Responsibilities

• Design Performance Test Scripts for enterprise applications based on Requirements.

• Participate in Performance bottleneck analysis and fixes.

• Perform Performance Engineering (for Senior Perf Testers) & Performance Improvement activities.

• Communicate progress and issues through regular Status Reports

• Collaborate with Business/ Application teams to improve system performance

Skills/Requirement

Requirements:

• Minimum 3-10 Years of Relevant Experience in IT Performance Testing.

• Expertise in Test Planning, Test Estimation, Test Strategy, Workload Design, Test Cases Design, Test Environment Setup, Test Data Setup, Defect Management & Configuration Management.

• Expertise in Performance Testing tools: JMeter

• Execute Benchmark, load, stress, endurance, and other non-functional tests.

• Monitor application logs to determine system behaviour.

• Address all technical issues; facilitate the resolution and necessarily follow up with Development and other cross-functional departments.

• Analyse the CPU Utilization, Memory usage, Network usage, Garbage Collection and DB Parameters and DB Reports to verify the performance of the applications.

• Generate performance graphs, session reports and other related documentation required for validation and analysis.

• Publish results and receive appropriate sign off. Prepare detail status reports, and monitoring of all defects and issues.

• Identifying memory leakage, connection issues & Bottleneck problem in the application.

• Strong problem-solving skills and very good time management skills

Interested applicants may submit your detailed resume to [email protected] in MS Word format.

To provide application support the following system:

1. CRMS

2. CIMS

3. CRMS

• Daily Monitoring and Support of servers and equipment
• Monitoring of alerts during and after office hours
• Perform hotfixes as and when required.
• Perform monthly deployments and quarterly DB password change.
• Adhoc task related to system activities such as server patches, troubleshooting and assist in monthly report preparation.
• Monitoring of servers to ensure efficient operations.
• To be well versed with our integrated Customer Relationship Management system in order to respond to technical queries.
• To provide first level support to business users in a timely, effective, and efficient manner.
• To collaborate with business partners, third party vendors, and technology teams to achieve effective issue resolution within the specified SLA.
• To analyse, document and track all actions taken throughout the lifecycle of the issue.
• To evaluate documented resolutions, analyse trends, and make recommendations to prevent future occurrences of similar issues.
• To participate and collaborate with the development team in requirements gathering, clarification, and analyse impacts on issue or users’ requirements.
• To assist the application development team as needed by validating fixes or enhancement to ensure problems have been adequately resolved.
• To report to the Project Manager pertaining all production support activities.
• To participate in system maintenance activities at odd hours when required including midnights, weekends and public holidays.

Roles & Responsibilities

Your day-to-day will involve:

Research

• Bring together rubber and commodities data from across the different regions into coherent global narratives.
• Understanding of current global trade policies and supply, demand trade flows and their role in commodity markets.
• Works closely with other individuals and teams to ensure accuracy and timeliness of information and publications to clients.
• Prepares written correspondence and presentation of analysis.

Data & Analytics

• Ability to work with numbers and spreadsheets and produce analytical editorial copy, grasping complex issues.
• Conducts research including identifying new data sources and statistical analysis of results
• Work with various types data sets and solve problems by applying advanced analytical methods or develop machine learning models as needed
• Develop data analysis/machine learning solutions to support actionable insights and deliver data-driven machine learning solutions to support automated decision making

Some things we consider critical for this role:

• Familiarity with Excel, Python/Matlab, Web scraping
• Resourceful, persistent and able to thrive in a fast-paced, entrepreneurial environment

Nice to Haves:

• SQL/Database management experience
• Understanding of current global trade policies and supply, demand trade flows and their role in commodity markets
• Ability to work with numbers and spreadsheets and produce analytical editorial copy, grasping complex issues

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

About Ampol Trading & Shipping

Our purpose at Ampol is to power better journeys today and tomorrow. Our Trading and Shipping team is key to achieving this, not only supplying our customer’s needs today, but evolving as the energy transition takes place to supply our customers well into the future.

We take pride in our people and value innovation, sustainability, and customer satisfaction. If you’re a professional committed to excellence, Ampol is looking for you.

About the role

A combination of project delivery and BAU management, this role supports projects and maintains the governance frameworks and reporting for the region to support International and Trading & Shipping businesses growth strategy.

The role is expected to support governance, risks and controls as well as have coordination responsibility to champion process improvements, enhance data integrity and accuracy for reporting and training across the region.

The project support and analysis responsibility works across a broad range of cross functional opportunities at Ampol, primarily in Trading and Shipping. The project initiatives are focussed around building new business capabilities and enhancing processes. Initiatives are led through the Transformation and Governance team includes managing multiple project workstreams, resources, prioritisation of initiatives and stakeholder engagement across various business units.

Key responsibilities

Support projects for International & Trading & Shipping

• Support Project Specialist in managing initiatives through the project life cycle and translate strategy into project implementation. This includes planning and coordinating required resources, management of change execution and business case development to progress projects through each phase. Initiatives will require input from a broad range of teams within Ampol. Engagement with these teams including the ability to influence, will play an important part in the success of this role.

Support idea generation in Trading and Shipping

• Support Project Specialists in idea generation workshops in the Trading and Shipping team in order to assist the department in maximising the value generated by the business. This includes considering the team capabilities required to support the business growth plan, addressing capability gaps and identifying enablers to business growth success.

Implement the use of Ampol Management of Change tools in Trading and Shipping

• Support Project Specialists through the management of change processes during initiative implementation. This includes the use of tools and frameworks to assist in generating value, improving safety awareness and efficiencies in Trading and Shipping.

Support Continuous Improvement in the Trading and Shipping team

• Support implementation of changes through process reviews, measure and validate required outcomes
• Responsible for compiling & coordination of process training with relevant stakeholder groups

Support the development and use of project management frameworks in Trading and Shipping

• Assist the Trading and Shipping department in project management of team specific initiatives including use of processes developed for the group. This includes managing and maintaining the project framework to ensure it is fit for purpose.

Support governance, risk & control initiatives, and monthly reporting

• Support the Governance Specialist in managing the risk & control lifecycle and reporting including ownership and maintenance of the Trading & Shipping risk register.
• Support compiling & coordination of training with relevant stakeholder groups.
• Manage and update related project tracking artifacts & governance.

Qualifications & experience

• Tertiary qualification in Engineering, Finance or Business or related discipline or relevant operational experience.
• Business Process Management / Six Sigma / Data qualifications
• Project 5+ years of program/project management, management consulting or leading business change
• 2+ year’s downstream oil industry and/or petroleum trading companies in areas such as Supply planning, Supply operations, line finance roles, corporate planning and strategy, and distribution and sales leadership positions.
• Application of agile project methodology
• Proven track record in managing procedures, controls and training with ability to develop insights on risk and control matters for Risk and Control owners
• Familiar with data management and visualisation

Skills knowledge

• Ability to manage ambiguity and complexity including management of change and relevant documentation.
• Ability to engage with and influence internal and external stakeholders to achieve successful project implementation outcomes.
• Experience in workstream or small project delivery coupled with excellent communication, written and problem-solving skills
• Excellent ability to understand, analyse and communicate governance, risk & control processes, requirements and solutions

Possess good understanding of the following:

• Governance frameworks such a three lines of defense, controls and metrics, operational excellence management systems
• Strong stakeholder engagement and management [internal and external]
• Working with technology to define automation and visualisation activities

Want to take your career to the next level? Apply today.

Singapore - Ampol Jobs

Core Skillset:

Support Enterprise Correspondent Management System (ECMS) Pitney Bowes products -

EngageOne, Designer, Vault, Emessaging, Sagent Service Delivery Windows, IIS, SQL Server, WebLogic, Java J2EE,

1. Technical knowledge on Pitney Bowes products like EngageOne, Designer, Vault, E-messaging, Sagent

2. Technically competent in IIS, WebLogic, Java J2EE

3. Up to 7+ years of IT experience & 5+ application development/support

4. Last 3 years of relevant experience in banking/financial services industry

5. Demonstrable analytical skills with deep knowledge of Precisely (product/tool) in a Production Support Environment.

6. Strong SQL, IIS, Windows Java and Websphere

7. Incident, problem, and service Outage management experience is Plus.

8. Good Communication and Articulation Skills

9. Able to work stand alone in recovery and flexible timing.

Roles/Responsibilities

1. Responsible to provide BAU support for responsible for ensuring system availability and provide support for applications like ECMS / e-Statement.

2. Responsible to provide operational support and ensure SLA of system availability, online and batch deliverables.

3. Support diverse jurisdictions comprising of SG, MY, CN, International

4. Fine tune applications and systems for high performance and higher volume throughput

5. Contribute to business requirement review for technical implementation as a subject matter expert for IT to ensure SDLC standards are met.

6. Conduct review of technical and functional solutions from enhancement/project team to ensure they conform to IT standards.

7. Respond on time to the queries raised by various business units.

8. Provide timely updates regarding production status and progress of issue resolution.

9. Perform impact analysis of enhancements/projects that will impact supported systems.

10. Participate in Disaster Recovery and Business Continuity exercises.

11. Provide on-call support and afterhours/weekend support as needed, covering application support and application change deployment.

12. Have a quality mind-set with prevention attitude to attain zero defects.

13. Able to support SIT/UAT/PROD/DR deployment, with DevOps

14. Able to support relevant software/platform/database upgrade for the systems.

Core Skillset

Support eStatement suite of applications. Service Delivery. MS SQL, .Net framework, IIS, Java J2EE, Batch scheduling and monitoring, GIT, Devops

1. Technically competent in MS SQL, .Net framework, Java J2EE, Batch scheduling and monitoring Control-M), Unix shell scripting, GIT, Devops,

2. Up to 7+ years of IT experience & 5+ application development/support

3. Last 3 years of relevant experience in banking/financial services industry

4. Strong experience in banking/financial services industry

5. Demonstrable analytical skills with deep knowledge Production Support Environment.

6. Incident, problem, and service Outage management experience is Plus.

7. Good Communication and Articulation Skills

8. Able to work stand alone in recovery and in flexible timing.

Roles/Responsibilities

1. Responsible to provide BAU support for responsible for ensuring system availability and provide Support for eStatement applications.

2. Responsible to provide operational support and ensure SLI of system availability, online and batch deliverables.

3. Support diverse jurisdictions comprising of SG and MY

4. Server Performance, capacity, utilization monitoring and Health monitoring

5. Fine tune applications and systems for high performance and higher volume throughput

6. Contribute to business requirement review for technical implementation as a subject matter expert for IT to ensure SDLC standards are met.

7. Conduct review of technical and functional solutions from enhancement/project team to ensure they conform to IT standards.

8. Respond on time to the queries raised by various business units.

9. Provide timely updates regarding production status and progress of issue resolution.

10. Perform impact analysis of enhancements/projects that will impact supported systems.

11. Participate in Disaster Recovery and Business Continuity exercises.

12. Provide on-call support and afterhours/weekend support as needed, covering application support and application change deployment.

13. Have a quality mind-set with prevention attitude to attain zero defects.

14. Able to support SIT/UAT/PROD/DR deployment, with DevOps.

15. Able to support relevant software/platform/database upgrade for the systems.

16. Have a quality mind-set with prevention attitude to attain zero defects.

Working days: 5 days
Working hours: 8am - 5.30pm (Mon - Thu), 8am-5pm (Fri)
Salary: $2200 - $3000
Location: Kaki Bukit

Responsibilities:

• Provide support to Sales Managers
• Response to customer’s enquiries, preparation of quotation and tenders for submission
• Provide co-ordination duties, support customers and coordinate with factory for technical matters
• On job training will be provided to understand how to select a control valve
• Other ad hoc duties as assigned by management.

Requirements:

• Proficient in Microsoft office
• Diploma in Engineering (Preferably Mechanical / Mechatronic)

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Tagetik:

Tagetik CCH, SQL Linux, Shell scripting.

Hyperion:

Hyperion Financial Management, Essbase, Hyperion FDQM, SmartView. Windows Batch Scripting.

1. Technically competent in Tagetik CCH, SQL & Hyperion Modules such as Hyperion Essbase, Hyperion Financial Management & FDM, SmartView.

2. Technically competent in Unix/Linux/Windows, MS SQL, JBoss, Batch & Shell scripting.

3. Up to 7+ years of IT experience & 5+ application development/support

4. Last 3 years of relevant experience in banking/financial services industry

5. Strong experience in banking/financial services industry

6. Demonstrable analytical skills with deep knowledge Production Support Environment.

7. Incident, problem, and service Outage management experience is Plus.

8. Good Communication and Articulation Skills.

Roles/Responsibilities

1. Responsible to provide BAU support for ensuring system availability and provide support for applications like Tagetik CCH, Hyperion modules – HFM, FDQM, Essbase

2. Responsible to provide operational support and ensure SLI of system availability, online and batch deliverables.

3. Support diverse jurisdictions comprising of SG, MY, CN, International

4. Fine tune applications and systems for high performance and higher volume throughput

5. Contribute to business requirement review for technical implementation as a subject matter expert for IT to ensure SDLC standards are met.

6. Conduct review of technical and functional solutions from enhancement/project team to ensure they conform to IT standards.

7. Respond on time to the queries raised by various business units.

8. Perform impact analysis of enhancements/projects that will impact supported systems.

9. Participate in Disaster Recovery and Business Continuity exercises.

10. Provide on-call support and afterhours/weekend support as needed, covering application support and application change deployment.

11. Have a quality mind-set with prevention attitude to attain zero defects

12. Able to support SIT/UAT/PROD/DR deployment, with DevOps

13. Able to support relevant software/platform/database upgrade for the systems.

14. Work with various clusters (Infra, DBA, Network, Data Centre) and coordinate whenever any production issue & Batch recovery.

Core Skillset:

Oracle PLSQL Unix/Linux/Solaris Shell Scripting Control-M Moody’s Product (Risk Confidence - RCO & Risk Authority -RAy) knowledge is preferred

1. Technically competent in Oracle PLSQL, shell scripting.

2. Technically competent in Unix/Linux/Windows, Weblogic.

3. Moody’s Product (Risk Confidence - RCO & Risk Authority - RAy) knowledge is preferred.

4. Up to 7+ years of IT experience & 5+ application development/support

5. Last 3 years of relevant experience in banking/financial services industry

6. Strong experience in banking/financial services industry

7. Demonstrable analytical skills with deep knowledge Production Support Environment.

8. Incident, problem, and service Outage management experience is Plus.

9. Good Communication and Articulation Skills.

Roles/Responsibilities

1. Responsible to provide BAU support for ensuring system availability and provide support for FERMAT RCO & RAY applications.

2. Responsible to provide operational support and ensure SLI of system availability, online and batch deliverables.

3. Support diverse jurisdictions comprising of SG, MY, CN, International

4. Fine tune applications and systems for high performance and higher volume throughput

5. Contribute to business requirement review for technical implementation as a subject matter expert for IT to ensure SDLC standards are met.

6. Conduct review of technical and functional solutions from enhancement/project team to ensure they conform to IT standards.

7. Respond on time to the queries raised by various business units.

8. Perform impact analysis of enhancements/projects that will impact supported systems.

9. Participate in Disaster Recovery and Business Continuity exercises.

10. Provide on-call support and afterhours/weekend support as needed, covering application support and application change deployment.

11. Have a quality mind-set with prevention attitude to attain zero defects

12. Able to support SIT/UAT/PROD/DR deployment, with DevOps

13. Able to support relevant software/platform/database upgrade for the systems.

14. Work with various clusters (Infra, DBA, Network, Data Centre) and coordinate whenever any production issue & Batch recovery.

We are looking for an IT Applications – Business Analystto join the team.

Are you ready to make a meaningful impact in the community care sector? Join us as an IT Business Analyst for the IT Systems Department at the leading Eldercare organisation in Singapore. In this dynamic role, you will spearhead efforts to ensure seamless operation and optimization of our critical applications.

Responsibilities:

• Manage the lifecyle of systems.

• Conduct user research and design solution.

• Gather and document requirements.

• Coordinate projects and manage stakeholders.

• Ensure security and compliance for implemented applications.

• Facilitate continual improvement and review processes.

• Manage change and assess risks.

• Oversee vendor relationships.

Requirements:

• Previous experience in post-life systems lifecycle and IT project lifecycle. Understanding of systems approach and a strong grasp of how digitalization impacts processes.

• Academic education, preferably in IT, Digital Healthcare, Business Process Management, or Project Management.

• Passion and keen interest in the aged care sector. Enjoys digitalization and harbors a fervent aspiration for digital transformation.

• Excellent writing skills for preparing tender and project documentation with precision and clarity.

• Experience in adopting new technologies for business, with a demonstrated ability to quickly grasp and adapt to new concepts and tools.

• Confident communication skills for effectively conveying ideas and exploring the latest technologies with colleagues and stakeholders.

• Attention to detail, with the ability to be resourceful and independent. Takes ownership of tasks and manages time effectively to meet deadlines.

Who we are

Do you want to join our Geo-data revolution? Fugro’s global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise help us to provide our clients with invaluable insights. We source and make sense of the most relevant Geo-data for their needs, so they can design, build and operate their assets more safely, sustainably and efficiently. But we’re always looking for new talent to take the next step with us. For bright minds who enjoy meaningful work and want to push our pioneering spirit further. For individuals who can take the initiative, but work well within a team.

Summary of Position:

Provides engineering and field support for Fugro Satellite Positioning services and related products.

About the role:

• Tests GNSS equipment and related products received from manufacturers.
• Tests GNSS antenna systems.
• Prepares test setups for monitoring of signal quality.
• Maintains test equipment and tool sets.
• Maintains test documentation.
• Maintains service documentation for all FSP equipment.
• Provides technical support as required.
• Provides field support as required.
• Fault finds / repaired returned failed products from customers.
• Undertakes installation of FSP equipment / systems on customer’s marine / DP vessels.
• Maintains installation documentation.

Key Performance Areas:

Quality Assurance:

• Compliance with all requirements of the company Business Management System

Health, Safety & Environment

• Observes HSE procedures and reports potential hazards to the HSE Manager.

Customer Support:

• Responds in a timely and courteous manner to requests for client service and assistance.

Operations:

• All jobs completed accurately and in a timely manner.

About you:

• At least diploma in Electronic Engineering or similar or two years related experience and/or training or equivalent combination of education and experience.
• Extensive knowledge of RF and Microwave receiver systems.
• Understanding of electronic assembly process
• Understanding of DGPS/GPS systems.
• Must have basic electronic hardware, software and networking awareness.
• Must be able to undertake frequent business travel (at short notice when required).

What we offer

Competitive salary with Annual Wage Supplement

Generous paid-leave

Career & training opportunities (international opportunities possible)

Company shuttle from various pick-up at MRT stations across Singapore

Collective health insurance and outpatient benefits;

Employee Assistance Programme (EAP) to provide help when you need extra support.

Additional benefits: Long Service Awards, Professional Membership, Weekly fitness-related activities, etc)

**Benefits may vary according to position/contract/grade level.

Our view on diversity, equity and inclusion

At Fugro, our people are our superpower. Their variety of viewpoints, experiences, knowledge and talents give us collective strength. Distinctive beliefs and diverse backgrounds are therefore welcome, but discrimination, harassment, inappropriate behaviour and unfair treatment are not. Everybody is to be well-supported and treated fairly. And everyone must be valued and have their voice heard. Crucially, we believe that getting this right brings a sense of belonging, of safety and acceptance, that makes us feel more connected to Fugro’s purpose ‘together create a safe and liveable world’ – and to each other.

How to apply

• Please include your latest resume in the application.
• Please describe your working rights in Singapore (work pass sponsorship is subject to quota and availability).
• We regret to inform that we will only process applications made via our Careers website (and other linked portals) and only shortlisted applicants will be contacted.

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Key Responsibilities:

• Provide technical support and troubleshooting on network, system, hardware and software
• Perform system administration and user account management
• Perform installation and maintenance of the IT infrastructure (hardware and software)
• Ensure data is handled, transferred or processed according to legal, security and company guidelines
• Identify opportunities for improvement and contribute to ongoing improvement processes
• Develop new manuals and ways to improve current documentation

To succeed in the role, you need to have at least two years' experience in IT support, with experience in VVIP support as well.

Key Requirements:

• Diploma or degree in information technology, computer science or an IT-related field
• Two years' experience in system/network/computer support on Windows and Windows servers and back-up solutions
• Experience with hardware troubleshooting and resolving PC/Mac system/network issues
• Experience with VVIP Support is advantageous
• Experience with Active Directory, GPOs, DNS, DHCP and IIS
• Experienced in engaging cross-functional business, IT stakeholders and vendors
• Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment

This is an excellent opportunity to advance your career with a renowned pharmaceutical company. The company is one of the top leaders in the industry with a rich history.

If you are driven, determined and want to take the next step in your career, this is the role for you. Great career progression opportunities await the right person in this exciting IT Support Executive job.

Apply now to learn more.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1986634 Alphonsus Sim Zheng Wei

Key Responsibilities & Requirements:

• Collect the necessary information from the clients' Japan Head Quarter in terms of ISO20022 related directions and possible solutions
• Putting together this information and produce the Presentation Deck
• Delivering the Presentation to Asia Pacific oversea offices, handling the Q&A, finding the reasonable and realistic solutions
• Tracking the progress of each overseas offices activity and give sufficient support in a timely manner. From time to time, business trip to these offices might be required
• Highly required to catch up with the IT System structure and specifications of this Commercial Banking Corporation so that fill in the gap and seek the realistic solutions
• Prepare end user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems
• Assists with the documentation of technical design, specification, and technical solution
• Gather user feedback to update and improve documentation content
• Maintains document repositories used by project teams and assists with project documentation as needed

Essential Requirements (Skills Requirements)

• Must have 10+ years of experience as an IT Business Analyst
• Minimum 5 years’ experience on Banking Payment Business Analyst, such as e-Banking System, Payment System, etc.
• Much understanding of SWIFT Message types and structure, such as MT101, MT103, MT940, etc. As well as MX format such as pain001, pacs008, camt053, etc.
• Knowing best practice of ISO20022 regulation change treatment. Upon this knowledge, finding the reasonable solution for banking corporation.
• Past track record in business analysis, application solutioning and design
• Analytical, conceptualisation and problem-solving skills
• Ability to model business requirements in business process modelling tool
• Ability to perform qualitative, quantitative, and root-cause analysis
• Pro-active, resourceful, and self-motivated to innovate and take smart risks to achieve business goals and customer satisfaction
• Ability to facilitate discussions/workshops to elicit, manage and prioritise key business needs
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges
• Knowledge in one of the following areas will be added advantage, Agile Methodology, Business Process Reengineering, Customer Relationship Management, Data Analytics, ERP, Digital and Mobile Technologies, Knowledge Management

People Profilers Pte Ltd

DID: 6950 9738

http://www.peopleprofilers.com

Lim Yi Tian, Candy

EA License No. 02C4944

Registration No. R1109829

We are looking for an Informatica expert for a 1-Year Contract where the successful incumbent will be supporting a leading investment management client. This position is responsible for the overall delivery support for Informatica.

Responsibilities

• Manage tickets, providing regular status updates and reports to internal stakeholders
• Ensure tickets and assigned actions are delivered in time and quality
• Work closely with the relevant stakeholders (including vendor) for issue resolutions

Requirements

• Informatica expertise across Power Center, Designer and its relevant tools, Administrator, etc.
• Unix, Linux support
• Strong and effective communication skills

In Aperio Technology Solutions, our commitment to how we serve our customers and our breadth of experience and knowledge enables us to better secure customers’ environments, helping customers enhance their overall IT infrastructure, security, and support.

Job Highlights:

• Opportunities for enhanced learning.
• Competitive salary.
• Career Progression and Growth Opportunities.

Job Description

• Provide both on-site and remote technical assistance to end-users, diagnosis, and troubleshooting of technical problems.
• Deployment, maintenance, upgrading, and support of client computer systems (hardware, software, OS, network, etc.)
• Windows OS, AD, Office 365, Intune configuration and administration, patching & file server management
• Maintain high user satisfaction with excellent customer service, offering solutions to meet clients’ needs.
• IT asset management and other ad-hoc duties will be assigned as and when needed
• Knowledge of ITSM or ITIL will be an added advantage.

Job Requirements

• Good knowledge of Windows OS, AD, and Office 365, with basic IT network skillset.
• 2-3 years of relevant working experience, preferably from an SI environment
• Strong problem-solving skills and a positive attitude
• Good coordination and communication skills with internal and external customers
• Able to work independently with minimum supervision
• Excellent customer management skills
• Entry-level candidates are welcome to apply

· Participates in SIBS (CIF, Deposit, Loan, LMS, DSP, NPL etc) related solutions and projects

• Performs impact analysis on new initiative, design, and development

• Supports or delivers development according to System Development Lifecycle (SDLC)

• Delivers business systems enhancements, integration, and implementation according to user’s requirements

· Reviews technical design

• Familiar with tools/practises such as Jira, Confluence, and Agile/Scrum Methodology

• Review SIT test plan & result and support UAT for any assigned projects

• Responsible in managing technical risks throughout any project

• Reviews, monitors, and manages vendor’s deliverables

• Ensures compliance to any internal or external rules & processes within OCBC

• Diploma/ Bachelor's Degree in Computer Science / Information Technology or equivalent, with min 4 years’ work experience in systems development under AS400 platform

• Candidate should have strong technical knowledge in the following areas: AS400 RPG/RPGLE, CL, SQL

• Knowledge in handling SIBS CIF, Deposit, Loan, LMS, DSP, NPL etc.

• Preferably with at least one full SDLC implementation experience in any project

• Participated in projects dealing with tools/practises such as Jira, Confluence, and Agile/Scrum Methodology

• Ability to work independently with minimum supervision but still able to deliver good results

• Able to make sound proposal and critical decisions with supervisor’s guidance

• Good communication and negotiation skills

• Good analytical/investigative skill

• Self-starter

Responsibilities:

• To support multiple ongoing and upcoming large projects
• To support the team’s suite of applications including
  • Enterprise contact centre systems (IVR,CTI, Chat, customized modules)
  • Outbound dialling systems
  • Email and SMS notification
  • IBM MQ, Tomcat and JBoss

Requirement:

• Academically qualified in IT related domain – Computer Science/Info Communications/System Analysis/similar
• Sound knowledge of UC applications design/development/testing and support area
• Managed and/or developed applications that leverage Avaya’s appliances for use by Contact Centre
• Relevant experience more than 6years
• At least 8 years of hands-on implementation and application support experience in Avaya Experience Portal, Avaya Proactive Outreach Manager.
• Knowledge on Tetherfi Products will be added advantage
• Experience in working with the following technical platforms / programming languages - Linux, Shell Scripting, SQL Server
• Implementation experience in Avaya Contact Centre Products is a MUST

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted.

EA License No. 01C4394

EA Personnel Reg.No.R22105078 (Kanimozhi Naveen Kumar)

“By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.“

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description
As a LinkedIn Talent Solutions Manager, you will be responsible for providing leadership and direction to a team of Talent Solutions Support representatives to ensure their success, while having visibility and collaborative opportunities to all lines of business, both internal to Global Support and our Cross-Functional partners and stakeholders.

You will provide coaching and guidance regarding the quality of client interactions and daily operations while assessing the resources and staff needs for your team. You will also implement strategies and plans for the team while adjusting processes to meet overall company objectives as directed by senior leadership. You will be involved in leading a dynamic team responsible for both proactive and reactive customer interactions, managing team members across multiple geographies, and ensuring the delivery of high-quality support.

There is an opportunity and expectation to be a point of contact for cross-functional partners, and effectively communicate at all levels within different organizations within LinkedIn while reporting directly to the APAC LTS Support Director.

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.

Responsibilities:

• Inspire, motivate and lead a team of managers, and consultants based in India, Singapore and Australia in achieving SLAs and operational targets.
• As part of the APAC LTS Support leadership team, drive collaboration with the teams across the regions to achieve consistency and contribute to making a global impact
• Lead the team in identifying opportunities in the improvement of processes and policies.
• Lead, engage and advise cross-functional teams on implementing improvements and recognizing innovation opportunities to achieve optimal customer satisfaction results
• Play a critical role in contributing to the LTS strategic vision for our Members, Customers and employee's success.
• Develop and report on key metrics and work with LinkedIn senior management to find additional opportunities to leverage the team to deliver more value while continually lowering costs.
• Manage internal and external escalations from customers, business partners and within the team
• Motivate, inspire and enable employees to deliver value and solutions for any business concerns
• Serve as the leading voice of the customer and act as a customer experience advocate in considering decisions that will impact the customer
• Conduct quarterly and annual reviews for all direct reports and provide feedback to other teammates as needed

Basic Qualifications:

• 7+ years of experience in customer support
• 5+ years of people management experience

Preferred Qualifications:

• Experience managing B2B customer relationships.
• Experience with customer communication (email, inbound/outbound phone and chat).
• Experience monitoring, driving and coaching to KPI’s
• Experience leading in a queue environment, consistently delivering to workforce management needs
• Expert knowledge of MS Office (Outlook, Word, PowerPoint and Excel).
• Excellent communication, follow-up, interpersonal and customer service skills.
• Ability to use creative solutions to drive initiative locally or through partnering with other locations.
• Ability to make discretionary decisions based on appropriate research with involvement as needed by key stakeholders.
• Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision.
• Ability to work in a fast-paced environment.

Suggested Skills:

• Complex Problem Solvin
• Executive and Stakeholder Management
• Team and Performance Management
• Global Collaboration

Purchase Requisition

• Creation of Purchase Requisition and liaising with requesters from various departments (charge code, amount, contract fund utilization, delivery location)
• Monitor and follow up on document status
• Preparation of document listing on bi-weekly basis
• For CAPEX and visibility: to check against CAPEX availability and visibility fund in CMS

Goods Received (GR)

• Review completeness of Purchase Order (PO) invoices within Invoice Processing Portal
• Perform 3-way match between Delivery Order (DO), PO and invoices.
• Compilation of supporting documents and providing comments when necessary
• Posting of GR
• Attached all relevant documents (DO, etc) in SAP, and file all document

POSM Management

• Weekly inventory reconciliation and upload to system
• Handle delivery/collection requests from various departments
• Monitor and follow up with POSM movement including liaising with 3rd party Warehouse & Logistic on collections & deliveries.
• Monthly Inventory reconciliation
• Creation of material code for New POSM registration, including the maintenance of master list
• Handle incoming shipments for POSM related PO, including liaising with approved forwarder
• Inform 3rd party Warehouse on incoming shipment with information on the POSM for their GR
• Liaise with Marketing Team and review of POSM for disposal on quarterly basis

Requirements

• Minimum Diploma in Marketing
• Preferably 1 year experience with SAP experience preferred.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Main responsibilities:

- Provide technical and functional Level 1 and Level 2 application support to a portfolio of Corporate IT and Security applications.

- Communication with end-users via phone, chat, email, and/or a support ticketing.

- Analyze and manage incidents/problems/requests coming from users.

- Collaborate with cross-functional teams to troubleshoot and resolve technical issues efficiently.

- Readressing the issue towards L3 application or infrastructure teams.

- Supervise and monitor daily and monthly jobs.

- Handle user request by working closely with project, infrastructure and production teams

- Process and issue daily, weekly and monthly reporting on data and tickets

- Able to work in shifting schedules (ASIA and EMEA)

Mandatory:

- Possesses strong analytical, logical and problem solving skills

- Technical background (basic/intermediate knowledge of databases, application servers and programming languages)

- Excelent communication skills in English, both written and verbal, with the ability to convey technical concemts to non-technical users.

- Possesses strong written and verbal communication skills in English.

- Strong perseverance, diligence towards attaining goals and effective time management

- Self-motivated, flexible and an excellent team player

- Understanding and respect of cultural diversity

- Ability to multi-task and work independently with minimal supervision

- Understand concepts of IT Production environment and deployment process

Nice to Have

- Experience working in the financial industry or a similarly regulated environment.

- Additional certification in ITIL, sybersecurity

- Programing or scripting slikkls for automation purpose.

Other Professional Skills and Mind-set

- Strong communication (written, and verbal) in English is a must.

Role: (JOB SUMMARY)

• Responsible for the ongoing credit assessment of a complex portfolio of issuers in accordance with the relevant methodology.
• Regarded as an authority by issuers and investors at individual credit and industry levels.

Responsibilities:

Analytics/Monitoring

· Conduct quantitative assessment of financial statements and economic/market data, as well as intensive analysis of bond indentures, liquidity agreements, official statements and other legal documents.

· Conduct initial and on-going credit analysis on a high profile portfolio of companies.

· Actively monitor portfolio and make recommendations for rating transitions in a timely fashion.

· Perform and present in-depth fundamental credit analysis on a regular basis to rating committees to assign and maintain credit ratings.

· Demonstrate rating judgment as evidenced by the ability to distinguish among different entities at different ratings levels.

· Attend rating committee meetings with Senior Management and Risk Credit Officer to ensure consistency across teams.

· Involvement in ensuring team complies with credit and compliance/regulatory policy issues as directed by Senior Management and/or compliance department.

Research

· Produce timely and relevant research on specific issuers, general credit trends, or sector related issues that is in-depth, high quality, insightful and focused.

· Proactively identify relevant topics for research.

· Review draft research products of team members.

· Involved in adhoc publications.

Issuer/Investor Relations

· Manage challenging issuers while maintaining high profile relationships with investors and issuers, interacting frequently based upon industry and topical research written.

· Manage regular outreach events such as investor briefings, teleconferences, conference participation and third party presentations.

· Lead issuer meetings, including presenting key rating factors effectively and asking probing questions that result in substantive dialog about key rating issues.

Communications

· Present credits effectively and comprehensively in rating committees and other internal analytical meetings.

· Coach and develop Junior analysts and support associates.

Qualifications:

• Graduate / second-level degree (e.g. MBA, Master’s) required or equivalent strong academic background.
• Eight to ten years relevant experience with complex financial instruments and/or accounting principles e.g., accounting for derivatives financial instruments
• Well-developed analytical skills
• Strong written and oral communication capabilities
• Ability to manage multiple competing priorities within deadlines.
• Strong abilities in Excel, Word and PowerPoint.

• Coordinate with Company logistics activities and oversee business plans at the regional level.
• Lead the Logistics and Landing Storage and Delivery (LSD) function and participate in the strategic planning of logistics solutions.
• Promote Asia-Pacific standard process and strategy of Supply Chain within NSC/Factory
• Analyze logistics costs and (KPIs) for guiding to actions for achieving target.

Requirements:

• Diploma in Logistics or equivalent
• At least 3 years of experience in Freight Forwarding, Logistics or Shipping industry.
• Proficient in MS Office.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Perform business analysis and/or acting as point of contact with external vendors/integrators and various business representatives
• Ensuring the quality of deliverables from the integrators, involving thorough review, feedback, and alignment with business stakeholders on respective areas
• Responsible for enhancing the product backlog with detailed specifications
• Clarify and communicate the specifications to all the relevant stakeholders involved
• Responsible for gathering and analyzing user requirement and impact analysis during Project preparation phase
• Producing / reviewing General/Detailed Functional Specification and communicating to project teams
• Learns the system functions / data and is able to define the evolutions of the functional architecture
• Responsible for proper documentation of functional and non-functional specifications
• Review test cases of SIT tester
• Prepare and support UAT
• Ensure that risks and issues are escalated to line manager


Contributing Responsibilities

• Contribute to change management
• Contribute to support / incident analysis as required
• Contribute to defining and implementing a Target Operating Model (TOM) for business processes or adapting the system to meet the TOM defined for each business processes
• 5+ years of overall experience performing business analysis professional software engineering
• Any experience in IT transformation projects involving portfolio management system and/or Core banking applications
• Good knowledge of Portfolio Management, Advisory, Risk modelling and Optimization functions is added advantage
• Good knowledge of Order Life Cycle and related functions
• JIRA and Confluence knowledge is required
• Detail oriented and good documentation skill is required
• Ability to work in a multicultural environment (Asia + Europe)
• Good presentation skills
• Knowledge about REST API design standards, patterns and best-practices
• REST API development experience is a plus
• Experienced in Waterfall and Scrum methodology
• Ability to work in fast-paced environments
• High level of professionalism, patience and maturity
• Team player
• Temenos Triple’A knowledge is REQUIRED
• Banking knowledge related to Wealth Management / Private banking is a plus
• Design Thinking knowledge is a plus
• Cybersecurity knowledge is a plus


• Certified product owner or scrum master certification is a plus
• Bachelor’s Degree or equivalent experience required
 Knowledge of oral and / or written skills in French language is a plus.
 Agile SAFe Practitioner is a plus