Key Responsibilities

• Provide technical support for network infrastructure, including routers, switches, firewalls, and other network equipment.
• Install, configure, and maintain network systems and equipment.
• Monitor network performance and troubleshoot issues as needed.
• Collaborate with other team members to ensure the network infrastructure meets the needs of the organization.
• Handle administration work and other adhoc projects
• Need to be on standby for weekends activities

Qualifications

• Minimum of 3 years of experience in a similar role.
• Strong knowledge of network infrastructure, including routers, switches, firewalls, and other network equipment.
• Experience with network protocols, including TCP/IP, DNS, and DHCP.
• Excellent problem-solving and troubleshooting skills.

Hawksford – Thinking Beyond Tomorrow

With nearly 500 professionals across 15 locations, our clients are at the centre of everything we do.

We are committed to making every interaction meaningful and productive, and this is the case for all our institutional, entrepreneurial, and high-net-worth clients across the globe. We have helped families to take care of their wealth, entrepreneurs to succeed, multinational companies to operate and transact, and funds to maximise their returns.

Read our Customer Stories to learn more about our commitment and solutions that are tailored specifically to our clients.

Singapore is a magnet for entrepreneurs, high-net-worth families and businesses seeking to make the most of all that Asia has to offer. It is widely recognised as a leading global financial centre and having a pro-business environment.

Hawksford Singapore is one of the leading trust and corporate service providers in the country and have helped more than 1,000 businesses successfully incorporate in the city-state. As this market evolves, we encourage people of all skill levels to work with us, both for clients and candidates.

Apply today to discover how you can make a meaningful impact with Hawksford Singapore!

Job Description:

As a Business Support Assistant, the primary responsibility involves meticulously organizing and transferring digital documents and folders into designated folders within the Microsoft SharePoint database.

The ideal candidate ensures the accurate sorting and storage of documents, contributing to the efficient management of information within the organization. While prior experience with Microsoft SharePoint is considered an added advantage, the role is open to individuals with the capability and enthusiasm to quickly grasp and adapt to SharePoint functionalities.

You will become part of the global operations and business support team, working together with other operation managers, supervisors, and support assistants.

We need someone who should demonstrate proficiency in the Microsoft Office Suite, showcasing a keen willingness to learn and a strong attention to detail.

You’ll make Hawksford Singapore an employer of choice with:

Key Responsibilities:

• Responsible for ensuring digital documents and folders are accurately sorted, stored and transferred into respective folders in Microsoft Sharepoint database
• Providing general administrative support to departments and other ad-hoc projects

We want you if you have:

• Proficiency in Microsoft Office Suite
• Willingness to learn and strong attention to detail
• Experience in using Microsoft SharePoint would be an added advantage

If you see a job description but your experience doesn’t align perfectly with the qualifications, we’re always eager to hire talented, passionate candidates – so give it a try and apply.

At Hawksford, we’re committed to providing personal and professional growth opportunities that support our people. As our business grows, we ensure you do too.

We have a vibrant and forward-thinking culture, with tailored personal and professional development opportunities that will help you flourish in your career.

Not only do we aim to help you succeed in your current role and prepare you for whatever your next step is, we make sure to celebrate your successes along the way.

Join Us Today!

Location: Tuas

Job Description:

• Administers and processes payroll according to internal procedures.
• Ensures payments are calculated and paid accurately and timely; ensures proper calculation of taxes and deductions.
• Provides customer support to the sites including any off-cycle or replacement payments needed.
• Reviews the information prepared for general ledger entries and other accounting and financial reporting activities associated with payroll.
• Participates in the review and preparation of data necessary for the filing of payroll related tax returns and miscellaneous withholding forms.
• Completes year end process including year end adjustments, year end tax statements and review of year end tax filing information.
• Serves as an internal and external resource on payroll related inquiries.
• Participates in continuous improvement projects and initiatives; supports the development and maintenance of payroll process documentation.
• Ensures compliance with internal controls on payroll systems and compliance with tax and other payroll related legislation.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Job Responsibilities:

• Collaborating with the global support team to manage Service Management ticket queues and telephone systems effectively.
• Managing personal ticket queues and conducting troubleshooting for incidents or requests involving hardware, software, or OS-related items.
• Providing basic mobility support, especially for iOS devices.
• Supporting IMAC (Install, Moves, Adds, Changes) processes.
• Assisting in projects and Potential Leadership of Project Initiatives (Large Scale IT Objectives).
• Adhering to asset management processes for accurate inventory and stock.
• Utilizing knowledge bases, providing timely support for end-user issues, and managing distributed hardware and software.
• Observing internal support provisions, providing feedback for improvement.
• Onboarding new employees and creating various forms of documentation occasionally.
• Understanding and tracking metrics reflecting group performance.
• Managing project assignments to ensure on-schedule completion of critical objectives.

Job Requirement:

• A minimum of 2-3 years of experience in the IT industry.
• A minimum of 2 years of customer service experience.
• A minimum of 2 years’ related experience with increasing responsibility in a Service and Support technical role for a midsize or larger organization (700+ user environment)
• Possess excellent customer service skills and have the ability to interact professionally with a diverse group, executives, managers, subject matter experts and business users
• Possess high level of expertise in both Windows and Apple operating systems, platform software and associated hardware. Understanding of networking principles and printing environments
• Demonstrated ability to manage the full lifecycle of an End User computing environment from hire to refresh/retire
• Understanding of ITIL principles

To apply, please visit www.gmprecruit.com and search for Job Reference: 24033

To learn more about this opportunity, please contact Yi Fang at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Law Yi Fang | Registration No: R1113115

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

We are looking for junior ~ intermediate Software Development/Support Engineer to look after the exchange’s mission critical business systems; oversee daily operations and develop system enhancements as a second line support. This role also requires working closely with business users to analyse business requirements, design and see through implementation.

Professional Requirements:

• Exposure to full software development life cycle of large scale financial system
• 2+ years development experience against at least one of the programming languages below. C++, Java, JavaScript or Python.
• Proficient with object oriented programming concepts and relational database design. Experience with C++ or Oracle RAC is a plus.
• Knowledge of network, understanding mainstream network communication protocols such as HTTP, TCP/IP and UDP
• Experience with Linux/Unix, strong shell scripting skill is preferred
• IT Experiences in financial industry will be an advantage
• Good verbal and written communication capabilities, strong documentation skill

Qualifications:

• University degree in Computer Science, Mathematics, Physics or Engineering
• Passionate, self-motivated with good interpersonal skills
• Hard-working and able to work under pressure to meet tight deadlines
• Proficiency in Mandarin advantageous to liaise with Chinese counterparties
• Able to work flexible shifts and on public holidays

Job Purpose

The job will further strengthen the team’s function as enablers to link the business operational needs to IT in ensuring their objectives are met in the most efficient and effective method.

Job Responsibilities

• Understand and assess the entire testing life cycle for Product implementation and the core life operating system including end-to-end quality checks.
• To perform user acceptance testing for product launches and product enhancements in accordance to business and operational requirements.
• To ensure proper closure of the entire testing process within the stipulated timeline and to report to the Supervisor of any issues
• To properly document and file testing artefacts and documents into retrievable repositories.
• To prepare test data, monitor testing progress and to log defects.
• Ensure proper closure of the entire testing process within stipulated timelines.
• Escalate gaps and defects or issues discovered during the course of executing the various test scenarios to the Supervisor and/or the Project’s UAT Test Managers and ensure correct reporting, analysis and resolution is obtained from IT.
• Work with Supervisor and/or the Project’s UAT Test Managers and IT in coordinating the execution of the agreed test conditions within the overall planned timeline.
• Perform product and policy parameter configurations in various systems within the overall project timeline.
• To provide support for post implementation issues.
• To assist in training documentation for internal staff.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Job Requirements

• Minimum Diploma and above
• At least 1 year of working experience with insurance knowledge will be advantageous
• Strong problem solving and good analytical skills.
• Strong attention to details.
• Good time management and the ability to work to tight time schedules.
• High level of integrity, takes accountability of work and good attitude over teamwork.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/4915

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Responsibilities:

• Act as System Admin for assigned Principals
• Work closely with local IT to ensure smooth system uploads and reporting
• Schedule system reports to relevant stakeholders – COMZ Division and/or Principals
• Sales mapping by customer by Rep for uploading into the different systems
• Weekly and monthly sales overview reports to COMZ management (GM, Biz Unit Managers)
• Monthly sales reports to Finance for billing purposes
• Prepare monthly sales reports per Principal in excel pivot for COMZ managers to use for their monthly sales performance report to Principals
• Prepare monthly sales forecast templates for COMZ managers to input.
• Preparation of monthly Salesmen’s commission and quarterly Manager’s commission for COMZ Management’s review and approval
• Handle customers’ sales queries and/or redirect them to respective Sales Team
• Maintaining A&P tracking reports for HPH & Simple
• Management of access control to all confidential documents and drives upon approval by GM.
• Maintenance of filing systems for Division’s key documents (Price/Bonus Maintenance forms, Request for Return Notes, sample chits etc)
• Follow up with Principals on outstanding price and trade returns documents
• Sorting incoming faxes and forward to relevant parties
• Work with Central Admin/HR in prompt replenishment of stationery/beverages for the Division
• Prepare the necessary for monthly Division meetings – meeting room booking and arrangement, refreshments
• Secretarial support to COMZ management team in arranging travel bookings, meeting and appointments.
• Compliance with ISO procedures, quality systems and COC

Requirements:

• Diploma in any field
• Minimum 3 years of secretarial experience in a sales environment
• Knowledge & skills in MS Office, good command of spoken and written English, good communication and interpersonal, problem-solving and follow-up skills
• Responsible, Adaptable, Meticulous and sense of urgency
• Able to have good communication skills and initiating actions
• High management of work and stress
• Building customer loyalty and contribution to team success

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Technical Competencies:

• SQL report writing experience with deep data model knowledge and able to develop complex queries across multiple tables.

• Bachelor’s degree or the equivalent combination of education and experience is required. Advanced/graduate degree preferred.

• 6+ years of experience as Business Analyst in the financial industry.

• Exemplifies and promotes Agile values and principles

• Outstanding communication, facilitation, negotiation, and coaching skills

• Hands on experience with Agile/Scrum methodologies.

• Highly motivated and self-starter.

• Good Project Management or Scrum Master experience is added advantage.

• Experience in the financial services and working knowledge on Asset Servicing /Fund Accounting/Regulatory reporting.

• Assess, based on the scheme’s eligibility criteria, whether the applicant is eligible for childcare financial assistance; and if so, to recommend the amount and duration of assistance for the child;
• Navigate through different systems to process online applications received;
• Manage appeals from applicants who do not qualify for the assistance, and attend to queries about the scheme from parents and members of the public, childcare centre operators, social workers and other relevant parties;
• Work closely with childcare operators, social workers, or colleagues in the course of work; and
• Provide administrative support to the team, such as triaging the emails and MP appeals.

Requirements:

• Singaporean
• Degree holder
• Familiar with and able to use IT systems and processes confidently;
• Has good knowledge of Microsoft Word and Excel;
• Have good interpersonal and communication skills to communicate with clients, child care centre operators, parents and relevant parties

Other information:

• Working days: Mon - Fri (office hours)
• Contract: 12 months

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries. Juven Lee Hui Teng (EAP No. R23116281) EA Licence No. 01C4394

• Responsible to collect business requirements and translate them into functional requirement specifications.
• Manage the SDLC of assigned projects from initialization to closure.
• Liaise with vendors to ensure successful software system delivery and technical feasibility.

Requirements:

• Degree in Computer Science or the equivalent
• At least 2 years of experience in software development and maintaining web and mobile applications.
• Proficient in frameworks such as Angular, Spring Boot and in Unix/Linux based environment.
• Strong knowledge in programming such as Java, JavaScript, Angular, Unix Shell Scripting and relational databases and related scripting such as Oracle, SQL, mySQL.
• Willing to take a contract role with a possibility of conversion to permanent.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Company overview

Nomura is a global financial services group with an integrated network spanning over 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Retail, Wholesale (Global Markets and Investment Banking), and Investment Management. Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com.

Aon’s Benefit Index®, Nomura’s benefits rank #1 amongst our competitors

Function Overview

• International Wealth Management (IWM) in Nomura has been expanding its business. Over last years – several enhancements are ongoing on continuous basis including expanding newer set of applications in IWM application landscape
• This job role – will report to Head of IWM Technology in Singapore
• Good knowledge of Avaloq Banking System is a must

Job Responsibilities

• Lead and drive solution building / validation for A&D workshops across different streams to ensure consistent and complete requirement & solution coverage.
• Specifying new functionality in collaboration with Developers and users – to obtain closures to FRS, TSD and Use case documents.
• Act as a functional subject matter expert at specific areas and able to go deep into requirement / solution gaps with support from product architects.
• Lead and drive implementation projects at Build / Test / Go-Live stages.
• Support developers during implementation – including planning & testing.
• Participate/support in regional and/or global projects

Job Requirements

• University Bachelor or Master degree in computer science or banking or equivalent working experience.
• 7-10 years of relevant working experience, preferably in the Technology space.
• 5-7 years of working experience in Core Banking Platform/ Wealth Management domain.
• Implementation experience with Avaloq Banking Suite, ACP functional and parameterization knowledge/experience is mandatory.
• Demonstrate basic financial understanding in FX/MM/Equity/Derivatives and associated front to back operational workflows
• Experienced in Wealth Management business / Order Management system / Execution Management System
• Able to work with sense of urgency under multiple deadlines, can organize and deliver with minimal supervision
• Excellent analytical and problem solving skills.
• Willing to learn and able to adapt to different technologies
• Self-motivated, responsible and reliable team player
• Communicates well & across all levels.

Preferred:

• Completed Avaloq Certification training
• Knowledge of market data and financial models will be advantage
• Practical understanding of Interfaces with Bloomberg / FIX protocol
• Technical competencies of programming languages like Java, Javascript, PL/SQL, Python, ReactJS, Angular, NodeJS, Git.
• Working knowledge of Assentis (client output management) & Omgeo (txn matching) platform.
• Experience in working with agile methodologies

Diversity Statement

Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favorable treatment accorded to existing or potential members of staff on the grounds of race, creed, color, nationality, disability, marital status, pregnancy, gender or sexual orientation.

DISCLAIMER: This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at his or her discretion, assign or reassign duties and responsibilities to this job at any time

SFID: 3663

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

We are a Private Equity Fund specialized in the consumer sectors. We are currently expanding our Singapore Team to cover the emerging market deals.

Key Responsibilities:

• Assist the manager in fundamental research of the Southeast Asia and other emerging markets, especially in the consumer and TMT sectors
• Write deep dive industrial research reports and company analysis reports in Mandarin.
• Assist the manager to prepare PowerPoint presentation for ongoing deals
• Attend the meetings and conference calls when necessary
• Support the Investment Team in all aspects of project deliverables, investment and operations
• Financial analysis, modelling and forecasting
• Project due diligence process
• Other ad-hoc duties assigned by the manager

Requirement:

• Bachelor's Degree in Finance, Accountancy or Business or relevant disciplines
• At least 1 year experience in accounting, finance, private equity, sell-side / buy-side research or other relevant fields
• Independent self-starter who thrives in a fast-paced environment
• Fast learner, meticulous, proactive, innovative and self-motivated
• Excellent communication skills both written and verbal with Mandarin and English
• Speaking Bahasa Indonesia will be advantageous

• Provide Standby 7 x 24 operational support for all production practices including weekends and holidays for Foreign Exchange applications
• Provide technical expertise to facilitate investigation of complex technical issues. Uses technical knowledge to provide solutions to complex issues in a timely and efficient manner.
• Possesses strong understanding of technical and subject matter expertise that can be leveraged to identify and resolve issues in a timely fashion.
• Ensures that all stakeholders are sufficiently involved in the Problem Management process. Act as project Leader facilitating weekly problem management meetings with Sr. technical staff reviewing root cause and corrective actions. Contributes metrics-based reporting on the production and/or pre-production environment. Keep current with emerging technologies and lead implementation efforts as applicable.
• Participate in knowledge transfer to ensure better grasp of the product and domain.
• Coordinate with Application Development Team to successfully deploy software releases in both User Acceptance Testing and Production environments
• Provide Application Support for Foreign Exchange Applications.
• Responsible for stability of production environments ensuring application and all interfaces have maximum availability.
• Champions security culture on the area of work. Promotes security practices
• Act as gatekeeper for all Production releases and ensure compliance to all controlled processes.
• Collaborate closely with other internal technical teams/business users in investigating, testing and implementing Application fix
• Follow escalation procedures during outages
• Responsible for handling Change Management, raising Change Request and scheduling for the implementation of fixes and enhancements.
• Act as a facilitator and coordinate between various teams like Infrastructure, Level 1, Application vendor to resolve complex issues and outages
• Ensure accurate and timely incident and problem logging
• Track incidents and provide regular updates to users on request status and progress
• Perform Root Cause Analysis and Regular Reporting to identify areas for review for improvement
• Write Unix scripts and suggest automation to improve efficiency/effectiveness of support team

We are seeking a highly motivated candidate for the position of Business Analyst

Collate and manage all the details regarding the application for the assigned business vertical

– information could span from details of systems interfacing, content of the various data being posted, data held within the application etc.

• Support user community on business queries and guidance on better usage of the system on daily BAU activities.

• Clear understanding the scope of the project, the changes associated and support the Project Manager in impact assessment. Clearly document the rationale for projects where no impact is assessed.

• For project where there is an impact, play a governance role in ensuring that the design (in terms of the level of information required from source to core processing is aligned with the strategic data flow strategy.

• Collate and rationalise all stakeholders’ requirements and walkthrough these requirements with team

• Actively partnering with the team in the solutioning process to ensure that the business solutions being implemented are thought through from a long term, standardization, design for no operations, front-end configuration perspective.

• Assess and propose appropriate testing approach and sign off criteria to stakeholders and get concurrence.

• Overall UAT management in terms of UAT timeline, batch run/ re-run and managing the tester’s testing result.

• Prepare proper documentation on the data flow, design, business solutioning and testing approach in accordance with predefined template.

Requirements:

· Proficient in gathering and analysing Business Requirement, Technical & Functional Specification Design documentation, test case design.

· Strong and patient analytical and problem-solving skills

· Good inter-personnel and communication skills across a wide range of people

At least 5- 10 years of experience

Interested applicants may submit your detailed resume to [email protected] in MS Word format.

We regret to inform that only shortlisted candidates will be contacted.

EA License No. 01C4394 • RCB No. 200007268E • EA Registration No. R1329705 (Lopez Geraldine Pascual)

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 27,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

Job Description

Opportunity snapshot:

The Head of Transfer Agency (TA) Operations support role will be based out of our Singapore office and will be responsible for the TA operational support delivery to the local TA operational teams in Hong Kong, Singapore and Bangkok. It will also support the execution of strategic initiatives in order to grow the business and meet organizational goals in the Asian region.

This role is focused on a range of products with the portfolio consisting of:

• Unit registry platforms across 3 locations and establishing support models for the local operating models and services (BPO) focused on enabling fund managers and transfer agencies
• Including supporting an enterprise digital platform for advisors and investors for Transfer Agency activities

Direct reports:

The role will be responsible for the local operational support functions for the TA operations teams in Singapore, Hong Kong and Thailand.

Role Responsibilities:

• Overall management and leadership of the Transfer Agency support function in Asia
• Ensure that effective systems, resources, structure and expertise are in place and updated to support current and projected business levels related to Transfer Agency
• Deliver effective quality and mitigate operational risks of Asian Transfer Agency services through projects and operational support oversight
• Support and promote the development of an Asian operating model for the transfer agency : co-ordinate implementation and continued effective operation of Transfer Agency platform and model across relevant Asian jurisdictions
• Initially self-start but grow role into leading a team in region with a global perspective to deliver quality end to end Transfer Agency services.
• Continually enhance the Transfer Agency service support offering through knowledge of technology, competitors, industry, and the regulatory environment.
• Work closely and collaboratively with other senior management to deliver standardised best practice service models.
• Ensure regulatory requirements are met from a Transfer Agency perspective, working closely with the TA operations senior management and technology teams globally.
• Contribute to the management, strategic planning and direction of the Asian Regional Transfer Agency business.
• Work closely and collaboratively with Product, Technology and other business partners in region, developing strategies and oversee project plans meeting operational goals and participating in business development.
• Ensure a robust and appropriate governance oversight model is in place to manage offshore and cross jurisdictional sites and vendors, as necessary.
• Manage end to end operational risk, including strong resiliency and continuity of business plans, as it relates to Transfer Agency support activities.
• Work closely with groups internally to deliver projects in the region ensuring adherence to internal policy and standards.
• Assist with oversight on TA client change and implementation.
• Work with Client and SS&C teams to ensure customer satisfaction and ensure internal stakeholders and Directors are aware of any potential areas of concern.
• Collaborate with FA and Trustee(s) (where applicable) to ensure smooth workflow processes
• Conduct regular reviews of SLAs, KPIs, procedures and checklists as it applies to TA support activities
• Ensure prompt escalation of operational issues

Skills and Competencies:

• A good understanding of the client service model, business strategy, structure and product offering.
• Strong strategic leadership and thought process.
• Strong risk, control and problem-solving skills.
• Strong leadership and people development skills, able to develop diverse teams.

Qualifications & Prior knowledge:

• 8+ years of experience in a related role. Extensive experience in leadership role.
• In-depth Transfer Agency operations and technology knowledge including the Financial Services regulatory environment.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Responsibilities

• Support the review and enhancement of data governance framework, policies, standards, guidelines and data inventory across the Group

• Assist in performing risk and impact assessments

• Provide advisory to Business Units on personal data protection at various stages of the personal data life cycle

• Review and assist in conducting awareness training on personal data protection to foster personal data protection awareness across the Group

• Assist in data breach incident investigations and facilitate remediation action plans

• Manage the data incident log to ensure accuracy and up-to-date

• Assist in providing data incident summaries and reports as per request

• Providing support in the Cross-Border Privacy Rules certification renewal process

• Assist in any other ad hoc duties as assigned

Skills/Requirement

• At least 2 + years of relevant working experience in the area of data protection and risk management, preferably from the financial services/insurance industry

• Knowledge of Singapore PDPA and preferably with knowledge of other related/relevant privacy regulations

• Training in Data Protection Management, Business Risk Management, and Cyber and Data Breach Incident Management is desired

• Proficient in Microsoft Office applications

• Meticulous attention to detail and accuracy

• Team player and able to work under pressure and meet timelines

• High level of integrity, takes accountability of work and good attitude towards work

Industry: Healthcare

• Assessing appeals for access, extended or concurrent use of Home Care services, based on approved framework;
• Liaising with appealing organisation to obtain and clarify case details;
• Ensuring proper documentation of approvals in system;
• Liaising with other agencies on data collection and collaboration initiatives.
• Request-For-Proposal (RFP) reviews – review tender documents and seek providers/agencies clarification to ensure providers meets the requirements of the RFP proposals;
• Ensure proper documentation of RFP review and the related documents/contracts;
• Other administrative functions, such as collation of returns, managing of providers’ data base, preparation of reporting slides.
• Other duties as assigned by Reporting Officer.

Requirements:

• Singaporean
• Degree holder
• Proficient in MS office applications (e.g. Microsoft Word, Excel and Powerpoint)
• Good planning capabilities, and good command of English with good communication and writing skills
• Prior experience in healthcare sector is a bonus

Other information:

• Salary: $17/hr
• Working days: Mon - Fri (office hours)
• Contract: 12 months
• Location: Outram Park

**We regret that only shortlisted candidates will be notified**

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Overview

Opus 2 provides game-changing, cloud based legal technology and services that enable law firms to build the connected digital practices of tomorrow, today. Our solutions allow firms to transform at a pace that fits their business needs, to streamline and connect the different stakeholders end-to-end and deliver greater efficiency, collaboration and insight. Powered by Opus 2, law firms worldwide are delivering innovative, solution-based services that bring their teams, clients and third parties together in a single connected space, so lawyers can focus on what matters most – creating value, differentiation and deeper client engagement.

The Product Support team are a talented, engineering focused department with an emphasis on customer service whether that is dealing with external clients or internal business functions. We work with a number of different areas of the business and are responsible for service excellence and ownership of client incidents.

Job Overview

We are looking for a Product Support Specialist in our Singapore office.

We require a smart and driven individual who thrives in a fast-paced environment where helping the customer is a top priority, and who loves to figure out and solve technical problems. In this role, you will be primarily responsible for escalated technical support of our software products, handling customer inquiries and working with internal teams to develop solutions to client-reported issues.

What you'll be doing

• Provide 2nd line technical support and expert product consulting, via email, phone, and our internal support portal, to all users of our Opus 2 platform, Transfer and Annotate products (SaaS, Enterprise and Internal).
• Troubleshoot and test client-reported product defects, liaising with QA and DevOps for the deployment of fixes.
• Creating automation tools with bash, python (or similar) to fix data-related issues across the product suite.
• Work cross-functionally with other teams to ensure that all client needs are satisfactorily met.
• Identify, triage, and escalate defects to appropriate internal personnel, providing a clear outline of the problem with technical detail.
• Capture client feedback, and escalate improvements to appropriate internal personnel, providing a clear story of the improvement in clear detail.
• Assist with proactively engaging clients with best practices to optimise product usage and maximise adoption.
• Consult with Enterprise clients to provide expert product knowledge and technical product workflow solutions.
• Track and manage support activities in the Helpdesk or incident tracking system.
• Recognise and promote opportunities for training and professional services.

What we're looking for in you

• Provide 2nd line technical support and expert product consulting, via email, phone, and our internal support portal, to all users of our Opus 2 platform, Transfer and Annotate products (SaaS, Enterprise and Internal).
• Troubleshoot and test client-reported product defects, liaising with QA and DevOps for the deployment of fixes.
• Creating automation tools with bash, python (or similar) to fix data-related issues across the product suite.
• Work cross-functionally with other teams to ensure that all client needs are satisfactorily met.
• Identify, triage, and escalate defects to appropriate internal personnel, providing a clear outline of the problem with technical detail.
• Capture client feedback, and escalate improvements to appropriate internal personnel, providing a clear story of the improvement in clear detail.
• Assist with proactively engaging clients with best practices to optimise product usage and maximise adoption.
• Consult with Enterprise clients to provide expert product knowledge and technical product workflow solutions.
• Track and manage support activities in the Helpdesk or incident tracking system.
• Recognise and promote opportunities for training and professional services.

Working at Opus 2

Opus 2 is a global leader in the LegalTech space, creating solutions to drive digital transformation in the legal industry. We are the trusted partner of the world’s leading legal teams, with the world’s largest law firms are using Opus 2.

Our achievements are underpinned by our unique culture and our people are our biggest asset. Working at Opus 2, you’ll receive:

• 22 days annual holidays, flexible working, and length of service entitlement.
• Loyalty Share Scheme.
• Healthcare Insurance.
• Dental Insurance.
• Additional Childcare Leave.
• A day of leave to volunteer for charity and an active CSR team raising money towards a company charity.
• Accessible and modern office spaces
• Company social events.

Equal Opportunities

Opus 2 International is an Equal Opportunities employer and applicants are selected solely on the basis of their relevant aptitudes, skills and abilities. No applicant shall receive less favourable treatment on the grounds of sex, marital status, civil partnership status, trans-gender status, pregnancy, maternity, colour race, nationality, ethnic origin, religion, belief, sexual orientation, disability, age. This is not an exclusive list.

As a Disability Confident Committed Employer, we have committed to ensure our recruitment process is inclusive and accessible.

Recruitment Privacy Policy

Opus 2 is a privacy conscious organisation, committed to protecting the privacy of our people and those who seek employment with us. It is important to us that you understand what information we collect, how we use it and how we protect it. This information, alongside the rights available to you in respect of the personal data you share with us, is set out in our Privacy Policy and we would encourage you to read and ensure you understand it.

Unfortunately, we are unable to respond to all applications. If you have not been contacted within one week of your application, then it is likely you have been unsuccessful.

Astek is offering a role of Junior to Mid Level Data Analyst to be based in Singapore.

Responsibilities:

• Support data management operations activities for the applications.
• Using automated tools to extract data from primary and secondary sources
• Removing corrupted data and fixing coding errors and related problems
• Developing and maintaining databases, and data systems – reorganizing data in a readable format
• Performing analysis to assess the quality of data

Requirements:

• 2-8 years of experience in Data Analysis
• Experience in performing UAT.
• Able to manage SLA and queries from end users.
• Experience in providing documentation support, e.g. in technical/functional specifications.
• Possess finance domain knowledge.
• Experience in data analysis.
• Experience in managing data reconciliation/quality checks (implementation, monitoring and troubleshooting).
• Hands-on experience with Oracle PL/SQL.
• Experience in Snowflake and Denodo would be an advantage

Responsibilities

• Setting-up products in the product engine, which includes formula coding and product table set-ups.

• Support the testing of products in the product engine.

• Work with business SMEs (Actuarial Pricing team, Product Implementation team, IT team) to troubleshoot any testing defect arises.

• Ensure timely completion of product testing in accordance with the stipulated milestone.

• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

• Maintains awareness of industry trends on regulatory compliance, emerging threats, and technologies to understand the risk and better safeguard the company.

• Highlights any potential concerns/risks and proactively shares best risk management practices.

Skills/Requirement

• Degree holder in Actuarial Studies.

• Detail-oriented, efficient, self-motivated, and able to work under pressure.

• Good interpersonal, writing, and verbal communication skills.

• Good technical and analytical skills.

• High level of integrity & takes accountability of work and good attitude over teamwork.

• Takes initiative to improve current state of things and adaptable to embrace new changes.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

About ACIA

Aon’s Centers for Innovation and Analytics in Dublin and Singapore are at the heart of delivering Aon’s Data & Analytic Services team’s mission to:

• Accelerate the rate of innovation through digital solutions to help better respond to clients’ evolving needs
• Provide foundational data and analytics capabilities in one place for 50,000 Aon colleagues and our global clients who use our risk and people solutions

Established in 2012, there are over 200 colleagues in Singapore’s Centre today including actuaries, software developers, data scientists, financial analysts and accountants. We are expanding rapidly and looking for dedicated individuals who can leverage emerging technologies and collaborate across Aon’s solution lines to help clients and colleagues make better, data-driven decisions today and tomorrow.

What the day will look like

• Assist in the development and enhancement of Data & Analytics related solutions to support the firm's global asset engine, including asset allocation and investment strategy, quantitative investment manager screens and proprietary operational due diligence model
• Conducting quantitative analysis using both internal and external databases
• Source and visualize data across multiple sources
• Building and maintaining strong collaborative relationships with the firm’s global team of consultants, researchers and other stakeholders
• Participating in the production of thought leadership (white papers and associated implementation strategy)
• Other duties and responsibilities assigned relating to data & analytics

How this opportunity is different

ACIA’s Wealth Solutions team is currently looking for an analyst to assist in serving the needs of the investment practice, in every area of interest to institutional investors. We have partnered with our investment consulting colleagues around and seek to enhance investment solutions for clients globally through portfolio strategy and implementation advice. Our innovations impact $4.0 trillion of assets under advisement and help drive global consistency, operational efficiencies and sales. We focus on global high impact solutions often involving the creation of proprietary models and extensive use of data & analytics to solve business challenges. This role provides great exposure to the business, and the opportunity to take part in product development/implementation, training and support.

Skills and experience that will lead to success

• 1 - 3 years of experience in Data & Analytics or similar role
• Major in Quantitative Finance, Business Analytics, Business or related fields
• Interest in both Investments and Data & Analytics
• CFA designation or progress towards CFA designation is desirable
• Strong Excel skills; programming experience desirable
• Working knowledge in data visualization tools such as PowerBI or equivalent
• Proficient in the use of Word and PowerPoint
• Good interpersonal and communication skills
• Problem solving and analytical skills
• Highly organised with the ability to multi-task and deliver within stipulated timelines
• Able to quickly and competently build relationships
• Continuous improvement focus

Are you a dreamer, innovator, thinker and a doer who believes in contributing to something that makes a difference?

Bring your passion. Join PMI.

How will you make a difference to PMI?

The Community (Chapter) Operations Analyst I, supports regional stakeholders as assigned, collaborates with chapters regarding policies, procedures and bylaws amongst other important operational areas to ensure each chapter is fully capable of operating at the most effective and efficient level possible.

What you’ll bring to the role:

• You will review, revise, and recommend chapter policies and identify process improvements to ensure a stronger chapter operation.
• Partners with Chapter Engagement Partners to help support successful implementation and adoption of new programs and services targeting chapter leader growth and development.
• You will serve as a resource for chapters and mentors to effectively manage governance issues and questions, addressing and resolving issues when appropriate and escalating to department leadership as needed.
• You will utilize data from a variety of sources, monitor and report on overall performance for assigned regions.
• Support chapters in the successful design and delivery of relevant and engaging events.
• Apply PMI Chapter Charter process, including monitoring of core processes to ensure timely, accurate, and complete flow of information. Approve PMI Chapter Charters as appropriate, administer the Annual Chapter Charter Renewal program, including in regular status reporting.
• You will serve as a dedicated resource between chapters and Customer Care to effectively respond to complex matters that span multiple departments.
• Ensure accurate and current volunteer information as well as quality assurance checks, updates and feedback with volunteers and staff.
• Participate to support volunteer role descriptions, system tools, messaging and training.
• You will review, respond, and approve PMI Chapter by-laws submissions, coordinating with appropriate internal stakeholders to ensure compliance and legal standing within PMI policy.
• Participate in and contribute to the policy manual development, process updates and documentation, and associated templates, as well as related department operating procedures.

Role Qualifications:

• Bachelor’s degree in business or other related field preferred. Equivalent experience may be considered.
• 1-3 years experience administering processes for dispersed geographic groups and governing documents (bylaws, policies).
• General knowledge of association laws and general practices (Anti-Trust, UBIT Tax, Non-Profit Classifications) preferred.

What you can expect from us

We value and nurture an environment of inclusivity and diversity, and a culture of communication and collaboration. Your health, safety and well-being come first, and we believe that you should have time for your work, but you should also have time for you.

Join us and you’ll get:

• an excellent total package, with compensation and benefits based upon your geographic location.

• skill development opportunities, to help you grow now and into the future.

• access to a global network, to enrich your professional experience.

• flexible options to help balance work time and your time

• award and bonus opportunities.

The salary offer will be based on several factors, including the candidate’s demonstrated skills, qualifications and relevant experience.

Let’s help make the world work better for everyone. Apply today!

Project Management Institute, Inc. is committed to providing equal employment opportunities without regard to sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by applicable law. As a government contractor, Company Name is subject to Executive Order 11246, the Rehabilitation Act of 1973 (Section 503), and the Vietnam Era Veterans Readjustment Act of 1974 (VEVRAA), all as amended, which require government contractors to ensure nondiscrimination in employment and to take affirmative action to employ and advance in employment qualified persons without regard to sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by applicable law.