Responsibilities

• Assist in the design, development and review of course and assessment materials
• To assist the Academic Head to plan the College's academic calendar, course schedule, and module timetables.
• To assist in the planning and implementing holistic programmes for students.
• To ensure the collection of feedback and data through -module surveys, annual satisfaction surveys and graduate employment surveys.
• To monitor and track key performance indicators, student and graduate outcomes.
• To ensure compliance with Policy & Ops Manual, Edutrust and ERF requirements.

Requirements

• A Diploma in any discipline
• Minimum of 3 years of related experience
• Proficiency in English, both written and spoken, with strong communication and interpersonal skills
• Demonstrated ability to lead and motivate a team
• Excellent organizational and managerial skills
• Familiarity with EduTrust certification preferred
• IT savy and proficient in MS office applications.

We are expanding our Tipsy Family!

If you are passionate about F&B and looking for a job that is thrilling and fulfilling, you'll love it here at Tipsy Collective! We are looking for energetic, motivated individuals who enjoy working in an ever-changing environment.

A People-First Culture

Tipsy Collective is a multi-concept holding group led by a team of passionate individuals who seek to present hospitality uniquely through a series of thoughtful concepts. Tipsy Collective's brand and its foundation was built from the client lens as a basis for everything we do. It is this exceptional client loyalty and our talented employees that form our bedrock.

We are seeking an enthusiastic and customer-oriented Host Manager to join our vibrant Beach Club team @ Tipsy Unicorn. If you have a passion for hospitality, excellent communication skills, and a welcoming demeanor, we invite you to apply for this exciting opportunity.

Responsibilities:

• Greet and welcome arriving guests promptly and courteously with good smile and body language.
• Reply emails, answer phone calls and take reservation for guest.
• Inform guests the estimated waiting time and monitor waiting list.
• Assist in clearing tables and serving customers during busy period.
• Deliver quality customer service to all guests.
• Present menu and share promotions, specials and items to customers.
• Maintain cleanliness of the outlet.
• Follow Food & Beverage Safety and Hygiene policies and procedures.
• Escalate guests complain to duty manager if unable to conduct service recovery.
• Implement plans to deliver excellent service for outlet.

Explore Career Opportunities with us by applying now!

You can also check out the links below to see what Tipsy is up to!

https://www.tipsycollective.com/

https://www.instagram.com/TipsyCollectiveSg/

https://www.tiktok.com/@tipsycollectivesg

Our client is from Transportation industry. They are looking for a Warehouse Manager to assist their team for the next phase of their business. They are located in East.

Duties:

• Oversee daily warehouse operations, including receiving, picking, packing, and shipping.
• Ensure accurate handling, sorting, and dispatch of goods according to SOPs.
• Optimize space and resources based on volume forecasts for productivity.
• Monitor operational KPIs and implement necessary improvements.
• Manage replenishment of supplies and maintenance of equipment.
• Implement cost control measures to meet budget targets.
• Enhance productivity and service quality while controlling costs.
• Conduct regular inventory counts to ensure accuracy.
• Maintain proper storage and adhere to good housekeeping standards.

Requirements:

• Min Diploma in Logistics or any relevant field.
• Min 5 years of warehouse working experience.
• Leadership experience is required.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115873 (NEW JIRN TONE)

• Ensure to achieve Company’s targeted yearly turnover.
• Ensures timely kick-off and proper handing-over of newly secured projects.
• Participates in project budget reviews and provide advice when required.
• Liaises with relevant parties to ensure all project disputes/ clarifications are settled.
• Attend site meeting, liaise with clients, subcontractors and suppliers and to ensure proper documentation. Sources, identify and secure new business opportunities for the Company.
• Ensuring all contractual requirements of all projects are fully complied with and responding to all contractual matters involving cost and time implications.
• Preparing tender documents and quantities, providing cost estimates, evaluating tender proposals, conducting project feasibility studies and managing cost information for all projects Assist on any contractual issues with client, subcontractor and consultants.
• Negotiate commercial terms conditions for new and existing contracts
• Involve project budgeting, controlling of cash flow and cost, processing of claims, contract payments and settlement of final accounts as well as maintaining proper documentation
• previous experience with façade would be advantage.
• Candidate must possess at least a Diploma, Professional Degree, Quantity Survey, Civil Engineering or equivalent.
• Able to speak English and Chinese.
• Required skill(s): AutoCad.
• Applicants must be willing to work in Gul Circle. 5.5workweek.

Our client is a global MNC, one of the most established pioneers in the Chemical industry. Due to business needs, they are now recruiting a Systems Operations Engineer to be part of their IT Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Systems Operations Engineer:

• Provide operational support and administration for system infrastructure.
• Monitor performance of regional system and storage infrastructure and resolve technical issues.
• Ensure comprehensive monitoring of infrastructure and services, enabling clear visibility and awareness of potential failures or gaps at regional level.
• Identify and resolve problems/issues, collaborating with multiple vendors to determine root causes and implement suitable solutions.
• Maintain accurate documentation of current configurations in the Knowledge Base.
• Assist in implementing approved infrastructure changes, maintenance routines, and updates/upgrades for components.
• Conduct data backups and execute disaster recovery operations.

Requirements:

• Degree in Computer Science / Information Technology
• 2 – 4 years of relevant experience with Hardware Systems

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities

• Take accountability for securing course funding, overseeing accreditations, and managing certification audits.
• Ensure the maintenance of accurate, current records of training materials, curriculum, guidelines, and policies.
• Coordinate and oversee the responsibilities of course coordinators and internal trainers.
• Supervise operations personnel to guarantee the smooth and efficient functioning of training facilities and equipment.
• Collect and analyze course feedback systematically.
• Proactively suggest adjustments or updates to training materials and content based on feedback from both learners and trainers.
• Monitor the performance of assistant trainers to uphold the quality of training delivery.

Requirements

• A Diploma in any discipline
• Minimum of 3 years of related experience
• Proficiency in English, both written and spoken, with strong communication and interpersonal skills
• Demonstrated ability to lead and motivate a team
• Excellent organizational and managerial skills
• Familiarity with TPGateway and Skilleto platform are preferred
• IT savy and proficient in MS office applications.

Our client is from Shipping industry. They are looking for a Sales, Assistant Manager to assist their team for the next phase of their business. They are located in Central.

Duties of Assistant Sales Manager:

• Drive sales growth by acquiring new clients across assigned trade lanes and cross trades.
• Foster strong client relationships, addressing their needs and handling rate requests promptly.
• Ensure successful fulfillment of assigned trade liftings, promoting account growth.
• Conduct contract negotiations, follow up on sales leads, and resolve client feedback.
• Keep Trade Control Region Prospect updated, monitor market information, and produce performance reports.
• Process credit applications, reviewing and updating credit terms as needed.
• Focus on achieving set targets for both Outbound and Inbound numbers in the Trade Control Region.
• Contribute to full & down loops calling Singapore and optimize business volume for both Outbound and Inbound.
• Promptly file and monitor Agreement Builder and Standard Contract rates.
• Explore opportunities in project cargoes alongside container liner business.

Requirements:

• Min Diploma in Logistics or any relevant field.
• Min 5 years of sales related working experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R2198636

EA Personnel Name: Oh Puey Xin

Responsibilities

· Responsible for providing strategic level/long-term planning

· Drive continuous improvement projects to optimize operations and improve productivity to meet and exceed business objectives; work on strategic projects that have total building and network-wide impact.

· Effectively leverage the Operations and Area Managers to solicit ideas and understand problems and challenges

· Anticipate needs; make administrative decisions and requests for information

· Domestic and international travel logistics management, trip preparation and expense reporting

· Forecast and manage budgets and team procurement

· Coordinate department facility operations, including space planning and office moves

· Daily team support including: new hire set up; purchase of goods & services, process invoices

· Ensure compliance with administrative operations policies and procedures

· Develop and prepare reports and maintain database

Requirements

· Min dip/deg in any discipline

· Ability to work in a fast pace environment

· Team player and collaborator

· Excellent communication skills

· No experience needed, training will be provided

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting

R21103142

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Our Client is a leader in the Energy Oil and Gas industry in Singapore. Due to their current expansion plan, they are looking for a IT Manager (Service Delivery) to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities

• Establish and maintain application engineering practices, standards, and delivery processes, ensuring team compliance.
• Foster relationships with key business stakeholders to identify improvement opportunities.
• Act as a backup for the Scrum Master, conducting daily stand-ups, tracking sprint progress, and leading retrospective reviews as needed.
• When no project manager is available, the Delivery Manager may take on the role for small projects, including preparing capex proposals, project plans, and budget tracking.
• Create and maintain application and data architecture documents.
• Collaborate with project managers, Scrum Masters, technical leads, and business stakeholders to plan and schedule deliveries.
• Manage developers, enforce delivery processes, and ensure timely, quality delivery of committed business solutions. Conduct code reviews, provide technical guidance, and address development issues. Verify the creation and execution of unit test cases.
• Review testing plans and outcomes (SIT and UAT), coordinate UAT execution and issue resolution, and oversee regression and sanity testing.

Requirement

• Min Degree in Business or IT
• Min 5 years of experience in IT Service and Delivery
• Experience in building, designing solutions, interpreting and delivering enterprise wide to customers.
• Experience in ADO. Net and Ling
• Working experience in Lunix and Window.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

JOB DESCRIPTION

· Assist in managing the end-to-end recruitment process, including job posting, resume screening, scheduling interviews, and conducting reference checks

· Coordinate recruitment activities such as job fairs, campus recruitment, and networking events

· Ensure timely communication with candidates throughout the recruitment process, providing updates and feedback as necessary

· Source and identify qualified candidates through various channels, including job boards, social media, networking, and referrals

· Conduct initial screenings and assessments to evaluate candidate qualifications and fit for specific roles

· Serve as the main point of contact for candidates, addressing inquiries and providing information about the company and job opportunities

· Maintain accurate and up-to-date records of recruitment activities, candidate information, and hiring metrics

· Generate recruitment reports and analytics to track key performance indicators and inform decision-making

· Assist in analyzing recruitment trends and identifying areas for improvement

· Provide support to the recruitment team in various tasks and projects as needed

JOB REQUIREMENTS

· Diploma in Human Resources, Business Administration, or related field

· Strong understanding of recruitment processes, techniques, and best practices

· Excellent communication, interpersonal, and organizational skills

· Entry candidates are welcome, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

The Workplace Safety and Health (WSH) Manager is responsible for developing the organisation's Workplace Safety and Health Management System and establishing WSH programmes in collaboration with the organisation's management team and key stakeholders. He/She plays a strategic role in ensuring alignment between the organisation's WSH policy and its business and operational concerns.

He/She collaborates closely with colleagues in other departments to facilitate effective enforcement of WSH parameters across thethe organisation, by evaluating current processes and systems, and staying abreast of legislative requirements and industry best practices in WSH. He/She must possess a relevant qualification recognised by the Ministry of Manpower (MOM) to take on the job, and may further be required to be registered with MOM.

We are a centrally located boutique firm experiencing strong growth. As the company scales, we are looking to bring on a Recruitment Manager to develop strategic plans and system implementation to support through the next phase of growth and development roadmap.

You will be responsible for:

• Supervise, drive, and grow the recruiting team
• Improve on current process and implementing new business processes and procedures
• Monitor various recruiting metrics, costs analysis, effectiveness of sales to provide reports to the management
• Recommend and execute action plans to improve the employer brand
• Coordinate with various departments to forecast future hiring needs
• Building up the company’s professional network through relationships with HR professionals, external vendors and internal stakeholders
• Other ad-hoc duties may apply

Requirements

• At least 5 to 8 years of relevant experience (Preferably in the Recruitment Staffing industry)
• Proven work experience in Managerial / Supervisory level
• Strong business acumen, analytical skills and use of data to advice on key business insights

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

R1107107

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts. To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups
• Build strategic relationships and partner with key industry players, agencies and vendors
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely
• Oversee and approve marketing material, from website banners to hard copy brochures and case studies
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals
• Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

• A Bachelor’s degree in marketing, business or any other relevant field
• Sound understanding of marketing fundamentals and tactics
• Creative thinking and problem-solving ability
• Leadership and project management skills
• Knowledge of digital marketing and social media marketing strategies
• Excellent verbal and non-verbal communication skills
• Proficiency with marketing tools and software
• Proficient in marketing research and statistical analysis
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Optimum Solutions (Registration Number: 199700895N) is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud, Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.

API Project Manager - IT (Banking)

Key Requirements:

• At least 12+ years experience in project management in banking, financial, consulting industries with proven track record.
• Good problem solver and stay on top of the project risks and issues till closure.
• Must have hands-on API knowledge and experience.
• Must have working experience in banking domain for at least 6+ years.
• Good team player and is able to exercise formal and informal ways to lead the vertical teams in achieving the common project targets.
• Excellent presentation skills and able to front with the senior stakeholders at C level.
• Passionate, diligent, and resilient individual with ability if thrive in ambiguity.
• Previous exposure to Channels & APIs including internet banking, mobile, API and H2H knowledge will be advantages..
• Good to have PMP, Prince2, Agile certification.
• Domain - Banking

Key Responsibilities:

• Overall Project Management:
  • Responsible and track the quality, scope, timeline, effort (co-related to estimation, CR’s, complexity), resources (includes GTO, business, contractor, Professional Services resources as well as operations),
  • Develop and execute the overall project plan and analyse project proposals which impacts the schedule and budget variance which in turn contribute to meeting the overall objectives of the project.
  • Identify and schedule project deliverables, milestones and required activities and tasks.
• Stakeholder Management: Work hand in hand with Business Project Managers to manage project stakeholders and relationships - e.g. escalation, expectation, conflict, scope changes, etc. Ensure teams work in a collaborative environment
• Scope Management: Manage all changes to the agreed scope of work Review and assess all changes and impact to timeline and ensure all changes are approved by PSC
• Project Governance: Prepare investment approval deck and manage approval of project by ITC/TPWC. Organize and facilitate PSC meetings, chair PWC meetings.

Job Description

Birmingham Academy is aggressively expanding and we are seeking a responsible and experience Student Recruitment Manager to join our private learning institution. As a key member of our team, you will be responsible for recruiting both local and international students and providing exceptional aftersales services.

Responsibilities:

1. Student Recruitment: Implement effective sales and marketing strategies to attract and recruit local and international students for our diploma and higher courses.
2. Lead Generation: Develop and maintain relationships with potential students, parents, educational consultants, and partner institutions to generate leads and referrals.
3. Admissions Process: Guide prospective students through the admissions process, including conducting consultations, providing accurate course information, and assisting with application procedures.
4. Conversion Management: Follow up on leads and inquiries promptly and efficiently, addressing any concerns or queries to convert them into enrolled students.
5. Relationship Building: Establish and maintain strong relationships with educational agents, schools, and other relevant stakeholders to enhance student recruitment efforts.
6. Market Research: Stay updated on market trends, competitor analysis, and industry developments to identify opportunities for growth and improvement in student recruitment strategies.
7. Assist in the processing of course applications according to EduTrust Guideline.
8. Manage Chinese parents/students enquiries and conduct pre-course couselling in Mandrain.
9. Perform any other responsibility assigned by the reporting manager and the management team.

Requirement:

• Minimumly Bachelor or equivalent with 3 years student recruitment experience;
• Excellent communication and interpersonal skills
• Highly efficient, able to multi-task and accurate in data entry
• Professional, meticulous, detail-oriented and able to work in a fast environment

About the Client

Our client is a leading Bank

Responsibilities

§ Work with relevant business & technology group/units to comply with the Incident and Problem Management processes and procedures, to facilitate and improve incident recognition,

§ End to end ownership of the Major Incident with the aim to minimize the time to restore the services.

§ Establishing strong command and control of an Incident, establishing clear accountability and precise evaluation of complex issue scenarios.

§ Participation in all incident resolution calls to facilitate incident determination, recovery, and resolution.

§ Timely incident recognition, logging, assignment, and resolution

§ Incident progression co-ordination and monitoring of Incidents and potential areas

§ Escalation of critical and unresolved Incidents to appropriate levels of management

§ Ensure incident data is accurately captured and documented in the incident reporting tool.

§ Participate in the Root cause analysis process.

§ Work in co-operation with other Technology & Operations/Shared Infrastructure Services functions to help maintain an acceptable audit rating.

§ Capture Incident timelines in ticketing tools, Incident Impact and Resolution Duration and the associated KPIs.

Skills/Requirement

§ Bachelor’s degree in business, Computer Science, or related discipline required.

§ ITIL certification is a must.

§ 5-9 years managing complex IT initiatives in a matrix environment or Operational Line Managers experience is preferred.

§ Experience in Application support, Knowledge on EOD Batch processing, Infrastructure (Storage, Network,

§ Unix/Linux etc.), Web/Application/Middleware services, Good to know Payment’s flow.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R23118975 (ABDUL RAHMAN ANSARI RAJA)

**********************************

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By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

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Programme Executive

Working days: 5.5days

Working Times: Monday - Friday (9am to 6pm) Saturday (9am -1pm)

Working location: Eunos

Salary range: SGD 2600 - SGD 3500

Job Details

As a Programme Executive, you will be part of the Centralised Programme Coordination Team, and will be responsible for ensuring that programmes are delivered in a consistent, effective, and efficient manner that meet the required standards of relevant policies and regulations.

Job Responsibilities:

• Plan, organise and conduct active ageing programmes to the elderly in the community.
• Ensure that programmes meet the required standards and achieve the desired outcomes of client engagement
• Implement new programmes and/or services for service users based on needs.
• Conduct programme evaluation to gather feedback for all regular programmes
• Identify areas of improvement and initiate enhancements/improvements.
• Coordinate and manage stakeholders communications for programmes and services.
• Guide volunteers in executing programme activities.
• Manage programme budgets and resources.
• Work with other organisations to execute programmes.

Job Requirements

• Diploma in any discipline
• Experience in programme coordination, preferably in a social service or healthcare setting

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Optimum Solutions (Registration Number: 199700895N) is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud, Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.

Role : Payments, Cash Management Project Manager

Job Description:

• Should have 12+ years of working experience in large projects implementation, particularly in Transactional Banking / Swift Payments,Cash Management, Cards
• Must have working experinece in managing the Cash Management, SWIFT Payment systems and Cards systems in the Banking and Financial Services industries.
• Engage with delivery, hosts team and other partners.
• Overall Project Management: Responsible and track the quality, scope, timeline, effort (co-related to estimation, CR’s, complexity), resources (includes GTO, business, contractor, Professional Services resources as well as operations), Develop and execute the overall project plan and analyse project proposals which impacts the schedule and budget variance which in turn contribute to meeting the overall objectives of the project.
• Identify and schedule project deliverables, milestones and required activities and tasks.
• Stakeholder Management: Work hand in hand with Business Project Managers to manage project stakeholders and relationships - e.g., escalation, expectation, conflict, scope changes, etc. Ensure teams work in a collaborative environment.
• Scope Management: Manage all changes to the agreed scope of work Review and assess all changes, impact to timeline, and ensure all changes are approved by PSC.
• Project Governance: Prepare investment approval deck and manage approval of project by ITC/T PWC. Organize and facilitate PSC meetings, chair PWC meetings.
• Risk and Issue Management: Manage overall project risk, track risk aging, work through escalations, change governance and related issues. Implement the risk mitigation plans.
• Process Adherence: Partner with relevant stakeholders in ensuring that the system development methodology is followed, and the relevant artefacts are delivered on time with quality, in adherence to the development methodology/approach.
• Project Reporting: Measure, monitor and report progress to stakeholders at various levels of organization across the enterprise with the right quality, consistency in content. Implement project communication plan and review status reports prepared by project personnel and modify schedules or plans as required.
• Domain : Transactional Banking (Cash Management / Payments)

Job Description

• Responsible for the timely management reporting of business entities
• Prepare financial reports and presentations that include detailed analysis on variance and cash flow to support key business decision making
• Partner internal and external stakeholders to ensure timely and accurate forecasts and budgets
• Prepare tax computation and relevant tax schedules
• Manage overseas service provider (Corporate secretary, Accounting), if required
• Support system implementation / improvements
• Support external and internal audits
• Preparation of Financial Statements
• Ad Hoc reports as required by the management team

Job Requirements

• Degree in Accountancy or equivalent
• Minimum 8 years of relevant work experience with Big 4 audit experience preferred
• Knowledge in SAP S4 Hana and BPC is added advantage
• Proficiency in Microsoft Office applications
• Good understanding of the FRS and relevant Accounting Standards
• Ability to communicate, present and influence internal and external stakeholder

As the Senior Manager/Assistant Director, IOC, you will lead the planning, implementation and continuous improvement of the Integrated Operations Centre (IOC) for Health and Social Care Division and scale up the various functions for the entire organisation in SLEC.

Responsibilities:

1. Support the Mission and Vision of SLEC

a. Be committed to SLEC’s mission and vision and support SLEC’s growth goals and strives to fulfil our strategic mandate.

2. Superior Situation Awareness and Resource Management

a. Enable the IOC to possess superior situational awareness of all capacities and utilization/efficiency rates of all facility and manpower resources across all service lines and services for SLEC on a daily basis.

b. Create business intelligence/analytics with the preparation of Dashboards and Key Performance Indicators (KPIs), which includes Wait Times for Admission, utilisation rates of facilities, efficiencies of staff and etc.

c. Drive performance management with the measurement of performance gaps and recommend improvement opportunities.

d. Collaborate with various HODs of Services/Divisions to improve efficiencies and utilisation rates of all manpower resources and facilities.

e. Liaise with HODs of Services and Centres in possible cross-deployment of manpower resources when minimum headcount/manning situations are breached.

3. Contact Centre Operations

a. Coach and manage Contact Centre Agents to ensure they deliver class-leading service quality which results in high client satisfaction scores and Net Promoter Scores (NPS).

4. Incident Reporting and Management

a. Classify, report and manage incidents using Incident Reporting matrix and protocols.

b. Alert all relevant stakeholders and senior management promptly on major incidents.

c. Facilitate After Action Reviews (AARs) after each incident with relevant stakeholders and share learnings with senior management and colleagues.

5. Care Integration

a. Harnessing technologies, collaborate with HODs to generate a 360 view of each client.

b. Collaborate with relevant HODs and facilitate the formulation of integrated and standardised care plans across various Services and facilities.

c. Facilitate the planning, development and standardisation of care plans which are outcome and evidenced based.

6. Operations Excellence

a. Assist in the formulation in the Operations Excellence Framework.

b. Map and standardise key processes across Services and facilities (including, Admission, Assessment, Financial Counselling, Care Delivery, Billing, and etc).

c. Identify improvement opportunities and work with HODs and Kaizen/Lean Champions to reduce waste, add value and improve efficiencies.

d. Collaborate with HODs to ensure compliance with Standard Work and embark on PDCA/PDSA cycles as part of the continuous improvement effort.

7. Service Excellence

a. Assist in the formulation of the Service Excellence Framework.

b. Champion the Voice of our Customers (VOC), with a holistic plan to engage, understand and improve the Satisfaction and Net Promoter Scores (NPS) of all Centres and Services.

c. Assist in the implementation of building blocks of the Service Excellence Framework. These include including the following:

i. Service Charter/Vision

ii. Service Transaction Maps (STMs)

iii. Service Measures and Metrics

iv. Service Benchmarking

v. Training and Development

vi. Rewards and Recognition, including Role Modelling

vii. Service Culture

Requirements:

1. Education and Credentials

a. Minimum bachelor’s degree in healthcare administration, business administration or relevant field.

b. Minimum 5 years experience in resource management and supervision in frontline operations.

c. Experience in healthcare/social services sector will be advantageous.

2. Job Requirements

a. Deep knowledge of healthcare service and business models, organization and operations, exposure to community health and innovation.

b. Demonstrates strategic thinking abilities.

c. Excellent problem-solving skills with strong conceptual, highly structured, and analytical capabilities to deal with ambiguities.

d. Committed, self-motivated and action-oriented personality with strong ownership to drive business performance and the success of strategy development and implementation.

e. Ability to work independently across different business units and staff levels.

f. Experience working with internal and external stakeholders.

3. Technical Skills

a. Kaizen/Lean trained with practical experience in mapping and standardizing processes.

b. Prepare Work Instructions/SOPs and Workflows for enterprise-wide implementation.

c. Experienced in managing external clients’ feedback, incident management and generating Dashboards/Reports for Leadership Team’s review.

d. Experienced in the planning and implementation of new systems/technologies enterprise-wide.

e. Strong team player with good collaboration skills with multiple internal and external stakeholders.

f. Self-driven and pro-active with high capacity in managing multiple projects/assignments simultaneously.

Proficient in the use of Microsoft Office applications.

• Industry : Automotive
• Location : West
• Salary Range : Up to S$9,000 Per month

Responsibilities:

• Manage the entire aftersales operations to achieve profitability and meet customer satisfaction targets
• Motivate the team to meet business objective within a culture of continuous improvement, process excellence and efficiency
• Manage and control all Aftersales standards processes and audits as per manufacturer’s requirements
• Ensure the workshop complies with legal requirements and safety standards
• Maintain strong collaborative relationship with manufacturer
• Maintain strong rapport with customers

Requirements:

• Minimum 5 years of managerial experience within the motorcycle industry
• Passion for customer service and experience in a service-oriented environment
• Strong communicator with a customer-centric personality
• Excellent people management and interpersonal skills
• Process-driven, highly motivated and results-oriented

Job ID: L6XRY7VW

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

HR Duties & Responsibilities

Successful and timely recruitment of staff according to the procedure and smooth onboarding into the organisation.

· Managing employee life-cycle – Employment contracts, probation evaluation, confirmation, Appraisals and Exits.

· Be the single point of contact for all HR matters.

· Resolving grievances and complaints following School policies and procedures.

· Effective coordination of performance management cycle, accurate delivery and administration of salary review

· Taking ownership in implementation and execution of HRMS across Singapore Campus.

· Preparing Annual engagement Calendar and organising events for staff.

· Identification of Training needs for the staff and roll out Training plan as per Budget.

· Keeping track of staff leave / Attendance and providing inputs for payroll to finance Department.

· Ensuring adherence to MOM Singapore Employment Act guidelines .

Other HR Support

· Timely delivery of HR statistics/projects as requested by Mumbai office.

· Maintaining Employees files and other critical HR records.

· Providing inputs for quarterly Newsletter.

Admin role

· Manage On Campus and Off Campus Events

· Procurement and Vendor Management

· Manage ac

Our client is a one of the leading players in the FMCG industry. Due to business needs, they are now recruiting a Logistics Operations Executive to be part of their Operations team to support their business needs. They are located in the West - easily accessible.

Job Description Logistics Operations Executive:

• Utilize the Warehouse Management System (WMS) for effective route scheduling and order processing.
• Meet performance targets for despatch operations, including punctual deliveries and minimizing complaints.
• Become proficient in the Transport Management System (TMS) and address inquiries regarding the system.
• Assist in fulfilling delivery needs for stores and warehouse operations.
• Strategize and execute daily tasks with a focus on efficiency, aiming for high productivity and precision.

Requirements:

• Diploma in Supply Chain/ Logistics
• At least 2 years of transport/ logistics experience in Warehouse/ Distribution Centre
• Proficient in MS office (especially Excel)
• Comfortable with rotating shift

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

Jobscope

• Oversee strategic internal and external communications efforts, utilizing various channels such as social media platforms (e.g., TikTok, Instagram)
• Spearhead Public Relation campaigns to bolster major campaign launches
• Collaborating with internal departments (Commercial, Operations, E-commerce, etc.) to meet campaign objectives effectively.
• Handle media inquiries, collaborating with relevant internal teams to formulate responses and develop key messaging.
• Utilize consumer insights to gain a deeper understanding of consumer behavior and perceptions, enabling the development of tailored marketing communication strategies that drive business growth.
• Work closely with external agencies, when necessary, to achieve business and campaign objectives
• Monitor and analyze campaign performance metrics to ensure the delivery of a favorable return
• Engage in collaborative efforts with strategic suppliers for joint marketing initiatives.
• Maintain oversight of marketing budgets and track expenditures.
• Assist in conceptualizing, developing, and executing communication strategies
• Drive marketing communications for Own Brand launches to fulfill growth targets.
• Evaluate and measure the effectiveness of launch campaigns.
• Act as the primary CSR advocate, reinforcing the company's CSR agenda.
• Support and facilitate all CSR-related activities, initiatives, and campaigns.
• Manage relationships with NGOs and serve as the primary contact for CSR opportunities.

Requirements:

• Min Degree in Mass Communications, Business, or Marketing.
• Prior experience in Retail/FMCG is preferred.
• Demonstrated experience (minimum 3 years) in Public Relations and Brand Communications in Singapore.

All qualified applicants, please send in your resume to:

[email protected]

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

About Us:

XIN CHENG CONSULTING is a leading consulting firm specializing in immigration services and educational opportunities in Singapore. With a focus on personalized service and expert guidance, we assist individuals and families in navigating the complexities of immigration processes and accessing top-tier educational institutions in Singapore.

Job Description: As a Sales Consultant, you will play a pivotal role in driving sales and promoting our immigration and education services to prospective clients. Your responsibilities will include:

• Engaging with clients to understand their immigration or educational needs and aspirations
• Providing comprehensive consultations and personalized recommendations tailored to each client's situation
• Developing and implementing effective sales strategies to meet and exceed sales targets
• Building and maintaining strong relationships with clients through ongoing communication and support
• Keeping abreast of immigration policies, educational programs, and industry trends to provide accurate and up-to-date information to clients
• Collaborating with internal teams to ensure seamless service delivery and client satisfaction
• Representing the company at industry events, seminars, and networking opportunities to expand the client base and promote our services

Qualifications:

• Fluency in both English and Chinese (Mandarin), with proficiency in Cantonese highly preferred.
• Proven experience in sales, preferably in a consulting or service-oriented environment
• Strong interpersonal and communication skills, with the ability to build rapport and trust with clients
• Knowledge of immigration procedures and educational opportunities in Singapore is an advantage
• Results-oriented mindset with a track record of achieving sales targets
• Excellent organizational and time management skills
• Bachelor's degree or equivalent experience preferred

Benefits:

• Competitive salary and performance-based incentives
• Comprehensive training and ongoing professional development opportunities
• Opportunities for career advancement and growth within the company
• Supportive and collaborative work environment