Responsibilities:

• Provide first level technical support, troubleshooting for desktop hardware, software & network incidents and service requests.

• Adhere to ITIL processes for incident management, problem management, and change management.

• Record, categorize, prioritize, and escalate incidents and service requests following established procedures.

• Perform remote and on-site troubleshooting of desktop systems, printers, peripherals, and network connectivity issues.

• Install, configure, and maintain desktop operating systems, software applications, and patches/updates.

• Provide support to end-users via a service counter, addressing walk-in inquiries, issues, and requests promptly and professionally.

• Ensure compliance with IT policies, standards, and security protocols.

• Collaborate with cross-functional teams to resolve complex technical issues and escalate problems, as necessary.

• Contribute to knowledge base articles and documentation for efficient problem resolution and user self-help.

• Assist in maintaining inventory and asset management records for desktop equipment and software licenses.

• Provide training/support on desktop usage, best practices & IT service requests.

Requirements:

• Certifications in ITIL Foundation Certification, CompTIA A+, or Microsoft
• Certified Desktop Support Technician (MCDST) are a plus.
• 2 years of experience in L1 desktop support role
• Understanding of ITIL framework and processes, particularly incident management, problem management, and change management.
• Proficiency in diagnosing and resolving desktop hardware, software
• Experience support to end-users at a service counter or in-person setting.
• Familiar with Windows and macOS, Microsoft Office Suite
• Strong knowledge of TCP/IP, DNS, DHCP, and network protocols.

Interested applicants, send in your updated resume by clicking “Apply Now”

Lin Weikang

Registration Number: R21102570

EA License Number: 19C9998

Workstone Pte Ltd

Singtel Networks, the most established telecommunications infrastructure provider in Singapore is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV and Telephony) for our customers. We are committed to celebrating inclusion and diversity and is a strong believer to upskill and nurture all individuals. Come join us today as we build Singtel’s Networks of tomorrow, and Empower Every Generation to live, work and play in new ways!

Make an Impact by:

• Lead and supervise the Broadcast TechOps team, ensuring that all technical operations run smoothly.
• Manages and supports three broadcast data centres onsite/remotely.
• Service recovery of live services – headend, ingest and playout.
• Event management – Major events (EPL, FIFAWC, EURO, national significant broadcast event).
• Ops excellence – IT Disaster Recovery Plan exercise, IMDA regulatory compliance, and Security audit compliance.
• Managing live content/sports event acquisition via satellite, fibre and IP delivery.
• Work closely with the project, operations, and external parties in overseeing technical aspects of projects and system issue resolution.
• Planning and implementing system upgrades to keep the broadcasting technology up to date. Perform system administration tasks such as system hardening, patch installation and inventory.
• Maintaining records and documentation related to equipment, maintenance, and technical procedures.
• Developing and implementing disaster recovery and emergency response plans to ensure minimal downtime in case of technical failures.

Skills for Success:

• Degree in Electronics or Computer Engineering.
• 5 years’ experience in the broadcasting/media industry. Preferably working as Support Engineer/Team Lead/Supervisor.
• Operation and maintenance of various SDI and IP - based broadcast systems (e.g. audio/video processors; audio/video broadcast monitor; graphics; subtitling; video routers; video transcoding; and video compression/transport)
• Experience in networking preferably CCNA certified.
• To ensure 24/7 availability of the TechOps team, to cover shift when required.

Rewards that Go Beyond

• Hybrid work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Next Level Racing is looking at hiring a Sales Operations Exective to support the fast growth of company in Singapore

The role essentially is managing shipments and billing for the global customers from factories in China. This requires coordination with factories, freight forwarders and customers to optimise the shipments and supply chain.

The candidate should have understanding of logistics and shipments and sales support functions.

The position is working from home ; the team meets based on needs.

Company Overview

The concept behind Snap Fitness, the world's fastest-growing fitness franchise, is a simple one: compact, 24/7 gyms with state-of-the-art equipment, minimal staffing and no fuss.

Founded in 2003 in the United States, Snap Fitness has taken on a rapid expansion plan and has currently more than 2,000 clubs worldwide including USA, Canada, Mexico, Australia, New Zealand and now Singapore. We now offer fitness solutions to more than half a million members worldwide.

About the role

We are seeking a highly motivated and organized individual to join our corporate team as a Franchise Support and Development Executive. You will play a crucial role in providing support and guidance to our network of franchisees, ensuring the successful establishment, operation and growth of Snap Fitness franchises. Your responsibilities will include assisting franchisees in various aspects of their business, addressing inquiries, and facilitating communication between franchisees and the corporate team.

Working within a small, yet dynamic team of like-minded individuals, you will be required to be a self-starter, an accomplished problem solver, possessing excellent customer service ethic and communication skills, whilst maintaining high standards of work with a focus on attention to detail, and accept that ownership of the support role to our network, cannot be placed on paper – it is a way of thinking.

What you’ll do

Franchisee Support

• Monitor and engage with franchisees and provide regular updates to corporate headquarters
• Guide and support franchisees through the pre-opening process, providing detailed information about our brand, business model, and franchise requirements while maintaining the brand's standards and expectations
• Collaborate with franchisees during the opening process, ensuring a smooth and successful launch of their facilities
• Conduct training sessions for new franchisees on operational procedures, brand standards, and customer service to ensure consistency across all locations.
• Serve as a liaison between corporate headquarters and franchisees to address inquiries, concerns, and provide ongoing support.

Compliance Oversight

• Work closely with franchisees to ensure that approved plans are properly executed and aligns with the franchise guidelines.
• Conduct regular audits and inspections to ensure that operational and brand standards are communicated, trained, and maintained across the network
• Provide constructive feedback and recommendations to franchisees to enhance the overall brand consistency and member experience

Location Scouting

• Research and analyze potential locations for new franchises, considering demographic trends, competition, and market demand.
• Collaborate with real estate agents, property owners, and developers to identify and negotiate favorable lease agreements for new locations
• Evaluate the feasibility of potential locations based on factors such as technical suitability, foot traffic, accessibility, and local zoning regulations.

Qualifications

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Experience in franchise support, business development, or a similar role within the fitness or hospitality industry is an added advantage
• Excellent communication and interpersonal skills to build positive relationships with franchisees and external stakeholders.
• Strong organisational and planning skills to manage multiple projects simultaneously
• Analytical mindset with the ability to assess potential locations based on various factors.
• Attentive to detail and a strong understanding of brand guidelines and franchise requirements

What’s in it for you

• Competitive remuneration
• 13th month Annual Wage Supplement
• Complimentary Gym Membership
• Health and wellness benefits
• Opportunities for professional development and career advancement
• Join a vibrant and passionate team dedicated to promoting fitness and well-being
• Training and development opportunities to enhance your skills and knowledge.

If you are passionate about the fitness industry, enjoy supporting entrepreneurs in their business ventures, and have a keen eye for maintaining brand consistency, we invite you to apply for this exciting opportunity to join our dedicated team at Snap Fitness and contribute to the growth of our dynamic fitness company.

Only shortlisted candidates will be contacted.

WHO WE ARE:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

POSITION OVERVIEW:

The Helpdesk Operations Technician(Level 2) acts as the primary user-facing support staff for IT. In this role you will enthusiastically teach internal users how to best interact with and utilize technology; providing support as needed via face to face interaction, chat, email, and video calls.

WHAT YOU’LL DO:

• OS troubleshooting (Windows) user endpoints – virtual desktop, PC & laptop
• Installation and configuration of OS (Windows)
• Installation and configuration of all applications as per BAML user requests while adhering to software policies
• Standard Microsoft desktop application installation and support
• Troubleshooting the OS and standard Microsoft applications
• Ensuring endpoint patching up to date using BAML tools
• Installing and configuring messaging client on workstations
• Email troubleshooting and housekeeping at the client end (Outlook)
• Troubleshooting & resolving user problems remotely for Second level using available tools and engineer spatch at third level.
• Support of corporate mobile devices.
• Support of various virtual meeting software.
• Monitor and prioritize incident tickets received through bank standard ticket management system (ITSM)
• Monitor and prioritize request tickets received through bank standard ticket management system (ITSM)
• Installation & Configuration of drivers for standard peripherals like Printer, Scanner, and Modem Etc. Desktop rollout / replacement for users
• Software update / upgrades to be done using approved deployment tool as per agreed bank standards
• Support file printing from desktop environment.
• Escalate issues in a timely manner as appropriate for incident classification
• Support all desktop hardware devices and peripherals including LCD, keyboard of all types, mouse, webcam, speakers etc.

WHAT YOU NEED TO SUCCEED:

• 2+ years of experience as an IT Support Engineer, Analyst, or Administrator
• Be empathetic, humble, and possess a strong focus on customer service
• Possess outstanding interpersonal and communication skills
• Strong knowledge of Windows OS platforms
• Ability to work individually and within a team
• Strong organizational and managerial skills and detail-oriented work ethic
• Flexibility to work outside of standard work hours to accommodate special projects
• Must speak fluent English

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit

Responsibilities:

• Manage IT Security Protection System, address technical and security issues, and perform Health Checks.
• Review and enhance IT security policies, procedures, and documentation based on industry standards.
• Enforce IT Security Policy compliance, assess security posture, and recommend measures to mitigate threats.
• Develop and enforce security policies to safeguard against unauthorized access and potential threats. Configure and manage IPSEC for secure communication and maintain Access Control Lists (ACLs).
• Implement POA to enhance network security and address vulnerabilities. Develop Plans of Action (POA) based on specific requirements and execute them efficiently.
• Implement and enforce IT security policies on firewalls to safeguard the network infrastructure. Manage and maintain various firewall platforms, including ASA, Juniper SRX, Fortinet, and Palo Alto.
• Utilize network monitoring tools such as SolarWinds, Manage Engine, Netflow, Cacti, and Tivoli to ensure proactive network management and security.
• Analyze and resolve complex network problems, ensuring minimal impact on business operations. Provide comprehensive network support, ensuring smooth operations and quick issue resolution.
• Support Cyber Security Incident management and response for both internal and external parties
• Collaborate with cross-functional teams to address network-related challenges and implement effective solutions.
• Leverage these tools for real-time analysis and reporting on network performance.

Requirements:

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• At least 2 years proven experience in information security and network administration. Familiarity with industry best practices and emerging trends in information security.
• Proficient in Cyber and Network Security Management, IT Compliance and/or Risk Management. In-depth understanding of IPv4, Network Address Translation (NAT), Address Resolution Protocol (ARP), and Dynamic Host Configuration Protocol (DHCP).
• Firm understanding of TCP/IP, OSI Layer, network security, network routing and switching, firewall and etc
• Experienced with Gemalto, RSA, Splunk, SEP and other cybersecurity technologies is advantageous.
• Certification in cybersecurity and/or network design (e.g. SSCP, CISSP, CCNA, CISA)
• Strong understanding of ISO27001 and/or PCI Data Security Standards.
• Strong project management and communication skills (written and spoken)
• Be on standby to provide support for critical security alerts and incident management outside office hours.

• Installation and configuration of operating systems and software for PC
• Provides support for users and various clients
• Diagnose and Resolve Hardware and Software issues
• Assisting users on operating system, email and software related issues
• Install and support network printers
• Coordinate with equipment and 3rd party vendors to resolve problems
• Assist in network and wireless troubleshooting and network connectivity issues
• Deployment of PC, Notebook and Printers for temporary staffs
• Configuration of VoIP phones, Communication Handheld devices and Smartphones
• Processing of service requests
• Managing of active directory accounts creation and file rights management
• Ensure cases and service requests are resolved within SLA
• Constant improvement on current practices to streamline processes
• Familiar with encryption software is an added advantage

Requirements

• Nitec/Diploma in Information Technology, Engineering or related fields
• Strong hardware and software knowledge
• At least 1 year experience in providing technical support
• Must be familiar with Windows operating system
• Familiar with encryption software
• Good planning, analytical and negotiation skills
• Good interpersonal and communication skills
• Must have in-depth interest in IT support and must be IT savvy
• Able to multi-task and work independently
• Provide friendly customer service to users and clients
• Office hours / 12hrs rotating shift available

Responsibilities:

• Support any networking events with stakeholders such as government agencies, grassroots, and community-based organizations to raise awareness of mental health
• Support mental health screening events to identify those who are at-risk/diagnosed with mental health conditions and connect them with the right services for early diagnosis and treatment
• Provide basic emotional and cognitive support to clients who are at-risk/diagnosed with mental health conditions and/or their caregivers and link them up with relevant services based on their needs
• Ensure proper maintenance of case documentation and timely submission of reports to external parties
• Support the run of a caregiver support group

Requirements:

• Diploma Holder preferably with some social service experience
• Passionate to work in the mental health sector and community services
• Good communication skills (oral, written, bilingual) and interpersonal skills
• A team player who can also work independently
• Detail-oriented in keeping proper documentation
• This position is on a contract basis

Work Location: Simei

Work Service Area: Ang Mo Kio / Hougang

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

URGENT

Location : Lock Road

Position : Admin/Finance Support

Contract period : 6months (renewable till 31 Mar 26)

Responsibilities (not limiting to the below list):-

1. General office administration and support
   • Maintain inventory movement for publications and merchandise materials
   • Manage yearly publications consignment sales
   • Dissemination of marketing materials as required
   • Provide logistical support, for events or activities
   • Handle incoming and outgoing mails and courier
   • Maintain office stationery and pantry requirement
   • Maintain contact database and update library records
   • Maintains and update website, manage social media platforms
   • Responsible for crafting EDM or marketing materials (content management)
2. Finance support
   • Verification of procurement and payment requests
   • Perform Goods receipt note (GRN)
   • Prepare revenue and expenditure statements
   • Prepare Manage receivables from funding source

Requirements:

• Diploma or Degree in Finance/Mass Comms/Administrative skills. Salary from $5000 - $6000 per month depending on qualification and relevant working experience.
• Proven project coordination and budget management skills.
• Preferred 2+ years of experience in similar role
• Good writing skills and savy in social media platforms
• Ability to work independently with minimal supervision in small team environment.
• Proficient in Microsoft applications, such as Word, Advanced Excel and Powerpoint and SAP/ARIBA preferred.

Roles and Responsibilities :

• Perform General Administrative duties, including documentation and record maintenance.
• Collaborate with team members to support various projects and initiatives.
• Support IT processes and activities.
• Assist with scheduling meetings and calendar management.
• Prepare and format documents, reports, and correspondence.
• Liaise closely with business users and build good rapport.
• Support the financial budgeting and workplan gathering, analysis and tracking.
• Handle ad-hoc IT issues which are escalated by users for resolution.
• Any other ad-hoc duties as required.

Job Requirements:

• At least 2 years related experience in supporting role function.
• Strong in process and business workflow.
• Proficient in Microsoft Excel and PowerPoint.
• Excellent communication and interpersonal abilities.
• Self-motivated with ability to multi-task and work in a fast-paced environment.
• Experience in the healthcare industry is an added advantage.

If you are interested in this role and would like to discuss the opportunity further please click apply now or email Renee Feng at [email protected] for more information.

Only shortlisted candidates will be responded to, therefore if you do not receive a reply within 14 days please accept this as notification that you have not been shortlisted.

Morgan McKinley Talent Solutions

Morgan McKinley Pte Ltd EA Licence No: 11C5502

EAP Registration No: R23111942

EAP Name: Feng Ye

Summary:

Working with senior leaders in the function and key partners in the supporting functions, the Planning & Management team aims to drive efficiency & effectiveness across the function, quality execution of portfolio management activities, and structure & align processes regionally.

Key Responsibilities:

• Organize and track the pipeline, capturing data on readiness for approval and other relevant data
• Maintain and update projects approval data and dashboard
• Partner with Office and Delivery Teams to organize and track in-flight projects
• Prepare the weekly Management dashboard for projects – Pipeline, In-Flight Projects and Projects Target Delivery view
• Prepare the agenda and partner teams for content for the weekly Pipeline Deck Review cadence
• Organize the provision of the current pipeline decks for review by the leadership
• Support the Pipeline education & training needs for the teams
• Understand the Projects Data Reconciliation (timesheets, investment amounts etc), Project Quality & Process Adherence checks/reports, and prepare the action dashboard for teams
• Support special initiatives, management and governance forums & workshops that may arise

Skills Required:

• Bachelor’s Degree, with demonstrated working experience in a similar role in Financial Services
• Solid organizational skills including a methodical approach to planning & process, attention to detail and accuracy
• Good sense of risk & issue management, and escalation management
• Able to produce structured and effective presentations
• Proficient in creating presentations using the Microsoft suite of software
• Able to handle multiple priorities, maintain standards and deliver with quality under tight timeframes & pressure
• Highly self-motivated, autonomous & pro-active, and a collaborator & team-player with flexibility to take on special initiatives that may arise
• Excellent written and verbal communication skills
• Comfortable with engaging senior management

To apply please click the Apply button or send your updated profile to [email protected]

Summary

The Lead System Analyst - Business Intelligence is responsible for providing relevant foresight, drilled down qualitative analysis and forecasts for better decision making of the teams he/she is partnering and closely with colleagues to develop effective solutions for customers using the DW and BI applications.

Duties and Responsibilities

• IT Business Partnering – Analytics & Reporting
• Engage with stakeholders in order to understand their business processes, imperatives, constraints and priorities
• Build, develop and maintain automated reporting systems, dashboards and performance metrics that support key business decisions
• Discover insights that will guide strategic decisions and uncover optimization opportunities by using advanced analysis techniques
• Examine, interpret and report results of analytical initiatives to team members/stakeholders.
• Prepare relevant presentations, reports and analysis to provide foresight to local, regional and global management.
• Understand how the data is generated throughout the systems (when and how / during which processes and activities / data flows)
• Manage the development pipeline for fast solution delivery
• Design, develop and deploy data analytics solutions for company – Data visualization, Data Source & Data model designs
• Communicate developed data analytics solutions to the organization
• Monitor usage patterns and remedial initiatives to entrench usage
• Perform deep data investigation into data incident issues. This is needs a good combination of knowledge of company data & business model, source application systems and data transformation processing
• Case management of data investigation support requests
• Any other duties as requested
• Provide BI expertise and ensure standard quality of BI outputs
• Manage providing system functionality, dashboards and other reporting deliverables from business requirements and to carry out both functional and account management duties

Requirements

• Degree in Computer Science, Business Technology or equivalent.
• Solid experience in designing solutions across different business function
• Strong Financial acumen
• Experience in working with Datalake, managing data flows that integrate information from various sources into a common pool implementing data pipelines based on the ETL model.
• Strong Tech lead in Development, problem-solving skills, and algorithms.
• Solid expertise in Data Analytics tools & technologies – Power BI, Tableau, Azure Data warehouse or equivalent, SQL, Python, R-Language, SAP DW.
• Developing end to end data analytic project with Azure Cloud data extraction, modeling to visualization in logistics, warehouse and supply chain management environment
• Strong competency in building complex data marts using SQL and Python; developing end to end data analytic project with modeling to visualization in logistics, warehouse and supply chain management environment
• Min 5 years of experience creating complex reports and dashboards in Power BI, (or similar)
• Experience in interactions with senior management
• Preferred experience in Aviation, Logistics and Transport industry

Interested candidate who wish to apply for the advertised position, please click on “Apply Now”. We regret that only shortlisted candidates will be notified.

Job Code: PEIF
EA License No. 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and it’s overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

Business Finance Data Analyst

• Contract until 23 Aug 2024 (Maternity cover)
• Working arrangement: Hybrid

The Client

• MNC Tech

The Opportunity

• Responsible for building and maintaining data sets for product-level revenue (actuals and forecast) across several sub-products.
• Maintain reporting for Operating Expense data and will oversee the evaluation and approval process for new spend items across JAPAC.
• Ensure accuracy and quality of product-level revenue actuals and forecast.
• Evaluate new spend requests based on defined ROI criteria.
• Evaluate historic revenue and OpEx performance against benchmarks.

Your Background

• Degree in Data Science, Business Analytics or equivalent.
• 5+ years experience in Data Analytics (Business Analyst, Data Analyst, BI, etc) or FP&A.
• Experience in SQL, Financial Modeling, Revenue Forecasting and Advanced Excel.

Interested parties please click "Apply Now" or contact Chevelle (EA Reg no: R1762272) at [email protected]

Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Corporate Development, Senior Analayst/ Assistant Manager to be part of their Corporate Development team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities:

• Create financial models, conduct feasibility assessments, perform valuation analyses, and scenario planning to support decision-making processes.
• Support transactional activities including due diligence, negotiations, and deal structuring.
• Aid in the preparation of recommendations, studies, and presentations for senior management.
• Oversee strategic initiatives from project inception to completion.
• Foster relationships with internal stakeholders and external partners such as financial, tax, real estate, and legal advisors.
• Assist in various ad-hoc tasks related to the coordination of Corporate Development functions.

Requirements:

• Degree in Business, Finance, Real Estate, or a related field
• Minimum of 3 years' relevant experience in similar industry
• Experience in hospitality/real estate industry will be a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Enterprise IT Support Lead

Alps Ave (Changi)

$3500 - $4000

Mon-Fri - 0900-1800hrs

Key Responsibilities

• Responsible for understanding business processes and identifying business requirements and translate into functional specifications.
• Assist in tracking and reporting of project progress, issues and risks to ensure deliverables are on track.
• Effective management of day-to-day IT operations by ensuring IT requests and incidents are attended and resolved within the defined service level agreements.
• Manage IT related equipment and ensure they function properly at all times.
• Assist in supporting multiple applications systems and platforms.
• Manage cloud operations.
• Provide Enterprise IT support.
• Design and create enterprise architecture framework.
• Develop Business Continuity Plan.
• Installation, patching, troubleshooting and managing of Linux server on cloud environment.
• Managing and updating of company’s website.

Requirements:

• Degree/Diploma in Information Technology or related discipline.
• 3 - 5 years working experience in IT infrastructure maintenance and setup.
• Knowledge on PHP and Visual Basic Programming is a must.
• Preferably with experience on Linux and SQL server.

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Roles And Responsibilities

• Provide applications troubleshooting and on-site support to users.
• Log, escalate and follow through with issues raised by users.
• Support in the testing and installation of new applications and enhancement patches.
• Attend to FAQs for users on the use of application.
• Perform regular maintenance checks on the applications.
• Assist with the co-ordination in administration matters such as proposal preparation
• Project documentation and the facilitation of project meetings.

Requirements And Qualifications

• Diploma/Bachelor’s degree in computer science or other highly technical, scientific discipline
• 1-3 yrs of Technical / Application Support experience on multi technology platforms
• ITIL v3/v4 certification and strong service oriented experience / background preferred.
• Knowledge and understanding of IT industry environment and business needs

If you are interested in this role and would like to discuss the opportunity further please click apply now or email Renee Feng at [email protected] for more information.

Only shortlisted candidates will be responded to, therefore if you do not receive a reply within 14 days please accept this as notification that you have not been shortlisted.

Morgan McKinley Talent Solutions

Morgan McKinley Pte Ltd EA Licence No: 11C5502

EAP Registration No: R23111942

EAP Name: Feng Ye

Our Client is one of the largest bank, they are seeking for an application support analyst and this will be a 12 month contract.

Job Description

• Perform work in shifts to provide 24/7 on-site or on-call support.
• Incident and Problem management.
• Should have knowledge on SRE Best practices and able to adhere to SRE guidelines in the work.
• Provide root cause analysis techniques to determine cause and resolve complex system issues.
• Perform post-resolution follow-ups to ensure problems have been adequately resolved.
• Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.
• Work with onsite and offshore teams across multiple technologies/applications
• Continuous improvement of the system, eq. removal of TOIL, job automation, performance tuning.
• Proactive management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health

Requirements

• 5+ years of related work experience in Service Oriented Integration, API & Digital Transformation projects
• Experience in supporting TIBCO Domains, AMQ, Hawk, Jboss, KONG gateway.
• Working Experience in Linux and shell scripting
• Working Experience on Structured Query Language
• Exposure to TIBCO suite of products, Business Works, ActiveSpace, Admin & Hawk.
• API exposure on Internal and External connectivity to Services layer.
• Expertise on MQ, HTTPS, Database, C:D, TWS connectivity to Service layer.
• Setting up Scheduled, Unscheduled maintenance window standards.
• Capable to handle multiple concurrent incidents following process and closure with management report.
• Excellent organizational, vendor management, negotiation, and prioritization skills.
• Proactive and able to work under pressure, strong problem-solving skills and positive “can do” attitude.

Interested candidates may apply through the application system. Shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E EA License No. 01C4394 • EA Registration No. R21103542 (Ling Kai Jin)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

We are actively on the lookout for individuals who exude self-confidence and have a strong focus on delivering outstanding performance to join our workforce. If you are someone who quickly absorbs new knowledge and has remarkable communication skills, you are an ideal fit.

In this role, you can enjoy the flexibility of working during hours that suit you, all from the comfort of your own home.

Your responsibilities includes

• Arranging sales meetings with potential clients
• Conveying company updates to our existing clients
• Overseeing administrative tasks in collaboration with our sales services.

Given that this is a remote position with adaptable timing, you must practice self-sufficiency and discipline. The salary range is between $3,000 and $6,000 per month. We expect candidates to have "A" Level, diploma, or degree qualifications.

To support Debit Product team on the following:

• Collaborate with various business units to support debit product team achieve business objectives and key strategies
• Assist in managing the day-to-day running of debit product
• Support in the execution of the following:
• Campaign management
• Customer management
• Product inventory operations
• Marketing comms management
• Monthly sales reports compilation
• To assist in system migration, enhancement, testing and rollouts
• Track and monitor campaign activities through regular reporting and presentations.

Interested candidates kindly submit your updated CV in a Word Format to: [email protected]. Only shortlisted candidates will be notify. Thank you.

Job Description

• Industry/ Organization Type: Heavy Machinery/ Equipment
• Position Title: Sales Support Coordinator
• Working Location: Penjuru Close
• Working Hours: 5.5 days (Alternate Sat), Mon to Fri (8 am – 5 pm), Sat (8 am – 12 pm)
• Salary Package: Basic Salary + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Assist the sales department in performing day-to-day operational tasks.
• Handle customers' enquiries/requests via phone calls and emails.
• Process paperwork, issue Sales Quotations, P/Os, Contracts, D/Os or other sales-related documentation.
• Follow up with overseas sales.
• Prepare inventory records for reporting purposes.
• Provide support and coordinate with inter-department to ensure smooth operation.
• Other ad-hoc tasks and duties as assigned.

APPLY NOW!!!

• Competent with computer skills (Word, Excel, Email)
• Candidates without experience are welcome to apply, guidance will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66073 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• provide adhoc technical support on daily basis ;
• see through the implementation of custom mobile app ;
• set up and maintenance of servers ;
• procurement and recording of company IT assets ;
• diagnose and troubleshoot technical issues

Job Requirements

• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• Good understanding of computer systems, mobile devices, mobile applications and other tech products (including maintenance of CPU set)
• Familiar with infrastructure set-up, server/firewall set-up, administration of server and domain (including domain migration)
• Proficient in Microsoft Excel (VBA is a plus)
• Excellent problem-solving and communication skills
• Diploma in Information Technology, Computer Science or relevant fields

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Changi

$3500 - $4000

Mon-Fri - 0900-1800hrs

Key Responsibilities

• Responsible for understanding business processes and identifying business requirements and translate into functional specifications.
• Assist in tracking and reporting of project progress, issues and risks to ensure deliverables are on track.
• Effective management of day-to-day IT operations by ensuring IT requests and incidents are attended and resolved within the defined service level agreements.
• Manage IT related equipment and ensure they function properly at all times.
• Assist in supporting multiple applications systems and platforms.
• Manage cloud operations.
• Provide Enterprise IT support.
• Design and create enterprise architecture framework.
• Develop Business Continuity Plan.
• Installation, patching, troubleshooting and managing of Linux server on cloud environment.
• Managing and updating of company’s website.

Requirements:

• Degree/Diploma in Information Technology or related discipline.
• 3 - 5 years working experience in IT infrastructure maintenance and setup.
• Knowledge on PHP and Visual Basic Programming is a must.
• Preferably with experience on Linux and SQL server.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Job Summary:

Group Audit helps the Board and Executive Management meet the strategic and operational objectives of the Group. We conduct independent checks to ensure that the Group’s risk and control processes are adequate and effective. All our team members are highly sought-after professionals who work as trusted advisors to our clients, in all matters related to a company’s internal controls.

In CBG audit function, we look after a portfolio made up of Consumer Banking Group (including Wealth Management), Legal & Compliance function (including Financial Crime & Security Services) and Corporate Functions (such as CRESA & GSMC etc.)

Responsibilities:

• Conduct audits of BU/SUs - risk, product and processes regionally.
• Evaluate the design and operating effectiveness of processes and controls and develop appropriate tests to be conducted and ascertain the level of testing of controls required.
• Escalate issues appropriately and timely.
• Ensure concise and clear audit findings and reports are presented on a timely basis.

Requirements:

• Degree qualification, with at least 4-6 years’ relevant experience in the internal audit of financial services industry, preferably with relevant experience in consumer banking, wealth management and/or legal & compliance functions
• Self-motivated and demonstrates the initiative & ability to work independently and effectively with multiple priorities
• Strong communication skills (both verbal and written), i.e., able to articulate key messages effectively.
• Ability to establish and maintain positive relationships with stakeholders and team mates.
• Proven robust analytical skills with strong attention to detail.
• Accounting or internal audit qualifications (Associate Chartered Accountant (ACA), Association of Chartered Certified Accountants (ACCA), Certified Public Accountant (CPA), Certified Internal Auditor (CIA) or Certified Information Systems Auditor (CISA)) are preferred. Other AML professional qualifications would be desirable.

EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969

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This is a 12 months contract assigned to our client

Work Location: To be confirmed

Salary Range : $4,000-$6,000

Scope of Work

1. Main Work will be Application Remediation.

2. The mandatory skillsets for the above role is to have a Degree or Diploma in IT/Computing

3. Experience in managing applications and products to ensure day to day operations.

Job Description

1. Monitor the health/performance of applications to identify and address potential issues.

2. Conduct regular system checks and maintenance tasks to ensure optimal functionality.

3. Provide prompt and effective support to end-users, addressing inquiries, troubleshooting issues, and

offering solutions.

4. Collaborate with users to understand and document their needs, ensuring a positive user experience.

5. Investigate and diagnose software issues, working closely with development teams to resolve

complex technical problems.

6. Document and communicate solutions to recurring problems to minimize future occurrences.

7. Maintain comprehensive documentation of application configurations and support processes.

8. Create user guides and knowledge base articles to empower users to resolve common

issues independently.

9. Work closely with cross-functional teams to ensure effective communication and collaboration.

10. Participate in the testing and deployment of new software releases.

Primary skillset:

1. Application Support

2. Troubleshooting and Patching

3. Singaporean only as work requires to handle sensitive data

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.