Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Marketing Analyst

This role will support our client, one of the most prominent Technology players globally, in delivering and unlocking insights about their leading e-commerce and hardware business across owned and operated channels and making that information internally accessible in a valuable and compliant manner. Your knowledge of e-commerce, communication skills, and analytical abilities will play a key part in shaping how new and existing businesses grow!

You’re a data-driven storyteller and marketer! You have an excellent eye for details and anticipate how decisions are made. You don’t stop with numbers and graphs but can translate numbers into actionable business insights and recommendations. You can captivate a range of multi-level stakeholders to bring positive shifts in understanding how users engage with the e-commerce site and carve out visions for growth. 

This role will allow you to work cross-functionally with our client’s broader sales, marketing, global analytics and support teams to help you gain the necessary insights to provide the elemental analysis for the projects and campaigns. You’ll be constantly exposed to new ideas and frameworks while you work on different projects alongside your team, challenging you to always stay at the top of your game! 

Role:

• Responsible for reporting and data analysis for business-as-usual and specific campaigns/features for D2C channel in APAC
• Build and maintain the data pipelines for marketing infrastructure to assure 100% data accuracy 
• Build dashboards for strategic business areas to monitor progress and performance while tracking macro-trends & competitive trends in e-commerce in the region 
• Build and maintain  processes/tools to automate and for easy accessibility of data when required 
• Assist the team with the experimentation marketing analytics design. campaign measurement and the implementation of A/B testing for the region
• Over time, beyond data and insights, you’re expected to support formulating brand, product, communications, language, creative and messaging suggestions, objectives and strategies. 
• Handle ad hoc data requests and analysis requests
• Driven by an entrepreneurial environment, taking advantage of new technologies and data sources to create unique and exciting ways to understand users in e-commerce

You:

• BA/BS degree. In place of a degree, relevant skills or equivalent experience
• 4+ years of data analytics experience in a sales or marketing function for an e-commerce or technology company
• Passionate about all things data, and ability to digest complex data and storytelling
• Organise data findings and synthesise them with business results to form high-level business recommendations
• Skills in Python and SQL are highly desirable for the role in addition to other analytics tools
• An understanding of SEO, SEM, and sales funnel metrics is advantageous
• Knowledge of web and app attribution is a strong plus
• Knowledge of Google Data Studio and Excel Pivot table is a plus
• Exceptional verbal and written English communications and presentations skills and, ideally, fluent in another Asian language to support the projects spanning across JAPAC

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• Act as the main point of contact and intermediary between the CEO and both internal and external stakeholders.
• Handle the CEO's calendar, arrange appointments, and facilitate meetings, including the compilation of meeting documents and presentations from relevant parties.
• Assist in the submission of commercial tenders and project bids.
• Aid in market research by creating and maintaining a market database, gathering, structuring, and analyzing business data.

Requirements:

• Diploma and above.
• At least 3 years of experience in secretarial duties.
• Proficient in business writing to craft reports and presentation slides for Senior Management and the Board.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Job Summary:

Based in Singapore and part of a Global team, the APAC performance team provides reporting and analysis for all pooled and segregated accounts managed across the APAC region. The team uses B-One, Factset, Statpro and Morningstar for performance and attribution reporting.

This role will be responsible for supporting the performance team to deliver accurate, reliable, and timely reporting to stakeholders; including Investment managers, product and distribution teams. The position will also include actively contributing to BAU, queries and new business initiatives to improve the delivery, controls, automation and scalability of the performance and attribution platforms.

Key Responsibilities:

• Ensure that performance and attribution is calculated and reported in accordance with procedures and controls and delivered within agreed service levels.
• Trouble shoot on more complex performance and attribution issues.
• Supervise team members and assigned processes to ensure timely and accurate performance and attribution deliverables.
• Provide support, training and development for performance team members where required.
• Quality assurance of output from performance systems; resolution of issues including escalation to the manager.
• Collate data for the maintenance of GIPS composites and annual GIPS verification, including helping to resolve queries.
• Keep up to date with current industry standards (GIPS), implementing change when required.
• Assist in the development of performance/reporting solutions for new mandates instruments and products.
• Liaise with the Global performance team, internal clients and peers in the team to deliver service to acceptable quality.
• Proactively communicate with other business areas (including training presentations) to improve accuracy and reliability of performance and attribution reporting.
• Reconciliation of performance data with internal systems and third party custodians and administrators where necessary.
• Provide ex-post risk statistics reporting when required
• Produce reporting and possible solutions where it cannot/has not been automated in B-One.
• Support and contribute to the manager with planning and implementation of new initiatives including; global and regional projects, automation/streamlining of manual processes, controls, procedures and data validation.
• Provide short term cover in the absence of the Manager.

Required skills & experience:

• Graduate with an Economics, Finance or numerate discipline, plus CIPM charter holder.
• At least 10 years of technical performance and attribution reporting and analysis experience, including the supervision of staff and key processes within the function, and liaison with Investment Managers.
• Experience in key performance, Equity and Multi Asset Attribution methodologies and reporting, including the treatment of all key class types; Equites, Bonds, Multi Asset, Alternative and Derivatives.
• Experience in GIPS composite maintenance and dealing with queries related to external verification.
• Able to assist the team; troubleshooting and resolve issues impacting BAU performance and attribution processes through liaison with Operations IT and other business teams.
• Strong change mindset, helping to initiate and facilitate change and projects; improving the scalability and efficiency of performance and attribution reporting platforms.
• Experience of dealing with key stakeholders including Investment Managers, product and distribution teams.
• Experience with supervising staff and contributing to their training and development, including mentoring junior staff.
• Risk, controls and procedures mindset, including liaising with operational risk teams.
• Strong communication skills, able to present and provide training sessions on the performance teams functions and change initiative to business areas.

Desirable systems & experience:

• B-One, Factset PA, Aladdin, Aladdin Accounting, Aladdin Explore, Statpro and Morningstar.
• Private asset/Equity, ESG performance and attribution reporting experience.

We recognise potential, whoever you are

Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought facilitated by an inclusive culture will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer: you are welcome here regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio-economic background or any other protected characteristics.

SIN02077

We are looking for Business Analysts to join our team - we will work together to design, implement and deliver mission-critical web and mobile applications for our clients. It is imperative that our software applications are designed to be robust, secure and future proof, especially given our portfolio of customers. We would like to tap on your experience, knowledge and resourcefulness to deliver world-class solutions for our clients.

Responsibilities

• Work as a key member of the project team to drive the project forward and ensure smooth and successful project delivery.
• Collaborate with client stakeholders (IT team and business owners) and internal stakeholders (project management, business management, development and quality assurance).
• Evaluate and recommend suitable technology while aligning with the company’s and client’s technology directions, including Tech Stack, cloud-based, enterprise architecture and modernization of legacy systems.
• Analyze and synthesize business requirements; and build suitable business cases and generate client/business needs through human-centric, visual methods.
• Develop user stories, functional/technical specifications and acceptance criteria.
• Analyze the impacts of requested changes, and conceptualise and recommend appropriate solutions that continuously address changing business needs.
• Conceptualize business processes and present it visually using workflow diagrams and slide decks to effectively communicate complex ideas and concepts.
• Document and present findings in the form of workflow diagrams, specifications and other project specific documentation.
• Manage the project timeline, plan and prioritise tasks in a constantly changing environment.
• Support the full software development cycle to ensure project readiness for smooth deployment, adoption and operations.
• Create informative, actionable and repeatable reporting that effectively presents progress and status of different aspects of the project to different stakeholders.
• Identify new opportunities for the company’s digital transformation.

Requirements

• Diploma/Degree in Computer Science, Infocomm Technology, Computer or Electronics Engineering with excellent academic records or outstanding professional or personal achievement.
• Minimum 3 years of experience as a Business Analyst in a software delivery project, participated in a full software or product development cycle, preferably using Agile Methodology.
• Prior relevant experiences e.g Business Analysis, Project Management, IT business analysis, application solutioning design and testing.
• Excellent analytical, conceptualisation and problem-solving skills.
• Excellent verbal and written communication skills with the ability to pitch ideas.
• Strong influencing and people management skills.
• Ability of visualizing workflows and translating them into digital mediums e.g. Word, PowerPoint, and Excel.
• Meticulous and detail oriented with excellent documentation skills.
• A driven and motivated personality with aptitude for analysis.
• Strong and avid interest in web and mobile applications.
• Being a pro-active, self-motivated and resourceful team member with good tech/digital knowledge.

The following would be a “plus”

• Prior experience leading a product development firm or consulting experience.
• Knowledge or experience in implementing projects in at least one of the following areas - Data Analytics, Agile Methodologies, Cloud, Internet and Mobile Technologies, Customer Relationship Management, Knowledge Management and Service Design.
• Business Analysis certification, e.g. Certified Business Analysis Professional (CBAP).

This role would be the precursor to a Product Lead/Project Management position to lead teams to deliver software while maintaining a close relationship with the client’s senior stakeholders.

Kindly apply directly on our career portal, thank you!

https://thesoftwarepractice.freshteam.com/jobs/ismg5sl5x2BO/business-analyst-project-management?ft_source=MCF_3000241553&ft_medium=Job%20Boards_3000105967

We seek your understanding that only shortlisted candidates will be notified.

1. Develop a product monitoring solution for reporting the product health and statistics.
2. Develop a access management framework for user and product team  (e.g. RBAC, RuBAC, DAC)
3. Good in scripting languages such as PowerShell, Python, or Bash.
4. Capacity to think critically and devise innovative solutions.
5. Good knowledge in cloud computing platforms like Azure, AWS  
6. Able to work with automation tools (Ex. Power Automate) for product improvement activities
7. Support technical team to develop automation workflow for operation efficiency

1. Incident Management

• To log all incidents (either via phone or email) into the Incident Management System and taking ownership of incidents and service requests from end user and ensure follow up and resolving the tickets within agreed SLA timeline
• Provide 1st level support and resolution to technical issues involving desktop clients, standard and client applications, and hardware issue
• Provide technical service to end users, troubleshooting issues related to personal computers, applications and IP phones
• Perform remote assistance through diagnostic techniques and pertinent questions
• To follow through all the necessary escalation to L2 or 3rd Party hardware vendor and also to Team Lead
• Single point of contact between end-users, next level support until issue is resolved
• To ensure all the information entered into the Incident Management System are accurate and complete

2. Asset Management

• Setup of new desktops and laptops in accordance to organisation policy
• Ensure all desktops / laptops and IT peripherals deployed are in working condition else rectification to be done
• Ensure the accuracy of the asset information such as all are tagged and recorded into the asset database accompanied by necessary form duly signed
• Report any discrepancy of data to Team Lead

3. Desktop Software/Patch Management

• To assist in the testing and rollout of the software / patches to all desktops / laptops
• Work closely and provide technical support to other IT teams as required
• Provide daily /weekly/ monthly update on the progress

4. Job Request

• Understand the user requirement, provide recommendation and solution to the user within SLA
• Provide timely updates on the status of the request assigned

5. Miscellaneous

• Primary support for data centre facility management
• Secondary network support with focus on data point provisioning
• Level-1 network troubleshooting for CCTV and IP Unified communication
• Perform administrative and other tasks as deemed necessary by the Team Lead

Required qualifications:

• Be empathetic and possess a strong focus on customer service
• Possess outstanding interpersonal and communication skills
• Strong knowledge of Windows OS platforms
• Ability to work individually and within a team
• Strong organizational and managerial skills and detail-oriented work ethic

Interested applicants should send their applications to [email protected].

Job Purpose

Our Asia Pacific company is a successful and growing business with ambitious plans for continued growth. We are currently looking to recruit an Analyst to undertake market research in our target (re)insurance markets, and support market-facing business development activity. The successful candidate will have a good knowledge and experience of key (re)insurance markets and industry trends as well as experience of conducting marketing research.

Responsibilities

• Conduct thorough and efficient marketing research in insurance markets within the Asia-Pacific region, particularly in the North Asia region, to identify trends and new business opportunities, and prepare trip reports ahead of visits to specific countries/markets
• Provide input and analysis to support preparation of country plans
• Monitor, qualify and update target lists and prospect lists for key markets
• Research, qualify and manage leads and assist in converting leads into new business, and prepare regular action and progress reports
• Support the Managing Director in developing new marketing initiatives, e.g. CRM programmes, stakeholder management programmes, and approach to multinational companies
• Assist in planning and coordinating business meetings with target companies ensuring internal CRM systems are appropriately updated and in accordance with the Company’s compliance policies and procedures
• Prepare management reports and support information to allow the Managing Director to monitor and control progress against country plans and budget
• Provide input and research used in the preparation of presentation material
• Prepare fee quotations in accordance with A.M. Best’s Asia Pacific Fee Model
• Manage the fulfilment process ensuring A.M. Best’s processes and procedures are followed by Market Development in close coordination with Compliance (AML and sanction screening) the Accounting Department and Rating Division as appropriate
• Facilitate Know-Your-Client (KYC) and client onboarding responsibilities

Skills/ Requirements

• Singapore Citizen or Permanent Resident preferred
• At least 2-3 years’ experience in a professional environment
• Knowledge of North Asia insurance markets, (re)insurance markets and industry trends, particularly Greater China, preferred
• Knowledge of industry market research and analysis
• Excellent written and verbal communication in English mandatory
• Excellent communication skills (spoken and written) in Chinese language required as this role will primarily be liaising with Chinese-speaking clients and/or regulator
• Strong and demonstrable interest in insurance industry issues
• Bachelor’s degree in Marketing, Business or related discipline
• Additional relevant professional qualifications are welcome (ACII, etc.)
• Good relationship management skills (including remotely with international contacts)
• Pro-active and able to work both independently as well as part of a team
• Knowledge of Asian economies and culture preferable
• Microsoft Office proficiency

Morgan McKinley is hiring a Junior Data Analyst to join the team for a 6 months contract with possibility to extend or to go permanent!

Roles and Responsibilities:

• Review and compile data into a single data set in order to conduct QA/QC.
• Combine and compile data for data quality controls, and document process in preparation for assurance and to build an SOP.
• Complete data substantiation checklist
• Complete required data substantiation and attestation checklists. This is a governance mechanism that ensures that the business unit confirms data accuracy
• Transform the data set into schema
• QA/QC the data upload
• Confirms transformation of data set is representative of the activity data
• Follow guidance provided to upload activity and business dimension files
• Business dimension files are financial mapping files required for stitching that are owned by AWS Finance, and they are required to follow the same QA/QC review, substantiation and transformation process as activity data (outlined in steps above).

Job Requirements:

• At Least 1-2 years of admin, PMO, data entry experience
• Experience transforming and cleaning large data sets including implementing automation and basic statistical analysis
• Knowledge of sustainability and its metrics, preferred
• Experience with Microsoft Office and its products including intermediate Excel skills

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.


Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.
• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization.

• Strong understanding of desktop operating systems (Windows, macOS).
• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

Customer Support Specialist

• Working Days: 5 days Monday – Friday
• Working Hours: | 9am – 6pm
• Location: Pioneer
• Salary: $2,600 – $3,000 + $200 Transport Allowance

Job Description:

Warehouse operation management

• To manage inbound and outbound cargos and operation activities.
• To be responsible for maintaining acceptable and accurate inventory levels.
• To communicate and coordinate with warehouse operation team according to customer requirements.
• Handle Transportation arrangement and co-ordinations.

Team management

• Support Team work on daily reporting such as inventory report, warehouse and distribution tracking report.
• Work on monthly billing report for transportation and warehouse customers and do system invoicing.
• Communication with customer to receive orders and enhance customer satisfaction.
• Willing to take challenges and work offsite for different projects in the future.

Quality control and continuous improvement

• To assist with warehouse team leader/Manager for quality control and continuous improvement.
• To propose to warehouse team leader on continuous improvement schemes.
• To conduct the cost saving within the team.
• Monitor bonded (duty unpaid) cargoes, tally inventory with Singapore custom record.
• Monitoring products inventory and make sure the accuracy between physical stocks and system quantity.

Job Requirements:

• Diploma in Logistic Management / Supply Chain / Business Management.
• Minimum 2 years’ experience working in a warehouse environment preferably in a logistics, freight forwarding or related industry.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

To support Fund / Investment Manager in evaluating, structuring, executing, and managing investments:

· Responsible for building and/or reviewing financial models and financial analysis.

· Preparation of approval papers for investment proposals, including market research, deal structuring, business case analysis, financial analysis, sensitivity analysis, and risk assessment.

· Execution and management of investment deals, including conducting appropriate due diligence.

· Liaising with various functions within SDPLOG joint venture as part of the fund management scope, including with development, leasing, finance, and asset management teams.

· Participate in capital raising for existing and future funds including drafting and preparation of prospectus, information memorandum and responses to investors' Q&A / due diligence.

· Assist the Fund / Investment Manager in drafting periodic reports to investors and relevant regulators.

· Monitoring of investment performance and ensuring compliance with investment standards and regulatory requirements.

· Research and monitoring of market trends, competitors, risks, and other relevant areas relating to existing and future investments / funds.

• Concrete project timelines
• Exposure to latest technology

About the company

Our Client is a MNC with offices across Asia, Europe and US. As part of their expansion plan in Singapore, they are now hiring for a Oracle HCM Consultant / Oracle HRIS Specialist to join their team.

Responsibilities

Your role involves:

• Providing support and implementation of Oracle HCM (Oracle Core HR, Payroll, Talent Management, Recruitment and etc)
• Translating business requirements to technical specifications
• Leading project implementation (migration to Oracle Cloud)
• Identify opportunities to improve design and performance across multiple functions

Skills and experience required
As a successful applicant, you will have at least 3 years of experience in Oracle HCM (Oracle Core HR, Payroll, Talent Management orRecruitment). Candidates should have proven track record in engaging with senior business stakeholders. Exposure to OracleCloud will be of added advantage.

Candidates with proven track record in regional/global will be of added advantage.

Whats on offer
This is an excellent opportunity to join an established stable end user environment. You will get the opportunity to lead high value projects globally with exposure to latest technology.


To apply online please use the 'apply' function, alternatively you can contact me at https://www.linkedin.com/in/hoonteck-nologyrecruitment. (EA: 94C3609/ R1219669)

Please note that this role can be based in either Hong Kong or Singapore

Role Objective

Support Chubb Life Global Pricing Actuary in analyzing and reviewing product development, pricing and business strategy and plan across all Chubb Life markets including Asia-Pacific and Latin America regions (may evolve to be more focused on specific markets). This role will work with various Local and Global teams to ensure the robustness and appropriateness of the product development, pricing, and product approval, while complying to internal process and governance.

Responsibilities

Product Pricing

• Support the Global Pricing Actuary in reviewing product manual submissions. Perform further analysis or risk assessment as and when needed.
• Ensure the product pricings are robust and appropriate in accordance to the latest assumptions, guidelines, underwriting process, and pricing frameworks.
• Provide pricing support for new distribution deals, new partnership opportunities, or other business development activities.
• Identify any gaps and enhance existing product review and approval process and management reporting on products.
• Provide support in enhancement of existing pricing methods, assumption development, or profitability measurements (e.g. VNB) as required to keep methodologies relevant in light of changes in regulations, market conditions, capital or accounting standards (e.g. LDTI).
• Conduct pricing deep dive into key markets’ business to identify risks, challenges and action items.
• Develop, maintain, and enhance tools for product pricing review and monitoring.
• Track and follow-up on all product approvals that are pending with the Group Product Team.
• Prepare materials and participate in Product Approvals meetings.

Pricing Projects

• Support the Global Pricing Actuary with various internal projects.
• Collaborate and coordinate with various Local and Global teams, and any external consultants to ensure timely and successful delivery of the projects.
• Prepare materials and participate in Project meetings.
• Support Chubb Life annual business planning

Product development, business strategy and deal support

• Collaborate with GO Product Specialist and local operations to develop business strategy and product pipeline.
• Actively participate in local countries annual business planning. Monitor and oversee business plan execution from product/pricing perspectives.
• Collaborate with and support local countries in M&A and partnership opportunities from product and pricing perspectives.

Qualifications

• Recently or nearly qualified Life Actuary (FSA or equivalent)
• A minimum of 5 years of actuarial experience in the life insurance industry (preferably in pricing/data analytics)
• Familiarity with regulatory and product landscape of key APAC markets
• Understanding of other reporting regimes besides Local Statutory (e.g. U.S. GAAP, LDTI, IFRS17) is a plus
• Strong modeling skills (MS Excel); knowledge of actuarial software (e.g. Prophet) and programming languages (e.g. Visual Basic, SQL) is a plus
• Speaking additional language (e.g., Chinese, Korean, Spanish etc.) is a plus

Skills Required

• Strong analytical and technical skills, plus strong organizational skills with an ability to prioritize whilst managing various projects and resources.
• Excellent interpersonal and communication skills, ability to effectively present and explain complex concepts to a non-technical audience.
• Dynamic, energetic and shows initiative to learn new concepts.
• Commitment to understanding the actuarial and commercial aspects of the life insurance industry which are crucial for the successful operation of a global life company in developing international markets in Asia and Latin America.
• Genuine aptitude for working in an energetic and entrepreneurial small team environment and demonstrates the ability to work well with colleagues across functions and geographies.
• Ability to meet tight deadlines and work extended hours and weekends when required.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religion, age, sex, sexual orientation, transgender, national origin, disability, genetic information, veteran, or marital status, or any other characteristic protected by law. For additional information about Chubb or its services, please visit our www.chubb.com

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.
• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization.

• Strong understanding of desktop operating systems (Windows, macOS).
• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

Job Duties:

• Responsible for planning, scheduling and coordinating demand/supply management, business processes and/or manufacturing/delivery of products and services to company policy and country regulatory requirements.
• Partners with stakeholders to identify/implement opportunities for business process improvement to effectively manage costs, integrate new and existing businesses, and adapt to changes in the business and regulatory environment.
• Time horizon is typically focused on less than six months for forecasting/planning.
• Leading and working with cross-functional teams, creates and implements plans that enable the execution of business strategies.
• Participates in the process by which demand signals are developed, validated for alignment with transition plans, supply constraints identified, and an executable plan defined that meets financial and market share goals.
• Scope includes business execution processes related to lifecycle planning; order management (including allocation management, Available to Promise (ATP) / commit processes, business attainment tracking); logistics management (including inbound/outbound coordination and consolidation of domestic and international systems to support shipments); and inventory management (including analysis, optimization and velocity).
• Partners cross-functionally to develop, track and manage business metrics for the organization (may include customer availability, service levels, on-time delivery, supplier response time (SRTs), supply chain costs and inventory).
• Entry: Applies basic foundation of a function’s principles, theories and concepts to assignments of limited scope.
• Utilizes professional concepts and theoretical knowledge acquired through specialized training, education or previous experience.
• Exercises independent judgment within defined parameters.
• Develops expertise and practical knowledge of applications within business environment.
• Acts as team member by providing information, analysis and recommendations in support of team efforts.

Requirements:

• Diploma and above (Diploma must have 2 years experience)
• Experienced in SAP S4 Hana, Excel
• Able to work overtime if needed

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Tender Analyst – Asia Pacific

Our client is US Logistics Company that is expanding its network in Singapore. They are now actively looking for a Tender Analyst – Asia Pacific to further develop a long-term partnership in this sector. We are seeking a highly organized and detail-oriented Tender Analyst to join our team. As Tender Analyst you will be responsible for supporting the Manager – Regional Tender Management, Asia Pacific in managing the tenders within the Asia Pacific region.

• Role: Tender Analyst, APAC
• Remuneration: Max SGD 6000
• Location:Singapore

ESSENTIAL FUNCTIONS:

• Responsible for managing the tender process (request for quotation/request for proposal) of targeted customers for the Asia-Pacific region.
• Focus on RFQs with Intra Asia emphasis or Asia Target customers including analyzing, coordinating, and pricing to structure a customized solution package.
• Cooperate with and support other regional tender teams as per internal tender process.
• Coordinate with internal stakeholders for pricing strategy and internal support.
• Maintain internal tender process monitoring database, reports and other key information.
• Consultant to Asia Pacific countries pricing/ tender unit.

QUALIFICATIONS:

• Strong industry knowledge including various carriers and trade routes.
• Strong interpersonal and communication skills.
• Possess excellent skills in project and time management as well as written communication.
• Superior software skills in Microsoft Office Suite, especially Excel; as well as a strong aptitude with numbers and the ability to ensure accurate data translation and analysis are essential.
• Able to work independently within a team and perform under pressure.
• Well organized and think out of the box.
• Professional image, polished presentation.
• Positive enthusiasm and pragmatic approach.
• Detail oriented with strong planning, organizational and analytical skills.
• A go-getter and one that embraces integrity, teamwork and perseverance in your work attitude.
• Ability to work under pressure and handle multiple priorities and initiatives

EDUCATION AND EXPERIENCE:

• Between 1 – 3 years direct experience in general freight and/or forwarding.
• Minimum Tertiary education preferably in Logistics or Business.

Company Reg. No.: 201131609D | License No.: 11C4684 | Ahmed Umair

• Maintaining contacts with airlines, trade, industry and government bodies to keep abreast of information and economy/market developments
• Manage daily shipping co-ordination of shipments by air, sea (export/import/3rd party/local delivery)

Requirements:

• GCE O Level and above
• At least 2 years of working experience as Sales admin

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description:

Responsible for ensuring adherence to SDLC, Capgemini's client-specific rules, and policies, while providing robust support to Program Managers and Project Managers to enforce governance and promote strong synergy across all teams.

Key Responsibilities:

1. Budget Planning and Consumption Tracking:

- Co-ordinate yearly investment and expense registration.

- Ongoing tracking of investment and expense utilization.

- Central recording of Expense/Investment purchases with signed contracts.

- Remind PICs to renew maintenance contracts before expiry.

2. Project Status Tracking/Reporting:

- Populate Monthly Project Status for each FY based on approved investment items.

- Co-ordinate and review monthly updates.

- Reflect up-to-date investment spending.

3. System Risk Governance:

- Maintain a central repository of audit/Risk Acceptance items.

- Track and remind PICs of committed timelines to avoid missed deadlines.

- Co-ordinate annual System Risk Assessment (SRA) exercise.

- Co-ordinate annual Business Continuity Plan (BCP) review exercise.

- Manage and co-ordinate specific audits as assigned.

4. Vendor/Resource Management:

- Maintain a central list of vendors.

- Maintain the WIO/WFH schedule of staff/vendors.

- Monthly review timesheets of in-source vendors for invoicing.

- Monthly review of staff and vendor accounts/access.

- Facilitate smooth onboarding of vendors/staff.

5. Team Operating Framework and Process Improvement:

- Guide the team on key processes relevant to their roles.

- Guide/direct the team on processes or obtaining additional assistance.

6. Team Process:

- Devise supplementary processes/guidelines to guide the team.

7. Specific Major Projects:

1. Detailed project-level budget tracking/reporting:

- Track forecasted and actual payment milestones.

- Report project financials.

2. Review project deliverables to ensure conformance to SDLC requirements.

Candidate Requirements:

- Degree in Banking/Finance/IT.

- Minimum of 5+ years of relevant experience in project management and PMO role, including managing schedules, financials, and resource demands.

- Excellent working knowledge of MS Word, Excel, PowerPoint, MS Project, Power BI.

- Strong organizational and analytical skills, meticulous with details.

- Excellent communication skills and ability to communicate effectively with stakeholders.

- Able to multi-task and perform well under pressure.

We are looking for an Business Analyst for a large-scale project. This is a permanent role with a global IT service leader.

• Excellent interpersonal and communication skills
• Knowledge and experience of analysis techniques, ideally of using a formal analysis methodology in the building of solutions. (Some knowledge of analyzing relational data would be beneficial.)
• A high level of attention to detail with strong documentation skills
• Ability to work independently and as part of a team
• Development of a fully inclusive workforce.
• All applications for employment are assessed purely on merit, against the capabilities and competencies required for the role.
• Business process flows, RACI, ensure nonfunctional requirements are captured

About Us:

Zone IT Solutions is Australia based Recruitment company. We specialize in ERP and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney, Singapore, and India. If you are looking for new opportunities your profile at [email protected] or contact us at 0434189909

Also follow our LinkedIn page for new job opportunities and more.

Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.
• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization.

• Strong understanding of desktop operating systems (Windows, macOS).
• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.
• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization.

• Strong understanding of desktop operating systems (Windows, macOS).

• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

As a Data Analyst, you will collect and analyze data to identify trends and provide the team and Management with valuable information that they can use to improve operational and businesses practices and trends.

Your main duties include identifying, gathering, analyzing data and making their insights accessible to the company through easy-to-understand graphs, charts, tables and reports. From time to time, you may also be required to assist the IT Engineer in supporting end user technologies, including desktop, printers, devices and potentially network and systems of all types, providing technical support and ensuring the whole company runs smoothly.

It is expected that the candidate has a very fine eye for detail, experience as a Data Analyst, and a deep understanding of the popular data analysis tools and databases.

A successful Data Analyst must be detail-oriented, proactive, and have a strong Emotional Quotient (EQ) to manage and resolve conflicts. To quickly establish trust and confidence in their abilities, the individual will work collaboratively, and must be able to communicate effectively with the Client, Fortis Construction Pte. Ltd. team, subcontractors of all tiers, as well as the equipment vendors and their agents. 

Responsibilities Specific to the Role:

• Develops and manages data dictionaries and documentation of data reporting standards
• Build dashboards and reports to visualize and interpret business data in supporting business decision making
• Collaborate effectively on team projects and work autonomously on individual work as appropriate
• Assist IT Engineer to provide IT support by monitoring and maintaining the company computer systems, installs and configures hardware and software, and solves technical problems

Control Risks' Embedded Consulting practice is growing in Singapore and we have a great opportunity for a Senior Intelligence Analyst to join us as part of a dedicated team, embedded within a high profile, international technology company.

The Senior Security Intelligence Analyst will be a key member of the Global Security Intelligence team as they collect, curate, and disseminate current and forecasted risk intelligence in a timely manner to partners and stakeholders. This position will also work to edit and compile written analysis by the Junior Analysts.

Responsibilities:

• Monitor and analyse geopolitical and global events identify and assess threats the client's specific global operations, assets, and personnel.
• Provide major vent safety and security assessment, forecast, and vulnerability reports.
• Oversee production of analysis by the Junior Analysts on the team.
• Conduct site and travel vulnerability assessments to ensure the safety of the client's employees and locations.
• Support location-specific intelligence, including active and archived alerts; city and country intelligence; and interactive maps.
• Drafting comprehensive, well-researched, and articulate analysis products providing tailored research for client-specific needs.
• Define priorities for in-depth analysis of selected locations relevant to the client's global interests.
• Lead production of specific briefings or presentations.
• Other responsibilities may develop with programme growth.

• A bachelor's degree in history, political science, international relations, intelligence analysis, or a related discipline.
• 5-7 years of experience in related global risk and threat analysis experience required.
• Experience in collection and analytical methodologies.
• Experience in editing and compiling written analysis.
• Keen understanding of social media monitoring techniques.
• Proficiency in client workspace product suite; the ability to present information in a graphic format and concise reports.
• Excellent research, analytical, writing, and verbal presentation skills.
• Ability to quickly adapt to the external environment and organization.
• A strong customer service focus and ability to build and maintain trusting relationships.
• Ability to be a positive and effective team member.
• Ability to effectively manage multiple projects simultaneously and prioritize.

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.
• We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance.
• Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
• As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.

• Deliver superior End User Experience while ensuring a managed, secure End User environment 

• Support various LOB users through direct end-user support or through projects that deliver changes to the end-user environment

 • Assist the Service Delivery Team in keeping desktops in compliance with Bank standards Work with LOB to identify and proactively manage applications to ensure a well maintained and managed end user environment

 • Handle end-to-end Desktop refresh and replacement initiative and timely removal of Not Permitted Technology 

• Handle user questions, incidents and requests. Tracking, measuring, and escalating as appropriate

 • Adhere to industry and corporate standards and best practices while maintaining a high level of efficiency 

• Assist with patching and upgrading end user devices 

• Address quality and schedule conflicts 

• Availability for ad-hoc work after hours and on weekends where necessary

 • Ability to work in a high-pressure, fast moving environment 

 • At least 5 years of experience in all phases of desktop operating system support, implementation, and maintenance, preferably in the financial sector

 • At least 3 years’ experience on trading floor experience with Bloomberg, Reuters & trading platforms 

• Knowledge of desktop operating system and infrastructure required to implement and support enterprise deployments

• Knowledge of Desktop Services security and access standards and practices 

• Basic understating of networking and server technologies

 • Proficient in supporting a Windows 7 desktop environment & Microsoft suit of applications