Job Description & Requirements

• Oversee project progression, ensuring that everything runs smoothly and efficiently.
• Ensure high levels of customer satisfaction by monitoring service standards and addressing customer feedback.
• Handle customer complaints and inquiries professionally, resolving issues quickly and efficiently.
• Manage inventory levels with China HQ team
• At least 5 years of working experiences as Operations Managerial role

Requirements:

• Minimum Diploma holder
• Well verse in Chinese communication as need to liaise with China Manufacturing team for inventory
• Preferred someone background from facilities management / Property Management / Real Estate / Lightning Industry

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lee Jun Siong (Johnson)

EA Personnel Reg No: R24120242

About ALPS

ALPS - a subsidiary of SingHealth, was set up in 2018 as part of Ministry of Health’s (MOH) strategic thrust in delivering value-based supply chain solutions to public healthcare.

As the public healthcare supply chain agency, we design and execute a national level end-to-end supply chain blueprint in partnership with 27 Public Healthcare Institutions (PHIs) in Singapore.

Our employees are key to our excellence – the heartbeat in sustaining our mission, developing new capabilities and re-engineering processes to future-proof Singapore’s healthcare supply chain landscape – making it more sustainable and resilient.

An exciting career awaits you at ALPS. Join us to embark on a meaning career that brings value and impact to the population. Apply now if that sounds like something you would like to be a part of.

About The Role
Supply Chain Operation Managers are tasked with organizing, monitoring, and optimizing the distribution of goods to their appropriate destinations. They play a crucial role in managing the entire order cycle, enhancing business development, and ensuring sustainability and customer satisfaction. Here are the key responsibilities and requirements:

Key Responsibilities:

• Develop and implement strategic plans to enhance productivity, quality, and efficiency within the supply chain.
• Collaborate closely with other departments to integrate supply chain processes with overall business operations.
• Maintain inventory records and monitor stock levels.
• Implement efficient inventory control practices to balance availability and minimize excess stock.
• Proactively identify potential risks in the supply chain and address them promptly.
• Develop strategies to mitigate disruptions and ensure continuity.
• Liaise with suppliers and stakeholders and resolve any issues or complaints related to logistics promptly.
• Maintain accurate records related to compliance efforts.
• Identify and mitigate risks related to non-compliance.
• Maintain metrics, analyse data, and implement improvements.
• Supervise, coach, and train warehouse workforce.

Requirements:

• Degree in logistics, supply chain management, business administration, or a related field is often preferred.
• Min. 2 years in supervisory role and demontrated ability to lead team effectively
• Strong analytical, risk assessment and problem solving skill
• Proficiency in managing inventory levels, tracking stock, and optimizing storage.
• IT savvy and posses good communication skill to interact with internal/external stakeholders

How to apply

Please include the following information in your resume for speedier processing.

• Current salary
• Expected salary
• Reason for leaving each company
• Date of availability or notice period

By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your information to potential hiring managers for their consideration. All information will be treated with highest confidentiality.

We regret to inform that only-shortlisted candidates would be notified.

We wish you all the best in your career search

Responsibilities:

• Oversee daily operations of the payments and settlements team to ensure timely processing of domestic and international transactions.
• Monitor compliance with SWIFT, RTGS, and local clearing systems’ regulations.
• Resolve operational issues, including payment discrepancies and transaction failures.
• Identify opportunities to improve transaction efficiency and enhance customer experience.
• Lead the implementation of new payment systems and technologies in collaboration with IT teams.

Requirements:

• Bachelor’s degree in Finance, Banking, or related field.
• 5+ years of experience in payment operations, with 2+ years in a leadership role.
• Familiarity with SWIFT, ACH, RTGS, and ISO 20022 messaging standards.
• Strong problem-solving and stakeholder management skills.

EA Personnel Name: Izz Lokman
EA Personnel No: R24124828
EA License No: 05C3451

Job Description & Requirements

As a Service Delivery Manager, you will be responsible for managing day to day support of medium scale maintenance projects meeting customer’s requirements and Service Level Agreements. The activities include ensuring that the team conduct health check, conduct application monitoring, handle customer queries, investigate incidents reported, resolve the incidents and apply fixes and also to ensure that incidents reported are tracked and resolved till closure and to assist in training and guiding junior team members.

Act as a focal point for all support related queries and issues

• Review transition plans, enhancement milestones and deliverables in consultation with support teams and customer
• Review with support team to ensure that all support tasks and deliverables meet quality and service levels
• Ensure that regular reviews of the services provided ( Service Level Agreements (SLAs) and Key Performance Indicators(KPIs)) are conducted to maintain alignment between the services and the expectations of the customer
• Notify/escalate any ‘out of scope’ variations to services to Program Director / Service Delivery Director (SDD)
• Notify/escalate critical issues or variations to service levels to Program Director / Service Delivery Director ( SDD)
• Review and approve service request/enhancement effort, schedules and risk plans
• Review and raise resource requirement
• Responsible for resource forecasting and planning
• Review, monitor and report project health status

Customer/Vendor Management

• Liaise with third party vendors, customer technical teams and other interfacing application team leaders to ensure smooth Business As Usual (BAU) support operations
• Ensure that effective communication on the services delivered is provided to the customer (including monthly or weekly service delivery reports) with the agreed timeframes

Business Development

• Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
• Be involved in pre-sale activities

Team Management

• Delegate tasks effectively by providing clear and specific instructions and goals
• Plan, track and monitor the tasks assigned to the team leader/ members
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, providing leadership, coaching, and performance management

• 6 days
• Tue to Sun, 1130am - 1030pm (2 hr break)
• Tanjong Pagar / Tanglin
• S$ 3,000 - 3,500

Responsibilities:

• Overseeing restaurant operations and ensuring a smooth flow
• Team management
• Customer service, serve and clear tables
• Maintain hygiene and cleanliness.

Requirements:

• Min. 2 years relevant experience

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

We are seeking a Service Delivery Manager to lead and manage the delivery of IT services, ensuring they align with business needs and deliver exceptional customer value. The ideal candidate will have a strong background in IT service management, stakeholder engagement, and operational excellence.

Role Details:

• Working Hours: Monday to Friday
• Location: Central, Singapore
• Salary Package: Up to 9k (basic) + AWS

Key Responsibilities:

• Oversee end-to-end service delivery, ensuring compliance with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Act as the primary liaison between clients, internal teams, and external vendors to ensure seamless service delivery and issue resolution.
• Develop and implement service delivery strategies, processes, and improvements to enhance operational efficiency.
• Monitor, report, and analyze service performance metrics to identify trends and areas for improvement.
• Manage incidents, escalations, and changes in a timely manner, maintaining a focus on customer satisfaction.
• Ensure adherence to ITIL practices and industry best standards in service management.
• Drive continuous service improvement initiatives to optimize resources and processes.
• Prepare and present service delivery performance reports to stakeholders.

Requirements:

• Education: Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Experience: Minimum 5 years of experience in IT service delivery or service management roles.
• Strong knowledge of ITIL processes; ITIL certification is a plus.
• Excellent stakeholder management and communication skills.
• Proven experience in managing teams, vendors, and service contracts.
• Ability to work under pressure, prioritize tasks, and meet tight deadlines.
• Experience with service delivery in government or large enterprise environments is an advantage.

What We Offer:

• Collaborative Culture: Work with a talented and diverse team in a dynamic environment.
• Growth Opportunities: Access to training and development programs for career advancement.
• Impactful Role: Be at the forefront of delivering transformative IT services.

Join us to lead impactful IT service initiatives that drive customer success and operational excellence!

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781

Restaurant Service Manager

(Western Cuisine)

• 6 days
• Tue to Sun, 1130am - 1030pm (2 hr break)
• Tanjong Pagar / Tanglin
• S$ 3,000 - 3,500

Responsibilities:

• Overseeing restaurant operations and ensuring a smooth flow
• Team management
• Customer service, serve and clear tables
• Maintain hygiene and cleanliness.

Requirements:

• Min. 2 years relevant experience

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

As a Service Delivery Manager, you will be responsible for managing day to day support of medium scale maintenance projects meeting customer’s requirements and Service Level Agreements. The activities include ensuring that the team conduct health check, conduct application monitoring, handle customer queries, investigate incidents reported, resolve the incidents and apply fixes and also to ensure that incidents reported are tracked and resolved till closure and to assist in training and guiding junior team members.

Act as a focal point for all support related queries and issues

• Review transition plans, enhancement milestones and deliverables in consultation with support teams and customer
• Review with support team to ensure that all support tasks and deliverables meet quality and service levels
• Ensure that regular reviews of the services provided ( Service Level Agreements (SLAs) and Key Performance Indicators(KPIs)) are conducted to maintain alignment between the services and the expectations of the customer
• Notify/escalate any ‘out of scope’ variations to services to Program Director / Service Delivery Director (SDD)
• Notify/escalate critical issues or variations to service levels to Program Director / Service Delivery Director ( SDD)
• Review and approve service request/enhancement effort, schedules and risk plans
• Review and raise resource requirement
• Responsible for resource forecasting and planning
• Review, monitor and report project health status

Customer/Vendor Management

• Liaise with third party vendors, customer technical teams and other interfacing application team leaders to ensure smooth Business As Usual (BAU) support operations
• Ensure that effective communication on the services delivered is provided to the customer (including monthly or weekly service delivery reports) with the agreed timeframes

Business Development

• Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
• Be involved in pre-sale activities

Team Management

• Delegate tasks effectively by providing clear and specific instructions and goals
• Plan, track and monitor the tasks assigned to the team leader/ members
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, providing leadership, coaching, and performance management

JOB SCOPE

Summary of Job Responsibilities

Job Responsibilities

• Help manage the day-to-day operations of the Housekeeping Rooms & Suites.
• Conducts daily briefings and attend meetings
• Help provide management and supervision to the Housekeeping Rooms & Suites Team Members on all shifts.
• Check VIP rooms prior to check in and in-house.
• Ensure that the requirements of VIP arrivals and in-house guests are managed well.
• Ensures turndown services are done in accordance to Marina Bay Sands standard.
• Handles all complaints and guest surveys pertaining to housekeeping service.
• Ensure that Housekeeping leaderships are kept fully aware of all feedback from either guests or other departments.
• Conducts regular inspections of rooms ensuring standards of cleanliness is always maintained.
• Ensure that the turnaround of the “House Status” is timely
• Be proactive in safety and accident prevention. Ensure that all Team Members are adequately trained in the use of housekeeping cleaning and sanitizing chemicals as well as lifting techniques and other potentially hazardous parts of their daily work.
• Ensure a clean, safe and pleasing environment for all Guests and Team Members.
• Help manage operating costs, especially labour, productivity and operating supply consumption.
• Help develop and implement clear, detailed training programs which match the needs of Team Members with a wide range of skills, languages and cultures.
• Supervise, train, schedule, mentor, develop and evaluate Team Members.
• Ensure all tasks are performed on time and according to safety standards.
• Help monitor consumption and wastage of : equipment; guest supplies: cleaning supplies: and linen supplies.
• Help ensure that linen and operating supplies are available in sufficient quantities, while minimizing the value of stock on hand.
• Recommend the timely replacement of guest room and suite supplies and equipment.
• Participate in research, development, evaluation and implementation of new products, services, technology and processes in anticipation of changing customer needs.
• Maintain close liaison with all other Departments so that their Housekeeping operational needs are met by the Department.
• Help manage periodic cleaning programs.
• Conducts bi-annual and annual Performance Appraisals providing honest and appropriate feedback.
• Ensures that team members are always fairly treated without favour or unfair expectations.
• Ensures that team members are fairly and professionally rostered and are allocated work assignments which are appropriate for their rank and capability to meet the demands expected.
• Ensures high standard of personal presentation and grooming, acting as positive role model.
• Perform all duties in accordance with Marina Bay Sands policies and within the realm of the Marina Bay Sands Company vision, mission and values.

Core Leadership Competencies

• Change Management – Generates activity and seeks new challenges to improve work performance. Demonstrates an optimistic outlook and recovers quickly from failure.
• Decision Making – Makes sound decisions quickly under pressure. Takes calculated risks based on adequate information and analysis. Makes rational, balanced judgments on the basis of available information.
• Managing the Work of others – Works with an orientation to the future. Sets clear, appropriate, and well defined, quality objectives. Encourages others to comply with legal and personal obligations. Plans while taking into account change and possible difficulties. Provides teams with clear direction and keeps them focused on tasks. Actively supports autonomy and empowerment through appropriate delegation of work. Sees projects through to completion; ensures key objectives are met.
• Motivating and Influencing Others – Creates a climate of teamwork by encouraging harmony, co-operation and communication. Cares for others by monitoring their well-being; Inspires a positive attitude to work among subordinates and persuades others so that they can adjust their positions and readily gains agreement and support from others. Respects the contributions of others.
• People Development – Encourages a culture of continuous personal and worked-related improvement through own actions and ensures learning from successes and failures. Guides and coaches team members. Passes on personal expertise and draws on the diverse backgrounds, skills and knowledge of people while defining and reinforcing standards and appropriate behaviour.
• Problem Solving – Reconciles conflict and probes for information for more in-depth relevant information for decision-making. Analyses numerical data and relevant sources of information in order to draw appropriate conclusions and check facts to establish causes and effects. Produces new ideas and a range of solutions to meet the demands of the situation.
• Time and Task Management – Manages time effectively and shows punctuality; completes tasks on time; structures work activities in a systematic way; respects and follows company policies; shows organizational commitment; ensures safety at the workplace. Shows receptiveness to being managed and co-operates willingly; demonstrates detailed job knowledge, manual ability and technical expertise in one’s own area.
• Integrity – Acts consistently in accordance with clear ethics and values and models high standards of behaviour for others through one's own actions; maintains confidentiality and upholds agreements made with others; able to relate to people from different cultures; and maintains a balance between work and personal life so neither affects the other negatively.

JOB REQUIREMENTS

Education & Certification

• Minimum College Diploma or University Degree in Hotel Management.

Experience

• At least 3 years in a supervisory role in a five star hotel housekeeping or related environment.
• Ability to successfully operate large-scale, high pressure environment with sudden change in business levels
• Knowledge in multi-cultural service protocols and standard.
• Experience in hotel pre-opening/renovation at supervisory/managerial levels.

Competencies

• Fluent in English
• Strong leadership competencies.
• Good time management, organizational, communication and motivational skills.
• Meet the attendance guidelines of the job and adhere to departmental and company policies.
• Ability to drive consistent excellence in repetitive process driven task.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

The Assistant Manager (Operations) assists the management of cleaning operation duties as directed by the manager. This includes managing resources, work procedures, service contracts and work incidents. The candidate is also required to implement and recommend operation plans to improve work processes and service quality for the organization, required to performs site visits and is expected to communicate with relevant stakeholders and clients as part of his role in performing operational duties.

Job scope:

• Coordinate with supervisor and client to ensure quality service delivery
• Ensure cleaning teams adhere to safety measures to during cleaning operation
• Assist in budget planning for cleaning operations
• Compile and analyze relevant data to propose recommendations for cleaning process improvement
• Assist in development and review of operation plans to improve work procedures and quality service
• Review daily cleaning job reports for submission to management
• Allocate equipment and/or technologies and supplies to project sites
• Maintain stock of supplies of materials and equipment
• Identify and recommend suitable equipment and/or technologies to improve cleaning operations
• Implement maintenance schedules for tools and equipment
• Facilitate planning of work schedules and deployment of manpower
• Facilitate effective work processes
• Facilitate the capability development of staff
• Interpret tender specifications and prepare quotations for cleaning operations and assist in terms, conditions and pricing negotiation process
• Liaise between internal and external parties to analyse and solidify an overall contract strategy
• Ensure that budget guidelines set are followed and deviation to these should be communicated with explanations
• Raise requests for purchases as required within agreed limits
• Ensure contractual payments are follow up
• Assist in resolving existing contract conflicts
• Report potential risks on contractual changes to the management
• Guide teams to respond to major incidents and emergencies
• Report and update on major incidents and emergencies to the management

Requirements:

• Secondary school education and above
• Preferably with prior supervisory experience in manpower intensive industry
• Location: Islandwide
• Working conditions: 5.5 days work week

The Job

As part of the Property & Asset Services team, you will take on the challenges of working closely with Management Corporations, Managing Agents and Building Consultants to ensure that the Company’s obligations under the Building Maintenance & Strata Management Act 2004 and Sale & Purchase Agreement are duly discharged. You will also take on the challenges of handing over completed residential homes and continuously building good rapport with the purchasers by managing and addressing their feedback concerning their homes. Working closely with the consultants, contractors and project management teams, you will ensure that rectification works are completed satisfactorily and promptly.

Requirements

• Good Degree in Building, Real Estate or equivalent

• Prior experience relating to strata title developments is preferred

• Knowledge of the LTSA, BMSMA Act and other relevant regulations, legal obligations of a developer and the role of a managing agent

• Self-driven with a customer-oriented mindset

• An eye for details, excellent interpersonal skills and communication skills

• Ability to work independently as well as in a team

• Fresh graduates with a strong learning attitude and customer service mindset are welcome to apply

Highlights

• MNC + AWS + VB
• 5 days + Changi (East)
• Contract / Service Parts Logistics
• Warehouse and distribution business

Responsibilities:

• Manage Contract / Service Parts Logistics warehouse and distribution business for MNC Customer in Electronics & Electrical industry
• Oversees regional operations for Contract / Service Parts Logistics across Asia Pacific and Japan
• Main point of contact for MNC Customer’s Regional Operation team based in Singapore
• Co-ordinate with Internal country logistics teams in South Asia & Oceania (Singapore, Malaysia, Philippines, Sri Lanka, Vietnam and others) and Japan on day-to-day operations matters and service performances
• Attend and lead external & internal meetings on Business Performances matters and Operational Excellence initiatives
• Project implementation and support Contract / Service Parts Logistics warehouse operation by using WMS, TMS and other tools
• Build good relationships and foster strong rapports with MNC customer & Internal stakeholders
• Work on logistics solutions with Internal country logistics teams to increase work efficiency & productivity of Contract / Service Parts Logistics warehouse and distribution programs for MNC Customer
• Assist department head in analysing reports to formulate business strategies
• Support regional opportunities to expand business share of MNC Customer

Job Requirements:

• Minimum Diploma in Logistics or Supply Chain or equivalent preferred.
• Minimum 5 years of relevant experience in Warehousing & Distribution (Service Parts Logistics background will be an added advantage).
• Computer Literate (MS Office, Excel, PowerPoint).
• Basic WMS, TMS system knowledge and usage (AS400, CargoWise system background will be an added advantage).
• Able to work in fast pace environment.

HOW TO APPLY:

Interested applicants, please email to “[email protected]”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Pierre Chung Yih Shern
EA Personnel Reg No: R22111092

• Working Days: 5 days (Mon-Fri)
• Working Timing: 830am – 530pm
• Working Location: Harbourfront
• Starting Salary: $4000 - $6000

The Customer Service Team Lead (or Manager) is responsible for overseeing the order management process and ensuring exemplary customer service delivery. This role entails managing a team of order management representatives, coordinating with various departments to streamline order processing, manage periodic reporting requirement and enhancing customer satisfaction.

Responsibilities:

• Hands-on support and ownership of full order-to-cash function for customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.
• Lead and manage the order management team, providing guidance and support to ensure efficient workflow and high-quality customer service. Hands-on approach is necessary.
• Develop and implement order management policies and procedures to improve efficiency and accuracy, especially in areas of managing letters of credit.
• Serve as the primary point of contact for escalated customer inquiries and issues related to order processing/fulfilment.
• Collaborate with sales people, inventory team, production plants, external logistics partners, system support to ensure timely fulfilment of customer orders.
• Review and refresh key performance indicators (KPIs) on internal team and external partners.
• Consider learning and development opportunities for team members, together with recommending changes for continuous improvement.
• Ensure adherence to compliance and regulatory requirements in order processing.

Requirements:

• Degree/Professional certificate in a related field preferred.
• 5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.
• Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes
• Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

The RFS Manager will support ad-hoc project requests, vendor engagement, and request fulfilments (among other responsibilities).

Key responsibilities include:

• Overseeing new BAU requests, time-and-material efforts, and customer resource requisitions
• Following the RFS process timeline from initiation to closure
• Regularly reviewing and enhancing the current process
• Ensuring accurate and timely availability of RFS reports, updates, tracking, and closures
• Collaborating with all relevant stakeholders, including internal teams (e.g., sales for pricing), external vendors (e.g., for quotations), and client representatives, to ensure comprehensive service request coverage.

Make an Impact by:

Service Delivery RFS

• Service delivery RFS financial and resource management
• Support RFS and service catalogue requests
• Accountable/Responsible for end-to-end RFS requests/requisitions
• Manage cross functional engagements for RFS
• Act as a focal point for all RFS related queries and issues
• Review RFS transition plans, enhancement milestones and deliverables in consultation with support teams and customer
• Review with vendors and support team to ensure that all RFS tasks and deliverables meet quality and agreed outcomes
• Notify/escalate any ‘out of scope’ variations to services to Program Director / Service Delivery Director (SDD)
• Monitor and improve RFS performance, providing leadership, coaching and tasks management
• Provide regular CDE EWO project RFS dashboarding and reporting

Customer/Vendor Management

• Liaise with third party vendors and other interfacing application team leaders to ensure smooth Business As Usual (BAU) support operations
• Ensure that effective communication on the status updates and tracking of RFS requests and RFS delivered (including monthly or weekly service delivery reports) with the agreed timeframes

Business Development

• Proactively identify opportunities for RFS or improvement of services delivered to the customer and liaise with the Account Manager and Sales Specialist for development of that opportunity

People Management

• Delegate operational tasks effectively by providing clear and specific instructions and goals
• Plan, track and monitor the tasks assigned to the team members
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, providing leadership, coaching, and performance management

Skills for Success

• Minimum Diploma in Computer Science / IT or equivalent
• Good to be certified with ITIL v3 Foundation
• 5 Years of experience in Project management / Operations / Vendor management
• Have working experience with Microsoft O365 and Exchange and ServiceNOW ITSM
• Experienced in IT Managed Services
• Financial Management Experience
• ITSM Service Catalogue Management
• ITIL Service Management
• Good understanding of IT cross competency products in the EUC device

My client is a growing fintech company who is seeking an experienced Back Office Operations Manager to join their team. The ideal candidate will have a strong background in securities or Global Markets operations, particularly in settlements, corporate actions event management, custody processes, and failing trade resolution. This role is critical in ensuring the efficient and accurate execution of operations within their exchange platform, supporting alternative asset transactions.

Key Responsibilities:

• Oversee and manage the end-to-end securities settlement process.
• Manage the identification, tracking, and execution of corporate actions.
• Oversee custody operations, ensuring the safekeeping and proper documentation of securities.
• Ensure compliance with regulatory and internal policy requirements.
• Monitor and manage failed trades, identifying root causes and implementing corrective actions.
• Continuously evaluate and improve operational processes to enhance efficiency and reduce risks.
• Build and maintain strong relationships with internal teams, clients, and external partners.
• Act as a primary point of contact for operational inquiries and issues.

Key Requirements:

• Bachelor’s degree in Finance, Business Administration, or related field.
• Minimum of 5 years of experience in Securities or banking related role, preferably with exposure within a smaller-scale fintech or start-up would be an advantage.
• In-depth knowledge of securities settlements, corporate actions, custody processes, and trade resolution.
• Strong analytical and problem-solving skills.
• Proven leadership and team management experience.
• Ability to work in a fast-paced and dynamic environment.
• Proficiency in relevant financial software and technology platforms.

If you have the above skills and experience and are keen to take the next step in your career, apply today or email a copy of your CV to [email protected] to begin a conversation.

We are looking for a management executive who is self driven, loves coffee, can work well with others and excel in customer service for our cafe.

Someone who is passionate about food and beverage, and is keen to learn different roles within operations, and is looking to grow a long term career in the Hospitality Industry.

With opportunities to grow into different positions and develop new skills, alongside work travels for events overseas.

5 days work week with meals provided.

Various locations

(West/Central)

Job Scope: Training Operations Manager

As a Training Operations Manager, you will oversee the successful delivery of life skills training programmes in primary and secondary schools in Singapore. You will manage operations in three core areas: curriculum curation and development, manpower development and logistics management.

Key Responsibilities

1. Curriculum Curation and Development

• Craft, Curate and Develop Curriculum:
  • Ensure all training materials are up-to-date and aligns with MOE (Ministry of Education) standards and collaboration with the curriculum development team.
  • Design and customize life skills training modules and materials to meet the specific needs of primary and secondary school students.
  • Oversee the processing of curriculum accreditation and certification with relevant organizations.
  • Oversee the distribution of training materials to trainers in a timely and organized manner.
• Vetting and Quality Assurance:
  • Review existing training programmes and materials to ensure quality, relevance and consistency.
  • Gather feedback from stakeholders and incorporate improvements into the curriculum.
• Research and Development:
  • Maintain a comprehensive database of training resources, lesson plans and guides for trainers.
  • Work closely with the curriculum development team to ensure that updates are made based on feedback and the latest industry trends.
  • Attend upgrading external courses/events to keep our resources abreast to new developments.

2. Manpower Development

• Recruitment and Management:
  • Collaborate with the HR team to recruit skilled and experienced freelance trainers with expertise in delivering life skills training.
• Training and Development:
  • Facilitate communication between the curriculum development team and trainers, ensuring the curriculum is effectively designed delivered and any feedback for improvement is promptly addressed.
  • Conduct regular training sessions to familiarize freelance trainers with curriculum objectives, delivery methods, and project expectations.
  • Assist in the integration of updates or changes into the current training modules.
  • Host detailed briefing sessions for trainers before the deployment of each project.
  • Onboarding of new updates and upgrades to training resources to both teams.
• Performance Monitoring:
  • Oversee and evaluate trainer performance during and after project implementation, providing constructive feedback for improvement.
  • Track and evaluate trainer performance, providing feedback and areas of improvement.
  • Coordinate with the Head of Training to address any challenges faced by trainers or to enhance training methodologies.
  • Design and recommend training programmes for trainer’s and internal team’s development.
  • Prepare reports detailing training activities, trainer evaluations, and any issues or recommendations.
  • Recommend new programmes to be developed based on the needs of our audience.
  • Collect feedback from trainers regarding the curriculum, training resources, and logistics.
  • Recommend and organize ongoing professional development sessions for trainers and curriculum development team.

3. Logistics Management

• Project Planning:
  • Develop detailed logistical plans for training delivery, considering the scope, timeline, and resource needs of each school project.
  • Liaise with schools to confirm logistical requirements and timelines.
• Resource Sourcing:
  • Source and procure training materials, equipment, and other necessary resources within budget and project timelines.
  • Manage inventory of reusable materials and ensure proper storage and replenishment.
• On-Site Coordination:
  • Ensure timely delivery of all materials and resources to training locations.
  • Troubleshoot and resolve logistical challenges during project execution.

Key Skills and Qualifications

• A minimum of 5 years of training experience with MOE Primary and Secondary school.
• Proven experience in curriculum development, manpower coordination, and logistics management.
• Strong organizational and leadership skills with the ability to manage multiple projects simultaneously.
• Excellent communication and interpersonal skills for working with trainers, schools, and stakeholders.
• Familiarity with the education landscape in Singapore, particularly primary and secondary schools.
• Resourceful, proactive, and solutions-oriented mindset.

Job Description:

· Developing and managing operational activities, including the monitoring of Workplace Safety and Health (WSH) strategies, and overseeing manpower, financial and resource plans.

· Day to day repair and maintenance job arrangement and yard operation management.

· Manage cost, quality and schedule, as well as health, safety and environmental activities for the site.

· Maximise productivity within the maintenance environment through sound scheduling and planning.

· Supervision the office team and review the job card and overtime to ensure all jobs are recorded and billed accordingly.

· Review invoices, quotation and efficiency of workers in perform their repair works.

Requirements:

· Minimum 2-3 years experience in heavy machinery industry.

· Technically background of Heavy machineries.

· Strong analytical and problem-solving abilities.

· Excellent communication and interpersonal skills.

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

Specific Accountabilities

• Counterpart and deputy to Apple Head of Finished Goods, Asia Pacific

• Accountable for DB Schenker’s Finished Goods and Apple returns logistics regional operations across APAC.

• Drive DB Schenker’s key contract logistics and corporate key initiatives including culture programs.

• Work closely with the customer to drive key initiatives and scale planning for the operations in the APAC region for the Finished Goods

business.

• To oversee operational excellence within the finished good business through the establishment and maintenance of DB Schenker

Operations Standards and Operations Excellence program (XSite). To identify and deliver continuous improvement initiatives,

governing direct reports for reporting progress at monthly Operations performance reviews with the client.

• Responsible to monitor productivity/scale within operations and facilities, and work with local countries on optimizing processes and

scalability to continuously support customer volume growth.

• Responsible for Regional alignment of processes across countries, and overall compilation and maintenance of SOPs.

• Governance over the monitoring and regional reporting of operation’s productivity and work with local country/operations management teams to drive process optimization / productivity improvement / quality improvement / cost reduction.

• Establish various approved initiatives (people, process, system/data, layout) to deliver sustainable customer volume growth against the

existing resource baselines.

• Conduct regular internal / external Continuous Improvement workshops (opportunity identification and delivery approach)

• Capture, analyze and report CIP achievement against budgets, stretch targets, initiative/project benefits.

• Overall driver for regional operations planning and special events control and reporting.

• Responsible to conduct audits in the country operations to ensure process and documentation compliance, and quality.

• Supporting and governance for complete compliance for customer supplier responsibility (SR) requirements across the region

• Work very closely with the IT Account Management team country to implement capabilities to improve reporting capabilities as well as

potential EDI improvements with client’s systems.

• Support implementation for new business projects, SMRO FG is responsible to work with project management team to align on

implementation schedules, driving operations process mapping.

• Manage outstanding damage claims from clients.

• Working with the countries to provide the best solution and Tracking of CAR (Corrective Actions Report).

• Responsible for monitoring P&L across the regional FG business and identifying critical areas for improvement to increase profitability

across Finished Goods and RMA sites.

Skills Required

• Finished Goods operations knowledge:

- Returns Logistics and domestic transportation operations knowledge in hi-tech industry.

- Have setup, or managed big scale warehouse operations before.

- Able to understand B2B IT systems and WMS in order to discuss/ translate Business requirements to IT counterparts.

• Process mapping and critical thinking/problem solving skills to identify bottlenecks and improve productivity.

• Certification/knowledge of Quality systems such as ISO or 6-sigma.

• Interested in technology trends and able to relate usage to enhance operations.

• Work well under pressure, and able to manage internal and customer demands effectively.

• Analytical and logical approach.

• Good and positive attitude.

• Team player and collaborative approach.

• Flexible to travel for business trips.

• Computer literate with good working knowledge of business tools.

• Min 8 years of Logistics experience majoring in Logistics operations, preferably with returns/spares logistics and/or domestic

distribution.

Why DB Schenker?

Competitive salary package

Opportunities for career growth and development, both locally & internationally

Supportive and collaborative team environment

Access to company-wide training programs and initiatives

What’s Next?

Interested in this unique job opportunity? Submit your application today!

You will be part of a Startup in Singapore, focusing on providing sustainable energy solutions. The company is looking for an Operations Manager to oversee the current and upcoming projects within the company, and ensure smooth operations and timely project completion.

You will be reporting to the partners of the start up, and will work closely with the project team comprising of Sales/Account Managers, R&D and Technical Professionals to ensure smooth running of projects from start to completion.

Job Responsibilities:

• Strategic Planning: Design and execute the company's operations strategy and roadmap. Align operational efforts with overarching business objectives and goals.
  Identify opportunities for growth, improvement, and expansion.
• Operational Excellence: Manage all aspects of daily operations. Establish and enforce policies, procedures, and best practices. Drive initiatives to enhance efficiency and productivity.
• Process Optimization: Evaluate and refine processes across all business functions.
  Introduce lean methodologies, automation, and technology solutions. Address and resolve operational inefficiencies and bottlenecks.
• Resource Management: Allocate and utilize resources effectively and cost-efficiently. Oversee operational budgets and capital expenditure. Maximize resource usage for optimal outcomes.
• Risk Management: Identify, assess, and mitigate operational risks. Develop contingency plans and risk management strategies. Ensure compliance with legal, regulatory, and industry standards.
• Supply Chain and Logistics: Optimize supply chain and logistics processes. Manage supplier relationships, contracts, and procurement activities. Oversee inventory management and distribution channels.
• Facilities and Infrastructure Management: Maintain facilities, equipment, and infrastructure. Ensure safety, security, and environmental compliance. Plan for facility upgrades, relocations, or modifications.
• Quality Control and Assurance: Define and uphold quality standards and procedures. Monitor adherence to quality assurance protocols. Implement corrective actions and continuous improvement measures.
• Performance Measurement and Reporting: Develop and track key performance indicators (KPIs). Analyze and report operational performance to senior management. Use data insights to identify improvement areas.
  Leadership and Management: Lead and mentor the operations team. Recruit, develop, and retain top talent. Promote a culture of accountability and excellence.
• Cross-Functional Collaboration: Work closely with China-based teams and other functions. Ensure effective communication and alignment across departments.
  

Requirements:

• Minimum Diploma or Degree in a relevant field
• 10 years of experience within a property management or facilities management company, preferably in a managerial capacity
• Team oriented
• Driven and proactive, and able to strive in a start-up environment

Other details:

• Work location: Paya Lebar
• Work hours: Mon to Fri, 10am to 7pm
• Budget: Up to $8,000 based on experience + attractive bonuses
• Incredible growth and development opportunities, as company has plans for listing in the next few years

To apply online please use the 'apply' function, with your updated resume attached.

(EA: 94C3609/R1442042)

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Assistant Manager, Retail Operations, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Assistant Manager, Retail Operations:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Primary Responsibilities:

• To assist in the supervision during Banquet functions set-up, service and cleaning after the functions.
• To ensure all employees (including part-time employees and F&B tenant) are trained according to the established standards and conduct on-the-job training when needed
• Providing excellent service to all guests during all banquet functions according to service standards and hotel's policies and procedures.
• To operate all banquet equipment including audio visual and sound equipment.
• To ensure that function rooms are fully set-up according to the event order.
• To ensure that all guests' complaints, no matter how small, are attended to promptly and seriously and to report any guest complaints/feedback to the Manager and recommend solutions after every function.
• To maintain a good knowledge of all outlets in the hotel and its happenings and promotions.
• To control operating and ordering cost expenses.
• To assist ensure safety and hygiene practices in line.
• To build and maintain customer relationship and internal team relationship.
• Secondary role is to assist Concierge and Housekeeping Operations when required.

Financial

• To work hand-in-hand with the Sales Team to achieve their monthly sales budget.
• To drive customer satisfaction indicator to meet targeted score set by company.

Customers

• To achieve a high level of service quality which meets the demands and expectations of all hotel guests and internal customers.

Corporate Assets

• To ensure proper handling of equipment (including cutlery and crockery) and breakage are kept to the minimum in the section.
• To ensure that the function/meeting rooms and banquet office is kept neat, clean and in functionally good conditions.

Our client is global leader in international education services. Due to business needs, they are now recruiting a Regional HR Operations Manager to be part of their HR Team for ongoing transformation projects. They are located in the Central - easily accessible.

Duties of Regional HR Operations Manager:

• Oversee HR systems and Compensation & Benefits operations across 7 Southeast Asian markets, ensuring policy compliance and driving People Experience (PX) projects and initiatives.
• Act as a strategic partner to regional and in-country leaders on employment matters, including performance management, compensation, employee relations, compliance, and reporting.
• Facilitate the Annual Performance and Remuneration review by coordinating closely with PX teams at local, regional, and global levels.
• Manage employee data across HR systems, including onboarding, payroll, benefits, and performance, using SuccessFactors.
• Ensure compliance with local employment regulations and provide guidance on policy updates across the region.
• Work with regional and global PX teams to enhance employee experiences through targeted projects and initiatives.

Requirements:

• Degree in related field
• 6 years of relevent experience with regional exposure
• Experience with Successfactor

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

A growing Shipping company based and headquartered in Singapore is seeking for suitable candidate for Shipping Operations Executive.

Brief Job Description:

- Monitoring vessel movement to ensure smooth operational process

- Demurrage / Claims Analysis, Calculations and Follow up

- Contract Administration and Documentation

- Liaising with Clients on vessel schedule, position and other requirement

- Supporting commercial team on operations aspects

Requirements:

- Candidate should be independent, motivated, meticulous and have good communication skills (spoken & written)

- Willing to learn, proactive and dedicated to work even without supervision

- Maritime knowledge / background is required

We are looking for people with commitment, integrity and dedication. If you are an energetic professional seeking to enhance your career and to set sail with us, please send your applications and CV.