Sales Manager | FMCG Non-Food / Health & Beauty | Woodlands

Location: Woodland

Salary : $4000 + Commission

Working days: Monday - Friday (7.30am -5pm / 8am-5.30pm / 8.30am-6pm)

Job Responsibilities

• Formulate strategic plans and initiatives aimed at bolstering business channel expansion.
• Manage sales accounts, catering to various sectors including general trade, convenience stores, wholesalers, modern trade, and food service, with a focus on nurturing strong customer relationships.
• Drive the acquisition of new accounts and the promotion of existing and new products to both current and prospective clients.
• Meet sales objectives by achieving targets, managing channels effectively, and controlling costs.
• Develop and implement sales promotion strategies and budgets to surpass channel sales goals.
• Generate comprehensive sales reports for management review.
• Optimize resource allocation within the sales budget for maximum efficiency in designated channels.
• Conduct regular field visits to ensure route coverage, monitor competitor activities, and identify growth opportunities.
• Inform sales channel clients about new products and promotions to stimulate increased sales.
• Establish and maintain an efficient outlet servicing schedule to meet or exceed sales targets.
• Collaborate with the Marketing team to execute effective sales activities and promotions, enhancing product visibility and consumer engagement.
• Lead and inspire a sales team to achieve set targets.
• Provide coaching and support to enhance the sales capabilities of team members.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Customer Care Manager

Salary: $4500 - $5500
Location: Upper Thomson - Next to Thomson Nature Park
*Will be relocated to Geylang area in April’24

Working Day & Time: 5 Days work week; 8:45am - 5:30pm

Key Responsibilities

• Lead and manage a team of Customer Care Specialists

1. Set performance goals, provide feedback and conduct performance reviews
2. Regularly review the team knowledge on the latest products
   

• To deliver exceptional customer serviceDevelop and implement customer care processes and policies; to constantly review them to ensure greater productivity is achieved

1. Resolve customer complaints and enquiries in a professional and prompt manner
2. To monitor and track customer response times and quality of service
3. Run performance reports in Zendesk and 3CX to track team performance

• To optimize processes and practices

1. Possess the ability and foresight to continually review opportunities for improvements and execute them
2. Propose to management on new initiatives for improvement in efficiency or optimization in cost.
   

Qualifications & Experience Requirement

• Minimum of 5 years of experience in Customer Service-related role

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job Overview:

This position works with our partner to manage Middle East operations of the business and new market entry strategy project.

Responsibilities and Duties:

•  Plan and organize focus groups in the region to better understand the local customer andhow to improve brand awareness in the region
•  Organize press, influencer and brand ambassador events
•  Organize customer events in keeping with the educational and wellness ethos of the brand
•  Develop relationships with influencers and brand ambassadors, getting to know them and understand who the brand should target to work with longer term
• Provide qualitative and quantitative analysis on the data capture from events (KPIs to include new customer leads, customer conversion rates, brand awareness etc.)
• Provide KPI reports as required. This analysis can be tailored so that there is value-add in addition to what the HQ finance team will be reporting
• Assist in the management of stock and logistics regionally
• Carry out site visits to ensure stock levels are as required / stands are in good condition etc.
• Organize secret shopper exercises and report the findings of these reviews
• Meeting with the regional stakeholders, PR agencies, distributors etc. (acting as the 'feet on the ground' for the brand; providing updates back to HQ as often as required
• Develop relationships and rapport with the company's stakeholders in this region to ensure that the brand is receiving the best service and attention to care and detail
• Managing the training of all ambassadors in the region
• Flexible to travel to Ireland and the UK to meet with other members of the team and stakeholders as required
• Run the UAE social channels in conjunction with the HQ marketing and social media teams
• Develop an operational handbook as the business develops in the region so that there are systems and processes in place from the early stages that can be developed as the business grows in the region
• Implement continuous improvement for all systems and processes during the initial stages of the business launch in the region
• Run the new market entry strategy

Job Description Summary

The Manager of Data Engineering and Systems, you lead a team of data engineers and Architects in designing, implementing, and maintaining robust data infrastructure and systems. The person will collaborate with cross-functional teams to ensure data availability, integrity, and security, and will play a key role in shaping the overall data strategy of the organization.

Manager of Data Engineering and Systems is a crucial role within an organization responsible for overseeing the development, implementation, and maintenance of data architecture, infrastructure, and processes. This role requires a combination of technical expertise, leadership skills, and a deep understanding of data management principles.

- Team Leadership:
• Lead, mentor, and manage a team of data engineers, Data and Solution Architect, providing guidance on technical projects, best practices, and professional development.
• Foster a collaborative and innovative team culture, encouraging continuous learning and improvement.2 - Data Architecture and Design:
• Collaborate with stakeholders to understand data requirements and work with the Data Architects to design scalable, efficient, and maintainable data architecture.
• Oversee the development and maintenance of data models, ETL (Extract, Transform, Load) processes, and data pipelines.3 - Data Infrastructure Management:
• Manage and optimize data storage, processing, and retrieval systems, ensuring high performance, scalability, and reliability.
• Evaluate and implement new technologies to enhance data engineering capabilities.4 - Data Management and Security:
• Establish and enforce data Management policies, ensuring data quality, consistency, and compliance with regulatory requirements.
• Implement and monitor data security measures to protect sensitive information.5 - Collaboration:
• Work closely with data scientists, analysts, and other stakeholders to understand their data needs and provide effective solutions.
• Collaborate with Dataworks, IT and other departments to integrate data engineering solutions into broader organizational initiatives.6 - Performance Monitoring and Optimization:
• Implement monitoring and logging systems to track data pipeline performance and troubleshoot issues promptly.
• Continuously optimize data engineering processes to improve efficiency and reduce latency.

• Qualifications:Bachelor’s or master’s degree in computer science, Information Systems, or a related field.
  Proven experience (5 years) in data engineering, with a strong understanding of database management, ETL processes, and data modeling.
  Previous experience in a leadership or management role, with a demonstrated ability to lead and develop high-performing teams.
  Proficiency in programming languages such as Python, Java, or Scala.
  Knowledge of big data technologies (e.g., Hadoop, Spark), cloud platforms (e.g., AWS, Azure, GCP), and database systems (e.g., SQL, NoSQL).
  A good understanding of fundamental business principles and problems
  Preferred Skills:Experience with data warehousing solutions.
  Familiarity with machine learning and data science concepts.
  Strong communication and stakeholder management skills.
  Certifications in relevant technologies.
  

Responsibilities:

• Preparing alcoholic and non-alcoholic beverages
• Serving food and drinks
• Presenting and closing of checks
• Maintaining accurate cash floats and tills
• Ensuring equipment, workstations, and surroundings are clean and meet sanitation standards
• Conducting daily bar inventory, managing supplies, and arranging displays

Requirements:

• Prior experience in managing F&B restaurants
• Ability to motivate and encourage teamwork among employees
• Proficient in multitasking and working efficiently under pressure
• Self-motivated and capable of thriving in a fast-paced environment
• Possesses a friendly, cheerful, and energetic personality with high motivation levels
• Excellent communication and interpersonal skills
• Fluent in English, knowledge of other languages is an advantage
• Capable of working collaboratively with colleagues from diverse backgrounds

$4,000 - $4,500
5.5days (Mon to Fri 10am-7pm | Sat 10am-2pm)
Farrer Park

Reporting to the Centre Director on administration matters This role is a dedicated internal and external client service position involving filling up, issuing and filing of paperwork related to centre, parental engagement, regular interactions with champs and working co-operatively with all team members.

Job Responsibilities:

• Oversee the daily operation of the centre.
• Implement quality standard for all programmes in centre.
• Handle centre tour; operation portion.
• Prepare financial and centre reports (e.g. petty cash, daily collections, centre enrolment report etc)
• Prepare monthly forms such as teachers attendance form, champs attendance forms, sign in/out forms, school bus attendance forms etc
• Conduct daily health checks with champs at the door when necessary
• Assist parents in the purchasing of merchandise such as uniforms, caps, books etc
• Conduct stock take and restocking of supplies such as merchandise and stationeries etc
• Ensure safety and timely transfer of students from school to centre
• Ensure safety of children within the premises
• Other ad-hoc duties assigned by Centre Director

Job Requirements:

• Diploma in Business Management with minimum of 2 years of working experience in a preschool environment.
• Proficient in MS Office (Word, Excel and PowerPoint)
• Able to teach primary school subjects will be an advantage

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Responsibilities

• Prepare and revise Method Statements for operational tasks and activities
• Allocate manpower and resources necessary for daily works
• Programme scheduling and Engineering Work Requests application to SMRT
• Prepare and submit relevant construction permits to authorities for approval
• Site survey during design stage and verification of plot area and measurements
• Manage delivery of office materials and containers
• Coordination with various contractors for supply and construction
• Plan equipment lists for replacement team by reviewing site survey data
• Check and prepare equipment for daily use by operational teams
• Plan and execute delivery of 3rd rails and associated components from Depot to Main Line utilizing a
• flat and well wagon with Locomotives
• Coordinate of interface activities between coring and delivery teams
• Maintain inventory of Plant, Tools & Equipment
• Coordinate activities for transportation of equipment/materials between (and within) depots and
• work sites
• Supervise sleeper/bearer replacement works with Site Superintendent including hand tamping
• ballast after each shift

Requirements:

• Min Degree in Civil Engineering
• Min of 5 years Site Construction management experience
• Railway/Trackwork project experience is a plus

Interested candidates who wish to apply for the advertised position, please click on the APPLY

button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we

may collect, use or disclose your personal information for purpose in connection with the services

provided by us.

Responsibilities:

• Manage and oversee daily operations and ensure compliance with operations standards and procedures.
• Reviews/Plan Work Schedules to achieve high labor productivity & maintaining efficient labor strength.
• Manage costs within the budget to meet business results.
• Ensure customers needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure
• Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Train new and current employees on proper customer service practices and ensure teamwork
• Handle all restaurant administrative duties

Requirements:

• Must have experiences in management of F&B restaurant experience preferably in the hospitality industry
• Customer-oriented with a high desire for service quality.
• Strong planning and organizational skills with a keen eye for details.
• Able to motivate employees to work as a team
• Able to multi tasks and work under pressure.
• Self-motivated and able to work in a fast
• Warm and cheerful personality; energetic and highly motivated
• Excellent communication and interpersonal skills
• Fluent in English, any other language is a plus
• Able to work in a team with people from different backgrounds

WHO ARE WE?

Headquartered in Singapore, Stuff’d is a fresh casual, halal-certified Mexican-Turkish concept founded in 2014. First to merge Al Pastor-styled burrito with Western-styled spit-grilled kebabs, Stuff’d has dominated both categories respectively and expanded to Singapore's largest Mexican-Turkish fresh casual chain. Today, with close to 40 outlets in Singapore, Stuff’d is committed to creating tasty, nutritious, great value, and freshly prepared meals while bringing positivity to the communities we serve.

Stuff’d has expanded beyond our shores with close to 10 franchised stores in Malaysia; the flagship franchised store opened in the Philippines in December 2023. We actively seek to increase our regional footprints throughout the Asia Pacific region.

WHO ARE WE LOOKING FOR?

The Area Manager oversees the diverse operations of 4-6 outlets, serving as a critical leader in aligning outlet goals with company strategic plans. They foster positive relationships with Kiosk Managers and teams while ensuring effective collaboration and the overall success of the outlets.

YOUR RESPONSIBILITIES

Management and Leadership:

1. Direction and Coaching:

• Provide clear, concise, and positive direction to team members, coaching and mentoring others to lead operations effectively.
• Ensure adherence to Stuff’d guidelines for service quality and food delivery.

1. Communication and Coordination:

• Act as a liaison between the HQ Corporate office and assigned outlets, disseminating information and directives to Kiosk Managers and teams.
• Coach and mentor team members across all levels within assigned outlets.

1. Performance Monitoring and Improvement:

• Review Daily Business Reports of assigned outlets, identifying problems and suggesting improvement measures to optimize performance.
• Ensure adherence to daily and monthly operational tasks, including sales deposits, inventory ordering, and administrative submissions.

Outlet Operational Leadership:

1. Efficient Operations:

• Direct efficient and accurate product preparation for prompt customer delivery, maintaining service speed guidelines.
• Evaluate existing business procedures and recommend improvements for enhanced efficiency.

1. Promotions and Maintenance:

• Ensure effective execution of sales promotions by Kiosk Managers, coordinating ongoing maintenance with HQ Corporate office for business continuity.

1. Feedback and Continuous Improvement:

• Review customer feedback and incident reports, ensuring necessary actions are taken and facilitating After-Action Reviews (AARs) for improvement.

Compliance and Safety:

1. Food and Workplace Safety:

• Ensure scheduled food audits and compliance with standard operating procedures, SFA guidelines, and adherence to FIFO principles for food products.
• Communicate and enforce safe work procedures and safety rules across all team levels, implementing risk control measures as needed.

Manpower Management:

1. Staffing and HR Oversight:

• Review weekly schedules for adequate staffing levels and coverage, managing manpower costs effectively within assigned outlets.
• Handle employees’ concerns, conflicts, and attrition, maintaining accuracy in monthly timesheet submissions and facilitating hiring for succession planning.

1. Performance Management and Accountability:

• Set challenging goals for self and team members, providing timely performance feedback, ensuring accountability, and enforcing HR policies, security, and safety procedures.

WHY JOIN US?

• Annual Performance Bonus (Up to 2 months’ Salary)
• Guaranteed Annual Increment
• Structured and Rapid Career Progression for High Performers
• 100% sponsorship of Private Conversation Language lessons (English)
• Dedicated Training and Onboarding program
• Up to 100% Study Grants Sponsorship
• Medical and Leave benefits.
• Employee Perks and Discounts
• Nutritious staff meals
• 0% Interest loans (Up to 10x of basic salary) *

* Quantum is based on individual performance and depending on each case

• Actively exploring new clientele and markets for tug and barge services. Cultivate relationships with existing clients through sales of tug and barge.
• Collaborate closely with stakeholders to formulate tailored sales strategies for the promotion of tug and barge services.
• Take the lead in monitoring market trends and gathering industry-specific information. Offer valuable recommendations and feedback to the stakeholdersr based on the acquired data.
• Spearhead marketing efforts by managing Tug & Barge Operations and maintaining high standards in service delivery.
• Undertake spontaneous projects or duties assigned by the Manager when the need arises.

Requirements:

• Diploma or Degree in Business or equivalent
• At least 3 years of related experience in related industry
• Excellent communication skills
• Able to work independently and a good team player

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected];

EA License No.: 13C6305

Registration No.: R1872398

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Coordinate the implementation of projects to guarantee its timely and seamless completion
• Regular site meetings and inspections to inspect work timeline, requirements, and contract designs.
• Examine and offer recommendations about all claims made by contractors.
• Update user with a weekly progress report.
• Arrange and lead a project meeting every week.
• Documentation pertaining to the fulfillment of the contract, contractor payment, DLP, and compilation of NSC O&M manuals.
• Examine and verify the completed work before transferring ownership.

Requirements:

• Min diploma in civil engineering, building construction management, architecture, interior design, or it's equivalent
• At least 2 years related working experience
• Previous experience in Office commercial project experience is an added advantage
• Able to lead a team

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Join our client's centralized testing team as a seasoned and hands-on Senior Test Lead. In this role, your primary responsibility involves orchestrating the planning, design, and execution of testing activities for a significant migration project.

Mandatory Skill-set

• Degree in Software Engineering, Computer Science/Engineering;
• At least 8 years of experience with minimum 3 years into Software Quality Assurance / Testing as Test Manager;
• Good working knowledge of test automation framework & tools (such as TOSCA & Selenium)
• Experienced with a variety of test tools, including tools for test management/planning, defect tracking e.g. Tools JIRA, Confluence;
• Good experience with SDLC practices of Agile, Behavioral and Test-Driven Development;
• Strong knowledge of test methodologies and approaches;
• Experience with documenting business requirements and/or flows and can prepare test cases;
• Exceptional communication and leadership abilities for effective cross-functional collaboration;
• Robust stakeholder and vendor management skills;
• Has strong team skills, interpersonal skills, time management skills and able to handle tight deadlines.

Desired Skill-set

• Certification in TOSCA or Selenium or ISTQB;
• Experience in SAP S/4HANA, SAP Ariba, SAP Concur and SAP SuccessFactors.

Responsibilities

• Engage with stakeholders to comprehend project requisites and craft a comprehensive test plan aligned with business objectives;
• Tailor a testing strategy, delineating the approach and utilization of automated tools while identifying avenues for process optimization;
• Ensure seamless execution of the testing strategy while maintaining hands-on involvement in test case execution;
• Compile and present test progress reports and defect metrics to project stakeholders and management;
• Identify and mitigate testing risks and impediments to ensure project continuity;
• Drive initiatives to enhance testing practices, tools, and methodologies;
• Ensure adherence to vendor contracts and quality standards in testing deliverables;
• Manage and support user testing efforts, ensuring timely completion.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

• MNC
• Location: West

Our client is a MNC which focuses on engineering, electrical equipment and electronics. We are currently looking for a Assistant Manager, Strategy Planning to embark on the journey for business growth.

Responsibilities

• Formulate plans and analyze data to align business goals with company objectives.

• Support the development of business strategies.

• Devise plans for both existing and potential business ventures to identify new opportunities.

• Generate strategic perspectives and insights for internal strategy discussions and brainstorming sessions.

• Provide input and aid the Head of Department in addressing key issues.

• Design/Revise business strategies and long-term goals through plan-do-check-act activities.

• Oversee regular business reviews, conduct proactive data analysis, and engage in strategic planning.

• Collaborate with internal and external stakeholders to pinpoint strategic priorities, develop initiatives, and construct long-term plans for fostering growth.

• Adapt swiftly and effectively to changes and uncertainties.

• Articulate and communicate a clear strategic vision for the business.

• Monitor competitive market research activities.

• Foster an environment conducive to teamwork, innovation, and objectivity that motivates a highly competent, driven, and productive team.

• Identify strategic regions for tax exemptions and business grants.

Qualifications

• Possession of a Bachelor's degree in any related field.

• A minimum of three years of experience in roles related to strategy planning and/or business development.

• Demonstrate a proven track record in evaluating growth strategies. Knowledge and Skills (General and Technical)

• Advanced proficiency in MS Office tools (Excel, PowerPoint, Word) and intermediate-level database skills.

Please submit your updated resume here and/ or reach out to Beca Tan (EA: R22110957) and her team at +65 8343 8789 or [email protected] for a confidential conversation.

Talentvis Singapore Pte Ltd | 04C3537

• Global MNC, Market leader in Pharmacuetical Industry
• Dynamic and professional development-oriented environment

About Our Client

The client is a global pharmaceutical and healthcare organisation. They are a leading player in the industry, known for its extensive research and development efforts in the fields of pharmaceuticals, biotechnology, and healthcare solutions. With a strong commitment to innovation, they aim to improve patient care and well-being through the discovery and development of a wide range of medical treatments, including prescription drugs, generics, and cutting-edge therapies. They have a significant global presence and a diverse portfolio of products, spanning from pharmaceuticals to generic medications. Currently, they are looking for Quality Control Manager to join their team.

Job Description

• Optimise workflow efficiency and procedures, assist in validation procedures and reports
• Establish quality systems for the QC Raw Material lab in compliance with regulations
• Ensure timely document review and testing, implement production tracking systems to facilitate raw material quality testing and evaluation
• Manage budgeting and resource planning
• Manage global stakeholders
• Address deviations and propose corrective actions, review QA/QC documents to ensure compliance with specifications and regulations
• Improve test procedures for enhanced efficiency, provide technical support to various departments, and train QA/QC staffs on new methodologies and instrumentation

The Successful Applicant

• Bachelor Degree in Biologics, Chemistry, Pharmaceutical, Chemical Engineering or relevant field
• Experience with Quality Control Raw Materials processes within biopharmaceutical industry
• Strong leadership skills
• Strong in stakeholder management and equipped with business and financial acumen
• Prior knowledge of regulatory requirements, along with familiarity with industry tools and systems
• Demonstrate good understanding of cGMP, knowledge of manufacturing, quality control and validation requirements and activities

What's on Offer

• Dynamic, collaborative and engaged workplace culture
• Attractive renumeration package with great career advancement opportunities
• Strong leadership team

Overview: The Healthcare Operations Manager is responsible for managing the operational aspects of healthcare facilities or organizations.

Key Responsibilities:

1. Strategic Planning: Manage the operational strategies aligned with the overall healthcare organization's goals. Collaborate with executive leadership to ensure operational plans support the long-term vision of the healthcare facility.

2. Process Optimization:Identify and implement process improvement initiatives to enhance the efficiency of healthcare operations.

3. Resource Management: Manage and ensure that the allocation and utilization of resources, including staff, budget, and equipment, ensure optimal efficiency and effectiveness.

4. Quality Assurance: Assist in implementing quality assurance programs to ensure the delivery of high-quality patient care.

5. Team Leadership: Provide leadership and guidance to operational teams, fostering a positive and collaborative work environment. Assist in conducting regular performance evaluations, provide feedback.

6. Interdepartmental Collaboration: Collaborate with other departments, including clinical and administrative teams, to enhance communication and coordination of care.

7. Emergency Preparedness: Assist in managing the emergency preparedness plans to ensure the healthcare facility can respond effectively to crises or disasters.

Qualifications:

• Degree in healthcare administration, or a related field.
• Preferably with experience in healthcare industry
• Knowledge of healthcare regulations, accreditation standards, and industry best practices.
• Excellent leadership, communication, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to adapt to a dynamic healthcare environment and drive positive change.

Responsibilities

• Manage and oversee daily operations and ensure compliance with operations standards and procedures.
• Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure
• Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Train new and current employees on proper customer service practices and ensure teamwork

Requirements

• Must have experiences in management of F&B restaurant experience
• Able to motivate employees to work as a team
• Self-motivated and able to work in a fast
• Warm and cheerful personality; energetic and highly motivated
• Fluent in English, any other language is a plus
• Able to work in a team with people from different backgrounds

Job Description - Liaison with Field Ops Managing International Air Linehaul; Strategic Network Alliances; Business Planning; Air Network Project Management; ULD Planning & Management; Operations Research

Manager: Involves management responsibility for a team of people or a specific location(s) within the business. Teams may include contractors and all categories of employees: Operational, Clerical, Mechanical/Electrical, Supervisory, Secretarial, Professional, Advisory and Deputy Management.

Education: Bachelor's Degree or equivalent in Industrial Engineering, Computer Science or related field
Experience: Five (5) years of relevant work experience

• Lead and supervise a team of Customer Care Specialists
• Establish performance objectives, offer feedback, and conduct performance evaluations
• Periodically assess the team's knowledge of the latest products
• Foster a collaborative and positive workplace atmosphere
• Provide outstanding customer service
• Develop and implement customer care processes and policies, continually reviewing them for enhanced productivity
• Address customer complaints and inquiries promptly and professionally
• Monitor and evaluate customer response times and service quality
• Generate performance reports in Zendesk and 3CX to track team effectiveness
• Enhance processes and procedures
• Demonstrate the ability to consistently identify opportunities for improvement and implement them
• Recommend new initiatives to management for efficiency enhancement or cost optimization

Interested candidate who wish to apply for this position, please send in your resume to [email protected].

Wecruit Pte Ltd

EA License No. 20C0270

The position is required to provide on-site Project management as part of Supply Chain Financing IT team. The project manager manage project related to IT platform (Connexis Supply Chain) to support business growth, to improve service to clients, and to improve bank operational efficiency.

The position is required to participate and contribute in all phases planning, requirement, design, testing and implementation of global scope projects planned in Connexis Supply Chain Roadmap.

Location: Singapore

Contract Duration: 1 year (renewable subjected to performance)

Business Line: Supply Chain Financing

Direct Responsibilities

• Deliver IT projects/releases within the agreed budget and schedule without compromising quality.
• Oversee and drive projects from initiation to post implementation support following SDLC and Agile
• Bring the project teams together and collaborate closely to deliver the project/release.
• Communication and status reporting to stakeholders and senior management.
• Manage change requests.
• Working on regular basis with vendor.
• Enforce the Bank’s project management policies and procedures.
• Clarity

1. Baselining
2. Project Cards
3. Tracking of Actuals
4. Risk Monitoring

Contributing Responsibilities

• Contributes towards the end-to-end techno-functional solutioning for these new products
• Contributes towards controlling defect leakage and quality improvement initiatives

TECHNICAL

• Project Planning & Tracking.
• Risk & Issue Management.
• Stakeholder & Escalation Management.
• Methodical & Process oriented.
• Strong inter-personal and Issue Management skills.
• High-level knowledge and working experience in Unix based OS (Linux/AIX/Solaris)
• High-level knowledge and working experience in any RDBMS based Database (Oracle/MSSQL/DB2)
• Good understanding and knowledge of key web technologies in high level
• Good understanding and knowledge of key security subjects (SSL/TLS, PKI, Certificates)
• High-level understanding of Web services and APIs

Responsibilities:

• Oversee daily operations of the laboratory, and conduct scientific analyses of the precious metals content.
• Oversee the setup of laboratories.
• Maintain hygienic procedures of the laboratory.
• In-charge with ensuring the maintenance analytical and laboratory equipment.
• Provide team members instructions on preparation of conducting test precious metals.
• Establish the company's standard operating procedures for analysis and testing.
• Oversee the development of testing and analytical techniques for the testing and refining of gold and silver.
• Work closely with the business team and other team members.
• Taking part in the hiring process and retaining of lab staffs.

Requirements:

• Degree in Chemistry or equivalent.
• At least 5 years of experience in laboratory management.
• Prior experience with ICP & XRF and at least 3 years of experience performing ICP & XRF.
• Have expertise in gold and silver detection and recovery and refining technology is advantageous.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our Client is looking for an IT Manager with experience managing integration between systems like to shipping systems (being upgraded), SAP, etc, and system migration initiatives to drive end-to-end delivery.

Key Requirements

• Good understanding of systems and their integration points.
• End to end system project management experience
• Experience managing resources, budgets, risk escalation
• Experience managing changes pertaining to projects
• PMP, CITPM, CISSP Certification an advantage

Job Description:

We are seeking a talented and experienced Animation Manager to join our team and lead the animation efforts for our upcoming projects. As the Animation Manager, you will be responsible for overseeing the animation team and ensuring the highest quality of animation production from concept to completion.

Responsibilities:

• Lead and inspire a team of animators to create high-quality animations that meet the artistic vision and technical requirements of the project.
• Collaborate closely with the game design, art, and programming teams to integrate animations seamlessly into the gameplay experience.
• Develop and maintain animation pipelines, tools, and workflows to optimize efficiency and ensure consistent quality across projects.
• Provide artistic direction, feedback, and mentorship to animators to foster their growth and development.
• Manage animation schedules, budgets, and resources to meet project milestones and deadlines.
• Stay up-to-date with industry trends, techniques, and technologies to continuously improve animation processes and quality.

Requirements:

• Extensive experience in animation production for video games, including previous roles as a Lead Animator or Animation Manager.
• Strong artistic and technical skills in character animation, including a solid understanding of animation principles, timing, and weight.
• Proficiency in industry-standard animation software such as Maya, Blender, or 3ds Max.
• Excellent communication and leadership skills with the ability to effectively collaborate with multidisciplinary teams.
• A passion for storytelling and gameplay with a keen eye for detail and quality.
• Experience managing animation pipelines and workflows in a game development environment.
• Strong problem-solving abilities and a proactive approach to addressing technical and creative challenges.
• A portfolio demonstrating a range of animation work and leadership experience in game development.

Responsibilities

• Plan, coordinate and prepare implementation strategies to meet key project milestones such as delivery, tests and payment milestones

• Develop Project Management Plans including risk management plan to ensure effective project management and delivery

• Ensure that all projects and products are delivered with the required quality and that appropriate levels of testing and technical governance is carried out in accordance with internal standards and contractual requirements.

• Manage and Forecast project financials to ensure profitability of projects.

• Lead and manage project team members, subcontractors and vendors to deliver project on schedule and cost while meeting project requirements.

• Responsible for vendor management including procurement management, contract management to ensure purchase orders and contract terms and conditions are aligned with our obligations to customers and to mitigate any gaps in a prudent manner

• Initiate, organise and attend project meetings with customers and to ensure project teams are kept fully informed about project progress, tasks, action plan and deadlines

• Anticipate, manage and resolve issues, risks, dependencies and impediments that may impact on successful project delivery

• Ensure that project progress is reported in an accurate and timely manner to all stakeholders and project teams

• Effective stakeholder management to set the right expectations throughout the project

• Keep abreast of relevant technological developments in order to improve and stay effective in the role

• Any other ad-hoc duties as required or assigned

Requirements

• Bachelor’s Degree in Engineering (Computer / Telecommunication), Computer Science / Information Technology or equivalent

• More than 7 years of experience in Project Management of large scale projects with good technical knowledge in Microsoft Dynamics CRM/AX, .Net, Java, J2EE, Application Servers, Databases, etc. are preferred.

• Customer-oriented and a team player with the ability to effectively lead and motivate team members towards common objectives

• A self-starter and ability to work under pressure and tight schedule with a positive and proactive attitude to anticipate challenges and resolves issues

• Strong competency and experience in managing and motivating multi-disciplinary teams

• Proficient with Microsoft Project or other project management reporting tools

• Certifications in Project Management such as PMP and CITPM is preferred

• Certification in Agile such as Scrum master or PMI Agile is preferred

• Effective communications and presentation skills, both written and oral

Licence No: 12C6060

Responsibilities:

Factory Management:

• Oversee day-to-day operations of the manufacturing facility, ensuring smooth production processes.
• Manage and maintain equipment, addressing issues promptly to minimize downtime.
• Implement and uphold safety and quality standards in the factory.
• Facilitate effective communication and integration within a culturally diverse workforce.

Project Management:

• Participate in planning and execution of event projects undertaken by the company.
• Collaborate with cross-functional teams to ensure projects are completed on time and within budget.
• Monitor project progress, identifying and mitigating potential risks.
• Lead and motivate a diverse team of workers to achieve operational and project goals.
• Foster a positive work environment that encourages collaboration and innovation.
• Conduct regular performance reviews and provide constructive feedback.

Requirements:

• Relevant education not mandatory.
• Proven experience in factory management, events management or foreign workers management is a bonus.
• Strong leadership and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Effective communication skills, with the ability to convey complex ideas to diverse audiences.

If this role is suitable for you, we encourage you to submit your application. Join our team and contribute to the success of our production and events endeavors.

• Answering customer questions, providing information, and addressing complaints.
• Answering phone calls and calling customers and vendors to follow up on appointments and deliveries
• Compiling, maintaining and updating company records
• Managing office inventory and working with vendors to ensure the regular supply of office materials
• Setting up appointments, scheduling meetings, distributing reports and managing the correspondence between the office and external bodies
• Compiling and maintaining records of office business transactions
• Training, onboarding and supervising junior clerks
• Long-term planning to create initiatives that further the company’s overall goals
• Assessing and analyzing departmental budgets to find ways to minimize expenses and optimize profits
• Inspiring and motivating employees to perform at their best through positive encouragement and incentive initiatives
• Identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue
• Identifying opportunities to expand or shift course in order to take advantage of changes in the market