• Job function - 70% Admin 30% Customer Support
• Able to commence from Jan/Feb 2024
• Office located at Jurong East (3 mins walk from Jurong East MRT)

Administration - 70%

• Day to day administrative duties.
• Data entry, reporting and invoicing
• Manage calender and schedule of bookings
• Update spreadsheets and prepare monthly reports

Customer Support - 30%

• Answering phone calls and taking appointment bookings and etc
• Responding to Email and Whatsapp inquiries
• Attend to customers’ enquiries, and feedback  via phone calls, emails, and Whatsapp

Job Requirements

• Min GCE A' Level or Diploma in any discipline
• Fluent in English (Conversational and Written)
• Previous admin & coordination experience is an advantage.
• Detailed-oriented and resourceful.
• Possess good organizational skills and time management.
• Customer centric with good communication and interpersonal skills
• Competent in Microsoft Office, particularly in Word and Excel

If interested, please kindly send in your resume to [email protected]

Position Overview:

We are seeking a skilled IT Executive to play a key role in IT automated storage and retrieval machine projects, customer warehouse integration, and providing advanced support

In this role, you will contribute to project execution, deliver exceptional customer support, and ensure smooth Your technical expertise and customer-centric approach will be integral to our success.

Responsibilities:

IT Projects Implementation:

• Assist in software project implementation of warehouse automated storage and retrieval machine for customer, including supporting integration to customer ERP system, IT infrastructure and customers networks.

• Collaborate in setting up the machine, configuring software,

• Performing UAT/SIT,Software user Training for customer and internal staff, Software Go live support

• Document IT projects comprehensively, outlining processes, configurations, and outcomes.

• Conduct IT site visits to assess requirements, troubleshoot issues, and gather insights for improvement.

IT Service support:

• Provide remote helpdesk and onsite support services for customers, addressing their technical needs promptly and professionally.

• Be stationed onsite on scheduled days to offer hands-on IT software support and ensure customer satisfaction.

• Prepare detailed IT service reports for accurate tracking and analysis.

IT Tasks and Ad-hoc Duties:

• Undertake various IT-related tasks as required to support onsite customers effectively.

• Respond to IT ad-hoc duties assigned by the Supervisor, demonstrating adaptability and versatility.

Qualifications & Requirements:

• Minimum of a Diploma or higher in Computer Science, Information Technology, or equivalent field.

• Available to travel for support customer in Singapore & Malaysia

• A minimum of 3 years of hands-on experience in a similar position.

• Mandatory experience in software application support, with exposure to systems like inventory, warehouse management, ERP.

• Familiarity with basic IT infrastructure, server setup, and network troubleshooting.

• Effective communication skills to liaise with team members, customers, and vendors.

• Proficiency in escalating technical and customer inquiries clearly to technical teams and superiors.

Job Summary:

You will handle the IT helpdesk function , assisting users and also manage the servers to ensure it is always in good functional use . In addition, you will take care of the IT inventory and at times, be assigned to handle some IT projects under the guidance of you departmental head.

Pre-requisites:

• 3 years of IT Helpdesk ecxperience
• Diploma/Professional certificate in IT
• Patient and helpful personality
• Ability to multi-task

Team Summary

Billing Operations is responsible for managing the various billing related systems and ensuring all transactions are processed in a timely and accurate manner.

Another key deliverable is to identify opportunities for process improvements to increase efficiency and/or reduce errors in the various billing processes.

What a Financial Analyst does at Visa:

This role is responsible for all aspects of the clients billing and accounting activities, ensuring timeliness, accuracy of inputs/outputs relating to member billing activities. This hands-on role requires good accounting background, data management/ queries skills (e.g. Microsoft PowerQuery), and take a solutions-oriented approach.

• Manages the manual billing operations for Products.
• Perform ongoing reviews of billing process and controls to mitigate the risks of potential billing errors.
• Contribute to continuous enhancements to increase value add and process simplifications
• Establish and maintains relationships across a broad base of stakeholders and serves as a key point of contact for Billing Ops issues
• Analyze newly executed contracts to assess appropriate billing and accounting implications
• Perform setup in the Billing (VGBP) system and all its related databases
• Response to billing related inquiries, data requests and issues resolutions
• Support the wider Billing Ops team as needed
• Support ad-hoc analysis and projects, as needed

Why this is important to Visa

The Billing Operations team is responsible for the delivery of clients’ invoices and driving its associated collection. Implementing and maintaining effective processes and systems are key to delivering this objective.

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research.

The National Institute of Education (NIE) invites a suitable candidate to join the Division of Academic Computing & Information Services (ACIS) as an Analyst Programmer/Systems Analyst. This is a 2-year contract post.

The candidate should be a dynamic IT professional who is a good team player and a strong software designer.

Job Description

As a member of the Digital Solutions Department, your responsibilities include:

• Application Development and Support

1. Analyse, design, develop, test and implement the application systems within the project timeframe and in accordance to users’ requirements.
2. Maintain existing in-house applications.
3. Ensure applications conform to Data Governance, IT Audit and Security requirements.

• Collaborate with IT teams on implementation and deployment of applications.
• Focus on good code quality and high-test coverage and participate in code reviews.
• Integrate software components and third-party programs to meet specifications.
• Troubleshoot, debug and upgrade existing applications.

Requirements

• A University Degree in Computer Science, Information Technology, Engineering or a related field.
• 2+ years of experience as a software developer, software engineer, or similar role.
• Entry-level applicants are welcome to apply.
• Quick learner who is passionate and willing to learn new languages and technologies.
• Good self-motivated team player with a positive attitude and flexibility in adapting to changes.
• Ability to manage IT projects independently.
• Ability to work with tight deadlines and fluid requirements.
• Experience in the Software Development Life Cycle (SDLC) framework and Agile software development methodology.
• Robust knowledge of .Net coding language.
• Relevant experience with databases and Object-Relational Mapping (ORM) frameworks (e.g., Hibernate).
• Possessing the following skillsets will give the applicant added advantage:

1. Experience in RPA (Robotic Process Automation)
2. Experience in data visualization
3. Experience in low code development platform
4. Experience in software integration with APIs

Other Information
NIE staff can take chartered buses at their own expense from or near their homes to NIE campus. This is subject to the availability of seats.

Req ID: R00014871

Centre for the Applications of Teaching & Learning Analytics for Students (ATLAS) is leveraging on learning analytics to improve teaching and learning as part of Education Strategy 2025. This position is similar in nature to a business analyst but for advancing the use of data for teaching and learning purposes. The position is critical for developing a communication plan to get faculty and students buy-in on the learning analytics goals of the university. He or she would also be responsible for gathering faculty, students and schools’ teaching and learning needs, and translating the needs into meaningful learning analytics solutions.

He or she would be working with the director and the data scientists to enhance data literacy of faculty and students. In addition, he or she is expected to support the administration of key systems such as Denodo and Dataiku in compliance with the data and AI governance policy of the university.

Responsibilities

Communication, engagement and collaboration opportunities

• Conceptualise and execute a communication plan for learning analytics with various units in the university
• Seek opportunities to collaborate with internal and external parties to achieve the learning analytics goals
• Engage students and support faculty champions to increase acceptance and adoption of learning analytics
• Communicate with end-users and analyse their business needs
• Manage and maintain the department website

Data management

• Support the data engineer in handling data request
• Manage the data science machine learning platform
• Build the data exploration tool to support data requester in identiying potential bias and discrimination in the requested datasets.

Project Management

• Provide support for learning analytics projects by helping to build dashboards and communications

Requirements

• Bachelor degree in Business Analytics or Data Science and related fields
• At least two years of experience as a business analyst or experiences working on data related project
• Prior experience working in an university setting is highly preferred
• Proficient in statistics, machine learning approaches and AI approaches including discriminative and generative
• Familiar with various data governance framework issued by PDPA
• Strong communication and networking skills
• Strong ability in translating user needs into a data science problem
• Strong understanding of data science or analytics and governance
• Strong technical skills such as python programming, system administration
• Proficient in developing dashboards and other visualization tools such as Qliksense and Power BI

Role Overview 

An exciting opportunity to sit at the LGIM’s award-winning global Investment Stewardship team and LGIM’s newly established office in Singapore, bringing meaningful change by improving sustainability characteristics in companies and raising global and Asian markets standards.  

The successful Environmental, Social and Governance (ESG) Analyst will join our Investment Stewardship team in Singapore, working in collaboration with the Investment Research and Climate Solutions teams. In this multi-faceted role you will carry out engagement with companies to influence and drive improvements in a company’s approach to ESG – including but not limited to topics like climate, nature, human rights and corporate governances.

You will work in close collaboration alongside the Active Investment teams to integrated Stewardship policies into the investment process, develop engagement plans, identifying and engaging with other relevant stakeholders, undertake qualitative and quantitative research and will be responsible for producing related documentations, communications and recordkeeping for use in client reporting.

You will use your passion for ESG matters and your excellent written and verbal communication skills to enthuse and influence a range of stakeholders. The ability to review research, data, analyse and make recommendations to a range of stakeholders is a central aspect of the role.  The role would suit an enthusiastic self-starter who thrives working as part of a broader team and fostering positive relationships

Responsibilities 

Engagement

• Undertaking engagement with companies and other stakeholders on material ESG matters in accordance with LGIM’s Stewardship strategy 
• Supporting the Investment Stewardship team in developing and running thematic ESG engagement campaigns
• Developing engagement agendas and plans for specified companies, utilising LGIM’s stewardship policies, in collaboration with LGIM’s Active investment teams. 
• Undertaking voting activities for specific sector and/or region in accordance with LGIM’s Stewardship policies. Prior voting experience not a requirement. 
• Representing LGIM and LGIM’s views and positions when undertaking external collaborative engagement  

Integration: 

• Representing Investment Stewardship at LGIM’s Global Research and Engagement Groups.
• Supporting the investment teams in understanding and integrating ESG considerations and LGIM’s Stewardship policies into sector and company research. This will include undertaking regular presentations and building strong relationships with the active investment portfolio managers and analysts.    
• Developing further opportunities for integration of ESG within LGIM’s investment teams globally.

Research:

• Carrying out ESG related research to support integration and engagement activities.

Stewardship reporting and external representation: 

• Writing and contributing to external thought pieces, blogs, policies and reports on climate/environmental and broader ESG topics  
• Supporting client engagement by representing the Investment Stewardship team’s approach and activities in client meetings  
• Supporting client understanding through the development of client collateral, responding to client requests and proposals as required 
• Representing LGIM in external forums, such as industry roundtables, associations and panels as required 

• Provide a high-level of support to our partners restaurants
• Understand the partner lifecycle and how the three verticals work together 
• Work closely with the wider Customer Success team to ensure goals are being met across our partner base in the APAC region
• Become a trusted advisor to our partner restaurants by helping them gain the most out of our platform and reach optimum value
• Maintain an expert level understanding of our product and service to clearly communicate the value
• Have a commercially minded approach to nurturing our partner base
• Proactively engage with partners to mitigate churn risk through early assessment of their use of the Quandoo service and product
• Be the voice of our partners to provide internal feedback on how we can improve 

Job Overview:

This position is responsible for using analytical tools to collect, correlate and analyze data for use in (1) improving operational quality and productivity, (2) aid in the optimization of current business flow and (3) understand the impact of changes, improvements, or projects on operational performance.

Responsibilities:

• Use appropriate analytics platforms and analytical tools given specific analytics and reporting requirements.
• Utilize a range of statistical methods and analytics approaches to data.
• Conduct statistical modelling of data to derive patterns / solutions.
• Perform coding and configuration of software agents or programs based on a selected model or algorithm.
• Conduct tests on the actions taken and outcomes to assess effectiveness of the model.
• Elicit business requirements from operational management or other stakeholders using appropriate techniques.
• Explore relevant solutions or programs, from an existing repertoire, that can address business needs.
• Present solution options for consideration and explain how solutions will impact the business and address requirements.
• Select appropriate visualization techniques and information displays to convey data and findings.
• Organize the presentation of data to reflect trends and correlations in a visually compelling way.
• Incorporate appropriate elements to create informative and dynamic data displays.
• Develop basic dashboards and scorecards to display internal as well as external benchmark data.
• Incorporate interactive graphics, visuals, and technical features into the data presentation.
• Communicate limitations of data and interpretations of findings
• Conduct stakeholder mapping to identify facets and nature of relationships with and between stakeholders.
• Develop efficient processes to standardize and maintain data definitions, sources, and quality.
• Provide training and guidance to individuals who initiate the data analysis and dashboard reporting process.

Requirements

• Bachelor’s degree with 3 to 5 years of manufacturing process knowledge. Experience in the pharmaceutical industry is a plus.
• A self-starter, able to drive own initiatives and provide digital solution to drive operational excellence with business stakeholders.
• Experience in one or more scripting languages (e.g. Python, R, Shell) and skilled in writing performant SQL.
• Experience with Microsoft Power Platform (e.g. PowerBI, PowerApps and Power Automate).
• Working knowledge with SAP HANA is a plus.
• Strong analytical and data mining skills.
• Excellent Team Player

Main Responsibilities:

• Monitoring and forecasting the supply and demand dynamics of the global iron ore and steel markets, as well as the key drivers and risks affecting them. 
• Providing timely and insightful analysis and commentary on the iron ore and steel market developments, trends and outlooks  
• Developing and maintaining quantitative models and databases to support the iron ore and steel market analysis and forecasting. 
• Collaborating with other analysts across different commodities and regions to ensure a consistent and integrated view of the commodity markets. 
• Contributing to the development and improvement of the research products, methodologies, and tools. 

Experience:

• At least 3 years of relevant experience research or trading, preferably in a commodity trading house, consultancy, or financial institution. 
• A strong understanding of the iron ore and steel market fundamentals, drivers, and dynamics, as well as their impact on the dry bulk market. 
• Excellent analytical, quantitative, and problem-solving skills, with attention to detail and accuracy. 
• Excellent communication, presentation, and interpersonal skills, with the ability to work independently and as part of a team. 

Other skills (Computer Skills, etc)

• Proficient in Excel, PowerPoint, and other data analysis tools.
• Skillful in Python. 

Languages:

• English (Fluent)
• Ability to read and write Mandarin would be an added advantage 

Academics:

•  Degree in Economics, Finance, Engineering or related field of study

Due to our continued success in onboarding new clients onto our innovative wealth management ecosystem, we are expanding and looking for an Application Support manager in Singapore.

As an Application Support Manager, you'll lead the technical integration of our software/ products in our client’s environment. Working closely with the client's technical teams and project managers, you will drive the integration of our product onto our client’s infrastructure (cloud and on-premise) and the technical support for Software and System upgrades.

What skills you'll need as an Application Support Manager:

• Support the client in the implementation of the necessary infrastructure
• Manage and configure application releases (deployments and upgrades) or guide the customer to do so
• Configure the application according to the requirements provided by the Project Manager or the client / Assist client application management teams in the application setup
• Participate in the technical discussions with the client on infrastructure changes and upgrades
• Interpret error logs and identify corrective actions to be taken / or support the client in this task.
• If necessary, liaise with the Evooq product development teams

Based in Singapore, the position entails developing, writing, and publishing timely market driven insight and strategies on global currency and rates markets incorporating an awareness of impactful factors and events in the adjacent rates, credit and fund flow markets.

Candidates must demonstrate their keen interest in and familiarity with the mechanics of currency and rate markets, alongside a strong grasp of relevant macro-economic drivers and a love of conveying their ideas and opinions via a mix of shorter “pulse” and longer “insight” stories.

We want to meet professional candidates who can demonstrate their knowledge and passion alongside the ability to marry written insight with engaging charts and graphs utilising proprietary and other data resources.

To that end, proficiency with data handling tools, particularly Excel and VBA, as well as strong skills in data analysis and visualisation, are as important as market experience for this position.

The successful candidate should ideally have spent time as a professional currency, fixed income and or economic research analyst/strategist or reporter. Experience in bank trading or as an investment adviser in a private banking or fund set up would also be an advantage.

While an established contact base would be a distinct advantage, enthusiasm to build and maintain your own is a fundamental to success, as is proactively engaging with clients and contacts. Otherwise, a strong desire to produce real time, opinionated and concise market research and fluency in the English language are crucial.

Key Elements of the Role

• Provide support to generate trading insight and strategies in G10 and EM Asian Currency and Fixed Income markets and cross asset classes based on fundamental macro analysis and experience
• Contribute to ensuring an accurate and timely flow of reasoned opinion demonstrating close touch with markets
• Formulate and publish longer term research and presentations, incorporating fund flows, charts
• Exercise and apply sound judgement in analysis of market moving influences
• Develop and maintain a deep regional contact base, cultivating sources from both sell-side (bank) and buy-side (investor) communities
• Contribute to daily, weekly and special reports
• Provide flexible cover for colleagues across multiple disciplines and possibly time zones

Responsiblities:

• Assist in managing incoming leads and inquiries, ensuring prompt response and proper routing to the appropriate sales representatives.
• Provide administrative assistance to the sales team, including data entry, scheduling meetings, maintaining calendars, and preparing sales-related documentation.
• Assist in creating and formatting maintenance proposals, including assembling necessary documentation, cost estimates, and service details.
• Maintain accurate and up-to-date records of sales activities, customer interactions, and project details using CRM software or other tools.
• Liaise with clients to schedule appointments, gather information, and relay important details between clients and the sales team.
• Conduct follow-up calls or emails to gather feedback, answer queries, and ensure client satisfaction after proposal submissions or sales interactions.
• Generate regular sales reports, performance metrics, and activity summaries for the sales team and management.
• Work closely with internal departments such as engineering, operations, and finance to coordinate project handovers, invoicing, and other operational aspects.
• Develop a basic understanding of ACMV systems and maintenance processes to facilitate effective communication with clients and internal teams.
• Assist the sales team with various ad hoc tasks, such as market research, competitor analysis, and preparing materials for client presentations.
   

Requirements:

• Diploma or equivalent in Engineering such as Mechanical or Electrical
• Previous experience in an administrative or sales support role is preferrer
•  Experience in the HVAC or maintenance industry is advantageous.
• Able to perform technical calculation (heat load, cold load), onsite visitation, selection.
• Excellent written and verbal communication skills for effective interaction with clients and internal teams.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661