Contract Period:

• 1 Jan 2025 to 31 Dec 2025

Deployment:

• Mon to Fri: 7.00 am to 4.00 pm
• Service not required on Sat, Sun and PH's

Scope of Works:

1. Opening and closing of classrooms and learning resource rooms.
2. Carry out checks of teaching and learning facilities including toilets.
3. Carry out checks and reporting of equipment/fixtures unserviceability.
4. Accompany MOE term contractors eg Pest control, Electrician, plumbers for mosquitoes breeding inspections and maintenance/repair works.
5. Feedback on quality of work performed by contract cleaners and maintenance personnel.
6. Assist in logistics support for school events and functions.

Wee Hur Holdings Ltd (Group) is a listed company on the Singapore Exchange, with businesses in property development, construction, worker’s dormitory, fund management and purpose-built student accommodation (PBSA). We are seeking a driven, motivated and passionate Sales Admin Support as we embark upon our exciting new phase of growth and expansion in the PBSA sector in several major cities in Australia.

You will be employed under Y Suites by Wee Hur Hospitality Pte Ltd (Company), a wholly owned subsidiary of the Group, which is the entity that is responsible for the success of our PBSA management brand. You will report directly to the Assistant Manager, Sales & Reservations and Regional Senior Manager, Business Development. You will be required to work closely with our Sales team in Singapore and BD team in China.

This role is designed for professionals with robust track record in sales admin support, excellent interpersonal and communication abilities, strong detail-oriented mindset and deep motivation to learn and grow. Experience in Sales support, Reservations or Admin coordinator within the hospitality industry are added advantage. Proficiency in Mandarin Chinese is preferred.

You will assist the sales team to retrieve and collate reports, check room availabilities, and make changes to existing reservations. You will need to manage 2 key software systems, namely a sales CRM and an enterprise property management software, so experience and track record in data retrieval and software system utilisation is strongly preferred. You are also expected to respond to sales team request for information or changes at a high frequency and due to the time-sensitive nature of sales closure, we require somebody who is agile, responsive, and highly communicative on chat channels, with a strong bias for action.

Please apply for this position via our careers page (https://www.ysuites.co/careers/).

Key responsibilities:

1. To have a good grasp of the property management system (PMS) to check room availabilities and provide fast response to the China BD team when required.
2. To have a deep and robust understanding of our product.
3. Provide reliable and consistent support on data input and churn out for reporting purpose.
4. Provide weekly room occupancy data from PMS, Competitor Pricing checklist report and other sales admin reports required by the Assistant Manager, Sales & Reservations.
5. To be able to configure changes in the student booking in PMS correctly as and when required by the Booking team.

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3-5 years of experience and proven track record as a sales admin or admin support an advantage
3. Exceptional verbal, reading and written skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM & PMS best practices, experience with CRM leads management software (SalesForce or Fresh Sales) an advantage.
6. Experience in working with enterprise software systems an advantage
7. Strong Microsoft Excel Skills desirable
8. Have a detail-oriented mindset and an acumen for understanding
9. Excellent time management and organisational skills
10. Dependable and proactive in follow up
11. Team player and highly independent and able to work under stressful situations

Key Performance Indicators:

• Timely and proactive respond to request from China BD team on room availability
• Accurate data input and churn out for reports requested by Assistant Manager, Sales & Reservations
• Accurate and timely changes in reservation details and ensuring all amendments are done correctly
• Agile, timely and swift response to business request pertaining to lease closure, lease amendments, offer drafting, information required for offer.
• High visibility and timely reporting on weekly reports.
• Strong stakeholder engagement in accordance with best practices, SOP training and brand guidelines
• Strong product knowledge, demonstrate professionalism and competence in task assigned.

Job Description

• Provide day to day customer service support and administrative duties in engineering department.
• Deal with customers via multiple communication channels such as telephones, email and other CRM tools.
• Provide administrative support for engineering department such as spare parts quotation, service maintenance, preventive maintenance service, service appointments of all engineers and other ad-hoc assignment.
• Post-Warranty Service Contract Proposal to customers.
• Manage the preventive maintenance service by coordinating the customer for the PM schedule and update any changes in the records.
• Follow up with Engineers on open maintenance jobs.
• Review the service reports, process engineering quotation on repair work or spare parts and follow up with customer.
• Request quotation from the third party to do the subcontract work, and provide pricing to customer & certificate follow up.
• Act as the main control person for the receipts of all engineers’ job sheets & customer’s purchase/service order, and forwards to respective teams for further action.
• Monitor and update the job status in Microsoft D365 system, ensuring timely invoicing and job closure with customers.
• Responsible for administration of purchasing third party outsourced service contract with principal.
• Work closely with operations team members to coordinate the delivery and issue the billing with customer.
• Coordinate with sales team to arrange the engineers schedule for installation or service maintenance.
• Record case data and customer information accurately into Microsoft D365 for ease of reporting and follow-up.
• Arrange service tools calibration and maintenance by the third party.
• Provide the Guarantee and Maintenance (Labour and Comprehensive costs) price in tender.
• Getting all spare parts price list from Principals and convert to local pricing. To provide relevant price list for contract / tender purposes.
• Any other duties and responsibilities as and when assigned by immediate superior or management.

Job Requirements

• University degree or Diploma holder in any disciplines
• Minimum 3 years of relevant work experiences in a similar role.
• Good computer skills. Proficient in Excel, Word and Outlook.
• Working knowledge of CRM and ERP systems. Eg: Microsoft D365, Microsoft Dynamics
• Good command of written and spoken English
• This is a 1 year contract.

Competencies

• Adept at handling various communication channel on a daily basis, while consistently resolving customer’s issue.
• Good in communication and interpersonal skill, able to communicate with and influence people positively.
• A positive team member who is able to establish network and rapport with colleagues to achieve results.

Attributes

• Customer-orientated and able to deal with difficult customers.
• Passionate and energized, take initiatives and integrity to support business needs, enhancing individual/team productivity.
• Be a natural multi-task person who has a positive and proactive attitude in problem solving.
• Passionate and energized, take initiatives and integrity are key requisites to this position.
• Embrace the idsMED values of Loyalty, Integrity, Balance, Care, Agility, Reliability and Entrepreneurship.
• Show a genuine desire to care for others, with a Happy, Engaging, Approachable, Responsible and Trustworthy personality.

Job Description and Requirements:

• Provide L1(Remote) and L2(On-Site) Support in a client’s managed environment.
• Support scope involves troubleshooting, diagnosis and resolution of IT related issues.
• Assist in patch/change management and network configuration requests.
• Maintain records of all IT-related issues via in-house ticketing system.
• Assist in routine reporting on all incidents, problems, status and resolutions.
• Organise and provide training and awareness workshops.
• Provide consultancy and IT roadmap planning for client environment.
• Handle routine administration and other ad hoc matters.
• Have at least 2 years’ experience in supporting End-User Computing devices.
• Possess knowledge in IT networking and LAN.
• Possess experience in managing an Office 365 corporate environment.
• Able to communicate well in both written and spoken English.

Additional Info:

• Working hours: 8.30pm to 6pm, Mondays to Fridays, excluding Public Holidays.
• Good remuneration, career progression and learning opportunities.

Roles & Responsibilities

STARCHAMPS @ Toa Payoh is looking for a passionate Student Care Support Receptionist to join our Team!

Commencement: Aug 2024 onwards

Part time hourly rate

Timing: Mon (6 - 9 pm), Tues (6 - 8 pm), Fri (6 - 8 pm)

Responsibilities:

• Handle walk-ins, telephone and email enquiries
• Promote centre course and provide course consultation to prospective parents and students
• Coordinating and facilitating classes with material preparation
• Handle general administrative tasks pertaining to student and course registration matters
• Supervision of primary school children (primary 1 to 6) to ensure completion of daily homework, spelling, extra worksheets and conduct enrichment lessons
• Support student care programme during planned physical activities
• Responsible for new students enrollment daily.
• Follow up on sales enquiries with parents who enquire and collection of school fees
• Take attendance and assign classrooms to teachers and students
• Manage class schedules and communicate with tutors, parents and/or students on starting classes or change of timing, and any other situation that may arise
• Take photos/videos of classes for marketing collaterals and helping in creating advertising materials
• Daily clean up of classrooms and work area.
• Perform any ad hoc basis as assigned by manager

Requirements:

• Minimum GCE O' Level or any related educational level
• Minimum possess 1 year of relevant working experience in customer service or student care role would be advantageous
• Training would be provided for candidate
• Able to commit full duration of the contract (till Dec 2025)
• Must be responsible and committed
• Possess good working attitude and keen to learn
• Bilingual in English and Chinese will be advantageous (in order to follow up on sales enquiries with Mandarin speaking parents in regards with the collection of school fees)
• Proficient in Microsoft Office
• Must love children and comfortable working around them

Interested candidates are invited to apply online with a comprehensive resume. We are regret that only shortlisted candidates will be notified.

Key responsibilities:

• Third Party Risk is a global, first line team within the TTS Operational Risk & Control group
  Is responsible for developing, implementing firmwide programs, and overseeing the risks associated with the use of third parties and inter-affiliates.
  The team is also responsible for providing front to back connectivity to ensure third-party risk activities operate / risk assessments
  Require a comprehensive understanding of third-party risk lifecycle management concepts with specific emphasis on Agent Banks (Corresponding, Clearing and Custody) and financial market infrastructures.
  Data validation with TPM systems and remediation of discrepancies
  • Submission and tracking of business leveraged controls
  • Contract data review, validation and manual migration to central system
  • Incremental third party control support
  Responsible for supporting the implementation of the Third-Party Management Policy and Alternative Control Framework Third Party Management Standard across TTS (Treasury and Trade Solutions ).
  

Knowledge, Experience & Skills:

• Minimum of 2-3 years of experience in Third-Party Management, within a global financial services organization.
  Minimum of 1 year of experience in project management, process improvement, change management, governance, and technology within regulated and complex environment.
  Good communication and written skills and Strong planning and organizing skills
  Qualifications:
• Bachelor’s/University degree or equivalent experience
  Related certifications (CPA, ACA, CFA, CIA, ACCA, CISA or similar) preferred
• 
  
• Send your Cv to [email protected]
  

Employer questions

Job Responsibilities:

• Create PR/GR/Extract reports using SAP system
• Process invoice payments.
• Financial Data Management - Ensuring accurate/up-to-date data entries in excel trackers.
• Work with various senior managers to monitor utilization of budget.
• Prepare monthly financial dashboard reports.
• Assist with yearly budget exercise.
• Prepare weekly reports for Finance Lead on open tasks/ issues.
• Asset Management – Manage laptops inventory, issuance, write-off of assets, etc.
• Other Finance/Asset Management related ad-hoc tasks as directed by the Finance Lead

Qualifications and Skills Required:

Bachelor’s Degree in Banking & Finance/ Business Management or related field.

• At least 3 years’ relevant experience preferably in a Finance Institution or Consultancy firms. • Good understanding of Technology Finance.
• Above average excel skills (Advance formulas, pivot tables, building of reporting dashboard). Strong in data analysis using excel. Have working experience and advance understanding of SAP system (PEMS) would be a plus.
• Experienced in software and related maintenance contractual/commercial processing will be a plus.
• Good knowledge in Power Point and have prior experience in preparing PPT slides for reporting purpose. Knowledge in Power BI will be a plus.
• Excellent internal communications, written and verbal communication skills.
• Strong analytical and troubleshooting skills.
• Strong Attention to details.
• Willing to learn attitude and able to work independently. Able to handle confidential data in a professional manner. Good experience inmanaging/responsible/implementing business process improvement.
• Have knowledge in managing M365 Share Point will be a plus.

Responsibilities:

• Monitor commercial pipelines daily for new and upcoming robot deployments.
• Allocation of Service Engineers for deployment processes and adjust resource allocation as needed.
• Coordinate customer User Acceptance Tests (UAT) and manage UAT documentation.
• Organize customer training on robot handling and software platforms, including logistics.
• Preparation of necessary documentation prior to robot live operations on customer sites.
• Compile Product Performance Reports for customers on a regular basis.
• Allocate Service Engineers for routine Robot Preventive Maintenance.
• Monitor and escalate open Robot Issues to ensure timely resolution.
• Maintain accurate records of customer requests, robot performance, and issue resolutions in a ticketing system.
• Collaborate with team members to maintain an updated deployment schedule.
• Ensure timely execution and reporting of onsite activities, including issue resolution and preventive maintenance.
• Assist in the preparation of purchase order documents for robotics equipment, supplies, and services.
• Contribute to and maintain an organized system for customer support documentation, including FAQs, user guides, and troubleshooting guides.
• Undertake ad-hoc duties as required to support robot operations, including coordinating deliveries and providing operational support.

Requirements:

• Required: Diploma in engineering, business administration, or a related field.
• Preferred: 2 years of experience in project coordination, operations management, or a similar role (fresh graduates may apply).
• Strong organizational and multitasking abilities, capable of managing multiple operational tasks concurrently.
• Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams and stakeholders.
• Ability to thrive in a fast-paced and dynamic work environment.

Responsibilities

• Install and configure computer hardware, operating systems and applications, networks, printers and others
• Monitor and maintain computer systems and networks including planning and undertaking scheduled maintenance upgrades
• Troubleshoot system and network problems
• Diagnose and solve hardware/software faults
• Provide technical support including procedural documentation to both users and MIS
• Set up new users’ accounts and profiles
• Train/educate staff of new hardware
• Assist in the compilation and maintenance of an accurate inventory of hardware and software

Requirements

• Diploma or Degree in IT or computer related field
• Knowledge in LINUX servers, MySQL, Microsoft Window Server, Active Directory, and MSSQL a MUST
• Knowledge of basic LAN/WAN networking infrastructure a MUST
• Knowledge of Backup Systems an advantage
• Knowledge of PHP programming language an advantage
• Ability to troubleshoot and resolve technical problems with minimum supervision
• Ability to perform installation, setup, configuration, migration, upgrading and maintenance of desktop PC, laptop, OS, software and related peripherals
• Ability to work independently and be a team player
• Possess excellent interpersonal, communication and analytical skills in both English and Mandarin an advantage

Please send in your resume with current and expected salary to

http://cloud.careers.easb.edu.sg/

Only short-listed candidates will be notified.

Responsibilities

* After sales maintenance support

* To carry out troubleshooting, basic repair or rectification and servicing jobs on AV/ IT hardware and software

* Manage preventive / comprehensive maintenance, setup, installation and commissioning of AV Systems & Solutions

* To assist Technical Manager or Superior for all tasks and duties

* To assist in handling projects Engineering & Application Support to Sales Team

* Field support for installation and cabling works on site as necessary

* Responsible for system set-up, Testing & Commissioning

Preparation of Service Reports, SOP & Guides for customer as required including Training to users

*Project Management

* Assist in System Programming

* Proficiency in troubleshooting on Audio-Visual and IT related system deployed

* Any other technical roles & responsibilities as necessary

Requirements
- Min NITEC/Higher NITEC/Diploma in IT/Electrical/Mechatronics/Electronics Engineering

- Hardworking, willing to learn and positive attitude

- Knowledge of AutoCAD will be an added advantage

- Able to work independently

- Preferably at least 1-year relevant working experience

- Able to communicate in Mandarin with customers and suppliers is preferred

- Monday to Friday 5 days week

- Possess Class 2/3 will be an added advantage

Key Responsibilities:

1. Data Collection and Management:Gather and validate financial data from various sources, including internal systems and external databases.
   Maintain and update financial databases to ensure accuracy and completeness.
   
2. Data Analysis:Perform detailed financial analysis, including trend analysis, variance analysis, and scenario analysis.
   Develop financial models to support forecasting and budgeting processes.
   
3. Reporting and Presentation:Prepare comprehensive reports and dashboards to communicate financial performance, trends, and forecasts to stakeholders.
   Create visualizations and presentations to support strategic planning and decision-making.
   
4. Financial Forecasting:Assist in the preparation of financial forecasts and budgets by analyzing historical data and market trends.
   Monitor financial performance and identify areas for improvement or concern.
   
5. Compliance and Risk Management:Ensure data accuracy and integrity by adhering to company policies and regulatory requirements.
   Identify potential risks and provide recommendations for mitigation.
   
6. Collaboration and Communication:Work closely with finance, accounting, and other departments to gather data and understand business needs.
   Communicate findings and insights clearly to non-technical stakeholders.

Qualifications:

• Bachelor’s degree in Finance, Economics, Statistics, Mathematics, or a related field; Master’s degree preferred.
• Proven experience as a Data Analyst or Financial Analyst, with a strong understanding of financial principles and metrics.
• Proficiency in data analysis tools and software (e.g., Excel, SQL, Python, R).
• Experience with financial modeling and forecasting.
• Excellent analytical and problem-solving skills.
• Strong attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Effective communication skills, with the ability to present complex data in an understandable manner.

Preferred Skills:

• Experience with financial software or ERP systems (e.g., SAP, Oracle).
• Knowledge of statistical and data visualization tools (e.g., Tableau, Power BI).
• Familiarity with regulatory requirements and financial compliance.

# Track record as a Business Analyst/ Program manager within the Financial Services/Investment Banking industry

# Experience in Data Analysis, tracing cash events through multiple systems front to back.

# Experience in delivering Operational process improvements and controls

# Experience -Futures & Derivatives Clearing

Responsibilities:

• Provide Regulatory Reporting stream to support transition to strategic end state model, incl requirements, design, test definition, control definition, training, and production readiness.
• Documentation of project artefacts, including, Target Operating Models, BRDs, User Stories, Test Cases
• Project management , actions management- setting , coordination and planning to the stakeholder
• Assess and manage risk and issues.
• Foster and maintain relationships with business and technology stakeholders and support engagement in working groups, steercos, and workshops where required.
• Can exercise independence of judgement and autonomy

Requirements

• 6-10 years’ experience with degree in Banking or Finance
• Track record as a Business Analyst/ Program manager within the Financial Services/Investment Banking industry.
• Knowledge on Futures and Options products and Clearing industry in banking
• Experience on UAT- functional ,test
• Excellent analytical and problem-solving skills
• Skills- Excel, PowerPoint and process mapping skillsets required.
• Excellent communication and stakeholder management skills
• Knowledge of Markets Operations businesses/ functions is required. Knowledge & understanding of workflows and controls
• ONLY SINGAPOREAN

Send your Cv to [email protected]

Key Responsibilities:

• Review KYC information & documents of clients in accordance to the Bank’s AML/KYC standards
• Reach out to clients for AML/KYC information and documents, and closely follow up for receipt
• Coordinate and liaise with Business Support Unit for timely completion of AML/KYC renewals
• Follow up with Relationship Managers on pending transaction monitoring alerts to ensure that they are disambiguated by relationship managers within defined timelines
• Support the IBC team to drive global / regional / local IBC initiatives

Qualifications

• Bachelor's degree
• Understand AML / KYC requirements
• 2 years’ experience in KYC related role
• ONLY SINGAPOREAN

Interested candidate please forward your resume to my email

[email protected]

About Us!

As a Systems Analyst you are part of HDB’s IT Group to drive digital transformation. You will be part of an application development team that will leverage on innovation and technology to enable business excellence. You will have the opportunity to work closely with various stakeholders in HDB to manage, design and develop systems that support HDB’s wide spectrum of business domains.

What Will You Do?

We will provide a career, not only a job.  Your total development as an ICT professional is our focus rather than just getting a job done. There will be ample opportunities to build on your competencies with the training and exposure that we have available in the many technical platforms and range of digitalization projects we have.

You will be a Great Fit if you:

- Understand HDB’s business processes and work with users to design and develop an end-to-end solution
- Provide advice and assistance to business users in the effective use of application system and information technology
- Manage the development of the application system and ensure the project is implemented within budget and according to schedule
- Design solutions that are of quality and functional to ensure a good user experience
- Monitors the performance of the application and work with relevant stakeholders to troubleshoot any issues surfaced in the production environment
- Work closely with various technical, solution and information architects to ensure the application developed is robust and align with the Enterprise Architecture
- Produce technical documentation for application systems.
- Have a keen interest in IT / programming / system designs
- Good understanding of SDLC
- Experience in application development using the following technologies and programming languages such as Mobile, web, object-oriented programming, SQL, Java, JavaScript etc

Good to Have:

- Experience/knowledge in Scrum /DevOps concepts
- Experience/knowledge in the various technologies supporting CI/CD such as Git, Maven, Jenkins, etc
- Experience/Knowledge in Cloud, microservices architecture and container technologies such Docker, Kubernetes, etc
- Experience/Knowledge in Java, Javascript, SQL
- Great Attitude to bring the best out our team, driven and motivated
- Team Player; we work together as a team
- Autonomous & take ownership

Successful candidates will be offered a 1+1 year contract in the first instance. Conversion to perm is dependent on good performance.

Find out more about a career with HDB at www.hdb.gov.sg/cs/infoweb/about-us/careers

Entry level applicants are welcomed to apply.

Please apply for the job through the Careers@Gov job portal as linked:

https://www.careers.hrp.gov.sg/sap/bc/ui5_ui5/sap/ZGERCFA004/index.html#/JobDescription/14939056/cb8aa025-5089-1eef-92cd-b787731f61a3

Job Overview:

Hardware Supply Chain Management team is overall responsible to fulfil end to end ordering process to external suppliers. The Supply Chain Management team will need to ensure “On Time Delivery” to meet requested schedule, expedite and escalate to Head of department whenever is needed.

Ensure all routes is compliance with export control rules and procedures.

Objectives:

Arrangement of smooth ordering process includes:

1. Coordinate with internal Sales Subsidiary on artwork / design base form is duly complete.

2. Global template on ordering process is fulfil

3. Purchase Order creation and Invoicing is done within timeframe.

4. Liaison with freight forwarder to ensure shipment to customers

Accountabilities:

1. Monitor supplier KPI (Key performance Indicator)

2. Manage internal transfer between different suppliers

3. Verify and approve specification and proofs.

Ensure monthly capacity fulfil and provide necessary production needs to supplier on timely basis.

Responsibilities:

1. Evaluate order demands by customer requested date, response within timeframe.

2. Work with Subcon Manager to ensure KPI meet.

3. Coordinate and monitor inventories level in suppliers site base on forecast figures.

4. Work with internal departments to ensure order is produce within specification and quality is meet expectation.

Education & Experience:

• Degree or Diploma with Supply Chain management experience or related field
• A minimum of 2 years’ experience in Supply Chain function.

Knowledge & Skills:

• Fluent written and spoken English / Mandarin
• Preferably with SAP experience
• Knowledge in Incoterm

Wee Hur Holdings Ltd (Group) is a listed company on the Singapore Exchange, with businesses in property development, construction, worker’s dormitory, fund management and purpose-built student accommodation (PBSA). We are seeking a driven, motivated and passionate Sales Admin Support as we embark upon our exciting new phase of growth and expansion in the PBSA sector in several major cities in Australia.

You will be employed under Y Suites by Wee Hur Hospitality Pte Ltd (Company), a wholly owned subsidiary of the Group, which is the entity that is responsible for the success of our PBSA management brand. You will report directly to the Assistant Manager, Sales & Reservations and Regional Senior Manager, Business Development. You will be required to work closely with our Sales team in Singapore and BD team in China.

This role is designed for professionals with robust track record in sales admin support, excellent interpersonal and communication abilities, strong detail-oriented mindset and deep motivation to learn and grow. Experience in Sales support, Reservations or Admin coordinator within the hospitality industry are added advantage. Proficiency in Mandarin Chinese is preferred.

You will assist the sales team to retrieve and collate reports, check room availabilities, and make changes to existing reservations. You will need to manage 2 key software systems, namely a sales CRM and an enterprise property management software, so experience and track record in data retrieval and software system utilisation is strongly preferred. You are also expected to respond to sales team request for information or changes at a high frequency and due to the time-sensitive nature of sales closure, we require somebody who is agile, responsive, and highly communicative on chat channels, with a strong bias for action.

Please apply for this position via our careers page (https://www.ysuites.co/careers/).

Key responsibilities:

1. To have a good grasp of the property management system (PMS) to check room availabilities and provide fast response to the China BD team when required.
2. To have a deep and robust understanding of our product.
3. Provide reliable and consistent support on data input and churn out for reporting purpose.
4. Provide weekly room occupancy data from PMS, Competitor Pricing checklist report and other sales admin reports required by the Assistant Manager, Sales & Reservations.
5. To be able to configure changes in the student booking in PMS correctly as and when required by the Booking team.

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3-5 years of experience and proven track record as a sales admin or admin support an advantage
3. Exceptional verbal, reading and written skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM & PMS best practices, experience with CRM leads management software (SalesForce or Fresh Sales) an advantage.
6. Experience in working with enterprise software systems an advantage
7. Strong Microsoft Excel Skills desirable
8. Have a detail-oriented mindset and an acumen for understanding
9. Excellent time management and organisational skills
10. Dependable and proactive in follow up
11. Team player and highly independent and able to work under stressful situations

Key Performance Indicators:

• Timely and proactive respond to request from China BD team on room availability
• Accurate data input and churn out for reports requested by Assistant Manager, Sales & Reservations
• Accurate and timely changes in reservation details and ensuring all amendments are done correctly
• Agile, timely and swift response to business request pertaining to lease closure, lease amendments, offer drafting, information required for offer.
• High visibility and timely reporting on weekly reports.
• Strong stakeholder engagement in accordance with best practices, SOP training and brand guidelines
• Strong product knowledge, demonstrate professionalism and competence in task assigned.

Ascenz Marorka, a GTT brand, is a leading provider of digital solutions for Smart Ships in the maritime industry, offering the one of the most comprehensive, innovative and reliable digital platform for ship owners and charterers around the world. Ascenz Marorka portfolio comprises solutions for Electronic Fuel Monitoring, Vessel Performance Management, LNG Cargo Management, Emissions Monitoring, Operational and Regulatory Reporting, Weather Routing… More details on the company and the products at: https://ascenzmarorka.com

Ascenz Marorka is looking for an Analyst Officer for its Vessels Weather Routing Operational Center.

Our headquarters are in Paris area, France. The job will be located in Singapore

Read more at https://ascenzmarorka.com

Professional Competencies

Followings are required :

At sea experience :

• Officer of the Watch on OSV vessels during 2 years at least within the last 6 years, including Passage Planing preparations
• 2 years of offshore experience within a maritime company or major operator
• Able to monitor and advice on the performance of an OSV
• Practical use of weather routing softwares or services
• Rough seas navigation strong feedback
• English language: Excellent verbal understanding/ Good English writing

Followings are an advantage

• On site management/ technical support for Oil & Gas companies
• Experience within a vessels Weather Routing Center/ Ops Monitoring Center
• Officer on following vessels types: gas-carrier or tanker, liner like containers-carrier, bulk-carrier, passengers vessel
• Officer in various maritime compagnies
• Experience as Chief Mate or second engineer
• Polar navigation
• Any meteorology and/ or oceanography theorical studies certified degree

IT:

• Practical use of sea Keeping software
• Practical use of ops softwares, in order to test and comment new IT Products and functionalities
• Any language other than English and French
• Proficient in Excel, PowerPoint and JIRA
• Experience with data vizualisation tools

Personal Characteristics

Followings are required

• Ability for listening and taking into account with strictness all captains requirements, in order to monitor a fleet of tenths of vessels at sea, within contracts
• Act autonomously to initiate direct contact with captains at sea by satellite phone when needed: over-speeding vessels, route deviations, fuel monitoring
• Self-control to maintain excellent relationships, in spite of stress of severe sea conditions to be encountered
• Full and impartial Reporting of any critical events/ difficult verbal relationships with vessels if any

Following are advantages

• Ability to fast analyze Post-Voyage data, and to argue with scientific facts and measures for Claim management if any
• Curious to adjust analysis with additional data sources on web
• IT abilities to perfectly use softwares, and propose improvements or new functionalities
• Involved to provide the best advices to captains at sea at any time
• Able to write feedback and feedback for future improvements

Tasks

Vessel routing and voyage optimization

• Collect all necessary data 72h- 24h before vessels departure (Tracking, SatComs, vessels Characteristics and Ops Constraints) in order to calculate the best routes and speeds thanks to Ascenz Marorka weather routing software
• Provide meteorological and oceanographical forecasts and observations data to vessels
• Advice captains for their Passage Planning, before departure and during Ocean crossing:
• Assist captain to connect on Ascenz Marorka website, and support for to set up calculation
• Input parameters according to captains wishes, when needed
• Monitor vessels safety when in Storms/ Tropical depressions
• Compare vessels routes in similar conditions
• Take care of Fuel Consumption during voyages, and take contact with captains to optimize their voyage budget
• Optimize all vessels routes, using the Ascenz Marorka weather routing software
• Take into account vessels observations, in order to be able to comment about Metocean forecasts
• Analyze forecasts and observations data/ measures, in order to establish post-voyage reports – Argue for claim management, when necessary
• Contribute to Ascenz Marorka software feedback and operational tasks, in order to improve processes

Vessel performance monitoring

• Monitor Vessel Performance: Oversee the performance of operational vessels and proactively provide alerts and guidance to clients (shipowners or charterers) in accordance with company guidelines and procedures : sensors deficiencies, fuel overconsumption, sub optimal activities
• Data Collection and model calibration:organize the collection of ships characteristics and historical data in order to calibrate performance models with the assistance of data scientists if needed.
• Client Communication: Inform clients about missing/late data, the quality of collected data, and any sensor failures to improve the overall dataset and ship models.
• Performance Analysis: Analyze real-time, periodic, and post-voyage performance, providing technical feedback to clients (ship owners or charterers) to optimize the vessel's environmental and economic performance.
• Coordinate Corrective Actions: Implement corrective actions for incorrect data, whether the issue is hardware or software-related.
• Reporting: Maintain up-to-date reports on the state of vessel performance data.

Key Responsibilities:

• Account Management: Assist in cloud service account openings and provide emergency account assistance.
• Customer Feedback: Collect and organize feedback on high-frequency issues.
• Customer Support: Respond to customer inquiries and provide guidelines to distributors and dealers on app handling.
• Data Security: Maintain security of customer account information in compliance with the Data Protection and Privacy Act.
• Other ad-hoc duties as assigned by management.

Requirement

• Minimum 2 years of working experience in automotive industry with mobile app / cloud computing/ database management experience.
• Strong problem solving skills.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration No.: R1101084

EA License No.: 20C0426 (Elitez & Associates)

Roles & Responsibilities

You are to assist Sales Director in day to day business in sales.

Basic + Commission and Other Allowances and/or Incentives

• The candidate must possess a strong customer service background and experience
• Good convincing skills - Able to assist in soliciting new clients and referrals
• Enjoy sales and building relationships
• The candidate should possess a dynamic personality, be out-spoken and positive working attitude
• Shoulder heavy responsibility since young (student leader, or worked for own school fees, etc)
• Quick in reading situations, efficient in executing tasks

Requirements

• At least 3 - 5 years of related experience
• Proven experience in sales and customer service
• The ability to work in a fast-paced environment
• Excellent problem solving skills
• High school diploma, ITE Nitec or High Nitec or any degree (with work related experience)

Technical Support Engineer

Technical Support Engineers will provide technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions. Solutions include key management systems and access control systems, but are not limited to, verifying proper hardware and software set up, assisting with navigating around application menus and troubleshooting email issues. Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner.

JOB RESPONSIBILITIES:

• Deliver service and technical support to end-users via phone, remote connection and/or over the Internet
• Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services
• Gather customer’s information and determine the issue by evaluating and analysing the symptoms
• Perform testing and commissioning as well as preventive maintenance work on key management systems at customers’ sites
• Trouble-shooting of key management systems at customers’ sites if issues cannot be resolved remotely
• Assist with training and enrolment for new customers
• Follow standard processes and procedures
• Offer alternative solutions where appropriate with the objective of retaining clients’ business
• Follow up and make scheduled call backs to customers where necessary
• System testing and drafting operational procedure with system information, changes and updates

JOB REQUIREMENTS:

• Diploma or Higher NITEC in Electronic / Computer Engineering / Computer Science / Electrical & Electronic with 2 years working experience or equivalent
• Proven working experience in enterprise technical support
• Basic knowledge of Linux systems, utilities and scripting
• Strong problem-solving skills
• Strong and effective team player
• Good written and verbal communication skills

Conduct meetings with user groups and stakeholders to gather, understand, and document product/service software requirements.

· Work directly with the business, stakeholders, clients (business and technical), digital agencies and other project teams to develop and implement business and technology solutions that meet our clients program demands.

· Provide technical expertise and recommendations in assessing new IT software projects and initiatives to support and enhance our existing Microsoft based systems.

· Assist in troubleshooting software application issues - Write technical procedures and documentation for the applications including operations, user guide, etc.

· Prepare detailed flow charts and diagrams outlining systems capabilities and processes - troubleshoot and resolve hardware, software, and connectivity problems, including user access and component configuration - Write and maintain system documentation.

· Focus on defining and managing both functional and non-functional requirements across multiple projects at a given time for both internal and external stakeholders.

· Typical deliverables include but are not limited to developing the necessary project artifacts such as logical models, user flows, information architecture, requirement definitions and other documentation as deemed necessary to properly represent the solution.

· Liaise with other development teams (internally and externally) to understand requirements and issues, help in trouble shooting and diagnosing issues when required.

· Support the quality assurance cycle by assisting the testing team, and will work with business owners to develop test case scenarios for functional enhancements.

· The SA will assist the project teams with troubleshooting and maintenance activities of our solutions and platforms where required.

· Maintain awareness of web technology standards and trends, and make recommendations around new implementations.

At One World International School (OWIS), we are looking for passionate, adaptable educators who enjoy teaching students from diverse cultures. OWIS provides an individualised approach to learning that nurtures every aspect of child development. In addition to versatile learning spaces and a variety of extracurricular activities, we offer rigorous curricula that prepare students to be future innovators and leaders. We're an IB Primary Years Programme (PYP) World School, a Cambridge International School and an IBDP School. All teaching positions require a high proficiency in spoken and written English, a degree, teaching qualifications and ICT literacy.

Overall Responsibilities

• Provide specific intervention methods to the children in the areas of academic, behaviour learning, social and communication skills.
• Provide push-in/pull-out one-on-one/small group specialist remedial intervention in literacy and numeracy.
• Assess and monitor the progress of learners and set goals for improvement, including report writing.
• Assess, interpret and formulate individualised learning plans.
• Works cooperatively with all educators and families to support children’s learning and development.
• Prepares and updates lesson plans, reports, for students on the learning cycle.
• Manage clear and precise parent interaction.
• Participate in parent interaction and maintain clear and verifiable records of agreements.
• Engage with school teams to contribute to the safe and seamless running of the organisation.
• Take up extra-curricular activities. Be a part of school events, assemblies, staff training, meetings etc.
• Promote the health and safety of assigned classes.

Requirements

• Minimum two (2) years of relevant full-time learning support experience as a qualified teacher.
• Candidates must at least possess a Bachelor's degree in Education and qualifications in learning support/learning difficulties/dyslexia teaching and certification and/or membership with local/international professional bodies.
• Familiar with common learning support/remedial/reading intervention programs, theories, tools and methodologies for identification and assessments.
• Must have strong knowledge and experience of the IB PYP curriculum and integration of learning.
• Experience in an international school environment (preferred).

Location: Punggol

Sales Support Executive (Interior Design)

About Us
We are all about embracing the new. If you are looking for a fun and dynamic career, if you are passionate and love a fun-filled work environment, if you embrace challenges and are always thinking on your feet, then you’re the one we are looking for.

Why Join Us?
Now, we are going to tell you why you should be a part of this ever-growing company. Some of the perks include an easily accessible office, flexible working hours, tons of retail, furniture and F&B discounts, as well as a fun and dynamic working culture that redefine a 9-6 job.

Key Responsibilities

• Work closely with the Sales Director and Sales Manager in managing local and overseas projects as well as other administrative matters.
• Responsible for preparing costing and/or quotations.
• Attend in sales enquiries and prepare sales proposals.
• Generate sales order and tax invoice.
• Manage customers’ orders via Navision ERP system.
• Prepare proposals and tender submissions.
• To do colour scheme confirmation.
• To take off quantity of tender layouts.
• Placing order for mock-ups and/or projects.
• Preparing mock-ups and proposal slides.
• Responsible for overseeing and handling the arrangement of delivery and setting up of mock up at site.

Skills and Qualifications

• Bachelors / Diploma in Business or a related field preferred
• Possess AutoCAD knowledge is a must
• Able to perform 3D drawings and rendering will be an added advantage

Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: East, Singapore

It would be appreciated if you can share with me your interest on the same.

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You can email your resume to us at [email protected]

• Analyse and resolve technical issues related to cyber security, providing clear communication and effective solutions.
• Maintain standards and controls to ensure data protection
• Provide expert technical consulting and advice to clients on cyber security best practices and system improvements.
• Develop and maintain strong relationships with clients, ensuring their security needs are met and exceeded.
• Respond promptly to customer enquiries and fault resolution requests, ensuring minimal disruption to their operations.
• Engage in complex technical problem solving across multiple technologies, including but not limited to, network security, endpoint protection, and threat detection systems.
• Establish and maintain corporate information security policies, standards, guidelines, baselines, and practices to protect the integrity and confidentiality of information.
• Proactively identify compliance-related issues to mitigate security risks, addressing gaps in control design and effectiveness, while seeking continuous improvement opportunities.