Key accountability

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing

2) Implement and support digital customer journeys to further improve both customer and employee experience in Bank

3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions

4) Ensure the smooth operational rollout

Job roles and responsibilities

1) Re-engineer the end-to-end process, analyse and review operations solutions

2) Implement automation agenda to transform consumer banking operations across Bank

3) To conduct requirement gathering workshop, Review and documenting requirements artefacts

4) To review functional specifications and process define documents

5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule

6) Post-production support, production issues review and track them to closure

7) Work closely with regional teams and country teams to ensure timely delivery of project

At least 1 years experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry

Core competencies

• Excellent oral and written communication skills

• Good, sound knowledge of banking and technology

• Good teamwork and inter-relationship skills

• Adaptable, disciplined and focused

• Organised and systematic

• Proven analytical skills

• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

• Excellent opportunity to join a leading investment bank
• 6 months contract for a start, extendable and convertible to permanent

About Our Client

Our Client is a leading global financial institution that delivers a broad range of financial services across investment banking, securities, investment management and consumer banking.

Job Description

• Individuals are required to develop a strong product, industry, and technical knowledge in order to facilitate the transaction flow and to anticipate and avoid potential trade problems.
• Work with Client, Sales/Trading desks and other stakeholders to resolve any open questions/issues
• Become a subject matter expert to mitigate risk and drive efficiencies
• Manage real-time trade booking exceptions internally between the trading desk and sales force
• Monitor and control operational risk throughout the trade processing life cycle
• Collaborate with our technology and business partners to enhance systems and workflows

The Successful Applicant

• Bachelor's degree
• Minimum 1 year of with Trade Support / Documentation expeirence (within Commodities)

What's on Offer

• Excellent opportunity to join a leading investment bank
• Work directly with institutional clients, sales & trading desks
• 6 months contract for a start, extendable and convertible to permanent

Contact

Amber Chang (Lic No: R1984307/ EA no: 18C9065)

Quote job ref

JN-112024-6590814

Phone number

+65 6541 9921

Michael Page International Pte Ltd | Registration No. 199804751N

Job Scope:

• Install, maintain, and repair equipment and systems at customer sites
• Conduct regular inspections and preventive maintenance on equipment
• Troubleshoot and diagnose technical issues in the field
• Provide training and support to customers on equipment usage
• Prepare and maintain service reports and documentation
• Collaborate with internal teams to resolve customer issues
• Ensure compliance with safety and quality standards
• Manage inventory of spare parts and tools for on-site work
• Communicate effectively with clients to understand their needs and provide solutions

Requirements:

• Nitec/Higher Nitec in Mechatronics/Mechanical Engineering or Diploma in Mechanical/Electrical Engineering
• At least 2 years of hands-on experience in equipment servicing and repair
• More experienced candidates may qualify for higher positions
• Good command of written and spoken English
• Ability to write simple reports in English
• Responsible, hardworking, and able to work independently
• Positive work attitude and eagerness to learn new skills
• Capable of working under tight schedules
• Willingness to work after office hours as needed
• Availability for business trips on short notice

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Experience: 1-2 year

Work Location: International Road, Jurong Town

Job Description:

The Band 1 – Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. The ideal candidate should have 1-2 years of experience in Windows Desktop support.

Position Responsibilities and Functionsa.

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issues status and resolutiond. Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.g. Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring Flexibility and teamwork. Performs other duties as assigned.

Candidate Required Minimum Qualifications and Skills

i. Bachelor's degree or equivalent in Computer Science or related field.

ii. CompTIA A+, Microsoft Certified Professional (MCP) or better.

iii. Minimum of 12 months’ years of IT experience.

iv. Windows 7-10, Microsoft Active Directory, utilization GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.

v. Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.

vi. Proven analytical, troubleshooting and problem-solving skills.

vii. Proven ability to multi-task, effectively determine priorities and meet SLA’s.

viii. Excellent communication relationship-building and internal customer service skills.

ix. Willing to work off-hours and weekends when required for projects or emergency support.

Highlights

• AWS + Variable Bonus
• Birthday allowance
• Mondays to Fridays (830am-6pm)
• Kaki Bukit, Singapore

Responsibilities

• Assist sales team with the preparation of all sales and tender related documents, costings and material submissions.
• Prepare sales quotations and proposals.
• Provide sales and administrative support to the Sales Team.
• Follow up with factories on document requirements and ensuring that all submissions are properly presented and submitted on time.
• Supporting the sales team in responding to customer inquiries and assisting to resolve issues, where appropriate.
• Liaise with internal teams and colleagues from Procurement, Logistics and Finance.
• Sales order processing from Quotation, Sales Order, Purchases Order to Delivery Order.

Requirements

• Minimum 1 or 2 years of experience in project management or sales support function.
• Enjoy working with numbers and good with excel, powerpoint and words.
• Diploma in Business management or Electrical engineering
• Knowledge in Lighting Simulation Software (Relux/Dialux EVO) will be an advantage.

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Job Description:

• Provide presales and post-sales support on the technical queries by customers on the automation product.
• Provide technical support to customers via phone call or in person to provide solutions for them.
• Responding to their needs and make the best recommendation for them.
• Work closely with sales team to ensure they are equipped with up-to-date technical information.
• Provide product training and conduct product demonstration to customers.
• Perform needed evaluation and assessment on customers’ workpieces to ensure it is fulfilled as per their requirements.

Job Requirement:

• Good interpersonal and communication skill
• Welcoming fresh entry level with electrical/electronic or mechatronics background
• Knowledge in PLC, Control/Automation, IOT Knowledge will be added advantage
• Willingness to learn and with positive attitude

AngelineMah
Reg No: R2096146
One Vogue Pte Ltd
EA License: 19C9629

about the company:
Our client is a multinational automobile company

about the job:

IT Helpdesk is responsible for supporting all Level 1 helpdesk enquiry, Microsoft Troubleshooting, hardware and software issues.

skills and experience required:

Software Support:

• Solving user's applications problems such as Office365, messaging, etc
• Problems accessing to network resources Administration
• Familiarisation Training for users on standard applications on one-on-one basis during helpdesk service
• Software upgrade: Sourcing of new software & Installation of new software

Hardware Support:

• Solving user's PC and printing problems.
• Administration
• Inventory control on a half-yearly basis
• PC tuning
• Training for users on hardware usage
• Hardware upgrade: Sourcing of new hardware, Installation of new hardware

To apply online please use the apply function, alternatively you may contact Dalpreet Kaur at [email protected] (EA: 94C3609 /R23111951)

Job Description:

• Conduct desktop research, focused on Asia
• Conduct due diligence / compliance according to client's requirements
• Conduct mass screening and verification of records
• Thorough review of reports, news articles and library resources
• Verify information, provide business insights and generate reports according to client’s requirements
• Render general administrative support and operational work
• Help provide business insights and improve operational efficiency

Requirements:

• Candidates should possess a Diploma and above
• Strong command of English required
• Need to Bilingual in Chinese, as translation maybe required
• Interest in current affairs, business news, general knowledge
• Be Meticulous, attention to information/data
• Preferably have basic understanding of business finance/accounting
• Able to work independently, Work From Home option

Mission Description

Key Responsibilities:

• Provide first-level technical support to users via phone, email, and ticketing system.
• Troubleshoot and resolve hardware and software issues, including operating systems, applications, and peripherals.
• Install, configure, and maintain hardware (PCs, printers, networking devices) and software (applications, updates, patches).
• Assist with system diagnostics and perform basic system administration tasks.
• Document issues, resolutions, and procedures in the ticketing system for future reference.
  
  Requirement :
  
  Diploma or equivalent in Information Technology, Computer Science, or related field.
• At least 1-2 years of experience in IT support, preferably in L1 support or a similar role.
• Strong understanding of computer hardware and software components.
• Experience with operating systems (Windows, macOS, Linux) and common applications (Microsoft Office, email clients).
• Basic networking knowledge (TCP/IP, VPN, DNS, DHCP).

Information:

1. Monday – Friday : 8.15am-5.30pm

Responsibilities:

• Prepare Proforma Invoice, Contract of Sales, Sales Orders, Quotation & other sales documents
• Follow-up on product label, ensure label design are approved by customer
• Consolidate and update of Sales Forecast & Sales Summary
• Assists the Business Support team in Procurement coordination
• Liaise with Suppliers on printing of product labels, leaflets & other packaging materials
• Liaise with Regional offices for Sales/Marketing related matters
• Liaise with various department to fulfil customers’ orders
• Coordinate on exhibition held at local/overseas
• Sourcing & coordinating on diaries, calendars, table planners & corporate gifts
• Attending to visitors and setting up of meetings
• Travel arrangement on Hotel & flight booking, Visa application and submission
• Double-Tax Deduction submission to IE Singapore
• Distribution of mails to Directors
• Provide Secretarial duties to Directors
• Handling telephone enquiries & email

Requirements:

• ITE / Diploma in Marketing/Business fields
• Proficient in Microsoft Excel, Microsoft Word and Microsoft Power Point
• At least 1-2years’ experience in sales administration and coordination will be added advantage
• Past working experience in a secretary role is an advantageous

Interested applicants, send in your updated resume by clicking “Apply Now”.

Lin Weikang
EA Personnel No: R21102570
EA License No: 23C1894

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Summary

You will be working with our client who specialises in the healthcare and technology space. You will provide IT Support and assist with incident resolution. You will also be expected to support call centre to log, escalate and follow through with issues raised by users via telephone or email.

Responsibilities

• Identify, diagnose and rectify user reported issues.
• Provide applications troubleshooting and on-site support.
• Log, escalate and follow through with issues.
• Simulate user problems to resolve operating difficulties.
• Coordinate activities to identify, diagnose and rectify problems
• Provide support in application testing, device testing and user login verification.

Requirements

• Diploma in Information Technology or equivalent
• At least 1 year of L1 application support experience on multi technology platforms
• ITIL v3/v4 certification and strong service oriented experience / background preferred.
• Knowledge and understanding of IT industry environment and business needs

If you are interested in this role and would like to discuss the opportunity further please click apply now or email Chew Kai-Xinn at [email protected] for more information.Only shortlisted candidates will be responded to, therefore if you do not receive a reply within 14 days please accept this as notification that you have not been shortlisted.Morgan McKinley Talent SolutionsMorgan McKinley Pte Ltd EA Licence No: 11C5502EAP Registration No: R2196712EAP Name: Chew Kai-Xinn

• Order Processing: Manage customer purchase orders by preparing Customer Order Processing (COP) forms and reserving stock to ensure accurate and timely order fulfillment.
• Procurement Coordination: Prepare and issue purchase requisitions for equipment, spare parts, and accessories required for projects or ad-hoc orders, ensuring approvals are obtained as needed.
• Vendor and Supplier Communication: Communicate with customers, manufacturers, vendors, and suppliers via email or phone to track shipment status and resolve inquiries efficiently.
• Expediting and Scheduling: Monitor the receivables and deliverables of ordered goods, ensuring materials are identified and prepared for delivery through material take-off schedules.
• Warehouse and Logistics Collaboration: Work closely with the Warehouse and Logistics Department to ensure goods are packed and delivered to customers on time, meeting project deadlines.
• Customer Service: Respond to customer inquiries regarding pricing, stock availability, or complaints such as invoice disputes, ensuring follow-up actions are taken promptly and effectively.
• Documentation and Filing: Maintain organized records of customer orders, quotations, and related documentation to ensure smooth operations and accessibility.
• Support Sales Management: Assist Sales Managers/Assistant Sales Managers in drafting proposals and quotations, collating project variations for price negotiations, and other project-related tasks.

Skill Requirements

• Proficient in Microsoft Office applications (Excel, Word, Outlook and PowerPoint).
• Experienced in ERP, preferably NetSuite
• Navigation communication product knowledge preferred.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to Kanry Search Singapore Pte Ltd’s PDPA and e2i’s PDPA.”

Kanry Search Singapore | 24C2261
Brian Chong |R22106815

Job Title: Temporary Officer, Centre Support

Location: HQ @ Mountbatten Square
Contract Duration: 4 months
Salary: $2,000 – $3,000/month (depending on experience)
Working Hours:

• Monday to Friday, 7:30 AM to 5:00 PM OR 9:30 AM to 7:00 PM (based on operational needs; must be open to both shifts)

Key Responsibilities

• Handle incoming calls from parents, addressing queries on fees and center-related matters.
• Liaise with relevant departments or centers to provide accurate and timely responses to parents.
• Analyze customer issues and assist in resolving them within designated timeframes.
• Maintain accurate and updated data records.
• Meet deadlines while ensuring high-quality service.
• Undertake additional tasks as assigned by the management.

How to Apply: Send your resume to Jocelyn Chan at [email protected] or contact via Telegram @jocelynchan.

Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence Number: 99C4599 Personnel EA License: R1331820

Job Summary:

• 5 Days
• 9am-6pm
• Immediate / Short Notice candidate

Responsibilities:

1. Sales Support:Handle incoming calls/emails and manage leads.
   Source new leads from Tender Portals.
   Prepare and submit tender documents.
   Assist in creating quotations and proposals.
   
2. Marketing Support:Assist in developing marketing materials.
   Help with marketing projects and events.
   
3. Other Tasks:Support the Head of Operations and MD with admin tasks.
   Assist the Administration Executive.
   Match supplier invoices and enter them into the system.
   Perform other ad-hoc duties as needed.
   

Requirements:

1. Proficient in MS Office

EA Personnel Name: Lucas Chang
EA Personnel No: R1874043
EA License No: 18C9495

• Perform Know Your Customer (KYC) due diligence for new and existing clients across APAC region, either as a Maker or Checker, including periodic reviews.
• Execute thorough checks and due diligence on clients, identifying potential Politically Exposed Persons (PEPs) and adverse news that could impact company's reputation.
• Liaise with the Front Office and Client Office Teams to gather and verify KYC documentation and information.
• Raise complex cases to APAC Compliance or Head Office Financial Security for further advice, clarification, or validation when necessary.
• Input and maintain client static data/accounts in the KYC database, ensuring accuracy.
• Perform monthly reconciliations of KYC status versus opened accounts, and generate ad-hoc reports as required.
• Alert managers promptly to potential issues and escalate as necessary.
• Develop strong working relationships with internal stakeholders to ensure excellent customer service delivery.

Requirements:

• Prior experience in corporate banking

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast-paced and challenging area? You have found the right team!

As an Analyst in the Private Bank Credit Operations, you will work closely with Securities Based Lending (SBL) Lenders, Lending Advisors, and Credit Risk Executives to deliver excellent client service, facilitate the origination of loans, monitor credit risk exposures, and provide comprehensive credit solutions for clients of the Private Bank's Ultra High Net Worth market teams.

Job Responsibilities:

• Assist SBL Lenders in underwriting all facilities secured by clients’ investment portfolios, including new requests, annual reviews, and monitoring of ongoing credit risk events such as margin calls, document credit exceptions, and unauthorized excesses in accordance with the Credit and Risk policies of the Private Bank.

• Analyze collateral pool and grade appropriately per credit policy, including ability to flag any credit exceptions or non-standard terms for review

• Handle credit documentation, including preparation, liaising with internal legal on documentation drafting, signature verification, scanning, and filing.

• Monitor and review the loan portfolio, regularize excesses (shortfalls) as per the Credit guidelines, regulations, credit policies, and guidelines.

• Collaborate closely with the Credit Underwriting team, Credit Executives, and other stakeholders on exception handling for credit facilities extended to Asia Private Banking clients.

• Assist Lenders in pipeline management and other strategic initiatives.

• Explore and develop automation opportunities for existing reports using Intelligent Automation tools like Alteryx, Python, Unqork, UiPath and Xceptor.

Required Qualifications, Capabilities, and Skills:

• Bachelor’s degree in Business, Finance, or related disciplines

• Minimum 1 year of work experience in Credit Risk or Lending in a financial institution

• High-level analytical skills - able to use qualitative and quantitative tools to analyze complex financial situations.

• Strong communication (written/verbal) and interpersonal skills.

• High level of attention to detail with good time management.

• Teamwork ethic and focus; ability to work under pressure and meet deadlines.

• Good organizational skills and ability to work with minimal supervision.

• Demonstrated interest in financial markets and understanding of risk measures.

Preferred Qualifications, Capabilities, and Skills:

• Hands on knowledge of credit documentation preparation is a plus

• Knowledge and/or experience of KYC and cross-border regulatory issues.

• Good understanding of PB credit products, financial markets, and the securities industry.

• Proficiency in Tableau, Alteryx, Python would be a strong plus.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=807bf43baa966ba34e37bd0d5c046345

Domain/Business Area:

· Retail Banking

Key Responsibilities:

· Experience in retail banking with a focus on managing digital banking projects

· Analyses and document end to end detailed requirement in user stories and functional specification document.

· Walkthrough the requirement documentation with stakeholders and seek approval from Product Owner

· Document and finalize process flows including customer journeys, system flows, and operational processes based on agreed end to end requirement.

· Review SIT test cases, define UAT test scope and develop UAT test scenarios/cases in ensuring the requirements are fully tested and traceability to original requirements.

· Engage with UAT stakeholders on requirements walkthrough and UAT test cases review.

· Assist in defect triage during SIT and UAT on requirement clarifications.

· Understanding of technology and development lifecycle – experience in both SDLC & Agile/SCRUM delivery.

· Good understanding on tools such as JIRA, confluence etc.

· Strong communication and stakeholder management.

Requirements

· 4+ years of experience as a Business Analyst, preferably in the banking industry.

· Prior experience in Retail banking or Digital Banking

· Experience with Agile methodologies.

Title: Systems Analyst | Java | Microservices

Perm

• Design, program, and implement large distributed systems with microservices.
• Ensure performance, scalability, reliability, and security architecture meet requirements.
• Translate functional requirements into design.
• Define best practices and standards for microservices implementation.
• Identify and mitigate design risks, providing quality solutions.
• Evaluate and implement industry technologies for cost, compatibility, and usability.

Requirements:

• Bachelor's degree in Computer Science with 12+ years of experience in architecture development.
• Proficient in Java/J2EE, Spring Boot, and microservices design.
• Strong understanding of SOA, REST, and SOAP services.
• Experience with middleware/messaging technologies like MQ, JMS, Kafka.
• Hands-on experience with Azure Kubernetes Service (AKS), Spring Cloud, and Azure API Gateway (APIM).
• Familiar with OAuth, PCI, and security coding standards.
• Knowledge of MSSQL, data modeling, and performance optimization.

Preferred:

• Experience in migrating TIBCO services to Spring Boot microservices.
• Background in gaming or hospitality is a plus.

(EA:20C0196)

R22108971

Key Responsibilities:
Functional Support:

• Understand business needs and translate them into technical requirements.
• Analyze and design for new enhancements/functionalities.
• Data mining and testing to ensure new enhancements/ functionalities to meet business needs.
• Work with users and developers to improve processes and functionality.

Technical Support:

• Assist with Java application development and troubleshooting after post-implementation.
• Write and optimize SQL queries for reporting and data analysis.
• Support users with technical issues and work on improving system performance.

Problem Solving:

• Identify and fix technical issues related to Java/Cobol applications and SQL databases after post-implementation.
• Help analyze operational problems and suggest improvements.

Teamwork:

• Work closely with both technical teams and business users to ensure smooth communication.
• Contribute to system improvements and process automation.

Job Requirements:

• Bachelor’s degree in Computer Science, IT, or related field.
• With 3 - 4 years of experience working with Java, Cobol and SQL.
• With 3+ years of experience in implementation (SDLC) and change request related.
• Knowledge of Java and Cobol Mainframe programming
• Experience with SQL databases and query writing.
• Good functional business analysis skills.
• Good to have experience with Enterprise Java-related backend frameworks (e.g., Spring, Hibernate, JPA), Front-end UI development, particularly with React and Typescript, and experience with Microsoft Excel VBA and Excel Macros.

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with [email protected] | Personnel Reg No.: R1105160 | EA License: 02C3423

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.​

Job Purpose

Ops COO – NRU unit is the nostro reconciliation hub for DBS group. The unit has two functions:- Nostro account reconciliation & the Business Management Support (BMS) that manages static data, feeds processes and production of daily MIS. The main focus for this role is to perform the day-to-day reconciliations activities and conduct first level investigation on nostro breaks.

Responsibilities

• To have understanding on Nostro reconciliation processes and principles
• Perform Nostro reconciliations/investigations and ensure daily Service level Agreements are duly met
• Attend to BAU escalation and Nostro reconciliation enquiries, ensuring breaks
• resolution within reasonable timelines independently.
• To engage stakeholders pro-actively on Nostro reconciliation matters and provide support whenever required.
• Enhance Nostro reconciliation automation via close collaboration with stakeholders to create auto-matching rules
• Perform data analytics on internal and external data to derive actionable insights for process improvements and BAU issues resolution
• Performs the monthly General Ledger Attestation (GLAO) ownership process.
• Handling of ad hoc tasks when required

Requirements

• Min 3 years of relevant working experience in Banking Operations with experience in nostro reconciliation or banking operations, using SmartStream TLM system or other reconciliation systems will be highly beneficial.
• Ability to collect and analyse data and make recommendations.
• Able to independently engage Support & Business Units on reconciliation matters as well as to escalate and articulate issues and proposed resolutions.
• Essential that written, spoken and listening skills are very strong. Demonstrate effective presentation skills, comfortable with audience of senior level professionals.

Apply now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Based in Singapore, the regional hub for Asia Pacific (AP) and top-ranked biopharmaceutical company on The Straits Times and Statista’s list of Best Employers in Singapore for two consecutive years (2020, 2021).

Join the premier biopharmaceutical company that has been in Singapore for more than 25 years and in AP for over 60 years.

We are seeking an experienced network data analyst to join our Network Observability organization. The role will be responsible for execution on our network capacity planning strategy and best practices. Under the direction and leadership of the Network Capacity Planning Product Manager, the primary responsibility of this analyst is to gather information from networking monitoring tools and system logs, analyze the information to make informed decisions regarding the enterprise network’s capacity and performance.

WHAT YOU WILL DO

Functional Responsibilities:

• Collaborate with demand management, network teams, and business units to understand current and future network requirements for capacity planning aligned with business goals.
• Conduct thorough analysis of network traffic, utilization rates, and performance metrics using predictive analysis to identify bottlenecks and areas for improvement. Incorporate historical data and consider projected growth and scalability requirements.
• Provide regular reports to management and stakeholders, including KPIs, utilization metrics, and recommendations for optimizing network capacity.
• Identify and mitigate potential risks related to capacity failures, network congestion, and implement measures to minimize performance degradation and outages.
• Participate in cross-functional projects, collaborating with project teams to incorporate capacity planning requirements into project plans and timelines.

Professional Competencies:

• Possess interpersonal and communication skills, able to write clear and concise proposals and presentations
• Ability to coordinate work tasks with others for timely completion and to avoid potential setbacks
• Ability to articulate complex and technical ideas accurately and clearly
• Ability to adapt current work processes to meet emerging needs and the ability to evaluate new ideas and proposed methods for practicality and ease of implementation

Qualification and Experience:

• Bachelor's degree from an accredited educational institution or equivalent corporate working experience
• Familiarity with key components and best practices of Observability
• 5+ years of strong engineering or operations experience with the components of a large global network infrastructure such as Routers, switches, LAN/SD-WAN, Load Balancer, Wireless, Cloud Networking and etc
• More than 1 year of specific experience in analytics or able to clearly articulate data driven decision making process
• Familiarity with network monitoring, reporting, and observability tools such as: SevOne, Logic Monitor, Thousand Eyes, Moogsoft, Dynatrace, NetBrain and/or Elastic
• Administration experience with monitoring tools in creating policies, fine-tuning parameters and setting proper thresholds will be added advantage
• Experience with one or more general purpose programming languages such as Java, JavaScript, and/or Python or willingness to learn one or more of them
• Experience in Ansible will be added advantage
• Experience in production of regular capacity report which will highlight actionable items based on the logic used. Development of key thresholds that will trigger improvement action plan would be added advantage
• Experience with IT service management, ITIL certification preferred

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Job Responsibilities:

• Collaborate with stakeholders to gather, document, and analyze business requirements for public services and application systems;
• Develop user stories, process maps, specifications, and acceptance criteria to improve workflows and processes;
• Review project deliverables (e.g., test plans, design specifications, reports) for accuracy and completeness;
• Oversee System Integration Testing (SIT), User Acceptance Testing (UAT), and user training;
• Evaluate End of Support (EOS) upgrade proposals and provide technical recommendations;
• Support audits, monitor contractor compliance with policies, and ensure project governance;
• Provide maintenance and technical support for systems, including process automation and troubleshooting;
• Collaborate with external parties and ICT providers for system enhancements and maintenance;
• Ensure project deliverables meet compliance standards and address security, performance, and functionality impacts.

Job Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or related field preferred;
• Strong knowledge of application support, SDLC, and IT project implementation;
• Experience in requirements gathering, business analysis, UI/UX design, and automated testing (e.g., Tricentis TOSCA);
• Familiarity with cloud platforms, Java, Power Builder, Delphi, ASP.Net, and government projects;
• At least 5 years of experience as an IT System/Business Analyst or equivalent;
• Strong stakeholder management, interpersonal skills, and ability to work independently to meet deadlines.

We regret to inform that only shortlisted candidates will be contacted.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

Job Responsibilities:

• Support senior bankers/ associates to build and develop effective relationships with our clients and other key stakeholders – internal as well as external

• Provide coverage, sales and marketing support (to the senior bankers and associates) for in-scope banking products, including cash management, trade, traditional credit, debt capital markets, derivative & vanilla markets (across rates, FX, commodities) as well as futures and options product offerings. Ensure seamless execution of transactions from initial pitch through to close.

• Drive the Know Your Client (KYC) process, which includes co-ordination internally with the onboarding teams and product partners to ensure timely approvals of the KYC submissions for renewals, remediation and onboarding of new clients. This also includes detailed client screening and associated disposition processes

• Conduct comprehensive client analysis and research to identify business needs/opportunities for both existing and prospect clients and be able to help convert client analysis into concrete banking solutions that fit well with our risk/return parameters

• Support Senior Bankers in conducting industry research as well as be abreast with the latest developments on our clients, their competitors, the regulatory and macroeconomic environment

• Provide support to the Senior Bankers on strategic initiatives such as onboarding of new clients, researching prospect names as well as developing forward looking account plans for clients

• Provide support on the balance sheet approval process and be able to coordinate with the various teams in creating the submission paper/ back-up material, including modelling scenarios for risk, return and capital purposes

• Co-ordinate internally across the various lines of business, including credit, legal and other teams, ensuring delivery of best-in-class services and solutions are being offered to our clients

Required Qualifications, Capabilities and Skills

• Bachelor Degree in Finance, Economics, or other related fields

• Minimum one year of experience of covering large Singapore corporates with an understanding of banking products

• Strong awareness of external tools essential to drive the client agenda. e.g. Dealogic and Coalition market data analysis, Rating Agency analysis, economic data, brokerage reports, etc.

• Strong team player with the ability to take ownership of tasks, which includes having sound commercial sense, a good set of influencing skills and the ability to build trust with clients as well as internal stakeholders, a proven track record of managing cross cultural environments and being able to foster inter-department collaboration/behavior

• Able to perform under pressure, has the ability to multi-task and work effectively across geographies/time zones

• Must possess a strong risk and control focused mindset with clear track record of working in a private side Commercial & Investment Banking framework

• Display consistently high standards of personal integrity and commercial judgment

• Excellent communication skill to effectively interact with senior professionals, clients and key stakeholders in other lines of business

Preferred Qualifications, Capabilities and Skills:

• Relevant Tertiary Qualifications

• Product knowledge, particularly on financial/debt capital markets, credit assessment skills and prior experience running syndicated/club lending transactions will be a distinct advantage

• Candidates with relevant internship experience can also be considered

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=1d6a31c35ea0649bef000af347c889e8