The upcoming Eastern General Hospital (EGH) aspires to provide excellent, patient-centred care and to improve the health of the population in the east of Singapore. We aim to develop future-ready systems to support patients’ healthcare journeys and to be an employer of choice for our staff.

You will work with the planning team to support the operational and services development needs in EGH. You will work with stakeholders to develop operational models in line with the development of hospital services and care model, develop operational work flows and emergency response/security plans, co-develop work flow simulations based on various scenarios to test new models both virtually and on physical prototypes in the EGH Healthcare Living Lab. You will also develop procurement and resourcing plans to support assigned operations and support the operational readiness, activation and transition (ORAT) plan of the hospital.

Requirements:

• Bachelor’s Degree in any discipline with at least 10 years of relevant experience, including at least 2 years of experience in management of hospital operations
• Good knowledge in both front-end and back-end support services
• Possess excellent communication and interpersonal skills and the ability to engage various stakeholders in a fluid environment and a growing organisation
• Team player, highly motivated and action-oriented with excellent planning, analytical and critical thinking skills
• Able to work under pressure, adapt to change and manage challenges

Travel is a journey. We help make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. At Holiday Inn®️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn®️ family. Let’s Go Further Together.

Holiday Inn Singapore Atrium partners with the Employment and Employability Institute (e2i) under the Talent Attraction Programme, to grow the talent pool for the Hospitality industry. Career Switchers are also welcome. So, join us and you’ll become part of our ever-growing global family.

We're always looking for new ways to raise the bar. So, we're searching for a Assistant Business Development Manager with a track record of hunting, driving sales and smashing targets to help us fill our rooms and event halls.

A little taste of your day-to-day

• A hunter mentality for driving and closing sales.
• Manage daily sales activities.
• Develops and maintains contact with business generators, meeting and convention planners, visitors/convention bureau, corporate accounts, Government Departments and other producers closely allied to Hotel business.
• Monitors competitors activities and assists in marketing intelligence.
• Plan and conduct familiarization tours and site inspections.
• Perform other duties as assigned.

What we need from you

• Bachelor's degree in Sales, Marketing or related fields, with 2 to 3 years' experience or an equivalent combination of education and work-related experience.
• Demonstrates ability to interact with clients, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Problem solving, reasoning, motivating and drive to succeed.

What you can expect from us

In return for your hard work, you can look forward to a highly competitive salary and benefits package - What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

So whoever you are, whatever you love doing, if you’re ready to make the move to a great new career opportunity, we’ll make sure you’ll have Room to be belong. Find out more by going to careers.ihg.com!

Career Switchers are also welcome. Holiday Inn Singapore Atrium partners the Employment and Employability Institute (e2i) under the Talent Attraction Programme, with the aim to grow the talent pool for the Hospitality industry. So, join us and you’ll become part of our ever-growing global family.

At Zimmer Biomet – We Care. We Learn. We Win. Our Mission to alleviate pain and improve the quality of life for people around the world unites all Zimmer Biomet Team Members. We bring this mission to life every day through inspiring and rewarding careers. Zimmer Biomet offers our Team Members competitive compensation and benefit program to promote our Team Member’s quality of life and share the company’s financial and operational successes. We believe Team Members’ health, welfare, and financial benefits all contribute to overall work satisfaction. We encourage our Team Members to own their career and offer numerous resources, from networking, mentoring and professional development opportunities to robust learning and leadership curriculum, to help them advance their career and reach their fullest potential. As a global company, we offer international and cross-functional opportunities to Team Members depending on their career interests and skillsets.

Job Summary

The Regional Manager, Legal and Compliance APAC, will provide legal support for the APAC business, including to support the Regional Directors, Legal, based in Sydney and Singapore who together support the business in Australia, New Zealand, India, Singapore, Malaysia, Thailand, Korea and Vietnam/Export Markets.

This position will include drafting and negotiating various business agreements, contracts between Zimmer Biomet and healthcare partners or other third parties, reviewing promotional and educational materials, and supporting Company Secretariat activities for the companies in the APAC group. This individual will provide legal advice on a broad range of issues to support the business units to achieve their goals and mitigate risk to the company. This individual will further provide support to various activities of the Corporate Compliance Program. This individual will report to the Regional Director, Legal, Asia Pacific, based in Singapore. This position is based in Singapore.

Principal Duties and Responsibilities

• Support the Regional Directors, Legal, Asia Pacific (based in Singapore and Sydney) as requested, in performing general legal services to support the business and development activities of Zimmer Biomet in Asia Pacific. Support regional and global legal initiatives and projects as required.
• Provide contract support to the business including drafting, reviewing, negotiating and settling legal contracts and transactional agreements.
• Review of marketing collaterals and policy documents as required.
• Review and advise on legal implications of internal policies and procedures. Conduct legal research on new or pending legislation and regulations impacting company’s operations to ensure compliance and share knowledge with the rest of the APAC Legal team as required.
• Support requirements of the Corporate Compliance Program, as necessary. Compliance support will include review of requests for grants funding, marketing sponsorships, support for Compliance training activities, and approvals for HCP engagements on development projects.
• Support Corporate Secretarial activities in APAC including management of external Company Secretarial services providers and circulating documents for review and execution by company office holders.
• Updating and maintaining APAC template agreements on SharePoint
• Support for Corporate and Regional development and other projects

This is not an exhaustive list of duties or functions and may not necessarily comprise all of the "essential functions" for purposes of the ADA.

Expected Areas of Competence / Soft Skills

• Extremely organized, detail-oriented, with a high degree of professionalism. Exhibit’s high degree of ethics and integrity
• Highly motivated, self-starter with demonstrated ability to deliver results within strict time constraints.
• Demonstrated understanding of law, public policy and healthcare industry developments, as well as the legal implications of business decisions.
• Demonstrated understanding of anti-kickback concerns for industries in the medical technology sector including FCPA and other relevant anti-kickback laws.
• Demonstrated ability to develop professional relationships with clients in which corporate goals and priorities are maintained without compromising legal integrity.
• Demonstrated ability to work cooperatively with colleagues to leverage skills and knowledge within the Legal division.
• Demonstrated ability to establish and maintain credibility with both external partners and internal stakeholders at all levels of the Company including executive leadership and professional partnerships.
• Demonstrated ability to contribute to a high-performance culture through effective communication, leadership and a consensus-building approach with those at all levels and functions of the Company.
• Demonstrated exceptional oral and written communication and presentation skills which highlight an ability to effectively reach a diverse audience at multiple levels within the Company and through various formats (i.e., teleconferences, face-to-face meetings, presentations, written proposals, reports and correspondence).
• Ability to draft and communicate clear legal advice and to conduct and manage legal training activities for Zimmer Biomet team members.
• Experience in Company Secretarial activities and functions
• Experience in preparing, reviewing, enforcing and managing a wide variety of contracts and other legal instrument types.
• Strong analytical and writing skills and ability to speak fluent English.

Education/ Experience Requirements

• Law Degree and at least 5 years’ experience as a practicing lawyer in a law firm and/or in­ house corporate legal position. Must have solid academic credentials.

Travel Requirements

• Estimated at 5-10%.
• Travel may be required from time to time on short notice as most travel will be within the Asia Pacific countries, but occasional travel to the United States to attend global department meetings may be expected.

The upcoming Eastern General Hospital (EGH) aspires to provide excellent, patient-centred care and to improve the health of the population in the east of Singapore. We aim to develop future-ready systems to support patients’ healthcare journeys and to be an employer of choice for our staff.

You will work with the Nursing Lead to organise, drive and coordinate the development of the nursing care models and services, and ensure nursing development work plans are aligned with the other clinical departments and the hospital’s objectives. You will provide secretariat services for workgroups organised in support of these activities as well as work with the Nursing Lead to coordinate nursing manpower planning and nesting strategies for EGH.

You will also facilitate and manage activities relating to nursing education and training. You are expected to collaborate effectively with other stakeholders to support the overall nursing development needs.

Requirements

· Recognised degree in any discipline

· Minimum 6 years of related work experience

· Prior experience in a healthcare sector (hospital or community setting) is an advantage

· Familiar with data analysis and presentation software

· Team player, innovative, resourceful and independent individual

· Possess excellent communication and interpersonal skills and the ability to engage various stakeholders in a fluid environment and a growing organisation

· Good analytical, presentation and writing skills as well as ability to work under tight deadlines

An Architectural Project Manager should possess strong leadership, organizational, and communication skills, along with a deep understanding of architectural principles and construction processes. They play a pivotal role in delivering successful architectural projects on time and within budget.

• Strong knowledge of architectural principles, construction processes, and regulatory requirements.
• Excellent leadership, communication, and interpersonal skills.
• Proficient in project management software and tools.
• Ability to manage multiple projects simultaneously.
• Lead and manage interdisciplinary project teams, including architects, designers, engineers, and contractors.
• Collaborate with clients, stakeholders, and design teams to define project goals, scope, and deliverables.
• Develop project plans, including timelines, milestones, and resource allocation.
• Oversee the architectural design process, ensuring that design concepts align with project requirements and client expectations.
• Coordinate with internal design teams or external architects to maintain design integrity.
• Maintain comprehensive project documentation, including contracts, drawings, specifications, and correspondence.

Qualifications:

• Bachelor's or Master's degree in Architecture or related field.
• 10 years of relevant work experience
• Proven experience as an Architectural Project Manager with a successful track record of managing architectural projects.

Overview

We are seeking a highly motivated and experienced individual to fill the role of Hospital Planning and Clinical Services Senior/Assistant Manager. The successful candidate will be instrumental in the planning and establishment of a new hospital, overseeing the management of designated clinical services throughout the entire care continuum.

Job Responsibilities

You will be responsible for the following:

1. Maintain good understanding of daily operations of the clinic.
2. Lead the strategic planning and setup of a new hospital facility, ensuring alignment with organizational goals and healthcare standards.
3. Collaborate with cross-functional teams to coordinate logistics, resource allocation, and timelines for the successful launch of the new hospital.
4. Manage project budget with tracking and reporting of variances.
5. Identify, evaluate, and procure equipment and technology required for hospital operations.
6. Provide regular updates on project progress, challenges and milestones.
7. Responsible for devising innovative strategies and workflow enhancement to continually improve patient care journey.
8. Responsible for handling administrative matters pertaining to service points assigned.
9. Manage patient feedback and monthly statistical reports.
10. Participate in committees and other tasks as assigned.
11. Other adhoc duties assigned.

Requirements

• Degree in any discipline with minimum 3 years’ work experience in Healthcare Industry
• Healthcare operational experience will be advantageous.
• Project management capabilities and experience in driving a cohesive team and cross teaming environment.
• Possess confidence to resonate with senior management leadership – internal and external stake holders.
• Analytical, quantitative with strong communication skills (written and verbal).
• Proficient in Microsoft Word/Excel/Powerpoint.
• Knowledge in hospital software application will be advantageous.
• Ability to multi-task and work under tight timelines.
• Excellent communication, problem solving, presentation, negotiation and interpersonal skill.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

The upcoming Eastern General Hospital (EGH) aspires to provide excellent, patient-centred care and to improve the health of the population in the east of Singapore. We aim to develop future-ready systems to support patients’ healthcare journeys and to be an employer of choice for our staff.

You will support the development of key organisational processes such as performance management and reporting, data analysis and knowledge management to enable EGH to meet its organisational goals and objectives. You will also undertake other assignments, including corporate planning and strategy development, as required by the department.

Requirements

• Recognised degree in any discipline, preferably with a statistics, business analytics or data science background
• Minimum 6 years of relevant experience, preferably in a healthcare environment
• Proficient with business intelligence and analytics platforms such as Oracle Business Intelligence (OBIEE), Tableau as well as analytical software such as SPSS, SAS, Stata or R
• Team player with excellent planning, analytical and communication skills
• Possess critical thinking skills and willing to think outside of the box
• Able to engage various stakeholders in a fluid environment within a growing organisation
• Ability to work well and adapt to change in fast-paced and evolving conditions
• Action-oriented, highly motivated and target-focused

Employment Benefits:

• Group Medical Insurances
• Dental & Specialist reimbursement
• Statutory Leaves
• Annual Wage Supplement (13th month bonus)
• Company Shuttle Bus from MRT Station to Office & vice versa
• Flexi working time
• Telecommuting
• Training & Development Opportunities
• Work-Life Balance etc.

Specific Responsibilities:

• draft, review and revise various types of agreements, such as non-disclosure agreements, service agreements, consultancy agreements and outsourcing agreements;
• respond to inquiries from the Company’s business divisions in relation to the various legal matters, such as interpretation of existing agreements, legality of new business opportunities or changes in laws and regulations that may affect business;
• draft, review and maintain compliance related documents, such as company regulations and policies;
• advise on and assist in handling claims from or disputes with customers, service providers, and/or suppliers;
• organize and conduct in-house training for the Company;
• liaise with Japan HQ’s legal department and business departments for global transactions and advise on legal risks and issues;
• prepare responses to various surveys initiated by Japan HQ; and assist other divisions in the company in any way required.

Specific Responsibilities:

• License to practice law or a law degree
• Ability to review and draft English agreements without any supervision
• At least 2-3 years of experience in a corporate/commercial department in a law firm in Singapore or a Singapore company
• Excellent written and verbal communication skills and interpersonal skills
• Native level English skills
• Independent and pro-active
• Willing to handle clerical work

Working Arrangements:

Work Location: 2 Bukit Merah Central, #08-01, Singapore 159835

Work Days: Mondays to Fridays

Work Hours: 9:00am to 6:00pm

Financial Advisory Manager (High-Net-Worth and Corporate)

• Want a proven system to take your sales up to the next level?
• Want to build a HNW or Corporate client base?
• Want to fast-track to Manager within 2 years and start earning overriding commissions?
• Want to own a multi-million-dollar financial advisory business?

If you answered Yes to any or all the above, then you owe it to yourself to dare to climb to greater heights because you deserve it.

Come discover our proven C.L.I.M.B. System to build a 5-figure monthly income in 1 year, then level up your career to manage a team and eventually become the owner of your own multi-million-dollar financial services business.

We are CO Wealth Advisory, a top performing agency of 20 years with AIA Singapore, deploying a Premier Wealth Services business model that has won us awards for High Net Worth, Corporate Solutions and MDRT agency for consecutive years.

No Hard Selling. High Integrity. Business Allowance. Leads Provided. Smart and Frequent Marketing Activities. Dedicated Mentors. Joint Fieldwork. Client Focused. Positive and Collaborative Culture.

Ready to CLIMB to the Top? Send your resume to [email protected]

Responsibilities

• Providing financial advice to individual and corporate clients on wealth accumulation, protection, investments, corporate solutions, risk management, mortgage optimisation, tax, and legacy planning.

Requirements

• Diploma or Degree holder
• Must be at least 21 years old
• Experience in Financial Services, Banking or Mortgage industry would be an advantage.

Benefits

• Salaried or allowance scheme available for qualified candidates.
• Proven system that allows you to achieve a five-figure monthly income within 2 years and fast track to Manager to lead a team.
• Unrestricted, recurring, and multiple streams of income through attractive commissions, bonuses, and renewal schemes.
• Flexible working hours, choose which clients to serve, and what kind of specialist to be.
• Qualify for multiple free trips to popular world-wide destinations every year.
• Industry and company recognition, such as Million Dollar Round Table (MDRT), Court of the Table (COT) and Top of the Table (TOT).
• Continuous professional growth through a comprehensive training and development programs.
• Dedicated marketing support to generate warm sales leads and grow your business.
• Transform into a leader and entrepreneur by building your own financial services company.
• Engage in meaningful work and a rewarding lifestyle that truly benefits and adds value to the lives of people and communities.

About CO Wealth Advisory

We are next generation Financial Advisers that deploy a Premier Wealth Service model that goes beyond traditional insurance to offer our regional High-Net-Worth, Mass Affluent and Corporate clients a holistic suite of financial solutions for all their personal and commercial needs.

We are an award-winning and top performing agency of 20 years with AIA Singapore that embodies ownership, excellence, and prestige. Our people and culture are wholesome and collaborative, emphasising teamwork, trust, and tolerance.

About AIA Group

AIA Singapore is part of the AIA Group, the largest independent insurance group in the Asia Pacific with a presence across 18 markets and listed on the Hong Kong stock exchange. A reputable and instantly recognisable brand backed by a 100-year history, and well known for providing unrivalled training and support in the industry.

We are purpose-driven to help people live Healthier, Longer, Better, Lives by making a significant, positive impact for the communities we serve across Asia.

Our client, a well-established company is seeking for a Compensation & Benefits ( Com & Ben ) / Performance & Rewards , HR Manager - $ 6,800.00 to $ 7,000.00 + AWS + Bonuses / Central Area

Requirements

• Diploma or Degree in Human Resources or Business or relevant
• At least 5 years specalised experience in full Compensation and benefits / Performance & Rewards functions
• Supervisory experience
• Strong in Excel and familiar with Payroll system (review Payroll)

Others

• Salary up to $ 6,800.00 to $ 7000.00 + AWS + Bonuses
• 5 days work week
• Central Area

Interested candidate can send in your resume (word format prefer) to [email protected]

Financial Adviser / Wealth Manager

Choosing this career can make a massive impact on your life in the next 5 to 10 years, as all the success stories of our top financial advisers and wealth managers have shown.

How do you know if this is the right opportunity for you? Ask yourself:

• Want to earn unrestricted income and be rewarded according to the effort you put in?
• Like to control your hours, which clients to advise, and what kind of financial expert to become?
• Do you have ambition, an entrepreneurial mindset, believe in working hard AND smart?

If you answered yes to all the above, then the next exciting success story we tell could be yours…

Ready to become a Winner in Life? Send your resume to [email protected]

Responsibilities

• Providing financial advice and service to individual and corporate clients on wealth accumulation and protection, investments, corporate solutions, risk management, mortgage optimisation, tax, estate, and legacy planning.

Requirements

• Diploma (at least 900 hours of coursework) or Degree holder
• Experience in Sales, Marketing, Business Development, Client Servicing, Relationship Management, or Account Management would be an advantage.
• Ambitious, results-driven, hardworking, able to work independently, meticulous, and coachable.
• Strong communication and interpersonal skills, ability to build rapport and build client relationships with a positive and engaging personality.

Benefits

• Salaried or fixed allowance scheme available for qualified candidates.
• Proven system that allows you to achieve a five-figure monthly income in your first year and fast track to Manager to lead a team in your second.
• Recurring and multiple streams of income through commissions, bonuses, and renewal schemes.
• Flexible working hours, choose which clients to serve, and what kind of specialist to be.
• Qualify for multiple free trips to popular world-wide destinations every year.
• Industry and company recognition, such as Million Dollar Round Table (MDRT), Court of the Table (COT) and Top of the Table (TOT).
• Continuous professional growth through a comprehensive training and development programs.
• Dedicated marketing support to generate warm sales leads and grow your business.
• Transform into a leader and entrepreneur by building your own financial services company.
• Engage in meaningful work and a rewarding lifestyle that truly benefits and adds value to the lives of people and communities.

About CO Wealth Advisory

We are next generation Financial Advisers that deploy a Premier Wealth Service model that goes beyond traditional insurance to offer our regional High-Net-Worth, Mass Affluent and Corporate clients a holistic suite of financial solutions for all their personal and commercial needs.

We are an award-winning and top performing district of 20 years with AIA Singapore that embodies ownership, excellence, and prestige. Our people and culture are wholesome and collaborative, emphasising teamwork, trust, and tolerance.

About AIA Group

AIA Singapore is part of the AIA Group, the biggest independent insurance group in the Asia Pacific with a presence across 18 markets and listed on the Hong Kong stock exchange. A reputable and instantly recognisable brand backed by a 100-year history, and well known for providing unrivalled training and support in the industry.

We are purpose-driven to help people live Healthier, Longer, Better, Lives by making a significant, positive impact for the communities we serve across Asia.

The role holder, reporting to the Financial Controller, is responsible for leading and managing the Finance Shared Services Accounts Payable (AP) team to deliver quality services and improve the overall efficiency of AP operations.

(Open to AP leader / assistant manager who has prior shared-service centre exposure!)

Key Responsibilities:

• Lead the establishment of a Finance Accounts Payable Shared Services Department in Singapore.
• Proactively manage and monitor the Group’s Accounts Payable (AP) function to drive accuracy and timeliness of all transactions.
• Key point of contact for the Group’s Procure-to-Payment process.
• Perform monthly Suppliers Statement of Accounts reconciliation and accruals.
• Support and collaborate with internal stakeholders in all areas of AP processes, with the objective of improving operational efficiency.
• Maintain and establish AP policies and procedures for easy guidance and implementation.
• Continuously structure, standardise and optimise financial processes and system to ensure optimum efficiency.
• Lead and motivate a new team to provide high quality services and stipulated turnaround time.

Others

• Assist in the implementation of new ERP system with primary focus on the Accounts Payable modules.
• Ad-hoc duties as assigned.

The Ideal Candidate Should Possess the Following:

Qualification and Experience

• Qualified ACCA / CA with at least 8 years’ experience in Finance and 3 years’ experience in a leadership role

Knowledge and Skills

• Strong knowledge of AP processes with experience in setting up AP shared services.
• Knowledge of Esker and Vendor Invoice Management.
• Strong collaboration mindset as this role requires working with many stakeholders in areas of improvement, compliance with SOPs, suppliers and rectifying payment issues.
• Excellent problem-solving skills and the ability to independently prioritize multiple tasks and bring projects to completion.
• Must be able to lead, motivate and develop the team members and be ready to cover any open positions.

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Join us as a Assistant Bar Manager in Holiday Inn Singapore Atrium. Reporting to the F&B Operations Manager, your main responsibilities are managing the bar/lounge operations of the hotel to ensure the achievement of established beverage quality and guest service quality standards and departmental revenue and profit goals.

Your day-to-day responsibilities are:

• Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures
• Design promotional material which is aimed at increasing revenue, covers and profit for the Bar with the approval of the Food and Beverage Manager
• Delivers daily briefings and attends other Food and Beverage meetings as scheduled and prepare training sessions in line with a departmental monthly calendar
• Train the bar team, wait help and bus help in basic beverage knowledge and beverage service
• Works with Superior on manpower planning and management needs
• Guests are advised on alcoholic beverages including the strengths of alcohol is advised and guests are advised as to their effect
• Compliance with legal provisions of local liquor codes
• Take appropriate action to resolve guest complaints, inventory and requisition on bar items according to bar stocks.
• Correct use of refrigeration system
• Effective operation of the post-mix syrups bulk dispense system
• Operating the beer reticulation system and adhering to stock control procedures
• Complete spillage report and submit to F&B Operations Manager at the conclusion of each shift

What we need from you

• Diploma in Hotel Management, Food & Beverage, or related field, with 4 years’ related experience, including supervisory experience, or an equivalent combination of education and experience.
• Obtained alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.
• Demonstrates ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Possesses problem solving, reasoning, motivating, organizational and training abilities.

Employee Benefits

• Competitive remuneration that commensurate with skills and knowledge.
• Health and dental insurance.
• Birthday off / Duty meal / Laundry
• Training and Development Opportunities.
• Up to 50% F&B discount at IHG Hotels selected restaurants.
• Special employee hotel accommodation rates at all IHG Hotels worldwide

What We Offer In return for your hard work, you can look forward to a highly competitive salary and benefits package – What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow. So whoever you are, whatever you love doing, if you’re ready to make the move to a great new career opportunity, we’ll make sure you’ll have Room to be yourself.

Holiday Inn Singapore Atrium partners with the Employment and Employability Institute (e2i) under the Talent Attraction Programme, to grow the talent pool for the Hospitality industry. Career Switchers are also welcome.

Find out more by going to careers.ihg.com!

Have a question and prefer to message us via Telegram?

Feel free to drop us a message at our telegram bot (https://t.me/JobsAtHolidayInnSporeAtrium_bot)

As the Contact Centre Manager, you will be responsible for overseeing and optimizing the performance of our contact centre, ensuring that customer interactions are efficient, effective, and aligned with the company's service standards. You will play a pivotal role in driving customer satisfaction, team productivity, and process improvements within the contact centre.

B. JOB SCOPE/ KEY RESPONSIBILITIES

1. Lead and motivate a team of customer service representatives to achieve performance targets and deliver exceptional customer service.

2. Conduct regular coaching and training sessions to enhance the team's skills and knowledge.

3. Monitor key performance indicators (KPIs) and implement corrective actions to ensure targets are met or exceeded.

4. Develop and implement effective contact centre strategies to improve operational efficiency.

5. Analyse customer feedback and develop initiatives to continuously improve service quality and implement best practices to enhance the overall customer experience.

6. Be responsible for managing the contact centre’s overall cost and ensuring its financial viability (before allocation of HQ cost).

7. Leverage technology solutions for enhancing contact centre operations.

8. Provide regular updates on contact centre’s performance and utilize data-driven insights to make informed decisions and drive continuous improvement.

9. Identify and assess any business and operational risk pertaining to contact centre constantly and develop internal controls to prevent, detect or mitigate them.

10. Ensure contact centre meet all operational and audit requirements of its funders and customers and follow up with rectifications of non-compliances where necessary.

11. Any other work-related other duties and responsibilities that may be assigned by the management from time to time.

C. JOB HOLDER’S REQUIREMENT

• Bachelor's degree in Business Administration, Management, or a related field.

• Proven experience in contact centre management with a minimum of 8 years in a leadership role.

• Strong ability to budget and perform financial analysis.

• Strong knowledge of call centre technology, performance evaluation techniques and customer service metrics.

• Strong problem-solving ability and analytical skill.

• Self-starter and resourceful.

• Excellent multitasking, time management, and leadership skills.

• Passionate in working with person with disabilities (PwDs)

Job Description:

As a Wind Turbine Energy and Sustainability Manager, you will be responsible for overseeing the efficient operation and maintenance of wind turbine facilities, as well as implementing sustainability initiatives to optimize energy production and reduce environmental impact. Your role will involve managing all aspects of wind turbine operations, including maintenance scheduling, performance monitoring, and compliance with regulatory standards. Additionally, you will develop and execute strategies to enhance sustainability practices, minimize carbon footprint, and promote renewable energy usage.

Key Responsibilities:

1. Manage the day-to-day operations of wind turbine facilities, including monitoring turbine performance, scheduling maintenance activities, and ensuring compliance with safety and environmental regulations.
2. Conduct regular inspections and assessments of wind turbines and associated equipment to identify maintenance needs, troubleshoot issues, and optimize performance.
3. Collaborate with engineering and technical teams to implement improvements and upgrades to enhance turbine efficiency and reliability.
4. Develop and implement sustainability initiatives to maximize energy production and minimize environmental impact, such as optimizing turbine placement, implementing wildlife protection measures, and reducing noise emissions.
5. Monitor energy production data, analyze performance metrics, and generate reports to track progress and identify opportunities for optimization.
6. Stay informed about industry trends, emerging technologies, and regulatory developments related to wind energy and sustainability practices.
7. Engage with stakeholders, including local communities, government agencies, and environmental organizations, to address concerns, promote awareness, and foster positive relationships.
8. Implement strategies to enhance the overall sustainability of wind turbine operations, such as waste reduction, water conservation, and use of eco-friendly materials.
9. Manage relationships with suppliers, contractors, and service providers involved in wind turbine maintenance and support activities.
10. Lead training and development initiatives to ensure staff members are equipped with the necessary skills and knowledge to support sustainable wind turbine operations.

Requirements:

1. Bachelor's degree in Renewable Energy, Engineering, Environmental Science, or related field. A Master's degree is preferred.
2. Proven experience (15+ years) in wind energy operations, maintenance, or project management.
3. Strong understanding of wind turbine technology, operation principles, and maintenance practices.
4. Knowledge of regulatory requirements, industry standards, and best practices related to wind energy and environmental sustainability.
5. Experience with data analysis tools, performance monitoring systems, and software used in wind energy operations.
6. Excellent project management, problem-solving, and decision-making skills.
7. Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams and engage stakeholders.
8. Certification or training in wind turbine operations and maintenance is desirable.
9. Demonstrated commitment to environmental sustainability and renewable energy.
10. Willingness to travel to wind turbine sites and work in outdoor environments as needed.

This job description outlines the key responsibilities and requirements for the role of Wind Turbine Energy and Sustainability Manager.

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.

General Description

The Registration Manager (“RM”) manages vessel registration, mortgage and corporate transactions. The RM provides authoritative Registry information to clients, and promptly answers client queries. The RM vets submitted registration, mortgage and corporate documents. The RM guides clients through the process to ensure transactions are completed according to requirements and client imperatives. The RM communicates clearly and efficiently with clients and ensures prompt and reliable registration and corporate service in line with internal procedures. The RM participates in efforts to market the Registry, attending client meetings and marketing events upon request. The RM performs other services required to ensure a high level of service and daily Registry operations.

Essential Duties and Responsibilites

Vessel and Mortgage Registration

• Provide full-service for vessel registration and mortgage transactions;
• Guide clients through vessel and mortgage registration process, providing information and answering queries;
• Reserve vessel names and assign vessel official numbers, call signs and MMSI numbers;
• Record mortgage instruments and financing charters;
• Create registration files, upload documents, enter/maintain vessel and ownership particulars;
• Vet registration and mortgage documents for accuracy and conformity with legal requirements;
• Provide feedback to clients regarding draft vessel registration documents and mortgage instruments;
• Coordinate vessel and mortgage registration closings with clients, colleagues and other offices;
• Issue registration and mortgaged certificates;
• Follow-up on outstanding items to ensure complete post-closing files;
• Troubleshoot and propose solutions to vessel and mortgage registration issues;
• Train registration staff, as necessary;
• Participate in marketing meetings, shipping events and workshops.

Corporate

• Authoritatively answer client queries regarding the Corporate Registry, including questions regarding corporate advantages, requirements and procedures;
• Provide clients with information on Company formation and FME Registration;
• Guide clients through company formation and FME registration;
• Review and approve KYC;
• Review, vet and process corporate applications, including company formation, FME registration, issuance of certificates of good standing, filing documents in the public register, recording documents, withdrawals and dissolutions, re-domiciliations and issuance of share certificates.

General Qualification Guidelines

Experience, Education and Certification

• University graduate, law graduate preferred;
• At least 5 years of experience;
• Legal experience preferred;
• Maritime industry experience preferred.

Knowledge, Skills and Abilities

• Resourcefulness and solutions-oriented approach to issues;
• Ability to deliver high-quality service and manage client expectations;
• Confidentiality;
• Fluent written and oral English language and business correspondence skills;
• Comprehensive knowledge of Liberian Maritime Law, Regulations and registration procedures;
• Written and oral Mandarin, Hindi and/or Bahasa language proficiency preferred;
• Proficient knowledge of Microsoft Office and Adobe applications;
• Ability to remain calm and work efficiently in a high-paced environment;
• Ability to organize and prioritize work to meet deadlines;
• Well-developed interpersonal and communication skills;
• Well-organized and detail-oriented;
• Ability to work both independently and as part of a team;
• Ability to delegate and supervise work;
• Availability to work outside regular business hours according to business needs;
• Ability to work closely with clients and represent the company in a professional manner.

Our client, a well-established company is seeking for a Compensation & Benefits ( Com & Ben ) / Performance & Rewards , HR Manager - $ 6,000.00 to $ 7,000.00 + AWS + Bonuses / Central Area

Requirements

• Diploma or Degree in Human Resources or Business or relevant
• At least 5 years specalised experience in full Compensation and benefits / Performance & Rewards functions
• Supervisory experience
• Strong in Excel and familiar with Payroll system (review Payroll)

Others

• Salary up to $ 6,000.00 to $ 7000.00 + AWS + Bonuses
• 5 days work week
• Central Area

Interested candidate can send in your resume (word format prefer) to [email protected]

Responsibilities:

• Manage and lead the project team
• Coordinate with external vendors engaged in the project
• Develop and maintain detailed project plans
• Manage project deliverables in line with the project plan
• Record and manage project issues and escalate where necessary
• Resolve cross-functional issues at project level
• Manage project scope and change control and escalate issues where necessary
• Monitor project progress and performance and provide progress updates to all stake holders
• Manage project evaluation and dissemination activities
• Work closely with users to ensure project meets business needs
• Definition and management of the User Acceptance Testing program
• Identify user training needs, devise, and manage user training programs

Requirements:

• Minimum 8 years of IT work experience with at least 5 years of Project management experience
• Certifications in Project Management would be an added advantage
• Able to balance between project requirements and people management to achieve project targets within deadlines and budget
• Able to handle multiple tasks/projects simultaneously
• Customer-oriented person with excellent communication skills, both written and verbal
• Proficiency in spoken and written Japanese Language is a must as the role is required to liaise with Japanese clients

Job Responsibilities

· Lead team in People, Equipment and Product (PEP) and ensure the assigned outlet runs smoothly.

· Lead team in all station (service, kitchen, bar and cashiering) procedures to ensure exception experience for the customers.

· Lead team in all back-of-house preparation procedures to ensure high quality product is served.

· Lead team in all general housekeeping and cleaning procedures.

· Lead team in delivering Quality, Service and Cleanliness (QSC) standards of the assigned work stations.

· Lead team in marketing and promotion campaigns to maximise sales.

· Use resources to ensure optimum and efficient use of resources, including planning, allocating and scheduling of resources to tasks.

· Review, control and monitor the weekly staff schedule and overtime according to established company policy.

· Ensure all reporting relating to assigned store are completed promptly

· Performing any other duties as assigned by supervising manager and/or Management

Job Requirements

· Minimum 2 years of experience in F&B industry

· Minimum 1 year of experience managing staff

· Strong interpersonal and communication skills

· Independent and able to multi-task

· Possess problem solving, motivating and organization skills

· Strong passion for delivering quality service with a smile

· Able to do shift work, weekends and public holidays

Job Description:

• Translate into various clinics resource planning as well as cater to individual Private and Subsidised clinic needs
• Oversight and review all clinical domains’ manpower planning and allocation in outpatient clinics
• Review and manage doctors’ general and specialised resource templates set up together with Clinical HODs and clinics stakeholders.
• Responsible for faculty roster planning and management together with clinical HODs.
• Oversight, monitor and review utilisation of all clinics resources and different models of care in outpatient clinic
• Understand needs, identify priorities and strategic directions to align organization goals
• Establish, review, analyse and monitor clinic key operational efficiency performance indicators
• Propose and review action plans and new models of care to ensure the maintenance of overall quality of care delivery to patient in collaboration with Clinical HODs and clinics stakeholders
• Provide timely management reports and update management on various outpatient clinic performances and key initiatives regularly
• Perform other duties / projects as requested by HOD
• Oversee, map service touch points in the patient journey and roll out clinic initiatives in alignment with SNEC Management/ SingHealth objectives
• Engage stakeholders to identify and work on areas of improvement based on patient feedback to improve patient experience
• Oversight the development of the outpatient clinics’ business goals and objectives and provide support in the planning and implementation of action plans and processes
• Formulate yearly departmental work plans, capital and manpower budget based on appropriate workload indicators with inputs from clinics stakeholders team
• Recommend acquisition of various capital equipment to met the clinical departments and organisation needs
• Perform market analysis, identify gaps and potential opportunities with community partners and stakeholders
• Establish framework and key performance indicators to regularly review and assess efficacy of our engagement initiatives
• Present timely updates and reports to management
• Oversight in the planning and reviewing of outpatient services together with facility operation team and clinic stakeholders.
• Involved in the centre ongoing clinics upgrading projects in outpatient clinics
• Regular review of clinic facility utilisation and management
• Regular engagement of Management and clinic stakeholders on service area gaps and areas of improvement
• Identify areas of improvement, analyse and implement work processes or initiatives to enhance clinic productivity and efficiency
• Spearhead, monitor and review of quality and work process improvement projects

Job Requirements:

• Possessed a recognised Degree in any discipline
• With 7 to 8 years of experience in healthcare institution with ground working experience in clinical operations
• At least 5 years working in a supervisory/ managerial level
• Strong people management and interpersonal skills; excellent organising and coordination skills

Job Purpose

The Product Manager will be responsible for spearheading business growth initiatives and drive the operations of our outbound marketing activities. This entails taking the helm in assessing and guiding the market profile of our outbound marketing endeavors. This role will work together with the Marketing Manager to drive the development and meticulous execution of strategies specifically tailored for KARL STORZ’s endoscopy business in the Southeast Asia and Taiwan region. This role demands strategic foresight, adept market evaluation, and an unwavering commitment to position our company as a key player in these dynamic and promising markets to strengthen our brand and boost sales.

Key Responsibilities

• Support the marketing review in gathering market intelligence and insights, competitive developments and clinical trends.
• Analyze industry trends, competitive landscapes, and regulatory changes to stay ahead in the rapidly evolving medical technology sector.
• Collaborate with Global and Regional teams to develop and execute strategic plans and forecasts aligned with overall sales targets and business needs.
• Implement data-driven strategies to capitalize on market trends, ensuring a proactive and adaptive approach to business development.
• Support the business in planning and execution of Product launches, medical tradeshows/workshops and other online and offline marketing activities.
• Collaborate with local Sales and Marketing teams in planning product launches, medical tradeshows/workshops, and other online and offline marketing activities.
• Create and update campaigns logs inthe CRM system.
• Develop clinical techniques and knowledge which supports identified product mix and strategies.
• Train and develop clinical and product knowledge of sales teams.
• Build new and maintain regional KOL/DOL to advocate KARL STORZ brand.

This description of responsibility is not concluding and therefore can be changed or amended at any time.

Requirements

• Degree in Marketing, Business or equivalent
• Proficiency in German language will be a large advantage due to frequent liaison with headquarter teams.
• Minimum 3 years in a global or regional marketing role in a Multinational Company
• Solid experience in end-to-end product management of medical devices
• Experience with regional Key Account Management and network building
• Able to communicate well, listen and provide workable solutions to facilitate work, overcome constraints and solve problems
• Ability to impart product, sales/marketing knowledge, business knowledge, to sales staff and support staff through regular training, motivating, counselling, mentoring, etc.
• Strong organization skill, self-starter, self- motivator, independent and an achiever. At the same time, is also an excellent team player and able to work very well and co- operatively with different departments with a deep understanding of team dynamics.
• Able to assist in creating and maintaining a harmonious and excellent work environment for fellow colleagues to work in.
• Ability to travel within the Southeast Asia and Taiwan region (30%)

• Oversees audit planning, field work, and audit reporting; prepares reports, and communicates findings and recommendations to management.
• Review audit work papers prepared by the audit staff to ensure compliance with the firm's audit methodology.
• Responsible for the daily supervision of audit staff and responsible for the development of audit staff and the completion of performance evaluations.
• Excellent communications skills, strong analytical and problem solving skills.
• Technically-sound and committed with good positive working attitude.
• Able to perform under pressure in fast-paced working environment.

Job Summary:

This is an exciting role for the right talent who is passionate about technology and being at the forefront of innovation to bring about greater value to our customers. You will work on security services with heavy emphasis on Smart Nation-type tech applications, cloud and industrial internet-of-things.

Our services are designed to be disruptive and go against the conventional security service norms. Therefore we require a dynamic sales talent with strong entrepreneurial spirit that can pass on their enthusiasm to change the mindset of our customers.

Having experience in security will be a bonus but it is not a mandatory requirement. Attitude and willingness to learn are more important qualities to us. Applicants with experience doing cold-calls and cold approach (e.g. insurance or property selling) are welcome to apply.

Job Responsibilities:

• Leads generation and opportunity development
• Contact and pitch to customers to achieve sales targets
• Build strong and long term customer relationship
• Management of key accounts
• Development of new sales from new or existing customers
• Collaborate with internal teams for solutions
• Ensure prompt pre and post sales experience of customers
• Bi-Monthly educational session with customer groups
• Meeting the performance KPIs

Job Requirements:

• 0-2 years experience in project sales
• Good interpersonal skills
• Systematic approach to opportunity development
• Proven ability in developing new sales
• Good experience in current account management and negotiation
• Energetic, dynamic, independent and driven

Responsible for sourcing, evaluation and procurement of supplies

Source for appropriate products and services with the best possible pricing and payment terms

Issue Request for Quotation to suppliers for new items

Issue Purchase Orders to suppliers

Liaise with suppliers on changes to orders and confirmation of orders

Process and verify delivery orders and invoices

Perform regular stock take

Maintain and upkeep inventory control

Calculate costs and prepare cost analysis

Provide support for special projects

Any other ad-hoc duties assigned

Requirements:

Preferably with prior experience in similar role in Chinese restaurant

Proficient in Microsoft Office applications

Able to speak and write Mandarin/Chinese to liaise with Mandarin speaking colleagues and suppliers

Team player who is able to work independently

Meticulous with an eye for details

Excellent communication and interpersonal skills

Able to multi-task and handle high volume of work in fast paced environment