Job Description & Requirements

Keyrus is an international consulting firm, specializing in the integration of data intelligence and Digital solutions. With over 3000 employees spread across 26 countries, Keyrus continues to deliver on such projects to a wide range of clients from various industries including but not limited to Banking/Finance, Healthcare/pharmaceuticals, FMCG, Oil & Gas, and more.

As part of Keyrus’ solution delivery, we are also in a position to recruit and place technical consultants to complement on existing client projects with their expertise. As such, we seek innovative and agile people to support ambitious and forthcoming technological challenges.

The team in Singapore is currently looking for a Senior Ecommerce Operations Manager to support APAC Markets on the online platform as well as providing technical input on regional and local ecommerce projects for the Group.

You will be the go to person in the region for any support request that comes from an APAC country and you will be answering these requests in a timely and efficient manner. Indeed, this role is key to ensure the stability of the ecommerce platform and support the ambitious growth of our client's online sales platforms.

Moreover, You will also be part of the Global Digital Technical team where you will need to collaborate with Global on knowledge sharing/ Issue resolutions/ Escalation. You have to foster collaboration with various ecommerce team members across countries with different expertise. Collaboration work and Team player are really the keys here to be succeed in this position.

Role and Area of Responsibilities :

1. Support APAC Markets on eCommerce Platform Issue/Operation:

a. Provide first level support to APAC markets for the ecommerce system. Coordinate and collaborate with internal and external resources via ticketing system. Provide outstanding, rapid-response email and phone based technical support.

b. Assist the market on issues, and take the lead if certain critical action is required on the websites configurations across APAC or globally for some cases.

c. Escalate unresolved issues if required, while maintaining ownership of issues through resolution.

d. Provide frequent follow ups and status updates to the issue requestor to make sure communication stays fluid.

e. Maintenance and Management of internal support tools, systems, and related roadmaps.

f. Training of our platforms to markets to ensure market is up to speed regarding the latest features that come from global/regional.

g. Be close to markets and business teams by providing frequent communication updates to each markets, to ensure there is no gap in the major issues/technical challenges faced.

h. Perform site audits in a dedicated time to ensure synergy across APAC websites.

2. Contribute to APAC Digital Projects:

a. Working closely with the Digital Project Manager for project reporting, technical feasibility and documentation on the various topics, which might not just be on the website/ecommerce.

b. Lead particular project/topic end to end, from Scoping, Go Live to Support. Provide updates and coordination to management team, external consultant and business team.

c. Monitor, maintain and improve site performance for customers visiting the ecommerce sites across the globe.

d. Assist in testing updates to existing web applications and perform user acceptance testing for new integrations.

e. Lead and assist in the activation of any of the new evolutions features to countries from technical perspective.

f. Define and create use cases and value proposition through market research and create metrics for data-driven and value-driven business decisions.

3. Be the Go-to-person for eComm – CRM cross channels Projects in the region:

a. Gain a full domain knowledge on our ecommerce and CRM cross projects.

b. Be the subject matter expert in terms of system interfaces, data flow between the systems, ensuring there is some synergy on information collection.

c. Contribute on cross projects between CRM-ECOMM; ensuring the requirements are aligned with the regional/global strategy on the system flow as well as involved in test and go live activities.

d. Work closely with Regional & Global CRM team, to represent ecommerce team on the technical flows across systems.

Requirements:

• Business Degree, with focus on IT/Computer Science/Software engineer/eCommerce
• 4-6 years of experience in ecommerce projects lifecycle as well as operational support in Ecommerce/Content Management System.
• Experience with Project Management lifecycle especially in ecommerce project. Experience in web sites launches thru full project life cycle, working with the business to identify requirements, design, develop, QA and launch end product.
• Experience with writing business requirement document as well as comfortable with Technical document reviews.
• Understanding of the ecommerce solution architecture in general including data exchanges between systems, for example: System flow between Ecommerce engines, OMS, payment gateway.
• Demonstrate strong technical acumen for troubleshooting and problem solving.
• Ability to work self-sufficiently and drive brand success
• Experience working and coordinating directly with the Ecommerce business

Technical skills:

• Demandware/Salesforce Commerce Cloud (preferred) or any other eCommerce platform.
• PMO and Operation/Support experience is a plus.
• Previously used project/task management software system, Agile methodology tools (Confluence/JIRA/Wiki) is a plus.
• Knowledge of HTML, CSS, JavaScript.
• Knowledge of Systems integration – WebService {REST, SOAP), Batch, EDI, sFTP is a plus
• Analytics - Google Analytics, Tag Management Systems.
• Exposure to eCommerce/CRM integration and affiliate marketing tools like Linkshare, product recommendation tools, online videos.
• Social integration technologies around Facebook connect and social sharing.
• Exposure to mobile, Omni –channel technology tools and principles around responsive design, hybrid applications, mobile applications.
• Cross-Browser testing / functionality
• Microsoft Office applications -- Office Suite (Project, PowerPoint, Excel, Word), Visio and Project

Languages:

Fluent in English (Chinese, Japanese or French = a plus )

We are seeking an experienced Business Analyst with over 8 years of expertise to join our team focused on the Reporting Platform. As a subject matter expert in the Cash Management domain, particularly in Reporting, you will play a crucial role in enhancing the team's technical and functional capabilities. Your primary responsibility will be to deliver effective solutions that evolve the Bank's Cash Management platforms, supporting business growth and achieving objectives in the APAC region.

Direct Responsibilities:

• Collaborate with the Team Lead or Lead Business Analyst, functioning as a Functional Analyst.
• Conduct end-to-end business and functional analysis for Cash Management services related to the reporting platform and products in Asia Pacific countries.
• Propose viable solutions to enhance operational efficiency, and user experience, and align with business initiatives.
• Demonstrate strong verbal and written communication skills, attention to detail, work ethic, team spirit, and exceptional customer service attitude. Operations experience is advantageous.
• Generate requirements in the form of user stories for vendors, review vendor FS (where applicable), and provide approval for artefacts and solutions produced by the vendor.
• Identify and map information requirements between BNPP internal systems and external parties, ensuring continuous updates to the Application Interface Specification.
• Effectively escalate and resolve issues in collaboration with the team and/or the vendor.
• Review designs and solutions from Technical Teams/Vendors, ensuring functional compliance with requirements.
• Analyze and address defects raised during SIT, and liaise with the internal Product Owner and/or vendor on fixed delivery dates.
• Define UAT cases/plans and serve as a liaison between project stakeholders and the testing team during the Testing Phase. Ensure timely tracking, follow-up, and closure of reported defects.
• Provide support and clarification during SIT/UAT, Regression testing, and Rehearsal testing.
• Independently resolve issues, identify solutions, and escalate promptly.
• Support and plan users’ participation in Deployments and Implementation, including User's Sanity and/or Penny Testing (PVT).

Contributing Responsibilities:

• Collaborate with other application/project teams to develop new products.
• Contribute to the end-to-end solution for new products.
• Participate in defect leakage and quality improvement initiatives.
• Share support and expertise by providing training and knowledge-sharing sessions.

Our client, a top-tier global investment bank, is looking for a data BA to deliver enterprise-level data projects for different business lines. Successful candidates will gain broad front-to-back office exposure, from trading/ clearing to regulation/ compliance and security/ risk.

Responsibilities:

• Gain a comprehensive understanding of various product types and collaborate with traders, strategists, and other operations professionals.
• Resolve data exceptions proactively, investigating and fixing complex issues that involve multiple teams and vendors.
• Collaborate with business partners to analyze and implement solutions for new business reference data needs.
• Work with a global team of product experts to address comprehensive reference data problems that involve multiple stakeholders and divisions.
• Cultivate strong relationships with critical vendors to improve data controls and ensure the highest quality product.
• Identify and implement process improvements globally to enhance the entire data governance process.
• Collaborate with senior technologists and project managers on key initiatives that shape the reference data support model used in the financial industry.

Requirements:

• 2-4 years of data-related regional project experience in an enterprise setting
• Strong understanding of at least 1 financial product, including equities, fixed income, FX, commodities, derivatives, etc.
• Excellent relationship-building skills and the ability to communicate complex issues to internal clients with varying levels of product knowledge.
• Proactive and self-motivated team player
• Proficiency in Microsoft Excel. SQL/ Python knowledge is a plus.

With well over a decade of a solid and enviable track record behind us, headquartered in Hong Kong, Pinpoint Asia Infotech Pte Ltd (EA License: 22S1136) is the go-to IT Search Firm for several top Investment Banks and Financial Institutions.

If you are interested in the above position, please send your CV to Lu Zhang @ [email protected] (EA Registration number: Reg No: R22105986)

Established in 2017, QCP Capital is a full suite crypto trading firm and global market leader in options, headquartered in Singapore.

With deep multi-cycle experience, QCP Capital unlocks new opportunities for clients at the forefront of crypto markets through providing institutional-grade liquidity, infrastructure and research.

Our market insights regularly cover macro views, trading updates and web3 developments.

An active early-stage crypto and blockchain investor, QCP Capital’s portfolio includes core trading infrastructure, exchanges, data and token ecosystems.

QCP Capital is supported by over 70 professionals in trading, business development, operations, risk and compliance teams.

We're seeking a proactive Junior QA Analyst to enhance our tech-ops division. This role will not only involve a balance of manual and automated testing, with a focus on rigorously assessing trade booking features and our advanced client onboarding system, but will also encompass key DevOps responsibilities. The candidate will contribute to establishing and verifying performance metrics to ensure our platforms maintain the highest level of efficiency and reliability.

Role

• Conduct manual and automated tests on our trading platform features and client onboarding processes.
• Ensure the precise booking, settlement, and delivery of spot, futures, and options trades and transfers.
• Collaborate effectively with the tech-ops team to pinpoint and rectify defects.
• Develop, maintain, and verify performance metrics to monitor and improve system efficiency and reliability.
• Craft and maintain test cases, detailed specifications, and thorough plans.
• Deliver comprehensive reports on test coverage, optimization strategies, and actionable insights for system enhancements.
• As part of the wider tech-ops team, the role will also involve DevOps tasks, including system integration, configuration management, and continuous integration/continuous deployment (CI/CD) processes.

Our Ideal Candidate will possess the following skillsets:

• Strong attention to detail and ability to identify inconsistencies.
• Excellent written and verbal communication skills.
• Proficiency in both manual and automated testing methodologies.
• Understanding of trading platform nuances, particularly related to trade booking.
• Strong analytical skills to develop, assess, and refine performance metrics.
• Ability to work seamlessly within a team and communicate effectively with various departments.
• Availability to work on-call during designated hours as part of a rotation.
• Some familiarity with automated testing tools like Playwright would be a plus.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field
• At least 2 years of experience in a related role.

THE ENVIRONMENT WE OFFER:

As a growing firm with a tightly knitted team, we respect and listen to all our employees. You will get the chance to make an impact by having your voice heard by everyone, including the management.

Our employees enjoy a high level of autonomy at work. We focus on substance, not form - you will be recognized and rewarded for what you deliver. We are also dedicated to supporting our staff and ensuring they develop holistically to maximize their potential in the long-term.

We also provide flexible working arrangement as required and a casual and fun work environment to boot!

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

A global renowned Financial Institution is seeking an experienced Business Analyst with Treasury Products knowledge.

This is a 10 months contract, you will embark on an exciting project with the team, gathering a breathe of experience with a leading organization and team, with a great reputation in the Wealth Management space.

Job scope:

• Gather business requirements from stakeholders
• Working on specs with both tech and business teams
• Analyze workflow and systems for Treasury
• Design use cases and UAT plan

Requirements:

• Business Analyst experience
• Knowledge in treasury products, related systems used

Sales Support Executive
Location : Toh Guan Road East (Jurong East)

Working days : 5 days
Working hours : 9am - 6pm
Salary : $2,500 - $3,500 [Depends on experience]

Job Descriptions

• Provide administrative support to the Sales team
• Collaborating with the Warehouse and Logistics department to ensure timely and satisfactory order fulfilment
• Assist in resolving incoming customer queries relating to orders such as invoice discrepancies.
• Provide support in preparing monthly sales reports and reconciliations
• Assist in the preparation and submission of relevant documents for claims from manufacturers and retailer incentives
• Coordinate with the Finance team to ensure timely payment to retailers
• Support event logistics by setting up equipment and proving on-site assistance during launch events/ roadshows
• Perform other ad-hoc duties as assigned

Job Requirements

• Diploma/Degree in business administration, operations management or a related field from a reputed institution is preferred. Diploma holders possessing relevant work experience will be considered.
• Proven experience in operations support, invoice management, and project coordination within the telecommunications/ FMCG industry will be an advantage.
• Proficient in Microsoft Office (Excel, PowerPoint, Word and Outlook)

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Job Responsibilities:

• Provide day to day support, including analyzing and monitoring the performance of the investment of multi-asset portfolio.
• Daily cash and trades reconciliation.
• To assist in the due diligence of investment opportunities, including writing investment memo and decks.
• To assist in writing periodic report and update on portfolio performance.
• To assist in fund accounting and administrative matters including compliance and tax reporting requirements for the investment portfolio.
• To coordinate with external providers including funds, fund admin, private bankers, tax advisors, lawyers etc.
• To assist in the analysis of Group’s operating businesses.
• To write meeting notes after participating in high level meetings together with directors and senior management.
• Assist in ad-hoc projects/assignments as required.

Job Requirements:

• Diploma Holder and above
• 1-2 years relevant experience is preferred.
• Candidates with any middle office / trade floor support experience will be preferred.
• Responsible, meticulous, self-motivated, fast learner, positive attitude
• Good numerical competency

Overview / Brief

LDC is a global merchandiser of commodities, a major asset owner and processor of agricultural goods, and a unique place to grow your career, your experience, and your abilities. LDC offers a multi-national learning experience across multiple products with its presence in more than 55 countries across the globe.

The Freight Platform both charters and operates vessels, offering a wide range of services and support both internal and external customers with offices in Geneva, Singapore and Wilton. While chartering activities has traditionally concentrated on the agricultural trades, today nearly half of the chartering supports its diverse third-party customer base, including major global miners, steel mills, utilities, and other industrial organizations.

As a Junior Operational Control Analyst for the Freight Platform, your primary responsibilities will be to support the day-to-day operations of the Platform in Singapore including Daily P&L and Positions and payment validation. You will also be involved in various monthly closing activities including financial and management reporting, production of statutory accounts and IT projects, process improvement and efficiency projects when required.

Diversity & Inclusion

LDC is driven by a set of shared values and high ethical standards

Diversity is part of our DNA. LDC strives to create a diverse and inclusive work environment where people can thrive regardless of gender, sexuality, ethnicity or background.

Sustainability

Sustainable value is at the heart of our purpose as a company

We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us.

Main Responsibilities

• Prepare daily trading PNL for assigned desk and close the trading P/L on a timely basis. This includes preparation of journal entries for accounting team to book.
• Review and validate daily freight payable transactions in accounting system for accurate and timely payments.
• Update futures/options margin accounts breakdown by desk, per broker statement.
• Review general month-end accounting tasks by accounting team to ensure that the financial results are prepared and reported timely in accordance with IFRS and Singapore accounting standards as well as internal policies. This includes Statutory and Management reporting.
• Perform month-end trading and accounting PNL reconciliation to ensure no major discrepancies and differences are accounted for, provide commentaries as required.
• Work closely with Freight Operations, Trading, Execution and Accounting teams to ensure that financial transactions including trading accruals and provisions pertaining to trading books are accounted for properly in both trading and accounting systems, and that they are in line with IFRS.
• Liaise with Accounting teams in offshore Shared Services Centre to ensure that non-trading activities are booked accurately.
• Coordinate and liaise with external parties like external auditors, tax agents, local tax and government authorities where required, during quarterly GST filing, annual statutory audits, and annual MSI-AIS Award submissions.
• Engage actively in the ongoing process of automating tasks and constantly look for areas of improvement.
• Assist the Manager/Controller to assess and identify risks within the business and any other adhoc tasks as required.

Experience

• 1-2 years of experience in Product Control/Business Analysis/Management Accounting/Audit/FP&A from shipping/commodities industries preferred.
• Good understanding of futures markets, hedging and derivatives mechanisms.
• Strong verbal and written communication skills, ability, and willingness to interact effectively with all levels of employees & management.
• Ability to handle multiple responsibilities and to prioritize.
• Self-starter with ability to work independently and to take initiative, proactive attitude toward problems and issues.
• Ability to work in a high-pressure atmosphere. Flexibility on working time during periodic closings.
• High level vision with and attention to detail.
• Ability to identify/control weaknesses and implement process improvements.
• Strong analytical skills.
• Highly proficient with Microsoft Excel / SAP / IMOS systems.

Academics

• Degree in Accounting/Business/Economics or similar field.

Position Mission (responsibilities & expectations):-

The Credit Risk Management Department is staffed with highly professional individuals who are committed to addressing all credit risk mitigation needs. Our main purpose is to promote profitable sales and enhance customer relationships while safeguarding the interests and financial assets of our company.

Our main activities include:

• Implement credit risk management for assigned department/countries as PIC through credit line.
• Conducted regular meetings with customers with deferred collection requests.
• Internal training pertaining to Credit Risk.
• Compilation of periodic reports such as “Over Credit/Past Due report for Mitsui & Co. Asia Pacific”, “Collateral Monitoring”.
• Management of commodity and FX long, short position of Mitsui & Co Asia Pacific and its group companies.

People Management:-

Business dept. and Corporate dept. members as a Person-In-Charge of credit line.

Geographical scope:-

MAP (Singapore), Other assigned countries, Regional Subsidiaries.

Key responsibilities:-

• Minimize credit risk through daily credit assessment and lead the business division in the right direction.
• Implementation of required reporting and monitoring.
• Monitoring of (validity) collateral, guarantee, fundamentals and major trends in the market and impact, and provide business solution, etc.
• Identify market relationships and anomalies to provide insights and competitive advantage for the business stakeholders.
• Continually solicit requests for ad-hoc analysis relevant to the business or participate in related projects and provide any other logistic support as may be required.

Selection Criteria:-

• Bachelor’s Degree in any field
• Min 3 years of experience in credit risk management
• Good knowledge & Skills in Credit Risk
• Excel/Microsoft Word/Powerpoint Skills
• Good interpersonal and communication skills.
• Interest in Market risk (Forex risk & Commodity risk)

Main Responsibilities:

• Prepare daily trading PNL for assigned desk and close the trading P/L on a timely basis. This includes preparation of journal entries for accounting team to book.
• Review and validate daily freight payable transactions in accounting system for accurate and timely payments.
• Update futures/options margin accounts breakdown by desk, per broker statement.
• Review general month-end accounting tasks by accounting team to ensure that the financial results are prepared and reported timely in accordance with IFRS and Singapore accounting standards as well as internal policies. This includes Statutory and Management reporting.
• Perform month-end trading and accounting PNL reconciliation to ensure no major discrepancies and differences are accounted for, provide commentaries as required.
• Work closely with Freight Operations, Trading, Execution and Accounting teams to ensure that financial transactions including trading accruals and provisions pertaining to trading books are accounted for properly in both trading and accounting systems, and that they are in line with IFRS.
• Liaise with Accounting teams in offshore Shared Services Centre to ensure that non-trading activities are booked accurately.
• Coordinate and liaise with external parties like external auditors, tax agents, local tax and government authorities where required, during quarterly GST filing, annual statutory audits, and annual MSI-AIS Award submissions.
• Engage actively in the ongoing process of automating tasks and constantly look for areas of improvement.
• Assist the Manager/Controller to assess and identify risks within the business and any other adhoc tasks as required.

Experiences:

• 1-2 years of experience in Product Control/Business Analysis/Management Accounting/Audit/FP&A from shipping/commodities industries preferred.
• Good understanding of futures markets, hedging and derivatives mechanisms.
• Strong verbal and written communication skills, ability, and willingness to interact effectively with all levels of employees & management.
• Ability to handle multiple responsibilities and to prioritize.
• Self-starter with ability to work independently and to take initiative, proactive attitude toward problems and issues.
• Ability to work in a high-pressure atmosphere.  Flexibility on working time during periodic closings.
• High level vision with and attention to detail.
• Ability to identify/control weaknesses and implement process improvements.
• Strong analytical skills.
• Highly proficient with Microsoft Excel / SAP / IMOS systems.

Academics

•  Degree in Accounting/Business/Economics or similar field.

Data Analyst

Position Type: Contract deputed to Client | Work Location: Central

• Involved in feature creation to enrich reusable assets.
• Involved in providing ad hoc analysis, insights, and building and maintaining programme scripts.
• Have the ability to use different analytics tools and platforms like SQL, Python, Sparks. etc.
• Basic proficiency in statistical analysis, data mining, machine learning and working with large scale datasets.

Almira | Recruitment Consultant

Email: [email protected]| Office Telephone: +65 64299403

EA Personnel Registration Number: R22111126

Singapore Employment Agency Licence No: 11C3373

about the company

A leading corporate & investment bank with a strong presence in the APAC market.

about the job

• Underwrite in-depth credit analysis
• Conduct due-diligence site-visits & deep dive into discussion, conversations to analyse the financial and credit standing of the clients/ counterparties
• Conduct financial projections
• Handle of loan documentation for certain products, ISDA/CSA, GMRA, GMSLA
• Presenting credit cases to the seniors and Credit Committee
• Analyze and approve derivative trades and monitor limit utilization
• Ongoing credit monitoring and identifying potential credit issues

about the manager/team

Reporting to the ED and working closely with the Head of Credit Risk, you will be part of a regional team with good learning opportunities.

skills & experience required

• Bachelors or Masters Degree in Accounting/ Business/ Finance, CFA/CA
• At least 4 years of banking credit risk/analysis experience, corporate lending/structured finance/project finance
• Strong knowledge of banking products and financial analysis, credit risk evaluation parameters, involved in due diligence/site-visits
• Highly numerate & analytical, experienced with loan documentation

To apply online please use the 'apply' function, alternatively you may contact Judy at judy.low[@]randstad.com.sg or drop me a message on LinkedIn at https://www.linkedin.com/in/judy-low-bb09619a

(EA: 94C3609/ R22110790)

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Responsibilities:

• Gather, analyze and formalize operation team’s data, prepare monthly and quarter report and process.
• Communicate with operation managers, customer support, business owners and other stakeholders to gather operation data on daily/monthly basis.
• Data analysis, data-base creation, and management, for easy trace of all operation data and report generation.
• Actively coordinate within team, cross-function team within company and 3rd party suppliers for data preparation.
• Familiarise with operation procedure and identify and implement process improvements.
• Plan and schedule the training for members within the department.

Leadership

• Provide leadership and collaboration within and cross functional teams.
• Take initiative, work independently, enjoy working in a challenging environment and make a difference.
• Proactively involve in self-learning and practical exposure for continuous competence and productivity improvement
• Maintain high level of personal leadership on work performed as well as documentations.
• Willingness to undertake other duties as and when required such as Ad-hoc task as assigned by supervisor.

Requirements:

• Minimum 1-3 years of relevant work, especially in data analysis. Relevant experience from the financial, forex or fintech industry will be an advantage.
• Good communication and interpersonal skills.
• Strong self-discipline with initiative and learning spirit with positive attitude, team work and responsibility.
• Effective spoken and written communication in English and Mandarin in order to communicate with teams globally
• Strong ability and capability in self-learning and problem solving.
• Highly driven and resourceful individual with strong critical thinking, task priority, time management and organization skills, able to handle multiple task and timelines under pressure.
• Good Excel (with VBA), PowerPoint or other software, Power BI and data analysis skills to help out with group report and presentation slides is a must; Python, SQL, Power Query and ML Tableau are preferred.
• Must have experience in PowerBI Management

Benefits:

• AWS 13 Month Bonus
• Annual Performance Bonus
• Competitive Remuneration Salary Package
• Fixed Monthly Mobile Allowance
• Flexible Employee Health Benefits Scheme (Purchase for Gym Membership/Spa/Hotels/Flight/Electronic Devices)
• Insurance & Dental Plan
• Bi-Monthly Company Sponsored Tea Break
• Quarterly Department Team Building
• Quarterly Company Team Building
• Accessible Working Location (5-8 mins walk from Chinatown/ClarkeQuay/CityHall MRT)
• Employee Engagement, Recognition and Career Development Program

Position: Production Support
Employment Type: 1-year Agency Contract (Highly renewable)
Location: Central
Mode of Work: Hybrid

Key Skills: JAVA, Python, OIM, Linux scripting, Middleware

Key Responsibilities

• Develop scripts to automate conversion of user access listing in PDF, EXCEL, CSV, TXT into the required standardised format.
• Developing custom BI reports
• Create and generate Linux scripts based on the client requirements
• Support day-to-day functional and business technology support including incident and problem management, root cause analysis.
• Expected to drive improvements through influence and strong relationships with managers in other teams.
• Collaborate well with stakeholders, application, business, infrastructure, security, and operations to continuously improve the stability of applications
• Correlate events across multiple systems to proactively surface and resolve deep, underlying issues
• Provide after office hours’ standby support and for emergency recoveries, including managing major incident of critical services.
• Work with level 1 and Level 2 support in application knowledge transfer in establishing standard first level recovery process/system health check monitoring/scheduled activities as well as common application user queries.
• Developing customer-facing support documentation, when appropriate, to summarize common support issues.
• Collaborating with wider Product Support, Sustaining and Engineering teams to identify root cause and solutions.

Job Requirements:

• 5-9 years of relevant experience in JAVA and Python to develop complex solutions for automation.
• Knowledge in Identity Management domain (Oracle Identity Governance) is preferable.
• Strong working knowledge on Oracle Database, Linux, Unix & Windows Enterprise Server OS, with mixed skills around administration and troubleshooting
• Working knowledge of Java Scripts, WebLogic, JBOSS, API’s
• Excellent troubleshooting skills
• Networking infrastructure - Proxies, Load balancers, Firewalls, SSL
• Installing/tuning/code analysis of custom Java coding for schedulers, Java Tasks and adapters
• Working Knowledge on Directory - LDAP and AD Databases – SQL, Oracle and Reporting BI Publisher
• Excellent Communication - both verbal and written; support is conducted via web-based ticketing system and over web conferencing
• Demonstrable collaboration and teamwork skills
• Ability to be a good listener; identifying key information in order to reproduce a customer’s problem remotely

If keen, kindly forward your CV to [email protected]

Tangspac Consulting Pte Ltd
#03-02 The Octagon, 105 Cecil Street, Singapore 069534
EA Personnel Name: Olsem Stefanus Emmanuel
EA License: 07C3635 | EA Registration: R2094432

Responsibilities

• Oversee inbound and outbound cargos and operation activities
• Managing transportation arrangements and coordination
• Coordinating with the warehouse operations team based on customer requirements
• Supporting the team in daily reporting, including inventory, warehouse, and distribution tracking
• Generating monthly billing reports for transportation and warehouse customers and handling system invoicing
• Assisting the warehouse team leader/manager in implementing quality control and continuous improvement initiatives
• Monitoring bonded (duty unpaid) cargoes and reconciling inventory with Singapore Customs records
• Maintaining accurate inventory levels and conducting cost-saving measures

Requirements

• At least 2 years experience in logistics industry

Other information

• Work location: Pioneer
• Working hours: Mon - Fri (9am to 6pm)
• Salary: Up to $3k + Allowance + Bonus

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Tech Support

• Working Hour : Monday-Saturday [ 10am-7.30pm ]
• Location: Sim Lim Square (Rochor)
• Salary: $2000-$2500

Requirements:

• Proven experience as a technician or other customer support role
• Tech savvy with working knowledge of office automation products, databases and remote control
• Good understanding of computer systems, mobile devices and other tech products
• Ability to diagnose and resolve basic technical issues

Job Scope:

• Serve as the first point of contact for customers seeking technical assistance through walk ins, over the phone or email
• Perform remote troubleshooting through diagnostic techniques and pertinent questions
• Determine the best solution based on the issue and details provided by customers
• Walk the customer through the problem-solving process
• Assist in onsite installation/service
• Assist in RMA processing
• Direct unresolved issues to the next level of support personnel
• Provide accurate information on IT products or services
• Record events and problems and their resolution in logs
• Follow-up and update customer status and information
• Pass on any feedback or suggestions by customers to the appropriate internal team

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Marketing Analyst

This role will support our client, one of the most prominent Technology players globally, in delivering and unlocking insights about their leading e-commerce and hardware business across owned and operated channels and making that information internally accessible in a valuable and compliant manner. Your knowledge of e-commerce, communication skills, and analytical abilities will play a key part in shaping how new and existing businesses grow!

You’re a data-driven storyteller and marketer! You have an excellent eye for details and anticipate how decisions are made. You don’t stop with numbers and graphs but can translate numbers into actionable business insights and recommendations. You can captivate a range of multi-level stakeholders to bring positive shifts in understanding how users engage with the e-commerce site and carve out visions for growth. 

This role will allow you to work cross-functionally with our client’s broader sales, marketing, global analytics and support teams to help you gain the necessary insights to provide the elemental analysis for the projects and campaigns. You’ll be constantly exposed to new ideas and frameworks while you work on different projects alongside your team, challenging you to always stay at the top of your game! 

Role:

• Responsible for reporting and data analysis for business-as-usual and specific campaigns/features for D2C channel in APAC
• Build and maintain the data pipelines for marketing infrastructure to assure 100% data accuracy 
• Build dashboards for strategic business areas to monitor progress and performance while tracking macro-trends & competitive trends in e-commerce in the region 
• Build and maintain  processes/tools to automate and for easy accessibility of data when required 
• Assist the team with the experimentation marketing analytics design. campaign measurement and the implementation of A/B testing for the region
• Over time, beyond data and insights, you’re expected to support formulating brand, product, communications, language, creative and messaging suggestions, objectives and strategies. 
• Handle ad hoc data requests and analysis requests
• Driven by an entrepreneurial environment, taking advantage of new technologies and data sources to create unique and exciting ways to understand users in e-commerce

You:

• BA/BS degree. In place of a degree, relevant skills or equivalent experience
• 4+ years of data analytics experience in a sales or marketing function for an e-commerce or technology company
• Passionate about all things data, and ability to digest complex data and storytelling
• Organise data findings and synthesise them with business results to form high-level business recommendations
• Skills in Python and SQL are highly desirable for the role in addition to other analytics tools
• An understanding of SEO, SEM, and sales funnel metrics is advantageous
• Knowledge of web and app attribution is a strong plus
• Knowledge of Google Data Studio and Excel Pivot table is a plus
• Exceptional verbal and written English communications and presentations skills and, ideally, fluent in another Asian language to support the projects spanning across JAPAC

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• Act as the main point of contact and intermediary between the CEO and both internal and external stakeholders.
• Handle the CEO's calendar, arrange appointments, and facilitate meetings, including the compilation of meeting documents and presentations from relevant parties.
• Assist in the submission of commercial tenders and project bids.
• Aid in market research by creating and maintaining a market database, gathering, structuring, and analyzing business data.

Requirements:

• Diploma and above.
• At least 3 years of experience in secretarial duties.
• Proficient in business writing to craft reports and presentation slides for Senior Management and the Board.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Job Summary:

Based in Singapore and part of a Global team, the APAC performance team provides reporting and analysis for all pooled and segregated accounts managed across the APAC region. The team uses B-One, Factset, Statpro and Morningstar for performance and attribution reporting.

This role will be responsible for supporting the performance team to deliver accurate, reliable, and timely reporting to stakeholders; including Investment managers, product and distribution teams. The position will also include actively contributing to BAU, queries and new business initiatives to improve the delivery, controls, automation and scalability of the performance and attribution platforms.

Key Responsibilities:

• Ensure that performance and attribution is calculated and reported in accordance with procedures and controls and delivered within agreed service levels.
• Trouble shoot on more complex performance and attribution issues.
• Supervise team members and assigned processes to ensure timely and accurate performance and attribution deliverables.
• Provide support, training and development for performance team members where required.
• Quality assurance of output from performance systems; resolution of issues including escalation to the manager.
• Collate data for the maintenance of GIPS composites and annual GIPS verification, including helping to resolve queries.
• Keep up to date with current industry standards (GIPS), implementing change when required.
• Assist in the development of performance/reporting solutions for new mandates instruments and products.
• Liaise with the Global performance team, internal clients and peers in the team to deliver service to acceptable quality.
• Proactively communicate with other business areas (including training presentations) to improve accuracy and reliability of performance and attribution reporting.
• Reconciliation of performance data with internal systems and third party custodians and administrators where necessary.
• Provide ex-post risk statistics reporting when required
• Produce reporting and possible solutions where it cannot/has not been automated in B-One.
• Support and contribute to the manager with planning and implementation of new initiatives including; global and regional projects, automation/streamlining of manual processes, controls, procedures and data validation.
• Provide short term cover in the absence of the Manager.

Required skills & experience:

• Graduate with an Economics, Finance or numerate discipline, plus CIPM charter holder.
• At least 10 years of technical performance and attribution reporting and analysis experience, including the supervision of staff and key processes within the function, and liaison with Investment Managers.
• Experience in key performance, Equity and Multi Asset Attribution methodologies and reporting, including the treatment of all key class types; Equites, Bonds, Multi Asset, Alternative and Derivatives.
• Experience in GIPS composite maintenance and dealing with queries related to external verification.
• Able to assist the team; troubleshooting and resolve issues impacting BAU performance and attribution processes through liaison with Operations IT and other business teams.
• Strong change mindset, helping to initiate and facilitate change and projects; improving the scalability and efficiency of performance and attribution reporting platforms.
• Experience of dealing with key stakeholders including Investment Managers, product and distribution teams.
• Experience with supervising staff and contributing to their training and development, including mentoring junior staff.
• Risk, controls and procedures mindset, including liaising with operational risk teams.
• Strong communication skills, able to present and provide training sessions on the performance teams functions and change initiative to business areas.

Desirable systems & experience:

• B-One, Factset PA, Aladdin, Aladdin Accounting, Aladdin Explore, Statpro and Morningstar.
• Private asset/Equity, ESG performance and attribution reporting experience.

We recognise potential, whoever you are

Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought facilitated by an inclusive culture will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer: you are welcome here regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio-economic background or any other protected characteristics.

SIN02077

We are looking for Business Analysts to join our team - we will work together to design, implement and deliver mission-critical web and mobile applications for our clients. It is imperative that our software applications are designed to be robust, secure and future proof, especially given our portfolio of customers. We would like to tap on your experience, knowledge and resourcefulness to deliver world-class solutions for our clients.

Responsibilities

• Work as a key member of the project team to drive the project forward and ensure smooth and successful project delivery.
• Collaborate with client stakeholders (IT team and business owners) and internal stakeholders (project management, business management, development and quality assurance).
• Evaluate and recommend suitable technology while aligning with the company’s and client’s technology directions, including Tech Stack, cloud-based, enterprise architecture and modernization of legacy systems.
• Analyze and synthesize business requirements; and build suitable business cases and generate client/business needs through human-centric, visual methods.
• Develop user stories, functional/technical specifications and acceptance criteria.
• Analyze the impacts of requested changes, and conceptualise and recommend appropriate solutions that continuously address changing business needs.
• Conceptualize business processes and present it visually using workflow diagrams and slide decks to effectively communicate complex ideas and concepts.
• Document and present findings in the form of workflow diagrams, specifications and other project specific documentation.
• Manage the project timeline, plan and prioritise tasks in a constantly changing environment.
• Support the full software development cycle to ensure project readiness for smooth deployment, adoption and operations.
• Create informative, actionable and repeatable reporting that effectively presents progress and status of different aspects of the project to different stakeholders.
• Identify new opportunities for the company’s digital transformation.

Requirements

• Diploma/Degree in Computer Science, Infocomm Technology, Computer or Electronics Engineering with excellent academic records or outstanding professional or personal achievement.
• Minimum 3 years of experience as a Business Analyst in a software delivery project, participated in a full software or product development cycle, preferably using Agile Methodology.
• Prior relevant experiences e.g Business Analysis, Project Management, IT business analysis, application solutioning design and testing.
• Excellent analytical, conceptualisation and problem-solving skills.
• Excellent verbal and written communication skills with the ability to pitch ideas.
• Strong influencing and people management skills.
• Ability of visualizing workflows and translating them into digital mediums e.g. Word, PowerPoint, and Excel.
• Meticulous and detail oriented with excellent documentation skills.
• A driven and motivated personality with aptitude for analysis.
• Strong and avid interest in web and mobile applications.
• Being a pro-active, self-motivated and resourceful team member with good tech/digital knowledge.

The following would be a “plus”

• Prior experience leading a product development firm or consulting experience.
• Knowledge or experience in implementing projects in at least one of the following areas - Data Analytics, Agile Methodologies, Cloud, Internet and Mobile Technologies, Customer Relationship Management, Knowledge Management and Service Design.
• Business Analysis certification, e.g. Certified Business Analysis Professional (CBAP).

This role would be the precursor to a Product Lead/Project Management position to lead teams to deliver software while maintaining a close relationship with the client’s senior stakeholders.

Kindly apply directly on our career portal, thank you!

https://thesoftwarepractice.freshteam.com/jobs/ismg5sl5x2BO/business-analyst-project-management?ft_source=MCF_3000241553&ft_medium=Job%20Boards_3000105967

We seek your understanding that only shortlisted candidates will be notified.

1. Develop a product monitoring solution for reporting the product health and statistics.
2. Develop a access management framework for user and product team  (e.g. RBAC, RuBAC, DAC)
3. Good in scripting languages such as PowerShell, Python, or Bash.
4. Capacity to think critically and devise innovative solutions.
5. Good knowledge in cloud computing platforms like Azure, AWS  
6. Able to work with automation tools (Ex. Power Automate) for product improvement activities
7. Support technical team to develop automation workflow for operation efficiency

1. Incident Management

• To log all incidents (either via phone or email) into the Incident Management System and taking ownership of incidents and service requests from end user and ensure follow up and resolving the tickets within agreed SLA timeline
• Provide 1st level support and resolution to technical issues involving desktop clients, standard and client applications, and hardware issue
• Provide technical service to end users, troubleshooting issues related to personal computers, applications and IP phones
• Perform remote assistance through diagnostic techniques and pertinent questions
• To follow through all the necessary escalation to L2 or 3rd Party hardware vendor and also to Team Lead
• Single point of contact between end-users, next level support until issue is resolved
• To ensure all the information entered into the Incident Management System are accurate and complete

2. Asset Management

• Setup of new desktops and laptops in accordance to organisation policy
• Ensure all desktops / laptops and IT peripherals deployed are in working condition else rectification to be done
• Ensure the accuracy of the asset information such as all are tagged and recorded into the asset database accompanied by necessary form duly signed
• Report any discrepancy of data to Team Lead

3. Desktop Software/Patch Management

• To assist in the testing and rollout of the software / patches to all desktops / laptops
• Work closely and provide technical support to other IT teams as required
• Provide daily /weekly/ monthly update on the progress

4. Job Request

• Understand the user requirement, provide recommendation and solution to the user within SLA
• Provide timely updates on the status of the request assigned

5. Miscellaneous

• Primary support for data centre facility management
• Secondary network support with focus on data point provisioning
• Level-1 network troubleshooting for CCTV and IP Unified communication
• Perform administrative and other tasks as deemed necessary by the Team Lead

Required qualifications:

• Be empathetic and possess a strong focus on customer service
• Possess outstanding interpersonal and communication skills
• Strong knowledge of Windows OS platforms
• Ability to work individually and within a team
• Strong organizational and managerial skills and detail-oriented work ethic