We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

• Position : Product Manager (Must be from Safety Products Background/PPE/Consumables) - Up to $8000
• Location : Bukit Batok (Relocating to Gul Link in July)
• Working hours : Monday to Friday | 8.30am to 5.30pm
• Salary (commensurate with experience) : Up to $8000 + Variable Bonus + Transport Reimbursable + Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Industrial Safety Products

Main Responsibilities:

• To solidify and grow Safety Division by understanding market
• requirements, and developing short-term and long-term product sales strategies, thereafter managing and achieving key objectives set
• Facilitate Safety Product sales growth via developing short-term and long-term product sales strategies, thereafter managing and achieving key objectives set.

Product Management

• Refining and building product range, thereby obtaining new complementary distributorship or products
• Discussing, managing targets and maintaining distributorship for manufacturer's products.
• Supporting and working with sales team to gather market information to develop sales strategy and refine product range (i.e. product issue, new/product/transition, technical advice, product sourcing, etc)
• Conducting product training for sales, customer service and overseas distributors
• Maintaining professional and technical knowledge by attending relevant workshops and participating in publications or societies

Product Marketing

• Planning, budgeting and executing marketing plans (e.g. exhibitions, EDMs, product campaigns, etc).
• Liaising with marketing to come out with contents for monthly email advertisement.
• Analysis and adoption of effective marketing channels.
• Assist with new product or principal launch

Purchasing/Pricing Matters/Tenders

• Securing new complementary distributorship or products
• Discussing, managing targets and maintaining distributorship for principals' products.
• Prepare the quarterly Business Development Plan and execute stipulated targets and objectives
• Work with sales team to gather market information to develop sales strategy and refine product range
• Work with marketing/design team to build and develop company products brand equity through activities
• Market analysis to devise product price positioning, balancing profit margin and acceptable market pricing
• Upkeep of product price book and liaising with Purchasing for update in ERP system
• Assisting in Tender / Project Accounts by shortlisting products, providing updated product costing and liaising with principals to fix tender agreement duration
• Assisting in Purchasing related matters with Inventory Planner, Purchasing and Principals to discuss on stock modules, contracted pricing and volume pricing

Have full authority to : -

• Make purchasing decisions below SGD 10,000.00.
• Make sales decisions of profit margin above designated percentage
• Monitor and engage sales team in regards to Safety related sales

Requirements:

• Bachelor's degree in Chemical Engineering / Engineering with Safety Products experience of at least 3 years
• Must have product management experience
• Highly organised, meticulous and on schedule to manage Safety Product portfolio.
• Able to travel locally and regionally
• Possess Class 3 Driving License
• Bilingual in both english and mandarin to communicate with chinese clients who can only speak mandarin.

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

When someone joins JPMorgan Asset Management, they are a joining a leading investment manager for institutions, financial intermediaries and individual investors, worldwide. Throughout its long and distinguished history, Asset Management has been steadfastly committed to putting its clients’ interests first.

As the Client Business Manager for Singapore Southeast Asia, you will be working in one of the most innovative and transformative business units in Asset Management globally. The Business Management role works closely with many groups across the organization, the wider JPMorgan franchise and external groups in the management, development and growth of the business in Singapore Southeast Asia. Demonstrating strategic thought leadership, as well as delivery of best practices, you will leverage your deep understanding of the Asset Management business to advise and deliver on a range of initiatives for the success of the group. If you are intellectually curious and have a passion for facilitating solutions across organizational boundaries, you may be the perfect fit for our team.

Job responsibilities

• Enable the effective implementation of recently announced Strategic Partnerships across the organization

• Partner with the Country Head and their leadership team to execute on business deliverables and promote innovative developments in meeting its objectives

• Support and represent the required governance and oversight process for the business in a range of operational, client and regulatory related matters

• Collaborate globally across the Firm to achieve optimal outcomes for the business in Southeast Asia

• Partner with Finance and Business Management partners across a range of regional and global initiatives in delivering efficiencies and leading best practices

Required qualifications, capabilities, and skills

• Minimum of a Bachelor’s degree in Business, Finance, Economics, or other related area

• Minimum of 10 years of experience in one or more of the roles in Product, Strategy, Client or Business Management within the Asset Management or Wealth Management/Private Bank business in the banking industry

• Excellent time management and prioritization skills

• Present well to senior and global business heads

• Able to forge strong internal relationships across a broad range of functions

Preferred qualifications, capabilities, and skills

• Self-motivated, tenacious and able to work with high degree of independence

• Able to both define and deliver to conclusion a strategic agenda across multiple groups

• Strong analytical and problem solving skills with ability to analyze large data sets and present conclusions concisely

• Excellent project management and organizational skills

• Attention to detail with logical thought process

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=99f7317c8fb8e0950320916162df67a9

Job Description

· Able to create a recipe list for the cocktails.

· Mixing of ingredients and preparation of cocktails

· Able to execute the creative process for the theme of the bar’s concept menu, as well able to suggest drinks to fit the menu.

· Assist with invoice and inventory management

· In charge of ensuring that all SOPs, standards, par levels, ordering, stock and costs are met and fulfilled as per standards

· Assist with bar opening and closing procedures.

· Maintenance of the bar hygiene and cleanliness standards.

· Interact with customers and maintain good relationships with customers.

· Able to perform cashier and order-taking duties.

· Ensure that all standard recipes, SOPs and standards are followed in the preparation process.

· Ensure the maintenance of equipment and flag for servicing or repairs when needed

Location: Boat Quay

Working hours: 4pm - 2am (Monday - Saturday)

OFF every Sunday

Requirements

• At least 2 year(s) of working experience in a general or hotel bar.

• Excellent knowledge in mixing, garnishing and serving of beverages a prerequisite.

• Attention to detail is essential.

• Positive, motivated, passionate and seeks opportunities to be multi-skilled and trained.

• Creative thinker, especially when it comes to food & beverage presentation or concepts.

• Enjoys a fast-paced, guest-facing work environment.

• Outgoing, friendly, extroverted.

• Able to commit on weekends and Public Holidays

Responsibilities

• Responsible for leading the company operational Purchasing and Procurement to optimize resources and ensure customers’ supply chain is able to fulfill customers’ ship-to-dates.
• Responsible in understanding customers’ requirements and passionately drive internal procurement processes and customer’s global supply chain to exceed internal and external customer expectations
• Responsible for driving the strategic initiatives to improve overall efficiency and profitability of the company

Requirements

• Min Degree in Engineering, Supply Chain or Business
• Min 5 years of working experience in Manufacturing Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

About Marvell

Marvell’s semiconductor solutions are the essential building blocks of the data infrastructure that connects our world. Across enterprise, cloud and AI, automotive, and carrier architectures, our innovative technology is enabling new possibilities.

At Marvell, you can affect the arc of individual lives, lift the trajectory of entire industries, and fuel the transformative potential of tomorrow. For those looking to make their mark on purposeful and enduring innovation, above and beyond fleeting trends, Marvell is a place to thrive, learn, and lead.

Your Team, Your Impact

The GTC team helps ensure Marvell’s worldwide activities are compliant with the export and import regulations of countries where we do business.

What You Can Expect

• Understand and apply the United States Export Administration Regulations (EAR), U.S. Department of Treasury’s Office of Foreign Assets Control sanctions (OFAC), Singapore’s Strategic Goods (Control) Act, and other applicable export and import control regulations by region.
• Act as primary liaison between Marvell Singapore, other APAC locations, and the Global Trade Compliance Team located in the United States.
• Oversee daily import/export transactions.
• Assist in the management and maintenance of the Global Export and Import Compliance Program implemented by Marvell and assist in the automation of key Trade Compliance processes.
• Support the Trade Compliance team with the domestic and foreign classification of products, software, and technologies, submittal of classification requests (“CCATS”), and export and import license applications.
• Assist in identifying opportunities for cost savings in export and import transactions.
• Assist in the monitoring of departmental metrics and perform other duties to help mitigate trade compliance risk.
• Monitor Marvell’s Global Trade Management (Oracle) system classification workbench to provide timely release of goods pending classification or other trade-related holds so the goods can be released and shipped on time.
• Review products for country-of-origin determination and support “subject to EAR” review analysis.

#LI-UN1

What We're Looking For

• Minimum 5 years or more of experience working in the Trade Compliance field within a fast-paced corporate environment.
• BA/BS degree preferred. U.S. Export Officer (CUSECO) or other Trade Compliance-related certification is a plus.
• Knowledge of the semiconductor industry, or encryption products (EAR Categories 3, 4, 5 Part 1 & 2, and 7) will be an advantage.
• Ability to interpret U.S. and other applicable trade regulations and apply the requirements to business operations and R&D activities.
• Experience with obtaining Government trade authorizations.
• Experience with Government systems, DECCS, SNAP-R a plus.
• The right candidate will have excellent research and problem-solving skills and be an organized self-starter with the ability to think strategically.

Additional Compensation and Benefit Elements

With competitive compensation and great benefits, you will enjoy our workstyle within an environment of shared collaboration, transparency, and inclusivity. We’re dedicated to giving our people the tools and resources they need to succeed in doing work that matters, and to grow and develop with us. For additional information on what it’s like to work at Marvell, visit our Careers page.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Responsibilities

• Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors.
• Manage Accounts, ensuring customer receive services within their budgets and that they meet the requirements.
• Develops new applications by preparing specifications; conferring with product engineering and IT departments to ensure smooth implementation.
• Determine new business opportunities for increases in income, diversification of sources and strengthening the market position.
• All job-related activities should be reported and recorded in the CRM system.

Requirements

• Min. Diploma or Degree in Marketing, Business Administration, Communications, IT, or relevant field with minimum 5 years of sales and business development experience
• Experience in account servicing and strong client management.
• Familiarity with modern web and application development technologies, tools, and platforms.
• Strong sales, influencing, and presentation skills.
• Aggressive, focused on getting the job done, and have a solid track record of hitting sales goals.

Interested candidates who wish to apply for the advertised position, please click APPLY to submit your resume.

EA License: 13C6305

Reg. No.: R23113401

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use, or disclose your personal information for purpose in connection with the services provided by us.

Job Description:

• Handle patient enquiries, registration of patients, making of appointment
• Cashier duties which includes reconciliation of daily cash collection, preparing bank-in lists and depositing of cheques and cash
• Dispensing medication as per prescription including simple stock take on a regular basis
• Assist physicians such as preparation of room and apparatus, general housekeeping for the clinic

Job Requirements

• Able to communicate effectively
• Min N/O/ ITE/ A Levels / Diploma

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Responsibilities:

• Keep accurate records of the Company’s financial transactions
• Manage full set of accounts with financial reports, profits & loss, and balance sheets for the group companies
• Assist in managing accounting matters such as budget preparations, cash flow management, bank reconciliations, and accounts receivable/accounts payable.
• Participate in audit preparations by coordinating with auditors for financial statements and other finance-related documents in order to comply with accounting and tax legal requirements.
• Support the Finance Manager in preparing for future IPO projects
• Liaise with bankers, suppliers, and contractors if necessary

Qualifications & Requirements:

• Bachelor’s Degree in Accounting, Finance or other relevant fields
• At least 3 years of related experience
• Excellent analytical skills
• Solid understanding of accounting and financial procedures and regulations
• Strong work ethics with the ability to manage confidential data

Job Highlights:

• Basic up to $8000 + AWS + VB
• Mon - Fri @ 8.30am-5.30pm
• Semiconductor company which located in Ang Mo Kio

Job Responsibilities:

• Manage a versatile team of SW Engineers in the design and development of real-time software and automation control systems for the Company’s full range of semiconductor equipment.
• Develop and implement software methodology, documentation/library system and tools to support software sustaining and new development projects
• Define software architecture and procedures as standard best practices for all design, coding, testing and deployment activities
• Spearhead the research, development and deployment of new-generation software engineering technologies
• Extend technical support to various engineering functional groups in debugging and problem solving critical field issues

Job Requirements:

• Minimum Degree in Electrical & Electronics Engineering/Computer Studies or its equivalent
• More than 5 years in a managerial capacity overseeing software development and automation control in a related industry
• Experienced in programming on Windows (XP and above) environment.
• Highly versatile in VC++, MFC, SQL and OOP.
• Good knowledge in developing multi-threaded control software, SEMI SECS/ GEM equipment connectivity standard and Software Development Life Cycle.
• Hardware experience in using Servo, Stepper Motion Controller, Analog Device and High Speed I/O.
• Knowledge in PLC will be an added advantage.
• Strong analytical and problem-solving skills.
• Excellent team player.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by the company relating to this job application.

We regret to inform you that only shortlisted candidates will be notified.
We wish you all the best in your career search.
You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Toh Qiu Wei | EA Personnel No.: R23116260

Summary

This role is to service and repair material handling equipment and provide good customer service to ensure customer satisfaction.

Job Description

• Analyse, diagnose and rectify issues on material handling equipment.

• Carry out electrical, electrical and hydraulic repairs on equipment and components.

• Perform scheduled preventive maintenances.

• Perform modification, commissioning works.

• Undertake Supervisor’s Instruction

• Perform stock take

• Provide support and guide new colleagues

• Attend trainings

Requirements

• Strong Electrical, mechanical, hydraulic knowledge

• Good computer skills

• Able to speak and write English for handling English speaking people

• Diploma in Electrical / Electronics / Mechatronics / Automotive

• At least 2 years’ experience in the technical field such as MHE, cranes, marine equipment, industrial vehicles.

Responsibilities

• Developing business relationships with corporations' clients and recognizing clients' technical requirements
• Deliver presentations to clients, create technologically sound business proposals, create a plan for estimating future sales, carry out orders, ensure customer satisfaction, and negotiate and close sales.
• Develop and maintain a high-level understanding of end-to-end IT offerings, including IT infrastructure, security technologies, IT applications, and cloud.
• Engage clients on all levels to create enduring business ties.
• Create sales opportunities to increase revenue and profits over the short- and long-term.

Requirements

• At least five years' worth of relevant experience in IT corporate sales and management is required.
• Excellent leadership and management skills in IT infrastructure solutions.
• Technically savvy applicants from the IT sector would be preferred.
• Driven and strong performance in managing sales pipeline.
• Experience working in SI environment is a plus.

Interested candidates who wish to apply for the advertised position, please click APPLY to submit your resume.

EA License: 13C6305

Reg. No.: R23113401

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use, or disclose your personal information for purpose in connection with the services provided by us.

Order Number: 470393

Responsibilities :

• Contact customers to coordinate delivery, installation schedules, and on-site product installation of ionizers.
• Prepare accurate delivery orders, service quotations, and follow up with customers regarding quotes and inquiries.
• Utilize technical equipment to conduct laboratory tests on ionizers, meticulously documenting results and preparing comprehensive reports for customers, sales, and/or marketing.
• Perform ionizer installations at customer locations, ensuring proper setup, and conduct wipe testing services as part of routine maintenance.
• Maintain an organized inventory of ionizers in the warehouse, distinguishing between new, on-hold, and disposal-bound ionizers, while also inspecting incoming products and preparing ionizers for disposal.
• Collaborate with shipping companies to ensure timely delivery for both outbound and inbound ionizers, obtaining competitive quotations for deliveries.

Requirements :

• Possess at least 1 year of field service technician experience
• Familiar with MS Office software
• Able to climb ladders (up to 2 feet high) and carry heavy loads during installations

We regret that only shortlisted candidates will be notified.
However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Tan Sin Rou
EA Personnel Registration Number: R22106434
EA License no.: 07C5771

JD:

Company Background

The Company is an 8-year old POS and digital technology/hardware/software subscription company in the F&B industry. The Company also provide central kitchen services to the POS users.

Role and Responsibilities:

- Set and achieve quantifiable sales targets.

- Sales activities include selling additional new products and solutions to existing customers but also to add new customers.

- Maintain a customer database that is updated frequently and used as a sales tool.

- Developing sales promotional packages, if needed.

- Manage and propose a sales budget.

Requirements:

- Industry and F&B or retail category POS and software category sales.

- Marketing and sales experience in the Food & Beverage industry or IT/software industry.

- The candidate must have experience with large F&B customers with 20+ retail stores/restaurants.

- The ability to work as a team while working virtually using the phone and video calls

- Strong interpersonal & communication skills with high energy, highly organized, and an aspirational person.

- Degree in a 3-year college, and/or Certificate(s) in Sales and Marketing is preferred but not a must.

- 5+ years of work experience and virtual work experience.

Compensation

At market rate for the position OR above market rate commensurate with the candidate’s qualification.

Contact: [email protected]/ +63 92238328

Job Responsibilities:

- Provide leadership and regular coaching to Team Leaders and Agents.
- Responsible for managing the day-to-day running of the contact centre, which includes effective resource planning in ensuring KPIs are consistently achieved
- Work closely with HR to ensure fast, effective, and quality staff recruitment
- Build an engaging and motivated workforce by creating a positive and vibrant environment for staff to thrive. This could be in the form of daily huddle sessions, team building activities and monthly coaching sessions.
- Conduct consistent reviews of staff performance to identify training gaps and needs
- Take ownership and resolve any urgent or critical issues escalated by the Client or team
- Work closely with Client to support investigation and service recovery process

Job Requirements:

- Candidate shall possess a recognized

- Degree with at least 5 years of experience in managerial positions in the contact center industry.

Saghana Sithara | Registration Number: R1550224

Responsibilities:

• Understand the process and practices related to GNC support Templates and Standard Operating Procedures
• Ownership on critical incidents for customers to deliver resolution with in SLA.
• Perform IOS upgrades and patches to fix software and ensure that the environment is bug/vulnerable free by keeping system with up-to-date software.
• Troubleshoot production issues and network/security problems to fix any infra related issues and work with principal vendors and customer to provide the resolution within the proposed timelines.
• Performing RMA for hardware failures and replacement in production environment
• Perform health checks for the critical environments and ensure the systems running up to the standard and no potential failures.
• Setup staging and simulation for customer activities for critical jobs before actual tasks in production environment.
• Working in 24/7 operations centre and standby role for after office hours support on monthly rotational basis
• Able to follow and meet customer SLA for all the incidents and requests / responsible for the service delivery
• Undertake escalation for Enterprise Networking related matters from level 1 helpdesk engineers, perform level 1/2/3 on site troubleshooting and hardware field replacement works for customers.
• Responsible for updating technical documentations for configuration changes made via helpdesks and/or managed services customers.
• Responsible for opening and closing of support tickets when applicable and providing timely updates to helpdesk personnel and customer for support cases that has been allocated to you

The Individual and their Experience:

• Knowledge of ITIL principles, particularly Incident, Change, Problem and Service Management
• Minimum 2-3 years of relevant experiences in network operations including network, wireless, security technologies.
• Experienced on working with vendors and customer on outage situation and provide direction to juniors and customer on recovering services affectively.
• Hands on experience in operations and BAU for fixing user/infra issues in production environment is essential.

By submitting your application, you would have deemed to have given consent and have read through the DP notice for Job Applicants here: https://ap.logicalis.com/sites/default/files/2022-10/PIMS-A7.3-01%20Attachment%20I%20DP%20Notice%20for%20Job%20Applicants_updated9sept22.pdf

Operational planning

· Monitoring daily production of goods

· Managing and controlling your inventory

· Keeping tabs on team member performance and well being

· Production planning

Finance

· Creating budgets to meet production goals

· Finding investment opportunities

· Allocating budgets and managing resources

· Manage sales target

· Issue of invoice and payment collection

· Product design

· Consolidating market research into digestible results

· Communicating results to a product design team

· Product evaluation

· Quality control

· Performing risk analysis to identify potential problems

· Inspecting products to make sure they meet quality standards

· Creating tests to control your product quality

· Documenting any defects or deficiencies of products

· Monitor visual display and merchandising

· Supply chain management

· Manage delivery schedule

· Manage online delivery for pick up at pickup point

Our client is looking for a senior IT Service Desk Manager with experience leading bank IT operations and ServiceNow to join their team.

Job Responsibilities:

• Leads the Asia Systems organization's regional IT Operations team, reporting directly to the Head of Systems Service & Operations.
• Experience in leading an IT Operations or a similar IT management role with experience on IT ServiceNow, AI Chatbot or virtual assistance for self-service, IT contact Centre solution.
• Manages resources for both project-based and Business as Usual (BAU) deliveries.
• Directs activities related to IT Operations, overseeing 24-hour monitoring, Service Desk, Help Desk, and support functions.
• Manages 24-hour IT support, emphasizing secure and scalable infrastructure.
• Oversees day-to-day platform support and regularly reviews metrics for improvement.
• Drives automation and efficiency, aligns IT services with business needs, and coordinates training to keep the team current with technologies.
• Reports to the Head of Systems Service & Operations and actively participates in project management and strategic planning.

Job Requirements:

• Possess a minimum of 12 years of comprehensive experience in IT project management, IT service desk/call center operations, IT operations, Data Center operations, and Bank's IT infrastructure.
• Demonstrated leadership in IT Operations or a similar managerial role, including expertise with IT ServiceNow, AI Chatbot, or virtual assistance for self-service, and IT contact center solutions.
• Proven experience in bank IT operations with a strong focus on customer/user satisfaction, enabling personalized customer experiences.
• Exhibit strong analytical skills and critical thinking, with an innovative approach to exploring alternative solutions for optimizing systems.
• Excel in deep dive analysis, problem-solving, Root Cause Analysis (RCA), and systemic thinking to identify the root causes of issues.
• Hold a minimum B.S. degree in Computer Science, Finance, Business, MIS, or a related field.

With well over a decade of a solid and enviable track record behind us, headquartered in Hong Kong, Pinpoint Asia Infotech Pte Ltd (EA License: 22S1136) is the go-to IT Search Firm for several top Investment Banks and Financial Institutions.

If you are interested in the above position. please send your CV to Janani at [email protected] (EA Registration number: R22108312).

We are seeking a highly motivated and experienced Social Media Manager to lead our social media marketing efforts at Expressions. As a Social Media Manager, you will be responsible for planning, implementing, and managing our organization’s social media presence across various platforms. The role involves optimizing social media posts to increase visibility, follower engagement, and brand consistency, and staying up-to-date with the latest digital technologies and social media trends. The person should have excellent communication skills and be able to express our company’s views creatively.

Responsibilities:

• Develop a comprehensive social media strategy that aligns with our organization's overall marketing objectives.
• Create a content calendar that includes a mix of content types (text, images, videos, etc.) and ensures consistent posting frequency.
• Create high-quality, engaging, and visually appealing content for various social media platforms.
• Monitor social media platforms for comments, messages, and mentions, and respond in a timely and appropriate manner.
• Foster meaningful interactions with followers, building a sense of community and loyalty.
• Manage and maintain our organization's social media accounts, including but not limited to Facebook, Instagram, and TikTok.
• Stay up-to-date with current technologies and trends in social media, design tools, and applications.
• Analyse and report on the performance and efficiency of campaigns and events on the various platforms.
• Develop monthly reports on emerging social media trends that will be submitted to the management and executive teams.
• Optimize content following search engine optimization (SEO).
• Sourcing of models / influencers for in-house flimming and gather testimonials.

Requirements:

• Diploma in Marketing, Communications, or a related field .
• Minimum 5 years of experience as a social media manager or similar role, and demonstrating successful management of multiple platforms.
• Excellent written and verbal communication skills.
• Strong understanding of various social media platforms, the audiences, and best practices.
• Creative thinking and the ability to generate innovative content ideas.
• Capable of editing video and familiar with video/photo software and tools to create visually appealing content.
• Knowledge of SEO, keyword research, and Google Analytics.

Job Summary:

We are seeking a Course Operations Executive to manage the course run management process within our organization. The Course Operations Executive will be responsible for planning and reviewing course run schedules, overseeing facilities where classrooms are used for classes, monitoring class sign-up rates, providing insights and recommendations for class closures or changes, issuing incentives when appropriate, and collaborating with centers to make informed decisions based on follow-ups. This role requires strong organizational skills, analytical thinking, and effective communication to ensure the smooth and efficient operation of our course offerings.

Key Responsibilities:

• Course Schedule Management:
  Plan, review, and manage course run schedules to optimize resource utilization.
  Ensure alignment with organizational goals and objectives.
• Facility Management:
  Oversee the facilities where classrooms are used for classes, ensuring they are well-equipped and suitable for learning.
• Collaborate with facilities teams to address any issues or improvements needed.

Enrollment Monitoring:

• Track and analyze class sign-up rates and enrollment trends.
• Provide regular reports on enrollment data to relevant stakeholders.

Course Optimization:

• Provide insights and recommendations on whether to close classes or change course titles based on enrollment and performance data.
• Implement changes as approved.

Incentive Issuance:

• Evaluate and recommend incentive programs to encourage class sign-ups and retention.
• Issue incentives to eligible participants according to established criteria.

Collaboration with Centers:

• Work closely with centers and regional teams to make informed decisions regarding course operations.
• Gather feedback and follow-ups to inform scheduling and resource allocation.

Continuous Improvement:

• Identify opportunities for process improvement and efficiency in course operations.
• Implement best practices and streamline workflows.

Qualifications:

• Bachelor's degree in a related field
  Proven experience in course operations, course scheduling, or a related area.
  Strong analytical and data-driven decision-making skills.
  Excellent communication and interpersonal skills.
  Ability to work collaboratively with cross-functional teams.
  Detail-oriented with a focus on quality and efficiency.
  Proficiency in using relevant software and tools.

[Working hours]

• Monday to Friday, 9am to 6pm

Location : Tampines

We are looking for a customer centric and detail-oriented team member with strong communication skill who will also be responsible for the administrative duties related to the day-to-day operations of the center.

Job Duties & Responsibilities

· Ensure smooth day-to-day operations of the center to ensure consistency and efficient delivery of services to all center users.

· Have a strong product knowledge of center’s offerings, services and processes.

· Maintain high level of service standards.

· Handle and deliver customer’s feedback professionally and promptly.

· Attend to Walk-ins/ telephone enquiries and email correspondences from customers.

Requirements:

- Singapore citizen or PR.

- Possesses at least a Diploma, GCE A/O levels with at least 2 years of relevant experience in customer and/or administrative service.

- Prior hospitality / customer service experience will be an advantage.

- High-quality written and verbal communication abilities.

- 5-day work week: 4 weekdays and Sunday. No Public Holidays.

- Personable, with strong interpersonal skills.

- Team player and is able to work in a fast-paced environment with minimal supervision.

- Proficient computer skills.

- Bilingual. Strong proficiency in spoken and written English and able to liaise with customers who can converse in Mandarin only.

- Well-groomed with a professional disposition.

If you share our service commitments and are looking for growth and new challenges, we want you to be part our team.

Please email your CV and resume to [email protected]

Kindly note that only shortlisted candidates will be contacted.

We Are Hiring!

We are looking for Manager and/or Assistant Manager to be a part of a young and vibrant team in a modern Italian restaurant. We have outlets located at the Orchardgateway and Lee Kong Chian School of Medicine@Novena

Duties & Responsibilities

1. Coordinate the entire restaurant operation, manpower deployment, and schedule planning

2. Nurture a positive working environment and lead by example

3. Able to deploy, supervise, direct, and motivate staff

4. Handle administrative and paperwork

a. Daily sales reporting /Sales settlement

b. Manage stock level and monthly stock take

c. Procurement and liaising with suppliers.

d. Update and maintenance of all operational equipment

5. Customer services

a. Preparation and table setup

b. Hosting Guests at their tables

c. Making & Confirming Guest Reservations

d. Customer Service / Waiting on guest

e. Deliver excellent customer service and ensure customer satisfaction

f. Handle customer inquiries and complaints efficiently

g. Explain how various menu items are prepared, describing ingredients and cooking methods

h. Ensure cleanliness and timely services are always rendered to guests

6. Ad hoc tasks assigned by the management

Working hours and Benefits

a. 5 days & 50 Hours Work Week

b. Annual Leave

c. Medical/dental benefits

d. Staff Meal provided

e. Monthly sales incentive

f. Salary subject to experience

Position Overview:

As a dynamic and growth-oriented agency, we are looking for a skilled TikTok Shop Account Manager to join our team. This role is pivotal in managing TikTok Shop accounts for various clients, focusing on arranging live streams with creators and monitoring account performance. The ideal candidate will have a robust understanding of the TikTok platform, influencer collaboration, live stream strategies, and e-commerce analytics. Your goal will be to maximize our clients' brand visibility, engagement, and sales on TikTok Shop through innovative strategies and effective collaboration with content creators.

Key Responsibilities:

1. Client Account Management:Manage and oversee multiple client accounts on TikTok Shop.
   Develop customized strategies for each client to enhance their online presence and sales performance.
   Serve as the primary point of contact for clients, ensuring their needs and expectations are met.
   
2. Live Stream Coordination:Arrange and coordinate live stream sessions with creators for various client accounts.
   Work closely with influencers and clients to plan content, promotions, and sales strategies for live streams.
   Monitor live stream performance and provide clients with detailed analytics and insights.
   
3. Performance Analysis and Reporting:Regularly analyze and report on account performance, including sales, viewer engagement, and content effectiveness.
   Use insights to make data-driven recommendations for account optimization.
   Prepare and present performance reports to clients, highlighting successes and areas for improvement.
   
4. Influencer Collaboration and Management:Identify and engage with suitable TikTok creators and influencers for client campaigns.
   Negotiate terms and manage contracts with influencers.
   Ensure content alignment with client’s brand values and campaign objectives.
   
5. Content Strategy and Oversight:Collaborate with content creators to develop engaging and relevant content for TikTok Shop.
   Ensure all content is on-brand and tailored to each client’s target audience.
   Stay updated with TikTok trends and advise clients on content best practices.
   
6. Team Collaboration:Work closely with other departments (e.g., marketing, sales, creative) to ensure a cohesive approach to client strategies.
   Share insights and best practices with the team to foster knowledge and skill development.
   

Qualifications:

• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• Proven experience in managing TikTok accounts, particularly in e-commerce and live streaming.
• Strong understanding of TikTok’s algorithm, features, and user engagement strategies.
• Experience in influencer collaboration and digital content strategy.
• Excellent analytical skills with experience in performance metrics and KPIs.
• Exceptional client management and communication skills.
• Ability to handle multiple accounts and prioritize tasks effectively.
• Creative, proactive, and adept at problem-solving in a fast-paced environment.

What We Offer:

• A dynamic, creative, and supportive work culture.
• Competitive salary with performance incentives.
• Opportunities for professional growth in a rapidly evolving digital landscape.
• Regular training and development sessions.
• A collaborative team environment with a focus on shared success.