Overview

We are seeking a strategic and empathetic Content Director with extensive experience in managing publisher relationships, client engagements, and production processes. The ideal candidate will drive the content strategy team to deliver award-winning, best-in-class content solutions for our clients.

Key Responsibilities

Leadership and Team Management:

• Lead a dynamic team, fostering a culture of collaboration, innovation, and professional development.
• Mentor team members, offering constructive feedback and guidance to enhance their skills.
• Manage stakeholder relationships across the Publicis Groupe to develop and deliver content solutions aligned with business objectives.

Client Management:

• Collaborate closely with clients to understand their needs, ensuring content strategies align with their business goals.
• Build and maintain strong client relationships to ensure satisfaction and foster long-term partnerships.
• Identify and pursue business development opportunities to expand strategic accounts within the group.

Content Strategy:

• Independently conduct analysis and develop insights and strategies to address clients' content gaps.
• Drive the creation of impactful, thought-provoking content across various platforms and formats.
• Establish and uphold high creative standards, ensuring all work is conceptually robust and aligned with client branding.
• Oversee the development and execution of content that distinguishes itself in a competitive landscape.

Production Oversight:

• Manage the production process from concept through post-production, ensuring quality and efficiency.
• Collaborate closely with project management and media teams to meet client guidelines and expectations.
• Maintain project budgets, ensuring profitability while delivering exceptional results.

Communication and Business Culture:

• Facilitate clear and timely communication within the team and with external stakeholders (clients, vendors).
• Promote the sharing of learnings, ideas, and best practices through the development of case studies.
• Contribute to broader company and departmental initiatives, aligning team efforts with overall business objectives.

In this role, you will work closely with the regional teams to define, build and enhance the Precision supply road map in a way that provides consistent benefits while meeting unique market needs across APAC. In particular, your role requires a strong relationship with Publicis Media’s regional and local investment & commercial teams to manage supply partnership – strategically and commercially – including opportunity assessment, proposal management, negotiations and commercial awareness. You will vet new opportunities & innovative solutions, maintain & grow existing relationships on the supply side, and develop new business plans to enhance existing & develop emerging supply solutions that are commercially viable.

You will collaborate with Precision leadership – globally, regionally and at market level – as well as internal departments across the Publicis Media Groupe, including:

• Investment – structuring and managing inventory partnerships
• Agencies – educating, gathering feedback, and developing/ sourcing solutions for agency and client needs
• Finance & Legal – collaborate and provide digital and tech expertise when negotiating for new or existing contracts
• Leadership – helping shape the state and scale of supply solutions supporting business objectives

The ideal candidate will have had technical and commercial exposure to digital media planning & buying agencies, technical and strong supply management knowledge, very strong interpersonal, analytical, and writing skills and the ability to make clear, concise presentations. Also, an ability to build strong business cases for supply products and being able to program manage the roll out of solutions across markets in APAC is a key to success in this role.

A solid working knowledge of the following is desired: ad exchanges, sell side platforms, demand side platforms, online video, mobile media, ad operations / ad-serving systems and verification solutions.  In addition to a strong affinity for technology and infrastructure development, a proven commercial awareness is a plus.  

Responsibilities

Supply management

• Identify commercially viable key supply partners and solutions – globally and regionally – that allow for a strong differentiation of our positioning in an increasingly cluttered marketplace
• Work with existing supply side vendors on new product features, roll out and adoption. Explore, meet and test new supply solutions that may fulfill our clients’ needs
• Continuously define client needs and translate needs into opportunities for Precision
• Develop and negotiate supply partnerships to extract maximum media value and unique benefits that are only available to Precision and Publicis Media
• Establish key supply packages and offering catered to clients’ needs and seasonal offering
• Maintain and refine internal supply feedback loop with operations and agencies

Marketing and training

• Build supply marketing and training materials to be rolled out to agencies and regional markets in a systematic way. This may include hosting events with key launch partners, connecting with local markets on a regular basis, or regular email updates
• Conduct monthly supply updates and knowledge share
• Collaborate with Precision client servicing and account management teams to grow and maintain adoption

Team management

• Cultivate a center of operational expertise for Precision in Asia Pacific
• Manage and retain a small team of supply manager(s)
• Recruit the best talent in market

The Associate Business Intelligence Director is responsible for collecting, aggregating, and reporting business investment data (client, supplier and Publicis product investment). The candidate will be successful and enjoy the role if they have an inquisitive problem-solving mind, excellent attention to detail, and can build strong working relationships with stakeholders. Publicis Media's reporting continually evolves and improves so there is significant creative scope to develop new skills and apply new tools.

Key Responsibilities:

• Managing business investment data across a multi-market remit
• Ensuring that local market contacts deliver a range of reports on time and to a sufficient standard
• Using Alteryx to aggregate and clean data on a periodic basis
• Updating multiple PowerBI dashboards
• Responding to requests for data and inquiries into the figures from all areas of the business
• Excellent Excel skills
• Background in digital advertising with proven reporting experience
• A good understanding of all Agency media types and key suppliers
• An aptitude for learning to use reporting/dashboarding tools

As Director of People and Culture, you will spearhead the development and execution of HR strategies that support the scaling of our global organisation. You'll lead the charge in crafting policies and procedures that ensure fairness, consistency, and compliance across all regions. This role requires a strategic thinker able to engage effectively with diverse teams and stakeholders.

Key Responsibilities

• Lead and develop HR strategies and practices for a globally scaling organisation.

• Develop and govern HR policies, procedures and guidelines, promoting consistency and fairness in their application - ensuring all local legislation is adhered to.

• Lead a team of specialists for day to day HR services and further develop an effective business partnership model that meets internal stakeholder expectations.

• Promote professional development of the organisation by developing performance management strategies and training.

• Encourage and strengthen organisational culture by collaborating with internal managers and advocating for good people practices to take place.

• Support leaders and people managers across the organisation to effectively manage their team - provide effective solutions for leadership development.

• Develop workforce management strategies that help structure teams and help align with business objectives.

• Oversee and develop programs that enhance employee skills, career growth and leadership development.

You will be the key stakeholder in building strong partner-relationship with clients through a thorough understanding of the business environment and of the digital landscape. The role will also require you to work hand in hand with local Publicis teams across Thailand, Vietnam, Philippines, Malaysia, Singapore, Korea and Indonesia

Key Responsibilities

• Becoming a regional consultant and trusted adviser to regional stakeholders by continuously building a relationship and rapport with them
• Supporting big client mandates by implementing initiatives across different markets. These mandates range from first party data deployment to measurement
• Act as a regional police to ensure that cross-market campaigns are standardized by guiding local planning teams on what to do
• Serve as first level coach and supervisor for the team to support their knowledge of agency, client, vendor and industry basics as well as their overall skill development
• Be a jack of all trades when it comes to upselling or cross-selling Groupe solutions on top of the current scope of work to deliver more value to clients
• Be the person that finds new paths through partnerships and understanding of external and business environment as well as what is happening on the platforms to make recommendations and test new plans
• Becomes a project manager for regional workstreams ensuring end to end delivery of the work and tasks required
• Act as the single point of contact for all Power of One workstreams (Media, Creative, PR and other Groupe solutions) for new business workstreams
• Bridging planning efforts with activations by making sure that the local teams are always tied to the hip with the Center of Excellence team

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Art Director

We are looking for a hands-on, digital native with a breadth of design capabilities and a finger on the pulse of pop culture to join our Creative team. You’ll be responsible for ideating and implementing brand, editorial, and marketing programs, working collaboratively with cross-functional teams.

The ideal candidate will have relevant experience working closely with the brand, creative and marketing teams. This role will have the emphasis on the craft of Graphic Design to consistently create powerful and memorable visual narratives.

*Submit your portfolio and work examples/deck to be considered for this role!

Role: 

• Be the brand and design expert in the team for a leading video streaming service; shape and maintain brand ethos at every touchpoint with a relentless eye for craft.
• Participate in full-scale integrated campaigns from concept to completion. This will include creating and producing work involving photography, illustration, animation, digital, and experiential.
• Designing Campaign Playbook: identifying look & feel, setting the tone and design principles, and developing a visual identity system for campaigns that can be adopted in different APAC markets. 
• Hands-on design development in collaboration with Creative Leads and creative consultants within the team
• Ensure quality and timely creative production and communication with creative teammates, stakeholders, and external clients.
• Sell in design thinking and principles by inspiring a senior group and motivating the audience internally and externally.
• Ensure that deliverables adhere to the strategic brief, the brand’s vision and intention. 
• Operate as both an individual contributor and a cross-functional team player.
• Champion the user (both content creators and viewers/fans) in all your design rationales. Ensuring that your creative decisions are based on user behaviour and insights.

You:

• 10+ years of relevant experience in creative studios (in-house or agency) with a focus on branding or graphic design.
• Award-worthy portfolio with world-class design sensibilities.
• Deep interest in various pop cultures and diverse communities.
• Experience thriving in a fast-paced workplace - the ability to visualise a range of solutions iteratively.
• Ability to understand business and brand priorities and translate them to hands-on design solutions.
• Led projects and experienced in working on regional campaigns
• Familiarity with production process and terminology; comprehension of graphic design, digital marketing, and advertising.
• Exceptional verbal and written English communication and presentation skills and - ideally - fluent in another Asian language to cover projects spanning across JAPAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Roles & Responsibilities:

To establish continuity with our key client as the trusted partner, provide leadership to the

regional and operational Program Management Office team, and build on the high-value

program management service in line with the global framework.

· Be the key client interface for all Real Estate stakeholders 

· Providing subject-matter expertise to the client in all areas of capital programs and

projects in Real Estate, bridging the opportunity and deliverables to the client’s

enterprise standards and strategic objectives.

· Managing and leveraging of the resources available at the Program Management

Office, and the wider Turner & Townsend business to provide a high-value service to

the client.

· Building on the legacy as a trusted partner with the client, bringing value delivery to

the Program Management Office service, providing advisory based on sector and

industry knowledge.

· Providing the key link between the peer regions, central and offshore program

management teams, the client’s internal and external delivery teams, and

supporting business units, driving excellence in capital programs.

· Reach back and two-way knowledge transfer between related capital project delivery

teams under the client’s framework, and peer Program Management Office teams

working on similar Real Estate portfolios within Turner & Townsend business.

· Full-time client facing, managing a team of client’s stakeholders, working with the

regional leadership team, portfolio managers and planners.

Team Summary

The Risk & Data Solutions team is responsible for leading the strategy, prioritisation, development and delivery of Visa’s product roadmap for all risk and data solutions in the Asia Pacific markets in our Value Added Services (VAS) organisation. The team collaborates with local and global stakeholders to develop and scale Visa’s risk and data solutions for our respective markets.

What a Senior Director Risk Solutions does at Visa:

As the Senior Director: Risk Solutions at Visa, you will have responsibility for the strategy and growth of authorisation and authentication risk solutions in Asia Pacific as these relate to card transactions.  You will have end to end ownership of the product suite, including the development and execution of the product strategy, product delivery, go to market and product performance management.  As a strong collaborator, you will work across multiple internal and external stakeholder groups to deliver against strategic objectives.

You will have a client-oriented mindset with a strong commercial understanding of a network business and application of leading payments technologies for securing payments. Your passion for growing new business and a market-focused approach will enable you to succeed in this role.  You must be able to manage working-level relationships independently while being comfortable to manage difficult conversations with senior level client executives and other stakeholders.

You will lead a high performing team to deliver against ambitious goals, proactively identifying new opportunities for revenue growth and developing creative solutions for complex ecosystem challenges. This role is based in the Asia Pacific Market Support Centre in Singapore.

Specific areas of accountability will include:

• Development and execution of the Asia Pacific Risk Solutions strategy to achieve long term strategic objectives for the portfolio growth

• Ownership of the product revenue targets, actively managing the portfolio performance and taking proactive measures to ensure targets are achieved.

• Ownership of the pricing and commercial strategy for the portfolio including deal structuring and the development and commercialization of product bundles

• Management of key stakeholder relationships in global and regional teams across our matrix organization to ensure the capturing and delivery of AP-specific requirements into global product roadmaps. 

• Planning and delivery of communications and marketing efforts as these relate to the portfolio and being a thought leader and industry spokesperson for Risk Solutions in Asia Pacific

• Execution of key product initiatives working across market and cross-functional teams across the region 

• Delivering exceptional leadership, supporting the development and growth of a diverse and energetic team.

The Senior Director: Risk Solutions will report to the Vice President: AP Risk & Data Solutions.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Service Delivery Director shall be the single point of contact for the services to be delivered under this Contract and be present at all management meetings. If he is not available, he shall be duly represented by a person of higher authority, who shall have good knowledge of the services to be delivered, status and issues under this contract.

The Service Delivery Director is required to manage a large team of over 100 resources and have strong technical background to manage the complex environment.
 

Project Delivery

• Review the project lifecycle (initiation, plan, execution, completion)
• Review project schedules, quality plans, budgets, and communication and risk management plans
• Manage issues arising out of scope definition and subsequent disputes that impacted scope, schedule and cost
• Manage issues arising from integration of various components of the project including hardware, software installation, testing, business process review, redesign, application development, migration and data conversion etc.
• Oversee the implementation of the project with regard to schedules, budget, manpower and quality
• Resolve project overrun issues with Senior Management
• Monitor and report on project management progress
• Manage resources in terms of mobilizing resources during different periods of time from team to team to maximize productivity or minimize wastage

Customer/Vendor Management

• Manage contracts and subcontractors
• Effectively engaged stakeholders in project decisions and execution
• Build long-term customer relationships by anticipating and exceeding customer’s expectation
• Negotiate with customers on change control mechanism to meet schedules and prioritize changes based on business needs

Business Development

• Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
• Be involved in pre-sale activities

Team Management

• Provide leadership to the project team to ensure that proposals/ enhancements are fully analyzed and evaluated for benefits and costs
• Provide the project team with accurate information about business needs and priorities as well as details about business systems
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, conduct team building, providing leadership, coaching, and performance management

The Director is a lead to steward the business and deliver against client objectives and satisfaction. He or she serves as the senior contact and will drive quality control, approving communication strategies, plans and key tactics delivered by the team across online and offline planning.

This individual will manage a structured team to engage and drive conversations with key partners (including creative agencies) that involves account and media planning, new opportunities, branded content, negotiations, as well as support and collaborate on relevant projects to scale learnings that is required of the account.

This entails management of internal business deliverables (e.g. Scope of Work, address audits) and management of staff (e.g. interviewing/hiring, performance reviews, assignment recommendations, etc.).

The Director will also mentor, manage, train and motivate team members to deliver the best possible performance.

Key Accountabilities:

• Be a key contact across entire planning cycle for senior brand clients and media directors / managers. Ensure media deliverables are met on time and within budget and align with clients’ objectives.
• Utilize an in-depth knowledge on client category, brands and specific client requests and needs to provide appropriate input and direction to the agency units driving the entire communication planning process.
• Lead account ‘project manager’ for the entire business accountable for achieving deadlines across all campaigns and deliverables. Collaborate with multiple internal business practices that contribute to the overall communication plan development process both internal and external.
• Hones feasibility, profitability and negotiation skills through implementation and management of plans, working with Trading team to drive best prices and terms to maximize effectiveness of placement’s reach to client’s consumers.
• Serves as first level coach and supervisor to one or more associates to support their knowledge of agency, client, vendor and industry basics as well as their overall skill development in the execution or monitoring of experience plans.
• Provide staff with ongoing feedback and manage annual Evaluation as well as constantly evaluating resource allocations.
• Address all operational issues to ensure smooth execution. Propose solutions and perspectives to problems.
• Establish effective working relationships with all parties and act as first line of issue escalation; manage the resolution of issues as they arise (pre and post live) such as discrepancy between reporting systems and creative malfunctions, amongst others.
• Keep abreast to the development and trends in the ever-changing media landscape.
• Full understanding and interpretation of media system, research, market data and manage 3rd Party audits.
• Drive and own internal processes to increase productivity, streamline processes/reporting as required and champions HX Media Framework. Work with team to implement these processes and see it to its fruition.

Key Competencies:

• Strong understanding of the integrated media landscape
• Acts as a client visionary by bringing a highly valued perspective to the client based on a deep understanding of their business, issues and opportunities
• Takes responsibility for the collective performance of Functional Leads/Specialists team working together
• Integrates understanding into the work to make decisions on the business
• Filters and adapts the different options and applies good judgement combined with hard facts to select which ideas will produce the best results
• Builds team effectiveness by providing a clear definition of what’s expected and identifying the people with the right skills and capabilities
• Coaches others by assessing an individual's strengths and areas for development and encouraging a free exchange of constructive feedback. Pushes down decision-making and avoids taking charge unless absolutely necessary.
• Takes entrepreneurial calculated risks and acts on opportunities that lead to significant gains for the business
• Identifies and actions opportunities to grow profitable revenue while driving awards submissions and winning awards
• Anticipates the future and takes decisive action to create opportunities or minimize potential problem
• Pre-sells by soliciting the involvement of key people in advance to build ownership
• Demonstrate desired behaviours and make effective decisions. Ensure all decision making is aligned to brand’s purpose and values. Lead by example.

Negotiation and activation leadership

• Work with the team lead on the negotiation strategy and go to market philosophy for the individual client
• Co-Lead annual client specific negotiations to ensure best outcome in line with or better than market / PMX benchmarking, delivering on client investment KPIs
• Ensure consistency of activation process and product across all markets
• Help drive market leading reputation for excellence for the Groupes activation capabilities, media partner relationships and value creation
• Uncover new and enhance existing JBPs for the client, including integration of Groupe strategic benefits to drive impact and a competitive advantage for the client
• Ongoing value tracking and consistent management of client KPIs, for internal and external merchandising

Client leadership

• Develop and maintain senior client contact including procurement lead
• Ensure that all client investment KPIs are exceeded
• Ensure media auditing processes are managed by the teams and attend client audit meetings
• Proactively support Client leads to manage client related activation issues when required

Internal & external relationship management 

• Maintain productive working relationships and regular contact with senior media owners
• Escalation point where necessary to ensure issues are resolved in a fair and objective manner
• Work closely with Team Lead to support efficient and effective team structure and operations, and client satisfaction (indicated by client survey results) is consistently high
• Contribute and drive an investment community on the client that delivers learnings, best in market opportunities and a performance led culture
• Drive a Publicis POV and leadership on key industry topics
• Ensure that the agency’s PMX Media Partner targets are being tracked and met by client and team
• Ensure that the team are using PMX's best practice briefing and negotiation process to ensure best outcomes can be achieved for both our clients and the agency

Overview

We are seeking a strategic and empathetic leader with extensive experience in managing publisher relationships, client engagements, and production processes. The ideal candidate will drive the content strategy team to deliver award-winning, best-in-class content solutions for our clients.

Key Responsibilities

Leadership and Team Management:

• Lead a dynamic team, fostering a culture of collaboration, innovation, and professional development.
• Mentor team members, offering constructive feedback and guidance to enhance their skills.
• Manage stakeholder relationships across the Publicis Groupe to develop and deliver content solutions aligned with business objectives.

Client Management:

• Collaborate closely with clients to understand their needs, ensuring content strategies align with their business goals.
• Build and maintain strong client relationships to ensure satisfaction and foster long-term partnerships.
• Identify and pursue business development opportunities to expand strategic accounts within the group.

Content Strategy:

• Independently conduct analysis and develop insights and strategies to address clients' content gaps.
• Drive the creation of impactful, thought-provoking content across various platforms and formats.
• Establish and uphold high creative standards, ensuring all work is conceptually robust and aligned with client branding.
• Oversee the development and execution of content that distinguishes itself in a competitive landscape.

Production Oversight:

• Manage the production process from concept through post-production, ensuring quality and efficiency.
• Collaborate closely with project management and media teams to meet client guidelines and expectations.
• Maintain project budgets, ensuring profitability while delivering exceptional results.

Communication and Business Culture:

• Facilitate clear and timely communication within the team and with external stakeholders (clients, vendors).
• Promote the sharing of learnings, ideas, and best practices through the development of case studies.
• Contribute to broader company and departmental initiatives, aligning team efforts with overall business objectives.

The individual will contribute to Bank sales acceleration for Visa Direct in Asia Pacific.  This is a unique opportunity to be part of building a new ecosystem in the fast-moving world of payment and one of the key growth pillars in Visa Commercial and Money Movement business.

This role will be responsible for working with in-country sellers to achieve sales targets and accelerating growth of Visa Direct across the region.  The candidate will be working in an agile environment, so this person must be passionate, driven and proactive in driving client conversations, and opportunities in achieving our goals.  Visa is an organization that emphasize on collaboration, and teamwork, a matrix organization, the person must be able to work along with both functional managers, however, maintain the ability to drive conversation both internally and externally to ensure Visa achieve a positive and right outcomes for our customers and stakeholders.

Organizational savvy and interpersonal skills are critical, as we interface with specialized product groups, financial institution sales, merchant and acquiring sales, client consulting, marketing and corporate communications, legal, and finance to coordinate the end goal of achieving aspirational objectives.

What we expect of you, day to day:

• Achieve annual sales goals of Visa Direct, in partnership with local sales and account executives
• Working with individual market sales as specialized seller to help customers further understand product value proposition and building business cases
• Develop sales strategy for sales acceleration, including determining high potential client targets, use cases, verticals, etc.
• Work with cross functional partners across the region to ensure we have what we need to be successful with our clients
• Work with Visa Direct Solutioning and Product teams to develop the go-to-market strategy and ensure we have the right value proposition and product construct to meet client needs
• Work with Marketing to ensure our client facing materials are excellent and help accelerate the learning and sales process
• Work with Communications to share progress and growth to external audiences through a communication plan, PR, conference events, etc.
• Work with Finance to ensure appropriate deal structure, modelling and approval process are in place
• Work with Legal to ensure client contracts that drive to successful outcomes for both Visa and our clients
• Ensure in-country sellers are equipped and able to sell Visa Direct to clients, and work with the training liaison to drive ongoing sales training for the in-country sales team so they are equipped with the knowledge
• Help sellers trouble-shoot and overcome client objections
• Develop and execute a process to capture client feedback on product and value-added services, and socialize with other Visa teams, in particular the Visa Direct Platform team

Team Summary

The Regional New Business Development team is responsible for growing the acceptance and usage of Cybersource throughout the Asia Pacific (AP) region. The team is responsible for targeting net new merchants, acquirers and payment service providers as well as other companies accepting or facilitating payments to add them to our growing client portfolio. This team also works closely with other Visa teams to offer Visa acceptance solutions for checkout, processing, analytics, fraud, security and other digital solutions in the AP region.

What a Regional New Business Development Director does at Visa

• Identify prospects, drive pipeline development, manage the sales process and close new business specifically for thein-store channel
• Effectively lead revenue generation while meeting strategic business objectives
• Design and execute strategic sales plans and campaigns
• Collaborate with Cybersource market leads to identify, qualify and progress sales with prospects or cross-sell of other Visa acceptance solutions to existing Cybersource clients
• Meet or exceed challenging sales goals
• Actively contribute to the evolving business and product strategy
• Aid in the completion and presentation of RFPs and RFIs
• Work closely with our Product Management team to maintain technical and functional knowledge of existing and new products
• Travel will be required

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

A strategic and experienced Director of IT to lead hotel technology initiatives and manage IT operations. To have a deep understanding of IT infrastructure, systems management, and technology trends, as well as the ability to align technology with organizational goals. This role is critical in ensuring our IT resources are efficient, effective, and secure.

Primary Responsibilities

• Strategic Planning: Develop and implement IT strategies that align with the organization's goals and objectives. Identify and evaluate emerging technologies to enhance business performance.
• Team Leadership: Lead and mentor the IT team, fostering a culture of innovation, collaboration, and continuous improvement. Set clear performance expectations and provide regular feedback.
• IT Operations Management: Oversee the day-to-day operations of the IT department, ensuring systems and services are reliable, secure, and meet the needs of the organization.
• Budget Management: Manage the IT budget, ensuring cost-effective allocation of resources. Prepare and present budget proposals and reports to senior management and owing company.
• Project Management: Oversee IT projects from conception to implementation, ensuring they are completed on time and within budget. Coordinate with cross-functional teams to achieve project goals.
• Cybersecurity Oversight: Develop and enforce cybersecurity policies and protocols to protect organizational data and systems. Stay updated on security threats and implement mitigation strategies.
• Vendor Management: Establish and maintain relationships with IT vendors and service providers. Negotiate contracts and manage service level agreements to ensure quality service delivery.
• Stakeholder Communication: Collaborate with other departments to understand their technology needs and ensure alignment with IT capabilities. Serve as a liaison between IT and other business units.

Other Responsibilities

• Evaluate, recommend, plan and implement IT Capital and Operational related projects for the Hotel including expenditure planning.
• Lead the overall IT Department and Business units in all aspects.
• Oversee all guest-facing technologies in the hotel and ensure reliable product performance, innovative service offerings, and deliver personalized and efficient support for the same.
• Manage the day to day operations, includes scheduling and monitoring of IT colleagues attendance. Required on-site support over any special events to be planned accordingly.
• Ensures compliance, controls and security are in place.
• Ensure all maintenance contracts are reviewed and in place for all IT systems.
• Maintain an inventory list for all IT equipment and tag (not limited to computers, laptops and printers).
• Conduct PCI training and any other IT related trainings.
• Ensure that the team consistently provides a high level of operational stability for property-based technology, and high levels of service and support to colleagues and guests.
• Maintain and promote core technology standards and maintain Accor best practices in respect to property systems.
• Ensure that Accor Technology Policies and Procedures are carried out, as outlined in the Systems Manager user Guide including IT Data Protection services, Data Back-up, PCI compliance and security.
• Facilitate owner’s appointed auditors for annual IT audit.
• Provide technical expertise and project management for all technology projects.
• Provide twenty-four hour support for mission critical systems as documented in the service escalation document.
• Effectively communicates technology related plans, actions and decisions with the hotel team.
• Ensures users are aware of the support processes.
• Implement and maintain backup and emergency procedures to ensure integrity of programs and data at all times.
• Be fiscally responsible by adhering to set budgetary guidelines.
• Responsible for IT monthly accruals and forecasting.
• Provide point of escalation support to Accor team.
• Be aware of the hotel fire & life safety/emergency procedures.
• Attend all briefings, meetings and trainings as assigned by management.
• Perform other reasonable duties assigned by the management.

Team Management

• Interview, select and recruit direct reports.
• Identify and develop team members with potential.
• Conduct performance review with the team.
• Constantly monitor team members’ appearance, attitude and degree of professionalism.
• Prepare detailed induction programs for new employees.
• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business.

Span of Control

• IT Budget responsibilities
• IT Headcount responsibilities and Productivity

Expectations of the copy-led Creative Director role

• Lead group brainstorming/concept development sessions
• Lead and inspire creative teams to develop innovative design solutions, from broad concept development through implementation
• Provide clear constructive direction on content and design solutions
• Lead creative and production teams to ensure feasibility of design solutions and articulate design principles and guidelines for implementation
• Set and manage client expectations regarding design process and deliverables
• Ideate, craft and execute original and iconic creative concepts in response to client briefs, objectives or goals
• Is responsible for the proper placement, context and meaning of every image and graphic element within a creative assignment
• Extend client relationships and explore new ways to deliver value
• Develop creative ideas that meets both our clients’ objectives as well as our business objectives, maintaining the company’s expected levels of creative excellence and professionalism
• Manage multiple projects from concept through to completion, working with both in-house resources and third-party vendors
• Collaborate effectively with the broader creative team to develop disruptive and iconic work
• Work closely with copy-writer to hone skills and elevate work
• Manage multiple projects from concept through to completion, working with both in-house resources and third-party vendors

Expectations as a member of our community

•  You believe passionately in the power of creativity to bring change to the world. But you’re realistic and have a clear-eyed view of what it will take to get there: not a path you walk alone, but with a group of people putting a diverse range of skills and perspectives to work, towards a common goal
• Your ideas and your voice will be heard, respected and protected with passion. Ideas are not disposable commodities here, they are our most precious assets
• You will be tested, you will be challenged and you will be pushed beyond your comfort zone, but you will equally be supported, encouraged and celebrated. Because the true value of a community is that we bring out the best in each other

The Asia Business Development and Marketing team is an ambitious and talented team that deliver best practice marketing initiatives Asia-wide. The team is a critical enabler to Turner & Townsend’s growth strategy in Asia.

In line with continued business growth, we are seeking a Marketing and Communications Associate Director who will be responsible for developing and executing our marketing, communications and digital marketing plan, and subsequent initiatives Asia-wide. This role will manage the marketing budget, provide demonstrable ROI, and guide senior stakeholders to produce compelling thought leadership and insightful events.

The successful candidate will demonstrate a sound understanding of marketing strategy and execution, and operate at both strategic and hands-on level. He/She must develop strong internal relationships and be comfortable challenging and leading technical professionals. The role will directly line manage 3 existing, talented marketing professionals.

Key responsibilities include:

Strategic planning and best practice:

• Develop and execute the Asia marketing and communications strategy and plan, in line with priority sectors and markets.
• Support priority pursuits, alongside business development and operational teams, with targeted campaigns that influences buying behaviours.
• Own the marketing budget Asia-wide, overseeing requests for investment and driving ROI.
• Be brand custodian in Asia, driving brand compliance, understanding and training.
• Develop best practice processes and tools to enable high quality events and thought leadership.

External communications and marketing

• Work with Campaigns Manager for executing strategic Asia-wide marketing campaigns. This includes stakeholder management, multi-channel execution, internal communications and ROI.
• Support external communications activity including award submissions, media relations, social media, digital, and associated profile raising activities within Asia.
• Work directly with Turner & Townsend’s leadership team to provide strategic communications advice.
• Supervise external PR agency relationships and engagement to secure positive media coverage for agreed campaigns.
• Support in directing strategic-level external event, sponsorship and conference activity; implement clear strategies for priority events and conferences to drive client engagement and ROI.

Internal communications:

• Support internal communications plans targeted at employees across different offices, segments, service lines, and functions to promote employee engagement.
• Work alongside the sector/segment/cost centre leads to host strategic internal conferences and events.
• Deliver inspiring brand-led communications content and activities to the Turner & Townsend employee audience.

Reporting:

• Establish measurements and tracking to ensure and demonstrate the ROI of all communications activities.
• Establish or maintain methods that provide visibility to the Asia-wide business on upcoming activities and initiatives.
• Produce and/or contribute to Board reports, performance reviews and summaries, as needed.

Other:

• Champion global/Asia programmes, deliverables and initiatives across the region.
• Manage/supervise performance of marketing and communications professionals within Asia.
• Work as part of the Asia Pacific marketing and communications function, in addition to working with global communications professionals.
• Work in conjunction with client and bid professionals in the Asia business generation team.

We are seeking a detail-oriented and experienced Assistant Director of Finance to support the Director of Finance in managing the financial operations of the organization. The Assistant Director will play a key role in overseeing accounting processes, financial reporting, budgeting, and ensuring compliance with financial policies. This position requires strong leadership skills, analytical capabilities, and the ability to work collaboratively across departments.

How your day looks like?

Financial Management & Reporting:

• Assist in preparing accurate and timely financial statements and reports, including balance sheets, income statements, and cash flow statements.
• Oversee month-end and year-end close processes.
• Collaborate in the preparation of annual budgets and financial forecasts.

Budgeting & Forecasting:

• Provide analysis to support the development of budgets and forecasts.
• Monitor actual performance against budget and recommend corrective actions as necessary.

Internal Controls & Compliance:

• Ensure compliance with local, state, and federal financial regulations.
• Develop and implement internal controls and financial policies to safeguard assets.
• Coordinate with external auditors and ensure the completion of annual audits.

Team Leadership & Development:

• Supervise, mentor, and provide guidance to finance staff.
• Assist in the training and development of the finance team to enhance skills and performance.

Cash Flow & Financial Strategy:

• Assist in the management of cash flow, including analysis of cash position and investment strategies.
• Provide strategic insights to optimize financial resources and identify growth opportunities.

Systems & Process Improvement:

• Identify opportunities to improve financial processes and systems to enhance efficiency and accuracy.
• Participate in financial software implementations and upgrades.
• Strong knowledge of financial principles, budgeting, financial analysis, and reporting.
• Proficiency in financial software and advanced Excel skills.
• Excellent organizational, problem-solving, and analytical skills.
• Ability to work under pressure and meet tight deadlines.
• Strong interpersonal and communication skills with the ability to collaborate across departments.
• Any other ad-hoc tasks assigned by the Director of Finance.

     How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Team Summary

Issuing Solutions refer to a comprehensive set of Visa products and services that help Issuers and other financial institutions manage and grow their payment card portfolios. These solutions cover areas such as fraud prevention, loyalty capabilities, data analytics platforms, issuer processing, and network services. By leveraging the power of VisaNet for secure, reliable payment processing along with our loyalty and other Issuing solutions, we enable our clients to deliver exceptional value to their customers. This integrated approach ensures that our clients can meet growth needs and regulatory requirements while fostering innovation in the overall payments ecosystem.

What a Senior Director, Issuing Sales, Value Added Services (VAS) - AP does at Visa

The Senior Director, Issuing Sales, Value Added Services (VAS) - AP will be accountable for driving top line revenue growth and overall market adoption of Issuer-centric products across the region to support Visa’s aggressive growth targets for VAS.

This role is based in Singapore and reports to the AP head of VAS.

This leader will drive maximum value by targeting both existing clients and net new clients. His/her primary responsibilities include: driving revenue, retention, and renewals, managing day-to-day relationships with strategic clients, and ensuring optimal customer engagement post-sales through operational excellence.

Importantly, the Sales focus for this role will be on an Issuer-centric client segment vs. a specific Solutions domain. As such, the leader will be accountable for managing Sales of multiple solutions domains that address the needs of Visa’s Issuer clients. This will include select Risk Solutions in addition to Issuing Solutions, and the selected leader will manage a team of sellers with fluency across each.

Responsibilities:

Business Results 

• Exceed aggressive sales targets for Visa Issuing Solutions AP
• Work cross functionally to develop and deliver annual and 3Y revenue & profitability plans
• Support the build of and adherence to regional ‘go to market’ plans
• Achieve objectives and outlook by leading sales alignment with global and regional Issuing product and solutioning teams and other Visa functions
• Proactively help AEs / Sales Generalists identify opportunities to leverage existing Issuing products and solutions
• Drive teams to create a high value pipeline for new business and upsells
• Lead teams through the sales cycle from prospecting through close
• Enable sales acceleration and prioritization of activities with high potential client targets, use cases, industry segments, etc.
• Lead regular pipeline review and problem-solving sessions with salespeople and help problem solve when client plans are stalled
• Align client goals and timelines, executive engagement, and the effective delivery of value propositions
• Inspect progress and adjust activities as needed to achieve results
• Drive implementation of sales initiatives, report sales activity levels, close monitoring of forecast and pipeline
• Ensure roll out and adoption of sales best practices

Leadership & Team Management

• Manage a regional team of sales and business development managers, oversee other functional activities as needed (e.g., Marketing)
• Ensure high performance, team cohesiveness, and individual seller development
• Deploy resources for optimal growth across the wide set of opportunities
• Establish consistent, effective processes that incorporate the use of proven sales methodologies
• Build team’s product knowledge across all related Product domains so they can demonstrate product/service capabilities to customers

Collaboration & Partnership

• Work with cross-functional partners to ensure we have what we need to be successful with clients
• Manage close working partnerships with Visa stakeholders in each market/region – GCMs, AEs, Heads of Product, Risk, Corporate Relations, Legal, Interchange, etc.
• Collaborate closely with regional leadership and global Product to ensure the regions product requirements are clearly understood and delivered
• Partner closely with regional and global Sales enablement functions – including GTM & Commercialization and Sales Operations – to adhere to best practices in making Visa Products easy to buy and easy to sell
• Partner with local Sales Engineering teams to inform detailed development and delivery of customer-centric Issuing solutions
• Work with Legal to ensure client contracts drive to successful outcomes for both Visa and our clients
• Work with Client Delivery and Client Services to handoff the sale to implementation and ensure well-run projects
• Facilitate the capture and communication of client feedback on product and VAS to inform product evolution.

Your to-do list:

• Playing an important role in the creative direction progress for international clients;
• Creating the best communication solutions.
• Managing the juniors in the team, making them grow;

Interested? Keep reading...

LePub is looking for a Creative Director Art (Head of Art) for its Singapore offices!

You'll be involved in the Creative teams and you'll support the Team and report directly to the Executive Creative Director.

Your to-do list:

• Playing an important role in the creative direction progress for international clients;
• Creating the best communication solutions.
• Managing the juniors in the team, making them grow;

Interested? Keep reading...

LePub is looking for a Creative Director Copy for its Singapore offices!

You'll be involved in the Creative teams and you'll support the Team and report directly to the Executive Creative Director.

This growth oriented position will have the primary responsibility of providing the full range of fund administration services to private equity and real estates. This individual will be responsible for understanding and applying current accounting principles to the accounting and financial reporting of funds and for reviewing transaction and valuation information.  A partial list of responsibilities and skills includes:

• Preparation and Review of Net Asset Value calculation and reportings
• Coordinate investor servicing activities. Including investor on-boarding, capital calls, distributions, and other investor reportings.
• Maintain a working understanding of fund documentation(s) and apply the terms to the financial reporting and the income and expense allocations
• Maintain a working knowledge of current accounting principles and developing solutions for issues
• Preparation and review of financial statements and footnotes for audit purpose
• Liase with banks, auditors, brokers and custodians to ensure smooth service delivery to clients and timely completion of deliverables
• Involved in new funds on-boarding process
• Primary contact to client on daily operational, issue discussion and any other request
• Resolve issues/queries raised clients in a timely manner and maintain a high level of client satisfaction
• Identify and highlight opportunities for internal process improvement and increase in operational efficiency
• Assist team manager to manage the day to day operations
• Participate in company and client initiatives outside of normal deliverables and responsibilities
• Perform other duties as assigned and incidental to the work described above

​​​​​​We are looking for a skilled and seasoned Data Director to join our team and lead the development of data-driven solutions. Your primary responsibility will be to build a high-performing team that is dedicated to delivering innovative and effective solutions that meet our customers' needs.

• Develop and implement advanced data-driven solutions to address complex business challenges.
• Lead a team of data scientists and analysts, optimizing campaign performance.
• Champion campaign effectiveness and drive the development of data-driven strategies.
• Build team morale and motivation by recruiting, coaching, and supporting team members to achieve excellence.
• Act as a thought leader, initiating programs to advance team skills and knowledge.
• Advocate for the use of consumer analytics within the agency and play a pivotal role in representing the data team during business pitches and presentations.

Reporting to the Regional Head of Paid Media in APAC, you will create impact within our paid Social team and Paid Media capability. We take pride in our achievements and clients setting us apart in the industry.

You'll contribute to the opportunity of a Paid Social Director by being responsible for developing Jellyfish's paid social media offering and supporting the roll-out of associated methodologies and techniques across other international offices. You'll bring leadership, clear structure and methodology to the paid social offering, creating how to use social across single-service or integrated digital marketing campaigns.

At Jellyfish, we are committed to promoting professional growth. Your career path could lead to exciting career progression.

Your primary responsibilities will include:

• You will work with the Regional Head of Paid Media and other Director level peers across capabilities to evaluate new technologies, formats, data sources, media and technology vendors on both a global and local scale
• Support the agency vision and act as the lead for the Jellyfish social team
• You'll be an agency champion and expert across paid social.
• You will help identify commercial opportunities and collaborate with agency leads
• Ensure the correct level of time and resource is being allocated to campaigns and that client budgets are being effectively used
• Contribute to measurable success in growing the agency's revenue and profitability from social media
• Support the business development team with pitches, and developing the paid social team so that they too can contribute to winning client pitches

Job Responsibility :

1. Develops, coordinates, guides and maintains REO strategic and operational plans in support of company vision, mission, values, and site objectives & targets.
2. Establishes operational objectives and work plans, and delegates assignments to subordinate managers. Reviews objectives to determine success of operation. Involves in developing, modifying, and executing company policies that affect immediate operations and may also have company-wide effect.
3. Ensures the efficient of operation of REO function in management of company facilities and support services, while maintaining a workplace that contributes to employees productivity, well-being and is secure and environmental safe.
4. Develops and maintains the annual operating and capital budgets for sites operations in consistent with company financial plan and guidelines.
5. Develops and maintains an appropriate organization structure capable of supporting and providing a safe, efficient and effective workplace.
6. Ensures appropriate training and development programs for REO organization are in place to attract, retain and develop the key personnel required to support real estate operations services.
7. Ensures that site operates according to company’s standards, external accrediting standards, and legal requirements.

Authority :

1. Makes own functional decision for global org under the guidance of VP CREW .
2. Authorize global FE&M organization and assign leaders.  Supervises and manages activities of four or direct reports who exercise full supervision in terms of cost, planning, execution, control, and staffing.
3. Authorize resources and spending for Real Estate Operations.
4. Reviews regular activities performance based on the criteria determined as REO function objectives.
5. Evaluates and approves employee performance as well as salary increase and award under REO organization.
6. Reviews, approves and/or concurs concerned issues, reports and others of program in accordance with site Delegation of Authority (DOA) and in compliance with company’s code of conduct.