• Basic Up to $3800 (depends on experience)
• Mon – Fri / 7.30am to 5pm
• Office: Jurong Gul Circle (company bus at Boon Lay, Choa Chu Kang MRT)
• Well-established marine service provider

Responsibilities:

• Response to client’s request and enquiries
• Process quotations, service contracts, invoices
• Liaise with suppliers on parts procurement

Requirements:

• With 2-3 years of sales support experience
• Experience in marine industry is advantageous
• Diploma in any field

For consideration, kindly submit your CV by clicking “APPLY Now” or email to [email protected]

**Only shortlisted candidate would be notified**

MTC Consulting Pte Ltd (15C7752) | R22105757

Job Summary:

We are seeking a highly motivated and detail-oriented Commercial Analyst to join our dynamic team. The Commercial Analyst will play a crucial role in collecting, analyzing, and interpreting market data to provide valuable insights that will guide our business decisions. The ideal candidate will have a strong analytical mindset, exceptional research skills, and a passion for staying up-to-date with industry trends.

Key Responsibilities:

• Market Research: Conduct in-depth research on industry trends, market conditions, competitors, and customer behaviour to identify opportunities and threats.
• Reporting: Prepare and present reports and presentations to clients and senior management, summarizing findings and recommendations.
• Competitor Analysis: Monitor and assess the activities of competitors, including their product offerings, pricing strategies, and market positioning.
• Customer Segmentation: Segment and profile customers to identify target markets and create personalized marketing strategies.
• Market Forecasting: Develop and maintain market forecasting models to predict future trends and demand for products or services.
• SWOT Analysis: Conduct SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis to assist in strategic planning.
• Recommendations: Collaborate with cross-functional teams to provide recommendations for marketing, product development, and sales strategies including digital products.
• Data Visualization: Create visually appealing and easy-to-understand charts, graphs, and dashboards to communicate findings effectively.
• Data Collection and Analysis: Collect, organize, and analyze market data using various tools and methodologies. Interpret data to draw actionable insights and trends.

Qualifications:

• Bachelor's degree in Business, Economics, Marketing, or a related field. Master's degree preferred.
• Proven experience as a Market Analyst or in a similar role.
• Strong analytical and data interpretation skills.
• Proficiency in data analysis tools and software (e.g., Excel, Tableau, SPSS).
• Excellent communication and presentation skills.
• Detail-oriented with a high level of accuracy.
• Ability to work independently and in cross-functional teams.
• Knowledge of market research methodologies and techniques.
• Familiarity with industry-specific trends and regulations.
• Strong problem-solving abilities and critical thinking skills.

What Will You Do

• To provide support and assist the customer service team on Insurance related queries
• To verify documents and processing of claims
• To collate, verify and process any refunds
• To provide support in preparing monthly sales / reconciliation reports
• To brief development requirements and conduct UAT with IT
• Any other ad hoc duties as assigned

What Do You Need

• At least a Diploma in related field
• Must have certifications for

1. Basic Insurance Concepts and Principles (BCP)
2. Personal General Insurance (PGI)
3. Commercial General Insurance (ComGI)

• Must have min 2 years of working experience in related field
• Meticulous, organized and motivated team player with cheerful disposition and strong desire to achieve.
• Possess good communication skills and customer oriented.

• Salary: $3000 - $4000
• 5 days; Mon – Fri; 9.00am – 6.00pm
• Location: Suntec
• 14 AL + AWS + VB + Yearly Increment + $600 medical & dental allowances

Job Responsibilities:

• Prepare & follow Quotation and Proposals.
• Handle existing customers regarding commercial and pricing inquiries for Air and Ocean freight services.
• Maintain strong relationships with customers and internal teams.
• Coordinate with the operations team for the implementation of Tenders/RFQ.

Job Requirements:

• 1 - 2 years experiences in freight forwarding industry (Customer Serve/ Key account/Sales Executive).
• No need to hunt for new customers.

For consideration, kindly submit your CV or TEXT +65 9422 1220 for confidential discussion.

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

Temporary Executive / Senior Executive (Crisis Response / Support), Up $4.2K

Duration: 1 Year Contract

Work Location: Mainly Choa Chu Kang Area / Occasionally Novena Area

Work Hours: 8.30am to 6pm (Mon to Thurs); 8.30am to 5.30pm (Fri)

Responsibilities:

Crisis Response Team Capabilities Development

• Organize exercises for crisis response team readiness.
• Manage administrative data for team members.
• Propose initiatives based on officer feedback.
• Develop and distribute effective resources.
• Source equipment for crisis response.
• Coordinate team events and engagements.
• Lead projects with vendors and stakeholders.
• Conduct training and briefings for various groups.
• Handle administrative tasks for event planning.
• Present project progress and findings.
• Ensure security of sensitive data.
• Oversee research vendor deliverables.

ACCOP Conference

• Support procurements for conference services:
• Conduct market research and obtain approvals.
• Initiate procurement process and draft documents.
• Assist in bid evaluation.
• Coordinate with contracted vendors:
• Manage pre- and post-procurement activities.
• Ensure fulfilment of contracted services.
• Manage logistical and operational needs:
• Prepare logistics for the conference.
• Secure logistics services as needed.
• Handle administrative tasks:
• Knowledge management of approvals and contracts related to the conference.
• Maintaining records of key correspondences with conference vendors.
• Track budgeted cash flow for the conference.

Requirements:

• Good degree in project management / creative design/ psychology or relevant disciplines
• Knowledge and skills in creative design, training, exercise design and execution, and project management would be a strong advantage
• Strong task and time management skills
• Able to develop training materials catering to a specific audience
• Fresh graduates are welcome to apply as well

We are looking for a experienced IT Support Specialist to perform the following job scope:

Job Description :

- Provide daily IT operation support to all users and able to communicate well with users.

- Assist users' desktop, laptop, printer, mobile phone issues and requests promptly.

- Provide orientation and guidance to users on how to operate new software and IT related devices.

- Able to install and configure software, hardware and functions according to approved specifications and standard.

- To oversee and manage the smooth running of IT systems.

- Troubleshoots and assist systems, network, printers and servers related problems.

- Issues which are not resolved are to escalate to 2nd/3rd level support or liaise with vendors for resolutions.

- Ensure security and privacy of networks and computer systems.

- Maintain and update of IT asset document.

Requirements:

- Minimally ITE/Diploma/Degree in Information Technology or equivalent.

- 2 to 3 years experience in IT Support under corporate environment.

- Good communication skills, Independent and responsible individual.

- Experience in O365 applications usage and troubleshooting and Windows 10/11 operating systems, working knowledge of User & Security Group administration through Active Directory will be an advantage.

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Job Description

• Providing administrative support;
• Filing of maintenance documents and updating of maintenance database;
• Manning the maintenance helpline and ensuring all issues and complaints are promptly attended and responded to;
• Planning of maintenance schedules for teams;
• Directing maintenance requests to maintenance IC and coordinating with clients and the maintenance team on servicing requests;
• Assist in the preparation of contracts and quotations for maintenance services and works to clients.
• Responsible for sending out survey forms and compiling results.

Requirements

• Minimum “O” Levels.
• Basic computer knowledge like word and excel.
• Possesses good customer relationship management skills, quick-thinking and responsible.

Our client is from Travel industry. They are looking for a IT Business Analyst to assist their team for the next phase of their business. They are located in East.

Duties:

• Analyze user requirements and draft detailed functional specifications.
• Serve as the bridge between business users and technical teams.
• Collaborate with IT teams to ensure timely project delivery.
• Develop comprehensive test strategies and support testing phases.
• Facilitate effective communication among stakeholders.
• Mentor junior analysts and provide training to business users.
• Mitigate business and regulatory compliance risks.
• Stay updated on industry trends related to compliance and technology.
• Proactively address potential concerns and share risk management practices.

Requirements:

• Min Diploma in IT or any relevant field.
• Min 2 years of relevant working experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115873 (NEW JIRN TONE)

Our client is a global manufacturer. Due to business needs, they are now recruiting a Business Process Analyst to be part of their Business Improvement team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility of Business Process Analyst:

• Evaluates business systems and workflows, conducting a thorough process analysis of current and future Finance & Manufacturing systems/processes.
• Mapping existing processes and suggesting new/improved processes, aligning with the department’s strategic directives and operational guidelines.
• Collaborates with various departmental business process owners to assess current systems and processes, identifying areas for automation and integration to enhance overall operational efficiency and reduce costs.
• Collects and documents requirements, encompassing business processes and needs, and translates them into detailed functional specifications.
• Provides support for ad-hoc projects and initiatives as required.

Requirements:

• Diploma in any discipline
• Min 3 years of system improvement process experience
• Proficiency in Microsoft Office
• Experience in manufacturing industry is a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

• Research hardware and software solutions and create plans, including layouts and product specifications, for all data communication networks resulting from meeting
• Present findings in report format to appropriate personnel and explain how the new communications network will address current issues
• Secure all hardware and software required for network solutions or supervise network administrator tasked with securing all hardware and software
• Plan out network installation and/or upgrade project, assign milestone tasks to support personnel and meet company deadlines for full implementation, including network and user station set-ups and permissions, installation of all software and end-user security
• Assign and supervise network support staff in their daily activities and during special projects

Location: Near Lavender MRT, shifting to Jurong East in May.

2 Years Contract Extendable/Convertible to Perm

Job Description:

Review of system interfaces

• Monitor, troubleshoot and resolve system interfaces i.e. between collection system(s), accounting system(s), banks and any other related systems such as systems managing donations, volunteers, user access and procurement.

Review of user access of accounting systems and bank portals

• Monthly, quarterly and yearly review of user access of various systems and different bank portals.
• Prepare reports for management’s review and approval.

Maintenance of helpdesk Email

• Average 25 emails per day

Fixed Assets Management

• Process capitalisation of assets, disposal, transfers.
• Fixed Assets Reporting
• Asset count

Requirements:

• Bachelor Degree in Finance/Business
• Min 2 years’ experience in IT systems/Finance Officer/Accountant.
• Good understanding of FRS and SB FRS.
• Meticulous with good analytical and problem-solving skills.
• Good written and verbal communication skills.
• Good customer service skills.
• Hands on experience of Workday accounting system will be an added advantage.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem areas

1. Collaborate with stakeholders to identify and analyze business needs, conducting in-depth assessments and supporting the development of comprehensive business cases.
2. Review existing business processes, identifying opportunities for improvement, and developing alternative solutions to enhance efficiency.
3. Translate business requirements into functional specifications, determining optimal means to meet needs, and ensuring seamless collaboration with developers for system design.
4. Evaluate the viability and feasibility of process improvements, managing associated risks to ensure successful solution integration.
5. Develop reports and strategic analyses of business processes, providing valuable insights for informed decision-making.
6. Facilitate change management by supporting the development of plans, creating technical documentation, and conducting user training for the adoption of new systems.
7. Act as a central point of contact for users, addressing complex queries and ensuring smooth communication between technical staff and end-users.
8. Effectively manage projects by scheduling activities, resolving implementation issues, and providing timely and accurate progress updates.
9. Demonstrate self-motivation and fast learning capabilities, showcasing the ability to multitask and collaborate effectively within a team.
10. Possess strong troubleshooting skills, coupled with vendor and stakeholder management expertise, and mandatory knowledge and experience in Node JS programming.

Optimum Solutions (Registration Number: 199700895N) is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud, Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.

Role : Admin/Operational Support Analyst

• 2 + years of IT Admin Operational relevant experience
• Raising of eMemo/Contract activities - must have experience
• Staff Onboarding/Off-boarding process - must have experience
• Hands-on understanding / experience in Microsoft product is require (MS Excel (Vlookup / Hlookup), Outlook, Word) - must have experience
• Streamline, clean up, create proper hierarchy for document repository.
• Tracker and chaser deliverables and To-Dos
• Liaise with Service Recovery Test Center of Excellence (STSS) / Finance
• Support in SDM and related documentation activities
• Communicating and following up admin support for Control-M scheduled maintenance related activities
• Report generation / inputs for broader reporting for pillar based on data pulled from various resources
• Admin support, coordination, governance activities for production pillar
• Data clean up, highlighting quality issues based on checklist and correction as per guidelines-
• Setup of meetings, capture minutes, follow ups with teams as required.
• All other non-technical tasks that can be performed within Service Recovery to support the Service Recovery team

Responsibilities:

• Provision in Microsoft Office, knowing how to use Microsoft Excel to tabulate data for data analysis, reporting, Powerpoint to compile and generate slides for presentation.
• Able to multitask without compromising of work quality ie. Multiple onboarding / offboarding on the same day.
• Preferably having experience working in Financial Industry, with prior knowledge of how Financial Institution works.

Domain : Banking

About Us:

We are a dynamic and innovative team here at Enfactum, and committed to delivering high-quality software solutions that meet the needs of our clients. Our team thrives on collaboration, excellence, and continuous improvement. As we continue to grow, we are seeking a talented Senior Test Analyst to join our dedicated team and contribute to the success of our projects.

Key Responsibilities:

• Test Planning: Develop comprehensive test plans tailored to project requirements, ensuring thorough coverage of all features and functionalities.
• Test Management: Lead the testing process from initiation to completion, overseeing test activities, assigning tasks, and ensuring timely delivery of high-quality results.
• Test Execution: Execute test cases meticulously, identifying and documenting defects accurately, and collaborating with the development team to resolve issues promptly.
• Selenium Testing Framework: Leverage in-depth knowledge of Java and Selenium to design, implement, and maintain automated test scripts, enhancing efficiency and reliability of testing processes.
• Database Testing: Utilize expertise in SQL/NoSQL databases to conduct rigorous database testing, ensuring data integrity, consistency, and reliability.
• Continuous Integration: Work proficiently with CI tools like Jenkins and Git to establish automated testing pipelines, facilitating seamless integration and deployment of software updates.
• Performance Testing: Utilize tools such as JMeter to conduct performance testing, identifying bottlenecks, and optimizing system performance for optimal user experience.
• Collaboration: Collaborate closely with cross-functional teams including developers, product managers, and business analysts to align testing activities with project goals and priorities.

Requirements:

• Bachelor's degree in Computer Science, Engineering, or related field.
• Proven experience as a Senior Test Analyst or similar role, with a minimum of 8 years in software testing.
• Strong proficiency in Java programming language.
• Extensive experience in test planning, management, and execution.
• Deep understanding of Selenium testing framework and its implementation.
• Proficiency in SQL/NoSQL databases and database testing techniques.
• Familiarity with CI tools such as Jenkins and version control systems like Git.
• Experience with performance testing tools like JMeter is a plus.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Strong problem-solving skills and attention to detail.

Benefits:

- Competitive salary and benefits package.

- Opportunity to work in a dynamic and growing industry.

- Flexible schedule - mostly remote work arrangement

(reporting to office premises may be required from time to time).

- Be part of a passionate and supportive team.

Responsibilities:

- Respond promptly and professionally to customer inquiries through a myriad of customer service channels.

- Work closely with operations and logistics teams to ensure smooth order fulfillment and delivery in order to address customer concerns related to orders, products, shipping, and returns.

- Resolve customer issues efficiently and maintain high levels of customer satisfaction.

- Update product listings on our e-commerce platform with accurate information including descriptions, images, stock availability and pricing etc.

Requirements:

- Some experience in customer service or a similar role, especially in e-commerce operations.

- Proficient in Microsoft Office as well as good familiarity other online/cloud applications.

- Experience with e-commerce shopping platforms and content management systems is a must.

- Strong written and verbal communication skills in English.

- Excellent organizational and time management skills to meet KPIs.

- Ability to multi-task and prioritize effectively in a fast-paced environment.

Other information:

- 6-day work week/44 hours per week.

Optimum Solutions (Registration Number: 199700895N) is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud, Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.

Role : Data, Report and Dashboard Analyst

Job Requirements:

• Minimum bachelor’s degree or equivalent professional qualifications in Computer Science, Business Information Systems, Mathematics, Statistics, or similar quantitative discipline, with at least 4-6 years of total work experience in banking/finance industry, preferably with business / functional knowledge
• Basic knowledge in banking operations is required. Having experience as a data analyst or in a related role/field in banking/finance industry is highly desirable
• At least 2 years of hand-on experience in MS SQL, Jira, Confluence, Qlik Sense, Power BI, eazyBI and relevant data/report-related plugins for these systems.
• Excellent command of Excel, and fluent in one or more programming languages, such as Python, SQL, SAS, and R
• Experience in gathering and documentation of business and technical requirements for data collection, analysis, maintenance, and reporting purposes
• Proficient in designing, developing, modeling, and documenting data-driven solutions – including capturing / creating / utilizing data architectures, metadata systems, data dictionaries, databases, applications, pipelines, BI Tools, Big Data Platforms, analytical /query, and visualization tools\
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy, and keen to deep dive into data to find answers to yet unknown questions and have a natural desire to go beneath the surface of a problem
• Exceptional data visualization and communication skills to present findings and insights to senior management and key stakeholders, including non-technical business users.
• Good written / oral communication skills to effectively interact with different stakeholders and external vendors, able to work independently under pressure
• Ability to work effectively in a team-fostered, multi-tasking environment, and a proactive team player who is curious about data and possesses a strong drive to create and lead initiatives.

Domain - Banking

d²X Expertise is a global IT Services company dedicated to Project Management, Service Management and Contract Management operations. We provide to our customers, CxOs (CIO, CTO, COO, CEO) of multinational, or large international companies, a full range of services to secure their commitments.

Based in Singapore, France, Switzerland and Belgium, our consultants have both a strong experience and the right soft skills to steer and manage multi-level projects and complex IT projects.

• Project Management: PM in infrastructure, solution, application, IT Project Office set-up, Business Analyst…
• Service Management: implement ITIL process, Service Catalog, SLA, KPI, Change Management, Service Delivery Management, Outsourcing Contract Management)
• Contract management: Transition Manager, Relationship Manager, Contract manager..

We are serving key accounts across Asia & Europe in multiple industries including Services, Manufacturing, Financial Services, Transportation & Logistics, Telecom...

The Business Analyst is responsible for implementing and maintaining new applications within the organization. He integrates and inter-connects the various applications of the organization, so that they operate in a unified and automated manner. He provides support to the end users.

RESPONSIBILITIES
Under the supervision of the IT-Apps Manager, the Business Analyst r will perform the following main missions:

1. Project Management and business Analysis ( 40-50%)

Plan and integrate new applications into the organization following IT application lifecycle best practices:

· Participate to the functional analysis of needs with various teams (finance, procurement, HR, education teams)
· Explore and benchmark solutions
· Plan and manage the project
· Guarantee clear communication and guidelines with the vendors
· Test and coordinate UAT of the selected solution with users
· Ensure specifications are met, documentation and deliverables are complete and updated
· Deploy and train the relevant stakeholders (support team, managers, end-users)

2. Data Integration and Automation( 20-30%)

Ensure connectivity, dataflow and automation between the existing applications:

· Study current data flows and data mapping and propose automation
· Setup and maintain the interfaces between the applications
· Monitor data security and data flows to ensure data is up to date in all the systems and database
· Setup dashboards and automated reporting to feed pertinent data to stakeholder
· Maintain source code and interfaces documentation

3. Application Support ( 20-30%)

· Provide Ensure the support level 2 to the end users and subsequent continuous improvements.
· Identify and provide SOP for the level 1 helpdesk.

SKILLS, ABILITY AND REQUIRED QUALIFICATION

· Master’s in computer sciences or information technology
· 3-7 years experience in applications, interfaces or integration development
· Proficiency in databases (SQL)
· Proficient in scripting and automation (Powershell, HtmlTML, Python, Devops)
· Experience with vendors management
· Proficiency in English

Job Highlights:

· 5 DAYS

· Near Bedok MRT

· Year-end Bonus + Variable Bonus

· Annual Leaves + Medical + Dental benefits, etc

· Good career progression

Responsibilities:

· Project implementations

· Hardware, Software, Server installation and maintenance support

· Migration support on Microsoft Servers, AD, SCCM, WSUS, etc

· Network and Security maintenance support on Wireless network, switches and routers

Requirements:

· Diploma / Degree in Computer Science or related IT Professional Certifications

· Experience in Implementing and Supporting

· Good communications skills

Please include in the CV

· Last drawn

· Expected salary

· Notice period

Interested candidates, please submit your CV in MS Word format to [email protected]

EA License No: 06C4642

EA Reg No: R1110624

All applications will be treated in strictest confidence and only short-listed candidates will be notified

How would you like to shape the security posture of one of the biggest names in Tech as a SOC Analyst?

If you have 5+ years hands-on experience in a SOC environment, our esteemed client wants to hear from you! Top compensation, open and diverse company culture, incredible career opportunities.

Singapore, Singapore.

SOC Analyst - Security Operations: 5+ Years Experience

How you'll impact our client's security posture:

• Monitoring security events from various sources (tools, logs, threat intelligence, etc)
• Incident repsonse, investigation and assessment
• Threat hunting
• Vulnerability Assessment & Analysis
• Log, Traffic and Malware Analysis
• Apply, develop and maintain security playbook
• Implement incident response plans and security projects across cross-functional departments
• Collaborate with external stakeholders to ensure internal compliance with enterprise regulations

What you'll bring to the table:

• 5 years of experience in cybersecurity
• At least 3 years experience in a SOC / SecOps role
• Hands-on abilities with IDS / IPS, EDR, SIEM, Firewall tools.
• Hands-on abilities with log analysis, malware analysis, network traffic analysis.
• Ability to work independently and in a team environment, effectively manage multiple tasks and priorities.

What will make you stand out:

• CISSP, CISA, CIW certification
• Strong communication and interpersonal skills
• Programming ability
• Pentest / Red Teaming ability

Our client is a global industry leader, so this position is highly competitive. We urge only qualified and highly motivated professionals to apply.

For maximum visibility, email your CV now to: [email protected].

These applications will be seen first and fastest, and we will reach out to you within 24 hours should you meet the criteria listed above.

Interview slots are already booked in, so submit your application now for a fast, smooth process!

• Hands-on experience and technical knowledge in hardware peripherals
• RMA (Return Merchandise Authorization)
• Vendor Management (Taiwan)
• Basic Excel

To Apply:

Interested candidate please click on the following link to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile. <https://go.persolkelly.com/job/apply/5158>

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No : R22110511 | Teh Chee Hoong

Responsibilities
• Gather, collate, and analyse requirements from business users and provide clear functional specifications for enhancements to ALM Risk Systems.
• Perform impact analysis of enhancement requests on existing processes.
• Design solutions that are sound, adequate, and forward-looking to address ALM business requirements.
• Plan, schedule and execute to deliverable objectives from initiation till successful implementation within agreed timelines.
• Devise comprehensive test plans (including test scenarios and test cases) to test IT deliverables.
• Perform User Acceptance Testing, Regression Testing, Simulation Testing and Live verification to ensure system deliveries meet requirements objectives.
• Formulate a Roadmap for ALM Risk Systems that continually address existing and potential business needs.
• Provide functional support to business users and co-manage ALM Risk System production issues with technology partners.

Requirements
• Degree in Banking, Financial Engineering, Computer Science or any other related quantitative discipline with about 1 to 5 years’ relevant experience in business analysis area
• Understanding and experience in the area of ALM Risk, including Liquidity Risk and Interest Rate Risk, specifically LCR, NSFR, MCO, IRRBB is preferred.
• Prior experience in implementing or managing an ALM Risk System would be an advantage.
• Prior business analysis experience of interfacing between IT Teams and end Users and translating / documenting business requirements into documents that can be used by IT Teams for development of systems solutions.
• Knowledge of machine learning and AI usage would be useful.
• Strong inter-personal, communication, presentation, analytical and problem-solving skills
• Proficient in SQL and Excel

Regards,

Lini

Recruitment Consultant

R22108463

Incident Management – Central Depository

1. Create the OneDrive folder by centre, by incident (child’s name and level), and various sub-folders.
2. Track and monitor that sub-folders in OneDrive are updated timely, accurately and complete by Centre Ops with relevant files and documents.
3. Assist Centre Ops in updating and storing of files and documents in OneDrive, accurately.
4. Store incident reports (downloaded) from Centre Management System (CMS) into OneDrive.
5. Champion for Incident Management System Project (work with IT and Child Safety Leader on the development of the IMS).

Incident Management – Action Plans Follow-up

1. Follow-up with Centre Ops to ensure that internal follow-up/ action plans determined by Senior Management, Incident Reporting Core Team and Child Safety Unit are carried out accordingly and to the timeline.
2. Assist Centre Ops to update the internal Incident Fact Sheet from incident occurrence, as case progresses and up until case is closed by ECDA or Police, whichever comes later.

Incident Management – Centre Management System (CMS) by ECDA

1. Verify submission of incident reports in ECDA CMS.
2. Track, monitor and update all incidents in current tracking system or Incident Management System (IMS).

Related SOP and Policy Implementation and Audit

1. Ensure that current related SOPs and Policies are updated in accordance with current/best practices by ECDA.
2. Support Child Safety Leader in developing internal audit checklist for centres.
3. Support Child Safety Leader in auditing centres for compliance with SOPs and Policies.
4. Identify gaps in current SOPs and Policies and work with stakeholders to update/develop SOPs and Policies.

ECDA’s Supervisory/Site Visits and Reports

1. Act a sensor for centres receiving visits from ECDA CLOs.
2. Download ECDA’s supervisory reports from Centre Management System (CMS).
3. Follow-up with Centre Ops to ensure that the action plans are carried out accordingly and to the timeline.
4. Track, monitor and update all supervisory actions plans in current tracking system.

Management Reporting

1. Support the Child Safety Leader in reporting of incidents (including status and action plans)
2. Support the Child Safety Leader in the monthly submission of Master List of incidents management and supervisory reports to SBU Head / General Manager.

Training and Research

1. Conduct training for centre staff on related topics, to be determined by the Child Safety Leader.
2. To research and provide child safety/ stress management materials as well as other learning resources like video clips, and short articles for centres.

Communications

1. Work with stakeholders to develop Child-safe information in various formats such as brochures/posters and on social media.

Requirements

1. At least 5 years of relevant working experience
2. A Diploma or Degree in any discipline.
3. Knowledge of child safety policies and/or legislation.
4. Experience with Crisis Management, Government Agencies or Law Enforcement would be advantageous.

The company is a Tech product company.

Responsibilities

• Responsible for Customer onboarding,Training in using the product, support to ensure customer success, satisfaction and renewal
• Help customer to solve problems
• Own overall relationship with assigned clients
• Ensure retention and satisfaction of all assigned clients
• Aid clients in achieving their goals
• Collect customer feedbacks and perform data analysis
• Provide findings to product team and collaborate closely for better product improvements
• Collaborate and support sales team in new clients acquisitions

Qualifications

• Proven strong customer success achievements in the SaaS industry
• Required good mandarin speaking skill as most clients are mandarin speaker
• Passionate in servicing clients
• People oriented personality
• Excellent communication and good listening skill
• Detail oriented and analytical
• Demonstrated ability to increase customer satisfaction