and submit notification on design changes and variations to client.

· Seek Engineers’ instruction on variations to prepare variation cost estimation.

· Prepare variation cost estimation and obtain approval.

· Monitor variation works done and submit interim claims based on approved variation cost.

· Prepare subcontract agreements, letter of awards and other contractual documents.

· Issue payment certificates to sub-contractors.

· Maintain track records of project progress and payment details.

· All others related or ad-hoc duties as and when directed.

Requirements

Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Quantity Surveying or equivalent.

At least 3 to 5 Year(s) of working experience in the related field is required for this position.

Monthly Salary Range (SGD) $4,000 - 6,000

5 Days work 8.30am to 5.30pm

Office located at 2 Tuas South Street 12, Singapore 636954.

Transport will be provided from Woodlands Civic Centre or Tuas Crescent MRT

Job Description & Requirements

Job Description

Preferred Experience in Construction – Open Cut Trenching, Shaft Construction & Pipe Jacking experiences.

1. Responsible for the successful delivery of projects, ensuring they are completed on time, meeting requirements and within allocated budget.

2. Manage project lifecycle, from requirement, design, technical construction, testing, acceptance, training, documentation and implementation.

3. Participate in pre-project activities such as estimation of project efforts, preparation of high-level project plan with project timeline and resource requirements, and staffing and organisation of project team.

4. Plan, coordinate and communicate project plan, timeline and activities to the project team. Liaise with all agencies and authorities to facilitate work progress such as LTA, SLA, HDB, SPPG, SP Group, NParks and all the telecommunication authorities

5. Monitor and track progress of projects and stay on top of the projects to ensure smooth execution.

6. Manage and coordinate project deliverables, ensuring their quality and configuration management.

7. Analyse and highlight project risks and develop necessary risk mitigation plans.

8. Analyse and highlight project dependencies to pre-empt project issues.

9. Maintain project issue register to keep close match of the project issues till their resolution.

10. Manage performance of the project team, guide the project team in resolving issues, and resolve conflicts within the project team.

11. Manage customer’s expectation by understanding customers’ needs and providing realistic expectations and scope of the projects.

12. Manage and work closely with 3rd-parties involved in projects.

13. All other ad-hoc duties assigned by the management.

Requirements

- Candidate must possess at least Bachelor Degree in Engineering (Civil) or equivalent recognised by PE Board

- At least 8 years’ experience in preferably as Main Con in LTA contract

Monthly Salary Range (SGD) - S$7,000 to S$10,000

Company car will be provided.

Job Duties

• Supervise, train, and improve employee sales skills.
• Lead the outlet team to achieve sales targets.
• Responsible for solving customer’s problems and coordinating customer installation issue to improve satisfaction and loyalty.
• Welcoming & Assisting customers to find desired items
• Advising customers on new products and encouraging them to buy them
• Receiving and processing shipments and deliveries
• Organizing merchandise and restocking depleted shelves so they’re attractive to shoppers
• Informing shoppers about ongoing sales, promotions, and discounts to increase revenue
• Keeping up-to-date with product information to advise customers and make recommendations effectively
• Auditing the price of inventory regularly
• Managing point-of-sale processes
• Describing the features and benefits of products to shoppers to increase sales

Job Requirement:

• Minimum of 2 years in retail sales management.
• Strong negotiation and communication skills
• Analytical and problem-solving abilities
• Attention to detail and accuracy in record-keeping
• Ability to adapt to changing market conditions and organizational needs
• Willingness to stay updated on industry trends and best practices
• bility to work collaboratively with cross-functional teams
• Effective communication and interpersonal skills
• Ensure compliance with relevant laws and regulations.
• Attend to emergency call and able to work during public holiday & weekend.
• 6 working days per week

1.Manage and Supervise the project engineers.

Preparation of project documents and engineering drawings

2. To handle incoming and outgoing documents and drawings and ensure proper tracking and distribution to appropriate parties

3. Coordinate and support the drafting team

4. Assist the project team by coordinating document status and distribution

5. File and archive documentation to facilitate easy retrieval

6. Liaise with respective vendors/subcontractors for equipment/material submission approval and checking of submittal by vendors/ subcontractors before submission

7. Ensure that the expenditure of the projects is kept within budgeted costs and targeted margin

8. Perform sourcing, evaluate and recommend for purchase

9. Ensure purchasing activities of the raising purchase requisition, and purchase orders are processed in a timely and accurate manner

10. Manage receipt and delivery of goods purchased

11. Manage and arrange site works with sub-contractors

12. Liaise with main contractors/ subcontractor/ site engineers regarding site requirements and progress

13. Lead, monitor, and implement the projects with the assurance that following requirements meet timelines, workmanship, safety, and technical aspects

14. Attend site meetings with the owner, consultants, and main contractors on all matters relating to project operation and coordination

15. Conduct site surveys before delivery

16. Supervise site works to achieve good quality and progress

17. Conduct periodic safety inspections and attend WSH meeting

18. Check, evaluate and monitor subcontractor site work progress

19. Identify and resolve technical problems

20. Involve in site commissioning works

21. Assess the performance of the contractors and verify their claims for variations and payments

22. Perform any other ad hoc duties

Requirement:

• Min Diploma in Electrical Engineering
• Min 1 year of project management experience in a similar industry (for supervisor role is min 3 years)
• Strong communication skills, both written and spoken
• Good working knowledge of MS Office
• Ability to work independently as well as in a team environment
• Ability to read General arrangement drawings, Layout drawings, shop drawings, electrical single-line diagram
• Ability to work under pressure of meeting timelines
• Ability to identify potential or actual causes of delay and take preventive/ remedial actions
• Self-motivated and results-oriented
• Building Construction Safety Supervisor Course (BCSS) certificate is preferred

Responsibilities

We are looking for an individual to join where you will provide project administrative

• support and other duties. Support project teams in various project phases of projects from planning to delivery. This could entail helping with documentation, minutes, task tracking, etc.
• Support the project teams in project related events/meetings, including security clearance and/or project/site clearance for staff and contractors.
• Plan, implement, execute and oversee all aspects of an event
• Process purchase orders and perform acceptance, in a timely and accurate manner.
• Co-ordinate and work closely with suppliers to ensure timely deliveries of goods and information to internal stakeholders.
• Support on related reporting and administrative duties
• Interface with vendor regarding products and services needed
• Meet project deadlines as assigned
• Coordinate and execute meeting logistics and event
• Support new business processes by conducting research as well as drafting credentials and proposals
• Participate actively in internal and client meetings, offering knowledgeable observations and suggestions; maintains self-awareness and professionalism to ensure contributions are appropriate
• Maintain self-driven passion and actively develop knowledge of client issues and related industry trends, establish relationships with key opinion leaders, participate in industry networking events and inform team leaders of potential new business opportunities
• Other responsibilities as assigned

Requirements

• Diploma in any discipline
• Good interpersonal and communication skills.
• Structured and systematic way of working.
• Able to work independently and with a team in a fast-paced environment.
• Possess good planning, organisational and multi-tasking skills.
• Strong knowledge of Microsoft Office Applications, particularly MS Project, MS Word, MS Excel and MS PowerPoint
• Knowledge in any of the following will be an advantage

When submitting a job application, please include the following details:

Expected and last drawn basic salary

Earliest availability date / Notice period

Recent photo

We regret that only shortlisted candidates will be notified.

• To be responsible for the smooth completion of the assigned tasks at construction sites, in terms of both administrative and operational aspects
• To attend site meetings with the Main-Contractor and/or Sub-Contractor(s) whenever necessary with regards to any site issues, and to update our own construction team
• To make sure site work progress follows the Schedule given by the Main-Contractor
• To work closely with main-office staff to prepare monthly Progress Claims, Payment Certificates, or the like.
• To advise both Main-Contractor and Sub-Contractor personnel on technical knowledge pertaining to site works (E.g. Reference lines, datum lines, etc).
• To study shop-drawings and make sure the site team has the latest set
• To manage and review Sub-Contractor(s) and their monthly performance.
• To prepare Method of Statement as and when necessary, for specific works.
• To manage and account for all materials & equipment delivered to site
• To prepare and manage worker Organizational Chart for both the Company’s workers and Supply Worker alike.
• To prepare and manage site Tools List. Any material or tools left on site premises must be accounted for at all times.
• To manage workers’ time cards. Must make sure workers, especially supply workers, do not work unnecessary overtime.
• Any other ad hoc duties assigned by the Project Manager.

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

We're looking for a full-time Senior Software Developer to join our growing team in Singapore. The role is a unique opportunity to build beautifully simple experiences that guide our customers through Wise, helping them to live, travel and work without borders.

How you’ll be contributing to our Engineering team: 

• Help us take Wise to the next level as we scale to impact 100's of millions more customers. You'll hide away all complexities under the hood of our product and build seamless experiences for our customers
• Working on the core flow of Wise, you'll ensure our customers get the best experience even when things don’t go as planned by building self service solutions, automating the resolution and building efficient tooling for our Operations team.
• Create clear and helpful interfaces, whilst maintaining consistency, maintainability, performance and an understanding of what problems our customers might encounter along the way
• Take initiative to identify and solve important problems. Coordinates with others on cross-cutting technical issues
• Drive product improvement that impacts the Wise customer experience or empowers internal stakeholders (teams like Operations, Customer Support, Finance, etc.) to do their job effectively
• Proactively identify and tackle technical debt becoming too big through planning work and aligning team. Does this with careful evaluation of additional cost on development

What you can expect as a Senior Engineer at Wise: 

We don't measure seniority by years of experience, but by your level of impact. As a Senior Software Engineer at Wise, you would be given the license to:

• Consistently seek out and deliver on product level vision, tasks and problems
• Actively assist in scoping and executing most impactful work for the team
• Regularly deliver large features and product improvements that have a meaningful impact on Wise product and customers
• Embrace long-term ownership of projects while training others to reduce the bus factor or becoming a blocker
• Architect and design services/systems using design patterns that allow for iterative delivery and future scaling
• Actively mentor other Engineers in the team on individual basis or in group settings and help them grow through technical guidance, code reviews, documentation, etc.
• Communicate and collaborate across functions like product, analytics and design as required
• Lead or significantly contribute to medium to large (8-16 engineering weeks) sized projects

To get the best view of what we expect at all levels of our engineering team, you can take a look at our Engineering Career Map.

This role will give you the opportunity to:

About the job

We want to fill this position with a strong contributor to the HR Services Function, working closely with the Centre of Expertise functions (COEs) and HR Business Partner team to ensure that HR strategies are translated into action in the most effective and efficient way leading to operational excellence.

Your assignment

In ensuring a consistent approach across Ikano Retail, you are required to develop policies, framework, guidelines based on the overarching people strategy. You will lead and support the annual engagement & various people cycle activities and establish Standard Operating Procedures (SOPs) that will ensure efficient and effective service delivery.

You are to further recommend on market best practises regarding HR employment and employees’ life cycle, keeping in mind continuous improvement, effective solutions that are sustainable in the way forward. To support process improvement, you will work closely with the HRIS team in proposing digitalise/digitize solutions that supports the overall business direction.

Your Mission:

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. 

In this role, you'll add to that mission by:

• Maintaining consistent and high-level execution of daily tasks related to payment processing;
• Supporting your team by reaching your role set SLAs and KPIs which in turn contribute to the team by meeting team's main performance metrics and SLAs;
• Detecting and escalating domain-related problems and complex issues to Regional Payment Operations teams, ensuring timely and relevant communication with stakeholders;
• Following operational procedures and keeping track of critical updates.

A bit about you:

• You’re accurate and pay attention to detail;
• You’re meticulous and accurate in your task execution;
• You’re SLA driven and are motivated to hit team and personal metrics;
• You place customers first and you make no compromise on this;
• You’re a clear and honest communicator and able to articulate potential improvements;
• You’re comfortable with feedback and being part of a team where ideas are shared and openness is valued;
• You’re proactive and collaborative;
• You’re flexible with your working hours. We aim to help our global customers any time they need it, occasionally during weekends and holidays.
• You are a Singaporean Citizen or PR (Please note we cannot sponsor visas for this role)

If you have any questions about the role or the application process please reach out to the hiring leads or the recruiter for the role. 

Good luck!