Job roles:

• Drive projects and conduct advanced analytics on related service data using more complex statistical analysis approaches and tools.
• Identify and suggest innovations for data analytics approaches to more effectively detect insights on service process & performance.
• Develop data visualization methodologies and tools to present feedback data analytics findings to management.
• Provide guidance to other stakeholders by using customer insights to support decision-making in operational functions.
• Review and identify ways to improve service data usage, data quality and data management.
• Any other duties that are required to support the team’s objectives.

What you will do:

• Work with all relevant parties/stakeholders to collate business requirement; Undertake and initiate any data analytics requests as directed by management.
• Participate in data management workgroup and committees to drive and support cluster/institution data analytics initiatives.
• Lead and support in problem analysis, opportunities identification, improvement measures definition and proposal recommendation to supervisor, workgroup and management.
• Support the curation and maintenance of data catalogue, Business Intelligence/AI projects etc. Guide and provide advice to users on the right datasets to be use.
• Review and support the users in the report enhancement.
• Plan, Design & Implement various Service Business Analyst Tools by utilizing related technology including AI/Machine Learning, to provide best in class business intelligence opportunity internally, be able to perform business both from pro-active way and re-active way.
• Secure UDIS Uptime & Retail internal awareness & competence to make best use of Business Analytic Tools.

** There is opportunity to convert this position to a permanent role.

Required Competencies / Experiences:

• At least a Bachelor's Degree in Computer Science/Information Technology or equivalent
• Fast learner with eye for details, proactive and self-motivated team player
• Flexible, open to new ideas and able to implement solutions effectively and independently
• Customer service-oriented and strong analytical mind with inclination for problem solving
• Ability to clean and analyse huge datasets using advanced data management and analytics tools (e.g. MS Excel, Power BI, SAS, Tableau, Qlik Sense etc)
• Knowledge of programming languages like SQL, Oracle, R, MATLAB, and Python is a merit
• Good analytical, problem solving and project management skills.
• Good written and presentation skills
• Able to interact and work well with people at all levels
• Knowledge of automotive aftermarket is a merit
• Good communication skills (written and oral) in English
• Fully proficient in Microsoft Office applications

This is a 2-month short term assignment from our Zurich office to Singapore branch to train the local team as part of the Global Control Centre setup to cover the night shift (Zurich time) to provide support services (e.g., for software, hardware, end user devices, networks) and monitoring capabilities to ensure continuous access to IT services and Live Cycle for End Users, with the following key areas of focus:

• Operational monitoring and support of the central and decentralized applications (IBM z/OS mainframe, Unix, Windows etc.) in the IT Control Center
• Execution and monitoring of requests for manual interaction in the different systems using OPC (z/OS) and AWA-Automic scheduling tools
• Perform day to day operational activities which included periodic system checks, IPLs, Start/End of day procedures, system health checks etc.
• Global coordination with Switzerland HUB to implement follow-the-sun model, participating in the shifts handover and keeping track of the main events of the shift in the team sharepoint
• Collaboration on releases, key date changes, disaster recovery tests, etc.
• Early escalation of Incidents to the responsible team and Incident Management organization, according to the applicable Incident Management process and available instructions
• Global collaboration with L2 and L3 responsible of the critical applications

Professional and Technical Requirements

• Mainframe z/OS experience as Operator
• Experience with OPC (z/OS scheduling tool)
• JCL, Batch Scheduling
• AWA scheduling tool experience is a plus
• ITIL basic knowledge
• Experience in a similar role (1st-Level, 2nd-Level and/or Onsite) and in troubleshooting general IT issues

Abacus Capital – Corporate Advisory - Analyst

Abacus Capital runs a Corporate Advisory practice in which the firm advises corporate clients on strategy, capital raising and M&A. The Analyst at Abacus Capital will be expected to participate in the entire lifecycle of the advisory deal process, from origination to execution.

Role and responsibilities:

• Origination, structuring and execution of M&A / Fundraising / Corporate finance deals
• Financial modeling and valuation analysis, using different methods, e.g., DCF, market comps, etc.
• Preparing pitch books, info memos and investor presentation materials for client meetings
• Due diligence & valuation analysis on corporates and assets
• Market, industry and company research and report writing, use of databases, e.g., Bloomberg, CapIQ, etc.
• Good stakeholder management, liaising with different teams, clients, and third-party advisers

Profile Of Ideal Candidate

• Bachelor’s degree in Finance and/or accounting or closely related areas of Business Administration
• Ideally more than 1 year of working experience with M&A experience (i.e. investment bank, Big 4 Corporate Finance/Transaction services) - Compensation for this position will be commensurate with the qualifications, skills, and experience of the selected candidate.
• Excellent interpersonal and communication skills
• Demonstrates problem-solving and organizational skills
• Consistently demonstrates clear and concise written and verbal communication skills
• Experienced in assisting with client development
• Analytical and numerate with basic accounting and finance knowledge
• Proficiency with Bloomberg, CapIQ, Excel, PPT and Word

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

Customer Support

• Lead and inspire the customer support team to deliver best-in-class post-sales support.
• Foster a positive work environment that encourages collaboration and innovation.
• Conduct regular team assessments and provide guidance to enhance performance.

Administrative Support

• Assist the director in various administrative tasks to ensure smooth operations.
• Oversee Singapore entity GST submission, ensuring compliance with regulations.
• Manage corporate income tax returns in a timely and accurate manner.

Financial Oversight

• Work closely with the accounting team to manage financial transactions and reporting.
• Coordinate banking activities and maintain strong relationships with financial institutions.
• Ensure timely and successful completion of internal and external audits.
• Implement and maintain robust internal controls to safeguard financial processes.

Logistics and Sales Operational Support

• Collaborate with global logistics teams to optimize supply chain operations for APAC.
• Support Director in forecasting in a timely fashion to support strategic planning. 
• Manage the overall Singapore entity GST submission, Corporate Income Tax returns as well as internal and external audits in a timely fashion.
• Relationship building with corporate bank and support commercial director in relevant banking activities and proper documentations as and when required.
• Arrange banking and boardroom documents sign off as well as keep record of all the correspondence and documentation pertaining to the Singapore corporate entity.
• Build policies on distributors and customers credit limits and payment terms in compliance with company policies.
• Oversee monthly accounts closing and financial reporting, invoice payments to internal and external parties as well as accrual postings.

Team,

Come join the Customer Outcomes Operations team, and work with a talented group of

Sales, Services Delivery, Customer Success and Business Operations Leaders. We are focused on partnering with the Customer Outcomes organization to ensure they have the business processes, technology and analytics capabilities required to deliver amazing customer experiences.

Role

The Business Operations Analyst for the APJ team is a critically important role, enabling Customer Outcomes to work most effectively with its internal and external stakeholders and fulfill their commitments to ServiceNow and its customers. This role will work closely with APAC Business Operations Manager and APAC Customer Outcomes leadership and understand business concepts of Services business and help to build data models using Power BI.

Responsibilities

• Be part of executive analyses, strategies, and deliverables (E.g., QBR)
• Provide visibility and performance tracking to the business by helping to build, maintain and improve our data and reporting foundation solely using Power BI.
• Drive operational efficiency by automating and improving processes, tools, and dashboards that scale
• Ad-hoc work as required by Area leaders or APJ leadership

Key Responsibilities
1. Partner with GTO Retail & Channels T&O (GRCTO) teams to identify the pipeline of new initiatives and project notations2. Organize and track the pipeline, capturing data on readiness for approval and other relevant data3. Ensure there is an aligned pipeline view across GRCTO and GTO COO Office4. Maintain and update GRCTO projects approval data and dashboard5. Partner with GTO COO Office and Delivery Teams to organize and track in-flight projects6. Prepare the weekly Management dashboard for projects – Pipeline, In-Flight Projects and Projects Target Delivery view7. Prepare the agenda and partner GRCTO teams for content for the weekly Pipeline Deck Review cadence8. Organize the provision of the current pipeline decks for review by the GRCTO leadership9. Support the Pipeline education & training needs for the GRCTO teams10. Understand the Projects Data Reconciliation (timesheets, investment amounts etc), Project Quality & Process Adherence checks/reports, and prepare the action dashboard for GRCTO teams11. Support special initiatives, management and governance forums & workshops that may arise

Qualifications and Skills Required· Bachelor’s Degree, with demonstrated working experience in a similar role in Financial Services· Solid organizational skills including a methodical approach to planning & process, attention to detail and accuracy· Good sense of risk & issue management, and escalation management· Able to produce structured and effective presentations· Proficient in creating presentations using the Microsoft suite of software· Able to handle multiple priorities, maintain standards and deliver with quality under tight timeframes & pressure· Highly self-motivated, autonomous & pro-active, and a collaborator & team-player with flexibility to take on special initiatives that may arise· Excellent written and verbal communication skills· Comfortable with engaging senior management

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Responsibilities:

· Work closely with key stakeholders to deliver projects and solutions

· Provide/review solutions on end-to-end approach to system integration across multiple platforms/applications

· Work closely with product vendors to analyze change request, review system design, ensure compliance to technology architecture standards, software defect resolution and system deployment

· Perform code development and testing, investigate and resolve technical issues reported in projects.

· Conduct system and performance management, application vulnerability management and control, software release management

· Plan and commission production system implementation

Develop and review technical documents and other System Development Life Cycle (SDLC) related documents.

Qualifications:

· Degree in computer science or related discipline

· At least 3 years IT experience on implementing reporting/regulatory solutions on Axiom platform

· Have strong system design and trouble-shooting skill

· Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities

· Proven ability to be flexible and work hard, both independently and in a team environment

· Good interpersonal and communication skills.

Responsibilities:

• Determine market needs and potential in assigned verticals' key accounts.
• Examine customer demands to identify current trends, dynamics, and market moves.
• Create sales quotations, tender documents, drawings, visualizations, and mock-ups for design development.
• Conduct basic risk assessments and set operational policies, standards, and procedures into action.
• Provide administrative assistance for project management processes.
• Manage customer relationship management issues and examine client information and needs to strengthen customer connections.
• Provide logistical services that satisfy the needs of customers.
• Suggest strategies to close gaps and shortcomings in supply chain operations.
• Create plans for implementing new logistical solutions.
• Gather knowledge about the most recent technological trends.
• Determine the most recent technological advances and how they might be used to the logistics industry.

Requirements:

• Degree in any discipline, preferably from local recognized education institution
• With 1 – 2 years of sales analyst/ business analyst or sales support experience

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

We are seeking a dynamic and motivated individual to join our team as a Junior Technical Support Specialist with a focus on customer support. The ideal candidate will play a crucial role in assisting customers with technical issues, ensuring their satisfaction, and providing excellent customer service.

Responsibilities:

• Provide technical support to customers via phone, email, and chat channels.
• Assist customers with troubleshooting, diagnosing, and resolving technical issues related to our products or services.
• Collaborate with cross-functional teams to address complex technical problems and escalate issues when necessary.
• Communicate technical information in a clear and understandable manner to non-technical customers.
• Maintain accurate records of customer interactions, technical issues, and solutions.
• Follow established processes and procedures for documenting and resolving technical support cases.
• Assist in creating and updating technical support documentation, FAQs, and knowledge base articles.
• Stay updated on product knowledge, new releases, and technical advancements to provide accurate information to customers.
• Collaborate with the customer support team to ensure a seamless and positive customer experience.
• Strive to achieve and exceed customer satisfaction goals.

Requirements:

• Previous experience in a technical support or customer support role is preferred.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a team-oriented environment.
• Familiarity with technical support tools and software.
• Basic understanding of networking, software applications, and troubleshooting methodologies.
• Positive attitude and eagerness to learn and adapt.
• Flexibility to work during weekends and holidays if required.

TSH Corporation Limited runs a dynamic chain of bars, namely; Quaich Bar Collector, Quaich Bar Avant-garde, Quaich Bar Wanderlust, The Other Room, Signature Reserve, Capitol Cigar & Whisky Lounge. We also distribute premium spirits through The Whisky Store and run Singapore’s most vibrant and biggest whisky dedicated exhibition – Whisky Journey.

Job Highlights:

· Progressive, collaborative, autonomous, friendly working environment.

· Great career advancement, exposure and learning opportunity.

Job Description:

· Provide timely management report to accurately reflect performance of the operations including in-depth analysis to ensure integrity of results across all product lines.

· Liaise with outlets to compile variance reports on the followings:

a. Physical stock count from outlet;

b. Minor Variables (Tasting, Free-Of-Charge (FOC), Spoilt) from outlet;

c. Purchase from invoices and

d. Sales data from Point-Of-Sales (POS).

· Provide daily, weekly and quarterly reports that track revenues and gross profit by customers and product categories.

· Prepare Customer Relationship Management (CRM) Report on members sign up, top spender, cash back, first visit, transaction and spending history reports.

· Update Mailchimp database, Advocado CRM and SevenRooms for guest experience and retention.

· Create open items for alcoholic beverages, if any to verify against POS and update price change.

· Prepare and update simplified month end Profit & Loss.

· Issue Raptor access card, update new payment mode, seating and menu arrangement as and when required.

· Provide timely and accurate respond to ad-hoc request as and when required by management.

· Interact with the marketing and other departments on the forecast, actual, budget and business metrics on sales, gross profit and other departmental expenses.

Job Requirements:

· Minimum Diploma in Business Administration/ Accountancy/ Finance will be an advantage.

· Familiar with Raptor, Advocado and SevenRooms will be an advantage but not necessary.

· Fresh graduates and Mid-career individuals are welcome to apply.

· Highly motivated, creative and ability to work independently.

· Proficient in MS Office Application (Excel, Words, PowerPoint).

· Good communicate skills, meticulous and strong interpersonal skills.

We regret that only shortlisted candidates will be notified.

6+6 months (Must be able to commit 1 year)

Location: Enabling Village, Redhill

Work Hours: Monday – Thursday: 8.30am – 6.00pm, Friday, 8.30am – 5.30pm.

Job Description:

• Basic Research Support: Assist in conducting desktop scans and basic research activities (e.g. create online survey form) to gather relevant information and insights for operational planning and transformation initiatives;
• Data Analysis and Reporting: Using Microsoft or other tools to collect, analyze, and present data from basic research activities to support decision-making and identify areas for improvement;
• Project Support: Ensure progress coordination, documentation and tracking of key research and transformation initiatives. Ensure alignment with project requirements and timeline;
• Admin and Logistics Support: Prepare for meetings (e.g. assist in obtaining agenda materials), support collation of info/responses/inputs across teams, logistics support for workplan/engagement sessions (e.g. booking venues, coordinating refreshments, collating attendance/feedback, printing materials etc.); and
• Documentation and Knowledge Management (KM): Contribute to the development and maintenance of KM within OPT. This includes developing and maintaining an organized archive of operational planning materials.

Requirements:

• Singaporean
• Degree in relevant field
• Coordination or project management experience
• Research work experience in preferred
• Able to demonstrate critical thinking and analytical skills

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Senior Staff Nurse (AU)

Salary: $3,200 to $4,800
Location: Paragon Orchard
Working Hours: 8.30am to 5.30pm (Mon to Fri) 8.30am to 1pm (Sat)

Job Summary:

• Provide pre and post-operative nursing care.
• Monitor and assess patients during surgical procedures.
• Coordinate and collaborate with multi-disciplinary caregivers in providing safe efficient patient care.

Job Description:

1. Patient Care Management

• Perform check and prepare operating room readily for procedure.
• Respect and protect patients’ rights and confidentiality.
• Assess patient preoperatively and complete patient safety check prior to procedure.
• Check availability of supplies and anaesthetic drugs.
• Assist the anaesthetist with anaesthetic procedures.
• Coordinate with surgeon or anaesthetist to ensure smooth running of surgery list.
• Perform anesthesia nursing care under supervision of surgeon in the absence of anaesthetist.
• Assist in other nursing duties such as circulating and monitoring of post-operative patients.
• Provide guidance for junior staff to ensure quality-nursing care is rendered.
• Implement and maintain the principles of sterility and asepsis for all procedures and techniques.
• Comply with established guidelines of infection control practices.
• Recognize and intervene in emergency situation involving patient care or other team members.
• Document accurately and legibly in relevant patient care records and in billing of consumables and implants.
• Maintain safe custody of Controlled Drugs.
• Replenish anaesthetist supplies and drugs on daily basis.
• Collaborate with Nursing Manager /Team(s) to:
• Assess staff clinical competency
• Enforce peri-operative clinical nursing standards
• Enforce infection control practices

1. Patient Education

• Maintain effective communication and interpersonal relations with the patients and caregivers.

1. Professional Development

• Participate in continuing nursing education to maintain clinical knowledge and competence.
• Develop junior staff through mentoring and preceptoring activities.
• Provide constructive feedback to the Supervisor regarding staff clinical performances.
• Implement and conduct in-service education and unit-based orientation for the OT nurses.
• Serve as liaison, and resource person for the perioperative nurses.
• Assume additional responsibilities as assigned by Supervisors.

1. Resource Management

• Demonstrate proper use, care and maintenance of endoscopes, instruments, equipment, and supplies.
• Demonstrate proper and economical usage of sterile supplies and consumables.
• Assist in inventories and equipment maintenance.
• Ensure adequate daily supplies of consumables.
• Assist with optimal OT room utilization.

1. Risk and Quality Management

• Provide professional care through evidence-based approach.
• Report unusual and unsafe practices or events.
• Monitor and ensure compliance of infection control practices.
• Prescribe and implement fall prevention measures.
• Serve as a role model.
• Identify opportunities for process/ clinical improvement.

Job Requirements:

• Preferably Advanced Diploma / Degree in Nursing or its equivalent
• At least 1 or 2 years’ experience as a Staff Nurse in a clinical setting
• Registered Nurse with Singapore Nursing Board
• BCLS & AED Certified

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Sales Support Executive

Kaki Bukit

Mon to Fri 9am to 630pm

Basic up to $3000 + VB

Responsibilities:

· Manage day-to-day sales operation

· Sales Order Processing: Quotation, Sales Order, Purchases Order, Delivery Order, Invoicing

· Professionally handle high volume of inquires and assist to provide effective solution for customers’ issues

· Provide excellent support and customer-service

· Proactively sourcing for new sales opportunities through inbound lead follow-up

· Connect with key customer contacts (external) as needed

· Coordinate projects and support lead manager. Ensuring projects are worked according to agreed plan and kept on schedule

· Liaise with internal teams such as Finance, Procurement, Logistics and Marketing

· Assist in preparation & submission of relevant reports and documents

Requirements:

· Diploma in Business or related field

· At least 1-2 Year(s) of working experience in related field

· Exposure to computer hardware/ software/ maintenance contract is preferred

· Able to multi-task and able to work smart

· Proficient in MS Office

For consideration, kindly submit your CV to [email protected]

**Only shortlisted candidate would be notified**

LIM SIANG FAN R2199045

MTC Consulting Pte Ltd| EA Lic. No: 15C7752

• Support and manage day to day sales operation.
• Processing of quotation, sales order, purchase order, delivery order and invoicing
• Support the generation of sales either by cold calling or of incoming queries from different platform
• Assist in providing effective solution that fit clients’ requirement.
• Keep close connection with clients as required
• Perform project coordination, ensuring project go as plan and on schedule.
• Work closely with internal teams
• Support the preparation & submission of relevant reports and documents

Requirement

• Diploma in any relevant discipline.
• Work experience in sales administration / support function
• Computer literate with good knowledge in Microsoft Office
• Team player with good communication skills
• Customer service oriented

Job Description:

• Assist in new / modified materials and process development program.
• Perform microbiological / environmental / chemical analysis pertaining to product release, project and validation related testing.
• Ensure that all tests are performed in accordance with written procedures.
• Isolate and identify unusual contamination and their sources.
• Write test method validation protocols for processes in which microbiological control is of significance.
• Ensure documented sterilization procedures are provided.
• Monitor the operation of sterilization facilities.
• Appointed as a trainer on identified subject matter expert. Train new Lab staff.
• Assessment of training effectiveness for new Lab Junior Technicians / Technicians.
• Supervise junior technicians / technicians during testing and that will also include equipment troubleshooting, equipment failure handling and investigation.
• Support Lab consumables purchase, inventory and control expenditure.
• Assist in investigating microbiological / environmental / chemical analysis failure investigation. (not pertaining to Singapore site).
• Conduct or review internal calibration and maintain calibration master list.
• Verify tagging status and certificate of analysis for product release.
• Verification test results obtained by QA Lab Junior Technician / QA Lab Technician.
• Troubleshooting when equipment breakdown or malfunction.
• Ensure and verify chemical mixing process is performed in accordance with written procedures.
• Any other tasks assigned by superior if required.

Job Requirement:

• Minimum Diploma in Chemical Process Technology or in a related discipline.
• Ability to work independently and willing to perform overtime when required to support the manufacturing operations.
• Familiar with Microsoft Word, Excel and Access.
• Good communication and writing skill.
• Required to work in cleanroom environment.
• Able to perform shift work (Day and night shift).
• Entry level candidates are welcome to apply.

We are looking for a Business Analyst in the maritime industry with a focus on overseeing commercial projects, managing relationships, and supporting sales practices on Customer Relationship Management (CRM) systems is crucial for the success of a trading firm.

Roles and Responsibilities:

• Cultivate robust and reliable connections, demonstrating the capacity to guide and train individuals in utilizing the CRM system.
• Scrutinize CRM and research data through Power BI to monitor and present reports on revenue, pipeline, and overall performance.
• Ensure precision and timeliness of all information in CRM.
• Identify and communicate potential concerns to senior management concerning sales management and handle client conflict resolution among traders.
• Conduct market research on leads and current customers; perform ad-hoc analysis spanning all sectors.
• Participate in various projects and strategic initiatives aimed at fostering business and revenue expansion.
• Undertake ad-hoc analytical tasks as needed to address diverse business and project requirements.
• Regularly report on the profitability of different business units and comprehend the underlying factors influencing it.

Ideal Candidate:

• Bachelor's degree in economics, Finance, Business Administration or a related field in Maritime.
• Proven experience in business analysis, project management, and relationship management within the maritime industry.
• Strong analytical skills with the ability to interpret complex data and trends.
• Familiarity with CRM systems and proficiency in data analysis tools.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a fast-paced and dynamic environment.
  

EA: R22106011

09C3403/200717961N

Job Title: Sales Support ( Freight forwarding ) (ID4441)
Location: : Paya Lebah
Working Hours: Monday to Friday 8.30am-5.30pm, Sat 8.30am-12.30pm
Salary: $2500-$3000


Job Description
• Prospect, source opportunity through research, leads, prospective listing to grow new customer base and nurture existing customer relationships via cold-calling
• Deliver consistent high-quality customer services by possessing customer focus attitude, with the ability to recommend an appropriate solution and creating value
• Collaborate and coordinate with internal stakeholders to develop and improve customer’s experience
• Increase customer base and revenue through awareness of local market trends and intelligence
• Other ad-hoc duties as required

Requirements
• 2 to 3 years’ experience in Freight Forwarding industry.
• A team player and self-motivated individual
• Basic knowlegde of Incoterms / Freight operations

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational downtime.

As an IT Support Engineer, you will be responsible for the following:-

• Support the project teams in the implementation, installation and configuration of PCs/Workstations O.S., applications and related peripheral devices.
• Provide 1st level on-site IT support to the end-users on a 24x7 rotational shift, from 10 am to 10 pm/ 10 pm to 10 am, including Public Holidays.
• The successful applicants should be prepared to be deployed primarily at Tuas Checkpoint. The successful applicant could be deployed to the Tuas checkpoint in the future on a rotational basis.
• Provide findings and timely status updates to the Project Manager on major issues escalated by users.
• Perform daily health checks and inventory checks on the system.
• Experience in installation, configuration, troubleshooting of PC / peripheral devices and application maintenance support will be required.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have a keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, and troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), and KPIs (key performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.