Job Responsibilities:

• Team Lead of Level 2 Application Support Analysts with people management responsibility.
• Lead cross functional teams to troubleshoot and resolve, communicate complex incidents and deep underlying issues
• Performance analysis and fine tuning of real time and batch systems
• Assess operational readiness of new products / applications / flows. Drive non-functional requirements.
• Manage production defect changes and work closely with Development teams to provide strong governance for control for the applications in scope
• Manage Vendor for prioritization of issues, continuous service improvement, process improvement, cost management and audit issues. Conduct Monthly service review track SLAs adherence from vendors. Manage a workload which is subject to changing priorities and demandsEnsures essential process / procedures are followed and contribute to defining standards. Drive the change in culture to ensure Production Support best practices is implemented while ensuring partnerships with developers and business partners are strengthened.
• Execute continuous service improvement plan, process improvement and automation
• Act as a facilitator and coordinate between various teams like infrastructure, development team to resolve, analysis of root cause for complex issues and outages
• Work across multiple application management areas and support teams to ensure high level of support service.
• Effectively communicate and interact with infrastructure and supporting technology groups across a distributed environment to drive problem resolution and service levels.
• Work closely with 1st & 2nd level support and development teams to ensure team is meeting the business’ requirements. Ensure team delivers on these priorities and communicated progress effectively to all stakeholders.
• Follow through to ensure incidents and problems are resolved according to SLA.

Job Requirements:

• Minimum 8-10 years of experience working in IT industry with 6-8 years of experience in Technology solutions or support service delivery in the banking industry. Domain knowledge in Credit/Debit cards.
• Prior experience in large scale enterprise application development, capacity planning, optimization, re-engineering, and performance fine tuning and cost optimization
• Demonstrate accountability, leadership, independent initiatives and willingness to lead.
• Strong team player with management skills. Flexible and being able to manage time effectively.
• Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.
• Experience in leading staff in a Production Support group in a high availability / mission critical environment.
• Ability to technically analyse problems encountered with these systems and employing technical skills to overcome them.
• Experience in managing communications across business and technology stakeholders at varying levels across a medium to large scale enterprise.
• Solid understanding of ITIL methodology

Essential Technical Skill:

• 10 years’ experience with AS400/RPG experience
• Experience writing scripts, database queries, generating capacity and performance reports
• Change Management / Problem Management / Capacity and performance management
• Solid understanding of resiliency and redundancy designs
• Interfaces and Messaging systems

Main Tasks

• Provide timely and effective technical support for application-related incidents and service requests.
• Troubleshoot and resolve application issues, both independently and in collaboration with development teams.
• Monitor application performance, identify bottlenecks, and implement performance enhancements.
• Conduct root cause analysis for recurring issues and implement preventive measures.
• Collaborate with internal stakeholders to gather requirements and provide recommendations for application improvements.
• Maintain documentation related to application configurations, troubleshooting procedures, and known issues.
• Participate in application deployment and release management activities.
• Stay updated with industry trends and emerging technologies to drive continuous improvement in application support processes.

Requirements

• Only Singapore citizen need apply.
• Strong technical knowledge and minimum 2 years relevant Technical / Application Support experience on multi technology platforms.
• Proficiency in troubleshooting application issues, performing log analysis, and using monitoring tools.
• Proficient with SQL queries, preferably on Oracle or MySQL.
• Experience in troubleshooting on Solaris / Linux.
• Experience in hosting platform include but not limited to Tomcat, JBoss, IBM WebSphere/WebLogic is a plus.
• Familiarity with software development life cycle (SDLC) and ITIL principles.
• Excellent problem-solving and analytical skills.
• Effective communication and collaboration abilities.
• Ability to work under pressure and prioritize tasks in a fast-paced environment.

Preferred Skillset

- Java

- T-SQL

- PL/SQL

- Stored Procedure

- Jira

- Excel

- Hosting Platform, include but not limited to, Tomcat, JBoss, IBM WebSphere/ WebLogic)

Role and Responsibilities

• Front the end-to-end IT procurement activities for new project/s to ensure compliance with the procurement rules which include but not limited to preparation of tender specifications, participation of tender evaluation and awarding of contract;
• Partner the Project Managers, Finance, Procurement, Legal and Contract Management departments on procurement matters;
• Review/ prepare procurement requests and facilitate the seeking of approvals from relevant Approval Authorities on budget and procurement;
• Provide oversight on contracts and conduct contract administration;
• Support procurement activities to ensure timely issuance of Purchase Order (PO)s and related follow-up;
• Initiate & implement process improvements for greater efficiency; and Support program/project audits.

Requirements / Qualifications

• Self-motivated, driven, a good team player and strong ability to multi-task;
• Effective information-gathering, through meeting facilitation, one-on-one interactions and/or observations;
• Excellent written, verbal communication and interpersonal skills;
• Experience with large scale IT project procurement will be an advantage; and Minimum 5 to 8 years of direct and relevant full-time working experience in a similar role.

Job Description

• Industry/ Organization Type: Manufacturing/Industrial Machinery
• Position Title: Sales Support / Sales & Marketing Support
• Working Location: Tuas
• Working Hours: 5 days, Mon – Friday (8 am - 5 pm)
• Salary Package: Up to $3,000 + Travel Allowance + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Frequent business travel to Southeast Asia.
• Responsible for customer sales and marketing meetings and reporting.
• Responsible for handling customer accounts and maintaining good relationships with customers.

APPLY NOW!!!

• Business-level Korean and English, both written and spoken, with the ability to adapt communication style to fit the audience.
• Minimum 1 year of experience in sales and marketing role preferred.
• Flexible to travel on short notice for oversea business trips when required.
• Proficiency in MS office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #64706 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Responsibilities:

Enterprise Platforms Division, User Service Centre

Sitting within Information Technology Department, the Tech Support/ Admin will be part of the team responsible for driving the transformation initiatives in MAS’ end user computing environment, covering service, performance, quality and budget forecasting

Service Desk & Operations Support

You will play a key role as a service desk manager to drive service, performance and quality management in the end user environment necessary to support the organisation’s digital transformation. In this role, you are expected to:

Service Desk Management:

• Oversight the team on desktop support, IT Service Desk and VIP support functions to Financial Institutions
• Maintain high performance levels for service-related processes and implement improvement activities wherever necessary
• Take ownership of critical incidents, coordinating with resolution parties and establishing effective communication between stakeholders for post event reviews
• Ensure that system procedures and methodologies are in place to support outstanding service delivery.
• Develop a deep understanding of projects to gain insights into scope of service delivery
• Take accountability for service delivery performance, meeting customer expectations, and driving future demands
• Analyse third-party and internal processes, and create strategies for service delivery optimisation

Performance and Quality Management:

• Recommend methods of improvements and manage the implementation of service delivery upgrades in a timely manner
• Provide accurate and regular report to management on performance of the service delivery
• Build strong relationships with teams and stakeholders to enable effective dialogue exchange between departments
• Collaborate with various technical teams to set standards for software, hardware, and security

Stock and Inventory Management

• Design and implement an inventory tracking system to accurately monitor stock levels
• Source suppliers and fostering good relationships with them
• Prepare reports and advising management on strategies to reduce cost and improve procedures
• Maintain an accurate inventory database that includes detailed information on available stock
• Purchase new stock and negotiating favourable contracts with suppliers
• Work closely with Service Desk and Imaging teams to organise the efficient flow of inventory
• Lead the annual stock taking and asset verification exercise Budget,

Procurement and Forecasting

• Manage and execute the procurement of ICT systems, goods and services in a timely manner
• Effectively engage and manage the project stakeholders to complete the procurement of goods and services on time
• Understand the government procurement policy, ICT management policy, quality management policy and security guidelines to ensure the procurement deliverables are designed to comply with these policies and guidelines
• Monitor spending patterns and implementing measures to promote adherence to budgets

What we are looking for

• Proficiency in leading both physical and virtual teams
• Experience with dealing with third party provided services
• Exceptional customer-facing skills
• In-depth knowledge of escalation procedures, incident management, and other disciplines related to
• Mastery of ITIL (Information Infrastructure Library) principles
• Expertise in people management and leadership
• Strong organisation skills
• Can do attitude, ability to work in an environment of uncertainty and drive stakeholders towards the organisation wide objective.
• Self-driven, with good interpersonal and communication skills to be able to work independently as well as in a team.

Desired:

• ITIL certifications
• Project Management certifications
• MUST- HAVE Good communication Skills and Tertiary education with focus on IT

Our Client

Local Capital Financing Firm

Highlights

• Competitive salary
• Superb overall package including Annual Leave, Medical coverage and CPF
• Good work environment

Responsibilities

• Conduct comprehensive and timely analysis of credit risk, proposing mitigations and recommendations for loan portfolios spanning Singapore, Malaysia, and China.
• Prepare detailed loan synopses, presenting recommendations for senior management approval.
• Collaborate closely with key stakeholders to address daily risk management challenges.
• Support in implementing workflows and systems aligned with business strategies and credit risk management policies.

Job Requirements

• Bachelor's Degree in relevant disciplines
• At least 3 years of relevant experience in credit evaluation
• Good understanding of the economy and business environment
• Strong analytical skill, meticulous & focused
• Self-motivated with the ability to work independently and under pressure to deliver results

Interested applicants, please Click on the Apply icon or send your CV to [email protected]

We regret to inform you that only shortlisted applicants will be contacted.

EA Reg No.: R22111409

EA License No.: 21C0434

Job Requirements

• Assist in project meetings, ensuring effective communication of project progress, tasks, and team involvement.
• Assist in project financials and oversee vendor quotations, invoicing, and Goods Receipts.
• Organize town halls and team events across various projects.
• Facilitate the onboarding/offboarding processes for new and departing team.
• Third Party Vendor Management

Requirements

• Min. Diploma/Degree and above with relevant IT working experience
• Willing to learn and good work attitude
• Must have knowledge in basic IT skills, Application systems
• Preferred to have SQL , Linux skills

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

Our client is a Global MNC, one of the leading players in the Medical Devices sector. Due to business needs, they are now recruiting an IT Support Engineer (Navision System) to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities Desktop Support Engineer (Navision System):

• Provide support and maintenance for the ERP system.
• Perform programming for e-commerce platforms and participate in website design and development projects.
• Design and develop websites according to specified requirements.
• Troubleshooting and provide training to end user.
• Offer support for implementing new EDI solutions and applications, including developing and maintaining EDI integrations using XML.
• All other ad-hoc duties as assigned

Requirements:

• Minimum Diploma in Computer Science, Information Technology or other relevant field of studies
• Minimum 2 years of relevant working experience in ERP System Implementation and Maintenance

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

EA Reg. No. R22108850 (Chan Mun Mun)

Office Admin Executive | Customer Support | Tuas

5.25 Days | 8am - 6pm (Alt Sat 8am to 530pm)

Salary: Basic $1800- $2300

Address: Tuas

Job Scope:

• Day-to-day administrative support to the team
• Handle phone calls, mails and filing
• Office maintenance and procurement
• Record of meeting minutes
• Other ad-hoc duties as assigned

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Works collaboratively with clients and stakeholders - both external and internal to the company - to research and elicit, analyze, validate and document business requirements, and to ensure that those requirements clearly reflect true business needs, correctly representing all stakeholders. Translates business needs into system/ application requirements and project components to help determine solutions to business problems. Assists team members in producing functional requirements for tool development. Proactively identifies and manages changes to requirements and identify risks for the company’s clients. Effectively manages client’s expectations. Applies industry and information technology expertise to support proposals, feasibility studies, implementations and new business development.

Responsibilities:

• Under minimal direction, formulate and define system scope and objectives based on both user needs and a good understanding of information technology, business processes, and industry requirements.
• Act as a liaison between client and technical solutions/ support groups, using advanced communication skills to elicit, document, analyze and validate client requirements.
• Apply extensive knowledge of the client's business and industry to develop requirements specifications.
• Document requirements and translate into proper system requirements specifications using high-maturity methods, processes and tools.
• Develop visualization, user experience and configuration elements of solution design.
• Execute and coordinate requirements management and change management processes.
• Develop and maintain internal and external relationships to support management of scope and expectations.
• Participate in proposals, feasibility studies, implementations, and new business development.
• Operates as a team member and as a team leader. Advise on methods to improve business processes.
• Consider the business implications of the application of technology to the current and future business environment.
• Develop and execute acceptance test plans and test cases.
• May lead the training of clients and peers.

To Apply:

Interested candidate please click on the following link to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile. <https://go.persolkelly.com/job/apply/2257>

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No : R22110511 | Teh Chee Hoong

This is a 12 months contract assigned to our client

Work Location: To be confirmed

Salary : $3,500 – $5,000 per month

*Minimum 1-3 years of experience as a BA or Software Engineer. Needs to have Java backend development experience, .Net knowledge is an added advantage.

This role is also open for University Fresh Graduates as well with a degree in Computer Science or relevant. If candidate has done AI/Machine Learning modules/courses in their school is an added advantage.

Responsibilities:

1. Work with a small team of developers to deliver the modules to develop web-based application systems.
2. Manage the user-requirements gathering process
3. Participate in the design and development of web applications based on client’s product (J2EE- based).
4. Assist in the user acceptance testing process.
5. Implement, customize, test, document and maintain software applications.
6. Ensure that the modules delivered are according to the specifications and are of high quality.

Requirements:

1. A Degree/Diploma in Computer Science
2. Technical skills include proven object-oriented programming experience with Java and C++ together with extensive RDBMS through JDBC
3. Experience in J2EE, Web Services and XML will be advantageous
4. Experience in Elixir reporting solutions will be advantageous
5. Knowledge in SQL
6. Good interpersonal & communication skills

Our client is a networking and cybersecurity solutions company established since 2004, as a value-added reseller, to provide network solutions and infrastructure services as well as cybersecurity solutions and its services to their partners and end users.

Working Hours: Mon-Fri 9am-6pm

Working Location: Ubi Crescent

Responsibilities:

• Provide Presales support such as product sharing, demo and POC testing on cybersecurity solutions (DLP and PKI Security) to clients and partners.
• Provide implementation and technical support services for cybersecurity solutions.
• Work with technology vendors to propose suitable solutions to our partners’ and customers’ requirements.
• Provide technical support for tender submission, including technical compliance, technical solution proposal, and conducting Proof-of-Concept testing based on given bill of material.
• Evaluate and test security products and technologies for the development of new products and solutions.

Requirements:

• Min Diploma in IT, Computer Science, Cybersecurity, or equivalent
• Min 2 years of hands-on experience in designing, managing, and implementing cybersecurity for multi-vendor infrastructure, including:

1. Microsoft based Domain Controller, DNS, DHCP, LDAP, RADIUS & AAA servers
2. Microsoft based Certificate Authority, Prime Key EJBCA
3. Window/ Linux/ UNIX OS environments
4. Hardware Security Module (HSM)
5. Key Management System (KMS)

• Ability to troubleshoot technical issues or perform technical setup with minimal supervision.
• Knowledge in SQL system such as MSSQL, Oracle, MYSQL is a plus.

To Apply:

Please attach your resume with the following information:

• Reason for leaving last/ current employment
• Last drawn salary
• Expected salary
• Notice period

(We regret that only shortlisted candidates will be notified)

This is a 12 months assigned to our client

Work Location: To be confirmed

Salary Range : $3,500-$4,000

Job Description

1. Systems Development Lifecycle

2. Part of the IT functional team.

3. Learn the usage of SAP HR System, and perform IT testing of various functionalities within the SAP HR

system.

4. Learn the usage of SAP ENABLE NOW to create training material.

5. Will be exposed to the project's processes of how system investigation of reported issues is done.

6. Shadow the team on how they implement system changes as part of client's Change Request

7. Learn how to do solution design work.

Skills Required (if any):

1. Have decent module grades, especially IT related modules.

2. Preferably IT/Computer Science degree/diploma background.

Having experienced the following are beneficial:

1. SAP HR

2. Practised programming and SQL

Skills Required

1. Functional Test Planning

2 . SAP HCM On Premise Human Capital Management

3. Known University with IT degree course

4. Relevant experience and internship

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Assisting in acquiring and developing Company’s products.
• Manage in generating and processing of sales order schedules.
• Regularly engage/communicate with customers for sales.
• Offering consistent and efficient post-sales support to customers.
• Manage daily operations and orders in hand by liaising/cooperate with other departments.
• Responsible for the creation of necessary service manuals and procedures documentation by coordinating with the service department and customers to ensure timely availability.
• Acquiring technical information, drawings and data as needed.
• Coordinating with marketing team on customers’ needs.
• Active participation in meetings (e.g production and sales order review).
• Any other duties as assigned.

Requirements:

• Min Diploma or Degree in Business or other relevant equivalent field of study.
• Min 3 years relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

Our client, one of Asia-Pacific’s leading organizations is looking for:

Digital Business Analyst

Responsibilities:

• Oversee, manage multiple vendors and external providers, work with team members from application and infra teams, to deliver project on time and within budget
• Assist in business Change Management activities
• Assist in Hands-on coding and scripting
• Project Management (Scope, Budget and Schedule) including regular management reporting for maintenance and/or development projects
• Ensure that projects are executed based on the project plan to meet identified business needs, within agreed parameters of cost, duration and quality
• Participate and contribute in project activities such as Requirement Gathering, User Acceptance Testing, Training & Implementation
• Review project deliverables. e.g. functional specifications, system test plan & results, user guide, operation manual
• Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines
• Manage and resolve day-to-day IT related issues pertaining to application, infrastructure or security, to facilitate smooth running of daily operations

Requirements:

• Education in Computer/Computer Science or Electronics Engineering or Information Technology or equivalent
• Project Management Certification or equivalent
• Relevant working experience as a developer/ technical Business analyst or equivalent in at least 2 Agile/ full project development life cycle
• Cloud solutioning and hand-on experience with AWS managed services
• Working experience in .Net/J2EE applications is preferred
• Proficiency and experience in programming (Python, VB.NET, C#, JavaScript, HTML, CSS) is advantageous
• Relevant experience in requirement elicitation techniques such as design thinking, persona analysis and customer journey mapping etc
• Solid knowledge of relevant technology concepts (e.g. client-server, relational dsatabases, cloud-based architectures, docker and containers)
• Working experience in .Net/J2EE applications is preferred
• Proficiency and experience in programming (Python, VB.NET, C#, JavaScript, HTML, CSS) is advantageous.

-------------------------------------------------------------------------------------------------------

Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job / position title applied “ Digital Business Analyst")

Only shortlisted candidates will be notified.

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EA License Number: 10C3636

EA Personnel Name: Saranya Natarajan

EA Personnel Registration Number: R23117583

We are looking for Application Support Analyst, and skill set's as followes below

• IT background with 7 + years of experience maintaining complex applications in the financial industry

• Excellent working experience with Linux and Oracle

• Good experience with scripting languages

• Working experience with deployment, monitoring and alerting tools

• Competent knowledge of used protocols in the finance industry is advantageous : FIX, FIXML, SWIFT

You are :

• Strong analytical and problem solving skills

• Ability to manage a diverse workload effectively in a highly demanding environment

• Ability to collaborative in a team that spans multiple locations.

• Good English language skills

**We regret that only short-listed applicants will be contacted.**

GECO Asia values the data privacy rights of our customers, associates, partners and prospective applicants. We have a privacy policy that governs our collection and use of personal data in place. In conjunction with the PDPA act in Singapore, we have updated our Privacy Policy and Terms of Use to better clarify our collection and use of your personal information. The same can be found here (https://www.geco.asia/about/privacy-policy)

Note: GECO Asia is an Information Technology Consulting Services provider. We provide specialist IT and Digital Transformation specialist resources on a project (SOW) and/or permanent basis. We operate under a Comprehensive License offered by Ministry of Manpower, Singapore.

[GECO Asia Pte Ltd, Licence No. 07C4453]

[2 Venture Drive, #10-18, Vision Exchange, Singapore 608526]

Our client is an established logistics company, situated in West Singapore.

They are looking for an IT Support Coordinator, reporting remotely to IT manager based in Thailand.

Purpose of Job

• Being First Tier IT support for Singapore and Malaysia, and as a backup to other members in Global IT group

• Daily helpdesk on call for all pc problem of hardware & software.

• Daily maintenance IT devics

• According to department head directives, manage implementation of projects, time and communications

Job Descriptions

• First contact point for consulting and support of all IT-topics

• Procurement, configuration and administration of hardware and software

• Training and knowledge transfer of IT topics for employees (and external customers)

• Participation in implementing strategic goals and projects

• Digitalization and optimization of processes in cooperation with other departments

• Tech leadership role in matters concerning IT

• Responsibility for measuring and improving the IT-service quality

• Implementing IT-guidelines and procedures

• Manage an inventory of all IT hardware assets

• Support of customer interfaces (EDI, API, eLogistics) as well as customer support in cooperation with other departments

Requirements

• Diploma holder in Information Technology; or equivalent

• Knowledge for Citrix, Lotus Notes, M365, Cisco Routers, Switches, Microsoft suite of softwares

• More than 3 years IT experience

• Excellent communication and organizational skills

• Good team work

• Supporting and communicating with end users regarding their IT issues
• Perform troubleshooting for client platform related problems.
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Perform service request related to client platforms.
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.

To Apply:

Interested candidates, who wish to apply for the above position; please click the "Apply Now" below and send in your resume to <[email protected]>

We regret that only shortlisted applicants would be notified.

Seah Irvin | REG No : R23112821

PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. You also acknowledge that you have read, understood, and agree to the said Privacy Policy.

We have an exciting opportunity for an experienced Business Change Manager APAC Business Support Management team to support a variety of business administration and control responsibilities.

The Business Support Management function is tasked with a variety of business administration and control responsibilities in support of the Corporate & Investment Bank. As a Business Change Manager – Analyst, you will report into the APAC Digital Platform Services Business Change Management Lead.

The successful candidate will be expected to liaise and collaborate with people across all levels of the business and in different locations to execute on assigned deliverables e.g., Business Management, Business Control Managers, Corporate or third-party technology and support providers. As business connectivity is essential in this role, team-members are aligned to and co-located with the business or function they are assigned to support.

Job responsibilities

• Partner with managers to determine hardware, applications and other access permissions that are required for new joiners or transferring employees

• Partner with our Business Change Management offshore team based in Mumbai to ensure associated requests and procedures relating to co-ordination of on/offboarding activities are executed

• Investigate and execute ad-hoc request actions required to fulfill business request for additional hardware, access levels, market data, and troubleshoot issues raised by the business and coordinate with other support groups to achieve resolution or determine/guide the business on appropriate action to be followed to achieve resolution

• Implement controls including the management of physical access rules and associated recertification, management of various monthly audits and controls documented in procedures i.e., data checks and designation status changes etc.

• Partner with the Business Support Management Global Controls lead to investigate audit related queries and determine/implement required resolutions

• Coordinate real estate management which includes space planning, move management and location strategy, and coordinate business moves and construction with Global Real Estate partners and the line of business representatives, including guiding the line of business through associated governance processes and required approvals

• Coordinate and execute actions required to realize Global Real Estate strategic initiatives e.g., implementation of unassigned seating and building restacks/relocations etc.

• Manage data space utilization accurately, relating to Real Estate occupancy charging i.e. Tririga

Required qualifications, capabilities, and skills

• Minimum of a Bachelor's Degree

• Minimum of 1 year of experience in the financial services industry or consulting firms, or in a role within the office administration, business support or project management space

• A team player, operates independently, has exceptional judgment and organizational ability

• A self-starter proactive in taking the initiative and demonstrating strong leadership with a proactive approach to problem solving and implementing improvements

• Strong delivery focus with an action-oriented mind-set and willingness to take responsibility with the ability to thrive on challenges in an unstructured working environment

• Effective communicator, with the ability to communicate in a clear and concise manner

• Experience in creating logical and conclusive materials highlighting key issues, summaries, and briefs for stakeholder management at various levels of seniority

• Demonstrated stakeholder management and influential skills across a range of functions including nurturing a large network

• Strong control mind-set and attention to detail with the ability to execute operational process and to deep dive into the detail of process, technical and organizational issues whilst maintaining an appreciation for a broader strategy

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=0e4d052cc3c1a97aa064f7f8710bc7d1

Workshop Admin | Invoice | DO | Sales Support | Kaki Bukit

5.5 Days | 9am - 630pm (Mon - Fri) , 9am - 130pm (Sat)

Salary: Basic $1800 to $2200

Address: Kaki Bukit Premier

Requirements:

• Proficient in Microsoft Excel
• Related experience

Job Descriptions:

• Check invoices, delivery order to ensure payment are correctly made.
• Handling procurement Invoices.
• Handling claims.
• Data entries and recording financial transactions.
• Any ad hoc task as assigned by the superior.
• Collect payment from customers

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Job Responsibilities:

• Good understanding of Trading, Market Data and Risk concepts
• Self-motivated Global Markets management professional with an interest in delivering strategic change solutions to enable effective solutions around traded risk management
• Strong technical knowledge specially in Murex and other Trading applications
• Good business domain knowledge of banking & trading book
• Highly effective and proficient communicator with technical stakeholders and non-technical stakeholders.
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Good understanding of Incident and problem management
• Experience in automation tools, Ability to identify, monitor and manage project risks, issues and dependencies, and agree appropriate solutions with sponsors and key stakeholders
• Strong influencing skills to achieve alignment up and down the organization
• Experience in implementing large-scale, highly available applications production support
• Proven result-oriented person with a focus on delivery
• Good understanding and experience in software development cycle
• Participate in Disaster Recovery, Capacity management and Business continuity planning and budget management and Tech refresh infrastructure related upgrade

Stakeholder Management

• Manage business stakeholders, e.g., escalation, expectation, conflict, scope changes, etc.
• Manage relationships with stakeholders
• Ensure teams work in a collaborative environment

Scope Management

• Manage all changes quality to maintain production stability
• Review and assess changes and impact
• Ensure all changes are approved stakeholders

Governance and Budget Management

• Prepare memo and manage approval of budget from CAPEX/OPEX committee
• Facilitate contract renewal with external vendor
• Budget and invoice tracking

Risk and Issue Management

• Anticipate, capture and manage overall support-level risks and issues
• Track risk of aging issues
• Own and drive resolution and escalate risks and issues in a timely manner

Process Adherence

• Partner with stakeholders in ensuring SDM is followed
• Major incident weekly reporting
• Measure, monitor and report progress to stakeholders

Job Requirements:

• Degree in computer science/engineering or related disciplines.
• 15 – 20 years of hands on application support experience in the banking industry
• Experience working with MUREX or other treasury applications
• Experience in Market Data, Balance Sheet Risk & VaR
• Understanding of the model assignments, Market data, Rate curves etc.
• Experience in working technical platforms or programming languages - Unix, Oracle, Sybase, C++, and Scripting, EOD batch and control M schedulers

Experience:

• Significant experience in managing large Programme in a banking environment
• Complete understanding of support life cycle and Technology development models
• Strong quantitative, analytical, problem solving and process design skills that can translate analysis into actions that meet business objectives
• Understanding of technology and operational processes across functions / departments in the bank/market.
• Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
• SME/Business banking domain experience would be added advantage

Education

• Bachelor’s / Master’s degree in engineering/ business/ finance or equivalent
• PMP certified

We are looking for a IT Specialist to support the IT operations. This is a 12 months contract to start with a potential to extend further.

Roles and Responsibilities:

• The role involves providing comprehensive PC support, addressing hardware and software issues at both retail and departmental stores as well as office locations.
• Responsibilities include setting up new computers for various purposes, supporting Point of Sales (POS) counters, troubleshooting hardware and software problems, ensuring software patches are up-to-date, and managing supplies for printers.
• The position also involves assisting users with tickets and IT-related issues, monitoring and updating sales reports from POS systems, and supporting testing for new releases and system modifications.
• Maintenance and support for various systems, including HR/Payroll, E-Leave, and POS, are essential, and tracking computer inventories is part of the role.
• The ideal candidate should have experience in IT support for both office and retail environments, knowledge of POS systems, proficiency in Windows 10 and Microsoft Office, basic networking skills, and the ability to troubleshoot hardware issues.
• Occasional Support may be required after office hours for urgent situations.

If you are interested in this position, please feel free to apply for this role.

Argyll Scott Singapore Pte Ltd

This is a 12 months contract assigned to our client

Work Location: To be confirmed

Salary Range : $3,500-$5,500

Top 3 Must have skills / Primary skills Top 3 MUST have skills:

1. At least 1 to 3 years of hands-on experience in SAP technology as a functional consultant or tester

2. Experience in the preparation of test packages, perform functional testing, conduct user

acceptance test etc.

3. Working experience on the SAP Projects

Good to have skills (Optional)

1. Deep knowledge or understanding of SAP HCM modules

2. SAP HCM payroll knowledge/experience

3. Involvement in the SAP upgrade projects

4. Experience in conduction UAT sessions with the end users.

Detailed Job Description

1. Read through the functional design documents and understand the functionality of the existing

applications.

2. Working in a team and involved in the preparation of test packages/test data and perform testing.

3. Troubleshooting if any data issues and/or work with the developer in resolving the system issues

identified as part of the testing

4. Prepare the test data as per the test package and conduct the User acceptance test together with the

end-users design/test/implementation of SAP HR system, especially submodule SAP HR Payroll.

5. Experience on SAP HCM On Premise Human Capital Management

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.