The Delivery Manager is required to manage the delivery of new systems/modules and enhancements for existing systems.

The incumbent will complement the existing SCRUM Master in managing the offshore and inshore delivery teams and outputs.

Job Description

General

• Define application engineering methodologies, standards, leading practices and delivery processes and ensure adherence by the team.
• Build rapport with key business stakeholders and collaborate with business to identify improvement opportunities.
• Provide coverage for Scrum Master in conducting daily stand-up meetings, tracking sprint delivery and performing retrospective reviews after each sprint.
• Where project manager is not assigned/available, Delivery Manager may be tasked to take on the PM role for small projects. Deliverables will include capex paper, project plan and capex budget tracking.
• Prepare and maintain application and data architecture documents.

Delivery

• PLAN: Collaborate with key stakeholders such as project manager, scrum master, technical leads and key business stakeholders where applicable, to plan and schedule deliveries.
• DESIGN: Ensure business requirements are well documented and clearly communicated to developers and testers (either in house resources or vendors). Design and document solutions in collaboration with technical leads including preparation of technical user stories.
• BUILD: Manage a team of developers and ensure delivery processes are adhered to and new systems/enhancements that have been committed to business are delivered on time and with quality. Perform code review to ensure team has developed efficient and maintainable code. Provide technical guidance and assist with removal of development blockers. Ensure unit test cases are prepared and executed by developers.
• TEST: Review SIT test plan and outcomes. Review UAT plan, test cases and coordinate with users and testing team on actual UAT execution and resolution of UAT defects. Ensure regression and sanity tests are performed for major deployments. Track test automation deliverables and ensure that test automation has kept pace with sprint deliveries.
• RELEASE: Review and approve release notes and coordinate with IT Ops, business stakeholders and vendors/developers for the release to production and verifications.

Post Delivery

• Manage the resolution of production issues and work with the team on providing the root cause analysis and closing the issues with business users.

Requirements:

• Degree holder in business and/or technology
• At least 5 years’ experience in IT service delivery and/or software development in a comparable organization.
• Have hands-on experience building, integrating and delivering complex enterprise wide and customer facing IT systems.
• Experience in designing solutions and creating low level designs of entire applications including interfaces, servers and workflows.
• Experience in client relationship management and/or project management in a technological context.
• Able to communicate effectively across the organization including business and technology personnel.
• Prior experience engaging with senior management and C-suite level.
• Have managed a team of multi-skilled engineers of varying backgrounds, nationalities and sied in different geographical locations.
• Have vendor management experience for project delivery and/or application maintenance.
• Have experience in setup/automation of CI/CD pipelines

The following skills are preferred:

• Well versed in Agile DevOps routines and Microsoft Azure DevOps Tool.
• Knowledge of .net and Microsoft standards and frameworks and windows services.
• Hands-on experience with designing Web/REST APIs
• Technical Skills in 1 or more areas:
• NET Core 3.x
• .NET Standard
• ASP.NET Core 2.x (dev/ops)
• Windows Services (dev/ops)
• ADO.NET
• Linq
• Working knowledge of SQL to form database queries for application support investigations.
• Working knowledge of Linux and Windows

· At least 10 years experience
· Willing to work on holidays / work on shifts / change of shift
· Able to stand/work for long hours

· CREATE A COMPREHENSIVE BUSINESS PLAN FOR THE RESTAURANT THAT CONSIDERS THE MARKET, LOCAL COMPETITORS, SALES REVENUE AND EXPENSES.

·PREPARE AN ACCURATE PORTRAYAL OF THE FINANCES OF THE RESTAURANT, INCLUDING BANK ACCOUNTS, SPENDING, CHECK PRICING GOALS AND FOOD COSTS.

·DEVELOP STRATEGIES TO ENTICE CUSTOMERS, INCLUDING MARKETING PLANS, ADVERTISING CAMPAIGNS, COMMUNITY OUTREACH PROGRAMS AND RESEARCH.

·ANALYZE THE RESTAURANT BUDGET WITH PERSONNEL TO FIND AND PRICE INVENTORY, REDUCE EXPENSES, REVIEW CURRENT PRICING AND ADJUST PURCHASING STRATEGIES IF NEEDED.· CONTROL OPERATIONS BY DEVELOPING EFFECTIVE POLICIES, CREATING HIGH STANDARDS AND WORKING TO MAKE ADJUSTMENTS WHEN APPROPRIATE.

· ENSURE AN OUTSTANDING DINING EXPERIENCE BY REGULATING PRESENTATION, TASTE, SERVICE AND ATMOSPHERE FOR ALL GUESTS; DEVELOP WAYS TO CULTIVATE A REGULAR CUSTOMER POOL.

·SUPERVISE A TEAM OF EMPLOYEES; WORK TO CREATE A COHESIVE UNIT OF PEOPLE WHO EFFECTIVELY COMMUNICATE; CREATE A HIRING PROCESS FOR KEY STAFF THAT ENSURES QUALIFIED PEOPLE ARE SELECTED, TRAINED AND RETAINED THROUGH TOP RECRUITING PRACTICES; CONSIDER ACTIONS OF EMPLOYEES IN VARIOUS SITUATIONS THAT DEEM REWARDING OR DISCIPLINARY ACTION.

· FOLLOW ALL APPROPRIATE HEALTH CODE AND LOCAL JURISDICTION FOOD HANDLING REQUIREMENTS; MAINTAIN FOOD SAFETY CERTIFICATIONS, AND MODEL EXEMPLARY FOOD HEALTH SAFETY PRACTICES TO EMPLOYEES.

· CREATE A PROFESSIONAL ATMOSPHERE THAT SUSTAINS TOP EMPLOYEE SAFETY STANDARDS AND PROVIDES GUIDELINES TO PERSONNEL TO ELIMINATE HAZARDS AND DANGERS IN THE WORKPLACE.

· LOOK FOR NEW AND INNOVATIVE SOLUTIONS TO PROBLEMS IN THE RESTAURANT INDUSTRY; USE TECHNOLOGY AND SOCIAL MEDIA TO DEVELOP NEW WAYS TO ENGAGE WITH CUSTOMERS; THINK; BEYOND WHAT HAS ALREADY BEEN DONE TO CREATE AN EVEN MORE PRODUCTIVE ESTABLISHMENT.

· LEAD THE RESTAURANT TO ACHIEVE NEW AND GREATER GOALS IN ORDER TO STAND ABOVE THE COMPETITION WITHIN THE INDUSTRY.

We’re looking for a Senior Product Manager to join our Card Issuing team in the Singapore office to lead our Spend Adoption team. This role is a unique opportunity to have an impact on Wise’s mission, grow as a product leader and help save millions more people money.

The Spend squad has built one of the most significant debit card products in the world with millions of cards issued in over 40+ countries in 5 continents with more to be added soon. The squad now consists of 6 Product teams based across Singapore, London and Tallinn. The Spend Adoption team is based in Singapore and owns the onboarding of card customers, starting with the ordering flow to how we ensure that the customer becomes an active card user.

Your mission:

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. Your mission is to give our customers a reliable, convenient and eventually free way to spend anywhere in the world.

Here’s how you’ll be contributing to the Adoption team

• You will build and own your team’s roadmap to make sure that we achieve our mission by helping us grow the number of people using our card.
• You will work with Engineering, Analytics, Designers, Operations, Compliance, Legal, Risk, Finance to ensure that we’re able to deliver new products and features to our customers.
• Conceptualise new initiatives that can help us unlock new customer segments and acquire more active users.
• Identify and solve existing pain points by digesting the data, talking to customers, reading feedback, talking to operational teams, among others.

This role will give you the opportunity to:

• Choose your path to impact - we believe people are most empowered when they can act autonomously. So rather than telling you what to do, you’ll work with your team to create a vision of your own. Of course, you can always gather feedback from smart, curious people across Wise but you’ll have the freedom to make your own calls
• Grow as a leader - Build your team and inspire them to join our mission
• Work within the payments domain, more specifically cards and how they work, what we need to do to issue cards, and the economics of offering different card products around the world.

About you:

• You’re passionate about problem solving, product and user experience, customers are at the heart of what you do. You love talking to customers and building stuff that solves their problems.
• You have launched complex products in the past that required cross-team collaboration. Whether it’s sign-off from Compliance, defining the product flows with Design, talking with Engineering about the architecture, drafting terms and conditions with Legal, etc. You’re able to break down a big initiative into smaller steps and figure out who is responsible for what.
• You care about the quality of the product, you’re extremely detail-oriented and have an eye for design — misaligned buttons annoy the heck out of you.
• You don’t need an analyst to help you find data. You should know how to use BI tools to manipulate readily available data to back your decisions, but also be able to write SQL queries if that doesn’t exist. You like numbers, and you’re able to interpret the data in terms of actionable insights.
• You have defined and owned a team’s roadmap.
• You know and love cards! Experience working with cards products and a passion for making it as convenient as possible.

We're people without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences.

Every Wiser should feel that they can be themselves at work. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to share their contributions towards mission zero and able to progress in their careers.

Having diverse teams that reflect our diverse customer base helps us build a better product. We can be more creative and empathetic to our customer's needs and life experiences and makes sure we leave no-one behind on our journey to mission-zero.

Reporting to the Senior Finance Manager, you shall monitor and comply with financial reporting guidelines, prepare and review annual budget, prepare financial statements, perform budgetary controls and manage arrears. You shall be required to ensure proper records of transactions and drive strong financial controls. In addition, you are responsible for grants and assets management, inter-funds transfers, tax reporting etc.

Job Requirements

• Degree in Accounting / Finance related / ACCA
• Meticulous and can work independently and as a team player
• Possesses minimum 5 years of relevant experience
• Strong analytical thought process and able to handle tight timeline and stress
• Work Week: 5.25 (Alternate Saturday half day)
• Working location: West

Our client is an Industrial Machinery Manufacturing MNC. They are now recruiting a Senior Finance Manager to be part of their Finance team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities:

• Provide vital financial and operational guidance in the Southeast Asian (SEA) region for the organization.
• Ensure adherence to company policies, local regulations, and internal controls in all business activities.
• Maintain precision, comprehensiveness, and timeliness of financial results.
• Facilitate and develop forecasts, budgets, and internal controls.
• Manage local statutory filings for entities like IRAS, MOM, CPF, and others.
• Lead and oversee external audit processes.
• Drive and implement improvements in operational processes.
• Support functional leaders with insightful financial analyses.
• Act as a business representative at all organizational levels and disciplines.
• Assist sales and commercial teams with margin and pricing analyses as needed.
• Contribute to the preparation of weekly and monthly reports.

Requirements:

• Minimum Degree in Accounting / Finance
• At least 10 years experience in relevant field

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a global MNC, one of the most established pioneers in the Industrial Equipment industry. Due to business needs, they are now recruiting for Sales Manager Graduate Program to be part of their Sales Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties:

• Upselling company's product range
• Expanding our customer base and acquiring new accounts.
• Conducting technical sales presentations to clients.
• Nurturing and maintaining strong client relationships.
• Collecting valuable marketing insights.

Requirements:

• Min Degree in Engineering or a related field
• Willingness to base in Indonesia after 1 year of Graduate Program
• Min 1 year of sales experience in relevant industry
• Ambitious and looking for career progression

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

Our client is a Manufacturing MNC, one of the leading players in the Contract Manufacturing sector. Due to business needs, they are now recruiting a Quality Manager to be part of their Quality team for ongoing transformation projects. They are located in the North – easily accessible.

Job Responsibilities of Quality Manager

• Lead and coordinate all activities related to ensuring product quality and adherence to standards.
• Develop and implement plans to gather and analyze quality data at various stages of production, collaborating with Production and Material teams.
• Establish and maintain a robust Quality Management System, ensuring its effective implementation and audit readiness.
• Monitor and control the processing and delivery of non-conforming products until corrective measures are implemented.
• Prepare and submit timely quality reports to the management, including statistical process control analysis.

Qualifications

• Minimum diploma
• 10 years experience in quality management
• Good understanding of ISO 13485 and QMS

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682
EA Personnel No: R2198636
EA Personnel Name: Oh Puey Xin

- Lead a team of 15-20 employees to fulfill monthly targets within deadlines

- Manage procurement of construction materials, and negotiate favorable contracts with suppliers

- Implement safety protocol, preventing workplace accidents to control risk

- Solving any construction problems that may arise

- Attend site meetings, and monitor progress of projects, ensuring smooth progress of project

- Liasing with all parties involved in projects, such as, contractors, sub-contractors , project managers, suppliers and local authorities

- Acting as quality control and assurance to ensure project objectives are met

- Good communication skills

- Minimum 5 years site experience

- Diploma / Advanced/ Higher/ Graduate Diploma in Civil Engineering/ Building Management or equivalent

• Responsible for the recruitment process right from the requisition stage to advertisement, interviewing, hiring and onboarding.

• Responsible for administrate the Human Resource Management System (HRMS) functions in system operation, evaluation and maintenance.

• Adhere to department needs by developing & implementing high quality Talent Management and Organization Development solutions that substantially enhance organizational and people capabilities and drive achievement of business goals and strategic objectives

• Translating and implementing the departments business plans in the form of a HR strategy; to act as a liaison between the department and other HR services

Duties and Responsibilities:

1. Source for potential candidate against job requirements via diverse sourcing channels i.e. internet, advertisement and employee referrals.

2. Conduct phone screening and gather information of their education, experience, job capability, availability and salary range.

3. Communicate with hiring manager on identifying basic qualification of applicant.

4. Work with hiring agency and headhunters to fill open position.

5. Manage with internal referral program to identify qualified talents & candidate.

6. Identify & develop a pool of qualified candidates in advance of need.

7. Schedule and ensure the participation of both interviewer and interviewee.

8. Receive the candidate at the front office and circulate the interview assessment form before interview.

9. Follow up with the hiring managers on the status and feedback of candidate after interview.

10. Record keeping throughout sourcing to hiring phases.

11. Prepare and forward invitation for interview to candidate.

12. Analyze and resolve functional problems and assess user needs on all supported HR systems.

13. Perform routine system maintenance and upgrade, data audit.

14. Ensure the accuracy and integrity of data input and assures the effectiveness of the system.

15. Analyze HR data i.e. attrition, exit interviews, employee relations, and/or benefits data

16. Supporting regional HRMS team by provide administrative and operational duties.

17. Assist in HR administration duties from review, update and completeness in filing.

18. Assist in Talent Management & Retention processes in building the organization capabilities.

19. Compliance to all CoC, due diligence, HR Governance & corporate compliance requirement

20. Assist in payroll matters as and when required.

21. Perform other duties that maybe required from time to time.

Major Accountabilities: Strategy & Planning

• Work closely with Department Head/Leadership team and support with the implementation of the business plan, highlighting potential HR-related business opportunities or weaknesses.

• Support in the operational conversion of the strategic goals.

• Proactively build and establish strong relationship with all departments as well as the extended HR community to understand their needs, requirements and challenges.

• Support and execute tactical workforce planning in alignment with the departments Business plan.

• Support the annual budget planning discussions.

• Provide change management support in transformation and restructuring efforts in accordance with Company’s direction.

• Ensure recruiting and retention of the right talent for key positions at predefined level within the department

Monitoring & Control

• Contribute to personnel cost planning, performing periodic cost and productivity analyses to support Finance and the department in maintaining workforce budgets.

• Ensure adherence to relevant labor and employment law.

• Help coordinate procedure and technology solutions to improve data management.

• Ensure compliance with legal framework, Code of Conduct, etc.

• Participate in, or lead, HR Projects.

• Ensure execution and adherence to HR governance, practices and policies, and be the department expert on all administrative practices and policies.

• Compile specified HR Key Performance Indicator (KPI) data and format for reporting.

• Conduct bi-annual HR Audit to ensure compliance and corporate governance People & Organization

• Advise line managers on effective performance management and resourcing decisions; drive Organizational Talent Review (OTR), succession planning and talent management for predefined population, in close cooperation with the respective department heads

• Support line managers in all coaching, mentoring and personal development within their teams

• Ensure effective training and development for all Personnel, following learning priorities and guidelines defined by Corporate and act as channel to communicate learning needs to appropriate departments.

• Support cultural change and foster diversity and inclusion within the organization

• Supports internal communication, especially around HR-sensitive issues (values, advancement, motivation etc)

• Lead, design, develop, pilot and monitor organization-wide processes and initiatives, aimed at building organizational capability (e.g. OTR, career pathways)

• Consult HR Director on developing strategies, leadership, culture, structures and employee motivation, on managing change and acquisitions and bringing innovative ideas and solutions

• Contribute to building capability and readiness of the line management and HR organization in change management skills, experience and expertise

Strategy & Planning:

• Effectiveness of staffing function: Vacancies filled per month, quarter, per annum meeting hiring targets

• Time to hire aligned to benchmark targets for recruitment process

• Cost per hire aligned to benchmark targets for hires

Monitoring & Control:

• Consistently error-free reporting and data analysis

• Quality of talent assessments / OTR contribution

• Additional KPIs according to individual project assignments

People and Organization:

• Compliance with performance management policies, ensuring that appropriate tools and systems are in place

• Employee retention rate across key roles and segments

• Employee diversity: racial, ethnic, gender, intellectual, etc

Requirements:

Min Degree in any discipline

Prior HR Experience in Talent Acquisition and HR Operations will be preferred

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Hr Manager

Andrea Eunice Tan Min Er (R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

HR Assistant Manager | Enrichment Centre | Tiong Bahru

Working day: Monday – Friday
Working Hour: 9am - 6pm / 10.30am – 7.30pm
Salary: SGD 3,500 - SGD 4,500
Location: Tiong Bahru

Job Responsibilities:

• Provide support and assist the HR Manager in HR administrative tasks.
• Plan and execute strategic HR plans aligning with the organization's goals.
• Plan and implement HR policies and procedures ensuring compliance with labour laws and best practices.
• Checking and submit of monthly payroll and tax clearance.
• Submit monthly HR reporting.
• Plan and oversee the recruitment process and collaborate with Deployment Director / Assistant Director to identify staffing needs.
• Manage complex employee relations issues and promote a positive workplace culture.
• Implement and manage performance appraisal systems and provide guidance on performance reviews.
• Collect info on staff training needs, plan training programs, and oversee employee development initiatives.
• Manage compensation and benefits programs, including salary structures and market analysis.
• Ensure legal compliance and conduct audits to mitigate compliance risks.
• Plan and implement employee engagement initiatives.
• Promote diversity and inclusion in the workplace.
• Plan and manage the HR department's budget.

Job Requirements:

• Bachelor's degree in Human Resources, Business Administration, or a related field
• At least 2 years of experience in equivalent HR roles.
• Proficiency in recruitment and talent acquisition, performance management and employee development.
• Experience in budget management, compensation and benefits administration is a plus point.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Primary responsibilities:

• Generate highlights/quotes/insurer’s illustrations for sales consultants’ meetings.
• Provide new business sales support and after-sales policy services support for sales consultants.
• Follow internal processes and ensure proper documentation are obtained and filed in CRM
• Co-ordinate pre-case submission tasks - medical bookings, preparing internal KYC documentations and insurer’s application forms.
• Handle new business case submissions to different insurers and work closely with sales consultants to policy inception.
• Handle monthly bank’s reporting.
• Handle inquiries from internal and external stakeholders and ensure they are answered promptly.
• The primary responsibilities are not limited to those listed above. The employee is expected to follow instructions and perform other add-hoc duties as required by the immediate supervisor from time to time, within the Sales Operations Department.

Experience and Skills:

• Minimum 2-3 years of case management experience with HNW clients preferably in the insurance broking or insurance industry.
• Adapt to using different software to generate insurer’s illustrations.
• Strong understanding of different underwriting requirements from the insurers to submit cases efficiently.
• Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.
• Good interpersonal skill with internal and external stakeholders.
• Able to work with tight deadlines, producing efficient work in a multi-task environment
• Highly organized and pro-active in following up cases and also daily work.
• Meticulous, ability to be precise and accurate.
• Effectively cope with changes, can shift gears comfortably, able to handle uncertainties.
• Communicate effectively, both verbally and in writing
• Competent in Microsoft office word, excel and power-point
• Licensed in CMFAS Module 5, 9, 9A and HI (preferably not a must)
• Proficient in English and Chinese (both written and spoken)

Job Responsibilities:

• To implement proposed solutions and services, collaborate closely with internal teams, manufacturers, subcontractors, and suppliers.
• Lead, manage, and work collaboratively with internal staff such as AV Designers, Drafters, Engineers, Site Engineers, Safety Officers, as well as external parties including Consultants, Main Contractors, Subcontractors, Manufacturers, and Suppliers.
• Analyze schematic designs and construction drawings to create detailed AV construction drawings.
• Oversee project schedules, budgets, change orders, and Bill of Materials (BOM).
• Ensure customer satisfaction by managing expectations and delivering a positive customer experience.
• Effectively plan, manage, and schedule resources.

Job Requirements:

• Min. 3 years’ experience of Project Manager Role in implementing Audio Visual solutions for construction or A&A sites. For Project Engineer, min. experience is 5 years.
• Able to interpret construction drawings and AV schematic drawings
• Able to provide AV construction drawings
• Able to work independently in the fast moving and challenging environment
• Good Communication and Interpersonal skills
• Experience in managing projects at construction sites
• Experience in interpreting BIM modelling
• Technical knowledge in Audio Visual Products

KEY RESPONSIBILITIES

• Manage assurance engagements by defining the audit strategy in consultation with the director / partner and execute it in compliance with the firm’s policies and protocols. When required, you'll personally execute complex audit procedures and lead teams or parts of teams on engagements, depending on the size of the engagement.
• Manage projects and engagements profitably by leading the team to perform efficiently.
• Monitor the assurance team's progress against the plan and alter it when needed.
• Cultivate and manage business development opportunities. Generate new business opportunities by understanding the services provided by our sister concerns and actively assess/present ways to apply knowledge and services.
• Coach and develop people by sharing knowledge with team members and helping team members attain experiences that cultivate technical competencies.
• Develop people by encouraging individuals to think for themselves and take responsibility for their contributions to the assurance team.
• Conduct timely performance reviews and provide performance feedback/on-the-job training.
• Maintain cooperative relationships with other assurance teams.
• Develop and maintain long-term productive client relationships and networks.

SKILLS AND ATTRIBUTES

• Work effectively as a team member, sharing responsibility, providing support, maintaining communication and updating senior team members on progress.
• Contribute ideas/opinions to the assurance teams and listen/respond to other assurance team members' views.
• Demonstrate professionalism and competence in the audit client's environment.
• Strong written and verbal communication skills.
• Good project management skills.
• Integrity within a professional environment.

TO QUALIFY

• A Bachelor's degree in Accounting, Finance, or a related field.
• Obtained or in the final stages of obtaining CPA Singapore qualification.
• Working knowledge of Caseware audit software a strong advantage.
• At least 3 years of related work experience in a managerial role.

Our client is a well-established bank that offers a diverse range of products and services to its clients. The bank is committed to providing excellent customer service and maintaining high standards of professionalism and integrity.

about the job

• Lead a team of KYC officers, offering guidance and support to improve their performance and knowledge.
• Ensure the team's compliance with relevant regulatory requirements, company policies and industry standards throughout the onboarding process.
• Collaborate with cross-functional teams to optimize and improve KYC onboarding procedures.
• Maintain high-quality standards in KYC operations, proactively identifying and resolving issues and implementing innovative solutions as needed.

skills and experience required

• Degree in Banking / Business / Economics / Finance.
• Minimum 5 years of KYC onboarding experience in the banking industry.
• Familiarity with MAS regulations, rules and guidelines
• Ability to collaborate effectively with all internal and external stakeholders

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

PRINCIPAL ACCOUNTABILITIES

· Act as the main point of contact in all matters relating to client concerns and needs

· Build and strengthen client relationships to achieve long-term partnerships

· Present and demonstrate HRMS software

· Maintain accurate client records, keeping track of any contract updates and renewals

· Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met

· Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients

D REQUIREMENTS

• Degree/Diploma in Sales & Marketing or equivalent fields
• Experience in payroll or e-leave systems will be an advantage,
• Strong written and verbal communication skills
• Good attention to detail and organizational skills
• Proven track record of meeting or exceeding quotas & receiving positive customer feedback
• Good follow-up and presentation skills,
• Enthusiasm, willingness, hard work & persistency are good attributes for the job
• Good project management, interpersonal communications skills
• Good documentation, analytical and onsite problem-solving skills

Job Responsibilities

• Manages technology incidents impacting UOB group businesses
• Work with relevant business & technology group/units to comply with the Incident and Problem Management processes and procedures, to facilitate and improve incident recognition, logging, assignment, tracking, status notification, escalation, documentation and management reporting in full compliance with UOB standards on Incident and Problem Management functions
• End to end ownership of the Major Incident with the aim to minimize the time to restore the services.
• Establishing strong command and control of an Incident, establishing clear accountability and precise evaluation of complex issue scenarios.
• Participation in all incident resolution calls to facilitate incident determination, recovery and resolution
• Timely incident recognition, logging, assignment and resolution (or bypass / temporary resolution where permanent resolution within the allotted timeframe is not feasible) with proper documentation
• Incident progression co-ordination and monitoring of Incidents and potential areas through symptoms, trends or deviations from standards
• Escalation of critical and unresolved Incidents to appropriate levels of management
• Ensure incident data is accurately captured and documented in the incident reporting tool.
• Post Incident activity to ensure highest levels of service quality and improving service levels through identification of problem trends and causes which impact the delivery of production services.
• Ability to communicate well and manage highly stressful situations during the Incident.
• Problem Management: Experience in various problem-solving methods like five whys, Fish bone etc. End to end ownership to initiate, track and the closure of problem tickets and the preventive actions.
• Participate in the standard Post-mortem (Root cause analysis) process to ensure no repeat of any technology incidents with known root cause.
• Management reporting
• Effective and accurate incident reporting and assignment by using tools, which are customized and implemented, where applicable. Work towards effective use of these automated solutions with other tools and procedures within command center/ datacenter, in order to garner and present an accurate picture of the incident situation, minimize adverse change impact, and facilitate the incident recognition and resolution process.
• Work in co-operation with other Technology & Operations/Shared Infrastructure Services functions to help maintain an acceptable audit rating.
• KPI Metrics and Reporting: Capture Incident timelines in ticketing tools, Incident Impact and Resolution Duration and the associated KPIs.
• Ensure compliance to Group Technology & Operations Policies and Standards

Job Requirements

• Bachelor’s degree in Business, Computer Science, or related discipline required.
• ITIL certification is a must
• 8-10 years managing complex IT initiatives in a matrix environment or Operational Line Managers experience is preferred.
• Excellent English communication skills (written and oral), with experience interacting with all levels of management
• Experience in Application support, Knowledge on EOD Batch processing, Infrastructure (Storage, Network, Unix/Linux etc), Web/Application/Middleware services, Good to know Payments flow.

• Position : Office Manager - HR/Admin/Accounts - Well Established Company - Up to $5000
• Location : Alexandra Road (2 Bus Stops away from Queenstown MRT)
• Working hours : Monday to Friday | 8am to 5.45pm
• Salary (commensurate with experience) : Up to $5000 + Variable Bonus + 12 to 14 days Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Metal Manufacturing

Main Responsibilities:

• Overseeing all aspects of facilities & administration operation.
• Handle office communications, including emails, phone calls, and correspondence
• Oversee office space and facilities, setting up office phone lines and internet.
• Provide simple HR support
• Handle employees medical insurance and benefits administration
• Maintain accurate employee leave records, processing medical and other claims
• Manage application, renewal and cancellation of Work Passes
• Handle other administrative matters pertaining to staff employment, confirmation and resignation
• Presentation of monthly financials and yearly budgeting to Management
• Ensure timely month-end closing and submission of monthly reports such as billing summary, bank reconciliations, statement of income and expenditure and balance sheet
• Liaise closely with auditors and tax agent
• Handle monthly payroll and CPF submissions
• Preparation and submission of employees’ earnings through IRAS Auto-Inclusion Scheme
• Manage third-party vendors, purchasing and maintaining office supplies (e.g stationery, pantry)
• Liaise with IT vendor for support on all office equipment
• Update and maintain office policies as necessary

Requirements:

• Diploma in Business/Administrative Management with at least 3-5 years of relevant experience
• Strong command in English Strong management skills and leadership qualities.
• Bilingual in English and Mandarin to communicate with chinese speaking associates

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Our client is a reputable global bank that offers a wide range of banking products and services to its individual and corporate clients.

about the job

• Assisting RMs with credit and marketing tasks, including account opening, KYC review, financial spreadsheet preparation, data input, monitoring credit conditions, managing loan drawdown/rollover, overseeing post-loan monitoring, handling daily operational and administrative responsibilities.
• Effectively handles client inquiries while overseeing the portfolios of MNCs.
• Assisting with internal reporting and data consolidation.
• Performing any additional ad hoc duties as assigned.

skills and experience required

• Bachelor's degree in Finance / Banking / Business Studies
• Minimum 2 years of ARM experience in Corporate Banking / FI.
• Strong analytical, written and interpersonal skills

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Roles & Responsibilities

Duties

1) Washing and Cutting of vegetables

2) Cutting and marination of meat

3) Learning to cook of food (stir fry, deep fry, steaming)

3) Maintenance of all kitchen equipment

4) Maintain kitchen hygiene & cleanliness

5) Manage kitchen staff

6) Daily stock take and ordering

7) Checking of invoices and goods upon arrival

Roles & Responsibilities

Duties

1) Washing and Cutting of vegetables

2) Cutting and marination of meat

3) Learning to cook of food (stir fry, deep fry, steaming)

3) Maintenance of all kitchen equipment

4) Maintain kitchen hygiene & cleanliness

5) Manage kitchen staff

6) Daily stock take and ordering

7) Checking of invoices and goods upon arrival

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.

Roles & Responsibilities

Duties

1) Washing and Cutting of vegetables

2) Cutting and marination of meat

3) Learning to cook of food (stir fry, deep fry, steaming)

3) Maintenance of all kitchen equipment

4) Maintain kitchen hygiene & cleanliness

5) Manage kitchen staff

6) Daily stock take and ordering

7) Checking of invoices and goods upon arrival

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

· Will be a bonus if candidate able to speak Mandarin/Korean

Experience

· Fresh graduates may apply with relevant education

· Preferably at least 1 year experience in customer service or F&B industry

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Deliver excellent customer service experiences, assist in inquiries and requests in a timely and professional manner
Work closely with inter departments and partners to ensure high quality and timely expedition of customers' inquiries and/or requests
Contribute ideas to better serve the customers and improve efficiency and productivity
Involve in service quality initiatives to facilitate service culture development in BELLS
Handle collection of payments and all centre related administrative duties
Requirements:

Minimum GCE N/O level or equivalent
At least 1 year(s) of relevant experience preferably
Willing to work on weekends (Shift work required)
Dynamic individual with service aptitude, passion for service delivery and a proactive approach
Strong written and oral communication skills, analytical, administrative and interpersonal skills
A strong team player with positive work attitude and committed to work duties to maintain and exceed the expected service level where required
Ability to function effectively and multi-task in a fast-pace, dynamic environment
Willing to broaden and develop individual's skill sets and competencies to align with organisation's goals to adapt to transitions and disruptions