We are seeking an experienced and highly skilled Incident Response Consultant/Manager to join our team. The successful candidate will be responsible for providing incident response services to our clients, developing incident response plans, and managing the incident response program.

Key Responsibilities:

• Provide incident response services to clients, both local and overseas, including incident handling, investigation, containment, and recovery.
• Develop incident response plans for clients, including policies, procedures, and playbooks, tailored to their specific needs and risk profile.
• Work closely with clients to understand their business and technical environment and provide tailored incident response services and recommendations.
• Manage the incident response program, including leading incident response engagements, mentoring the incident response team, and providing guidance to clients on incident response best practices.
• Keep up-to-date with the latest threat intelligence and trends and incorporate this information into the incident response program.
• Conduct incident response tabletop exercises and post-incident reviews to continually improve the incident response program.
• Assist in developing proposals, statements of work, and other deliverables as part of the sales process.

Qualifications:

• Bachelor's degree in computer science, information security, or a related field.
• At least 5 years of experience in incident response management and cross-country IR experience.
• Knowledge of incident response frameworks such as NIST, SANS, or ISO.
• Understanding of the latest threats and trends in information security.
• Experience in leading and mentoring incident response teams.
• Excellent communication and interpersonal skills, with the ability to communicate technical information to both technical and non-technical stakeholders.
• Relevant certifications such as CISSP, CISM, GCFE or GCFA are preferred.

Candidates possessing the following abilities/skills will be considered favourably:

• Strong technical understanding of information security concepts and technologies, including network security, endpoint security, cloud security, and threat intelligence.
• Experience with incident response tools and technologies, such as SIEM, EDR, forensic tools, and threat hunting platforms.
• Knowledge of scripting languages such as Python or PowerShell for automating incident response processes.
• Familiarity with operating systems such as Windows, Linux, and macOS, and the ability to analyse system logs and network traffic.
• Experience with incident response in cloud environments, including AWS, Azure, or Google Cloud Platform.
• Familiarity with regulatory frameworks such as PDPA, GDPR, HIPAA, or PCI DSS, and their implications for incident response.
• Experience with incident response in a variety of industries, including finance, healthcare, government, or technology.

This is an exciting opportunity for an experienced Incident Response Manager with cross-country incident response experience to join a dynamic and growing organisation. The successful candidate will be part of a talented team and will have the opportunity to make a significant impact on the organisation's security posture. If you meet the qualifications and are interested in this opportunity, please submit your application today.

Job Responsibilities:

• Develop and execute the talent acquisition strategy for operational roles across all divisions, aligning with BreadTalk Group's overall business goals.
• Lead the Talent Acquisition team, providing mentorship, guidance, and performance management to ensure high standards of service delivery.
• Oversee the end-to-end recruitment process, including job requisitions, sourcing, screening, interviewing, and onboarding, ensuring timely and effective hiring for all operational positions.
• Implement best practices in recruitment to improve processes, including candidate sourcing, assessment techniques, and evaluation criteria.
• Collaborate with brand and hiring managers across all brands to understand their talent needs and deliver customized recruitment solutions.
• Build and maintain strong relationships with internal stakeholders to ensure alignment and continuous improvement in hiring practices.
• Develop and execute innovative sourcing strategies, leveraging various channels to attract a diverse and qualified talent pool.
• Implement and maintain an Application Tracking System (ATS) to track recruitment progresses, utilize metrics and analytics to track and report on the effectiveness of talent acquisition strategies and make data-driven improvements.
• Work with HR & Training team to develop and execute onboarding programs for new hires to ensure seamless transition into the organization
• Plan, manage and forecast recruitment budget and optimize resources allocation
• Partner with the Employer Branding team to promote BreadTalk Group’s employment brand and enhance visibility and attractiveness among potential candidates, especially for operational roles.
• Regularly review and analyze market trends, competitor insights, and industry benchmarks to ensure a competitive approach to talent acquisition.

Job Requirements:

• Minimum 8 years of experience in talent acquisition, with at least 3 years in a leadership role, ideally within the Food & Beverage, retail, or hospitality industries.
• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Knowledge of local employment laws and regulations.
• Experience working in a shared services or matrixed environment.
• Proven experience managing high-volume recruitment for operational roles.
• Strong understanding of sourcing channels, and recruitment technologies.
• Excellent interpersonal and communication skills, with the ability to build relationships across various business units.
• Data-driven and analytical mindset with experience using recruitment metrics and tools.
• Strong organizational and project management skills, with the ability to manage multiple priorities in a fast-paced environment.

About Rystad Energy

Rystad Energy is a leading global independent research and energy intelligence company dedicated to helping clients navigate the future of energy. By providing high-quality data and thought leadership, our international team empowers businesses, governments and organizations to make well-informed decisions.

Our extensive portfolio of products and solutions covers all aspects of global energy fundamentals, spanning every corner of the oil and gas industry, renewables, clean technologies, supply chain and power markets. Headquartered in Oslo, Norway, with an expansive global network, our data, analysis, advisory and education services provide clients a competitive edge in the market. 

For more information, visit www.rystadenergy.com.

The role

Rystad Energy is seeking a proven Business Development Manager with strong track record of subscription sales to drive sales and business development as well as retain and grow our client accounts in Southeast Asia, with a strong focus on Singapore-based accounts. The Business Development Manager will report to Head of Commercial, Southeast Asia.

Key responsibilities

• Sell Rystad Energy’s research solutions to companies/organizations within the Energy (E&P Companies, Renewables & Power Players, Utilities), Financials, and Government segments in Southeast Asia, with a strong focus on Singapore.
• Develop and execute product-driven and segment-focused client acquisition strategy
• Develop and maintain a strong pipeline of opportunities to meet sales targets
• Engage with, present & pitch to prospective clients (“prospects”) daily, while adopting a consultative and solution-oriented approach in order to win new business
• Work closely with internal cross-functional teams – Marketing, Product, Research, Client Services – to drive engagement with prospects and close deals
• On successfully bringing in new clients, manage the client accounts to ensure renewal of services as well as growth through upselling/cross-selling of offerings
• Strategically and tactically manage and grow Rystad Energy’s portfolio of client accounts across South-East Asia to achieve maximum retention and growth
• Constantly promote the Rystad Energy brand and values externally in all interactions with prospects and clients

What you will need to succeed

• Candidate must be able to work in Singapore – existing Employment Pass holder; Permanent Resident; Citizen
• Minimum of a bachelor’s degree
• Between 5 to 10 years of B2B Sales/Business Development experience within the Energy industry (Oil & Gas or Renewables) and/or within the Financial Services segments
• Specifically, experience selling business or market intelligence services within the Energy industry (Oil & Gas or Renewables) and/or the Financial Services segments
• Proven track record of surpassing sales revenue targets through a combination of new business development and existing account management
• Solid network of relationships across Southeast Asia within the Energy industry (Oil & Gas or Renewables) and/or within the Financial Services segments that can be leveraged for new business generation
• Ability to engage with individuals across all levels within target organizations, including Senior Management/C-Suite
• Experience in internal stakeholder management – i.e. collaboration with cross-functional teams internally to drive prospect/client engagement externally
• Ability to speak a second language that can be leveraged for the Southeast Asian markets will be a distinct advantage

Qualities

• Independent and self-motivated
• Driven and tenacious
• Possess excellent commercial and negotiation skills
• Possess excellent interpersonal, communication, and presentation skills
• Be a fast learner and strong team player
• Be willing to travel across Southeast Asia

As a Global Quality, Quality Management Systems (QMS), System Performance Excellence (SPE) Manager in the Quality Management Office at Micron Technology, Inc., you will collaborate with QMS Process Owners, Standards Program Managers, and Leaders across the globe to deploy, drive and improve quality systems at Micron.

The following attributes in a candidate are essential to success in this role:

QMS Governance

Must have knowledge of and experience working within a QMS. This includes interpretation of requirements and management of documents, processes, and procedures.

Business Process Management and Improvement

You must be experienced in the practice of identifying, analyzing, and improving existing business processes to optimize performance, meet requirements and standards, or simply improve quality and the user experience for customers and end-users.

Communication

This is a connective role with important interfaces across product development, engineering, and operations. You must have strong technical writing skills and the ability to communicate effectively.

Project/Program Management

Work ethic, responsiveness, and results orientation matter! With everyone driving hard to achieve the company’s goals, it is critical to have strong project planning and structured approaches to big decisions. This must include following a methodical approach to change control.

Change Leader

You need to have the ability to influence and enthuse others through personal advocacy, vision, and drive. This position can be uncomfortable and requires you to embrace the tension, listen and learn if we are to continuously improve.

Your responsibilities will include, but are not limited to, the following:

Be a people Manager:

§ Assist in the development of team members reporting to you.

§ Set high standards of excellence and hold your team accountable.

§ Frequently check in with team members on a one-on-one basis.

§ Provide feedback to team members in real time.

§ Reward and recognize positive impacts.

§ Motivate team members to achieve successful outcomes.

An advocate and guardian of the QMS framework:

§ Provide/influence the strategy and vision for the QMS structure: quality manual, quality policy, standards, processes, and programs.

§ Develop and drive QMS performance metrics.

§ Manage the QMS from end-to-end as a system of processes.

§ Sustain QMS project portfolio, which includes managing stakeholder feedback and project selection.

§ Provide oversight of the Management Review process as a process steward. (as applicable)

§ Lead QMS business process development and improvement efforts to simplify and streamline the QMAP.

Lead the integration of QMS requirements and structure across processes and sites:

§ Be accountable for the success of QMS deployment (integration of requirements) across value chain functions.

§ Collaborate with local teams and remove roadblocks to defining and executing site deployment plan.

§ Collaborate with process owners and remove roadblocks to defining and executing deployment plan across the enterprise.

§ Serve as a point of contact for QMS and hold stakeholders accountable.

§ Communicate quality standards and processes, and provide explanation for QMS stakeholders.

§ Coach and guide SPE team members on proper implementation and use of the quality standards, including conducting formal training where appropriate.

§ Develop and lead QMS activities for requirements verification and validation.

§ Lead in the gathering of feedback on the QMS and work within the QMS-SPE team for resolutions.

§ Coach SPE engineers on QMS business process improvement efforts.

§ Ensure closed-loop sharing of lessons learned.

§ Drive continual improvement of the QMS.

Experience

§ Knowledge of systems engineering, process management

§ Knowledge of semiconductor, automotive, industry or other related manufacturing

§ Knowledge of Micron’s Quality Management System

§ Knowledge of requirements management

Process Management Professional

Qualifications

• Experience in a Fabrication, Product engineering, Global Quality or another relevant group.
• Experience in the application of quality standards for the Automotive Industry
• Experience in interpreting requirements and implementing a QMS framework.
• Excellent problem solver with the ability to interpret and effectively resolve complex, technical, or ambiguous issues.
• Experience leading and coordinating projects and efforts across many different project groups.
• Must have a proven ability to motivate others.
• Strong leadership, interpersonal and facilitation skills with the ability to work effectively with a variety of people
• Strong communication skills, ability to assemble, analyze, and evaluate data and provide well-reasoned recommendations and decisions to support the business stakeholders.
• Be self-directed and able to multitask and prioritize tasks and projects across your team.
• Excellent organizational skills with a strong attention to detail.
• The ability to manage workloads successfully and provide outstanding customer service.
• Respond well to constructive feedback.

Required Education

§ Bachelor’s Degree ( Engineering )

§ 5+ years working within a QMS (Must)

§ Knowledge of quality standards for automotive industry

Excellent computer skills with Microsoft Office suite

Commercial and Disease Area Manager

As the Commercial and Disease Area Manager, you will be responsible for implementation of the commercial disease strategy developed with the Commercial and Disease Area Lead, as well as assisting affiliates for the responsible disease area, across all customer areas to ensure commercialization success. You will be the business partners to regional teams, affiliates and global to identify focus areas, drive launches and programs to increase clinical uptake of Roche solutions in the responsible disease area. It is an integrated role; you will work closely with regional clinical stakeholders directly touching the patient journey in your disease area to shape the ecosystem and impact patient outcome in APAC.

In this role, you will:

· Work with Commercial and Disease Area Lead to drive APAC disease strategy implementation by identifying gaps along the patient journey, with an aim to identify investment opportunities and to shape the ecosystem, and collaborate with Roche Pharma in jointly looking into opportunities as required

· Develop and drive sub-region/country disease strategy and focus area according to market maturity, with focus to drive and support local implementation, including clinician engagement initiatives.

· Work with Commercial & Disease Area Lead to lead Disease Area Squads comprising of members from countries, other value streams, chapters, and potentially global. Drive APAC disease commercial strategy and execution to ensure commercial success for high medical value solutions across different customer areas, leveraging on Launch Power House

· Partner with MSA and Chapter to develop clinician engagement strategy to drive clinical uptake of Roche/Partner's solutions & to establish Roche thought leadership in clinician space

· Involve in respective Global Disease Area Network or other related teams/networks that target to focus on disease management or clinical uptake of high medical value solutions

· Co-develop new business model to current care pathways by collaborating with other teams and external partners

· Own disease area commercial expertise; act as architect and catalyst of disease management topic for internal stakeholder.

· Report to Commercial & Disease Area Lead

Who you are:

· Experience and knowledge in building strategy for high clinical value arena with proven ability to engage clinician stakeholders

· Proven ability to establish and articulate a vision, set goals, develop and execute strategies, and track and measure results

· Proven experience leading cross functional teams in an agile environment

· Proven ability to build long term trusted relationships with external and internal stakeholders

· Familiarity with the trends and their relevance to the healthcare industry in the responsible disease area with preference to APAC.

· Passionate in improving clinical practice and patient outcome

· Outside the box thinking and comfortable to challenge the status quo

· Comfortable with taking risks, experiment and learn; Able to act on key decisions and opportunities, and stop any activity that is not adding value

· System thinker with the ability to identify shared purpose among stakeholders in the ecosystem and at the same time able to connect the dots across various customer areas solutions

Qualification and Experience

· Bachelor's degree or equivalent in the related field. Advanced degree (Masters, MBA, Medical Degree, PhD) in the related field desired.

· At least 5 years of work experience in related field.

· Clinician engagement experience is a must, preferably with APAC experience

· Strong communication, presentation and negotiation skills.

· Strategic thinking and planning skill with proven analytical and forward-looking thought process.

· Proven commercial acumen with strong understanding of financials.

· Stakeholder management skill with the experience of collaborations with cross-function teams and different types of external stakeholders.

Role
As member of the worldwide Corporate Audit team - APAC region, the role is to:

Lead a team, identify and assess risk areas in the operations and provide advice to assist management in the improvement of risk management practices and internal controls to foster and facilitate the achievement of the corporate objectives.

Job responsibilities:

• Conduct regular audit reviews in the APAC region, based on the yearly audit plan defined by Management.
• These activities include: 1. Audit planning and risk control matrix preparation;
  2. Fieldwork preparation and execution;
  3. Discussing preliminary findings / recommendations with auditees and related Management;
  4. Preparing the audit report and discussing it with CA Management as part of the validation process;
  5. Following-up on the timely and adequate implementation of actions recommended 6. Carry out assigned SOX testing activities 7. Contribute to the improvement and the development of best practices for the Corporate Audit function.
  

Profile:

• Bachelor degree in accounting , finance, economics or engineering and business administration;
• Preferred certifications: CPA or CIA;
• 6-10 years of relevant audit experience, ideally combining experience in external audit (Big 4 preferred) and in the industrial sector as a team lead/manager;
• Robust skills to communicate effectively across all levels of the organization;
• Ability to build and promote strong relationships within the CA team and the colleagues from other functions;
• Ability to work in multi-cultural environment and open mindedness attitude;
• Ability to work independently and take initiative when needed, with strong analytical skills and an eye for details;
• Candidates with solid exposure to the following is a must: 1. Semiconductor or Hi-tech manufacturing industry with multi-sites operations;
  2. SECT 404 (SOX) testing;
  3. SAP (key modules such as FI, MM, etc)

Would you like to do the opening of our Mama Shelter Singapore?

THE MISSION? 

Mama likes everything to work perfectly, and you make this happen! ❤️ You ensure all the preventive and curative maintenance operations of the establishment

Summary:

We are seeking a highly motivated and experienced Project Manager to join our dynamic Project Management Team. The Project Manager will be responsible for overseeing the planning, execution, and successful delivery of assigned projects within budget, timeline, and quality parameters. The ideal candidate will possess strong leadership abilities, exceptional organizational skills, and a proven track record of managing complex projects in the events industry.

Roles & Responsibilities:

• Lead the end-to-end project management process for assigned events, exhibitions, or conferences from conceptualization to post-event evaluation.
• Develop project plans, timelines, and budgets in collaboration with internal stakeholders and clients, ensuring alignment with objectives and expectations.
• Coordinate with cross-functional teams including production, logistics, marketing, and creative to ensure seamless execution of project deliverables.
• Serve as the primary point of contact for clients, providing regular updates, addressing inquiries, and managing expectations throughout the project lifecycle.
• Conduct risk assessments and implement mitigation strategies to minimize project disruptions and ensure adherence to deadlines.
• Monitor project progress, identify deviations from the plan, and implement corrective actions as necessary to keep the project on track.
• Facilitate post-event debriefs and conduct thorough evaluations to assess project performance, identify areas for improvement, and capture lessons learned.
• Stay abreast of industry trends, emerging technologies, and best practices in event management to drive innovation and continuous improvement.

Requirements:

• Bachelor’s degree in business administration, Project Management, Event Management, or related field. PMP certification is a plus.
• Minimum of 5 years of experience in project management, preferably in events, exhibitions, or related industries.
• Proven track record of successfully managing multiple projects simultaneously from initiation to closure.
• Strong leadership skills with the ability to motivate and inspire cross-functional teams.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to thrive in a fast-paced, deadline-driven environment.

What you get to do in this role:   

• This position reports to: Senior Manager, Revenue Recognition
• Serve as a revenue recognition and finance subject matter expert and partner with Sales, Deal Desk, Legal and Sales Operations during the contract negotiation process by analyzing the impact of contract terms, communicating the revenue impact, and offering alternative structures
• Collaborate with Finance business partners on revenue metrics, forecasts, and projections
• Manage and align contract negotiations and contract terms to key financial performance metrics
• Assess revenue recognition for contracts in the process of being negotiated in accordance with ASC 606
• Exercise judgment within defined policies and authoritative guidance to determine appropriate action related to revenue-related transactions and documenting considerations and conclusions
• Educate stakeholders through creation and delivery of training for revenue recognition rules, key finance performance metrics, policies, and practices
• Challenge and assist in process improvements and implementation to further streamline Finance processes and shorten financial close cycle to ensure scalability
• Monitor relevant US GAAP and SEC developments and international developments to ensure finance policies and procedures are compliant
• Provide operational support for projects within a matrix organization

Job Description:

· Foot Reflexology Therapist (Full Time)

· Provide Foot Reflexology and Body Massage.

· Able to serve both Male and Female clients

· Customer service orientated, sales driven and target oriented person

· A team player with good communication and interpersonal skill

· responsible preparing the necessary treatment products, stocks replenishment, towels supply, etc.

. Basic + Commission.

Requirements:

· At least 1 year of experience.

· Strong communications and interpersonal skills with all level of people

· Well-groomed.

Job Description:

· Foot Reflexology Therapist (Full Time)

· Provide Foot Reflexology and Body Massage.

· Able to serve both Male and Female clients

· Customer service orientated, sales driven and target oriented person

· A team player with good communication and interpersonal skill

· responsible preparing the necessary treatment products, stocks replenishment, towels supply, etc.

. Basic + Commission.

Requirements:

· At least 1 year of experience.

· Strong communications and interpersonal skills with all level of people

· Well-groomed.

YOUR IMPACT _________

This position will be managing and developing a team of Beauty Consultants through daily supervision and coaching. He/she will also be responsible to drive counter business and achieve sales goals by delivering great customer service and an excellent customer experience in line with brand standard.  The incumbent will be required to develop and maintain close relationship with Shilla operations teams to smoothen daily operations, as well as, to ensure brands standards are always applied on counter including by coordinating daily operations, stock management, uphold counter image.

YOUR MISSION _________

Brand Sales & Image

• Work hand in hand with Beauty Consultants to achieve sales targets 
• Understand the counter business and sales trends in order to detect growth opportunities
• Assist and help execute promotions (including promotion, incentive and GWP) to exceed sales targets yet maintaining brand standards
• Actively promotes Brand and presents a professional image at all times
• Completes weekly external reports to the Brand and participates in various projects as and when required.
• Develops in-store relations to build and uphold positive rapport between Operator and Brand

Supervision and Team Management of Beauty Consultants

• Communicate effectively corporate strategy & guidelines to the team
• Work closely and effectively with the internal team and operator’s team of sales staff, supervisors and managers
• Keep Beauty Consultants motivated to achieve goals by preparation, participation, practice, praise and passion
• Serve as a role model, coach Beauty Consultants to ensure selling techniques / product knowledge and demonstration adheres to the brand standards as well as effective translation into customer penetration and staff productivity results
• Ensure Beauty Consultants uphold grooming standards of the brand
• Evaluates and monitors performance of Beauty Consultants closely with Airport Manager and Training team to identify areas for development to enhance product knowledge and sales techniques which drives performance
• Assist and work with Retail Manager in recruitment of Beauty Consultants, where applicable
• Plan and ensure that new Beauty Consultants are integrated into the brand by providing them with concise brand introduction and understanding of basic product knowledge to enable them to perform their job until formal training is arranged by the Training team

Counter & Product Management

• Guarantee the respect of Dior brand image in all aspects: Visual Merchandising, Beauty
• Ensure overall counter image/aesthetic adhere to brand philosophy/ guidelines and that all counters are updated with stocks and testers
• Supervises daily counter duties such as housekeeping, merchandising, stock management, including supply of testers and counter tools
• Ensure stocks and testers are sufficient on-counter through effective facilitation of stocks transfer from warehouse to store(s) or counter(s); ensure stocks are well allocated to each location and effective stocks replenishment
• Roster all team members in housekeeping duties to maintain hygiene standards and ensure testers and collateral materials are clean, tidy and filled
• Ensures merchandising and display follows brand guidelines (e.g. planogram) and Operator’s requirements
• Provide feedback to ensure visuals at all locations have been updated all at the same time
• Provide feedback to support the development and increase of sales, clearing of slow-moving items and damages
• Work with field team to evaluate effectiveness of counter tools to allow consumers to understand in-store highlights 
• Conduct counter coaching to Beauty Consultants and Promoters where necessary

Promotion Coordination

• Work with field staff to execute promotion setup timely and effectively
• Ensure stocks, testers and GWP are sufficiently allocated to the promotion counter
• Ensure promotion mechanics and incentives are effectively communicated to field staff
• Provide basic product knowledge introduction and counter coaching to promoters
• Provide feedback to Airport Manager or Retail Manager regarding overall promotion sales and customer feedbacks

• Day to day management of investment and accountability program for selected key regional client
• The preparation of buying results for a key client within the region including reviewing data and co-creation of delivery presentations
• Developing strong relationships with buyers in local offices, regional client team and media auditors
• Providing advice and support to local offices on media accountability
• Effectively managing of timelines, analysing feedback and reviewing pricing and delivery against KPIs
• Manage local and regional communications effectively to share best practice and get desired results from local markets
• Ensure consistency of activation process and product across all markets
• Ensure media auditing processes are managed by the teams and attend client audit meetings
• Contribute to an investment community on the client that delivers learnings, best in market opportunities and a performance led culture
• Reporting into the SEA Investment and accountability director

Job Description：

• Formulate strategic plans to identify, target and clinch corporate clients
• Expand clientele base through active acquisition of new clients
• Draw up networking proposals customized to individual sector
• Liaison between client, designer and other parties leading up to the project, ensuring client’s requirements are met and exceeded
• Prepare sales and marketing materials
• Assist in organizing sales and marketing events
• Achieve and Deliver Sales Target
• Ensure all drawings and proposals are generated on time
• Support in all aspect of Sales activities
• Manage and maintain customer relationship
• Collate and evaluate customer feedback and highlighting customer complaints from customers for management analysis

Job Requirements：

• Minimum 3 years of working experience preferably sales experience in commercial office interior design or equivalent.
• Strong business acumen and analytical skills with ability to formulate sales and business development strategies
• Strong sense of ownership and are able to manage multiple deals in a pipeline end to end
• Strong communication skills with ability to build rapport with customers and gather market information
• Self-disciplined, able to meet ambitious customer visit targets and submit reports on time
• Team oriented character, able to achieve individually and contribute to team’s achievement.
• Active listening skills and proactive communication in verbal and written
• Excellent organizational skills to meet goals and set priorities
• Immediate available position

Kindly provide your details in resume:

• Photo
• Experience & Qualifications
• Current and Expected salaries
• Date availability / Notice duration

Our account servicing team members are relationship builders. They form the indestructible bonds between our clients and us. Guardians who strive to uphold every brand’s ethos, they are always doing the right thing even when it’s easier not to. Unafraid to speak their mind, they are prepared to face the darkest moments and come out stronger.

Key Responsibilities

• Discuss and identify clients’ communications needs
• Work closely with the wider consortium to deliver 360 solutions
• Identify client growth opportunities
• Help ensure campaigns reach their performance goals
• Negotiating with clients, solving any problems and making sure deadlines are met.
• Day-to-day activities will change constantly to meet business growth
• Keenly monitor campaigns with the aim to optimise results
• Maintain accurate records of budgets, contact reports, campaign reports, etc.
• Customise new business proposals that are meaningful and compelling
• AM level candidates are expected to be able to lead a team of account executives and manage the daily running of an account

Qualifications

• Minimum of three years’ experience in an advertising agency environment
• Possess strong project management skills
• Have excellent communications skills, attention to detail, be well-organised and able to multitask accurately
• Understanding of branding and communications preferred
• Microsoft Office proficiency
• Be energetic and passionate with a can-do spirit

Responsibilities

1. Support in requirement analysis, solution planning, technical presentations, and other presales support activities for main products and solutions, including RAN, CN, and Transmission.

2. Act as the technical solution interface for Sales and Marketing teams.

3. Participate in project implementation, ensuring successful delivery of technical solutions.

4. Provide support for corporate tenders, presales, and implementation activities.

Requirements

1. Degree in Telecommunications, Computer Science, or equivalent qualifications with at least 3 years of experience in the telecommunications industry.

2. Experience in delivering presales presentations and managing project implementation in key telecom projects.

3. Knowledge and experience in telecommunications technologies, including RAN, CN, and IP RAN solutions.

4. Ability to work under pressure and accept occasional regional travel.

5. Strong follow-up and coordination skills.

Hello aspiring candidates! Looking for a fun and exciting workplace? Welcome to CraveFX, a leading animation, motion graphics, and VFX studio in Singapore. Since 2013, we've been pushing the boundaries of creativity and technology, always staying on top of the latest industry trends. We believe in continuous learning to enhance our skills. Our close-knit team of top artists are always eager to welcome new talent.

What makes us unique? We're a pet-friendly studio, where you can bring your furry friends and enjoy a lively, welcoming atmosphere. We're expanding our team and are on the lookout for an outgoing Business Development Executive/Manager who thrives in a fast-paced production environment. Join us to work on diverse projects, explore your creativity, and collaborate in an environment where every voice is valued.

In this role, you are expected to:

• Focus on expanding our reach in animation, motion graphics, visual effects, and interactive content by identifying and targeting new business prospects.
• Reach out to prospective clients through market research, business directories, client referrals, cold calling, and direct fieldwork.
• Monitor industry trends and competitor activity to identify potential growth areas.
• Build and maintain strong relationships with clients, partners, and stakeholders to ensure long-term success and repeat business.
• Prepare and deliver compelling sales presentations that showcase CraveFX’s capabilities and provide tailored solutions to potential clients.
• Collaborate closely with the creative and production teams to develop proposals and ensure that client needs are met throughout the project lifecycle.
• Collaborate with clients to understand their vision and objectives for each project, translating these into clear and concise notes for the producers.
• Coordinate the formulation of price quotations, submit sales contracts for orders, handle invoicing, and maintain accurate client records.
• Negotiate contracts and close deals to achieve and exceed sales targets.
• Service and maintain both short-term and long-term client relationships, manage existing accounts, and up-sell CraveFX’s services based on client needs.
• Assist in the administrative work needed for approvals, submissions, and reconciliation, ensuring smooth operation across all activities.
• Be responsible for achieving sales targets by leveraging existing accounts and driving new business development.

Requirements for this role:

• Proven experience in business development, sales, or a similar role in the creative industry.
• Strong understanding of animation, motion graphics, visual effects, and interactive media is a plus.
• Excellent communication and negotiation skills.
• Ability to build and maintain strong client relationships.
• Self-motivated, results-driven, and able to work independently.
• Experience with CRM software and sales analytics tools is a plus.

Sales and Marketing Manager - Myanmar Market

Job Description:

We are seeking a dynamic and results-oriented Sales and Marketing Manager to lead our efforts in the Myanmar market. The ideal candidate will be responsible for developing and executing effective sales and marketing strategies to drive growth, enhance brand presence, and increase market share.

Key Responsibilities:

• Market Analysis: Conduct thorough market research to identify trends, customer needs, and competitive landscape in Myanmar.
• Strategy Development: Create and implement sales and marketing strategies tailored to the Myanmar market, aligning with overall company objectives.
• Sales Management: Lead and motivate the sales team to achieve targets. Monitor performance metrics and provide coaching and support.
• Brand Promotion: Develop and manage marketing campaigns to enhance brand awareness and customer engagement.
• Relationship Building: Establish and maintain strong relationships with key clients, stakeholders, and partners in the region.
• Budget Management: Prepare and manage the sales and marketing budget, ensuring efficient allocation of resources.
• Reporting: Track sales performance and marketing effectiveness, providing regular reports to senior management.
• Collaboration: Work closely with cross-functional teams, including product development, customer service, and finance, to ensure alignment and support for sales initiatives.

Requirements:

• Education: Bachelor's degree in Marketing, Business Administration, or a related field. A Master’s degree is a plus.
• Experience: Minimum 5 years of experience in sales and marketing, with at least 2 years in a managerial role. Experience in the Myanmar market is highly desirable.
• Skills:Strong leadership and team management abilities.
  Excellent communication and interpersonal skills.
  Proficiency in data analysis and reporting tools.
  Ability to adapt strategies to meet local market conditions.
  
• Language: Fluency in English and Burmese is preferred.
• Travel: Willingness to travel within Myanmar as required.

What We Offer:

• Competitive salary and performance-based bonuses.
• Opportunities for professional development and career advancement.
• A collaborative and innovative work environment.

If you are passionate about driving sales growth and marketing success in the Myanmar market, we encourage you to apply!

What you will do:

The Manager of Technical Support & Training is responsible for providing leadership to and overseeing the company’s Technical Services department. The Manager is responsible for the development, management, and implementation of the strategic plan to provide world-class technical service to our customer base which aligns with the APAC FSP Business strategy, and ensures high customer satisfaction, retention and a pathway to growth.

• Manage and mentor direct reports with a goal of ensuring that all employees in the department maximize their performance individually and collectively to meet or exceed department, function and company goals.
• Develop and deliver relevant training services content that meets market requirements/opportunities for live training sessions, e-learning and webinars.
• Responsible for the availability and condition of the training materials and samples for the relevant training sessions across the training locations.
• Provide Technical Support to Sales, IS, BD and Customers for the full product range of Special Hazards, Water & Mechanical & Foam products.
• Lead large multidisciplinary projects and coordinate team activities to support sales.
• Provide advice and support projects by applying JCI solutions according international codes & standards (such as EN, NFPA, FM).
• Write Technical letters on customer requests for specific issues and solutions.
• Use existing and develop new procedures and KPI to better measure relevant customer satisfaction Develop and enhance services assets and refine methods of delivery to meet customers’ evolving needs.
• Developing solutions/tools to meet technical requirements of customers and sales teams.
• Work close with regional technical sales support and align on used tools and processes.
• Must have solid commercial partnership:
• Pro-Active Involvement in Project reviews and solutions – Align with IS, Sales, BD & Customer.
• Pro-Active Involvement in Post Mortems of projects lost – understand the why lost and fix to avoid replication.
• Clear stakeholder involvement in QA related issues – Led by QA but active participant.
• Clear engagement on NPI’s or Product Gaps – collaborative discussions & participation.

How you will do it:

• Demonstrated strong, effective leadership skills to staff as well as to the overall department over a period of years
• Problem-solver, self-starter and data and analytics driven by nature
• Effective delegation skills and techniques
• Ability to quickly grasp and distinctly explain relevant technological and business concepts that impact our business
• General knowledge of the Fire Protection Engineering principals and awareness of current industry trends
• Solid business communication skills, including but not limited style and format of letters, memoranda, minutes, and reports
• Superior written and spoken English communication skills and excellent listening skills are a must
• Proven ability to establish priorities develops measurable objectives, work independently, and lead the team to successfully meet or exceed objectives.
• Detail-oriented, particularly with respect to managing customer satisfaction
• Ability to identify need for and develop, processes and supporting materials
• Well-versed in MS Office Suite, including Word, Excel, and Outlook
• Proficient in the use of SprinkCad and/or AutoCAD
• Salesforce.com & SAP experience is highly desirable

What we look for:

• 5 to 10 years’ experience successfully leading a customer support organization for a product manufacturing company, experience and knowledge of the Fire Protection Industry, specifically a plus.
• Demonstrated ability to lead efforts to meet or exceed company and organizational goals through his/her own individual efforts and through effectively managing, motivating, and developing staff.
• Strong customer facing and customer management skills
• Demonstrated ability of being a subject matter expert for technical support methods and processes, possessing in-depth knowledge of technical support principles and practices that drive outstanding customer satisfaction and retention, and being a well-rounded business person on the basis of technical competence, intelligence, results, interpersonal skills, and general business acumen.
• Experience with support strategy for multiple delivery modalities, including but not limited to email, social media, customer portals, etc.
• BS Degree in technical curriculum required.

What we offer:

• Competitive salary in a MNC environment
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Job Description：

• Formulate strategic plans to identify, target and clinch corporate clients
• Expand clientele base through active acquisition of new clients
• Draw up networking proposals customized to individual sector
• Liaison between client, designer and other parties leading up to the project, ensuring client’s requirements are met and exceeded
• Prepare sales and marketing materials
• Assist in organizing sales and marketing events
• Achieve and Deliver Sales Target
• Ensure all drawings and proposals are generated on time
• Support in all aspect of Sales activities
• Manage and maintain customer relationship
• Collate and evaluate customer feedback and highlighting customer complaints from customers for management analysis

Job Requirements：

• Minimum 3 years of working experience preferably sales experience in commercial office interior design or equivalent.
• Strong business acumen and analytical skills with ability to formulate sales and business development strategies
• Strong sense of ownership and are able to manage multiple deals in a pipeline end to end
• Strong communication skills with ability to build rapport with customers and gather market information
• Self-disciplined, able to meet ambitious customer visit targets and submit reports on time
• Team oriented character, able to achieve individually and contribute to team’s achievement.
• Active listening skills and proactive communication in verbal and written
• Excellent organizational skills to meet goals and set priorities
• Immediate available position

Kindly provide your details in resume:

• Photo
• Experience & Qualifications
• Current and Expected salaries
• Date availability / Notice duration

Responsibilities:

Global Team Management

● Lead and coordinate cross-functional teams both locally and internationally, ensuring alignment in operations, customer support, and deployment efforts.

● Provide guidance and support to overseas counterparts in managing robot operations, ensuring consistent service standards and operational efficiency across all regions.

Deployment Planning and Execution

● Coordinate and plan the end-to-end deployment of robotics programs, ensuring alignment with customer requirements and timelines.

● Review deployment plans regularly, implementing improvements based on customer feedback and lessons learned from previous programs.

● Develop and implement a comprehensive post-deployment customer success strategy focused on achieving and exceeding SLA and customer satisfaction goals.

● Manage ongoing processes such as corrective maintenance, preventive maintenance, and customer support requests, ensuring continuous improvement in service delivery.

Post Deployment Strategy and Customer Success

● Act as the primary point of contact for customer escalations, coordinating with Senior Field Service Engineers (FSEs) and technical support teams to resolve issues quickly and efficiently.

● Track performance and usage metrics of deployed robotics systems, identifying areas for proactive issue resolution, identifying trends or issues that require attention or escalation and improvement.

● Develop actionable insights from customer data to refine service delivery and enhance customer success strategies.

Customer Relationship Management & Escalations

● Serve as the primary point of contact for customer escalations, working closely with Field Service Engineers (FSEs) and technical teams to resolve issues swiftly.

● Act as a bridge between the customer and internal teams, ensuring feedback is captured and incorporated into continuous improvement efforts.

Performance Monitoring and Reporting

● Track and analyze performance data for Operational Robots, identifying usage patterns, trends, and potential areas for proactive issue resolution.

● Create and deliver detailed reports on performance metrics, customer satisfaction, and operational efficiency to senior management and key stakeholders.

● Leverage on data to develop actionable insights that refine service delivery strategies and enhance customer success outcomes.

Requirements:

● Bachelor’s degree in Engineering, Business Management, or a related field.

● 5+ years of experience in a customer success or Program and Operations management role, ideally in the robotics, automation, or technology sectors.

● Excellent communication and interpersonal skills, with the ability to effectively collaborate across departments.

● Proven track record in managing complex programs and delivering high-quality results in a dynamic environment.

● Strong analytical skills with the ability to interpret data and develop insights.

We are on an exciting track of change and looking for an individual to join us in our journey. You should have an excellent communication skills, work independently and have the initiative to solve problems on a daily basis.

We're looking for someone with experience in high-end retail or food and beverage, seeking an office job with regular hours, away from the long shifts typical in retail and F&B.

Roles & Responsibilities

Responsibilities

• Retail Outlets & Driver Management
  • Create, update and execute service SOP
  • Communicate and regularly monitor SOP compliance for all staffs
  • Visit outlets on a regular basis to check on compliance to SOP
  • Rostering of counter staffs
  • Review of Mystery Service Audit of counter staffs
  • Conduct mid year & year end performance reviews of counter staffs
• Customer Service Handling
  • Handle and resolve customer complaints and reviews from all channels
  • Handle and resolve staff service complaints
  • Key account management for top customers
• Manage and train customer service team in office
• Corporate Sales Management
  • Respond and provide quotations for corporate enquiries.
  • Coordinate and manage corporate order receiving process

Preferred Qualifications:

• Minimum 2 years of customer service experience in a office/retail setting will be preferred
• Technology savvy, able to type and respond to chat enquiries
• Educational Requirements: Diploma and above is preferred but not required

What’s in it for you?

Competitive allowance and benefits e.g. Laundry Discounts, Birthday Vouchers

14 Days Annual Leave

Working Hours

5.5 Working Days Per week

Mondays - Friday: 8am to 5pm

Saturdays: 8am to 12pm

Work Location: Toa Payoh Industrial Park

Our account servicing team members are relationship builders. They form the indestructible bonds between our clients and us. Guardians who strive to uphold every brand’s ethos, they are always doing the right thing even when it’s easier not to. Unafraid to speak their mind, they are prepared to face the darkest moments and come out stronger.

Key Responsibilities

· Discuss and identify clients’ communications needs

· Work closely with the wider consortium to deliver 360 solutions

· Identify client growth opportunities

· Help ensure campaigns reach their performance goals

· Negotiating with clients, solving any problems and making sure deadlines are met.

· Day-to-day activities will change constantly to meet business growth

· Keenly monitor campaigns with the aim to optimise results

· Maintain accurate records of budgets, contact reports, campaign reports, etc.

· Customise new business proposals that are meaningful and compelling

· AM level candidates are expected to be able to lead a team of account executives and manage the daily running of an account

Qualifications

· Fresh graduates or 1-2 years’ experience in an advertising agency or related field

· Candidates with more experience will be considered for the Senior Account Executive or Assistant Manager role

· Possess strong project management skills

· Have excellent communications skills, attention to detail, be well-organised and able to multitask accurately

· Understanding of branding and communications preferred

· Microsoft Office proficiency

· Be energetic and passionate with a can-do spirit

salon managers are responsible for the successful operations of beauty and spa salons. Responsible for both profit and customer satisfaction, salon managers lead their teams of salon staff to provide excellent services, maximize profit and follow all health and safety regulations. As a salon manager, you will be in charge of hiring, training and dismissing staff members and managing the salon's day-to-day activities. Salon managers are often promoted or hired from other salons, where they previously gained experience in salon specialty services. With enough experience, salon managers may eventually become salon owners.

To become a salon manager, you generally need to hold licensure in cosmetology and years of experience offering services to customers. Excellent communication skills are a must for salon managers, so you must enjoy talking to people, be able to communicate with your team and have basic math skills to manage business profits and expenses.

Your Career

As  Domain Consultant Manager, you are the technical leader for your Domain Consultant team. Your team provides technical expertise and guidance in customers’ network security and zero trust journey. You will work closely with the Solutions Consultant Managers and their District Sales Manager counterparts to build relationships with your customers and help them detect and prevent advanced cyberattacks and breaches. You and your team will play a key role in defining technical solutions that secure a customer’s key business imperatives and will evangelize our industry leadership in on-prem, cloud, and security services that establish Palo Alto Networks as a customer’s cybersecurity partner of choice. 

We seek a leader to develop our Domain Consultant teams, providing training and technical support as a solution expert. Additionally, you will provide feedback to the product management team on new feature requests and product improvements based on what you learn from your customer base. Your team, in partnership with the systems engineering team, will displace competitor technologies, build market share within your targeted list of major accounts, and, most importantly, help your client sleep at night as they use our products to build secure digital transactions.

Your Impact

• Recruit and hire new Domain Consultants into the team, hiring the best talent in the industry

• Work with your peers to develop a Domain Consultant training curriculum

• Mentor, train, and review employees on your team, keeping them engaged and successful in their careers 

• Develop relationships with the Solutions Consultant Managers and their teams to ensure full technology coverage in key opportunities

• Provide effective technical leadership in customer interactions, including sharing security trends and standard methodologies employed by other customers to actively be part of the selling process

• Provide Domain Consultant expertise and fill in for existing team members if there is a resource conflict or vacation coverage challenge

• Innovate and iterate to drive high technical validation and PoC win rates for Network Security solutions, while reducing technical validation and PoC timelines

• Present to customers as our expert in your area at all levels in the customer hierarchy from technician to CIO

• Lead conversations focused on industry trends and emerging changes to the security landscape 

• Discuss competitor offerings in the marketplace and positions ours as the best solution

• Support your team in documenting HLD (High-Level Design) and key use cases to ensure proper implementation and value realization of Palo Alto Networks solutions

• Review and guide your team’s technical validation plans including POV (proof of value) test plans and customer readiness/requirements

• Build and maintain relationships with key customers to solidify reference accounts and to assist the account teams with defining plans to drive more business

• Act as an escalation point for pre-sales and collaborate with post-sales teams for issues that arise 

• Work with product teams to build requirements and roadmap development plans for our network security customers

• Maintain a general understanding of competitor selling strategies