Location: Jurong West

Requirements:

• Diploma in Science or its equivalent
• At least 1 year of experience supporting school operations.
• Preferred experience as a lab assistant in science laboratory school environment.
• Experience in creating digital resources such as presentations and videos according to Science Experiential Learning Experiences using powerpoint.

Scope of works:

• Preparation of resources / materials for Science laboratory activities and enrichment programme.
• Label and keep records of teachers’ desk copies, reference books, lab apparatus and chemicals
• Pack and organise the resources in the Science Rooms.
• Ensure lab equipment, materials and specimens are in good working conditions.
• Conduct stock-take at least twice a year and Maintain a stock book.
• Ensure safety of pupils in the Science rooms. Report any incident to Science HOD.

Responsibilities:

Program Support Activities

• Develop and deliver training within the scope of ATM system contracts.
• Develop and maintain the training syllabus including:Production and maintenance of training methods/tooling and documentation as directed by the Training Manager.
  Maintenance of eLearning syllabus/content.
  Managing access to eLearning as required by project/program requirements.
• Provide operational support to V&V:Contributing to test validation on time and on budget, in cooperation with the customer representatives, during Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT) at the program’s relevant site
• Contributing operational concept/context to the correction and validating the Problem Change Reports (PCR’s) in coordination with the other teams (e.g. System Engineering, V&V)
• Contribute to the maintenance of traceability between customer requirements and the functional baseline
• Support Technical Working groups both internally and externally to define technical solutions that are operationally fit-for-purpose.
• Develop and conduct test procedures in conformity with specifications in order to ensure customers’ acceptance of ATM products.
• Provide system use guidance to existing and potential customers when required.
• Deliver ATC Awareness training as required to internal AMS teams.

Bid and Strategic Business Activity

• Provide ATS support and advice to the Thales Engineering and Marketing teams.
• Support development of Sales & Marketing Department product demonstrations in responding to Requests for Tender.
• Deliver product demonstrations to:prospective clients
  client management, technical and operations personnel.
• Review and provide feedback of proposed enhancements of the TopSky product [product roadmap]
• Assist the Operational Support and Training Manager with preparation/validation of AOS estimates in the context of projects/bids

General

• Prioritisation of competing deadline activities
• Identify risks, and propose effective solutions; execute mitigation actions and report on outcomes and residual risks
• Provide recommendations to Lead ATC Operations Specialist and Operational Authorities on modification of ATM related products/features.

Requirements:

• At least 5 years of Operational ATC experience across multiple disciplines.
• Firm understanding and demonstrated experience in training development and instruction.
• Significant ATM product knowledge or at least 2 years as a member of a Project Team involved in the implementation of a modern ATM system
• Excellent written and oral communications skills
• Capable of working in a self-directed environment without direct supervision
• Ability to work in a multicultural environment,
• Assist in ensuring a harmonious work environment in all departments that you are working with by upholding Thales's key values
• Comply with all relevant company Occupational Health, Safety and Environmental policies and frameworks and work practices, with the intent of preventing or minimising accidental exposures to self, colleagues, visitors and/or the environment and to ensure safe work practises at all times.
• Comply with all relevant Company policies and procedures
• Willingness to undertake periodic interstate or international travel as part of project/program support.
• ATM End users in-the-field use of Thales solutions / products.
• Operational activities, organisations, roles and customer decision making processes when implementing Thales solutions / products.
• The trend of the evolutions of the strategic operational approaches and the future needs of the customers / users.
• Air Traffic Control Licence (Current or previously held) will be added advantage.
• Knowledge in Operating System [UNIX, Linux, Windows] will be added advantage.
• Proven problem identification and analysis skills and system requirements analysis skills
• PC Software - Word, Access, Excel, PowerPoint, AuthorIT.

• Develop channel partners’ aftermarket capability in a geographic area by resolving product, performance, and process issues.
• Resolve product process and technical issues and ensured dealers meet customer ownership experience, profitability, and growth expectations.
• Communicates with factories on appropriate issues and solutions
• Delivers product training, technical, and/or management training to channel partners, company employees or customers
• Facilitates channel partner employee development by counseling them on training plans and class enrollment.
• Administer product warranty, product support policies and/or processes and other reimbursement policies.
• Provides marketing support to ensure product optimization via customer clinics and assisting with demonstrations and farm shows.

Job Summary

The Water Treatment Marketing Support Engineer will provide technical support to the marketing team, focusing on membrane filtration technologies and water treatment solutions. This role involves collaborating with sales teams, customers, and engineering departments to effectively communicate product benefits, conduct market research, and support business development initiatives.

Key Responsibilities

1. Technical Support: Provide in-depth technical knowledge of water treatment processes, particularly membrane technologies (e.g., Nano Filtration, Reverse Osmosis) to assist the marketing and sales teams.
2. System Design: Develop and optimize designs for membrane filtration systems, including Nano Filtration and Reverse Osmosis technologies.
3. Water Quality Assessment: Analyse raw water quality data to determine treatment requirements and evaluate the effectiveness of membrane technologies.
4. Membrane Selection: Evaluate and select appropriate membranes based on performance specifications and project requirements.
5. Process Optimization: Identify opportunities to enhance system efficiency and increase water recovery rates.
6. Troubleshooting: Support operational teams in diagnosing issues related to membrane fouling, scaling, and maintenance.
7. Documentation: Maintain accurate records of system performance, maintenance activities, and compliance with quality standards.
8. Customer Engagement: Engage with customers to understand their requirements and provide tailored solutions that meet their specific water treatment challenges.
9. Training and Education: Develop training materials and conduct workshops for internal teams and customers on product features, benefits, and applications.
10. Marketing Materials: Contribute to the creation of marketing collateral such as brochures, case studies, and technical papers that highlight product advantages and applications.
11. Feedback Loop: Gather customer feedback on products and services to inform future product development and marketing strategies.

Qualifications

1. Diploma, equivalent or higher, with a major in Chemical Engineering, Environmental Engineering, Water Resource Management, or a related field.
2. Knowledge of design and visualization software such as AutoCAD is a plus.
3. Experience: Minimum of 3 years of experience in water treatment processes or related fields with a focus on membrane technologies.
4. Communication Skills: Excellent verbal and written communication skills for interacting with technical teams, customers, and stakeholders.
5. Presentation Skills: Ability to present complex technical information clearly and effectively to diverse audiences.
6. Bilingual in English and Chinese is required.
7. Technical Skills:

6.1. Strong understanding of membrane filtration technologies (Nano Filtration, Reverse Osmosis).

6.2. Familiarity with water quality parameters and analytical methods.

6.3. Experience in market analysis and product positioning.

Desired Attributes

1. Strong analytical skills with a problem-solving mindset.
2. Ability to work collaboratively within cross-functional teams.
3. Proactive approach to identifying opportunities for improvement in products and processes.

Working Conditions

1. The position may require occasional travel for customer visits, trade shows, or training sessions.
2. Flexibility to work in a dynamic environment with changing priorities.
3. Salary (commensurate with experience): S$3200 – S$ 4200.
4. A part-time position is also available for application.

Application Process

1. Interested candidates should submit their resume along with a cover letter detailing their relevant experience and qualifications.
2. Interested applicants, kindly forward above required document and indicating earliest availability / notice period required, current and expected salary via email to: [email protected]

We regret that only shortlisted candidates will be notified.

Working Location: Defu Industrial City/PUB Water Exchange

About Us

ENGIE is a global energy player, focused on renewables and low-carbon decentralized energy infrastructure. The Group is pillared by 4 key businesses - Renewables, Energy Solutions, Networks, Thermal & Supply, and together with our 170,000 employees, we are committed to accelerate the transition towards a carbon-neutral world, through reduced energy consumption and more environmentally friendly solutions. It brings together the company, employees, clients and shareholders, and reconciles economic performance with a positive impact on People and our Planet.

Energy is our future, save it.

Responsibilities

• The Acquisitions, Investments and Financial Advisory (AIFA) team is a fast-paced group that is closely involved in major transactions and strategic initiatives undertaken by the ENGIE Group in Asia Pacific.
• Responsible for supporting the valuation and risk analysis of new projects, including developing financial models and drafting of investment notes.
• Support the structure and execution of merger & acquisitions (M&A) and project financing transactions

Requirements

• Master/Degree in Finance, Economics, Engineering or equivalent
• Professional qualification such as CFA, CIMA, ACA, ACCA or MBA is an advantage
• At least 5 years relevant experience, with 2-3 years experience in leading Audit Cabinet or in a project finance, M&A or corporate finance environment
• Experience in the financing of wind or power solar generation projects is a strong plus.
• Good understanding of financial valuation, accounting and tax concepts
• Ability to interact professionally with all organizational levels while maintaining string ethics and professionalism.
• Excellent problem-solving, organizational, analytical and critical thinking skills
• Goal getting, driven, committed, with strong planning and execution capabilities.

When you join ENGIE, you will have access to:

• The opportunity to have a meaningful job where you can make a difference
• A career management plan with opportunities to grow in an international environment
• Attractive and competitive package
• Dynamic and inclusive work environment
• Continuously evolve as a professional, coupled with a variety of training opportunities

*This is a full-time contract role, on a 1-year renewable basis

We are looking for a proactive and tech-savvy IT Support Officer to join us! This hands-on role offers the opportunity to engage with various aspects of IT operations, including user support, system maintenance, and project collaboration. If you are passionate about technology and ready to apply your skills, we’d love to have you on board!

Key Responsibilities:

• Provide user training and support for IT programs and solutions.
• Provide ongoing support for our in-house CRM application and connected devices (e.g., tablets).
• Assist with network maintenance and resolve day-to-day system issues for software, hardware, and networking, if any.
• Coordinate with vendor and group HQ IT for project implementation, application rollout, software/system patching, and upgrades.
• Maintain and support office equipment, including laptops, printers, servers, and perform business email setup.
• Collaborate with on-site vendor for hardware and network troubleshooting when required.
• Document and update system protocols and procedures to ensure smooth operations.

What We Offer:

• Hands-on experience across various IT functions.
• Exposure to working with vendors and business users.
• Opportunities to hands on SAP systems troubleshooting, network management, and backend business IT programming and tools.

Qualifications:

Education:

A diploma or degree in Information Technology, Computer Science, or a related field.

Relevant IT certifications are advantageous.

Experience:

1-3 years of experience in IT support or related technical roles.

Knowledge of networking, troubleshooting, and hardware/software installation.

Technical Skills:

Proficiency in IT tools and remote support software.

Knowledge of Active Directory, VPNs, and IT security protocols.
Ability to diagnose and troubleshoot technical issues in real-time.

Soft Skills:

Strong problem-solving abilities.

Excellent communication skills to interact with users of varying technical abilities.

Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.

Main Responsibilities:

Application monitoring responsibilities

• Define and implement in coordination with the build team the needed application monitoring.

• Supervise and monitor daily and monthly chains and handle user request by working closely with project, infrastructure and production teams.

• Support overnight batches which take place during the Singapore Morning and early afternoon time to ensure that problems are swiftly analyzed and resolved to minimize down-time.

• Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.

Incidents and Requests management (business users and others IT teams)

• Provide level 1 and level 2 application support to business users (trader, risk manager, market risk monitoring operator, back-office and middle-office analyst, market data administrator…)

• Analyze and manage incidents/problems/requests.

Problem management and continuous improvement

• Prepare and maintain knowledge base for each of the application in the scope of the team in coordination with the build team and the ops team.

• Collaborate with build team to assess the priority of the problem and follow-up the resolution, even contributing to the definition of long term solution.

• Provide non-functional requirement to the build team to implement monitoring as code whenever available.

The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service. Candidate should have a strong appetite in the capital market functional business.

Shift Timings

• Work hours : 8:45am – 6:30pm SGT and shift rotation 5PM – 2AM SGT

• Rotational Week-end support.

Job Requirements:

• Master’s degree in relevant specialities

• Candidates should have at least 4 years experience in application support activity.

• ITIL certification.

• Good understanding of Capital Markets Domain and market activities.

• Relevant experience on Asset Control software

• Exposure to the Capital Markets with proficiency in financial instruments (Bonds, Rates, Equity, etc..), trading lifecycle and specifically market data.

• Relevant experience with working with external source like Bloomberg, reuters

• Expertise in static market data with knowledge of data types, sources, and uses within financial systems, including reference data, price data.

• Proven experience in technical proficiency with strong skills in SQL,

• High level of proficiency in unix/linux scripting.

• Strong knowledge in XML, PL/SQL, MQ, CFT and Control-M.

• Knowledge of monitoring solutions (E.g ITRS Geneos, Elastic Search)

• Ability to work well under pressure.

Interested applicants please send your resume in MS Word format and attention it to Tan Joanna (R1104661)

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R1104661

Business Registration Number: 200611680D. Licence Number: 10C5117

Established in 2006, Easmed has grown over the years to be a leading medical device distributor specialising in bringing innovative products in the fields of ENT, General Surgery, Urology, Sleep Medicine, Respiratory and Critical Care in South-East Asia.

As part of our expansion plan to continue to push our boundaries to transform healthcare through medical education and delivering our promise to create a better life for all and hence raising the standards of medical care, our team is seeking to recruit an Data analyst / IT Support Executive.

Reporting to the Senior Regional Operations & Technical Service Manager, you will represent the company to support IT needs. You will be the first point of contact for employees who experience technical issues with computer hardware, software, networking or other devices.

Specifically, you will

• provide technical support & advice to employees and customers
• install, configure and maintain computer hardware, software and systems
• troubleshoot and solve technical issues relating to computers/phones/tablets
• maintain software licenses and the in-house server
• manage email accounts – including set up for new users
• manage purchase of new assets, the return of assets and the inventory for each repair
• manage and maintain network security & equipment safety
• assist IT projects and deployments
• train and guide employees on the use of technology
• evaluate, configure & implement new technology for company
• keep up-to-date with new technologies and industry developments

You should possess at least a Diploma preferably IT-related and/or have 1 to 2 years of relevant working experience.

To succeed in this role, you should possess the competency for efficient & quality to ensure IT team’s contribution is valuable. As you will be required to work with various divisions, you must possess strong collaboration skills.

We regret to inform that only shortlisted candidates will be contacted.

Marketing Support:

• Manage paperwork and documentation related to marketing initiatives.
• Coordinate with external designers to ensure timely delivery of marketing materials.
• Assist on-site supervisors with logistical support and project coordination.
• Organize and maintain marketing files and records.
• Perform other ad hoc duties as required by the marketing team.

HR Support:

• Maintain and organize employee records and HR data with a focus on confidentiality.
• Assist in filing and data entry for HR documentation.
• Support HR initiatives as needed, including assisting with employee communications.
• Perform other ad hoc duties related to HR as assigned.

Requirement:

• Strong organizational skills and attention to detail.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Excellent verbal and written communication skills.
• Ability to multitask and manage time effectively in a fast-paced environment.
• A proactive attitude and willingness to take on new challenges.

As a Technical Support Engineer - Instrument/Electrical Engineering, you will:

• Complete our New Hire Orientation and a thorough training program where you learn about our products, customers and company culture via classroom training, customer interactions, visiting operating facilities, shadowing and hands on experience helping customers get value from their software systems.
• Enable our customers’ success to manage their operations by supporting them remotely through phone, email, web channels or on-site to best serve their environment while performing a variety of complex technical challenges.
• Teach our customers how to use our software as an instructor for public classes, or assist in the development of your peers by getting involved as an internal instructor or job trainer
• Develop your business acumen by communicating frequently with our customers to understand how they utilize our software to solve their business challenges, and by collaborating with different AVEVA departments to deliver and improve our customers’ experience with our company and products.
• Grow your technical skill-set by developing a solid foundation in the AVEVA Engineering software portfolio, related software and industry technologies.

We’re looking for:

• Self-motivated individuals with a customer mindset and desire to help people
• Enthusiasm for technical problem solving, with attention to detail and strong communication skills
• Ability to learn and research in a dynamic and engaging environment
• Knowledge of Instrument/Electrical Engineering
• Proven 3 years or more experience of AVEVA products or similar technologies.
• Proven 4 – 7 years or more knowledge of the plant engineering, design, procurement and construction business either from an owner-operator or an engineering contractor background.

Tanglin Mission

Tanglin Trust School Singapore has a long tradition of providing British-based learning with an international perspective. At Tanglin we strive to make every individual feel valued, happy and successful. Responsibility, enthusiasm and participation are actively encouraged and integrity is prized. Working together in a safe, caring yet stimulating environment, we set high expectations whilst offering strong support, resulting in a community of lifelong learners who can contribute with confidence to our world.

Our Vision

We aspire to be the best school in the world with a dynamic learning community which nurtures and inspires every individual to be the best they can be. Our core values of Respect, Responsibility and Purpose are at the heart of everything we do across the school.

The Role

This is an exciting opportunity for a fully qualified Learning Support teacher with outstanding subject knowledge to join an exceptional Learning Support team. The ability to support students in the Sixth Form will be an advantage as will a qualification to assess for public examination access arrangements. We would also welcome applications from Learning Support teachers with experience of teaching students with English as an additional language and who would be interested in developing the school’s support systems for multi-lingual learners.

Key Responsibilities

1. Knowledge and Understanding

• A post-graduate qualification in the field of SEND
• Possess the drive and passion necessary to manage the needs of students with disabilities and learning difficulties including but not limited to those associated with:

1. Cognition and learning needs
2. Communication and interaction needs
3. Sensory and physical needs
4. Social, emotional, and mental health needs

• Have an understanding of psychometric testing and be able to interpret recommendations for a student
• A level 7 qualification in psychometric testing, assessment and access arrangements, or equivalent, would be an advantage
• A working knowledge of assessments such as WIAT-III-T, DASH, TOWRE-2, CTOPP-2 would be advantageous, as would experience with applications for access arrangements

2. Teaching and Learning

• Create a safe learning environment where students can flourish
• Recognise the strengths and challenges of individual students and empower them through appropriate support
• Encourage students to self-advocate
• Design curricula to meet the needs of students based on formative, summative and diagnostic data
• Teach across the 11-18 age range, on a 1:1 and small group basis, through taught learning support lessons (Literacy, Numeracy and Study Skills), supervised study sessions and mentoring

3. Liaison

• Report any concerns to a Designated Safeguard Lead
• Collaborate with the other Learning Support teachers and the Senior Academic Support assistants, sharing your expertise
• Work closely with the pastoral teams and the Coordinated Wellbeing Services team (educational psychologist, family liaison officer, school counsellors, nurses) to understand, plan for and meet the needs of individuals
• Work with parents and families to ensure the best outcomes for students
• Liaise with outside agencies such as educational and clinical psychologists, psychiatrists, speech and language therapists, occupational therapists

4. General

• Embrace the school’s commitment to creating a diverse and inclusive environment
• Have an awareness of the issues facing Third Culture Kids
• Take responsibility for overseeing the needs of designated students
• Take responsibility for at least one aspect of LS development each year
• Maintain comprehensive and accurate LS records, including but not limited to Student Profiles, data tracking, planning documents, examinations paperwork
• Actively participate in review and development and undertake professional development linked to the needs of individual students and the faculty

1. Provide technical support to business opportunities.

2. Support to Project-designated product or proposal. Comprehensively coordinate resources, successfully accomplish project POC (Proof of Concept) with significant effectiveness.

3. Prepare project delivery, plan design and review, testing and verification, to ensure that the solution can be stably implemented.

4. With active promotion, projects executed in reasonable process, and delivered with high quality and detail and accurate project materials and deliverables in time.

5. Quickly solve problems in the progress and receive good comment from customers; promptly feedback problems to corresponding departments with advice valuable for effectively improving products and solution;

6. Continuous follow-up on Projects, maintain project delivery record and data sorting; participate in project acceptance test and presentation, and produce project summary report after completion of the project.

7. Collection and Analysis of System and Product Needs, Output of Quality Report, Collection and Analysis of Competing Product, Comprehensive Record of Mid/Large-scale System Implementation.

8. Provide technical support in new product/proposal introduction, material output of product technology, material output of product promotion, marketing activity support.

9. In charge of Planning and Implementation of Customer/User Training

Responsibilities:

1. Responsible for technical support;

2. Write product solutions and responsible for inquires of technical parts of related products.

Requirements:

1. At least Polytechnic or Bachelor’s degree in engineering, telecommunication or computer science related.

2. At least 1 year experience of technical support in IT/CCTV/telecom related industry;

3. Good communication skills and sense of customer-focus, fluent in English and Mandarin preferred as role requires candidate to deal with Mandarin speaking clients.

Responsibilities:

• To manage daily priorities such as incoming enquiries via phone or email
• To prepare quotations, ITQ / RFQ and supporting documents for submission
• To acknowledge PO and order processing (SO) in the SAP system
• To maintain equipment database, SAP warranty record (both SAP and excel database)
• To maintain pressure vessel database, monitor inspection due date and follow up with customer.
• To liaise with sub-contractor for pressure vessel inspection arrangement
• To generate weekly / monthly reports to assist management team in reaching their sales goals (Eg: Commissioning List, weekly; Service team sales report, weekly)
• To liaise / conduct weekly service sales meeting
• To perform various ad hoc duties and provide administrative support as assigned

Requirements:

• Candidate must possess at least a professional certificate, Diploma, Advanced/Higher/Graduate Diploma
• Customer oriented
• Organized, good coordination & follow-up skills
• Competent in MS Office (Excel, Word, etc.)
• Excellent interpersonal & communication skills
• Entry level are welcomed to apply, as training will be provided

Job Summary

As a Helpdesk Support Specialist, you will be responsible for ensuring the smooth operation of technical helpdesk services, handling complex incidents, and providing first-class support to our clients. This role involves working in shifts and ensuring the highest standards of customer service and technical problem resolution.

Key Responsibilities:

• Monitor system alerts and identify abnormal system behaviors, following incident isolation procedures.
• Apply resolution scripts or escalate issues as necessary.
• Perform system health checks post-change to ensure no disruptions or issues.
• Manage the lifecycle of incident tickets, including creation, updates, escalation, and closure.
• Review and verify the accuracy of operational scripts, recommending improvements where applicable.
• Consolidate records for reporting, monitoring, and auditing purposes.
• Handle complex incidents and collaborate with L2 for timely resolutions within Service Level Agreements.
• Oversee staff performance to ensure helpdesk service levels are consistently met.
• Investigate and resolve discrepancies and customer complaints, ensuring corrective actions are taken.
• Provide operational updates and conduct training programs for staff.
• Support product onboarding and generate monthly reports.
• Step in to support Technical Helpdesk operations in the event of staff shortages.

Experience and Skills Needed:

• Diploma/Degree in Engineering, Information Technology, or a related field.
• At least 4 years of experience in a Technical Helpdesk or operations environment.
• CCNA, CCNP, or ITIL certification is preferred.
• Prior experience working with government technology agencies is an advantage.
• Strong knowledge of incident, problem, and service request management.
• Ability to work in rotating 12-hour shifts, including weekends and public holidays.
• Strong written and verbal communication skills in English.
• High level of integrity, accountability, and team collaboration.

Working hrs: Mon to Fri (0700AM to 0400PM)

Location: Ang Mo Kio

Requirements:

• O-Level qualification.
• Handle Mandarin-speaking enquiries.
• 3+ years of admin support experience.
• Proficient in MS Office.
• Basic first-aid knowledge.
• Good communication and interpersonal skills.
• Team player with initiative.
• Strong customer service skills.
• Able to work independently.

Scope of works:

• Handle calls, enquiries, deliveries, mail, and parcels.
• Prepare and verify attendance documents.
• Maintain and update records.
• Compile statistics.
• Filing and typing.
• Draft correspondences.
• Attend to unwell pupils.
• Other duties as assigned.

Working hrs: Mon to Fri (1000AM to 0400PM)

Location: Goodman Road

Requirements:

• At least 1 year of experience supporting school operations.
• Preferred experience as a cleaner in science laboratory settings.

Scope of works:

• Sweep and mop laboratory floors.
• Empty trash bins and broken glassware containers.
• Clean benches, sinks, and refill hand soap, disinfectants, and paper towels.
• Wash glassware (beakers, cylinders, bottles, etc.) under a technician's guidance.
• Replicate experimental setups after demonstration.
• Weigh chemicals, prepare solutions, and set up equipment.
• Distribute and replenish materials during practical lessons.

UWCSEA Dover has a vacancy for August 2025 for a Teacher of Middle School Learning Support with a possible additional responsibility of Head of Middle School Learning Support.

The Middle School Learning Support team focuses on fostering an inclusive environment that prioritises a student-centred and strength-based approach. UWCSEA are in the initial phases of implementing a tiered support model, and this role involves collaborating with the team around the child to ensure all students can thrive within the UWCSEA learning programme. The successful candidate will be required to have an understanding of tiered support structures and systems within large and dynamic educational organisations. Relevant qualifications that support students with learning differences are required.

For the Head position, the ideal candidate should have relevant leadership experience. They must also be knowledgeable about the unique challenges Middle School students experience and implement effective support and systems to ensure continuity of care as students’ transition from Primary School and then to High School.

Main Responsibilities

• Teachers should contribute positively to the collaborative culture of the Middle School team.
• Teachers should construct learning experiences that challenge students, support diverse learners in each classroom, and demonstrate a strong commitment to concept-­based teaching and learning.
• Teachers should utilise the UWCSEA Learning Principles as a foundation for effective teaching and learning.
• Teachers should keep parents informed about the learning of their children, and be proactive in communication with parents.

Working with students/teaching

• Understand and leverage students' strengths and support their overall well-being through a holistic approach to their academic and personal development.
• Be responsive to students' learning and socio-emotional needs through implementing a range of strategies relevant to individual strengths and challenges.
• Collaborate with students to set their own goals, plan coaching sessions, and create personalised support to achieve those goals, while also encouraging self-advocacy and regularly monitoring their progress
• Guide students in understanding their unique learning profiles and teach them self-advocacy skills to thrive during their High School journey, preparing them for successful transitions to post-secondary opportunities
• Foster positive relationships and promote student well-being to create a supportive learning environment.

Collaboration and Partnerships

• Work in partnership with teachers across various subjects to co-plan and implement strategies that address student needs, strengthen Tier One support, and draw on the principles of Universal Design for Learning.
• Collaborate with the Learning Support team, Heads of Grade and teachers to identify students for support and monitor student progress as needed.
• Develop and maintain positive working relationships with other staff members throughout the Middle School and K-12 Learning Support team.
• Work effectively with Primary and High School to ensure a smooth transition for students and parents.
• View parents as partners in the support process and take relevant actions to foster this.

Data & Assessment - As part of holistic support

• Confidently use and gather different types of data from multiple sources to monitor student progress and well-being around specific educational goals.
• Is confident with understanding external examination board requirements for access arrangements
• Use educational assessments to help guide effective student plans and communicate key information with teachers

Systems & Documentation

• Maintain up to date learning support documentation that is regularly reviewed to ensure alignment across the school sections and the two campuses in line with department policies
• Collaborate with students and parents to create and update student learning plans, ensuring that students are actively advocating for their own needs and goals
• Maintain confidentiality at all times in respect of individual and family circumstances.

For the Head position

Leadership & Strategic Thinking

• Ensure that systems, structures, and approaches align with the K-12 framework for student support.
• Collaborate effectively with various teams and individuals to maintain a cohesive, strategic view across the K-12 continuum.
• Develop, implement, and monitor student support as part of a tiered intervention model.
• Strategically analyse and utilise data to inform and improve support systems.
• Regularly review the effectiveness of support services, working closely with the team to ensure continuity and consistency across grade levels and school sections.

Working with students/teaching

• Plan and teach stimulating and appropriate lessons, targeted to the identified individual learning needs of students, as well as work with small groups and individual students as required.
• Conduct and analyse educational assessments and diagnostic assessments as necessary.
• Implement and monitor student progress through targeted interventions

Collaborate and partnership

• Lead professional learning and collaborative conversations with teachers, parents, students and Heads of Grade over the most appropriate way to support students.
• Liaise with Admissions and the High School Leadership Team to understand the current capacity within High School to support students with learning needs and plan accordingly.

Expectations and Standards

• Follow the UWCSEA Professional Code of Conduct and Safeguarding Code of Conduct.
• Lead in line with UWCSEA Leadership Standards
• Teach in line with the UWCSEA Teacher Standards

Person Specifications

• Relevant degree, a recognised teaching qualification, and learning support teaching qualification are required.
• Considerable experience working with middle school adolescents (11-14 years) and an understanding of the unique challenges faced by this age group.
• For the Head position:Experience leading a Learning Support department in large educational settings.
  Leading in designing and delivering meaningful professional learning to staff within the school setting
  
• A proven track record of supporting students with a range of additional learning needs and confidence in co-planning instruction with teachers as part of our Tier 1 support.
• As we are in the initial phases of implementing a tiered support model, flexibility, optimism, resilience, initiative and adaptability are essential.
• The ability to work with a high level of autonomy, while also collaborating effectively as part of both the High School Learning Support department and the K-12 Learning Support team.
• Experience and knowledge in using data from various sources to guide, implement and track the effectiveness of student support.
• A strengths-based, inclusive philosophy and approach to supporting students is essential.
• The ability to connect with students and build positive and trusting relationships with both parents and Middle School teachers is crucial.
• To maintain a positive, solution-focused attitude in a dynamic, diverse, and high-energy environment.
• The ability to prioritise and manage projects effectively while responding proactively to emerging challenges.
• Excellent communication skills.
• The following would be an advantage:Additional qualifications in educational assessment and testing. E.g CCET
  Experience with literacy interventions
  Experience working in a K-12 context
  Experience and expertise in co-planning with teachers to design effective instruction grounded in the principles of Universal Design for Learning (UDL)
  Experience working with tiered student support structures
  Previous experience as a Classroom Teacher
  
• Teachers should be willing and eager to participate in the five key elements of a UWCSEA education: Academic; Personal & Social Education; Service; Activities; Outdoor Education.
• Academic expectations include enthusiastic participation in Professional Learning.
• Pastoral expectations include the leadership of an advisory group, unless the teacher is exempted due to other responsibilities.
• On average the College expects a yearly contribution of two sessions per week in each season to Activities and/or Service.
• The College expects that teachers will participate enthusiastically in the curricular Outdoor Education experiences which are relevant to their students and will also occasionally volunteer for holiday Outdoor Education trips and/or Service Trips.
• A commitment to diversity and inclusion is essential alongside a willingness to adapt and develop pedagogy to meet the needs of our learners.

Applications

The UWC Mission is to make education a force to unite people, nations and culture for peace and a sustainable future. We are committed to creating a community in which all members feel safe and secure, and know that their authentic selves and individual differences are accepted with respect and care. At UWCSEA, we acknowledge that diversity, equity, inclusion and justice (DEIJ) is an ongoing and evolving process and strive to create and sustain a sense of belonging for all members of our community, past, present and future. All qualified applicants, including those who identify as a part of marginalized group(s) and individuals with (dis)abilities are all encouraged to apply. Our school is committed to safeguarding and promoting the welfare of all the students in our care and expects all applicants to share this commitment. We follow safe recruitment practices and all appointments are subject to interview, satisfactory references, identity and criminal record checks.

Deployment:

• Mon to Fri- 8.00 Am to 5.15 PM
• Service not required on Saturdays, Sundays and gazetted public holidays

Scope of Works:

1. Open and lock the doors and windows of laboratories to ensure safety and security
2. Maintain general cleanliness of equipment and workspaces
3. Maintain general cleanliness of school premises
4. Assist in the preparation of apparatus, equipment and chemical reagents for Science Practical lessons
5. Clean and maintain basic science laboratory apparatus, equipment and materials

Responsibilities:

• Response to online queries and coordinate with the relevant teams.
• Utilising system databases to execute routine membership related tasks and generate monthly membership and sales reports.
• Coordinate website/mobile appupdates.
• Conduct site testing, including User Acceptance Testing, mobile apps, websites, and promotions as needed to evaluate functionality and user experience.
• Assist in the creation, coordination, production of content for marketing materials.
• Manage database filtering reports including profiling of the customers for respective marketing campaigns/activities.
• Other ad hoc duties assigned by superior.

Requirements

• Diploma in Business, Communications, or related fields
• One year of relevant working experience
• Proficiency in Microsoft Office and Google Forms.
• Bilingual in both Chinese and English (to liaise with Chinese business associates)
• Meticulous, detail and good organization skills
• Able to work independently and a good team player.

Job Description:

• Plan and carry out meaningful and purposeful programmes and activities to enable residents to learn new things or continue to use their abilities
• Help residents experience autonomy by supporting them in their basic activities of daily living (e.g. dressing, meal, toileting, personal hygiene, mobility) through appropriate levels of prompt/cues
• Support therapy interventions in the ward to enable residents to optimise their functions in daily living
• Perform general housekeeping to maintain cleanliness of wards including equipment, furniture and tools, crockery
• Meal set up and assist in serving meals and drink to residents
• Collaborate with staff in the ward to deliver quality care services to residents (eg. Vital signs taking for residents)
• Maintain care excellence through proper documentation of the residents’ progress
• Assist Volunteer Coordinator in collaborating with volunteer and community in running volunteer-supported activities for residents

Job Requirements:

• Relevant experience would be an advantage
• Entry level is welcome as long as with compassion , caring and thoughtfulness
• Advantageous for candidates with WSQ Certificate in Healthcare Support (Nursing Care)
• Able to communicate with team members and maintain good teamwork
• Physical fit to handle the needs of care residents

· Responsible for project management, On-Premise Network Management, Cloud Deployment, implementation, testing, support, and maintenance of Cloud Hosting Environment.

· Provide support, act as liaison/ consultant for Deployment of SaaS solution on the Cloud Environment.

· Provide support for SaaS solutions on the Cloud Environment offered by the Company.

· Responsible for testing out different tools used for Code Scanning, Vulnerability assessment and penetration testing on our environment.

· Support team members in the continuous effort to enhance and upgrade existing Hosting environment to support changes in the technology and business environment.

· Provide good service and timely response to the needs of external customers and within the office

Key Responsibilities & Tasks

SAP has set the bold vision to drive Customer Value powered by the Intelligent Enterprise. The SAP Value Advisory organization is chartered with differentiating SAP as the innovation partner of choice by making the Intelligent Enterprise value and experience real for every customer.

The Value Advisory job family sits within Industry & Value Advisory (IVA) and focuses on strategic/consultative value selling to customers advising throughout the Customer Value Journey (CVJ) - SAP’s customer engagement model.

This is done by collaboratively working with customers to link their business strategy and business outcomes to the experiences they want to enable to the business capabilities that are needed and ultimately to the value of SAP in enabling the Intelligent Enterprise.

Key responsibilities:
• Provide executive consultation to customers and prospects to build solutions to achieve business goals and create value through a holistic model.
• Articulate strategic priorities and qualified addressable market opportunities.
• Leads the development and adoption of scalable governance models to achieve targeted revenue, margin, and market share goals.
• Leverages strategic partnerships with key decision-makers internally and in partner and customer organizations.
• Represent SAP externally on value management vision and strategic subject matters. Viewed as an emerging thought leader in their core area of specialization.
• Partner with field sales teams to identify revenue opportunities, manage the development of account strategies and plans to maximize customer lifetime value
• Lead and develop the creation of customer-centric executive positioning/point of views to excite customer to collaborate with SAP
• Collaborate with Virtual Account Team to deliver executive pitch reflecting value proposition for industry and knowledge of SAP portfolio Customer Engagement to Deliver Revenue for LOB or Industry/Industries
• Guide Sales and Virtual Account Team strategy to focus on Vision to Value creation during customer journey
• Act as a trusted strategic advisor to nurture customer executive relationships
• Lead and orchestrate structured engagements and navigate a matrix organization
• Position and lead SAP’s engagements to build the case-for-change enabled by SAP solutions
• Use techniques such as design thinking, interviews and process benchmarking to explore new business models and discover value opportunities
• Identify, calculate and validate the value potential and ROI of SAP-enabled transformation
• Embed experience thinking into all collaborative customer discussions
• Engage with sponsors to continually make the case for change
• Work with account team to ensure compelling industry and value messages are delivered in deliverables such as RFP Responses, Value Propositions, Points-of-View (PoV), Product Demos
• Deliver presentations to small and large audiences and dealing elegantly with objections
• Coach delivery teams from SAP and Partners to validate business case and secure value delivery to customer based on the understanding of implementation dynamics
• Collaborate with other teams to monitor and guide the progress selected customers are making in their SAP enabled transformations Insight / Practice Development for LOB or Industry/Industries
• Lead the buildout and/or curation of value proposition content aligned with end to end processes (i.e. Lead to Cash, Record to Report) and key personas (Customer Experience for Sales, Service, Marketing, Human Resources, Intelligent Spend Management, CFO, CHRO, Head of Supply Chain, CIO) across the Intelligent Enterprise. Value proposition content includes PoV templates, business case templates, value models.
• Engage in practice development projects showcasing industry expertise based on customer engagements and/or other field experience
• Share insights/thought leadership across all relevant channels including social channels
• Nurture and deliver customer reference stories that showcase actual proof points/value creation
• Mentor junior team members
• Participate in enablement programs, community of practices, and/or Hubs to share knowledge

Experience & Language Requirements

• 8+ years of professional experience in Sales / Consulting / Industry / Functional experience
• Min 3 years of strategy/management consulting experience with leading international firm or 3+ years of value advisory experience in B2B technology space across IaaS, PaaS or SaaS
• Strong analytical and problem solving skills (e.g. first-principles based thinking, ability to deal with ambiguity) to build customer specific digital transformation value narratives
• Strong business acumen with ability to link industry specific trends, customer objectives and the promise of technology into a compelling case for change
• Advanced knowledge of value selling methodology and toolkits, e.g. executive interview techniques, design and facilitation of executive workshops, driving business and IT alignment, stakeholder validation, customer analysis and research, financial modelling for business case creation (e.g. cashflow estimation, NPV, ROI analysis).
• Strong customer facing skills and ability to navigate diverse stakeholder perspectives and expectations
• Experience in diverse technology landscape and process/technology integration topics
• Good understanding of emerging and growing technology trends (e.g. Cloud, AI)
• Understanding of core business processes in the context of ERP solutions. Strong understanding of Finance processes or SAP Finance capabilities will be considered an advantage
• Understanding of SAP Industry/LoB and/or product offerings
• Understanding of ERP implementations and post-implementation value management
• Experience with large account management, account engagement design, and engagement orchestration
• Experience building and retaining strong customer relationships
• Fluency in English, any other language an asset. Fluency in the language of local markets desirable

Education

Bachelor's degree (or equivalent) required, MBA or equivalent degree required from an accredited university.

Responsibilities:

• Provide tier-3 technical support for robotic systems, including hardware, software, and firmware components.
• Diagnose and resolve technical issues reported by customers, collaborating with the technical team to escalate and address complex problems.
• Document and report recurring issues to the Technical team to support continuous improvement and product development.
• Facilitate knowledge transfer sessions, training, and technical briefings to empower the Customer Success team in providing top-tier support to customers.
• Participate in testing and validation of new robotic systems and updates, providing critical feedback to ensure customer needs and experiences are addressed.
• Maintain detailed records of technical issues, resolutions, and feedback from customers and the Customer Success team.
• Develop and update technical documentation, user manuals, and support guides to assist the Customer Success team and customers in effectively utilizing robotic systems.

Requirements:

• Bachelor’s degree in Robotics, Electrical Engineering, Mechanical Engineering, Computer Science, or a related field.
• 2+ years of experience in technical support
• Excellent problem-solving skills with the ability to diagnose and resolve complex technical issues.
• Strong communication and interpersonal skills, with the ability to effectively bridge gaps between technical and non-technical teams.
• This position may require occasional travel to customer sites.
• Good English communication skills (verbal and written).

Responsibilities:

• Communicate programmes offered to beneficiaries clearly and concisely.
• Provide support for management of databases for programmes;
• Assist in conducting research and environmental scans on social programmes
• Manage and update up to 150 records of students and graduates from the programme
• Track monthly updates and progress of students, including but not limited to conduct, payments, attendances and submission of their result slips
• Process invoices from education institutions, payment vouchers for students under the programme
• Coordinate and ensure living allowances for students are disbursed accurately and on a timely basis
• Assist in reconciliation of the programme’s financial records

Job Summary:

The Applications Support Engineer provides technical support and maintenance for software applications, ensuring their optimal performance and availability. This role involves troubleshooting issues, implementing solutions, and collaborating with other IT teams to enhance system functionality. The Applications Support Engineer is also responsible for documenting processes, managing application configurations, and assisting in the deployment of software updates and patches.

Key Responsibilities:

• Application Support: diagnose and troubleshoot application issues reported by end-users or detected through monitoring tools. Provide timely and effective resolution to application problems, escalating issues when necessary.
  
• Incident and Problem Management: manage and resolve application-related incidents and problems, ensuring root causes are identified and addressed. Maintain an incident log and provide regular updates to stakeholders on the status of issues.
  
• Application Maintenance and Updates: work with development teams to deploy new versions and patches of applications and implement changes. Test and validate updates before deployment to ensure minimal disruption to users.
  
• User Support and Training: assist end-users with application-related queries and provide technical support. Conduct training sessions for users on new features or changes to applications. Develop user guides and support documentation to assist end-users.
  
• Configuration Management: manage application configurations, including settings, permissions, and access controls. Ensure that application configurations are documented and maintained in line with organizational standards.
  
• Collaboration and Communication: work closely with developers, system administrators, and other IT teams to resolve application issues. Communicate effectively with stakeholders, providing regular updates on application status and issues. Participate in project meetings to provide input on application support requirements.
  
• Continuous Improvement: identify areas for improvement in application performance and user experience. Propose and implement solutions to enhance application efficiency and reliability.
  

Requirements:

• Degree in Computer Science, Information Technology, or related field.
• Preferably 2 to 5 years of experience in application support, software troubleshooting, or a related role.
• Beneficial to have experience in an Aircraft Engine Maintenance Repair and Overhaul shop.
• Good knowledge of MS Excel, databases, SQL, and scripting languages (e.g., Python, PowerShell).
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong customer service orientation.
• Training provided for candidate without prior experience.