Overview

In this exciting role as a Global Black Belt for Support , you will be working with our most important customers, you will coach and support area teams to meet our most complex customer’s support needs through Unified Support and Enhanced Solutions sales.  This is a highly collaborative role, that works with our Corporate HQ teams to incubate new offerings and solutions and drive business outcomes for our customers.

Responsibilities

Sales Execution

• Brings impactful industry insights into customer engagements and closes deals with customers. Acts as a thought leader across Support solution area to advise customers across business functions on digital transformation, and how Support is lever to enable customer success. Leads virtual transformational shifts to drive deployment and create business value for customers. Provides thought leadership.
• Orchestrates with team members on conducting personal campaigns to discover new opportunities and generate new leads. Leads conversations with strategic/high-potential customers (e.g., high budget, global account, highly competitive) along with account teams or partners. Facilitates the account team unit (ATU) and/or Specialist Team Unit (STU) to build pipeline in collaboration with internal teams, Engineering, partners and services. Applies Microsoft's sales process (MSP) to determine the quality of the opportunity and whether to proceed, and educate the customers on how to best address their needs.
• Drives consumption and grow business with existing strategic customers by initiating conversations, guiding others on demos or quotes, and the collaboration with partners or internal teams (e.g., Technical Sales Professionals, Area Solution Specialists, other Global Black Belts). Drives advanced workloads and usage.
• Explores and assesses the needs of strategic/high-potential customers. Articulates business value and long-term implications for customer business. Collaborates with internal teams to lead the proposal or development of solutions that align with customer and Microsoft priorities. Analyzes market trends to identify opportunities for new solutions.
• Proactively builds and governs external stakeholder network and leverages internal partners to engage external stakeholders. Acts as a thought leader and subject matter advisor to the executive-level business decision makers at the customer's/partner's business. Guides others on identifying and engaging decision makers and stakeholders to expand the relationship with customers/partners.
• Develops strategies for driving and closing strategic and/or prioritized opportunities. Collaborates with account teams to ensure alignment with the account strategy and plan. Leads deal execution with the deal teams across the organization. Coaches others on the implementation of close plans (e.g., how to map timeline, engage the customer, get customer buy-in and commitment) to de-risk and drive predictable deal closure.

Scaling and Collaboration

• Leads the planning and execution on opportunities with area teams to cross-sell and up-sell. Identifies, leverages, and coordinates across solution areas. Provides input and feedback to Corporate Support Offerings team on offerings being incubated to scale business results.
• Leads the sales orchestration with internal stakeholders (e.g., Enterprise Operating Unit). Applies a holistic approach to build network across territories. Positions opportunities to promote collaboration and participation.

Technical Expertise

• Leads conversations and sets up events within Microsoft. Mentors others and develops strategies for best practice sharing across areas. Contributes ideas that can be instituted across Microsoft.
• Posts information or speaks at external events, drives conversations with prospective customers/partners as a thought leader across solution areas.*
• Leverages and shares competitor knowledge across solution areas as a subject matter expert to inform decisions on pursuit or withdrawal. Collaborates with the 'compete' global black belts (GBB) to proactively provide analysis of the competitive landscape in supported solution area. Leads the communication to provide feedback to other teams (e.g., sales, marketing, engineering) on future product trends or sales blocker.

Sales Excellence

• Builds and transforms new markets by leveraging technical and industry expertise, partners, and resources. Leads a team to explore business and emerging opportunities to optimize the portfolio and facilitate customer innovation.
• Reviews feedback report and sets long-term strategies aimed at maintaining levels of client satisfaction. Coaches others on ensuring customer/partner satisfaction and decreasing dissatisfaction by establishing recovery action plans to improve clients' overall experience. Manages and/or orchestrates sales and delivery success through the account team and pursuit team.
• Engages with internal and external stakeholders on business planning, Rhythm of Business (ROB) meetings to review and plan for strategic accounts across territories.
• Collaborates with extended sales team, partners, and marketing to lead business analysis (e.g., whitespace analysis, identify industry trends) to pursue high-potential customers and develop a target list of potential business. Acts as a thought leader and clears opinions and perspectives from business analysis.
• Supports the end-to-end business for strategic accounts across the organization. Mentors less experienced team members.
• Completes required training and obtains relevant product and role certifications aligned to the role and workload/industry. Proactively seeks training, including information that adds to the understanding of customers' business, and shares it with team members.

Other

• Embody our culture and values

Qualifications

Required/Minimum Qualifications

• 7+ years technology-related sales or account management experienceOR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 6+ years technology-related sales or account management experience.

Additional or Preferred Qualifications

• 9+ years technology-related sales or account management experienceOR Bachelor's Degree in Information Technology, or related field AND 8+ years technology-related sales or account management experience
  OR Master's Degree in Business Administration (i.e., MBA), Information Technology, or related field AND 5+ years technology-related sales or account management experience.
• 6+ years solution or services sales experience.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

About Sinologistics Overseas, a subsidiary of China Logistics Group:

With the strategic involvement of three key investors, namely China Eastern Airlines, China COSCO Shipping Corporation Ltd, and China Merchants Group, China Logistics Group operates in close coordination to drive its strategic initiatives. China Logistics has a registered capital of 30 billion RMB and a strong presence both domestically and internationally. Its operations span across 30 provinces within China, as well as five continents worldwide. Sinologistics Overseas, a Singapore Company, is its first overseas subsidiary and we are looking for like minded individuals to build and expand the overseas market with us!
About the Job:

The Senior Business Analyst is pivotal in driving informed decision-making and optimizing operational performance for our company. The successful candidate will integrate business data to track departmental goals, identify deviations, and propose effective solutions. With a focus on data analysis and problem-solving, this role entails monitoring business fluctuations, conducting root cause analysis, and generating specialized reports to uncover opportunities for improvement. This position requires excellent analytical, communication, and organizational skills, as well as the ability to collaborate effectively across various teams within the organization.

Why Join us?

● Opportunity to be part of growing the overseas portfolio and make a meaningful impact on the company’s success

● Professional development and growth

● Flexible work arrangements, five-day work week OR hybrid work arrangement

● Competitive salary and benefits including insurance and dental plans

● Annual Health Checkup

● Fun and collaborative team culture with regular team-building activities and events

Key Responsibilities:

● Establish and continuously optimize the key operating indicators and analysis system to provide insights into operational performance and identify areas for improvement.

● Integrate the company's business analysis data, track the completion of each department's business goals, and conduct target deviation analysis to ensure alignment with organizational objectives.

● Monitor business data fluctuations and anomalies, analyze the root causes, identify business problems and opportunities, and propose effective solution strategies to form specialized analysis reports.

● Provide monthly business analysis reports to facilitate informed decision-making.

● Organize and manage monthly business analysis meetings, including collecting and reviewing meeting materials, drafting meeting minutes, and ensuring follow-up on the implementation of meeting resolutions.

● Demonstrate proficiency in business processes and systems such as supply chain, R&D, and marketing, identifying operational inefficiencies, and proposing internal control rectification plans to enhance process effectiveness.

● Conduct research and analysis on industry trends, monitor industry dynamics in real-time, refine relevant information, and provide valuable insights to support the development and implementation of the company's business plan.

Requirements:

● Bachelor's degree in business administration, logistics, or a related field.

● 8 years of experience in business analysis or a related role demonstrating proficiency in data analysis and problem-solving.

● Strong analytical skills with the ability to interpret complex data sets and draw actionable insights.

● Excellent communication and presentation skills, with the ability to convey complex information effectively to stakeholders at all levels.

● Proven organizational skills with the ability to manage multiple priorities and deadlines effectively.

● Knowledge of supply chain, R&D, and marketing processes and systems, with a keen understanding of their interdependencies.

● Ability to stay abreast of industry trends and developments, demonstrating a proactive approach to research and analysis.

● Strong attention to detail and a commitment to accuracy in all aspects of work.

● Ability to work independently as well as collaboratively within cross-functional teams.

● Proficient in both spoken and written English and Mandarin.

Good to have:

● Experience with Chinese Entities

● Experience in the Logistics industry

● Legal right to work in Singapore

• Act as the main point of contact and intermediary between the CEO and both internal and external stakeholders.
• Handle the CEO's calendar, arrange appointments, and facilitate meetings, including the compilation of meeting documents and presentations from relevant parties.
• Assist in the submission of commercial tenders and project bids.
• Aid in market research by creating and maintaining a market database, gathering, structuring, and analyzing business data.

Requirements:

• Diploma and above.
• At least 3 years of experience in secretarial duties.
• Proficient in business writing to craft reports and presentation slides for Senior Management and the Board.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

• Coordinate and support the sales team in achieving their sales targets for insurance policies and products.
• Support the sales team in preparing and processing insurance policies, quotes, and applications.
• Respond to inquiries about insurance coverage, policy details, claims, and related issues.
• Prepare and maintain accurate sales reports, records, and customer databases in compliance with relevant regulations and company policies.
• Communicate effectively with team to gather required information, answer inquiries, and provide exceptional customer service.
• Provide administrative support to the sales team by managing paperwork, filing, and documentation.

Requirement:

• GCE ‘N’ level & above.
• At least 2 years of admin experience in Insurance industry.
• Proficient with Microsoft Office

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Description:

We are seeking a competent individual to take on the role of managing and maintaining SQL databases, preparing reports, and coordinating with stakeholders for the successful implementation of fibre optic projects. The ideal candidate will possess strong analytical and problem-solving skills, proficiency in SQL scripting, and excellent communication and presentation abilities.

Responsibilities:

• Manage and maintain databases, updating project progress and remarks as necessary.
• Script and prepare data for various reports and presentations.
• Collaborate with teams to ensure data accuracy and completeness in reports.
• Prepare and distribute weekly reports and presentations.
• Analyze prepared reports, presenting results and findings to stakeholders.
• Coordinate with inter-departmental stakeholders, escalating exception orders within the Operations department and monitoring project status until completion.
• Perform other related duties as assigned by the Manager.

Requirements:

• Degree/Diploma in an Engineering discipline, with relevant working experience preferred.
• Experience in SQL scripting and database management.
• Ability to collaborate effectively with various stakeholders.
• Strong attention to detail and organizational skills.
• Demonstrated strong analytical and problem-solving skills.
• Proficiency in Microsoft Office, particularly Excel and PowerPoint.
• Knowledge of fibre optic networks is advantageous.

Interested candidates who wish to apply for the advertised position, please email us an updated copy of your resume.

We regret that only shortlisted candidates will be notified.

Job Code: PRIT

EA License No.: 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

• Liasing with our external network team
• Monitoring network performance and addressing issues in a timely manner.
• Maintaining server hardware and software
• Performing routine maintenance tasks, such as system backups, updates, and patches.
• Providing end-user support for desktops, laptops, and mobile devices, including hardware and software troubleshooting, installation, and upgrades.
• Collaborating with internal teams and external vendors on complex technical issues
• Implement infrastructure improvements.
• Develop and document IT policies, procedures, and best practices.
• Conducting regular security audits and implementing measures to protect network and data from cyber threats.
• Actively participate in IT projects, such as system migrations, upgrades, and implementations.

Rotation Shift required:

AM shift - 9:00am to 6:00pm

PM shift - 3:00pm to 12:00am

• Responsible to collect business requirements and translate them into functional requirement specifications.
• Manage the SDLC of assigned projects from initialization to closure.
• Liaise with vendors to ensure successful software system delivery and technical feasibility.

Requirements:

• Degree in Computer Science or the equivalent
• At least 2 years of experience in software development and maintaining web and mobile applications.
• Proficient in frameworks such as Angular, Spring Boot and in Unix/Linux based environment.
• Strong knowledge in programming such as Java, JavaScript, Angular, Unix Shell Scripting and relational databases and related scripting such as Oracle, SQL, mySQL.
• Willing to take a contract role with a possibility of conversion to permanent.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Attention!!

A world leading Energy Trading Firm has opened up a special spot in their automation team and they are looking for Senior Automation Test Analyst!

Are you looking to enter into a specialized commodities market? Are an experienced individual coming from trading/investment banking background?

Then this is the role for you!

You will have minimum 8 years of experience in testing, highly experienced in C#/.net and FlaUI, and confident in team-management as you will be leading your own automation framework team in the future!

Collaborating in a close knit team where your performances will be noticed and rewarded, you will have the opportunity right now to work individual contributor, and as a team lead in the future.

Your responsibilities will include:

• Provide inputs to detailed test plan.
• Design UI and Data comparison automated tests.
• Implement automated tests using .net, C# and specflow.
• Scale the existing automation framework by adding new functionalities.
• Provide dev estimates to develop automation scripts and release test activities.

You will have:

• Minimum 8 years of experience in software testing
• Minimum 4 years using C# / .net scripting for UI automation.
• Experience using .net UI automation of Windows Automation' frameworks (Must have).

If the opportunity to work in a leading trading firm sparks an interest in you, seize the chance and apply for immediate consideration!

Overview / Brief

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally.

Diversity & Inclusion

LDC is driven by a set of shared values and high ethical standards

Diversity is part of our DNA. LDC strives to create a diverse and inclusive work environment where people can thrive regardless of gender, sexuality, ethnicity or background.

Sustainability

Sustainable value is at the heart of our purpose as a company

We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us.

Main Responsibilities:

This position will support the Palm and Veg-oil Product Line by analyzing internal and external data sources, ensuring that palm research remains consistently updated, well-informed, and adaptable to market changes.

• Maintain the research database and dashboards, ensure its integrity and accuracy.
• Proactively monitor external data and market intelligence, stay abreast of routine releases, policies, and market trends.
• Analyze and interpret data and information to extract valuable insights.
• Collaborate with the origination research team and Destination PIC to ensure our export demand estimations accurately reflect market dynamics.
• Assist in production estimation and adjustment for both long-term and spot projections, while regularly monitor and update weather indicators.
• Assist in the analysis of new projects and initiatives, provide insights and fundamental-driven analysis to facilitate decision-making processes within the platform.

Experience

• 0-2 years of working experience in research trading or agricultural markets, understanding of agricultural fundamentals.
• Communication – Effective distribution of trading strategies and ideas
• Collaboration – Be able to coordinate research with other stakeholders
• Strong written and verbal communication skills
• Ability to interpret and analyse qualitative and quantitative information

Other skills (Computer Skills, etc)

• Proficient in Microsoft Excel, Power BI. Experience of SQL, Python/coding is beneficial.
• Good to have knowledge in commodity derivatives.

Languages:

• English (Fluent)

Academics

• Bachelor’s Degree in Finance, Economics, Business Analytics or other related fields

• Perform troubleshooting for client platform related problems
• Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
• investigate & provide temporary &/or permanent resolution of incidents escalated
• Liaise with support vendors for maintenance, support or issues resolution
• Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project • Any ad-hoc duties assigned / required.

Responsibilities

• Perform AML monitoring/review on Trade post-transaction files.
• Review/investigate Trade manual screening alerts and red flag escalated by trade processing team for potential sanction violations in accordance with SMBC policies.
• Ensure that review and investigation conclusions are adequately and properly documented for regulatory/audit level review.
• Coordinate and/or prepare the required management information reporting data as applicable
• Perform daily name screening alert clearance
• Investigate and report discrepancies and irregularities arising from transactions, system failure, etc and resolve issues including handling stakeholder’s complaints and escalating all issues to Group Head / Deputy Group Head promptly.
• Other tasks as assigned by Group Head / Team Lead
• Regular update of Procedures and Manuals to ensure the group operations is in accordance to SMBC policies, audit comments and in compliance to local as well as related overseas law and regulations
• Contribute in key initiatives and other ad hoc projects as needed

Requirements

• Bachelors degree
• Able to link diverse information to build a full picture and spot inconsistencies
• Possesses knowledge of MAS regulation on AML and Sanctions requirements including KYC, Screening
• Strong team player
• Good communications skills, hands on, independent and proactive in carrying out investigation on customers and/or transactions. Able to work with front office and back office

Responsibilities:

• Coordinate the importation process for vehicles, including preparing and submitting import documentation to relevant authorities.
• Liaise with 3rd party companies, customs agents, and government agencies to ensure timely clearance of imported vehicles.
• Verify import documents for accuracy and completeness, including invoices, bill of lading, and import permits.
• Communicate with suppliers to track shipments and resolve any issues or delays.
• Update import records and maintain documentation in accordance with company policies and regulatory requirements.
• Coordinate with internal departments, such as sales and logistics, to ensure seamless integration of imported vehicles into inventory.
• Assist with customs clearance procedures, including tariff classification, valuation, and duty calculations.
• Handle inquiries from internal stakeholders and external parties regarding import procedures, documentation requirements, and shipment status.
• Stay informed about changes in import regulations, tariffs, and customs procedures to ensure compliance and minimize risks.
• Support continuous improvement initiatives to streamline import processes and enhance efficiency.

Requirements:

• Diploma in business administration, logistics, supply chain management, or a related field.
• Minimum of 2 years of experience in import/export operations, preferably in the automotive industry.
• Familiarity with import procedures and customs regulations in Singapore, including HS codes, GST, and customs documentation requirements.
• Proficiency in using import-related software and systems, such as TradeNet and customs declaration platforms.
• Strong attention to detail and accuracy when reviewing import documents and completing customs declarations.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal teams and external stakeholders.
• Ability to prioritize tasks and manage multiple deadlines in a fast-paced environment.
• Analytical mindset with problem-solving skills to resolve import-related issues and discrepancies.
• Proactive attitude and willingness to take initiative to improve import processes and address challenges.

Interested candidates who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R23114347 (Pang Xue Ni)

Morgan McKinley is looking for a Partner Support Specialist (Trust and Safety) to join our client, a multinational social media technology company.

Ideal candidate should be a support specialist (Subject Matter Expert) in a trust and safety environment and must have top notch communications skills to deal with high level stakeholders.

Key Responsibilities:

• Address user inquiries promptly, ensuring quality, speed, empathy, and accuracy.
• Foster cross-functional communication and collaboration to resolve partner issues efficiently across teams.
• Develop expertise in user support, effectively resolving inbound product inquiries and issues.
• Investigate and resolve escalations from internal stakeholders.
• Cultivate deep knowledge of key product.
• Provide recommendations to enhance user experience, optimize product workflows, and address support-related areas.
• Identify trends, devise solutions to improve team workflows, introduce new processes, and enhance partner experience.
• Identify and address fraud trends impacting users.
• Proactively investigate, troubleshoot, and resolve sensitive escalations.
• Foster strong cross-functional partnerships with various teams at the company to implement integrity solutions effectively.
• Flexibility to work up to 16 hours per month on weekend and holiday shifts.

Qualifications:

• Bachelor's degree or equivalent.
• 3+ years of experience in support roles directly engaging with clients or users in a technology industry.
• Exceptional communication skills for engaging with internal and external high-level stakeholders.
• Proficiency as a Subject Matter Expert in troubleshooting, issue triaging, problem-solving, and issue identification.
• Ability to communicate issues, risks, and resolution paths clearly and effectively.
• Experience collaborating with multiple cross-functional and global teams.
• Resilient mindset, capable of adapting to changing priorities and evolving knowledge.
• Strong problem-solving and analytical skills.
• Attention to detail and ability to adhere to strict operational procedures.
• Customer-focused approach.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.


Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

Job Description

Responsibilities:

• Coordinate the importation process for vehicles, including preparing and submitting import documentation to relevant authorities.
• Liaise with 3rd party companies, customs agents, and government agencies to ensure timely clearance of imported vehicles.
• Verify import documents for accuracy and completeness, including invoices, bill of lading, and import permits.
• Communicate with suppliers to track shipments and resolve any issues or delays.
• Update import records and maintain documentation in accordance with company policies and regulatory requirements.
• Coordinate with internal departments, such as sales and logistics, to ensure seamless integration of imported vehicles into inventory.
• Assist with customs clearance procedures, including tariff classification, valuation, and duty calculations.
• Handle inquiries from internal stakeholders and external parties regarding import procedures, documentation requirements, and shipment status.
• Stay informed about changes in import regulations, tariffs, and customs procedures to ensure compliance and minimize risks.
• Support continuous improvement initiatives to streamline import processes and enhance efficiency.

Job Requirement

• Diploma in business administration, logistics, supply chain management, or a related field.
• Minimum of 2 years of experience in import/export operations, preferably in the automotive industry.
• Familiarity with import procedures and customs regulations in Singapore, including HS codes, GST, and customs documentation requirements.
• Proficiency in using import-related software and systems, such as TradeNet and customs declaration platforms.
• Strong attention to detail and accuracy when reviewing import documents and completing customs declarations.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal teams and external stakeholders.
• Ability to prioritize tasks and manage multiple deadlines in a fast-paced environment.
• Analytical mindset with problem-solving skills to resolve import-related issues and discrepancies.
• Proactive attitude and willingness to take initiative to improve import processes and address challenges.

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (GOH JIA ZHEN CRYSTAL)

Job Role

• To provide proactive, timely, effective and efficient support to the business users in the Enterprise domain.

• To perform production support activities which involve assignment of issues, issue analysis and resolution within the specified SLAs in the Enterprise domain.

• To own issues and initiatives in the Enterprise domain, and work with the various teams to develop solutions for the users.

• To collaborate with business partners, third party vendors, and technology teams to facilitate the support process and work toward timely and effective issue resolution

Responsibilities:

• Work in the Enterprise domain support team; provide proactive, timely, effective and efficient support to the users in the Enterprise domain space

• Adopt standard Incident Management workflow and processes, i.e. logging incident tickets in a timely manner, following proper Change Management processes, and broadcasting quality issue/impact emails to stakeholders

• Embrace standard Change Control Management practices, procedures and guidelines for application releases and roll-outs

• Participate and collaborate with the Development team in requirements gathering, clarifications, and analyse impact on issues or users’ requirements

• Assist the Development team as needed by validating fixes or enhancements to ensure problems have been adequately resolved

• Participate in annual DR/BCM activities or infrastructure-related upgrades

• Utilize software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution

• Troubleshoot 2nd level technical support issues by identifying the root cause and working closely with users and various IT teams

• Be the important bridge between Users and Development team and provide regular updates to all relevant parties

• Articulate and escalate the support issues with detailed investigation/ findings to the Development team if it requires any code change

• Manage and follow up on Problem tickets (those issues escalated to Development team) to make sure that they are resolved and that any implemented fixes are rolled out into Production

• Be the main gate keeper of the Production environment by adopting a proactive approach to being updated and informed on any and all upcoming Production environment changes

• Be proactive to identify any potential risk(s) in upcoming Production environment changes, and flag that to the Development team or Users

• Participate in testing to ensure that only quality defect fixes are rolled out into Production environment

• Identify areas of improvement to drive down the support volume

• Perform system monitoring and set up alerts to improve incident resolution times

• Manage incidents and collaborate with other technology teams as necessary for incident assignment and resolution, identify root cause and corrective actions, and track improvement actions until closure in compliance with the bank standards.

• Review incidents and ensure agreed Service Level Agreement (SLA) are met with various business stakeholders.

Requirements:

• Good team player, independent, proactive and self-starter with excellent interpersonal and communication skills

• Strong analytical and good problem-solving skills

• Ability to work in a fast-paced and team-oriented environment

• Able to adapt to a dynamic change environment, provide on-call 24/7 support and have a positive attitude towards learning on the job.

• 2 – 5 years of hands-on support experience in BMC Remedy, K2 software

• Experience in working with some of these technical platforms or programming languages – MS Windows, Unix, SQL, Unix scripting, Control-M

• Experience working in an ITIL-driven environment, and working knowledge of ITIL principles and processes preferred

Responsibilities

• Responds to employee enquiries, providing support on hardware and software issues.
• Keep communication with the employee open to avoid any misunderstandings.
• Work closely with the regional team to ensure that group practices and standards are followed.
• Follow the IT Policy and Procedures; comply with all internal and external regulations.
• Work closely with external vendors for the best interest of our company.
• Working outside of office hours may be required.

Skills and Qualifications

• Ideally 4-6 years of IT support experience within the financial services industry.
• Experience in supporting voice systems (BT Turret or Cisco IP Telephony) is preferred.
• Network and Data Centre operation experience is favorable.
• Minimum 3 years solid trading floor support (preferrable supporting Fixed Income).
• Strong vendor management skills are required.
• Have the ability to work as part of a team whilst also being comfortable working without supervision.

If you are interested in this position, please click “Apply Now” and we will review your qualifications & reach out to you for further discussion & next steps.

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502

Registration No: R1876903

Responsibilities：

• Support security developments (such as evolving threats, new or enhanced security controls or changes to the technical infrastructure)
• Ensure that all Infrastructure related procedures, operation guide, architecture diagram, hardening baselines, security metrics, etc documents shall be reviewed annually or updated whenever there are changes within a month.
• Be responsible for strengthening Customer’s cyber security posture against cyber threats through vulnerability management, incident response and analysis, threat hunting and security operations.
• Manage Customer’s Cyber security operation and manage the reporting and handling of cyber security incidents.
• Perform Vulnerability Management leveraging on MVMS.
• Perform daily checks on the Endpoint Detection Response/Database Activity Monitoring dashboard for any abnormalities.
• On boarding of subscribed servers and infrastructure devices to MVMS.
• Provide supporting documents for audits
• Perform Monthly Vulnerability Assessment, Quarterly Vulnerability Assessment for servers and network equipment.
• Work with application and infrastructure team to to ensure compliance and regulatory requirements and industry standards

Requirements;

• Diploma/degree in computer studies
• 2 years of experience working in a security operations, incident response, vulnerability management or related field.
• Demonstrated experience in network security, server security, endpoint security, web security etc.
• Strong knowledge of security principles, technologies, and industry best practices.
• Experience with log analysis, malware analysis, and network traffic analysis.
• Excellent analytical and problem-solving skills, with the ability to quickly identify and respond to security incidents, analyze complex security issues and develop effective solutions.
• Hands-on experience in security appliances such as IBM Guardium, MMVS, Carbon Black, Cyber Ark is a definite advantage.
• Experience in IT security/support operations with willingness to learn above mentioned tools are encouraged to apply. Experienced candidates will be considered for team lead role
• Willing to work in rotational shift environment (including weekends and night shift).

Who we're looking for

We are looking for an experienced financial analyst to join our Singapore Finance team.

The team

Our Singapore Finance department is the regional finance hub for Schroder’s Asia business. It is responsible for:

• Financial Control: Preparing annual accounts, reviewing the month end financial close, preparing tax and indirect tax returns, preparing regulatory returns, liaising with external advisors (auditor, tax consultants); managing cashflow and liquidity of the businesses;
• Finance Operations: Accounts payable, accounts receivable, performing the month end financial close, balance sheet reconciliations
• Management Reporting: Providing monthly analysis of business performance, responding to ad-hoc analysis requests and preparing the annual budget.
• Financial Business Partnering: Working with stakeholders to partner commercially to promote the right decisions for Schroders

About Schroders

We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future.

We have around 5,500 people on six continents, and we've been around for over 200 years, but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper.

What you'll do

• Ensure financial and management reporting deliverables are completed accurately and promptly;
• Ensure critical analysis and inputs into global and regional finance projects that have been assigned and to manage deliverables to see that are completed to expectations and on time
• Manage and support the preparation of regular, ad-hoc and thematic performance reports and to analysis trends, financial information and business performance to provide insights to drive business decisions
• Actively involve in the preparation of the Group and regional budget and ongoing forecast tracking, including data collation and analysis

The knowledge, experience and qualifications you need

• Degree graduate in Accountancy or Qualified Accountant
• Minimum 8 years of experience in financial control and management reporting within the financial services industry
• Minimum 5 years of experience in asset management.
• Experience working on corporate accounting system (e.g. Oracle, SAP, HFM)
• Experience working on excel and data analytics
• Possess business curiosity to identify revenue growth and cost rationalisation opportunities
• Experience with stakeholder management

What will be good to have

• External audit work experience

We're looking for the best, whoever they are

Schroders is an equal opportunities employer. You're welcome here whatever your socio-economic background, race, sex, gender identity, sexual orientation, religious belief, age or disability.

*Salary expectations of candidates will be considered when assessing suitable candidates. Due to the high volume of applicants, only shortlisted candidates will be contacted.

Job Reference: SIN02137

Job Summary Supervision Platform Division Sitting within the Information Technology Department, the System Analyst is:

Key Responsibilities

• Manage and direct the day-to-day operations of IT services. • Manage outsourced vendors and in-housed contractors to meet the delivery and operation needs of IT services.

• Manage change request, service request and production support issues and ensure service levels are met;

• Review system designs and technical specifications to ensure all requirements are captured to meet system objectives

• Review post production issues and identify root cause and work with vendors on preventive measures;

• Plan, execute and support system implementation, software/hardware upgrades and security patches;

• Manage the verification of software patches and upgrades for applications;

• Measure, monitor and continuously improve performances of IT services; What we are looking for

• Bachelor or higher degree in IT or equivalent

• At least 3 years of relevant experience in application production support on Java and .NET applications in both Unix and Windows operating environments.

• Experience in incident management, problem management, release management, root cause analysis and deployment.

• Understand SDLC and experience working with business users, various IT teams and vendors.

• Knowledge of web languages (e.g. HTML/CSS, JavaScript);

• Familiarity with databases (e.g. Oracle, Microsoft SQL) and application servers (e.g. IIS, WebSphere Application Server);

• Positive attitude and able to work under pressure;

• Excellent technical troubleshooting skills;

• Self-driven, creative and team-oriented person with good interpersonal skills;

• Sound understanding of the technical aspects of systems integration in an environment with diverse technology;

• Strong communication skills and ability to influence to gain consensus from multiple stakeholders when required;

• Possess strong information acquisition, analytical and problem solving skills;

• Good organization skills and able to work with minimal supervision in a rapidly changing environment;

• Certification or formal training in ITIL will be an added advantage

Description

PRINCIPAL DUTIES AND RESPONSIBILITES

• General Scope:

o Provide on-site technical support for PCs (software and hardware), voice equipment & mobile device (Smartphone and Tablet)

o Physically set up computers and software system installation

o Perform basic hardware moves and changes

o Record and manage all incidents and requests in ticket-tracking system

o Ensure timely resolution of issues by acquiring necessary information to best measure impact to the customer

o Develop and update new and existing process

o Proactively inform management of trends, significant problems and expected delays

o Provide other IT-related support as required by the business

o Documentation of products support and processes

o Update and manage inventory on new incoming hardware orders

o Communicate with vendors for incoming hardware orders and repairs

• Project Focus:

o Resource will need to assist users to migrate BYOD (Bring your own device) to CP (Corporate phone) where device platform includes iOS and Android

o Support includes but not limited to, assist user to setup new phone, troubleshooting during migration, get user sign off to show work completion, inventory tracking and reporting

Qualifications

LANGUAGE

• English: Advanced level - strong verbal, written, listening communication experience

EXPERIENCE

• 2 to 5 years of IT support experience

• Solid understanding of PC hardware/peripherals

• Exposure of mobile OS such as Apple iOS and Google Android

• Good working knowledge and IT experience supporting Microsoft Windows configuration, desktop administration, Microsoft Office suite

• Basic understanding of network and server-side infrastructure

• Experience in delivering superior customer service experience

SKILLS

• Ability to make sound decisions following approved procedures in a fast-paced environment

• Ability to effectively manage multiple tasks occurring simultaneously

• Ability to work independently with little supervision

Working Hours Coverage

COVERAGE HOURS

· Monday to Friday

· 9:00 – 18:00

· 8 working hour per shift defined by team manager within coverage hour above

· Extreme weather WFH/remote coverage

PAID OVERTIME WORK

· Required occasional non-office hours (weeknight, weekend & Holiday) paid overtime work on team rotation basis

• 12 months direct contract (Renewable, convertible to full time if performance is good)
• Must have: Business Japanese is essential to support Japanese Stakeholders.
• Work location: Mapletree Business City

Job Summary:

The Senior Management Executive Assistant is responsible for providing comprehensive administrative support to the Senior Management team, including managing schedules, organizing meetings, handling travel arrangements, and facilitating communication with stakeholders, particularly Japan HQ.

Key Responsibilities:

- Organize and manage the Senior Management's schedule, calendar, and meetings.

- Arrange flights, hotels, dinner reservations, and other travel logistics for the Senior Management team.

- Prepare agendas, meeting materials, and facilitate management meetings.

- Coordinate meetings in Japanese as necessary and liaise with Japan HQ.

- Handle personal issues and run errands for Senior Management.

- Compile, transcribe, and distribute minutes of meetings.

- Prepare and submit expense reports, attend to queries from Finance & Accounting.

- Ensure day-to-day cleanliness and readiness of Senior Management rooms.

- Coordinate drivers' scheduling and logistics.

- Handle necessary pre-approval applications with Government related bodies.

- Communicate with IT Department to troubleshoot Senior Management’s equipment when necessary.

- Coordinate with reception to arrange couriers and check and distribute mails.

- Maintain document filing and name card database.

- Welcome and escort VIPs or guests to meeting rooms, and order beverages.

- Order bento for lunch meetings and check dietary requirements for attendees.

- Assist in the preparation for new staff, including setting up equipment and name cards.

- Perform ad hoc secretarial duties and administrative tasks as assigned.

Qualifications:

- Diploma/Degree in Business Administration or related field.

- Minimum 2-3 years of relevant experience in secretarial duties supporting senior management.

- Ability to speak and write in Business Japanese to liaise with Japan HQ.

- Experienced in handling complex travel schedules and coordinating with Japanese expatriates.

- Proficient in Microsoft Office suite (Word, Excel, PowerPoint).

- Meticulous, organized, with excellent interpersonal and communication skills.

Interested applicants can apply directly to [email protected]

Responsibilities:

• Perform troubleshooting for client platform related problems.
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated.
• Provide timely status updates to relevant parties.
• Perform service request related to client platforms.
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
• Involve in client platform implementation/upgrade project.
• Manage client platform implementation/upgrade project.
• Perform on research/evaluation of client platform tools.
• Provide systems related technical advice to customers or project team.
• Manage client platform management systems.
• Manage systems changes through change request process & provide status reports to the relevant parties.
• Perform client platform related presales tasks.
• Gather business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design.
• Ensure service level meet requirement. Propose and implement action plan when required.
• Established facility management standards/best practices to ensure
• operation consistency across project/facility management teams.

Requirement:

• Minimum NITEC in IT relevant discipline (CH)
• Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals
• Knowledge of operating systems, software applications, and remote connection systems

Overview of the Job

We are currently looking for a Senior Data Analyst to join the Mindshare Regional team.

The Senior Data Analyst will be responsible for data-driven analytics solutions and working with respective account teams to drive performance in delivering marketing and campaign objectives.

This person will be focused on developing and delivering reporting, insights and analytics solutions across a key global account that we have won recently. The manager will also play a supportive role to the client lead across advanced analytics projects, whilst providing training & development for executive level team members.

They should have excellent communication skills, strong project management skills, stakeholder management experience and an eye for process iteration with a focus on delivering high levels of service for client success.

In addition, as a member of the regional team based in Singapore, you will be guiding market teams, through the delivery of training & enablement plans, coordinating regional technology project rollouts, and being an escalation point for market support.

Reporting of the role

This role reports to the Client Lead

3 best things about the job:

• Be a member of a high performing team focused on technology, data, partners and platforms, a key strategic growth area for GroupM and WPP.
• Work in an environment that promotes freedom, flexibility, empowerment and diverse working styles to solve real business problems.
• The opportunity to learn and collaborate with a wide range of stakeholders across Mindshare and its business units in APAC.

Responsibilities of the role:

• Develop and execute Regional Data Integration Frameworks that combine multiple sources of data to provide a holistic understanding & reporting of what levers can to be used to drive marketing & digital execution.
• Work closely with Activation & AdOps teams on naming conventions, data organization and creating processes for the team to harmonize multi-platform data for quick access & analysis.
• Provide advanced analytics reports utilising respective tools (ad servers, web analytics platforms, clean rooms), to be used for optimisation purposes.
• Deliver audience-based strategies (e.g. rules based segmentation) for media activation.
• Create custom data-driven attribution models for digital campaigns.
• Develop client advanced omni-channel measurement solutions such as cross-device, offline to online, cross channel etc
• Design & setup A/B tests for implementation with the respective buying teams.
• Contribute actional insights for post campaign analysis reports for clients.
• Manage project timelines and deliverable schedules, communicate with stakeholders & raise issues with respective leads as required.
• Provide training & support to executives in their responsibilities and developing new capabilities for their growth.
• Any other ad-hoc projects or tasks relevant to the position.
• Build a great working relationship with your team, market teams and client team, operating seamlessly together to deliver success for our clients, across the briefing, booking, set up, optimisation and reporting processes.

What you will need:

• Bachelor’s or Graduate Degree in in a relevant quantitative field (Statistics, Engineering, Computer Science, Economics or Analytics preferred)
• 3-4 years of related work experience in the field of marketing analytics, reporting, data management and/or technology.
• Demonstrated experience working a dynamic and agile team environment
• Thorough understanding of online marketing (social, programmatic, search) & digital media metrics.
• Proven ability to extract insights from data and present findings.
• Advanced dashboard/visualisation capabilities (eg. Tableau, Datorama, PowerBI)
• Strong SQL experience, having worked with at least one of the major DBMS (SQLServer, MySQL or Postgres
• Exposure to Front-end web development (HTML, CSS) and/or web API development (PHP, Java, C#, Python, cURL)
• Demonstrated capabilities working with media data within ad servers (CM360, Sizmek) DSP's (DV360, TTD) and clean rooms (ADH preferred)
• Accreditations/Experience utilising web (eg GA360, AA) & App analytics (eg Firebase, Appsflyer, Kochava) platforms
• Highly organised, detail orientated, QA-focused with demonstrated project management capabilities
• Flexibility to work in a cross-functional team but also have the initiative to problem solve independently
• The following will be highly regarded:
• Advanced analytical skills across multiple statistical tools & methods
• Working knowledge cloud computing services for Analytics, preferably GCP (e.g. BigQuery, AutoML Tables)
• Intermediate to advanced Python including Python packages for Data Analysis
• Comfortable with direct client & partner engagement

Team Structure

You will operate in a matrix structure where you will work with strategy & implementation teams and lead conversations across consumer funnel, audience segmentation, rolling up data to deliver insights to the team to action the data leveraged insights you can draw out.

More About Mindshare

Mindshare is a media services company that accelerates Good Growth for its clients. Our company values of energy, empathy and impact bind together our diverse global family of 10,000 people from every culture and with every specialist skill you can imagine. You can check out some of our people’s stories on LinkedIn or Instagram or hear about the company in their own words here. Mindshare is part of GroupM, the world’s leading media investment company, and WPP, the world’s largest advertising holding group.

About GroupM Singapore

GroupM Singapore operates in one of the most dynamic and exciting environments in the world. Although it is a small domestic market, there is a vibrant media industry which is undergoing rapid evolution as digital technology reshapes the way marketing supports advertisers’ needs. Being at the crossroads of Asia means, that aside from the local clients and media owners, we also have a high proportion of multi-national clients, renowned brands and media owners. Making GroupM Singapore the Number One organisation to join and develop your career in media investment.

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

Job Position Summary

• Liaise with Manager/ Superintendents for prompt supply of technical spare parts or vsl repair jobs or annual services.
• Handle purchasing activities as well as arranging logistic to connect the spares to the vessels.
• Tally Accounting system and Issue PO to vendor.
• Send enquiry/ requisitions to suppliers for owners asset purchases and as required.
• Liaise with vessels on any information required pertaining to requisitions.
• Follow up with quotation from suppliers.
• Prepare purchase order and delivery order/ proforma invoices/ packing list, etc.
• Assist in logistics arrangement (air freight/ sea freight/ land transport/ sea transport)
• Liaise with agents and ships for supply of spare parts and repair services to vessels at convenient ports.
• Document filing / printing of Invoices.
• Other duties as assigned by Manager/ Superintendents/Line manager.

Key Roles and Responsibilities

• Handling enquiries of vessel repairs/ services/ technical supplies worldwide as required and guided by Supt.
• Provide delivery note/ proforma invoice/ packing list to the vendor for delivery.
• Assist in logistics arrangement (air freight/ sea freight/ land transport/ sea transport)
• Document filling/ verifying vendors cost/ take approvals for add cost from clients and submit to accounts to raise the invoices for the completed jobs.

Qualifications
• Minimum Diploma/ or its equivalent.
• With at least 6 Months -1-year years working experience preferably in Shipping Industry/ Marine Repair Companies.

• Fresh graduates are welcomed to apply

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Supports mapping and reviewing existing business processes for cost savings, quality improvements, increased efficiencies, and reduced risks.
• Evaluates the viability and feasibility of solutions to enhance business processes.
• Elicits and analyzes business and information requirements, translating them into analytic and reporting specifications.
• Assists in developing business cases, defining benefits, solutions, and associated risks.
• Collaborates with stakeholders on User Acceptance Testing.
• Recommends, identifies, and gathers data from internal systems and external sources, ensuring data quality.
• Mines data to identify trends, patterns, and correlations, designing reports using visualization tools.
• Supports change management plans, develops technical documentation, and conducts user training.

Requirements

• At least 3 years of relevant working experience
• Holds a Bachelor's Degree in Business Analytics or equivalent
• Proficient in business needs analysis, including gap analysis and capability analysis.
• Experienced in business process re-engineering with knowledge of Lean Six Sigma and Agile Methodology.
• Skilled in data engineering, analysis, and visualization using tools like SQL, Python, Tableau, Qlikview.
• Competent in software testing.

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Interested Applicants
Please WA Bryan Tay @ 97559161
Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568