Job Responsibilities:

• Collate large, complex data sets from diverse data sources
• Responsible for data preparation, data mining, to generate and identify opportunities through analytics.
• Perform exploratory data analysis and provide rapid iterations to refine issues and identify potential solutions
• Interpret and effectively communicate analytical findings and insights to both technical and non-technical stakeholders, facilitating data-driven decision-making
• Play a role in advancing data science infrastructure, tools, and frameworks to enhance efficiency in data analysis, experimentation, and model deployment
• Abide and adhere to data governance policies in servicing data extraction or report requests, metrics and dashboards

Job Requirements:

• Master’s / Bachelor’s Degree in a quantitative discipline (e.g., statistics, biomedical informatics, computer science, applied mathematics, or similar), with 3 years of relevant experience
• Possessed experience with Python, R, or similar programming languages
• Working knowledge of data analysis tools and databases
• Strong analytical skills, with experience solving problems using data and providing practical business insights
• Comfortable with dealing with sets of data points from different sources
• Excellent communication and interpersonal skills to effectively collaborate with diverse stakeholders

To apply, please visit www.gmprecruit.com and search for Job Reference: 24105

To learn more about this opportunity, please contact Yi Fang at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Law Yi Fang | Registration No: R1113115

Overview:

This is an opportunity to directly work in a health services sector as an Application Support Engineer (L2 Support).

Responsibilities:

• Provide level 2 application support, liaise with level 1 and level 3 support teams within the company and other organizations to resolve incidents and recover service.
• Provide 24/7 primary application maintenance and support.
• Work with level 3 support teams to fulfill service requests and change requests.
• Document and track incidents, service requests, change requests and provide regular progress updates.
• Coordinate closely with support teams to test and deploy defect fixes, enhancements and patches to production environment.
• Lead and coordinate regular system maintenance and upgrade activities such as monthly maintenance, patching and hotfix deployments.
• Review and update project documentation and processes.
• Work with procurement team and vendors to procure necessary software and services.

Requirements:

• Must have Degree in Computer Science, Computer Engineering or equivalent.
• At least 2 years experience in application support and operations.
• Good understanding of IT technologies, methodologies and processes including SDLC and Agile.
• Experience in application support and maintenance for mobile applications and web portals.
• Good track record in managing business users and working with other support teams.
• Strong analytical skills and ability to work independently.
• Experience in healthcare industry is an added advantage.

Morgan McKinley Pte Ltd

Cedric Ferreras

EA Licence No: 11C5502

EA Registration No. R1870889

5.5 Days 8.30am to 5.30pm // 8.30am to 12.30pm
Location: Boon Keng

Job scope:
1. Issue delivery order and cash invoice
2. Check purchasing documents to ensure correctness and adequacy
3. Purchase follow up to ensure timely delivery, collection and checking the delivery performance of supplier
4. Handle Email and any other duties as per assigned by supervisor

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Mandatory Skills

• As a Business Analyst, you will be involved in the software development life cycle and agile methodology from project initiation, requirements, application development, implementation, maintenance and post-implementation review phases.

• The broad area of your role covers the following:

• Liaise extensively with external, internal clients and vendors;

• Lead design thinking sessions and requirements discussion with customers; conduct requirement analysis to ensure the implementation feasibility of functional specifications. Highlight requirement gaps, disproportional construction efforts, technical challenges and any other issues;

• Successfully translate users’ requirements into use cases, technical solutions;

• Present and communicate functional requirements and use cases to the technical and development teams and ensure system meets functional and system requirements;

• Define system-level application architecture, high-level and detailed design, architectural policies and principles, implementation risks and mitigation measures, etc;

• Engage customers to explain the rationale of architecture’s selection, or other technical issues;

• Prepare documentation, such as requirements and functional specification, design specification, enterprise class structure, data and application management framework, interfacing, infrastructure requirements, data migration approach, etc; work closely with customers to review and sign-off documentation;

• Prepare system training programs and conduct training to the customers;

• Develop test plans, cases and results and trace to requirements to ensure comprehensive test coverage. Measure test results with customers’ required outcome;

• Perform functional and backend testing, review results and logs, resolve test issues and ensure application quality;

• Perform test briefing to the stakeholders and support UAT.

• Trouble-shoot system problems faced by the project team, customers and follow up till resolution

Requirements:

• Must have experience working in banking domain;

• Degree in Computer Science and Engineering;

• Minimum 2 years onwards of relevant experience as a Business Analyst and tester in Java environment.

• Strong analytical skills and possess stamina in following up on issues reported till its resolution;

• Experience in issues/problems and change management processes;

• Ability in analysing system backend logs and performing data mapping and categorisation;

• Able to perform functional and backend testing activities and ensure traceability to requirements;

• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, good writing and communication, negotiation and interpersonal skills including strong persuasive technique and an eye for details;

• Development skillset Java environment, well verse in Jira and SQL is an added advantage.

Work with stakeholders in Trading Business Operations Technology and PMO to run meetings.

coordinate and gather business requirements.

Work with stakeholders across Business lines for transformation projects to understand their

business and process

Understand current business process and provide functional design inputs for the proposed

technology solution

Create high quality documentation for Business and Functional Requirements

Manage traceability of requirements from BRD till Test Plan Results

Analyze huge data sets create flow diagrams prepare high level summaries and workflows

Work in close coordination with the development leads on enhancements and defects and assist with troubleshooting resolution of application defects.

Engaging successfully with software developers and testers to ensure quality delivery on time Planning estimating managing risks and issues project reporting managing stakeholders and

building strong relationships with the business

Assist in project execution through JIRA providing tracking to technical teams and status updates to internal and business stakeholders.

Subject Matter Expertise Technology Partnership

Shape the strategic architecture for the application by working closely with the development leads and by defining solutions that are robust and aligned with the technology roadmap.

Develop best practices to be used in evaluating selecting and implementing technologies for use within FXLM technology more broadly.

Monitor new developments in data visualization and analysis technology across ICG and in the

industry more generally and provide recommendations about new technology adoption.

Development Value

This role offers the opportunity to partner with Senior Business and Technology leaders and define the next generation Operations Technology platform to be used within Citi’s FXLM business As the platform

supports all products traded within FXLM business including FX Rates FI Money Market Derivatives

the role has high visibility and individual will be considered a critical partner across the various technology and business stakeholder teams

Knowledge Experience

’ Experience as Business Analyst with any Investment Global Bank in Foreign

Exchange Trade Processing Risk Management areas

Should understand full front to back workflow for minimum of two asset classes.

FX FI MM Derivatives viz deal capture deal execution risk management confirmations

accounting settlements etc. ..

Familiarity with SDLC and Agile development methodologies

Knowledge of FX Options Bonds Rates is a plus.

Essential Skills Competencies

Excellent written and verbal communication skills ability to transform business requirements into precise functional technical specifications.

Strong analysis skills

Ability to create business analysis from scratch ability to troubleshoot data quality issues.

Ability to work as part of various teams and under pressure.

Able to prioritize conflicting tasks identifying what is essential and focusing.

Position: Functional Business Analyst
Employment Type: 1-year Agency Contract (Highly Renewable)
Location: Alexandra

Job Objectives

• A Functional Business Analyst who is Success-driven and Focused business analyst bringing extensive expertise of automating manual processes, diagnosing existing inefficiencies and proposing innovative solutions based on specified needs.
• The Functional Business Analyst must have expertise in the cards and unsecured domain and excellent stakeholder management capability with an extensive understanding of cards fraud functionality and fraud enterprise systems.

Key Responsibilities

Stakeholder and Communication Management:

• Manage all aspects of project and program engagement from planning, external vendor relationships, scope change, solutioning , risks and issues
• Continually manage stakeholder expectations through governance processes
• Deliver appropriate and effective executive level communication on capability and solutions

Process and Delivery Execution:

• Ability to translate high-level requirements into detailed documentation within the organization's context.
• Ability to evaluate and analyze existing business processes, and uncover areas for improvements.
• Ability to envision and design end to end business processes, journeys and communicate and clarify requirements with developers.
• Define detailed user stories based on business requirements, ensuring that they follow prescribed format. Ensure that user stories have sufficient details so that developers are able to estimate and work with them.
• Define detailed business processes, spanning both online and offline aspects. Coordinate with various stakeholders in to get detailed requirements, and ensure that they are met through proposed solution.
• Ensure user stories are consistent and high-quality.
• Actively participate in planning meetings between Product Owners and System analysts to explain the story requirements.
• Work with the design team for requirements that require User Interface Design.
• Consult Solution Architect or System Analyst for technical requirements.
• Be available for Product Owner to discuss any dependencies or backlog topic. Assist the Product Owner in defining finer details of the product.
• Assist on operational impact and ensure affected areas embed in operational readiness plan
• Monitor and manage risks/issues related to scope creep
• Ensure non-functional requirements are incorporated
• Work with test manager and tester to translate business requirements into test scenarios

Job Requirements:

• 10-12 years’ experience in Cards and Payment domain with extensive experience in Cards Fraud domain.
• Detail oriented.
• Ability to translate high-level requirements into detailed documentation within the organization’s context.
• Ability to evaluate and analyze existing business processes, and uncover areas for improvements.
• Ability to envision and design end to end business processes keeping an eye on the details.
• Ability to gather critical information from meetings with various stakeholders and producing useful documentation.
• Ability to communicate and clarify requirements with developers.
• Ability to identify and clearly document dependencies.
• Excellent functional / documentation skills.

If keen, kindly forward your CV to [email protected]

Tangspac Consulting Pte Ltd
#03-02 The Octagon, 105 Cecil Street, Singapore 069534
EA Personnel Name: Olsem Stefanus Emmanuel
EA License: 07C3635 | EA Registration: R2094432

• Re-engineer the end-to-end process, analyze, and review operational solutions.
• Conduct requirement gathering workshops, review, and document requirement artifacts.
• Review functional specifications and process defined documents.
• Coordinate and ensure UAT test plans and test cases are executed within the UAT schedule.
• Provide post-production support, review production issues, and track them to closure.
• Collaborate closely with regional and country teams to ensure timely project delivery.

• Must have experience working in the banking domain.
• Minimum 3-5 years of experience in systems development and/or business process improvement initiatives, preferably with project lifecycle experience in the Financial Services Industry, specifically in Consumer Banking Operations and Corporate Banking Operations.
• A hands-on team player who can see the big picture, possesses a can-do attitude, and can handle ambiguity in a fast-paced environment.
• Strong interpersonal, coordination, and planning skills.
• Proficient in understanding public web or customer-facing applications.
• Skilled in utilizing tools like JIRA to document requirements effectively.
• Capable of providing guidance to the Tech team regarding new requirements.
• Effective in communicating with stakeholders from diverse backgrounds.
• Capable of regularly updating management on the progress of these initiatives.

• Recent experience in working with Java J2EE applications • Experience in application support role for min 1 years for support or Developers willing to learn with good knowledge of Java, Unix, SQL • Experience in programming languages such as JAVA/J2EE. • Experience in Unix commands , SQL queries • Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell • Knowledge of Job scheduling, MQ setup , C:D setup experience is a plus • Exposure to banking industry is a plus • Dynamic individual with thirst to learn • Strong team player with excellent inter-personal skills • Ownership oriented and ability to meet SLAs with no compromise on the quality of the work Requirements • Must be graduate from IT or Computer Science • Must have IT background and intermediate knowledge and hands on experiences with SQL and Linux • Need to have eagerness to learn and perform with committment

Responsibilities:

• Perform data collection, cleaning, and analysis tasks to derive actionable insights from trading data, market trends, and other relevant sources.
• Utilize statistical methods and data visualization techniques to communicate findings effectively and support decision-making processes.
• To liaise with both internal IT teams to build/maintain custom applications for data retrieval, develop AI/ML modelling and reporting dashboards.
• Develop and maintain automated tools and scripts to streamline trade execution processes and improve operational effectiveness.
• Collaborate with traders and analysts to understand their needs and requirements, offering technical expertise and solutions to enhance trading efficiency.
• To assist in Commercial IT trading Energy Trading and Risk Management systems and other applications support.
• Ensuring all Information Security policies, procedures and standards are applied.
• May be required to attend meetings and work with global teams outside of working hours.

Requirements:

• Bachelor’s Degree in Computer Science, Mathematics, Statistics, Engineering or related quantitative disciplines.
• Possessing 3 to 5 years of hands-on experience in data science and machine learning.
• Experience in several of the following skill clusters:

1. Strong programming skills in Python programming, VBA, .Net and other languages
2. Proficiency in data analysis and visualization tools (e.g., pandas, PowerBI, Spotfire) and experience working with large datasets.
3. Data retrieval – proficient with SQL, REST APIs
4. Data wrangling and ETL – knowledge with pandas or similar; informatica or similar
5. Classical machine learning – knowledge with scikit-learn or similar.
6. Deep learning – knowledge with TensorFlow and/or PyTorch
7. Databases – knowledge of connectivity to various data sources such as Snowflake, and SQL Sever
8. Some hands-on experience of AWS, Azure, GCP or other public cloud environment

• Proven experience in supporting trade floor operations and familiarity with trading systems and technologies (e.g., Bloomberg, Reuters, FIX protocol).
• Prior experience in an Oil/Gas/LNG trading setting would be an advantage
• Strong problem-solving and quantitative computational ability, and strong written and oral communication skills

To apply, please visit www.gmprecruit.com and search for Job Reference: 24307

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Responsibilities:

• Analysing existing Code base/Program for modification purposes.
• Designing/Deployment of Service in Container Environment
• Writing and implementing, clean, scalable code.
• Troubleshooting and debugging code.
• Verifying and deploying software systems.
• Recommending and executing program improvements.
• Maintaining software code and security systems.
• Creating technical documents
• Administer production jobs
• Understand debugging info
• Roll back a bad software push
• Block or rate-limiting unwanted traffic
• Well versed with Capacity/Performance Management
• Well versed with Production Support
• Use the monitoring systems (for alerting and dashboards)

Requirements:

• At least 5 to 10 years working in an L3 Production Support Environment with Internet and Mobile Banking knowledge which mainly involves Bug Fixing, Testing and Release MGMT.
• Bachelor’s degree in computer science, computer engineering, or information technology.
• Advanced knowledge of programming languages:
• Front End : HTML, CSS, Bootstrap,W3.CSS, JavaScripts, Angular, React, GraphQL
• Back End: JAVA, Python, Node.js, REST, SQL, Firebase (Optional)
• Advance Knowledge on Containers and Spring FrameWork
• Knowledge of software systems and frameworks EONTEC & KONY (Optional)
• Familiarity with Agile development technologies.
• Ability to learn new languages and technologies quickly.
• Good communication skills.
• Ability to work as part of a team or individually on a project.
• Ability to work well under pressure.

Responsibilities

• Perform work in shifts to provide 24/7 on-site or on-call support.
• Incident and Problem management.
• Should have knowledge on SRE Best practices and able to adhere to SRE guidelines in the work.
• Provide root cause analysis techniques to determine cause and resolve complex system issues.
• Perform post-resolution follow-ups to ensure problems have been adequately resolved.
• Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.
• Work with onsite and offshore teams across multiple technologies/applications
• Continuous improvement of the system, eq. removal of TOIL, job automation, performance tuning.
• Proactive management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health.

Requirements:

· At least 5 years working in an L2 Application Support Environment which mainly involves Incident and Problem Management.

· Experience in application implementation projects in financial institutions would be advantageous.

· Strong analytical and problem-solving skills.

· Ability to perform impact analysis in a structured manner.

· Good verbal & written communication skills.

· Proactive and able to work independently and under pressure.

· With a keen interest in providing high service quality and familiar with the demand of a 24x7 support environment

Mandatory Tech Skills / Framework:

Core technical competency must require:

• end-to-end web based application infrastructure

Responsibilities:

· Assessing business processes, anticipating needs, finding areas to improve, and creating and applying solutions.

· Analyzing requirements to ensure alignment with business objectives.

· Documenting and sharing findings with the team, keeping communication clear and concise.

· Collecting key insights from meetings with stakeholders and preparing informative reports.

· Conducting User Acceptance Testing (UAT) to validate solutions meet requirements.

· Overseeing projects, creating plans, and tracking progress to ensure successful outcomes.

· Assisting in the deployment of business applications.

· Providing support for troubleshooting business applications when needed.

· Collaborating within an agile team of 6 members to achieve project goals efficiently.

• Recent experience in working with Java J2EE applications

• Experience in application support role for min 1 years for support or Developers willing to learn with good knowledge of Java, Unix, SQL

• Experience in programming languages such as JAVA/J2EE.

• Experience in Unix commands, SQL queries • Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell

• Knowledge of Job scheduling, MQ setup, C:D setup experience is a plus

• Exposure to banking industry is a plus

• Dynamic individual with thirst to learn

• Strong team player with excellent inter-personal skills

• Ownership oriented and ability to meet SLAs with no compromise on the quality of the work Requirements

• Must be graduate from IT or Computer Science

• Must have IT background and intermediate knowledge and hands on experiences with SQL and Linux

• Need to have eagerness to learn and perform with commitment

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities:

As the main contact for first-level end-user support, oversee and manage complex technical issues in a fast-paced business environment.
Operate and maintain VMware vSphere and Horizon VDI environments, conducting daily administration tasks such as upgrades, patches, and security configurations.
Monitor and optimize these environments, evaluate risks, and troubleshoot workloads.
Stay current on virtual machine technologies.

Quality Escalation Management, Exception Handling, Costs/Overhead Management and Contract Renewal skills and ensure that all SLA are met
Provide 24/7 on-call support, lead post-delivery teams for projects related to client applications, and maintain the Inventory Asset list.
Create and manage technical documentation and compile diverse maintenance reports.

Requirements:

Proficient in ITIL Framework practices.
Competency in Quality Escalation Management, Exception Handling, Costs/Overhead Management, and Contract Renewal, ensuring all SLAs are met.
Competence in Backup and Recovery Solutions.
Experience supporting enterprise virtualized environments on Desktop, OS, Client Applications, and Mobile Phones

OS Skill in: Window Clients/Servers o Linux (Red Hat, Centos, Ubuntu)

Min 2 years of working experiences supporting enterprise desktop environment and good technical expertise in VMware VSphere and VMware Horizon VDI

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Roles and Responsibilities

:

The candidate provides analysis of workflow, recommend solutions and implements application solutions to meet customers needs. He/She translates requirements into business functional requirements.
Responsibilities include assisting with design, development, system configuration, implementation and support of assigned healthcare applications for the organization. Also responsible for planning, training and evaluation of application functionality. Responsible for working with the team and key customers to ensure appropriate development of training and
implementation of application functionality.

Identify requirements
• Performs in-depth analysis of workflows, data collection, report details, and
other technical issues associated with the healthcare systems.
• Investigate end users' preferences while making build decisions and analyze
business operations as they relate to build decision.
• Formulate specifications and definition of delivery platforms for applications
• Determine the appropriate approach for new assignments

Develop applications
• Build application workflow and content as assigned by department
lead/manager.
• Follows functional specification documents to create workflow and content
within the application.
• Perform development of program logic for new applications
• Work with report writers to ensure that the application has the necessary
reports.

Implement applications

• Complete thorough unit testing of all build prior to handoff for functional and/or integrated testing.
• Integrate applications with back-end services
• Prepare test plans
• Conduct system integration and user acceptance testing

Optimise applications

• Analyse application performance based on user feedback and system reports
• Modify design logic in existing applications
• Evaluate recommendations to improve application performance
• Integrate new products with existing applications to improve the functionality and/or design
• Create user and technical documentation

Maintain applications

• Provide high-level maintenance and update of an existing applications to improve functionality and process flow
• Collects information regarding potential system enhancements and functionality needs.
• Solve unique and highly complex problems by taking a broad perspective to identify solutions
• Provide solutions to overcome complex problems using the latest technologies
• Anticipate internal and/or external business challenges and/or regulatory issues
• Oversee the maintenance of technical documentation of application’s technical architecture, code changes, issue resolutions and procedures
• Collaborate with external stakeholders and vendors to resolve problems

Requirements / Qualifications

:

a) Diploma/Bachelor’s degree in computer science or other highly technical, scientific discipline

b) 1-3 yrs of Technical / Application Support experience on multi technology platforms

c) ITIL v3/v4 certification and strong service oriented experience / background preferred.

d) Knowledge and understanding of IT industry environment and business needs

Sales Support Engineer (Indoor)
Working days: 5 days
Working hours: 8am-5.30pm (Mon-Thu), 8am-5pm (Fri)
Salary: $2200 - $3000
Location: Kaki Bukit

Responsibilities:

• Provide support to Sales Managers
• Response to customer’s enquiries, preparation of quotation and tenders for submission
• Provide co-ordination duties, support customers and coordinate with factory for technical matters
• On job training will be provided to understand how to select a control valve
• Other ad hoc duties as assigned by management.

Requirements:

• Proficient in Microsoft office
• Diploma in Engineering (Preferably Mechanical/Mechatronic)

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Summary:

The Sr. Analyst of Operations Standards provides significant value to both our franchise partners and within the Burger King business by being the in-house expert on restaurant operations, including standards, best practices and training. These efforts are directed toward the dual goals of increasing guest satisfaction and improving franchisee profitability.

This role is highly dynamic and provides an outstanding platform for understanding and influencing all Operations aspects of the business.

Specifically, the Sr. Analyst of Operations Standards will be responsible for leading initiatives to help ensure franchise partners are supported in the following key areas:

• Brand Standards: Execute brand standard operating procedures, with functional knowledge of the Burger King Operations Manual

• Best Practices: Charged with identifying opportunities and areas for improvement to best support the goals of improved guest satisfaction and franchisee profitability

• Training: Champion training within the EMEA region, both classroom and digital training initiatives

The successful candidate will need to be influential in relationships with external stakeholders (Franchisees and vendors) and internal partners (Field teams & Marketing, Global Operations, etc.). Due to this, successful candidates will be able to demonstrate intimate knowledge of restaurant operations combined with navigating large matrix organizations.

Skills:

Communication Skills:

• Demonstrates excellent written and oral communication skills

• Listens to and understands other points of views

• Influences others to gain commitment

• Presents information in a clear and concise manner

Problem Solving Skills:

• Apply “Plan, Do, Check, Act” problem solving methodology

• Determine bottom’s up root causes for gaps in regional performance

• Apply analytical and conceptual skills to solve P&L, ROI, and sales growth gaps to goals

• Ability to breakdown and benchmark both Burger King and competitor operations

Leadership Skills

• Demonstrates sound business ethics and shows consistency among principles, values, and behavior

• Builds trust with others through authenticity and follow-through on commitments

• Able to relate to all types of people

• Builds commitment and overcomes resistance

• Leverages sound business judgement to understand organization’s strengths and opportunities

Technical Skills

• Proficient in Microsoft Excel, Word, and PowerPoint

• Able to learn new software: Tableau; Business Objects; others

• Intimate knowledge of restaurant operations, demonstrated though significant in-restaurant experience

Travel:

Position will necessitate ad-hoc travel to countries throughout Europe.

Qualifications:

• Strong understanding of the QSR industry and restaurant operations

• Business acumen & dexterity with qualitative business concepts

• 5+ years experience in the large-scale restaurant setting, both Corporate and Field

• Strong communication and interpersonal skills, with ability to build meaningful business relationships

• Highly organized, motivated and a team player

• Strong leadership skills and ability to influence others

• Ability to thrive in an autonomous, fast-paced and deadline-driven environment

• Proficient in using Excel and PowerPoint

Embark on a dynamic opportunity as a Temenos Triple A (AAA) & Actuate Developer, contributing to the evolution and enhancement of existing and new assets/applications within the Services division. This technology-oriented role involves hands-on development, production L3 support, and exploration of innovative frameworks. Familiarity with Wealth Management (Private Banking) functions, including Portfolio Analysis, Order Management, and Advisory, is a valuable asset.

Role:

• Conduct Business Analysis, collaborating with diverse business representatives.
• Generate technical specifications for development teams (Unix, Java, TX maps).
• Undertake Triple A Core object development and Actuate Reports development.
• Support integration teams in implementing technical deliveries.
• Execute functional testing of PMS domain systems.
• Propose solutions, contribute to key projects, and support strategic initiatives.
• Engage in Support Activities and perform Project Management activities.
• Ensure quality reporting and controls align with team standards.
• Manage applications like Triple A core objects, Triple A data model, and functional asset unicity.

Requirements:

• Possess 8 years of experience as a Business Analyst in the financial domain.
• Mandatory exposure to Temenos Triple A system.
• Familiarity with process methodology and business support in Wealth Management is advantageous.
• Proficient in Actuate development.
• Experience in financial products (equity, bonds, FX, funds) and portfolio management.
• Certifications such as CFA, PMP, and Business Analyst are a plus.

Job Description

• 3 Years of relevant experience in billing role; good and strong communication skills, self-motivated, analytical skills and independent and skilled in MS Excel, SFDC, Oracle and Siebel.
• Knowledgeable in Oracle, SFDC, and Siebel. Accounting exp will be considered too.
• Billing queries, addressing to the team to process files to issue credit memos more on the billing side.
• Customer facing role, IT and Sales billing related; addressing all billing inquiries from customers.
• Customer facing role, support in audit; 60% of the job to verify and answering quotes, billing, back office.

EA License No: 11C4879

About your role and background:

Should be seasoned functional analyst professionals with 8 - 10 years plus experience. it's critical that they have experience handling multiple initiatives concurrently and understanding.

• Employ tools and techniques to gather business and user requirements against project objectives. Analyse and assess the value of the requirements and, in this context, make proposals on future business processes and architecture;
• Assist with facilitation to identify and map needs;
• Employ a range of tools and techniques to map “As-Is” and “To-Be” business processes referencing current processes and potential or agreed target industry solutions;
• Experience of Lean Analysis on processes will be good.
• Evaluate requirements against the current state and target state and identify what is necessary to make the transition;
• Ensure that activities within the project are mapped to ensure that they are delivered effectively and work in partnership with technology teams to translate into technology solutions;
• Identify potential consequences of a change, estimate what needs to be modified to implement the change and scope changes within the overall project design;
• Ensure that business needs and solutions are delivered according to the level of quality set out in business specifications;
• Develop an auditable requirements traceability matrix ;
• Engage with strategy to ensure business functions, workflows and processes contribute to target operating model.
• Experience of Core Banking, cyber risk, AI OCR, CRM transformation will be great.
• Proficiency in English and Mandrain as will be required to interact with chinese counterparties.

EA License Number : 11C4879

Responsibilities

• Billing - Monitor and ensure that the monthly billing is complete and accurate.
• Analyze and perform billing adjustments timely and accurately to customer accounts making sure that the proper levels of authorization and documentation are in place
• Process manual invoices/credit memos and order quotes as requested·
• Review Invoices and conducts variance analysis, with sign off required
• Coordinate monthly invoice run to ensure accurate and timely customer billings
• Manage the Customers’ Cases in SFDC (ECM) timely and accurate manner to meet all internal SLAs.
• Assist in month end close related tasks.
• Assist in Audits & SOX controls
• Works closely with cross functional organizations to respond to customer inquiries and resolve potential customer billing issues
• Resolve and track billing issues as they ariseworking with the upstream teams to fix root cause problems (e.g. SLA credits, install date discrepancies)
• Acts as First Line Support for approval requests and deal inquiries
• Project Management - Participate on UATs, projects and ad hoc assignments as needed
• Implement and document processes and procedures required by SOX
• Provide input into the on-going development and support of billing systems, processes, and policies System Operational Support
• Drives delivery of continuous process improvement initiatives and implement best practices to achieve operational efficiencies
• Assist in the training and coaching

Qualifications

• Bachelor's degree required
• 3+ years’ experience preferred
• Ability to work independently and self-motivated
• Strong analytical data mindset
• Good communication (both spoken and written) and interpersonal skills
• Proficient in Excel and PowerPoint

EA License Number : 11C4879

Responsibilities

• Perform customer credit check. Establish and maintain appropriate credit lines for new and existing customers in accordance with company’s credit policy.
• Proactively contact customers for prompt collection and timely resolution of aged receivables
• Follow Collection Guideline on those customers with aged debt, reduce outstanding aged accounts receivable balances by working in conjunctions with Billing team, Sales, CSM, and Legal
• Responsible for customers open balances collections, trial balance reconciliations, unapplied payments & unapplied credit memos reconciliation.
• Have the capability to review and release customer credit holds with independent decision.
• Timely resolve customer receivable issues, inquiries, disputes, and/or claims
• Partner with Cash Application team in our global back office to ensure properly application of customer’s receipt.
• Partner with Customer Master team in our global back office to ensure timely set up and update of customer master.
• Understand the Bad Debt Provision and prepare the monthly report.
• Prepare credit and collection reports and ensure meeting KPIs.
• Actively involved in projects/system enhancement and any other ad hoc duties as and when assigned.

Qualifications

• 1-3 years’ experience in Finance required (Associated), 3 Years plus experience for Analyst.
• Bachelor's degree preferred.
• Excel skill, eg, Pivot, Vlookup, Formulas
• Strong Communication Skill – Verbally and in written.

EA License Number : 11C4879

Key Deliverables

• Capture business requirements effectively and create user stories for development work packages.
• Communicate effectively with developers on explanation of user stories and validating the end implementation of the requirements.
• Facilitate in the production and agreement of solution designs; incorporating the inputs from Business and Technical teams.
• Communicate with product managers on product roadmap, backlog grooming, prioritization of requirements and sprint release/plansHandhold delivery of items throughout the delivery lifecycle and facilitate the team in resolving
• Co-ordinate with business stakeholders to acquire user feedback and refine requirements.

Competencies:

• A BA with 3-6 years of experience with IT departments of Banks or Financial Institution.
• Strong Knowledge in MAS610 and Axiom
• At least 2 years of exposure to working in Derivative Products (FX, Rates, Credit, Equity etc). Basic Functional knowledge of the products is essential.
• Strong technical experience in various system interfaces, database, scripts and excel tools
• Prior experience in Agile working would be a plus.
• Ability to communicate effectively to senior managers, developers, stakeholders.
• Ability to produce clear, concise documents
• Strong presentation skills
• ‘Hands-on can do’ attitude

About the role:

This position requires a minimum of 3+ years of experience in supporting or developing application.

Main responsibilities:

• Provide technical and functional Level 1 and Level 2 application support to a portfolio of Corporate IT and Security applications.
• Communication with end-users via phone, chat, email, and/or a support ticketing.
• Analyze and manage incidents/problems/requests coming from users.
• Collaborate with cross-functional teams to troubleshoot and resolve technical issues efficiently.
• Readressing the issue towards L3 application or infrastructure teams.
• Supervise and monitor daily and monthly jobs.
• Handle user request by working closely with project, infrastructure and production teams
• Process and issue daily, weekly and monthly reporting on data and tickets
• Able to work in shifting schedules (ASIA and EMEA)

Your background:

• Possesses strong analytical, logical and problem solving skills
• Technical background around industry leading DevOps tooling.
• Excellent communication skills in English, both written and verbal, with the ability to convey technical concemts to non-technical users.
• Strong perseverance, diligence towards attaining goals and effective time management
• Self-motivated, flexible and an excellent team player
• Understanding and respect of cultural diversity
• Ability to multi-task and work independently with minimal supervision
• Understand concepts of IT Production environment and deployment process/piplines.
• Good hands on experience in following technologies:

1. Jenkins, Maven, Nuget, SonarQube, Jira and Nexus
2. Versioning control systems: Git , AzureDevOps|TFS and SVN
3. SQL scripting (SQL Server or Oracle are preferred)
4. JIRA platform experience

• Experience in writing Windows / Linux scripting (PowerShell, Bash, Ruby, Python, etc.)

Nice to Have

• Experience working in the financial industry or a similarly regulated environment.
• Additional certification in ITIL, sybersecurity
• Programing or scripting slikkls for automation purpose.

Other Professional Skills and Mind-set

• Strong communication (written, and verbal) in English is a must.
• Proactive style of working, organizational skills.
• Strong analytical and problem solving skills.
• Ability to multi-task and work independently with minimal supervision.
• Team player mindset.
• Understanding and respect of cultural diversity.

EA License Number : 11C4879

Responsibiities :-

• Establish and maintain the governance guidelines for projects execution;
• Ensure project implementation process adherence to governance guidelines;
• Define clear roles, responsibilities and accountabilities that align with business unit’s practices;
• Identify and support all projects issues and risks;
• Track overall progress of IT projects;
• Acts as a single point of contact for IT project status.

Requirements :-

• A Bachelor's degree in Computer Science or a related field;
• 5-8 years of experience managing or participating in projects and teams within the finance and 2 years in a professional management role;
• Proficiency in project methodologies (Agile, Scrum, SDLC) and project management tools (Jira, Confluence);
• Strong leadership skills;
• Good written and verbal communication skills;
• Strong attention to details and technicalities;
• Excellent organizational and technical skills;
• Good interpersonal and multi-tasking skill;
• Successful experience and outcomes leading a PMO;
• A Scrum master and Project Management Professional (PMP) Certification may be advantageous.