Job description:

• Provide 1st and 2nd level support to troubleshoot IT issues.
• Be the point of contact for service desk.
• Provide assistance & support to IT Projects.
• Assist in the daily running of data center and server management.
• Assist in procurement, document control, asset tracking & administration.

Requirements:

• 2 - 5 years of IT Technical, end-user support working experience.
• Experience in creating user’s account and mailboxes on AD and Exchange.
• Good knowledge on antivirus management e.g. Windows Defender, Symantec, McAfee.
• Good knowledge on repair PCs and notebooks such as O/S and Office Application troubleshooting.
• Good knowledge in diagnostic of hardware issues on PCs and notebooks.
• Knowledge in vendor management such like negotiation of pricing, vendor quotation, etc.
• Able to work independently as well as in a group.
• Good organization, communication and interpersonal skills.

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings (if required) while working on Support tasks assigned.

• Will report to the Support Lead.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

Working hours: Mon to Fri, 9am to 6pm

This position only required to start from Mid-Sept onwards

Job Responsibilities:

1. Receive and process sales orders accurately and efficiently, ensuring all required information is complete. Coordinate with various departments, such as overseas productions and logistics, to ensure timely order fulfilment.

2. Update and maintain the sales database by entering new customer information, updating contact details, and recording interactions and sales activities. Ensure data integrity and accuracy.

3. Support filling sales related reports & date base and customer analytics.

4. Respond to customer inquiries promptly and professionally via email, phone, or in-person. Provide basic information about products, availability, and delivery schedules. Assist in resolving customer complaints or issues by coordinating with relevant sales staff and departments.

5. Occasionally join sales staff for meeting with prospective customers.

6. Provide administrative support to the sales team, including scheduling meetings, customizing sales presentations and proposals, and maintaining sales collateral. Assist with sales forecasting and budgeting.

7. Organize timely follow up with customers on previously quoted projects and their status and report back to sales staff and/ or management.

8. Assist in organizing sales events, trade shows, and conferences. Coordinate logistics, manage registrations, and provide on-site support when necessary.

9. Build and maintain strong relationships with customers by providing exceptional customer service. Follow up with customers to ensure satisfaction and identify opportunities for upselling or cross-selling.

Required Skills:

1. Excellent organizational and time management skills.

2. Strong attention to detail and accuracy.

3. Effective communication and interpersonal skills.

4. Proficiency in MS Office Suite, particularly Excel and PowerPoint.

5. Ability to work independently and collaboratively in a team.

6. Strong problem-solving and decision-making abilities.

7. Ability to prioritize tasks and work under pressure.

Required Qualifications:

1. Diploma or equivalent; a degree in business administration, sales or logistics or a related field is preferred.

2. Prior experience in a sales support or administrative role will be an added advantage.

3. Excellent written and verbal communication skills.

4. Strong numerical and analytical skills.

5. Ability to adapt to changing priorities and work in a fast-paced environment.

6. Professional and friendly demeanour.

Join a Leading International Bank – Elevate Your Career in Wealth Management

We are looking to connect with experienced and ambitious bankers ready to take their careers to the next level.

If you have a proven track record of acquiring and managing high-net-worth individuals (HNWI) and are eager to grow your portfolio or lead a team, we have an exciting opportunity for you.

What You’ll Do

Build and Grow Your Client Base: Acquire and manage relationships with HNWI clients by offering tailored financial solutions that meet their unique needs.

Deliver Tailored Wealth Management Services: Provide expert advice on investments, banking, and estate planning for both new and existing clients.

Stay Ahead of Market Trends: Actively monitor financial markets to keep clients informed and adjust strategies to optimize their portfolios.

Be a Trusted Advisor: Maintain strong client relationships through exceptional service, regular reviews, and personalized financial plans.

What We’re Looking For

Relationship Manager with Proven Success: You are currently a Relationship Manager with a strong track record of managing HNWI clients and delivering customised financial solutions.

Product and Market Expertise: You possess in-depth knowledge of wealth management products, services, and financial markets.

Entrepreneurial and Client-Focused: You have an entrepreneurial mindset with a passion for client success and a results-driven approach.

Client Acquisition Skills: Experience in bringing a client book is a strong plus, but we also value your ability to identify and bring in new clients.

What We Offer

Unrivaled Global Platform: Access a world-class suite of banking and wealth management products to better serve your clients.

Competitive Rewards: Attractive base salary, performance bonuses, and long-term incentives for outstanding results.

Your Qualifications

Minimum of 5 years of experience in wealth management.

Strong knowledge of wealth management products, services, and financial markets.

Proven ability to manage relationships with HNWI clients and provide tailored solutions.

Entrepreneurial, self-motivated, and driven to succeed in a dynamic environment.

Reg No. R22104718

BeathChapman Pte Ltd

Licence no. 16S8112

* near Shenton Way MRT

* Basic + AWS + VB

• Responsible for all the trade related supporting activities from assistance of traders, communication with customers / within departments for payment arrangement, price confirming and accounting administrative support.
• As a member of the department, the incumbent is expected to execute assigned duties in ensuring timely and accurate execution of transactions and necessary various risk management activities and journal entries.
• Communicating with customers / within departments for necessary arrangements such as confirmation of price fixing, payment arrangements, inventory management, etc.
• Maintaining accuracy of trade data stored in trading system through input and reconciliation.
• Recording trade data and ensure accuracy of various reports/calculations.
• Account Receivable / Account Payable checks.
• Maintaining proper filing of documentation (hard and soft copies).
• Coordination of structuring business process.
• Any other duties as assigned by Senior Manager or General Manager from time to time.

Requirement:

 Has working experience in the Oil and Gas industry with general accounting knowledge (SAP);

 Basic knowledge on international commodity trade (INCOTERMS, trade finance, etc.);

 Other commodity trade knowledge may be taken into consideration, if there is no experience in international Oil & Gas industry;

 Proficient in MS Office applications.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Must Have

• Experience in providing VIP/Class A support
• Expertise in End User Support including Hardware IMAC and troubleshooting
• Expertise in Remote Desktop and Laptop troubleshooting
• Knowledge on Server, Network, Printer and Peripherals
• Experience in providing Airport Terminal, Kiosks and Hangar device support

Roles & Responsibilities

• Risk assessment, vulnerability management, and developing compliance frameworks to protect cardholder data.
• Asset and incident management (Handling Change Request & Incident tickets in large-scale) and provides operational support such as incident resolution, Incident escalation, Critical situation disposition and closure.
• Installing and troubleshooting Symantec, MS-Defender, McAfee endpoint encryption, CrowdStrike, CarbonBlack , GuardiCore Anti-virus products and analysed malware behaviour & vulnerability closure in Endpoints and Servers.
• Working knowledge of client deployment build technologies, software distribution, Implementation and Migration activities.
  

The Crisis Support Executive (CSE) in the Crisis Support Team supports the work of the Core Services by conducting initial assessment of clients’ risks and needs. This includes classifying of incoming calls, emails and text messages according to the risk levels. He/she decides the required follow up actions, which typically include referring of cases to the Clinical Team for crisis support or counselling.

CSE also makes preliminary outgoing calls, emails or text messages, if necessary, to facilitate the initial assessment in terms of client risk level. He or she provides frontline support to volunteers who are manning the organization’s 24-7 hotline service.

Duties and Responsibilities:

• Conduct initial assessment and classify incoming calls, emails and text messages according to the risk levels. Scope of work includes:

1. Classify calls, emails, text messages on the system
2. Make outgoing calls, emails or text messages where necessary to facilitate assessment
3. Provide first level response to low-risk clients where necessary
4. Provide information on SOS services or on community resources to third party callers
5. Support in the administration and documentation of the processes
6. Refer cases to the Clinical team for follow up actions/ crisis support interventions
7. Coordinate on the activation of emergency support where applicable

• Frontline support to volunteers (SAMs) who are manning the organization’s 24-7 Services. Scope of work includes:

1. Assist with phone or chat duties in the event of shortage of volunteers
2. Being activated onsite to support persons in crisis or next-of-kins
3. Support in training and supervision of trainee volunteers
4. Orientate and guide new volunteers who have just started performing call or messaging duties on their own
5. Support and guide volunteers in the Phoneroom or over online platforms by listening in during calls or monitor chats and provide consultation where appropriate
6. Conduct debrief sessions with volunteers where necessary, especially for those who handled calls or chats with imminent risks and experienced distress as a result
7. Update volunteers on callers’ or clients’ development
8. Provide off-site support for volunteers outside of office hours where necessary

Educational Qualification:

• Diploma or equivalent in Social Work, Psychology or in Counselling (preferred)

Relevant Experience:

• On-the-job training available
• At least 1-2 years of experience in the Social Service Sector (preferred)
• Understands the Social Service landscape (preferred)
• Experience in volunteer management or volunteered with other SSAs or hotline operation (preferred)

Behaviour Traits & Attitude:

• Self-motivated
• Good team player
• Possess good interpersonal communication skills
• Willing to perform shift work which includes evenings, overnights, weekends and on public holidays (mandatory)
• Strong analytic and problem solving skills (preferred)

At Fitch, we have an open culture where employees are able to exchange ideas and perspectives, throughout the organization, irrespective of their seniority. Your voice will be heard allowing you to have a real impact. We embrace diversity and appreciate authenticity encouraging an environment where employees can be their true selves. Our inclusive and progressive approach helps us to keep a balanced perspective. Fitch is also committed to supporting its employees by advancing conversations around diversity, equity and inclusion. Fitch’s Employee Resource Groups (ERGs) have been established by employees who have joined together as a workplace community based on similar backgrounds or life experiences. Fitch’s ERGs are available to connect employees with others within the organization to offer professional and personal support.

With our expertise, we are not only creating data and information, but also producing timely insights from every angle to influence decision making in this ever changing and highly competitive market. We have a relentless hunger to innovate and unlock the power of human insights and to drive value for our customers. There has never been a better time to make an impact and we invite you to join us on this journey.

Fitch Solutions provides data, research and analytics that help clients excel at managing their credit risk, offer deep insight into the debt investment market, and provide comprehensive intelligence about the macroeconomic environment. All available on our platform, Fitch Connect, designed and built using our credit, macro and industry expertise to help you make more informed decisions.

Sales Support Associate, Singapore

Fitch Solutions is currently seeking a Sales Support Associate based out of our Singapore office.

The Sales Middle Office team is seeking a Sales Support Associate to aid the Sales team in the processing of their opportunities and troubleshooting any other Salesforce issues they may encounter.

The primary function of the Sales Middle Office team is to work with Sales, Client Services, Sales Operations and other teams within Fitch Solutions in a number of areas including supporting the Global Sales team in the processing of opportunities, design, set up and management of clients’ access, setting commercial pricing strategy and the management of enhancements to Salesforce.

What We Offer:

• Excellent opportunity for the right candidate in a time of expansion of size and responsibilities within the team.
• Opportunity to gain experience and knowledge of Fitch Solutions products and operational processes.

We’ll Count on You To:

• Support the Sales Team in processing Salesforce opportunities and agreements daily.
• Troubleshoot both technical and user-related issues.
• Advise Sales on the best practices for contract processing via Salesforce
• Work with work with the sales teams to increase their knowledge of the Salesforce Contract Lifecycle Management process.
• Identify and report Salesforce system bugs and enhancements to the Salesforce Product Owner.
• Improve sales processes within the Salesforce environment.
• Maintain up-to-date supporting documentation and internal systems.

What You Need to Have:

• Experience in a Sales Support function.
• Demonstrable knowledge of sales processes using a CRM tool such as Salesforce.
• Customer service orientation (Sales Teams are your client).
• Strong analytical and creative problem-solving skills.
• Ability to manage multiple tasks and prioritize effectively.
• Proficient in written and verbal communication in English.
• Excellent organizational skills.
• Ability to work effectively with all levels of the organization; track record of developing relationships grounded in trust and credibility.

What Would Make You Stand Out:

• Proven ability to work effectively with all levels of the organization.
• A track record of developing relationships based on trust and credibility.
• Self-motivated with a willingness and aptitude to lean about Fitch business process and products.
• Adaptability to thrive in a fast-paced and evolving environment.
• Knowledge of Jira / Confluence

Please apply directly at https://careers.fitch.group/job/Singapore-Sales-Support-Associate%2C-Singapore/1120564401/

Fitch Group is a global leader in financial information services with operations in more than 30 countries. Wholly owned by the Hearst Corporation, we are comprised of three main businesses: Fitch Ratings | Fitch Solutions | Fitch Learning.

For more information please visit our websites: www.fitchratings.com | www.fitchsolutions.com | www.fitchlearning.com

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Fitch is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

This position is an additional headcount within the team to enhance client support and service delivery.

Responsibilities:

• Client Assistance: Provide exceptional service to clients by addressing inquiries, resolving issues, and ensuring a positive experience.
• Administrative Support: Assist Relationship Managers (RMs) with scheduling meetings, maintaining accurate client records, and performing other ad-hoc tasks assigned by RMs.
• Documentation Management: Handle the preparation, review, and processing of account opening documents, investment transactions, and compliance-related paperwork.
• Coordination: Collaborate with internal teams, such as compliance and operations, to ensure seamless service delivery.
• Reporting: Generate and distribute reports on client portfolios and investment performance.
• Relationship Management: Build and maintain strong relationships with clients, understanding their financial goals and needs.

Qualifications:

• Basic understanding of finance, business, or a related field.
• Knowledge of compliance and KYC processes is advantageous.
• Previous experience in wealth management or financial services is preferred, but not required.
• Strong communication and interpersonal skills.
• Proficiency in financial software and Microsoft Office Suite.
• Detail-oriented with strong organizational skills.
• Ability to speak and write Japanese is a plus, but not mandatory.

Skills:

• Ability to multitask and manage time effectively.
• Strong analytical and problem-solving skills.
• Customer-focused with a positive attitude.

Salary: Negotiable based on experience.

Job scope

• Assist Management with strategic planning and overall business management of the Branch’s operation, including coordinating with Head Office and business units on business analysis, target management, cost management, resource utilization and projections.
• As a window to Head Office International Banking Division, support information and data request from Head Office and facilitate with the collation among the Branch’s various units.
• Assist Administration Team Head with the management of administrative functions and execution of related tasks.
• Drive or participate in projects/initiatives in respect of the Branch’s support and administrative functions, including general affairs, HR, operation risk and business contingencies. To collaborate with various stakeholders such as compliance team, risk team and consultants.
• Assist with policies and procedures update and implementation to ensure smooth operations, including facilitating in the communication and clarification of policies and procedures rolled out by Head Office
• Ensure compliance with legal and regulatory requirements related to administrative functions and general affairs, including management of internal and external auditors’ requests.
• Drive processes improvement and explore with Heads Office on streamlining of work flows.

Other job requirements

• At least 8 years of relevant experience in business support or analysis, with at least 4 years of Banking industry preferred.
• Degree in Business Administration, Banking and Finance, Accounting or equivalent preferred.
• Ability to identify and address issues at a holistic level while maintaining a detailed-oriented and independent approach to analysis.
• Good communication skills to facilitate coordination with stakeholders in Taiwan Head Office and Singapore Branch.
• Capable of thriving in a fast-paced environment where multitasking is common. Ability to handle escalations and drive to resolutions effectively.

Responsibilities:

• Oversee good commercial relationship with all customers
• Monitor programs and procedures to ensure on-time delivery and customer satisfaction with the team
  Manage and implement the process improvement and changes enabled by IT systems
  Provide in-house support to the Sales Personnel in handling sales quotations, SOPs, RFQs and enquiries pertaining to assigned accounts
• Liaise and coordinate with global offices/agents with regards to sales-related enquiries, as well as shipment monitoring/coordination in accordance to account SOP set up
• Generate weekly/monthly reports for internal and external customers, in accordance to their requested format
• Review, update and maintain SOP, quotations and RFQ results for assigned accounts in server/systems
• Follow up on customer issues or handle disputes as and when necessary
• Develop and direct procedures pertinent to the effective and efficient operation of the Sales Support Team
• Provide feedback to the Operations team to ensure all customers have accurate and timely information on order status and/or changes
• Ensure company policies & procedures, confidentiality, legal and ethical guidelines, such as Delegation of Authority are clearly communicated and adhered to
• Coach and guide new hires and junior team members for development and alignment

Qualifications and Experience

• Diploma in Marketing, Logistics, Supply Chain Management or equivalent
• Minimum 5 of relevant experience in Freight Forwarding Industry
• Good knowledge of Cargowise One is advantageous
• Good knowledge of Ocean Freight Quotation

Interested candidates, please send your updated CV to [email protected]

Tempserv Pte Ltd (06C3745)

R1983591

Job Description:

• Provide general administrative and operations support to the HR department.
• Perform resume screening, shortlisting applications for most suitable candidates and arranging interviews.
• Any other ad hoc duties assigned.

Requirements / Qualifications:

• Minimum GCE ‘O’ Level/Diploma/Degree
• Good communications and interpersonal skills
• Proficient in MS Office applications
• Minimum 2 years working experience in a similar position.
• Hardworking and self-motivated to get work done
• Training will be provided
• Able to start work immediately

Location:

Central

Working Hours:

Monday – Friday: 8:30am to 6:00pm

We regret only shortlisted candidates will be notified.

More details will be shared during the interview.

ML Consulting Pte Ltd

EA License No: 91C2939

Job Responsibilities:

• Demonstrate elite skincare products to the customers
• Guide customers through our service offering and promote product benefits
• Build and establish new customer prospects
• Maintain strong relationships with customers to indirectly boost sales, and ensure excellent customer service and after-sales support.
• Providing excellent customer service and support, including handling any after-sales issues, is an important part of this role.

Requirements:

• No Experience Required - Professional Training will be provided
• Excellent Customer Service and Communication Skills
• Passionate about the beauty and service industry
• Entry levels are welcomed too, training will be provided

Responsibilities:

Involved in one or more teams in supporting and maintaining systems, up and running smoothly

• Report to the Team Lead/Service Delivery Manager and in fulfilling SLA and KPI in accordance with maintenance contractual agreement.
• Candidate with strong knowledge or skillset will be considered as Team Lead.
• Assist Team Lead/Service Delivery Manager to deliver contract obligation within budget.
• Able to operate and thrive in a dynamic work environment where you are required to liaise with both internal and external stakeholders.
• Liaison with procurement and equipment vendors.
• To perform routine Preventive Maintenance in accordance with the maintenance instructions / procedures.
• To carry out Corrective Maintenance in accordance with the maintenance instructions / procedures, involving fault troubleshooting, diagnosis & replacement of software/equipment/module/component at sites and/or workshop.
• Provide engineering services such as engineering reports, supply support, configuration control and management and obsolescence management.
• Provide solutions to technical problem associate with IT systems.
• Ability to install/configure/backup & recovery/manage/troubleshoot servers (MS Server, VMWare and Linux), clients, storages, SharePoint and network related issues with relevant IT security standards.
• Arrange and attend monthly meetings with customers.
• Perform 24/7 off-site standby for fault activation after office hours.
• Work location at Ang Mo Kio.
• Required to travel to sites for work.

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

Job Descriptions:

• Prompt processing of Sales Quotations, Customer Purchase orders in ERP system;
• Preparation of commercial documentation for deliveries/collections and logistical arrangements with customers and transportation company;
• Supporting Sales team in co-ordination with customers with regards to queries, updates of repair status, checking on parts availability and complaints;
• Monitor and management of customers’ stock levels:

- Prompt request for parts/units from customers for our internal repair jobs queuing and planning;

- Requesting top-ups when stock levels are running low or fully depleted;

- Requesting purchase orders for stocks which have reached low levels but still pending for POs

• Monitoring of Purchase Orders availability in customers’ portals;
• Accurate and timely data input/update of internal records in ERP system;
• Customers site visits will be required during special occasions

HOW TO APPLY:

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Involved in one or more teams in supporting and maintaining systems, up and running smoothly

• Report to the Team Lead/Service Delivery Manager and in fulfilling SLA and KPI in accordance with maintenance contractual agreement.
• Candidate with strong knowledge or skillset will be considered as Team Lead.
• Assist Team Lead/Service Delivery Manager to deliver contract obligation within budget.
• Able to operate and thrive in a dynamic work environment where you are required to liaise with both internal and external stakeholders.
• Liaison with procurement and equipment vendors.
• To perform routine Preventive Maintenance in accordance with the maintenance instructions / procedures.
• To carry out Corrective Maintenance in accordance with the maintenance instructions / procedures, involving fault troubleshooting, diagnosis & replacement of software/equipment/module/component at sites and/or workshop.
• Provide engineering services such as engineering reports, supply support, configuration control and management and obsolescence management.
• Provide solutions to technical problem associate with IT systems.
• Ability to install/configure/backup & recovery/manage/troubleshoot servers (MS Server, VMWare and Linux), clients, storages, SharePoint and network related issues with relevant IT security standards.
• Arrange and attend monthly meetings with customers.
• Perform 24/7 off-site standby for fault activation after office hours.
• Work location at Ang Mo Kio.
• Required to travel to sites for work.

Requirements:

• Bachelor's degree / Diploma in Computer Engineering/Computer Science, IT, Networking and/or equivalent (candidates with lesser academic qualifications may be considered for other positions)
• Minimum of 2-3-year experience in a similar engineering-related capacity. Fresh graduates may be also considered.
• Knowledge in managing and maintaining IT and networking equipment.
• System knowledge and technical skill with experience on the following:

1. System: Microsoft Windows 7/8/10, Windows Server 2003-2019, SharePoint, Microsoft Exchange 2007/2010, MS_SQL, Office, Active Directory, DNS, DHCP, File Services, FTP.
2. System: Red-Hat, Linux
3. Virtualization software: VMware
4. Networking Equipment: Firewall, Routers, Switches

• NAS Storage: SAN Storage, NetApp Storage
• Good diagnostic and fault solving skills
• Positive work ethics and team player.
• Takes ownership of responsibilities
• Thrive in multi-disciplinary and cross-functional environments
• Able to work effectively in an indoor/outdoor environments
• Knowledge on “know how” to perform clients and servers hardening, OS & software patching will be an added advantage.
• Knowledge in Networking, Microsoft System Administration, SharePoint, Red-Hat, Linux, VMware and Storage functions will be an added advantage.
• Preferably with experience in System-Level Maintenance in the following disciplines is highly preferred (Networking, computer/servers and Storage function). Other Engineering-related experience may be considered.
• Evident in written, verbal and interpersonal skills
• Proficient in MS Office (Words, Power-point & Excel)
• Preferably with Class 3 Driving License

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

Key Responsibilities:

• Provide daily onsite IT support for hardware, networks, and software, including laptops, desktops, and mobile devices (Android/iOS) to customer's workplace.
• Ensure timely resolution of customer issues by troubleshooting and diagnosing problems.
• Document tasks and updates in the ticketing system or inform the team lead.
• Configure client equipment to connect to corporate networks and domains.
• Adhere to and enforce IT, security, and acceptable use policies.
• Deliver training to clients on the use of systems and applications when necessary.
• Offer technical support to users and other engineers in Singapore.
• Help maintain and keep track of IT assets, including assigning and disposal.
• Liaise with vendors for the repair and maintenance of IT-related equipment.
• Execute Windows deployment and migration projects.

Requirements:

• Min 2 year of FSS experience supporting a large customer base
• Proven experience in providing IT support, preferably in a field service capacity.
• Solid knowledge of hardware, networking, and software troubleshooting.
• Familiarity with IT asset management and vendor coordination.
• Experience with Windows deployment and migration.
• Excellent communication skills and a customer-centric approach.

About Grasshopper

Grasshopper is a prominent technology provider headquartered in Singapore. We uphold core values of honesty, integrity, and teamwork, guiding our future success. Our cutting-edge, in-house technology places us at the forefront of electronic trading advancements.

As a key member of the Production Support Team, you'll:

• Provide operational support for both the trading and tech teams
• Investigate infrastructure/application issues on a live production system
• Monitor applications and infrastructure alerts, reacting quickly
• Ability to troubleshoot and escalate application issues
• Build/deploy tools to improve our automation and monitor stack
• Take ownership and respond to open support tickets
• Prepare/update new or current technical documentation and troubleshooting guides
• Respond to queries and issues raised by users

We'd love for you to have:

• 1 to 3 years of strong experience with Linux (Bash)
• Python/Shell scripting
• Experience dealing with a global infrastructure setup with over 200 servers
• Experience developing automation scripts to improve procedures
• Self driven and motivated with a thirst for learning

It will be highly useful if you have prior experience in the following technologies:

• Knowledge of configuration management tools like Puppet/Ansible
• Familiar with monitoring tools like Nagios/Icinga
• Knowledge of database, influxDB, mysql
• Good knowledge of CentOS/RHEL/Fedora
• Good knowledge of Networking
• Good knowledge of CI tools like Jenkins, Gitlab CI, Terraform.
• Familiar with public cloud providers like Google cloud, AWS
• Familiar with confluence, JIRA
• Knowledge of exchange trading protocol ITCH/OUCH/FIX
• Good knowledge of exchange connectivity and onboarding process
• Hands-on experience on setting up workstation with multiple screens
• Active Directory knowledge would be a plus

What we offer:

• 21 days annual leave
• An opportunity to learn from experienced professionals, fostering mentorship opportunities and personal growth
• Comprehensive Insurance Package with extended coverage for dependents
• Well stocked pantry
• Annual Dental & Wellness budget
• Gym membership
• Employee bonus referrals

What you can expect working at Grasshopper:

At Grasshopper, you will be working in a diverse and dynamic environment. With more than 16 nationalities working in an open office, communication is essential to performance. We give employees a high level of autonomy and encourage them to get creative, take risks, make mistakes and learn from them. The sprint is on!

Grasshopper is an equal opportunity employee.

Job Description

• Monitor and maintain office network infrastructure, ensuring optimal performance and security through regular maintenance and updates.
• Manage incidents, change requests and support projects related to network and system operations where needed
• Act as an escalation, point for customer problems & contact for service issues, and commit to SLA requirements of our ticketing system, ensuring timely resolution of technical issues.
• Ensuring network systems are compliance to security policies, follow the standard operating process (SOP)
• Implement and maintain IT security measures, including firewalls, to safeguard company data and systems.

Job Requirements

• Diploma or degree in Computer Sciences, Information Technology or a related field preferred
• Minimum 2 years of relevant experience operating in a similar role.
• In-depth knowledge of computer hardware, software, and OS (Windows and macOS).
• Understanding of TCP/IP, IP addressing and LAN technology including switching and routing fundamentals.
• Understanding of incident, problem, and change management processes.
• Competent at documenting standard operating procedures and knowledge articles.
• In-depth knowledge of best practices, control, and monitoring of network infrastructure.
• Ability to cover after-office hours and weekend support when needed.
• Proactive, strong ownership mindset and willingness to learn in a fast-paced environment.
• Good problem-solving and analytical skills.
• Good interpersonal and communication skills to interact effectively at all levels.

Preferred Qualifications:

• Hands-on experience in Windows server administration and basic knowledge in Linux server administration is a plus.
• Professional Qualification - Microsoft Certified/CCNA is a plus.
• Knowledge of basic setup and configuration of Cisco devices such as firewall, switch, IP phones, wireless controller and access points is a plus.

Potential candidates with limited experience are welcome to apply.

Job Overview:

The HR and Administrative Support Assistant plays a crucial role in delivering extensive HR and administrative assistance to facilitate the efficient functioning of the dental clinic. This position entails involvement in recruitment, onboarding, employee relations, office management, and the promotion of a positive and productive workplace atmosphere.

Core Responsibilities:

Human Resources:

Recruitment and Onboarding: Support the posting of job advertisements, resume screening, interview scheduling, and the coordination of the onboarding process for new employees.

Employee Records: Ensure the maintenance of precise and current employee records, encompassing personal details, contracts.

Training and Development: Assist in organizing training sessions, keeping training records, and confirming that all staff members have completed necessary training.

Payroll Support: Work in conjunction with the payroll department to facilitate accurate and timely payroll processing, including monitoring attendance, leave, and overtime.

Administrative Support:

Office Management: Oversee the smooth operation of the clinic's office, which includes managing office supplies, equipment upkeep, and vendor relations.

Scheduling and Coordination: Help in arranging meetings, managing calendars, and coordinating events or activities within the clinic.

Documentation and Filing: Maintain systematic filing systems for, employee documents, and other essential paperwork such as submission of medisave and insurances.

Communication: Serve as a liaison between clinic personnel and external entities, ensuring effective and clear communication.

Adhoc: Will be required to do front desk duties when required.

Qualifications:

Education: Diploma in Human Resources, Business Administration, or a related discipline is preferred.

Experience: A minimum of 1-2 years of experience in HR and/or administrative support is desirable. No experience is also welcome to apply.

Responsibilities

• Support operations of production networks in a hyper-scale and heterogeneous environment.
• Perform deep dives on complex technical issues across networks, ranging from automated tooling to hardware failures and network issues.
• Follow through escalations till closure, analyzing and leading investigation across domains and functional teams.
• Anticipate potential operational risks and develop strategies to mitigate/minimize.
• Participate and improve escalation and emergency response with detailed postmortem while addressing issues systematically to prevent future occurrences.
• Align with cross-functional relationships with Network Engineering, Systems Engineering, Traffic, Logistics, Program Management, and OEM partners to deliver superb operational results and manage the performance of external vendors.
• Participate in the oncall rotation with the global operations team.

Qualifications

• BS or MS in Computer Science, Computer Engineering, or a related technical discipline, or equivalent experience
• 5+ years solid internetworking experience in large ISP internet network, CDN/Edge network, handling at least Tier 2 escalations
• Expert knowledge of TCP/IP and IPv6, L3 Switching, BGP, packet capture and analysis, (TCP/UDP/HTTP) Protocol session communication.
• Intermediate knowledge on Linux system, DNS, HTTP, server hardware.
• Knowledge on power and cooling in a large data center
• Knowledge of data driven analysis on large scale data to find problems and root cause
• Experience in implementing/maintaining the monitoring, alerting and repairing systems for production network in a DevOps environment.
• Has done scripting and/or coding in languages such as Python or GO for monitoring and alerting or provisioning.

*Minimum qualifications*

• Network operations experience on supporting large-scale network infrastructure or internet infrastructure (CDN or IAAS or large IXSP internet network
• Engineering degree, or a related technical discipline or equivalent experience.
• Proficient in at more than one of the domains: IP network, caching appliance infrastructure, CDN/Edge network, DNS, HTTP/S including topology, protocol, hardware and architectures, linux system, network wide alerting and automation (with real hands-on), scripting and/or coding for automation. Preferred candidate to be multi skilled in multi domains.
• Experience working within a global team and collaborate with cross-functional teams in a fast-paced and dynamic environment with limited supervision.

Technical Support Officer

Working Schedule: Shift Hours (7am to 4.30pm / 2pm to 11pm)

Salary: up to SGD 2500 per month + AWS + VB

Responsibilities

• Coordinate with Maintenance Team and the staff to monitor performance of the kiosks
• Perform remote troubleshootingon the kiosks if required
• Verify data from maintenance team to ensure data accuracy and improve the ease of understanding.
• Assist in all systemwide software deployment activities to all kiosks
• Monitor performance of kiosks post software deployment for potential faults/issues.
• Generate backend reports of the kiosks for investigation purposes.
• Create Work Orders in System to record details of fault troubleshooting.
• Any ad-hoc additional duties as instructed if required.

Requirements:

• Minimum Nitec in Engineering or any other relevant field.
• Proficient in Microsoft Office (especially in Excel).

Interested applicants please WhatsApp to Wa.me/6590100921

Toh Jun Xian

Senior Consultant

R1879771

Revup Proservices Pte Ltd

EA.24C2366

Responsibilities:

• Spearhead outreach and partnership efforts by actively participating in the planning, execution, and monitoring of financial literacy programs and community-focused initiatives.
• Coordinate with diverse stakeholders, including local organizations, community groups, and financial institutions, to ensure project deliverables are met on time and within scope, fostering collaborative ties.
• Manage expenses, purchase orders/contracts, and gift premiums’ reports to ensure efficient use of resources and financial transparency.
• Consolidate reports, including tracking and monitoring volunteer team activities, internal outreach efforts, and other management reports to showcase the impact of financial literacy initiatives within the community.
• Conduct research on financial literacy outreach trends and advancements to provide insights that inform the development of impactful, community-oriented projects.
• Collaborate cross-functionally with finance, education, and social service teams to ensure successful, financially empowering project outcomes for the community.
• Provide general administrative support, including premium coordination, procurement, payment processing, and contract status updates to maintain efficient programme operations.
• Support staff engagement programmes, such as manager conferences, workshops, and team-building activities, to foster a culture of community-driven financial literacy initiatives.

Requirement:

• Bachelor’s degree in Business Administration, Banking or in any related majors
• At least 6 months to 1 year of experience in Project Management Office (PMO) or Business Support role.
• Proficient in Microsoft Office applications.
• Excellent stakeholder management skills.
• Good to have experience working in non-profit organisation (NGO).

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

Location: Toa Payoh

Working hour: 5-day work week (4 weekdays + 1 weekend every week), 10am-7pm

Salary: $4,000 - $5,000

Duties

• Welcome customers by making their journey to ownership a delightful experience.
• Regularly update the internal system to ensure accurate and timely delivery information is available to management.
• Prepare vehicles and host delivery appointments, including new owner orientations tailored to the individual customer’s needs and comfort level.
• Support the Delivery Manager in delivery center operations, task completion and ensuring superior customer service.
• Contribute ideas toward improving the delivery experience, as well as back-end processes and procedures.
• Demonstrate a mastery of all products and services, as well as local incentives for EV owners.
• Keep up with industry trends and best practices.

Requirements

• At least 5 years relevant experience in administrative and customer-facing role
• Comfortable working in a fast-paced environment
• Proven ability to work well with others in a team
• Self-starter who is goal-oriented and highly motivated
• Excellent communication skills and attention to detail
• Consistent record of customer service excellence
• Enthusiastic and passionate about the changes in the personal transportation industry
• Strong organization and time management skills
• Ability to work evenings, weekends, and holidays
• Ability to work across multiple systems
• Bachelor's degree or equivalent combination of education and experience
• Valid driver’s license, 2-year minimum driving record required with a clean driving histor

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

Summary of Responsibilities

• Handle office and operation administration duties
• Ensure proper timely filing of all F&B and financial documents
• Perform daily store sales reconciliation
• Perform data entry for store sales
• Handle staff recruitments and interviews.
• Handle all MOM work pass related matters (permit applications, cancellations etc
• Register basic and refresher food course for all employees
• Maintain records on coaching and counselling, training, leave, work injuries etc
• Ensure that shifts and leaves are recorded accurately and timely.
• In-charge of collection of cash bags from stores and prepare checklist
• Comfortable in handling cash counting, sorting, and taking charge of cash floats.
• Assist to process monthly payroll.
• Handle and coordinate F&B promotions and events.
• Perform any other general admin duties as assigned.

Requirements

• Applicants must possess at least “O” Level or Diploma in any field.
• 1 year work experience in any industry.
• Team Player with strong ability to work independently
• Positive work and learning attitude
• Proficient in computer skills, especially Microsoft Word and Excel
• Bilingual in English and Mandarin.
• Singaporeans only.