1) Responsible for ensuring that the workplace is maintained in accordance with all safety regulations, that the tools, equipment, etc which workers will be required to use are adequate for the job and maintained in a safe manner and the methods and sequence.

2) Responsible for EHS communications and for the direct supervision and safety of his workers and subcontractors.

3) Issue of EHS instruction to his workers and subcontractors.

4) Ensures each worker has the knowledge, tools, equipment, PPE and direction to ensure the safe execution of the work.

5) Conducts daily inspection of his respective work areas to enforce standards and demonstrates support for the safe conduct of work.

6) Ensure that items requiring correction will be noted and acted upon immediately.

7) Ensure that a copy of the valid Permit-to-Work issued are clearly posted at the location where high risk construction work is being carried out and ensured that a copy is not removed until the date of expiry or date of revocation.

8) Attends and participates in tool box meeting.

9) Participates in a formal EHS inspection and patrols and monitors corrective actions.

10) Accountable to site engineer for the general environmental, health, and safety of all subcontractors and workers under his charge.

11) Willingness to undertake night shift duty.

• Scheduling the workers, and making sure instructions are carried out properly
• Attend site meeting
• Monitor, and keep track of the site work progress to ensure the waterproofing work is carried out in a quality and efficient manner.
• Maintain proper documentation and reporting to the Senior Manager
• Coordinate, communication among team members, customers, and contractors and ensure all works are carried out according to approved drawing/specification
• Provide on-site solutions during supervision works

Requirement:

• Min 1 year of experience in a supervising position
• Able to read, understand, and work from technical drawing
• Having a Building Construction Supervisors Safety (BCSS) Cert, Managing work at height, Class 3 Driving Licence
• Good communication skills, able to coordinate & liaise with people at all levels.
• Able to work under tight schedules
• Hard-working and keen to learn
• Team player and also able to work independently

Job Descriptions:

• Assist the Project Engineer and Project Manager in project planning and to co-ordinate and oversee all works on the site.
• Monitor & co-ordinate the works with supervisors.
• Handling of technical and engineering problems.
• Assist in planning, programming and monitoring of construction works progress.
• Liaison with client's representative, relevant authorities and consultants.
• Identify and assess any foreseeable risk arising from the workplace or work processes, minimise environmental impact associated with the construction activities.
• Take reasonable practical measures to eliminate any foreseeable risk to any person who is at the workplace.
• Ensure safe work procedures and environmental control measures are implemented at the work site.

Job Requirements:

• Degree in Civil / Structural Engineering or its equivalent.
• Preferably Degree be recognized by Board of Engineers.
• Minimum 3 yrs experience in Residential Construction Industry.

Responsibilities:

• Supervise and coordinate subcontractors works to achieve daily work schedules and to ensure compliance with specific requirements
• Assist the Project Manager in planning and monitoring of construction activities and production of shop drawings
• Liaise with relevant consultants and authorities on technical and engineering matters
• Monitor and coordinate the work of Sub-cons and Supervisors
• Coordinate the inspection of Civil and Structural works

Requirements:

• Candidate must possess Bachelor's Degree in Civil Engineering
• Preferably with working experience in foundation works
• Proficient in Microsoft Office and knowledge of AUTOCAD
• Independent, diligent and highly motivated with excellent team spirit
• Willing to work overtime including weekends and public holidays when necessary

Interested applicants please email your detail CV including your qualifications, working experience, current and expected salary to [email protected]

Job Description:

• Liaise with sub-contractors on day-to-day site operations.
• Proactively manage any changes in project scope.
• Identify and resolve any site issues with other trades.
• Ensure the project meets clients' quality standards.
• Able to interact with all levels of stakeholders.
• Attend regular consultant meeting

Job Requirements:

• Recognized Washington Accord Univeristy of Degree in Civil Engineering.
• Min 5 years of local working experience.
• Good computer literacy.
• Self-motivated and able to work independently.

Job Description：

• Coordinating and Reporting with Manager and Team Members
• Motivating personnel to high performing standards and Excellence
• Responsible for all construction activities of Construction Works for the Project
• Ability to plan the sequence of works
• Ensure that all the works are executed in accordance with approved Method Statement, Safety Procedure and Quality Methods
• Arrange and Conduct Daily Tool Box Talk, Control the labor force(or sub contractor) with his assistance of Supervisor or foreman
• Prepare Daily, Weekly and Monthly progress reports and submit to CM
• In charge in the Inspection of Works and necessary approval by client side (QPS)
• If require any traffic, utility or such as diversion which is under his responsible and control in due time with safe manner
• Material Control
• Ability to use AUTOCAD for amending shop drawing
• Checking BBS which sent by Sub-con and co-ordinating with supplier until delivered to site
• Preparation of RFI for ongoing Construction works

Requirement:

• Preferably with LTA experience and familiar with LTA procedure
• Possess good analytical and communication skills
• Diploma Civil Engineering or above

Job Description

• Establish and maintain organised paper and electronic filing systems according to office procedures to ensure the expeditious retrieval of information in the area of QEHS.
• Book conference calls, rooms, taxis, couriers, hotels etc.
• Assist whenever required to liaise between management and the staff.
• Prepare and modify documents including correspondence, reports, drafts, memos and email, copying, binding, scanning etc.
• Draft and prepare important letters that are circulated in the office.
• Compile all daily reports from various departments relevant to the department.
• Reply to all correspondences as directed by the Manager.
• Prepare agendas before every meeting and distribute them to all the staff members who are supposed to attend the meeting.
• Arrange and/or attend meetings and other gatherings/events.
• Monitor stationary level and ordering of office and EHS supplies.
• Perform company's errands to post office and office supply store.
• Process expenses sheets and invoices.
• Operate filling systems.
• Maintain up-to-date employee leave records.
• Handle sensitive information in a confidential manner.

Requirements

• Min Diploma/ Degree in administrative or business related.
• At least 3 years as admin assistant or document controller, experience in construction project site is preferrable.
• Proficient in computer and MS Office application especially in excel.
• Good interactive skills.

• managing parts of construction projects
• overseeing building work
• undertaking surveys
• setting out sites
• checking technical designs and drawings to ensure that they are followed correctly
• supervising contracted staff
• ensuring project packages meet agreed specifications, budgets, and/or timescales
• liaising with clients, subcontractors, and other professional staff, especially quantity surveyors and the overall project manager
• providing technical advice and solving problems on site
• preparing site reports and filling in other paperwork
• liaising with quantity surveyors about the ordering and the pricing of materials
• ensuring that health and safety and sustainability policies and legislation are adhered to.

The successful candidate will work in a team and required to:

• Prepare timely and accurate monthly, quarterly and yearly financial statements for local and multinational companies which include preparation of budget and variance analysis, diagnostic assessment or health check, through the use of computerised accounting and ratio analysis solutions.
• Manage both local and multinational companies payroll for their staff which include compliance of all applicable taxes and government regulations.
• Provide in-depth accounting and financial advise to clients.
• Keep track of expenses reporting and GST application& submission of GST returns

We welcome you to join and grow with us, if you possess:

• Professional qualifications / Accounting degree recognised by ISCA
• Minimum 5 to 8 years of relevant experience in accounting and advisory field
• Abreast with the latest technical and accounting standards such as SFRS, IFRS and US GAAP
• Ability to plan and manage teams
• Good and sound knowledge of outsourcing environment
• Service-oriented and commercially focused, we seek confident, extremely well-organised candidates who can analyse and make things happen, and work effectively in a highly motivated environment.

Location:
Near Esplanade MRT, Downtown MRT, Raffles Place MRT, Clarke Quay MRT - Central Business District, Singapore

Position:
Floor Manager / Assistant Manager

Working Hours:
- Shift 1: 7am - 7pm
- Shift 2: 11am - 11pm
- 12-hour shifts with a 2-hour break

Working Days:
- Mondays to Sundays (6 Days Work Week)

Job Description:
As a Floor Manager / Assistant Manager, your role is crucial in maintaining our high standards of service.

Responsibilities include:
- Supervising daily operations to ensure exceptional service and customer satisfaction.
- Leading, training, and managing staff effectively.
- Handling staff scheduling, shift planning, and performance evaluations.
- Collaborating with kitchen staff for seamless service and quality food presentation.
- Addressing customer queries and complaints professionally.
- Ensuring compliance with health and safety regulations.
- Managing inventory and upkeeping the restaurant’s appearance and functionality.

Requirements:
- Experience in a similar role, preferably in a high-volume restaurant.
- Strong leadership, communication, and interpersonal skills.
- Detail-oriented with a commitment to quality and customer satisfaction.
- Flexibility to work varied hours, including weekends and evenings.
- Familiarity with restaurant management software is advantageous.

We Offer:
- Competitive salary and benefits package.
- Professional growth and career development opportunities.
- Supportive and dynamic work environment.
- Staff meal discounts.

How to Apply:
Send your resume and cover letter via this platform

Location:
Near Esplanade MRT, Downtown MRT, Raffles Place MRT, Clarke Quay MRT - Central Business District, Singapore

Position:
Floor Manager / Assistant Manager

Working Hours:
- Shift 1: 7am - 7pm
- Shift 2: 11am - 11pm
- 12-hour shifts with a 2-hour break

Working Days:
- Mondays to Sundays (6 Days Work Week)

Job Description:
As a Floor Manager / Assistant Manager, your role is crucial in maintaining our high standards of service.

Responsibilities include:
- Supervising daily operations to ensure exceptional service and customer satisfaction.
- Leading, training, and managing staff effectively.
- Handling staff scheduling, shift planning, and performance evaluations.
- Collaborating with kitchen staff for seamless service and quality food presentation.
- Addressing customer queries and complaints professionally.
- Ensuring compliance with health and safety regulations.
- Managing inventory and upkeeping the restaurant’s appearance and functionality.

Requirements:
- Experience in a similar role, preferably in a high-volume restaurant.
- Strong leadership, communication, and interpersonal skills.
- Detail-oriented with a commitment to quality and customer satisfaction.
- Flexibility to work varied hours, including weekends and evenings.
- Familiarity with restaurant management software is advantageous.

We Offer:
- Competitive salary and benefits package.
- Professional growth and career development opportunities.
- Supportive and dynamic work environment.
- Staff meal discounts.

How to Apply:
Send your resume and cover letter via this platform

Responsibilities:

• Lead and manage a team of professional staff.
• Provide excellent client service and ensure deliverables timelines are met.
• Responsible for billings, fee negotiations and recovery for each client engagement.
• Review payroll, related forms as well as year-end remuneration returns for a portfolio of clients.
• Review current process flow for improvements and assist in the implementation of recommendations.
• Build strategic client relationship with existing / potential clients to generate pipeline of leads.
• Drive business development and new business growth
• Ensure compliance to SOPs and regulatory updates.
• Execute client service excellence at all times.
• Monitor credit control, regular review, responsible for debts collection and work with Finance to manage doubtful debts.
• Coach team members to set standard client communication protocol eg. all communication with clients are supported by emails, document agreed action steps, responsibilities and deadlines.
• Evaluate direct reports and review overall employees' performance appraisal during the annual review exercise for Singapore .

Requirements:

• Business Degree or diploma
• Minimum 5 years of payroll experience in a service provider environment is required
• Experienced in leading and managing at least 3 – 5 team members
• Preferably with Prosoft and/or other payroll software experience
• Strong spreadsheet skills (Excel) and good knowledge of Word
• Ability to work independently and as a team
• Strong problem solving skills
• Strong written and verbal communication skills
• Excellent organizational skills
• Client service oriented and able to interact with clients at ease
• Able to work in harmony with co-workers
• Drive for results
• Determination and persistence

Join Our Team as a Construction Site Assistant – Get Hands-On Experience!

Are you someone who loves hands-on work and thrives in an active, outdoor environment? We're looking for fresh graduates or individuals who are ready to roll up their sleeves and dive into exciting construction and engineering projects!

What You'll Do:

• Work 100% on-site to support engineers and teams in construction projects.
• Assist with installations, measurements, and hands-on tasks—no two days are the same!
• Be a part of an active, energetic team that’s always on the move.
• Ensure materials and equipment are where they need to be to keep things running smoothly.
• Stay sharp and help maintain site safety—we’ve got your back with full safety gear.

Who We're Looking For:

• Fresh grads with a Nitec in Engineering or a related field—no experience needed!
• Someone physically fit, who loves working outdoors and being part of a fast-paced team.
• Ready to take on a challenging yet rewarding role in the construction industry.

What We Offer:

• Competitive pay and overtime opportunities.
• Full on-the-job training—learn while you work.
• Opportunities to grow into leadership roles like Site Supervisor or Site Engineer and even Site Manager.
• Be part of a dynamic, hard-working team where you’ll never be bored!

Apply Today:

If you’re ready to start a hands-on, site-based career in engineering and construction, we want to hear from you! Don’t miss this chance to be part of an exciting, growing company.

1. Oversee building construction activities.

2. assign daily work to workers

3. report to management periodically.

4. need steel experience.

5. must be flexible to work overtime for project completion.

Experience required

· Plan, organize and arrange daily construction activities.

· Supervise the direct workers and to give instruction to the sub-contractors.Coordinate with land

surveyors and sub-contractors on all setting out works.

· Liaise with QP(S) representative regarding standard of workmanship. To check if the works are

carried out strictly in compliance with the contract specifications and requirements for the purpose of

general quality control.

· Liaise with QP(S) representative for inspection of site works.

· Organize and supervise house-keeping and safety implementation.

· Control material wastage and unproductive deployment of workers.

· Report daily manpower and machinery to the Project Manager.

· Follow up and ensure environmental, safety and health policy compliance.

· Follow up and implement logistic planning set out by Planning Manager

· Work as purchaser to source for supplier, issue PO and prepare supplier payment application

. Work location nearby Boon Lay MRT

Qualification requirements or equivalent

· Diploma/Degree holder in Construction/Building or related discipline.

· Positive personality and good team player.

· Meticulous and responsible.

· Able to multi task and work in tight schedules.

Job Description：

• Coordinating and Reporting with Manager and Team Members
• Motivating personnel to high performing standards and Excellence
• Responsible for all construction activities of Construction Works for the Project
• Ability to plan the sequence of works
• Ensure that all the works are executed in accordance with approved Method Statement, Safety Procedure and Quality Methods
• Arrange and Conduct Daily Tool Box Talk, Control the labor force(or sub contractor) with his assistance of Supervisor or foreman
• Prepare Daily, Weekly and Monthly progress reports and submit to CM
• In charge in the Inspection of Works and necessary approval by client side (QPS)
• If require any traffic, utility or such as diversion which is under his responsible and control in due time with safe manner
• Material Control
• Ability to use AUTOCAD for amending shop drawing
• Checking BBS which sent by Sub-con and co-ordinating with supplier until delivered to site
• Preparation of RFI for ongoing Construction works

Requirement:

• Preferably with LTA experience and familiar with LTA procedure
• Possess good analytical and communication skills
• Diploma Civil Engineering or above

The Sales Manager is part of the regional Sales team. The team members are dynamic and friendly. We collaborate very closely together to be successful.

Your tasks

• Acquire and assess sales opportunities, including identification and proper coverage of buying centre members and stakeholders at Finacial Institutions in Asean Region 
• Reach sales targets by initiating and managing sales opportunities till the conclusion of contracts with new clients.
• Implement a successful sales strategy for designated sales projects and define business cases for customers.
• Coordinate and organize meetings with customers as well as internal resources; prepare and hold presentations and workshops after having defined the rights USPs and sales message.
• Speer the Sales opportunity in Coordination with various stakeholders (e.g. implementation, service, and software partners) 
• Acquiring new customer for Avaloq by understanding customers’ needs, analyzing competitive solutions, defining sales messages and USPs.

To oversee the full maintenance functions of the hotel and its capital assets to ensure the consistency in meeting the department's objective.

To be responsible for the building, fixtures, facilities, equipment, machinery and project management in the event when alteration and amendment works are carried out in the hotel.

To be responsible for the overall effectiveness of Engineering Department.

• Prepare annual engineering maintenance budget and manage engineering maintenance costs within budget
• Managing the facilities requirements for Company facilities
• Control designated site facilities budget
• Oversee operations across multiple facilities
• Oversee facilities and general maintenance services
• Repair and maintenance of facilities
• Fall under facilities or engineering
• Support facilities management and facilities engineer on repairs and renovation projects
• Recommend the facilities capital improvement budgets
• Assist in facilities safety measures
• Supervise maintenance and repair of facilities
• Hold overall responsibility for facilities operations
• Building the portfolio facilities team
• Manage day to day facilities and building systems maintenance
• Lead all facility related staff including facility contractors
• Develop and monitor annual facilities budget
• Oversee maintenance contracts with vendors and service providers and engineering purchases
• Understand any facilities-related issues
• Prepare maintenance and facilities annual budget and plan
• Any other suitable tasks as and when assigned by General Manager/Executive Assistant Manager

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

Duties & Responsibilities

This person will work closely with the Alumni team and Program Managers (PMs) on matters related but not limited to:

• Take charge of NUS Enterprise Academy's (EA) marketing campaigns, events and coordinate the marketing activities (internal and external) to ensure its success
• Promote EA programmes to NUS students from various faculties as well as outreach to Junior Colleges, Polytechnics and etc.
• Develop and implement student recruitment campaigns across various platforms, online and offline, digital media and etc.
• Produce quality content with various stakeholders including students, faculty and start-up leaders and alumni in the community
• Manage and increase social media presence
• Inject fresh initiatives to increase awareness of the programme
• Periodically design and web maintenance projects such as design of e-flyers and etc.
• Work with vendors and agencies to produce collaterals and contents

Qualifications

Requirements

• Recognised University Degree in Marketing, Communication or related fields with at least 5 years of relevant working experience preferably in an educational institute
• Experience in working with a range of content mediums such as video, photography, social media, long-form articles, back-end SEO analytics, etc.
• Well organized with good monitoring and follow-up skills within tight deadlines.
• Outgoing personality who enjoys meeting and interacting with people at all ages.
• Self-starter, able to work in a fast-paced environment and a good team player
• Good interpersonal, communication and project management skills
• Good grasp of written and spoken English
• Mature disposition to manage internal and external stakeholders confidently
• Good working knowledge of MS Office applications and savvy with web applications and software etc. Willing to learn new applications and software.

About Go East

You(th) are the Future.

With the rapid changes in China and the world, it is essential for the younger generation to have a global perspective. While we look at the West, we should also have a balanced view by looking to the East, to find the bridge between the two worlds.

The Go East division ( 东游记, which literally means a Journey to the East in Chinese) is established under Business China to drive this purpose. We develop and execute programmes to nurture a group of Singapore-China Savvy talents, by building a UNIQUE platform for our youths to enhance their bilingual skills, understand the latest development and trends in China, and develop deeper links between Singapore and China, and beyond. This role will allow you to directly participate in fostering stronger bilingual, bicultural and international mindset and skills amongst our youth.

We work closely with partners including Institutes of Higher Learning (IHLs), organisations and passionate individuals who share the same objectives of creating opportunities for our youth.

Embark on the Journey to the East with us today, Business China Go East team awaits you!

Job Duties & Responsibilities

1. Oversee the entire lifecycle and all aspects of the Youth Interns Exchange Scheme (YES) program, ensuring a seamless and enriching experience for interns.
2. Establish and maintain strong partnerships with local and international organisations to facilitate internship opportunities for participants.
3. Collaborate with educational institutions and industry partners to align internship opportunities with the academic and professional goals of participants.
4. Monitor and evaluate the success of the internship program and keep abreast of industry trends and best practices to continuously enhance the program's relevance and impact.
5. Work closely with the communications team to promote the Internship Exchange scheme and engage stakeholders through various channels.
6. Address and resolve any challenges or concerns raised by interns, partner organizations, or other stakeholders promptly and professionally.
7. Prepare regular updates and reports for senior management.

Qualifications and Requirements:

1. Effectively bilingual in English and Mandarin – written and verbal communication skills.
2. Bachelor’s Degree or Higher Degree in Business, Marketing, Chinese Studies, Social Science, International Relations, or other relevant disciplines.
3. Good knowledge and interest in China and International relations.
4. At least 3-10 years of relevant working experience or at least 2 years of working experience in events management, such as organizing conferences, forums, and webinars.
5. Experience in organising youth development programmes/activities would be advantageous.
6. This is an individual contributor role, although you may lead project teams. Being a self-starter is essential.
7. Having a passion for youth development programmes/activities would be highly advantageous.
8. Familiar with Photoshop, Canva, or other EDM software(s), would be advantageous but not a must.
9. Singapore Citizens and Singapore PRs are welcome to apply.

Job Description:

• Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Answer client questions about property facilities/services.
• Generating reports, preparing proposals, coordinating with clients & suppliers.
• Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, banquet event orders, CVGR letters).
• Gather materials and assemble information packages (e.g. brochures, promotional materials, sales demo kit, welcome kit, souvenir etc.).
• Assist the sales team by managing schedules, filing important documents and communicating relevant information. Arrange and co-ordinate meetings, events and any appointments.
• Record, transcribe and distribute minutes of meetings.
• Meets with clients in the absence of the Director of Sales or Sales Managers; perform hotel site tours with potential clients.
• Print Daily Sales reports for each sales manager and submit to the Director of Sales.
• Print Sales manager productivity reports for each sales manager and submit to the Director of Sales.
• Ensures all documents produced by the Sales Department (i.e. contracts, rooming lists, proposals) are completed accurately and on time.
• Respond to complaints from customers and give after-sales support when requested.
• Ensure the adequacy of sales-related equipment or materials are available at all times.
• Other duties as assigned by the Director or the management.

Job Requirements

• Min GCE 'O' Levels
• Candidate with relevant experience working in a hotel, clerical or sales will be added an advantage.
• Entry level candidates are welcome to apply, training will be provided
• Good computer skills and excellent customer service skills.
• Friendly, customer centric and able to work in a team environment.
• Proficient in the use of Microsoft Office (Word, Excel, PowerPoint)
• Short notice or immediate available will be added an advantage.

The Travel Operations Manager/ Assistant Manager is a key role combining operational excellence with client-facing support. You will lead a team of operations specialists to ensure efficient and effective delivery of all travel-related services for our clients. This includes managing travel bookings, collaborating with the sales team on quotations, optimizing travel costs, and providing exceptional support to both clients and internal stakeholders. Some travel may be required to meet with clients or vendors.

Job Description

- Team Leadership:

• Lead, mentor, and develop a team of travel operations specialists.
• Delegate tasks, monitor performance, and provide constructive feedback.
• Foster a collaborative and supportive team environment.

- Travel Management:

• Oversee all aspects of travel arrangements, including flights, accommodation, ground transportation, and visa processing.
• Develop and implement travel policies and procedures to ensure efficiency and cost­ effectiveness.
• Negotiate with travel vendors to secure competitive rates and favorable terms.
• Utilize travel management tools and technology to streamline processes and track expenses.

- Client Management:

• Serve as a point of contact for clients, understanding their travel needs and preferences.
• Build and maintain strong relationships with clients, ensuring their satisfaction.
• Proactively address client inquiries and resolve any travel-related issues.

- Compliance & Risk Management:

• Ensure compliance with all relevant travel regulations, visa requirements, and company policies.
• Implement risk management strategies to mitigate potential travel-related risks.
• Stay informed about travel advisories and updates to ensure traveler safety and well-being.
• Excellent communication, interpersonal, and client management skills.
• Strong analytical, problem-solving, and organizational abilities.

Requirements:

• Bachelor's Degree or Diploma in Business Administration, Hospitality Management, or related field
• Minimum 3 years of relevant experience
• Experience in customer service management and/or travel industry operations is an advantage
• Strong leadership abilities with a track record of effectively managing teams
• Excellent communication, negotiation, and interpersonal skills
• Ability to thrive in a fast-paced, high-pressure environment and prioritize tasks accordingly
• Analytical mindset with proficiency in data analysis and reporting
• Familiarity with travel industry trends, destinations, and suppliers
• Problem-solving aptitude and a customer-centric approach to service delivery

Key Responsibilities:

• Maintain the full set of accounts for the company, including general ledger, accounts payable, and accounts receivable, as the sole accounting professional in the company.
• Responsible for all aspects of the accounting and financial functions of the company.
• Process payroll, employee expense claims, statutory contributions (CPF, IRAS submissions, etc.) and government reimbursements (childcare leave, paternity leave, NSmen makeup pay, etc.)
• Ensure timely submission of GST returns and other regulatory filings, taking full responsibility for compliance.
• Monitor and manage foreign currency exposure.
• Prepare and manage monthly financial statements, management reports, and cash flow forecasts independently.
• Prepare IR8A forms for employees to ensure accurate tax reporting and compliance.
• Conduct bank reconciliations and monitor cash flow to ensure financial stability.
• Liaise with external auditors, tax agents, and other stakeholders during audits and year-end closing.
• Analyse the financial performance of the company and provide recommendations for improvement.
• Review financial procedures, internal controls, and business processes/systems to ensure effective controls are in place.
• Assist with budgeting, forecasting, and variance analysis to support overall financial planning and decision-making.
• Handle any ad hoc accounting and finance tasks as required by management.

Requirements:

• Degree or Diploma in Accounting or Finance
• Minimum 10 years of relevant experience in accounting
• Proficiency in use of SAP Business One and SAGE EasyPay preferred
• Knowledge of Singapore financial regulations, GST filing, CPF submissions, etc.
• Strong commitment to producing accurate and error-free work
• Ability to work independently
• Able to commit half day(AM/PM)-5 days/week

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

Lead APAC strategy to drive recruitment & retention

• Co-build with the market a strong CRM omnichannel strategy to drive repurchase and loyalty, and develop a year round CRM action plan aligning with our APAC priorities
• Work with markets to animate campaigns, support CRM activities and/or mechanics to target relevant customers groups (Club Clarins, VIPs, prospects, Make up vs Skincare…).
• Oversee and develop the Loyalty strategy (Club Clarins Program) together with Global and countries, support countries in the evolution and animation of their Club Clarins Program (Tiers, brand identity, Member’s day) & Loyalty Engine
• Drive cross-product segments/categories link-selling and penetration through best practice sharing focusing on key product campaigns and customer segments
• Propose operations & mechanisms to increase contractibility (mobile and email opt-in in markets) and improve main KPIs : decrease churn rate & Increase New Customer Repeat rate
• Develop and implement the CRM loyalty program, membership campaigns and marketing automation rules to achieve customer retention and loyalty KPIs
• Oversee the setup and implementation of triggers campaigns, including recommending the target audiences for campaigns based on briefs submitted by markets

Drive Analysis & insights related to the customer

• Utilize CRM & CX data to generate insights, track KPIs and drive actionable recommendations and strategy to improve customer interaction and retention.
• Support marketing teams to understand Customer behaviour (retention, cross sell, link sell…) for specific product launches or campaigns.
• Support other transversal teams (Retail, E-commerce) for deep dive into customer profiling (Mega campaign, new store…)
• Continuously track key performance metrics of customer database and measure the impact of CRM initiatives, to evaluate effectiveness as well as for reporting to key stakeholders.
• Analyze customer purchase patterns, migration of customers, and recruitment of new customers per channel and retention of existing customers to support APAC main CRM KPIs
• Advise and challenge markets to develop strong customer knowledge within CRM teams
• Generate insightful reports, post-campaign analysis to optimize the strategy and its implementation
• Performs Consumer Journey Mapping and analyzes business touch-points in order to increase the business’s commercial opportunities

Drive Clientelling strategy, approaches and manage customer development and acquisition initiatives in close collaboration with Retail & training teams

• Creation and execution of regional Clientelling strategy, plan and tools based on global strategy and local needs
• Champion in-market understanding, adaptation, and roll-out of new/existing tools, data, training, and programs across retail stores and remote selling
• Deliver the development and management of strategies for attracting new clients.
• Drive client development, lifecycle planning and new Clientelling tactics to grow business from existing clients
• Strong collaboration with Marketing, Retail & Training team to create synergies and workflows focused on customer centricity
• Provide data-driven insights into customer behavior to inform business strategies, including analysis by profile, segment, and product line
• Setting up of CRM benchmarks and then regular monitoring of loyalty and customer metrics.
• Support other teams (CX, EC, marketing) in leveraging the Clientelling tool
• Propose evolutions & recommendations to constantly improve the outreach and the features of the tool

Drive Customer Experience strategy

• Define in line with Global the APAC customer care guidelines & strategy
• Support the implementation of AI chatbot, Line, Kakao, and other global tools across APAC Customer Experience teams
• Analyse and share internally (local & global) Customer Care KPIs, NPS and SLAs
• Recommend APAC customer voice strategy & evolutions by listening to voice call records, customer verbatim/reviews from NPS/CSAT
• Analyse and recommend actions/evolution to enhance the consumer experience on Clarins.com based on customer care insights

Oversee APAC market’s CRM platforms & tools

• Support APAC project team and Global teams to implement CRM projects (Clientelling, customer care) that align with local market needs
• Be a key partner for the successful installation / roll-out of the new & best in class tools in APAC
• Ensure the relevancy and effectiveness of local CRM tools in managing customer data, segmentation and targeted campaigns taking into consideration local specificities
• Ensure compliance and security with data protection and safeguard customer data and will also stay with industry trends, emerging technologies and local channels and specificities
• Master all key CRM tools from a business user point of view (Loyalty, Clientelling, Campaign management…)

Lead and animate APAC’s local CRM & CX teams

• Be the regional center of excellence for CRM, data analytics and CX and the champion of consumer intimacy in the region
• Work closely with transversal teams (CRM, Marketing, Retail, EC) and stores to always ensure a deep understanding of the consumer
• Collaborate with Global teams (HQ in France) to represent APAC needs and local specificities and ensure global tools and strategies are always up to date
• Train and animate APAC markets, guide them on CRM practices and tools and techniques to maximize efficiency and productivity

Other responsibilities may be added to the above, which are consistent with the title Senior Manager - CRM, CX & Consumer Data, Asia Pacific

YOU HAVE:

• Preferably Business Degree, focus on CRM/Customer Experience/Business management/Marketing
• 10 years of experience in B-to-C CRM, analytics & Digital (both on and offline), preferably retail industry
• Strong presentation skills with excellent written and verbal communication skills
• Customer-focused, results-oriented and passionate about customer engagement
• Strong interest in understanding consumer insights and behaviour, with an eye for detail and a broad sense of perspective
• Expertise in CRM lifecycle planning, and experience in Loyalty program management
• Good proficiency in Marketing Automation (Adobe Campaign preferred)
• Knowledge of data visualisation tools (Qlik Sense or Tableau)
• Good with numbers, have strong analytical skills and problem-solving capabilities
• Digitally-minded with an awareness of online trends and innovations
• Ability to communicate clearly and create good relations with others
• Strong collaboration and influence skills, being open minded and adaptable, eager to embrace new challenges

WE HAVE:

• Close to 70 years of expertise in beauty and spa, with the Clarins and myBlend brands
• Unique products and innovative services
• A commitment to Social & Environmental Responsibility embedded in our raison d'être
• A caring and inclusive corporate culture
• Development and training opportunities
• Attractive compensation and benefits
• A flexible work environment, with up to 2 days of remote working per week

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.

This is a 12-months contract tenure. As the clients will be based in Japan, the ability to speak and communicate Japanese is a MUST in order to succeed at this role.

We are seeking a highly motivated and experienced strategic partnership manager to join our team. The candidate will be responsible for identifying and activating potential opportunities within the Japanese market, providing business development support in strategic planning, creating presentations, and meeting with partners to drive business forward.

Responsibilities:

• Identify and activate potential partnership opportunities in the Japanese market (gaming/virtual reality/ entertainment industry)
• Provide business development support in strategic planning, creating presentations, and meeting with Japanese partners to drive business forward.
• Represent the company's partnership in external meetings with executives from external partners
• Track, analyze, and communicate to develop and execute against partnership goals
• Work cross-functionally with a variety of teams, including Product, Marketing, Legal, Policy team, and Operations to advocate for partner needs

Requirements:

• 5+ years experience in a partnerships role in the entertainment/tech industry
• Proven track record in prospecting, securing leads and developing new relationships
• Strong understanding of IPs and Entertainment landscape in Japan market
• Excellent communication and presentation skills in both English and Japanese to liaise with Japanese Counterparts and clients.
• Ability to work independently and manage multiple projects simultaneously
• Strong analytical and problem-solving skills
• Experience working with cross-functional teams and stakeholders internationally