Job Description

• Industry/ Organization Type: F&B
• Position Title: Operations Manager
• Working Location: Bukit Timah
• Working Hours: 5 days (Monday to Friday 9 AM-6 PM)
• Salary Package: Basic Salary up to $7,000 + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Oversee daily operations, ensuring that all processes and procedures are executed efficiently and effectively
• Manage logistics, inventory, and supply chain activities to guarantee timely delivery of products and services
• Conducting thorough market research to identify opportunities for operational improvements and staying informed about industry trends and best practices
• Analyze operational data, customer feedback, and performance metrics to build successful strategies and improve operational performance
• Developing and refining operational policies, ensuring consistency across all activities, and creating compelling standard operating procedures (SOPs) that enhance productivity
• Overseeing staff training and development, ensuring a high level of competency and morale within the team
• Plan and execute projects, coordinating with vendors, suppliers, and other partners to ensure seamless execution
• Develop and manage the operations budget, ensuring optimal allocation of resources, and monitor expenditures and return on investment (ROI) for all activities

APPLY NOW!!!

• Bachelor’s Degree in Business Administration, Marketing, or a related field
• Has 5-10 years of operations management experience (preferably in F&B) with a solid track record of leading operational activities and strategies
• Strong knowledge of logistics, supply chain management, and operational best practices

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67198 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Benefits:

1. Lead impactful projects and gain hands-on experience in implementing innovative service strategies and system integration.
2. Be part of a forward-thinking team in a dynamic work environment that values personal growth, development, and collaboration.
3. Balanced 5-day workweek, ensuring you have time for personal pursuits and work-life harmony.
4. Opportunity to work closely with high-profile clients and strengthen your expertise in MAS Outsourcing Guidelines (OSPAR).
5. Leadership growth potential, including team building and direct client engagement.

Job Description:

We are seeking an experienced Operations Executive to oversee and optimize service delivery, operations, and project management. The role demands a proactive and strategic mindset to enhance service standards, drive team performance, and maintain strong client relationships.

Roles & Responsibilities:

• Manage collection operations, projects, and overall service delivery.
• Implement effective service strategies and drive service improvements.
• Conduct performance reviews and ensure compliance with Service Level Agreements (SLAs).
• Lead and manage teams to foster a collaborative and high-performing environment.
• Build and maintain strong relationships with clients to ensure satisfaction and retention.
• Advocate for customer sales and services excellence.
• Familiarize and comply with MAS Guidelines on Outsourcing (OSPAR).
• Oversee system implementation, integration, and ongoing management.
• Perform any ad hoc duties or projects assigned by management.

Requirements:

• Diploma or Degree in any discipline, or relevant operational experience.
• At least 3-4 years of relevant experience in operations, preferably in a call center environment.
• Knowledge of AR/AP processes is an advantage.
• Strong verbal and written communication skills.
• Excellent presentation and interpersonal skills.
• Meticulous, detail-oriented, and able to work under tight deadlines with minimal supervision.
• Proficiency in managing client relationships and operational processes.

Additional Information:

• Location: 1 Sims Lane, #03-05/06, Singapore 387355.
• Salary: Up to $3,500 basic + Variable Bonus.
• Working Days/Hours:Monday to Thursday: 9:00 AM – 7:00 PM
  Friday: 9:00 AM – 6:00 PM
  

THE ROLE

Handle cargo operations including quantity & quality control, vessel operations, vessel vetting, instructions on loading/discharging/ inspections, demurrage management, cargo insurance matters, checking letter of credit and related troubleshooting
Blending operations, blending component evaluations, instructions on blending/ inspections, inventory management & projection, knowledge in cargo sampling & testing, related documentations and related troubleshooting
Record/ update the database related with the above transactions
Other ad hoc duties

REQUIREMENTS

Bachelor’s Degree from a recognized university
5-10 years of hands-on experience in cargo and vessel operations in an oil and/or gas trading company
Knowledge in Maritime law
Excellent skills in Excel are preferred

Job Description

• Execute a project effectively once a project order is being received
• Have a complete understanding of the requirements of the project and the delivery schedule
• Liaise with purchasing team with regards to the procurement of the items
• Work with various departments to problem solve and mitigate arising issues such as facilitating changes in project requirements in terms of products or the delivery schedule.
• Handle the billing for each project in an accurate manner
• Maintain excellent control on inventory to facilitate timely shipment and delivery, thereby maximising customer satisfaction and minimising cost;
• Plan, schedule as well as coordinate materials availability to meet customer requirements
• Engage in regular meetings with internal departments to review project, production and procurement updates
• Other related duties as required by HOD/ Management

Requirements:

• Recognised Diploma or Degree in any field
• Preferably 2 years' experience in a related customer-facing field (Eg, Customer Service, Order Processing, Sales Coordination, etc)
• Working experience in import/export or related environment would be advantageous
• Working knowledge and experience in SAP system preferred but not a must

HOW TO APPLY:

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

What you'll be doing

• Oversee daily healthcare service operations, including planning, scheduling, and monitoring
• Coordinate with internal teams and external stakeholders to manage services and resolve issues
• Analyse data to identify improvements and optimise processes
• Support the development and execution of operational strategies
• Assist with healthcare service-related project management

What we're looking for

• Bachelor Degree level
• 1 - 2 years of experience preferably in customer facing and administrative role
• Proven experience in a similar service operations role, preferably in the healthcare industry
• Strong analytical and problem-solving skills, with the ability to interpret data and make data-driven decisions

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

We are a new upcoming Chinese themed bar on 2024 January, and we're currently looking for Operations Manager. As this is a new establish company, there is not much rules and regulations, or so called terms.

Your job scope will be

• Inventory management and cost control
• Customer service
• Financial management
• Event planning and execution
• Customer experience management
• Supplier management and Building supplier relationships

So the benefits here will be

• Young boss with young mindset - yes I did work with others before thus I wanted everyone to be paid fair and comfortable.
• You can suggest your idea to me anytime

Minimum skill and experience needed.

Key Responsibilities:

Oversee and supervise the entire setup and operational performance of the central kitchen.

Monitor purchases and orders to effectively manage cost flow, ensuring operation costs and overheads stay within budgeted levels.

Ensure all employees adhere to food hygiene practices and safety standards.

Develop and implement SOPs in central kitchens, shop outlets, and delivery units to uphold food quality and standardization.

Assist in ingredients matching, creating fusion food menus, and supporting the Chef in new menu development.

Coordinate with Human Resources, including managing part-timers and cleaners, to maintain labor costs within budget while maximizing productivity.

Streamline service processes to enhance productivity and efficiency in central kitchen operations and dining services.

Carry out additional duties as assigned by management.

Job Description:

• Maintains customer satisfaction by providing problems-solving resources.

• Achieves customer service objectives by contributing customer service information and recommendations to strategic plans and reviews.

• Identifies customer service trends and determines system improvements.

• Retail working hours.

Job Requirement:

• Possess good experience to the above.

• Good interpersonal and communication skills.

• Possess customer service skills.

• Able to work retail hours and on weekends.

• Manage the operations department, leading a team of over 10 staff members.
• Ensure the seamless execution of daily air and sea shipment operations.
• Resolve operational challenges and address issues promptly and effectively.
• Uphold discipline and professionalism within the operations team.
• Possess in-depth knowledge of Singapore Customs regulations, airlines, and shipping lines.
• Exhibit self-motivation, independence, and a proactive attitude toward work.
• Be open to working overtime when required.
• Have a minimum of 1 year of experience as a manager or team lead in the freight forwarding industry.
• Be well-versed in import and export procedures for both air and sea shipments.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No. 20C0270

About the Role:

We are looking for an experienced and dedicated Service Operations Director to lead and oversee the service operations in Gain City Logistics. He/She shall ensure timely and accurate responds to feedback and take an active role in resolving any issues. You may also be involved in sales, transportation, stock control, warehousing and monitoring the flow of goods.

Responsibilities:

• Develop and implement service and logistics strategies that align with our business goals and customer needs
• Lead and manage high-performing teams across service operations, logistics, and transportation
• Foster a culture of customer-centricity, continuous improvement, and operational excellence
• Drive process improvements, efficiency gains, and cost savings across the service and logistics value chain
• Collaborate with cross-functional teams, including sales, marketing, and finance, to ensure seamless execution and alignment
• Analyse key performance metrics, identify areas for improvement, and implement data-driven solutions
• Ensure compliance with regulatory requirements, industry standards, and company policies
• Review workflow improvements to enhance efficiency and responsiveness
• Establish performance metrics for customer representatives
• Establish service level and requirements for the department
• Develop and implement methods to record, assess, and analyse customer feedback

Requirements:

• Minimum a bachelor's degree in Logistics and/or Supply Chain or equivalent
• Has at least 10 years of management and customer service experience

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Retail Operations Manager, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Retail Operations Manager:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

• Oversee the operations department & leading a team of 10+ staff members.
• Ensure smooth daily operations for both air and sea shipments.
• Address and resolve operational challenges and issues effectively.
• Maintain discipline and professionalism within the operations team.
• Possess strong knowledge of Singapore Customs, airlines, and shipping lines.
• Demonstrate self-motivation, independence, and a proactive work approach.
• Be willing to work overtime when necessary.
• Have at least 1 year of managerial or team lead experience in the freight forwarding industry.
• Be familiar with import and export processes for both air and sea shipments.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No. 20C0270

Job Overview

We are seeking an experienced Senior Business Operations Manager to oversee and enhance the operational aspects of our organization. This individual will play a key role in streamlining processes, driving efficiency, and ensuring alignment with business goals. The ideal candidate has strong analytical skills, leadership capabilities, and a proven track record in managing business operations.

Key Responsibilities:

1) Sales & Marketing management

Budget preparation

Plan, develop and execute sales strategies and activities within Singapore (Including retail)

Sales analysis and sales progress monitoring

Oversee the development of marketing campaigns and promotions, Social Responsibility and Sustainability, ensuring alignment with business goals.

Enhance after-sales-service in respective region

2) Develop new customers and markets

Explore potential customers – local and overseas

3) Products pricing management

Establish and revise pricing, monitor price competitiveness and x-rate for products

4) Reports Preparation – Sales, Marketing and management report.

5) Market visit- SEA, India and Maldives etc

6) Contract management (sales & purchase, after sales service agreement, tester agreement)

Job Requirement:

- Proficient Skills of English, Chinese, and Japanese (Min. N2 level)

- Experience in fishing equipment or related industry

- Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.

- Minimum 10 years working experiences in Japanese company.

- Management experience of 5 years or more, with a minimum staff of 10.

- Strong Leadership skills with the ability to inspire and manage diverse teams.

- Ability to analyze data, identify trends, and make data-driven decisions,

Job Responsibilities:

• Support Operations Manager in ensuring effective mall operations and maintenance.
• Prepare budgets, manage maintenance contracts, and oversee expenses.
• Coordinate Asset Enhancement Initiatives, tenant renovations, and promotional activities.
• Lead technicians and vendors while addressing feedback and service requests promptly.
• Serve on the Emergency Response and Environmental Health Safety (EHS) teams for risk assessments and safety audits.

Job Requirements:

• Degree/Diploma in Engineering, Real Estate, Facilities, or Estate Management.
• Strong initiative, leadership, and interpersonal skills.
• Resourceful, systematic problem-solving, and ability to meet tight deadlines.
• Effective communication skills and flexibility to work beyond standard hours.
• Open to learning and potential lateral movements between asset classes based on business needs.

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume.
• All shortlisted candidates will be contacted.

Jason Ng
Direct Line: 6697 7967
EA License No: 91C2918
Personnel Registration Number: R23113333

About the role:

The OA role has the responsibility to support vessel day to day operations such as:

Assist the Vessel Operations Superintendent as instructed and ensuring deck plan for project equipment is ready including assisting the VOS with mobilisation and demobilisation activities in an efficient and timely manner. File time sheets of the contractors and maintain documentation of certification / service reports for equipment mobilized.

• Liaising with Vessel Operations Superintendent and subject matter experts to ensure that all mobilisation related documentation such as service reports, Work Instructions, NDT reports, class inspection records, etc are filed.
• Actively involved to maintain the Action Tracker Coordination Meetings and Corrective Action Registers.
• Oversee and maintain the inventory of the parts for a specific project with the support of the back deck supervisor / offshore manager / technical coordinator. Reorder project consumables as necessary timely.
• Under the supervision of the VOS, supervise shore contractors for maintenance, mobs and demob activities and ensures logistics and procurement plans are planned and conducted safely and efficiently in coordination with the central logistics team.
• Assist the VOS for readiness of port call activities such as bunkering, agency selection, logistics of spares and consumables with purchasers, offshore manager / party chief and project manager.
• Prepare basic deck layout using ACAD and liaise with the 3rd party naval arch to obtain equipment sea fastening drawings. Submit the sea fastening drawings and calculations to class as necessary for approvals. Arrange for class surveyor inspections.
• Review equipment Installation structural / piping drawings for mobilisation and demobilisation. Ensure compliance to the inventory required for project specific tools with vessel equipment.
• Working closely with procurement teams to manage vendors, raise purchase requisitions follow up with goods receipts (GRN) and vet service invoices from the vendors for works performed onboard.

Requirements:

Education: Third-level technical or similar university degree education in Mechanical / Marine Engineering with several years’ work experience

Working experience: Fresh graduate level or upwards with Experience

Valid driver’s license with acceptable motor vehicle record required

Others:

Proactive, positive attitude, meticulous with good attention to detail

• Strong ability to follow-up on pending actions / activities
• Flexible, reliable, independent, and able to work well in fast-paced, constantly changing environment
• Experience in a similar position (mainly offshore operations as field engineer or installation engineer, knowledge of transportation planning, lift planning…) is a plus.
• Engineering background is a must.
• High-level knowledge of logistics field is a plus.

Hao Ren Hao Shi 好人好事 is currently seeking an energetic and resourceful person to join our team as Operations Executive. The candidate will be responsible for managing our programs and general day to day operations.

The successful candidate must enjoy speaking to people,

You will be working with a fast moving and vibrant team serving the Singapore Community.

Job Description:

• Assist in planning, managing, and executing daily operations related to food distribution programs and the Community Mart.
• Coordinate with external stakeholders, including suppliers, donors, volunteers, and community partners, to ensure seamless delivery of services.
• Monitor and ensure compliance with organisational policies, safety standards in all operations.
• Identify operational inefficiencies and propose solutions to enhance productivity and effectiveness.
• Assist in planning and implementing special events or campaigns
• for food distribution and community engagement.
• Support volunteer engagement efforts by ensuring volunteers are well-coordinated, trained, and aligned with organisational goals.
• Handle ad hoc duties assigned that relate to our core activities, including but not limited to logistical support for food drives, administrative tasks, or support for outreach programs
• Act as a point of contact for resolving day-to-day operational issues.

Requirements:

1. Organisational skills: Ability to multitask

2. Communication skills: Good verbal and written communication skills

3. Proficiency in Microsoft Office

4. Passion for community work and a commitment to making a positive impact

5. Flexibility to work evenings or weekends during community events or campaigns.

How to Apply: If you are passionate about making a positive impact in the community and meet the requirements outlined above, please submit your resume and cover letter to [email protected] with subject title “Job Application”. In your application, please state your expected salary.

Deadline for Application: 31 December 2024

We appreciate your interest in joining our team at Hao Ren Hao Shi. Together, we can work towards a brighter future for those in need in our community.

Operations Supervisor Duties:

• Manage and lead a team responsible for completing complex tasks in an efficient and profitable manner
• Establish and maintain effective working relationships with all internal and external contacts
• Direct and monitor employees’ work, including resource allocation and level of performance
• Create and implement schedules, procedures, and work instructions
• Monitor, evaluate, and meet with employees
• Regularly provide employee feedback
• Assist in the development and implementation of company policies and procedures
• Constantly monitor and manage day-to-day activities of employees

Operations Supervisor Requirements:

• A high school diploma or GED.
• A bachelor's or associate's degree in operations management or business management may be advantageous.
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

Job Description:

• Responsible for the stock count of cars.
• Conduct regular maintenance checks to ensure the cleanliness of cars before handing them over to customers.
• In charge of spare car keys as well as labelling.
• Assist and coordinate with other departments on their car storage arrangements.
• Other ad-hoc duties as assigned.

Requirements:

• Candidates must possess at least O Level / N Level certificate.
• At least 1 year of working experience in the related field
• Eloquent and good communication skills
• Highly organized and meticulous
• Ability to work effectively in a team
• Comfortable liaising with people across all levels

Job Description & Requirements

We are looking for a detail-oriented individual to join our team as the operations supervisor. The responsibilities of the operations supervisor include training and supervising employees, reducing operational costs, monitoring their department's compliance with operational policies, and keeping up-to-date with the progress of administrative duties.

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• A high school diploma
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

Job Responsibilities

• Manages and handle incoming & outgoing emails
• Ensures cases are sent or attended within the standard turnaround or within the agreed turnaround time to customers.
• Working with team members to ensure the Service Level for Emails, Letters, Faxes Payment Advice and Social Media management are met daily.
• Render support to submit waiver requests for those waiver cases submitted via IVR
• Adherence to the rules and guidelines as per the Bank's Code of Conduct and Group Banking Operations Policy when handling emails, faxes, letters, processing requests and Social media management.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Conrad Service Guest Service Executive is responsible for making the guest’s experience over the phone as pleasant as possible, by extending a warm greeting, assisting the guests with any special request and respond to any queries in a timely manner. The Conrad Service Guest Service Executive is to supervise the activities of the Conrad Service Center and provide efficient communication across various departments, to ensure guests receive optimum service in accordance with the standards, policies and procedures of the Conrad Hotels and Resorts.

What will I be doing?

As a Conrad Service Guest Service Executive you are responsible to oversee the Conrad Service Team activities and ensuring the completion of daily tasks. To support the Conrad Service Center Manager in the absence to communicate any updated information from the various departments to deliver outstanding guest service through every phone call. Specifically, you will be responsible for performing the following tasks to the highest standards:

• To ensure the highest standard of service is maintained showing a pleasant and courteous manner when handling calls, following the Forbes standards.
• Answer all internal and external calls pertaining guest requests, hotel restaurants bookings, handle e-mails and guest communications, responding to all enquiries and special requests.
• To handle any guest comments and to liaise with the Duty Manager when required.
• Handle several calls at any given time.
• Be knowledgeable of all hotel facilities, restaurant and bar menus and special promotions and be familiar with the different restaurant floor plans and capacity.
• Ensure maximum guest recognition and accuracy using our guest history information.
• Give adequate directions of the hotel from any locations.
• Ensure streamline communication with the team and guests and achieve consistent results.
• Follow through and constantly update the restaurant guest’s database to be efficient and consistent in relation to regulars and VIPs. This includes keeping track of Guest birthday, Anniversary to offer to make reservation, if the guest wishes to dine with us.
• Ensure all communication are efficiently made in regards to enquiries, groups or daily reservations.
• Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene.
• To be fully conversant with the Hotel’s emergency system and to ensure the correct procedure is known and carried out at all time.
• To ensure a high standard of telephone equipment is maintained at all times.
• To ensure all messages are handled accurately and promptly.
• To ensure all wake-up calls are correctly recorded and processed.
• To ensure all Conrad Service Center TM are familiar with any daily events occurring in the hotel and in-house VIP’s.
• To ensure full security of the Conrad Service Center is maintained at all times.
• To ensure that a practical manual backup is available and trained in case of a ‘System Down’ status.
• To have good knowledge of the procedure of handling Kipsu, SynergyMMS and OnQ PM.
• To control the hotel’s telephone and mobile phone inventory.
• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Conrad Service Guest Service Executive serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Senior High School education or specialty in Hospitality.
• Positive attitude and Excellent grooming standards
• Committed to delivering high levels of customer service
• Flexibility to respond to a range of different work situations
• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
• Open minded and outgoing personality.
• Calm, organized work ethic with the ability to prioritize and meet deadlines
• Excellent supervisory, inter-personal, and communication skills (Oral and Written)

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Responsibilities:

• Manage and supervise a team in the operations department.
• Ensure seamless daily operations for air and sea freight shipments.
• Address challenges and resolve issues related to operations.
• Uphold discipline and professionalism within the department.

Requirements:

• Lead, manage and supervise staff
• Degree in Supply Chain/Logistics or Business or related field.
• At least 2 years of working experience in a similar industry.
• Profound expertise in ocean and air freight industry.
• Strong knowledge of Customs regulations, airline protocols, and shipping line procedures.
• Proficient in using MS Office Applications.
• Good in presentation and negotiation skills.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• MANAGE STOCKS AND EQUIPMENT AND ENSURE THEY ARE SUFFICIENT FOR EACH EVENT
• ENSURE CATERING SET-UP MEETS THE CLIENT'S EXPECTATION
• TRANSPORT FOOD TO LOCATION SUCCESSFULLY
• MAINTAIN CUSTOMER SERVICE AND CLEANLINESS
• MONITOR SANITATION PRACTICES AND FOLLOW WORKPLACE SAFETY AND REGULATION
• CARRY OUT DUTIES AS ASSIGNED BY SUPERIORS
• MANAGING LOGISTICS STAFFS AND COORDINATING SCHEDULING AND WORKLOADS
• HAVE EXPERIENCE IN CATERING SET-UP
• MIN 3 YEAR EXPERIENCE IN CATERING OPERATIONS

• MEDICAL BENEFITS
• PHONE ALLOWANCE
• ATTRACTIVE PERKS AND BENEFITS

Responsibilities:

• Operations Management: Oversee daily activities of multiple restaurants, ensuring smooth front and back-of-house operations, adherence to service quality, and guest satisfaction.
• Training and Compliance: Drive operational excellence through regular training, inspections, and implementation of SOPs and regulatory compliance measures.
• Resource Allocation: Monitor and allocate resources effectively, addressing operational issues promptly to minimize service disruptions.
• Team Development: Lead and coach the Operations Team, setting performance metrics and individual development plans.
• Brand Promotion: Ensure consistent execution of marketing campaigns and uphold brand standards to reinforce brand identity and enhance customer experiences.
• Financial Optimization: Analyze P&L statements, control expenses, and identify cost-saving opportunities to achieve budgeted revenues and financial targets.
• Inventory and Efficiency: Implement inventory control systems to reduce waste and improve operational efficiency.
• Staff Management: Oversee hiring, training, and supervision of staff, ensuring adequate staffing levels, positive work environments, and career development opportunities.
• Food Safety and Compliance: Maintain food safety and sanitation standards through routine audits, training, and prompt resolution of safety concerns.
• Safety Protocols: Conduct safety inspections, enforce compliance with workplace policies, and implement preventive measures for risk reduction.
• Strategic Projects: Recommend and execute market evaluations, new product launches, restaurant refurbishments, and investment projects, including new openings and equipment purchases.
• General Support: Perform additional responsibilities as assigned by the General Manager to support overall business objectives.

Requirements:

• At least 3 years working experience in F&B Operations management or related industries.
• Able to work on weekends or even public holidays when required.
• Strong analytical skills
• Strong knowledge in POS, Inventory system and related matters
• High level of adaptability, resilience, and the ability to thrive in a fast-paced environment.

The position is responsible for the overall cleanliness of the hotel and surroundings are maintained at the highest standards in the most cost effective and productive manner. It includes proper monitoring of guest and cleaning supplies, lead the team to create a memorable experience for the guest and assist the Director of Housekeeping whenever needed. Provide administrative functions in the areas of recruitment training and development, people and performance management and social welfare.