Job Summary :

The Business Analyst shall apply knowledge of Salesforce capabilities and limitations to guide implementations of the system.

• Analyze an organization and design its processes and systems, assessing the business model and its integration with technology.
• Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information.
• 3 years experience as a Business Analyst, Scrum Master, Product Owner or equivalent in Agile projects.
• Good to be Salesforce Certified Business Analyst and have passed/obtained the following Certifications:
• Salesforce Administrator Exam (CRT101).
• Basic Salesforce configuration experience / have completed

Working Location: Labrador Park

Working Hours: 10am to 6pm (Mon to Fri)

JOB DESCRIPTION

• Collect, clean, and analyze data to support business decision-making
• Create and maintain reports, dashboards, and presentations to visualize insights
• Conduct research to identify trends, opportunities, and risks within the industry
• Analyze workflows and recommend improvements for efficiency
• Work with teams to support key initiatives and achieve business goals
• Track market and industry developments to provide actionable insights
• Use software tools like Excel, SQL, or data visualization platforms to manage data
• Handle special projects or tasks as assigned by the team lead

JOB REQUIREMENTS

• Minimum Diploma and above
• Proficiency in Excel and basic understanding of data analysis tools
• Strong analytical skills with the ability to interpret data and identify trends
• Clear and effective communication for presenting findings and collaborating with teams

EA Reg. Number: R21100629

EA License Number: 22C1278

The suitable candidate will join a team of engineers and operations specialists in the support of enterprise privileged access management infrastructure and operations. He/She will be responsible for the end to end design, deployment, operations and development of the bank’s privileged access management framework, infrastructure and processes.

Key responsibilities

Drive the automation and integration of privileged access management infrastructure to other systems to achieve straight through processing and reduce manual work.

Provide on-going operations support including management reporting and operations dashboards relating to the governance oversight of privileged accounts and passwords.

Requirements

5+ Years of CyberArk Experience:

Demonstrated expertise in the deployment, configuration, management, and support of CyberArk infrastructure components. Proven ability to provide regional support and integrate CyberArk solutions via APIs. CyberArk certifications are preferred to validate knowledge and skills.

Scripting and Reporting:

Proficient in writing PowerShell scripts and SQL statements to develop comprehensive management reports focused on the usage and operational management of privileged accounts. This includes automating reporting processes and ensuring accurate data presentation for stakeholders.

Data Visualization: Experienced with Grafana for creating data visualizations and dashboards, enabling real-time insights into access management and security posture. Skilled at translating complex data sets into understandable visual formats for better decision-making.

Privileged Access Management: Strong understanding of enterprise privileged access management principles, encompassing risk management, compliance, governance, and control. Ability to develop and enforce policies that mitigate risks associated with privileged access.

Audit Experience:

Extensive experience in responding to audit queries and preparing detailed reports related to access management. Skilled in analyzing audit findings and implementing corrective actions to address compliance gaps. Proven ability to collaborate with internal and external auditors to ensure all necessary documentation is accurate and readily available.

Remediation Expertise:

Extensive experience in remediating CyberArk failed objects to ensure that auto-managed objects comply with security policies and standards. This includes troubleshooting and resolving issues to maintain operational integrity and compliance.

Technical Platform Knowledge:

In-depth knowledge of key operating systems and databases, including Windows, Unix, MSSQL, and MariaDB. Previous experience in administering these platforms enhances ability to manage and secure privileged accounts effectively.

Banking Environment Experience:

Familiarity with working in a banking or financial services environment, understanding the unique regulatory and security requirements involved. This background supports effective implementation of access management solutions tailored to industry standards.

Educational Background:

Bachelor’s degree in Computer Science, Information Systems, or Engineering (or a related field). Alternatively, a combination of relevant professional experience and CyberArk certifications is also acceptable, demonstrating a solid foundation in security practices.

Role SAP Signavio Business Analyst

Role Type: Contract

Description:

Key Responsibilities
• Work closely with stakeholders to gather, document, and analyze business requirements related to SAP systems.
• Map, model, and analyze current business processes using Signavio and identify areas for optimization.
• Collaborate with SAP functional and technical teams to design and implement process improvements and solutions.
• Use Signavio’s process modelling tools to create visual representations of business processes, workflows, and data flows.
• Assist in the development of process documentation and user manuals, ensuring alignment with SAP functionality.
• Conduct training sessions to educate users on process changes and SAP functionality.
• Support SAP-related projects, including upgrades, new implementations, and system enhancements.
• Perform gap analysis and recommend solutions to bridge business needs with SAP capabilities.
• Ensure compliance with best practices and standards for business process management and SAP usage.
• Provide ongoing support and troubleshooting for SAP and related business processes.

Qualifications
• Proven experience as a Business Analyst with a focus on SAP systems (e.g., SAP ECC, SAP S/4HANA).
• Strong experience in business process modelling and optimization using Signavio
• Deep understanding of SAP modules Sales & Distribution (SD)
• Proficiency in process mapping, workflow management, and data analysis tools.
• Experience in managing SAP implementation projects or working in SAP-focused environments.
• Excellent communication, documentation, and presentation skills.
• Strong problem-solving skills with the ability to translate business requirements into technical solutions.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the Tech Aalto Privacy Policy, a copy of which is published at Tech Aalto’s website (https://www.techaalto.com/privacy/)

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

Responsibilities:

• Oversee and streamline the bank's operational workflows, including settlements, reconciliations, and transaction processing.
• Resolve discrepancies and ensure the accuracy of financial data.
• Work closely with front-office teams to support trade execution and post-trade processes.
• Prepare operational reports and identify areas for process improvement.

Requirements:

• Bachelor’s degree in Business, Finance, or related discipline.
• 1-3 years of experience in banking operations or trade support.
• Proficiency in operational tools and financial systems.

EA Personnel Name: Izz Lokman
EA Personnel No: R24124828
EA License No: 05C3451

You will be responsible for month end closing activities, variance analysis, forecasting and budgeting for Business Unit in the region. You will support tracking of KPIs, working capital and Capex and be a business partner for operational management in finance related topics. You would possess strong excel skills and has the ability to handle large data sets and data analysis.

This position is based out of our Tuas Bay Drive office, Singapore

Reporting to the Regional Finance Director, you will be responsible for month end closing activities, variance analysis, forecasting and budgeting for Business Unit in the region. You will support tracking of KPIs, working capital and Capex and be a business partner for operational management in finance related topics.

Key responsibilities:
• Assist in the development of the annual operating budget and management forecast for Far East
• Responsible for timely management reporting for the region to meet monthly and quarterly management reporting requirements
• Track and conduct monthly review of KPIs and financial data (Inventory/AR/unbilled) and provide regular updates to key stakeholders to support business performance management
• Develop and implement processes to achieve accurate and timely management reporting and compliance to corporate guidelines.
• Partner with finance and operational teams to resolve issues to achieve financial and business goals
• Partnering with operations and be an adviser in financial related topics
• Complete adhoc financial analysis projects as required.
• Perform other work-related tasks as assigned.
• Comply with all NOV Company and HSE policies and procedures.

Job Requirements:
• Degree in Finance /Accountancy or related field with at least 5 years’ experience in FP&A. Those with less experience may be considered for the Financial Analyst position
• At least Intermediate/advanced Excel skills and has the ability to handle large data sets and data analysis
• Good knowledge of US GAAP and/or IFRS
• Good time management and problem-solving skills
• Ability to understand business needs and drivers (business acumen)
• Performing work with energy and exploring opportunities (Action Oriented)
• Ability to build effective relationships (organizational agility)
• Strong communication and interpersonal skills with the ability to work in a fast-paced environment
• Expect some business travelling
• Experience with Hyperion planning and Power BI would be advantageous.

Key Responsibilities

• Manage the business requirements and functional solution aspects of the project.
• Analyse the stakeholders’ needs to identify improvement opportunities.
• Design and implement solutions (e.g. process optimisation, process automation, digital solutions and systems) that deliver operational excellence and productivity savings.
• Work with the stakeholders to ensure smooth implementation of new solution, including change management activities to ensure buy-in for the solution.
• Perform business analysis:

i. Business Analysis Planning and Monitoring: Identify stakeholders, techniques, and processes to manage, track

and trace requirements.

ii. Enterprise Analysis: Refine and clarify business need, define solution scope, and develop business case.

iii. Elicitation: Explore, identify, and document business needs

iv. Requirements Analysis: Assess current state, analyse stated requirements of stakeholders, and elaborate to

sufficient detail that accurately defines business need within specified scope.

v. Solution Assessment and Validation: Source and evaluate alternatives to identify solution that best fit

business needs, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions

or revamped processes to see how well they met the original need

• Manage conflicts, issues, and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate and manage expectations of stakeholders.
• Prepare end user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems, or implementation of new standard operating procedures.
• Lead and perform system validation activities and user acceptance tests.
• Review performance of the solution measurement metrics and provide recommendations to continue to optimize current business processes.
• Assists with the documentation of technical design, specification, and technical solution.
• Maintains document repositories used by project teams and assists with project documentation as needed.

What we are looking for

• Business Analysis certification (Certification of Competency in Business Analysis™ (CCBA®), Certified Business Analysis
• Professional™ (CBAP®)) or an equivalent certification will be an added advantage.
• Hands-on experience in full project development life cycles
• Past track record in business analysis, application solutioning and design
• Ability to model business requirements in business process modelling tool.
• Ability to perform qualitative, quantitative and root-cause analysis.
• Ability to facilitate discussions/workshops to elicit, manage and prioritise key business needs.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research.

NIE invites suitable candidates to join the Division of Academic Computing & Information Services (ACIS) as an Analyst Programmer/Systems Analyst (2-year contract).

The candidate should be a dynamic IT professional who is a good team player and a strong software developer.

Job Description

As a member of the Digital Solutions department responsible for data migration and systems integration initiatives, your responsibilities include:

1) Building integration solutions between various software systems to ensure seamless communication and data flow between systems to support business operations. Specifically, the activities include:

• Architect and orchestrate robust data pipelines and integration points between systems.
• Develop and implement integration interfaces, APIs and middleware to enable data exchange between different systems, e.g. core student systems, learning management platforms, payment gateway, etc.
• Work with various technical teams and product vendors to understand integration requirements and ensure compatibility.
• Monitor and maintain integration solutions, troubleshooting and resolving any reported issues.
• Establish secure and compliant integration across the technology stack.

2) Performing data migration from legacy systems to new COTS to preserve data integrity, quality, and consistency. Specifically, the activities include:

• Develop and execute data migration scripts and processes using appropriate tools and technologies.
• Collaborate with business owners to establish data mapping rules.
• Perform data mapping, cleansing, transformation, validation, and reconciliation to ensure data accuracy post-migration.
• Ensure compliance with data security and privacy policies throughout the migration process.
• Provide post-migration support and troubleshooting as required.

3) Project management and collaboration. Specifically, the activities include:

• Track project progress to ensure timely delivery and alignment with project requirements.
• Foster effective communication and collaboration with cross-functional teams involving technical and business stakeholders.

Requirements:

• A University degree in Computer Science, Information Technology, Engineering or a related field.
• At least 2 years of experience as a software developer or in a similar role, with specific exposure to data migration and systems integration with APIs.
• Proven expertise in data mapping, transformation, and scripting/programming languages for data migration initiatives.
• Strong knowledge of API design and development, web services (REST, SOAP) and middleware technologies.
• Knowledge of database management systems and data modelling.
• Familiarity working with COTS and SAAS integration and migration.
• Proficiency in SQL and scripting languages (e.g., Python, Shell scripting) and integration frameworks.
• Quick learner who is passionate and willing to learn new languages and technologies.
• Experience in the Software Development Life Cycle (SDLC) framework and Agile software development methodology.
• Knowledge of cloud platforms (e.g. AWS, Azure) and microservices architecture is a plus.
• Knowledge of IT security principles and data and system integration compliance.
• Excellent problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills.
• Good self-motivated team player with a positive attitude and flexibility in adapting to changes.
• Ability to work with tight deadlines and fluid requirements.

Other Information
NIE staff can take chartered buses at their own expense from or near their homes to NIE campus. This is subject to the availability of seats.

Req ID: R00017187

Senior IT Support Executive

• Working hours: 8.30am to 6.00pm (Mon – Fri)
• Office location: Pandan Road [Company transport is provided from Clementi MRT (one way) ]
• Salary: $3500 – $4200

Responsibilities:

• Administer and configure infrastructure systems and applications (e.g. Active Directory Services, Data Centre, video conferencing, audio system, telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy, wireless, etc.), desktop, mobile devices and other remote devices.
• Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely.
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met.
• Draft and update technical documentation such as administration & user guides.
• Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security.
• Source for products/solutions and vendors/suppliers for required projects.
• Provide L1/L2 support and participate as a team lead or member in projects.

Requirements:

• Diploma or Degree in Computer Science, Information Technology, OR/AND Certification in CCNA
• Minimum of one year of relevant experience
• Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support
• Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services
• Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller
• Strong knowledge of CyberRisk and CyberSecurity; familiarity with PDPA is highly preferred
• Experience with Veeam, VMware, and UNIX/Linux is an added advantage
• Experience in API/Web Programming and Database Administration is an added advantage

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

*NEW* L1-L2 Desktop Support - up to 4,500 with Bonus ( Rolling Contract)

Our client is one of the leading food and agriculture trading firms, known for its stable and friendly working environment. They are currently seeking an experienced L1-L2 Technical Support Engineer. The ideal applicant will provide general BAU IT support to internal users.

Day to day responsivities

• Provide L1-L2 technical support for a corporate environment, addressing both software and hardware issues.
• Configure and maintain desktops, laptops, printers, and scanners to support end-users.
• Troubleshoot and resolve issues with Windows 7, Windows 10, Mac OSX, and common applications like Microsoft Office.
• Conduct basic administration of systems, servers, phone systems, and wireless infrastructure.
• Troubleshoot office network issues, including switches and WIFI, to ensure reliable connectivity.
• Monitor and apply patch management for Windows and Mac systems to maintain security and system stability.
• Support LAN/WAN/MPLS network connections, ensuring consistent, reliable access for users.
• Utilize Office 365 to generate reports and dashboards to track performance metrics.
• Follow organizational standards, providing clear communication and documenting resolutions.
• Collaborate with diverse teams, managing time effectively and prioritizing tasks for high-quality service delivery.

Must

• Minimum of 2+ years of L1-L2 technical support experience in a large corporate infrastructure (250 user environment).
• Support experience in Windows 7 &10, Mac OSX, patch management, Active Directory, ServiceNow or similar , Office 365 and essential applications such as Microsoft Office.Hands-on experience in desktop, laptop, printer, and scanner configuration.
• L2 level troubleshooting for LAN/WAN/MPLS. Basic administration knowledge of systems and servers, phone systems, and wireless infrastructure related to the network.
• Experience in troubleshooting all office network-related issues, such as switches and WIFI

Others

• Ability to adhere to the organization’s standards, processes, and procedures.
• Good command of English and strong communication skills, both written and interpersonal.
• A team player who can work with minimal supervision and collaborate with heterogeneous teams.
• Good time management and multitasking capabilities.
• Proactive with meticulous attention to detail.
• Willingness to learn, take ownership, and show initiative to achieve desired results.
• Ability to work in a diverse multicultural environment.
• Good to have system migration & office move projects experience
• Hardware support

Anyone with relevant experience is welcome to chat. For more details, please email [email protected].

Business Registration Number : 200611680D | Licence Number : 10C5117 | EA Registration Number : R1768258

• Position: Desktop Support Engineer (Band 1)
• Working Location: Jurong / Changi (Client Site)
• Working Days : 5 Days ( Mon- Fri)
• Working Hours: 8am-5pm
• Salary Range: $2,600-$2,800

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

Job Summary:

• 5 days’ work week (8.30am – 5.30pm) early release on Friday (5pm)
• UP to S$2,500
• Location: West (near Boon Lay Mrt)

Job Responsibilities:

• Sort, fold and post out, email and/or fax monthly Statement of Accounts to customers
• Send reminder letters for overdue accounts to customers
• Scan, edit and perform invoice submission and simple reconciliation
• Download and merge documents for submission
• Ensure all documents are correctly attached and filed
• Print and retrieve hard copies of billing documents from designated printers with correct pre-printed forms
• Support customers on billing document enquiries
• Data entry on customer master creation
• Support printing SOA and Aging to Sale Representatives
• Other duties as delegated from time to time by management

Job Requirement:

• Proficient in MS Excel (formulae and calculation)
• Comfortable to deal with paperwork

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

Alternatively, you may send your application and resume in MS Words format to [email protected]

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Nancsi Goh Pek Cheng
Registration Number: R24123939
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Service Coordinator / Sales Support

Working Day: Monday - Friday 8.30 am to 5.30 pm
Working Location: Near Pioneer MRT
Salary: $2600 – 3300

Job Duties:

• Attending to incoming calls.
• Planning and scheduling of outdoor service jobs for service technicians all over Singapore.
• Attending to customers on service jobs and complaints.
• Scheduling of daily delivery of goods to customers.
• Preparing sales/service quotations.
• Monitoring of customers' outstanding orders.
• Data entry for service job done.
• Filing, posting of invoices to customers.
• Others as and when assigned.

Job Requirement:

• With relevant working experience.
• With electrical/electronics background.
• Training Provided

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Sales Support

Salary: $2, 500 - $3, 500
Working Days: Mon - Friday, 8.30am – 5.15pm
Location: Office - Kwong Min Road (Boon Lay)

Job Responsibilities:

• Collaborate with the sales team to achieve sales targets and expand the regional market.
• Prepare quotations for projects and QSR, process sales orders, and follow up with customers, particularly for remote sales.
• Ensure timely delivery by coordinating order execution and liaising with the service department and customers.
• Assist the Costing Department by entering BQs, obtaining supplier quotations, and calculating markups %.
• Monitor outstanding payments and follow up with customers to ensure payment before order release.
• Support sales representatives with reports , customer code creation in the BC system, and scanning documents - DO for finance.
• Manage customer inquiries, handling quotation on behalf of sales representatives, assist with corporate email by diverting to respective colleague
• Handle various administrative tasks, including creating item codes, managing corporate emails, preparing documents for tenders, filling, documentation.
• Prepare a list of addition/omission for big project
• Prepare payment requisition form upon request by sales representatives
• Prepare T Loan agreement/application form for seeking director’s approval & send to customer for signature & arrange delivery/collection
• Cover for absent sales support members and perform ad-hoc duties as assigned.

Job Requirement:

• With relevant working experience in sales coordinator / customer service.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Gymnastics Coach cum Administrator

Location: Bedok
Working days & time: 44 hours a week (6 days work week)
Salary: $2,000 - $3,000

Job Descriptions:

ADMIN

• Responding to inquiries via phone, email, WhatsApp, and in-person visits
• Verifying and recording class attendance
• Preparing daily and weekly reports
• Demonstrating proficiency in Microsoft Office applications, particularly MS Word and MS Excel

COACHING

• Briefing / demonstrating of station
• Spotting and correcting the students during class
• Feedback the progress of students to parents
• Setting up of stations
• Maintaining the gym condition

Requirements:

• Training will be provided
• Priority to those with Dance / Cheerleader / Wushu / Sports background.

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Responsibilities:

· Managed change implementation and ensured the company's internal systems adhered to global support standards and procedures.

· Coordinated with developers for software releases and worked with infrastructure teams to prepare and set up servers and environments for trading activities.

· Established connectivity and arranged post-validation with brokers and external vendors for any events or activities to ensure stability.

· Collaborated with other technical support engineers, leveraging expertise to assist in resolving issues quickly and efficiently for customers.

· Liaised with vendors, internal application owners, infrastructure teams, and tech support to ensure trading platforms were properly installed, configured, and tested.

· Recommending of solutions to stakeholder

· Adhoc tasks and projects as assigned

Job Requirements

· Minimum Degree in a related discipline

· Minimum 2 years of relevant experience

· Able to start immediately or within short notice

Interested candidates, kindly email your detailed resumes in MS word format to [email protected]

Attention to Joseph Koh Wei Jie (R1873431)

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R1873431

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117

Responsibilities

• Responsible for system monitoring and maintaining the general health of the IT System;
• Ensuring the systems are operating at optimal level without issues and manage the change requests, defects management as well as the business-as-usual activities;
• Involved in hands-on technical troubleshooting and support also coordinate projects when needed;
• Provide support in change management and document system handover to application support team;
• Suggest improvements by providing technical specifications for system / process enhancement;
• Involved in requirement analysis and responsible to support for enhancements, fixes and emergency application changes deployment;
• Ensure IT systems are operating with high efficiency;
• Develop implementation, integration, documentation according to agreed standards
• Support Disaster recovery exercises
• Weekend support or holiday support for release activities and connectivity testing or emergency issues and adhoc requests
• Gather and process relevant information at point of incident and perform quick assessment of the impact
• Responsible to communicate on incidents and provide regular update to the higher management, stakeholders and users until incident closure
• Work closely with Incident Manager to ensure preventive and detective measures of the applications are identified and implemented.

Work or Professional Experience

• Application support experience of 4-6 years, preferably from a banking or Financial Institutions

Functional or Technical Competencies

• Able to be hands-on and perform sql queries for data retrieval and analysis using relational databases such as MSSQL, Oracle, ability to suggest SQL queries performance tuning a bonus
• Provide technical specifications for system/process enhancements;
• Knowledge of operating systems including Unix, LINUX and Windows
• Proficient in windows batch and Unix scripting
• Knowledge of Middleware applications such as IIB or Websphere, MQ is a must

To Apply:

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. <https://go.persolkelly.com/job/apply/1634>

We regret to inform that only shortlisted candidates will be notified.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No : R22110511 | Teh Chee Hoong

Senior IT Support Executive

• Working hours: 8.30am to 6.00pm (Mon – Fri)
• Office location: Pandan Road [Company transport is provided from Clementi MRT (one way) ]
• Salary: $3500 – $4200

Responsibilities:

• Administer and configure infrastructure systems and applications (e.g. Active Directory Services, Data Centre, video conferencing, audio system, telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy, wireless, etc.), desktop, mobile devices and other remote devices.
• Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely.
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met.
• Draft and update technical documentation such as administration & user guides.
• Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security.
• Source for products/solutions and vendors/suppliers for required projects.
• Provide L1/L2 support and participate as a team lead or member in projects.

Requirements:

• Diploma or Degree in Computer Science, Information Technology, OR/AND Certification in CCNA
• Minimum of one year of relevant experience
• Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support
• Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services
• Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller
• Strong knowledge of CyberRisk and CyberSecurity; familiarity with PDPA is highly preferred
• Experience with Veeam, VMware, and UNIX/Linux is an added advantage
• Experience in API/Web Programming and Database Administration is an added advantage

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Benefits:

• Basic salary up to 4.8k depending on experience
• Annual performance bonus (min 1 month)
• Annual increment
• Education sponsorship & fully paid external training
• Mobile reimbusement ($50/month)
• Dental claims ($250/year)
• AL starting from 15 days
• Fully covered GP medical fees
• Free company transportation from Clementi MRT

Work Week: 5 days

Location: Clementi

Key Responsibilities:

• Administer core system like Active Directory Services, Data Centre and server storage
• Manage communication tools like video conferencing, audio systems and telephony
• Configure and maintain network devices such as firewalls, routers, VPN and etc
• Ensure systems are backed up automatically and create disaster recovery plans
• Monitor system resources (CPU, storage) and apply patches
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met
• Write and update user guides and administration manuals
• Provide technical support to both Local and Overseas (via LAN/WAN)
• Provide L1/L2 support in IT projects
• Other IT related duties

Requirements:

• Min Diploma in IT or Computer Science, or equivalent
• Familiar with internet architecture designs (TCP/IP, DNS, DHCP, Proxy, Firewall)
• Preferably with experience of Veeam, VMware, and UNIX/Linux
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller would be advantageous
• Bilingual in English and Chinese to liaise with Chinese speaking overseas counterparts

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Summary

You will be working with our client who specialises in the healthcare space. You will be responsible in providing technical support for application related issues, performing daily service health monitoring, server maintenance and resiliency improvements. You will also be responsible for delivering new and improved capabilities in systems monitoring, recovery and stability aspects of the system.

Responsibilities

• Support and assist in regular server maintainance, system accesses, systems monitoring, backups, patching and daily health checks
• Maintain service operations documentation and guides. Develop supporting documentation for all service operations activities
• Monitor service level dashboards, perform daily health monitoring, system capacity review and allocation of adequate capacity
• Defect fixes and resiliency related improvements
• Assist in investigation of user reported issues
• Develop mitigating and/or preventive solutions
• Support transition phases from project to operations.
• Assist team in Change Approval Board and Pre-commissioning preparations.
• Liaise closely with interfacing systems users and support teams on routine support issues or enhancements.
• Provide application maintenance support (certain activities may occur after office hours).
• Liaise closely with business users and build good rapport.
• Support vulnerability assessment, capacity management and software lifecycle to ensure timely remediation of identified issues.
• Coordinate production deployment process and administrative account access.

Requirements

• Bachelor’s degree in Computer Science or other highly technical, scientific discipline
• At least 3 years of L2 Technical Support experience on multi technology platforms
• Must have prior knowledge in SAP SuccessFactors, SAP HR, SAP S/4 Hana application with strong analytical and problem-solving skills
• ITIL v3/v4 certification and strong service oriented experience / background preferred
• Strong knowledge and understanding of IT industry environment and business needs
• Proven experience supporting web, mobile and client based applications

If you are interested in this role and would like to discuss the opportunity further please click apply now or email Chew Kai-Xinn at [email protected] for more information.

Only shortlisted candidates will be responded to, therefore if you do not receive a reply within 14 days please accept this as notification that you have not been shortlisted.

Morgan McKinley Talent Solutions

Morgan McKinley Pte Ltd EA Licence No: 11C5502

EAP Registration No: R2196712

EAP Name: Chew Kai-Xinn

Service Coordinator / Sales Support

(Industrial Equipment)

• Working Day: Monday - Friday 8.30 am to 5.30 pm
• Working Location: Near Pioneer MRT
• Salary: S$ 2,600 – 3,300

Job Duties:

• Attending to incoming calls.
• Planning and scheduling of outdoor service jobs for service technicians all over Singapore.
• Attending to customers on service jobs and complaints.
• Scheduling of daily delivery of goods to customers.
• Preparing sales/service quotations.
• Monitoring of customers' outstanding orders.
• Data entry for service job done.
• Filing, posting of invoices to customers.
• Others as and when assigned.

Job Requirement:

• With relevant working experience.
• With electrical/electronics background.
• Training Provided

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job Scope:

• Install, maintain, and repair equipment and systems at customer sites
• Conduct regular inspections and preventive maintenance on equipment
• Troubleshoot and diagnose technical issues in the field
• Provide training and support to customers on equipment usage
• Prepare and maintain service reports and documentation
• Collaborate with internal teams to resolve customer issues
• Ensure compliance with safety and quality standards
• Manage inventory of spare parts and tools for on-site work
• Communicate effectively with clients to understand their needs and provide solutions

Requirements:

• Nitec/Higher Nitec in Mechatronics/Mechanical Engineering or Diploma in Mechanical/Electrical Engineering
• At least 2 years of hands-on experience in equipment servicing and repair
• More experienced candidates may qualify for higher positions
• Good command of written and spoken English
• Ability to write simple reports in English
• Responsible, hardworking, and able to work independently
• Positive work attitude and eagerness to learn new skills
• Capable of working under tight schedules
• Willingness to work after office hours as needed
• Availability for business trips on short notice

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Experience: 1-2 year

Work Location: International Road, Jurong Town

Job Description:

The Band 1 – Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. The ideal candidate should have 1-2 years of experience in Windows Desktop support.

Position Responsibilities and Functionsa.

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issues status and resolutiond. Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.g. Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring Flexibility and teamwork. Performs other duties as assigned.

Candidate Required Minimum Qualifications and Skills

i. Bachelor's degree or equivalent in Computer Science or related field.

ii. CompTIA A+, Microsoft Certified Professional (MCP) or better.

iii. Minimum of 12 months’ years of IT experience.

iv. Windows 7-10, Microsoft Active Directory, utilization GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.

v. Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.

vi. Proven analytical, troubleshooting and problem-solving skills.

vii. Proven ability to multi-task, effectively determine priorities and meet SLA’s.

viii. Excellent communication relationship-building and internal customer service skills.

ix. Willing to work off-hours and weekends when required for projects or emergency support.

Responsibilities:

1.

Response to online queries and coordinate with the relevant teams.

2.

Utilising system databases to execute routine membership related tasks and generate monthly membership and sales reports.

3. Coordinate website/mobile app updates.

4. Conduct site testing, including User Acceptance Testing, mobile apps, websites, and promotions as needed to evaluate functionality and user experience.

5. Assist in the creation, coordination, production of content for marketing materials.

6. Manage database filtering reports including profiling of the customers for respective marketing campaigns/activities.

7.

Other ad hoc duties assigned by superior.

Requirements

• Diploma in Business, Communications, or related fields

• One year of relevant working experience

•

Proficiency in Microsoft Office and Google Forms.

•

Bilingual in both written and spoken.

• Meticulous, detail and good organization skills

•

Able to work independently and a good team player

Working Location : Pasir Panjang

EA personnel number:R1873093

EA License No. is: 96C4864

Highlights

• AWS + Variable Bonus
• Birthday allowance
• Mondays to Fridays (830am-6pm)
• Kaki Bukit, Singapore

Responsibilities

• Assist sales team with the preparation of all sales and tender related documents, costings and material submissions.
• Prepare sales quotations and proposals.
• Provide sales and administrative support to the Sales Team.
• Follow up with factories on document requirements and ensuring that all submissions are properly presented and submitted on time.
• Supporting the sales team in responding to customer inquiries and assisting to resolve issues, where appropriate.
• Liaise with internal teams and colleagues from Procurement, Logistics and Finance.
• Sales order processing from Quotation, Sales Order, Purchases Order to Delivery Order.

Requirements

• Minimum 1 or 2 years of experience in project management or sales support function.
• Enjoy working with numbers and good with excel, powerpoint and words.
• Diploma in Business management or Electrical engineering
• Knowledge in Lighting Simulation Software (Relux/Dialux EVO) will be an advantage.

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)