RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues (hardware/software/network) on their notebooks/desktops and related peripherals.
2. Provide Remote, On-Site, or Station Technical Support to FedEx Operations Staff & Customers as a Regional IT.
3. Work closely with 3rd Party Organizations in the Diagnostics, Maintenance & Support of all Electronic Technologies, including Network equipment & Software Applications Deployment.
4. Perform technical support, problem resolution & provide input to the isolation & resolution of components like network appliances and various hardware & software problems.
5. Resolve issues that occur outside work hours whenever needed.
6. Perform other tasks and projects as assigned by Manager or Management.

QUALIFICATION & EXPERIENCE:

• Diploma/Degree in Information Technology from recognized institutes.
• Proven work experience as a Senior Desktop Support Engineer, Senior Technical Support Engineer, or similar role for about 4 years or more.
• Hands-on experience and knowledge in troubleshooting and deploying Windows 10.
• Hands-on knowledge and experience in troubleshooting desktop, printer, scanner, RF scanner, label printer, and laptop issues.
• Hands-on experience and knowledge in troubleshooting user and support of MSOffice products.
• Basic support of Office Network, Shared Drive, Wireless, and VPN connectivity.
• Basic Support and Troubleshooting of other desktop software used by the office.
• Basic support on iPhone / iPad / Android phones.
• Knowledge of IT procurement, order and delivery process flow and protocols.
• Ability to work effectively in a multi-cultural environment.
• Ability to deal with ambiguity, negotiation, and unorganized situations.
• Ability to leverage available tools such as subscription services, internet, or other online services to support functions.
• Continuous self-learning and self-initiating.
• Provide support for general IT requests like VC connectivity/ Mobile Email Activation.
• Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone, and in writing.
• Ability to demonstrate practical troubleshooting and problem analysis techniques.
• Ability to plan and prioritize workload without supervision.
• Ability to prioritize, manage, and perform under pressure to meet SLA’s.
• Excellent knowledge of Customer Service best practices.
• Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good Analytical Skills, Problem Solving Skills, Judgement & Decision-Making Skills, Influencing & Persuasion Skills, Interpersonal Skills, high adaptability, and positive attitude are expected.
• A team player with determination to drive to excel.
• Excellent customer service skills.
• Self-motivated with a strong drive to succeed.
• Regular interaction with First Line Management, Senior Management, Directors, and occasional interaction with Officers (VP and above) for internal contacts.
• Regular interaction with Suppliers, Vendors, and 3rd party Consultants for external contacts.

Responsibilities:

• Oversee the operations and maintenance of a group of specialist clinics and day surgery centres.
• Plan and coordinate daily operations activities and resource utilization.
• Support the Operations team to achieve optimal operation and efficiency of clinics/centres, ensuring excellent customer service.
• Work closely with internal stakeholders to ensure smooth operations of the clinics/centres.
• Demonstrate excellent organizational and management skills.
• Provide solutions to operational issues to enhance clinics'/centres' performance and service.
• Ensure compliance with MOH updates/regulations.
• Commute daily within clinics/centres as needed.

REQUIREMENTS:

• Minimum Diploma in any discipline from a recognized institution.
• Minimum 2 years’ experience in operations management and customer service in the healthcare industry preferred.
• Possess initiative to resolve issues with a "can do" attitude.
• Ability to multitask and meet deadlines.
• Strong organizational, interpersonal, and communication skills.
• Good problem-solving and negotiation skills.
• Ability to work in a fast-paced and driven environment.
• Knowledge of medical instruments and IT troubleshooting is advantageous.
• Good interpersonal and communication skills.

• Job Type : Short term contract / Freelance
• Duration 15th Aug 2024 to 23rd of Aug 24 ( 9 days )
• Mode of Work : Work from office

· Looking for a Desktop Support Engineer to provide technical assistance to remotely. Hands on experience in troubleshoot Desktop/ Laptop OS (Mac) and office and other application software.

· Installation and configure Windows &MAC Workstations

· Knowledge of Different versions of Windows & Mac OS X

· Install and configure Office application with other Line of Business Applications on Windows & MAC

· Hands-on experience with MAC OS and Knowledge in Windows 10/11 OS environments is added advantage

· Knowledge on File vault Encryption / Decryption

· Diagnoses and resolving software and hardware incidents, including operating systems (MAC) and across a range of application software on the client machine (Office applications, Outlook, Teams, OneDrive etc.)

· Mobile device management, configure outlook, teams, Microsoft Authenticator etc. (iPhone, iPad, Android , Surface etc.)

· Basic knowledge on Office365 services, Active Directory, and user login methods

· Knowledge on JAMF application push and deployment for workstations

· Walking customers through installing applications and computer peripherals

· Guide users with simple, step-by-step instructions

· Conduct remote troubleshooting

· OS and Application support, ticket handling on INC, SR

· Good to have ticketing tool knowledge – SNOW, JIRA, etc.

· Test alternative pathways until you resolve an issue

· Customize desktop applications to meet user needs

· Record technical issues and solutions in logs

· Help create technical documentation and manuals

· Proven work experience as a Desktop Support Engineer, Technical Support Engineer, or similar role

· Knowledge on Office application like Word/Excel/ PowerPoint/ outlook / Teams

· Working knowledge of office automation products and computer peripherals, like printers and scanners

· Provide technical assistance and support issues related desktop support, Teams Conferencing support,

· VIP user coordination and support

· Professionalism when resolving service delivery and client issues in a timely manner

· Identifying and escalating business and technical challenges as appropriate and in a timely manner

· Communicating with other engineers, clients, and managers in a professional manner as situations arise, and at regular intervals ensuring that all parties involved are always kept up to date.

EA License No: 11C4879 / Registration ID : R1218583

Apar Technologies Pte Ltd, Singapore

Key Responsibilities:

• Process mandatory and voluntary corporate actions distributions accurately and on a timely basis (e.g. dividends, scrip/currency elections, REITs distributions, interest/redemption
• Process corporate action events in an accurate, timely and consistent manner, in accordance with departmental procedures and to the agreed service level
• Manage internal and external stakeholders on corporate action issues
• Adhere to documented procedures, control guidelines and compliance framework
• Attend to reconciliation breaks in accounts on a daily basis
• Ensure that all queries are attended to and investigated promptly
• Support change by assisting in devising and implementing improved processes
• Participate in project initiatives and taking up ad hoc tasks as required
• Manage operational risk associated within the processes

To succeed in this business control management environment, you will need to have the ability to work as a team player. The successful Corporate Actions Analyst (12 months contract) will need to have the ability to work effectively and co-operatively with senior business development teams and other internal stakeholders as well as communicate effectively with intermediaries when the need arises.

Key Requirements:

• Corporate actions experience
• Ability to prioritise heavy workloads and work efficiently in dynamic environment to meet deadlines
• Strong PC skills, particularly Excel, PowerPoint
• Strong communication skills
• Strategic thinker
• Good organisational skills

This is a leading global top-tier financial institution and is progressively expanding and growing its business on a global scale. This organisation offers employees the opportunity to enhance their experience across the business function and across multiple business lines.

If you are driven, determined and want to take the next step in your career, this is the role for you. Great career progression opportunities await the right person in this exciting Corporate Actions Analyst job.

Apply now to learn more.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

What you'll do:

As a Senior Investment Operations Analyst, your day-to-day responsibilities will vary depending on team assignment. You will be responsible for executing the primary functions of the Core ops Trade ops department which includes Equity and Fixed Income trade processing and settlements, as well as client reporting. You will prepare daily production work and supporting documentation in a deadline-driven environment. Your role will also involve ensuring that internal security data is accurate, timely, and consistent with market data. Additionally, you will identify business risks and escalate them to more senior associates.

• Execute primary functions of the Core ops Trade ops department
• Prepare daily production work and supporting documentation
• Ensure internal security data is accurate, timely, and consistent with market data
• Perform post trade processing for equity, fixed income, and foreign exchange transactions
• Generate client reports
• Identify business risks and escalate them to more senior associates
• Research and analyse information to resolve issues
• Participate in team initiatives and projects

What you bring:

The ideal candidate for the Senior Investment Operations Analyst role brings a working knowledge of securities and investment operations. You have proficiency in Excel, Microsoft, and other business applications. You can work independently on standard/reoccurring assignments while maintaining a high level of attention to detail. Your experience includes post trade processing for equity, fixed income, and foreign exchange transactions. She also has the ability to identify business risks and escalate them appropriately.

• Working knowledge of securities and investment operations
• Proficiency in Excel, Microsoft, and other business applications
• Ability to work independently on standard/reoccurring assignments
• High level of attention to detail
• Experience in post trade processing for equity, fixed income, and foreign exchange transactions
• Ability to identify business risks and escalate them appropriately

What sets this company apart:

Our client is a leading player in the financial services industry, known for their commitment to providing high-quality investment solutions. They foster an inclusive and collaborative work environment where every team member's contribution is valued. They are dedicated to supporting their employees' professional growth and offer numerous opportunities for career advancement.

What's next:

If you're ready to take your career to the next level, this is the opportunity for you!

Apply today by clicking on the link!

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

RESPONSIBILITIES:

1. Provide support to on-site and remote end-users to resolve IT-related issues (hardware/software/network) on their notebooks/desktops and related peripherals.
2. Serve as a Regional IT representative, offering Remote, On-Site, or Station Technical Support to FedEx Operations Staff & Customers.
3. Collaborate closely with 3rd Party Organizations in the Diagnostics, Maintenance, & Support of all Electronic Technologies, including Network equipment & Software Application Deployment.
4. Perform technical support, problem resolution & contribute to the isolation & resolution of components like network appliances, various hardware & software issues.
5. Address issues that arise outside work hours as needed.
6. Perform other tasks and projects as assigned by the Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.
• Proven experience as a Desktop Support Engineer, Technical Support Engineer, or a similar role for approximately 2 years or more.
• Hands-on experience and knowledge in troubleshooting and deploying Windows 10.
• Hands-on experience and knowledge in troubleshooting desktop, printer, scanner, RF scanner, label printer, and laptop issues.
• Hands-on experience and knowledge in troubleshooting user and support of MSOffice products.
• Basic support of Office Network, Shared Drive, Wireless, and VPN connectivity.
• Basic Support and Troubleshooting of other desktop software used by the office.
• Basic support on iPhone / iPad / Android phones.
• Knowledge of IT procurement, order and delivery process flow and protocols.
• Ability to work effectively in a multi-cultural environment.
• Ability to deal with ambiguity, negotiation, unorganized situations.
• Ability to leverage available tools such as subscription services, internet, or other online services to support functions.
• Continuous self-learning and self-initiating.
• Provide support for general IT requests like VC connectivity/ Mobile Email Activation.
• Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone, and in writing.
• Ability to demonstrate practical troubleshooting and problem analysis techniques.
• Ability to plan and prioritize workload without supervision.
• Ability to prioritize, manage and perform under pressure to meet SLA’s.
• Excellent knowledge of Customer Service best practices.
• Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good interpersonal and communication skills, high adaptability, and positive attitude are expected.
• A team player with determination to drive to excel.
• Excellent customer service skills.
• Self-motivated with a strong drive to succeed.
• Regular interaction with First Line Management, Senior Management, Directors, and occasional interaction with Officers (VP and above) for internal contacts.
• Regular interaction with Suppliers, Vendors, and 3rd party Consultants for external contacts.

Our Client is a product based software company looking for a Program manager.

Duration: 1 year contract (extendable)

Up to S$5000

Location: Taman Jurong

Working Hours: Office hours

Responsibilities

• Function as a business partner with internal stakeholders by driving the implementation of optimal workflows and defining localization strategies for your program. Represent Localization, providing recommendations, and evangelizing the vision of the Localization organization
• Determine localization requirements in terms of scope and milestones and drive high level project planning from an early phase
• Manage program cost within your localization program. Be an advanced user of an in-house cost management system for cost analysis and reporting. Make sure spending/forecast is accurate and reported to management/stakeholders in a timely manner
• Establish positive communication among internal customers, functional groups, and external vendors to identify potential issues and effectively remove barriers to localization program success. Drive escalation to resolution, if needed
• Monitor and analyze performance of vendor partners through evaluations and other KPIs; monitor and enforce applicable requirements
• Drive a project and program retrospective with product and/or marketing teams, functional groups, and vendor partners to optimize program effectiveness
• Engage in cross-functional or corporate initiatives to represent localization

Skills:

• Minimum 5 years of experience in localization program management or project management in a high-technology environment
• Experienced with cost management principles and tools
• Strong knowledge and experience with localization tools/processes, product release processes, cross-industry marketing complexities etc.
• Superb written and verbal communication skills
• Ability to communicate effectively and build rapport with a wide variety of internal stakeholders and external partners
• Ability to work on a self-initiated basis and in a global team environment with vendor partners
• BA/BS or equivalent work experience

Should you be interested in this position, please contact Juliana at 9230 6374 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1879595 Juliana Lin Yuzhen

• Facilitate requirements workshops to engage the various stakeholders such as Front Office users to elicit and validate business requirements.

• Lead and manage issues, and ensure all requirements have proper traceability.

• Leverage the subject matter experts across technology and business in delivery of structured and well-thought through solutions.

• Become an effective “bridge” between users and technology.

• Good team player with strong interpersonal skills.

• Respond promptly to issues raised, through good understanding of business, operational and technical considerations, and recommend sound solutions.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

• Support the Commercial Department with business administration tasks.
• Generate market analysis, reports, and presentations.
• Oversee and manage trades and contracts.

Requirements:

• Diploma and above
• At least 2 years of experience in Maritime industry.
• Proficient in MS Office

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

What you'll do:

As an Operations Analyst, your main responsibility will be supporting day-to-day payment operations. You will be tasked with analysing operational processes, identifying areas for improvement, and developing strategies to optimise these operations. Your role will involve close collaboration with cross-functional teams to streamline processes and enhance automation. You will utilise various data analysis tools and techniques to extract valuable insights that can help improve operational performance. Additionally, you will assist in developing and implementing automation solutions aimed at increasing efficiency and reducing manual effort.

• Perform day-to-day payment operations tasks efficiently and accurately.
• Analyse operational processes and identify areas for improvement.
• Develop and implement data-driven strategies to optimise payment operations.
• Collaborate with cross-functional teams to streamline processes and enhance automation.
• Utilise data analysis tools and techniques to extract insights and improve operational performance.
• Assist in the development and implementation of automation solutions to increase efficiency and reduce manual effort.

What you bring:

The ideal candidate for this Operations Analyst position should hold a Bachelor's degree in Finance, Business, Computer Science, or a related field. She should have proven experience in payment operations or a similar role within the banking or financial services industry. Strong analytical skills are essential for this role, along with proficiency in data analysis tools such as Excel, SQL, or Python. Experience with process improvement methodologies like Lean Six Sigma would be advantageous. Excellent communication and interpersonal skills are also required for effective collaboration with cross-functional teams.

• Bachelor's degree in Finance, Business, Computer Science, or related field.
• Proven experience in payment operations or a similar role within the banking or financial services industry.
• Strong analytical skills with the ability to interpret complex data sets and identify actionable insights.
• Proficiency in data analysis tools such as Excel, SQL, or Python.
• Experience with process improvement methodologies (e.g., Lean Six Sigma) is a plus.
• Excellent communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams.

What sets this company apart:

Our client is a global leader in financial services, partnering with leading corporate and institutional investors across the world. They serve a broad range of clients, providing a full suite of financial products and services, from banking and investments to asset and risk management. Their Asia Pacific team is spread across 19 cities in 12 markets, focused on connecting Asia to the world and the world to Asia, using their global expertise to ensure success is shared between them, their clients, and their communities.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

• Work closely with business stakeholders and functional teams to collect business requirements for SAP ERP system enhancements and customizations.
• Run configuration settings and maintenance on the FICO modules.
• Create and maintain functional and technical documentation, including program specifications, test plans, and user guides.
• Identify opportunities to enhance existing SAP processes, recommending and implementing improvements that add to operational efficiency and effectiveness.

Requirements:

• Diploma in Computer Science or equivalent
• At least 3 years of supporting SAP FICO modules experience.
• SAP certificates and experience with SAP S/4HANA is an added advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Office Location: Depot Road

Consumer Goods (Electronics products). US MNC.

• Responsible for planning, scheduling and coordinating demand/supply management, business processes and/or manufacturing/delivery of products and services to Company policy and country regulatory requirements.
• Partners with stakeholders to identify/implement opportunities for business process improvement to effectively manage costs, integrate new and existing businesses, and adapt to changes in the business and regulatory environment.
• Time horizon is typically focused on less than six months for forecasting/planning.
• Leading and working with cross-functional teams, creates and implements plans that enable the execution of business strategies.
• Participates in the process by which demand signals are developed, validated for alignment with transition plans, supply constraints identified, and an executable plan defined that meets financial and market share goals.
• Scope includes business execution processes related to lifecycle planning; order management (including allocation management, Available to Promise (ATP) / commit processes, business attainment tracking); logistics management (including inbound/outbound coordination and consolidation of domestic and international systems to support shipments); and inventory management (including analysis, optimization and velocity).
• Partners cross-functionally to develop, track and manage business metrics for the organization (may include customer availability, service levels, on-time delivery, supplier response time (SRTs), supply chain costs and inventory).
• Applies developed subject matter knowledge to solve common and complex business issues within established guidelines and recommends appropriate alternatives. Works on problems/projects of diverse complexity and scope.
• Exercises independent judgment within generally defined policies and practices to identify and select a solution.
• May act as a team or project leader providing direction to team activities and facilitates information validation and team decision-making process. Ability to handle most unique situations.
• May seek advice in order to make decisions on complex business issues.

Requirements:

• Bachelor's Degree in Business, Supply Chain or related disciplines.
• 4 - 6 years of experience in a supply chain function.
• Broker license and/or 4 to 6 years of experience in a customs/global trade function.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg.... You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

What you'll do:

As a Commodities Reporting Analyst, you will be immersed in the exciting world of chemical and polymer markets. Your primary responsibility will be reporting on daily physical trading activity, producing prices by gathering information from various market contacts. You will also write daily commentaries explaining price-driving trends and create real-time news stories. Your role will extend beyond reporting; you'll engage with market participants, build a robust database of industry contacts, and identify opportunities for growth. This role is perfect for someone who thrives in a fast-paced environment and is eager to make their mark in the commodities sector.

• Report on daily physical trading activity to produce prices by gathering information from a range of contacts in the market
• Write daily commentaries explaining the trends driving prices
• Create real-time news stories and participate in multi-media coverage such as webinars and presentations
• Engage with market participants while building and managing a database of industry contacts
• Identify opportunities to refine methodology, research new markets, develop contacts within those markets and launch new price assessments

What you bring:

The ideal Commodities Reporting Analyst brings a wealth of skills to our team. With a BA degree or higher, you possess excellent communication skills that allow you to interact effectively with diverse personalities both internally and externally. Your self-starter mindset coupled with your problem-solving skills enables you to navigate challenges independently. Your strong research abilities are crucial in developing comprehensive market coverage. Furthermore, your ability to perform well under tight deadlines ensures timely delivery of accurate reports. Lastly, your excellent English speaking and writing skills are essential in creating clear, concise reports.

• BA degree or higher
• Excellent communication skills with the ability to interact with a wide range of role types and personalities
• Self-starter mindset with effective problem-solving skills
• Strong research abilities
• Ability to perform well under tight deadlines
• Excellent English speaking and writing skills

What sets this company apart:

Our client is a premier source of commodities intelligence, serving customers in over 150 countries. They are committed to delivering greater transparency and efficiency to markets. The company values diversity, equity, and inclusion, making all team members feel welcome and valued. They believe strongly in effective collaboration and strong inter- and intra-team relationships.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

What you'll do:

As an Asset Services Analyst, you will play a critical role in our client's business operations. You will be responsible for processing both mandatory and voluntary corporate actions distributions accurately and promptly. Your ability to manage both internal and external stakeholders on Corporate Action issues will be crucial to your success in this role. You will also be expected to adhere strictly to documented procedures, control guidelines and compliance frameworks. Your day-to-day responsibilities will include attending to reconciliation breaks in accounts, ensuring that all queries are attended to promptly, supporting change by assisting in devising improved processes, participating in project initiatives, and managing operational risk associated with the processes.

* Process mandatory and voluntary corporate actions distributions accurately and on a timely basis (e.g. dividends, scrip/currency elections, REITs distributions, interest/redemption)
* Manage internal and external stakeholders on Corporate Action issues
* Adhere to documented procedures, control guidelines and compliance framework
* Attend to reconciliation breaks in accounts on a daily basis
* Ensure that all queries are attended to and investigated promptly
* Support change by assisting in devising and implementing improved processes
* Participate in project initiatives and take up ad hoc tasks as required
* Manage operational risk associated within the processes

What you bring:

The ideal candidate for the Asset Services Analyst role will bring a wealth of experience with Corporate Actions. She will have the ability to prioritise heavy workloads effectively and work efficiently under pressure in dynamic environments. Her strong PC skills, particularly with Excel and PowerPoint, will enable her to excel in this role. She will also possess strong communication skills which she can use effectively when dealing with both internal and external stakeholders. Her strategic thinking abilities will allow her to devise improved processes that support change within the organisation. Lastly, her good organisational skills will ensure that she can manage operational risk effectively.

* Experience with Corporate Actions
* Ability to prioritise heavy workloads and work efficiently in dynamic environments to meet deadlines
* Strong PC skills, particularly Excel, Power point
* Strong communication skills
* Strategic thinking abilities
* Good organisational skills

What sets this company apart:

Our client is a leading global top-tier financial institution that is progressively expanding and growing its business on a global scale. They offer employees the opportunity to enhance their experience across the business function and across multiple business lines. This organisation prides itself on its dynamic and supportive work environment, as well as its commitment to career progression and employee development.

What's next:

If you are driven, determined and ready to take the next step in your career, this is the role for you!

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

(12 months contract)

Working Day: Mon to Fri

Working Hours: 9am - 6pm

Office Location: Kaki Bukit

Salary: $4,500 - $5,850

RESPONSIBILITIES:

• Support on-site and remote end-users to resolve IT-related issues (hardware/software/network) on their notebooks/desktops and related peripherals.
• As a Regional IT to provides Remote, On-Site or Station Technical Support to FedEx Operations Staff & Customers.
• To work closely with 3rd Party Organizations in the Diagnostics, Maintenance & Support of all Electronic Technologies that including Networks equipment & Software Applications Deployment.
• To perform technical support, problem resolution & provides input to the isolation & resolution of component likes network appliance, different type of hardware & software problems.
• Resolve issues that occur outside work hours whenever needed.
• Other tasks and projects as assigned by Manager or Management.

QUALIFICATION & EXPERIENCE:

• Diploma/Degree in Information Technology from recognized institutes.
• Proven work experience as a Senior Desktop Support Engineer, Senior Technical Support Engineer, or similar role for about 4 years or more.
• Hands-on experience and knowledge in troubleshooting and deploying Windows 10
• Hands-on knowledge and experience in troubleshooting desktop, printer, scanner, RF scanner, label printer, and laptop issues
• Hands-on experience and knowledge in troubleshooting user and support of MSOffice products
• Basic support of Office Network, Shared Drive, Wireless and VPN connectivity
• Basic Support and Troubleshooting of other desktop software used by the office
• Basic support on iPhone / iPad / Android phones
• Knowledge of IT procurement, order and delivery process flow and protocols
• Ability to leverage on available tools such as subscription services, internet or other online services to support functions
• Provide support of general IT request like VC connectivity/ Mobile Email Activation.

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Responsibilities:

• Offer support in managing, maintaining, and testing IT application systems, ensuring their efficient operation and functionality;
• Collaborate with business stakeholders and work closely with external parties, ICT providers or government agencies for systems operational and maintenance works and new initiatives/enhancements;
• Provide advisory role and guide team members on development of IT solutions to meet business and Authority’s needs;
• Maintain Project Management Office, track documentation and monitoring of progress;
• Co-ordinate and facilitate the audit reviews that can be conducted by party authorized by the Authority;
• Review project deliverables (e.g. monthly project report, log review for privileged user access, test plan, test reports, application design/ code) to ensure the completeness for acceptance; and
• Ensure that the delivery of the project is compliant with relevant policies and guidelines and to identify and close any compliance gaps.

Requirements:

• At least 3 years of experience as IT System/Business Analyst;
• Strong knowledge in the Software Development Life Cycle (SDLC) methodologies;
• Requirement gathering, requirement analysis, business process mapping, prepare business requirement specification, flow charts, logical diagrams, process improvements; and
• Experience in Cloud technologies like AWS, Azure etc (preferred AWS).
• Cloud Certification from one or more Cloud Service Providers (preferred AWS);
• Experience in SDLC-related projects in the past
• Knowledge of application security and best practices in application development standards and methodologies; and
• Good knowledge of testing methodologies with working experience in performing various application and systems testing.

Interested candidates must submit your application here and via our career page:

https://ejst.fa.em3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/1132/?utm_medium=jobshare

Responsibilities

• Supplier Invoice and Educator claims processing (in Salesforce, iExpense and Oracle Cloud)
• Review claims from Educators in accordance with IB's policies
• Upload receipts in iExpense
• Manage and answer queries from Educators and Examiners in Salesforce
• Assist in month-end closing
• Direct debit checking and posting in AP books
• Assist on data cleaning for Educators
• Assist on fixing interface issues
• Adhoc A/P related assignments

Requirements

• Good knowledge of the procure to pay process environment
• Ability to communicate globally with colleagues at all levels throughout the organization and externally
• Good organizational skills
• Highly numerate and meticulous
• Ability to work to tight deadlines and prioritize workload

about the company

A highly regarded leader within their sector, my client has been growing in a steadfast and progressive manner with strong partnerships established within and beyond their industry. There is now an exciting opportunity for a high caliber finance professional to join them as a Financial Analyst with potential for conversion.

about the job

Reporting to the Manager, you will be responsible for the full spectrum of financial planning and analysis including budgeting, forecasting, variance analysis and reporting to support strategic decisions. You will also ensure the accuracy and integrity of sales and profit and loss figures. Working closely with the finance team and be part of system upgrading processes to ensure business optimisation.

skills and experience required

You are ideally degree qualified with preferably 4 years financial planning & analysis experience in leading MNCs. You are highly analytical, hands on and confident to work with different stakeholders. A steadfast and matured individual, you can strive in a highly dynamic environment as well. This role is open to Big 4/mid-tier auditors who has a proven success track within auditing and is looking for commercial exposure.

To apply online please use the 'apply' function, alternatively you may contact Geraldynn.
(EA: 94C3609/ R21102872.)

Location : No 10 Tukang Innovation Drive

Duration : 1 year contract (extendable)

Salary : S$4000 – S$5000

Claims Processing System:

• Manage and process regional claims submitted by service partners.
• Ensure timely submission of claims into the warranty system within 60 days from Repair Open (RO) date.
• Coordinate the procurement and shipment of spare parts, as well as return process for warranty spare parts from service partners.
• Handle and support billing and payment processes.

Stakeholder Communication:

• Serve as the primary point of contact for warranty-related claims for service partners and assist to resolve any disputes or concerns promptly and effectively.
• Coordinate with internal departments such as Customer Support, Warranty and Sales team to facilitate claim processing and resolution.

Documentation Standardization and Reporting:

• Ensure a well-organized system is in place to track the entire process of claims from start to finish.
• Ensure compliance with all relevant company policies and regulatory requirements for documentation and archival.

Continuous Improvement Process

• Introduce a feedback loop from stakeholders to gather insights and refine processes continually.
• Develop key performance indicators (KPIs) to measure success and identify opportunities for further enhancements.

Expected Deliverables:

• Processing of warranty claims within stipulated time.
• Stakeholder management.
• Ensure regular billing and payment.
• Monthly report of claims status
• These activities encompass comprehensive support throughout the entire Company supply chain.

Requirements

• Possess a Degree/Diploma with a minimum of three (3) years of relevant experience in warranty administration, customer service, or similar administrative capacities.
• Proficient with SAP and MS Office.
• Strong interpersonal and excellent communication abilities, capable of effectively managing interactions with multiple stakeholders.
• Ability to multitask, prioritize workload, and work effectively in a fast-paced environment.
• Strong attention to detail with a strong emphasis on accuracy in data entry and diligent record- keeping.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/7182

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EA Reg. ID: R22109658 (Teng Yong Yao)

EA License No.: 01C4394

Job Responsibilities:

1. Build and Monitor Key Business Metrics

· Analyse and deeply investigate the causes of metric fluctuations

· Design optimization plans, and collaborate with product operations to implement and launch these plans

2. Design User Operation Activities

· Apply A/B testing to improve user retention and promote user conversion

· Follow up on user behavior metrics and provide feedback to the operations team for optimization decisions

3. Establish User Profiles and Behavioural Characteristics

· Implement differentiated operations through methods like segmentation, driven by data to optimize and refine operational strategies

4. Conduct Quantitative and Qualitative Analysis

· Based on the characteristics of users from different countries

5. Multi-Angle Business Participation

· Based on your understanding of data to provide timely business support and suggestions

Job Requirements:

1. Educational Background

Bachelor's degree or above, postgraduate preferred, with more than 3 years of work experience in data analysis-related positions

2. Clear Analytical Thinking

Strong logical thinking, meticulous and rigorous work ethic, with a proactive and innovative attitude

3. Strong Communication and Coordination Skills

Ability to quickly adapt and learn new environments and skills, with high-stress tolerance

4. Proficiency in Office Tools

Skilled in using Excel, PPT, and other common office tools, proficient in SQL and other data processing languages, familiarity with Python is a plus

5. Quick Business Understanding

Good process and product thinking, strong sense of responsibility, accountable for data accuracy and timeliness

Department: Activation

Employment Type: Permanent - Full Time

Location: Singapore

Description

This is an entry-level role that sits within our Activation specialism which provides campaign analysis for our clients, who are among the world’s largest advertisers working with data collection and deliverables for Value Track, Benchmarking and Agency Selection via GMP365 platform.

Position based in Singapore. Due to the role requirements and availability of Work Visa Sponsorship, Singapore Citizens or Singapore Permanent Residents will be prioritized.

Key Responsibilities

• Collection and processing of data, which involves liaising with media agencies to organise and co-ordinate the data supply. Media performance analysis, collating and interpreting data.
• Regular contact with agencies to gather data and respond to their feedback.
• Organising and comparing data, checking and analysing discrepancies between audited data. Provide accurate analysis using internal company tools and/or Excel.
• Analysis of media campaigns vs. guarantees across cost and quality KPI's on different media channels including TV, Digital, OOH, Radio and Print.
• Creating presentations to assist with the deliverables to our clients.

Skills, Knowledge & Expertise

• You will be fluent in English. English is essential for daily communication.
• Your education ideally has been focused on marketing, advertising, business administration or similar.
• You are very organized, with excellent attention to detail.
• You have a strong analytical mind.
• You have strong interpersonal skills, with a “can-do” attitude and great team spirit.
• Proficiency in Excel and PowerPoint.
• Experience with PowerBI is a plus.

Benefits

• Growth in an international environment, working in a highly collaborative and multidisciplinary team.
• You will acquire a good knowledge of issues related to the entire media eco-system
• Hybrid Working Model – 3 days per week WFH. Due to the role requirements and availability of Work Visa Sponsorship, Singapore Citizens or Singapore Permanent Residents will be prioritized.
• Corporate Medical Insurance under AIA

BYD by 1826

IT Support Specialist - Hospitality & Retail

About Us:

BYD by 1826 is at the forefront of delivering exceptional experiences in the hospitality and automotive retail industries, boasting a collection of premium restaurants and BYD showrooms. Our mission is to enhance operational efficiency and customer satisfaction through cutting-edge technology. We are seeking an IT Support Specialist who will ensure our technological infrastructure robustly supports and enhances our diverse operations.

Key Responsibilities:

• IT Support: Provide comprehensive IT support across our restaurants and car showrooms, addressing both onsite and offsite queries to ensure uninterrupted business operations.
• Software Management: Conduct maintenance of existing and new web-based applications used by the business, ensuring optimal operation, and swiftly addressing any issues that arise.
• Software Implementation: Lead the introduction and integration of new software solutions, guaranteeing smooth transitions and minimal operational disruptions.
• Application Testing & Bug Reporting: Work alongside our software development team to test applications, identify bugs, and document reproducible steps for quick resolution.
• Software Research & Proposal: Research and propose new software solutions that meet our evolving business needs, evaluating their potential impact and outlining implementation strategies.
• Documentation & Training: Create detailed documentation for all software deployments and conduct on-site training sessions for staff, empowering them to utilise new software effectively.
• Collaboration with External Parties: Communicate and work closely with contractors, third-party service providers, and vendors to ensure seamless service delivery and project execution.
• Travel Requirements: Be prepared to travel to various venues as needed, providing direct IT support, leading projects, and ensuring consistent IT service quality across all operations.
• On-Call Support: Be available on an on-call basis after hours to address urgent IT support needs from any of our outlets. Overtime pay will be provided if urgent support is required beyond the regular schedule, ensuring critical systems remain operational at all times.

Requirements:

• A Degree/Diploma in IT or an equivalent field, with at least 2 years of work experience in IT support, focusing on web applications and cloud technologies.
• Expertise in diagnosing and resolving hardware and network issues.
• Ability to evaluate software solutions and understand complex business needs.
• Strong communication skills, capable of breaking down technical information for non-technical audiences.
• Proactive and independent, capable of managing the IT needs of a multifaceted business.
• Experience collaborating with contractors and third-party service providers.

We regret only shortlisted candidate will be notified.

Job Description & Requirements

• Establish and handle the process and controls for all the Finance related Regulatory and financial reporting work which also includes MAS Reporting.
• Work closely with the IT and operations department for financial system implementation project for enhancing the system for timely and correct reporting purposes.
• Ensure maintenance of regulatory prescriptions thresholds such as AMR, MLA, MCB etc. along with timely and accurate submission of regulatory reports, surveys, and disclosure obligations by overseeing the daily finance regulatory reporting process.
• Oversee and coordinate the implementation of new and/or amended finance-related regulatory and financial reporting requirements with various stakeholders.
• Liaise with Compliance team and regulators on Finance related regulatory reporting matters.
• Analyse, evaluate, and advise on the financial and capital effect of changes in regulatory requirements, as well as the influence and impact of business strategy on regulatory requirements.
• Liaise with Tax Consultant in computation and filing of ECI and Income Tax Returns for the Bank with IRAS.
• Manage monitoring, checking, submission and compliance of GST guidelines.
• Provide support to Top Management in MIS.
• Oversee back office operations and reporting for investments.
• Any other tasks as assigned

Requirements

• Minimally 5 years of relevant experience in Regulatory/Financial Reporting within the Banking Industry.
• Familiar with Banking act, MAS banking regulations.
• Strong interpersonal and communication skills.
• Able to adapt quickly to multicultural environments and interact effectively with individuals at all levels within the organisation.
• Sound knowledge of Microsoft applications: Excel/Word/PowerPoint.
• Independent, highly organised, meticulous and able to multi-task and adapt to new changes and new challenges.

Summary:

Seeking a Technical Support Officer to provide primary technical assistance and support to end-users for live systems. The role includes resolving software issues, maintaining system integrity and security, performing routine checks and updates, and collaborating with internal teams. The position requires working in shifts to ensure 24/7 support coverage.

Responsibilities:

• Provide primary technical assistance and support to end-users for live systems.
• Resolve software issues related to remote devices, servers, networks, and security systems.
• Maintain systems by performing routine checks, updates/patching, and configurations.
• Generate reports based on system performance and user requirements.
• Assist users with technical inquiries, troubleshoot problems, and escalate unresolved issues.
• Support users with login issues, password resets, and access-related queries.
• Collaborate with internal teams and stakeholders to enhance system functionality and user experience.
• Proactively identify recurring issues and recommend improvements.
• Support technical change management processes.

Qualifications:

• Minimum Diploma in IT or equivalent qualification.
• Technical expertise in Windows Server Management/Administration (Server 2019) and Windows OS.
• Proficiency in MS Office applications.
• Experience with network and security systems is preferred.
• Excellent troubleshooting skills.
• Ability to support technical change management processes.
• Proficiency in adhering to standard operating procedures.
• Strong analytical skills.
• Ability to collaborate effectively with other IT professionals and support teams.
• Reliable, punctual, and capable of working with minimal supervision.
• Willingness and availability to work on shifts.

Job Role

• Handles day to day order takings and in-house system data entry
• Builds relationships with existing customers by understanding their needs and assisting with their queries.
• Manages customer orders and communicate requirements to internal stakeholders (Sales, Supply, Operations) to ensure smooth fulfilment of orders.
• Liaises and updates customers of the status of deliveries.
• Follow up with billing matters and generate Statements of Accounts to assist with the collection of payments.
• Processes sales order and verifies purchase orders.
• Generate delivery reports and assist on general administration matters.
• Coordinate import and export shipping activities in liaison with customer, supplier and shipping agent.
• Assist the reception to answer incoming calls.

Job Skills and Requirements

• Diploma/ “O” Level holder with 1 – 2 years of related working experience.
• Good communication, written and interpersonal skills.
• To be able to converse in English, Mandarin and/ or Dialect (to liaise with Chinese and/ or Dialect speaking customers)
• Customer service oriented.
• Proficient in MS Office.