Experience: 6-9 Years

Role: Production Support Analyst

Key Responsibilities:

· Provide 24x7 production support onsite / offsite.

· Investigate production issues, determine production defect severity and provide workaround to user if feasible to move business forward

· Manage and respond to users on timely manner.

· Log incident ticket for production issues and user queries

· Provide necessary information needed for further investigation to next level support (L3) to proceed with fix

· Prioritize defects and plan for production release based on defect criticality or align with quarterly release

· Follow up on defect and incident closure and meet incident closure KPI

· Share production defect support learning with QA team and development team to improve application quality and minimize future defects

· Make sure system availability as per respective agreed SLA

· Support EOD batch run

· Perform annual Disaster Recovery (DR) exercise for supported applications

· Provide support to System Engineers on server level patches / upgrade as and when applicable

· Ensure proper knowledge transfer (KT) from project / development team before enhancement release

· Ensure application documentation is properly updated for each production release.

Key Requirements:

Education:

· Bachelor’s degree in computer science or related field.

· At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

· At least 10 years of Mainframe experience.

· At least 5 years of solid Base CARDLINK (Credit and Debit Card System) hands-on experience.

· Cards and payments domain Knowledge.

· Expert knowledge and experience in COBOL, JCL, VSAM, CICS, MQ Series, Ezytrieve.

· Expert knowledge and use of Mainframe tools such as; Control-M, Endevor, File-Aid, Control-M.

Prior application or production support experience is a plus

Key Domain/ Technical Skills:

· Mainframe, Cardlink

· COBOL, JCL, VSAM, CICS, Ezytrieve

· Microsoft Office.

The Department and Position

The department is responsible for development and maintenance of Capital Market IT applications (in-house and package) used worldwide, covering Front Office (Murex, Apex, Orchestrade…), Back Office (Summit, Calypso…), Market data referential (Asset Control..), Market Risk (in-house application on big data technologies).

“Run the bank” is the first mission of IT department. It involves many front line IT professionals who understand the nature of business operations, timing of activities & data flowing through internal and external systems.They are continuously working with business users, infrastructure engineer and system managers.

The Static and Market Data team works across the full value chain to feed FO, BO and Risk department with Static Market Data to sustain business activities.

The candidate will join the Singapore Capital Market Run the bank team in charge of running applications managing Static and Market data used by all bank application. The team works closely with other teams supporting Front-Office applications (Murex, Apex, Orchestrade…), Back Office and Market Risk applications.

Main Responsibilities

Application monitoring responsibilities

• Define and implement in coordination with the build team the needed application monitoring.
• Supervise and monitor daily and monthly chains and handle user request by working closely with project, infrastructure and production teams.
• Support overnight batches which take place during the Singapore Morning and early afternoon time to ensure that problems are swiftly analyzed and resolved to minimize down-time.
• Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.

Incidents and Requests management (business users and others IT teams)

• Provide level 1 and level 2 application support to business users (trader, risk manager, market risk monitoring operator, back-office and middle-office analyst, market data administrator,…)
• Analyze and manage incidents/problems/requests.

Problem management and continuous improvement

• Prepare and maintain knowledge base for each of the application in the scope of the team in coordination with the build team and the ops team.
• Collaborate with build team to assess the priority of the problem and follow-up the resolution, even contributing to the definition of long term solution.
• Provide non-functional requirement to the build team to implement monitoring as code whenever available.

The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service. Candidate should have a strong appetite in the capital market functional business.

Qualifications and Profile

Candidates should have 4+ years experience in application support activity.

• ITIL certification.
• Good understanding of Capital Markets Domain and market activities.
• Relevant experience on Asset Control software
• Exposure to the Capital Markets with proficiency in financial instruments (Bonds, Rates, Equity, etc..), trading lifecycle and specifically market data.
• Relevant experience with working with external source like Bloomberg, reuters
• Expertise in static market data with knowledge of data types, sources, and uses within financial systems, including reference data, price data.
• Proven experience in technical proficiency with strong skills in SQL,
• High level of proficiency in unix/linux scripting.
• Should be able to doSLA & KPI management, client communication & interaction
  Predictive analysis, consulting, escalation management
  Risk analysis and project execution
  
• Appetite for continuous improvement and automation.
• Strong knowledge in XML, PL/SQL, MQ, CFT and Control-M.
• Knowledge of monitoring solutions (E.g ITRS Geneos, Elastic Search)
• Excellent communication and interpersonal skills.
• Strong analytical and troubleshooting skills.
• Ability to work well under pressure.
• Autonomous, self motivated and excellent team player.
• Strong perseverance and diligence towards attaining goals and effective time management.

The candidate should have analytical and problem solving skills, a pro-active mind-set in security, proven ability to work individually under pressure. Team player with good interpersonal skills. Excellent written and verbal communication skills.

All candidates, but particularly seniors, will be held to high a standard when it comes to communication, both oral and written. You should have good expository style, be able to explain yourself clearly and concisely, especially when the subject is technical and complex. It goes without saying that your English must be extremely fluent.

Education

• Intermediate level (min. 4 years)

Shift Timings

• Work hours : 8:45am – 6:30pm SGT and shift rotation 5PM – 2AM SGT
• Rotational Week-end support.

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

The Department and Position

The department is responsible for development and maintenance of Capital Market IT applications (in-house and package) used worldwide, covering Front Office (Murex, Apex, Orchestrade…), Back Office (Summit, Calypso…), Market data referential (Asset Control..), Market Risk (in-house application on big data technologies).

“Run the bank” is the first mission of IT department. It involves many front line IT professionals who understand the nature of business operations, timing of activities & data flowing through internal and external systems.They are continuously working with business users, infrastructure engineer and system managers.

The Static and Market Data team works across the full value chain to feed FO, BO and Risk department with Static Market Data to sustain business activities.

The candidate will join the Singapore Capital Market Run the bank team in charge of running applications managing Static and Market data used by all bank application. The team works closely with other teams supporting Front-Office applications (Murex, Apex, Orchestrade…), Back Office and Market Risk applications.

Main Responsibilities

Application monitoring responsibilities

• Define and implement in coordination with the build team the needed application monitoring.
• Supervise and monitor daily and monthly chains and handle user request by working closely with project, infrastructure and production teams.
• Support overnight batches which take place during the Singapore Morning and early afternoon time to ensure that problems are swiftly analyzed and resolved to minimize down-time.
• Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.

Incidents and Requests management (business users and others IT teams)

• Provide level 1 and level 2 application support to business users (trader, risk manager, market risk monitoring operator, back-office and middle-office analyst, market data administrator,…)
• Analyze and manage incidents/problems/requests.

Problem management and continuous improvement

• Prepare and maintain knowledge base for each of the application in the scope of the team in coordination with the build team and the ops team.
• Collaborate with build team to assess the priority of the problem and follow-up the resolution, even contributing to the definition of long term solution.
• Provide non-functional requirement to the build team to implement monitoring as code whenever available.

The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service. Candidate should have a strong appetite in the capital market functional business.

Qualifications and Profile

Candidates should have 4+ years experience in application support activity.

• ITIL certification.
• Good understanding of Capital Markets Domain and market activities.
• Relevant experience on Asset Control software
• Exposure to the Capital Markets with proficiency in financial instruments (Bonds, Rates, Equity, etc..), trading lifecycle and specifically market data.
• Relevant experience with working with external source like Bloomberg, reuters
• Expertise in static market data with knowledge of data types, sources, and uses within financial systems, including reference data, price data.
• Proven experience in technical proficiency with strong skills in SQL,
• High level of proficiency in unix/linux scripting.
• Should be able to doSLA & KPI management, client communication & interaction
  Predictive analysis, consulting, escalation management
  Risk analysis and project execution
  
• Appetite for continuous improvement and automation.
• Strong knowledge in XML, PL/SQL, MQ, CFT and Control-M.
• Knowledge of monitoring solutions (E.g ITRS Geneos, Elastic Search)
• Excellent communication and interpersonal skills.
• Strong analytical and troubleshooting skills.
• Ability to work well under pressure.
• Autonomous, self motivated and excellent team player.
• Strong perseverance and diligence towards attaining goals and effective time management.

The candidate should have analytical and problem solving skills, a pro-active mind-set in security, proven ability to work individually under pressure. Team player with good interpersonal skills. Excellent written and verbal communication skills.

All candidates, but particularly seniors, will be held to high a standard when it comes to communication, both oral and written. You should have good expository style, be able to explain yourself clearly and concisely, especially when the subject is technical and complex. It goes without saying that your English must be extremely fluent.

Education

• Intermediate level (min. 4 years)

Shift Timings

• Work hours : 8:45am – 6:30pm SGT and shift rotation 5PM – 2AM SGT
• Rotational Week-end support.

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Responsibilities

· Provide 24x7 production support onsite / offsite.

· Investigate production issues, determine production defect severity and provide workaround to user if feasible to move business forward

· Manage and respond to users on timely manner.

· Log incident ticket for production issues and user queries

· Provide necessary information needed for further investigation to next level support (L3) to proceed with fix

· Prioritize defects and plan for production release based on defect criticality or align with quarterly release

· Follow up on defect and incident closure and meet incident closure KPI

· Share production defect support learning with QA team and development team to improve application quality and minimize future defects

· Make sure system availability as per respective agreed SLA

· Support EOD batch run

· Perform annual Disaster Recovery (DR) exercise for supported applications

· Provide support to System Engineers on server level patches / upgrade as and when applicable

· Ensure proper knowledge transfer (KT) from project / development team before enhancement release

· Ensure application documentation is properly updated for each production release

Requirements

Education:

· Bachelor’s degree in computer science or related field.

· At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

· At least 10 years of Mainframe experience.

· At least 5 years of solid Base CARDLINK (Credit and Debit Card System) hands-on experience.

· Cards and payments domain Knowledge.

· Expert knowledge and experience in COBOL, JCL, VSAM, CICS, MQ Series, Ezytrieve.

· Expert knowledge and use of Mainframe tools such as; Control-M, Endevor, File-Aid, Control-M.

Prior application or production support experience

Key Domain/ Technical Skills:

· Mainframe, Cardlink

· COBOL, JCL, VSAM, CICS, Ezytrieve

· Microsoft Office.

Working hours: Mon to Fri, 9am to 6pm

This position only required to start from Mid-Sept onwards

Job Responsibilities:

1. Receive and process sales orders accurately and efficiently, ensuring all required information is complete. Coordinate with various departments, such as overseas productions and logistics, to ensure timely order fulfilment.

2. Update and maintain the sales database by entering new customer information, updating contact details, and recording interactions and sales activities. Ensure data integrity and accuracy.

3. Support filling sales related reports & date base and customer analytics.

4. Respond to customer inquiries promptly and professionally via email, phone, or in-person. Provide basic information about products, availability, and delivery schedules. Assist in resolving customer complaints or issues by coordinating with relevant sales staff and departments.

5. Occasionally join sales staff for meeting with prospective customers.

6. Provide administrative support to the sales team, including scheduling meetings, customizing sales presentations and proposals, and maintaining sales collateral. Assist with sales forecasting and budgeting.

7. Organize timely follow up with customers on previously quoted projects and their status and report back to sales staff and/ or management.

8. Assist in organizing sales events, trade shows, and conferences. Coordinate logistics, manage registrations, and provide on-site support when necessary.

9. Build and maintain strong relationships with customers by providing exceptional customer service. Follow up with customers to ensure satisfaction and identify opportunities for upselling or cross-selling.

Required Skills:

1. Excellent organizational and time management skills.

2. Strong attention to detail and accuracy.

3. Effective communication and interpersonal skills.

4. Proficiency in MS Office Suite, particularly Excel and PowerPoint.

5. Ability to work independently and collaboratively in a team.

6. Strong problem-solving and decision-making abilities.

7. Ability to prioritize tasks and work under pressure.

Required Qualifications:

1. Diploma or equivalent; a degree in business administration, sales or logistics or a related field is preferred.

2. Prior experience in a sales support or administrative role will be an added advantage.

3. Excellent written and verbal communication skills.

4. Strong numerical and analytical skills.

5. Ability to adapt to changing priorities and work in a fast-paced environment.

6. Professional and friendly demeanour.

• Singapore Based (Siglap)
• 5 days Mon-Fri 8.30AM-6.00PM
• Salary Range: $4000 - $4500
• Diploma or Degree in Information Technology; 3 years of experience in providing IT support to end- user community.
• Career Progression Opportunities

Job Summary

• Provide 1st and 2nd Level IT Support to end-users
• Manage IT assets through procurement, tracking, maintenance, refresh/renewal and disposal/ termination.
• Provide assistance in the implementation of new end-user computing technologies

Responsibilities:

• Provide 1st and 2nd Level IT Support to end-users
• Provide end-user IT support for both local and remote locations daily to ensure smooth business operation including end-user computing device performance monitoring
• Perform installation, configuration and maintenance of computers, workstations, applications and other related equipment and devices
• Perform IT asset lifecycle management including tech refresh, preventive maintenance (Eg. Laptops / Printers) and software license monitoring
• Responsible for the procurement of IT equipment, software and related products including administering procurement processes and supporting in requirements scoping and evaluation
• Manage IT vendors (service quality, feedback, improvements) and service contracts
• Provide assistance in the implementation of new end-user computing technologies
• Any other IT duties as assigned

Requirements:

• Recognized Diploma or Degree in Information Technology or equivalent
• Minimum 3 years of experience in providing IT support to end- user community
• Experienced in troubleshooting IT issues at L1/L2 support levels and escalating to higher levels of IT support

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Scope:

• Responding to orders, follow-up (including emails and calls), and incoming sales enquiries.
• Managing orders, follow-up (including emails and phone calls), and purchasing enquiries.
• Plan the prompt delivery of commodities to connect to ships all across the world.
• Keeping track of inventory stock movement and data entry.

Requirements

• We welcome recent graduates who are interested in a career in the marine industry.
• A highly motivated and self-driven person with outstanding communication and interpersonal abilities
• A proficient user of Microsoft Office (Word, Excel, and PowerPoint); a well-organised, careful, and industrious team player; a readiness to pick up new skills and adjust to a fast-paced work environment.

About Us:

Metalcool Pte Ltd is a dynamic company specializing in cutting-edge solutions for industrial applications. With a strong commitment to quality, innovation, and inclusivity, we provide a supportive environment where each team member is empowered to succeed and grow. We are looking for a detail-oriented, proactive Business Support Coordinator to join our team and support our operations in a role that values accuracy, independence, and efficiency.

Job Scope:

Daily document processing - Generate delivery orders and invoices accurately, ensuring timely documentation.

Accounts receivable - Generate monthly statement of accounts and routine accounts receivable duties.

Logistics coordination - consolidate and arrange daily deliveries with third-party logistics vendors, maintaining consistency and reliability of our delivery schedules.

Order processing - Process daily orders with precision, following established procedures.

Vistor and call management - Act as the first point of contact for walk-in visitors and incoming phone calls, providing professional assistance and direction.

Document and inventory management - Maintain document filing system in line with company standards, and monitor office supplies to ensure stock availability.

Requirements:

• Proficiency in English (written and verbal) for effective communication.
• Basic knowledge of accounting or bookkeeping is required to support accounts receivable duties.
• Familiarity with Microsoft Office is essential (in particular Outlook, Teams, Word and Excel).
• Previous experience with ERP systems is beneficial.
• Strong time-management and multi-tasking skills to manage daily tasks efficiently.
• Able to work independently, following established processes with minimal supervision.

Work Environment:

The role is based in a professional office within our industrial facility, providing a comfortable workspace that is separate from our production area.

NLCS (Singapore) believes that each employee makes a significant contribution to our success and that contributions should not be limited by the assigned responsibilities.

Therefore, this position description is designed to outline primary duties, qualifications, and job scope, but not limit the employee, nor NLCS (Singapore), to only the work identified. It is the expectation of the school that each employee will offer his/her services wherever and whenever necessary to ensure the success of our organisation.

Our School is committed to safeguarding and promoting the welfare of children and young people. The School expects all teaching staff, non-teaching staff and volunteers to share and uphold this commitment.

Knowledge and Understanding

• Possess the specialist learning support knowledge for the role to develop resources and strategies to enable student learning
• Have standard English and Maths competencies
• Understand SEN definitions and strategies

Student Support

• Collaborate as part of the Learning Support team in the implementation of strategies for students on the Individual Needs register
• Contribute to the production and review of Individual Needs Plans for students
• Assist identified students in bridging knowledge gaps
• In-class support with individuals/groups of children
• Work with small groups of children out of class to provide intervention support, for example in: english, maths, planning and fine motor skills
• Plan group work sessions in conjunction with the Head of Individual Needs
• Investigate and source resources that will support learning support planning
• Participate in departmental meetings and professional development that impacts on student’s learning
• Track the progress of individuals and groups of students and the effectiveness of intervention using intervention monitoring sheets
• Contribute to the departmental development plan
• Contribute to the termly Governor’s review

Communication

• Communicate with colleagues, and parents as appropriate, maintaining confidentiality and working with sensitivity
• Attending and contributing to meetings of a professional nature
• Regular meetings with Head of Individual Needs to monitor and evaluate provision, intervention and practice
• Contribute to providing feedback to students

General

• Maintain the department stationary stocks in all teaching areas and Learning Support Office
• Assist in the management of data, maintaining department registers
• Maintenance of the departments’ photocopying and laminating requirements, together with filing and notice board updates
• Contribute to the development and training of relevant support staff
• Complete the appraisal Target and Review Tracker in line with school policy
• Work in other departments of the school as circumstances require

Personal Attributes

• Experience working in a Learning Support role
• Enthusiastic, mature individuals with a positive attitude to supporting students, teachers and the wider NLCS (Singapore) community
• Pleasant disposition with excellent interpersonal skills, organisational and communication skills
• Able to work independently as well as a good team player with good initiative
• Have a disciplined approach to timekeeping and attendance
• Maintain a standard of personal presentation in keeping with the role

Pastoral Care

• Always consider students’ welfare and best interests, striving to promote both at all times.
• Develop strong relationships with students, providing guidance and support in academic, pastoral and enrichment matters.
• Liaise with and support colleagues in all matters pertaining to pastoral well-being, responsibility and strategy.
• Follow the school’s policies and procedures with regard to pastoral provision.
• Support students on the Learning Support register in class during special days, events, sports days, concerts, performances and during off site visits, as appropriate

Safeguarding

• Abide by the school safeguarding policy and keep abreast of any changes

Job description

· Handling all corporate secretarial matters for a portfolio of Singapore and international companies

· Prepare necessary documents for AGM, EGM, resolution, striking off, XBRL and etc

· E-submission of return to ACRA and IRAS

· Any other Corporate Secretarial duties

Requirement

· Possess a Bachelor’s degree or diploma (preferred)

· Good understanding of corporate secretarial practices such as Companies Act would be an added advantage

· Good verbal & written communication in English and Mandarin. Able to interact with International and Chinese-speaking clients

· Preferably with a minimum of 2 years of experience

Job Scope:

· Expected to work professionally in managing and training students, working with teachers and support school-wide projects and operations

· Manage and operate the Makers Garage

· Train and mentor projects relating to the Makers Garage

· Provide school-wide ICT support which includes professional media support and additional technical expertise to handle the increasingly sophisticated ICT implementation in schools (examples: support media equipment setup, TV messaging, video recording & editing and web conferencing for teaching and learning);

· Manage the implementation of events in schools (examples: media equipment setup, live streaming for major school events etc);

· Execute daily operational and administrative duties (examples: schedule for events, setup, test, monitor and troubleshoot audio, video and control systems problems as and when is required);

· Perform preventive maintenance for all media equipment to ensure that they are well maintained and in good working condition (Identify, recommend, purchase, install and configure equipment and services as when required);

· Maintain Audio Visual / Video conferencing equipment inventory, generate monthly reports and highlight low inventory numbers or faulty equipment;

· Be a point of contact for vendors, work closely with them to install and troubleshoot the issues (installing, testing, operating, maintaining and dismantling of equipment);

· Train students in Media Resource Club during their designated CCA days on Public announcement (PA) system, photography and videography;

· To assist, guide and advice students for Media related competitions, e.g. OSOS (Our Schools; Our Stories), etc.

· Provide support to the school in areas of videography and photography

· Other duties include providing consultancy and assisting all teachers in media-related matters and problems.

· Assist the Head ICT in other ICT related matters.

Working Arrangement:

Location: Hougang

Working Hours:

· Mondays to Thursdays: 7:30am to 4:30pm

· Fridays: 7:30am to 4.00pm

· Service not required on Saturdays, Sundays and gazetted public holidays

Contract Duration: 1 Jan 2025 - 31 Dec 2025

Salary: $2700/Month

Job Requirements:

· 3 years’ experience as ICT trainer, preferably in a MOE secondary school environment

· 1 year experience in training students in public announcement (PA) system

· 1 year experience in training students in photography, preferably in a secondary school

· 1 year experience in training students videography, preferably in a secondary school

· A Diploma in a relevant discipline

· Relevant experience in managing a makerspace

· Familiar with common apps for iOS supporting makerspace (e.g. polycam)

· Technical skills pertaining to daily AV equipment setup, TV messaging, video recording & editing, live streaming, web conferencing etc and during school events AV support

· Ability to pick up and provide training for staff and students on ICT tools used by the school

· Possess a positive attitude and good analytical skills,

· A good team player who is proactive in sharing both suggestions and concerns,

· Possess good communication and interpersonal skills as required for a trainer

· Adaptable to flexible work hours/working outside stipulated working hours whenever necessary

EA License No.: 96C4864

Reg. No.: R22110485

Job Responsibilities

• Provides comprehensive educational and learning support services that include identification of children with developmental concerns or require additional support within Early Intervention (EI) Continuum and DS/LS programme.
• Work closely with team comprising Educational Psychologist (Ed Psy), Speech and Language Therapists (SLT), Occupational Therapists (OT), Social Workers (SW), EI-trained Teachers, Educational Therapist and Parents to discuss child’s learning needs and profile the learning needs of the children referred to DS/LS programme.
• Engages, collaborates and work closely with stakeholders, especially pre-schools to provide DS/LS to suitable children.
• Provides training to early childhood educators on identification of children with mild developmental and learning issues.
• Presents screening outcomes during case filter meetings.
• Screens and evaluates children who are identified for learning and developmental issues by early childhood educators in the mainstream pre-school settings.
• Develops and implements LSEd Support Packages (Language Development Package, Literacy Package, Social Skills Package and Handwriting Package) that include Individualised Educational Plan (IEP) and End of Intervention (EOI) Report to children with mild developmental needs with support from DS/LS team.
• Ensure that IEP goals set are achieved and strategies are generalised back into the classroom.
• Takes responsibility of the caseload allocated to LSEd in DS/LS programme.
• Acts as a resource teacher for the Early Childhood teachers and to support the children with learning and development needs within the classroom setting and help the children integrate into school environment.
• Provides updates and consistent documentation of intervention for children identified for the programme.
• Develops guidelines together with the DS/LS team for preschool-Based therapy intervention.
• Plans and coordinates services, workshops for Parents, Teachers, etc. as and when the need arises.
• Contributes, implements and evaluates ideas and suggestions for improvement of services for children identified for the programme with the DS/LS team.
• Ensures compliance of established policies and procedures set within the programme.
• Reviews programmes and services together with team to ensure effectiveness and efficiency of services referred to DS/LS programme.

Classroom Management & Organisation

• Develops and maintain a conducive classroom environment or provide advice to the early childhood professionals in developing conducive learning environment appropriate to the physical, social and emotional development of students with learning and developmental needs.

Professional Staff Development

• Keeps abreast of the latest research and developments relating to literacy intervention, development delay and children with special needs.
• Attends relevant training and courses.
• Attends and contributes regularly to Staff Meetings, Case Filter Meetings and In-Services and any other meetings as and when necessary.
• To be involved in networking with other community organisations.
• To participate in events organised / supported by SPD as when required.

Administration

• Be responsible to and liaise with the Director, Manager and other senior staff in all matters pertaining to administration.
• Engages in administrative duties relevant to departmental works.
• Any other duties assigned by Reporting Officer.
• Maintains inventory of the equipment and resource materials for the programme.

Job Requirements

• Diploma in Early Childhood Care and Education (Teaching) or DECCE-T or equivalent, with 2-3 years working experience in the early childhood sector.
• Specialist Diploma in Early Childhood Learning Support (SDELS).
• Good communication and inter-personal skills.
• Familiar with ordinary preschool curriculum and has prior exposure in supporting centres in coping with special needs children.
• Experienced in working with young children using English as a medium of instruction.

IT Support Engineer | Up to $4.5k | 5 Days | Siglap

Salary Range: $4000 - $4500
Working Days: 5 Days Mon-Fri 8.30AM-6.00PM
Location: Siglap

Job Summary

• Provide 1st and 2nd Level IT Support to end-users
• Manage IT assets through procurement, tracking, maintenance, refresh/renewal and disposal/ termination.
• Provide assistance in the implementation of new end-user computing technologies

Responsibilities:

• Provide 1st and 2nd Level IT Support to end-users
• Provide end-user IT support for both local and remote locations daily to ensure smooth business operation including end-user computing device performance monitoring
• Perform installation, configuration and maintenance of computers, workstations, applications and other related equipment and devices
• Perform IT asset lifecycle management including tech refresh, preventive maintenance (Eg. Laptops / Printers) and software license monitoring
• Responsible for the procurement of IT equipment, software and related products including administering procurement processes and supporting in requirements scoping and evaluation
• Manage IT vendors (service quality, feedback, improvements) and service contracts
• Provide assistance in the implementation of new end-user computing technologies
• Any other IT duties as assigned

Requirements:

• Recognized Diploma or Degree in Information Technology or equivalent
• Minimum 3 years of experience in providing IT support to end- user community
• Experienced in troubleshooting IT issues at L1/L2 support levels and escalating to higher levels of IT support

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Highlights

• AWS + Variable Bonus
• Birthday allowance
• Mondays to Fridays (830am-6pm)
• Kaki Bukit, Singapore

Responsibilities

• Assist sales team with the preparation of all sales and tender related documents, costings and material submissions.
• Prepare sales quotations and proposals.
• Provide sales and administrative support to the Sales Team.
• Follow up with factories on document requirements and ensuring that all submissions are properly presented and submitted on time.
• Supporting the sales team in responding to customer inquiries and assisting to resolve issues, where appropriate.
• Liaise with internal teams and colleagues from Procurement, Logistics and Finance.
• Sales order processing from Quotation, Sales Order, Purchases Order to Delivery Order.

Requirements

• Minimum 1 or 2 years of experience in project management or sales support function.
• Enjoy working with numbers and good with excel, powerpoint and words.
• Diploma in Business management or Electrical engineering
• Knowledge in Lighting Simulation Software (Relux/Dialux EVO) will be an advantage.

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Responsibilities

• Develop and maintain technical documentation, including standard operating procedures and technical guides.
• Set up and configure computer hardware, software, networks, printers, and scanners.
• Oversee the functionality of computer systems and network infrastructure.
• Conduct system administration tasks, including software installation, configuration, patch management, monitoring, and performance tuning.
• Respond to service issues and handle support requests efficiently.
• Engage in staff training sessions to introduce new technologies and systems.
• Participate in shift work to ensure consistent IT support.

Requirements:

• Diploma or Degree in IT or a related field.
• Fresh Graduates with an IT Diploma/ Degree welcomed to apply or candidates with at least 1 year of relevant working experience
• Good team player and able to work independently.
• Good time management skills and able to meet deadlines.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L5X96633

About You

We’re looking for someone who loves to learn, share knowledge, and is a team player – someone who can bring a fresh perspective and one who is constantly seeking better practice for the overall quality of our work and our customer experience.

Key Areas of Responsibility

● Support of all Applications for ASIA

● Participate in Global Project and Future SAP lead for ASIA

● Develop and validate the application design.

● Gather feedback from business users and understand the requirements

● Define/Validate IT Application process and governance

● Work with other Regional/Global IT teams/Vendor

● Author complex stored procedures, SQL Jobs

● Assists in project planning and scheduling

● L1-L2 Support/trainer for end-users

● Vendor Coordination & Vendor-Contract Management

Qualifications/ Experience

● Diploma/relevant qualification in IT or Computer Science

● Exposure to end-user environments with different application technologies (ERP, CRM, BI…)

● 5+ years experience in ERP, BI space

● Team player with experience working with multi-cultural team and regional exposure

● Pro-active and independent

● Good knowledge of Business process and ERP architecture

● knowledge and exposure working with different modes of integrations ( ETL, ELT, ESB….)

● Very good Knowledge of Microsoft SQL, SSIS.

● An understanding of Financial Reporting and / or Financial Concepts

● An understanding of cash-to-order, procure-to-pay process

● Ability to prioritize assignments,

● Excellent communication skills, both written and verbal, with the ability to present complex ideas to technical and non-technical audiences.

● Excellent analytical and problem-solving skills with an understanding of existing and emerging technologies.

● Ability to prioritize workload and work well under pressure to meet deadlines and manage business expectations.

● Regional travel will be required

● Experience working in the manufacturing domain is a plus

● Willingness to learn new applications is a plus

We are seeking a detail-oriented and proactive Administrative Officer to support in managing meeting schedules, general office admin support and purchases, and logistics support for related events. The candidate will possess strong planning and organizational skills, with a strong attention to detail, and has the ability to work in a fast-paced environment.

Job Description:

General Administrative Support:

• Meeting Coordination:

Schedule and organize meetings for executives, prepare agendas and meeting materials. Ensure all logistical details are managed, including room bookings, catering, and tech requirements

• Document Management:

Establish, organize, and maintain a centralized repository for all management papers, contract and project-related documents. Ensuring that these documents are readily accessible to all stakeholders and management will be a key focus of your role.

• File Organization:

Systematically categorize and archive relevant management and project files, enabling efficient retrieval and reference. Your organizational skills will help support seamless workflow and communication across teams.

• Meeting Coordination:

Arrange both internal and external meetings with precision. This includes handling scheduling, sending invitations, and managing logistical arrangements to ensure all participants can contribute effectively.

• General office purchases

Support logistics and meal arrangements for meetings and events. Other administrative tasks as needed.

Minimum Requirements

• Minimum of 3 years in administrative roles.
• ‘O’ or ‘A’ level holder.
• Exceptional organizational and time management skills to keep department activities on track for stakeholders.
• Proficient in Microsoft Suite minimally in Word, Excel, and PowerPoint.

Mon to Fri 8.30am - 6pm

Job Description

• Respond to customer inquiries via phone, email, and other communication channels.

• Prepare and process quotes, and other sales-related paperwork. (Airfreight /

Seafreight / Logistic / CBT).

• Preparing reports on a weekly/or monthly basis.

• Trouble Shooting (Damage Cargo, Billing Issues, etc.) (Airfreight / Seafreight /

Logistic / CBT).

• Coordinate with internal teams such as outdoor sales, operation, finance, and

customer service.

• Work alongside with outdoor sales with generating new business and maintaining

existing customer relationships.

Job Requirements

• Optimistic, Positive and Proactive.

• Effective communication and Interpersonal skills.

• Keen to make an effort and pursue areas of improvement.

• Able to cope and work under pressure or overtime if required.

• Able to perform independently or connect well in a team player environment.

• General knowledge on excel format if any.

• Relevant experience and knowledge in customer service/freight forwarding industry

Company Highlights:

1. One-stop IT Solution provider offers a wide range of IT products and services.
2. No sales target. Basic + Commission.
3. Very near to MRT Station.

Responsibilities:

• Support daily sales operation including process sales orders, prepare quotation, purchases order, delivery order and issue invoices.
• Assist new and existing customers on their inquiries as well as provide after sales support.
• Work with key customer and follow-up with inbound leads for new sales opportunities.
• Render support to manager ensuring projects run according to plan and timeline.
• Liaise and work closely with internal stakeholders to gather information when necessary.
• Generate and submit relevant reports and documents for tenders.
• Attend online/offline product trainings arranged by the vendors.

Requirements:

• Candidate possesses 1 to 2 year(s) of relevant working experience as a Sales Support/Sales Coordinator for Sales Department are welcome to apply.
• Exposure to computer hardware/ software/ maintenance contract is an added advantage.
• Ready for dynamic and fast-paced environment
• Good communication and interpersonal skills.
• Enjoying interacting and communicating with people, and build good rapport with IT Business Partners.
• Proficient in MS Office

EA License No: 24C2521 | EA Reg No:21103634 (Johnny Wu)

• Salary Range: $4000 - $4500
• Working Days: 5 Days Mon-Fri 8.30AM-6.00PM
• Location: Siglap

Job Summary

• Provide 1st and 2nd Level IT Support to end-users
• Manage IT assets through procurement, tracking, maintenance, refresh/renewal and disposal/ termination.
• Provide assistance in the implementation of new end-user computing technologies

Responsibilities:

• Provide 1st and 2nd Level IT Support to end-users
• Provide end-user IT support for both local and remote locations daily to ensure smooth business operation including end-user computing device performance monitoring
• Perform installation, configuration and maintenance of computers, workstations, applications and other related equipment and devices
• Perform IT asset lifecycle management including tech refresh, preventive maintenance (Eg. Laptops / Printers) and software license monitoring
• Responsible for the procurement of IT equipment, software and related products including administering procurement processes and supporting in requirements scoping and evaluation
• Manage IT vendors (service quality, feedback, improvements) and service contracts
• Provide assistance in the implementation of new end-user computing technologies
• Any other IT duties as assigned

Requirements:

• Recognized Diploma or Degree in Information Technology or equivalent
• Minimum 3 years of experience in providing IT support to end- user community
• Experienced in troubleshooting IT issues at L1/L2 support levels and escalating to higher levels of IT support

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Job Description:

• Accurately create, manage, and maintain sales orders within the accounting system, ensuring all details are entered meticulously.
• Collaborate with various sales departments to ensure seamless order processing from start to finish.
• Monitor inventory levels to verify stock availability and proactively address potential shortages to meet order requirements.
• Communicate effectively with customers regarding order confirmations, updates, and promptly address any issues or inquiries.
• Maintain and organize all order-related documentation for quick retrieval and reference, ensuring compliance with company policies.
• Conduct uality checks to ensure all orders are processed accurately and meet company standards for fulfilment and customer satisfaction.
• Identify and resolve any discrepancies or issues in order processing in a timely and efficient manner.
• Prepare and present reports on order processing performance and key metrics to Senior Management and Heads of Departments.
• Continuously identify opportunities for process improvements, implementing best practices to enhance efficiency and accuracy.
• Ensure the order processing system is up-to-date and functioning correctly; address any technical issues that arise.
• Perform other related ad hoc duties as assigned.

Job Requirements:

• Diploma holder equivalent and above may apply
• Fresh graduates and entry-level applicants are welcome to apply.Fast learner and proactive in daily tasks.
• Demonstrates excellent organizational and time management skills.
• Pleasant and friendly personality, contributing to a positive work environment.
• Strong problem-solving capabilities and a hands-on approach to tackle challenges.
• Proficient in basic computer skills (Microsoft Office, email, etc.).
• Availability to start work immediately is an advantage.

Job Responsibilities

• Provide 24 X 7 technical assistance via phone,
• Troubleshoot CPE issues, Mobile Broadband, Web/Mail Hosting/setup, co-location and other ISP related products and services
• Coordinate with other departments and handle internal escalations
• Attend to faults and escalate if necessary. Common faults are outages, server failure, router, switch etc.
• Manage monitoring systems (eg. bandwidth monitoring, link monitoring, DDOS notification etc)
• Provide after-hours technical assistance to Data Centre (eg. handle customer visits, reboot server, DDOS issues, etc)
• Coordinate with other departments for basic troubleshooting support
• Ensuring alert for major project is being follow up closely and ensure that relevant department is being updated of the progress
• Ability to adapt quickly to ever changing priorities and handle multiple tasks simultaneously

Job Requirements:

• Degree/Diploma or equivalent with NOC experience
• Minimum 2 years of experience in a support/service environment with a keen interest in Internet Technology
• Preferably with CCNA certification or other network certifications
• Customer oriented, motivated and driven to explore new ways of doing things
• Team worker with good interpersonal, communication and writing skills
• Able to work within constraints and meet service levels
• Willing to accept new challenges and responsibilities
• Highly motivated with initiative
• Willing to work on rotating shift, inclusive of weekends and public holidays
• Customer focused attitude with ability to explain technical information to non-technical people with compassion
• Outstanding communication skills in English, both written and verbal

Scope of work

1. Attend to telephone calls, emails, front desk reception walk-in enquiries (vendors, parents, students, general public) and receipt of deliveries.

2. Support teaching and administrative staff by providing information to students and parents. To be present during curriculum days with the exception of occasional leave-taking (subject to approval).

3. Facilitate communicate within the school by ensuring necessary information is properly transmitted.

4. Attend to minor student injuries/ accidents and maintain the student injuries/ accidents records file.

5. Assist with administrative duties e.g. filing, data entry, student attendance update, collection of forms.

6. Perform daily upkeeping of counter cleanliness and keeping the area neat and tidy. Help contact parents, students, teachers and vendors.

7. Assist with school programmes/ initiatives e.g. P1 Registration Exercise, P1 Orientation Day, Temperature Taking Exercise etc.

8. Assist with any other ad-hoc duties as assigned by the school.

Qualifications, skills and experience:

1. Able to read, write and converse in English.

2. Knowledge in other languages (Mandarin, Malay) and dialects would be advantageous.

3. Able to work independently.

4. Good team player with initiative.

5. Pleasant personality, positive and cheerful attitude.

6. Likes working with children, demonstrating patience and empathy.

7. 1 year experience in receptionist duties.

8. Previous work experience in school setting would be advantageous.

9. Experience with admin work using MS Office would be advantageous.

Contract Period: From 1 January 2025 to 31 December 2025 with an option to extend

the Contract for a further period of 1 year.

Personnel to be deployed at the following hours:

- Mondays to Thursdays: 8:30am to 5:30pm, inclusive of 0.5hr lunch break

- Fridays: 8:30am to 5:00pm, inclusive of 0.5hr lunch break

- Service not required on Saturdays, Sundays and gazetted public holidays

• Daily Requisition of Raw Materials from warehouse and suppliers based on schedule required
• Daily Raw Materials consuming & warehouse inventory monitoring
• Liaise with Purchasing & Suppliers on orders and delivery scheduling
• Manage daily inventory at Production Floor (PF)
• Cimplas update
• Manage and Control partially of label bags
• Month-end stock report at production floor
• Other duties assigned as & when required.

Qualification, Experience & Skills :

• GCE “N” or “O” level or equivalent
• With previous manufacturing environment experience preferred.
• Able to work in production workshops and office.
• Read, write and understand simple English
• Computer liberated, especially MS Office (Excel)
• Physically well

NLCS (Singapore) believes that each employee makes a significant contribution to our success and that contributions should not be limited by the assigned responsibilities.

Therefore, this position description is designed to outline primary duties, qualifications, and job scope, but not limit the employee, nor NLCS (Singapore), to only the work identified. It is the expectation of the school that each employee will offer his/her services wherever and whenever necessary to ensure the success of our organisation.

Our School is committed to safeguarding and promoting the welfare of children and young people. The School expects all teaching staff, non‐teaching staff and volunteers to share and uphold this commitment.

The aim of this role is to be responsible for the rapid and substantial language development of a group of up to 14 students by delivering an after-school programme and supporting them in classes.

Teaching, learning & assessment

1. Tailor and deliver a personalised, intensive English learning experience based on individual student needs to achieve rapid progress through 2-hour sessions on four evenings per week.

2. Take responsibility for the development of tutees' academic English skills to ensure full comprehension and participation in the school curriculum.

3. Use the after-school programme to build BICS (basic interpersonal communication skills) and CALP (cognitive academic language proficiency)

4. Collaborate with subject teachers to align the English program with ongoing curriculum topics and requirements, enhancing preparation for and reinforcement of classroom learning.

5. Use knowledge gained from collaborating with teachers to identify student language needs both from an individual perspective and a subject-specific perspective.

6. Support teachers in understanding the language needs of the students and their progress to date.

7. Maintain consistent communication with parents, involving them in the educational process and keeping them informed of their children's progress and challenges.

8. Provide in-class observations and support of your students in their daily classes to integrate English learning with subject content and ensure that they are demonstrating the progress developed in the intensive after-school programme in their other subjects.

9. Create bespoke language modifications and support that will enable students to increase their engagement in the wider curriculum.

10. Build stretch and challenge into teaching at every opportunity.

11. Use a variety of formative and summative assessment techniques to measure students’ progress and achievement, and inform teaching.

12. Maintain high expectations of the quality of students’ work, and liaise with the Head of Department and other relevant staff to implement support strategies for those who are underperforming.

13. Maintain high expectations of students’ engagement and work ethic, liaising with the Head of Department and other relevant staff to implement support strategies for those who are not meeting them.

14. Maintain high expectations of students’ behaviour, collegiality, attendance and punctuality, in line with School policy, ensuring that relevant procedures are followed if these are not met.

15. Implement classroom strategies prescribed by the Individual Needs Department for students with an Individual Needs Plan (INP).

16. Adopt a positive and developmental approach to academic monitoring activities such as lesson observations, work scrutiny, learning walks and student voice.

17. Keep accurate data on the progress made by individuals, providing reports to the Head of EAL and VP (Academic)

18. Maintain accurate records of student attendance through the School’s attendance system.

Pastoral care

19. Always consider students’ welfare and best interests, striving to promote both at all times.

20. Develop strong relationships with students, providing guidance and support in academic, pastoral and enrichment matters.

21. Liaise with relevant colleagues with a focus on supporting student’s academic and personal development.

22. Maintain regular and positive relationships with parents with a focus on supporting their child(ren)’s academic and personal development; the spirit of communication should be personal and individual.

23. Liaise with and support the Pastoral Leadership team in all matters pertaining to pastoral well-being, responsibility and strategy.

24. Working alongside the Senior School Management Team to contribute to academic, pastoral and enrichment activities that broaden students’ experiences and enhance the general life of the school.

25. Follow the school’s policies and procedures with regard to pastoral provision.

Enrichment

26. Support the School’s academic enrichment programme by contributing to the McCabe Lecture series, supporting student-led academic societies and delivering taught enrichment sessions.

27. Attend School events and activities as directed by the Principal and voluntarily support events such as trips, Arts Festival events, sports fixtures (home and away) and musical performances by students, after school and at weekends.

28. Deliver co-curricular activities in line with School policy.

29. Support the House Competition by attending events and encouraging student participation.

General responsibilities

30. Play a full part in the life of the School, supporting its distinctive aims and ethos, and be prepared to actively participate and contribute to the community activities that exist within the School.

31. Strive to embody and promote the School’s Guiding Statements at all times.

32. Work effectively as part of a subject and pastoral team.

33. Maintain high levels of professionalism and conduct, acting as a positive role model for students.

34. Carry out supervisory duties as per published duty rotas.

35. Continue own professional development in relevant areas, including subject knowledge, pedagogy and others related to career and personal development goals.

36. Attend staff meetings and training sessions as required.

37. Engage actively in the appraisal process.

38. Contribute to the preparation and implementation of development plans, policy and practice.

39. Treat all students with dignity, build relationships rooted in mutual respect, and at all times observe proper boundaries appropriate to a teacher’s professional position.

40. Abide by the expectations laid out in the Academic Staff Handbook and the Staff Code of Conduct.

41. Maintain familiarity with, and follow, all school policies.

Safeguarding

42. Abide by the School safeguarding policy and keep abreast of any changes

43. Have regard for, and promote, the need to safeguard students’ wellbeing, maintaining awareness of cultural differences and related matters when dealing with students.

This is a new role and the responsibilities and structure of the post will need to be flexible to meet the needs of the students involved.