Call Centre Executive | Wellness Center | Clarke Quay

Working Hour: Monday to Friday (9am – 6pm)
Salary range: $2,800 - $3,500 + AWS + VB
Location: Clarke Quay

Job Responsibilities:

• Manage and provide administrative services (e.g., assisting patients with their appointments and making arrangements pertaining to their medical treatment).
• Perform service recovery such as managing complaints from patients.
• Chaperoning of patients to ensure smooth treatment process.
• Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.
• Ensure operability of patient hotline and to attend to enquiries from patients and clinics.
• Keep accurate and compete records consistent with regulations, policies, and procedures.
• Organise and prioritise own workload to ensure provision of quality services.
• Demonstrate an organised, effective, and timely approach to all tasks.
• Build and strengthen client relationships to achieve long-term partnerships.
• Develop a thorough understanding of our products and service offerings.
• Meet regularly with other team members to discuss progress.
• Generate progress reports for clients and senior leaders within the organisation.
• Other duties and projects assigned by your reporting officer as required.

Requirements:

• With relevant experience.

For complete list of jobs opportunities please visit

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Part Time / Contract Staffing Telegram Group

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Our client is an aerospace and aviation company. They are looking for a Temp Customer Support Specialist to assist their team for the next phase of their business. They are located in the East - easily accessible.

Responsibilities:

• Reviews customer orders to understand needs.
• Manages and updates customer orders in the ERP system.
• Works with warehouse and other departments to resolve orders promptly.
• Prioritizes orders based on delivery dates and analyzes if additional input is needed.
• Uses the ERP system to research and resolve order issues.
• Modifies and addresses pending orders.
• Ensures timely shipment for critical orders through coordination with other teams.
• Monitors and expedites urgent orders.
• Resolves customer claims with various departments and recommends corrective actions.
• Manages part usage and demand for contracts and programs in collaboration with Customer, Sales, and Planning teams.

Requirements:

• Minimum of 2 years of relevant work experience
• Work experience in warehouse environment
• Proficient in using MS Office applications

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23117211 (Hew Lee Dea)

• Remuneration package: Up to SGD$5,000 Basic + transport allowance + HP allowance + Variable Bonus
• Location: Kallang
• 5 Days office hour

Main Responsibilities:

• Provide pre-sales support to our sales team. Maintaining a high level of customer satisfaction.
• Provide technical consultation, system design, and system solutions for all sales/SAM for SEA projects.
• Pre-sales activities include support for site survey, client meetings, technical presentations, system demo, etc.
• Ensure all the system configuration and quotes are accurate for SEA region.
• Provide technical training for SEA sales team and technical team.
• Provide after-sales technical support (project or CS) if any PM or engineer needs help.
• Prepare customer training materials and deliver professional customer training.
• Attend internal training and improve skills.

Requirements

• Min 3 years of related working experience in security, electronic or small electronic project implementation and commissioning, preferably in a multinational environment.
• Basic IT knowledge in security hardware, networks, and databases.
• Familiar with security access control systems, CCTV, and alarm system products / systems is an advantage.
• Candidates with a technical presales background will be an advantage.
• Good communication and coordination skills.
• client-service-oriented and a quick learner.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

EA License Number: 02C4944

Registration Number: R23114519

Posting Personnel: Lin Pei Yu

We are seeking a skilled IT Support Technician to join our team. The ideal candidate will provide technical assistance and support related to computer systems, hardware, and software. Responsibilities include diagnosing and resolving technical issues, configuring computer systems, and maintaining documentation of IT processes. The IT Support Technician will interact with end-users to troubleshoot problems and ensure efficient IT operations. Additionally, the role involves installing and updating software, assisting with network maintenance, and participating in IT projects. The candidate should possess strong problem-solving skills, excellent communication abilities, and a customer-oriented approach.

Job Description

• Industry/ Organization Type: Accounting & Secretarial Service Provider
• Position Title: Sales Coordinator / Sales Support Executive
• Working Location: East - Paya Lebar
• Working Hours: 5 days / Monday-Friday: 8.30 am - 6 pm
• Salary Package: Up to SGD 3500 + AWS
• Duration: Permanent

Key Responsibilities

• Provide after-sales support
• Prepare quotations and provide support to the sales team
• Service client and attend to their inquiries
• Assist in marketing campaign and materials
• Make calls to potential and existing customers to get appointment settings for Sales Department
• Ad-hoc administration in other work areas as and when required/necessary

APPLY NOW!!!

• Min. Diploma
• Min. 1 year of working experience in a related field
• Training is provided to an inexperienced candidate
• Proficiency in Photoshop will be an advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65788 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Our client is a IT Industry. They are looking for a Sales Support Executive to assist their team for the next phrase of their business. They are located in Central – easily accessible.

Duties:

• Support in creating sales quotations and tracking their status.
• Update sales opportunities in cloud software for accurate reporting.
• Manage order processing, coordinating deliveries, and liaising with other departments.
• Communicate with suppliers and customers to ensure timely completion of sales orders.
• Provide excellent customer service, contribute to team targets, and handle general office administrative tasks.

Requirements

• Minimum 1 year relevant experience in order processing
• Experience in MS Office is a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R21103251 (Yeo Huey Cheen)

The Services required are set out as follows:

The Personnel shall be competent to perform the following:

ICT Support

• • Help the Authority’s ICT department in handling day-to-day ICT services as stipulated by the Authority.

• • Manage Authority’s ICT Project implementation, vendors’ management and contracts management for school initiated projects.

• • Assist HOD (ICT) in ensuring MOE policies, guidelines and standards are adhered.

• • Administering / updating / designing of School website (WordPress/Swiiit)

• • Assist in the preliminary checks and documentations required for the evaluation of products as well as requesting for quotations.

• • Work with the HOD (ICT) on gathering the ICT needs of the Authority.

• • Propose solutions that meet the requirements of the Authority including technical specification and market pricing of these solutions.

• • Assist HOD (ICT) in coordinating the Authority’s ICT Asset Management and loan of equipment.

• • Preparation of ITQ specifications and necessary documentation.

• • Assist HOD (ICT) in managing Authority’s ICT Support Staff

• • Prepare relevant ICT documentations and guidelines.

• • Assist teachers (If DE is not available) for technical problems such as troubleshooting PC, Printer, LAN connection problems.

• • Proficient with different O/S computing platforms.

• • Ability to infuse Digital Literacy in the design of the Teaching & Learning Curriculumn.

ICT Training

• • Conduct Just-In-Time (JIT) ICT Training / Workshop for staff, as required with the Authority’s needs.

• • Conduct ICT Training / Workshop for students, as required with the Authority’s needs.

• • Conceptualise and prepare training materials (of relevance to the Training / Workshop) for staff.

• • Create multimedia content/ modules for ICT lessons based on HOD (ICT) instructions.

• • Organize multimedia contents for ICT lessons based on MOE ICT Standards

• • Assist the HOD (ICT) in sourcing and liasing with ICT vendors/contractors for ICT Equipment and Services based on the Authority’s requirements, relative to ICT support and training.

• • Organize and conduct ICT Training / Awareness and Usage Briefings for school staff on ICT implementations.

• • Scan and implement new technology tools that support teaching and learning.

Other Duties

• • Take photos and videos during important school activities / functions. Preferably proficient with Full frame DSLR Camera.

• • Able to film and create videos for school events

• • Able to do video live-stream for major school events

• • Perform any other duties assigned by P / VP / HOD (ICT).

The Personnel shall minimally have or be able to demonstrate in-depth qualifications, skills and experience:

• • At least 3 years’ experience as ICT Executive in a school environment.

• • In implementing ICT Projects (Eg. developing learning trails with the teachers), preferably in a school environment.

• • As a Web Master. Experienced in editing images, articles and updating School Website using WordPress or equivalent CMS (Content Management Service).

• • In developing training materials and conducting ICT / Lesson Training.

• • Has prior experience in doing ICT/AV Asset Inventory, Seat refresh and any other administrative work related to ICT Department

• • Prior experience in conducting briefings / trainings to in-house staff for related implementation.

• • Good IT & Technical knowledge. Relevant background in IT field would be preferred.

• • Be proficient in video editing software for iOS and/or Mac environment.

• • Able to multi-task and work independently.

• • Good planning, analytical and negotiation skills.

• • Good interpersonal and communication skills.

• • Preferably able to be a team player (referenced by staff members of school – previous and/or existing).

• • Able to physically move IT equipment and logistics and set-up at required locations.

Job Description

Students All Rise Programme (StAR)

a) To work together with the teacher-in-charge for the activites

conducted for the students.

b) To design activities for the students, to build on their

strengths, passion and teamwork.

c) To prepare students for any showcase at the end of the

programme conducted.

d) To mark attendance and manage students during the StAR

Programme.

e) To support school for any student-based activities such as

chaperone students for learning journeys, etc

After-school Engagement Programmes

a) Support high needs students by engaging them

meaningfully after schools hours through organising and

overseeing sports and team building activities.

b) To manage student recreation room (Hangoutz).

c) To mark attendance for after-school engagement

programme.

d) To chaperone after-school engagement students for

learning journeys and service learning

Requirements

(i) registered with MOE.

(ii) Personnel providing Educational Support to students, organizing

and conducting activities to engage students after

school.

Job Description

• Industry/ Organization Type: Accounting & Secretarial Service Provider
• Position Title: IT Support Engineer (Senior/Team Lead)
• Working Location: East - Macpherson
• Working Hours: 5 days / Monday-Friday: 8.30 am - 6 pm
• Salary Package: Up to SGD 4000 + AWS
• Duration: Permanent

Key Responsibilities

• Provide technical support to end-users, including conducting application training to users, troubleshooting and resolving hardware, software, connectivity, user access, and component configuration problems
• Responsible for creation of all system documentation, preparing backup procedures, and ensuring these are kept up to date
• Analyze user requirements, determine potential problem areas and propose solutions to enhance existing Accounting and inventory solutions
• Preparation of technical specifications; including flowchart for the programming team
• Design, develop, test scenarios and test cases and deploy the application

APPLY NOW!!!

• Diploma in Accounting, Information Technology or equivalent
• Min 3 years of working experience in a related field
• Experience in implementation, training & technical support of accounting or inventory software is a plus
• Essential Skills: Accounting, Citrix, Fortinet, Hyper-V, Inventory management, remote desktop, maintenance, and troubleshooting window servers

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65789 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/ Organization Type: Heavy Machinery/ Equipment
• Position Title: Sales & Service Support Coordinator
• Working Location: Penjuru Close
• Working Hours: 5.5 days, Mon to Fri (8 am – 5 pm), Sat (8 am – 12 pm)
• Salary Package: Basic Salary + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Assist the sales team.
• Handle order processing and ensure all sales and service records are updated.
• Provide support to the service team in scheduling maintenance and repair work.
• Respond to customer inquiries and issues reported.
• Maintain comprehensive knowledge of product offerings to support sales inquiries and service needs effectively.
• Manage inventory control, ensuring parts and machinery are available for sales and service requirements.
• Develop and maintain relationships with suppliers and vendors to support sales and service operations.

APPLY NOW!!!

• Minimum Diploma holder.
• Competent with computer skills (MS Word & Excel)
• Candidates without experience are welcome to apply; guidance will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65900 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

The role of a business analyst is to act as a crucial bridge between the business and the development teams, facilitating effective communication and collaboration between these two essential components of a project. This liaison is pivotal in ensuring that the business goals, requirements, and objectives are clearly understood and translated into actionable plans for development, ultimately leading to the successful execution of projects and the achievement of organizational objectives.

• Create detailed business analysis, outlining problems, opportunities and solutions
• Manage, track and raise project issues and exceptions where required for approval
• Involve in the requirement study and gathering, creating mock-up, use cases, testing, and driving a smooth deployment and adoption, and support the ongoing operations of the project
• Assist to understanding and troubleshooting technical issues when needed
• Learn to undertake root cause analysis for problems in order to implement preventive and corrective measures to meet business and performance needs
• Write and document requirements and functional specifications
• Observe industry trends and recommend new features or solutions to the product development team

Job Specifications:

• Currently pursuing a Diploma or Degree in Business, Information System/technology, computer science, or equivalent
• Proficient with Microsoft Office tools like MS Word, MS Excel, and MS PowerPoint
• Effective oral and written management communication skills
• Good analytical skills
• Adaptable and flexible
• Clear communicators, smooth facilitators, and precise analysts
• A team player with good communication skills
• Self-motivated person who thrives in a fast-paced environment

Benefits

• An internship that is more than 3 months old will be entitled to 1 AL from the 4th month onwards.

You hereby freely give ACP Computer Training & Consultancy consent to use and process your personal data relating to my job application and have read and understood the ACP Computer Training & Consultancy Data Protection Notice for Job Applicants. (Link: https://www.acpcomputer.com/data-protection-notice/) You may withdraw your consent at any time with future effect in line with the said notice as well.

Responsibilities:

• Create, execute, and maintain security architecture, guidelines, and processes in accordance with information security rules and best practices in the industry.
• Developing investment roadmap for security tools and ensure that security measures are integrated into the organization's infrastructure.
• Assess and analyze the security maturity of third-party vendors and partners to ensure compliance with the organization's ISO27001-based security standards.
• Determine and manage the security monitoring tools like EDR, NDR, Splunk, Microsoft Sentinel, and others to detect and analyze security risks and threats.
• Manage the security incident investigations by examining logs, identifying security issues and providing solutions.
• Monitoring suspicious networks, application, and user behavior.
• Conducting investigations, acquiring evidence, and analyzing data.
• Perform and prepare security log/access reviews.
• Inform stakeholders and executive leadership on security requirements and recommendations.
• Performing cybersecurity solutions in IT and operational contexts.
• Knowledge of data classification and loss prevention tools.

Requirements:

• With 5-8 years of experience in Security Professional Skills/Accreditation.
• Good knowledge of common security frameworks.
• Prior experience with Native Security Solutions and Microsoft Azure Cloud.
• Prior experience with Incident Response in relation to cyber events.
• With experience of DevSecOps transformation is an advantage.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Qualification, Skill & Experience of the Contractor’s Personnel

· The Personnel should be nurturing and have a genuine interest in students’ well being. The Personnel is expected to have a positive work attitude and possess good interpersonal and communications skills. He/she should be a trained counsellor with relevant working experiences with children / youth.

The Personnel shall minimally have the following qualifications, skills and experience:

· Trained Counsellor / Social Worker / Psychologist / Para Counsellor with relevant professional counselling qualifications

· Experienced in designing, planning and facilitating group guidance programmes for students

· Competent in working with parents

· Preferably 3 years of working with primary school students, in the capacity of counselling in a school context.

Job Description for Personnel

The Personnel shall be competent to perform the following

· To provide counselling on an individual or group basis to students

· To do counselling casework which includes liaising with school management, teaching staff, parents, external agencies and external stakeholders

· To facilitate the necessary referrals to external agencies such as Reach Community Services and Family service Centres.

· To provide case consultations to school personnel and parents

· To ensure confidentiality and keep record all counselling work and case management as required by school and to provide school with report when necessary

· To support other Counsellors on running of the school programme

· To be part of a team to devise and deliver preventive programmes for students with social, emotional and behavioural difficulties

The role of a business analyst is to act as a crucial bridge between the business and the development teams, facilitating effective communication and collaboration between these two essential components of a project. This liaison is pivotal in ensuring that the business goals, requirements, and objectives are clearly understood and translated into actionable plans for development, ultimately leading to the successful execution of projects and the achievement of organizational objectives.

• Create detailed business analysis, outlining problems, opportunities and solutions
• Manage, track and raise project issues and exceptions where required for approval
• Involve in the requirement study and gathering, creating mock-up, use cases, testing, and driving a smooth deployment and adoption, and support the ongoing operations of the project
• Assist to understanding and troubleshooting technical issues when needed
• Learn to undertake root cause analysis for problems in order to implement preventive and corrective measures to meet business and performance needs
• Write and document requirements and functional specifications
• Observe industry trends and recommend new features or solutions to the product development team

Job Specifications:

• Currently pursuing a Diploma or Degree in Business, Information System/technology, computer science, or equivalent
• Proficient with Microsoft Office tools like MS Word, MS Excel, and MS PowerPoint
• Effective oral and written management communication skills
• Good analytical skills
• Adaptable and flexible
• Clear communicators, smooth facilitators, and precise analysts
• A team player with good communication skills
• Self-motivated person who thrives in a fast-paced environment

Benefits

• An internship that is more than 3 months old will be entitled to 1 AL from the 4th month onwards.

You hereby freely give ACP Computer Training & Consultancy consent to use and process your personal data relating to my job application and have read and understood the ACP Computer Training & Consultancy Data Protection Notice for Job Applicants. (Link: https://www.acpcomputer.com/data-protection-notice/) You may withdraw your consent at any time with future effect in line with the said notice as well.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Job Objectives

• RSA user administration, token assignment, QR code generation and access grant based on approved access matrices and established procedures.

• Provide assessment and release of privileged password request through Password Management Solution

• Ensure manual password change for Dual Control Privileged IDs are performed

• Perform onboarding and off-boarding of Firewall/Network devices Privileged IDs

Key Responsibilities

• Handle user requests, communications and respond to queries appropriately within SLA.

• Conduct periodic review of user/token access to ensure access granted to users are according to approved functions/roles and access matrices.

• Generate user/token reports periodically, review access and proactively identify users eligible for access renewal/revocation.

• Monitor system warning/error messages on license usage and support for user/token authentication issues to ensure satisfactory resolution or prompt escalations to management for attention.

• Participate in project implementations and conduct testing to ensure that the system access meets the security policy and established guiding principles.

• Assist with ad hoc report extraction, generate reports, maintain user guide and process documentations.

• Provide assessment and release of privileged password request through Password Management Solution

• Ensure manual password change for Dual Control Privileged IDs are performed

• Coordinate with network and infrastructure teams to fix Privilege Password Access related issues

Key Requirements

• Graduate or higher diploma in Information Technology / Computer Science.

• At least 1-2 years of hands-on experience in user administration or in similar capacity, preferably in the financial sector.

• Must demonstrate strong analytical and problem-solving skills.

• Must be process oriented and organized.

• Knowledge in RSA User and Token Administration.

• Knowledge on open systems (Windows/AD/Unix/Linux/DB), scripting languages and excel macros for automation is a plus.

• Proficient in Microsoft Office applications.

• Strong interpersonal communication skills and attention to detail.

• Able to work independently with minimal supervision.

• Ability to multitask and prioritize daily workload.

Client Onboarding Analyst (AML / KYC)

• 6 months contract
• Office location: CBD

The Client

• US Global Investment Bank
• Fast-paced work environment
• Dynamic work culture

The Opportunity

• Ensure due diligence is performed on existing clients to comply with AML/KYC regulations
• Develop expertise in the Firm’s Anti Money Laundering/Customer Identification due diligence policies and process
• Engage clients and internal business teams to obtain relevant AML information and documentation
• Ensuring all communications are of the highest professional standard to maintain client service excellence
• Timely and effective escalation of potential relationship issues and devising possible resolutions
• Take responsibility for delivering against committed timelines
• Participate in regular meetings with the program team to maintain clarity around workflow, understand changes to AML/KYC regulations and develop required reporting metrics

Your Background

• Degree in banking or equivalent.
• Experience working in the financial industry
• Proven ability to work well in a global team environment
• Experience of AML requirements either via a Client On-boarding role or similar role including an understanding of client structures and AML requirements for hedge funds, private corporations, financial institutions, et
• Excellent written and verbal communication skills required to professionally and persuasively engage external clients and internal stakeholders
• Strong analytical and problem solving skills
• Ability to work in a dynamic environment and changing requirement
• Excellent organizational skills with strong attention to detail given the regulatory nature of the role
• Proficiency in Microsoft Office e.g. Outlook, Word, Excel, Powerpoint, etc

Interested parties please click "Apply Now" or contact Chevelle (EA Reg no: R1762272) at [email protected]

Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248

Job Description

• Industry/ Organization Type: IT Solution Provider
• Position Title: IT Desktop Support Engineer
• Working Location: Ubi
• Working Hours: Monday – Friday, 9 am – 6 pm
• Salary Package: Up to $4,000 + VB
• Duration: Permanent

Key Responsibilities

• Management of asset services, including hardware and desk-side support services.
• Coordination and management of 3rd party vendor support services.
• Maintenance of the assets database, ensuring accuracy and quality of data, and correcting any errors within an agreed time frame.
• Management of relationships between users and assets, correcting any inconsistencies within the requested time frame.
• Receipt and support of goods from third-party hardware suppliers.
• Performance of regular checks on assets and reporting on data quality.
• Management of PC disposal with third parties to minimize financial risks.
• Management of PC ordering forecasts for the country, including monitoring orders and deliveries.
• Maintenance of an end-user support knowledgebase.
• Provision of on-site support to maintain a close relationship with end-users.
• Management of various IT devices used in the client environment.
• Coordination with 3rd party suppliers, including escorting them during services.
• Reporting any service non-compliance and issues to client IT.
• Extended support such as storage and dispatching across client sites, disaster recovery plan support, and process PC support in client plants.
• Datacenter support including maintaining rack layout and cabling information, physical devices hardware inventory list, and providing escort services when other suppliers require access to client racks.
• Perform special services such as supporting events, sales force annual meetings, special support for projects, and any other reasonable requests from the client.

APPLY NOW!!!

• Minimum NITEC in Information Technology/Computer Science with at least 1 year of experience in a relevant field
• Proficient in Microsoft software applications
• Strong understanding of user desktop administration

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65860 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Our client is from the Retail Industry. They are looking for a IT Support Executive to assist their team in the next phase of their business. They are located in They are located at East – easily accessible.

Responsibility:

• Collaborate with external vendors for maintenance and service coordination.
• Provide troubleshooting and support at levels 1 and 2 for both corporate and store users.
• Install, administer, and configure various systems, including desktops, laptops, and mobile devices.
• Assist in training, onboarding, and offboarding of staff.
• Ensure the firmware of devices such as laptops and desktops is kept up to date.
• Manage and maintain IT assets effectively.
• Develop, establish, and update Standard Operating Procedures (SOP) and documentation for IT-related tasks.
• Compile and generate departmental reports in Korean for the HQ IT team.
• Serve as the liaison between the Singapore IT team and HQ IT team to facilitate effective communication and execution of projects and assignments.
• Handle other ad-hoc duties as assigned.

Requirements:

• Min Diploma or bachelors’ degree in Information Technology or related discipline.
• Minimum 2 years of relevant experience in retail environment
• Strong in business level Korean & English language in order to liase with HQ IT Team in S Korea.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidates will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115141(Tan Su Yee)

Our client is a global MNC in providing engineering solutions. Due to their current expansion plan, they are looking for a System Support Specialist to join their WMS Support Team, in hopes of developing the current high performing team. They are located in East area – easily accessible.

Duties of System Support Specialist:

• Specialize in warehousing with a primary focus on documenting and training in the Blue Yonder WMS configuration process.
• Designing and implementing processes.
• Provide global support and training for logistics operations while ensuring compliance with standardized procedures through process audits.
• Take ownership of managing process changes, including requesting IT changes and conducting user acceptance testing.
• Active participation in the WMS-TMS project core team for configuration and testing.

Requirements:

• Min Diploma in related study
• At least 3 year relevant experience in WMS Configuration, specializing in Blue Yonder system
• Comfortable with travelling arrangement

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Role/Position: Product Support Analyst - User Admin

Duration: 12 months

Location: Alexandra, Singapore

JD

· Handle user requests, communications and respond to queries appropriately within SLA.

· Conduct periodic review of user/token access to ensure access granted to users are according to approved functions/roles and access matrices.

· Generate user/token reports periodically, review access and proactively identify users eligible for access renewal/revocation.

· Monitor system warning/error messages on license usage and support for user/token authentication issues to ensure satisfactory resolution or prompt escalations to management for attention.

· Participate in project implementations and conduct testing to ensure that the system access meets the security policy and established guiding principles.

· Assist with ad hoc report extraction, generate reports, maintain user guide and process documentations.

· Provide assessment and release of privileged password request through Password Management Solution

· Ensure manual password change for Dual Control Privileged IDs are performed

· Coordinate with network and infrastructure teams to fix Privilege Password Access related issues

Key Requirements

· Graduate or higher diploma in Information Technology / Computer Science.

· At least 1-2 years of hands-on experience in user administration or in similar capacity, preferably in the financial sector.

· Must demonstrate strong analytical and problem-solving skills.

· Must be process oriented and organized.

· Knowledge in RSA User and Token Administration.

· Knowledge on open systems (Windows/AD/Unix/Linux/DB), scripting languages and excel macros for automation is a plus.

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

· At least 4 years of business analyst experience

· Hands on testing process (writing, executing and monitoring test)

· Database testing with query writing for data comparison

· Excellent communication skills

· Knowledge of all phases of IT system development and implementation life cycle

· Exposure on Agile and Waterfall project methodology

· Experience on UML Diagram, Flowchart, data flow diagram

· Capable to effectively interact with Business team

· Capable to effectively interact with Technical team

· Proactive with excellent verbal and written communication skills

The role of Junior IT Project Manager will involve supporting the planning, execution, and successful delivery of IT projects (End User Support Scope) within an organization. You will work closely with senior project managers and cross-functional teams to ensure projects are completed within scope, budget, and timeline. Candidates with experience as a End User Support Lead who aspire to take on the role of a Junior IT Project Manager can also apply for this role.

Here are some key roles and responsibilities associated with the position:

Project Planning:

• Assist in defining project objectives, scope, deliverables, and timelines.
• Collaborate with stakeholders to gather project requirements and create project plans.
• Support the development of project schedules, resource allocation, and risk management plans.

Project Execution:

• Coordinate project activities and ensure tasks are completed as per the defined project plan.
• Monitor project progress, identify deviations, and implement corrective actions.
• Facilitate effective communication between team members, stakeholders, and vendors.
• Document and maintain project documentation, including meeting minutes, status reports, and project artifacts.

Team Coordination:

• Work closely with cross-functional teams, including IT specialists, developers, testers, and business stakeholders.
• Assign tasks, track progress, and ensure team members have the necessary resources to complete their work.
• Foster a collaborative and positive team environment, promoting effective communication and teamwork.

Risk Management:

• Identify project risks and develop mitigation strategies.
• Regularly assess and monitor risks throughout the project lifecycle.
• Implement contingency plans to minimize the impact of potential risks on project deliverables.

Stakeholder Management:

• Engage with project stakeholders, including business users, executives, and vendors.
• Communicate project status, risks, and issues in a clear and concise manner.
• Address stakeholder concerns and ensure their expectations are managed appropriately.

Quality Assurance:

• Ensure that project deliverables meet the required quality standards.
• Conduct regular quality reviews and implement improvement initiatives.
• Monitor and report on project metrics, such as project schedule adherence and customer satisfaction.

Continuous Improvement:

• Contribute to the enhancement of project management processes and methodologies.
• Seek opportunities to improve project efficiency, effectiveness, and overall project delivery.

Requirements:

• Prior experience in IT project management, preferably in a junior or assistant role or End User Support Lead who aspire to take on the role of a Junior IT Project Manager.
• Knowledge of project management methodologies and frameworks (e.g., Agile, Waterfall).
• Understanding of project management principles, tools, and techniques.
• Familiarity with project planning, scheduling, and tracking.
• Ability to manage project risks, issues, and changes.
• Strong organizational and time management skills.
• Basic understanding of IT End User Support Environment.
• Familiarity with IT project management tools and software.
• Ability to effectively communicate with stakeholders at all levels.
• Strong interpersonal skills to collaborate with cross-functional teams.
• Active listening and problem-solving abilities.
• Strong analytical thinking and problem-solving capabilities.
• Ability to identify project risks and propose effective mitigation strategies.
• Aptitude for gathering and analyzing project requirements.
• Attention to detail and a proactive approach to issue resolution.
• Ability to work well within a team and support team members.
• Demonstrated leadership skills, even in a junior capacity.
• Flexibility and adaptability to work in a fast-paced, changing environment.
• Positive attitude and willingness to learn.

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.