Ready to take your first steps into the finance industry? If you’re a student or fresh graduate, this is your chance to turn your interest in finance into a real career with hands-on experience, professional mentorship, and a supportive community. You’ll not only gain financial knowledge but build a future where your talents and efforts create meaningful impact.

Why This Role is for You:

Fast-Track Your Learning: Jump right into practical experiences that bring financial concepts to life. You'll tackle real-world financial planning challenges and learn through direct involvement.

Career Acceleration: Get a head start in the finance world with expert mentors who are dedicated to helping you grow. From day one, you'll be guided through every step, ensuring you're equipped to succeed.

Personalized Career Development: This isn’t a one-size-fits-all role. We tailor your learning experience, focusing on your unique strengths and professional goals, ensuring you shine in your financial career.

What's in Store for You?

Professional Mentorship: Receive dedicated coaching from finance veterans, offering you the tools, knowledge, and confidence to thrive.

Certification Pathway: Secure essential certifications (MAS) and polish your skill set with structured training programs designed to enhance your expertise.

Student Support: Benefit from our Student Funding Programme designed to ease your journey in the first 24 months.

Work-Life Flexibility: We get it—juggling studies and work isn’t easy. That’s why we offer flexible schedules to accommodate your academic needs, making it possible to excel both in school and at work.

Who We’re Looking For:

Curious Minds: You love learning about finance and want a deeper understanding of the industry.

Singaporean Talent: You’re passionate about representing Singapore with pride, integrity, and a desire to make a difference.

Future Leaders: You’re driven, result-oriented, and always seeking opportunities to lead and serve others.

Mentorship Seekers: You believe in the value of guidance and are eager to learn from those who’ve walked the path before you.

Who Should Apply?

• Students or fresh graduates in Singapore, 20 years old and above
• Those with a hunger to grow in the financial advisory field
• Ambitious individuals looking for a flexible role that balances work and academics

Take Charge of Your Future!

Don’t wait for opportunities to find you. Start building your future today with hands-on experience, real mentorship, and a pathway to success. Connect with us to learn more about how we can support your journey—let’s chat and discover the possibilities that await you!

Student Care Teacher x1

Working days: Monday - Friday
Working Hours:
School Holidays : 7am-2pm & 12pm to 7pm ( 2 shift)
Non School Holiday: 12pm-7pm

Salary: $1500 - $1700
Location: (Ubi)

Responsibilities
• Guide student on their school homework and assignments
• Conduct daily student care and school holiday programs
• Monitor and record the student’s progress and ensure that learning goals are met
• Develop and implement new lesson plans and other creative activities
• Create a fun and interactive learning environment
• Communicate with parents on their child’s learning progress
• Provide administrative support for the centre’s operations and events

Requirements:

• Minimum O levels

Interested applicants may choose to apply / Contact me your updated resume for our consultant to find you a suitable oppurtunities

Contact Number : +65 90839650

LIM JUN SHENG Reg No: R22104301

The Supreme HR Advisory Pte Ltd EA No: 14c7279

• Supervises and controls the quality and operations of the center.
• Provide leadership and guidance to the staff, promoting a welcoming, positive, and supportive environment within the center.

Requirements:

• Diploma and above
• At least 2 years of experience in student care.
• Proficient in content knowledge for homework guidance.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

• Develop and implement station format and programme strategies by reviewing listener trends and matching them with the broad directions approved by management.
• Ensure the achievement of agreed station ratings objectives by monitoring performance on a regular basis.
• Ensure the quality and appropriateness of radio stations' content by overseeing and driving content and supervising station's music selection/rotation, programme elements and promotions to ensure high quality control of station format.
• Grow the listener base by developing innovative and creative programmes that appeal to listeners. Keep up to date on industry knowledge of the market as well as listeners' profiles, lifestyles and preferences, by reviewing trends and market developments and understanding their implications on Mediacorp Radio business unit.
• Maintain and enhance professional competence through training and development, mentoring, coaching, as well as providing constructive feedback for the team regularly through air checks and programme post-mortems.
• Work with Sales, Partnerships & Events and Digital departments to increase and facilitate airtime and sponsorship commitments on the station, while maintaining high programming standards
• Adhere to compliances to policies and rules by monitoring the team's compliance with programming codes on a regular basis and taking corrective actions where appropriate.

• Degree with minimum 5 years' broadcasting / media experience.
• Excellent understanding of audience's lifestyles and preferences & music knowledge.
• Strong understanding of social media and able to use it effectively to promote station's interests.
• Excellent language skills in Chinese.
• Excellent project management, leadership and organizational skills.
• Excellent relationship management, presentation, negotiation, communications and interpersonal skills.

Senior Research Director

We are a specialist division of M&C Saatchi.

Our aim is to harness the power of cutting-edge marketing, communications, and creativity, so that they become key tenets of social and behaviour change activity. Clients include a range of governments, INGO’s, foundations and multilaterals.

We are focused on tackling some of humanity's most challenging and important problems, in fragile states and developing countries, through the creation of multimedia messaging campaigns.

A specialist research team exists within the company to provide formative research support and to evaluate the progress of the campaigns. We are looking for an experienced mixed-methods researcher to lead this research team.

The Senior Research Director will be confident leading the Research & Insights Department, managing & overseeing a team across two offices. This will involve overseeing the design of assessment frameworks to ensure both the effectiveness of the messaging is assessed, as well as the assessment of the strategy/Theory of Change itself. The Senior Research Director will also oversee report writing for internal audiences as well as clients. The position requires relationship management with research partners who perform the primary research on behalf of the organisation. The position will also require representing the research team internally, with especial regard to working with the accounts, strategy and production teams. The position will additionally entail other research tasks, including but not limited to open-source research; desk reviews; lessons learned/best practice write ups; etc.

Reports to the Indo-Pacific Director

Job purpose

· Working as part of a core team that supports M&C Saatchi World Services’ communications campaigns, providing research, analysis and insights to support program management teams.

· Leading the measurement and assessment of ongoing communications campaigns, applying quantitative and qualitative research methods.

Main Accountabilities

· Implementing evaluation strategies, including designing assessment strategies and reviewing draft formative and evaluative research instruments produced by Analysts working on the project.

· Owning project research reporting including assessment reports and formative research reports. This includes reviewing reports delivered by Managers & Analysts working on the project to ensure we are providing meaningful and actionable insights.

· Presenting research findings to internal and external audiences in a clear, articulate and timely manner.

· Managing relationships with research fieldwork partners and overseeing all project management when outsourced.

· Assisting with optimising the project’s strategy and delivery.

· Feeding into strategy/Theory of Change development.

· Regional research craft leadership and line management of Managers & Analysts within the team, contributing to both formal and informal training and mentorship of members of the team.

· Development and productisation of research capabilities for existing and potential clients. This includes selling capabilities to prospective clients and development of bespoke methods and tools for commercialisation.

· Reporting and updating the Leadership team regularly, managing upwards as well as downwards

Knowledge and Expertise

· Expertise in quantitative and qualitative research methods; research, data and insights

· A firm interest and understanding of geo-politics and International Relations.

· Regional expertise: The SRD is expected to be (or become) an authority on the APAC region, with the ability to sense-check the analysis produced by the analysts within the team, and knowledge of best practice when conducting research in Asian markets.

· Proven ability to lead and manage a regional team.

Desirable:

· Knowledge of, and/or experience in, the media industry, creative production, and media dissemination.

· Knowledge of behaviour change communications.

· Knowledge of Strategic Communications.

Experience and Qualifications and Core Skills:

· Minimum of 8 years relevant research, monitoring and evaluation experience.

· Experience managing research projects from design to report writing.

· Strong qualitative and quantitative analysis skills (with experience using SPSS, Q, R or Stata).

· Experience designing and conducting mixed methods research studies.

· Department lead or extensive line management experience.

· Strong report writing and data visualisations skills.

· Good communication skills including experience presenting research findings and explaining technical concepts to multiple stakeholders including non-researchers, clients, etc.

· A strong work ethic with ability to stick to deadlines.

· Bachelor’s degree in a relevant field.

· Fluent in written and spoken English.

· Proficient in all components of Microsoft Office (Outlook, Word, PowerPoint and Excel).

Desirable:

· Experience with evaluating behavioural change.

· Experience evaluating the impact/effectiveness of multimedia communications activity.

· Experience with digital and innovative research methods.

· Experience designing logical frameworks (logframes) and assessment strategies.

· Experience using data visualisation software such as tableau.

· Experience of myriad tools, research processes and partners that have improved ways of working.

Additional Key Qualities

· Understanding of the company’s culture and business area.

· Sense of responsibility towards the organisation’s reputation.

· Ability to travel and work independently.

· Forward leaning attitude and ability to represent the research team internally and externally.

· Willingness to manage, mentor and train members of the team.

· Anticipation of challenges and show of initiative across all projects.

Responsibilities:

• Oversee full spectrum of HR such as manpower planning, recruitment, salary administration, compensation & benefits, performance management, learning & development, employee relations/engagement
• Develop and implement HR strategies and initiatives; HR policies and procedures aligned with the overall organisation strategy
• Assess training needs and oversee learning and development of employees
• Anticipate and provide consultative advice in addressing employee and organisational needs, which include manpower planning, recruitment, performance management, compensation, benefits, career development and exit management
• Drive strategies and deliver initiatives to enhance employee engagement in CCF, playing a key role in the design, review and implementation of OD initiatives which may include organisational climate survey, work-life initiatives, dialogue sessions, focus group discussions and corporate events
• Manage stakeholders’ relations such as the Board and HR Committee

Requirements:

• Degree in Human Resource or equivalent
• At least 5-8 years of relevant managerial experience
• Experience working in non-profitable organization would be an advantage
• Excellent communication and interpersonal skills
• Committed, self-motivated, meticulous and able to multi-task

JOB DESCRIPTION

• Plan and conduct both indoor and outdoor activities for primary school students
• Ensure students' welfare and safety are being taken care of
• Supervise students to ensure completion of homework and that spelling revision is done
• Liaise with parents and form teachers to provide feedback on students' behavioural and learning progress
• Handle administrative duties as assigned

REQUIREMENTS

• Min. GCE “O” level and above
• Able to lead and manage primary school students
• Able to communicate well with parents and students
• Some relevant working experience in a related field

WORKING HOURS

• Normal school term working hours: 11am - 7pm (Mon - Fri)
• School holiday working hours: 8-hour shift between 7.30am to 7pm (Mon - Fri)

Job Description:

• In charge of running the overall operations of the centre.
• Establish and maintain good relations with relevant stakeholders (School management, Parents, External parties)
• Manage and lead a team of teachers in a school-based student care setting.
• Continuously train and motivate Programme Staff.
• Evaluate and constantly improve the staff classroom management skills.
• Able to counsel students with behavioral / disciplinary issues.
• Provide weekly and monthly reports for management.
• In charge of yearly events and activities of the centre.

Job Requirements:

• Candidate should possess at least Diploma.
• Student Care related course certificates will be advantageous
• 2 years of working experience in the related field
• Excellent communication skills
• Required Skill(s): Leadership, Management, Teamwork, Classroom management, Dedicated, Detail-Oriented, Passionate, Commited, Counseling

ING Wholesale Banking in Singapore

We began operating in Singapore in 1987 where we host the regional Asia Pacific headquarters. With over 300 financial experts, we are the largest wholesale banking branch in Asia. ING stands out in the Asia Pacific region because we go a step further for our customers. We look at things from the client’s perspective which allows us to construct tailor-made solutions to fit the needs of every company we serve. This mentality underpins all our client relations and has produced various prestigious awards.

Overview:

As part of the regional Credit Risk function, Transactional Approval & Advice (“TA&A”) acts as the second line of defence on transactions with ING’s corporate clients originated by our Sectors, Lending, Transaction Services, Financial Markets and CM&A teams in Asia. The Senior Credit Officers (SCOs) in this team have a deep understanding of credit structuring, credit risk and businesses & markets, next to the assessment of related risks like ESG, compliance and climate risk. In addition to the asset-by-asset approval process, SCOs have a delegated approval authority to manage their portfolios and they advise senior management on the strategic direction in terms of risk appetite and portfolio steering in sectors and products.

Opportunity:

TA&A is looking to support Front Office business ambitions by hiring a Senior Credit Officer who will be responsible for (1) executing client transactions from origination to closing and (2) managing the credit risk of an assigned client portfolio. The SCO is the primary point of contact for her/his portfolio, exhibits deep specialised knowledge on the relevant sectors, markets and/or products and safeguards the risk appetite of the bank in balance with a sound commercial sense. This person will work with various business units with specific responsibility for the Telecom, Media, Technology & Healthcare (“TMTH”) and Mining, Metals and Fertilizers (“MMF”) sector portfolios. This is a Director level position that will report to the Head of TA&A – Asia.

Responsibilities

• Advise on or approve credit proposals as presented by deal teams in the region in line with delegated authority and manage exposure within RAS boundaries, policy and regulatory requirements.
• Guide and develop junior personnel within TA&A to maximize their potential and ensure efficiency & effectiveness.
• Coordinate implementation of various global and regional regulatory commitments in the credit risk space.
• Proactively share and manage risk appetite with First Line to maintain a common risk culture.
• Continuous attention for compliance, non-financial risk, ESG risk and adherence to minimum standards regarding data quality, overdue reviews, compliant ratings and SOx.

Requirements

• You are an Orange Code ambassador
• 10+ years’ experience within Wholesale Banking front office and/or credit risk, with expert knowledge of lending products (and documentation) and working knowledge of financial markets products (and documentation).
• Good understanding of the TMTH and MMF sectors, preferably with experience in Asia and/or emerging markets clients and transactions.
• Well versed on regulatory developments affecting lending, capital requirements and compliance matters.
• Proven ability to take the lead, communicate effectively across the three lines of defense and take decisions under pressure.
• Gravitas to deal with senior management, auditors and regulators.
• Results oriented, dedicated and have flexibility to adapt well to a dynamic working environment with high level of integrity, sense of urgency, attention to detail and quality standards.
• Bachelor’s degree or above in Finance, Economics, Law or Engineering.
• You will have to confirm you understand and acknowledge the requirements for this role as a Material Risk Personnel as set out in the Guidelines on Individual Accountability and Conduct (IAC) issued by the Monetary Authority of Singapore in 2021. In addition, the SCO will be an Identified Staff as defined in ING’s Remuneration Regulations Framework

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Sea Freight Operations Director to join their Sea Freight team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Jobs Scope:

• Formulates business strategies and plans in collaboration with senior management, aligning objectives with regional leadership approval.
• Directs area targets to achieve or exceed revenue, volume, profit, and line profitability goals.
• Manages synergies across business units and country operations.
• Ensures company policies are enforced across the region.
• Reviews and approves internal policies to align with business and legal standards.
• Oversees long-term planning to support future growth, presenting plans for executive approval as needed.
• Proposes and manages operational and capital expenditure budgets for executive review.
• Monitors performance against objectives, making adjustments as necessary to meet goals.
• Leads negotiations and investigations related to mergers, joint ventures, and acquisitions with executive oversight.
• Represents the company in dealings with key stakeholders, including customers, suppliers, and government agencies.

Requirement:

• Min 10 years of ocean freight experience in managerial level
• Degree in any discipline
• Good communication and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Job Responsibilities:

1. Define the design vision for products, drive user interface innovation, and ensure the design strategy aligns with the company’s overall goals and product roadmap.

2. Work closely with product management, development, marketing, and other teams to ensure that design solutions meet user needs while also aligning with technical and business objectives. Coordinate resources and workflows.

3. Supervise the entire design process from concept to execution, ensuring the designs meet up quality standards and are completed on time within budget.

4. Develop and maintain design systems to ensure consistency and scalability, especially to maintain the unity of the design when dealing with multiple products or platforms.

5. Continuously iterate and optimize the product’s UI/UX design through user testing, feedback collection, and data analysis to enhance user satisfaction.

6. Focus on creating intuitive and efficient user experiences, ensuring the interface adheres to user-centered design principles, simplifying complex processes, and enhancing ease of use.

7. Lead and manage the UI/UX design team, set design goals, and provide constructive feedback.

8. Keep track of industry design trends and technologies to maintain the company’s strategic competitive edge.

9. Handle other tasks assigned by the company.

Job Requirements:

1. Bachelor’s degree or above in design, user experience, interaction design, or related fields.

2. At least 5 years of UI/UX design experience and over 2 years of team management experience. Experience in Web3, blockchain, cryptocurrency, or fintech industries is preferred.

3. Proficient in user experience design methods such as user research, information architecture, wireframing, prototyping, and other user experience design methods. Capable of translating complex technical concepts into user interfaces. Familiar with tools like Figma, Sketch, Adobe XD, etc.

4. Knowledgeable in user testing, A/B testing, and data-driven design optimization processes.

ROLE

This position is based in the Saint Laurent Hong Kong office, directly reporting to Chief Commercial Officer and Asia Pacific President. The role is responsible for driving and implementing Client Engagement activities across the Asia Pacific, supporting a customer-centric culture with a focus on the retail network. Leading the local teams in designing and executing Client Engagement initiatives. In addition, establishing a strong collaboration and partnership between HQs and local departments.

MISSION

CLIENTELING

• Drive the implementation and execution of corporate clienteling programs and practices across the region, to recruit new customers and increase loyalty among existing ones
• Manage and coordinate the deployment of all process, tools, and training to align with the corporate standard
• Provide support and guidance to the retail teams in all Clienteling activities, and ensure appropriate focus on strategic clients (e.g., Locals, VICs) to reach business goals
• Share, encourage, and follow-up on Best Practices within stores across the Asia Pacific, with a specific focus on flagship and clienteling driven stores

VIC ENGAGEMENT

• Contribute to the design/planning and lead the regional execution of VIC Initiatives (e.g. Fashion Shows, dinners) conducted centrally and locally, and evaluate the effectiveness of all strategic and tactical activities
• Work collaboratively with local General Managers and Store Management teams, to ensure objectives are set, measured, and achieved to drive the growth of our top clients’ business in the region

CRM

• Strategically build and analyze CRM datasets to draw insights to develop fitting solutions in driving overall business results
• Implement strategies and targeted actions that increase customer base, drive sales and CRM KPIs
• Ensure accurate data collection and data quality
• Oversee CRM team and systems (upgrading, data cleansing, integration, etc.)
• Monitor and improve Customer Engagement KPIS (new customers, retention, frequency, etc.) to support HQ, and regional teams in driving action plans
• Supervise, train and coach the local teams to provide consistent and elevated service to internal customers with reporting and KPI analysis
• Support and enhance a Company Customer-centric culture at the regional level

PROFILE

• 8 - 10 years’ experience in retail, solid experience in Client Relationship Management
• Degree holder in Marketing, Business or related discipline preferable
• Proven ability to drive positive customer experiences that build loyalty and deliver measurable results
• Dynamic, passion for the fashion industry, and knowledge of the luxury market/competitors
• Commercial awareness and strong business acumen
• Strong analytical and numerical skills
• Strong verbal and written communication skills and excellent organizational skills
• Proficiency with Microsoft Office, particularly Excel and CRM systems
• Fluency in English (Mandarin and/or Cantonese would be an advantage)

Key Responsibilities:

• Directly involved in advisory support to the team in daily AML tasks such as onboarding assessment, account reviews, client update / change in circumstances, name screening and transaction monitoring, review and approval of matters escalated to Compliance such as payments.
• Ongoing management of the Second Line of Defence AML compliance program in accordance with Group directives, policies and applicable local regulatory requirements; conduct AML key controls as part of the compliance monitoring program.
• Conduct Quality Assurance checks on sampled Onboarding and Periodic Reviews.
• Conduct investigation of suspicious transactions and filing of suspicious transaction reports where required.
• Perform gap analysis on new/change in AML regulations to ensure that AML compliance is aligned with regulatory standards; identify areas for improvements and involve stakeholders for resolution.
• Maintain and update AML-related procedures and working instructions.
• Conduct periodic awareness briefing and staff trainings on regulatory requirements, internal policies and procedures pertaining to AML. Promote and manage compliance risk culture and local practice of regulatory compliance and ethical standards.
• Periodic and ad-hoc regulatory reporting or AML survey.
• Support Team in providing AML / compliance advisory support to colleagues, senior management and key stakeholders in AML and Financial Crime matters.
• Support Team in initiatives and projects, audits, reviews and investigations relating to AML and Financial Crime Compliance, and any other duties assigned by Team Head.
• Build relationships and credibility with stakeholders.
• Support Team Head in providing supervisory and guidance to the junior AML officers.
• Ensure that the AML team members are well equipped with the required knowledge and updated on the latest regulatory requirements.
• Participate and support global or regional compliance projects related to AML Compliance function.

Experience and qualifications:

• Degree holder with minimum 8 years of work experience, preferably in Private banking with experience in either AML compliance/KYC/Onboarding/KYC Quality Assurance.
• Good knowledge of MAS Notice 626 requirements and private banking industry practice.

RESPONSIBILITIES

Consulting & Strategy Development and Client Relations

• Effective communication and writing skills Provide overall strategic direction and quality standards and is dedicated to the achievement of outstanding results with a long-term perspective;
• Oversee a portfolio of clients and demonstrates the ability to profitably grow clients and build long lasting client relationships;
• Manage client expectations and quickly grasps problems, makes tough decisions and implements swift action plans to ensure client satisfaction;
• Maintain an in-depth understanding of the client's business and challenges and proactively communicates with the client on market or industry issues and events which may affect them;
• Understands the Singapore local media landscape and has experience with regional account work;
• Proactively seek opportunities to expand value-add services to clients;
• Has strong understanding of integrated communications beyond media relations including influencer and paid strategies

Team Leadership

• Act as a leader to client teams and oversees team performance by prioritizing responsibilities and delegating tasks according to the capabilities and experience of team members and client budget and needs;
• Foster teamwork and build morale and motivation within account teams, ensuring that good performance and efforts are recognized;
• Take an active involvement in the recruitment process of new staff to complement existing team and deliver client programs;
• Can motivate and provide clear understanding of workflows and pathways to success for juniors and other team members

Account and Fiscal Management

• Act as a conduit between Finance and the client servicing team to ensure that accounts are profitably managed or to understand the reasons for over and under servicing;
• Ensure Contracts and Terms and Conditions of Business are issued and signed by all new clients prior to the commencement of work;

Business Development

• Actively develops own business contacts through professional activities to generate new business leads;
• Manage the entire new business process from attending briefing sessions to leading brainstorm sessions, delegating key tasks and developing new business proposals;
• Identify opportunities for organic growth with existing clients and introduces existing clients to Ruder Finn offices in other geographies to contribute to the global growth of the firm.

REQUIREMENTS

• Bachelor’s Degree in Communications, Marketing, Public Relations, or related field
• At least 8-10 years of industry experience, PR/Communications agency preferred
• Strong skills in leadership and team management, including significant understanding and experience in staff development
• Experience working with cross-functional teams
• Strong understanding and work experience with Corporate, Financial Services, Fintech or Enterprise Technology clients

Job Summary

To negotiate master trading documentation as efficiently as possible within agreed risk parameters. Clients will be in multiple jurisdictions. Personally handling a caseload which is at the most high profile, sensitive and complex end of the spectrum of cases within the Bank. Leading innovation in how FMC operates, training and developing others in FMC locations and fostering connection between FMC staff and FMC’s stakeholders; and being a ‘troubleshooter’ in respect of negotiations handled by others, including FMC staff.

RESPONSIBILITIES
Personally handling a caseload which is at the most high profile, sensitive and complex end of the spectrum of cases within the Bank;
Leading innovation in how FMC operates, training and developing others in FMC locations and fostering connection between FMC staff and FMC’s stakeholders; and being a ‘troubleshooter’ in respect of negotiations handled by others, including FMC staff.

Strategy

• Awareness and understanding of the firm’s business strategy and model appropriate to the role e.g. approach to prioritisation of negotiations, compliance with relevant regulation and the internal operational risk framework, relevant IT support strategy.

Business

• Awareness and understanding of the wider business, economic, regulatory and market environment in which the firm operates.

Processes

• Continuous review of all daily processes to improve the service provided and enhance controls,

People & Talent

• Lead through example and foster the appropriate culture and values,
• Set appropriate tone and expectations and work in collaboration with business, risk and control partners,
• Support the provision of ongoing training and development of people,

Key Responsibilities

Risk Management

• responsible for identifying, assessing, monitoring, controlling and mitigating risks to the firm relevant to the role.
• awareness and understanding of the main risks facing the firm and how performance of the role is involved in managing them;
• the ability to interpret the firm’s financial information relevant to the role, identify key issues based on this information and put in place appropriate controls and measures
• Support risk control ownership under the Group’s Risk Management Framework (including relevant Operational Risk Framework ownership for FMC.
• Ensure a full understanding of the risk and control environment in area of responsibility.

Governance

• responsible for assessing the effectiveness of the firm’s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas,
• awareness and understanding of the regulatory framework in which the firm operates, and the regulatory requirements and expectations relevant to the role,
• responsible for delivering ‘effective governance’; capability to challenge colleagues effectively; and willingness to work with any local regulators in an open and cooperative manner.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across the Standard Chartered Group. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Support the FMC team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Operation of Financial Markets; Financial Crime Prevention; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholder

• Regional heads of Corporate & Institutional Banking, Financial Markets Sales, Credit, Margin Operations, Compliance, Tax.

Other Responsibilities

• Support Here for Good and Group’s brand and values
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

• 5+ years of master agreement documentation negotiation experience either from a legal or non-legal background
• Good to have experience working on Reps & Warranties Letters , MCA
• Prior experience with ISDA, CSA, UMR documentation VM / IM CSA, GMRA, GMSLA
• Strong knowledge of master agreement documentation typically entered into by the Bank; including but not limited to ISDA, CSA, GMRA , GMSLA and UMR/IM documentation
• Strong understanding of legal risks associated with master agreement documentation.
• Ability to work with stakeholders situated in other jurisdictions to negotiate master agreement documentation as efficiently as possible within agreed risk parameters.
• Personally handling a caseload which is at the most high profile, sensitive and complex end of the spectrum of cases within the Bank;
• Being a ‘troubleshooter’ in respect of negotiations handled by others, including FMC staff.
• Ability to handle pressure and conflicting priorities
• Excellent verbal and written communication skills
• Strong organisational and communication skills
• Strong analytical skills and presentation skills
• Knowledge in treasury products including but not limited to Foreign Exchange and Derivatives

Role Specific Technical Competencies

• Customer Focus
• Disruptive Innovation
• Internal Controls
• Operational Functions
• Process Improvement
• Process Management
• Risk Management Advanced

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

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Job description

• Responsible for business development for airfreight, ocean freight and contract logistic within the GFS network of countries that may or may not include Singapore
• Develop and implement sales development strategy considering Big Deal capabilities, trade lanes and business plan to meet or exceed assigned sales targets
• Identify and jointly develop differentiators with internal stakeholders that will increase our new customer acquisitions and retentions e.g. IV specialisations and solutions etc
• Identify and win new customer opportunities by developing a strong pipeline and executing the opportunity win plan well
• Establish and manage network of customer contacts in order to build relationships and trust between Big Deal and the customer at various levels
• Drive strategies to establish value-creating partnerships with customers
• Transform discussions of potential opportunities into actionable future plans with customers
• Maintain optimal sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors
• Optimise GP and adjust selling prices by monitoring costs, competition, and supply and demand
• Oversee coordination with relevant departments on meeting customers’ requirements
• Write up SOP for each secured customer and go through SOP with concerned operational parties to ensure that all understand the required processes
• Facilitate in resolving service issues with the customer as appropriate and requested
• Update all sales activities in Salesforce to ensure accurate and timely monthly sales reporting to the CCO and country / global management
• Develop and coordinate effective use of marketing collateral, materials and all customer related information with relevant team members in marketing and administration
• Perform any other job-related duties as assigned by the reporting manager and country / global management

Qualifications and Experience
• Ability to speak in Bahasa Indonesia language is required, as the role requires to be dealing regularly with indonesian client and coutnerparts
• Minimum 6 years of relevant experience as required
• Proven experience in regional business development and strategic account management
• Strong market knowledge in freight forwarding, supply chain solutions, preferably with specialisations in certain industry verticals
• A sound understanding of leveraging a sales process to uncover customer needs, present appropriate solutions and close business
• Must have experience in working within a multi-national / cultural environment
• Strong organizational, business writing and negotiation skills
• Proven ability to multi-task and drive profitable revenue from multiple accounts
• Strong leadership qualities and motivation skills
• Ability to communicate and interact effectively across various levels with internal stakeholders

Job Description & Requirements

The Business Development Director leads all business development efforts within the organisation, including the development and implementation of business development strategies and activities.

He/She spearheads business growth through expanding current businesses and exploring new markets and opportunities. He/She also leads business development activities through cross-function collaborations. He/She grows the market share of the organisation through partnerships, Joint Ventures (JV) and Mergers and Acquisitions (M&A).

He/She is assertive and insightful, and possesses strong business acumen that enables him/her to seek out new growth opportunities. He/She keeps abreast of market trends, industry events, competitors and clients' needs in order to pursue growth opportunities. He/She is able to respond quickly to improve the effectiveness of current plans to ensure success in a competitive and global market place.

He/She maintains rapport with potential and existing clients, and networks extensively outside of the office to develop business relationships.

Responsibilities

• Communicate business development strategies with key internal stakeholders.
• Confirm business agreements with identified partners, suppliers and vendors according to existing market expansion plans.
• Define research scope and objectives to understand business environment.
• Develop plans for new market entry, existing market expansion and resource management.
• Drive engagement with new target customer segments with other departments.
• Evaluate business opportunities using business analytical tools.
• Evaluate new businesses and regional relationships to increase market share through partnerships, Mergers and Acquisitions (M&A) and Joint Ventures (JV).
• Evaluate strategies to leverage relationships and network for business opportunities and partnerships.
• Lead M&A, JV and partnerships negotiations.
• Lead conversion of proposals to confirmed M&A and JV deals.
• Lead delivery of solutions to clients' needs with other departments.
• Lead identification of opportunities to enhance current products and services with internal stakeholders.
• Lead monitoring of targets and goals with internal stakeholders.
• Lead relationship building with industry players.
• Perform cost-benefit analysis of M&A, JV and partnerships deals.
• Review business development strategies to ensure alignment with overall corporate strategies.
• Review due diligence reports on M&A and JV deals.
• Review emerging trends and market movements to identify potential revenue streams and business threats.
• Work with internal stakeholders to adapt existing products and services for new markets and business opportunities.

Roles & Responsibilities

Job Summary:

As the Information Technical Director of INSHA TECH SOLUTIONS PTE LTD , you will be responsible for providing strategic leadership, driving business growth, and ensuring the overall success of the organization. You will work closely with the board of directors and I T Development, Artificial Intelligence and Mobile Application Implementation effective strategies that align with our vision and goals. Your role will involve overseeing all aspects of the company's operations, managing key stakeholder relationships, and fostering a culture of excellence and innovation.

Responsibilities:

· Technology Strategy: Information Technical Director responsible for developing and implementing the overall technology strategy aligned with the company's business goals. This inculpates emerging IT technologies, evaluating their potential impact, and making recommendations on their adoption or integration into the company's operations.

· Technology Innovation: A vital role in driving innovation within the organization. This involves researching and exploring new technologies, identifying opportunities for innovation, and fostering a culture of creativity and experimentation. He may lead or collaborate with research and development teams to create new IT products (Mobile Applications and Web Portals), services, or processes that give the company a competitive edge.

· Technical Leadership: As the senior technology executive, the Information Technical Director provides technical leadership and guidance to the organization. The Information Technical Director also promotes collaboration, knowledge sharing, and best practices across different teams to maximize efficiency and effectiveness.

· Technology Operations: The Information Technical Director oversees the day-to-day technology operations, including infrastructure, systems, and applications. This involves ensuring the reliability, scalability, and security of technology systems, as well as managing vendor relationships, budgeting, and resource allocation.

· Talent Management: The Information Technical Director is responsible for building and managing a high-performing technology team. This includes attracting and retaining top talent, developing skill sets, and fostering a culture of learning and growth. The Information Technical Director may also be involved in recruiting and partnering with external technology vendors, consultants, or contractors when necessary.

· Stakeholder Management: The Information Technical Director acts as a bridge between the technical and non-technical stakeholders. They communicate the technology strategy, initiatives, and progress to the executive team, board of directors, investors, and other key stakeholders. The Information Technical Director also collaborates with external partners, industry associations, and regulatory bodies to stay updated on technological advancements and comply with relevant standards or regulations. As the Information Technical Director of INSHA TECH SOLUTIONS PTE LTD, you will have the opportunity to lead a dynamic and ambitious organization and drive its growth in the global marketplace. You will play a pivotal role in shaping the company's strategic direction, fostering innovation, and building strong partnerships.

Qualifications:

· Proven Min 7+ Years of experience in Singapore as a leadership role in Information Technology, or Sr. I T Manager, with a track record of driving business growth and delivering results.

· In-depth knowledge of the Information Technology, New Upcoming Technology like Artificial Intelligence and Mobile Application development in IT industry, market trends, and competitive landscape.

· Strong strategic thinking and decision-making abilities, with the capacity to envision the company's future and formulate effective strategies.

· Excellent leadership and people management skills, with the ability to inspire and motivate a diverse workforce.

· Exceptional communication and interpersonal skills, with the ability to build relationships with stakeholders at all levels.

· Strong business development and negotiation skills, with the ability to identify and seize opportunities for growth.

As the Information Technical Director of INSHA TECH SOLUTIONS PTE LTD, you will have the opportunity to lead a dynamic and ambitious organization and drive its growth in IT market and AI. You will play a pivotal role in shaping the company's strategic direction, fostering innovation, and building strong partnerships.

INSHA TECH SOLUTIONS PTE LTD, we value visionary leaders who are passionate about making a difference. If you are a results-oriented, dynamic individual with a proven track record of success in executive leadership, we invite you to join us on this exciting journey.

Please submit your comprehensive resume and a cover letter outlining your qualifications, achievements, and vision for the company to [email protected]. We thank all applicants for their interest, but only those selected for further consideration will be contacted.

We look forward to welcoming a visionary leader to our team as the Information Technical Director of INSHA TECH SOLUTIONS PTE LTD.

Product Strategy and Planning:

• Develop and implement product strategies tailored to the region’s market dynamics;
• Analyze market trends, competition, and customer feedback to identify opportunities for new product development or improvements to existing products;
• Collaborate with cross-functional teams (e.g., marketing, sales, engineering, and operations) to ensure successful product launches and growth.

Leadership and Team Management:

• Lead and manage product managers and other team members within the region;
• Provide coaching, feedback, and development opportunities to ensure high performance;
• Foster a culture of collaboration and innovation within the product management team.

Market Analysis and Research:

• Conduct thorough research on regional customer needs, preferences, and behaviors;
• Work closely with the analytics and research teams to gather insights and adjust product offerings accordingly;
• Stay updated on industry trends and technological advancements to keep the products competitive.

Product Lifecycle Management:

• Oversee the entire lifecycle of products from concept to launch, ensuring that they meet performance metrics such as revenue, market share, and customer satisfaction;
• Continuously evaluate the performance of existing products, adjusting features or marketing strategies as needed.

Collaboration with Sales and Marketing:

• Partner with sales and marketing teams to develop go-to-market strategies that are aligned with regional goals;
• Ensure that the sales teams are well-equipped with product knowledge, training, and materials to effectively sell the product.

Financial and Operational Oversight:

• Manage product-related budgets, P&L, and resources to ensure profitability and cost-effectiveness;
• Report on the product's financial and operational performance to senior management.

Stakeholder Management:

• Serve as the point of contact for internal and external stakeholders in relation to product strategy, performance, and customer needs within the region;
• Build and maintain relationships with key clients, partners, and vendors.

Skills and Qualifications:

• Bachelor’s degree in Business, Marketing, Engineering, or a related field;
• At least 15 years of relevant management experience in the relevant field and customer segments;
• Possess relevant management skills, such as leadership and the skills to drive team members to success;
• Excellent written, verbal communication and presentation skills in both English and Japanese to coordinate and communicate between colleagues and other stakeholders across Tokyo, Singapore and other overseas offices;
• Communication and coordination skills in handling complex matters and situations, and a good understanding of cross-cultural management models;
• Extensive knowledge of industry and commercial experience in sales, marketing, innovation, digitalization and new business development.

Main Duties and Responsibilities

We are seeking a dynamic and results-oriented individual to join us as our Assistant Director of Sales. As part of the pre-opening team for the Mandai Rainforest Resorts by Banyan Tree, the incumbent will play a pivotal role in developing a holistic sales strategy to maximize revenue and occupancy for the Resort.

Key Responsibilities

• The incumbent will assist the Director of Sales and Marketing to develop sales strategies to attain the Resort’s revenue and market share targets. Familiarity with the market is essential, as the incumbent will be required to identify new growth opportunities.
• To ensure that the strategic objectives of the Resort are met, the Assistant Director of Sales will be required to undertake regular and comprehensive analyses of the Resort’s sales performance and identify appropriate interventions whenever needed.
• The Assistant Director of Sales will be responsible for building and maintaining strong relationships with clients, travel agents and other stakeholders. In performing this role, the incumbent with host site inspections to promote the Resort’s facilities and services.
• A key remit of the incumbent would also be to increase the Resort’s brand presence and visibility. The incumbent will partner our Marketing colleagues to organize campaigns and create relevant promotional materials.

Job Requirements

• Degree or Diploma in Business Administration or a related field.
• Solid track record of 7 to 10 years’ experience in a similar capacity, preferably in the hospitality industry. Pre-opening experience would be useful.
• Strong interpersonal, communication and organizational skills.
• Able to handle matters independently, and able to exercise self-motivation to complete projects.

Based in Sydney or Singapore as our Director of Partner Marketing APJ, we’re seeking someone who drives a fast-paced and high accountability environment and demonstrates the entrepreneurial focus needed to evolve our Partner Marketing program across the APJ region. Through your leadership you will enroll the partner marketing team on your priorities and deliver efficiency, scale and business results. Reporting to the Vice President of Marketing - APJ, you will own the development of the partner marketing strategy and execution plan supporting all parts of our partner ecosystem.

This role is a critical driver to scale partner demand generation across APJ and supporting “to Partner” programs to develop the impact of the ecosystem. You will engage APJ partner sales leadership across all market segments and channels. You will synthesize market requirements and global programs to deliver a partner marketing plan that aligns with global initiatives and delivers relevance across APJ markets. As a key leader in APJ you will collaborate with the extended marketing organisation to deliver programs that achieve scale, efficiency and business impact.

The successful candidate will be a strategic thinker and hands on leader with demonstrable experience in driving innovation and change in order to increase marketing performance. Core to the role will be the planning, prioitisation, communication, execution and tracking of all partner marketing campaigns to realize pipeline and marketing ROI. Excellent communication, collaboration, project management, analytical and stakeholder management skills at all levels are key.

What You'll Do:

• Operate as the APJ partner marketing owner, driving growth through creativity, operational rigor and entrepreneurship
• Own the attainment of Stage 1 Sales Accepted partner marketing sourced pipeline targets and collaborate across Channels, SDR to deliver a cohesive pipeline program across the region.
• Plan, develop and execute regional integrated partner marketing campaigns with strategic partners, leverage marquee CrowdStrike events to drive new platform ACV, expansion ACV and pipeline acceleration.
• Collaborate with APJ Channel Sales to solicit feedback and optimise pipeline and bookings conversion from all MDF led marketing campaigns
• Enable partner marketers, alliance marketers and distributors to leverage the partner marketing playbook and systems to scale on brand execution across the partner ecosystem.
• Lead a team of partner marketing campaign managers and roll up your sleeves to jointly execute campaigns including development of messaging, offers, targeting, creative assets, communication tactics, follow up and measurement.
• Contribute to the evolution of marketing technology to support efficient and measurable execution of partner marketing programs.
• Collaborate with APJ leadership to plan and execute a rolling 6-month marketing plan focused on meeting Sales and marketing business goals.
• Work with marketers across our team and in our company to ensure that all messaging, timing, and execution of multi-channel campaigns is aligned with global brand and content.
• Work with cross functional marketing functions to align plans and execution that extends direct programs through the channel.
• Habitually drive a high-performance culture in your team keeping your finger on the pulse of business performance, leveraging our suite of reporting tools and campaign insights in order to deliver against our goals and demonstrate contribution to business growth from marketing programs.

What You’ll Need:

• Substantial experience in owning, driving, and tracking the impact of channel marketing initiatives at scale whilst changing processes and securing alignment cross functionally.
• A customer-centric mindset that embraces creativity, innovation, and accountability, leveraging customer stories for influence and credibility.
• Excellent collaboration skills and ability to work cross-functionally with the sales organisation, regional marketing, marketing operations, corporate marketing, product and services groups.
• Understanding of marketing across all different cultural dynamics across the region.
• Courage to take initiative, address problems, and make continuous process improvements.
• Region wide experience developing, launching and managing channel focused demand generation for new customer acquisition, cross sell and pipeline acceleration initiatives.
• Partner marketing experience in a SaaS B2B organisation with a scaled channel ecosystem, with experience in the fast-paced cybersecurity industry an important bonus.
• A deep understanding of sales pipeline, lead processing, and deal acceleration.
• Strong project management, analytical and operational capabilities.
• Familiarity with SFDC and common Martech tools.
• Excellent verbal and written communication skills.
• Bachelor's Degree or above in Business, Marketing or related disciplines.

Bonus Points:

• Experience in cybersecurity
• A curiosity for data and enjoys measuring results and uncovering trends.
• You must love our business. CrowdStrike is a leader in cybersecurity. We don’t have a mission statement. We are on a mission to protect our customers from breaches. You must be genuinely committed to our mission and eager to learn the details of our business.

Company: Retail Company
Location: City (Walkable distance from MRT Station)
Position: General Affairs and Administrative Staff (Job ID: 19260)

Job Description:

General Administrative Support
• Manage the day-to-day operations of the office, including scheduling and coordinate meetings.
• Act as the point of contact between executives and internal/external stakeholders.
• Prepare reports, presentations, and other documents for the executives as required.
• Coordinate travel arrangements for executives and handle related logistics.
• Process and track invoices, purchase orders, and other financial documents as required.
• Assist in planning and organizing office events, such as team-building activities, celebrations, and outings.

Ad-Hoc Tasks and Projects
• Take on additional tasks and projects as assigned by the management team.
• Provide support to various departments with tasks such as data entry, research, and report generation.
• Manage office supplies inventory, including ordering and restocking as needed.

Job Requirements:
• Diploma or equivalent qualification.
• Proven organizational and multitasking abilities, with the capacity to prioritize tasks effectively.
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint) and other relevant software applications.
• Previous administrative experience will be required.
• Excellent communication and interpersonal skills, with the ability to interact professionally with colleagues and external contacts.

Interested applicants please send your resume to [email protected] with email subject header "Job Application for General Affairs and Administrative Staff (Job ID: 19260)".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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When you work with us, you’ll find that we deliver results; without compromising on respect. We value each other’s differences while recognising individual strength.

We are the world’s leading contract logistics company. We create competitive advantage for our customers through customized warehousing and transportation services. We combine our global scale with local knowledge and sector expertise.

At DHL Supply Chain (DSC), there's more to a role than the work we do. Whatever your role is, we never forget that you make us who we are. We work hard to make sure a career with DHL is as satisfying and successful as it can be.

Join a supportive work environment where you’ll have the tools and training you need to grow and succeed.

DHL Supply Chain is Great Place To Work® certified.

STRATEGY

• Formulate strategic vision, mission and strategy of the business unit, in alignment with GSL strategy and DSC Global/DSC APAC strategy
• Participate in strategic planning and develop short to long-term (1-5 years) plans for Business growth and protecting our three bottom lines.
• Organization assessment towards creating x-functional synergies and managing resources to ensure future organizational readiness
• Establish Country Business Reviews process in partnership with Country Champions community to review Country business performance and Strategic agenda

ANALYTICS & BUSINESS INSIGHTS

Insights Generation

• Coordinate implementation of data analysis & analytics plans to analyze business intelligence data from different sources, to inform business decisions, support process reviews and drive actionable insights
• Assist in implementing policies and procedures regarding collating and analyzing data, develop new data analysis processes and assess analytics on an ongoing basis

Value Identification & Scaling

• Develop Data Analytics as a product offering to Service Logistic (SL) customer as part of renewal or RFQ or ongoing basis so as to provide DHL with a differentiating factor / competitive advantage
• Identifying and Scaling of the established use cases to all relevant SL accounts (Scaling across network)

Continuous Improvement & Commercialization

• Drive internal Continuous improvement initiatives by leveraging data from multiple sources (e.g. WMS, TMS, Kronos)
• Value capturing the benefits created/realized with Customers and Internal operations; and commercializing the value generated with Customers (and contributing to CI Targets in Customer Contracts)

NETWORK PERFORMANCE & IMPROVEMENT

• Develop globally aligned strategy for MRP (Management Review Process) in APAC
• Deploy best-in-class Performance visibility dashboard via means of single data source and Power BI tool
• Establish framework for process productivity assessment and proactively manage improvement plans
• Drive continuous improvement activities for both Service Performance and Shipment Visibility based on QMS principles of Root Cause Identification & Resolution
• Present and implement operational improvement projects to increase First Time Right performance across the APAC network
• Develop operations Heat Map review to drive operations improvement and service excellence
• Establish best practice sharing strategy cross country, accounts and global to drive improve customer experience

CHANGE MANAGEMENT

• Lead by example with a Can Do Mindset to drive change management through the Service Logistic (SL) network
• Support Countries and sites with change management knowledge and activities
• Drive change management through the APAC network, implementing a new way or performance reporting using the SL BI tool & Digital customer Experience tool (MySC)
• Own the SL BI tool/platform roll out towards our country operations in APAC
• Drive the SL BI tool/platform roadmap, engaging with the global super user community and proving feedback to all new customer agreements to ensure we sell our standard services

COMMUNICATIONS

• Create awareness of the SL standard and product across the network though Snack & Learn, Webinar
• Design, drive and publish the SL Newsletter.

The Asia Business Development and Marketing team is an ambitious and talented team that deliver best practice marketing initiatives Asia-wide. The team is a critical enabler to Turner & Townsend’s growth strategy in Asia.

In line with continued business growth, we are seeking a Marketing and Communications Associate Director who will be responsible for developing and executing our marketing, communications and digital marketing plan, and subsequent initiatives Asia-wide. This role will manage the marketing budget, provide demonstrable ROI, and guide senior stakeholders to produce compelling thought leadership and insightful events.

The successful candidate will demonstrate a sound understanding of marketing strategy and execution, and operate at both strategic and hands-on level. He/She must develop strong internal relationships and be comfortable challenging and leading technical professionals. The role will directly line manage 3 existing, talented marketing professionals.

Key responsibilities include:

Strategic planning and best practice:

• Develop and execute the Asia marketing and communications strategy and plan, in line with priority sectors and markets.
• Support priority pursuits, alongside business development and operational teams, with targeted campaigns that influences buying behaviours.
• Own the marketing budget Asia-wide, overseeing requests for investment and driving ROI.
• Be brand custodian in Asia, driving brand compliance, understanding and training.
• Develop best practice processes and tools to enable high quality events and thought leadership.

External communications and marketing

• Work with Campaigns Manager for executing strategic Asia-wide marketing campaigns. This includes stakeholder management, multi-channel execution, internal communications and ROI.
• Support external communications activity including award submissions, media relations, social media, digital, and associated profile raising activities within Asia.
• Work directly with Turner & Townsend’s leadership team to provide strategic communications advice.
• Supervise external PR agency relationships and engagement to secure positive media coverage for agreed campaigns.
• Support in directing strategic-level external event, sponsorship and conference activity; implement clear strategies for priority events and conferences to drive client engagement and ROI.

Internal communications:

• Support internal communications plans targeted at employees across different offices, segments, service lines, and functions to promote employee engagement.
• Work alongside the sector/segment/cost centre leads to host strategic internal conferences and events.
• Deliver inspiring brand-led communications content and activities to the Turner & Townsend employee audience.

Reporting:

• Establish measurements and tracking to ensure and demonstrate the ROI of all communications activities.
• Establish or maintain methods that provide visibility to the Asia-wide business on upcoming activities and initiatives.
• Produce and/or contribute to Board reports, performance reviews and summaries, as needed.

Other:

• Champion global/Asia programmes, deliverables and initiatives across the region.
• Manage/supervise performance of marketing and communications professionals within Asia.
• Work as part of the Asia Pacific marketing and communications function, in addition to working with global communications professionals.
• Work in conjunction with client and bid professionals in the Asia business generation team.

As the Senior Director, Head of Key Accounts and Client Success Group, you will be responsible for leading the company’s strategic efforts in managing high-value client relationships and ensuring exceptional service delivery. You will oversee the Key Accounts and Client Success teams, driving revenue growth, client retention, and satisfaction. This role requires a leader with proven experience in client relationship management, business development, and a deep understanding of the digital asset landscape. You will work closely with cross-functional teams to ensure that our clients receive best-in-class solutions and services.

Key Responsibilities:

1. Lead and manage the Key Accounts and Client Success Group, overseeing the performance, development, and engagement of team members.
2. Develop and implement strategies to enhance client relationships, drive client retention, and expand revenue opportunities.
3. Own and manage relationships with top-tier clients, acting as their advocate within the company and ensuring their long-term success.
4. Collaborate with internal stakeholders, including sales, product, operations, and marketing teams, to deliver customized solutions that meet client needs.
5. Set and monitor key performance indicators (KPIs) related to client satisfaction, retention, and business growth.
6. Drive continuous improvement in client success processes, from onboarding through to renewal and expansion.
7. Serve as a thought leader in the industry, staying abreast of market trends and contributing to the company’s strategic direction.
8. Ensure all client interactions are aligned with company values and brand promises.
9. Prepare and present regular reports to the executive team on the performance of the Key Accounts and Client Success functions.
10. Manage budget planning and resource allocation for the team.

Key Requirements:

• Bachelor’s degree in Business, Marketing, or a related field; MBA or equivalent advanced degree preferred.
• Minimum of 10-12 years of experience in key account management, client success, or business development, preferably within the FI industry
• Proven track record of managing and growing relationships with large, complex clients.
• Strong leadership skills with experience managing and developing high-performing teams.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to collaborate effectively across departments and with senior leadership.
• Analytical mindset with the ability to leverage data to drive decisions and measure success.
• Strategic thinker with the ability to anticipate client needs and proactively offer solutions.
• Ability to speak both English and Mandarin so to manage English and Chinese-speaking stakeholders