Job Title: Senior Accounts Executive (ID8118)
Location: Tuas
Working Hour: 5 days work Monday-Friday 8am – 5pm
Salary: $4000 - $4500

Job Description:
• Handle full sets of Accounts
• Responsible for month-end and year-end closing
• Prepare accounting schedules, reconciliation of accounts, management and cash flow reports
• Ensure timely and accurate submission of GST, annual tax returns and other statutory fillings
• Prepare audit schedule and attend to queries raised by external auditors
• Review tax computations and liaise with tax agents to manage the tax filling process
• Liaise with external auditors, tax agents, banks, corporate secretary and government authorities for all statutory and regulatory requirements to ensure compliance
• Perform monthly inventory reconciliation & attend yearly stock take activity
• Maintain Fixed Assets Register and ledger
• Review, implement and improve financial workflow/processes to strengthen internal control and compliance and to enhance operational efficiencies
• Any other ad hoc duties as assigned by the Reporting Manager

Requirement:
• Possess at least a Graduate Diploma/ Bachelor’s Degree in Finance/ Accountancy or equivalent
• At least 3 years of relevant working experience
• Experience in full set accounts knowledge
• Proficient in Accounting Software – ERP
• String Excel knowledge and application
• Mature, self-motivated, independent, and able to multi-task
• Keen to learn and possess a positive attitude

• Job Responsibilities
• Managing local Traditional and Modern supermarket chains: NTUC/DFI Goup/CMM/Prime/Haomart etc.
• Cross sales and Market to e-commence platforms with Distributors.
• To initiate promotion activities with customers and gather market information.
• Work jointly with a team of sales personnel to promote and developed the company's range of products
• Job Requirements
• Excellent communication skills
• Self-motivated, independent, aggressive, initiative, dedicated.
• Able to speak mandarin and dialect.
• Experience/contacts in wholesale/Modern Trade is a an advantage.

Job description

· Provide day-to-day support for HR functions.

· Process payroll.

· Maintain and regularly update master database (personal file, personal database & etc.) of each employee.

· Assist in recruitment & selection activities.

· Administer onboarding / exit clearance activities

· Handle work passes application, renewal and cancellation.

· Maintains company organization chart and employee contact list.

· Liaise with insurance company on staff insurance and claims

· Administer training related matters including coordination or enrolment of internal & external courses, update & maintain training record etc.

· Handle disciplinary issues of foreign workers.

· Assists to prepare and submit IR8A for all operational workers.

· Manage workers’ quarter.

· Handle company certificate (BCA/ Slots/ Bizsafe) & Company Insurance

· Perform general office administrative duties such as stationary / pantry requisition and maintenance of office equipment / facilities;

· Any Ad-hoc assigned by your superior.

Requirements

· Minimum Diploma or Degree in Human Resource or equivalent

· Minimum 2 years of relevant working experience in HR and Admin functions in construction industry.

· Knowledge in employment act and work pass application process

· Good knowledge in Microsoft Office, especially Excel and Word

· Able to work independently and as a team player

· Good communication and interpersonal skills

· Meticulous and well-organized

· Work Location near to Beauty World MRT Station.

· 5 Days Work Week.

Job Description

We are looking to employ an enthusiastic and customer-oriented inside sales executive to generate quality leads as well as follow up on inbound email and telephone inquiries.

Roles and Responsibilities

• Communicating with customers, making outbound calls to potential customers, and following up on leads.
• Understanding customers' needs and identifying sales opportunities.
• Answering potential customers' questions and sending additional information per email.
• Keeping up with product and service information and updates.
• Creating and maintaining a database of current and potential customers.
• Staying informed about competing products and services.
• Upselling products and services.
• Researching and qualifying new leads.
• Closing sales and achieving sales targets.

Qualifications and Education Requirements

• Diploma and Degree holders
• 1 to 2 years of proven sales experiences
• Aggressive and self-driven
• Able to work as a team preferred
• Excellent communication skills, both verbal and written.
• Good organizational skills and the ability to multitask.
• Excellent phone and cold calling skills.
• Exceptional customer service skills.
• Strong listening and sales skills.
• Ability to achieve targets.
• We welcome fresh graduate and career converter who has strong interest in technology sales as career

We are looking for a Senior Executive, Infrastructure and Network to join the team.

As an Executive for infrastructure and network, you will respond to requests for technical assistance in person whenever necessary. You will also be expected to facilitate end user training to ensure proper usage of IT equipment.

Responsibilities:

· Respond to requests for technical assistance in person, phone, email, onsite support or remote access.

· Installing, configuring, testing and maintaining network-related operating systems, applications, software and management tools.

· Identify and escalate situations requiring urgent attention.

· Track and route problems, requests and document solutions along with logging all help desk interaction after every issue if necessary.

· Trouble shooting, diagnosing and resolving hardware, software and other network system problems.

· Assist with the management and maintenance of the network infrastructure, such as switches and Wi-Fi access points.

· Assist in creating network and email accounts for new users in the company.

· In charge of setting up computers for new users and guarantees fast delivery of tools to users in various locations if needed.

· Conduct IT audit and certification process.

· Assist in drafting IT security and governance SOPs.

· Facilitate end-user training to ensure the correct usage of IT equipment for users.

· Any other projects that are assigned by the manager.

Job Requirements:

· Higher Nitec or Diploma in IT, Engineering or of a similar discipline.

· At least 3 years of experience in a service desk or helpdesk environment.

· Proactive, resourceful and willing to learn and take on responsibilities.

· Team player with strong analytical, communication, interpersonal and organisational abilities.

· Capable of working independently and under time constraints.

· Proficient in the use of Microsoft Office applications.

IT Executive

We are looking for a dynamic and passionate IT Executive.

Job Description

• To develop and implement IT operating procedures at Company level with provision of training to all employees.
• Responsible for managing the company’s entire network systems, including but not limiting to hardware configurations and software installations.
• Issuance of IT assets to new hires and collection IT assets
• Responsible for researching, diagnosing and troubleshooting to identify solution(s) to resolve system and/or network issues within the company.
• Act as a liaison between 3rd-party vendor and internal staff during problem escalation until issue is resolved with proper documentation.
• Coordinate warranty services and perform health checks by monitoring availability and functionality of the network systems.
• To manage and keep proper log records of IT issues for traceability and audit purposes.
• Any other relevant duties as and when assigned.

Requirements

• Minimum Diploma holder in Information Technology, Computer Science or similar field.
• Equips with 2 to 3 years of relevant working experience with extensive knowledge in computer hardware systems and familiarity in general OS systems, Enterprise, programming languages and office software applications.
• Has good IT and problem-solving skills
• Demonstrate project management skills, goal-oriented, and possesses strong delivery/milestone focus
• Excellent interpersonal communication skills and stakeholder management skills, good collaborative team spirit, and a can-do attitude.

Job Description :

-Manage the CEO’s calendar, scheduling meetings, appointments through close communication

-Coordinate meetings and conference calls

-Research and gather information on various topics to support Management’s decision-making process

-Proactively anticipate CEO’s needs and take initiative to address them independently

-Support the Corporate Planning & Coordination department to draft and prepare professional documents, presentations, or reports as assigned

-Organize, plan, and perform other administrative duties as assigned

-Manage and maintain databases, records, and confidential files, ensuring data integrity and security.

-Assists in ad-hoc reports on special projects as needed

Requirement:

-Minimum Bachelor’s/University degree or equivalent experience

-5 Years of experience from EA or Administrator

-Highly proficient in Microsoft Office

-Consistently demonstrates clear and concise written and verbal communication skills

-Can Work indipendently

Job Highlights

• Dynamic working environment
• Open and collaborative culture

Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.

Responsibilities:

As an Accounts Payable, you will play a crucial role in ensuring accurate financial transactions, timely payments, and assisting in ad-hoc payroll processing. This position demands meticulous attention to detail, time management to meet datelines and month-end closing working along with the FM. There will be some form of cash handling and cashiering working with income auditor.

1. Accounts Payable:

• Daily input of all Tax invoices received into SUN accounting system,
• Process Tax invoices and Expense claim reports for payment approval.
• Prepares payment via OCBC Velocity single or batch run for approval and authorization.
• Verify and reconcile vendor statements (SOA) to maintain accurate and complete records.
• Ensure compliance with internal policies and external payment regulations.
• Resolve discrepancies with vendors and internal departments.
• Manage cash float reimbursement, working with income auditor.

2. Payroll Processing (Assisting FM):

• Administer and process ad-hoc payroll accurately and timely, verified by HR.
• To address employee inquiries related to ad-hoc payroll matters.

3. AP and GST Reporting:

• Prepare, reconcile accounts payable and timely close of AP for month-end closing, working with Procurement and Receiving on early cut-off of invoices,
• Prepares the accruals journal at month end for regular suppliers and delivery dockets not paid.
• Collaborate with the finance team to provide accurate financial data.
• Reconcile bank statements and credit card transactions and ensure accuracy of all financial transactions.
• Prepare quarterly GST Input tax returns for review.
• Other ad-hoc assignments and projects as needed.

Qualifications:

• Bachelor's degree in Accounting, Finance, or related field.
• Previous experience in both accounts payable and payroll functions, preferably in the hospitality industry.
• Strong understanding of accounting principles, tax regulations, and labor laws.
• Proficiency in relevant accounting software and Microsoft Office Suite.
• Excellent attention to detail and organizational skills.
• Effective communication and interpersonal abilities.
• Proven ability to work under pressure and meet deadlines.

HR Duties:

• Conduct recruitment effort for all vacancies and in charge of related matters pertaining to new employee orientations & documentations etc.
• Be responsible for generating and upkeep of documentations relating to Human Resource Executive.(Staff P-Files )
• Handle employee on boarding and off boarding
• Calculating employee overtime
• Manage the leave, claims & payroll modules in Human Resource Software.
• Assist in preparing & maintaining the Employee Handbook, Organization Chart and Employee Directory etc.
• Be in charge of insurance matters of staff which includes document submissions, follow-ups with insurer etc.
• Apply training course to employee
• Assist in the management of staff welfare functions (i.e. events, trainings etc.)
• Assist with office administration–including pantry management, procuring office supplies or furniture, invoice management etc.
• Communicate with staffs on human resource and administrative functions.
• Answering enquires from employees.
• Stay updated with MOM guidelines and COVID regulations, and ensure the office is compliant with the most updated regulations.
• Application, Renewal and Cancellation MOM work pass
• Perform any ad hoc administrative duties as assigned

Selection Criteria and Minimum Qualifications:

• Diploma/Advanced/Higher/Graduate Diploma in Human Resource Management or equivalent working experience as a HR/Admin Executive
• Possess good communication and interpersonal skills.
• Possess good understanding of employment law and processes
• Good knowledge of MOM regulations and other statutory board’s regulations.
• Ability to multi-task in a fast-paced work environment and meet deadlines.
• Able to start work on short notice

Tasks & responsibilities

· Handle full spectrum of Accounts (General Ledger)
· Support our Sales team on the project purchasing and billing.
· Prepares monthly and yearly closing of accounts.
· Monitor income and expenses closely.
· Input accounting entries and ensure the integrity of data in the system.
· Maintain a proper filing system to ensure files are recorded.
· Assist Tax Agent in the preparation and filing of tax returns and ensure compliance with relevant regulations in Singapore.
· Prepare financial reports, including balance sheets, income statements, and cash flow statement.
· Conduct cost accounting activities to monitor and control expenses.
· Assist in monthly closing of accounts & processing month end journal.
· Analyze & prepare GST reports, perform monthly bank reconciliation.
· Assist in the internal and external audits to ensure compliance with financial regulations and company policies.
· Manage accounts payable and accounts receivable processes accurately and in a timely manner.
· Perform additional accounting task assigned by the Finance/Accounting Manager and Group CFO.
· Handling of all Accounts related matters.
· Provide general office admin support being assigned by manager/CFO.
· Receive telephone calls and direct callers to the appropriate officers and provide available information, where required.
· Travel overseas as and when required.
· Perform any job assigned from time to time by the Management.

We are seeking an experienced marketing executive with a strategic vision to join our growing organization. In this position, you will work to develop marketing strategies and campaigns to increase company revenue and grow product awareness. You must have extensive knowledge in marketing, sales, and promotion, coupled with a creative mindset and strong leadership skills.

Duties and Responsibilities

• Develop a marketing strategy in accordance with the overall company goals and vision
• Prepare and manage a marketing plan for an intended product, service, idea or event
• Help create and promote the overall brand identity of the company
• Be a vital force in the creation and distribution of all varieties of marketing materials
• Plan, direct, and organize advertising and promotional campaigns/events
• Collect and analyze market research data and apply it to current projects
• Identify potential markets and test them extensively
• Provide updated status reports with statistics concerning current marketing projects
• Run campaigns across multiple social media platforms
• Design and oversee ad layouts
• Write copy and content for marketing material
• Attend marketing conferences and seminars as required
• Oversee and prepare marketing budgets
• Establish beneficial pricing strategies with Manager
• Foster and manage positive customer relationships

Requirements and Qualifications

• Bachelor’s degree in marketing, business administration, or related field; Fresh Graduate are welcome
• Extensive experience in sales, marketing, advertising, and brand management will be preferred but not necessary
• Experience in website design and content development; experience in copywriting preferred
• Digital marketing/advertising expertise preferred
• Experience crafting spreadsheets and other data collection/presentation methods
• Extensive knowledge of current and relevant markets preferred
• Stellar written and oral communication skills

~ Analyse risk management data.

~ Assess viability of workflow improvements.

~ Coordinate day-to-day fleet operational activities under supervision.

~ Maintain relationships with clients.

~ Manage compliance to risk management frameworks, policies and processes.

~ Manage information exchange between clients and business.

~ Manage issues arising from servicing client accounts.

~ Optimise utilisation of resources.

~ Oversee implementation of workflow improvements to improve efficiency.

~ Support HSSEQ department in ensuring ship operations are in compliance with internal company procedure

1. Preparation of maintenance schedule according to clients master schedule.

2. Preparation of progress report and submission

3. Procurement of material/ parts/ components

4. Technical assessment of systems and introduction of retrofit / replacement recommendation to clients

5. On the job risk analysis and preparation of risk assessment procedure.

6. Preparation of method of statement / process for presentation to clients.

7. Perform checks and inspections of entire systems including control parameters attendance.

8. Troubleshooting of fault / breakdowns and rectification according to authorities / clients requirement.

9. Perform full set of testing complying to authorities / clients requirement.

10. Perform maintenance program and complying to authorities / clients requirementt.

11. Attendance of meeting and or site survey with clients.

12. Submission of quotations / costing to clients within stimulated time frame.

13. Maintenance of good public relationship with vendors / clients.

14. Logistic and manpower planning and arrangement.

~ Analyse risk management data.

~ Assess viability of workflow improvements.

~ Coordinate day-to-day fleet operational activities under supervision.

~ Maintain relationships with clients.

~ Manage compliance to risk management frameworks, policies and processes.

~ Manage information exchange between clients and business.

~ Manage issues arising from servicing client accounts.

~ Optimise utilisation of resources.

~ Oversee implementation of workflow improvements to improve efficiency.

~ Support HSSEQ department in ensuring ship operations are in compliance with internal company procedure

• Manage end-to-end recruitment process
• Administer on-boarding and off-boarding programs
• Coordinate and communicate with other departments to meet staff training needs
• Manage staff training matter and administer training related funding and claims
• Ensure the correct recording of all relevant record logs and documentation
• Organise and execute employee engagement and welfare activities
• Maintain and update employees' personal files
• Follow-up on contract renewal and expiry
• Handle employee relations matter
• Handle HR letters and correspondence
• Support HR activities and initiatives
• Provide support on office administrative matter
• Other general HR admin duties

JOB SUMMARY

Provides administrative, project and executive support to the Director by ensuring that all tasks are completed according to established policies and procedures in an efficient, timely and accurate manner.

JOB RESPONSIBILITIES INCLUDE, BUT NOT LIMITED TO:

• Maintain and organise a full set of records for all files, minutes, activities, projects and data bases and to obtain all information from internal and external stakeholders and knowledge at fingertips and able to engage all stakeholders and customers and advise them on all issues raised.
• Organise meetings & take minutes and provide timely updates on the actionable items assigned to each person.
• Writing reports, updates and analyse issues and to achieve set outcomes and proactive in achieving creative solutions. Present papers and persuade the audience,
• Quickly understands the business and be a value-add contributor.
• Detailed and meticulous, must be committed to work, willing to be involved without being asked and to achieve results on all on-going matters and even in fluid situations.
• Result oriented, self-starter, starts and completes all tasks with achievements within time-frame and constantly improves tasks.
• Well organised in calendar, handling of reports, following up on work tasks and answering email correspondence, scanning of documents and mailing of letters or packages.
• Other general administration ad hoc job as instructed by management.
• Logical, clear and concise writing and ability to grasp concepts and to communicate ideas and issues at hand. Ability to write a good summary.
• Excellent communication and speaking skills;
• Any other tasks requests by the Legal Director, Management and the Board.

We are looking for a Payroll Executive to join the team.

As a Payroll Executive, you will be playing a pivotal role in managing and executing the organisation’s payroll processes. You will contribute significantly to organizational efficiency and foster a positive employee experience by ensuring employees are compensated accurately and on time. Adaptability to evolving regulations and a proactive approach to problem-solving are traits that contribute to success in this role.

Responsibilities

• Implement full spectrum of employee payroll cycle and functions.
• Ensure monthly and ad-hoc staff salary payments, together with reimbursement claims, are processed promptly.
• Manage and update employees’ payroll records and documentations.
• Submission of claims for Maternity Leave, Paternity Leave, Childcare Leave, NS Make-Up Pay claims and other government fundings.
• Prepare and submit monthly contributions details to Central Provident Fund Board.
• Submit employees’ income information to Inland Revenue Authority of Singapore via Auto-Inclusion Scheme.
• Process tax clearance (IR21) for foreign employees.
• Process insurance claims for staff.
• Respond to staff enquiries for payroll matters.
• Generate monthly payroll summaries for Finance Department and liaise with internal and external auditors during payroll audit.
• Assist with other ad-hoc HR duties as assigned.

Requirements

• Diploma in Human Resources, Finance, Administration or related fields of study.
• At least 5 years of relevant experience.
• Understand and well-versed with local employment laws and tax regulations.
• Meticulous, able to work independently and proven strong time management skills.
• Able to demonstrate integrity and ownership during the course of work.
• Proficiency in MS Excel.

~ Analyse risk management data.

~ Assess viability of workflow improvements.

~ Coordinate day-to-day fleet operational activities under supervision.

~ Maintain relationships with clients.

~ Manage compliance to risk management frameworks, policies and processes.

~ Manage information exchange between clients and business.

~ Manage issues arising from servicing client accounts.

~ Optimise utilisation of resources.

~ Oversee implementation of workflow improvements to improve efficiency.

~ Support HSSEQ department in ensuring ship operations are in compliance with internal company procedure

Job Description

• Draft business reports, social media posts, write ups etc
• Collaborate across different business units to support the execution of projects and tasks when necessary
• To liaise with the reporting officer/management to develop and deliver strategic operational goals
• Facilitate in the creation of memos, SOPs, forms, presentation materials etc
• Lead and manage document tracking and administrative initiatives
• Ability to deliver presentations to internal and external stakeholders when required
• Assist in liaising and sourcing of vendors for office related equipment and/or services
• Assist and support the coordination of visits
• Assist and support in the planning and execution of events and tradeshows
• Provide administrative and operational support as assigned by the reporting officer

Requirements

• Diploma/Degree holder in Business, Marketing or equivalent
• Minimum 3-4 years of relevant experience in operations related activities or equivalent
• Possess good organisation acumen, excellent communication and interpersonal skills to engage management and stakeholders
• Ability to work efficiently to meet tight deadlines.
• Comfortable with ambiguity.
• High learning ability, agility and adaptability
• Meticulous, well-organised, detail-oriented, pro-active and able to multi-task
• Excellent time management skills and ability to prioritise work
• Able to work independently as well as a team player.
• Good working knowledge of Microsoft Office programs such as MS Word, Excel, PowerPoint etc.

*Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Business.

*Studies/Administration/Management, Finance/Accountancy/Banking, Human Resource Management or equivalent.

*At least 3 Year(s) of working experience in the related field is required for this position.

*Required Skill(s): Proficient in MYOB, Proficient in MS Office, Good Communication Skill, Good Writing Skill.

*Preferably Junior Executive specialized in Finance - General/Cost Accounting or equivalent.

~ Analyse risk management data.

~ Assess viability of workflow improvements.

~ Coordinate day-to-day fleet operational activities under supervision.

~ Maintain relationships with clients.

~ Manage compliance to risk management frameworks, policies and processes.

~ Manage information exchange between clients and business.

~ Manage issues arising from servicing client accounts.

~ Optimise utilisation of resources.

~ Oversee implementation of workflow improvements to improve efficiency.

~ Support HSSEQ department in ensuring ship operations are in compliance with internal company procedure

The Write Connection Group is a premier education group in Singapore with 13 centres across the island and a head office. We are looking for an IT Executive to join our Internal Operations Department to support our growth and expansion in Singapore and overseas.

Responsibilities

• Manage IT requests and provide IT support to TWC Group centres and head office, and ensure all IT tickets are responded to and resolved in a timely manner.
• Plan and conduct regular checks, analysis, diagnosis and troubleshooting for all TWC Group premises to ensure all software and hardware are up to date and effective, so as to prevent any possible disruptions in daily operations.
• Assist with the review, update and implementation of IT policies, SOPs and processes based on departmental needs, to minimise vulnerabilities, boost productivity and increase efficiency of IT systems and processes.
• Set up and maintain drives for all regular IT-related SOPs, guidelines, accounts, inventory and records, as well as other related information for IT Team and key stakeholders’ reference.
• Conduct research and maintain up-to-date understanding of the latest threats, vulnerabilities, mitigation, IT security, industry best practices, regulations.
• Provide all TWC staff with the necessary IT equipment and access to relevant company resources. Maintain and update an inventory for all IT equipment and access information.
• Perform installation, setup, configuration, migration, upgrading and testing of software applications, IT equipment and network.
• Provide IT support for company events (e.g. Town Hall Meeting and Staff Appreciation Night).
• Other IT related tasks and scopes.

Requirements:

• Possess at least a Diploma (preferably IT, Computer Science, or a related discipline).
• Fresh graduates are welcome to apply. For Senior IT Executive, at least 2 years’ experience in the IT field in a relevant role is required.
• Responsible and solution-oriented.
• Ability to learn to use Google Workplace (Sheets, Forms, App Script etc). Familiar or able to efficiently learn to handle HTML/CSS, Mac platform, Apple systems and devices.
• Able to organise tasks and work efficiently to meet tight deadlines with minimum supervision.
• Technically savvy and self-motivated learner.
• Possess excellent communication and task management skills.
• Proficiency in spoken and written Mandarin is a plus as future work will involve collaboration with international teams based in other countries in Asia.

Work Hours and Location:

• Work Days: 5-day work week (4 weekdays and 1 weekend). The weekend may be a Sat or Sun depending on roster.
• Work Shifts:
  • Weekdays: 10.30am - 7.30pm / 12.30pm - 9.30pm depending on the roster
  • Weekends: 8.30am - 6.30pm
• Work Location: TWC HQ, Guthrie House, Bukit Timah. (Candidates may be required to travel to various TWC centres when the need arises.)

Note to Applicant:

1. Please state your earliest start date.
2. Send your CV to [email protected]

Responsibilities:

• Perform Accounts Receivables functions (Prepares, posts, verifies, and records customer payments and transactions related to accounts receivable).

• Creates invoices according to company practices; submits invoices to customers.

Maintains and updates customer files, including name or address changes, mergers, or mailing attentions.

• Maintain proper files for accounts receivable section, and to assists in audit

• Performing any other duties assigned by management Requirements:

Job Requirements:

• GCE ‘O’ / ‘N’ Level / Diploma / ITE certificate in business / accounting is preferred

• Possess basic accounting knowledge

• Preferably 1 year of relevant experience in Hotel accounts

• Good knowledge of Microsoft Office Excel and Words; able to work independently with minimum supervision and meet deadlines

Only shortlisted candidates will be contacted.

Primary Responsibilities

Business Performance

· Prepare periodical department budget & forecast, manage all operational costs within budgets

· Monitor and control inventories for operating equipment including linen, crockery and glassware where applicable

· Prepare and analyze monthly P&L and month-end reports, identify deviation from business plan goals

· Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department.

Operation

· Compile and update Standard Operating Procedures for all areas of responsibility periodically

· Ensure that all auditing and reporting standards are conveyed to staff and adhered to

· Ensure that guests enjoy impeccable housekeeping product and that services offered by team members are offered in a timely manner

· Conduct quality control inspections of all areas of the hotel and share results with the team

· Work with Chief Engineer to maintain areas of the hotel to the highest standards and assist in scheduling periodic property maintenance followed by spring-cleaning

· Conduct monthly Staff Meetings and daily briefings with Operational Managers

· Manage all outside contractors relating to his/her department ensuring that they follow all hotel policies

· Oversee operations of Laundry and Linen, Flower and Decoration, and Butler Service

Team Management

· Interview, select and recruit Housekeeping employees

· Identify and develop team members with potential

· Conduct performance review with the team

· Constantly monitor team members’ appearance, attitude and degree of professionalism

· Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business

· Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service

· Prepare payroll and gratuity reports

· Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication

· Manage organization and cleanliness of departmental areas by conducting weekly walk through

· Perform other duties assigned by the Management

him/

Main Complexity/Critical issues in the Job

· Maintain highest standards and quality of services in housekeeping operation to meet and exceed guests’ expectation while managing operational costs within budgets.

Profile

Knowledge and Experience

· Secondary / High school education

· Additional certification(s) from a reputable Hospitality Management school will be an advantage

· Minimum 6 years of Housekeeping experience with 3 years at a management level

· Excellent reading, writing and oral proficiency in English language

· Ability to speak other languages and basic understanding of local languages will be an advantage

· Good working knowledge of MS Excel, Word, & PowerPoint

· High degree of professionalism with sound human resources management and business acumen capabilities

Competencies

· Strong leadership, interpersonal and training skills

· Good communication and customer contact skills

· Results and service oriented with an eye for details

· Ability to multi-task, work well in stressful & high-pressure situations

· A team player & builder

· A motivator & self-starter

· Well-presented and professionally groomed at all times

1. Preparation of maintenance schedule according to clients master schedule.

2. Preparation of progress report and submission

3. Procurement of material/ parts/ components

4. Technical assessment of systems and introduction of retrofit / replacement recommendation to clients

5. On the job risk analysis and preparation of risk assessment procedure.

6. Preparation of method of statement / process for presentation to clients.

7. Perform checks and inspections of entire systems including control parameters attendance.

8. Troubleshooting of fault / breakdowns and rectification according to authorities / clients requirement.

9. Perform full set of testing complying to authorities / clients requirement.

10. Perform maintenance program and complying to authorities / clients requirementt.

11. Attendance of meeting and or site survey with clients.

12. Submission of quotations / costing to clients within stimulated time frame.

13. Maintenance of good public relationship with vendors / clients.

14. Logistic and manpower planning and arrangement.