IT Support Coordinator

Salary Range: S$4,200.00 - S$5,000.00
Working Days: 5 Days
Working Hours: 9am - 6pm
Work Location: 1 International Business Park S(609917) *Near By Jurong East MRT*

Job Scope

• Being First Tier IT support for Singapore and Malaysia, and as a backup to other members in Global ITC Team
• Daily helpdesk on call for all pc problem of hardware & software.
• Daily maintenance IT devices
• According to department head directives, manage implementation of projects, time and communications

Job Description:

• First contact point for consulting and support of all IT-topics
• Procurement, configuration and administration of hardware and software
• Training and knowledge transfer of IT topics for employees (and external customers)
• Participation in implementing strategic goals and projects
• Digitalization and optimization of processes in cooperation with other departments
• Tech leadership role in matters concerning IT
• Responsibility for measuring and improving the IT-service quality
• Implementing IT-guidelines and procedures
• Manage an inventory of all IT hardware assets
• Support of customer interfaces (EDI, API, eLogistics) as well as customer support in cooperation with other departments

Requirements:

• Diploma holder in Information Technology; or equivalent
• Knowledge for Citrix, Lotus Notes, M365, Cisco Routers, Switches, Microsoft suite of softwares
• More than 3 years IT experience

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job Title: Junior Cyber Security Analyst

Job Description: We are seeking a motivated Junior Cyber Security Analyst to join our team and contribute to the protection of our organization's digital assets. In this entry-level position, you will work closely with experienced cybersecurity professionals to address cybersecurity-related inquiries, incidents, and issues. This role offers an excellent opportunity for individuals who are passionate about cybersecurity and eager to kickstart their career in this dynamic field.

Key Responsibilities:

• Respond to incoming calls and inquiries related to information security incidents or concerns.
• Accurately document all interactions and actions taken for record-keeping and analysis purposes.
• Follow established processes and guidelines to efficiently address common cybersecurity issues.
• Collaborate with team members to troubleshoot and resolve complex problems or escalate issues to senior analysts, as necessary.
• Monitor assigned queues and prioritize and work cases in a timely and effective manner.

Qualifications:

• Effective typing skills with a strong attention to detail.
• Familiarity with cybersecurity principles and practices.
• Strong problem-solving and critical thinking skills.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with team members and stakeholders.

Preferred Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Relevant certifications such as CompTIA Security+, CEH (Certified Ethical Hacker), or CISSP (Certified Information Systems Security Professional).
• Previous experience in a customer service or technical support role.

EA License No: 11C4879 / Registration ID : R1218583

Apar Technologies Pte Ltd, Singapore

• Coordinate and support the sales team in achieving their sales targets for insurance policies and products.
• Support the sales team in preparing and processing insurance policies, quotes, and applications.
• Respond to inquiries about insurance coverage, policy details, claims, and related issues.
• Prepare and maintain accurate sales reports, records, and customer databases in compliance with relevant regulations and company policies.
• Communicate effectively with team to gather required information, answer inquiries, and provide exceptional customer service.
• Provide administrative support to the sales team by managing paperwork, filing, and documentation.

Requirement:

• GCE ‘N’ level & above.
• At least 2 years of admin experience in Insurance industry.
• Proficient with Microsoft Office

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Purpose and Scope

Responsible in creating & mapping solutions needed for Asset Transformation through digital transformation.

Key Roles and Responsibilities

• Conduct market/ tech analysis on the best available technologies
• Provide subject matter expertise on technology and solution implementation, system setup, data integrity and security
• Review the available technologies and suggest customization to align with business objectives and requirements
• Help organizations implement industry-leading technologies and business optimization solutions for present and future needs
• Coordinate with vendors/ developers to execute asset transformation projects and integrate the new technologies
• Work with stakeholders to understand existing business processes and contribute to new processes and system designs
• Gather and document business requirements, analyze information, and communicate effectively with both business owners and IT teams
• Perform other duties as assigned

Major Challenges

• Coordinating between multiple stakeholders and conflict management

Qualifications & Experience

• Bachelor's Degree in Information System, Computer Science, Computer Engineering, Software Engineering, or other related technical majors
• Good understanding of IT, cloud software, AI, IoT, cybersecurity, and OT
• Minimum 2 years operation experience in asset transformation implementation

Preferred Skills & Characteristics

• Organised, detail oriented and ability to multi task.
• Good team player and able to deliver results within tight deadlines
• Strong interpersonal, communication and presentation skills
• Independent with initiatives, resourceful and positive attitude.
• Possess good leadership skills

JOB SCOPE:

· Maintaining the general cleanliness of equipment and the workplace.

· Providing logistical support for school events and activities, including transporting and arranging furniture and equipment.

· Simple administrative and office work.

· Assisting with the preparation of equipment, apparatus and substances for laboratory lessons.

· Any other assigned duties

REQUIREMENTS:

· Understanding of Basic English.

ADDITIONAL INFO:

· Contract type: <6 months contract

· Working hours and days: Monday to Thursday (1030am to 8pm) Friday (11am to 8pm)

· Date of commencement: Immediate

· Working location: East (Kembangan MRT)

BENEFITS:

· Attractive salary

· Comprehensive medical benefits

· Leave benefits

· Training and Professional Development

Interested applicants may apply via www.seacaremanpower.com for the agency’s consideration

Only shortlisted candidates will be notified

Lic 95C4455

Job Responsibilities:

• Deliver superior End User Experience while ensuring a managed, secure End User environment.
• Support various LOB users through direct end user support or through projects that deliver changes to the end user environment.
• Assist Service Delivery Team in keeping desktops in compliance with Bank standards Work with LOB to identify and proactively manage applications to ensure a well maintained and managed end user environment.
• Handle end-to-end Desktop refresh and replacement initiative and timely removal of Not Permitted Technology.
• Handle user questions, incidents and requests. Tracking, measuring, and escalating as appropriate.
• Adhere to industry and corporate standards and best practices while maintaining a high level of efficiency.
• Assist with patching and upgrading end user devices.
• Address quality and schedule conflicts.
• Availability for ad-hoc work after hours and on weekends where necessary.
• Ability to work in a high-pressure, fast moving environment.

Job Requirements:

• At least 5 years’ experience in all phases of desktop operating system support, implementation, and maintenance, preferably in the financial sector
• At least 3 years’ experience on trading floor experience with Bloomberg, Reuters & trading platforms.
• Knowledge of desktop operating system and infrastructure required to implement and support enterprise deployments.
• Knowledge of Desktop Services security and access standards and practices.
• Basic understating of networking and server technologies.
• Proficient in supporting a Windows 7 desktop environment & Microsoft suit of applications
• Good communication skills and strong analytical skills.

Interested candidates please send your CV to [email protected]

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

Tech support role that is strictly 3-5 months contract handling L1 and L2 responsibilities. Immediate availability is preferred. This opportunity involves handling both L1 and L2 responsibilities, making an immediate impact with solid experience in SCCM.

Job Description

• Demonstrated proficiency in SCCM is a prerequisite, encompassing expertise in software and patch deployment.
• A robust understanding and hands-on experience in supporting workstations, Windows operating systems (specifically Win10), Windows-based applications, and Microsoft O365 are essential.
• Address the evolving needs of our mobile and in-office workforce by resolving issues related to network connectivity, hardware failures, and software usage.
• Proficiently troubleshoot and image workstations, printers, and corporate mobile devices.
• Effectively document, monitor, and track client incidents and requests within the ticketing system, preferably utilizing HPSM.
• Skillfully set client expectations during the ticketing process, ensuring the timely execution of all requests and services in alignment with business service level agreements.
• Stay informed and updated on core hardware standards, applications, and emerging technologies to provide precise and technically accurate solutions to clients.
• Deliver exceptional client service through a blend of effective communication and troubleshooting skills, addressing client issues and fulfilling requests via both remote sessions and on-site support.
• Standard office hours, flexibility is required on alternate weeks

Job requirements

• Strong SCCM Knowledge
• Good experience with M365

Add-on that are beneficial

• Knowledge in VMWare administration
• Knowledge in Netbackup
• Knowledge in Database (Sybase/Oracle/SQL)
• Knowledge in Unix

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Back-End - SQL Server

Responsibilities

• Designing database tables

• Creating views, functions and stored procedures

• Writing optimized SQL queries for integration with other applications

• Creating task schedules for use in automation

• Creating SSIS projects for ETL (Extract, Transform, Load),

• Creating reports in SSRS

• Optimize and maintain legacy systems

• Modify databases according to requests and perform tests

• Monitoring and managing user enquiries and issues on the systems helpdesk

• Troubleshooting system issues

• Extraction of reports as per the business requirements

• Support existing systems

Requirements

• In-depth knowledge on SQL server 2016 or above

• Hands-On experience on writing stored procedures, performance tuning and troubleshooting

• Experience with Microsoft SQL Server Reporting Services (SSRS) , Integration services (SSIS)

• Familiarity working with .Net Framework, JavaScript, HTML

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

At FunctionEight, we want you to love your job so we’ve created a fun working environment with plenty of opportunities. We’re also eager to reward you for your hard work and to help you grow. Oh, and we encourage you to have a life outside of work.

Responsibilities

Reporting to the Manager, you will assist in providing unfaltering IT support to our valued clients, in Windows environments.

Specific tasks include:

• Seamless implementation of upgrades and new infrastructure
• To provide day-to-day technical support to end users and ensure the smooth running of computers, network devices and printers.
• Troubleshoot and resolve end user application issues, maintain and update technical support documentation.
• Take the ownership and responsibility for assigned incidents, requests, or tasks and follow them up until resolved.
• Install and configure any software solutions that the client is requesting.
• Work to SLA’s and prioritize workload to meet contractual needs.
• Maintaining complete documentation on IT asset management for client.

Requirements

• Diploma Holder in Computer Science or equivalent preferred.
• At least 2-4 years working experience in a Technical Support role.
• Applicants should be fully conversant with the Installation, configuration and maintenance of Microsoft Environments.
• Experience with server configuration will be a plus.
• All other skills taken into consideration upon job application.

Job Highlights:

• Education sector located at Central area (Bugis)
• $3,500/month + AWS + Performance Bonus
• 18 days of Annual Leave

Job Responsibilities:

• Provide on-site helpdesk support, user-request, and incident response
• Responsible for system maintenance, software upgrade, and hardware maintenance
• Handle network devices management (Firewall & Wireless Access Point) and firmware update
• Perform regular asset management, monitor and update
• Perform software security patching, operating system security patching, antivirus software definition update and security configuration (Hard-disk encryption)
• Liaise with external vendors for one-stop service (printers, laptops, etc.)
• Prepare necessary documentations and reports.

Job Requirements:

• Minimum Diploma in Information Technology or equivalent
• Minimum 2 years of relevant experience in desktop support or equivalent

If you are keen to explore this career opportunity, kindly send a copy of your resume to rrkc(at)rapidrecruitmentasia.com or simply click the button to APPLY NOW! We regret that only shortlisted applicants will be notified.

Chan Ku Ci - R22111446
EA License No: 16C8261

• Responsible to collect business requirements and translate them into functional requirement specifications.
• Manage the SDLC of assigned projects from initialization to closure.
• Liaise with vendors to ensure successful software system delivery and technical feasibility.

Requirements:

• Degree in Computer Science or the equivalent
• At least 2 years of experience in software development and maintaining web and mobile applications.
• Proficient in frameworks such as Angular, Spring Boot and in Unix/Linux based environment.
• Strong knowledge in programming such as Java, JavaScript, Angular, Unix Shell Scripting and relational databases and related scripting such as Oracle, SQL, mySQL.
• Willing to take a contract role with a possibility of conversion to permanent.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

We have an urgent opening for

Role: Process Assurance Analyst

Experience: 3 to 8yrs

Location: Singapore

Key Skills:

IT Risk Management, Project Management & Business Process Design

Key Requirement:

· Degree in computer science/engineering or related disciplines

· At least 3 to 5 years of relevant experience in IT process compliance audit, Project Management and Business Process Design

· Excellent written and verbal communication, interpersonal, organization and analytical skills a MUST

· Strong working experience with MS Office (Word, Excel, PowerPoint), MS Visio, MS Project and SharePoint

· Prior experience in IT risk management and security will be added advantage

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Hybrid Work Arrangement

9am - 6pm

Job Description:

• Works collaboratively with clients and stakeholders - both external and internal to the company - to research and elicit, analyze, validate and document business requirements, and to ensure that those requirements clearly reflect true business needs, correctly representing all stakeholders.
• Translates business needs into system/ application requirements and project components to help determine solutions to business problems.
• Assists team members in producing functional requirements for tool development.
• Proactively identifies and manages changes to requirements and identify risks for the company’s clients.
• Effectively manages client’s expectations. Applies industry and information technology expertise to support proposals, feasibility studies, implementations and new business development.

Responsibilities:

• Formulate and define system scope and objectives using knowledge of information technology and industry knowledge/ requirements.
• Act as a liaison between client and technical solutions/ support groups, using strong communication skills to elicit, document, analyze and validate business processes, systems, and solution requirements.
• Proactively research, identify, and specify solutions to problems.
• Support and conduct visualization, user experience and configuration elements of solution design.
• Document requirements specifications using high-maturity methods, processes and tools.
• Support requirements management and change management processes.
• Support aspects of the business cycle, including proposals, feasibility studies, and implementations.
• Consider the business implications of the application of technology to the current business environment.
• Develop and execute acceptance test plans and test cases

Education and Experience Required

• Typically a Bachelor's degree in a technical or business discipline or equivalent experience
• Minimum of 2 years of related experience in software development project or a Master’s degree and up to two years of experience.

For Interested parties, click the "Apply Now" and send in your resume to <https://go.persolkelly.com/job/apply/2270>.

We regret that only shortlisted applicants would be notified.

Seah Irvin | REG No : R23112821

PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

About the Company:

Our client has been in the supply chain business, serving the defence & government sectors, as well as commercial industries. The company offers end-to-end, integrated, and secured logistics services including sourcing and procurement, ordering and inventory control, acceptance and quality control.

Responsibilities:

• Identify and propose solutions to enhance supply chain efficiency by addressing gaps and weaknesses.
• Investigate and resolve data errors causing inventory discrepancies, focusing on root cause analysis and prevention.
• Evaluate and optimize end-to-end operations processes, from order initiation to replenishment.
• Develop and implement supply chain operations for customers, including innovative logistics solutions.
• Recommend and deploy logistics solutions that meet customer needs while monitoring for potential issues and implementing corrective actions.
• Coordinate operational policies, standards, and procedures to ensure consistency.
• Develop incident or crisis management plans to mitigate gaps and ensure business continuity.
• Demonstrate understanding of business concepts, organizational knowledge, and profitability considerations.
• Collaborate with key accounts to identify new business opportunities and strengthen relationships for revenue growth.

Requirements:

• Min possess a Diploma / Degree in Engineering, Supply Chain Management, Business, or any related field.
• Min two years of related experience.
• Preferably experienced with Excel (pivot, vlookup), SAP, and WMS.

How to Apply:

Interested candidates, please submit your updated resume by using Apply Now button

*We regret to inform that only shortlisted candidates will be informed.*

Sarah Sevilla

Registration Number: R22107553

EA License No: 18C9027

As a Business Analyst – Fraud Prevention, you will collaborate with various functions such as Delivery, R&D and Sales & Marketing teams. Your business understanding of fraud prevention will serve to support and advise customers during business requirements and processes through scoping workshops.

You will be responsible for performing requirements analysis so to understand and design the solution on our platform as well as creating and update functional internal and external documentation. In addition, you will ensure the solution designed meets the requirements through Quality Insurance, by being the first point of contact during projects.

In this cornerstone position, you will collect and maintain fraud cases and statistics from customers for Marketing, Sales and Data Science usage. During RFI/RFP processes, you will bring your Fraud & risk expertise to our Sales and Presales team. You will support other teams and regions for business related topics and constantly be on the lookout for fraud trends. Finally, you will ensure to package the improvements of all new projects into our internal documentation as well as analyze of missed fraud reported by customers.

Your profile

You are eager to learn and adapt quickly, having the ability to work with high autonomy as well as remotely with transversal teams. You possess excellent communication skills and are a natural team player, with a multicultural awareness and a flexible mindset. You have an appetite for innovation, a strong interest in technology & financial institutions and an impressive work ethic.

· University degree in Computer Science, Audit, Compliance, Business Administration or equivalent

· 2-3 years’ experience in a relevant field

· Experience in IT projects delivery within financial institution or Consulting Firm is a must

· Experience in IT Audit is a plus

· Knowledge or banking fraud, AML, risk or internal control environment

· Excellent verbal and written communication skills in English additional languages a plus

· Fraud and AML certifications are a plus

Why join us

· An international experience with a global customer base

· A dynamic environment with passionate colleagues

· The opportunity to be a part of an exciting adventure

· Innovative business with cutting-edge technologies

This is an exceptional opportunity to join a fast growing successful and innovative company

Responsibilities:

• Drive BI Strategy: Collaborate with stakeholders to translate business requirements into data and reporting solutions, shaping the overall BI strategy.
• Enhance Data Management: Manage Tableau environment, ensuring user access, security, and performance optimization; Conduct updates and maintenance for reliability; Collaborate with data engineers to ensure data accuracy and consistency.
• Data Analysis and Modeling: Design and implement Tableau data models; Develop dashboards and reports for actionable insights; Perform ad-hoc analyses to address specific business questions.
• Cross-functional Collaboration: Collaborate with pricing, finance, product, and tech teams to align analytics efforts with organizational goals; Provide analytical feedback for new product development and operational process optimization.
• Foster Data-Driven Culture: Conduct dashboard demos, analytical workshops, and BI update sessions regularly; Direct market research and BI initiatives to gather insights, supported by SWOT analysis.

Requirements:

• Bachelor's degree in a relevant field (e.g., Computer Science, Statistics, Data Analytics etc). Master's degree is preferred.
• Proven experience as a BI/Data Analyst or analytics role, with at least 5 - 7 years of relevant experience.
• Tableau Expertise: Strong proficiency in Tableau administration and development, including Tableau Desktop, Tableau Online, or Tableau Server. Demonstrated excellence in data visualization using Tableau.
• Technical Skills: Proficient in SQL; experience with other programming languages such as Python or R is preferred. Knowledge of data warehousing concepts, database design principles, data modeling, and ETL processes.
• Problem-Solving and Customer-Centric Approach: Strong problem-solving and critical-thinking abilities. Attention to detail and commitment to data accuracy. Whole systems thinking, understanding enterprise business systems interconnections, and prioritizing customer and user needs.
• User and competitive research, along with the ability to write coding for Data Analysis to advise areas to increase revenues and accelerate performance.
• Excellent communication and interpersonal skills in both English & Mandarin to liaise with internal stakeholders across APAC such as China & Taiwan.

Benefits:

• AWS 13-Month Bonus
• Annual Performance Bonus
• Competitive Remuneration Salary Package
• Fixed Monthly Mobile Allowance
• Flexible Employee Health Benefits Scheme (Purchase for Gym Membership/Spa/Hotels/Flight/Electronic Devices)
• Insurance & Dental Plan
• Bi-Monthly Company Sponsored Tea Break
• Quarterly Department Team Building
• Quarterly Company Team Building
• Accessible Working Location (5-8 mins walk from Chinatown/ClarkeQuay/CityHall MRT)
• Employee Engagement, Recognition and Career Development Program

• At least 5 years of experience in desktop support or a similar role.
• Knowledge of Microsoft Azure, including administration and troubleshooting.
• Proficient in troubleshooting and resolving issues with audio and video devices.
• Experience with Active Directory and SCCM.
• Hands-on experience in dismantling and repairing desktops and laptops.
• Excellent problem-solving skills and the ability to work independently.
• Strong communication and interpersonal skills

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

As an expert of his/her team, he/she:

• assigns technical tasks and manages delegation for technical issues,
• animates the team to encourage collaboration and sharing of best practices,
• has a role in supporting technical skills development and provides training when required,
• supports new technologies and leverages them to provide consistency of service across streams,
• manages service improvements for all Network and Security services supported throughout the organization,
• documents, reviews, maintains and shares relevant technical information to the team
• provides technical direction, supports services both proactively and reactively to maintain the availability and reliability of system infrastructure in accordance to the SLA,
• implements and develops improvements based on best practices,
• focuses on automation and optimum use of the team to improve efficiency,
• drives and delivers root cause for any high severity issue,
• reviews technology changes to identify potential risks,
• is responsible for problem management and resolution
• Perform real-time analysis and trending of security systems
• Respond to user incident reports and evaluates the type and severity of security events.
• Identify recurring security issues and risks and develops mitigation plans and recommends process improvements.
• Interpret and apply security policies and procedures.
• Establish escalation processes for security incidents and develops contingency plans and disaster recovery procedures.

As an experienced professional in Network-Security Services, he/she:

• supports his/her team during diagnosis when technical issues rise in his/her scope of expertise,
• is aware of the global IT structure so that he/she anticipates interrelationships within the organization,
• engages with technical peer, Service managers, Architect and project teams on technology roadmap and projects,
• facilitates transformation projects and suggest future directions for new areas of improvement and change,
• guarantees the production readiness and license to operate of new projects and solutions
• is available and able to drive technically, any complex or high severity incidents that occur within the scope of their role,
• actively engages to understand new technologies and technology trends and reviews them with a view to incorporating them into operations,
• actively assists in identifying the most technical skilled candidates for open roles,
• technically coach and develop partner resources to improve quality and productivity,
• Define the technical skillset required to support the company's technologies.

As the escalation point of contact for Clients, he/she:

• manages the daily relationship with Clients including planning, requests clarification, risks mitigation and service quality

Legal and Regulatory Responsibilities

• Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.
• Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.

Job Qualification

• Fluent in English, both written and spoken
• 10+ years of Experience in managing network and security infra.
• 10+ years Experience in handling major network security projects (ex: SDWAN )
• 10+ years Experience in handling Firewalls/IPS/F5/Pulse/Proxies, Routers/Switches.
• At least a Bachelor’s degree in any of these faculties:
• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Working Hours:

• Primarily match Europe business hours
• On-call support will be expected on a rotational basis

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918 | Personnel Registration No. R2096241

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Overview:

• This role will cover retail funds administration supporting manufacturing and distribution activities for the offshore funds distributed in Singapore and in Hong Kong.
• The Operations Analyst will be responsible for ensuring timely, complete and accurate processing of relevant information (including performing all relevant controls) within own area of responsibility in the area of retail operations.
• Liaising with the appointed transfer agent on all matters including account opening and to resolve issues that come up with fund transactions or instructions and any operational queries from clients and fund distributors, both internal and external stakeholders.
• Comprehend the external changes and the impact to regulatory reporting associated with the asset management fund industry and in particular, the regulatory environments for both Singapore and Hong Kong.
• Support other administrative and operational reporting tasks of the team.
• Support the Coverage Client Division team (Sales/Front Office) very closely and will need to collaborate with internal functions to provide specific expertise in the delivery of assigned initiatives/tasks.

What we will offer you:

• An all-rounded exposure to the Investment Operations Team as well as established key operating procedures to provide support to new joiners to the team.
• Work life balance and flexibility in working arrangements and a work environment where employees are well respected, valued and a workplace where staff can achieve their full potential.

Your Key Responsibilities:

• Preferable to have experience and understanding of fund business
• Support fund order collation and reporting
• Support new fund/share class launch and termination of funds
• Provide operational support and be the centre point of contact for internal and external stakeholders
• Ensure prompt dissemination of fund prospectus and investor notifications
• Point of contact for Operations in the Semi-Annual/Annual Reporting Process
• Provision of data output for fund related surveys and regulatory reporting
• Performing oversight of the vendor around the Transfer Agent service
• Control/identify any Operational Risk items
• Applies all internal and external policies/guidelines and regulatory requirements to establish Service Level Agreements and Key Performance Indicators

Your skills and experience:

• Related experience in Asset Management Operations for at least 1-3 years
• Critical thinking and analytical skills, flexibility when it comes to problems solving
• Meticulous and detail oriented
• Works effectively within the team, sharing knowledge and providing support to colleagues to create and foster a working culture of continuous improvement
• Utilizes knowledge and leverage on experience from your own area or responsibility to improve the efficiency and performance of existing process flows.
• Good communication skills
• Able to work in a fast-paced environment
• Bachelor’s degree

Responsibitilies:

• Assist in the development of the annual operating budget and management forecast for the Aftermarket group in Far East
• Responsibility of accurate/timely management reporting
• Assist local finance with efficient and accurate processes for month end close
• Develop and implement procedures to ascertain accuracy within the general ledger and financial accounting systems and their compliance to corporate guidelines
• Partnering with operations and be an adviser in financial related topics: Actuals, Forecast, working capital (inventory/AR/unbill)
• Complete special financial analysis projects as required
• Perform other work-related tasks as assigned
• Comply with all NOV Company and HSE policies and procedures

Requirements:

• Degree in Finance /Accountancy or related field with at least 3- 5 years’ experience
• Intermediate analytical skills
• Intermediate/advanced Excel and ability to handle large data
• Familiar with USGAAP
• Ability to understand business needs and drivers (business acumen)
• Performing work with energy and exploring opportunities (Action Oriented)
• Good communication skills
• Ability to build effective relationships (organizational agility)
• Expect some travelling in Asia
• Experience with Hyperion planning would be advantageous

Job Description: As a High School Lecturer specializing in Media & Student Support Services, you'll have a multifaceted role that includes:

1. Delivering engaging and comprehensive lessons in media studies, covering topics such as journalism, film analysis, digital media production, and more.
2. Providing guidance and support to students in both academic and personal matters, fostering a positive learning environment conducive to student success.
3. Collaborating with colleagues to develop innovative and relevant curriculum materials, incorporating real-world examples and cutting-edge media technologies.
4. Serving as a mentor to students, offering academic advice, career guidance, and encouragement to help them reach their full potential.
5. Assessing student performance through assignments, exams, and projects, and providing constructive feedback to facilitate continuous improvement.
6. Demonstrating proficiency in video production techniques, including filming, editing, and post-production, to enhance teaching materials and student projects.
7. Overseeing media-related projects and student initiatives, ensuring deadlines are met, resources are utilized effectively, and objectives are achieved.

Requirements: To excel in this role, you should possess the following qualifications and skills:

1. Bachelor's or Master's degree in Media Studies, Communication, Education, or a related field. Teaching certification or experience is highly desirable.
2. In-depth knowledge of media theory, principles, and practices, with a passion for staying updated on industry trends and advancements.
3. Excellent communication and interpersonal skills, with the ability to connect with students from diverse backgrounds and effectively convey complex concepts.
4. A compassionate and empathetic approach to student support, with a genuine desire to help students overcome challenges and achieve their goals.
5. Strong organizational skills, with the ability to manage multiple tasks efficiently and meet deadlines in a fast-paced educational environment.
6. Proven ability to work collaboratively with colleagues, administrators, and other stakeholders to enhance the overall learning experience for students.
7. Proficiency in video production techniques, including filming, editing, and post-production software.
8. Experience in managing projects, coordinating resources, and ensuring project goals are achieved within established timelines.

• End user support
• Assist in Operating Systems Migration and related support.
• Support and troubleshooting which includes diagnosis of hardware and software failures or problems.
• Responsible for correcting all problems associated to supported list of End User Equipment and Software.
• Installation of software/application.
• Provide accurate and timely documentation in IT Service Management Tool.
• Closing all assigned and resolved Incidents; focus on ticket resolution within SLA.
• Synchronizing application settings to environment requirement.
• Relocation of computer devices and peripherals.
• Setting up of the end users profiles for applications.
• Proactive update and follow up to end users.
• Guide end user on required applicable tasks
• Other adhoc task as assigned.

Job Requirements

• Diploma / Nitec in Information Technology, Computer Engineering or related field
• Minimum 1 year experience in IT
• Hardworking , positive attitude
• Banking work environment
• 5 days work (9am to 6pm) at Alexandra Road
• Salary $2500 - $3000

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.